Job Description

• Take ownership for any problems or issues encountered by customer and act as a primary point of contact for customers, be the Customer advocate internally.
• Identify and analyse root causes for issues and identify means of preventing future occurrence. You will work closely with the consultants and engineers to resolve escalated issues quickly and effectively.
• Be empathetic to customers’ issues and seek to resolve them in a timely manner.
• Meticulous and organised in documenting customers’ questions and concerns, maintaining a database of feedback and queries from customers.
• Able to work independently in a fast-paced environment with minimum supervision.
• Sensitivity toward details and deadlines.
• Analytical and process-oriented.
• Ability to work as part of a team.
• Diplomatic and able to carry oneself professionally

Essential Skills and Experience

• Diploma, Degree, Post Graduate Diploma, Professional Degree, Engineering (Computer Science, Computer Engineering) or equivalent.
• Minimum one year experience as a helpdesk support or related role in the technology industry.
• Strong interpersonal skills with service oriented and empathetic mindset.
• Responsible with good time management and organisation skills to follow through customers’ issues.

We regret that only shortlisted candidates will be notified.

Job Descriptions:

• Provide after-sales technical support to all local and regional customers.
  - Manage coverage of on-site, telephone, email, and other remote technical support to customers in a timely and effective manner for all products
  - Provide technical advice and recommendations to customers to resolve issues
  - Escalate and update internal team on the product issues and follow up closely of the progress/solutions with customers
• Liaise with HQ and subsidiaries companies for any product or technical issues.
• Provide necessary hands-on training to internal team (e.g., technicians) to handle fully test of product or system to ensure it functions properly and meets the specification.
• Support QA team in system testing which include Factory Acceptance Testing, Interface Factory Acceptance Testing as well as Site Testing

Job Requirements:

• Candidate must possess at least a Professional Certificate/NiTEC, Diploma, Advanced/Higher/Graduate Diploma in Engineering or equivalent.
• At least 1 - 2 years of quality engineering experience working in manufacturing environment.
• Experience in auditing to the requirement of ISO quality system standards will be an added advantage.
• Demonstrate responsiveness and promptness in meeting company’s needs.
• Act with a high level of integrity.
• Act resourcefully to ensure that work is completed within specified time and quality.
• Willing to travel
• Proficiency in Chinese Mandarin will be an added advantage.

We welcome candidates who may not have experience or sufficient experience but are enthusiastic and eager to learn.

Benefits:
Competitive salary, performance-based bonuses, health benefits, and opportunities for professional development within a dynamic and growing organization.

• Assist and summarize the monthly closing/forecast of all entities
• Preparation of the forecast, proposal of corrective actions
• Manage consolidation of monthly forecasts with preparation of detailed commentary on variances, investigation of unusual variances leading to resolution of issues
• Develop periodic management reports and presentations
• Assist with daily scheduling, appointments and meetings, and follow up on action items
• Provide administrative support to the Management
• Perform any other ad-hoc tasks assigned.

Job Requirements:

• Team player with strong interpersonal skills with the ability to deal with all levels of people
• Candidate shall have at least 5 years of account or business reporting experience
• Good command of English, good communication and interpersonal skills
• Critical and analytical thinking
• Candidate shall be proficient with MS Office and Power Point applications.
• Excellent problem-solving skills and the capacity to anticipate the needs of the Director.
• Strong attention to detail and accuracy in all tasks performed

• Position: Indoor Sales Support (Construction/Engineering) - Up to $4200 + AWS
• Location: Lower Delta Road (2 Bus Stops from Tiong Bahru MRT)
• Working Hours: Mondays to Fridays | 8:30am to 5:30pm AND 1 Half Day Saturday per month
• Salary (commensurate with experience): Up to $4,200 + AWS + Medical Benefits + 7 Days Annual Leave (10 Days on 2nd year and 14 Days on 3rd year)
• Duration: Permanent
• Industry: Civil Engineering

Responsibilities:

• Prepare quotations and do follow up with customers
• Liaise with Sales and Site Inspectors on the needs of the customers
• Maintain and file documents records
• Handle general call enquiries
• Maintain customer database record
• Perform purchasing roles
• Assist in sourcing of product Any other ad hoc duties assigned

Requirements:

• Minimum Nitec in relevant studies
• Must be able to work in a fast pace environment
• Must be proficient in Microsoft Office, Outlook etc
• All with relevant experience welcome to apply

Email to: [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Chloe Ong

Consulting Manager (APAC)

Reg no.: R22105510

EA No: 13C6684

This position is accountable for executing business acquisition, combination or divestiture transactions from initial concept to integration hand-off. This position will support assigned business teams to develop strategic acquisition / divestiture plans; support them through strategic evaluations of target opportunities and the potential impact to the business of acquiring those opportunities.

