• Permanent role
• Well-established global organisation in the energy, oil and gas

About Our Client

We are partnering with a well-established organisation in the oil and gas industry, headquartered in Singapore with presence of offices in Europe.

Job Description

• Ensuring all daily BAU issues are resolved on a timely manner or escalated to the relevant team for resolution for the ETRM systems
• Supporting the Project Manager in all upcoming new projects by taking part in entire project life cycle, ranging from requirements gathering, functional design and user acceptance testing
• To drive regular discussion without ETRM vendors for issue resolution, prioritization of change request and release planning
• To involve in regular meetings with business users to understand new requirement and change request and drive them to completion

The Successful Applicant

• At least 5 years of working experience in the ETRM or related industry
• Strong understanding with SQL databases, VBA and Python scripts
• Good knowledge with Risk Management System, and front to back business process in a commodity trading firm or a financial institution

What's on Offer

• Permanent role
• Well-established global organisation in the energy; oil and gas industry
• Attractive remuneration and benefits package

Benefits:

• 5 Working Days: Monday to Friday: 8:30am to 6pm / 8:00am to 5:30pm / 9:00am to 6:30pm
• Location: Jurong East (walking distance from MRT)
• Work Life Balance

Job Responsibilities:

• Handle end-to-end work pass administration including but not limited application, renewal, issuance and cancellation of work passes for internal, external and outsourced workers timely.
• Maintain work pass administration record tracking and follow-up closely on all work pass transaction.
• Ensure the entire work pass Administration in compliance with MOM Rules & Regulations.
• Advise and monitor all pre-employment medical check-ups for new hires.
• Liaise with MOM and clients on workers or work pass matters.
• Troubleshoot and rectify application issues i.e.. rejected application.
• Daily Operations - arrange drivers for arrival of workers / medical check / courses, vaccination etc.

Additional requirements:

• Possess CEI (Basic) advantageous
• High level of initiative, meticulous and detailed oriented with strong organization skills
• Basic understanding of the prevailing MOM rules & regulations
• 1-2 years relevant experience

Key Responsibilities

Performs standard Tier I procedures including wafer measurement.

Performs preventative maintenance and wet cleans independently. Assists senior engineers with corrective maintenance as needed.

Disassembles, cleans and rebuilds kits as part of kit management quality.

Learns and applies diagnostic techniques and use of documentation and test equipment with assistance from senior engineers.

Able to diagnose and resolve basic technical problems.

Strives to perform BKM’s. Uses knowledge management systems. Follows all IP guidelines.

Has the ability to represent Applied Materials to the customer. Uses good customer service skills at all times while maintaining a professional demeanor. Displays respect for the customer by maintaining a neat and orderly work area. Demonstrates a positive attitude in less than optimal customer situations.

Complies with all safety procedures and consistently demonstrates safety as a value.

Other Requirements: This is a physically demanding position that often requires extensive walking, standing for extended periods of time, working in tight spaces, bending, squatting, twisting, kneeling, reaching, climbing stairs and ladders, lifting up to 35 lbs., the ability to distinguish between colors, the ability to work in an environment with noise that may be difficult for some individuals with sensitivity to noise, and the use of hand and power tools. Additionally, because this position generally involves working in a clean room, it requires the use of appropriate Personal Protective Equipment such as coveralls, hoods, booties, safety glasses, gloves, respirators, chemical aprons, and face shields.

Functional Knowledge

• Has developed analytical skills and application of scientific methods to perform a variety of activities

Business Expertise

• Has good understanding of how the team integrates with others

Leadership

• Has no supervisory responsibilities

Problem Solving

• Recognizes and solves typical problems that can occur in own work area without supervisory approval; evaluates and selects solutions from established operating procedures and/or scientific methods

​

Impact

• Impacts the quality of own work

Interpersonal Skills

• Uses communication skills to exchange of information

What you’ll be doing:

• OutSystems infrastructures on premise or on private clouds.
• Troubleshoot operating systems network and database related issues.
• Define the enterprise architecture to maximize OutSystems capabilities.
• Ensure OutSystems best practices for architecture performance and security.
• Manage applications lifecycle and deployment.
• Support on premise or on private clouds hosted running on Linux and Windows OutSystems, MySQL, MSSQL Server and similar technologies.
• Play a critical tech lead role in managing the operations of the environments and ensures this is done in accordance with established procedures and best practices.
• Implement monitor refresh and perform disaster prevention and recovery tasks on all supported applications.

