• Ensure that all agreed operational standards are maintained within the Spa and that any defects are addressed quickly and efficiently.
• Take full management responsibility within the Spa acting as Duty Manager and Spa Representative as required.
• Responsible for Opening/Closing Procedures when on duty.
• Set an example at all times in standards of professionalism, attitude and appearance as required from the staff.
• To ensure that all treatments carried out in the spa are in line with agreed procedures.
• Initially deal with all guest enquiries, feedback, complaints and issues and to ensure that necessary follow up/action to carried out.
•Provide operational support when required.

Job Title

Manager / Supervisor

Occupation

MANAGER / SUPERVISOR

Job Description & Requirements

Job Description

Perform excellent services in retail

Well informed and up to date with current trends and business improvement

Good knowledge of store upkeep and business development

Maintain good communication and quality service to customers

Achieve monthly sales target

Able to manage independently and as a team

Maintain outlet cleanliness and upkeep equipment maintenance

Requirements

Minimum 3 years’ experience

Able to work on weekends and PH preferred

Able to work commence work immediately or within short notice period

Must be able to handle both local and migrant worker customers

Neat, polite and have effective communication skills

Location at Bukit Batok, Teck Whye, Yishun, Jurong West, Boon Lay or Woodlands

MANAGER ( FULL TIME )

PROVIDE FOOT AND BODY MASSAGE FOR CUSTOMERS

CAN WORK AS A TEAM TO PROVIDE PROFESSIONAL TECHNICAL SERVICES TO CUSTOMERS AT DIFFERENT LEVELS

BASIC + COMMISSION

CAN SERVE MALE OR FEMALE CUSTOMERS

TO CONTINUOUSLY IMPROVE YOUR SKILLS

OBEY THE LEAFERSHIP

ANYONE WITH RELEVANT EXPERIENCE CAN SEND EMAIL TO

[email protected]

· Responsible for working closely with staff in day-to-day outlet operation

· Maintain good rapport with staff to ensure sales targets are achieve by individual and team performance

· Ability to drive sales and build a new customer base

· Promote brand awareness and the company’s service/ products to customers

· Handle customer’s feedback professionally

· Lead and motivate staff in providing excellent service

· Deliver professional nail services, including manicure/ pedicure, extension and gel nail services

· Good excellent cleanliness and hygiene practices

· Recommending various nail designs and nail art to clients

· Evaluating the condition of clients’ nails and advising them on proper nail care and suitable nail care treatments

· Sanitising all nail instruments and equipment before each use

· Ensuring that workstations are kept clean and orderly

· Ensuring that nail supplies are adequately stocked

· Advise clients on nail care and the use of products and colours

· Promote and sell nail care products

· schedule client appointments and accept payments

· Other duties as and when assigned

Requirements

· With or Without experience - Candidates with experience will be an advantage

· Able to work on weekends and PH

· Good communication skills and cheerful personality

Other Information:

· Good and comfortable working environment

· Annual leave and Medical benefits

· Basic Salary + Commission + Service point + Incentive

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.
• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.
• Health and safety of the workforce.
• Carrying out and attaining the mission and the goals of the business unit managed.
• Development of a superior workforce.
• Development of the department.
• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.
• Personal ongoing self-development and personal growth as an employee.
• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.
• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.
• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.
• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.
• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.
• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.
• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.
• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..
• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.
• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.
• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.
• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.
• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.
• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.
• Knowledge of the functions, operation, and mission of the specific department.
• Better than average written and spoken communication skills.
• Outstanding interpersonal relationship building and employee coaching and development skills.
• Management experience in a team-oriented workplace preferred.
• Demonstrated ability to lead and develop a department and department staff members.
• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.
• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.
• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..
• Evidence of the ability to practice a high level of confidentiality.
• Excellent organizational management skills.

Responsibilities:

• Ensuring company policies are followed.

• Optimizing profits by controlling costs.

• Hiring, training and developing new employees.

• Resolving customer issues to their overall satisfaction.

• Maintaining an overall management style that follows company best practices.

• Providing leadership and direction to all employees.

• Preparing and presenting employee reviews.

• Assisting customers whenever necessary.

• Organizing employee schedule.

• Ensuring that health, safety, and security rules are followed.

• Taking disciplinary action when necessary.

• Ensuring a consistent standard of customer service.

• Motivating employees and ensuring a focus on the mission.

• Completing tasks assigned by the general manager accurately and efficiently.

Requirements:

• High school or equivalent education level.

• Stable work history.

• Must be self-motivated and possess the desire for self-development.

• Have the ability to work autonomously when required.

• Be a team player.

• Be dedicated to customer satisfaction and a great customer experience.

• Able to work on weekend and public holiday

Tennis Manager
Supa Athletics Tennis Academy is looking for a Tennis Academy Manager.

SUPA Athletics aims to raise awareness, promote a healthy lifestyle and create vibrant community in which our clients can achieve desired health and fitness.

