Tech Support

• Working Hour : Monday-Saturday [ 10am-7.30pm ]
• Location: Sim Lim Square (Rochor)
• Salary: $2000-$2500

Requirements:

• Proven experience as a technician or other customer support role
• Tech savvy with working knowledge of office automation products, databases and remote control
• Good understanding of computer systems, mobile devices and other tech products
• Ability to diagnose and resolve basic technical issues

Job Scope:

• Serve as the first point of contact for customers seeking technical assistance through walk ins, over the phone or email
• Perform remote troubleshooting through diagnostic techniques and pertinent questions
• Determine the best solution based on the issue and details provided by customers
• Walk the customer through the problem-solving process
• Assist in onsite installation/service
• Assist in RMA processing
• Direct unresolved issues to the next level of support personnel
• Provide accurate information on IT products or services
• Record events and problems and their resolution in logs
• Follow-up and update customer status and information
• Pass on any feedback or suggestions by customers to the appropriate internal team

Chew Xing Shan Reg No: R22107044

The Supreme HR Advisory Pte Ltd EA No: 14C7279

WhatsApp: +65 83592812 [Shannon]

Job Responsibilities:

• Attend to sales enquiries, quotations and responding to customer enquiries.
• Manage RFQ, review quote package, generate accurate and detailed quote summary for review.
• Liaise with purchasers on cost involving on the sales enquiries or quotations.
• Follow up with customers regarding quotations.
• Collaborate with internal resources to identify the make/buy logic for the bill of materials.
• Apply work knowledge to improve quote formats and output efficiency.
• Others ad-hoc duties may be assigned.

Requirements:

• Nitec/Higher Nitec or Diploma in Mechanical/Precision Engineering.
• Proficient in Microsoft Excel.
• Familiarity or experience on CNC machining or precision engineering environment preferred.
• Well verse in Microsoft Office.
• Able to interpret mechanical/technical drawings, bill of materials, specifications and Geometric dimensioning and tolerancing (GD&T).
• Familiar with CNC metal machining process like turning and milling etc.
• Pleasant personality and able to communicate well with customers for their request.
• Meticulous, excellent with details.
• Knowledge of SAP is an advantage.

Client Advisor (Luxury Fashion Apparel)

• Basic Salary $2,500 - $2,600 + Commission + Variable Incentives + AWS
• 5 days/ week (8.5 hours / day)
• Location: MBS / Orchard

DUTIES & RESPONSIBILITIES

Sales

• Achieve sales and KPI targets. Monitor individual target in terms of daily and monthly sales.

Customer Relations and Following

• Be able to share our brand’s values and stories to recruit and retain loyalty of our guests.
• Fill out and update the digital CRM card, build relationship with customers.

Back Office Support

• Contribute to stock management.
• Able to maintain floor display area and merchandise.

Requirements:

• Minimum 1 year of Luxury Retail experience preferred.

The Supreme HR Advisory Pte Ltd || 14C7279

R22111009 Cheng Kai Ling

Responsibilities:

• Support day-to-day administrative and coordination work to the department
• In charge of filing, data entry and administrative duties
• Preparation and submission of Management reports
• Provide support to ensure effective information flow and communication among various internal and external stakeholders
• Outreach to vendors for business procurement related matters
• Forecast business related budgeting and costings
• Ensure that the company's objectives and sales targets are met
• Any other ad-hoc tasks as assigned

Requirements:

• Candidates must have a minimum of 1 - 2 years relevant office support / business operations / administrative experience
• IT savvy and good in Microsoft Office
• Able to work independently in a fast paced environment
• Able to communicate effectively with various departments

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

• Act as the main point of contact and intermediary between the CEO and both internal and external stakeholders.
• Handle the CEO's calendar, arrange appointments, and facilitate meetings, including the compilation of meeting documents and presentations from relevant parties.
• Assist in the submission of commercial tenders and project bids.
• Aid in market research by creating and maintaining a market database, gathering, structuring, and analyzing business data.