What you’ll need:

• Any qualification in Computer Engineering and or any relevant qualification
• At least 5 years of relevant technical knowledge and experience in the administrating OutSystems 10 (and above) and integration with REST APIs.
• Minimum 3 years of working experience in supporting and managing Windows Servers, Linux Server, MySQL and MSSQLin current or past employment.
• Strong in governing system hygiene (Compliance factors).
• Adequate knowledge of web related technologies (Web applications, Web Services, Service Oriented Architectures and API) and of network/web related protocols.
• Strong analytical skills with ability to assimilate information quickly.
• Excellent communication (oral and written) skills and ability to influence to gain consensus from multiple stakeholders when required.
• Strong team player and interpersonal skills.

Benefits:

• AL: 15 days
• Medical Benefit
• 1 month performance bonus upon completion of a full year of services

Interested applicants: kindly submit your resume to [email protected]

Job Responsibilities:

Application Remediation -

1. Monitor the health/performance of applications to identify and address potential issues.

2. Conduct regular system checks and maintenance tasks to ensure optimal functionality.

3. Provide prompt and effective support to end-users, addressing inquiries, troubleshooting issues, and offering solutions.

4. Collaborate with users to understand and document their needs, ensuring a positive user experience.

5. Investigate and diagnose software issues, working closely with development teams to resolve complex technical problems.

6. Document and communicate solutions to recurring problems to minimize future occurrences.

7. Maintain comprehensive documentation of application configurations and support processes.

8. Create user guides and knowledge base articles to empower users to resolve common issues independently.

9. Work closely with cross-functional teams to ensure effective communication and collaboration.

10. Participate in the testing and deployment of new software releases.

Job Requirements:

• Application Support, Troubleshooting and Patching
• Degree or Diploma in IT/Computing with experience in managing applications and products to ensure day to day operations.

Saghana Sithara | Registration Number: R1550224

Customer Service |Sales Support | Quotation | Ubi

• Working hours : Monday - Friday (8.30am to 6pm) / Alternative Sat : 8.30am to 1pm
• Salary: $2000 to $2300
• Location: Near to Ubi MRT (Focus One)

Job Responsibilities:

• Answer Customers enquiries from phone calls, email.
• Issue invoice
• Arrange deliveries
• Quotations
• Part time cashiering duties

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Career Highlights:

• Good career advancement opportunities
• Competitive compensation benefits
• Company’s transport available.

Job Description:

• Provide technical support for JD Edwards EnterpriseOne applications, troubleshooting issues and ensuring system availability and performance.
• Collaborate with cross-functional teams to analyze, configure, and implement system enhancements and upgrades.
• Conduct regular system maintenance, including patching, updates, and monitoring system health.
• Offer end-user training and create documentation to facilitate efficient use of JDE applications.
• Respond promptly to user queries, identifying root causes and implementing solutions in a timely manner.
• Participate in the development and execution of test plans for system changes and enhancements.
• Maintain compliance with security standards, ensuring data integrity and confidentiality within the JDE environment.
• Proactively identify opportunities to streamline processes and optimize system performance.

Job Requirements:

• BSc Computer science or similar
• At least 3 years of working experience in providing applications/system support for JD Edwards.
• Working hours: 5 days (Mon-Fri: 8am to 5.30pm)

• Provide 7 x 24 operational support for all production practices including weekends and holidays for:
• Basis IT troubleshooting knowledge on both Window and Mac machine.
• Update and maintain good working knowledge of DWP platform and other associated system and processes.
• Help in documenting BAU support processes
• Assist Property team in managing Video Conferencing rooms room
• Support DWP CSAT
• Provide technical expertise to facilitate investigation of complex technical issues.
• Possesses strong understanding of technical in DWP systems to identify and resolve issues in a timely fashion.

