Nanyang Business School competes with top business schools worldwide to attract senior professionals from diverse backgrounds to join its graduate programmes. The key purpose of the role is to provide world-class career services to NBS’s graduate students, and manage employer relationships in key sectors, and source for suitable positions for NBS’s graduate students.

The position holder is responsible for driving employer engagement with companies in China, to bring jobs for 300 to 400 students.

Responsibilities:

1. GSCDO leadership:

• Engage in team leadership to problem-solve GSCDO’s strategy, including identifying and introducing strategic initiatives for GSCDO that will lift the level of career services for all GS participants.
• Lead the operationalisation of new strategic initiatives for GSCDO, including and not limited to leading team to launch these initiatives.
• Engage with the GSCDO team in providing multi-faceted career workshops, networking events, company presentations, etc.

2. Drive Business Development and Employer Engagement to secure full-time jobs and internship opportunities in China:

• Develop strategy for tiering and engaging companies in China, with view to securing full-time jobs, internships and industry projects for students.
• Identify and build strong partnerships with recruiters and hiring managers in China, particularly in key hiring sectors.
• Work closely with internal NTU/NBS stakeholders such as Associate Deans, Academic Directors, Program and Management Office, NTU Career Office, Alumni Affairs Offices, Development Offices to source for full-time jobs and internship placements from existing and new industry contacts.
• Maintain a deep understanding of market factors relative to employer organisations in China.
• Cultivate deep relationship with China-based alumni, particularly in key hiring sectors.

3. Partner for all China roles:

• Be the go-to partner for all GSCDO Career Leads in areas of understanding China employers and employment trends.
• Support NBS endeavors in China e.g., sourcing for industry projects and managing industry visits (e.g. SIFT).

4. Provide student counselling for all China roles:

• Develop calendar of recruitment activities to ensure pipeline of China roles are availed to all post-graduate students.
• Place students in their desired roles (full-time jobs and internships).
• Monitor student’s performance and growth during internships and prepare to intervene with win-win solutions for both student and industry partner.
• All other tasks assigned to role.

Requirements:

• Degree from a top-tier global business school is required.
• Good knowledge of practices and hiring mandates of companies across different sectors in China.
• At least 10 year’s work experience, possessing strong and deep networks with companies in China.
• Proven track record of business development including internal and external successful collaborative and leadership experience.
• Work experience in China and other international markets will be a distinct advantage.
• Outstanding ability to manage senior stakeholders, as well as interacting with people of varying levels and backgrounds.
• Excellent interpersonal skills and presentation skills, including ability to deliver high impact presentations to senior executives.
• Excellent oral and written communication skills in Chinese and English due to the need to communicate and work with stakeholders in China
• Takes initiative and is a good team player.
• Meticulous with good eye for details.
• Able to work under tight deadlines.

The Centre for Lifelong Learning and Individualised Cognition (CLIC) invites applications for the position of Principal Research Scientist.

Key Responsibilities:

• To support CLIC Directors Prof Zoe Kourtzi (University of Cambridge) and Prof Annabel Chen (Nanyang Technological University) in providing leadership and day-to-day management of all CLIC research activities

• To supervise and coordinate all CLIC programme staff (senior research fellow, research fellows, research associates, assistants and administrative staff) employed in Singapore

• To facilitate co-ordination and communication between PIs from the University of Cambridge (UK) and Nanyang Technological University (Singapore)

• To facilitate efficient work integration across the different individual work packages

• To contribute scientific leadership on the CLIC programme of research, with a particular focus on the neuroscience of learning across the lifespan. Subject to the approval of the funder, it is anticipated that the post holder would be part of the principal investigator team for CLIC.

• To provide oversight of required academic inputs to funder reporting and grant terms compliance processes to ensure high-quality, programmatically synergetic communications with funder and funder advisory committees

• To be responsible for ensuring the programme’s ethics and governance responsibilities are properly fulfilled

• To promote CLIC research activities within Singapore and internationally, with a view to widening the international research impact

• Communicate material of a specialist or highly technical nature to a wide range of scientific and non-scientific stakeholders

• Develop links with external contacts such as other educational and research bodies and Singapore government ministries, agencies and other stakeholders

• Preparation of proposals and applications to external bodies, e.g., for funding and contractual purposes to continue, further support and/or progress the research goals of the CLIC programme

• To conduct individual and collaborative research projects within the scope of the CLIC programme and write up for presentation and publication

• Develop links with external contacts such as other educational and research bodies and Singapore government ministries, agencies and other stakeholders

• To originate and develop external networks, for example to identify sources of funding, or build relationships for future activities

• Manage the use of research resources and ensure that effective use if made of them, manage/monitor research budgets

Job Requirements:

• PhD in the relevant specialist subject area

• Expertise in the science of learning, with a particular focus on cognitive neuroscience methods and mechanisms of learning in young people

• Experience of data management and analysis, with great attention to detail and excellent record keeping

• Experience of experimental design, data quality control, data processing, statistical analysis, and integration and visualization of data from multiple platforms

• Strong abilities in strategic thinking and planning; the ability to guide and harmonise several programmes of work and oversee and coordinate multiple teams and management arrangements

• Ability to work both in a team and pro-actively, using own initiative to prioritise and manage own workload, to work under pressure and meet tight deadlines and maintain confidentiality

• Role holder must have excellent IT skills and data analysis experience

• Flexibility, good time management and ability to prioritise a diverse and changing workload

• Experienced in conducting individual and collaborative research projects

• Enthusiastic to undertake management and administrative duties and have a track record of securing research funding

• Proven ability to lead and inspire a team and work with vision and foresight

• Ability to support staff individual and team growth, and in doing so promoting a productive and supportive culture

• Possess sufficient administrative skills to manage projects including financial management

• Ability and willingness to be located in Singapore

• Extensive prior experience and deep knowledge of the Singapore research environment, in particular, experience with setting up local research infrastructure, conducting human psychological research, and liaising with local research entities

Please apply by uploading your CV and academic transcript to NTU job portal link.

If you have any questions, please feel free to reach out to us at clic@ntu.edu.sg.

We regret that only shortlisted candidates will be notified.

The Centre for Lifelong Learning and Individualised Cognition (CLIC) invites applications for the position of Principal Research Scientist.

Key Responsibilities:

• To support CLIC Directors Prof Zoe Kourtzi (University of Cambridge) and Prof Annabel Chen (Nanyang Technological University) in providing leadership and day-to-day management of all CLIC research activities
• To supervise and coordinate all CLIC programme staff (senior research fellow, research fellows, research associates, assistants and administrative staff) employed in Singapore
• To facilitate co-ordination and communication between PIs from the University of Cambridge (UK) and Nanyang Technological University (Singapore)
• To facilitate efficient work integration across the different individual work packages
• To contribute scientific leadership on the CLIC programme of research, with a particular focus on the neuroscience of learning across the lifespan. Subject to the approval of the funder, it is anticipated that the post holder would be part of the principal investigator team for CLIC.
• To provide oversight of required academic inputs to funder reporting and grant terms compliance processes to ensure high-quality, programmatically synergetic communications with funder and funder advisory committees
• To be responsible for ensuring the programme’s ethics and governance responsibilities are properly fulfilled
• To promote CLIC research activities within Singapore and internationally, with a view to widening the international research impact
• Communicate material of a specialist or highly technical nature to a wide range of scientific and non-scientific stakeholders
• Develop links with external contacts such as other educational and research bodies and Singapore government ministries, agencies and other stakeholders
• Preparation of proposals and applications to external bodies, e.g., for funding and contractual purposes to continue, further support and/or progress the research goals of the CLIC programme
• To conduct individual and collaborative research projects within the scope of the CLIC programme and write up for presentation and publication
• Develop links with external contacts such as other educational and research bodies and Singapore government ministries, agencies and other stakeholders
• To originate and develop external networks, for example to identify sources of funding, or build relationships for future activities
• Manage the use of research resources and ensure that effective use if made of them, manage/monitor research budgets

