Location:

• Work Location: Central
• Contract Duration: 1 Year Contract to Perm
• Salary Range : UP to 3,400 + Completion Bonus
• Working Days : Monday to Friday
• Working Hours: 9am to 6pm

Main Duties & Responsibilities

• Processing of Purchase Orders
• Preparation of Invoices
• Follow up and monitor customer’s complaints and overdue payment
• General clerical duties, data entry including filing, a compilation of reports as and when required.
• Undertake any other duties that may be assigned by the General Manager.
• Office support and follow-up for the sales and aftersales team
• Good skill communication and coordination
• Computer literate – MS Microsoft Word, Excel, PowerPoint
• Responds to any customer inquiry
• Follow up with HQ production plant and customer import department on shipping documents
• Liaise with Local and Oversea logistics team with matters pertaining to importation and exportation.
• Keeps information accessible by sorting and filing documents
• Accomplishes the organisation’s mission by completing related results as needed.
• Documentation Skills, Basic knowledge about customs clearing, importing and exporting.
• Report meeting minutes and any issue which leads to unwelcome situations to the supervisor.
• Liaise with finance/management team on any sales and purchase finance related matters.

Requirements:

• 2 - 3 years of experience in International sales administration

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R22111375 Chua Jie Lin

At Franklin Templeton, we’re advancing our industry forward by developing new and innovative ways to help our clients achieve their investment goals. Our dynamic and diversified firm spans across asset management, wealth management, and fintech, offering many ways to help investors make progress toward their goals. Our talented teams located around the globe bring broad and unique expertise. From our welcoming, inclusive, and flexible culture to our global and diverse business, we provide opportunities to help you reach your potential while helping our clients reach theirs.

Come join us in delivering better outcomes for our clients around the world!

We are looking for a HR Advisor (6 months contract) to join the team in Singapore. This role will be an integral member of the Human Resources team based in Singapore.

He/she is expected to provide impactful services and solutions in support of Singapore and Malaysia business as a direct point of contact, partners with client groups, managers, leaders, employees, and other HR COEs as needed. The primary focus is to partner with employees and leaders to understand and address root causes of HR issues, provides guidance to reduce organizational risk and resolve employee relations issues, ensure legal compliance, and supports a productive work environment.

The role will report to Head of HR Consulting, Asia (excluding Japan & India), and may have visibility to the projects and initiatives across Asia.

What are the ongoing responsibilities of this position?

• Partner with COEs to support the business on various HR activities (e.g., recruitment, benefits, local facilitation, development program, engagement activities)
• Advise managers through the onboarding process, conduct HR orientation for all new hires, and ensure all p-file documents and compliance requirements processes are completed and documented
• Provide support to internal clients across business units to help resolve employees’ immediate human resource needs
• Coordinate and ensure employee events achieve desired outcomes
• Work with HRSSU to manage system transactions, following workflow and documentation requirements
• Optimize use of HR systems and processes to support business needs
• Actively suggest process improvements that improve HR service quality or operational efficiencies
• Support HR Leadership and HR Business Partners to successfully deploy global or HR COE programs to Singapore
• Manage and support assigned projects from end to end
• Act as country expert on HR-related projects and initiatives, providing guidance on risk-related and routine consulting items
• Respond to client requests for a variety of HR services including benefits, HR policies, procedures and other HR related questions
• Respond to government surveys and requests for reports in a timely manner
• Support VP Human Resources APAC & TGI on administrative tasks

What qualifications, skills and experience would help someone to be successful?

• University graduate with 1-3 years’ relevant working experience in HR
• Preferred experience in Financial Service industry
• High proficiency of MS Office applications: Word, Excel (including Pivot Table and vlookup), Powerpoint, Outlook
• Strong verbal and written communication skills in English
• High level of personal and professional integrity to develop deep relationships
• Well-organized, detail-oriented and accurate
• Ability to work independently for day to day work

What makes Franklin Templeton Investments unique?

Our culture is shaped by our diverse global workforce and strongly held core values. Regardless of your interests, lifestyle, or background, there’s a place for you at Franklin Templeton. We provide employees with the tools, resources, and learning opportunities to help them excel in their career and personal life. Hear more from our employees.

By joining us, you will become part of a culture that focuses on employee well-being and provides multidimensional support for a positive and healthy lifestyle. We understand that benefits are at the core of employee well-being and may vary depending on individual needs. Whether you need support for maintaining your physical and mental health, saving for life’s adventures, taking care of your family members, or making a positive impact in your community, we aim to have them covered. Learn more about the wide range of benefits we offer at Franklin Templeton.

Franklin Templeton is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and existing employees, and we evaluate qualified applicants without regard to ancestry, age, color, disability, genetic information, gender, gender identity, or gender expression, marital status, medical condition, military or veteran status, national origin, race, religion, sex, sexual orientation, and any other basis protected by federal, state, or local law, ordinance, or regulation.

Franklin Templeton is committed to fostering a diverse and inclusive environment. If you believe that you need an accommodation to search for or apply for one of our positions, please send an email to [email protected]. In your email, please include the accommodation you are requesting, the job title, and the job number you are applying for. It may take up to three business days to receive a response to your request. Please note that only accommodation requests will receive a response.

