The role of Digital and Tech Project Director at Digitas entails leading digital innovation and transformation projects for clients. This position requires a thorough understanding of Martech solutions and the ability to work collaboratively with internal teams, such as account management, data & technology, creative, and CX teams. The ideal candidate should also have experience in managing offshore project teams and third-party vendors. The Project Director will oversee multifaceted collaborations, ensuring alignment with Digitas' outcome standards and client objectives. This role is crucial in spearheading global teams and external partners to achieve Digitas' business objectives.

What you’ll do

• Cross-Functional Strategy Development: Collaborate with account management, data & technology, creative, and CX teams to develop integrated digital strategies that leverage martech for enhanced customer engagement and business growth.
• Lead Cross-Disciplinary Projects: Act as the linchpin in projects that require synchronized efforts from various departments, ensuring cohesion, clear communication, and a unified approach to client solutions.
• Stakeholder Engagement and Communication: Foster strong, productive relationships with all internal stakeholders, facilitating open lines of communication and a shared vision for project goals, strategies, and outcomes.
• Holistic Client Solutions Development: Work closely with the data & technology team to understand the latest digital tools and analytics capabilities, with creatives to ensure brand and message consistency, and with the CX team to optimize customer journeys.
• Innovative Problem-Solving: Leverage the collective expertise of different teams to address complex client challenges, creating innovative solutions that are both technologically advanced and creatively compelling.
• Team Leadership and Integration: Lead by example to encourage a culture of collaboration, innovation, and excellence across teams, ensuring all members are aligned with the project vision and client objectives.
• Enforce team compliance to high company standards and professionalism
• Knowledge Sharing and Continuous Improvement: Act as a conduit for sharing knowledge and best practices between teams, encouraging ongoing learning and adaptation to new digital trends and technologies.
• Drive Growth: Participate in new business RFI or RFP requests, when necessary, contribute to capability model definition and management and participate in team and cross-capability recruiting, interviewing, and staffing.
• Knowledge and upskilling: Attend training seminars and continuing education as offered

Day-to-day, your role includes:

• Being responsible for the direction, oversight and outcome of multiple accounts, programs, or processes.
• Problem-solving program and project issues; assisting teams in resolution and successfully leading large teams to develop risk mitigation plans
• Working with capability leads to understand business needs and helping identify and solving staffing-mix issues to meet business goals
• Working with clients to establish best practice processes that meet client business needs
• Demonstrating the ability to deliver constructive feedback while outlining and facilitating development plans where needed
• Experiencing something new every day

Overview:

The project director will play a pivotal role in planning, executing, and closing projects within specified deadlines and budgets. They will collaborate with cross-functional teams (creative, account servicing, finance and production), ensuring seamless communication and successful delivery of advertising campaigns for our diverse client base.

Responsibilities:

• Project Planning and Initiation:
  • Work closely with clients and internal stakeholders to understand project requirements, objectives, and deliverables.
  • Develop comprehensive documentation; scope of work and project plans, outlining timelines, resource requirements, and milestones.
  • Manage a wide range of projects delivering traditional creatives (e.g. TVC/film, print, OOH, radio, etc.), digital creatives (e.g. CMS, digital assets/content, microsites, digital banners, social, etc.), CRM (strategy & implementation), website / platform builds and/or brand development.
• Team Collaboration:
•  
  • Lead and motivate cross-functional teams, fostering a collaborative and creative working environment.
  • Ensure effective communication between team members, facilitating productive discussions and resolving conflicts.
  • Manage 3rd party partners / agencies (for film/photo/print production and digital production) needed to deliver the project scope.
  • Facilitate internal reviews (creative/strategic/functional/technical)with the team to ensure quality output. 
• Resource Allocation:
  • Work with the creative services manager(s) and the department heads to identify the right creative team to allocate projects, considering the skills and strengths of team members.
  • Monitor workloads and work with the creative services manager(s) and the department heads to identify and address resourcing needs including the reassignment of team members, and/or sourcing for additional team members / freelancers when necessary.
  • Work with the project team (strategy, data & analytics, creative, account management, media, etc.) in establishing staffing plans
  • Work with and help the client lead in the overall agency capacity planning.
• Budget Management:
  • Develop and manage project budgets, tracking expenses and ensuring financial objectives are met.
  • Manage vendors & 3rd party relations and documentation (PO, Invoice, etc.)
  • Provide regular financial updates to the account servicing team, highlighting any budgetary concerns and proposing solutions.
• Risk Management:
  • Identify potential risks and challenges early in the project lifecycle.
  • Develop risk mitigation strategies and contingency plans to address unforeseen issues.
• Client Communication:
  • Serve as the primary point of contact for clients, providing regular updates on project status and addressing any client concerns.
  • Ensure client expectations are managed effectively, and feedback is incorporated into project plans.
• Quality Assurance:
  • Implement quality control processes to ensure the delivery of high-quality campaigns.
  • Conduct thorough reviews of project deliverables to ensure they align with client expectations and agency standards.
  • Flag known & potential issues/risk to the business leads and account management team and provide solutions to address those issues/risks.
• Project Documentation:
  • Maintain comprehensive project documentation, including project plans, scope of work, requirements specifications, schedules and status reports and contact reports.
  • Ensure that all project documentation is organized and easily accessible for team members and stakeholders.

