Job Responsibilities:

• Responsible for driving and executing the construction of buildings and infrastructure.
• Supported by project managers and his/her team collaborates with various stakeholders including architects, engineers, and contractors to make sure that the construction runs smoothly.
• Oversees the planning, execution, and completion of construction projects by relevant building regulations and standards.
• Schedules the construction timelines, coordinates work between various departments, conducts site meetings, and carries out inspections on the building works.
• Chair meetings with clients, consultants, contractors, technical experts, etc. to resolve any design/budget/technical issues that might derail the project delivery.
• Coordinate building inspections by relevant authorities.
• Direct all site activities of site staff, contractors suppliers, etc., and manage the communication between different groups to ensure timely response to project requirements.
• Ensure compliance with building regulations and safety measures.
• Manage and deliver projects within the project timeline and budget, as well as the framework of risk and environmental considerations.
• Manage budgets of construction projects.
• Manage work delivery and resources based on resource allocation and project schedules.
• Review construction progress and address the needs of the stakeholders at various stages of the project.
• Work with design teams to review design solutions and ensure they meet the project budget and timeline.
• Lead and oversees project execution, monitor site progress, and ensure on-time completion of the project
• Project planning and project management
• Liaise closely with subcontractors, architects, consultants, and authorities; set guidelines and provide expertise and supervision to the team.
• Project management, coordination, implementation, execution, control, and completion of specific projects.
• Oversee the planning, analysis, and recommendations in support of project construction planning, implementation, and monitoring work schedules following the master and detailed work program.
• Liaise with consultants for technical issues and coordinate with subcontractors on the site activities.
• Assist in developing and implementing corporate construction policies that support project construction.
• Monitor cash flow projections and report actual cash flow and variance to senior management regularly (monthly/bimonthly)
• Prepare and submit monthly, weekly, and daily progress reports to internal and external stakeholders.
• Lead the planning, execution, and closure of construction projects, ensuring they meet safety, quality, timeliness, and budgetary/financial requirements.
• Provide direction and mentorship to senior/project managers, and project, WSH teams, fostering a collaborative, productive, safe, and high-performance work environment.
• Foster harmonious, positive, and sustainable client, internal and external stakeholders (e.g consultants, government agencies, public, subcontractors, etc) relationships and ensure their expectations, needs, and requirements are met and constantly throughout the whole project life cycle
• Provide technical expertise to the project team throughout the project life cycle to achieve synergy, savings, and productivity.

Job Requirement:

• Degree in Civil/Structural Engineering
• Must have more than 15 years of experience in Civil/Structural Engineering works
• Excellent writing, communication, and presentation skills and strong analytical skills in bilingual
• Equipped with leadership skills in which able to lead the engineers in completing the jobs.
• Able to work 6 days per week at the Site office.
• Experienced in the construction of high-rise buildings of at least 100m high, with deep basement structures.
• Possess excellent leadership, planning, good management skills, interpersonal communication, and negotiation skills to lead a team of engineers and contractors while liaising with peers and colleagues from various departments. Possess the mental and physical stamina to take on numerous challenging tasks while simultaneously meeting high standards and deadlines/vision.
• Bilingual in English and Mandarin to liaise with Mandarin-speaking associates given business communications

Looking for individuals with a passion for F&B! Join us as Management Trainee and be trained in all aspects and has the chance to be groomed to 1 of the future leaders!

• Responsible for the smooth operations of the restaurant, managing inventory, manpower scheduling, customer service, sales and profitability.
• Focus on maintaining the food and service quality of the restaurant according to brand standards.
• Understand the importance of team work, ability to train the team and have basic appreciation of financial management to prepare the profit and loss statement for the restaurant.
• Manage the sales
• Manage and handle customers' feedback and enquiries.

Requirement:

• Customer-oriented
• Good interpersonal skills
• NO EXPERIENCE NEEDED
• Training provided

Info:

• 5.5 days work week
• Leave and Medical Benefits
• Incentives

Job Responsibilities:

• Technical support including full range of enterprise products, network technical solution, highlights proposal and etc.
• To handle clients’ inquiries and technical related issues.
• Collaborate with the team and others to identify, troubleshoot and find resolutions for technical problems.
• Responsible for new product test
• Promote solutions and deliver formal technical proposals / presentations to clients.
• Complete other tasks assigned by leaders and management.

