There is currently an open position for an IT Helpdesk Analyst.

• The purpose is to handle emails, phone calls and provide remote assistance: IT helpdesk first-level support. To provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.
• Call Center experience is advantageous
• Basic experience with IT troubleshooting
• Problem diagnostics via remote support tool and calls
• Familiar with office productivity tools such as O365
• Familiar with Ticketing System (ServiceNow, Jira)
• Experienced in using Active Directory (Azure, Microsoft)
• Strong communication skills and detailed work
• Proficient Customer Service
• Proficient email and verbal communication
• Qualification: Nitec or equivalent
• Experience: Min 2 years related experience.
• Able to provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.

Job Responsibilities:

We are seeking a Group Finance Platform - Business Analyst to join our Finance Platform project team. The responsibilities include:

· Conducting thorough analysis of business processes, systems, and requirements to identify opportunities for improvement.

· Collaborating with stakeholders to gather and document detailed business requirements, ensuring a clear understanding of project strategies and objectives.

· Creating, grooming, and maintaining Business Requirements/User stories, Data models, Data flow, and Functional Specifications to effectively communicate business requirements to development teams.

· Performing data analysis to extract valuable insights, identify trends, and support informed decision-making.

· Collaborating with technical teams to ensure that solutions align with business requirements and are delivered within established timelines.

· Facilitating workshops and meetings with stakeholders to elicit and validate requirements, and to address concerns and questions.

· Developing and executing test plans to ensure that delivered solutions meet specified requirements and quality standards.

· Assisting in change management activities, including communication, training, and support, to ensure a smooth transition during the implementation of changes.

· Monitoring and assessing the performance of implemented solutions and recommending further optimizations as needed.

· Contributing to continuous improvement initiatives by identifying areas for enhancement and proposing innovative solutions.

Qualifications:

· Bachelor’s degree in Business Administration, Accounting, Information Technology, or related field.

· Proven experience of around 8-12 years as a Business Analyst in a similar role within Finance systems.

· Conversant with Agile practices and methodologies. Exposure to JIRA and Confluence

· Experience with Finance ERP systems and solutions is good to have.

· Good analytical and problem-solving skills with the ability to think critically and strategically.

· Excellent communication and interpersonal skills, with the ability to interact effectively with stakeholders at all levels.

· Experience with data analysis tools and techniques.

· Familiarity with project management methodologies and tools.

· Detail-oriented with good organizational skills.

· Ability to work independently and collaboratively within a team.

Interested candidates may send in their resume and cover letter directly to [email protected] (R1434374), stating the position as the subject title in the email.

Jireli Gem Mejia Cabria | EA License No. 02C3423 | Personnel Registration No. R1434374

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by ManpowerGroup Singapore for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit https://www.manpower.com.sg/privacy-policy

GLOBAL BANKING & MARKETS FICC AND EQUITIES

Our core value is building strong relationships with our institutional clients, which include corporations, financial service providers, and fund managers. We help them buy and sell financial products on exchanges around the world, raise funding, and manage risk. This is a dynamic, entrepreneurial team with a passion for the markets, with individuals who thrive in fast-paced, changing environments and are energized by a bustling trading floor.

The Global Banking & Markets Operating Risk organization is responsible for the oversight of Operational Risk (across Sales, Trading, Banking, Engineering and Operations), Supervision, Conduct, Control Remediation, Technology Risk, Operational Risk, and Operational Resiliency for Global Banking & Markets Division.

The Sales & Trading Controls team addresses immediate risk management priorities in the supervisory risk space for Global Banking & Markets and works on developing new innovations in this field for its stakeholders. The focus of the team is supervisory related risks that arise from business activity, including both traditional business lines and electronic trading business lines.

The team partners closely with Sales & Trading Supervisors, Franchise Managers, Change Management, Controls Engineering, Product and Designers to ensure solutions are designed and implemented for the Global Banking & Markets Division.

Global Banking & Markets: Sales & Trading Controls Specialist

As a Sales & Trading Controls Specialist, you will play a crucial part in managing the supervisory framework for Global Banking & Markets Sales, Trading and Strats supervisors and ensure that they are equipped with the appropriate tools to carry out their supervisory obligations. Additionally, you will be responsible for supporting and driving the governance for Electronic Trading globally, and contributing to the design and development of a cutting-edge supervisory platform for Global Banking & Markets from a product, architecture and data governance perspective.

The Sales & Trading Controls team is looking to hire individuals in both the Controls and Architect space:

As a Sales & Trading Controls Specialist / Electronic Trading Risk Manager you will develop an in-depth knowledge of the Supervision and Electronic Trading control frameworks and generate ideas to advance the control repository. You will participate in the design of new supervisory controls and the re-engineering of existing processes by collaborating with Business Supervisors, engineers, and traders, to help manage risks and ensure that our control framework is effective and fit for purpose.

As a platform Business Architect, you will design and enhance processes to provide our consumers with best-in-class tools and insightful metrics to supervise risk in their business. You will collaborate with the Product, Design, and Controls Engineering teams to develop, implement and deliver complex and strategic cross divisional initiatives. You will have a genuine interest in data and working with stakeholders on projects to develop strategies and solutions, related to data. Experience working with the business to develop functional requirements and translating those into technical requirements is a must.