Responsibilities:-

• Handle enquiries and feedback, through all frontline channels including telephone, email, Chatbot and counter
• Maintain high quality of service and ensure that queries or escalations are handled professionally
• Work with internal stakeholders for resolutions or implement service quality initiatives to improve service experience and customer satisfaction
• Compile reports from the Customer Relationship Management System and/or other administrative duties as assigned

Requirements:-

• At least a tertiary education (in any discipline)
• Proficient in Microsoft Office applications
• Strong writing and analytical skills
• Service-oriented and adept at problem solving
• Have a pleasant disposition and is passionate about helping others
• Ability to work independently and capable of being an effective team player

Successful applicant will be offered a 2-year contract in the first instance.

Closing Date: 23 Mar 2024

If you are shortlisted for the position, you should hear from us within 30 days of the closing date of the advertisement.

Lead the Analytics & Insights team based in Singapore that partner with leadership of the Domino’s brand across Asia and Middle East markets.  This position will have high visibility to Master Franchisee C-suite and expected to drive significant direct impact via direct Analytics and Insights consulting and cross-market transversal projects and tools.  The team will also collaborate closely with Domino’s business leaders and functional center of excellence experts to drive strategic change for the Domino’s brand worldwide.

GENERAL RESPONSIBILITIES

• Work directly with senior leadership and cross functional business partners within Domino’s International and our master franchisee organizations to identify and implement sales growth strategies
• Drive adoption and integration of insights and advanced analytics across the Domino’s organization, including guiding our master franchisees on how to best build their internal analytics and insights teams
• Educate the master franchisees to make disciplined decisions based on analytics and research
• Partner with markets on key topics such as market segmentation, pricing research and analytics, test design, media mix modeling, owned and paid digital media, and product development research
• Prioritize projects within and across markets to focus the team on areas that will drive Domino’s growth
• Partner with international business consulting, marketing, technology, supply chain, operations and development teams to identify opportunities and set priorities for Domino’s international markets
• Lead Analytics and Insights knowledge and best practice sharing between markets, including but not limited to driving the agenda for Global Analytics and Insights Council and Special Topic groups
• Form trusted relationships with master franchisees Head of Analytics & Insights and C-suites, as well as with regional research and analytics agencies
• Hire, lead and develop direct report(s) – functional- & soft-skills
• Create a team spirit of excitement and positive motivation and act as a role model of integrity, ownership and collaboration

Essential Duties and Responsibilities

• Lead development, implementation and execution of external strategies and messaging to communicate the Guardant Health story, building a positive reputation with key external stakeholders including investors.
• Collaborate with and advise senior leaders and functional groups including Investor Relations, Marketing, Clinical Development, Tech Development, Legal and Regulatory to ensure external corporate messaging is consistent and supports Guardant Health’s mission.
• Support development of messaging across Guardant Health product portfolio. Champion Guardant Health’s values internally and partner with the People Team to develop strategies & messaging that generates excitement for potential job candidates and current employees.
• Serve as a media spokesperson; build and maintain relationships with key reporters.
• Maintain expert knowledge of the competitive, scientific, technical, regulatory, and reimbursement landscape.
• Manage high-profile communication issues and crises.

Corporate Communications

• Develop and manage integrated strategic external and internal corporate communication programs and content that support company business goals by achieving appropriate positioning opportunities for Guardant Health, its products and programs, and supporting its desired image among key internal and external audiences.
• Lead the development and distribution of written and oral communication in order to deliver the company story to a wide variety of internal and external stakeholders.
• Drive relationship-building and engagement with media/influencers to generate frequent, positive coverage.
• Become a subject matter expert and passionate storyteller about Guardant Health and its mission.
• Plan the Editorial Calendar and report results of our media engagement.
• Support senior leaders with speaking engagements.
• Handle highly sensitive, confidential corporate communications, initiatives and projects and advise senior management on associated communication strategies and issues. Lead and manage communication strategy and execution during crises.
• Collaborate with finance, marketing, medical affairs, clinical development and regulatory to identify key messages and ensure accurate information is reflected in external corporate communications.
• Work closely with Marketing to develop programs that support and complement product marketing campaigns.
• Advance Guardant Health policy positions and messaging to ensure IR and PR communications vendors are positioned to engage stakeholders.
• Performs all other related duties as required.

Government Affairs

• Government Affairs internal and external engagement in relevant policy areas
• Drive development and execution of state and federal government affairs strategies designed to support Guardant Health’s core business strategies for current and future divisions.
• Monitor and anticipate state and federal legislative developments affecting Guardant Health and help strategically position the company to effectively engage.
• Build and maintain effective relationships with key country government officials in AMEA (ex-Japan).
• Identify and implement appropriate strategies with third-parties and coalitions to advocate for Guardant Health’s legislative positions
• Represent Guardant Health with key trade associations.
• Manage Guardant Health external consultants in AMEA (ex-Japan).
• Build and maintain relationships with internal partners, including Commercial, Medical Affairs, Market Access, Corporate Communications, and Patient Advocacy to execute our public policy strategies and achieve business goals
• Increase management and business unit understanding of and participation in the federal policymaking process. Collaborate with business units on critical issues, utilizing executives and internal experts to advance Guardant Health positions.

We’re now looking for a Sales Director to join our Asia Tech x Singapore team.