Position Overview:
Responsibilities

– Oversee the day-to-day operations of Supa Athletics, including scheduling, staff management, managing coaches’ meetings, and program development plans.

– Manage employees and staff, ensuring optimal team performance and efficiency.

– Oversee the operations of Supa Athletics tennis programs.

– Developing and managing Singapore school's team tennis program.

– Ensure the safety and enjoyment of all players during lessons, clinics, and events.

– Develop and implement a successful junior program, including 10-and-under programs and a pathway for juniors to play collegiate tennis.

– Develop and carry out a marketing plan to acquire new leads.

– Provide high-quality private and group tennis lessons for players of all ages and abilities.

– Organize and lead tennis clinics, camps, and special events.

– Develop lesson plans and customized training programs to help students improve their skills and achieve their goals.

– Foster a positive and welcoming atmosphere in our academy for all clients.

– Promote tournaments, events, clinics, tennis programs and to encourage client participation.

– Creating a strategic plan to acquire local schools and tennis venues.

– Writing monthly business operations report.

Management Experience:

– Prior experience in tennis programs and facility management is a plus.

– Leadership or management experience in a club or sports facility.

– Experience coaching competitive tennis players.

– Experience in organizing and managing tennis programs, clinics, workshops, and tournaments.

– Managing large groups.

– Experience in managing school tennis team programs.

– Experience in developing tennis programs and overseeing them.

– Knowledge of safety measures and their implementation into tennis programs.

– Knowledge of tennis equipment maintenance and racquet stringing.

– Organizational, time management and problem solving skills.

– Scheduling

– Equipment management

Qualifications – Certification:

USPTA, ITF or PTR Certification (required), NROC (required) MOE Instructor Registration or other certificates are a plus.

– Experience: Minimum of 15 years of experience as a tennis pro or instructor.

– Skills: Strong knowledge of problem solving, time management, organizational and managing groups of people, tennis techniques, strategies, and player development.

– Communication & Leadership: Excellent communication and leadership skills.

– Current CPR/AED qualifications

– Flexibility: Availability on evenings, weekends, and holidays.

– Desire for continuing education training.

Manager Job Responsibilities:

Accomplishes department objectives by managing staff; planning and evaluating department activities.

Maintains staff by recruiting, selecting, orienting, and training employees.

Ensures a safe, secure, and legal work environment.

Develops personal growth opportunities.

Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results.

Coaches, counsels, and disciplines employees.

Develops, coordinates, and enforces systems, policies, procedures, and productivity standards.

Establishes strategic goals by gathering pertinent business, financial, service, and operations information.

Defines objectives, identifies and evaluates trends and options, chooses a course of action, and evaluates outcomes.

Accomplishes financial objectives by forecasting requirements, preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective actions.

Maintains quality service by enforcing quality and customer service standards, analyzing and resolving quality and customer service problems, and recommending system improvements.

Contributes to team effort by accomplishing related results as needed.

Manager Qualifications / Skills:

Performance management

Project management

Coaching

Supervision

Quality management

Results driven

Developing budgets

Developing standards

Foster teamwork

Handles pressure

Giving feedback

Overview:

We are seeking a motivated and experienced Manager to oversee our team of Consultants. This role is essential in driving sales, providing exceptional customer service, and enhancing our brand's presence in the market. The ideal candidate will have a strong background in interior design and curtain sales, along with proven outdoor sales experience.

Key Responsibilities:

• Recruitment & Training: Hire and train a team of Consultants, ensuring they have the skills and knowledge needed to succeed in the field.
• Sales Management: Oversee on-site sales activities, guiding the team to meet and exceed sales targets while maintaining high customer satisfaction.
• Customer Engagement: Foster strong relationships with clients, addressing their needs and preferences to deliver tailored solutions.
• Sales Strategy: Develop and implement effective sales strategies to enhance product visibility and drive revenue growth.
• Market Analysis: Monitor market trends and competitor activities to identify new opportunities for growth.
• Reporting: Track and report sales performance metrics, providing insights to senior management on areas for improvement.

Qualifications:

• Experience: Minimum of 10 years in outdoor sales experience.
• Skills: Strong understanding of the sales process, exceptional communication skills, and a customer-centric mindset.
• Results-Driven: Proven track record of meeting or exceeding sales targets in a competitive environment.
• Leadership: Ability to inspire and motivate a team, fostering a collaborative and high-performance culture.