Your Impact:

• Oversee, design and continually drive projects optimizing tools supporting the supervision framework for the Goldman Sachs FICC and Equities businesses
• Support and drive governance for Electronic Trading globally, and facilitate new business initiatives for committee approval
• Inventing and designing automated processes to maintain and improve adherence to controls standards
• Develop key metrics to measure effectiveness of the Supervisory and automated trading control frameworks
• Designing and enhancing processes to provide consumers with best-in-class tools and insightful metrics to supervise risk for their business
• Work with data consumers and producers to negotiate ownership of data
• Execute the data governance framework, policies, standards, and guidelines
• Partner with users and provide feedback on the strategic tooling to Controls Engineering for business use cases
• Liaise with other divisions, such Compliance, Legal, Risk and Internal Audit as well as support regulatory interactions

SKILLS & EXPERIENCE WE’RE LOOKING FOR

• Understanding of risks and controls across Trading and Sales businesses
• Understanding of revenue generative functions
• Working knowledge of software driven risks
• Sufficient knowledge and the ability to run queries and create detailed data analysis
• Experience managing projects, and building and maintaining stakeholder relationships
• Experience of operational risk and a familiarity with operational risk frameworks a plus
• Demonstrate effective analytical, critical thinking, be detail-oriented and have excellent organizational skills
• Experience in process redesign and executing strategic concepts from inception to implementation
• Ability to prioritize and meet simultaneous competing demands and a passion for a drive to deliver
• Interest in developments in the global financial regulatory environment, specific knowledge of automated trading related regulation and front office supervision frameworks a plus

Durapower, a pioneer in the sale, design, and system integration of cutting-edge lithium-ion batteries, is seeking a Financial Planning & Analysis (FP&A) Analyst This critical role is centred on enhancing Durapower's strategic growth initiatives within the realm of advanced energy solutions. As a pivotal contributor to our strategic evolution, you'll decipher market intricacies, steering our product and service offerings toward sustained success.

Job Title: Financial Planning & Analysis (FP&A) Analyst

Job Responsibilities:

· Develop and maintain financial models and forecasts specifically tailored to the battery technology industry.

· Analyse financial performance and market trends within the energy storage sector to support strategic decision-making at Durapower.

· Prepare comprehensive financial reports, focusing on key performance indicators relevant to the battery technology market.

· Collaborate closely with R&D, sales, and marketing teams to develop budgets and forecasts for product development and market expansion.

· Conduct detailed variance analysis to evaluate actual performance against industry-specific budgets and forecasts.

· Support in assessing the financial feasibility of new product innovations and market expansion strategies within the energy storage sector.

· Present insightful financial analyses to senior management to facilitate data-driven decisions in line with Durapower's market objectives.

Requirements:

· Bachelor’s degree in finance, Economics, or a related field

· Proven track record in financial analysis and planning within the energy storage or renewable energy industry.

· Proficiency in financial modelling tools and data analysis relevant to the battery technology sector.

· Analytical mindset with a focus on market dynamics and financial implications specific to energy storage solutions.

· Strong communication and collaboration skills to work effectively across diverse teams within Durapower.

Responsibilities

• Design Performance Test Scripts for enterprise applications based on Requirements.

• Participate in Performance bottleneck analysis and fixes.

• Perform Performance Engineering (for Senior Perf Testers) & Performance Improvement activities.

• Communicate progress and issues through regular Status Reports

• Collaborate with Business/ Application teams to improve system performance

Skills/Requirement

Requirements:

• Minimum 3-10 Years of Relevant Experience in IT Performance Testing.

• Expertise in Test Planning, Test Estimation, Test Strategy, Workload Design, Test Cases Design, Test Environment Setup, Test Data Setup, Defect Management & Configuration Management.

• Expertise in Performance Testing tools: JMeter

• Execute Benchmark, load, stress, endurance, and other non-functional tests.

• Monitor application logs to determine system behaviour.

• Address all technical issues; facilitate the resolution and necessarily follow up with Development and other cross-functional departments.

• Analyse the CPU Utilization, Memory usage, Network usage, Garbage Collection and DB Parameters and DB Reports to verify the performance of the applications.

• Generate performance graphs, session reports and other related documentation required for validation and analysis.

• Publish results and receive appropriate sign off. Prepare detail status reports, and monitoring of all defects and issues.

• Identifying memory leakage, connection issues & Bottleneck problem in the application.

• Strong problem-solving skills and very good time management skills

Interested applicants may submit your detailed resume to [email protected] in MS Word format.

Job Objectives

Services Business Development & Analyst mission in the Business Development team (ASAM) is to support Airbus Customer Services business lines by:

• Expanding Airbus Commercial Services (ACS) revenue and profit streams for its products and services through providing global business critical insights using analytics and local/global trends to help drive strategic partnerships and new initiatives forward within Asia Pacific.
• Leveraging worldwide market awareness and perform market studies to support ACS
• Maximize business synergies in ACS through close coordination with other Airbus divisions.
• Support and lead the business development activities in the APAC region

Job Responsibilities

Performing Analyst

• Provide global and regional critical business insights including innovations to support S strategies.
• Lead, structure, conduct and provide deep analysis of specific topics (market dynamics) in coordination with all relevant Airbus customer facing stakeholders (e.g Flight Operations Support Directors, Global Account Managers, etc.) in order to support S and business lines in making appropriate recommendations to S leadership.
• Actively monitor, assess and recommend suitable strategic business initiatives, partnership opportunities and tailored business model/business case under the guidance of the business development team to the S leadership in line with global strategy.
• Support with relevant data points required for management presentations such as business case, strategic white paper, M&A Gate 1, etc, in coordination with relevant stakeholders
• Provide timely business trends and intelligence to relevant stakeholders based on customer and business network

Performing Project Management Activities

• Planning, overseeing and leading projects from ideation through to completion.
• Developing detailed market studies & project plans, ensuring resource availability & allocation and delivering every project on time within budget and scope.
• Report and escalate to management as needed.
• Establish, maintain & manage relationships with customers and internal stakeholders.