This is a uniquely entrepreneurial role with huge opportunities to make a personal impact on both the evolution of the event and Informa Tech’s presence in Singapore. Our ambition is to make Asia Tech x Singapore the region’s best large-scale tech event by 2025. If you have big ambition and think you can help us realise this vision, we want to hear from you.

This is a sales leadership and management role accountable for driving event and digital sales through the current team, but also hiring top talent as the team grows. With a focus on consistent retention, growth, new business, product development, and expanding customer base, this is a great role for someone looking to really make an impact.  

Key areas of responsibility

• Strategic planning and growth of the commerical success of Asia Tech x Singapore
• Manage a team of four salespeople
• Leading the commercial development of our child events; BroadcastAsia, CommunicAsia, Satellite Asia, Techxlr8 and InnovFest
• Delivering an exceptional experience for Asia Tech x Singapore partners, sponsors and exhibitors
• Stakeholder management with key industry and government representatives
• Own the development of integrated sales strategies and plans, ensuring they are effectively communicated and executed by the wider team
• Create a best practice sales environment, driving sales efficiency and effectiveness, using company’s sales excellence framework & tools  
• Building and executing a plan for territories to retain and upsell clients, identifying needs to drive additional value, increasing total revenue per customer. Driving success through sales teams achieving and exceeding goals/KPIs  
• Proactively identifying new prospects and new business opportunities for the team
• Deep understanding of the competitive external market; understanding and staying current on trends impacting clients and customers 
• Reporting accurate personal and team-based forecasting and performance metrics to key internal and external stakeholders, highlighting revenue risks and opportunities. 
• Identifying and participating in the development of new products, solutions, and target market prospects to secure high-value new business  
• Developing key account relationships, exploring and developing strategic account plans to identify opportunities to cross/upsell, involving internal specialists in the process to align with business and customer needs.  
• Fostering and leading internal partnerships, ensuring collaboration is driven with a customer focus. 

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

Art Director & Copywriter

12 months fixed term contract

Maker Lab supports clients across technology, entertainment, financial services and the payments industry. We’re looking for dynamic individuals to join our team and support our amazing clients in the technology industry.

As an Art Director & Copywriter, you will be working closely with the team to drive bar-raising creative content to delight, inform and inspire audiences. You’ll be working in a fast-paced environment while helping to constantly evolve the local market’s creative and visual engagement strategies and support improving efficiencies. 

You are a problem solver with a passion for entertainment, you strive to bring the best idea into designs to elevate the client’s brand to the next level!

*Please share with us your portfolio to be considered for the role.

Role: 

• Supporting the conceptualisation and development of daily creative & content executions across all social platforms.
• You will be responsible for always-on social content curation efforts, from research and ideation to final expression.
• Supporting the rest of the team and collaborating with clients’ marketing, branding, and other teams and departments.
• Work with the team and create the strategic foundations to help us generate and execute impossible-to-ignore ideas for the clients’ branding, promotional campaigns, and marketing communications.
• Lead design & copywriting in the creative process, from brainstorming to designing pitch comps to delivery.
• Localising and adapting predefined formats and brand/campaign moments
• Stay relevant and in the know of the client's products and services
• Ideate and execute ideas from beginning to end in a fast-paced working environment.
• Create original visual executions that are exciting and innovative and that respond to the client’s business, brand and strategic objectives across the region. 
• Source and manage freelancers, third-party vendors and production partners.
• Maintain client relationships and apply business acumen to develop accounts where possible.

You:

• 2+ years of experience creating awesome work for top brands, preferably with a mix of in-house and agency creative production experience
• Experience with cross-channel visual language strategies and execution across digital, social, events and motion
• Manage multiple projects from concept through to completion, working with both in-house resources and third-party vendors
• You’re a graphic design enthusiast and interactive media advocate and, not tied to specific creative and execution formats, able to execute design work across all mediums.
• A multi-faceted designer who knows your Adobe Creative Suite well, and you’re happy to bounce between all kinds of software (Photoshop, Illustrator, After Effects and Premiere), depending on the occasion. 
• You don’t just consider yourself a great designer but also an amazing creative. You love coming up with ideas as much as you love spending time crafting them!

• A sharp-eyed, detail-oriented and good design ambassador. You have a strong sense of layout, colour, composition and type

• Exceptional verbal and written English communication and presentation skills and, ideally, fluent in another Asian language to support the projects spanning APAC.

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email.  If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles! By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012.

The APAC Project Management (Integration) is responsible for overseeing and managing the successful integration of various business units, systems, processes, and technologies within an organization. This role involves developing and executing integration strategies, leading cross-functional teams, and ensuring the alignment of projects with the overall business objectives. As a member of the APAC Commercial Excellence team, the successful candidate will play a pivotal role in driving efficiency, scalability, and synergy through effective project management and communication. 

Responsibilities 

Stand-up fully integrated org structure 

• Overseeing consistent implementation of org design principles (span of control, separation of service and sales, revenues/FTE, etc.)
• Change management - training, new leader assimilation, town halls, manager forums 
• Enabling cross-company managers to navigate 2 different eco-systems: expectations, processes, systems - how to simplify, appoint delegate, etc 

Business Management 

• Implement and enforce a single E2E billing and collections process across the combined business 
• Proposal and contract approval flow, consistent across both businesses.  
• Tracking integration cost savings, actions, progress, status 
• Integrate/Build culture 
• Integrating and building our new culture eg. ERG, People & Planet Day, Engage results, etc.  