Responsibilities

• Coordinate daily Front of the House and Back of the House restaurant operations
• Deliver superior service and maximize customer satisfaction
• Respond efficiently and accurately to customer complaints
• Regularly review product quality and research new vendors
• Organize and supervise shifts
• Appraise staff performance and provide feedback to improve productivity
• Estimate future needs for goods, kitchen utensils and cleaning products
• Ensure compliance with sanitation and safety regulations
• Manage restaurant’s good image and suggest ways to improve it
• Control operational costs and identify measures to cut waste
• Create detailed reports on weekly, monthly and annual revenues and expenses
• Promote the brand in the local community through word-of-mouth and restaurant events
• Recommend ways to reach a broader audience (e.g. discounts and social media ads)
• Train new and current employees on proper customer service practices
• Implement policies and protocols that will maintain future restaurant operations

Requirements

• Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role
• Proven customer service experience as a manager
• Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff
• Familiarity with restaurant management software, like OpenTable and PeachWorks
• Strong leadership, motivational and people skills
• Acute financial management skills
• Able to work on weekend and public holiday

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.
• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.
• Health and safety of the workforce.
• Carrying out and attaining the mission and the goals of the business unit managed.
• Development of a superior workforce.
• Development of the department.
• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.
• Personal ongoing self-development and personal growth as an employee.
• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.
• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.
• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.
• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.
• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.
• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.
• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.
• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..
• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.
• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.
• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.
• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.
• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.
• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.
• Knowledge of the functions, operation, and mission of the specific department.
• Better than average written and spoken communication skills.
• Outstanding interpersonal relationship building and employee coaching and development skills.
• Management experience in a team-oriented workplace preferred.
• Demonstrated ability to lead and develop a department and department staff members.
• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.
• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.
• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..
• Evidence of the ability to practice a high level of confidentiality.
• Excellent organizational management skills.

Job Responsibilities:

1. To facilitate and be responsible on the implementation of new market products/projects and initiatives, including putting up the policies/procedures and maintenance of Operations Procedure Manuals.
2. Perform reporting to Management, Head Office, and MAS
3. Perform internal control functions, including updates to policies and manuals, audit, BCP management, responding and compliance to changing regulations.
4. Preparation/checker on Swift message and management of Swift system.
5. Execution of wholesale loan transactions, including fund finance, structured finance, corporate finance, SBLC/LC and all types of corporate loan products
6. Collaborate with various internal team, including Fund Finance, Compliance, Risk etc
7. Ensure internal policies and procedures, regulatory and compliance requirements are met at all times.

Job Requirements:

1. Degree in Finance/Business
2. At least 6-8 years of working experience in international banks across for wholesale loan and various treasury product
3. Experience required in fund finance, including structured finance, or corporate finance, SBLC/ LC, and all corporate loan products.
4. Preferably with knowledge in Treasury products including FX/Money Market, Bond and Derivatives
5. Knowledge and experience, and a strong understanding in Operations functions/processes, and a detailed-oriented professional
6. Knowledge and experience in Swift System
7. Excellent IT skill sets, proficiency in various banking market systems
8. Pleasant personality, meticulous, good team player with a positive attitude in a fast paced and deadline-oriented environment
9. Able to multi-task, demonstrates the ability to quickly pick up new topics and grasp key issues.
10. Problem solver and takes ownership of assigned tasks and can manage tasks/project independently to final delivery.
11. Possess good communication skills to engage stakeholders across different functions, escalate issues in a timely manner to management for direction and resolution.
12. Proactive and highly motivated individual who is passionate about adding value to a new business/initiative.

JOB DESCRIPTION

Ensuring company policies are followed.

Optimizing profits by controlling costs.

Hiring, training and developing new employees.

Resolving customer issues to their overall satisfaction.

Maintaining an overall management style that follows company best practices.

Providing leadership and direction to all employees.

Ensuring product quality and availability.

Preparing and presenting employee reviews.

Working closely with the store manager to lead staff.

Overseeing retail inventory.

Assisting customers whenever necessary.

Organizing employee schedule.

Ensuring that health, safety, and security rules are followed.

Taking disciplinary action when necessary.

Ensuring a consistent standard of customer service.

Motivating employees and ensuring a focus on the mission.

Completing tasks assigned by the general manager accurately and efficiently.

Supporting Maintaining merchandise and a visual plan.

Maintaining stores to standards, including stocking and cleaning.

management as needed.

JOB REQUIREMENTS

2+ years retail experience in a leadership capacity (e.g. management, shift leader, etc.)

Bachelor’s degree or equivalent experience

Familiarity with fashion trends and styles

Ability to effectively train and motivate sales associates

YOUR IMPACT _________                  

The Regional Assistant Retail Education Manager plays a key role in driving and animating the Makeup category, digital and client experience education strategy in Travel Retail Asia Pacific (TR APAC). As the subject matter expert in Makeup, you will be an integral part of the regional training team to adapt and create content for estimate population of 700 Beauty Consultants across 250 doors in the APAC region. You will lead the Makeup specialist development plan and build a community of passionate Dior Color Stylists and Makeup Artists.

With responsibility to support transversal projects within digital learning, you will manage makeup e-modules and drive BC engagement within this digital learning community. Together with the education and marketing team, you will collaborate to organize events such as BC seminars, Train-the-Trainers (TTT) and other engagement activities.

Reporting to the Regional Senior Retail Education Manager, you will also work closely with the Training Managers to support their training content needs, and with the Regional Marketing team to refine retail tools, services and exciting experiences for our customers.