Performing Business Development Activities

Identify strategic business development initiatives aiming at the expansion of Airbus Commercial Services revenue & profit streams (product and services) worldwide. This includes identification, assessment and implementation (when relevant) of partnerships opportunities, acquisitions, new affiliates creations and other types of investments by:

• Evaluating the customer/partner service needs and/or cooperation strategic rationale.
• Shaping the business model, transaction structure, and governance, with the support of, Finance, Procurement, Legal, Tax and Merger & Acquisition (M&A) team, as applicable.
• Be a key member of the investment decision-making process D. Support in business negotiations and coordination of the overall project until complete implementation

Job Requirements

• A bachelor’s degree in related fields or an MBA
• Relevant experience of 3-5 years in aviation preferred
• Excellent presentation skills
• Good relationship skills & teamwork mind-set
• Strong sense of rigor
• Project Management Skills
• Ability to convince and to take initiatives
• Ability to simplify complex information and build a sound narration
• Problem solving attitude
• Ability to work under pressure
• Adaptability to different cultural environments, proven diplomacy skills

• Corporate & Management Reporting

1. To assist in preparation and handle the reporting requirements at regional level for Corporate Controlling Work with Region, BU Controllers and Affiliates’ FICO team as well as respective functional/business teams to meet reporting requirements

• Business Controlling

1. To assist and handle relevant Business Controlling reporting for the region, including but not limited to profitability by markets, sales reporting, margin variance analysis and sales pipeline assessments etc
2. Perform ad-hoc business and/or sensitivity analysis as and when required
3. Work with Region, BU Controllers and Affiliates’ FICO team as well as respective functional/business teams to meet the deliverables

• Budgeting & Forecasting Process

1. To assist and support financial mid-term planning, annual budgeting and regular forecasting processes, consolidation, and reporting requirements
2. Perform consolidation, analysis, review and understand the variances as required, and highlight anomalies timely for rectification actions

• Ad-hoc projects:

1. Provide financial analysis and controlling support for Projects / initiatives as a supporting member as and when required

Requirements:

• A recognized Degree in Accountancy / Certified Public Accountant / Chartered Accountant, or equivalent professional qualification

Relevant experience

• Minimum 4 to 5 years FP&A experience and proven track record in a progressive MNC. Asia Pacific and regional HQ experience may be advantageous
• ERP knowledge and experiences required, SAP exposure preferred
• Proficient in Microsoft Office Application, particularly MS Excel

Jessie Hoe Huey Miin

CEI R1103861

EA: 99C4599

Roles & Responsibilities

Your day-to-day will involve:

Research

• Bring together rubber and commodities data from across the different regions into coherent global narratives.
• Understanding of current global trade policies and supply, demand trade flows and their role in commodity markets.
• Works closely with other individuals and teams to ensure accuracy and timeliness of information and publications to clients.
• Prepares written correspondence and presentation of analysis.

Data & Analytics

• Ability to work with numbers and spreadsheets and produce analytical editorial copy, grasping complex issues.
• Conducts research including identifying new data sources and statistical analysis of results
• Work with various types data sets and solve problems by applying advanced analytical methods or develop machine learning models as needed
• Develop data analysis/machine learning solutions to support actionable insights and deliver data-driven machine learning solutions to support automated decision making

Some things we consider critical for this role:

• Familiarity with Excel, Python/Matlab, Web scraping
• Resourceful, persistent and able to thrive in a fast-paced, entrepreneurial environment

Nice to Haves:

• SQL/Database management experience
• Understanding of current global trade policies and supply, demand trade flows and their role in commodity markets
• Ability to work with numbers and spreadsheets and produce analytical editorial copy, grasping complex issues

Who are we looking for?
We are looking for an Analyst to join the NEXT Change Management Team. This role presents the perfect opportunity for you to join the high-tech sector with no technical background, and expose yourself to diverse challenges in multiple clients, industries and technologies.

The Analyst is equally skilled in situation analysis, problem solving, communications and design. You might be a good fit if you can:

• Parachute into new industries and analyse challenges from multiple perspectives
• Ask good questions and connect the dots quickly
• Convert tech-speak into simple language via clear and creative communications
• Create attractive communications materials (EDM, PowerPoint slides, etc.)
• Be equally skilled at engaging both senior leaders and ground staff in a variety of settings

PowerPoint should hold no secrets for you, and you can create impressive presentations with it. Bonus points if you have experience in video or graphic design software.