Principal responsibilities

1. Direct and execute business combination or divestiture transactions from initial concept to integration hand-off through all phases of the process.

2. Identify acquisition, divestiture, joint venture and strategic alliance opportunities.

3. Identify transaction structure(s) and direct the project business plan development and lead the valuation analysis.

4. Lead the due diligence process

5. Negotiate transactions and associated legal agreements.

6. Support in building and maintaining M&A pipeline

Required key skills (functional/technical)

· Knowledge of Industrial gases business

· Ability to operate in regional set up with team interfaces in varied time zones

Required qualifications/experience

• Bachelor's degree is required in Finance, Business Administration or Economics; MBA preferred
• 3 years of relevant work experience is required.
• Above-average financial management skills including financial modeling, financial analysis, accounting, tax, treasury, riskmanagement, etc.
• Exceptionally strong cross functional project management and organizational skills required.
• Strong negotiation skills.
• Comfort in making decisions with limited data, assessing risk tolerance and ability to deal with uncertainty, often times under very tight deadlines.
• Clear communication and focused listening skills.
• Ability to deal effectively with and exhibit comfort around Praxair and target company senior management and theiradvisors.
• Affinity to understand and interpret complex legal documents

- responsible for stocks purchases from local and overseas suppliers, including other office and warehouse miscellaneous purchases

- sale and cost price negotiation with B2B customers and suppliers

- plan and prepare staff work schedule and goods delivery schedule

- liaise with freight forwarders on goods clearance at ports

- invoicing of B2B customers

- design sale mechanics for store and outlets

- provide back end POS machine technical support to retail advisers

- verify real time sales receipts from online payment from customers

- prepare cash payments, cheque payments and online bank payments

- prepare monthly sales reports for stores, outlets, online and B2B customers

- assist in salary and commission calculation

- assist in any ad-hoc projects undertaken by the company

Responsibilities

• Responsible for attending the customer complaints and develop resolution
• Responsible in planning and coordinating with the Production on non-conformance product screening as well as conducting containment measures and minimizes DMR issued by customers
• Responsible for providing engineering support to Internal Departments related to quality and technical issues

Requirements

• Min Degree in Mechanical Engineering or its equivalent
• Min 1 years of working experience in process or fixture designs

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Responsibilities:

• Provide desktop support at customer’s site. This includes installation, repair, servicing, liaising and maintenance of solutions in accordance with the manufacturer’s specifications, to ensure customer satisfaction and service operation are achieved
• Conduct installations based on customer’s requirements and company specifications, from site inspections through to final sign-off and acceptance
• Diagnose and perform repairs on equipment and solutions and ensure that relevant updates and patches are applied accordingly on-site or remote diagnostic procedures at customer’s sites
• Initiate escalation procedures and follow up on all open requests of allocated sites to ensure customer satisfaction
• First level troubleshooting of network connectivity in a LAN/WAN environment
• Responsible for tracking hardware and software inventory and report to asset management team on a regular basis
• Assist in user/hardware movement and office relocations
• Maintain defective equipment/parts in maintenance inventory, document customer repairs, maintain and restock assigned parts inventory to ensure proper spare parts levels
• Provide user data and application recovery
• Maintain IT records and track on areas of responsibilities

Requirements:

• Bachelor Degree or Diploma in Engineering, Computer Science/Information Technology or its equivalent
• At least 1 year of experience in a technical service role
• Technical skills in Microsoft Windows, desktop hardware, desktop software application and network environments

Job Decription

• Perform sample analysis accurately in accordance to the specified standard methods
• Prepare chemical stock solutions and reagents
• Standardize reagent/equipment when necessary
• Review the results and retest when it is suspect
• Upkeep the cleanliness of work areas, apparatus and equipment
• Perform any tasks as assigned by team leader or supervisor

Job Requirements

• Candidate must possess at least Diploma/Advanced/Higher/ Graduate Diploma In Chemistry or equivalent
• At least 2 Year(s) of working experience in Petroleum Testing is required for this position.
• Experienced lab technician specialized in Petroleum Laboratory
• Well spoken English and communication skills
• Computer Literate
• Should be able to work in 12 Hour Shifts
• Able to work during Weekends & Public Holidays

Have an opportunity to earn up to S$5000 per month

Responsibilities

• Responsible for establishing, maintaining, and expanding customer relationships in order to achieve positive customer experiences
• Responsible for maximizing revenue opportunities and customer retention.