Job Requirements:

• Experienced in networking product like Switch, Wireless Access Point, Router and other networking related product.
• Good knowledge in the fields of Business Network system such as Gateway, Switch, AP and IP CCTV.
• At least 2 years work experiences on Business Network domain or technical domain.
• Ability to speak in Chinese as the incumbent requires to liaise with the China HQ counterparts/personnel for work or project related matters
• Experienced in handling and troubleshoot technical issues.
• Possess CCNA/CCNP and other networking certificate would be an added advantage.

Responsibilities:

1. Oversee daily operations of the business.
2. Develop and implement operational policies and procedures.
3. Ensure compliance with company standards and procedures.
4. Manage operational budget and expenses.
5. Analyze operational data and metrics to improve efficiency.
6. Collaborate with other departments to optimize processes.
7. Identify and address operational issues and bottlenecks.
8. Supervise and train staff to ensure they meet performance standards.
9. Monitor inventory levels and order supplies as needed.
10. Implement strategies to increase productivity and reduce costs.

Requirements:

1. Bachelor’s degree in Business Administration or related field.
2. Proven experience in operations management or similar role.
3. Strong leadership and management skills.
4. Excellent organizational and communication abilities.
5. Knowledge of industry regulations and standards.
6. Proficiency in MS Office and other relevant software.
7. Analytical and problem-solving skills.
8. Ability to work under pressure and meet deadlines.
9. Flexibility to adapt to changing priorities.
10. Certification in operations management (optional but beneficial).

Job Responsibilities:

• Responsible for driving and executing the construction of buildings and infrastructure.
• Supported by project managers and his/her team collaborates with various stakeholders including architects, engineers, and contractors to make sure that the construction runs smoothly.
• Oversees the planning, execution, and completion of construction projects by relevant building regulations and standards.
• Schedules the construction timelines, coordinates work between various departments, conducts site meetings, and carries out inspections on the building works.
• Chair meetings with clients, consultants, contractors, technical experts, etc. to resolve any design/budget/technical issues that might derail the project delivery.
• Coordinate building inspections by relevant authorities.
• Direct all site activities of site staff, contractors suppliers, etc., and manage the communication between different groups to ensure timely response to project requirements.
• Ensure compliance with building regulations and safety measures.
• Manage and deliver projects within the project timeline and budget, as well as the framework of risk and environmental considerations.
• Manage budgets of construction projects.
• Manage work delivery and resources based on resource allocation and project schedules.
• Review construction progress and address the needs of the stakeholders at various stages of the project.
• Work with design teams to review design solutions and ensure they meet the project budget and timeline.
• Lead and oversees project execution, monitor site progress, and ensure on-time completion of the project
• Project planning and project management
• Liaise closely with subcontractors, architects, consultants, and authorities; set guidelines and provide expertise and supervision to the team.
• Project management, coordination, implementation, execution, control, and completion of specific projects.
• Oversee the planning, analysis, and recommendations in support of project construction planning, implementation, and monitoring work schedules following the master and detailed work program.
• Liaise with consultants for technical issues and coordinate with subcontractors on the site activities.
• Assist in developing and implementing corporate construction policies that support project construction.
• Monitor cash flow projections and report actual cash flow and variance to senior management regularly (monthly/bimonthly)
• Prepare and submit monthly, weekly, and daily progress reports to internal and external stakeholders.
• Lead the planning, execution, and closure of construction projects, ensuring they meet safety, quality, timeliness, and budgetary/financial requirements.
• Provide direction and mentorship to senior/project managers, and project, WSH teams, fostering a collaborative, productive, safe, and high-performance work environment.
• Foster harmonious, positive, and sustainable client, internal and external stakeholders (e.g consultants, government agencies, public, subcontractors, etc) relationships and ensure their expectations, needs, and requirements are met and constantly throughout the whole project life cycle
• Provide technical expertise to the project team throughout the project life cycle to achieve synergy, savings, and productivity.