YOUR MISSION _________

MAKEUP CATEGORY TRAINING

• Be the voice of Travel Retail APAC for Makeup Education
• Adapt and transmit centrally-created Makeup training modules and tools for TR APAC, collaborating with Regional Makeup Marketing and each market’s Training Managers (TM) on needs and strategy. 
• Deliver Train-the-trainer to TMs on key makeup modules including novelties, integration, professionalization, and specialization level.
• Closely follow global and regional Makeup trends, transmitting them to the field team through creation of digital content and videos.
• Work closely with the Digital Training project team to digitalize makeup modules.
• Together with the Regional Training team, produce Generic Staff 3-axis training modules and tools.
• Work with vendors to translate and proof-read Makeup training content developed by Central and/or Regional.
• Collect feedback to continuously improve quality of materials to address the markets’ needs, provide advice for category and trade marketing and business development teams on services. 
• Plan Makeup learning calendar and maintain Makeup modules library, ensuring that all content is available in a timely manner to support launch calendar and Makeup curriculum.

• Adapt Makeup services according to the region’s needs and implement in timely manner (with launches, new openings etc.) 

MAKEUP SPECIALISTS’ DEVELOPMENT AND COMMUNITY ENGAGEMENT

• Plan and rollout yearly Makeup Specialist certifications with every market.
• Build field team’s passion in Makeup, identify and develop Makeup Specialists (Color Stylists & Makeup Artists).
• Build field team’s makeup expertise, makeup demonstration and application, and selling skills through seminars/ webinars, digital and/or physical.
• Maintain frequent communication with Makeup community via the digital training app, share relevant retail information and social media buzz updates. 
• Work closely with markets to consolidate and share key insights on Chinese and Local consumer trends and selling approach.

• Forecasting of grooming products and gifts for Makeup specialists & BCs and ensure timely order for on-counter date.

• Support the Senior Retail Education Manager with budget updates on tools, grooming and gifting expenses.

MAKEUP SERVICES AND TOOLS

• Lead the implementation of Makeup services, adapted to the format of market’s needs, from on-counter to animations/VIP events.
• Ensure a consistent standard of makeup service excellence across key boutiques, with expert consultations, artistry skills and cross-selling capabilities.
• Train-the-trainer on Makeup Retail tools (Lip Tool etc.) and Makeup services (consultation, pampering, masterclasses).
• Responsible for the update of Makeup Retail Tools for the POS
• Collect feedback and provide advice for makeup category marketing and business development teams on retail tools and services. 

PLAN MAKEUP LEARNING CALENDAR AND MAINTAIN MAKEUP MODULES LIBRARY

• Provide a clear roadmap of the learning support provided and required from various stakeholders.
• To download the centrally-created modules into the regional SharePoint folders, releasing the adapted content in a timely manner to ensure ample support for launches, and maintaining an organized library of modules for trainers.

BC SEMINAR / SPECIALIST SEMINAR / GOLDEN STAR NOMINEES

• Be a key member of the organizing committee of regional key events.
• Design, plan and organize the workshops and activities for makeup category.
• Collaborate with forecast team to ensure the supply of gifts and product testers.
• Where needed, to support the project manager of the Seminar/Event.

ADMINISTRATIVE AND OPERATIONAL SUPPORT

• Create, Manage and Monitor all Training Packages on InDior App for all categories (Forecasting Tool)
• Collaborate with Regional and Market Trainers on each FM Run to forecast quantity allocation for training gifts, grooming kit, uniforms and couture gifts.
• Track market consumption as per forecast to ensure minimal wastage.
• Liase with supply team on item availability and cascade info to market to ensure timely delivery.
• Support in uniform & grooming plan.
• Support in the financial processing of quotations, POs, invoices and updating of budget expenses.

Establish an aligned build signal balancing supply chain and operations objectives – maximize revenue opportunities, meet demand on time, attain inventory service level targets, utilize resource constraints, etc.
• Manage supply disruption events and provide clear communication to partners on adjusted build plan and priorities, trade-offs and recommendations to meet customer demand.
• Develop supply risks and opportunities to demand and drive risk mitigation action plan to minimize disruption and maximize revenue opportunities
• Project supply accurately to guide reliable commitments to customer orders and sales plan attainment
• Identify and drive enhancement improvement to supply planning capability through understanding of process and system gaps
• Monitor BE inventory health and drive necessary build plan adjustments to meet service level targets and fill rate metrics.
• Provide qualitative supply chain impact analysis to planned and unplanned quality event
• Interface to partners for build plan, supply risk and opportunities, Backend inventory health and On-Time Entitled Customer Request Date (eCRD) attainment

Education

• Master’s Degree / MBA preferred in the field of Industrial Engineering, analytics or Supply Chain/Operations
• APICS Certified will be an added advantage
• 0-2 Years experience

A supply chain engineer is an engineering professional who applies the principles of management science, industrial engineering, operations research, and analytics for the design, control, and systems on the business of supply chain management. The work of supply chain engineer also includes collaboration and optimization of supply chain operations with partners and stakeholders, including Sales, Business Unit, Demand Planning, Manufacturing Operations, Procurement, Logistics and Outsource Operations team.
• 25% Manufacturing Engineer, 25% Business, 25% Data Science and 25% Supply Chain Engineering
• Undergrad in Engineering and Masters in Supply Chain, Operations Research, Industrial Engineering or equivalent
• Strong analytical, problem solving and cross functional collaboration skills
• Ability to evaluate trade-off and make decision in uncertain environment

Key Responsibilities:

• Ensure deliveries are executed in a Timely and Right First Time manner to foster customer satisfaction, and pro-actively communicate delivery related information and mitigation plans (where appropriate) to stakeholders.