Requirements:

• Diploma and above.
• At least 3 years of experience in secretarial duties.
• Proficient in business writing to craft reports and presentation slides for Senior Management and the Board.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

Responsibilities

1. Diary management, including organizing internal or external meetings

2. Coordinating on-boarding and off-boarding work

3. Providing support including request handling for application access and obtaining necessary approval for business activities

4. Recording client meeting in Compass, registering event in Global Event Management System for client and creating road show for business traveler

5. Preparing supporting document for Travel and Expenses reimbursement report and follow up action

6. Booking and providing necessary arrangements and documents for business travel

7. Managing Office supplies

8. Providing ad hoc administrative support

How to Apply:

Interested applicants, please email your resume to [email protected]

Clara Crystal Lim Tyn Wei

CEI No: R23117784

Recruit Express Pte Ltd

EA Licence No: 99C4599

Key responsibilities:

• Collaborate with internal teams to ensure smooth sales and business development operations and customer satisfaction.
• Maintain file system, client databases and update customer records. (CRM & Excel)
• Provide sales and customer service support to the sales and business development team.
• Coordinate meetings, appointments, and travel arrangements for the sales team.
• Assist in the coordination and organisation of sales events and exhibitions.
• Liaise with internal and external costing team for timely proposal submission to clients
• Assist in the preparation of sales reports, presentations, sales proposals and other sales materials.
• Other ad-hoc duties as assigned

Requirement:

• Min. O level or ITC education.
• Training will be provided to non-experienced candidate
• Good interpersonal skills and sales-oriented
• Strong organisational and administrative skills.
• Proactive, Independent, meticulous and a good team player.
• Keen interest to learn new knowledge.
• Proficiency in Google office Suite & MS Office

1. Develop a product monitoring solution for reporting the product health and statistics.
2. Develop a access management framework for user and product team  (e.g. RBAC, RuBAC, DAC)
3. Good in scripting languages such as PowerShell, Python, or Bash.
4. Capacity to think critically and devise innovative solutions.
5. Good knowledge in cloud computing platforms like Azure, AWS  
6. Able to work with automation tools (Ex. Power Automate) for product improvement activities
7. Support technical team to develop automation workflow for operation efficiency

The role will be reporting to the Business Manager as a key member of the Sales Team in QT Instruments. This is a customer facing role supporting Sales, Operations, and Product Management who will be responsible for the execution of orders with the primary focus on building a strong relationship and providing superior customer experience.

We are looking for someone who is a self-starter and is able to work under general direction using discretion to complete tasks, frequently solves problems through research of multiple alternatives, builds stable working relationships with internal and external contacts, and impacts the immediate workgroup through accuracy of tasks and information provided.

Responsibilities:

1. Prepare sales quotations and update information to the company’s Sales CRM system
2. Manage Key Account Customers’ daily blanket orders and contracts including coordinating deliveries.
3. Ensure orders renewal and continuity together with the sales and marketing team.
4. Building and maintaining client relationships: Develop strong relationships with new and existing clients by understanding their needs, providing excellent customer service, and keeping them informed of updates and promotions.
5. Meeting sales targets: Work to meet or exceed team sales targets by closing deals and generating revenue and optimal gross profits for the company.
6. Reporting and sales tracking: Effectively make use of “Salesforce” (CRM software) to keep detailed records of selling activities, maintain an updated customer database, and report on sales performance to management in timely fashion.
7. Assist in the preparation and submission of sales tenders.
8. Any other duties assigned by Senior Management team.

Requirements:

• Minimum Diploma in any discipline.
• Minimum of 2-years’ experience in customer facing environment. (healthcare industry preferred)
• Must have experience processing orders in various systems. (e.g. Salesforce)
• Looking to find a service-oriented person with good Interpersonal skills, written and verbal communication skills and phone etiquette.
• Able to manage multi-tasking in tight deadlines and cross-functional team communications
• Ability to work both independently and collaboratively, think creatively and take on challenges, and proactively solve problems.