Job Requirement:

• Degree in Civil/Structural Engineering
• Must have more than 15 years of experience in Civil/Structural Engineering works
• Excellent writing, communication, and presentation skills and strong analytical skills in bilingual
• Equipped with leadership skills in which able to lead the engineers in completing the jobs.
• Able to work 6 days per week at the Site office.
• Experienced in the construction of high-rise buildings of at least 100m high, with deep basement structures.
• Possess excellent leadership, planning, good management skills, interpersonal communication, and negotiation skills to lead a team of engineers and contractors while liaising with peers and colleagues from various departments. Possess the mental and physical stamina to take on numerous challenging tasks while simultaneously meeting high standards and deadlines/vision.
• Bilingual in English and Mandarin to liaise with Mandarin-speaking associates given business communications

My client is a well-established professional services firm in Singapore, with a reputable and strong-standing international presence. The finance team has a track record of offering opportunities for personal development and growth. They are hiring a FP&A Manager for their Singapore office.


Reporting directly to the regional CFO, you will drive the financial performance, managing investment planning and budgets, leading working capital management efforts, and monitoring profitability and trends. You will also work on client initiatives, conduct sophisticated data analysis for insights, and supporting the team at regional and local levels.



Requirements:

• At least Degree in Accounting/ Certified Accountant or any relevant accounting qualification
• 5-8 years of relevant experience in professional services firm

If you would like to be considered for this opportunity, please forward a copy of your full CV to [email protected] and attn it to Joey Chen (R1878026)



Shortlisted candidates will be notified.



www.ambition.com.sg

EA Registration Number: R1878026

Data provided is for recruitment purposes only

Business Registration Number: 200611680D. Licence Number: 10C5117



*LI-AF

JOB DESCRIPTION

1. Support profitable growth of BU Equipment in the AP region in terms of suitable product management from the idea to the development, up to marketing and sales for the product portfolio

2. Help to develop and implement a global product and solution portfolio including a specific product strategy ensuring clear differentiation between internal products as well as towards competition. Coordination of the fade-in (product launch) and fade-out (product decline) processes for products of the responsible product portfolio.

3. Evaluate local market feedback incl. market & competition analysis and describe possible solutions to market requirements

4. Initiation, organization and supervision of development projects. Drafting of specification sheet and functional specification including the related documentation based on a defined development process and tools (KPIs)

5. Active daily management of the responsible product portfolio based on customer demand and satisfaction including controlling of profits as well as operational excellence improvements

6. Manage possible product relocation projects

7. Follow-up on equipment quality issues together with QC

8. Support on implementation of products into SAP system

9. Support AP sales team with technical queries and proposal of solutions incl. relevant marketing material and being involved for customer related “special orders”

10. Find and exploit synergies for Lifecycle and Digital (Hybrid,…) products

Collaboration with external (customers, suppliers) and internal departments (RDE, SPL, LCS, FI/CO, QC) and other product managers globally

REQUIREMENTS

1. At least 8 years management working experiences with multi-national company at a similar position.

2. Bachelor’s in Mechanical, Electrical or Mechatronics or any related degree

3. Knowledgeable and experience in customer care

4. Preferably experienced in the Corrugated, Paper, Print or Packaging related industry

5. Adequate knowledge of Product Management procedures

6. Dynamic, proactive, and Customer oriented.

7. Ability to effectively communicate with all levels of the organization

8. Good communication in English, Chinese and preferably a third language

9. Ability to work independently

Purpose of the Role:

Reporting to the Senior Manager, you are responsible for developing co-branding collaboration with corporate partners, influencers and Charity Ambassadors. You will execute other fundraising strategies as well. The objective is to raise the SCS branding, raise awareness of our mission and to raise funds for our programmes. You will work with existing partners and cultivate new relations through networking or cold calls.

Key Responsibilities:

• Develop co-branding collaboration with corporate partners, influencers and charity ambassadors
• Review and maximize revenue from direct online donations (via SCS web and 3rd party portals)
• Manage department partnership agreements and conduct regular audit to ensure compliance
• Provide regular department and team revenue and expense analysis/tracking to highlight areas of concerns
• Support fundraising events such as Race against Cancer, Relay for Life, Charity Golf or Charity Gala Dinner, etc
• Provide support in the preparing the annual budget and reforecast exercise
• Support Corporate Social Responsibility engagement programmes and activities
• Work closely with finance to ensure necessary alignment on related matters
• Maintain and ensure all direct donor information is captured, stored and managed in compliance with the Personal Data Protection Act.
• Ensure all administrative matters include regular reports, record keeping are accurate and submitted in a timely manner.