• Ensure Transport Service Providers operate in Safe and Compliance (Quality and Business) fashion.

• Review, develop, monitor, and enforce the appropriate Service Level Agreement with Service Providers.

• Handles IG (Internal Group) freight

• Manage daily OBD creation and fix any OBD related issues

• Support IG freight internal stakeholder’s requests, updating and monitoring shipment schedules .

• Liaise closely with external freight forwarders on vessel schedules, documentation and any operational issues.

• Liaise with external WH on any shipment related issues such as SUT, pack code and documentation.

• Review escalation of issues from customers' or shippers' and reviews complaints regarding distribution services.

• Attend daily logistic meeting to update shipping documents KPI and findings to the team.

• Initiate and manage projects related to service, efficiency and / or savings improvements and drive all team members to engage in Continuous Improvement initiatives for their respective area of responsibility.

• Opportunity to understand and experience full range of shipping documents such as E Form D, ACWS, Certificate of Origin, Letter of Credit etc

• Review escalation of issues from customers' or shippers' and reviews complaints regarding distribution services.

We value:

• Diploma/Degree holder majoring in Supply Chain or business-related discipline.

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!
Interested candidates, please submit your resume to [email protected]

Alison Chen
Outsourcing Team
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

KEY ROLES AND RESPONSIBILITIES

• Establish / optimize infrastructure design and enhance existing processes to meet business goals

• Plan and coordinate the functions of Infrastructure, Network and EUC

• Identify customer and operational needs of multiple on-premises and cloud-based solutions, serving as a subject-matter expert and trusted source to management, supervising and evaluating the performance of assigned staff

• Oversee and deliver reliable IT infrastructure, Network, and EUC operations with established metrics, KPIs and SLOs

• Maintain and evaluate Lifecycle management of infrastructure hardware

• Deliver operational excellence and infrastructure best practices for both on-prem and Azure setup

• Identify hardware, software, external service cost estimates, and resource requirements to meet assigned project scopes and objectives.

• Works closely with internal users, partners to proactively manage all Infrastructure, Network and EUC topics and requests

QUALIFICATIONS & EXPERIENCE

• Bachelor’s degree in Computer Science or Computer Studies or Information Technology or related discipline

• Strong knowledge of hardware and networking

• Minimum 8 years experience

• Ability to work in a team as well as independently

• Ability to communicate across different functions and levels of audiences

• Effective at acquiring an understanding of a problem or situation, with good problem-solving skill.

• Fundamental Cybersecurity knowledge on perimeter defense

• Knowledge in OT setup is an advantage

• Knowledge in architectural and construction industry is an advantage

PREFERRED SKILLS & CHARACTERISTICS

• Independent worker with initiatives, positive attitude and team player

• Good analytical skills and attention to details

• Good verbal and written communication

We are seeking a highly skilled and motivated Operations/ Aftersales Manager to oversee the operational and aftersales functions of our vehicle leasing business. The ideal candidate will have extensive experience in motor repair, claims management, and customer service. This role is crucial for ensuring operational efficiency, high-quality vehicle maintenance, and exceptional aftersales support.

Job Responsibilities & Duties

Oversee day-to-day operations of the vehicle leasing department.

2) Ensure efficient allocation and utilization of the vehicle fleet.

3) Manage all aspects of aftersales services, including maintenance, repairs, and customer support which includes complaints and feedback.

4) Develop and implement aftersales strategies to improve customer satisfaction and retention.

5) Oversee and manage the vehicle repair process, ensuring timely, cost effective and high-quality repairs.

6) Liaise with insurance brokers, companies and repair workshops to expedite claim settlements.

7) Conduct regular training sessions to enhance team skills and knowledge.

8) Monitor team performance and implement improvement plans as necessary.

9) Prepare and present regular reports on operations and aftersales performance.

10) Analyze data to identify trends, areas for improvement and develop/ implement action plans based on analysis to drive continuous improvement.

11) Any other duties as assigned.

Job Requirements.

• Bachelor's degree in Business Administration, Automotive Engineering, or a related field.
• Minimum of 5 years of experience in operations and aftersales management within the automotive or vehicle leasing industry
• Extensive experience in motor repair and claims management.
• In-depth knowledge of vehicle maintenance and repair processes.
• Strong understanding of insurance claims processes and procedures.
• Proficiency in using fleet management software and Microsoft Office Suite.
• Strong leadership and team management skills.
• Excellent problem-solving and decision-making abilities.
• Exceptional communication and customer service skills.
• Ability to manage multiple priorities in a fast-paced environment.
• High level of organizational and time management skills.
• Ability to build and maintain strong relationships with stakeholders.

