Responsibilities:

* Provide swift and professional IT support via phone/email/chat

* Perform analysis, diagnosis, and resolution of desktop/laptop/mobile devices problems for clients, recommend and implement corrective solutions

* Utilise Service Now ticketing system to record, update and resolve tickets from clients; Escalate tickets to next appropriate resolver group when needed

* Experience with following system/technologies: Windows OS, Mac OS, iOS, SCCM, MDM clients, Virtual environments (VDI, Citrix, vSphere), etc

* Upholding procedures for logging, reporting, and statistically monitoring service desk and desktop operations

* Write technical support and client documentation in form of Knowledgebase articles

* Meet or exceed expected customer service levels

Key Competencies:

* Excellent proven track record supporting clients in a financial environment

* Provide swift and professional IT support via phone/email/chat

* Perform analysis, diagnosis, and resolution of desktop/laptop/mobile devices problems for clients, recommend and implement corrective solutions

* Utilise Service Now ticketing system to record, update and resolve tickets from clients; Escalate tickets to next appropriate resolver group when needed

* Experience with following system/technologies: Windows OS, Mac OS, iOS, SCCM, MDM clients, Virtual environments (VDI, Citrix, vSphere), etc

* Other duties as assigned by the Level 2 Support Leads

* Upholding procedures for logging, reporting, and statistically monitoring service desk and desktop operations

* Write technical support and client documentation in form of Knowledgebase articles

* Meet or exceed expected customer service levels

* Other duties as assigned by the Level 2 Support Leads

• CAT-1 cleared/eligible candidate is required for this role.
• Experience in data analysis.
• Experience in managing data reconciliation/quality checks (implementation, monitoring and troubleshooting).
• Hands-on experience with Oracle PL/SQL.
• Experience in performing UAT.
• Able to manage SLA and queries from end users.
• Experience in providing documentation support e.g. in technical/functional specifications.
• Possess finance domain knowledge.
• Good problem solving and logical thinking.

• CAT-1 cleared/eligible candidate is required for this role.
• Experience in data analysis.
• Experience in managing data reconciliation/quality checks (implementation, monitoring and troubleshooting).
• Hands-on experience with Oracle PL/SQL.
• Experience in performing UAT.
• Able to manage SLA and queries from end users.
• Experience in providing documentation support e.g. in technical/functional specifications.
• Possess finance domain knowledge.
• Good problem solving and logical thinking.

Job description

1. Project: Manage life cycle management (LCM) and improvement projects for network, servers, storage, backup and voice infrastructure.
Be responsible for the execution (on scope, on time, on budget) of all assigned projects
As assigned, lead or assist in the planning, implementation and introduction of projects for new systems and technologies.
Drive IT changes and standardization aligned with the GIT and CPS IT strategy.
Track delivered benefits of the infrastructure programs.

2. Exploitation: Administer, Monitor and measure performance of infrastructures component.
Manage and monitor data backup on infrastructure component (Servers data, Network configuration …)
Patch and update infrastructure component (Servers …).

3. Support: Provide 2nd level support for network infrastructure, servers, voice infrastructure
Support plant information systems (shop floor network, Radio frequency equipment …)
Driving service improvement plans on ongoing basis.

4. Engagement: Building sustainable relationships with the Engineering and Manufacturing teams in his location to support business changes and standardization 10%

5. Assists in research and fact-finding to develop or modify information systems; assists in preparing detailed specifications from which programs will be written; analyzes existing system logic difficulties and documentation; may use CASE tools. Individual contributor representing the most common entry point for this career stream; works under direct supervision.

Caldecott

6 months

Monday - Friday

Office hours

• Assist in developing and executing engagement strategy on new focal areas
• Develop engagement toolkits and levers to engage different stakeholders (e.g.religious organisations, Social Service Agencies, corporates)
• Develop stakeholder mapping/tiering to guide customised engagement efforts
• Basic Research Support: Assist in conducting desktop scans and basic research activities (e.g. create online survey form) to gather relevant information
• Dat Analysis and Reporting: Using Microsoft or other tools to collect, analyse, and present data from basic research activities to support decision-making and identify areas for improvement
• Project Support: Ensure progress coordination, documentation and tracking of key research and transformation initiatives. Ensure alignment with project requirements and timeline

Requirements:

• Singaporean
• Degree in any field
• At least 1 year of research support, project support and data management experience
• Experience in managing stakeholders

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO.https://go.persolkelly.com/job/apply/9616

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tacand the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries. Suzana Binte Slemat (EAP No. R1989461) EA Licence No. 01C4394