Requirements

• Min Diploma in Marketing or related
• Min 2 years of working experience in sales support environment with customer relationship and maintenance responsibility

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Responsibilities

• Responsible for attending the customer complaints and develop resolution
• Responsible in planning and coordinating with the Production on non-conformance product screening as well as conducting containment measures and minimizes DMR issued by customers
• Responsible for providing engineering support to Internal Departments related to quality and technical issues

Requirements

• Min Degree in Mechanical Engineering or its equivalent
• Min 1 years of working experience in process or fixture designs

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

COMPANY DESCRIPTION

Mediacorp is Singapores largest content creator and national media network, operating a suite of TV channels, radio stations, and multiple digital platforms. Its mission is to engage, entertain, and enrich audiences by harnessing the power of creativity.

We are committed to creating an inclusive and diverse workplace where talent thrives. Our hiring decisions are made based on merit and fit-to-role. If you have a disability or special need which requires accommodation to participate in the recruitment process, please inform us when you submit your online application. We will be happy to support as necessary.

Thank you for your interest and application to this role. Please note that only short-listed candidates will be contacted.

RESPONSIBILITIES

The primary focus of this role is to support the procurement function by conducting compliance analytics, performance management, spend analytics and procurement sustainability reporting.

We are seeking for a proactive candidate who is able to manage assigned tasks independently, work collaboratively with stakeholders, and communicate effectively with all levels of the organization. If you value initiative and teamwork, we welcome your application.

Responsibilities

Procurement Compliance Analytics

• Monitor and analyze procurement activities to identify potential anomalies / risks, monitoring and analyzingprocurement processes to ensure data accuracy and compliance with company policies, procedures, andrelevant regulations.
• Perform regular data validation / pre audit review to maintain high data quality.

• Collaborate with procurement teams, finance, operations, and other stakeholders to gather relevant data, and identify and rectify areas of non-compliance for corrective actions.
• Suggest process improvements and innovative solutions to enhance procurement efficiency and effectiveness

Procurement Performance Management

• Develop and maintain key performance indicators (KPIs) to measure the effectiveness and efficiency ofprocurement operations.
• Analyze procurement performance data and suggest processimprovements and innovative solutions to enhance procurement efficiency and effectiveness.

Spend Analytics

• Utilize data analysis tools to analyze and interpret procurement spend data.
• Identify cost-saving opportunities and collaboratewith procurement teams to implement strategies for spending optimization.

Procurement Sustainability Reporting

• Drive initiatives to increase user awareness on green procurement practices.
• Facilitatethe preparation of procurement data for sustainability reporting to Management and Temasek.

Any additional projects / tasks assigned

• Bachelors degree in Business, Supply Chain Management, Analytics, or a related field.
• 3+ years of experience in procurement analytics
• Strong analytical skills with the ability to derive actionable insights from data.
• Excellent communication and presentation skills to convey complex data findings to non-technicalstakeholders.
• Detail-oriented and able to manage multiple projects simultaneously.
• Knowledge of procurement regulations and compliance is a plus.
• Knowledge in data analysis and visualization tools (e.g. Power BI).
• Familiarity with sustainability practices and reporting framework will be advantageous

The number one goal of everyone in our team is to make our Clients exceptionally happy. The Technical Support Consultant (L2) plays an important role in making sure that happens.

Role and Responsibilities

• Work on and resolve escalated Helpdesk Tickets
• Delight our Clients with a Friendly, Quick and Helpful Experience
• Provide the Client with advanced on-site troubleshooting
• Provide the Client with on-site installation and removal of equipment
• On-Site Hardware Maintenance and Support
• Use our Ticketing System to work on and resolve Helpdesk Tickets & Service Requests
• Managing and recording all work through our Ticketing System
• Make sure that Client Documentation is well-maintained
• Split tickets that have several issues into their ticket
• Make sure that tickets aren’t “stale” throughout the process
• From time to time the projects team will need additional resources to help deliver projects on-site
• Create and maintain documentation for on-site processes
• Escalate tickets that require L3 support
• Work with the Service Desk Support Consultant (Level 1) to communicate to the client the status of their ticket every step of the way, notify them of any changes or outages related to their issue
• Identify, Communicate, and Mitigate potential risks to the Service Delivery Manager and Clients
• Follow the schedule provided by the Service Delivery or appointed Service Coordinator
• Follow Standard Operating Procedures (SOPs) for daily/weekly recurring tasks
• Follow all our Security Procedures and Keep a Vigilant Eye for Security Issues
• Identify opportunities for improvement and make constructive suggestions for change
• Contribute to the process of innovative change effectively

Qualifications and Education Requirements

• Diploma or Degree in Engineering (Electrical & Electronic, Computer Science, Information System of the equivalent)
• Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role
• Hands-on experience with Windows/Linux OS environments
• Good understanding of computer systems, mobile devices and other tech products
• Good knowledge of cloud concepts and networking
• Ability to diagnose and troubleshoot basic technical issues
• Familiarity with remote desktop applications
• Excellent problem-solving and communication skills
• Ability to provide step-by-step technical help, both written and verbal

Responsibilities:

You will ultimately hold responsibility as the Singapore regional logistics order to shipment, subject matter expert. Understanding and representing everything about spare parts order through successful customer shipment will be the focus of this role. Duties involve but are not limited to: shipment monitoring and status, supply chain services, inventory control, WMS / ERP system reconciliation, critical parts availability, B2B order management, shipment of products via approved carriers, and third-party warehousing.