We regret that only short-listed candidates will be notified.

At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation.

Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive.

Role Overview:

Our technologies are at the heart of modern applications that are enabling digital transformation across the globe! We give the world’s largest businesses, service providers, governments, and consumer brands the ability to securely deliver every app, anywhere—with confidence. We do this by working collaboratively in an innovative environment, helping each other succeed. We take extraordinary pride in being trusted advisers to our customers, offering the best solutions for their interests. If our mission and culture excite you, we would love to talk with you!

We are seeking a Distributed Cloud Support Engineer who is hardworking and committed to customer success. You are comfortable in both the Support and Engineering environments, translating internal Engineering communications into clear, concise directions for customers and partners. You are passionate about helping our customers tackle problems. You will provide support via phone, email, Slack and web portal. Support requests range in complexity from "how to" questions through involved debugging and forensic efforts when prioritizing operational issues. Visualizing problems remotely is key to being successful in this role along with excellent analytic and troubleshooting skills. You will have a significant career growth opportunity within a fast-paced SaaS company.

Sounds interesting? Read on!

What You’ll Do:

• Fix reported issues and advocate for the customer.
• Collaborate with sales and engineering teams to provide support to resellers, service provider and enterprise customers, as well as end users via telephone, e-mail, Slack and the web portal.
• Issue reproduction and concise documentation of solutions provided through technical notes, case studies and knowledge base articles.
• Critical issue management and customer assurance when handling reported issues.
• Coordinate fixes by engineering or Site Reliability Engineers (SREs) when required and relay appropriate information to our partners and customers.
• Provide recommendations on how to improve supportability, reliability, availability, and serviceability based on lessons learned through issue resolution.
• Training and enabling our service partners to ensure that they can sufficiently support customer issues.

What You’ll Bring:

• Bachelor’s degree in engineering or equivalent practical experience such as having 2 or more years of experience working in an operations environment or background in customer service/support and IT, network, or IT security incident management.
• Strong understanding of Networking and Layer 7 Protocols as well as experience in security product/solutions experience is preferred.
• Familiarity with Container technologies (Docker and Kubernetes) as well as public cloud experience with Amazon Web Services (AWS), Google Cloud Platform (GCP) and/or Microsoft Azure is preferred.
• Ability to read different scripting and automation (Python, Shell and Ansible).
• Knowledge of Data Representation types (XML, JSON and YAML) and Virtualization technologies.
• Phenomenal communicator with English, independent, collaborative and possess strong troubleshooting skills with the ability to prioritize and multitask when leading sophisticated technical issues.
• This role requires availability outside normal business hours with some travel may be required (less than 10%) to align with the distributed team or to respond to critical security events.

What You’ll Get:

• Hybrid working mode
• Career growth and development opportunities
• Recognitions and Rewards
• Employee Assistance Program
• Competitive pay, comprehensive benefits, and cool perks
• Culture of Giving Back
• Dynamic Diversity & Inclusion Interest Groups

Apply if you believe your own unique capabilities can contribute to the success of this role and our organization!

#LI-BH1

The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Yello/Workday (ending with f5.com or @myworkday.com).

Equal Employment Opportunity

It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. F5 offers a variety of reasonable accommodations for candidates. Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting [email protected].

5.5 days, 9am-6pm, 9am-1pm (Sat) + Standby duty at least once a month

Salary: $2400 -$2800 + OT on standby duty

Address: Pasir Panjang

Primary Function:

To provide general sales support services in meeting all deadlines and undertaking all administrative work of the department with professionalism.

Job scope:

• To handle inquiries and ensure quotations are furnished to customers on time.
• Processing of orders within the dateline and consolidate customer’s requirements ensuring on time delivery.
• Liaise with customers for delivery timings and locations
• Filing of invoices and other related documents.
• Undertake any other duties in relation to the job scope as assigned by your superior from time to time.

Requirements:

• Minimum: GCE O Level
• Basic Microsoft application especially Excel & Word
• Knowledge of Singapore Customs permits will be an advantage but not a necessity as training will be provided.

Quah Siying (Jeslyn) R1982418

The Supreme HR Advisory Pte Ltd 14C7279

Role and Responsibilities

1. Works closely with the Project Lead to Create New Estimation Model, Modifies/Enhances existing Estimation Models.

2. Liaise with stakeholders to understand and identify business requirements.

3. Conduct in-depth analysis of the business requirements specifications and feasibility studies on possible solutions using Excel / Excel Macro

4. Develop / modify the Estimation Models

5. Conduct User Acceptance Test (UAT) with the stakeholders, Fix bugs detected from the UAT

6. Work with the Project Lead to develop the documentation.

7. Provides technical go live support.

Requirements / Qualifications

1. Proficient in Excel and Excel Macro

2. Ability to work independently with minimum supervision.

3. Team Player

Regards,

Lini

Recruitment Consultant

R22108463

JOB PURPOSE:

The Marketing Price Support Representative (MPSR) is responsible for coordinating and supporting all activities involved in obtaining and maintaining preferred supplier pricing for specific customer opportunities.