Job Description

We are looking for a Commercial Director APAC- Marketing Mix , eager to lead, create, collaborate, and inspire. 

As the Marketing Mix Sales Leader, you will play a pivotal role in driving the success of NIQ by leading and executing strategic sales goals within the Marketing Mix practice. This position requires a blend of strong sales acumen, APAC marketing expertise, and leadership skills to effectively manage and optimize the Marketing Mix practice for our Manufacturer clients.  

The ideal candidate will have a deep understanding of the Marketing Mix solution and competitive environment, a proven track record in sales, and the ability to collaborate with cross-functional teams to achieve all objectives. 

 
RESPONSIBILITIES 

• Build and deliver the Sales/Commercial Management Strategy to launch our Marketing Mix practice 
• Achieve revenue goals by recognizing potential opportunities with clients to drive profitable sales.  
• Lead and deliver compelling sales pitches, presentations, and product demonstrations to a broad range of audiences, from C-level executives to individual contributors. Recognize potential opportunities with clients to drive sales 
• Develop customer relationships with Marketers; establish, and implement strategies for launching the Marketing Mix business unit focusing on developing pilots and building the customer base 
• Set appropriate metrics for sales pipeline generation, accurate pipeline reporting and sales forecasts reporting up to sales leader 
• Maintain relationships with key project stakeholders (including product, technology and delivery teams) to ensure project satisfaction. 
• Collaborate with product leadership to incorporate product features and benefits into NIQ Marketing Mix solution 
• Coordinate market research to identify trends, competitive landscape, and customer behaviors that inform GTM strategy 
• Collaborate with ADs to find opportunities for NIQ Marketing Mix implementation 
• Apply a thorough understanding of the marketplace, industry trends, and products to all management activities and strategic sales decisions 
• Leverage and coordinate cross-functional internal teams (Product Leaders, Operations, Finance, Legal, HR) to efficiently navigate complex sales cycles 

The candidate will be working on experimental & data analytics (AI/ML) activities for the development of an intelligent energy management solutions for Residential Air Conditioners (RAC). Developing optimization and AI based algorithms for energy management, ensuring a smooth operation of RAC tests, data collection, analysis, and validation are the expectations and expected tasks are listed below:

• Developing algorithms to minimize RAC energy cost.
• Model green energy supply (e.g. from a PV system) and develop solutions to maximize green energy use
• Validate concepts in Robert Bosch SEA Corporate Research HVAC testbed/lab and/or in virtual environment
• Execute and analyze experiment results with statistical tools to provide insights for further test and algorithm improvements

What a Director Data Science, Visa Consulting & Analytics does at Visa:

The Data Science Director will be a member of VCA Data Science team in Asia Pacific and will report to the Head of Data Science overseeing the IPVMC cluster. The position will be based in Visa’s Singapore office.

The individual will be accountable for leading the design, development and implementation of analytics-driven strategies as well as high-impact solutions for Visa clients. He/she will bring in deep expertise from banking/payments domain with a strong background in data science to solve complex problems and unlock business value.

Key responsibilities include:

• Collaborate with business leaders, internal stakeholders and client teams to understand business needs and identify the strategic areas where data science can drive strong business impact, in alignment with the organization's goals and priorities.

• Develop holistic data science strategies for driving innovations, accelerate new solution launches, create data offerings in alignment with business strategy

• Provide leadership and guidance to the data scientists and play a critical role in ensuring project success for IPVMC engagements

• Establish best practices for data science project governance, solution development and operationalization

• Continuously explore and evaluate emerging technologies, tools, and frameworks to ensure that our organization and team remains at the forefront of machine learning and AI.

• Develop and manage project budgets, ensuring effective utilization of resources and alignment with financial targets.

• Establish clear success measures for data science projects and drive continual improvement

• Promote thought leadership in the data science domain and build intellectual property through innovation

• Effectively interact with clients and manage internal/external stakeholder communication

• If required on a per-project basis, work onsite for a short duration

Why this is important to Visa

As payments consulting arm of Visa, VCA is growing a team of highly specialized experts who can provide best-in-class payment expertise and data-driven strategies to clients. We’re building a high-performing team of data scientists, data analysts and statisticians helping major organizations adapt and evolve to meet the changes taking place in technology, finance, and commerce, with cutting-edge, creative and advanced analytic solutions. The purpose of the team is to help Visa’s clients grow their business and solve problems by providing consulting services through the use of data. 

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

The Senior Director, Strategy, Business Planning and Operations of the AP Marketing group will be responsible for business and workforce planning, strategy development and execution, budget management, management and control of the strategic project portfolio, provision of business support to markets, including enhancing business processes to maximize internal and in-market performance.

This role is a key member of the AP Marketing leadership team, working closely with both hub and in market leads to facilitate planning, strategy and reporting activities.  This role is the key liaison between global Marketing & strategy function and the region, as well as a key member of the regional BPO network.  This role requires a strong commercial, financial and strategic mindset to ensure its successful delivery, and involves working closely with the various functional teams including Client Relationship Managers, Strategy, Product, Merchant Sales & Solutions and subject matter experts across the organization in the AP Region.

This role reports to the Chief Marketing Officer of Asia Pacific region.