Evaluate customer support and field service commitments to ensure customer requirements are met. Provide data analysis for improvement cycles; and participates in process/rating improvement efforts. Assists in developing logistics plans, procedures, and best practice.

Transact and maintain spare parts inventory to ensure inventory accuracy. Work with cross-functional teams to optimize parts availability and collaborate with other functional logistics team members to identify requirements and to meet project deliverables. Focus will be customer support and inventory management as well as collaborations with internal and external stakeholders. Influencecustomer satisfaction, driving value-added efficiencies for the company as a whole.

This role will be a remotely managed. Successful candidate will be self-motivated, working with minimal day to day operational instruction. Key responsibilities include:

• Support multiple business functions (from Global Customer Care centers to Field Engineers) to assist and resolve spare parts inventory discrepancies by transacting, reconciling, creating manual orders, cancelling orders and intercompany invoices and reversing transactions.
• Act as logistics point of contact addressing internal customer spare parts order status requests and ensuring smooth progression accordingly.
• Review EDI feeds to ensure any required manual orders are created for Field Engineers and to reprocess any EDI errors.
• Continuous training support for Global Logistics and Regional Admins to ensure proper order and delivery process flow.
• Reconciliation of inventory OHB issues, understanding / driving RCCA, overall ensuring high levels of inventory accuracy thus minimizing order delays.
• Organizes and handles a variety of logistics issues in a Service Logistics environment.
• Resolve receiving discrepancies for inbound customer spare parts returns in a timely manner. Address repeated, systemic issues by identifying long-term solutions.
• Assist parts escalations team for urgent P1 (priority) orders to ensure parts inbounded passes quality inspections, country of origin (COO) and Harmony Tariff Schedule (HTS) codes are loaded in SAP, monitor shipments until order is delivered to ensure it reaches the Field Engineer (FE) in a timely manner.
• Monitor aging inventory – Keep oversight of global inventory locations ensuring material is progressing as expected. Work with Management and key operational stakeholders to resolve any obstacles preventing expected material flow.
• Support user acceptance testing (UAT) scenarios testing for platform updates in vendor program management or internal SAP changes.

Requirements:

• Excellent written and verbal communication skills.
• Excellent analytical, problem-solving and organizational skills are required.
• Proven track record of surpassing objectives and delivering exceptional results.
• Working knowledge in SAP and 3PL Warehouse Management Systems
• Understanding of global trade and compliance rules / regulations
• Ability to perform multiple actions across multiple regions.
• Strong data, computer and analytical/problem solving skills and presenting solutions
• Self-driven and able to work under pressure with a sense of urgency
• Collaborative and team-oriented attitude, willing and excited to work with a global team
• Prior experience in logistics operations in freight, warehousing, courier modes, Inventory, SOX compliance and third party return experience is desired.

Education & Experience:

• Bachelor’s degree in Logistics & Supply Chain, Business Administration or Material Management or equivalent experience in a Logistics environment.
• Minimum 2-3 years related industry experience in supply chain, inventory control or distribution and logistics.
• Demonstrated ability to manage multiple projects.
• Proficient in Excel, Access and Microsoft Office applications.
• Experience in SAP or other ERP systems.

Responsibilities:

• Responsible for conducting laboratory analysis.
• Understand and keep updated with all laboratory safety, reporting techniques and analysis methods.
• Complete all laboratory reports as applicable.
• Perform all other duties and responsibilities as assigned.

Requirements:

• Diploma / Degree in Science or equivalent work experience in a laboratory environment.
• Ability to understand ASTM standards and procedures.
• Must be able to work with all chemicals, petrochemical, and petroleum products.
• Must be able to differentiate colors accurately by sight.
• Ability to work effectively under pressure, while directing numerous projects concurrently with different deadlines.
• Good interpersonal and communication skills with demonstrated ability to communicate effectively.
• High level of accuracy is required, with special attention to details.
• Able to multi-task.
• Must have positive attitude and good teamwork.
• Ability to adapt to Good Lab Practice.
• Have initiative to perform housekeeping before and after work.
• Position requires a dependable and reliable individual, whose daily presence adds to the success of the department.
• Required to work under a rotating 12 hours’ shift.
• FRESH GRADS WELCOMED

Additional Information:

• Training will be provided for suitable candidates without experience.
• Salary commensurate with experience & skills.