Qualifications and Experience

• Degree in Business or Marketing
• 5 years of relevant fundraising experience
• Good understanding of the nonprofit sector
• Good understanding of fundraising regulations and guidelines
• Good understanding of managing financial budgets
• Strong communication skills with the ability to communicate with people of all levels

Our client is the branch of a German private owned company in the hydraulic accessories business catering to the Oil and Gas, Shipbuilding, Transport and General industries. Their Regional hub in Singapore is seeking suitable candidates for the above position.

Regional Business development Manager

• Expanding company customer base through direct efforts and established networks
• Drive business development strategies and explore new business opportunities
• Cultivate and maintain strong relationships with existing clients
• Identify potential clients, industries, and market segments for expansion
• Develop new projects, achieve sales target and business development goals in terms of revenue and sales margins
• Preparing tender documents, presentations, negotiation terms.
• Analyse market conditions, review customer information

Requirements & Qualifications

• Degree or Diploma in Engineering or Business Admin
• Effective bilingual, able to speak Bahasa Indoensian a plus
• Posses MS office proficiency
• Able to travel to SEA countries (25% traveling)
• Experience in selling hydraulic or industrial products

We offer attractive remuneration and other benefits and a conducive and vibrant work environment.

Jessie Hoe Huey Miin

CEI R1103861

EA: 99C4599

Responsibilities:

• Oversee the daily operations of the Technical Operation Team, including repair work, routine servicing, maintenance tasks, and Testing & Commissioning (T&C) processes.
• Deliver exceptional customer service, managing expectations and building long-term relationships through quality service deliverables.
• Efficiently manage departmental resources to guarantee uninterrupted operations and service excellence.
• Regularly assess and enhance the team's competency levels through continuous training and improvement plans.
• Implement equipment refresh strategies for customers, ensuring their technical infrastructure remains up-to-date and efficient.
• Conduct thorough quality checks on completed work to maintain high standards of service.
• Uphold strict compliance with Health, Safety, Environmental, and Assurance (HSEA) regulations, ensuring a safe working environment.
• Diagnose and repair M&E infrastructures within data centers, demonstrating advanced troubleshooting skills.

Requirements:

• A Diploma or Degree in Mechanical & Electrical Engineering or a related discipline, supplemented by a minimum of 5 years of relevant experience, including at least 2 years in a leadership role.
• Deep understanding of M&E services, with additional certifications such as Fire Safety Manager, Green Mark, or Licensed Electrical Worker (LEW) being highly advantageous.
• Strong interpersonal skills to effectively manage customer relationships and lead a technical team.
• Self-motivated, meticulous approach to work, with a commitment to high-quality service delivery.
• Possession of a Class 3 Driving Licence is preferred, facilitating on-site management and customer engagement.

Tyson Jay Recruitment Pte Ltd | EA License No.: 16C7954

Ivan Lim | EA Personnel No.: R1109856

Job Responsibilities
• Assist the Director in managing the Corporate Secretarial Department.
• Oversee and manage multiple corporate secretarial clients’ portfolios including public companies.
• Handle full spectrum of corporate secretarial duties including company incorporations, preparation of directors’/ shareholders’ resolutions, opening bank accounts and change of signatories, etc.
• Prepare and review corporate secretarial documents and ensure clients’ compliance with government authorities and statutory requirements.
• Manage the smooth operations of Board Meetings, Audit and Risk Meetings, and Annual General Meetings for clients’ companies.
• Liaise with internal and external key stakeholders.
• Perform customers’ due diligence as required.

Job Requirements
• Minimum Degree in any field with min. 8 years of relevant corporate secretarial managerial experience.
• Able to lead and guide a team of corporate secretarial executives and assistants
• Candidates with experience in SGX listing firms are advantageous.
• Resourceful and proficient with Microsoft Office.
• Strong team player and able to work independently and under minimum supervision.
• Maintains a high level of professionalism and confidentiality.
• Meticulous, detailed, and deadline oriented.
• Self-driven, highly motivated individual with a positive attitude.
• Good communication and interpersonal skills.