Responsibilities:

• Provides excellent and consistent customer service.
• Ability to take orders, serve and engage with customers about the venue’s brand and menu offerings.
• Being attentive to customers’ needs at all times and ensure that they feel cared for.
• Communicates customer requests and orders to the kitchen team in a prompt and considered manner.
• Ensure that all bills are checked, accurately punched in and payments are collected.
• Maintaining and ensuring that service, retail & restrooms areas are clean and tidy at all times.
• Good knowledge of our offerings with the ability to make considered suggestions to customers.
• Preparation of selected food, alcoholic & non-alcoholic beverages according to brand’s quality and standards as assigned.
• Adhere to all food, health & safety regulations and procedures at all times.
• Supports management on pre-approved duties assigned when necessary.

Staff Nurse | SNB Registered | Office Hours | 5 Days | Eunos

Salary range : $2500 - $4,000

Location : Eunos

Working hours: Monday - Friday 8am to 5:45pm

Responsibilities

• Coordinate the nursing care of the service users by assessing, planning, implementing, monitoring and evaluating nursing care to meet the needs of the service users;
• Pack and administer medication, perform basic screening and nursing procedures such as wound dressing and administration of injection;
• Communicate and discuss service users’ progress and response to treatment with doctors, nursing and allied health colleagues;
• Document and record care and treatment provided to service users and service users’ progress;
• Provide health education to service users;
• Provide nursing inputs and participate in case conferences/discussions;
• Assist in carrying out evacuation procedure and implementing safe management measures in the centre;
• Provide caregiving education and training to caregivers; and
• Provide nursing inputs and participate in clinical/service quality improvement activities and digitalisation efforts

Requirements

• Candidate must possess at least a diploma / degree / professional degree in Nursing
• Candidate must be a State Registered Nurse with valid certificate by the Singapore Nursing Board (SNB)

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

+65 9850 3820 | [email protected]

Senior Recruitment Consultant

Find Out Even More At: https://tinyurl.com/mindflex-full-time-position

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

About Us:

MindFlex Education Pte Ltd is Singapore's #1 Education Agency. Our team is highly focused on bringing the best value to our clients, whilst building an enjoyable and vibrant office culture. Cultivating and caring about our personnel remains at the heart of our company. We promote a fun-filled family-like environment with strictly no office politics and no overtime culture.

We are currently expanding and looking for fresh & energetic talent to join our team. If you are a great team player with a good sense of responsibility and work ethic, do apply to this posting and we would love to get in touch with you!

Job Scope:

- Handle Day-To-Day Business Operations of Singapore's #1 Education Agency

- Attend to interested clients via various forms of warm leads (form orders, calls, WhatsApp...etc)

(no cold-calling or anything of that sort!)

- Assist clients in shortlisting and recommending suitable tutor profiles based on their criterias

- Coordinate and arrange 1st tuition lesson for clients and tutors

- Follow-up with any necessary administrative support and after-sales service

- Familiarize with and utilize custom-made company software which is focused on automation

Job Requirements:

- Friendly, Passionate and Energetic Team Player

- Organized and Good Administrative Skills

- Responsible and Strong Work Ethic

- Decent Typing Speed and Computer Skills

- Polite, Patient and Calm Personality

- Able to Commit for Minimum of 1 Year

- Poly & University Fresh Graduates are welcome, no experience required

Salary:

- $2,300 - $3,000/Month + CPF

(Depending on Qualifications & Work Experience)

- Attractive Monthly Team Bonuses ($200-700/month)

- Looking at about $2,500 - $3,700/Month or more after incentives

- Clear Salary Progression, Annual Salary Review (Minimum 10% Increase)

Working Hours:

- 4 Weekdays, 1 Weekend OR 3 Weekdays 2 Weekend

- 9.00am - 6.30pm

- Strictly No Overtime and No Bring-Work-Home Culture

Why Choose Us:

