There is currently an open position for an IT Helpdesk Analyst.

• The purpose is to handle emails, phone calls and provide remote assistance: IT helpdesk first-level support. To provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.
• Call Center experience is advantageous
• Basic experience with IT troubleshooting
• Problem diagnostics via remote support tool and calls
• Familiar with office productivity tools such as O365
• Familiar with Ticketing System (ServiceNow, Jira)
• Experienced in using Active Directory (Azure, Microsoft)
• Strong communication skills and detailed work
• Proficient Customer Service
• Proficient email and verbal communication
• Qualification: Nitec or equivalent
• Experience: Min 2 years related experience.
• Able to provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.

Our client is a Biomedical Company, one of the established pioneers in the Medical industry. Due to business needs, they are now recruiting QC Lab Analystto be part of their Laboratory team. They are located in the West.

Job Responsibilities of QC Lab Analyst:

• Manage the release of product batches for distribution and usage
• Provide guidance to warehouse staff, overseeing stock levels, purchase procedures, and expediting delivery
• Support batch release processes for product distribution and usage
• Supervise quality inspections for incoming inventory, ensuring adherence to quality standards
• Collaborate with the laboratory regarding product non-compliance issues and supplier feedback

Requirements

• Diploma in Biomedical/ Biotechnology or any other life sciences.
• Entry Level is welcomed

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidates will be notified

Email Address: [email protected]

• Recruitpedia Pte. Ltd.
• EA License No. 19C9682
• EA Reg. No. R2198636 (Oh Puey Xin)

The position will entail the job of supporting an MNC bank Agency Lending Front Office Traders to ensure Recalls are issued timely, Collateral coverage for same-day loans, and Corporate Actions are handled timely.

The role is on a 6-month contract basis as the full-time employee is on Maternity leave.

Key Responsibilities:

• Management of Market Exceptions

• Support of Trade Matching activities for Securities and Cash Reinvestments

• Escalation of breaks and issues with daily activities associated with 9 Asian markets

• Expand the effective usage of Compare tools Equilend and Pirum to enhance the Agency Securities Lending Control environment.

• Daily management of core reconciliations both internally and externally.

• MIS Reporting including daily items and escalation of ageing items.

• Manage Stock and Cash exceptions and market and Client interest claim exposure for the team.

• Daily Management and control of restriction requests.

• Static maintenance to ensure the system is updated at all times.

• Provide direction and management of Audit requirements and ensure team adherence.

• On-boarding new securities lending clients where applicable

• Maintain a pristine control environment.

• Support for continued process improvement while maintaining high standards of work.

• Support project initiatives where applicable especially onboarding of the New Operating system for the next 18 months

Qualifications:

• Previous experience in the securities lending/Finance industry (client and non-client facing).

• Previous experience in dealing with Client representatives or sub-custodians would be an added advantage.

• Experience with different local market practices would also be an advantage.

• Strong knowledge of system and product set

• Knowledge of equities, fixed income, and other financial instruments (e.g., repos, tri-party repos, letters of credit, loan documentation, etc.) will be an advantage.

Skills:

• Good team player

• Strong knowledge of PC-based and mainframe computer systems

• Good Excel, Access, and PowerPoint skills

• Good oral and communication skills

• Knowledge of writing macros and use of the Access database will be an advantage.

The Work Location will be in the Changi Business Park.

Work Location: East

Responsibilities

• Manage Cheque Processing Vendor to ensure optimal performance and improvement of existing processes

• Monitor service levels performance against critical measures set in service contract

• Review monthly invoices billed by vendor

• Oversee Change Controls and Special Requests to manage changes in the outsourced environment with the respective subject matter experts or control functions in the bank.

• Review processes and identify areas for improvement, risk and control.

• Perform operational issue / incident / escalation management of cheque/courier-related matters and identify root cause(s) and implement preventive measures.

• Prepare and facilitate audits by internal, external or regulatory audit functions.

• Provide operational support to Business Units for new initiatives.

• Manage Business Continuity Planning (BCP) for outsourced-related matters

• Support Data Loss Prevention (DLP) implementations in the outsourced area

• Perform and support site visits with site visit SMEs and control functions

• Ensure control gaps are addressed with timely and appropriate action plans by the vendor

Requirements

• Strong leadership skills with sound, analytical and decision making abilities

• Excellent inter-personal and communication skills in dealing with all levels of staff and external parties

• Strong people-relations and influencing skills

• Demonstrate critical thinking: ability to suggest improvements and identify risks

• Strong Service orientation and professional work attitude: ability to prioritize, and manage internal clients’ expectations

• Domain knowledge in courier services or cheque processes will be an added advantage

Our Client is a SGX Listed company in Hospitality industry. Due to business needs, they are now recruiting a Corporate Development Analyst to be part of their Corporate Development team for ongoing transformation projects. They are located in the West Area - easily accessible.