Please include the following in your resume (if any):

• Last drawn / current and expected salary.
• Reason(s) for leaving previous/current company.
• Education background.
• Work experience in point forms (if any).

We regret to inform you that only shortlisted candidates will be notified.

Qualified or interested candidates, please submit your updated resume in MS format with your application

Overview of the Merchandise Analyst role

We’re responsible for delivering a superior site experience for the customer by using data and customer insights to deliver easy, inspiring product discovery and helpful, intuitive, content-rich product pages.

You will have the opportunity to collaborate closely with cross-functional partners to deliver seamless, friction-free, inspiring shopping online. You will also ensure that the site is delivering a consistent marketing narrative with all channels.

Responsibilities

· Perform Seasonal Product Data Set Up, UAT + Maintenance

· Perform daily and weekly site maintenance activities including removing out of stock items, relaunch back in stock items, remove no go forward SKUs, maintaining rollover SKUs

· In charge of reports to manage PIP (Product Information Page) performance and verify
assortment against categories

· Review Product Merchandising/Ranking seasonally/when required

· Manage Related Product setup and Group-to-Category setup

· Creating/building out Categories, PIP Thumbnail set up/quarterly updates

· Support content pages/landing page builds

· Basic HTML coding of content pages and seasonal Home page build

· Home Page set-up and flips

· In charge of the promo process including upload of promo files

· Manage third-party integrations for rich relevance & faceted navigation

· Resolve/fix PIP issues raised by merchants and stores

· Continual review of sites conducting PIP and site scrubs to ensure a seamless and accurate shopping experience

· Support other brands/markets where necessary and/or other projects as assigned

· Build and maintain relationships based on thorough planning, timely and professional communications, and intelligent problem-solving with internal partners, and cross-functional resources.

Criteria

· Min tertiary qualification and 2 years of e-commerce or related experience

· Ability to make timely decisions, anticipate problems, and provide creative solutions

· Strong affinity for the products and brand

· Proven analytical, business planning, and organizational skills

· Ability to deal with ambiguity and a changing environment

· Experience working in a global business and across multiple time zones

· Strong attention to detail

· Intermediate Excel skills (working knowledge with pivot tables and v-lookups)

We believe in People First
We firmly believe that working in a culture focused on diversity, equity, and inclusion spurs innovation,
creates healthy and high-performing teams, and delivers superior customer experiences. Our DEI
initiatives prompt associate participation and engagement, aligning with our core vision to reflect the
communities where we do business and put people first.

Job Purpose

The Investment Associate/ Analyst shall support the Investments department. Geographic region shall be Asia, including India. The role shall include execution of investment transactions in the region, with a focus on oversight of ongoing due diligence exercises, initiation, and maintenance of detailed financial models, and ensuring smooth deal closure.

Additional responsibilities shall include cooperation with Integration teams post-deal closure, transfer of necessary diligence findings and relationships to integration managers as well as the relevant Finance and Operations teams.

Key Responsibilities

• Perform first-cut analysis of new transaction proposals for senior team members including deal summaries, initial modelling, and pricing/ IRR output.
• Maintain pipeline transactions database, including latest deal updates.
• Create and maintain detailed financial models for each proposed acquisition within the Asia region. Update as needed during and after deal closure.
• Assist in selection and onboarding of due diligence vendors.
• Oversee and review due diligence vendor workstreams for ongoing transactions.
• Escalate any red flag findings and important financial outcomes to senior managers.
• Assist in transaction completion, including documentation, tracking conditions precedent and conditions subsequent, and funding of transactions.
• Coordinate between in-house integration teams, target personnel, and due diligence providers to transfer appropriate findings, relationships to allow seamless transition of systems and processes after deal closure.

Interaction

• Works closely with other functional areas, specially finance and integration teams, as well as key operational managers to understand potential post-acquisition synergies and competency gaps within acquisition targets.
• Builds strong networks and maintains good working relationships with internal and external partners to keep abreast of the current business climate and macroeconomic trends.

Job Requirements

Minimum Qualifications

Degree or higher qualification in accountancy, economics, finance, or capital markets

Experience

• 3-5 years of experience in M&A/ Investment Banking/ Financial Advisory, with focus on Private Equity investments.
• Experience in investments in the education industry desirable but not critical.

Working Days

• 5.5 working days.
• On-site

The number one goal of everyone in our team is to make our Clients exceptionally happy. The Service Desk Support Consultant (L1) plays an important role in making sure that happens.