MPSR only support suppliers with Information System setup for pricing and debits establishment.

They work directly with the Supplier and Product Marketing team for the following processes:

1. to process pricing requests (Locals)
2. to convert Locals to pricing contracts (ship & debits or SSD)
3. to maintain validity of established ship & debits (SSD)

Core Responsibilities:

• To qualify local requests ensuring they meet the Product Marketing established Service Level Agreement and suppliers require information while filtering out requests that already have valid debit pricing in place.
• To prepare and submit locals to suppliers with supplier’s information system or supplier’s portal.
• To convert local requests to debits upon notification by Product Marketing and update internal systems (Associate Meet Comp) with the appropriate evident of supplier debits agreement.
• To proactively follow up with suppliers to secure pricing responses and communicate them to Product Marketing.
• To maintain validity of all established ship & debits.

CREDENTIALS:

QUALIFICATIONS

Local Diploma holders of any discipline preferably from an Electronics faculty.

EXPERIENCE

Operating knowledge of Microsoft Office (Excel, Word & Outlook) and ability to navigate web based systems.

• Coordinate and support the sales team in achieving their sales targets for insurance policies and products.
• Support the sales team in preparing and processing insurance policies, quotes, and applications.
• Respond to inquiries about insurance coverage, policy details, claims, and related issues.
• Prepare and maintain accurate sales reports, records, and customer databases in compliance with relevant regulations and company policies.
• Communicate effectively with team to gather required information, answer inquiries, and provide exceptional customer service.
• Provide administrative support to the sales team by managing paperwork, filing, and documentation.

Requirement:

• GCE ‘N’ level & above.
• At least 2 years of admin experience in Insurance industry.
• Proficient with Microsoft Office

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Global Supply Management, Advisor

Global supply at one of the world’s largest technology companies is no small challenge. It’s complex, fast moving, ever changing and above all, exciting. It keeps our people on their toes. Our Global Supply Management team within the Materials and Procurement Organization takes charge of global supply planning for specific platforms and commodities. Focused on business goals and objectives, we take the lead in supplier selection, product delivery specifications, and quality. We succeed through our ability to develop and maintain strong working relationships with global internal and external supply chain partners.

Join us as a Global Supply Management, Advisor for Memory on our Procurement Market Commodities team in Singapore.

What you’ll achieve

As a Global Supply Manager you will be responsible for providing procurement expertise to ensure optimized supply chain strategies across multiple business units.

Responsibilities Include:

• Coordinate global supply with regional procurement and balance available supply against supplier capacity
• Build collaborative relationships with vendor base and drive continuity of supply actions on appropriate cadence
• Accountable for supplier’s operational execution and will use the Quarterly Business Review (QBR) process to manage supplier performance, giving feedback on exceptional execution as well as areas for improvement
• Provide material commitments based on time to market requirements for new memory technology and/or platform launches (NPI)
• Work cross functionally with planning and product management teams to mitigate aging/excess inventory

Take the first step towards your dream career

Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Essential Requirements

• 5+ years of relevant experience; demand/supply planning, vendor management
• Experience with large data sets to identify market, demand, and/or supply trends for informed decision making; advanced Microsoft Excel skills
• Great attention to detail w/ the ability to summarize complex issues for leadership decision making or requests for assistance
• Ability to navigate cross functional organizations and influence up to Director level contacts inside and outside of the procurement organization
• Should be proactive and always operating with a high sense of urgency

Desirable Requirements

• Desire to take on special projects that create value for the broader market commodities organization
• Technical knowledge of memory and/or PC & Enterprise hardware

Who we are

We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you.

Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.

Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here.

• Attend to helpdesk requests and provide 1st level desktop support to all users.
• Troubleshoot issues related to computers, applications and mobile phones.
• Setup PCs & printers.
• Setup projectors for meetings.
• Install desktop applications.
• PC upgrade and migration of data.
• Any other matters / projects that the management may require assistance with from time to time.

Requirements:

• Diploma in Information Technology or Computer Science.
• Minimum 2 years of working experience in similar capacity preferred. Applicants without working experience may also apply.
• Strong problem-solving skills.
• Able to work independently with minimal supervision.
• Good interpersonal skills and a team player

Please visit our website at www.drewnapier.com for more information.

Kindly email us your detailed resume in MS Word or PDF format only, stating full details of qualifications, experience, current and expected salaries.

(We thank all applicants for writing in. Only shortlisted candidates will be notified. All applications will be treated with the strictest confidence).

14

Our client is a premier management consultancy firm in the heart of Asia. They specialize in delivering a spectrum of services designed to propel businesses into their next phase of growth. Our expertise encompasses software development, HR consultancy, data research consultancy, and accounting services. By integrating technological innovation with strategic business practices, they offer tailored solutions that address the unique challenges and opportunities.