Roles and Responsibilities of Corporate Development Analyst:

• Create financial models, conduct feasibility assessments, perform valuation analyses, and scenario planning to support decision-making processes.
• Support transactional activities including due diligence, negotiations, and deal structuring.
• Aid in the preparation of recommendations, studies, and presentations for senior management.
• Oversee strategic initiatives from project inception to completion.
• Foster relationships with internal stakeholders and external partners such as financial, tax, real estate, and legal advisors.
• Assist in various ad-hoc tasks related to the coordination of Corporate Development functions.

Requirements:

• Degree in Business, Finance, Real Estate, or a related field
• Minimum of 2 years' relevant experience in similar industry
• Experience in hospitality/real estate industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

• EA License No: 19C9682
• EA Personnel No: R2198636
• EA Personnel Name: Oh Puey Xin

Business Analyst (Regulatory / Liquidity Reporting)

• 12 months contract
• Office location: East

The Client

• MNC Bank

The Opportunity

• Support preparation, reconciliation, and upload of manual adjustments
• Liaise with various stakeholders including Finance & Risk Shared Services (FRSS), Data Management Office (DMO), etc. in identification and remediation of the root causes to help eliminate the need for manual adjustments
• Assist in generation of daily liquidity reports from the new system (RegInsight) and reconciliation against current production reports to highlight differences and support investigation/remediation of these differences
• Support pre- and post-production analysis of reports (e.g. trend analysis, variance analysis, etc.)
• Involved in report automation projects, performing activities like data analysis, solutioning, testing, etc

Your Background

• Work experience in the financial services industry, preferably with Treasury and/or MAS reporting
• Experience in UAT, data reconciliations)
• Proficient in Microsoft Office (Excel, Access)
• Problem solver with the ability to translate plans into actions

Interested parties please click "Apply Now" or contact Chevelle (EA Reg no: R1762272) at [email protected]

Peoplebank Singapore Pte Ltd, EA Licence Number: 08C5248

There is currently an open position for an IT Helpdesk Analyst.

• The purpose is to handle emails, phone calls and provide remote assistance: IT helpdesk first-level support. To provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.
• Call Center experience is advantageous
• Basic experience with IT troubleshooting
• Problem diagnostics via remote support tool and calls
• Familiar with office productivity tools such as O365
• Familiar with Ticketing System (ServiceNow, Jira)
• Experienced in using Active Directory (Azure, Microsoft)
• Strong communication skills and detailed work
• Proficient Customer Service
• Proficient email and verbal communication
• Qualification: Nitec or equivalent
• Experience: Min 2 years related experience.
• Able to provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.

• Min 2 to 7 years of hands-on experience covering FP&A/budgeting/forecasting/mgt reporting
• Has experience dealing with overseas entities
• Has good financial modelling and excel skills.

Our client is an investment firm focusing on infrastructure projects across Asia.

Reporting to the Finance Manager (focus on valuation), yu are a key member of the Asia finance team supporting the firm and its project portfolio in Asia by providing operational support and monitoring of project performance.

The particular focus of this role will be on project budgets monitoring and expenditure analysis, as well as the collation of financial information for project reporting/mgt reporting.

RESPONSIBILITIES:

Business Forecasting (focus)

(a) Support Finance Manager to provide guidance to the financial analysis functional team in creating better financial information links between project development status, cashflow and financial reporting;

(b) Support the preparation of Business Plan and Annual Operating Plan for the organisation and assist in the review and final presentation to the firm’s Board/shareholders;

Management Reporting (focus)

(a) Assist in the preparation of the firm’s ongoing, quarterly and annual reporting requirements to the HQ, the firm’s Asia board and other stakeholders. This includes preparation and review of long-term liquidity and cash commitment forecasts, and preparation of the various reporting requirements, including maintaining key project statistics, risk exposure monitoring and others;

(b) Support the monitoring of quarterly actual expenses vs Business Plan Budget by departments and expense categories. Work closely with internal teams/ departments to better manage budget on cost efficiencies.