Working Hours: Monday to Friday [9.00am-6.15pm]

Location: Suntec Tower 3

Requirements:

• 2-3 years of relevant experience

Job Scope:

• Prepare commodity sale and purchase contracts in consultation with Trading, Trade Finance and Shipping Team.
• Liaise with suppliers and buyers on all contract related finalisation.
• To follow up and finalize all Trade related contracts in consultation with the internal team and put through the Trade Contract.
• To handle transaction cycle for all shipments with proper monitoring of each step of trade deal execution
• Keep track of contract details and make out periodical reports as and when required.
• Work closely with back office and operational staff to ensure smooth logistics/end to end supply chain of your trades

Low Jia Yi R22104302

The Supreme HR Advisory Pte Ltd 14C7279

VSolutions Pte Ltd, a leading solutions provider for the media and broadcast industries has been engaging and delivering successful seamless workflow solutions to many satisfied clients in Singapore and beyond. We provide Point products sales, Postproduction System Solutions, Digital broadcast and Media Asset Management Solutions. We are looking for suitable candidates to join our team and explore the interesting world of digital media.

We are looking for an experienced and well-organized Sales & Admin individual to provide the necessary support to the field sales & service team. The successful candidate will become the point of reference for colleagues and customers alike, by keeping schedules and providing feedback, documentation, and information. The goal is to facilitate the team’s activities to maximize their performance and the solid and long-lasting development of the company.

Position : Sales Support Executive

- Generating leads: Responsible for identifying potential customers and building a list of leads to contact.

-Assisting in sales & service proposal and follow-ups not limited to quotations, sales order and follow up Proforma Invoice and other sales related documents to ensure the flow of processing smoothly.

- Assisting in sales and marketing activities when needed as coordinating company events/Exhibition/Conference/Seminar.

- Providing administrative support: Responsible for providing support to the sales & service team, such as scheduling meetings, coordinating RMA, and preparing reports.

- Tracking customer interactions: The individual will be responsible for keeping track of customer interactions in a customer relationship management (CRM) system via Zoho CRM inclusive of entering and maintaining sales data.

- Providing support to the management, inclusive general office management, ad hoc duties and support as required.

Requirements

• Proven experience in sales experience as a sales coordinator or in other administrative positions will be considered a plus.
• Familiarity with Microsoft Office Suite is a must and CRM systems advantages.Well-organized and responsible with an aptitude in problem-solving.
• Have excellent communication and organizational skills, as well as experience in sales or customer service.
• Willing to learn and excellent in handling multi-tasking jobs.
• A team player with high level of dedication.

Qualifications

• O/A Level or Diploma in any relevant discipline or relevant field certification in sales, marketing or customer service will be an asset.

Benefits:

- 5 days working

- Friendly working environment

- Attractive remuneration and benefits

- Work life balance

If you possess the above qualities, we would like to know you better, please send us resume, qualification certificate indicating available commencement date and expected salary. We regret that only short-listed candidates will be notified.

Website : www.vsolutions.tv

Job Description

• Coordinate with Operations and Client to ensure quality service delivery.
• Maintain stock and inventory.
• Implement maintenance schedules for tools and equipment.
• Facilitate effective work processes.
• Assist in resolving existing contract conflicts.
• Support Operations team to perform administrative duties include data entry, prepare report, maintaining and compiling records and org chart etc.
• Assist on arranging worker’s accommodation and liaising with agent.
• Monitoring & updating attendance of employees' records and maintaining a proper filing system.
• Office administrative duties including courier, provide clerical support on daily operation, including filing, scanning, photocopying, etc.

Job Requirement

• Min 2 year in Operations / Clerical Administrative
• Good knowledge of Microsoft Word, Excel and PowerPoint
• Able to multi-task and have initiative to respond to various situations
• Class 3 License

Your Role

An Application Support Engineer is an IT professional who provides technical support regarding a spectrum of software used within a specific business sector. Application Support Engineers are responsible for database management, while others put more emphasis on the programming end of an application.

What Will You Do

• Support Business Manager, Team Lead and sales team in various activities to ensure timely delivery/closure on business critical issues according to customer expectation.
• Level 1 and 2 support on software functionality and IT related issue
• Writing of Software/business Requirements Specifications/ Cases/user manual, test cases and test plan documents
• Perform SIT/QA/UAT testing
• Setup/create test data for users to do UAT
• Service request fulfilment
• Create and maintain support tickets
• Handle application query, issue and service request
• Support with system testing and deployment
• Assist with the goal of meeting performance and usage requirements
• Perform maintenance, troubleshooting, bug fixes and provide solutions
• Monitor the systems to ensure availability to users in a secure and controlled manner
• Conduct system backups, optimization, initiation of recovery procedures

What Do We Want

• Diploma in Computing, Computer Science or Computer Engineering or Equivalent
• At least 2 years software support application
• Ability to write Software/business Requirements Specifications
• Ability to write Use Cases/user manual, test cases and test plan documents
• Ability to investigate issues reported, reproduce issue and determine cause

Roles & Responsibilities:

• Candidate will be part of our Support team liaising with Product developers to support Client Products deployed at customer sites across the globe.