Define and implement the needed application monitoring for timely incident detection. Use monitoring as code whenever possible. · Supervise and monitor daily and monthly batch chains, which take place during the Singapore morning and early afternoon time, to ensure that problems are swiftly analyzed and resolved to minimize downtime · Process and issue daily, weekly and monthly reporting on data quality. · Streamline processes to minimize manual intervention. Incidents and Requests management (from business users and other IT teams) · Provide level 2-application support to back office users. · Analyze and manage incidents/requests. · Coordinate incidents affecting several teams. Problem Management and continuous improvement · Identify recurring problems and eliminate them. · Provide requirements to build team for bug fixing and improvements. · Prepare and maintain knowledge base for each of the applications in the scope of the team in coordination with build team and operations team. · Put in place trainings for business users to reduce the number of daily requests from business to IT. · Process improvements. · Coach more junior team members as required. Change improvement · Release testing. · Performance analysis. · Production deployment and validation. · Production releases on weekend (rotating schedule within the team). · Qualifications and Profile · Basic knowledge of Java, PL/SQL & Linux. · Experience on Calypso version 16. · Hands-on experience in Calypso Back office functionalities: o Engines o Events o Filters o Reporting Framework o Scheduled Task o Message / Swift messages o Transfers o Settlement Delivery Instructions o Accounting o Pricers o Workflows o Reconciliation process · Understanding of financial assets (Repos, Bonds, securities) and trade lifecycle. · Experience with regulatory reporting (MMSR). · Willing to do On-call rotation with teammates to cover night and weekend support.

Looking for an immediate starter with a minimum of 2-3 years of full set accounting experience. Candidates with taxation experience will be highly advantageous.

Job Details:

• Contract: 1 year
• Location: West - Clementi
• Working Hours: Mondays to Fridays: 8.30 am to 5.30 pm (Wednesday : 8.30 am to 6.00 pm)

Job Description:

• In charge of the preparation of entities’ monthly, quarterly and annual financial statements in compliance with all regulatory requirements, including SFRS, Corporate tax, Charity and IPC specific reporting obligations
• Ensure accurate and timely delivery of monthly, quarterly and annual financial reports, including the analysis and commentary on major variances
• Provide monthly audit schedules and assist in internal and external audit queries
• In charge for preparation of entities corporate tax (ECI) and work closely with tax agent to file annual corporate tax returns
• Handle all tax queries and tax audit whenever required
• Assist with preparation of transfer pricing documentation
• Support and ensure compliance with all financial filling requirements, corporate tax filling requirement
• Involve in continuous process improvement for more effective and efficient operation
• Assist in new business initiatives and system implementation when required
• Able to work within tight deadlines

Qualifications and requirements:

• Degree in accounting or ACCA and/or its equivalent
• Minimum 2-3 years working experience with full set accounting and preferably with audit/tax background.
• Good working knowledge of SFRS and Singapore tax.
• Well-versed in MS Office, especially MS Excel, Powerpoint, Word and Outlook
• A self-starter who can plan, organize and take initiative to meet job objectives and deadlines independently
• Can-do attitude, good team player, driven and passionate.

Interested candidate please click "APPLY"to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile https://go.persolkelly.com/job/apply/8839

Should you be interested in this position, please contact Coco at 8121 4759 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • UEN No. 200007268E • EA License No. 01C4394 • EA Registration No. R23117223 (Poh Siew Ling)

About Everest

Everest Group, Ltd. (Everest), is a leading global reinsurance and insurance provider, operating for nearly 50 years through subsidiaries in North America, Latin America, the UK & Ireland, Continental Europe and Asia Pacific regions. Throughout our history, Everest has maintained its discipline and focuses on creating long-term value through underwriting excellence and strong risk and capital management. Our strengths include extensive product and distribution capabilities, a strong balance sheet, and an innovative culture. Our most critical asset is our people. We offer dynamic training & professional development to our employees. We also offer generous tuition/continuing education reimbursement programs, mentoring opportunities, flexible work arrangements, and Colleague Resource Groups.

About the Role

We are seeking a dedicated and detail-oriented Account Analyst (Credit Control) for a 6-month contract role to cover maternity leave. This is a fantastic opportunity for fresh graduates who are eager to gain experience in the finance sector, particularly within the reinsurance industry.

In this role, you will be responsible for managing technical payments, insurance and reinsurance accounting matters, and handling a portfolio of direct and intermediary accounts accounts. If you thrive in a dynamic environment, eager to learn, and are passionate about finance, this role could be a great fit for you.