Project and Financial Reporting (focus)

(a) Consolidate inputs from various programme streams, building macros/models to streamline monitoring and analysis of various project costs against budgets and the reporting process;

(b) Assist with review of financial reports submitted by subsidiaries, joint ventures and associates;

(c) Assist with the year-end audit process, including reviewing the firm’s Asia projects for impairment assessment;

(d) Support investment management team/project company teams in relation to project companies’ annual budgeting, year to date spending and forecasts, quarterly reporting and various finance related matters.

Valuation

(a) Support the review of business assumption inputs used in discounted cashflow (DCF) valuation models in accordance with valuation guidelines, including determining/updating the appropriate discount rate / WACC / risk premiums to be used for different sectors/countries;

(b) Provide support to Finance Managers in charge of subsidiaries and group accounts to provide necessary project fair valuation analysis and assessment on a quarterly basis or as and when required in preparing group consolidation, financial statements and annual filings for the firm and its subsidiaries.

Due Diligence

(a) Provide due diligence (DD) support to Business Development team especially on Financial DD and Tax DD. Support in the investment process by reviewing financial information available in both early-stage investments (e.g. financial analysis of partners’ balance sheet) or mid/late- stage investments with available deal dataroom to formulate a financial risk assessment.

Corporate and Other Support

Requirements:

Qualifications & Experience

• Bachelor’s degree in Finance, Accounting, Business or equivalent from a reputable university; with Chartered Accountant (CA), Certified Public Accountant (CPA) qualifications strongly preferred;
• 2 to 7 years of hands-on experience covering FP&A/budgeting/forecasting/mgt reporting etc
• Prior Big Four accounting firm exp is useful but not a must.
• Has strong excel skills (including V look up, pivot tables, index match etc), with some financial modelling skills (do not need to build models from scratch. But exp reviewing models is required)
• Industry exposure gained in infrastructure/private equity/venture capital firms is not required as long as the person has a strong FP&A exp
• Has exposure to a dynamic and fast paced multinational environment
• Good knowledge of IFRS with hands on experience dealing with overseas entities is required
• Highly detailed and analytical with good financial modelling skills
• Thrives well under pressure, demonstrates resilience and adaptability to different situations;
• Desire to work in a fast-paced and dynamic environment is essential.
• Strong communication skills and is able to make presentations to senior management
• Thrive in a MNC environment and dealing with stakeholders from diverse nationalities. Has strong stakeholder management skills
• Very independent

Required Competencies

(a) Dependability/Responsibility

(b) Initiative, Planning & Perseverance

(c) Communication & Interpersonal Skills

(d) Judgment & Decision-Making Skills

PLUS POINTS:

-the firm allows a hybrid work arrangement (2 days WFH is allowed)

-the role will offer the opportunity to join an established investment firm

To apply, pl send your cv in word doc to [email protected]. Pl also include details on your current salary, expected salary and notice period in your cv.

We regret to inform that only shortlisted candidates will be notified.

Posted by:

CAP Consulting (EA license: 14C7175)

Caroline Poh (EA Registration: R1105649)

Date ad is posted - 14 December 2023

Our client is a IT Industry. They are looking for a Sales Support Executive to assist their team for the next phrase of their business. They are located in Central – easily accessible.

Duties:

• Support in creating sales quotations and tracking their status.
• Update sales opportunities in cloud software for accurate reporting.
• Manage order processing, coordinating deliveries, and liaising with other departments.
• Communicate with suppliers and customers to ensure timely completion of sales orders.
• Provide excellent customer service, contribute to team targets, and handle general office administrative tasks.

Requirements

• Minimum 1 year relevant experience in order processing
• Experience in MS Office is a bonus

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Reg. No. R21103251 (Yeo Huey Cheen)

Our client is in Marine Sector located in the West zone fo Singapore.

Reporting to the CEO, you will be rendering business support to the regional heads of the Regional Business and Operations Department (RBOD) and providing secretarial and administrative support to the CEO.

Candidates are expected to:-

RBOD – Business Support

Render business support to the regional heads of RBOD which includes, and not limited to, the following:

• Assist in commercial tender or project bid submissions;

• Assist in market research by creating and managing market database, collecting, organizing and analyzing business statistics;

• Assist to prepare marketing and communications materials which includes, and not limited to, video production, branding and social media features;

• Assist to prepare presentation slides;

• Prepare monthly management reports for overseas businesses;

• Plan, propose and implement events/programs, including client visits to the company - planning the itinerary, liaising with internal and external stakeholders and logistical arrangements; and

• Provide administrative support to the department which includes, and not limited to, travel and logistical support, raising purchase requisitions, process invoices for payment and other tasks assigned.