We are looking for an experienced and inspirational Creative Content professional who is passionate about creative and fashion culture. You will play a key role in driving the brand’s identity and creative output across various channels, including but not limited to advertising, marketing, digital, editorial, events/pop-ups/activations, and CRM. You’ll work closely with marketing and creative content leads to create effective and engaging work across all platforms.

RESPONSIBILITIES

• Drive innovative creative ideation and execution for the brand’s marketing, social campaigns, activations, and content to achieve marketing goals
• Develop, define, and be accountable for the creative approach, including design, art direction, video motion graphics, AR/VR, gamification, partnerships, and collaboration
• Collaborate with functional and key market leads to create and drive content strategy across channels and media
• Ensure creative excellence by managing and mentoring a team of designers and photographers to deliver a strong brand identity and effective creative output
• Continually manage the brand identity, ensuring it remains central and consistent across all creative projects and platforms globally
• Structure and deliver outstanding creative presentations, both internally and externally
• Champion new and interesting creative talent within the industry
• Recognize opportunities to grow and shape the brand through partnerships and collaborations with brands and talent that align with our values
• Partner with the team producers to establish production approaches, processes, and schedules
• Build strong relationships with external agencies and partners as needed
• Analyze campaign performance, market trends, consumer needs, and the competitive landscape to inform your team’s work
• Act as a creative thought leader for your team, working closely with Creative Content, photographers, media designers, UI/UX designers, and internal key stakeholders and senior leaders
• Perform all other job-related duties as assigned

REQUIREMENTS

• Extensive experience in conceptual creative work, art direction, and graphic design in a senior creative role in a fashion advertising agency, brand, or creative environment
• Experience in business and digital performance channels, including digital marketing, editorial, photography, and multimedia
• Demonstrable experience in leading and delivering a broad range of creative projects (brand campaigns, activations, moving images, design systems, events, digital content, motion graphics, print, and social campaigns)
• Highly skilled motion designer capable of creating outstanding creative designs and assets for traditional and digital marketing
• Understanding of digital asset production at scale, post-production workflows, and technical requirements of digital marketing assets (e.g., video formats, email templates, quality standards)
• Familiarity with social media, new digital formats, and trends
• Experience developing targeted creative across multiple markets (e.g., experience in Asia, the US, UK and non-English markets)
• Experience in brief conception, storyboarding, and on-set art direction for shoots and campaigns (both moving images and stills)
• Advanced technical skill set, including graphic design, typography, art direction, moving images, motion graphics animation, AI, and proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign, XD etc.)
• Strong creative vision and experience in business and digital performance channels, including digital marketing, editorial, photography, and multimedia
• Ability to thrive in a dynamic, fast-paced, and changeable environment
• Act as a brand guardian, consistently connecting and networking with relevant people and brands for future opportunities
• Willingness to work after office hours and on weekends if required
• Comfortable and willing to travel overseas

*Salary Package will be comensurate with level of experience.

Drive Profitable Business Growth

• Develop and implement sustainable business and route-to-market strategies for export markets through collaborative partnerships with distributors.
• Utilize a data-driven approach to gain market insights and translate them into actionable business plans (e.g., Consumer, Channel, Customer Plans) to achieve business objectives.
• Collaborate with distributors to generate brand awareness and trial initiatives for JDE brands.
• Identify, research, and execute potential business opportunities in both existing and new markets.

Distributor and Stakeholder Management

• Select and manage distributors, including contract negotiations and relationship management.
• Negotiate and formalize agreements with distributors, taking into account trade allowances and contractual conditions
• Engage in channel and account planning activities, defining sales and go-to-market plans with distributors.
• Work with stakeholders to plan and organize resources, such as shipping schedules and marketing activations.

Pricing and Sales Management

• Optimize the positioning of global and local brands in export countries, aligning with growth and cost targets.
• Develop pricing strategies, including general pricing, promotional pricing, and trade margins, to meet targets within agreed pricing ranges.

Key Responsibilities

Overall responsible for the accounting and reporting of the REIT Manager and REIT & its subsidiaries. Direct report to Senior Finance Manage and manage junior finance colleagues.