- Fun Working Environment

- Casual Working Attire, Relaxed Setting

- Spacious Office with Modern & Fun Entertainment Facilities (Pool Table, Playstation 5, Karaoke Set, Board Games...etc)

- Company Meals / Outings / Events / Bonding Activities

- Full Leave Benefits: PH, Annual Leave, Sick Leave

- Strictly No Office Politics / Drama

- Great and Enjoyable Company Culture

- Career Progression and Extremely Low Staff Turnover Rate

- New Bright Hill MRT (Brown-Line) at Doorstep of Office

Others:

- Shortlisted candidates will be contacted for a short interview over Zoom or Face-to-Face

- Signing of Non-Compete contract will be required upon successful employment

WHO WE ARE:

EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.

We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.

POSITION OVERVIEW:

The Helpdesk Operations Technician acts as the primary user-facing support staff for IT. In this role you will enthusiastically teach internal users how to best interact with and utilize technology; providing support as needed via face to face interaction, chat, email, and video calls.

WHAT YOU’LL DO:

• OS troubleshooting (Windows) user endpoints – virtual desktop, PC & laptop
• Work in a banking or trade floor environment
• Installation and configuration of OS (Windows)
• Installation and configuration of all applications as per BAML user requests while adhering to software policies
• Standard Microsoft desktop application installation and support
• Troubleshooting the OS and standard Microsoft applications
• Ensuring endpoint patching up to date using BAML tools
• Installing and configuring messaging client on workstations
• Email troubleshooting and housekeeping at the client end (Outlook)
• Troubleshooting & resolving user problems remotely for Second level using available tools and engineer dispatch at third level.
• Support of corporate mobile devices.
• Support of various virtual meeting software.
• Monitor and prioritize incident tickets received through bank standard ticket management system (ITSM)
• Monitor and prioritize request tickets received through bank standard ticket management system (ITSM)
• Installation & Configuration of drivers for standard peripherals like Printer, Scanner, and Modem Etc. Desktop rollout / replacement for users
• Software update / upgrades to be done using approved deployment tool as per agreed bank standards
• Support file printing from desktop environment.
• Escalate issues in a timely manner as appropriate for incident classification
• Support all desktop hardware devices and peripherals including LCD, keyboard of all types, mouse, webcam, speakers etc.

WHAT YOU NEED TO SUCCEED:

• 2+ years of experience as an IT Support Engineer, Analyst, or Administrator
• Able to perform heavy lifting work for hardware setup.
• Hands on experience troubleshooting Windows applications.
• Well versed in Hardware related troubleshooting skills
• Be empathetic, humble, and possess a strong focus on customer service
• Possess outstanding interpersonal and communication skills
• Strong knowledge of Windows OS platforms
• Ability to work individually and within a team in a high pressure work environment
• Strong organizational and managerial skills and detail-oriented work ethic
• Flexibility to work outside of standard work hours to accommodate special projects
• Must speak fluent English

EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit

Roles and Responsibilities:

• Provide applications troubleshooting and on-site support to users.
• Advise users and stakeholders on applications' workflows, processes, functionalities and usage.
• Liaise with internal and/or external stakeholders to identify system requirements.
• Support user requirements gathering and analysis.
• Log, escalate and follow through with issues and requests raised by users.
• Support in the testing and installation of new application and enhancement patches.
• Conduct training for users on the use of the applications.
• Perform regular maintenance checks on the applications.
• Support users on change control and system updates.
• Maintain and clean up the User Access Matrix.