Key Responsibilities:

• Legal Consultation: Provide accurate and timely legal advice on a wide range of topics, including contracts, compliance, corporate governance, intellectual property, and employment law.
• Risk Management: Identify potential legal issues and risks, advising on preventive measures and strategies to mitigate these risks.
• Contract Management: Draft, review, and negotiate contracts and agreements to protect the company's interests.
• Compliance Monitoring: Ensure that the company remains in compliance with all local, national, and international laws and regulations affecting its operations.
• Policy Development: Assist in developing and updating company policies to reflect changes in laws and regulations, and ensure internal compliance.
• Dispute Resolution: Represent the company in legal disputes, managing any litigation processes and negotiating settlements where appropriate.
• Training and Awareness: Conduct legal training sessions for employees to raise awareness of legal obligations and risks.

Qualifications:

• Juris Doctor (JD) degree or equivalent law degree, with admission to practice law in the relevant jurisdiction.
• Minimum of 5 years of legal experience, preferably within a corporate environment or a reputable law firm.
• Comprehensive knowledge of corporate law, contracts, and compliance regulations.
• Excellent analytical, negotiation, and communication skills.
• Ability to work independently and as part of a team, with a proactive and solution-oriented approach.
• Strong ethical judgment and the ability to handle sensitive and confidential information.

If you are interested in this role and would like to discuss the opportunity further please click apply now or email Lim Sheng Feng at [email protected] for more information.

Only shortlisted candidates will be responded to, therefore if you do not receive a response within 14 days please accept this as notification that you have not been shortlisted.

|Recruitment Oasis Private Limited | EA Licence No.22C1079 | LIM SHENG FENG | Reg No. R2199891|

Job Description

To perform business support for the Internal Control and Administration team of Global Corporate & Investment Banking Division (GCIB) with a focus on the responsibilities set out below.

• To provide support to GCBDA and AIBD for general administrative duties such as, but not limited to, scheduling, systems set up/access application, expenses, logistics and other tasks such as filing, scanning, printing, binding, sending documents, assisting on conference room setup, issuing visitor access pass, reviewing business card application, vault/warehouse management & new joiner on/offboarding process and stationery management.
• Supporting Managing Directors in GCBDA and AIBD for business trip and Gift & Hospitality event pre-event arrangements and post-event claims.
• To arrange payment of invoice and to submit claims in relation to business trip, entertainments and miscellaneous expenses which cannot be requested or processed by MGS (outsourcing entity).
• Personal Assistant (PA) and cover PA for senior management, when they are out of office as a backup.
• Support and work closely with assigned internal stakeholders and colleagues across varied departments and also offshoring team to ensure smooth delivery of work responsibilities and operations.
• To coordinate and control office’s equipment (e.g., mobile PC, soft/hard token, assets verification report, etc.) in GCIB.
• To provide support in administrative matters and ad-hoc tasks assigned by HOD from time to time.

Job Requirements:

• Minimum Diploma Qualified
• Minimum 5 years’ experience in business support, coordination, or administration.
• Team player with good interpersonal and communication skills.
• Ability to work under strict timelines and manage multiple tasks simultaneously.
• Ability to adapt to the changing needs of the organization and demands of internal and external stakeholders.
• Attention to details and desire to deliver high quality outputs.
• Proficiency in MS Excel (e.g., running and creating functions, pivot tables, charts), Word, PowerPoint

Job ID: 10063866

We are looking to speak to Software Support Analysts with experience in supporting or developing applications.

Responsibilities

• Provide technical and functional Level 1 and Level 2 application support to a portfolio of Corporate IT and Security applications.
• Communication with end-users via phone, chat, email, and/or a support ticketing.
• Analyze and manage incidents/problems/requests coming from users.
• Collaborate with cross-functional teams to troubleshoot and resolve technical issues efficiently.
• Readressing the issue towards L3 application or infrastructure teams.
• Supervise and monitor daily and monthly jobs.
• Handle user request by working closely with project, infrastructure and production teams
• Process and issue daily, weekly and monthly reporting on data and tickets
• Able to work in shifting schedules (ASIA and EMEA)

Requirements

• Possesses strong analytical, logical and problem solving skills
• Technical background (basic/intermediate knowledge of databases, application servers and programming languages)
• Excelent communication skills in English, both written and verbal, with the ability to convey technical concemts to non-technical users.
• Possesses strong written and verbal communication skills in English.
• Strong perseverance, diligence towards attaining goals and effective time management
• Self-motivated, flexible and an excellent team player
• Understanding and respect of cultural diversity
• Ability to multi-task and work independently with minimal supervision
• Understand concepts of IT Production environment and deployment process
• Experience working in the financial industry or a similarly regulated environment
• Programing or scripting skills for automation purpose

iKas International (Asia) Pte Ltd

“Sanderson-iKas” is the brand name for iKas International (Asia) Pte Ltd

EA License No.: 16S8086

EA Reg Personnel No.: R21101138

Job Description

We are seeking an eager, motivated Immigration Financial Advisor to join our growing and unique organization. In this position, you will be given the unique opportunity to gain the knowledge and experience required for an Immigration Financial Advisor under the direction of experienced personnel. Comprehensive training will be provided upon recruitment. The ideal candidate will be open to learning new things and gaining various experiences.

