Summary:

The Sr. Analyst of Operations Standards provides significant value to both our franchise partners and within the Burger King business by being the in-house expert on restaurant operations, including standards, best practices and training. These efforts are directed toward the dual goals of increasing guest satisfaction and improving franchisee profitability.

This role is highly dynamic and provides an outstanding platform for understanding and influencing all Operations aspects of the business.

Specifically, the Sr. Analyst of Operations Standards will be responsible for leading initiatives to help ensure franchise partners are supported in the following key areas:

• Brand Standards: Execute brand standard operating procedures, with functional knowledge of the Burger King Operations Manual

• Best Practices: Charged with identifying opportunities and areas for improvement to best support the goals of improved guest satisfaction and franchisee profitability

• Training: Champion training within the EMEA region, both classroom and digital training initiatives

The successful candidate will need to be influential in relationships with external stakeholders (Franchisees and vendors) and internal partners (Field teams & Marketing, Global Operations, etc.). Due to this, successful candidates will be able to demonstrate intimate knowledge of restaurant operations combined with navigating large matrix organizations.

Skills:

Communication Skills:

• Demonstrates excellent written and oral communication skills

• Listens to and understands other points of views

• Influences others to gain commitment

• Presents information in a clear and concise manner

Problem Solving Skills:

• Apply “Plan, Do, Check, Act” problem solving methodology

• Determine bottom’s up root causes for gaps in regional performance

• Apply analytical and conceptual skills to solve P&L, ROI, and sales growth gaps to goals

• Ability to breakdown and benchmark both Burger King and competitor operations

Leadership Skills

• Demonstrates sound business ethics and shows consistency among principles, values, and behavior

• Builds trust with others through authenticity and follow-through on commitments

• Able to relate to all types of people

• Builds commitment and overcomes resistance

• Leverages sound business judgement to understand organization’s strengths and opportunities

Technical Skills

• Proficient in Microsoft Excel, Word, and PowerPoint

• Able to learn new software: Tableau; Business Objects; others

• Intimate knowledge of restaurant operations, demonstrated though significant in-restaurant experience

Travel:

Position will necessitate ad-hoc travel to countries throughout Europe.

Qualifications:

• Strong understanding of the QSR industry and restaurant operations

• Business acumen & dexterity with qualitative business concepts

• 5+ years experience in the large-scale restaurant setting, both Corporate and Field

• Strong communication and interpersonal skills, with ability to build meaningful business relationships

• Highly organized, motivated and a team player

• Strong leadership skills and ability to influence others

• Ability to thrive in an autonomous, fast-paced and deadline-driven environment

• Proficient in using Excel and PowerPoint

Embark on a dynamic opportunity as a Temenos Triple A (AAA) & Actuate Developer, contributing to the evolution and enhancement of existing and new assets/applications within the Services division. This technology-oriented role involves hands-on development, production L3 support, and exploration of innovative frameworks. Familiarity with Wealth Management (Private Banking) functions, including Portfolio Analysis, Order Management, and Advisory, is a valuable asset.

Role:

• Conduct Business Analysis, collaborating with diverse business representatives.
• Generate technical specifications for development teams (Unix, Java, TX maps).
• Undertake Triple A Core object development and Actuate Reports development.
• Support integration teams in implementing technical deliveries.
• Execute functional testing of PMS domain systems.
• Propose solutions, contribute to key projects, and support strategic initiatives.
• Engage in Support Activities and perform Project Management activities.
• Ensure quality reporting and controls align with team standards.
• Manage applications like Triple A core objects, Triple A data model, and functional asset unicity.

Requirements:

• Possess 8 years of experience as a Business Analyst in the financial domain.
• Mandatory exposure to Temenos Triple A system.
• Familiarity with process methodology and business support in Wealth Management is advantageous.
• Proficient in Actuate development.
• Experience in financial products (equity, bonds, FX, funds) and portfolio management.
• Certifications such as CFA, PMP, and Business Analyst are a plus.

Job Description

• 3 Years of relevant experience in billing role; good and strong communication skills, self-motivated, analytical skills and independent and skilled in MS Excel, SFDC, Oracle and Siebel.
• Knowledgeable in Oracle, SFDC, and Siebel. Accounting exp will be considered too.
• Billing queries, addressing to the team to process files to issue credit memos more on the billing side.
• Customer facing role, IT and Sales billing related; addressing all billing inquiries from customers.
• Customer facing role, support in audit; 60% of the job to verify and answering quotes, billing, back office.

EA License No: 11C4879

Technical Support Specialist

Hybrid

The world of payment processing is rapidly evolving, and businesses are looking for loyal and strategic partners, to help them grow.