Accounting & Financial Reporting

• Review monthly accounting entries for REIT manager, REIT and SPV entities;

• Coordinate with Property Manager's Finance team and review monthly accounting data for asset companies to ensure proper accounting treatment and readiness for consolidation;

• Prepare monthly, quarterly, semi-annually and annual consolidated financial statements in accordance with the appropriate accounting/financial reporting basis;

• Responsible for audit for REIT Manager, REIT and SPV entities as well as group audit at REIT level;

• Prepare and or review individual and consolidated annual budget and forecast;

• Prepare performance analysis and calculations of key performance return metrics

• Prepare periodic and ad-hoc analytical reports, financial models as needed

• Liaise with local accounting service providers, financiers etc. where need to assist in the transaction processes related to acquisition and/or disposal of real estate/investment holding companies

Cash Management/Treasury

• Manage processes for opening, operation and closure of bank accounts

• Monitor cash balance regularly and manage cash needs of various entities structure

• Manage AP process and effect payments/disbursements

• Manage distribution process

Company Secretarial

• Liaise with company secretary/compliance officer/trustee/legal counsel on filing and financing matters e.g. announcement of results, distributions, refinancing, capital market transactions etc.

Structuring and Tax Compliance

• Assist with tax planning, structuring and compliance

Requirements

· Bachelor’s Degree in Corporate Finance, Accounting and, ACCA or CA is preferred

· Preferably with at least 5 years of consolidation knowledge

· Experience in real estate industry will be an added advantage

· Excellent communication and interpersonal skills

· Independent, self-motivated and proactive attitude

· Able to work effectively under pressure and meet tight deadlines, working within a lean team who cover all areas of regulatory and financial compliance

· Proficiency in English and Chinese (Read, Speak and Write)

Be a part of something BIG!

This role requires a combination of strong analytical skills, a strategic mindset, a keen interest as well as demonstrated meticulousness. Analytical requirements include valuation and financial modelling. Success in the role will depend on ability to deliver well-thought-out advice and recommendations to management on opportunities, including strategic rationale, valuation, and risks.

Make an Impact by:

1.Technical Skills

• Competency in financial analysis, including various valuation techniques:Good command of valuation techniques including identification of appropriate comparable companies and transactions.
  Drive robust analyses and research on market trends – including market sizing, firm positioning, financial and operational benchmarking, and broad sector.
  Accounting and corporate finance skills such as pro-forma merger analysis, accretion/dilution analysis, IRR, ROIC, other relevant financial metrices.
  Drive qualitative and quantitative analyses, demonstrate sound judgment in developing financial models and ability to assess the reasonableness of the drivers and trends.
  Able to put together a valuation model with integrity and with outcome which decision makers required for decision making.
  

2.Analytical Skills/ Assessment of Transaction

• Identify key transaction risks and recommend mitigants.
• Proficiency in understanding of the economics of the business and identify key business drivers and value creation levers. To perform sanity checks and challenge business case assumptions.
• Ability to synthesise and analyse financial and business information coherently and succinctly.
• Ability to bring together a variety of perspectives and sources – both public and private – to deliver impactful analyses that supports high-level strategic decisioning.

3.Project Management Skills

• Display ownership in projects and being proactive in planning execution timeline in advance, including approving authority, approvals to be sought and identifying relevant subject matter experts and team members.
• Schedule kick-off meeting, regular and appropriate updates to various stakeholders, working sessions (internal and external).
• Overall organisational skills, managing timelines, deliverables, stakeholders and external parties.
• Collaboration skills and ability to work well both as part of a team and independently.
• Preparation of briefing and approval packs independently and deliver per timeline.
• Execute transaction per expectation of senior management.

4. Executive Engagement

• Able to present issues in a simple and succinct manner
• Lead in project discussions with key stakeholders
• Ability to respond with a sense of urgency

5. Structuring

• Structuring of transaction to achieve commercial objectives of Singtel and counterparty
• Develop active management and value creation strategies

Skills for Success:

• At least 5 to 8 years’ of experience in investment banking and / or Big 4 valuation/ modelling team which demonstrates significant deal experience and a keen understanding of financial markets.
• Advanced skills in Excel, VBA and ability to create macros would be a plus. Skills in Word and PowerPoint

Rewards that Go Beyond:

• Full suite of health and wellness benefits
• Ongoing training and development programs
• Internal mobility opportunities

Your Career Growth Starts Here. Apply Now!

We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated.

Job description

This is a direct Sales and marketing, business development position for marine products focusing on few regional markets. Our company is primarily involved in Shipbuilding , marine, oil and gas , energy sector related industries.

The person is expected manage and develop new markets for the company and grow regional market share in the assigned overseas markets. Prospecting for clients and leads is a crucial aspect of the role.

Responsibilities

• Prospecting for clients and leads, by research, online and through industry news and events
• Develop new markets, accounts and manage existing customer base by evaluating sales potential and active follow-up with customers requirement
• Identify customers’ needs and offer technical solution/products
• Plan, forecast and materialize sales target set by the Business Unit / Division
• Preparing quotation, stock planning and ensure customers meet our credit guideline set by the management
• To perform any other duties and responsibilities as and when required/assigned by superior.