CEO’s Office - Executive Support

Provide secretarial and administrative support to the CEO which includes, and not limited to, the following:

• Be the primary point of contact and liaison between the CEO and the internal and external stakeholders;

• Manage the CEO's calendar, schedule appointments, coordinate meetings which include collating meeting papers/presentations from the relevant stakeholders;

• Manage CEO’s contacts list, including sending out seasonal greetings and corporate gifts; and

• Arrange CEO’s travel itineraries, including flights, accommodations, and logistical support and submit expense claims on his behalf.

Requirement

The ideal candidate should preferably:-

• Possess at least a Diploma/Degree preferably in Business Administration or related field;

• 3 years of working experience in corporate or business support role;

• Must have experience in Business Support (>50% of the work)

• Able to handle sensitive information and documents with utmost discretion and maintain confidentiality;

• Proficient in Microsoft Office applications, which includes and not limited to, Powerpoint, Prezi and Keynote;

• Excellent interpersonal skills to liaise with internal and external stakeholders;

• Good command of written and spoken language and communications skills;

• Good business writing skills to prepare business reports and/or presentation slides to Senior Management and Board level;

• Able to work independently and as part of a team;

• Detail-oriented and able to multi-task in a fast-paced environment; and

• Works well under pressure.

• High energy & able to work in fast pace environment

Candidates with business support / project management are welcome to apply. This is not a secretarial or PA role.

Company pickup: Clementi MRT

Working hours: 8.30am to 6pm / Mon-Fri

Jessie Hoe Huey Miin

CEI R1103861

EA: 99C4599

Key Responsibilities

· Support trade applications rollout of changes and problem fixes into production system

· Work with L2 team in incident management and production monitoring

· Work with L3 team lead to plan problem fix to meet TRO

· Implement changes in production following Aldon LME and DevOps process

· Attend and present change items in CAB and CCM meetings

· Analyse production issue trend and give feedback to development on quality improvement and issue prevention.

Key Requirements

· 10 or more years IT working experience in production support role in bank/FI environment

· Alternatively, working experience in development role is acceptable, understand application issue, analyse root cause and implement fix

· Be proficient and hands-on experience in AS400 system and COBOL programming; be able to use TAMIC tool is an advantage

· A team player good at collaborating with own teammates and partner teams to get job done

· Ability to work independently and sharp problem analysis and resolution skills

· Good communication skills with technical and non-technical stakeholders

· Time management and work prioritization

· Be able to work under pressure and handle multi-tasking

· A fast learner, he/she will need to expand work scope to support J2EE application on open system (Linux, UNIX).

About the Client

Leading Insurance client

Responsibilities

The candidate will be expected to contribute in the following areas:

· Managing the unified project timelines and deliverables

· Work with IT and various teams on project plan and timelines

· Collaborate with cross-functional teams to ensure project deliverables are completed on time

· Ensure Unified CIF changes are applied to the downstream platforms and picked up on google analytics as a custom dimension

· Understand the web redesign or revamp requirements, translate to google analytics requirements, provide testing support to the developers and web teams.

· Synchronize the analytic tags across the sites

· Engage in full acceptance testing and troubleshooting of tracking issues together with developers

· Develop reports and dashboard on google analytics on website tracking on both health and performance metrics

Skills/Requirement

· At least 3 years Digital analytics implementation and reporting experience with Google Analytics, firebase and Google Optimize.

· Strong analytical skills, excellent communications skills, both written and spoken

· Experienced with planning and executing MVT and A/B testing solutions using 3rd party platform such as Google Optimize or similar platform is preferred

· Proficiency in Google Analytics and Microsoft Excel, Python or any other scripting language is a must

· Experience with digital analytics tools (Adobe Analytics, Google Analytics, etc) and tag management system (Launch, GTM, etc).

· Experience with digital analytics requirements and reporting for sales, post login and app journeys.

· Experience with HTML and Google Data studio to setup regular reporting for manager reporting

· Experience in defining analytics tracking requirements, and guiding developers through implementation of those requirements

· Experience in verifying, deploying and troubleshooting triggers and tags through GTM

· Experience in reading and analysing of various data sets to uncover opportunities/wastages

· Positive and adaptable attitude

Interested candidates, who wish to apply for the above position, please send in your resume to [email protected]

We regret to inform that only shortlisted candidates will be contacted.

PERSOLKELLY Singapore Pte Ltd EA License No. 01C4394 EA Reg No: R23118975 (ABDUL RAHMAN ANSARI RAJA)

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By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its local and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an emailto let us know. Please feel free to contact us if you have any queries.