Candidate should meet the minimum criteria:

• 21 years old and above
• Singaporean / Singaporean PR
• Diploma and above (Local/Private)
• Any University Degree (Local or Overseas)

Job Scope

• Assist clients who are in the middle of applying for Singapore PR/Citizenship, relocating businesses, or Renew Re-Entry Permit with financial advice and planning.
• Speaking to expats regarding financial matters for the purpose of immigration.
• Provide a broad range of insurance to investment solutions and products to help meet client goals and offer in-depth guidance through Financial Planning Services.
• Build deep, meaningful relationships with clients and develop a service model to provide solutions that support their financial goals.
• Meeting new people all the time and enjoying working with people from all walks of life.

What we can offer:

• Comprehensive 1-on-1 Training
• High Commissions and Bonus structure
• Yearly incentive trips (company fully sponsored)
• Unlimited earning potential
• Fast Track career progression
• Friendly Work Environment
• Not the conventional financial services company

Who are we looking for?

• Motivated individuals
• Energetic
• Self-driven
• Resilient
• Relevant experience will be advantageous

*We regret to inform that only shortlisted candidates will be notified.

Interested applicants may Whatsapp to 88098851 with your updated resume.

Job Responsibilities:

• To manage the loan drawdown process for front office groups - preparation of necessary documents for account opening, loan execution and drawdown
• To liaise with customers and facility agents for on-boarding and ongoing account management matters
• To manage the administrative aspect of an Account Bank (such as quoting of rates, rate fixing, update of signatories, liaising with customers and back office)
• To liaise with various booking offices on loan administration matters and update control sheets, other records from drawdown, rollover, interest fixing and repayments
• To prepare various management reportings (such as portfolio credit reportings)
• To support the daily monitoring of MTM exposures of IRS and FX facilities
• To support the periodic MAS reportings (such as MAS Top 100, MAS610, MAS757, s35)

Job Requirement:

• At least a high school/secondary school completion certificate
• At least 5 years in a financial institution, in a loan administration function
• Good understanding of the mechanics of loan administration functions
• Good working experience of Word and Excel applications
• Ability to work independently to deliver within timeline
• Strong coordination abilities, to manage multiple tasks concurrently within tight timeframes
• Willingness to deal with issues/challenges in a solution-oriented manner

• Maintaining contacts with airlines, trade, industry and government bodies to keep abreast of information and economy/market developments
• Manage daily shipping co-ordination of shipments by air, sea (export/import/3rd party/local delivery)

Requirements:

• GCE O Level and above
• At least 2 years of working experience as Sales admin

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

To provide application support the following system:

1. CRMS

2. CIMS

3. CRMS

• Daily Monitoring and Support of servers and equipment
• Monitoring of alerts during and after office hours
• Perform hotfixes as and when required.
• Perform monthly deployments and quarterly DB password change.
• Adhoc task related to system activities such as server patches, troubleshooting and assist in monthly report preparation.
• Monitoring of servers to ensure efficient operations.
• To be well versed with our integrated Customer Relationship Management system in order to respond to technical queries.
• To provide first level support to business users in a timely, effective, and efficient manner.
• To collaborate with business partners, third party vendors, and technology teams to achieve effective issue resolution within the specified SLA.
• To analyse, document and track all actions taken throughout the lifecycle of the issue.
• To evaluate documented resolutions, analyse trends, and make recommendations to prevent future occurrences of similar issues.
• To participate and collaborate with the development team in requirements gathering, clarification, and analyse impacts on issue or users’ requirements.
• To assist the application development team as needed by validating fixes or enhancement to ensure problems have been adequately resolved.
• To report to the Project Manager pertaining all production support activities.
• To participate in system maintenance activities at odd hours when required including midnights, weekends and public holidays.

Overview

With over 18,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft’s end-to-end customer experience. Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services, but also because we provide a differentiated and connected customer experience.

Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we help customers and partners resolve their issues quickly, prevent future problems from occurring, and demonstrate new ways to achieve more from their Microsoft investment.

Connected Customer Support Experience delivers connected support experiences to our customers to gain and keep their trust.

Our Service Manager will be positioned and aligned with our customers as Chief Operating Officers within the account, strategically placed to ensure that we have the appropriate level of engagement to support and drive the customer’s reactive support landscape and improve operational health. As such you will work with some of the world’s largest companies, public sector depts and not for profit organisations pursuing strategic activities, utilising Microsoft technologies to modernise their business.  
We create an environment where you can do your best work and build a career both in the Service Manager role as well as the wider Microsoft. As your interests and goals evolve we will enable you to connect you with a diverse, thriving community that can help you grow.