Responsibilities
Primary:

• Identify, engage and manage stakeholders impacted by a change initiative: Identify key stakeholder groups impacted, understand their key concerns, engage them and manage expectations to facilitate adoption
• Assess impacts: Understand current pain points and validate how these are solved through system, process or organisational changes
• Propose change solutions: Ideate and plan the necessary change interventions within a comprehensive end-to-end change management and engagement plan to guide users through the change journey, from understanding and buy-in to adoption
• Create communications collaterals: Design and develop attractive and convincing collaterals from EDMs, briefing decks to social media posts
• Execute and monitor changes: Implement the change management interventions, monitor the effects and take corrective actions

Secondary:

• Participate in pre-sales activities: Qualify opportunities, prepare proposals & cost estimates and present to clients
• Support NCS change initiatives: Lead organisational and cultural change initiatives internally impacting our 10,000 colleagues
• Innovate: Improve on existing methodologies and tools, provide creative new ideas, challenge existing norms and share new insights and valuable experiences with the rest of the team

Requriement:

• You should preferably have a Bachelors degree in Business related disciplines, Law, Communications, Psychology or Computing. Other disciplines may be considered if you are good with language and am able to write clearly and present with confidence. If you are a Diploma holder, you should have at least 3 years of relevant working experience.
• Bonus points if you are good with design and have experience creating attractive looking communications materials (e.g., presentation decks, social media posts, reels, e-posters, etc.) as part of your internship, hobby or personal commitments. We would love to see your portfolio!

Job Description

• Industry/ Organization Type: Manufacturing/ Supply Chain
• Position Title: Customer Service Executive
• Working Location: Tampines (Transport Provided)
• Working Hours: 5 days (Mon - Fri, 8 am – 5 pm)
• Salary Package: Basic Salary
• Duration: 6-Months Contract

Key Responsibilities

• Process and fulfil orders promptly and accurately, from receiving to delivery.
• Respond and follow up to customer inquiries, feedback, and orders.
• Handle customer complaints and feedback by investigating, resolving, and escalating issues to Seniors and the Regulatory & QSHE team quickly and independently.
• Manage documents like certificates of analysis/compliance and inspection statuses.
• Create, collect and manage sales data, customer contact information and reports.
• Keep a well-organized filing system for easy access to work documents.
• Suggest ways to improve management systems to your supervisor.
• Other necessary tasks as assigned.

APPLY NOW!!

• Excellent communication skills.
• Competent with MS Office and computer skills.
• At least 1 year of Customer Service experience.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #66066 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

About Ampol Trading & Shipping

Our purpose at Ampol is to power better journeys today and tomorrow. Our Trading and Shipping team is key to achieving this, not only supplying our customer’s needs today, but evolving as the energy transition takes place to supply our customers well into the future.

We take pride in our people and value innovation, sustainability, and customer satisfaction. If you’re a professional committed to excellence, Ampol is looking for you.

About the role

A combination of project delivery and BAU management, this role supports projects and maintains the governance frameworks and reporting for the region to support International and Trading & Shipping businesses growth strategy.

The role is expected to support governance, risks and controls as well as have coordination responsibility to champion process improvements, enhance data integrity and accuracy for reporting and training across the region.

The project support and analysis responsibility works across a broad range of cross functional opportunities at Ampol, primarily in Trading and Shipping. The project initiatives are focussed around building new business capabilities and enhancing processes. Initiatives are led through the Transformation and Governance team includes managing multiple project workstreams, resources, prioritisation of initiatives and stakeholder engagement across various business units.

Key responsibilities

Support projects for International & Trading & Shipping

• Support Project Specialist in managing initiatives through the project life cycle and translate strategy into project implementation. This includes planning and coordinating required resources, management of change execution and business case development to progress projects through each phase. Initiatives will require input from a broad range of teams within Ampol. Engagement with these teams including the ability to influence, will play an important part in the success of this role.

Support idea generation in Trading and Shipping

• Support Project Specialists in idea generation workshops in the Trading and Shipping team in order to assist the department in maximising the value generated by the business. This includes considering the team capabilities required to support the business growth plan, addressing capability gaps and identifying enablers to business growth success.

Implement the use of Ampol Management of Change tools in Trading and Shipping

• Support Project Specialists through the management of change processes during initiative implementation. This includes the use of tools and frameworks to assist in generating value, improving safety awareness and efficiencies in Trading and Shipping.

Support Continuous Improvement in the Trading and Shipping team

• Support implementation of changes through process reviews, measure and validate required outcomes
• Responsible for compiling & coordination of process training with relevant stakeholder groups

Support the development and use of project management frameworks in Trading and Shipping

• Assist the Trading and Shipping department in project management of team specific initiatives including use of processes developed for the group. This includes managing and maintaining the project framework to ensure it is fit for purpose.

Support governance, risk & control initiatives, and monthly reporting

• Support the Governance Specialist in managing the risk & control lifecycle and reporting including ownership and maintenance of the Trading & Shipping risk register.
• Support compiling & coordination of training with relevant stakeholder groups.
• Manage and update related project tracking artifacts & governance.