All parties involved in any form of workforce engagement are to strictly adhere to prevailing regulations and laws that govern local fair employment practices, and to invest reasonable efforts in building a strong Singaporean core workforce, recruit and select candidates based on merit and prohibit discrimination based on age, race, gender, religion, marital status and family responsibility or disability. For more information, please refer to MOM and TAFEP websites.

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Job Title: Administrative Support (Procurement)

Job Location: Jurong, Singapore

Job Type: Contract - 3 Years

Working Hours: 8:30 AM - 6:00 PM

Job Summary: Provides support and ensure maintenance for various software/hardware license and maintenance contracts are renewed. Maintain and update the Software Licenses and Hardware maintenance teamsite for IM8 compliance.

Job Responsibilities

• Monitor various software/hardware license and maintenance contract life cycle.
• Maintain and ensure that the Software Licenses and Hardware maintenance team site is up-to-date.
• Liaise with various vendors for budgetary quotation.
• Prepare various procurement documents, e.g. Submit Request for Purchase in IT system, approval paper, tender specification, tender evaluation and tender recommendation for award.
• Process e-invoice payment for the license and contract cost.
• Assist in providing and extracting data for audit purposes.
• Any other related tasks as assigned by the Corporation.

Job Requirements

• Prior experience in procurement process.
• Knowledge on IT matters.
• Good communication skills.
• Good command of written and verbal English.

This is an outsourced role.

If you are interested, kindly send your resume (in MS Word format) to Mounika at [email protected] stating your salary expectations & availability to take it forward.

Responsibilities:

• Create, execute, and maintain security architecture, guidelines, and processes in accordance with information security rules and best practices in the industry.
• Developing investment roadmap for security tools and ensure that security measures are integrated into the organization's infrastructure.
• Assess and analyze the security maturity of third-party vendors and partners to ensure compliance with the organization's ISO27001-based security standards.
• Determine and manage the security monitoring tools like EDR, NDR, Splunk, Microsoft Sentinel, and others to detect and analyze security risks and threats.
• Manage the security incident investigations by examining logs, identifying security issues and providing solutions.
• Monitoring suspicious networks, application, and user behavior.
• Conducting investigations, acquiring evidence, and analyzing data.
• Perform and prepare security log/access reviews.
• Inform stakeholders and executive leadership on security requirements and recommendations.
• Performing cybersecurity solutions in IT and operational contexts.
• Knowledge of data classification and loss prevention tools.

Requirements:

• With 5-8 years of experience in Security Professional Skills/Accreditation.
• Good knowledge of common security frameworks.
• Prior experience with Native Security Solutions and Microsoft Azure Cloud.
• Prior experience with Incident Response in relation to cyber events.
• With experience of DevSecOps transformation is an advantage.

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1654399

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

• Working days: Mon-Fri (8.30am-5.30pm)
• Location: Orchard (Office)
• Benefits: AWS + VB + Transport Allowance + Phone Allowance

Main Duties

• Provide IT support services for in-house & related Group Companies

• Setup PC, install/upgrade (or guide to upgrade) software, apply Windows Update

• PC related problem (Send/Receive Email, MS Teams, Access Internet, etc)

• Maintain Windows Server/Storage (Access control, Windows update, Backup, etc)

• Introduce in-house IT service (RPA, OCR, etc)

• Manage business system. Requested from user and ask vendor for improvement. Support user how to use.

• Maintain network system (WAN, wired/wireless LAN)

• Manage IT assets (PC, file server, network device, software license, etc)

• Support IT projects remotely for related Group Companies in SIN, MYS, PHL.

• Measures for information security risk

• Create & update IT technical documents

Requirements

• Minimum Diploma in IT / Computer Science / Related Studies

• Around 5 years IT experience

• Able to support Windows server and PC

• Good interpersonal / communication skills, hospitality for user support

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to ref29"at"trustrecruit.com.sg or please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lai Jun Leong (Cedric)

EA Personnel Reg No: R21102891

System Engineer / Technical Support

Our Esteemed and Reputable Client is looking for an System Engineer / Technical Support.

Requirements:

• Proficient in handling IT System, Server and Network Support.

• Good in managing MS Active Directory, Hyper- V, Virtualisation, Cisco Network and Windows.

• Good in handling VM Ware, Network Administration and System Support.

• Proficient in Virtualisation, VM Ware, System, Server and Network management..

• User’s support and handling supporting enquiries.

• Good in system troubleshooting, deployment and implementation.

• Experience in Enterprise Server Configuration, System Design and Troubleshooting.

• Experience in handling Project Activities.

• Min. 2 years IT System, Virtualisation, Server, Windows and Network experience.