This role is flexible in that you can work up to 50% from home.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

Customer Resolution

• Acts as an internal expert to resolve longer running, sensitive, or escalated issues or acts as a primary contact for escalated issues on behalf of less experienced IC levels. Identifies and builds relationships with various internal and external teams and senior leaders to resolve customer issues. Leads strategic projects. Informally provides coaching, mentorship, or support to less experienced Support Escalation Managers to resolve customer issues.
• Leads inter-regions, cross-regions, cross-group, or account team unit (ATU) initiatives by creating plans and managing relationships with other business units to improve the customer support experience for a group of customers or a specific region/area. Acts as a subject matter expert on best practices to support the customer experience.
• Reviews status updates to customers and provides informal guidance to others on communicating with internal stakeholders through various channels of communication for highly sensitive or difficult issues.
• Leads strategic projects designed to improve resolution times, customer satisfaction, and support experience.
• Proactively coordinates resources and establishes relationships to drive opportunities within the team and across stakeholder groups in postmortem discussions to remediate future issues.

Collaboration

• Leverages relationships across teams to remove roadblocks. Establishes and oversees the development of written protocols to ensure customer issues are resolved. Identifies reoccurring roadblocks across the team and escalates as needed.
• Owns escalated issues and manages account-aligned customer incidents to identify and remove barriers. Ensures existing processes are not a blocker to customer issue resolution and influences the direction of process improvement efforts with a global perspective. Acts as an expert and provides informal guidance to Support Escalation team members on how to handle moderate to highly complex cases.

Communication

• Manages customer and field expectations around issue response and represents the company independently. Ensures customer and MSFT internal stakeholders stay informed on the response and resolution status of customer issues.
• Communicates and influences internally to drive faster issue resolution.
• Identifies and builds strategic relationships with internal teams, partners, and
  communications with senior leadership to resolve issues that are complex in
  scope.

Process Improvement

• Surfaces feedback from the team and drives collaboration across functions to identify systematic issues and leads process breakdowns to ensure resolution/progress. Creates strategy for process improvements and leads project or workgroup to improve internal processes.
• Reviews postmortem executive summaries and identifies patterns across customer issues. Creates strategies to resolve reoccurring or highly sensitive issues in partnership with leadership.

Vendor Relationships

• Owns and leads relationships with outsource vendor to resolve issues and foster positive cultural and behavioral changes.

Other

• Embody our culture and value

Qualifications

Required/Minimum Qualifications

• 9+ years technology industry, customer service, or related experience
• OR Bachelor's Degree in technology, business, or related field AND 6+ years technology industry, customer service, or related experience
• OR Master's Degree in technology, business, or related field AND 4+ years technology industry, customer service, or related experience
• OR equivalent experience.

Additional or Preferred Qualifications

• 12+ years technology industry, customer service, or related experience
• OR Bachelor's Degree in technology, business, or related field AND 9+ years technology industry, customer service, or related experience
• OR Master's Degree in technology, business, or related field AND 8+ years technology industry, customer service, or related experience
• OR equivalent experience.
• Project management experience.
• Experience working with Microsoft products and services.
• Cloud Technology Certification (Azure Fundamentals. M365 Fundamentals)

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

You will be part of an IT infrastructure Support Team managing mission critical high-tech biometrics devices at critical locations of significant national interest. You will be trained to manage, troubleshoot and maintain the operational availability of these devices and to remedy faults to prevent operational down-time.

As a IT Support Engineer, you will be responsible for the following :-

• Assist the project teams with setting up, installing, and configuring operating systems, applications, and peripheral devices for PCs/Workstations.
• Provide first level on-site IT support to end-users on a 24x7 rotational shift, including weekends and holidays.
• The successful applicants should be prepared to be deployed primarily at Tuas Checkpoint. The successful applicant could be deployed to Tuas checkpoint in future on a rotational basis.
• Provide findings and timely status update to the Project Manager on major issues escalated by users.
• Perform daily health check and inventory check on system.
• Experience in installing, configuring, and troubleshooting PC/peripheral devices and providing application maintenance support is necessary.
• Hands-on experience in supporting end-users in a Windows (Windows clients) environment is required.

• Having prior exposure to IT operational environments is advantageous.
• A strong Team player with the ability to collaborate and willingness to support one another.
• Communicates well and has good interpersonal skills.
• independent and has ownership of his/her assigned tasks.
• Certification in Nitec, Higher Nitec or Diploma, ideally with a focus/specialization in IT.
• Have keen interest in IT Service Management
• Willing to work on rotations.

In the course of your tenure as IT Support Engineer, you will learn and acquire the following:

• Experience in installation, configuration, troubleshooting of biometrics devices as well as the maintenance of related software applications.
• Hands-on experience in supporting high-tech devices in Windows (Windows clients) environment/platform.
• Understanding of IT Service Management where SLAs (service-level agreements), KPIs (key-performance indicators) need to be managed and adhered to.
• Familiarity with the fundamental scope of work typically delivered in IT Support Services.
• Ability to work under time-sensitive situations.
• Career progression to Lead a team in providing IT Support Services.