Qualifications & experience

• Tertiary qualification in Engineering, Finance or Business or related discipline or relevant operational experience.
• Business Process Management / Six Sigma / Data qualifications
• Project 5+ years of program/project management, management consulting or leading business change
• 2+ year’s downstream oil industry and/or petroleum trading companies in areas such as Supply planning, Supply operations, line finance roles, corporate planning and strategy, and distribution and sales leadership positions.
• Application of agile project methodology
• Proven track record in managing procedures, controls and training with ability to develop insights on risk and control matters for Risk and Control owners
• Familiar with data management and visualisation

Skills knowledge

• Ability to manage ambiguity and complexity including management of change and relevant documentation.
• Ability to engage with and influence internal and external stakeholders to achieve successful project implementation outcomes.
• Experience in workstream or small project delivery coupled with excellent communication, written and problem-solving skills
• Excellent ability to understand, analyse and communicate governance, risk & control processes, requirements and solutions

Possess good understanding of the following:

• Governance frameworks such a three lines of defense, controls and metrics, operational excellence management systems
• Strong stakeholder engagement and management [internal and external]
• Working with technology to define automation and visualisation activities

Want to take your career to the next level? Apply today.

Singapore - Ampol Jobs

Overview

The Business System Analyst is responsible to gather, analyse and formalise user’s business requirements and processes, evaluate on feasibility of implementation and manage scope of project.

As a Business Systems Analyst/Consultant, the broad area of your job responsibilities should cover the following:

• Gather, analyse and formalise user’s business requirements and processes, evaluate on feasibility of implementation and manage scope of project.
• Prepare project documentation such as Requirement Specifications/Use Case Specifications etc Adhere to project scope, update requirement traceability matrix, inform and record out-of-scope issues.
• Develop technical design specification and translate technical design into process/program specification. Involve in the design review session.
• Make changes to configurable items, which include hardware, software, documentation, etc.
• Participate in Coding and Code Review.
• Assist in the integration testing, system testing, User Acceptance Test & implementation activities.
• Prepare user manual and operations manual, and plan & facilitate training of users and operators.
• Provide post implementation support (including production support and service requests).
• Escalate and discuss critical issues such as scope creep with the relevant managers.
• Conduct requirement gathering sessions. Conduct gap analysis of current business process to identify improvement opportunities.

The ideal candidate should have/be:

• Preferably 2-8 years IT working experience
• Possess relevant system development / maintenance experience using .Net/Java-related technologies
• Good understanding of Software Development Life Cycle (SDLC) processes
• Ability to produce specifications for documentations and implementations
• Experience in IT business analysis techniques
• Self-motivated with a positive “can-do” attitude, creative with excellent presentation, communication, negotiation and interpersonal skills including strong persuasive techniques.
• Ability to lead, develop and maintain respectful and trusting relationship
• Proficient in written and spoken English
• Degree in Computer Science / Computer Engineering / Information Technology related field, or IT equivalent
• Able to travel as required

Critical Work Functions and Key Tasks

Identify business needs

Liaise with stakeholders to identify business needs

Conduct in-depth analysis of the business requirements specifications and feasibility studies on possible solutions

Support the development of business cases defining potential benefits, solutions to increase efficiencies of business processes and associated risks

Analyse business processes

Support the review of existing business processes to identify opportunities

Develop alternative solutions to streamline processes

Evaluate the viability and feasibility of possible improvements to processes

Support the development of recommendations to increase efficiency of processes

Develop reports and strategic analysis of business processes

Translate business requirements into technical specification

Determine optimal means of meeting needs and requirements

Translate business requirements and user needs into functional specifications• Collaborate with developers to ensure requirements are incorporated into system design

Function as the liaison between users and technical staff throughout the solution implementation cycle

Work with relevant stakeholders on user acceptance testing• Verify that business requirements are incorporated into the design

Manage risks associated with solution integration

Faciliatate change management

Support the development of change management plans

Develop technical documentation and training materials

Conduct user training to facilitate adoption of new systems

Act as a point of contact for users regarding complex queries

Manage projects

Schedule activities to drive deliverables toward meeting the overall project plan

Work with users, technical staff and management to determine and resolve issues associated with project implementation

Review work at critical milestones with team leader or sponsor to maintain their commitment and support

Requirements / Qualifications:

• Bachelor Degree in Computer Science, Information Systems or related discipline.

• At least 5-6 years experience in relevant working experience as an IT Project Manager.

• Possess strong analytical skills and keen ability to manage difficult situations.

• Strong interpersonal skills with the ability to work with different groups of stakeholders.

• Excellent written, verbal communication and presentation skills.

• Highly driven and proactive mindset.

• Team player and self-starter able to work independently with minimal supervision.

• Basic infrastructure knowledge (servers, network and end-user computing devices).

• Experience in the healthcare industry is an added advantage.

You will play a pivotal role in providing insightful financial analysis to support decision-making processes within the organization. You will be responsible for analysing financial data, preparing reports, forecasting future trends, and providing recommendations to improve financial performance.

Financial Analysis:

• Conduct thorough analysis of financial data, including but not limited to income statements, balance sheets, and cash flow statements.
• Identify trends, variances, and opportunities for improvement.
• Develop financial models and forecasts to support strategic decision-making.
• Collaborate with department heads to analysis key data points for improvement & opportunities.
• Assist in the preparation of annual budgets and periodic forecasts.

Reporting:

• Prepare and distribute financial reports for internal stakeholders, management, and external parties as required.
• Ensure accuracy and integrity of financial data in all reports.
• Provide insightful commentary on financial results and trends.