• Will work along with the Support Lead, take up support tickets assigned, probe the issue, and give possible resolution within the Turn Around Time.

• Candidates will be trained in client products to give end to end resolutions on usual technical issues raised.

• Candidates will be receiving, prioritizing, documenting and actively resolving issues that arises out of our products in any contact center production environment.

• Job profile involves travel to Customer Site across the globe on need basis to perform any support related activities on Client Products.

• Must perform technical troubleshooting on our products implemented at customer site by taking a remote session (or) by coordinating with onsite engineer.

• May have to extend regular work timings and work on various time zones while working on Support tasks assigned.

• Will report to the Support Lead and will be part of INDIA Delivery Center.

Required Professional & Interpersonal Qualities:

• Any Graduate / BE / BTech /MCA.

• Exceptional ability to build and manage relationships and expectations with stakeholders, supporting organizations, and peers.

• Excellent communication, management, negotiation, and organization skills with the ability to communicate at executive levels of the organization.

• Working according to target market time zone a must. Excellent verbal, written and effective communication skills.

• Demonstrated ability to achieve stretch goals in a highly innovative and fast paced environment.

• Effective time-management, organizational and prioritization skills.

• Strong sense of responsibility, accountability and passion about quality of work, desire to learn and take ownership.

Has developed proficiency in a range of processes or procedures through job-related training and considerable on-the-job experience. Completes a variety of atypical assignments, as needed. Works within defined processes and procedures or methodologies and may help determine the appropriate approach for new assignments. Completes work with a limited degree of supervision. Likely to act as an informal resource for colleagues with less experience.

Key Responsibilities

Assists in planning the daily work schedule within assigned territory to ensure completion of Preventive Maintenance and remedial maintenance.

Uses escalation policies as required to keep management informed of down situations.

Verifies and approves the operational quality of system equipment. Performs daily, weekly, monthly, quarterly, biannual, and annual periodic maintenance on systems within established time frames. Also performs wet cleans as required. Instructs customers in the operation and maintenance of systems. Troubleshoots and corrects process variations on systems partially with assistance from senior engineers.

Assumes responsibility for complete customer satisfaction within assigned accounts. Assists in planning, communicating, and co-ordinating support plans with customer management.

Performs start-up, warranty, paid service, and service contract activities. Performs TIER II start-ups within established time frames. Assists on TIER III start-ups. Provides technical assistance to less experienced Applied personnel. Uses training and experience to identify some process related system problems.

Serves as the Company liaison with the customer's front line management on administrative and technical matters for assigned projects. Assists in the preparation of and participates in customer meetings.

Develops and implements plans to increase productivity. Tracks equipment performance and plan uptime improvement. Has a working knowledge of Statistical Process Control. Utilises Quality Improvement Process methods and terminology.

Plans and executes support activities on a wide range of Applied Materials' systems. May need technical assistance in performance of daily responsibilities.

Functional Knowledge

• Has developed proficiency in a range of analytical processes or procedures to carry out assigned tasks

Business Expertise

• Has a good understanding of how the team integrates with others to achieve objectives

Leadership

• May provide informal guidance and support to more junior team members

Problem Solving

• Provides solutions to problems in situations that are atypical or infrequently occurring based on existing precedents or procedures