Qualication and Requirements:

• Possess at least a Diploma or Bachelor's Degree in Computer Science/Information Technology, Engineering (Computer/Telecommunication) or equivalent.
• Minimum 2 years experience in the related field is required for this position.
• Able to commit to 24/7 standby and on site when required
• Able to work independently, multi-tasking, flexible and adaptable to changes.
• Good presentation, communication and interpersonal skills.
• Prior experience and knowledge in full SDLC cycle.
• Good team player, resourceful, flexible and excellent working attitude.
• Knowledge of business and IT in healthcare industry is an added advantage.
• Prior experience with technologies such as .NET, Java or Web Services
• Database knowledge and application development skills like SQL and SQL Reporting
• Analytical and problem solving skills
• Willingness to acquire new skills and knowledge

1. Incident Management

• To log all incidents (either via phone or email) into the Incident Management System and taking ownership of incidents and service requests from end user and ensure follow up and resolving the tickets within agreed SLA timeline
• Provide 1st level support and resolution to technical issues involving desktop clients, standard and client applications, and hardware issue
• Provide technical service to end users, troubleshooting issues related to personal computers, applications and IP phones
• Perform remote assistance through diagnostic techniques and pertinent questions
• To follow through all the necessary escalation to L2 or 3rd Party hardware vendor and also to Team Lead
• Single point of contact between end-users, next level support until issue is resolved
• To ensure all the information entered into the Incident Management System are accurate and complete

2. Asset Management

• Setup of new desktops and laptops in accordance to organisation policy
• Ensure all desktops / laptops and IT peripherals deployed are in working condition else rectification to be done
• Ensure the accuracy of the asset information such as all are tagged and recorded into the asset database accompanied by necessary form duly signed
• Report any discrepancy of data to Team Lead

3. Desktop Software/Patch Management

• To assist in the testing and rollout of the software / patches to all desktops / laptops
• Work closely and provide technical support to other IT teams as required
• Provide daily /weekly/ monthly update on the progress

4. Job Request

• Understand the user requirement, provide recommendation and solution to the user within SLA
• Provide timely updates on the status of the request assigned

5. Miscellaneous

• Primary support for data centre facility management
• Secondary network support with focus on data point provisioning
• Level-1 network troubleshooting for CCTV and IP Unified communication
• Perform administrative and other tasks as deemed necessary by the Team Lead

Required qualifications:

• Be empathetic and possess a strong focus on customer service
• Possess outstanding interpersonal and communication skills
• Strong knowledge of Windows OS platforms
• Ability to work individually and within a team
• Strong organizational and managerial skills and detail-oriented work ethic

This is a 12 months contract assigned to our client

Work Location : To be confirmed

Salary Range : $5,000-$7,500

Job Description

As an Entry-Level Infra Tech Support Practitioner, you will be responsible for the day-to-day IT Infrastructure Operations.

Your primary skill in IT Infrastructure Operations will be utilized to ensure that the project is completed successfully.

1. Provide technical support for IT infrastructure operations.

2. Ensure that the IT infrastructure is running smoothly.

3. Collaborate with the team to ensure that the project is completed successfully.

4. Troubleshoot and resolve any issues that arise during the project.

5. Ensure that all work is completed within the project timeline.

6. Provide support to the team and ensure that the IT infrastructure is running smoothly.

Top 3 Mandatory skills

1. IT Cloud Infrastructure Operations

2. Full Stack experience (NodeJS, ReactJS)

3. AWS Cloud administrative skills

Certifications

1. AWS Developer associate

2. AWS Administrator SysOps certified

Skills which are good to have / optional

1. Service management

2. DevOps pipeline understanding

3. System integration background

4. Incident Management

5. Problem Management

Our client, one of Asia-Pacific’s leading organizations is looking for:

Software Support Engineer

Responsibilities:

• Design, develop, document, test, deploy, and maintain software applications.
• Improve software quality using Scrum practices such as code review and unit testing.
• Be well-rounded and collaborate with QE, DevOps, or Product Owners and Business Analysts to contribute to the success of the project.