Financial Transactions:

• Process accounts payable and accounts receivable transactions accurately and in a timely manner.
• Verify and reconcile invoices, statements, and payments with vendors and customers.
• Maintain records of financial transactions and update the general ledger.
• Manage bank reconciliations and monitor cash flow.
• Undertake additional tasks or ad-hoc reporting and analysis as required by Management.

Requirements

• Strong understanding of accounting principles and practices, and accounting standards
• Proficiency in Microsoft Excel, & Microsoft Office tools

This job description emphasizes not only the core responsibilities of the role but also the commitment to nurturing talent and grooming potential candidates for managerial positions within the finance department.

Responsibilities:

• Working closely with sales & marketing on product pricing strategies
• Implement and oversee on product pricing and discounts
• Conduct product and pricing analysis to ensure pricing competitiveness
• Verifying the validity of price and condition inquiries and guaranteeing adherence to all applicable price-related regulations
• Developing SAP Cloud Analytical analytics tools and customized reports
• Stay updated on market trend and competitors’ pricing models
• Ad hoc duties as assigned

Requirements:

• Bachelor of Business Administration or Economics or equivalent
• At least 5 – 8 years of pricing analysis experience
• Experience in using SAP system will be ideal

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected].

EA License No.: 13C6305

Registration No.: R1654399

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

We are looking for an IT Applications – Business Analystto join the team.

Are you ready to make a meaningful impact in the community care sector? Join us as an IT Business Analyst for the IT Systems Department at the leading Eldercare organisation in Singapore. In this dynamic role, you will spearhead efforts to ensure seamless operation and optimization of our critical applications.

Responsibilities:

• Manage the lifecyle of systems.

• Conduct user research and design solution.

• Gather and document requirements.

• Coordinate projects and manage stakeholders.

• Ensure security and compliance for implemented applications.

• Facilitate continual improvement and review processes.

• Manage change and assess risks.

• Oversee vendor relationships.

Requirements:

• Previous experience in post-life systems lifecycle and IT project lifecycle. Understanding of systems approach and a strong grasp of how digitalization impacts processes.

• Academic education, preferably in IT, Digital Healthcare, Business Process Management, or Project Management.

• Passion and keen interest in the aged care sector. Enjoys digitalization and harbors a fervent aspiration for digital transformation.

• Excellent writing skills for preparing tender and project documentation with precision and clarity.

• Experience in adopting new technologies for business, with a demonstrated ability to quickly grasp and adapt to new concepts and tools.

• Confident communication skills for effectively conveying ideas and exploring the latest technologies with colleagues and stakeholders.

• Attention to detail, with the ability to be resourceful and independent. Takes ownership of tasks and manages time effectively to meet deadlines.

About the Client

Our client is a leading IT Company

Responsibilities

Highly experienced Senior Business Functional Analyst specializing in Insurance Actuarial Business Analysis with extensive experience spanning at least 7-10 years.

Candidate should possess profound expertise in pricing and actuarial functionalities within the insurance domain.

This role requires a deep understanding of actuarial principles, insurance products, and business processes to effectively bridge the gap between business requirements and technical solutions

Responsibilities:

Actuarial Expertise: Leverage comprehensive knowledge of actuarial principles, methodologies, and techniques to support pricing, reserving, and financial forecasting activities.

Business Analysis: Collaborate with stakeholders including actuaries, underwriters, product managers, and IT teams to elicit, analyze, and document business requirements.

Requirements Management: Manage and prioritize business requirements, ensuring alignment with organizational objectives and regulatory compliance.

Functional Design: Develop detailed functional specifications and user stories, translating business requirements into clear and concise deliverables for development teams.

Skills/Requirement

Bachelor's degree in Actuarial Science, Statistics, Finance, or related field.

Professional actuarial designation (e.g., ASA, FSA, ACAS) strongly preferred.

At least 7-10 years of strong on-ground experience in a business analysis role within the insurance industry, with a focus on actuarial functions and pricing.

In-depth understanding of insurance products, including life, health, general insurance and reinsurance.

Proficiency in actuarial software (e.g., Prophet, AXIS, MG-ALFA) and data analysis tools (e.g., SQL, R, Python).

Strong analytical and problem-solving skills, with the ability to manipulate and interpret complex data sets.

Excellent communication skills, with the ability to effectively convey technical concepts to non-technical stakeholders.

Proven track record of successful project delivery, including requirements gathering, solution design, and implementation.

Ability to work independently and collaboratively in a fast-paced, dynamic environment, managing multiple priorities and deadlines effectively.

Commitment to continuous learning and professional development, with a passion for driving innovation and process improvement in the insurance industry.

plate

Interested candidates, who wish to apply for the above position, please send in your resume to [email protected]

We regret to inform that only shortlisted candidates will be contacted.

PERSOLKELLY Singapore Pte Ltd EA License No. 01C4394 EA Reg No: R23118975 (ABDUL RAHMAN ANSARI RAJA)

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Job Summary:

· Salary: Up to $2500

· Working Days and Hours: 5 days - Monday to Friday, 8.00am - 5.15pm

· Location of work: Tuas Avenue

Job Responsibilities:

• Work closely with supervisor/manager to ensure production planning run smoothly and give support to the team.

• Coordinator between Admin and QA for any production issue.

• Ensure production output data are accurate and perform monitoring check.

• To be responsible of production data collection and data entry.

• Data key in for raw material withdrawal record, finished goods production.