• Min. Diploma/ Degree in any related discipline.

• Strong communication and persuasion skills

• Team player with strong organization and people management skills

If you have meet the job requirements that we are looking for or wish to find out more on this role, please contact us or apply in-confidence to us with you updated MS Word Resume to : [email protected]

Yong Zhehan @Yong Jeline (Reg. No. R1101621)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

An exciting opportunity for a Service Support Officer for Consumer Banking Operations, Technology, and Operations Team with one of our leading clients in the Banking domain.

Mandatory Skill-set

• Minimum 5-10 years of relevant experience in a financial institution;
• Strong leadership skills with sound, analytical, and decision-making abilities;
• Excellent interpersonal and communication skills in dealing with all levels of staff and external parties;
• Strong people-relations and influencing skills;
• Demonstrate critical thinking: the ability to suggest improvements and identify risks;
• Strong Service orientation and professional work attitude: ability to prioritize, and manage internal clients’ expectations.

Desired Skill-set

• Domain knowledge in courier services or cheque processes will be an added advantage.

Responsibilities

• Manage Cheque Processing Vendor to ensure optimal performance and improvement of existing processes;
• Monitor service levels performance against critical measures set in service contract;
• Review monthly invoices billed by vendor;
• Oversee Change Controls and Special Requests to manage changes in the outsourced environment with the respective subject matter experts or control functions in the bank;
• Review processes and identify areas for improvement, risk and control;
• Perform operational issue/incident/escalation management of cheque/courier-related matters and identify root cause(s) and implement preventive measures;
• Prepare and facilitate audits by internal, external, or regulatory audit functions;
• Provide operational support to Business Units for new initiatives;
• Manage Business Continuity Planning (BCP) for outsourced-related matters;
• Support Data Loss Prevention ( DLP ) implementations in the outsourced area;
• Perform and support site visits with site visit SMEs and control functions;
• Ensure control gaps are addressed with timely and appropriate action plans by the vendor.

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639

Find Out Even More At: https://tinyurl.com/mindflex-full-time-position

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

About Us:

MindFlex Education Pte Ltd is Singapore's #1 Education Agency. Our team is highly focused on bringing the best value to our clients, whilst building an enjoyable and vibrant office culture. Cultivating and caring about our personnel remains at the heart of our company. We promote a fun-filled family-like environment with strictly no office politics and no overtime culture.

We are currently expanding and looking for fresh & energetic talent to join our team. If you are a great team player with a good sense of responsibility and work ethic, do apply to this posting and we would love to get in touch with you!

Job Scope:

- Handle Day-To-Day Business Operations of Singapore's #1 Education Agency

- Attend to interested clients via various forms of warm leads (form orders, calls, WhatsApp...etc)

(no cold-calling or anything of that sort!)

- Assist clients in shortlisting and recommending suitable tutor profiles based on their criterias

- Coordinate and arrange 1st tuition lesson for clients and tutors

- Follow-up with any necessary administrative support and after-sales service

- Familiarize with and utilize custom-made company software which is focused on automation

Job Requirements:

- Friendly, Passionate and Energetic Team Player

- Organized and Good Administrative Skills

- Responsible and Strong Work Ethic

- Decent Typing Speed and Computer Skills

- Polite, Patient and Calm Personality

- Able to Commit for Minimum of 1 Year

- Poly & University Fresh Graduates are welcome, no experience required

Salary:

- $2,300 - $3,000/Month + CPF

(Depending on Qualifications & Work Experience)

- Attractive Monthly Team Bonuses ($200-700/month)

- Looking at about $2,500 - $3,700/Month or more after incentives

- Clear Salary Progression, Annual Salary Review (Minimum 10% Increase)

Working Hours:

- 4 Weekdays, 1 Weekend OR 3 Weekdays 2 Weekend

- 9.00am - 6.30pm

- Strictly No Overtime and No Bring-Work-Home Culture

Why Choose Us:

- Fun Working Environment

- Casual Working Attire, Relaxed Setting

- Spacious Office with Modern & Fun Entertainment Facilities (Pool Table, Playstation 5, Karaoke Set, Board Games...etc)

- Company Meals / Outings / Events / Bonding Activities

- Full Leave Benefits: PH, Annual Leave, Sick Leave

- Strictly No Office Politics / Drama

- Great and Enjoyable Company Culture

- Career Progression and Extremely Low Staff Turnover Rate

- New Bright Hill MRT (Brown-Line) at Doorstep of Office

Others:

- Shortlisted candidates will be contacted for a short interview over Zoom or Face-to-Face

- Signing of Non-Compete contract will be required upon successful employment

Our client is a IT Industry. They are looking for a Sales Support Executive to assist their team for the next phrase of their business. They are located in Central – easily accessible.