• Provide first level customer support and services

• Follow up enquiries or problems reported by customer and ensure prompt response and effective resolution

• Bridge between technical team and customers to communicate problems and solutions

• Perform daily & weekly operational processes on case logging, data handling and reporting

• Support the operations and activities of the sales and marketing team

• Provide training to the new customers if needed

• Attend roadshows and events if needed

• Other administrative duties assigned by superior

Job Requirements:

• Diploma or equivalent in any discipline

• Minimum 1year working experience in a customer services environment

• Good interpersonal and communication skills

• Good attitude and responsibilities to jobs and assignments

• Good team player who is able to work under pressure in a fast-pace environment

Responsibilities:

• Support day-to-day administrative and coordination work to the department
• In charge of filing, data entry and administrative duties
• Preparation and submission of Management reports
• Provide support to ensure effective information flow and communication among various internal and external stakeholders
• Outreach to vendors for business procurement related matters
• Forecast business related budgeting and costings
• Ensure that the company's objectives and sales targets are met
• Any other ad-hoc tasks as assigned

Requirements:

• Candidates must have a minimum of 1 - 2 years relevant office support / business operations / administrative experience
• IT savvy and good in Microsoft Office
• Able to work independently in a fast paced environment
• Able to communicate effectively with various departments

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a Career Advisor who can help support us through the next phase of the growth and development roadmap.

Job Highlights:

• Junior/ Entry (No experience required - Training Provided)

• Senior level positions from various sectors are available

• Convenient location (5 minute to Tanjong Pagar MRT)

• Abundant personal growth and progression opportunities

• Start-up environment, welcoming workplace culture

• Stable Basic Salary + Uncapped, Attractive Sales Incentives

Job Duties:

• An integral role as a recruiter in fulfilling clients' staffing needs

• Handle full spectrum of recruitment and talent acquisition matters

• Conduct Interviews/phone screening and select potential candidates to meet clients' requirements

• Coordinate interviews between candidates and clients

• Develop connections and new business and relationship management sources with existing accounts

• Engage in networking and building relationships with business partners and jobseekers

• Ensure that the company's objectives and sales targets are met

• Other ad-hoc duties apply

Description / Requirements:

• Minimum Diploma / Degree

• Entry Level to Experienced consultants welcome (Multiple positions)

• Strong passion for recruitment and people-oriented

• Good communication and interpersonal skills

• Comfortable working in a fast-paced environment

• CEI certified would be an advantage

• Self-motivated, proactive personality, willing to work and achieve goals in a team.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only the shortlisted candidates will be notified.

Email Address: [email protected]

Job Description:

• Provide first level customer support and services
• Follow up enquiries or problems reported by customer and ensure prompt response and effective resolution
• Perform day to day Basic AR/ AP activities such as issuing Invoices/Credit Notes/Receipts/ Payments
• Follow Up payments on outstanding invoices
• Perform general administrative duties such as data entry and filings
• Perform daily and weekly operational processes on case logging.
• Support the operations and activities of the sales and marketing team
• Provide training to the new customers if needed
• Attend roadshows and events if needed
• Perform any other ad hoc duties as and when assigned.

Job Requirements:

• Diploma or equivalent in any discipline
• Minimum 1year working experience in a customer services environment
• Good interpersonal and communication skills
• Good attitude and responsibilities to jobs and assignments
• Good team player who is able to work under pressure in a fast-paced environment

SEB is a leading northern European financial services group. Bring an entrepreneurial mindset, passion for earning, and a collaborative nature, and you will have the opportunity for a long and exciting career here.

At SEB, we have always believed that the future depends on turning great ideas into reality. Ever since we welcomed our first customer in 1856, we have been a catalyst for positive change by providing responsible advice and capital to people with ideas for the future. Grounded in our long history and strong heritage, we want to create long-term value for all our stakeholders by being curious about what the future holds. We have a strong ambition to accelerate the pace towards a sustainable future for people, businesses, and society. Our skilled and dedicated employees stand by our customers in good times and bad and offer financial products and services that meet their ever-changing needs – both in our home markets in northern Europe and through our international network around the world.

Read more: https://sebgroup.com/

Client Support Service, Private Wealth Management & Family Office Singapore

We are looking for an experienced, committed and result oriented talent to join us as the Client Support Service Officer to support the. Private Wealth Management & Family Office in Singapore.

The main responsibility is to assist in Client Servicing and Administration, Operations, Know Your Customer (KYC) and Anti Money Laundering (AML) updates for the PWM & FO in Singapore,

The role is based in Singapore and reports to the Head of Private Wealth Management & Family Office in Singapore.

Duties and Responsibilities:

Client Servicing/Administration /Operations

• Responsible for preparing account opening forms and ensure complete submission of documents.
• Assist with different reporting needs of the unit.
• Support in operations processes that will ensure delivery of good customer service levels, such as: payments verification/perform independent voice logs for payments & updates of client data, statement mailing and archiving, internet banking devices/Digi passes, credit cards, etc.
• Prepare relevant files and account reports for Client Executives prior to meeting clients.
• Coordinate and follow-up on credit card matters
• Archival of client records
• Assist in other administrative tasks where necessary.
• Coordination of client events

Anti Money Laundering/Know Your Customer/Know Your Transaction (AML/KYC/KYT)

• Assist in the AML/KYC/KYT process to ensure documentation is complete, submitted within deadlines as well as to coordinate with Head Office on reviews relating to cross border managed account. Ensure prompt update of KYC documentation review status in the system. Google name screening.