Key Responsibilities

• Account Management: Manage and reconcile insurance and reinsurance receipts and payments for your assigned portfolio.
• Reconciliation: Reconcile AR/AP balances, ensuring accurate analysis and timely settlements of receivables/payables.
• Payments Processing: Initiate and process payments, including wire transfers via JPMorgan ACCESS, Xuber, and Oracle.
• Stakeholder Communication: Provide prompt responses to questions from both internal and external stakeholders.
• Technical Liaison: Collaborate with technical assistants to resolve issues like non-receipt of settlements.
• Financial Reporting: Assist in monthly reconciliations, including Xuber entries in Oracle, and the preparation of HK revaluation and SG cash reports.
• Team Collaboration: Work closely with other team members to provide support and handle adhoc tasks as needed.

Qualifications & Skills

• Bachelor's degree or Diploma in accounting, finance or business is preferred
• Experience in credit control or a related field is ideal, but we also welcome fresh graduates or those seeking internship experience.
• Strong attention to detail and ability to reconcile complex accounts.
• Confident communicator with strong verbal and written skills to manage stakeholders.
• A team player who can also work independently to achieve goals.
• Ability to thrive under pressure, meet deadlines, and handle changing priorities.
• Familiarity with Microsoft Excel and other standard technology tools.

Our Culture

At Everest, our purpose is to provide the world with protection. We help clients and businesses thrive, fuel global economies, and create sustainable value for our colleagues, shareholders and the communities that we serve. We also pride ourselves on having a unique and inclusive culture which is driven by a unified set of values and behaviors. Click here to learn more about our culture.

• Our Values are the guiding principles that inform our decisions, actions and behaviors. They are an expression of our culture and an integral part of how we work: Talent. Thoughtful assumption of risk. Execution. Efficiency. Humility. Leadership. Collaboration. Diversity, Equity and Inclusion.
• Our Colleague Behaviors define how we operate and interact with each other no matter our location, level or function: Respect everyone. Pursue better. Lead by example. Own our outcomes. Win together.

All colleagues are held accountable to upholding and supporting our values and behaviors across the company. This includes day to day interactions with fellow colleagues, and the global communities we serve.

The position is responsible for supporting the Business Underwriting and Portfolio team in Corporate Solutions division. Responsibilities include pricing for group insurance policies, product development, portfolio management and benefit advisory to clients and intermediaries to support the divisions overall business strategic and financial goals.

The role holder will liaise with internal stakeholders including Senior Management, Finance, Actuarial and Group Office. External stakeholders include intermediaries, reinsurers, industry associations and regulators.

Responsibilities:

Pricing and Product Development

• Determine pricing for employee benefits insurance products in accordance with the company’s underwriting standards, with the objective to minimize excess risks and maximize profits and retention. This includes regular review and monitoring to ensure portfolio profitability remains in line with best estimate assumptions.
• Developing new products and enhancements to existing products in line with company’s product standards. This includes refreshing pricing assumptions, pricing tools and conducting regular experience analysis.

Management Reporting

• Ensure timely and accurate submission of management reports. This includes internal reports for decision making by local and group management, and regulatory and industry reports submitted to MAS / LIA.
• Perform analysis on financial indicators and performance metrics and provide inputs for business and strategy planning

Tableau Dashboards

• Develop and maintain Tableau dashboards that provide quality management information to support business monitoring, decision-making and business strategy

Reinsurance Management and Administration

• Ensure timely and accurate submission of reports for reinsurance and pool administration, including preparing regulatory and industry reports to internal and external stakeholders
• Assist in the review, negotiation, and analysis of reinsurance treaties
• Support the review of treaty documentation and ensure adherence to Group guideline

Requirements:

• Education – Bachelor’s degree in Actuarial Studies / Business or Data Analytics / Mathematics & Statistics
• Experience – 2 to 7 years of working experience in Actuarial / Group Insurance (Employee Benefits) / Data analytics / Management reporting / Other business support functions involved in working with large and complex datasets
• Certifications – Professional actuarial qualification from a recognized international actuarial body with good progress towards qualification.
• Proficient with Microsoft Office (Word, Excel, Powerpoint, Access)
• Proficient with SQL and at least one programming language
• Experience with BI tools, e.g. Tableau, Quickview, Power BI, etc.
• Meticulous and detail-oriented
• Strong analytical and problem-solving skills
• Able to work both independently and within a team
• Able to effectively manage multiple projects and priorities within tight timelines

Morgan McKinley is seeking a professional AML Analyst for a contract position with our client in the financial/banking services industry.