Responsibilities

Business / Strategy

- Lead the AP Marketing group in business planning, strategy development, drive
effective leadership and operations through management of key business
processes

• Facilitate AP Marketing financial targets / goals, analyze portfolio performance and
  recommend changes to achieve goals as necessary
• Manage and drive key strategic projects, which typically require cross-functional collaboration
  from initiation to execution, ensuring alignment with organization, business
  and market priorities
• Enhance the effectiveness of the AP Marketing team by pursuing initiatives
  and process enhancements identified during annual planning sessions,
  performance audits, quarterly and monthly business reviews and issue-drive
  roadmaps
• Provide ad-hoc analysis and decision support as necessary
  
  Planning / Operational
   
• Elevate FBR / QBR outputs, data points and materials for AP Marketing team and
  provide ongoing monitoring and actions relating to QBRs / MYPs / Country
  Acceleration Plans. Ensure focus on important variances, trends and issues
• Oversee the Annual Operating Plan and annual OKR / goal setting process ensuring that market goals are aligned with AP Marketing strategy
• Develop an effective tracking mechanism that monitors progress towards the agreed targets and
  objectives
• Collaborate with cross-functional teams to enhance and generate regular AP
  Marketing dashboards, provide support in preparation of presentation materials
  for business review, management events and conferences
• Continue to review, enhance business process to drive greater efficiency and share best practices within AP Marketing markets
• Manage multi-year planning across AP Marketing
• Collaborate with Finance Business Partner to drive quarterly forecasting and
  annual operating plan

Consumer behavior continues to evolve at a continually increasing pace.  Understanding this behavior and resulting performance of CPG products is not only critical to CPG retailers and manufacturers, but also to public policy setting organizations.  When government agencies are leveraging the CPG industry’s best retail and consumer measurement data, they can adopt policies that are consistent with consumer behavior and most likely to succeed.  This is why we’re expanding into this new vertical, which will play a key role in our vision for the future.  It’s exciting! 

In the newly created role of Associate Director, Sales for New Verticals (Government, Financial Services, Packaging), you will be responsible for leading large, complex sales engagements across our portfolio of NielsenIQ measurement solutions to new clients, and for expanding the retail measurement business across those client sectors.  This role will pioneer the development of commercial strategies to achieve new business, build meaningful client relationships, and ultimately closing deals.  This is an individual contributor role, and the successful candidate will join a newly created team of high performing associates.

Responsibilities include: 

• Executing commercial strategy and sales of NIQ’s measurement solutions to Asia Pacific government, financial services, packaging, media, technology agencies/organization 
• Achieving sales and strategic objectives by clearly articulating NIQ’s value proposition and use cases to decision makers specific to the product portfolio of responsibility 
• Building meaningful client relationships with client stakeholders and teams 
• Representing the voice of the customer to internal product development, product marketing, communications and delivery teams  
• Working collaboratively with other product sales leads & cross functional partners  
• Achieving sales quota consistent with NielsenIQ margin goals and delivery expectations  
• Generate sales leads and maintain a pipeline of sales opportunities across a portfolio of government clients consistent with NIQ’s growth strategy  
• Accurately forecasting the sales pipeline, areas of growth, areas of risk and prioritize to close sales consistent with sales cycle norms  
• Ability to weave client specific insights, industry material and thought leadership information into client conversations to build context and clarity to the outcomes our solutions can deliver  
• Own cross functional relationships and be a subject matter expert for your accounts and partners in a fast-paced environment  

A little bit about you 

You have an entrepreneurial mindset and take satisfaction in achieving individual and team goals. Passionate about sales? Absolutely.  You’re a savvy salesperson, with a deep sense of urgency and accountability to deliver against financial targets. You can effectively tell a story that captures the audience, no matter what level, and you bring them along your journey. You’re able to work collaboratively as part of a remote team within a dynamic and challenging environment while maintaining high standards. A blank slate is exciting – new ideas, shaping a vision, executing with a team. 

This is a vital role in ensuring MFS can calculate independent Net Asset Values of investment funds. A Fund of Funds Middle Office Operations (FOF MOO) Junior Associate Director will operate and oversee reconciliation and NAV review technology to deliver a full reconciled gross Net Asset Value to client operations teams or clients, including cash, positions and receivables.

An FOF MOO Junior Associate Director will have a strong understanding of what drives the value of an investment fund, the types of products it trades and the nature of day to day operations between an investment fund and its counterparties, all alongside a keen interest in learning new technologies and skills.

ABOUT THIS JOB

Account Development is about building deep client relationships & unlocking solutions across the NIQ portfolio enabling our customers to succeed.

The Account Development person is responsible for all client activity and overall success of NIQ at the client.  This includes driving timely outcomes and client value (client satisfaction) through the analytics delivered that support NIQ’s ability to achieve revenue goals.  Accountable for overall client financials. Works successfully across a matrixed organization structure, fully leveraging the service model. Essentially the general manager of a client or assigned clients.