Job Overview: We are seeking an experienced and dynamic Sales and Marketing Manager to join our team. The ideal candidate will be responsible for developing and implementing effective sales and marketing strategies to drive business growth.

Responsibilities:

1. Build and maintain strong relationships with key clients and business partners
2. Develop and execute strategic sales and marketing plans to achieve company objectives.
3. Lead and manage the sales and marketing teams, providing guidance, training, and performance evaluations.
4. Identify and pursue new business opportunities to expand market reach and increase sales revenue.
5. Ability to develop and implement successful sales and marketing strategies and channels.
6. Analyse market trends and competitor activities to determine business decisions.
7. Collaborate with cross-functional teams to ensure alignment between sales, marketing, and overall business goals.
8. Oversee the creation of marketing materials, including promotional campaigns, advertisements, and digital content.
9. Monitor and report on sales and marketing performance metrics.
10. Exposure to regional market on sales & merchandising activities.

Requirements :

1. Proven experience and record in a sales and marketing leadership role in retail companies are a big plus
2. Strong knowledge of sales and marketing principles, strategies, and techniques.
3. Communication, interpersonal skills, and leadership.
4. Minimum Diploma in Business, Marketing, or related field.
5. Proficiency in Microsoft Office applications.

about the company

We are partnering with a tier 1 bank's business banking space that helps clients unlock the potential of their business with a variety of loan options and credit facilities. As part of their continous growth, they are looking to expand their team of relationship manager.

about the job

As a business banking manager, your job scope would include prospecting and acquiring of new to bank customers as well as cross selling and up selling of business banking products.

about the manager/team

You will be a part of a dynamic team and work alongside self-motivated team members. Structured training will be provided.

skills and experience required

An ideal candidates should come with good communication and analytical skills. A diploma is minimally required and minimally one year of prior sales experience is needed.

To apply online please use the 'apply' function, alternatively you may contact Jamie Cai at 65106578

(EA: 94C3609/ R21103354 )

Applicants must be fully vaccinated or have a valid exemption in accordance with MOM’s regulations to allow them to enter the workplace. Applicants may be required to share verifiable COVID-19 vaccination documents or proof of a valid exemption at the point of offer. Randstad Pte. Limited and/or the Client reserves the right to withdraw an offer if the applicant fails to provide verifiable COVID-19 vaccination and/or proof of exemption documents.

Responsibilities:

• Handle the full cycle of sales activities of residential development projects
• Proactive and resourceful in canvassing potential sales leads, build continuous sales pipeline and clinch sale through various platforms and channels
• Network and conduct viewings for prospects and solicit sales
• Handle enquiries and presentation of property details
• Proficiently administer all sales and legal documentation pertaining to the sales and in compliance with statutory and company regulations
• Follow up and track on sales leads, prospects and daily showflat’s visitor
• Prepare and submit sales analysis reports and work plans to Management
• Establish positive, long-lasting value-based relationships with customers and property agents
• Preparation of all sales related documents and ensure that all sales related documents are properly filled and commission recorded accurately
• Versed in Anti-Money Laundering and Terrorism Financing requirements and conducts screening of customers
• Any other duties as and when assigned

Requirements:

• Diploma/ Degree in Real Estate/ Marketing
• 3 to 5 years of relevant direct sales experience with property developers
• Experience dealing with high-end luxury properties are advantageous
• Candidates with a Real Estate Salesperson (RES) certification would have added advantage
• Confident in delivery of sales presentation in both English and Chinese required
• Possess an outgoing and self-motivated personality with customer service-oriented, sales-driven mindset
• Independent, meticulous and have sound understanding of the property buying and selling property process
• Good knowledge of statutory and/ or real estate regulatory compliance
• Good interpersonal skills and communication skills
• Proficient in Microsoft Office
• Able to work on shifts (Including weekends and/or public holidays)

Get to know our Team:

We believe that the built environment of the future is sustainable and inclusive for everyone to enjoy a quality lifestyle as we work and play in Singapore. We are on a common mission to build that future.

Get to know the Role:

An Assistant Project Manager (APM) assists the PM in his role, collaborates with the Quantity Surveyor, Site Engineers and Supervisors in planning, budgeting, allocating resources, and providing timely completion of the project. They also ensure that the project is completed within the set budget and is within the scope to the expected high quality and results.

• Accountable for the overall implementation and completion of projects within projected time, cost and quality
• Lead and collaborate with all relevant stakeholders to determine the specifications of the project, planning and execution of day-to-day operations on site
• Negotiate contracts with external vendors to reach profitable agreements
• Obtain permits and licenses from appropriate authorities, and ensure that the sites comply with all regulations, e.g.: MOM, NEA, HDB, etc.
• Determine needed resources (manpower, equipment and materials) from start to finish with attention to budgetary limitations
• Plan all construction operations and schedule intermediate phases to ensure deadlines will be met
• Acquire equipment and material and monitor stocks to timely handle inadequacies
• Supervise the work of the project team and provide the necessary guidance, or resolve issues and conflicts swiftly
• Evaluate progress and prepare detailed reports for the management in a timely manner
• Ensure adherence to all health and safety standards and report issues
• Submission of all official documents such as RFA/RFI, Method statements to consultants and authorities
• Providing support to project manager for work scheduling in terms of P6/MS projects or via excel micro-schedules
• Liaising with suppliers and material providers for submissions and owner reviews Assist project manager or higher management with data tracking for works done on site

The Must-haves:

• Bachelor's Degree in Civil Engineering from a recognized university, e.g.: PEB, BCA, SIA, etc.
• Proficient knowledge in building and construction works with detailed knowledge for building processes
• Proficient in Microsoft Projects/Primavera P6 or other relevant construction software
• Min 1-2 years experience in construction project management
• Good teamwork and communication skills
• Good planning and time management skills
• A dynamic, positive and forward-thinking personality with the ability to work under time pressure and remain calm in a fast-paced environment

The Nice-to-haves:

• Use of AutoCad, BIM, etc.
• PMP or equivalent certification will be an advantage
• Excellent client-facing communication skills

Only Singaporeans and PRs need apply, please send your CV to [email protected]

All applications will be treated in strictest confidence. We regret that only shortlisted candidates will be notified.

About the Role:

We are looking for a dynamic Social Media Operator to join our team, focusing on platforms like Xiaohongshu (Little Red Book) and Douyin. The ideal candidate will be responsible for closely following trends and influencers on these platforms, editing videos, and publishing engaging posts to boost our online presence.

Responsibilities:

• Monitor and analyze trends on Xiaohongshu and Douyin to identify engagement opportunities.
• Work with influencer and blogger for content creation and promotion.
• Film, edit and produce high-quality video content that aligns with our brand identity.
• Publish posts and manage interactions with followers to increase engagement and audience growth.
• Develop and implement social media strategies to enhance our brand's visibility and influence.

Requirements:

• Degree holder
• Proven experience in operating social media platforms, especially Xiaohongshu and Douyin.
• Proficient in video editing software and techniques.
• Excellent understanding of social media trends and influencer marketing.
• Strong communication and collaboration skills.
• Ability to work flexibly in a fast-paced environment.

Responsibilities

· Selling travel packages.

· Planning itineraries.

· Must be creative in creating exciting packages.

· Organizing, planning and conducting travel and tours for groups or individuals.

· Make sure that the travel runs smoothly from venue to venue without any issue.

· Must be able to do online booking and have a good relationship with Airlines

· Required to confirm reservations and show times, and deal with venue managers, ticket agents and promoters.

· Manage the schedules of the travel group

· Planning and disseminating in-depth itineraries.

· Booking flight reservations, transport, accommodation, and adjacent services.

· Directing visa application processes.

· Collaborating with marketing, government agencies, and venue operations teams.

· Managing allotted finances.

· Assist in other admin and general sales duties

· Must be able to do online booking and have a good relationship with Airlines

· Must be able to update website

Requirements

· Min 5 years relevant working experience in travel agency doing travel management

· Eloquent in spoken and written English and Malay

· Proficient in a third language will be an added advantage

· Proficient in MS Word, Excel, Powerpoint

· Meticulous and keen in details

· Able to work independently and as part of a team

Basic salary up to $4,000 depending on qualification and experience

Working Hours:

Mon to Fri 9.30am to 6.00pm

Sat 9.30am to 3.00pm

For more information please visit https://www.shahidahtravel.com/

NO RECRUITMENT AGENCIES

For the Love of Laundry is Singapore's leading premium non-toxic laundry and dry cleaning provider. In 2023, we are voted #1 green and sustainable laundry & dry cleaning brand by over 25000 Expat Living readers!

We are looking for the right leader to fulfill a challenging but rewarding role. This role will be in the driving role to deliver the high level of standards and quality that our customers deserve!

Job Description

• Fully accountable for entire end-to-end factory operations from the moment the garments reach the factory to departure.
• Managing, mentoring, guiding and motivating an average of 20 laundry operators of diverse backgrounds.
• Set standards for all staff and manage their growth and development to achieve the optimal productivity.
• Work closely with suppliers and vendors to ensure all equipment are serviceable at all times.
• Overseeing the quality of all garments prior to final packing and ready for delivery.
• Work closely with customer service team to resolve customer and quality issues.
• Ensuring standards and procedures comply with company and safety requirements.
• Constantly review policies, SOPs and standards and recommend improvements to achieved desired business and quality outcome.
• Work closely with the General Manager to manage cost while not compromising on productivity and quality.

Requirements

• Fluency in English in both verbal and written communication
• Diploma or relevant qualification.
• Team player with positive attitude.
• Good communication skills.
• Attention to details.
• Possess a process-driven and systematic mindset.
• Customer-orientation.

Job location at Pioneer/Jurong West. 6 days work week (Mon to Sat).

Prior laundry experience will be an advantage but not necessary. We are looking for a hands-on leader on the ground with a process-driven mindset.

Training will be provided to impart relevant skills and knowledge.

Purpose of your role

As a Singapore Client Manager you will be responsible for providing an exceptional level of service to OFX customers by identifying foreign exchange solutions to fit their needs, booking deals with accuracy, and following up with clients diligently to meet individual and group conversion targets. The Client Manager is responsible for a customer’s journey from registration to the time of booking their first international payment – following up by phone or email as required. Also, they will be responsible for managing and growing a portfolio of key corporate accounts.

What you do 

• Be the first point of contact on all issues relating to the international payment process
• Deliver unparalleled customer service to clients and internal stakeholders via telephone and email
• Manage high call and email volumes and deliver outcomes within defined timeframes
• Interact with new and existing clients on inbound/outbound calls and emails
• Promote customer conversions by selling the benefits of OFX service compared to that of its competitors
• Understand and disseminate information relating to currency fluctuations and financial markets
• Complete the activation of customer registrations
• Set up new client accounts and explain how our online service works
• Follow up with unverified clients, compliance and AML regulation issues
• Complete KYC questioning on new clients up and follow up in a timely manner
• Quote prices, manage/set client margins and accurately book international transfers
• Respond to client queries across all facets of the payment process including tracking funds and coordinating responses with Operations and Settlements
• Respond and clear the Customer Service inbox
• Complete the Credit Breach Report for APAC on a daily basis.
• Gain knowledge of, remain up to date on and work within legislation relevant to the role, e.g. AML, KYC

• Products (digital clusters, display solutions, and head-up displays).
• Development includes technical requirements definition, concept creation, architecture design, deviation review and negotiation with supplier, design review, performance evaluation/optimization, specification creation, failure analysis and support part qualification till mass production.
• Define, align and track display components’ development milestones & schedule, and budget to ensure deliveries to customers.
• Manage and lead in display component-related technical discussion with suppliers and internal project team members.
• Prepare engineering documentation, specifications and reports.
• Follow both project implementation and quality management rules in realization of the display components.
• Develop new display / touch panel technologies in preparation for application in future Automotive products.
• Work closely with supplier quality management and category management in new supplier development and introduction.

• To conduct feasibility studies and writing procurement reports
• Estimating and cost planning to include producing and presenting the final cost plan
• Tendering and procuring, including managing the pre-qualification stage, producing the tender list, putting the preliminaries together, tender analysis, producing the tender report and compiling the contractual documents
• Dealing effectively with post contract cost variances and the change control processes, where applicable referring major changes to line manager
• Responsibility for making cost checks and carrying out valuations on larger projects and in all cases ensuring that timely and accurate cost checking and valuation takes place
• Producing monthly post contract cost reports and presenting them to the client
• Inputting into value engineering.  Negotiating and agreeing final accounts
• Assisting in the production of bid documentation
• Identifying ways in which cost management procedures, templates and products can be improved and referring ideas to the appropriate line manager 
• Knowledge management – Ensuring that key information and learning generated from each commission is input into the internal database
• Process improvement – Identifying ways in which internal systems and processes can be improved and referring ideas to the appropriate line manager
• Experience in High tech manufacturing / life sciences project experience would be an advantage experience are preferred. 
• Team player with excellent leadership and problem solving skills
• English language skills are required and additional Chinese language skills would be an advantage Excellent communication skills with the ability to negotiation, influence and persuade others

• To conduct feasibility studies and writing procurement reports
• Estimating and cost planning to include producing and presenting the final cost plan
• Tendering and procuring, including managing the pre-qualification stage, producing the tender list, putting the preliminaries together, tender analysis, producing the tender report and compiling the contractual documents
• Dealing effectively with post contract cost variances and the change control processes, where applicable referring major changes to line manager
• Responsibility for making cost checks and carrying out valuations on larger projects and in all cases ensuring that timely and accurate cost checking and valuation takes place
• Producing monthly post contract cost reports and presenting them to the client
• Inputting into value engineering.  Negotiating and agreeing final accounts
• Interfacing with the client and other consultants, at all project stages.
•  Assisting in the production of bid documentation
• Identifying ways in which cost management procedures, templates and products can be improved and referring ideas to the appropriate line manager 
• Knowledge management – Ensuring that key information and learning generated from each commission is input into the internal database
• Process improvement – Identifying ways in which internal systems and processes can be improved and referring ideas to the appropriate line manager
• Experience in High tech manufacturing / life sciences project experience would be an advantage experience are preferred. 
• Team player with excellent leadership and problem solving skills
• English language skills are required and additional Chinese language skills would be an advantage Excellent communication skills with the ability to negotiation, influence and persuade others. 

• To conduct feasibility studies and writing procurement reports
• Estimating and cost planning to include producing and presenting the final cost plan
• Tendering and procuring, including managing the pre-qualification stage, producing the tender list, putting the preliminaries together, tender analysis, producing the tender report and compiling the contractual documents
• Dealing effectively with post contract cost variances and the change control processes, where applicable referring major changes to line manager
• Responsibility for making cost checks and carrying out valuations on larger projects and in all cases ensuring that timely and accurate cost checking and valuation takes place
• Producing monthly post contract cost reports and presenting them to the client
• Inputting into value engineering.  Negotiating and agreeing final accounts
• Interfacing with the client and other consultants, at all project stages
• Assisting in the production of bid documentation
• Identifying ways in which cost management procedures, templates and products can be improved and referring ideas to the appropriate line manager 
• Knowledge management – Ensuring that key information and learning generated from each commission is input into the internal database
• Financial management – Keeping track of the ongoing margin levels
• Process improvement – Identifying ways in which internal systems and processes can be improved and referring ideas to the appropriate line manager

• Assisting the Commission Manager on a range of tasks, to include:
• Conducting background research, data collection and benchmarking
• Estimating and producing cost plans
• Compiling and amending the tender list
• Drafting procurement documentation
• Checking and analysing the tenders
• Drafting the tender report
• Dealing with variations and the change control processes, negotiating less financially significant or complex matters
• Conducting cost checks and valuations
• Drafting monthly reports
• Analysing the numbers for the final accounts
• Liaising with the client, contractors, designers, etc.

About the job

Reporting to the Customer Relations Manager, you will be expected to manage and lead the team to provide a positive and joyful shopping experience that creates trust in the IKEA Brand for all IKEA visitors and customers.

Your assignment

• To create a positive and family-friendly shopping experience for our customers by managing shopping tools and amenities, customer care rooms and Smaland.
• To champion and foster customer-centricity and service excellence in all touchpoints.
• Plan, coordinate and follow up on customer engagement activities in the store.
• Manage the daily operations for your team of co-workers including performance management, training and development, succession planning and recruitment.
• Handle customers’ queries and complaints and deliver service improvement in a professional manner to enhance the customer experience.
• Be knowledgeable on customer experience mapping and analyse CX-related performance indicators for business improvement.
• Work with external service providers and service contracts to provide a positive and efficient shopping experience for all IKEA visitors and customers.