Requirements:

• Degree in Computer Science, Computer or Electronics Engineering, Information Technology or related disciplines.
• Looking for a Springboot Java developer willing to do L2 support work of monitoring applications, answering queries and do initial analysis and troubleshooting of issues reported.
• Familiar with cloud-native technology and architecture.
• Familiar with Clean Code, Design Patterns and Unit Testing.
• Knowledge and experience in Kotlin, Spring Boot Framework and Spring Cloud will be advantageous.
• Working experience in Agile and UX development environments will be an added advantage.
• Good presentation and listening skills.
• Self-driven, motivated, and strong desire to learn.

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Interested applicants can also email CV at [email protected] (for faster processing, please state the exact job/position title applied “Software Support Engineer”)

Only shortlisted candidates will be notified.

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EA License Number: 10C3636

EA Personnel Name: Vimmi Baunthiyal

EA Personnel Registration Number: R1543982

• Your primary responsibility is to provide technical assistance and support to end-users within the organization.
• Your role involves resolving hardware and software issues related to desktops, laptops, and other IT peripherals.
• You will be tasked with installing, configuring, and maintaining computer systems and ensuring they operate efficiently.
• Additionally, you'll assist users with technical inquiries, troubleshoot problems, and escalate issues when necessary.
• Provide remote assistance for off-site users using remote desktop tools.
• Assist users with login issues, password resets, and access-related queries
• Your goal is to ensure a smooth and productive computing environment for all employees, contributing to the overall efficiency of the organization.

• Strong understanding of desktop operating systems (Windows, macOS).
• Knowledge of desktop hardware components and peripherals
• Install and configure desktop operating systems, applications, and software updates.
• Set up and troubleshoot hardware components.
• Excellent troubleshooting skills to diagnose and resolve technical issues.
• Ability to analyze and solve hardware and software problems efficiently.
• Ability to collaborate with other IT professionals and support teams.
• Share knowledge and contribute to the overall IT support function.
• Familiarity with remote desktop tools for providing off-site support

#techsupport #desktopsupport #itsupport #ittechnician #l1support #l1desktopsupport #technology #tech

Experience: 3-5 Years

Role: Production Support Engineer

Key Responsibilities:

· Investigate production issues, respond based on production defect severity SLAs

· Manage and respond to users on timely manner.

· Log incident ticket for production issues and user queries

· Follow up on defect and incident closure and meet incident closure KPI

· Make sure system availability as per respective agreed SLA

· Ensure daily start of day(SOD) and end of day(EOD) execution for supported applications complete successfully

· Provide support for annual Disaster Recovery (DR) exercise for supported applications

· Provide support to System Engineers on server level patches / upgrade as and when applicable

· Knowledge with 3rd party monitoring tools like Control-M, Geneos, Splunk, SQL Monitor

· Knowledge with Market Data, and Geneos monitoring setup and dashboard configuration

· Ensure application incident & task documentation is properly updated for each production release

· Enthusiastic, hardworking, proactive and goal-oriented, with excellent communication and presentation skills, demonstrated professionalism and attention to detail

· Proven ability to work and resolve production incidents under strict time constraints and provide workarounds using AS400/mainframe or unix shell or DB scripts etc

· Strong skills in AS400, Linux/Unix Shell scripting, MS SQL, Oracle, BMC Control-M Scheduler

Good to have understanding and experience of ITIL methodology [service operation].

Key Requirements

• Prior hand-on production support experience of OPEN Systems/AS4000
• Good support knowledge in either one of the retail or wholesale payment or customer information systems
• Willing to work in onsite shift-support model [24*7]
• Hands-on experience in writing AS400 and SQL queries and parsing logs for issue investigation
• Hands-on experience in writing shell scripts (UNIX) and optimize incidents investigation
• Strong written, oral communication skills and able to manage user
• Ability to easily adopt to any technology / environment
• 2 or more years’ production support experience in bank or financial vendors across multiple technologies / platform
• Be able to work in fast pace and high-pressure working environment Willingness to work across platforms – UNIX / open, AS/400 and mainframe

Staff Nurse | 5Days | 9-6pm | SNB Registered | BCLS + AED license | Potong Pasir/Beauty World