RESPONSIBILITIES

• Building and maintaining strong networking and C-suite engagement with key players at client and leading discussions with a wide range of decision influencers and budget owners
• Developing external Joint Business Plan with client & achieving the operating plan for assigned client(s)
• Negotiating & managing regional NIQ contracts with clients to deliver on commitments
• Identifying sales opportunities for NIQ Services and Solution to help the client achieve strategic objectives
• Partnering with Sales Leaders in the region at NIQ to enable them to achieve sales goals
• Gaining familiarity with NIQ portfolio and inter-connectivity of different solutions
• Promoting NIQ through presentations at conferences and similar external events to cultivate specific new client leads and opportunities among existing clients
• Working collaboratively with Practice/Retail Analytic Consulting teams to ensure all work is connected to client business issues, is delivered on-time and focused on the outcome

What a Director, Operations and Payments Network, Asia Pacific does at Visa:

This role reports to the VP, Global Operations and Networks Payment (with a dual dotted line reporting into the VP, Commercial & Money Movement Solutions, Client Services AP and to the VP, Visa Direct AP).

The Director, AP Operations and Payments Network is responsible for leading and developing multiple teams across the AP region, including Payment Operations, Client Support, Service Management, Implementation Management, Partner Service Management, Payment Application Support and the Payment Operations Command Centre.

Key responsibilities include:

• Provide leadership and guidance for the department, teams and direct reports and serve as an escalation point for internal stakeholders, clients and partners
• Oversee all critical responsibilities of the department, prioritising the timely execution of payment processing activities and the delivery of a high-quality service to clients
• Closely monitor and take action to ensure the effective and timely execution of all regulatory obligations and process
• Build a strong and cohesive team by providing leadership through coaching, setting strategic direction and applying working knowledge of Visa products, systems and procedures
• Ensure all processes adhere to best practice standards, ensure compliance with all applicable regulations and mitigate risk
• Accountable for the identification, registration and mitigation of risks that reside within the functions
• Translate strategic goals into operational plans and ensure delivery
• Define the KPIs for the department to measure performance, output and quality and feed into continual improvement and provide status updates to key VPL and Visa Direct stakeholders
• Maintain a strategic focus through ongoing dialogue with business partners, seeking to gain an understanding of key strategic objectives.
• Build effective relationships with clients to enable effective delivery of implementations, including the respective KPIs and reporting capabilities
• Build and maintain relationships with key stakeholders within both Visa payments Ltd and Visa (Direct) Teams to ensure that Readiness can effectively support the deployment of products and during life cycle
• Lead and co-ordinate discussions with other heads of department to promote effective cross-functional collaboration and efficiency
• Develop the management team and staff to drive performance improvement, retention and succession

Team Summary

The AP Operations and Payments Network team is a critical department which is responsible for significant parts of the payment, client and network partner lifecycle.

The Security Director is a strategic leader on the Global Security Team reporting directly to the Senior Director, Global Security. They will be responsible for bridging gaps between security strategy and process implementation in the APAC region and will identify and execute on actions which will improve the performance and efficiency of the security organization and its operations. This leader will directly manage team members, programs, and initiatives at a global level to include operations in Asia Pacific and Europe.

• Advises the senior management team on all security related issues and activities.
• Supports the development of annual security-centric planning, budgeting, and implementation activities.
• Leads the collaboration effort between Regional Security Teams and other internal function groups in successfully identifying, investigating, and mitigating economic loss and other risks to the Company
• Advances and supports the Security team in providing and tracking ongoing Programs training, interventions, and other security-centric activities.
• Develops and implements solid business and security-centric value measure metrics, trending, and benchmarking
• Manage the regional departmental budget
• As a leader, they will dedicate significant time to develop and retain talent, and to enable her/his senior team members to build and implement (“in the field”) institutional global, corporate security programs
• Provide regular security briefs and emergency updates were appropriate for the regional executive leadership teams
• Facilitate and maintain security operations and emerging security technologies
• Ensure ongoing external networking with peer organizations
• Participates in budget preparation and takes necessary actions to control and reduce costs
• Promotes individual professional growth and development by meeting requirements for mandatory/continuing education and skills competency; supports department-based goals which contribute to the success of the organization; serves as preceptor, mentor, and resource to less experienced staff.

RateHawk is a travel tech company that operates globally as part of the Emerging Travel Group. Emerging Travel Group (or ETG) is a travel tech company, globally known for the brands RateHawk, ZenHotels and RoundTrip, spanning over 220 markets worldwide. We are well recognized and trusted across Europe, UK, Latin America and now are heading towards hitting the top of the North American market.

Our mission is to create, distribute, and operate the most convenient travel products. We constantly innovate and break the rules of the highly complex travel industry to make travel more widely available for individuals, more rewarding for professionals, and simpler for everyone.

We are seeking an experienced leader to grow our sales team, drive effective strategies, and elevate our brand across APAC region!

Job Responsibilities:

• Actively promote our international project;
• Develop, implement and support sales & marketing activities to expand and consolidate presence in assigned territory;
• Lead the local team leaders who oversee Sales & Account Managers.
• Plan, monitor, and analyze key metrics for the day-to-day performance of the team to ensure reaching of targets and KPIs;
• Liaise with HQ, Finance and Marketing departments to ensure operations budgets and proper advertisements meet team goals and attract partners;
• Uphold organization policies and standards, ensuring legislative regulations are followed;
• Contribute to signing up new customers;
• Maintain and develop our relationship with key partners in the assigned territory;
• Product presentations & networking;
• Position the brand within the travel trade;
• Provide market & competitive environment analysis to assist the company reach the North America territory and be part of our growth;
• Provide comprehensive reporting.