WE ARE NUVEI.  Nuvei (NASDAQ: NVEI) (TSX: NVEI) the Canadian fintech company accelerating the business of clients around the world. Nuvei’s modular, flexible and scalable technology allows leading companies to accept next-gen payments, offer all payout options and benefit from card issuing, banking, risk and fraud management services. Connecting businesses to their customers in more than 200 markets, with local acquiring in 47 markets, 150 currencies and 586 alternative payment methods, Nuvei provides the technology and insights for customers and partners to succeed locally and globally with one integration.

At Nuvei, we live our core values, and we thrive on solving complex problems. We’re dedicated to continually improving our product and providing relentless customer service.   We are always looking for exceptional talent to join us on the journey!

Your mission

We are looking for a tech-savvy person interested in various aspects of the IT industry – DB administration, Networking, Development, Product Management, and FinTech in general to join our fast-growing Tech Support Team. The Technical Support Specialist acts as the trusted advisor to all Enterprise accounts and a strategic focal and escalation point for technical improvements, business requirements, and critical incidents that may arise. The Technical Support matrix manages our biggest client’s production technical issues, provides technical support, resolves merchant service inquiries, or offers additional forms of real-time problem-solving while coordinating requirements in cross-company collaborations. We need a person with critical thinking skills who can understand the payment process's logic. A person who can speak in technical language with non-technical people and explain business-related requirements to technical staff.

Responsibilities

* Acts as technical trusted advisor and becomes a knowledge-center about the company’s products, and a go-to person for technical queries - Becoming Nuvei brand and product expert.

* Technical Issues management, a focal point for technical queries by Enterprise clients.

* Focus on resolving customer concerns solely through Salesforce.

* Providing technical guidance to clients based on established SLAs without a constant supervision.

* Be proactive - anticipating Enterprise merchant’s needs (or problems) before they are aware of them or need to contact us for assistance.

* Guiding clients to correct use of Nuvei's products and services.

* Investigating errors and logs and providing in-depth analysis for both clients and internal departments.

* Collecting and analyzing client requirements and translating them to Product requirements.

* Escalating technical complaints and incidents affecting the company's customers and services to the product owners internally.

* Working with relevant stakeholders and in parallel with many internal teams.

• Minimum 3 years of experience
• Hands on technical support experience or technical support in Payments/Fintech industry (ecommerce gaming, travel and retail).
• Knowledge using REST API and SDK
• Technical background - analyzing and producing reports, investigating logs, basic programming or web development skills, communication protocols (client-server, server-to-server, etc.) - IP, HTTP, SQL, etc.
• Fast learner, multi-tasker, and tech-oriented.
• Excellent time management and prioritization skills.
• Experience in technical customer support or 24/7 NOC in the high-tech industry.
• Experience in Product / Technical Support, or former involvement in support of Enterprise/Premium accounts.
• Available to work under stress and pressure coming from clients and senior management.
• Great interpersonal and communication skills.
• Problem-solving skills and ability to analyze complex schemes.
• Availability to work on shifts (on some occasions) or take a weekend shift when needed.
• Business level of English (B2)
• We are looking for AAA person to join our A-Team, you must be Autodidact, Accountable and Amazing - join us to lead the future of payments.

Nuvei is an equal-opportunity employer that celebrates collaboration and innovation and is committed to developing a diverse and inclusive workplace. The team at Nuvei is comprised of a wealth of talent, skill, and ambition. We believe that employees are happiest when they’re empowered to be their true, authentic selves. So, please come as you are. We can’t wait to meet you. 

Benefits

• 2.5 additional days off each quarter, should the company achieve its quarterly targets
• Health insurance

Working Language

• English (written and spoken) is the language used most of the time, as work colleagues, clients, and strategic suppliers are geographically dispersed.

About your role and background:

Should be seasoned functional analyst professionals with 8 - 10 years plus experience. it's critical that they have experience handling multiple initiatives concurrently and understanding.

• Employ tools and techniques to gather business and user requirements against project objectives. Analyse and assess the value of the requirements and, in this context, make proposals on future business processes and architecture;
• Assist with facilitation to identify and map needs;
• Employ a range of tools and techniques to map “As-Is” and “To-Be” business processes referencing current processes and potential or agreed target industry solutions;
• Experience of Lean Analysis on processes will be good.
• Evaluate requirements against the current state and target state and identify what is necessary to make the transition;
• Ensure that activities within the project are mapped to ensure that they are delivered effectively and work in partnership with technology teams to translate into technology solutions;
• Identify potential consequences of a change, estimate what needs to be modified to implement the change and scope changes within the overall project design;
• Ensure that business needs and solutions are delivered according to the level of quality set out in business specifications;
• Develop an auditable requirements traceability matrix ;
• Engage with strategy to ensure business functions, workflows and processes contribute to target operating model.
• Experience of Core Banking, cyber risk, AI OCR, CRM transformation will be great.
• Proficiency in English and Mandrain as will be required to interact with chinese counterparties.