Impact

• Impacts the quality of own work and its contribution to the team

Interpersonal Skills

• Uses communication skills to regularly exchange information

Qualifications

Education

• Associate's Degree
• 4 - 7 Years of Experience

Technical Support Engineer
Responsibilities:
1. Ensure the stability of the video cloud products. Monitor the quality of online video services. Ensure that online incidents are solved completely, and understand every key point in the process of problem solving
2. Have a general understanding of our services and related systems. Being capable of setting standards to improve the efficiency of problem handling and reduce the probability of accidents happening greatly
3. Summarize the pain points in the use of the system periodically, and give suggestions to improve the service efficiency of the system
4. Document the summarized experience to form a knowledge base to facilitate knowledge sharing within the team.
5. Understand the system architecture deeply, and implement the data-indicator-and technical- driven product development. Propose a technical plan to the responsible system, and enable the implementation of the plan.
6. Analyze and summarize the technical issues and processing procedures, and propose effective suggestions and improvement schemes
7. Communicate with customers and product managers in an efficient way, and promote R&D work to meet what customer needs. Be capable of controlling the overall progress, quality and risks of the project

Requirement:
1. 3 to 8 years of technical support related working experience.
2. Bachelor’s degree or equivalent in the Computer Science, Computer Engineering or
Information Technology.
3. Candidates will be handling customers are based out of Mainland China.
4. Excellent communication, relationship building skills and comfortable managing multiple products, projects and customers.
5. Familiarity with video\audio related protocols, networking protocols(http,https,tcp,udp .etc) and CDN technology is a plus.
6. Strong problem solving and analytical skills
7. Familiarity with build/deployment/runtime tools e.g. Maven, Git, CocoapodsTechnical Support Engineer

Skills and Knowledge requirement:

1. Computer literate

2. outstanding communication skills

3. Good interpersonal skills

Education and Experience requirement:

1. Proficient in written and spoken English and Tagalog

2. Minimum 5 years' relevant experience

3. University graduate

Weekend work required

Candidates who meet the above criteria and competency should apply with certified copies of relevant qualification together with detailed resume to the following email address :

[email protected]

Customer Service ( Luxury Retail )

► Tuesday to Saturday 9.30am to 630pm

► Central

► Basic up to $4000 + VB

Job Responsibilities

• Attending to client's after sales requirements
• Assess repair requirements and advise client accordingly
• Addressing to customer feedbacks
• Manage client expectation/demands for damages
• Conducting of training
• Attend to customer enquiries via email / telephone

Job Requirements

• Minimum 5 years of relevant experiences
• Experience working in retail industry
• Wiling to work on Saturday and roster may apply

For consideration, kindly submit your CV to [email protected]

*Only shortlisted candidates would be notified**

MTC Consulting Pte Ltd | 15C7752

EA. Registration No.: R2199045 LIM SIANG FAN

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a Career Advisor who can help support us through the next phase of the growth and development roadmap.

Job Highlights:

• Junior/ Entry (No experience required - Training Provided)

• Senior level positions from various sectors are available

• Convenient location (5 minute to Tanjong Pagar MRT)

• Abundant personal growth and progression opportunities

• Start-up environment, welcoming workplace culture

• Stable Basic Salary + Uncapped, Attractive Sales Incentives

Job Duties:

• An integral role as a recruiter in fulfilling clients' staffing needs

• Handle full spectrum of recruitment and talent acquisition matters

• Conduct Interviews/phone screening and select potential candidates to meet clients' requirements

• Coordinate interviews between candidates and clients

• Develop connections and new business and relationship management sources with existing accounts

• Engage in networking and building relationships with business partners and jobseekers

• Ensure that the company's objectives and sales targets are met

• Other ad-hoc duties apply

Description / Requirements:

• Minimum Diploma / Degree

• Entry Level to Experienced consultants welcome (Multiple positions)

• Strong passion for recruitment and people-oriented

• Good communication and interpersonal skills

• Comfortable working in a fast-paced environment

• CEI certified would be an advantage

• Self-motivated, proactive personality, willing to work and achieve goals in a team.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only the shortlisted candidates will be notified.

Email Address: [email protected]

The Opportunity

• Adecco is partnering with one of the most well-established and respected financial institution with a strong track record of success.
• They have a culture of innovation and continuous improvement, constantly looking for ways to improve their services and offerings.

Job Responsibilities

• Provide level 1 and level 2 application support (technical and functional) to a portfolio of counterpart credit risk applications.
• Analyze and manage incidents/problems/requests coming from users
• Process and issue daily, weekly and monthly reporting on data quality of risk chain in which the activity is usually more intense on monthly run.
• Supervise and monitor daily and monthly chains and handle user request by working
• closely with project, infrastructure and production teams
• Support overnight batches which take place during the Singapore Morning and early afternoon time to ensure that problems are swiftly analyzed and resolved to minimize down-time.
• Handle some automation and development to improve support activity
• Prepare and maintain support documentation
• Maintain programmable code outlined in technical instructions and specifications for software applications.