Job Responsibilities:

• Perform enhanced due diligence reviews, transaction monitoring alert and name screening alert reviews
• Assist with relevant investigations, and prepare reports for internal and regulatory related purposes.
• Support AML Advisory in the execution of ad-hoc key AML/ CFT matters where required
• Ensure timeliness and accuracy in performing related AML reviews and checks

Qualifications:

• Bachelor's degree in financial Banking, Economics or equivalent.
• At least 1-2 years of relevant experience in AML, EDD or CDD from financial institutions
• Candidate must have AML investigation/compliance background
• Strong communicator and collaborator with critical thinking and analytical skills

Interested candidates may apply through the application system or send it to [email protected]. Shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Morgan Mckinley Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.morganmckinley.com/sg/privacy-policy. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Morgan McKinley Pte Ltd
Koh Boon Sien
EA Licence No: 11C5502
EA Registration No. R1110345

Job Description

1. Perform detailed review of cases generated by the transaction monitoring system and/or exception reports and take appropriate follow-up actions.

2. Ensure the timely disposition of cases flagged by the transaction monitoring system and adequate documentation of analysis and follow-up actions.

3. Conduct internal STR investigation and provide analysis and recommendation to AMLO or designate. Prepare Suspicious Transaction Report for submission to local agency.

4. Execute post-STR actions on STR-filed parties to subject customers to enhanced due diligence and safeguard the interest of the Branch.

5. Maintain registers and ensure records of STR are kept in accordance with the Branch’s record retention requirement.

6. Prepare periodic and regular MIS reports for Senior Management and/or Head Office.

7. Provide proactive support to Business Units and departments in ensuring the Branch operates in accordance with the Group Policy and regulatory requirement.

8. Other ad-hoc duties and projects as required.

Job Requirements

1. A recognised Diploma or University Degree or relevant professional qualifications in financial services or audit.

2. At least 1 to 2 years of working experience in similar capacity.

3. Sound knowledge of applicable Anti-Money Laundering and Counter Terrorist Financing Regulations (KYC, Transaction Surveillance and Sanctions).

4. Possess strong analytical, written and verbal communication skills.

5. Team player, proactive and able to work independently.

6. Good proficiency in Chinese as the incumbent is required to understand Chinese documents from Head Office.

Introduction:

As a Business Support Assistant at Hawksford Singapore, the primary responsibility involves meticulously organizing and transferring digital documents and folders into designated folders within Microsoft SharePoint as well as support in our Front Desk and Mailing Operation.

The ideal candidate ensures the accurate sorting and storage of documents, contributing to the efficient management of information within the organization. While prior experience with Microsoft SharePoint is considered an added advantage, the role is open to individuals with the capability and enthusiasm to quickly grasp and adapt to SharePoint functionalities.

The candidate will also be an ambassador for the Business at our reception when required, which will include greeting clients and answering main line telephone calls, as well as assisting with internal processes covering incoming mail and scanning.

You will become part of the global operations and business support team, working together with other operation managers, supervisors, and support assistants.

We need someone who should demonstrate proficiency in the Microsoft Office Suite, showcasing a keen willingness to learn and a strong attention to detail.

This is a 6-month contract position, with the possibility of extension based on your performance.

Key Responsibilities:

• Responsible for ensuring digital documents and folders are accurately sorted, stored and transferred into respective folders in Microsoft SharePoint.
• Partake in Front Desk Reception duties including assisting external clients and answering calls.
• Assist with the incoming mails and scanning process.
• Providing general administrative support to departments and other ad-hoc projects.

Requirements:

• Proficiency in Microsoft Office Suite.
• Willingness to learn and strong attention to detail.
• Experience in using Microsoft SharePoint would be an added advantage.
• Strong verbal and written communication skills in English.
• Ability to maintain a professional appearance and demeanour.
• Discretion and confidentiality in handling sensitive information.
• Applicable for Singaporean and Singapore Permanent Residents.

Job Summary:

We are seeking a skilled Business Analyst to join our dynamic team. The ideal candidate will be responsible for bridging the gap between business needs and technology solutions by analyzing requirements, designing systems, and ensuring effective implementation. You will work closely with business stakeholders, IT teams, and external partners to ensure successful delivery of solutions that drive operational efficiency and business growth.

Key Responsibilities:

• Requirements Gathering: Work with stakeholders to understand business objectives and translate them into technical requirements.
• Analysis & Documentation: Document business and technical requirements, workflows, processes, and system integrations in detail.
• Solution Design: Collaborate with software developers, architects, and technical teams to design solutions that meet business requirements while ensuring scalability and performance.
• Process Improvement: Analyze current business processes and identify areas for optimization and efficiency improvements through technical solutions.
• System Integration: Work on system integration projects, ensuring that various systems and platforms communicate effectively and data flows smoothly across them.
• Testing & Validation: Assist in the development and execution of test plans, including user acceptance testing (UAT) and post-implementation validations.
• Stakeholder Communication: Act as a liaison between business units and technical teams, ensuring clear communication and understanding of project objectives.
• Project Management Support: Provide support in project management activities, including timelines, risk assessments, and reporting progress to stakeholders.
• Technical Documentation: Create and maintain system documentation, including Business Requirements Specifications, data models, process flows, and architectural diagrams.
• Training & Support: Provide training and support to end-users and stakeholders to ensure the proper use of new systems and solutions.