• Ensure all the inspection record by production operators are accurately and comply with requirement

• Establish and enforce company policies and safety procedures for staffs.

• Other related duties as assigned by the production / operation manager and managing director.

• Location: Tuas with Company transport provided.

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Please submit your updated resume in MS Words format by using the APPLY NOW BUTTON

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

Eugene Eiap Yeow Hong

Registration Number: R23112438

EA License No: 06C2859 (MCI Career Services Pte Ltd)

Overview

AvePoint is seeking a Business Analyst with enterprise software solutions experience to join us in our Client Services division.

What will you be doing?

The Business Analyst analyzes business processes and applicable automated systems and develops As-Is and To-Be descriptions. This individual leads requirements gathering and analysis activities, prepares and delivers written and oral communications participate in testing activities and helps design methods and procedures for internal and external projects.

Your responsibilities will include:

• Elicit requirements for software development.
• The document, analysis, and evaluation requirements were gathered. Work out deliverables such as Functional requirements (Business Requirements Document), Use Cases, GUI, Screen, and Interface designs.
• Translate technical information into the business language to ensure understanding of the requirements by both technical and non-technical audiences.
• Proactively communicate and collaborate with external and internal stakeholders to analyze information needs and functional requirements.
• Collaborate with developers and subject matter experts to establish the technical vision and analyze tradeoffs between usability and performance needs.
• Support the project manager and other team members in planning deliverables, scope, schedule, and other aspects of the project.

OK, I’m interested… is this the job for me?

We look for people who value agility, passion, and teamwork; those who can bring fresh ideas to the table and want the opportunity to learn, grow, and expand their careers. Bring your aptitude and build upon what you do best for our customers, partners, team, and you.

Other qualities you will need to be a fit for this role include:

• Background/experiences in relevant fields (Computer Science, Engineering, etc. preferred).
• Professional experience with analyzing and documenting complex business processes, software development requirements, and taxonomies.
• Professional experience with requirements gathering and analysis.
• Experience producing and analyzing As-Is and To-Be documentation.
• Strong analytical and project management skills, including a thorough understanding of how to interpret customer business needs and translate them into the application and operational requirements.
• Excellent communication skills and the ability to interact professionally with a diverse group, of executives, managers, and subject matter experts.
• Familiarity with MS Office Suite (Word, Excel, PowerPoint).
• Ability to successfully engage in multiple initiatives simultaneously.
• Understanding of Microsoft SharePoint/Dynamics CRM architecture, components, and configuration preferred.
• Understanding of Internet, Intranet, Extranet, and client/server architectures preferred.
• Experience supervising junior associates preferred.

About AvePoint

Check out our careers blog for content on our people, culture, and workplace!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

About the role: We are seeking a skilled and experienced Epic Systems Interface Analyst to join our Global Transformation Company. As an Interface Analyst, you will play a crucial role in managing and optimizing the data exchange between Epic Systems and various other healthcare systems. You will work closely with our client’s internal teams and external partners to ensure seamless integration and efficient functionality of the interfaces. This is an exciting opportunity for a detail-oriented professional with a strong understanding of Epic Systems and healthcare data management.

Responsibilities:

• Collaborate with internal teams to gather requirements for new interface development.
• Design and implement interfaces between Epic Systems and external systems, ensuring data integrity and accuracy.
• Analyse and troubleshoot interface issues, providing timely resolution and maintaining system performance.
• Monitor and manage interface queues, ensuring timely delivery and receipt of data.
• Create and maintain interface documentation, including specifications, configuration details, and testing plans.
• Collaborate with vendors and external partners to establish and maintain interface connectivity.
• Provide technical expertise and guidance to end-users, addressing interface-related queries and issues.

Qualifications & Experience:

• Bachelor's degree in Computer Science, Health Informatics, or a related field.
• Minimum of 5 years of experience working with Epic Systems interfaces.
• Proficiency in interface engine tools such as Cloverleaf, Corepoint, or Mirth.
• Strong understanding of HL7 standards and healthcare data formats.
• Experience with interface development and configuration in a healthcare setting.
• Familiarity with interface protocols and routing mechanisms (e.g., TCP/IP, FTP, VPN).
• Excellent analytical and problem-solving skills.
• Strong communication and collaboration skills, with the ability to work effectively in cross-functional teams.

Skills:

• Outstanding interpersonal and communication skills.
• Strong planning, organization, and time management skills.
• Proficiency in Clinical Information Systems design, build, and implementation.
• Demonstrable success in stakeholder interactions, delivering aligned solutions.
• Familiarity with clinical environments and terminology.
• Strong values of integrity, commitment, and self-improvement.
• A methodical, thorough yet flexible approach.
• Process-driven mindset.

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail and supply chain.

We are currently looking to hire a SAP Finance Analyst (FICO). This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.

JOB TYPE

1-year renewable contract

ROLES AND RESPONSIBILITIES

• Assist in defining requirements and designing applications to meet business
• Provide end user support in the SAP Finance modules (FI/CO: General Ledger, Account Payable, Account Receivable, Internal Order, Project System, Asset Account, Funds Management).
• Basic knowledge in SAP Sales and Distribution and Procurement modules.
• Liaise with users and Business Process reps to discuss about new requirements and address day-to-day Production issues.
• Support month end and year end closing activities.
• Provide training to end users.
• Process and application requirements.