Job Qualification

Mandatory

• Candidates should have 3+ years’ experience in application support in a large organization.
• Exposure to Capital Markets applications
• Exposure to Counterparty Credit Risk applications
• Strong knowledge in Sybase, Unix, Shell scripting, Perl and Control-M
• Good knowledge Microsoft Office
• Good knowledge in Control-M
• Knowledge in Financial products (Treasury, FX, Credit, IRD…) is an advantage
• Careful observance of standards and processes
• Excellent communication and interpersonal skills
• Strong analytical or troubleshooting skills
• Ability to work well under pressure
• Autonomous, self-motivated and excellent team player
• Strong perseverance and diligence towards attaining goals and effective time management
• Self-starter and ambitious

Good to have

• ITIL Experience
• French speaking capability is an advantage
• Exposure to Market Risk and Compliance domains is an advantage

Education Requirements

At least a Bachelor’s degree in any of these faculties:

• Computer Science
• Information Technology
• Programming & Systems Analysis
• Science (Computer Studies)

Shift Timings:

• Shift is required as per standard

Next Step

Click “apply” or send resume to: Tamanna Bilandi [email protected]

EA Licence No.91C2918| Personnel Registration No. R2096241

Job Description

• As an Entry-Level Infra Tech Support Practitioner, you will be responsible for the day-to-day IT Infrastructure Operations.
• You will be required to provide support to the team and ensure that the IT infrastructure is running smoothly.
• Your primary skill in IT Infrastructure Operations will be utilized to ensure that the project is completed successfully.
• Provide technical support for IT infrastructure operations.
• Ensure that the IT infrastructure is running smoothly.
• Collaborate with the team to ensure that the project is completed successfully.
• Troubleshoot and resolve any issues that arise during the project.
• Ensure that all work is completed within the project timeline.

Requirements:

Top 3 Mandatory skills:

1. IT Cloud Infrastructure Operations.

2. Full Stack experience (NodeJS, ReactJS).

3. AWS Cloud administrative skills, AWS Developer associate or AWS Administrator SysOps certified.

Other Skills Requirements:

1. Service management

2. DevOps pipeline understanding

3. System integration background

4. Incident Management

5. Problem Management Skills which are good to have / optional

6. CAT2 clearance is required before onboard.

Responsibilities:

• Comfortable working with online systems (Microsoft and e-commerce system).
• Daily work will be downloading of data (word or excel documents) from online systems and do routine adjustments of texts and formatting which will be printed out, laminated, and cut to be displayed during our Buddhist Ceremonies.
• Assist in Monk/duties/tasks during ceremony.
• Update donors contact and biographical information.
• Assist in handling ceremony enquiries if necessary.
• Other duties assigned by superior
• Training will be provided.

Requirements:

• GCE 'O' and above
• Able to type Chinese Characters using Hanyu Pinyin.
• IT savvy - Word / PowerPoint / Excel. Main work will be focused on Word software.
• 5 days works per week. (must work on Public Holidays and weekends)
• Must work on Chinese New Year period
• Familiar with Microsoft Dynamics 365 will be advantage but must be comfortable working with online systems. Training will be provided.
• Familiar with Buddhist Ceremony / Event will be advantage.
• Meticulous, attention to detail and independent.

• Benefits
• 1 Meal Included (Lunch)
• Year end Bonus
• Public Holidays Annual Leave compensate
• Dental/TCM Reimbursement
• Overtime
• Panel Medical

Responsibilities

• Work closely with and render support to Relationship Managers
• Work closely with various departments to ensure a smooth process in delivering the necessary deliverables to vendors.
• Friendly approach in handling customers and vendors queries efficiently
• Liaise and maintain a good relationship with Vendors’ Sales and Admin throughout the sales process
• Provide general administrative support to the Vendor Financing Team

Requirements

• Ability to work with people across different departments in the Company and is a strong believer in customer service for both internal and external stakeholders
• Meticulous and takes initiative in problem resolution
• Possess a pleasant disposition and a team player

Job Highlights

• 5-days work week, Mon-Fri, 8.30 am to 5.30 pm
• Training provided

Interested candidate who meets the essential prerequisites, please submit your resume and contact telephone number.