Working Location: Jurong
Working Days : 5 Days ( Mon- Fri)
Working Hours: 8am-5pm

Salary: $2600 - $2700

Job Description

• Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system.
• Facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center.
• Desktop Support Engineer provides Break Fix, fault diagnosis and resolution.
• Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite.

Position Responsibilities and Functions

• Provide first/second level contact and problem resolution for customer issues.
• Work with Third Party Vendors to remediate complex AV issues as needed.
• Provide timely communication on issue status and resolution.
• Maintain ticket updates for all reported incidents.
• Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
• Should have basic knowledge of Mac operating system, to support Apple pc users.
• Install, upgrade, support and troubleshoot for printers, computer hardware.
• Performs general preventative maintenance tasks on computers, laptops, printers.
• Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
• Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.
• Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.
• This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.

Qualifications and Skills

• Bachelor Degree or equivalent in Computer Science or related field.
• CompTIA A+, Microsoft Certified Professional (MCP) or better.
• 1-2 years’ experience in Windows Desktop support.
• Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.
• Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory.
• Proven analytical, troubleshooting and problem solving skills.
• Willing to work off-hours and weekends when required for projects or emergency support.

✅The Supreme HR Advisory Pte Ltd EA No: 14c7279

✅SAMUEL SIAW Reg No: R24124745

Job Responsibilities

• Handling post fixture voyage claims
• Manage invoice issuance and post-fixture voyage claims in accordance with contractual term.
• Handling hires and other claims of ship owners.
• Collaborate with Finance team on operational profitability, budgeting variances, and basic financial accounting.
• Time charterers and pools contract management.
• Voyage profit and loss analysis and reporting
• Follow up with counterparties for timely payment and keeping records of outstanding amounts
• Monitor Shipping portfolio to ensure accurate market exposure management

At Thoughtworks, testing (especially test automation and Agile testing) is central to our delivery methodology. Thoughtworks has contributed significantly to Open Source testing tools, such as Sahi, Selenium and SharpRobo and we are at the forefront of automated testing practices. Our testing capability is amongst the most advanced in consultancies anywhere and we are frequently advising clients on testing strategies and tools. We are looking for sharp, forward-looking individuals with varying levels of work experience with an aptitude for learning new domains and testing methodologies.
The key aspects of the Quality Analyst (QA) role include:

• A hands-on tester who is comfortable across a whole range of functional and cross-functional testing
• Demonstrate experience with exploratory testing, not just working to test plans
• Ability to demonstrate strategic thinking when developing tests
• Experience testing multi-tier web-based applications
• Understanding of full life cycle development right from the requirements gathering to delivery
• Ability to triage failures, identify root cause and define corrective actions
• Awareness of test automation and ability to spot points of value in the process
• Using scripting to create automated tests
• Experience of, or interest in, working with Open Source testing tools like Selenium
• Feel comfortable working closely with developers, business and other quality analysts and clients in a highly collaborative environment
• A knowledge of testing within an Agile development environment
• Passion for technology and software quality

Job Requirements:

To rise to the challenge, you'll need:

• 2+ years experience in Testing (automation and non-functional) of business software applications
• Experience with testing tools like Mercury (QTP), Silk, Open Source tools like Selenium, Watir, Sahi etc
• Knowledge of Scripting Languages, like JavaScript, Python, Ruby, etc
• Exposure to Basic Java / .Net development environment
• Ability to write simple code to test applications
• Awareness of basic OO programming (Classes/Methods, Etc.)
• Knowledge of SQL
• An interest in business domain and key business drivers influencing quality of software applications
• The ability to work with Business Analysts and Project Managers to create and prioritise Test Plans.
• Ability to lead, mentor and guide team members

The following are also highly desirable:

• Experience of creating test frameworks and strategy, choosing automated testing tools and creating testing standards
• Notions of configuration management, like SVN and GIT
• Familiarity with automated deployment processes
• A track-record of innovation in testing

Position Purpose

Provides first line of technical support for APAC CB ITO Applications for various domains (Cash Management, Core Banking & Functions, and Trade and Finance Services).

Key Responsibilities

· Responsible to respond to user requests, incidents and problems on a timely manner

· Resolve or coordinate the resolution of issues with other internal teams and/or the vendor

· Escalate and collaborate with respective Level 2 application support teams or other support if necessary.

· Communicate and provide status updates on issues to business users, management team and other stakeholders.