Requirements:

• At least 2-4 years’ experience in the banking industry preferrable within private banking.
• Ability to multitask, prioritize and work well under pressure with minimal or no supervision.
• Ability to work with sensitive information in a professional and confidential manner.
• Good knowledge of the organisation’s set up combined with a well-established collaborative network of contacts across the organisation to facilitate liaison.
• IT literacy and the ability to use in-house systems in addition to relevant work-related software applications.
• Communication skills: ability to express clearly and logically, verbal and written.
• Process Improvement – analysis and restructuring of processes and work flows to improve quality and promote greater efficiencies and/or cost savings.

About KidsFirst

KidsFirst is an Early Intervention School, Occupational Therapy, and Speech and Language Therapy clinic for children. Our centre works with children with special needs (Autism, Global Developmental Delay, Down Syndrome, Attention Deficit Hyperactive Disorder (ADHD), genetic disorders, and Cerebral Palsy, etc). We deliver an intensive therapy-based program and also provide 1-1 therapy services.

KidsFirst serves a mixed population of international and Singaporean clients, with KidsFirst being listed as one of the preferred Early Intervention Centres by KK Women's and Children's Hospital and National University Hospital (NUH) - Singapore.

We are located at 8 Hong Kong Street, Singapore 059651.

Our brand-new facility houses five state of the art Occupational Therapy Gyms, five Speech Therapy Rooms and two levels for the Early Intervention classrooms. Conveniently located to shopping malls and food spaces like Clarke Quay Central, Chinatown Point, Riverside Point and Hong Lim Market & Food Centre.

Our Benefits

• Competitive Remuneration
• Performance Bonus and Increments
• Medical Insurance Coverage
• In-House Career Development and external training
• An international and diverse work atmosphere
• Central Location in Singapore

Requirements

· Must have at least a professional Diploma/ Certificate (but Bachelor's degree is preferred) in Education, Special Education, Counselling, Psychology, or related field

· Team-oriented

· Excellent knowledge of Behavioral strategies and related experience

· Professional experience working with children with developmental delays and behavioral challenges

· Preferred: Early Denver Start Model Training / RBT Certification

· Preferred: Completed coursework towards a BCaBA/BCBA is a plus

· Good interpersonal skills and the ability to work with a team

Job Description

· Maintain close relationships and communication with all stakeholders of the classroom/ school.

· Provide 1:1 and small group sessions.

· Manage student behaviours in classroom.

· Develop and implement therapy protocols. Ensure holistic student welfare. Maintain case notes and report progress.

· Work with teachers to support the student's needs in their classrooms.

· Carry out special duties (e.g., outdoor recreation area monitor, extra-curricular activities, holiday camps, school fairs, open houses).

· Mentor/ support Teachers in the behavioural management realm.

· Modify lessons according to each child’s ability level.

· Be knowledgeable on professional techniques and best practices in special education.

· Adhere to organization’s SOPs.

· Complete respective administrative duties (e.g., maintaining the communication booklet, attendance-record keeping, etc.).

· Maintain, adhere to and be up to date with Edutrust processes and systems.

Designation: Investment Advisor

Location: Singapore

Experience: Relevant experience in Research / Portfolio Management / Advisory in an Asset Management / Wealth Management firm

Kristal.AI is a global, digital-first private wealth platform providing comprehensive and no-frills wealth management solutions for the entire spectrum ranging from sophisticated high net worth individuals to first-time investors. We currently manage close to USD 180 million of AUM in Singapore, Hong Kong & India.

We are in the process of setting up a next generation Investment advisory platform and are looking for a Financial Advisor to be a part of this team.

Key responsibilities:

• Design investment strategies
  • Curate high performing mutual funds and ETFs
  • Develop innovative buy & hold strategies using domestic market assets which can be used by clients for passive investments
  • Backtesting / validation of these strategies
• Create client materials detailing these strategies
• Assist in managing customer portfolios using Kristal proprietary algorithms
• Tracking, computation and reconciliation of P&L, performance of each trading strategy on a daily / weekly basis
• Execution of trades on a daily basis

Ideal candidate has:

• MBA / Masters in Finance from a leading university
• 0+ years’ experience preferably in research / trading / advisory at any financial institution / fintech house
• Strong understanding of different financial products
• Attention to detail
• Programming skills in Python is a plus

About us:

We are an award-winning AI-driven investment management company, operational in Singapore, Hong Kong and India. We specialize in building best-in-class investment portfolios, strategized by some of the world's top financial advisors, while our proprietary Advisory Algorithm helps our clients to choose the best portfolios (branded as Kristals) best suited for their financial goals and risk profiles.

Our diverse team comprises 100+ people spread across three countries, backed by a strong and supportive management team comprising of IIT and IIM alumni, with a combined 50+ years of work experience in JP Morgan, Citibank, BNP Paribas, Yahoo, Cognizant, and IBM Security. We are also backed by a leading VC in India - Chiratae Ventures (formerly IDG ventures).

For further information visit us at www.kristal.ai