Job Summary:

As a Senior Client Advisor in J.P. Morgan Asset Management Private Wealth Solutions team, you are responsible for the largest distribution partners operating within the private wealth space through which our extensive range of equity, fixed income, multi-asset and alternative investment products are distributed.

There are significant growth opportunities for the private wealth segment and the Singapore business and we seek a high caliber, experienced candidate to perform this role.

Our Firm – Powered by Purpose

J.P. Morgan Asset Management (“JPMAM”) is committed to providing exceptional service to our clients and business partners. Our sales and client service teams, marketing support, and product specialists, are dedicated to the support of our clients and leverage the capabilities of our global firm to deliver to our clients.

In particular, our client advisers help our clients build stronger portfolios, for institutions, intermediaries and individuals alike. Clients now face an infinite set of portfolio building challenges, and we meet them with a singular focus: to offer investment solutions designed to achieve their goals in the way that’s best for them.

The asset management business aims to achieve our objectives through offering the best of our firm’s solutions, services, and intellectual capital. We stay firm and committed to our beliefs of unwavering business principles, the valuable partnerships we have developed and our culture.

With firm commitment to build long-standing relationships with our clients, our Private Wealth Solutions team partners closely and supports private banks and private wealth managers across APAC to address the need of private wealth clients with a range of diverse solutions. The region remains a key center for private wealth growth, presenting significant opportunities for our partners and us to develop and broaden our businesses together. We seek a high caliber, experienced candidate to join our team with the following responsibilities:

Job Responsibilities:

1. The individual will report to the APAC Head of Private Wealth Solutions, aim to provide world-class service, the highest quality of advice, and the best of JPMAM solutions and capabilities to our clients and partners, through holistic partnership and strategic engagement.

2. Operate within a dynamic APAC team in managing and growing both key regional relationships, and partner global client advisor teams to drive the firmwide relationships to grow the overall business.

3. Articulate and advise partners and clients on JPMAM market views, thought leadership, investment capabilities and solutions to deliver the firm.

4. Determine and implement client strategy to drive strategic business growth in line with location, regional and global priorities.

5. Communicate deep knowledge of private wealth industry needs internally to influence and enable JPMAM to refine and deliver the best of services tailored for the client segment.

6. Deliver commercial success, quality of service and risk-controls excellence of the overall business by working with internal business stakeholders through day-to-day responsibilities, strategic initiatives, and projects.

Required qualifications, capabilities and skills:

1. Bachelor’s degree in any discipline.

2. Minimum 10 years of experience in the financial industry, with relevant sales and/or investment product advisory experience from Asset Management firms or Financial Institutions.

3. Demonstrate strong knowledge of the Asset Management business, and well-versed in all asset classes and investment products.

4. Demonstrate a strong understanding and keen interest in financial markets.

5. Dynamic team player who is self-motivated and possesses strong interpersonal skills, showcasing the ability to proactively engage multiple stakeholders at all levels of seniority to drive our sales agenda and operate with strong sense of urgency.

6. Independent learner with logical thinking, excellent problem-solving and analytical skills.

7. Excellent written, communication and presentation skills, with the ability to explain complex matters in a concise and meaningful way.

8. Familiarity with PC Skills such as MS Office and Bloomberg.

Preferred qualifications, capabilities, and skills:

1. Alongside fluent English, proficiency in Mandarin and/or Cantonese language skills is preferred as there will be interaction with Chinese speaking clients and stakeholders.

2. Proficiency in coding and programming such as Java or C++ will be an added advantage.

3. Professional qualifications such as CFA charter holder and/or CAIA designation is preferred.

To apply for this position, please use the following URL:

https://ars2.equest.com/?response_id=f0f98bf31befcad5bcf0154fe34b1337

The Opportunity

• Adecco is partnering with one of the most well-established and respected financial institution with a strong track record of success.
• They have a culture of innovation and continuous improvement, constantly looking for ways to improve their services and offerings.

Job Responsibilities

As a Support Analyst, you will be part of Run Control Tower team which is a gatekeeper for Production stability & quality as well as Support Practices across CBI Subdomains. Strive for continuous improvement in order to improve the quality of service regarding Produciton matters.