Duties:

• Support in creating sales quotations and tracking their status.
• Update sales opportunities in cloud software for accurate reporting.
• Manage order processing, coordinating deliveries, and liaising with other departments.
• Communicate with suppliers and customers to ensure timely completion of sales orders.
• Provide excellent customer service, contribute to team targets, and handle general office administrative tasks.

Requirements

• Minimum 1 year relevant experience in order processing
• Experience in MS Office is a bonus

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Reg. No. R21103251 (Yeo Huey Cheen)

Job Summary:

The PMO Analyst / Project Analyst is an Associate level job function. The main intent of such a function is to support the Project and Program Managers in deliver on their commitments. On day-to-day bases, the Project or Program Manager shall provide instructions about the deliverable expected of them. Being timely and accurate is a critical success factor for this job function. Their performance shall be measured by their effectiveness in the following the Roles and Responsibilities mentioned below.

Roles and Responsibilities:

The main responsibilities of the candidate are:
Adhere to company's Core Values at all times.
Support Program Lead in providing oversight of the purpose, status, project financials, risks and issues across projects and coordinate decision-making at Program level to ensure that Program goals are properly monitored.
Perform Project Document control and management, follow-up sign off for all deliverables, Cost control and finance reporting.
Perform project reviews and audits, organize project meetings, Arrange and Assist with logistics for various project activities.
Ensure the SDLC adherence and monitor the implementation within the project, assist PM in preparing various governance forums presentations.
Perform all the management reporting and responsible for collating reports for senior IT management.
Support the project team with various procurement related activities such as getting quotes from vendors, raise purchase requests, process invoices, and facilitate payment in consultation with the Project or Program Manager.
Capture meeting minutes and distribute as per project communication needs

Requirements:

2 - 5 years’ experience in a similar position
Able to work independently with minimum supervision
Understanding of IT project SDLC and agile methodology
Understanding of IT project financials
Proficient in Microsoft Excel such a pivot table, functions & formulas

Responsibilities:

· Support the risk and issue management processes, ensuring potential risks and issues are identified, assessed, and mitigated throughout the project lifecycle. This includes developing risk management strategies, monitoring risk factors, and implementing contingency plans to minimize project disruptions.

· Track project progress, monitor key performance indicators (KPIs), and generate reports on project status, milestones, and outcomes. This helps in evaluating project performance, identifying areas for improvement, and providing timely information to stakeholders.

· Establish effective communication channels with project stakeholders, including clients, internal teams, and executive leadership. This involves providing regular project updates, facilitating collaboration, and addressing stakeholder concerns to ensure alignment and transparency.

· Drive continuous improvement initiatives within the PMO and across projects by analyzing project data, identifying process bottlenecks, and implementing enhancements to increase project success rates and efficiency.

Qualifications:

· Bachelor's Degree in Engineering, Information Technology, Computer Science, Information Systems, or related disciplines with at least 3-5 years of relevant PMO experience.

· Demonstrated consistent program management skills, including the ability to apply analytical and problem-solving skills, to effectively manage project status.

· Good communication, consultation, negotiation, and advocacy skills and a proven ability to establish and cultivate relationships with a variety of key stakeholders.

· Proven ability to initiate, manage, and report on program activities and identify issues affecting the performance outcomes of the project.

· Ability to think strategically and report effectively.

· Active listening skills with good written and verbal communication skills.

EnviroDynamics Solutions Pte Ltd | EA License No.: 12C6285

Ben Villordon | EA Personnel Reg No.: R23115749

Email : [email protected]

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

Key Responsibilities:

Admin Executive - Programme Management Support will provide programme support for digital initiatives in the following areas:

Support the product development, test product features to ensure functionality, usability, and quality assurance of the digital programme (During development)

• Coordinate user acceptance tests (UATs) and sanity checks
• Support in technical assistance/troubleshooting
• Coordinate with usability testing/ focus group or survey to gather insights from participants of digital programme
• Observe on-ground programmes to gather insights on the use of existing digital tools

Monitor and evaluate participants’ progress through the digital programme (During Rollout)

• Keep track and update all data promptly and accurately on specified excel files.
• Perform simple analytics to monitor the programme’s success, e.g. number of sign up, and active users etc
• Support in interviewing/surveying participants to gather insights to iterate and improve the digital programme