Role and Responsibilities

• Ask customers targeted questions to quickly understand the root of the problem
• Track computer system issues through to resolution, within agreed time limits
• Talk to clients through a series of actions, either via phone, email or chat, until they’ve solved a technical issue
• Provide prompt and accurate feedback to customers
• Refer to internal database or resources to provide accurate tech solutions
• Ensure all issues are properly logged
• Prioritise and manage several open issues at one time
• Follow up with clients to ensure the systems are fully functional after troubleshooting
• Prepare accurate and timely reports
• Maintain jovial relationships with clients
• Create and maintain documentation for on-site processes
• Escalate tickets that require L2 or Service Delivery Manager's support
• Work with Level 1 Engineer to communicate to the client the status of their ticket every step of the way, notify them of any changes or outages related to their issue
• Identify, Communicate, and Mitigate potential risks to the Service Delivery Manager and Clients

Education Qualifications and Requirements

• Diploma in Engineering (Electrical & Electronic, Computer Science, , Information System of the equivalent)
• Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role
• Hands-on experience with Windows/Linux OS environments
• Good understanding of computer systems, mobile devices and other tech products
• Basic knowledge of cloud concepts and networking,
• Ability to diagnose and troubleshoot basic technical issues
• Familiarity with remote desktop applications
• Excellent problem-solving and communication skills
• Ability to provide step-by-step technical help, both written and verbal

Job Description

The number one goal of everyone in our team is to make our Clients exceptionally happy. The Senior Technical Support Consultant (Level 3) plays an important role in making sure that happens.

Roles and Responsibilites

• Responsible for Level 3 support and escalations for network and System issues;
• Configure and install network devices such as routers, switches, firewalls, load balancers, etc.
• Monitor network to ensure optimum performance, reliability and availability;
• Work closely with internal and external teams for problem resolution;
• Perform maintenance and upgrades of systems and networks;
• Check on resource utilisation for trending and capacity planning purposes;
• Adhere to policies on change management to ensure the success of such projects;
• Implement security measures and ensure that policies are followed to reach the required level of security;
• Work on and resolve escalated Helpdesk Tickets
• Delight our Clients with a Friendly, Quick and Helpful Experience
• Provide the Client with advanced on-site troubleshooting
• Provide the Client with on-site installation and removal of equipment
• On-Site Hardware Maintenance and Support
• Use our Ticketing System to work on and resolve Helpdesk Tickets & Service Requests
• Managing and recording all work through our Ticketing System
• Make sure that Client Documentation is well-maintained
• Split tickets that have several issues into their ticket
• Make sure that tickets aren’t “stale” throughout the process
• From time to time the projects team will need additional resources to help deliver projects on-site
• Create and maintain documentation for on-site processes
• Escalate tickets that require Service Delivery Manager support
• Work with Level 1 and Level 2 Engineer to communicate to the client the status of their ticket every step of the way, notify them of any changes or outages related to their issue
• Identify, Communicate, and Mitigate potential risks to the Service Delivery Manager and Clients
• Follow the schedule provided by the Service Delivery Manager or the appointed Service Coordinator
• Follow Standard Operating Procedures (SOPs) for daily/weekly recurring tasks
• Follow all our Security Procedures and Keep a Vigilant Eye for Security Issues
• Identify opportunities for improvement and make constructive suggestions for change
• Contribute to the process of innovative change effectively

Qualifications and Education Requirements

• 4 to 6 years of work experience
• Diploma or Degree in Engineering (Electrical & Electronic, Computer Science, Telecommunication, Information System of the equivalent) or higer
• CCNA certification would be an advantage
• At least 4 years of hands-on experience in network device configuration and troubleshooting, as well as system and OS support.
• Proven work experience as a Network Engineer, Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role
• Hands-on experience with Windows/Linux OS environments
• Good understanding of computer systems, mobile devices and other tech products
• Good knowledge of cloud concepts and networking
• Ability to diagnose and troubleshoot basic technical issues
• Familiarity with remote desktop applications
• Excellent problem-solving and communication skills
• Ability to provide step-by-step technical help, both written and verbal

We are looking for an admin assistant to provide logistics and sales support. Interested parties may send their resume to [email protected] or call 68088708 for an interview.

Duties and Responsibilities:

- request and review freight quotes

- arrange and coordinate crossborder shipment of DG cargo

- facilitate export document completion and support forwarder in customs clearance as may be required.

- create and send sales quote to customers

- prepare sales documents ( invoice, delivery notes, packing list, statement of accounts )

- process credit notes

- facilitate order processing and monitoring of shipment

- manage stocks and inventory

- address product related enquiries of customers and assist in the resolution of issues.