The Run Control Tower has two main functions:

• Gatekeeper for the production stability & quality
• Responsible for the support practices across CBI Subdomains

The main streams of its activities are to:

• Design the processes, methodologies, define and control their operational implementation (requests, incidents, problems, intprods, changes, knowledge
• Supervise the production activities (with reporting, governance and operational management)
• Coordination transversal IT events and operations (WIP, DRP, Crisis, Obso projects, Security topics sustainability)
• Control the transition from project to run (ORA/ CAB/ Frozen Periods/ Payment Setup)
• We have a strong collaboration and proximity on daily basis with support, dev and IP and DRP teams.
• We are also in touch with CAGIP and GIT production process owners and security referent and the different production communities.
• We work to develop and standardize the practices accross CBI so we report on our progress and solutions to the CBI board and have our heart set on communicating as widely as possible on our assets and results.
• We globally handle all transversal topics which help to set boundaries to production activities and to improve the production reliability.
• We handle around 2 daily communications, 3 weekly reportings, 1 monthly reporting for the CBI management, 4 monthly business reports.
• We also manage the CAB, WIP, DRP, ILSI activities with some oncall activities.
• We are finally responsible for the CBI Run Portal.

Strong points:

• Challenging mission which help to develop strictness, agile methods and precision in the communication
• Ensures a good visibility from the management and all CBI colleagues
• The collaboration with support & dev teams allow to develop IT and production knowledge
• It a long running mission (stable for 3 years)/ Home working 2 days by week/ Human and contstructive context

Improvement axes :

• Need to structure the information for all CBI teams
• Need to bring more and more visibility
• Need to propose initiative to develop digital solutions and assets
• Need to save workload by optimizing and automatizing RCT activities
• Need to strengthen the way to perform in parallel run and project tasks

CBI colleagues and management expectations:

• Be the point of contact on each run process to give advice on method and good practices
• Ensure a strong proximity with support teams on daily basis to help on incident management, tickets data quality and to remind deadlines on incident reports and problem follow up. Bring visibility with reportings on production health and risk exposure, Sustain change preparation and prod stability.
• Provide impact analysis and roadmap visibility and every transversal event (whenever it is a punctual operation, a WIP or a security exercise). Help to develop CBI production knowledge. Propose global action plan to secure the production and enhance its reliability

Job Qualification

• Good knowledge on ITIL processes and a 3 years’ experience in the IT (change management and CAB administration/ incident management/ resolution communication and coordination/ able to challenge an incident report/ Problem follow up/ Production risk analysis)
• Knowledge sharing minded (wiki + procedures + training + self-learning video)
• Fluent english
• Good communication
• Will to understand the production need and to propose a suitable solution
• Dynamic mindset interested in clarifying situations (impact analysis, process and rules definition, roadmap with roles and responsibilities) for other people
• Be able to perform regular concise executive summaries
• Be reactive

Techno:

• Jira + Service Now
• Full Office suite with an ability on iconography usage and pivot table
• SQL developer (simple and joined queries)
• PowerBI (data refresh, report generation and new indicators building).

Next Step

Click “apply” or send resume to: Tamanna Bilandi [email protected]

EA Licence No.91C2918| Personnel Registration No. R2096241

Your role

Do you thrive in an international environment?

You adapt fast to new circumstances?

You will be working in the Corporates International team in Singapore. We are a small team of specialists in APAC supporting Swiss and Swiss-linked European Corporate Clients to develop their business in the region.

Key tasks and responsibilities include, but are not limited to:

· Lead the acquisition & onboarding process of new clients and help to maintain and develop the existing client base

· Take full responsibility for all client activities including daily client management tasks in the relevant markets and coordinate UBS offering across all products

· Ensure that the relevant KYC and compliance rules are observed, take responsibility for monitoring deadlines and preparing and following up client discussions or meetings

· Act as CIC APAC ambassador and promote our services internally and externally, beyond regions and divisions

Your experience and skills

· Certified Corporate Banker (CCoB) / Higher Commercial Education / University degree

· At least 3 years of relevant experience in Corporate and Institutional Banking

· Good understanding of Corporate Transaction Banking

· Proven track record in client acquisition and development of client relationships

· Strong entrepreneurial skills, highly committed, used to a fast-paced environment and a team player