Customer Care

• Enhance customer care by updating the FAQs for call centre, analysing and troubleshooting common issues to ensure a smooth user experience
• Respond, monitor, follow up on customer queries
• Analyse customer care aggregated data and flag out common issues faced by customers

Content & Product development and App Releases

• Coordinate and liaise with stakeholders for content development
• Carry out content clearance process with Subject Matters Experts (SMEs) and facilitate transferring of files/inputs and simplify user interface and user experience.
• Summarise changes in App versions

Conduct checks for accuracy for programme’s reports

• Monitor and extract programme operation data from various dashboard platforms
• Conduct checks to ensure accuracy of reports on weekly and monthly basis
• Update financial reconciliation report

General administration support

• Schedule meeting, collate agenda and take minutes of the meeting
• Vet and upload content
• Provide administrative support for the workshops

Qualifications and Skills:

• Degree holder, preferably in IT-related discipline
• 1 to 2 years of working experience, preferably in project management
• Good communication skills
• Proficient in Microsoft Office tools (Document, Power Point, One Note)
• Proficient in Microsoft Excel tools, e.g. V look-up, Pivot Table and etc
• Meticulous with good attention to details
• Able to work independently and be proactive

Working Hours
Monday to Friday: 8.30am to 6pm

Hybrid working model

What Will You Do

• To provide support and assist the customer service team on Insurance related queries
• To verify documents and processing of claims
• To collate, verify and process any refunds
• To provide support in preparing monthly sales / reconciliation reports
• To brief development requirements and conduct UAT with IT
• Any other ad hoc duties as assigned

What Do You Need

• At least a Diploma in related field
• Must have certifications for

1. Basic Insurance Concepts and Principles (BCP)
2. Personal General Insurance (PGI)
3. Commercial General Insurance (ComGI)

• Must have min 2 years of working experience in related field
• Meticulous, organized and motivated team player with cheerful disposition and strong desire to achieve.
• Possess good communication skills and customer oriented.

• Perform daily reviews of system backups for the local site, operating servers, and network equipment, and document the findings.
• Assist network administrators in troubleshooting network connectivity, server, and VOIP issues. Additionally, support in maintaining accurate Active Directory entries for desktops.
• Provide support for the Office Suite, Outlook email applications on desktops, and other company-endorsed desktop and mobile applications.
• Resolve hardware and software issues pertaining to desktop and mobile devices.
• Provide support for production and office peripherals as required.
• Work closely with Operational Technology (OT) teams to understand system requirements and integration points.
• Assist in the design, implementation, and maintenance of OT systems.
• Troubleshoot and resolve issues related to the convergence of IT and OT technologies.
• Manage Configuration Items (CI) in the Computer Management Database (CMDB).
• Manage incident and service tickets in ServiceNow.
• Manage critical incidents and handle escalations in a professional manner.
• Monitor and report on key performance indicators (KPIs) while defining and implementing measures to optimize performance.
• Collaborate with global cross-functional teams (including IT Infrastructure and Digital HUB) to implement various IT and Digital solutions in Singapore and Malaysia.
• Actively engage with clients to comprehend their needs and advocate for IT solutions.
• Cascade IT communications to IT users at the local sites.
• Gather feedback from local management and users on IT services and provide insights to the leadership team for ongoing improvement of IT services.
• Continuously monitor operations and proactively develop enhancements to improve the overall user experience.
• Offer solutions and ideas for improvement and optimization.
• Plan and implement IT rollout projects.
• Adherence to the Company Code of Conduct.

Requirement

• Degree/Diploma in Computer Studies/Information Technology; a Bachelor’s Degree is preferred.
• Minimum 5 years of work experience in Information Technology.
• Familiarity with ITIL processes.
• Technical certifications are advantageous.
• Latest version of Windows.
• Basic configuration of PCs and laptops.
• Overall LAN/WAN concepts including DHCP, TCP/IP, VPN, DNS, ADS, and knowledge of remote access technologies.
• Server and Windows Professional and/or latest version.
• Technical knowledge of client endpoint devices and printers, software & hardware
• configuration troubleshooting, and follow-up.
• Desired knowledge in the field of Industry 4.0/IOT.Proficient in the following:
• Microsoft Office 365, One Drive, Sharepoint.
• Basic apps available on mobile devices, and setup on mobile devices.
• Experience in connecting shopfloor machines to IoT platforms is a plus.
• Ability to adapt to a changing environment and handle multiple priorities.
• Quick understanding of technical concepts and the ability to communicate them clearly in text and visuals.

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to ref29"at"trustrecruit.com.sg or please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lai Jun Leong (Cedric)

EA Personnel Reg No: R21102891