The ideal candidate should:

• self-motivated , driven
• comfortable with sales role, client facing,
• Have sales experience , preferably in technical sales and or marine/shipbuilding industry
• Able to work independently
• Good communication (written and oral) and interpersonal skills,
• Good organizational, multi-tasking, and time-management skills
• Able to travel frequently for the job

Industry

• Shipbuilding, oil and gas, wind, energy industry

Employer: Grace Orchard School

Grace Orchard School caters to students who have been diagnosed with Mild Intellectual Disability (MID) and those with Mild Autism Spectrum Disorders (ASD). The school is specifically for students ranging from 7-18 years old who have Intellectual Quotient (IQ) which falls within the range of 50-70. The school is a non profit organisation under the Presbyterian Community Services. The Manager / Senior Manager (Admin and Finance) reports directly to the Vice Principal (Administration). The job holder will assist the school management in the administration and finance requirements of the school. You will lead and supervise a team of between 4 to 6 executives and corporate support staff to uphold service excellence and work in close collaboration with the teaching and allied professional staff to achieve the desired school strategic outcomes. We are looking for a resilient and motivated person who likes to operate independently with suitable guidance to make a difference in the special education landscape.

Job Description

Manage and lead the areas of administration and finance for the school to ensure the smooth administration and financial prudence, compliance and optimisation.

Responsibilities

You will support the school leaders and management in the following areas:

• Lead and manage the administration of the school, ensuring efficient and optimised office processes ensuring good corporate governance and business continuity.
• Plan, allocate and procure resources to ensure optimisation, enhancing with digital and other technologies, promoting a culture of service excellence and growth.
• Review and update manuals and other materials describing procedures and standards for the administration and the finance functions.
• Manage and ensure timely renewal of the contracts and licenses of the school.
• Oversee the administration of the Financial Assistance Scheme for students in consultation with the school management and senior social worker.
• Oversee the administration of the Student Admission process in consultation with the school leaders and management.
• Lead and manage the accounting/finance function, ensuring the completeness, accuracy and integrity of accounting records.
• Prepare financial statements according to applicable accounting standards and analyse financial results.
• Ensure proper use of funds based on the specified purposes of each fund.
• Review and update finance/procurement policies and processes, ensuring effectiveness and efficiency of work processes and adequacy of internal controls.
• Oversee and manage the budgeting process including the review of departmental budget submissions and consolidation of the overall budget.
• Ensure timely submission of reports to relevant government agencies e.g., MOE and IRAS.
• Co-ordinate and liaise with external auditor on the annual financial audit.
• Communicate to and advise staff on financial and procurement matters.
• Advise and assist School Leaders in financial management and provide support in financial update to the School Management Committee.
• Reasonable tasks as requested by school leaders.

Requirement

• Experience in general administration and finance.
• Relevant Degree in Accountancy, ACCA or equivalent
• Good leadership, organisation abilities, interpersonal and communications skills.

Mon to Fri 9am - 5.30pm

Hybrid work arrangement

Position Summary :

This position is to collaborate with key stakeholders in crafting and executing captivating integrated marketing campaigns and initiatives across diverse channels, including digital, social, and events. Your expertise will contribute to the success of both in-house and client brands, achieving business objectives and surpassing key performance indicators

Responsibilities that Define Your Success:

• Collaborate with key stakeholders to strategize and implement effective communication initiatives and strategies, leveraging both digital and traditional platforms while rooted in data-driven insights.

• Master the realm of digital marketing, including end-to-end execution of digital campaigns, media planning, content creation, copywriting, campaign tracking, and comprehensive reviews.

• Be at the forefront of our social media presence, partnering with content leads to design, build, and maintain an engaging online community.

• Demonstrate prowess in analytics tools such as Amplify and Google Analytics, utilizing performance insights to optimize digital marketing efforts and maximize impact.

• Cultivate a compelling Public Relations campaign strategy, crafting engaging stories for our brands and campaigns, writing PR releases, and skilfully interacting with the media and organizing media events.

• Keep ahead of big data insights and social trends, offering thought leadership and innovative perspectives on adopting emerging media platforms and technologies.

• Efficiently manage relationships with agencies and vendors for marketing activities, ensuring timely and high-quality deliverables.

• Brief our design team on non-digital collateral development and oversee the production process to ensure seamless project delivery.

• Exhibit financial acumen by managing allocated budgets with clear trackable deliverables and performance measurements.

• Uphold the company's corporate governance, workplace practices, and code of conduct, ensuring compliance with workplace safety and health regulations, especially for events and roadshows.

• Embrace additional duties reasonably assigned by management, showcasing your adaptability and commitment to excellence.

Job Requirements:

• Proven track record in digital marketing, with a strong grasp of website analytics, digital ad serving tools, and familiarity with digital media consumption habits on platforms like Facebook, Instagram and Tiktok.

• Enthusiastic learner (including the area of Generative AI), self-motivated, and adept at thriving within tight deadlines and high-pressure environments.

• Outstanding team player with excellent interpersonal and communication skills, fostering collaboration and synergy.

• Possess a keen eye for detail, ensuring meticulousness in all endeavours.

• Demonstrate maturity, resourcefulness, and the ability to think strategically.

• Showcase exceptional written and verbal communication skills, adept at conveying impactful messages

• Good experience into B2C industry

• Prior working experience with marketing agency would be added advantage