· Document operation procedures, contribute to knowledgebase and cross train other team members

· Analyze and challenge existing support processes to achieve continuous improvement

· To understand and support ITIL procedures and guidelines defined by tower owners.

· To be able to apply and relate ITIL procedures in handling day to day tasks.

· To be able to provide innovative solutions and recommendations as needed.

· Support Disaster Recovery Test and Business Continuity activities

Competencies (Technical / Behavioral)

The candidate should demonstrate a combination of technical and functional skills together with excellent communication and interpersonal skills. He/she must have a genuine willingness to work in a role where the operation of availability- & time-critical systems is routine.

Successful candidate might be required to work in shift weekend rotation and occasionally work on public holidays.

The following knowledge and experience are required:

· A background in banking, and more specifically in Corporate Banking, and prior exposure to payments platform is a plus.

· Proven track record in maintenance & support of business critical applications while realizing operational efficiencies

· Good understanding of messaging infrastructure and the ability to analyze and monitor data flows

· Good understanding of change, incident & problem management methodologies

· Familiarity with approaches & procedures of Business Continuity/Disaster Recovery

· Good understanding of IT risk and security

· Strong team player

Skills

· Dynamic, Proactive and Teamwork oriented

· Self-starter and fast learner

· Good command of spoken and written English.

· Functional knowledge in UNIX, ORACLE DB, PL/SQL, COBOL, CICS & VSAM, Java & Tibco

· Functional knowledge in Microsoft Office suite (Excel, word, powerpoint, visio)

· Familiar with Windows platform

· Programming and Shell scripting

· Ability to develop support tools/scripts as required

· Practical knowledge of change, incident & problem management tools

· Practical knowledge of active monitoring and alerting tools

· Web / Application server technology

· Trouble shooting and problem solving

· Flexible attitude

· Ability to perform under pressure

· Strong analytical skills

· Education Level: Degree in Information Technology, Computer Science or Engineering

· Experience Level:minimum 5 years

About BNP PARIBAS

As the leading European Union bank, and one of the world’s largest financial institutions with an uninterrupted presence in the region since 1860, BNP Paribas offers a wide range of financial services for corporate, institutional and private investors spanning corporate and institutional banking, wealth management, asset management and insurance.

We passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued and encourage applicants of all backgrounds, including diversity of origin, age, gender, sexual orientation, gender identity, religion applicants who may be living with a disability. We have a number of internal employee networks in place to empower our staff to act and challenge the status quo.

• BNP Paribas PRIDE is highly active in favour of the LGBTQIA+ community

• BNP Paribas MixCity which fosters better representation of women at all levels of the organization

• Ability, the mutual aid network for employees with a disability or a disabling or chronic illness

• BNP Paribas CulturAll which celebrates diverse backgrounds

BNP is committed to financing a carbon-neutral economy by 2050. The Group is a founding member of the Net-Zero Banking Alliance and has set up its own Low Carbon Transition Group to support its clients through their energy transitions.

https://careers.apac.bnpparibas/

More information

BNP Paribas - Diversity & Inclusion Journey

BNP Paribas - The Bank Of Green Changes

Award Obtained

BNPP has won Top employer Europe award in a 10th consecutive year

We’re looking for a Customer Support Associate to join our team in Singapore. This role is a unique opportunity to have an impact on Wise’s mission in helping our customers have a great experience when using Wise.

Your mission: 

Wise has already pioneered new ways for people to transfer money across borders and currencies. Our customers can also manage their hard-earned money with the world’s first platform to offer true multi-currency banking. Your mission is to help customers have the best experience possible with our product working across email, phone and chat.

The role will give you the opportunity to:

• Help customers have the best experience possible with our product working across email, phone and chat

• Be flexible working during business hours but sometimes covering an early morning (from 5am) and weekend shifts

• Go above and beyond the call of duty: work with less supervision and solve complex problems working with other teams while still achieving your KPIs

• Grow through mentoring and side projects with other teams, developing your skills and figuring out how to have a big impact on our customers

• Work with Empowerment – at Wise you get in what you put out so you’ll need to take the initiative when it comes to your career progression

Responsibilities

· Write scripts to validate that the code meets technical and functional specification

· Strong communication skills are required to interact with business customers on a regular basis

· The Systems Engineer will drive the design of our system architecture and actively prepare for new technical implementations (hardware, platform, product deployments)

· For Server Operations, support day­to­day third level support (incidents, requests, change orders, RCAs, etc)

· Script the automation of regular tasks to help streamline operations and perform data collection

· Develop methods of collection and reporting Participate in the planning of future Z Series engineering services and infrastructure

· Work with Subject Matter Experts and the Application Development Teams to build, track, and manage access to the production and development mainframe environments