• Monday - Friday: 9am - 6pm
• Salary: $2800 - $4000 (depend on exp)
• Working Location (Fixed) : Beauty World x 1 / Potong Pasir x 1

Job responsibilities

• Responsible for the care management of elderly clients under the senior care centre programme, including assessment, planning, implementation and evaluation of nursing care as well as client education
• Take charge of the whole clinical nursing practice in the centre and ensure compliance with approved standards of nursing practices, including the creation and maintenance of policies and SOPs.
• Perform all general nursing duties to provide quality nursing care and support to clients to ensure their safety and comfort. Duties include medication administration, wound management, fall risks and hospitalization procedures, medical emergency procedures, infectious diseases outbreak procedures and other nursing duties as required.
• Conduct assessments of clients during admissions and periodic reviews, including pre-assessment of referrals
• Assess and evaluate client’s conditions to plan and implement individual care plan accordingly. Consult and coordinate with OTs and PTs and other healthcare professionals as necessary.
• Monitor, assess and review the progress of clients.
• Identify early signs and/or deterioration of clients’ condition through observation and appropriate assessment tools.
• Ensure clients’ records are created, maintained and updated accurately on a timely basis.
• Responsible for the administration and submission of documentation to relevant government bodies
• Teach clients, caregivers and family members proper techniques in self-care.
• Assist and support delivery of health promotion activities in the centre.
• Participate in training and supervision of support care staff.
• Coordinate with programme staff to organize and participate in the centre programmes and activities.
• Other duties and tasks as assigned by the Centre Manager.

Job requirements

• Diploma or Degree in Nursing
• Possess BCLS + AED license
• Prior experience in Nursing Home/Dementia Day Care centre is an advantage

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Job Description

You will be responsible for the day-to-day IT Infrastructure Operations.

You will be required to provide support to the team and ensure that the IT infrastructure is running smoothly.

Your primary skill in IT Infrastructure Operations will be utilized to ensure that the project is completed successfully.

• Provide technical support for IT infrastructure operations.

• Ensure that the IT infrastructure is running smoothly.

• Collaborate with the team to ensure that the project is completed successfully.

• Troubleshoot and resolve any issues that arise during the project.

• Ensure that all work is completed within the project timeline.

Mandatory skills

1. AWS Certified - minimum Developer Associate or 2 yrs of AWS working experience.

2. Terraform working experience - 1 - 2 years 3. Javascript (NodeJs or ReactJS), Python 1 - 2 years

Good to have.

DevOps fundamentals - Source Code Management, Scripting, CI/CD 2. GCC 2.0 experience (optional)

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

Customer Support Specialist

• Working Days: 5 days Monday – Friday
• Working Hours: | 9am – 6pm
• Location: Pioneer
• Salary: $2,600 – $3,000 + $200 Transport Allowance

Job Description:

Warehouse operation management

• To manage inbound and outbound cargos and operation activities.
• To be responsible for maintaining acceptable and accurate inventory levels.
• To communicate and coordinate with warehouse operation team according to customer requirements.
• Handle Transportation arrangement and co-ordinations.

Team management

• Support Team work on daily reporting such as inventory report, warehouse and distribution tracking report.
• Work on monthly billing report for transportation and warehouse customers and do system invoicing.
• Communication with customer to receive orders and enhance customer satisfaction.
• Willing to take challenges and work offsite for different projects in the future.

Quality control and continuous improvement

• To assist with warehouse team leader/Manager for quality control and continuous improvement.
• To propose to warehouse team leader on continuous improvement schemes.
• To conduct the cost saving within the team.
• Monitor bonded (duty unpaid) cargoes, tally inventory with Singapore custom record.
• Monitoring products inventory and make sure the accuracy between physical stocks and system quantity.

Job Requirements:

• Diploma in Logistic Management / Supply Chain / Business Management.
• Minimum 2 years’ experience working in a warehouse environment preferably in a logistics, freight forwarding or related industry.