- maintain records of sales, goods and customers

- prepare customer onboarding

- monitor customer payments and send reminders

- perform related ad-hoc duties as may be required

Required Qualifications

-Min Diploma in any related field of study or at least 2 years relevant working experience in freight forwarding

-Excellent command of the English language (both oral and written)

We are looking for a Project Manager, IT Business Systems Analyst to join the team.

As an IT Business Systems Analyst, you will be directly involved in performing analysis of existing application software and exploring innovative solutions to improve business efficiency. You will also be expected to manage end-to-end delivery of Commissioning of IT systems technologies from planning to post implementation support.

Responsibilities:

· Provide application support in resolving and troubleshooting problems together with stakeholders and vendors for further investigations.

· Perform analysis of existing application software and explore new solutions to improve business efficiency.

· Plan, execute and manage projects or commissioning of IT systems and technologies from initiation to delivery, including post-implementation support and system maintenance to achieve automation and operational efficiency.

· Track and manage all incidents to ensure resolution or escalation to the relevant support staff and vendors.

· Manage the interface and integration requirements between IT application systems.

· Manage and govern IT service providers and vendors to ensure SLA commitments are met.

· Ensure compliance of all security measures in application development processes.

· Facilitate end-user training to ensure the correct usage of IT application workflows by users.

· Manage system access roles and rights and user-IDs. (Add, modify and delete).

· Manage and monitor IT budget, procurement and utilisation relating to systems and applications.

· Maintain user documentation including release notes, training guides and UAT documentation.

· Provide IT project management and domain knowledge to users when required.

· Partner users in evaluating IT solutions and products so that the solution implemented is secure, reliable and has the necessary vendor support and warranty in place.

· Any other projects that are assigned by the Manager.

Job Requirements:

· Diploma or Degree in Computer Science or Information Technology.

· Working knowledge of both waterfall and agile development methodology.

· Experience with application development will be an added advantage.

· Comfortable learning new technologies as needed for new solutions.

· Proactive, resourceful, willing to learn and take on responsibilities.

· Team player with strong communications, interpersonal and organisational abilities.

· Capable of working independently and under time constraints.

· Proficient in the use of Microsoft Office applications.

· Must be willing and able to travel across Singapore to support remote sites when required.

Main responsibitlies:

• Act as a reference for colleagues with less experience and supports junior team members.
• Influence decisions related to own activity, anticipating dependencies and consequences in complex scenarios
• Contribute to transversal projects by proposing improvements to processes and is accountable for own and team commitments.
• Assess requirements - Build, maintain and share the functional knowledge of our processes, services and usage of end user products.
• Analyze business requirements submitted by Product Management.
• Consolidate and articulate business needs into new product concepts or upgrades
• Size specification and validation work.
• Support stakeholders in doing sufficient analysis to ensure requirements are ready to be worked on Carry out functional design
• Write Feasibility Studies, Solution Overview Documents, Interface Control Documents, Product Specifications and present functional walk-throughs to all concerned stakeholders.
• Interface with relevant divisions and departments to identify interactions with other Amadeus applications and ensure functional compatibility. Overview validation
• Contribute to the implementation of the test strategy, and review test plan, to ensure compliance of the delivered functionality and system integrity
• Ensure traceability of tests with specifications
• Ensure production integrity by investigating, validating and prioritizing reported incidents. Manage relations with key stakeholders
• Interface and communicate with Product Management, Project management, Amadeus Customer Services, Implementation, Migration and Development teams.
• Interface with the customer during requirements understanding, functional specification, testing and implementation phases. Contribute to product promotion
• Support the product features definition (scoping) and contribute to RFP/RFI for the product.
• Share content for product documentation, sales tools and collateral.
• Give presentations, demos and familiarization sessions to customers and customer-facing teams
• Participate to the preparation of key events, guaranteeing the success of product launch and follow up. Participate to team events
• Support team stakeholders by participating to team ceremonies: Agile forums, Team meetings, Solutionassessments.

About ideal candidate:

• Has relevant working experience and advanced and specialized technical/functional knowledge in own discipline, with knowledge in GDS products.
• Able to work independently within plan dictated by manager, with some guidance on most complex situations.

Responsibilities:

• Responsible for conducting laboratory analysis.
• Understand and keep updated with all laboratory safety, reporting techniques and analysis methods.
• Complete all laboratory reports as applicable.
• Perform all other duties and responsibilities as assigned.

Requirements:

• Diploma / Degree in Science or equivalent work experience in a laboratory environment.
• Ability to understand ASTM standards and procedures.
• Must be able to work with all chemicals, petrochemical, and petroleum products.
• Must be able to differentiate colors accurately by sight.
• Ability to work effectively under pressure, while directing numerous projects concurrently with different deadlines.
• Good interpersonal and communication skills with demonstrated ability to communicate effectively.
• High level of accuracy is required, with special attention to details.
• Able to multi-task.
• Must have positive attitude and good teamwork.
• Ability to adapt to Good Lab Practice.
• Have initiative to perform housekeeping before and after work.
• Position requires a dependable and reliable individual, whose daily presence adds to the success of the department.
• Required to work under a rotating 12 hours’ shift.
• FRESH GRADS WELCOMED

Additional Information:

• Training will be provided for suitable candidates without experience.
• Salary commensurate with experience & skills.

Please include the following in your resume (if any):

• Last drawn / current and expected salary.
• Reason(s) for leaving previous/current company.
• Education background.
• Work experience in point forms (if any).

We regret to inform you that only shortlisted candidates will be notified.

Qualified or interested candidates, please submit your updated resume in MS format with your application

Driven by the passion to improve the quality of people’s lives, WS Audiology continues to grow as the market leader in the hearing aid industry. With our commitment to increase penetration in an underserved hearing care market, we want to accelerate our business transformation to reach more people, more effectively.

This role reports to the Manufacturing Controller for Singapore and Philippines and will ensure accurate financial data for our manufacturing site located in Singapore. The role also ensures strong financial compliance, drives productivity initiatives, and ensures the function operates at a high level of excellence. Singapore produces 2/3 of the electronics components (300 FTE) and about 1/3 of hearing aids (100 FTE) produced by WSA globally.

What you will do

• Manage site operations and financial performance through daily, weekly, monthly and yearly indicators and tools

• Ensure reliability of site gross margin and site below gross margin expenses during closing process

• Provide all supporting information for closing entries (cut off adjustments, accruals, risk estimates…)

• Ensure accuracy of management control and costing information in the ERP system of the site

• Implement key internal control processes regarding site assets

• Support plant operations Continuous Improvement and monitor site productivity plans (labour, overheads, material)

• Manage site accounting support and interface for tax credit, grants and subsidies

• Elaborate and report all information related to profitability analysis

• Support Operations management control by ensuring proper supply of all costing information

What you bring

The ideal candidate will have a strong accounting background and will also be passionate and knowledgeable about leveraging technology to streamline and automate processes, to scale our work as the business continues to grow.

• A successful experience in (strategic as well as operational) accounting and controlling in a manufacturing / supply chain environment

• Experience in establishing and maintaining financial records systems in accordance with generally accepted auditing standards and accounting principles for an industrial site

• Excellent understanding of local tax rules and legislation, both direct and indirect, in addition to International accounting rules (IFRS)

• Ideally exposure to brownfield for manufacturing / repair

• Excellent communication skills both written and verbal – ability to clearly demonstrate and explain financial performance and underlying business drivers to a range of audiences

• Excellent people skills, capability to build excellent working relationships with corporate, and the Operations team

• Drive, determination and high standards. Resilience, high energy and a ‘can-do’ attitude

• Strategic mind-set, results orientated, accountable, takes responsibility and leads by example, raising standards

• A people-oriented person who is always looking for solutions and bringing quality improvements.

Who we are

At WS Audiology, we provide innovative hearing aids and hearing health services.

Together with our 12,000 colleagues in 130 countries, we invite you to help unlock human potential by bringing back hearing for millions of people around the world.

With us, you will become part of a truly global company where we care for one another, welcome diversity and celebrate our successes.

COMPANY DESCRIPTION

Mediacorp is Singapores largest content creator and national media network, operating a suite of TV channels, radio stations, and multiple digital platforms. Its mission is to engage, entertain, and enrich audiences by harnessing the power of creativity.

We are committed to creating an inclusive and diverse workplace where talent thrives. Our hiring decisions are made based on merit and fit-to-role. If you have a disability or special need which requires accommodation to participate in the recruitment process, please inform us when you submit your online application. We will be happy to support as necessary.

Thank you for your interest and application to this role. Please note that only short-listed candidates will be contacted.

RESPONSIBILITIES

• Prepare financial statements and management reports with analysis
• Work with BU on monthly rolling forecast and annual budget
• Prepare and review Balance Sheet schedules on monthly basis
• Business partnering
• Be involved in audit
• Be involved in the implementation of processes, procedures, and policies
• Ad hoc projects

• Strong in financial analysis
• Have experience in keeping full set of books
• Good communication and interpersonal skills
• Good in Microsoft Excel and PowerPoint
• Experience in using SAP will have added advantage
• At least 3 years relevant working experience; and
• Degree in Accountancy or ACCA or equivalent