· Document standard operating procedures and review access rules to ensure that security standards are being followed

· Develop a good understanding of the activities required to execute application support functions

· Provide input and contribute to Application Support Manager/Lead related audits

Qualifications for mainframe support

· Deep knowledge of UNIX and Linux internals

· Expertise with shell scripting

· Must be able to multitask in a production and time critical environment

· Able to exchange information and ideas effectively w/customers and colleagues

· Analytical skills to solve simple to medium complex tasks

· Self-motivated individual that can multitask and adapt to a dynamic work environment

We are seeking a detail-oriented and analytical Trade Ops Analyst to join our client's team in the Equity division. In this role, you will be responsible for ensuring the seamless execution, confirmation, and settlement of equity trades across multiple markets. The ideal candidate will have experience in trade operations, excellent problem-solving skills, and a deep understanding of the trade life cycle within the financial services (FS) industry.

Responsibilities:

• Trade Execution and Processing: Monitor, capture, and process equity trades across multiple platforms and exchanges. Validate trade details (quantity, price, counterparty, etc.) to ensure accuracy and compliance with internal controls.
• Trade Lifecycle Management: Manage pre- and post-trade activities, including trade confirmation, settlement, and reconciliation.
• Coordinate with middle-office, front-office, and external stakeholders (brokers, custodians) to address trade issues.
• Risk and Compliance: Ensure trades adhere to relevant regulatory and compliance standards (e.g., MiFID II, SEC, etc.). Identify, report, and mitigate operational risks related to trade processing activities.
• System Utilization: Utilize trade management systems (e.g., Bloomberg, Charles River, or other OMS/EMS platforms) to ensure operational efficiency.
• Continuous Improvement: Support projects aimed at automating processes and enhancing operational workflows.

Qualifications:

• Bachelor’s degree in Finance, Business, Economics, or a related field.
• At Least 3-5 years of experience in trade processing or operations, with a focus on equities
• Strong knowledge of the trade life cycle and equity market structures.
• Familiarity with financial regulations and compliance standards in the FS industry.
• Experience using OMS/EMS systems like Bloomberg, Charles River, or similar platforms
• Proficiency in Excel
• Open to a 6-12 months contract role .

What We Offer:

• Competitive salary and benefits package.
• Opportunities for career growth and development.
• Exposure to global markets and high-impact projects.
• A dynamic and collaborative work environment.

Interested candidates may apply through the application system or send it to [email protected]. Shortlisted candidates will be notified.

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Morgan McKinley Pte Ltd
Koh Boon Sien
EA Licence No: 11C5502
EA Registration No. R1110345

Glencore Singapore Pte Ltd is a wholly owned subsidiary of Glencore Plc. and engages in commodity trading, the Singapore office employs approximately 220 staff working from a single site.

We are seeking a self-motivated, commercially oriented and driven individual who can demonstrate a sound understanding of fundamental analysis, commercial acumen, risk assessment and management in the context of a commodities trading environment. Strong written and verbal communication skills are a must. Candidates should also be data oriented and have an aptitude for numbers.

This role would suit a well-rounded analytics professional with strong quantitative and statistical skills together with previous industry experience. This demanding role is deeply involved in the day-to-day trading activities of the oil desk.

KEY RESPONSIBILITIES

Reporting to the Head of Risk for the Oil Division in Singapore. Duties and Responsibilities include:

• To work closely with the traders and operators to ensure accurate and timely entry and maintenance of physical and derivatives trades in the reporting systems.
• Daily P&L production and reporting.
• Month end, quarter end, and year-end closing of the books, Day to day activities including posting month-end journal entries, clearing open items, preparation of account analysis and reconciliations.
• Review of trial balance reports.
• To assess accuracy and aptness of marks-to-market and monitor and report positions and profit-and-loss, providing commentary where necessary.
• To monitor pricing exposure and ensure that hedging is executed in line with the trading team’s requirements and company policy.
• Contribute professional judgment on financial matters, and on ways of improving the controls and processes.
• Functional managerial duties for small team including graduates.
• Other duties and responsibilities as the Company may see fit.

KEY COMPETENCIES / SKILL SETS

• Highly numerate, with good problem-solving and analytical skills
• Highly motivated, analytical, control-focused, diligent and organised individuals, who exhibits strong integrity, work ethics and ability to perform under pressure

EDUCATION AND EXPERIENCE REQUIREMENTS

• Educated to Degree/Masters

COMPENSATION

Salary will commensurate with qualifications & experience.

We regret to inform that only shortlisted candidates will be notified.