WHAT’S ON OFFER

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.

To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to [email protected] .Your interest will be treated with strict confidentiality.

CONSULTANT DETAILS

Consultant Name: Keerthana Ramakrishnan

Avensys Consulting Pte Ltd

EA License 12C5759

Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys' privacy policy.

about the company
Our client is a leading telecommunications and technology company, offering a full range of communications services and competing in all telecommunications markets. They build technology and content solutions that are simple and easy to use, including one of the largest and fastest mobile networks. They have an international presence spanning over 20 countries.

about the role

The Business analyst is responsible for collaborating with cross-functional teams to ensure alignment between business goals and technical solutions. You are expected to facilitate communication between business stakeholders and technical teams to ensure a clear understanding and successful implementation of requirements.

skills and experience

• 6 years of hands-on experience as a Technical Business Analyst.
• Must possess a deep understanding of telecom protocols, standards, and technologies.
• Ability to analyze business needs and objectives by collaborating with stakeholders.
• you are expected to possess an understanding of multiple system interactions within the B2B stack.
• Translate business requirements into detailed technical specifications.
• Assist in the testing and validating of software solutions to ensure they meet industry-specific standards and regulations.
• Work closely with cross-functional teams to ensure alignment between business goals and technical solutions.
• Evaluate feasibility and assess the impact of proposed technical solutions.
• Identify and communicate risks, issues, and dependencies related to technical projects.
• Develop and maintain documentation including user stories, use cases, and process flows.
• Hands-on experience in using Jira / Confluence.
• Stay current with the industry trends, regulations, and best practices in business analysis and technology.

To apply online please use the 'apply' function, alternatively, you may contact Puja Narang

Randstad EA License No: 94C3609

EA Personnel Registration No: R1434239

Key Responsibilities & Requirements:

• Collect the necessary information from the clients' Japan Head Quarter in terms of ISO20022 related directions and possible solutions
• Putting together this information and produce the Presentation Deck
• Delivering the Presentation to Asia Pacific oversea offices, handling the Q&A, finding the reasonable and realistic solutions
• Tracking the progress of each overseas offices activity and give sufficient support in a timely manner. From time to time, business trip to these offices might be required
• Highly required to catch up with the IT System structure and specifications of this Commercial Banking Corporation so that fill in the gap and seek the realistic solutions
• Prepare end user documentation (training manual, user manual, business process flows) on the operation or maintenance of technical systems
• Assists with the documentation of technical design, specification, and technical solution
• Gather user feedback to update and improve documentation content
• Maintains document repositories used by project teams and assists with project documentation as needed

Essential Requirements (Skills Requirements)

• Must have 10+ years of experience as an IT Business Analyst
• Minimum 5 years’ experience on Banking Payment Business Analyst, such as e-Banking System, Payment System, etc.
• Much understanding of SWIFT Message types and structure, such as MT101, MT103, MT940, etc. As well as MX format such as pain001, pacs008, camt053, etc.
• Knowing best practice of ISO20022 regulation change treatment. Upon this knowledge, finding the reasonable solution for banking corporation.
• Past track record in business analysis, application solutioning and design
• Analytical, conceptualisation and problem-solving skills
• Ability to model business requirements in business process modelling tool
• Ability to perform qualitative, quantitative, and root-cause analysis
• Pro-active, resourceful, and self-motivated to innovate and take smart risks to achieve business goals and customer satisfaction
• Ability to facilitate discussions/workshops to elicit, manage and prioritise key business needs
• Ability to take a broad, strategic perspective as well as drill deep to understand business needs and challenges
• Knowledge in one of the following areas will be added advantage, Agile Methodology, Business Process Reengineering, Customer Relationship Management, Data Analytics, ERP, Digital and Mobile Technologies, Knowledge Management

People Profilers Pte Ltd

DID: 6950 9738

http://www.peopleprofilers.com

Lim Yi Tian, Candy

EA License No. 02C4944

Registration No. R1109829

There is currently an open position for an IT Helpdesk Analyst.

• The purpose is to handle emails, phone calls and provide remote assistance: IT helpdesk first-level support. To provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.
• Call Center experience is advantageous
• Basic experience with IT troubleshooting
• Problem diagnostics via remote support tool and calls
• Familiar with office productivity tools such as O365
• Familiar with Ticketing System (ServiceNow, Jira)
• Experienced in using Active Directory (Azure, Microsoft)
• Strong communication skills and detailed work
• Proficient Customer Service
• Proficient email and verbal communication
• Qualification: Nitec or equivalent
• Experience: Min 2 years related experience.
• Able to provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.

Our client, a reputable hospital is looking for a commited Supplies Assistant to manage and coordinate the logistics and supply chain of medical supplies.

Location : Central Hospital setting

Working hours: Mon to Fri, 8am – 4pm

Rate: $12 per hour

Roles and Responsibilities:

- Work together as a procurement team.

- Manage medical supplies including stock taking, packing, labelling and dispatch

- Physically fit to handle bulky medical supplies.

- Be Meticulous, Detailed and Hardworking.

- Able to commit on 5 days a week (Mon-Fri) for 3 months and more.

Please submit your resume with a recent photograph and email to [email protected] or WhatsApp 97669931

Dawn Seah
Recruit Inc PTE LTD
EA License 14C7334
R1548772