Key Qualifications:

• Relevant experience. A minimum of 5 years of leadership experience, including the management of team leaders and Senior Sales professionals, with a specific emphasis on go-to-market strategies and the ability to build initiatives from the ground up.
• Market knowledge. Strong knowledge of the country's market and extensive networking in the B2B travel industry, including travel agencies, tour operators, host agencies, OTAs, consortiums, etc.
• Competence in API integration and technology sales & deals, as well as an understanding of our competitors and main online booking systems.
• Top-notch leadership skills. Successful team management experience, covering the full range from hiring and training to retaining and developing top-tier talent. Demonstrated abilities to drive and achieve exceptional performance.
• Personal skills. You are ambitious, proactive, results-oriented and comfortable with fast-paced business environment
• Analytical skills. You use data to back your decisions, are innovative and adept at cutting-edge technology, as well as you have experience using KPIs to track success.
• International mindset. You are capable of understanding and working across culturally diverse environments, reflecting ETG's global presence.
• Be your own CEO. You are capable of working autonomously with a high level of accountability.
• Think outside-the-box. You enjoy developing and implementing solutions to unique challenges.
• Language proficiency. You are fluent in English (knowledge of additional languages is an advantage).
• Business trips. You are ready to travel as up to 50% of your working hours may involve visiting customers, attending events, or meeting the team. Having your own car is crucial.

We Offer You

• Freedom to work with the innovative product the way you want to.
• Competitive salary with quarterly bonuses.
• Ambitious and supportive team who love what they do, appreciate each other and grow together.
• Flexible schedules and opportunity to work remotely.
• Internal training programs.
• Full coverage of business trip expenses.
• Mental Health day off.
• Discounts on hotels and other services.

• Drive key sales activities in the region
• Manage a portfolio of set accounts 
• Deliver increased market penetration
•  Generate leads & convert into revenue based on financial objectives
• Organize & attend multiple regional and international events
• In Direct contact with L&L Hotels around the world
• Define strategies & action plans with key stakeholers
• Manage budget and expenditures
• Update and report accurately on all required data

Duke Corporate Education is seeking a motivated Project Director to join our team of experienced business and learning experts. As part of our premier global leadership solutions provider, the Project Director will play a key role in developing and driving leadership development solutions for our clients. Duke CE is a blend of business and university, bringing both real-world insight and academic rigor to provide flexible and creative solutions for our clients. As a Project Director, you will be working with challenges to find the right leadership solutions that enable our clients' leaders to adapt and move the organization forward.

While this position primarily supports our Singapore offices, candidates may be based in either London or Singapore.

Responsibilities

• Translate client needs into actionable project plans and drive progress towards deliverables.
• Manage project budget, contract, and timelines to ensure successful project completion.
• Collaborate with internal and external stakeholders to ensure project progress and quality standards are met.
• Lead project team members by providing feedback, guidance, and support to ensure project milestones and goals are met.
• Prepare and deliver status updates and presentations to clients and internal teams.
• Identify, track, and communicate project risks and issues to drive resolution.
• Compile and analyze data to evaluate project performance.

Must Haves

• Minimum 5 years of experience in project management, education management industry preferred.
• Bachelor's degree in business or related field required, Master's degree preferred.
• Strong communication and interpersonal skills.
• Ability to lead, motivate, and influence project team members to drive success.
• Strong analytical and problem-solving skills.
• Demonstrated ability to manage multiple projects simultaneously.
• Experience with project management software and tools.

Duke CE invites all applicants who meet the job requirements to apply. Appointments will be made in line with our business needs.

Duke Corporate Education (Duke CE), a premier global provider of leadership solutions, is seeking a Client Director to join their management consulting team. As part of Duke University, Duke CE brings together experienced business and learning experts with a global network of faculty and experience providers to help clients find the right leadership solutions to overcome their messy challenges and move their organizations forward. The Client Director will play a key role in cultivating and managing relationships with clients, developing strategies to meet their needs, and achieving business growth.

Responsibilities

• Act as a trusted advisor and partner for clients, understanding their challenges and needs, and developing tailored solutions that drive business results.
• Establish and expand strong relationships with clients, serving as their main point of contact and ensuring excellent customer service.
• Lead the development and execution of client strategies that drive growth and exceed revenue targets.
• Collaborate with internal teams to design and deliver innovative and impactful leadership development programs that meet client needs and align with Duke CE's standards of academic rigor.
• Stay up-to-date on industry trends and best practices, sharing insights with clients and internal teams to inform program design and development.
• Facilitate workshops and meetings with senior-level executives to drive understanding and alignment on program goals and outcomes.
• Lead contract negotiations and oversee the onboarding process for new clients.

• Bachelor's degree required, MBA or other advanced degree in a relevant field preferred.
• Minimum of 7 years of experience in management consulting, corporate learning, or a related field.
• Proven track record of building and maintaining strong relationships with senior-level clients, and ability to drive revenue growth.
• Experience in designing and delivering leadership development programs, with a deep understanding of adult learning principles and practices.
• Exceptional strategic thinking and problem-solving skills, with ability to drive complex projects to completion.
• Strong communication and interpersonal skills, with ability to influence and persuade clients and partner with internal teams.
• Ability to travel up to 50% of the time, both domestically and internationally.

Lead marketing consultants to Domino’s international Master Franchisees to influence strong marketing strategies in all markets to grow and protect the brand while providing brand guardrails and principles. Team responsibility is at market/master franchisee level not at store level and therefore must have experience setting strategies, building plans, and ensuring execution while working and influencing at a C-suite level. This individual will report to the VP of International Marketing.