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279

Note: This role is for a 1-year contract position.

Roles and Responsibilities

1. Sales Submission and Data Management

• Checking of submission documents based on regulatory and internal guidelines to assess the status of submission & perform the necessary follow-up
• Packing submission for dispatch and packing internal documents
• Perform timely data entry on sales submissions and maintenance of client and policy data
• Checking of data entry to ensure accuracy
• Meeting of KPIs – accuracy, quality output and service levels
• Manage enquiries through common mailbox, internal and external stakeholders promptly

2. AML Screening

• Collate Due Diligence information and disposition the name screening alerts with rationale to support accordingly to the AML guidelines and policies.
• Document the disposition clearly and timely with supporting evidence using a risk-based approach.
• Perform the name screening duties and escalate true screening matches to AML function for further review.
• Reach out to respective business units to obtain additional identifiers / clarifications and support documents to conclude screening alerts.

3. General Administration

• Arrange for retention at the offsite storage and maintain proper records of the endorsed batch list and courier services consignment notes
• Inventory management of forms, brochures, and documents
• Send broadcast/announcement to all relevant stakeholders

4. Systems & Others

• Work on enhancement for inhouse system and perform User Acceptance Testing (UAT) for changes implemented and issue logs raised
• Update Operation Manual on a timely basis
• Review and streamline workflows where applicable
• Work closely with cross-functional teams for processing functions with interdependencies
• Identify interdependencies when analyzing issues and proactive to propose resolution
• Assist the HOD/Team Lead and perform adhoc tasks and projects as and when assigned

Requirement

• Minimum diploma holders
• Candidates with at least 2 years of experience in banking/financial industry preferred but fresh graduates are welcome
• Having compliance qualifications like ACAMS and ICT certifications is added bonus although not mandatory.
• Proficient in Microsoft Office Applications (Words, Excel, and Powerpoint)
• Self-motivated and able to work independently
• Able to prioritize and work in a fast-paced environment
• Ability to multi-tasks and take ownership of assigned tasks
• Good communication, time management and organizational skills
• Analytical and meticulous
• Positive attitude and willing to learn

Will you be part of the extraordinary?

NCS’s mission is to bring people together and harness technology to advance communities. As a leading technology services firm, operating across Asia Pacific in over 20 cities, our diverse 12,000-strong workforce delivers large-scale, mission-critical projects for governments and enterprises locally and regionally. Our NEXT capabilities of digital, cloud, platforms as well as our core offerings in Applications, Infrastructure, Engineering, and Cyber Security provide end-to-end technology solutions and services to our clients.

Your role is only the beginning

At NCS, we pride ourselves on empowering our people and talent to their fullest potential. Learning together in our NCS DOJO, we have comprehensive, built-in training and industry standard qualifications that will allow you to up-skill and re-skill as we grow together.

Our Ignite Work-Study Diploma Programme will enable you to kickstart your career and gain valuable hands-on experience while attaining a nationally recognised Diploma.

As a Software Support Engineer, you will gain valuable hands-on experience in the following domain:

• Automate and enhance business and technical processes to increase productivity seamlessly based on RPA (Robotic Process Automation)
• Participate in discussions with stakeholders to understand business and technical requirements
• Perform end user support – client management
• Perform first-level troubleshooting for client platform related problems and escalate to next level support team if necessary
• Respond promptly to incident, create incident tickets, investigate & provide temporary/permanent resolution of incidents escalated
• Provide timely status updates, reports on SLA, and ticket aging to relevant parties
• Track/monitor tickets for potential SLA breaches, escalate for attention to prevent SLA misses
• Analyse and recommend ways to reduce incident tickets as part of continuous improvement spirit

What should you have:

• ITE Certificate in Computer Science or related IT/Engineering fields
• ITE Graduate with less than two years of relevant working experience
• Positive attitude, eagerness to learn, good team player and highly collaborative