Job Requirements:

• PhD in the relevant specialist subject area
• Expertise in the science of learning, with a particular focus on cognitive neuroscience methods and mechanisms of learning in young people
• Experience of data management and analysis, with great attention to detail and excellent record keeping
• Experience of experimental design, data quality control, data processing, statistical analysis, and integration and visualization of data from multiple platforms
• Strong abilities in strategic thinking and planning; the ability to guide and harmonise several programmes of work and oversee and coordinate multiple teams and management arrangements
• Ability to work both in a team and pro-actively, using own initiative to prioritise and manage own workload, to work under pressure and meet tight deadlines and maintain confidentiality
• Role holder must have excellent IT skills and data analysis experience
• Flexibility, good time management and ability to prioritise a diverse and changing workload
• Experienced in conducting individual and collaborative research projects
• Enthusiastic to undertake management and administrative duties and have a track record of securing research funding
• Proven ability to lead and inspire a team and work with vision and foresight
• Ability to support staff individual and team growth, and in doing so promoting a productive and supportive culture
• Possess sufficient administrative skills to manage projects including financial management
• Ability and willingness to be located in Singapore
• Extensive prior experience and deep knowledge of the Singapore research environment, in particular, experience with setting up local research infrastructure, conducting human psychological research, and liaising with local research entities

Please apply by uploading your CV and academic transcript to NTU job portal link.

If you have any questions, please feel free to reach out to us at [email protected].

We regret that only shortlisted candidates will be notified.

Job Description

Nanyang Business School competes with top business schools worldwide to attract senior professionals from diverse backgrounds to join its graduate programmes. The key purpose of the role is to provide world-class career services to NBS’s graduate students, and manage employer relationships in key sectors, and source for suitable positions for NBS’s graduate students.

The position holder is responsible for driving employer engagement with companies in China, to bring jobs for 300 to 400 students.

Responsibilities:

1. GSCDO leadership:

• Engage in team leadership to problem-solve GSCDO’s strategy, including identifying and introducing strategic initiatives for GSCDO that will lift the level of career services for all GS participants.
• Lead the operationalisation of new strategic initiatives for GSCDO, including and not limited to leading team to launch these initiatives.
• Engage with the GSCDO team in providing multi-faceted career workshops, networking events, company presentations, etc.

2. Drive Business Development and Employer Engagement to secure full-time jobs and internship opportunities in China:

• Develop strategy for tiering and engaging companies in China, with view to securing full-time jobs, internships and industry projects for students.
• Identify and build strong partnerships with recruiters and hiring managers in China, particularly in key hiring sectors.
• Work closely with internal NTU/NBS stakeholders such as Associate Deans, Academic Directors, Program and Management Office, NTU Career Office, Alumni Affairs Offices, Development Offices to source for full-time jobs and internship placements from existing and new industry contacts.
• Maintain a deep understanding of market factors relative to employer organisations in China.
• Cultivate deep relationship with China-based alumni, particularly in key hiring sectors.

3. Partner for all China roles:

• Be the go-to partner for all GSCDO Career Leads in areas of understanding China employers and employment trends.
• Support NBS endeavors in China e.g., sourcing for industry projects and managing industry visits (e.g. SIFT).

4. Provide student counselling for all China roles:

• Develop calendar of recruitment activities to ensure pipeline of China roles are availed to all post-graduate students.
• Place students in their desired roles (full-time jobs and internships).
• Monitor student’s performance and growth during internships and prepare to intervene with win-win solutions for both student and industry partner.
• All other tasks assigned to role.

Requirements:

• Degree from a top-tier global business school is required.
• Good knowledge of practices and hiring mandates of companies across different sectors in China.
• At least 10 year’s work experience, possessing strong and deep networks with companies in China.
• Proven track record of business development including internal and external successful collaborative and leadership experience.
• Work experience in China and other international markets will be a distinct advantage.
• Outstanding ability to manage senior stakeholders, as well as interacting with people of varying levels and backgrounds.
• Excellent interpersonal skills and presentation skills, including ability to deliver high impact presentations to senior executives.
• Excellent oral and written communication skills in Chinese and English due to the need to communicate and work with stakeholders in China
• Takes initiative and is a good team player.
• Meticulous with good eye for details.
• Able to work under tight deadlines.

Join our powerful and diverse team at Jellyfish, as an Account Director and contribute to our global network of talented individuals who are dedicated to inspiring clients, partners, and each other through exceptional client management.

In this role, you will have the opportunity to collaborate with a powerful team, leveraging your expertise to drive client success and foster strong relationships. We value proactive individuals who can effectively communicate the value of our services and identify innovative solutions to meet client needs.

If you are passionate about delivering exceptional client experiences, thrive in a collaborative and fast-paced environment, and have a proven track record in client management, we invite you to join us as an Account Director at Jellyfish. Together, we can make a significant impact on our clients' businesses while fostering professional growth and success within our team.

Key Responsibilities:

• Lead one or more client accounts, demonstrating exceptional client relationship management and achieving high NPS scores and client retention rates.
• Establish oneself as a trusted advisor to clients, expanding our network within client organizations and fostering strong partnerships.
• Effectively lead Quarterly Business Reviews, providing strategic insights and demonstrating value to clients.
• Lead renewal efforts, ensuring a seamless process and successful contract extensions.
• Work with the client and immediate project teams across various localization/production-related projects.
• Develop comprehensive briefs to address client business problems and guide the team in delivering the desired objectives.
• Provide oversight of the current client portfolio while driving growth activities through documented Account Growth Plans and collaboration with department/industry leads to pursue new opportunities.
• Manage commercial targets, ensure adequate resources for client projects, and collaborate with Hub leads to address any gaps or challenges.
• Possess fluency in all Fundamental Tools, identifying and addressing any gaps to ensure excellent client management standards are upheld.
• Successfully drive growth through new product activations, additional projects, market expansion, and increased media spending, leveraging collaboration with the Hub lead when necessary.
• Shift conversations towards outcomes rather than outputs, effectively articulating the value exchange to clients.

Strategic Project Initiatives:

• Support and advocate for the execution of Client Management best practices across client teams through the effective utilization of Advanced and Strategic Fundamental Tools.
• Maintain accurate account, contact, and opportunity data in Salesforce.
• Monitor client health indicators such as Net Profit Contribution (NPC) and Net Promoter Score (NPS), taking proactive actions to optimize them with the support of the Project Management team and relevant capabilities.
• Cultivate the development and growth of external partnerships (e.g., Google, Facebook, Salesforce, Amazon) by building strong relationships with stakeholders and jointly developing growth plans for clients.
• Foster the career development of team members by supporting up-skilling and coaching other Client Management team members and understanding individual development needs.
• Lead the team in delivering work that showcases client successes and serves as compelling case studies.
• Identify and address any gaps across multiple departments to ensure optimal team functioning and secure client renewals.
• Ensure accurate revenue and pipeline forecasts for assigned clients at all times.

As an Account Director at Jellyfish, you will play a vital role in driving exceptional client experiences, fostering growth, and delivering impactful results. If you thrive in a fast-paced environment, possess strong leadership skills, and are passionate about client success, we invite you to join our team.

A positive, dedicated & nurturing caregiver/mentor to the students who teaches and guides them on their school work, spelling and our inhouse curriculum. Our teachers are required to plan and be prepared for their daily lessons with the children. They must also be positive, responsible, patient, nurturing and approachable individuals because we are providing quality care for our children. Teachers are required to pick up the students from nearby schools which are within short walking distance during dismissal time. They must also be willing to work as a team and support other teachers when required.

Roles and Responsibility

· Delivery and presentation of lesson content to children

· Supervision primary school children (primary 1 to 6) to ensure completion of daily homework

· Ensure safety and timely transfer of students from school to student centre

· Ensure safety of children

· Regular liaison with parents and guardians regarding children’s progress and behaviour

· Fetching of students from nearby school

· Administrative work and upkeep of centre premises

· Any other ad-hoc duties as delegated by Centre Head

Requirements:

· Able to guide primary school subjects

· Possess excellent work ethics and integrity

· Exhibit a positive attitude when faced with challenges

· Possess a passion for nurturing children, love children and the learning process

· Have experience in teaching children, preferably at primary level

· Able to communicate effectively in both English and Mandarin speaking clients.

· Experience in working with children preferred.

Interested personnel, send your resume to WhatsApp 8881 3686 or email to [email protected].

Include in your resume your educational and working background, details of your last work experience and 1 referee to provide review of your previous job performance. Only short-listed candidates will be notified for interview.

Benefits :

· AWS

· Lunch provided

· Established Student Care Centre

· 5 Days Work Week (Mon-Fri)

· 14 Days Annual Leave

· Medical Benefits

Expected Start Date: Immediate/Feb

Job Types: Full-time, Permanent

Salary: $1,800.00 - $2,500.00 per month

Location: Jurong West St 52
Work week: Weekday

Part-time position

Work time: 1pm - 7pm

Work hours: 6

Work day: Monday to Friday

- Picking up of students from nearby primary school to the centre.
- Housekeeping
- Maintain discipline among student.
- Address children's behaviour using positive reinforcement strategies.

- Supervise and provide guidance on student's homework and spelling (English and Chinese).
- Assist in administrative duties such as attendance taking of students and other general administrative duties assigned.
- Assist in daily operation issues such as liaise with parents on programme registration and trainers on programme schedule
- Implement the centre's programmes and plans.
- Ensure safety is being observed at all times during the conduct of programmes.
- Supervise and guide students on their school homework and spelling
- Monitor and provide feedback on the student's progress to the centre supervisor and parents.
- Communicate in an open and honest way through providing both positive and negative feedback.
- Conduct of tuition/enrichment classes if required
- Other adhoc duties as required

Interested applicant, kindly send in your resume along with current employment status, last drawn salary and availability to 89210564.

Location: Jurong West St 52
Work week: Monday to Friday

Full-time position

Work time: 1pm - 7pm

Work hours: 6

- Picking up of students from nearby primary school to the centre.
- Housekeeping
- Maintain discipline among student.
- Address children's behaviour using positive reinforcement strategies.

- Supervise and provide guidance on student's homework and spelling (English and Chinese).
- Assist in administrative duties such as attendance taking of students and other general administrative duties assigned.
- Assist in daily operation issues such as liaise with parents on programme registration and trainers on programme schedule
- Implement the centre's programmes and plans.
- Ensure safety is being observed at all times during the conduct of programmes.
- Supervise and guide students on their school homework and spelling
- Monitor and provide feedback on the student's progress to the centre supervisor and parents.
- Communicate in an open and honest way through providing both positive and negative feedback.
- Conduct of tuition/enrichment classes if required
- Other adhoc duties as required

Interested applicant, kindly send in your resume along with current employment status, last drawn salary and availability to 89210564.

Are you passionate about the intersection of science, regulation, and innovation? Do you thrive in a dynamic and challenging environment? We have an exciting opportunity for you at our esteemed client who is a MNC Chemical Manufacturing Company.

• Remuneration: Up to $5000 + Completion Bonus
• Work Location: West near MRT Station
• Working Hours: Monday to Friday 8.30am to 5pm

Role Overview:

As a Product Safety Specialist, you will play a pivotal role in ensuring company products comply with chemical regulatory and product safety standards. If you have a science background, experience in a laboratory environment, and a passion for navigating complex regulatory landscapes, we want to hear from you!

Responsibilities:

• Gather and interpret information spanning scientific, technical, environmental, and regulatory factors.
• Effectively communicate technical and regulatory requirements both verbally and in writing.
• Collaborate with R&D, site technical contacts, SHE contacts, sales managers, and VPs.
• Assess the impact of regulatory and scientific developments on our products and implement processes for ongoing compliance.
• Maintain a keen attention to detail, recognizing the potential consequences of decisions on customer satisfaction and regulatory compliance.
• Balance ad hoc requests with annual targets, striving for continuous improvement in efficiency.
• Support new product development by assessing safety data, ensuring regulatory compliance, and contributing to technology design.

• Degree in Science (Chemistry, Biochemistry, etc.).
• Minimum 2 years' experience in product safety/product stewardship and chemical regulatory affairs.
• Candidates with laboratory experience in QA or QC roles are welcome to apply.

Join us in making a difference! Apply today or email your resume to [email protected]

to embark on a rewarding journey at the forefront of scientific innovation and regulatory excellence.

Reg No. R1983718

Triton AI Pte Ltd

License no. 21C0661

What you get to do in this role:

• Provide thought leadership on Account Planning & Strategies, ensuring they are completely aligned to deliver customer relevance and value
• Evolve and standardize best practices around account planning and customer strategies and assets (e.g., strategy decks)
• Evolve account planning tools, processes and technology to align with a complex selling environment 
• Work with all GTM functions including Sales Operations, sales leadership, value management, I.T. Business Intelligence, Enablement, and third-party companies to ensure seamless integration of our account planning process
• Establish appropriate metrics and tracking to ensure quality of and adherence to account planning strategies
• Own the enablement, comms and change management plans for strategic program rollout
• Provide coaching and mentoring to the field around account planning; ramp up in-region individuals to provide relevant coaching
• Proactively and continuously identify opportunities to improve adoption and increase field productivity

The main responsibilities and tasks of this position are as listed below, but not limited to these:

• Manage and coordinate daily Front of the House and Heart of the House operations with right delegation
• Monitor the event status and communicate with culinary team
• Plan and control manning to meet business needs and according to budget 
• Work with Talent & Culture to recruit suitable colleagues  
• Control outsource labour supply, casual labour and overtime
• Participate in regular BEO meetings with culinary, catering and sales teams to ensure the needs and expectation of the event organizer are being met 
• Communicate with team during daily briefings and conduct monthly department meetings 
• Ensure regular training and re-training are conducted for casual employees 
• Maintain service and function room setup standards of the premise and to ensure that they are achieved and followed by 
• Ensure hygiene and food safety compliance in the premise and related areas 
• Implement, monitor and maintain control measures which have impact on food costs, beverage costs, labour costs and operating supply costs for the premise and to be in line of budget
• Lead the F&B team to personalize the guest dining experience with heartist approach and ensure the delivery of Service Promise 
• Provide immediate attention to guest complaints and provide appropriate service recovery.  To follow up and to establish correct procedures to prevent future recurrence 
• Work closely with the culinary team to maintain food quality and ensure its timeliness and accuracy of delivery and setup for all events are achieved 
• Regular review of guest comments/VOG with the team and implement right solutions for continuous improvement
• Provide necessary training and guidance to F&B team and to ensure that the highest possible standards and quality of products and services offering in the premise  
• Recruit, develop and retain F&B team who are competent and confident to exceed guest expectations and create successful business  
• Support the F&B team to be consistent in service, use a collaborative, enabling leadership style, have regular team meeting 
• Drive consistent service and process improvement 
• Use the performance review process to identify and develop talent for growth management performance issues, using a coaching styles

Nanyang Business School competes with top business schools worldwide to attract senior professionals from diverse backgrounds to join its graduate programmes. The key purpose of the role is to provide world-class career services to NBS’s graduate students, manage employer relationships in key sectors, and source for suitable positions for NBS’s graduate students.

The position holder is responsible for driving employer engagement with companies in Singapore and international markets, to bring jobs for 900 students.

Responsibilities:

1. GSCDO leadership:

• Engage in team leadership to problem-solve GSCDO’s strategy, including identifying and introducing strategic initiatives for GSCDO that will lift the level of career services for all GS participants.
• Lead the operationalisation of new strategic initiatives for GSCDO, including leading team of existing GSCDO sector consultants to launch these initiatives.
• Engage with the GSCDO team in providing multi-faceted career workshops, networking events, company presentations, etc.

2. Drive business development and employer engagement to secure full-time jobs and internship opportunities in Singapore and globally:

• Identify global career opportunities for graduate students, and develop strategies to engage key hiring companies in priority markets.
• Develop tiering and engagement of companies in key markets, with view to securing full-time jobs, internships and industry projects for students.
• Identify and build strong partnerships with recruiters and hiring managers globally, particularly in key hiring sectors.
• Work closely with internal NTU/NBS stakeholders such as Associate Deans, Academic Directors, Program and Management Office, NTU Career Office, Alumni Affairs Offices, Development Offices to source for full-time jobs and internship placements from existing and new industry contacts.
• Maintain a deep understanding of market factors relative to employer organisations in international markets.
• Cultivate relationship with alumni in key international markets, particularly in key hiring sectors, to help pipeline full-time jobs and internships for students.

3. Thought Leader for all international roles:

• Be the key thought partner to GSCDO Programme Leads in areas of understanding employers and employment trends.
• Support NBS endeavors in international markets e.g., sourcing for industry projects and managing industry visits.

4. Provide student counselling to give insights into sectors/ countries:

• Develop calendar of recruitment activities to ensure pipeline of roles are availed to all post-graduate students.
• Place students in their desired roles (full-time jobs and internships).
• Monitor student’s performance and growth during internships and prepare to intervene with win-win solutions for both student and industry partner.

5. All other tasks assigned to role.

Requirements:

• Degree from a top-tier global business school is required.
• Good knowledge of practices and hiring mandates of companies across different sectors in Singapore and in key international markets.
• At least 10 year’s work experience, possessing strong and deep networks with hiring companies.
• Proven track record of business development including internal and external successful collaborative and leadership experience.
• Work experience in international markets will be a distinct advantage.
• Outstanding ability to manage senior stakeholders, as well as interacting with people of varying levels and backgrounds.
• Excellent interpersonal skills and presentation skills, including ability to deliver high impact presentations to senior executives.
• Excellent oral and written communication skills in Chinese and English due to the need to liaise with Chinese stakeholders.
• Takes initiative and is a good team player.
• Meticulous with good eye for details.
• Able to work under tight deadlines.

About School of Social Sciences (SSS)

SSS has nearly 100 faculty members and more than 1,700 undergraduates who major in the four degree programmes the School offers: Economics, Psychology, Public Policy and Global Affairs, and Sociology. Students also have the opportunities of choosing double majors such as Economics and Psychology, Economics and Public Policy & Global Affairs, and Economics and Engineering, etc. There are more than 180 graduate students in our PhD and MA programmes (by research), and MSc programmes in Applied Economics and Gerontology. The School’s holistic and rigorous education aims to prepare our students with analytical and critical capacities that can be applied in the classroom and future careers. Students will be able to further expand their learning horizons through overseas exchanges and internship experiences in Singapore.

Apart from being deeply engaged in their disciplinary pursuits, our faculty members are also at the forefront of cutting-edge research between the social sciences and other disciplines. The School has identified Global Asia, Environment and Sustainability, Science and Society as the strategic areas of interdisciplinary research and international collaborations.

Job Description

This position plays an important role in supporting the smooth running of the Graduate programmes and CET courses. The incumbent has to provide good administrative and logistical support to a variety of important tasks, in areas ranging from programme publicity, outreach & marketing, student admission, academic, financial and graduation matters. The incumbent will also support Post Graduate Coursework and CET efforts in the School as and when assigned.

Graduate Education

Graduate Assistantship Programme (GAP)

• Support for GAP for students under Scholarship
• Track GAP hours for students under Research Scholarship and teaching hours for students under School-funded Teaching Assistant (TA)-ship
• Compile list of students for allocation of teaching (TA) duties.

Non-graduating research students

• Process applications from non-graduating visiting students who applied for visiting research attachment with the School
• Apply student pass and prepare enrolment letter for students
• Track research fees and miscellaneous fee payments from students. Administer research fee revenue from students
• Update website and collaterals on outreach for admission of visiting students
• Prepare certification letter for students upon completion of attachment
• Track students on submission of progress reports

Outreach for graduate programmes

• Support student orientation events (2 intakes) by sending email invites, preparing EDM and catering logistics such as refreshments and booking of venue.
• Support graduate roadshow such as PG headhunt fair and virtual fair held annually
• Support 3MT thesis Heats for PhD students- by sending email invites, preparing eDM and broadcast via website.

Student Assistance and Part-time Employment

• Process payment via part-time student assistance (PTSA) system for students doing student assistance work (after fulfilling GAP hours)
• Process part-time employment requests from students applying for research assistance work under research grants

Continuing Education Training (CET)

• Coordinate with faculty on availability and assist in scheduling of FlexiMasters courses
• Assist in preparation of appointment letters for faculty/Contract for Service Agreement for external instructors
• Facilitate in payments to instructors
• Assist in mailbox access for external instructors (raising new requests and renewal)
• Coordinate with internal and external stakeholders on end-to-end course creation and administration matters, ensuring that the course details are accurately updated on the website.
• Support the logistic arrangement pertaining to course delivery
• Assist in collation of learner feedback
• Assist in designing electronic direct mailer to promote CET courses
• Update website for CET as and when needed

Requirements:

• A recognized degree in any discipline
• At least 2 years of relevant experience.
• Experience in working at an Institute of Higher Learning would be an advantage
• Excellent interpersonal, communication, and analytical skills
• Strong organizational and problem-solving skills
• Proficient in Microsoft Office (Excel, PowerPoint, Word)
• Content management and creation for marketing (website, social media, Canva).
• Meticulous, proactive and resourceful with a passion to achieve
• Able to work independently as well as in a team to achieve goals

Your Role

The Palo Alto Networks Global Customer Services (“GCS”) organization plays a pivotal role in safeguarding businesses against evolving cyber threats.  We match our best-in-class cybersecurity product portfolio with our industry-leading services portfolio including Professional Services, Customer Success and Technical Support to ensure customers have a seamless experience to drive optimal security outcomes for their business. We guide customers up the security maturity curve and continuously support them when, where, and how they need it - keeping their business safe.

As the Head of Operations - Global Customer Services, JAPAC at Palo Alto Networks, the individual will play a crucial role in enhancing the efficiency and effectiveness of the GCS organization across our JAPAC region which includes Professional Services, Customer Success and Technical Support teams. The Head of GCS Operations, JAPAC will perform data analysis and provide relevant insights to aid the Vice President of Global Customer Success (JAPAC) and their leadership team manage the day to day business to meet and exceed their business objectives.  

This leader will also be instrumental in establishing robust operating rigor and feedback mechanisms that inform product improvements and in driving initiatives to maintain high standards across GCS, aligned with the company's commitment to unparalleled service delivery. 

As the Global Customer Services Organization undergoes transformational changes to adapt to evolving market dynamics and customer expectations, the Director of Operations will play a crucial role in supporting process re-design and operationalization initiatives. This role requires a forward-thinking individual capable of driving innovation and piloting programs to enhance the efficiency and effectiveness of overall customer satisfaction and business performance.

Your Impact

Strategic Alignment and Operational Cadence: 

Align the operating cadence with the company's overall vision and strategy. Define and manage schedules for key meetings, ensuring focus on strategic priorities, key metrics, problem-solving and process excellence.

Performance Analysis and Reporting: 

Regularly analyze baseline data to identify trends, patterns, and areas for improvement, translating insights into actionable recommendations into both strategic initiatives and routine operations. Develop and implement robust data analysis frameworks to assess team efficiency, business performance metrics and global customer services initiatives against established KPIs. 

Regularly prepare and distribute reports and dashboards that provide senior stakeholders with a clear and data-driven perspective on key trends and indicators.

Feedback and Improvement: 

Establish a feedback loop with Support Delivery Managers and Engineers for insights into customer issues and bottlenecks. Utilize this feedback to iteratively improve meeting structures, communication channels, and overall operational processes.

Process re-engineering and Pilot Programs:

Drive the operationalization of redesigned processes, ensuring seamless integration into day-to-day activities. Identify opportunities for pilot programs aimed at testing and implementing innovative approaches to customer success operations. Work cross-functionally to conceptualize, launch, and evaluate pilot initiatives, leveraging data and feedback to inform broader operational strategies.

Predictive Analytics:

Explore the integration of predictive analytics to anticipate customer needs and proactively address potential challenges. Utilize data models to forecast future trends and recommend preemptive actions to enhance customer success outcomes.

Collaboration and Cross-Departmental Engagement: Foster collaboration between different departments including: Go-to-Market organization, Renewals teams and Sales Operations, ensuring representation in relevant meetings and initiatives. Foster collaboration and information-sharing across global teams to drive a cohesive and unified customer success approach.

Adaptability and Flexibility: Build flexibility into operations to adapt to changing business conditions and priorities, while defining and tracking key metrics and KPIs in line with organizational goals.

Title                                                    Product Regional Director
Desired Location                               Singapore / China

Hybrid – Remote

The world of payment processing is rapidly evolving, and businesses are looking for loyal and strategic partners, to help them grow.

WE ARE NUVEI.  Nuvei (Nasdaq: NVEI) (TSX: NVEI) is the Canadian fintech company accelerating the business of clients around the world. Nuvei’s modular, flexible and scalable technology allows leading companies to accept next-gen payments, offer all payout options and benefit from card issuing, banking, risk and fraud management services. Connecting businesses to their customers in more than 200 markets, with local acquiring in 45+ markets, 150 currencies and more than 600 alternative payment methods, Nuvei provides the technology and insights for customers and partners to succeed locally and globally with one integration.

At Nuvei, we live our core values, and we thrive on solving complex problems. We’re dedicated to continually improving our product and providing relentless customer service.   We are always looking for exceptional talent to join us on the journey!

Your Mission 

We are looking for a Product Regional Director to join our fast-growing Product Readiness team. Reporting to our SVP Global Products, you will be supporting the team on business growth in Asia Pacific.

You will have a key focus on understanding customer drivers of demand / need. Assess localization need for products, solutions. Support market expansion in new markets, e.g., Thailand and Vietnam. Support client success with our strategic customers, and engage with domestic and global customers in the region. The role also requires engaging internally with a broad cross-functional team including business development, product, operations, engineering and risk to name a few.

Key responsibilities include, but are not limited to:

-       You have an intellectual, problem-solver and logical mind with the ability to synthesize data, insights, and feedback from multiple sources. You are comfortable in translating abstract ideas and information into concrete short-term and long-term product bets that support Nuvei’s growth.

-       You are a “roll up your sleeves” leader who can work with product, development and customer teams to define what is required to deliver the product commercially.

-       You are known by internal and external stakeholders as collaborative and inspirational. You foster strong relationships and alignment across different stakeholders within and outside the organization

You will be a high-impact individual contributor whose responsibilities will include, but not be limited to:

-       Make use of our payments infrastructure to improve the performance of existing product suite, while evaluating any new products, platforms that prove to have incremental value (bias towards significant differentiation)

-       Seek out innovation in the merchants services domain by considering consumer’s needs, relevant regulatory and technological trends that could influence Nuvei’s approach to payments in the short-term vs. the long-term (social gaming, x-border transfers)

-       Build a framework for what is commercially ready – beyond development to be ready for market. 

Qualifications include, but are not limited to:

-       5+ years of experience in Product Management (B2B or B2C)

-       Knowledge of payments technologies (e.g. network tokens, PINless, Faster Payments, ACH, etc.) is a plus

-       Highly analytical with the ability to use data to make decisions

-       Strong verbal and written communication skills

-       Impeccable judgment and integrity

-       Ability to juggle multiple critical tasks simultaneously

-       Bachelor's degree, MBA a plus

-       Willingness to travel as needed, globally

Nuvei is an equal-opportunity employer that celebrates collaboration and innovation and is committed to developing a diverse and inclusive workplace. The team at Nuvei is comprised of a wealth of talent, skill, and ambition. We believe that employees are happiest when they’re empowered to be their true, authentic selves. So, please come as you are. We can’t wait to meet you. 

Benefits

·       Long Term Incentive Plan that creates an opportunity for all employees to financial benefit from Nuvei’s growth

·       2.5 additional days of annual leave a quarter, if company hit quarterly targets

·       Private Medical Insurance 

Working Language

·       English (written and spoken) is the language used most of the time, as work colleagues, clients, and strategic suppliers are geographically dispersed.

This growth oriented position will have the primary responsibility of providing the full range of fund administration services to private equity and hybrid funds. This individual will be responsible for understanding and applying current accounting principles to the accounting and financial reporting of funds and for reviewing transaction and valuation information.  A partial list of responsibilities and skills includes:
• Preparation and Review of Net Asset Value calculation and reportings
• Coordinate investor servicing activities. Including investor on-boarding, capital calls, distributions, and other investor reportings.
• Maintain a working understanding of fund documentation(s) and apply the terms to the financial reporting and the income and expense allocations
• Maintain a working knowledge of current accounting principles and developing solutions for issues
• Preparation and review of financial statements and footnotes for audit purpose
• Liase with banks, auditors, brokers and custodians to ensure smooth service delivery to clients and timely completion of deliverables
• Involved in new funds on-boarding process
• Primary contact to client on daily operational, issue discussion and any other request
• Resolve issues/queries raised clients in a timely manner and maintain a high level of client satisfaction
• Identify and highlight opportunities for internal process improvement and increase in operational efficiency
• Assist team manager to manage the day to day operations
• Participate in company and client initiatives outside of normal deliverables and responsibilities
• Perform other duties as assigned and incidental to the work described above

NISSIN Transport Singapore, a wholly owned subsidiary of Nissin Corporation. NISSIN Singapore coordinates its operations through a global network of branch offices, business affiliates and carrier alliances. These affiliations provide a solid international presence and a wide range of logistics services designed to meet customer needs. Combined with NISSIN’s international transportation and logistics capabilities, we offer a one-source solution tailored to client’s end to end needs.

NISSIN Singapore offers competitive incentive packages, exceptional benefits and an exceptional culture for career building. Start your career with NISSIN Transport and build on our Foundations: Trust, Sustainability and Excellence

Job Summary

The Managing Director shall report to our Japan Head Quarter and lead the team in Singapore to implement and achieve company’s vision and long-term goals.

He shall also oversee the operations of the Singapore Office and joint-venture business(if any).

Primary Duties & Responsibilities

· Establishing the Company’s policies and objectives and policies that are compatible with the context and strategic direction of the Company.

· Ensure that the Management System requirements are integrated into the Company’s business processes through risk-based thinking and communicating the importance of effective management and conformance with requirements to the Company.

· Take accountability for the effectiveness of the Management System and that it achieves its intended outcomes.

· To ensure that customer and applicable statutory and regulatory requirements are determined, understood and met consistently.

· To develop and execute Company’s business strategies.

· Establish and monitor cost control program, including annual budget development, payroll and cost analysis.

· Close interaction and communication in Japanese with Headquarter in Japan.

· Execute the corporate vision, mission and initiatives of Headquarter.

Education & Experience

· Minimum Bachelor’s Degree preferred in Business Management, Economics & Logistics related studies.

· Minimum of 15 years’ experience in the freight forwarding/logistics industry with knowledge of ISO 9001 standards.

Language and Communication Skills

· Must be able to read, write and speak English and Japanese fluently.

· Ability to communicate and interact effectively with multi-functional and diverse backgrounds.

· Strong interpersonal skills including diplomacy and patience.

Other Skills / Experience

· Working experience with Nissin Corporations in a similar role.

· Strong leadership, problem solving skills, analytical and communication skills to lead the teams in Singapore.

· Excellent planning, time management, collaboration, decision making and organization skills.

· Experience in managing the operations of an overseas office.

· Experience in managing personnel and effectively communicate information to diverse nationalities.

· Good understanding of corporate finance

Competencies

· Business acumen

· Communication

· Delegation

· Leadership

· Problem solving

· Strategic thinking

Team Summary

The Products and Solutions team is responsible for developing product strategy, providing the thought leadership and long-term design for the growth of credit, debit and prepaid products across the market. This includes Issuer Engagement, Benefits & CVP, Digital Deployment and Digital Solutioning for Visa Solutions in market.

This team is a critical function tasked with driving the use of Visa credentials and solutions across existing and new clients in the market. In addition, the Products and Solutions team also serve as key influencers of the broader payments strategy in the market that helps drive innovation and growth in the large ecosystem.

What a Head of Products and Solutions does at Visa:

The Head of Products and Solutions, Singapore and Brunei will be responsible to lead the Singapore and Brunei product team, working closely with the Country Manager. The position will have significant interaction with all the major geography-based functions (Marketing, Merchants Sales and Solutions, Government Relations etc.) as well as Visa Singapore-based executives, across Digital Solutions, Data Solutions, Core Solutions as well functions like Merchant Sales and Solutions, Corporate Strategy and Marketing.

The primary responsibilities of the Head of Products and Solutions, Singapore and Brunei would include

• Develop, deliver and activate product strategies
• Establish and enhance pipeline of product enhancements, developments and acceleration plans
• Launch new product initiatives on time, within budget and across multiple clients
• Manage the Core Product category to grow share and usage of Visa credentials across Consumer and Commercial segments
• Manage and meet financial performance indicators for Visa core products in Singapore and Brunei including revenue targets, operating expense budgets.
• Manage and meet business metric performance for Visa core products in Singapore and Brunei, including CIF, payment volume, transaction volume and international cash
• Lead a team of innovative and engaged individuals focused on delivering best in class products to address local customer preference and anticipated needs.

Why this is important to Visa

This role is responsible for driving the growth and expansion of Visa solutions in Singapore and Brunei – this includes direct revenue goals as well as product penetration and ecosystem development goals. The Head of Products and Solutions in a market will act as a key influencer in the country leadership team and act as a key advisor to clients in the market.

Projects you will be a part of:

As Head of Products and Solutions for Singapore and Brunei, the successful candidate will be working on

•       Building and scaling Visa’s solutions

•       Accelerating the growth of Visa Solutions with banks in Singapore and Brunei

•       Introducing, enabling and expanding the use of Visa’s new products and solutions (including new acquisitions) in the market to drive direct and indirect revenue

•       Regularly interfacing with key payment ecosystem leaders – including issuers, merchants, regulatory bodies and industry experts

Primary Responsibilities:

The Director of IT is responsible for the following task but not limited to the below:

• Oversee hotel IT Services team from managerial aspects and provide guidance to ensure all technology based questions can be answered promptly.
• Manage the day to day operations and scheduling of IT colleagues.
• Ensure that the team consistently provides a high level of operational stability for property based technology, and high levels of service and support to colleagues and guests
• Maintain and promote core technology standards and maintain Accor best practices in respect to property systems.
• Ensure that Accor Technology Policies and Procedures are carried out, according to The Finance & Accounting Policy Manual and as outlined in the Systems Manager user Guide.
• Provide technical expertise and project management for all technology projects.
• Provide twenty-four hour support for mission critical systems as documented in the service escalation document.
• Attend operational meetings as required.
• Effectively communicates technology related plans, actions and decisions with the hotel team.
• Contribute to Technology Services knowledge base.
• Implement and maintain backup and emergency procedures to ensure integrity of programs and data at all times.
• Be fiscally responsible by adhering to set budgetary guidelines.
• Provide point of escalation support to Accor team.
• Assist and support the hotel’s strategic plan implementation.

ABOUT THIS JOB  

At NielsenIQ, our obsession in helping our clients to grow through a comprehensive understanding of consumer behavior is what motivates us. Leveraging on the ongoing innovation in technology, our work includes, but not limited to, helping our clients set growth strategies, determining what products or services ultimately get into the markets and driving their marketing and trade execution. 

The Associate Director will lead a dynamic team of junior and mid-level researchers (comprising managers and executives) to manage and execute market research studies for our local and global clients. 

He/she should be recognized as having an expertise in quantitative market research. Well-versed and hands-on experience across all research solutions and statistical modelling techniques including (but not limiting to) brand equity/ health studies, shopper or U&A studies, segmentation, concept/product tests, customer experience and satisfaction studies. 

The position of Associate Director will be offered based on the years of experience and seniority of the candidate.  

Responsibilities 

As an Associate Director for Consumer Insights, your responsibilities and key expectations will include: 

Business Focus 

• Be accountable for the team's financial KPIs (both revenue and margin); continuously monitor actual versus budgeted performance and make interventions if needed. 

• Be an active business developer in generating opportunities with both new and existing clients. 

• Fluency in financial processes and in compliance with Nielsen IQ financial strategy and KPIs. 

• Be current with latest developments in market research and constantly suggest refinements to current processes and approaches. 

 Client Management

• Provide ideas and thoughtful insights into new ideas and initiatives for clients, showing competency, mastery and consultative skill. 

• Lead and promote strategic conversations and meetings with clients, which result in business opportunities. 

• Further foster strategic clients’ relationship with aim to provide impactful solutions to clients’ business issues. 

• Drive overall client satisfaction to achieve high Net Promoter Score (NPS). 

Insights Delivery

• Familiar with the end-to-end process of the market research process. 

• Translate data to insights, create compelling stories and powerful synthesis of findings to drive high impact business decisions through insightful and actionable recommendations. 

• Actively drive issue-based analyses, build effective analytical presentations and consultative storytelling to clients and present to the clients including C-suite management in a straight-forward way. 

 Team Management 

• Inspiring the team and building good team culture with active engagement in driving team spirit. 

• Actively seek opportunities to create team diversity in background, opinion, and mindset. 

• Establish an open culture in which team members are challenged but treated with respect and rewarded as appropriate. 

• Good team resource management leading to on time delivery & meeting quality expectations. 

• Assess, manage and develop talents including setting performance objectives and provide on-going feedback. 

The CN Yang Scholars Programme (CNYSP) is designed for students who have a deep passion for research in science and engineering fields. The CNYSP offers a rigorous and intensive multidisciplinary curriculum that encompasses all branches of science and mathematics. The programme is tailored to provide students with multitudinous opportunities in research, both locally and overseas. In particular, the Overseas Final Year Projects and research attachment serve to broaden the scholars’ global perspectives. At the end of the undergraduate study, CNYSP graduates are given an option to pursue postgraduate study (PhD) with a scholarship in NTU or Joint PhD overseas.

Aim to support the growth and various initiatives of the programme, this incumbent is responsible to assist the Manager in various matters to ensure smooth running of operations, which include admission and outreach events, alumni engagement and CN Yang Scholars’ Club.

Responsibilities:

Admissions Events:

• Coordinate with the Office of Admissions on the requirements of the admissions events
• Manage, organize and support activities and events in relations to CNYSP, such as NTU Open House, CNYSP Tea Party etc
• Liaise with vendors for marketing collaterals
• Attend to admission-related enquiries from the students

Outreach activities:

• Periodically review and enhance the outreach activities for tertiary education sector
• Manage and prepare logistics for outreach events

CN Yang Scholars’ Club, Student Enhancement Fund & Alumni matters:

• Review the event proposals to ensure that activities are aligned with university’s guidelines and conduct risk assessment
• Monitor and track the club funds and expenditure to ensure proper accounting
• Handle logistics arrangement for the activities and events organized or coordinated by the club
• Identify potential donors and maintain the alumni database

Requirements:

• Bachelor’s Degree from a recognized university in related disciplines such as Business Administration, Events Management, and Communication
• At least 2 years of working experience, preferably in the education sector
• Proficient in IT and Microsoft Office applications.
• Able to multi-task in a fast-paced environment.
• Good team player with strong communication and organizational skills.
• Able to work effectively and independently under pressure, with minimal supervision

The Cybersecurity Research Program Office (CRPO) is looking for a candidate to join them as a Programme Director.

Key Responsibilities:

• Strategic Leadership: Offer visionary guidance and strategic direction to the CRPO, aligning its endeavors with the overarching objectives of the centre and actively contributing to the advancement of cybersecurity technology, research, and awareness.
• Program Management: Formulate and oversee a comprehensive program agenda for the CRPO, encompassing technology translation, collaborative initiatives, research projects, and training programs. Ensure that these activities align seamlessly with the strategic objectives of the CRPO and the broader Cybersecurity Strategic Agenda (CSA).
• Industry-Academia Collaboration: Cultivate robust partnerships and collaboration among industry stakeholders, academic institutions, and government agencies to foster cybersecurity research, drive technology development, and facilitate the exchange of knowledge and expertise.
• Risk Management: Identify potential risks and challenges inherent in CRPO initiatives and proactively develop strategies to mitigate them. This includes ensuring the smooth and effective operation of the consortium, safeguarding against potential disruptions.
• Mentorship and Professional Development: Provide mentorship and guidance to team members, researchers, and participants engaged in CSC activities. Foster a culture of continuous learning and growth, nurturing the professional development of individuals within the consortium.
• Measurement of Impact: Institute key performance indicators (KPIs) and metrics to evaluate the impact and success of CRPO initiatives. Regularly assess progress toward established goals, enabling data-driven insights that contribute to the continuous improvement and refinement of consortium activities.

Job Requirements:

• PhD in a relevant field, such as Cybersecurity, Computer Science, Information Technology, Artificial Intelligence (AI), or a related discipline, is compulsory.
• More than 10 years of relevant professional experience in cybersecurity, AI, research, program management, or related fields.
• Strong technical knowledge and expertise in the fields of cybersecurity and AI.
• In-depth understanding of cybersecurity principles, best practices, and emerging trends.
• Proficiency in AI technologies, machine learning, data analytics, and related tools.
• Proven track record of successful leadership and management experience, preferably in a research, industry, or academic setting.
• Strong financial analysis including experience in assessing and modelling valuations for early-stage innovative cybersecurity companies.
• Resourcefulness and communication skills to work with stakeholders in ensuring smooth running of programs and operations.
• Strong interpersonal and communications skills, with the ability to interact with all levels of internal and external stakeholders.
• Ability to build and maintain relationships with external partners in both the private and public sectors.
• Demonstrated ability to develop and execute strategic plans, manage resources, and lead multidisciplinary teams.
• Experience in fostering collaboration and partnerships between industry, academia, and government agencies.
• Strong network of contacts within the cybersecurity and AI communities, including professionals, researchers, and policymakers.
• Experience in translating research findings and technical concepts into practical applications and solutions.
• Knowledge of technology transfer processes, start-up support, and entrepreneurship within the cybersecurity and AI domains.
• Excellent communication, presentation, and interpersonal skills to effectively engage with diverse stakeholders, including executives, researchers, policymakers, and industry leaders.
• Ability to advocate for cybersecurity policies, regulations, and initiatives that benefit the consortium's objectives.
• Proven ability to design, implement, and manage comprehensive programs, initiatives, and collaborative forums within the cybersecurity and AI fields.

We regret to inform that only shortlisted candidates will be notified.

Associate Director, External Manufacturing Operations

The External Manufacturing Operations Associate Director, is accountable for meeting customer demand at the Contract Manufactures (CMO's) they manage by achieving excellence in Compliance, Supply, Continuous Improvement & Cost through their leadership and coaching of the responsible cross functional teams and their work in partnership with those CMO’s while leveraging lean manufacturing principles and the end to end (E2E) supply chain.

The External Manufacturing Operations Associate Director supports the Focus Factory Lead and serves as a point of contact for dealings between our Manufacturing Division and the CMO and establishes a strong business partnership as well as boundaries and ground rules of engagement. External Manufacturing Operations Associate Director will assist in our relationship with the contract manufacturer to deliver commercial supply or project execution through technology transfers.

The individual will participate on a cross-functional team (Supply Chain, Quality, Technical Ops, Procurement…) who are responsible for delivering daily/weekly/monthly/annual requirements at their external partner(s).

Main responsibilities include but are not limited to:

• Ensures compliance (Quality Risk management, Deviation Management, Product Release, Change Control); Meeting Demand; Dispute resolution (w/ appropriate escalation); Production Planning; Materials Management (SAP entries, Logistics); Technology issues; Oversight of shop floor production (determining when functional subject matter expertise should be deployed to the External Party’s (EP) facility); Lean Manufacturing and Continuous Improvement activities; Linking E2E (upstream and downstream) and with Supply Chain Management in the Supply Chain to ensure and optimize flow of materials.
• Is frequently present at their external partners site on the production floor, builds a strong interdependent relationship with the sites leadership team and is able to (“read a site”) assess & diagnose with appropriate tools and resource the true current condition & risks at a partners site and formulate in partnership with the external partner and our Company cross-functional team action orientated and time bound improvement plans.
• Partners with internal External Manufacturing team members including; Procurement, Quality, and Technology on commercial aspects of relationship, including Identify, Select, Negotiate and Re-negotiate/terminate, as required. The External Manufacturing Operations Associate Director may not be involved in all transactional interactions if they can be managed/delegated to a functional area but will be kept apprised of status/resolutions, etc.
• Participates in and represents External Manufacturing on the cross-functional teams with Supply Chain Management/Product Source Management/Procurement/Integrated Development and Supply Team for due diligence ahead of siting approval & post siting approval to support Sour of Supply (SOS)/New Product Introduction (NPI) changes at an external party and assume primary ownership of the new relationship.
• Ensures there is a plan with clear actions and timelines in place to delivery this SOS or NPI.
• Works with the external partner to understand CMO capacity (e.g. stated capacity, firm capacity, future capacity plans, time horizon / lead times required, comments/concerns, etc.) and future capacity based on agreed improvements.
• Is accountable for maintaining the integrity of the Master Supply Agreement ensuring alignment with the Supply and Quality agreements and appropriate document revision and distribution control and for ensuring contract terms agreed upon by our Manufacturing Division and the External Party are executed including purchase orders, forecasts, deliveries, and approving invoice payments.
• Is accountable for inventory control. Depending on the location of goods (at External Party or at our Company), External Manufacturing Operations Associate Director ensures adequate documentation of material disposition. In some markets, External Manufacturing Operations may need to witness the destruction of goods (to prevent counterfeiting) or have the External Party certify the destruction, per destruction procedures.
• Acts as our Company continuous improvement system leader & coach for own team and works with external partner and lean manufacturing resources, as needed, to identify External Party OpEx / continuous improvement opportunities and supports implementation once approved.
• Supports the external partner periodic Business and Operations Review Meetings. Based on our Company and External Manufacturing strategy the External Manufacturing Operations Associate Director develops with their cross functional team and their external partner the annual plan for the relationship with clear goals and targets.
• Prepares an annual “state of the union” presentation for the relationships she or he manages which includes successes and failures in order to leverage across External Manufacturing Organization.
• Participates in the creation and maintenance of an External Manufacturing Organization Handbook containing Global External Manufacturing policies, procedures, templates, etc.

Qualifications:

• Bachelor’s degree preferably in the Engineering, Science or Business and a minimum 8 years’ experience in commercial /business and manufacturing (biologics operations, quality, technology, planning), roles required with a significant portion in management/leadership positions.
• At least two (2) years of experience in management/leadership positions.
• Has experience and ability to achieve compliance goals, through a risk-based approach has a deep understanding of GMP and EHS compliance and compliance risk in Biologics Operations.
• Has proven Lean Six Sigma skills to deliver compliant supply and achieve highest quality, lowest cost and shortest lead-time.
• Has skills to understand and intelligently apply economic, financial and industry data to make business decisions that drive value for our Company and our customers.
• Can Visualize the way forward, identifying opportunities that add value to the work and proactively mitigate risk across the value chain.
• Must possess excellent interpersonal, communication, collaboration and negotiation skills to work outside boundaries as a norm.
• Ability to use deep knowledge and expertise in production operations to drive results and business outcomes.
• Ability to apply understanding of end-to-end supply chain within external and internal network and stakeholders across the network to achieve results and contribute to supply chain optimization.
• Direct Health Authority Audit experience is desirable.

Our Manufacturing & Supply Division is committed to be the most trusted supplier of bio-pharmaceuticals worldwide. Our facilities, along with our external contractors, suppliers, and partners, create an interdependent global manufacturing network that’s committed to delivering a high quality, reliable supply to customers and patients on time, every time.

We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively. We are an equal opportunity employer, committed to fostering an inclusive and diverse workplace.

Who we are

We are known as Merck & Co., Inc., Rahway, New Jersey, USA in the United States and Canada and MSD everywhere else. For more than a century, we have been inventing for life, bringing forward medicines and vaccines for many of the world's most challenging diseases. Today, our company continues to be at the forefront of research to deliver innovative health solutions and advance the prevention and treatment of diseases that threaten people and animals around the world.

What we look for

Imagine getting up in the morning for a job as important as helping to save and improve lives around the world. Here, you have that opportunity. You can put your empathy, creativity, digital mastery, or scientific genius to work in collaboration with a diverse group of colleagues who pursue and bring hope to countless people who are battling some of the most challenging diseases of our time. Our team is constantly evolving, so if you are among the intellectually curious, join us—and start making your impact today.

Reporting to the Managing Director, Business Development in Singapore, we are looking for someone to join the team in a leadership role to help support our business development activities in Singapore. Key Responsibilities include the following:

• Developing business with asset managers and asset owners across all aspects of asset servicing including fund administration, loan administration, custody, outsourcing, FX Overlay, banking & payments
• Working independently & owning the sales cycle from lead generation to closure of deals
• Create a prospect list and develop strategies to effectively engage those prospects
• Efficient use of Salesforce - log prospective clients, key influencers and logging of meeting notes
• Monitor competition by gathering current marketplace information on pricing, products and new products
• Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in Industry & Professional bodies
• Gather market insights and work closely with Product Development to ensure our offering is market leading.
• Communicate and collaborate with Line of Business Heads, Marketing and Operations team members
• Contribute to the team effort and work on special projects

Food Production Planning

• Craft sophisticated, high-end menus that showcase culinary creativity, exquisite presentation, and use of premium ingredients.
• Collaborate with chefs to develop unique signature dishes that embody
• luxury and exclusivity.
• Menu planning
• Collaborate with Guest chefs' promotions.
• Standard recipes with clear COG and production descriptions.
• Develop and maintain quality levels.
• Develop food specifications for Halal & all outlets.
• Develop brief description of all menu items as it relates to taste, texture and ingredients; show and tell for all items served.
• Ensuring adherence to budget and forecasting of food cost

Quality Assurance:

• Establish and maintain the highest standards of culinary excellence, ensuring a consistent and unparalleled dining experience.
• Conduct regular tastings and inspections to guarantee the quality and precision of every dish. Regular review of guest comments so that improvements can be driven in VOG
• Liaison between Food and Beverage departments and rest of hotel effective for guest experience.

Operational Precision:

• Streamline kitchen operations to reflect the precision and efficiency expected in luxury & large scale dining.
• Implement systems that uphold the seamless execution of culinary services in a multi-location luxury environment.

Raffles City Convention Centre:

• Supervise culinary department, delegating and assigning duties and responsibilities to the Executive Chef, Chief Steward and staff to ensure the accurate and timely production of all catering events.
• Evaluate changes in guest needs, the hotel’s guest mix, industry and competitive trends to recommend appropriate products, services and operational changes to ensure guest satisfaction, market dominance and financial returns.
• Develop daily, seasonal and special event menus designed to increase sales and enhance the guest experience.
• Meet with clients as needed to ensure total guest satisfaction.
• Establish and ensure adherence to all product quality, consistency, presentation, portioning.
• Direct and train staff on new food items and provide on-going monitoring to ensure comprehension.
• Design skills level training and development plans for all culinary team members.
• Supervise, assign duties and responsibilities to ensure proper kitchen and equipment maintenance, efficiency, storage, safety and sanitation in multiple kitchens and food service areas.
• Conduct regular safety, sanitation and general product and personnel inspections to ensure all hotel standards and state health regulations are met.
• Forecast labor expense and overseeing the scheduling of the culinary and stewarding staff to ensure both adequate staffing and budgeted labor costs.
• Recruit, interview, train, coach, praise, counsel and discipline in accordance to company standards.
• Ensure all necessary reports and forms are completed on time and filed in accordance with company standards.
• Conduct and participate in daily, weekly, monthly and quarterly meetings to ensure exceptional communication and adherence to all operational procedures and expectations.

Administration/Supervisory Activities

• Daily supervision of all kitchen areas.
• Reviewing daily reports as they relate to food and labour / food waste with immediate follow up where and when required.
• Daily spot checks on purchasing and receiving.
• Periodically participate in month end inventories.
• Budget planning and monitoring for adherence.

Goals And Objective Settings

• Assist to set departments targets and goals and lead the culinary team to achieve goals.
• Communicate effectively with the Quality Team on objectives and goals in order to improve food and event quality.
• Work with engineering department to improve functional operation of kitchens.
• Identify, experiment and implement new technology enhancements to improve work processes.

Personnel Training/Development

• Recruit, mentor, and inspire culinary talent for respective kitchens and stewarding management.
• Foster a culture of continuous improvement and refinement within the culinary teams, ensuring they embody the luxury brand ethos.
• All employees receive formal training necessary for them to perform this job.
• Cross-training is done wherever possible.

Supplier and Ingredient Selection

• Source and maintain relationships with exclusive suppliers of premium and rare ingredients.
• Work with Purchaing team to negotiate with suppliers to secure the finest products and maintain a distinct edge in the luxury culinary market.

Innovation in Luxury Culinary Trends:

• Stay at the forefront of global luxury culinary trends and innovations.
• Infuse creativity and uniqueness into menus, constantly pushing the boundaries of what is considered exceptional.

Brand Ambassadorship:

• Represent the culinary vision of the brand in media events, luxury showcases, and exclusive culinary experiences.
• Contribute to the overall luxury brand positioning through culinary excellence.