Educating

Leads, educates, and foster long term development of marketing consultants to:

• Educate and consult markets on creating comprehensive marketing strategies based on the “Domino’s way” of doing marketing with a long-term growth in mind.
• Educate markets on the use of the Domino’s Brand Book, focusing strongly on the Global Brand Positioning with the intention to drive brand consistency across the world.
• Educate the master franchisees to make disciplined marketing decisions based on data, facts, and consumer research. Involve A+I (Analytics and Insights) as needed.
• Provide access to tools, frameworks and resources and educate markets on tools such as but not limited to pricing, brand positioning, product development and menu optimization, occasion-based channel strategies, communication and media selection and allocation (digital and non-digital).
• Team members will support markets in the creation of a comprehensive marketing strategy tied to DPI brand principles.

Consulting

Leads the consultation of key DPI accounts with the support of the regional marketing team while:

• Consult markets on key topics such as pricing, brand positioning, menu management, product development, menu optimization, communication and media selection and allocation (digital and non-digital). Involve the international digital team as needed.
• Ensure marketing strategy is connected to business strategy and that investments are prioritized accordingly
• Drive increased effectiveness and consistencies of franchisee marketing programs across the region by consulting on the design and optimization of their campaign, advertising, and media strategy.
• Consult with markets in tracking KPIs for critical metrics based on global benchmarks and suggests ways to reach said KPIs  
• Consult with Master Franchisees on a robust e-commerce plan, including but not limited to optimization of owned e-commerce platforms (OLO, mobile, app), performance media (display, affiliate, paid social, SEM, and others), and image-driving media (owned, display, social, etc.) working closely with the digital team.
• Demonstrate marketing leadership skills with franchisee marketing teams and wider business.
• Lead discussions with the master franchisees to set up the long-term vision of the business to ensure profitable growth.

Building

Provide guidance and feedback as well as work alongside the regional marketing team and the marketing services team to build tools, case studies, principles, and guidelines to better consult markets.

• Solicit and manage collection, analysis and communication of case studies related to calendar management, advertising, and NAF (national advertising fund) spend.
• Regularly assess market performance to ensure key consulting topics are prioritized.
• Ensure that the Domino’s brand is positioned in a clear, consistent, and concise manner in international markets, while allowing for initiative and entrepreneurial freedom tie to the local consumer needs and wants.
• Contribute to strategic global projects by providing thought leadership and consulting

Facilitating

• Facilitate the creation of tools and content for the marketing consultants to strongly execute their objectives on a daily basis.

• Facilitate the discussion of priorities and objectives with Business Directors and RVPs aligning on key priorities and work collaboratively with other COEs.

• Facilitate conversations and discussions not only with the master franchisees’ marketing teams but also the C-suite team.

• Monitor execution of said plan and share best practice from the Domino’s ecosystem, the category and other categories
• Team member will not execute on behalf of the markets and will not manage vendors on their behalf.

Collaboration

• Embrace the DPI engagement model by preparing and leading discussions during internal planning sessions and market-facing business reviews.
• Partner closely with A&I and Digital counterparts to ensure wholistic consulting solutions.
• Share market knowledge and learning with cross-functional counterparts as lead marketing experts and master franchisee thought leaders.
• Ensure that marketing solutions do not create undue stress on other business lines.
• Be the “voice of the consumer” in discussions with other departments as well as master franchisees.

Develops Talent & Teams

• Recruit a strong team capable of meeting business objectives.
• Develop professional and beneficial relationships with peers in other areas of the organization.
• Ensure development of International Marketing team and applicable Team Members to grow talent, upscale capabilities, and improve results in markets
• Creates action plan and provide constructive feedback to develop Team Members through Individual development plans.
• Conduct semi-annual APA with direct reports and ensure down-line APA’s are being conducted to standard.
• Provide appropriate levels of Team Member recognition, engagement, and motivation.
• Responsible for selection and employment decisions related to direct reports.

• Embracing a People First philosophy and innovative recruitment strategy is crucial. You'll develop workforce strategies to tackle today's dynamic challenges.​

• Proficient in pioneering recruitment methods to swiftly fill positions across 2030 rooms, 12 F&B outlets, and a 10KSQM Convention Center. This role entails maximizing recruitment channels. The ideal candidate will thrive, showing a history of success.​

• You’ll play a crucial role in shaping our company culture, ensuring alignment with our Vision, Mission, and Values, and fostering an environment where every employee feels appreciated and empowered.​

• Comply with the Corporate Standards, Hotel and Departmental policies and procedures at all times​

• Responsible for the annual Talent & Culture budget and updating monthly forecast.

• Embodying a People First mentality and an innovative recruitment mindset is essential for success in this role. You'll be at the forefront of shaping our workforce strategy to meet the challenges of today's dynamic environment.​

• Playing a crucial role in promoting company culture, you'll align attitudes with our Vision, Mission, and Values, fostering an environment where every employee feels valued and empowered.​

• Managing labor relations for 1300 hotel employees, you'll ensure compliance and productivity. ​

• Through training initiatives, you'll drive service excellence and meet objectives.​

• Overseeing Talent & Culture initiatives, including the Performance Management and employee career develop​

• Responsible for the annual Talent & Culture budget and updating monthly forecast.​

What you get to do in this role: