We are seeking a dynamic and motivated individual to join our team as a Junior Technical Support Specialist with a focus on customer support. The ideal candidate will play a crucial role in assisting customers with technical issues, ensuring their satisfaction, and providing excellent customer service.

Responsibilities:

• Provide technical support to customers via phone, email, and chat channels.
• Assist customers with troubleshooting, diagnosing, and resolving technical issues related to our products or services.
• Collaborate with cross-functional teams to address complex technical problems and escalate issues when necessary.
• Communicate technical information in a clear and understandable manner to non-technical customers.
• Maintain accurate records of customer interactions, technical issues, and solutions.
• Follow established processes and procedures for documenting and resolving technical support cases.
• Assist in creating and updating technical support documentation, FAQs, and knowledge base articles.
• Stay updated on product knowledge, new releases, and technical advancements to provide accurate information to customers.
• Collaborate with the customer support team to ensure a seamless and positive customer experience.
• Strive to achieve and exceed customer satisfaction goals.

Requirements:

• Previous experience in a technical support or customer support role is preferred.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work effectively in a team-oriented environment.
• Familiarity with technical support tools and software.
• Basic understanding of networking, software applications, and troubleshooting methodologies.
• Positive attitude and eagerness to learn and adapt.
• Flexibility to work during weekends and holidays if required.

Job Title: Sales Support ( Freight forwarding ) (ID4441)
Location: : Paya Lebah
Working Hours: Monday to Friday 8.30am-5.30pm, Sat 8.30am-12.30pm
Salary: $2500-$3000


Job Description
• Prospect, source opportunity through research, leads, prospective listing to grow new customer base and nurture existing customer relationships via cold-calling
• Deliver consistent high-quality customer services by possessing customer focus attitude, with the ability to recommend an appropriate solution and creating value
• Collaborate and coordinate with internal stakeholders to develop and improve customer’s experience
• Increase customer base and revenue through awareness of local market trends and intelligence
• Other ad-hoc duties as required

Requirements
• 2 to 3 years’ experience in Freight Forwarding industry.
• A team player and self-motivated individual
• Basic knowlegde of Incoterms / Freight operations

This position will lead logistics initiatives and help ensure all Deliver transformation standards are deployed across manufacturing sites. This includes proactively developing and deploying best practices and driving continuous improvement. This role will lead large scale cost savings projects, drive efficiencies, and work closely with senior leadership across manufacturing sites and the global deliver team to address logistics needs.

A Day In The Life

• Develop and prioritize opportunities and action plans to improve service, and reduce transportation costs across the network.
• Partner with finance to review freight spend, potential risks, potential upside and lead projects to reduce variance vs Annual Operating Plan.
• Collaborate with large manufacturing sites to drive process standardization and deploy best practices.
• Ensure route code and route guide compliance.
• Identify inefficiencies in processes and technology and support enhancements by working with Enterprise Deliver COE (i.e. TMS, E2E Visibility, Control Tower, etc).
• Uncover cost savings opportunities to achieve 5-6% YoY cost.
• Work with the Deliver COE to achieve service, sustainability, and cost targets.
• Deploy transportation acumen/capability/knowledge management/training within manufacturing sites.
• Drive cross-functional initiatives and collaboration.
• Ability to consistently make timely decisions even in the face of complexity, balancing systematic analysis with decisiveness.
• Travel 15% to manufacturing sites within Greater Region China and APAC.

Must Have:

• Bachelors degree required
• Minimum of 8 years of relevant experience in transportation, with a minimum of 3 years people management experience.
• Ability to speak Mandarin as the role needs to work with stakeholders in China
• In-depth knowledge of transportation planning and transportation management system (TMS)
• Experience managing China ground transportation network and China exports
• Strong results orientation (driving to deadlines, financial targets, project goals, etc).
• Microsoft Office Suite User
• Analytical mindset and excellent problem-solving skills.
• Experience leading cross-functional initiatives.
• Experience working in a multi-national companies with diverse culture, matrix organization and regional led responsibilities.
• Experience in Medical Device or Life Science industry.

Overall Role:

Responsible for overseeing the core operations of the Home by using best business practices and maximizing cost-effectiveness to ensure the maintenance,upkeep of the facilities and safety aspects are in compliance with the guidelines set by Government agencies for a clean, comfortable, safe, secured and pleasant home environment for residents and staff.

Key Responsibilities

Strategic Planning

1. Contribute to the creation and implementation of best practice strategy, policies, processes and procedures to aid and improve operational performance.
2. Contribute and support new programmes, initiatives and projects with positive outcomes.
3. SSet KHIs for staff, review staff’s performance and motivate and mentor them to achieve excellence.
4. Implement action plans approved by Executive Director
5. Liaise with consultants on various fields to improve outcomes for the Home.
6. Prepare the annual Department budget.
7. Review existing vendors and ensure securing best quotations for Home’s projects and purchases.

Supervision

1. Oversee a multi-disciplinary team.
2. Devise work objective plan for subordinates.
3. Create a healthy and work balance environment to ensure physical and mental wellness.

Administration

Operations related - to ensure efficient and smooth delivery of services to the Home:

• Oversee and manage the stock keeping and purchasing of food, household and toiletries and personal needs of the residents.
• Oversee Environmental and Sanitisation programme
• Housekeeping & upkeeping of premises – kitchen, laundry, repairs and replacement, landscape and related tasks to ensure the safety, cleanliness and functionality of facilities and equipment
• Fire Safety Management
• Indoor Air Quality Management
• Transport Management
• Vendor and supplier contract Management
• Security and Guard post Management
• Audits by Government agencies
• Oversee in-house project works
• Preparation of Cyclical Maintenance report

Office related

• Donation-in-kind management – identify needs & work with Partnership Dept for donations
• Review and renewal of vehicle insurance
• Working closely with Governmental Agencies and Suppliers

Facilities Manager Qualifications / Skills:

• Strong project management skills
• Customer service orientation
• Good Written & Communication skills
• Technical engineering skills
• Decision making
• Problem solving
• Good MS Office skills
• Leadership
• Professionalism

Education and Experience Requirements:

• Diploma/Degree in Building Services, Mechanical Engineering, Building & Facilities Management or equivalent
• 5 -10 years in related positions
• Good Knowledge of mechanical building services installation, building maintenance, operations, safety, health & environmental practices and product knowledge

COMPANY DESCRIPTION

We are an ISO-certified full-service consumer research consultancy with proven local expertise. For thirty years now, we have helped some of Singapores best-known brands and government agencies discover deeper insights into their consumers. From advanced analytics to qualitative exploration, our research specialists and data scientists bring incisive data-driven rigour to every business question.

We are committed to creating an inclusive and diverse workplace where talent thrives. Our hiring decisions are made based on merit and fit-to-role. If you have a disability or special need which requires accommodation to participate in the recruitment process, please inform us when you submit your online application. We will be happy to support as necessary.

Thank you for your interest and application to this role. Please note that only short-listed candidates will be contacted.

RESPONSIBILITIES

An Assistant Manager in Client Servicing will lead project teams in the design, set-up and management of turnkey research projects, and carry out account management activities - managing existing client relationships, including seeking repeat business.

Responsibilities

• Direct complex projects and higher-value work, displaying well-developed research skills, knowledge and thought
• Generate meaningful insights from research data to add real value to the client
• Demonstrate a high-level of competence in project debriefs and client recommendations. Design and co-implement advanced analytics techniques where relevant (with the marketing science team)
• Maximize opportunities for client contact; relationship-building and seeking repeat and new business wins, including a min of two targeted account face-to-face meetings/year
• Keep abreast of current trends within market research and competitors, in order to develop personal skills / knowledge base and transfer knowledge, skills and expertise through training and coaching
• Supervise junior executives work and provide analytical and reporting guidance

• Bachelors degree in Business, Economics, Social Sciences, Marketing, or a related field
• At least 6-8 years of strong Market Research Experience in managing projects of different types and across a wide array of industries
• Have at least 2 years of experience as a people manager
• Problem resolution and ownership of results
• Use advanced research techniques and apply them appropriately
• Keen to learn, proactive in self-development and development of others
• Strong attention to detail and perform with consistent accuracy
• Communicate and work effectively with the team

We, at RegASK are a high growth global RegTech company leveraging technology and global network of experts to revolutionize regulatory intelligence, serving the LifeSciences (MedTech, CROs, Pharma) and FMCG industries (Food, Personal Care). The RegASK team is highly diverse, with more than 10 nationalities across 3 continents, entrepreneurial and very agile, We just completed our Series A funding round in December 2022 and are currently recruiting highly motivated individuals to expand its team and support its ambitious growth plans.

Part of Sprim Global Investments portfolio, a group of 500+ people in 19 offices across 6 continents, implementing new ideas to deliver better health, RegASK is a rewarding place to work.

If you are a doer who enjoys working across industries and continents, autonomous in your working style, and eager to problem solve, we would love to hear from you.

THE POSITION

Title: Business Analyst Intern

Key responsibilities:

• Researching, analyzing, and monitoring factors relevant to our industry and inform recommendations to stakeholders
• Analyze business goals, objectives and needs
• Contribute to planning and designing business processes and make recommendations for improvement
• Provide analytical support for the company
• Develops and prepare materials for corporate presentations

Requirements:

• Relevant degree in Business field
• Organized, analytical, and results-orientated individual who enjoys a fast-paced entrepreneurial environment
• Detailed oriented and able to handle information with high degree of accuracy
• Excellent critical thinking and problem solving skills

How to Apply:

If you are excited about this opportunity and believe you have the skills and qualifications to excel as our Business Analyst Intern, please submit your resume for consideration.

We appreciate all applications, but only selected candidates will be contacted for an interview.

Thank you for considering joining the RegASK team. We look forward to reviewing your application!

Job Description

• Coordinate with Operations and Client to ensure quality service delivery.
• Maintain stock and inventory.
• Implement maintenance schedules for tools and equipment.
• Facilitate effective work processes.
• Assist in resolving existing contract conflicts.
• Support Operations team to perform administrative duties include data entry, prepare report, maintaining and compiling records and org chart etc.
• Assist on arranging worker’s accommodation and liaising with agent.
• Monitoring & updating attendance of employees' records and maintaining a proper filing system.
• Office administrative duties including courier, provide clerical support on daily operation, including filing, scanning, photocopying, etc.

Job Requirement

• Min 2 year in Operations / Clerical Administrative
• Good knowledge of Microsoft Word, Excel and PowerPoint
• Able to multi-task and have initiative to respond to various situations
• Class 3 License

Skills and Knowledge requirement:

1. Computer literate

2. outstanding communication skills

3. Good interpersonal skills

Education and Experience requirement:

1. Proficient in written and spoken English and Tagalog

2. Minimum 5 years' relevant experience

3. University graduate

Weekend work required

Candidates who meet the above criteria and competency should apply with certified copies of relevant qualification together with detailed resume to the following email address :

[email protected]

Fujifilm Business Innovation Asia Pacific is seeking a dynamic and highly motivated Senior Systems Analyst (Business Intelligence) to provide support to FUJIFILM Asia Pacific (FFAP), FUJIFILM Business Innovation Asia Pacific (FBAP), and all operating companies in the Asia Pacific region on applications relating to Business Intelligence (BI) for management & operational reporting and integration layer with source data systems. In this role, you will participate in implementation-enhancement projects to plan, coordinate, and liaise with users on system requirements gathering, solutions, design, and documentation.

The primary focus will be on in-house developed applications, supporting in areas of business operations, KPI reporting, and business analytics.

If you are a skilled professional with a strong background in Data Warehousing and BI tools, we would like to encourage you to apply.

RESPONSIBILITIES & TASKS:

As a Senior Systems Analyst, your responsibilities will include:

Key Accountabilities:

• Design BI Architecture in Azure Cloud and migrate on-premise BI systems to Azure
• Lead in user requirements gathering and perform system impact analysis of changes required by business from a technical perspective
• Drive user discussions and conduct workshops to facilitate information-gathering
• Perform a feasibility study to ascertain the area of automation
• Propose and review solutions with respective stakeholders affected by the change
• Document user requirements into user specifications (functional and technical)
• Lead in system design and development of solutions according to the agreed user specifications
• Develop test plans and scripts
• Conduct testing on developed solutions to ensure compliance with user specifications and internal quality assurance requirements (e.g. system performance benchmarks)
• Lead in user training and user acceptance testing
• Ensure proper deployment of changes to the production environment in accordance with internal procedures
• Collaborate and initiate change with business users to provide improvements to standardize system processes and propose business solutions meeting business needs/requirements. This involves a good collaborative effort with staff members from cross-functional areas (e.g. sections, departments, and entities from the Asia Pacific region)
• Review all work deliverables from development resources assigned and provide guidance to development accordingly. Resources can be internal or extended vendor resources on technical delivery
• Provide periodic reports to the reporting manager on work status/project progress
• Accountabilities are applicable to daily support, change order sustenance, and project work
• Ensure full compliance with company policies, internal procedures, information security, and JSOX audit requirements for all work performed
• Other duties as assigned by the supervisor

Daily Support:

• Dedicate about 30% of your time to daily support activities
• Provide 24x7 systems support according to the business units’ SLA of the Asia Pacific region on in-house developed business applications
• Handle issues resolution in accordance with SLA
• Report any system or operational deficiencies and recommend areas for improvements

System Sustenance Change Orders:

• Dedicate about 30% of the time to change request fulfillment activities
• Manage full change order fulfillment for the designated systems (independently end to end from feasibility study to final delivery)
• Manage development resources allocated as per change order requirements (usually of medium complexity)

Projects:

• Dedicate about 40% of your time in project work
• Contribute as a key project member/team lead/technical subject matter expert in new implementation/enhancement projects for small, medium to high complexity projects.
• Collaborate with other ICT team members, application SME's, and other vendors as and when required by the project and ensure delivery of projects in accordance with project KPIs
• Project activities include but are not limited to requirements gathering, design, testing, training, documentation, deployment, coordination, quality assurance, etc.
• Review all project outputs in relation to IT system deliverables from project development resources

Qualifications, Skills, and Experience:

To succeed in this role, you should possess the following qualifications, skills, and experiences:

• At least 7 years of Information Management experience in an MNC within the High Tech industry, with 5 years in an IT lead role in project/support environment
• At least 5 years of implementation and support experience in Data warehousing and BI tools
• Degree in Computer Science / Engineering or IT-related fields
• Preferably certified in Data engineering and/or Data analysis
• Preferably Project Management certified (PMP) or Agile Certified
• Excellent hands-on experience in Power BI, Cognos BI, Azure data lake, Azure Synapse, Azure/Oracle Datawarehouse, and ETL tools
• Proficiency in Power BI and Cognos BI Administration, Security, and Framework Manager Dimensional Modelling
• Experience in DAX, M query, SQL, stored procedures, database/data processing concepts, data modeling, reports, and dashboard development
• Good knowledge and in-depth experience in designing data warehouse systems and data flow in source systems such as Oracle eBusiness Suite or Azure D365
• In-depth knowledge and experience in designing and developing a flexible & and scalable BI model that can cater to business reporting needs
• Familiar with IT SDLC and agile methodologies.
• Familiar with business analytics and reporting in areas of Finance, Supply chain, Sales and distribution, Service CRM
• Good knowledge of application deployment and solutions
• Excellent understanding of data mining, data visualization, and statistical modeling
• Proficient in Microsoft Office Tools (e.g., Word, PowerPoint, Excel)
• Good analytical mind and problem-solving attitude/skills
• Possesses great attention to detail while also being flexible to adapt to a dynamic environment and changing priorities
• Proficient in business as well as technical writing/documentation
• People-oriented with good interpersonal and communication skills, both written and verbal
• Experience collaborating and working with multiple internal and external stakeholders
• Customer focus and business sense
• Accountable, decisive, good leadership and emotional intelligence
• Professional ethics and integrity
• Change adaptability, flexibility, ability to work under pressure or tight deadlines

RESPONSIBILITIES

• Provide expert advice to on-board new users to NSCC’s systems.
• Engage with new researchers, communities and disciplines with data-intensive computing.
• Translate user requirements into optimal computational work plans.
• Assist in the design of NSCC's HPC systems, including benchmarking NSCC workloads on various platforms and recommending the most suitable architecture for the research community.
• Design and implement scalable and performant HPC software infrastructure with ease of maintenance.
• Analyse system and user job data for efficient resource allocations and management.
• Profile and optimise the user applications and workflow on the NSCC's HPC systems.
• Develop HPC utility and automated testing tools for NSCC's HPC systems.
• Develop HPC user guide and best practice guide documents for NSCC's HPC systems.

QUALIFICATIONS

• Master or Bachelor degree in the field of computer science, computer engineering, or other relevant areas.
• Proven working knowledge of HPC system and software.
• Experience with HPC development toolchain and scientific application software stack (GCC, oneAPI, AOCC, AOCL, MPI, CUDA, HDF5, NetCDF, MKL, and FFTW) for building HPC software is essential, knowledge in using Spack or EasyBuild is a plus.
• Strong programming skills in C, C++, and Python, familiar with Fortran programming is a plus.
• Good knowledge and experience in HPC performance optimization and troubleshooting.
• Familiar with HPC job schedulers (PBS or SLURM), OpenMP & MPI, and container technologies (Docker or Singularity).
• Familiar with scripting languages, Linux and HPC profiler & debugger tools e.g. AWK, Bash, Perl, Conda, GDB, Git and IPM.
• Familiar with HPC storage e.g. GPFS and Lustre.
• Demonstrated good team play spirit and high-level problem solving skills.
• Demonstrated effective communication skill including the ability to articulate technical concepts to a diverse range of clients.
• Demonstrated ability & willingness to contribute novel ideas and approaches in support of research community.
• To be considered for a senior position, the candidate should have at least 3 years of relevant experience in a similar position and environment.
• Familiar with AI software stack (PyTorch and Tensorflow) and programming is a plus.
• Familiar with database technology (MySQL, Cassandra, etcd, MongoDB and Redis) and programming is a plus.
• Good knowledge and experience in HPC analysis and data analytics is a plus.

General Overview

We are seeking a skilled and detail-oriented Cost Accountant to join our finance team. As a Analyst (Costing), you will be responsible for analyzing, monitoring, and reporting on the company's segment P&L. Your primary focus will be on costing for existing/new products/business lines, including fixed assets valuation, product costing, variance analysis, and cost control.

Roles & Responsibilities

Costing and Management Reporting Functions

• Develop life cycle costing for new product unit cost and at business unit level, including establishing standard costs.
• Support Make or Buy financial investment assessments.
• Monitors and updates the actual, committed and budgeted/forecasted cost periodically. Analyses these costs and trends in lights of impacts on unit cost to serve.
• Track internal budgets/forecasts, commitments, budget transfers, change and variation orders.
• Implement, updates and verify cost allocations according to WBS elements. Monitor and identify actual variance from projects current budget.
• Oversee the product lines and cost reductions as well as productivity of total cost.
• Collaborate with various Business Units on key projects cost projection and provide actual result analysis and reports.
• Prepare and present comprehensive cost analysis reports, segment PnL and presentations to stakeholders
• Participate in the budgeting and forecasting processes by providing accurate cost-related data and insights.

Policies/ Procedures

• Sets, implements, and updates costing policies & procedures. Ensure key internal controls are met.
• Drives existing system/process improvement projects to improve management reporting and operational costing efficiency.
• Coordinate with Planning to ensure the alignment of milestone dates, baseline/re-baseline and forecast progress in the reports.

ERP Data Management

• Lead in the development and maintenance of the company's cost accounting system, including cost allocation methodologies, overhead rates, and cost drivers.
• Continuously reviews business processes and seeks ways to improve on the efficiency and controls of the financial applications and drives the implementation of those changes.
• Understand and translate finance/business requirements into a system product requirement
• Liaises with the information systems Team on the maintenance of the overall design, migration, configuration, and integrity of the Financial and costing applications.

The incumbent shall also participate in special projects and oversees other responsibilities as directed by the reporting manager from time to time.

Work Experience

• Candidate must have at least 5 years’ costing experiences and have tracked records in life cycle costings and margin tracking
• Prior experience in high-end ERP system (SAP- Controlling module or Cognos or Tagetik as product owner or super user) is desirable.
• Candidates from oil and gas industry, complex utility infrastructure. manufacturing will be considered favourably.

Education Requirements

• The incumbent must have a degree in Finance or Management Accounting or equivalent from a reputable university.

Personal Attributes

• Analytical, quick-thinking, resourceful, and independent.
• Process oriented, with strong data-mining skills and a sharp eye for details. Able to deep dive into the data and be inquisitive and ask questions to fully understand the information.
• Demonstrates initiative, and commitment to the tasks and deadlines.
• Advanced working knowledge of MS Office applications, particularly MS Excel, Power BI and PowerPoint.
• Manages relationships with Business Unit Owners at all levels with clear and strong communication abilities and be able to engage them.
• Good presentation skills.

Responsibilities

• Responsible for attending the customer complaints and develop resolution
• Responsible in planning and coordinating with the Production on non-conformance product screening as well as conducting containment measures and minimizes DMR issued by customers
• Responsible for providing engineering support to Internal Departments related to quality and technical issues

Requirements

• Min Degree in Mechanical Engineering or its equivalent
• Min 1 years of working experience in process or fixture designs

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Job Description

• Coordinate with Operations and Client to ensure quality service delivery.
• Maintain stock and inventory.
• Implement maintenance schedules for tools and equipment.
• Facilitate effective work processes.
• Assist in resolving existing contract conflicts.
• Support Operations team to perform administrative duties include data entry, prepare report, maintaining and compiling records and org chart etc.
• Assist on arranging worker’s accommodation and liaising with agent.
• Monitoring & updating attendance of employees' records and maintaining a proper filing system.
• Office administrative duties including courier, provide clerical support on daily operation, including filing, scanning, photocopying, etc.

Job Requirement

• Min 2 year in Operations / Clerical Administrative
• Good knowledge of Microsoft Word, Excel and PowerPoint
• Able to multi-task and have initiative to respond to various situations
• Class 3 License

Responsibilities

• Responsible for establishing, maintaining, and expanding customer relationships in order to achieve positive customer experiences
• Responsible for maximizing revenue opportunities and customer retention.

Requirements

• Min Diploma in Marketing or related
• Min 2 years of working experience in sales support environment with customer relationship and maintenance responsibility

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

• Position :Admin Assistant (Invoice/Sales Support)
• Location : Tuas West Road MRT
• Working hours : 5 days office hours, Monday- Friday 8.00am-5.45pm
• Salary (commensurate on experience) : Up to $2700+ AWS
• Duration : Permanent
• Industry : Logistic

Main Responsibilities:

• Assist in sales quotations
• Administrative duties like creating Delivery orders and invoices

Requirements:

• Minimum O level
• Good in coordination & follow up
• Bilingual in English and Mandarin to liaise with Mandarin speaking associates in view of business communications

Email to [email protected]

Do visit Search Personnel Pte Ltd for more job listings.

***We DO NOT charge our candidates any referral fee nor bind them with any contract.***

Joie Chang

Associate Consulting Director

Reg no.: R2090601 | EA No: 13C6684

We are looking for Senior or Occupational Therapist to be a part of our dynamic trans-disciplinary team of Allied Health Professionals which comprises Occupational Therapist, Speech Therapist, Physiotherapist and (Associate)/Psychologist. The team provides a range of rehabilitative and intervention programs to support our client's ability to participate in the home and community.

The team provides range of individual and/or group rehabilitative and consultative intervention programs in an educational setting, for clients age 4-6 years. The team aspires to maximize the holistic learning and development of clients to enable their independence and active participation in the natural settings.

Job Responsibilities:

• Assess and identify the individual needs of clients and formulate, develop and implement appropriate individualized/ group therapy programmes
• Apply pediatric and early intervention evidence-based practices in the intervention programme for clients
• Keep updated of development and research in areas pertaining to pediatric occupational therapy
• Be part of the trans-disciplinary team of therapist, social workers and psychologist in the programme
• Conduct workshops and training for both internal and external stakeholders

Job Requirements:

• Recognized Degree/Master in Occupational Therapy (listed in https://www.healthprofessionals.gov.sg/ahpc/apply-to-be-a-registered-allied-health-professional/lists-of-recognised-qualifications)
• Registered or eligible for registration with the Allied Health Professions Council in Singapore as conditional / full registrant
• For senior role, applicant should have at least 5 years of direct experience

• Position : Sales Support Assistant (Training Provided/WEST) - Up to $3500 + AWS
• Location : West - Jurong - Corporation Drive
• Working hours : Monday to Friday | 8.30am to 5.30pm
• Salary (commensurate with experience) : Up to $3500 + AWS + Performance Incentives + Bonus + Annual Leaves + Medical Benefits
• Duration : Permanent
• Industry : Industrial Products

Main Responsibilities:

• Processing of sales orders, delivery orders, and invoices accurately ad timely
• Communicate and coordinate efficiently with colleagues of all departments ensuring timely order fulfilment
• Provide feedback on the efficiency of the customer service process.
• Answer all product-related questions in a polite manner and addressing queries promptly.
• Prepare written and verbal quotations to customers timely and accurately
• Follow up on inquires through communication channels, maintaining strong customer relationships at all times
• Actively promote the Company brand to establish and develop new leads with potential customers
• Support the development of new and existing products
• Bookkeeping of customers’ transactions, complaints and all necessary records.
• Other duties as assigned by management
• Procuring new clients through direct contact, word-of-mouth and cold calling
• Attending networking activities to research and connect with prospective clients if required
• Suggesting upgrades or added services that may be of interest to clients.
• Crafting business proposals and contracts to draw in more revenue from clients.

Requirements:

• Min. O levels and above
• No experience required; training will be provided.
• Proficient in MS Office application such as Word, Excel
• Bilingual in English and Mandarin to communicate with chinese speaking associates.

Email to: [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Chloe Ong

Consulting Manager (APAC)

Reg no.: R22105510

EA No: 13C6684

Youth Employment Support (YES) (青年就业辅助) was formed in 2007 to continue imparting to graduates of Metta School with life skills that promote integration, independence and employment.

Our maiden initiative, Arts@Metta (慈光展艺), has as its mission to provide equal access to enriching artistic endeavours for youths with special needs while creating related training cum employment opportunities under a sustainable framework.

As an YES Executive, the candidate is responsible in the following areas:

Alumnus Programmes & Well-Being

• Oversee YES Programme
• Oversee alumni outreach and engagement activities
• Oversee alumni personal hygiene and grooming
• Work with stakeholders such as caregivers and trainers from Arts@Metta, ECO@Metta and Metta Café to provide holistic support to Alumni
• Works with Industrial Trainers to schedule their coaching and assessment schedules and address other work related issues
• Oversee and work with volunteers to improve the quality of Alumni programme
• Conducts workshops on pre-work skills (work readiness) such as grooming, interview skills, administrative skills (application form)
• Plans and conducts career preparation activities such as site visits, field trips, school-based and community based work experience for alumni
• Provides general counselling to alumni if necessary

CSR Workshop

• Oversee all CSR workshop for Arts@Metta and ECO@Metta
• Liaise with stakeholders on all CSR workshops enquiry
• Planning and coordinating all CSR workshops with Arts@Metta and ECO@Metta trainers
• Handle all payments and admistration

Administration

• Submit Alumni monthly reports to Manager
• Manage Event/Activities/Short Courses Projects for Alumni
• Manage, track and ensure Alumni contact and employment data is up to date by providing continual outreach to build long term relationships
• Update of Alumni Database in Dove system
• Ensure administrative duties for Event/Activities/Short Courses are discharged
• Manage Financial Assistance /Funding Scheme for Alumni
• Assist in budget Planning and use of budget effectively

Job Instructor

• Oversee Alumni job training and placement
• Designs and conducts pre-placement training, assessment for individual student
• Discuss job duties, safety procedure and environment with alumni and caregivers
• Carries out job matching, supports, coaches, guides and enable Alumni to assimilate comfortably into the work environment and advises them on appropriate ways to deal with problems faced at work
• Monitors alumni on-the-job progress and performance
• Liaise with caregivers, employer and the workplace’s supervisor on work related issues prior to and during the job attachment
• Contacts and maintains relationship with industrial partners.
• Sources for suitable/new corporate partners based on needs analysis.
• Assist in YES events or roadshow
• May required to work on weekends when necessary
• Performs all other duties as assigned by management

Other Requirements

• Diploma from recognised educational institution or GCE “A” level with a pass in General Paper
• Trained with Diploma in Special Education (DISE) is an advantage
• Relevant industrial work experience and/or working with youths with intellectual disability and/or Autism Spectrum Disorder are advantage
• Ability to work both independently and as part of a team
• Possess high analytical and problem solving abilities
• Maintain high level of professionalism, consistency and discipline in people and time management Strong communication and interpersonal skills
• Strong communication and interpersonal skills
• Hardworking, meticulous and responsible

Responsibilities

• Responsible for attending the customer complaints and develop resolution
• Responsible in planning and coordinating with the Production on non-conformance product screening as well as conducting containment measures and minimizes DMR issued by customers
• Responsible for providing engineering support to Internal Departments related to quality and technical issues

Requirements

• Min Degree in Mechanical Engineering or its equivalent
• Min 1 years of working experience in process or fixture designs

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Fujifilm Business Innovation Asia Pacific is seeking a dynamic and highly motivated Senior Systems Analyst (Business Intelligence) to provide support to FUJIFILM Asia Pacific (FFAP), FUJIFILM Business Innovation Asia Pacific (FBAP), and all operating companies in the Asia Pacific region on applications relating to Business Intelligence (BI) for management & operational reporting and integration layer with source data systems. In this role, you will participate in implementation-enhancement projects to plan, coordinate, and liaise with users on system requirements gathering, solutions, design, and documentation.

The primary focus will be on in-house developed applications, supporting in areas of business operations, KPI reporting, and business analytics.

If you are a skilled professional with a strong background in Data Warehousing and BI tools, we would like to encourage you to apply.

RESPONSIBILITIES & TASKS:

As a Senior Systems Analyst, your responsibilities will include:

Key Accountabilities:

• Design BI Architecture in Azure Cloud and migrate on-premise BI systems to Azure
• Lead in user requirements gathering and perform system impact analysis of changes required by business from a technical perspective
• Drive user discussions and conduct workshops to facilitate information-gathering
• Perform a feasibility study to ascertain the area of automation
• Propose and review solutions with respective stakeholders affected by the change
• Document user requirements into user specifications (functional and technical)
• Lead in system design and development of solutions according to the agreed user specifications
• Develop test plans and scripts
• Conduct testing on developed solutions to ensure compliance with user specifications and internal quality assurance requirements (e.g. system performance benchmarks)
• Lead in user training and user acceptance testing
• Ensure proper deployment of changes to the production environment in accordance with internal procedures
• Collaborate and initiate change with business users to provide improvements to standardize system processes and propose business solutions meeting business needs/requirements. This involves a good collaborative effort with staff members from cross-functional areas (e.g. sections, departments, and entities from the Asia Pacific region)
• Review all work deliverables from development resources assigned and provide guidance to development accordingly. Resources can be internal or extended vendor resources on technical delivery
• Provide periodic reports to the reporting manager on work status/project progress
• Accountabilities are applicable to daily support, change order sustenance, and project work
• Ensure full compliance with company policies, internal procedures, information security, and JSOX audit requirements for all work performed
• Other duties as assigned by the supervisor

Daily Support:

• Dedicate about 30% of your time to daily support activities
• Provide 24x7 systems support according to the business units’ SLA of the Asia Pacific region on in-house developed business applications
• Handle issues resolution in accordance with SLA
• Report any system or operational deficiencies and recommend areas for improvements

System Sustenance Change Orders:

• Dedicate about 30% of the time to change request fulfillment activities
• Manage full change order fulfillment for the designated systems (independently end to end from feasibility study to final delivery)
• Manage development resources allocated as per change order requirements (usually of medium complexity)

Projects:

• Dedicate about 40% of your time in project work
• Contribute as a key project member/team lead/technical subject matter expert in new implementation/enhancement projects for small, medium to high complexity projects.
• Collaborate with other ICT team members, application SME's, and other vendors as and when required by the project and ensure delivery of projects in accordance with project KPIs
• Project activities include but are not limited to requirements gathering, design, testing, training, documentation, deployment, coordination, quality assurance, etc.
• Review all project outputs in relation to IT system deliverables from project development resources

Qualifications, Skills, and Experience:

To succeed in this role, you should possess the following qualifications, skills, and experiences:

• At least 7 years of Information Management experience in an MNC within the High Tech industry, with 5 years in an IT lead role in project/support environment
• At least 5 years of implementation and support experience in Data warehousing and BI tools
• Degree in Computer Science / Engineering or IT-related fields
• Preferably certified in Data engineering and/or Data analysis
• Preferably Project Management certified (PMP) or Agile Certified
• Excellent hands-on experience in Power BI, Cognos BI, Azure data lake, Azure Synapse, Azure/Oracle Datawarehouse, and ETL tools
• Proficiency in Power BI and Cognos BI Administration, Security, and Framework Manager Dimensional Modelling
• Experience in DAX, M query, SQL, stored procedures, database/data processing concepts, data modeling, reports, and dashboard development
• Good knowledge and in-depth experience in designing data warehouse systems and data flow in source systems such as Oracle eBusiness Suite or Azure D365
• In-depth knowledge and experience in designing and developing a flexible & and scalable BI model that can cater to business reporting needs
• Familiar with IT SDLC and agile methodologies.
• Familiar with business analytics and reporting in areas of Finance, Supply chain, Sales and distribution, Service CRM
• Good knowledge of application deployment and solutions
• Excellent understanding of data mining, data visualization, and statistical modeling
• Proficient in Microsoft Office Tools (e.g., Word, PowerPoint, Excel)
• Good analytical mind and problem-solving attitude/skills
• Possesses great attention to detail while also being flexible to adapt to a dynamic environment and changing priorities
• Proficient in business as well as technical writing/documentation
• People-oriented with good interpersonal and communication skills, both written and verbal
• Experience collaborating and working with multiple internal and external stakeholders
• Customer focus and business sense
• Accountable, decisive, good leadership and emotional intelligence
• Professional ethics and integrity
• Change adaptability, flexibility, ability to work under pressure or tight deadlines

Interested candidates who wish to apply for the advertised position, please click "Apply"

EA Licence No: 11C5502

EA Registration Number: R23118280

The Business Analyst modifies, enhances, or adapts existing or proposed systems within an organisation with the purpose of improving business efficiency and productivity. He/She plans activities involving the examination and documentation of technical requirements for new solutions to be created and user needs analysis. He/She analyses the feasibility of new systems and enhancements to existing systems, translates technical requirements into system specifications and writes test cases. He/She develops documentation and guides for the use of new or enhanced systems.

He/She is open-minded and innovative in exploring new and alternative solutions to optimise systems. He/She can engage and support others in the team, and readily put forth his/her ideas in a clear and compelling manner.

Critical Work Functions and Key Tasks

Identify business needs

• Liaise with stakeholders to identify business needs

• Conduct in-depth analysis of the business requirements specifications and feasibility studies on possible solutions

• Support the development of business cases defining potential benefits, solutions to increase efficiencies of business processes and associated risks

Analyse business processes

• Support the review of existing business processes to identify opportunities

• Develop alternative solutions to streamline processes

• Evaluate the viability and feasibility of possible improvements to processes

• Support the development of recommendations to increase efficiency of processes

• Develop reports and strategic analysis of business processes

Translate business requirements into technical specification

• Determine optimal means of meeting needs and requirements

• Translate business requirements and user needs into functional specifications

• Collaborate with developers to ensure requirements are incorporated into system design

• Function as the liaison between users and technical staff throughout the solution implementation cycle

• Work with relevant stakeholders on user acceptance testing

• Verify that business requirements are incorporated into the design

• Manage risks associated with solution integration

Faciliatate change management

• Support the development of change management plans

• Develop technical documentation and training materials

• Conduct user training to facilitate adoption of new systems

• Act as a point of contact for users regarding complex queries

Manage projects

• Schedule activities to drive deliverables toward meeting the overall project plan

• Work with users, technical staff and management to determine and resolve issues associated with project implementation

• Review work at critical milestones with team leader or sponsor to maintain their commitment and support

• Provide timely and accurate project progress information

Requirements / Qualifications

• Bachelor degree in IT, Computer Science, Information Systems or equivalent
• At least 8 years of relevant working experience
• Good 8 years of knowledge of Scrum and Agile frameworks and methodologies
• Strong analytical, planning, organizational, problem solving and conflict resolution skills
• Excellent communication and presentation skills
• Self-motivated, ability to work under tight project deadlines
• Domain knowledge in healthcare applications is an added advantage

Position

This position is for the new Loan strategic program, named LOANSCAPE. It is multiyear program. The program targets to:

· Build a new platform to interconnect investors, lenders and clients on syndicated markets

· Build a digital platform for clients and investors

· Manage large lender pool deal, different loan format, institutional investors and multi-product

· Increasing agility lead by more focused and structured transactions

· Implement solution aligned with regulatory requirements (Basel IV, IFRS 9).

The solutions are built in Paris and in Singapore.

In a challenging and multicultural environment, we seek a Senior Business Analyst to join our Core Banking IT Department (CBI), in charge of the International Core Banking System.

The position requires autonomy and reliability in performing duties while maintaining close communication with the rest of the IT project and support teams as well as the ability to work on multiple projects concurrently. The candidate will need to develop a good understanding of both IT systems and business processes.

Main responsibilities

· Work with business user to draft and finalize requirements

· Analyse and document existing business processes and operating models and provide solutions w.r.t. target architecture considering specific future business needs.

· Design solutions and write functional specifications and solutions in collaboration with technical IT specialists.

· Testing the developed applications and follow up on fixes.

· Ensure delivery of fully tested products/features on-time and with quality up to production.

· Maintain up-to-date required quality documentations & train end-users.

· Provide support to test, diagnose and resolve application issues.

The position requires autonomy and reliability in performing duties while maintaining close communication with the rest of project teams located in Paris. The candidate will need to have and keep developing a good understanding of both IT systems and business processes.

Qualifications and Profile

This position requires around 8+ years of relevant experiences in corporate financing domain with focus on designing and delivering IT solutions.

Mandatory skills:

· Holding a diploma/degree in accounting, finance or IT.

· Excellent knowledge of corporate & investment banking and different financial products including but not limited to Syndications, Participations, Commercial Loans, LC, Guarantees, Discounting, Factoring etc.

· Experience in all phases of the IT system development life cycle like design, implementation, testing, deployment and support.

· Experience working in Agile development methodology.

· Hands-on experience with BDD framework and UML.

· Comfortable working with SQL database queries.

· Experience with Microsoft Office tools.

Advantages:

· Any certification for Business Analysts e.g. ECBA, CBAP, PBA etc.

· Any experience in project management or in a functional lead role

Other Professional Skills and Mindset

· Solid analytical and problem solving abilities

· Very good organization skill with attention to details

· Willing to work on new topics and to collectively propose innovative solutions.

· Proactive with team player mindset

· Hands on and versatile with capability to effectively interact with technical team

· Proficiency in application project management

· Strives to deliver the solution in the most effective and timely manner

Interested applicants, please email your resume to Shaun Quek Yew Meng

Email: [email protected]

CEI Reg No: R1660732

EA Licence No: 99C4599

Business Analyst for new IT system implementation and on-going feature enhancements

Role and Responsibilities:

· Elicit business requirements from external and internal stakeholders via policy and requirement discussion sessions.

· Manage demand from multiple stakeholders and able to control, balance and agree upon a controllable delivery scope.

· Conduct user requirement scoping, and analysis, involving functional, integration, and non-functional requirements.

· Work closely with technical solution teams to assess feasibility, propose solution options and recommendation to address business and operational needs.

· Deliver functional design including workflow analysis, prototypes, business logic flowchart and interface mapping.

· Communicate clearly and concisely with technical design, development, test, and operations support teams on the requirements scope and functional design details to ensure that the final product accurately addresses business needs.

· Provide requirement and functional design clarifications to delivery team members throughout the delivery process.

· Plan and conduct internal UAT based on business workflow and user scenarios.

· Plan and conduct training to end users, and internal support teams as required.

· Support post-production deployment verification for any product feature release.

Requirements:

· Degree in Computer Science, Information Technology, Management of Information Systems or related discipline.

· Minimum 8 years IT system implementation experience with hands on experience in Software Development Life Cycle

· Excellent analytical skills, able to understand and articulate business problem statement and use cases concisely

· Self-motivated and able to take direction and work resourcefully, quickly, and independently

· Capacity to perform under pressure to handle difficult situations and issues swiftly

· Ability to build good working relationship at all levels

· Experience in Healthcare domain is preferred

Job Description:

1. Front-line support for customer inquiries and issues via email and phone;
2. Diagnose and troubleshoot product configuration and functional issues remotely and onsite;
3. Effective escalation to Level 2 or product vendor for action and resolution;
4. Able to handle flexible working hours on demand basis; and
5. Maintain rapport with customers and competence in managing vendors; and
6. Any other ad-hoc duties assigned.

Job Requirement

• Degree/Diploma in Computer Science / IT Technology or equivalent
• Exposure to networking and security solutions such as firewall, load balancers, endpoint protection will be an advantage
• With working experience in an SI or distributor environment with network security skillset is a plus
• Good IT Knowledge in OSI Layer,TCP/IP, LAN/WAN and network security
• Ability to work under pressure with minimal supervision
• Excellent in communication and analytical skills
• Positive working attitude and team player
• Willing to work extended office hours when needed
• Fresh graduates are welcome to apply

Position

In a challenging and multicultural environment, we seek an application deployment and support specialist to join our Release Management (RMG) team of core banking IT domain.

Overview: The candidate will be responsible for Software Deployment in Integration and UAT environments and to provide technical support L1/L2 for the International core banking eco-system of the bank running worldwide.

The core banking eco-system includes 25+ applications covering accounting, financing trade, payments, client referential data, risk management, local regulatory reporting and Head Office reporing.

Work in close interaction with Project Stakeholders (Application Development team, Application Support team, Production team, Business entities) in order to deliver worldwide the various Strategic, Tactical and Regulatory projects multi year roadmap.

Main responsibilities

• Application deployment and level 1&2 support during SIT, UAT and production implementation for the core banking system of the bank (for Asia, Europe, Middle East and Africa).
• Follow UAT issues and enquiries from business users until their appropriate closure (incident communication, root cause analysis and permanent resolution).
• Engagement with development teams on a regular basis. Appropriate escalation of critical queries.
• Monitoring of batches to ensure that any incident is solved in a timely manner.
• Contribute to continuous improvement and improve DevOps tools.
• Prepare and maintain installation instruction documents, technical procedures and release procedures.
• Act as point of contact for assigned relese activities and Coordinate with various contributors from End Users, Application development and support to production services for smooth roll-out of the relelases worldwide.

Qualifications and Profile
The candidate should have a related diploma (IT, Finance) with up to 6 years experience in application deployment and support, with exposure to Banking industry.

Technical

• Hands on experience on Java, SQL, UNIX, Shell scripting, Jetty
• Hands on experience on RDBMS Oracle 12/19, PL/SQL and Control M.
• Hands on experience on Docker EE, Kubernetes, Argo CD.
• Exposure in DevOps tools like Jenkins, Master Deploy etc.
• Exposure in Elastic search (KIBANA), Grafana
• Exposure in data warehouse and business intelligence tool (SAP Business Objects) is an advantage.
• Exposure in ETL tools is an advantage.

Nice to have

• Good knowledge of all phases of the system development and implementation life cycle (SDLC).

Other Professional Skills and Mindset

• Excellent communication and interpersonal skills.
• Strong analysis, problem solving and troubleshooting skills.
• Self motivated and excellent team player.
• Perseverance and diligence towards attaining goals and effective time management.

Interested applicants, please email your resume to Shaun Quek Yew Meng

Email: [email protected]

CEI Reg No: R1660732

EA Licence No: 99C4599