• Position: Sales Assistant
• Working location: Kallang Place
• Working hours: 830am to 6pm
• Working day: Mon-Fri
• Salary: $3000 - $3500

Interested applicants can also send your resume to WA: +65 8827 8712 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Roles & Responsibility

• Handle customer inquiries.
• Coordinate with the sales team to respond to customer requests and issues promptly.
• Prepares and deliver sales quotes, purchase orders, delivery orders.
• Follow up and track various metrics related to sales and projects.
• Support finance team with information needed for various invoicing matters.
• Assist in liaising with suppliers, follow ups, etc.
• Other ad hoc duties as assigned by management.

Requirement:

• At least 3 years working experience.
• Proficient in Office Productivity Tools such as Microsoft Office

Astignes Capital is an Asia-focused alternative investment management firm based in Singapore. Our investment strategy aims to capture macro and relative value opportunities in the Asia-Pacific region primarily through the use of interest rates, FX and volatility instruments. The firm launched its flagship Asia Rates fund in 2007. We are looking to hire a full-time Finance and Compliance Analyst.

Roles and Responsibilities

· Prepare financial statements in accordance with local jurisdiction accounting principles, working with local third-party administrators

· Administer QuickBooks software including entity creation, chart of accounts and security

· Prepare tax information for Singapore and US tax filings

· Work with local auditors on Firm audit

· Prepare or assist with regulatory reporting and government surveys

· Assist with execution of the Firm’s Compliance Monitoring Program

· Assist in monitoring regulatory developments and updating compliance manuals, policies and procedures

· Assist with counterparty onboardings / account set-ups

Required Skills & Experience

· Bachelor’s degree or diploma in accounting

· High level of proficiency in Microsoft Excel

· Outstanding verbal and written communication skills

· Highly organised and detail oriented

· Strong sense of personal responsibility/accountability

This is a full-time position, with a comprehensive compensation and benefits package commensurate with the candidate’s qualifications and relevant experience.

Responsibilities

· Support Management in TSP’s Budgetary Planning and Costings.

o Support resource planning for short and long-term plans

o Tracking of revenues and expenditures

· Manage all administrative-related works for the Integrated Service & Asset Management (ISAM) System, TSP’s Shared Folders and TSP’s office.

· Coordinate with various teams to manage all TSP-related Assets’ information (e.g. consolidating of Asset Register, Standard Operating Procedure (SOP)s, Reports, etc.).

· Assist in developing various documentations (e.g. Service Level Agreement (SLA)s, SOPs, Reports, etc.) and monitor the validity & expiry of each documentations.

· Assist in the gathering of information related to TSP’s operations and activities for Audit-purposes.

· Assist in the planning and conducting of Internal Audits for TSP to ensure Operations & Maintenance (O&M) processes are in line with SOPs and Work Instruction (WI)s.

· Perform Physical Asset condition assessment in accordance to LTA requirements.

· Support in the planning and forecasting of TSP’s Asset Management (e.g. Asset’s Life Cycle).

· Support Management in driving towards the ISO 55001 requirements.

· Support Supply Chain Team in incoming/outgoing QC checks when required.

Requirements

· Diploma / ITE in Engineering / Computer Science or any other relevant field.

· Possess strong ability and accuracy in terms of receiving and processing instructions/information.

To apply, please visit to www.gmprecruit.comand search for Job Code:21190.

To find out more about this opportunity, please contact Lionel Liew at [email protected].

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Lionel Liew | Registration No: R1330693

Responsibilities

• Design Performance Test Scripts for enterprise applications based on Requirements.

• Participate in Performance bottleneck analysis and fixes.

• Perform Performance Engineering (for Senior Perf Testers) & Performance Improvement activities.

• Communicate progress and issues through regular Status Reports

• Collaborate with Business/ Application teams to improve system performance

Skills/Requirement

Requirements:

• Minimum 3+ Years of Relevant Experience in IT Performance Testing.

• Expertise in Test Planning, Test Estimation, Test Strategy, Workload Design, Test Cases Design, Test Environment Setup, Test Data Setup, Defect Management & Configuration Management.

• Expertise in Performance Testing tools: JMeter

• Execute Benchmark, load, stress, endurance, and other non-functional tests.

• Monitor application logs to determine system behaviour.

• Address all technical issues; facilitate the resolution and necessarily follow up with Development and other cross-functional departments.

• Analyse the CPU Utilization, Memory usage, Network usage, Garbage Collection and DB Parameters and DB Reports to verify the performance of the applications.

• Generate performance graphs, session reports and other related documentation required for validation and analysis.

• Publish results and receive appropriate sign off. Prepare detail status reports, and monitoring of all defects and issues.

• Identifying memory leakage, connection issues & Bottleneck problem in the application.

• Strong problem-solving skills and very good time management skills

Interested applicants may submit your detailed resume to [email protected] in MS Word format.