EA License Number : 11C4879

Responsibilities

• Billing - Monitor and ensure that the monthly billing is complete and accurate.
• Analyze and perform billing adjustments timely and accurately to customer accounts making sure that the proper levels of authorization and documentation are in place
• Process manual invoices/credit memos and order quotes as requested·
• Review Invoices and conducts variance analysis, with sign off required
• Coordinate monthly invoice run to ensure accurate and timely customer billings
• Manage the Customers’ Cases in SFDC (ECM) timely and accurate manner to meet all internal SLAs.
• Assist in month end close related tasks.
• Assist in Audits & SOX controls
• Works closely with cross functional organizations to respond to customer inquiries and resolve potential customer billing issues
• Resolve and track billing issues as they ariseworking with the upstream teams to fix root cause problems (e.g. SLA credits, install date discrepancies)
• Acts as First Line Support for approval requests and deal inquiries
• Project Management - Participate on UATs, projects and ad hoc assignments as needed
• Implement and document processes and procedures required by SOX
• Provide input into the on-going development and support of billing systems, processes, and policies System Operational Support
• Drives delivery of continuous process improvement initiatives and implement best practices to achieve operational efficiencies
• Assist in the training and coaching

Qualifications

• Bachelor's degree required
• 3+ years’ experience preferred
• Ability to work independently and self-motivated
• Strong analytical data mindset
• Good communication (both spoken and written) and interpersonal skills
• Proficient in Excel and PowerPoint

EA License Number : 11C4879

Responsibilities

• Perform customer credit check. Establish and maintain appropriate credit lines for new and existing customers in accordance with company’s credit policy.
• Proactively contact customers for prompt collection and timely resolution of aged receivables
• Follow Collection Guideline on those customers with aged debt, reduce outstanding aged accounts receivable balances by working in conjunctions with Billing team, Sales, CSM, and Legal
• Responsible for customers open balances collections, trial balance reconciliations, unapplied payments & unapplied credit memos reconciliation.
• Have the capability to review and release customer credit holds with independent decision.
• Timely resolve customer receivable issues, inquiries, disputes, and/or claims
• Partner with Cash Application team in our global back office to ensure properly application of customer’s receipt.
• Partner with Customer Master team in our global back office to ensure timely set up and update of customer master.
• Understand the Bad Debt Provision and prepare the monthly report.
• Prepare credit and collection reports and ensure meeting KPIs.
• Actively involved in projects/system enhancement and any other ad hoc duties as and when assigned.

Qualifications

• 1-3 years’ experience in Finance required (Associated), 3 Years plus experience for Analyst.
• Bachelor's degree preferred.
• Excel skill, eg, Pivot, Vlookup, Formulas
• Strong Communication Skill – Verbally and in written.

EA License Number : 11C4879

Key Deliverables

• Capture business requirements effectively and create user stories for development work packages.
• Communicate effectively with developers on explanation of user stories and validating the end implementation of the requirements.
• Facilitate in the production and agreement of solution designs; incorporating the inputs from Business and Technical teams.
• Communicate with product managers on product roadmap, backlog grooming, prioritization of requirements and sprint release/plansHandhold delivery of items throughout the delivery lifecycle and facilitate the team in resolving
• Co-ordinate with business stakeholders to acquire user feedback and refine requirements.

Competencies:

• A BA with 3-6 years of experience with IT departments of Banks or Financial Institution.
• Strong Knowledge in MAS610 and Axiom
• At least 2 years of exposure to working in Derivative Products (FX, Rates, Credit, Equity etc). Basic Functional knowledge of the products is essential.
• Strong technical experience in various system interfaces, database, scripts and excel tools
• Prior experience in Agile working would be a plus.
• Ability to communicate effectively to senior managers, developers, stakeholders.
• Ability to produce clear, concise documents
• Strong presentation skills
• ‘Hands-on can do’ attitude

About the role:

This position requires a minimum of 3+ years of experience in supporting or developing application.

Main responsibilities:

• Provide technical and functional Level 1 and Level 2 application support to a portfolio of Corporate IT and Security applications.
• Communication with end-users via phone, chat, email, and/or a support ticketing.
• Analyze and manage incidents/problems/requests coming from users.
• Collaborate with cross-functional teams to troubleshoot and resolve technical issues efficiently.
• Readressing the issue towards L3 application or infrastructure teams.
• Supervise and monitor daily and monthly jobs.
• Handle user request by working closely with project, infrastructure and production teams
• Process and issue daily, weekly and monthly reporting on data and tickets
• Able to work in shifting schedules (ASIA and EMEA)

Your background:

• Possesses strong analytical, logical and problem solving skills
• Technical background around industry leading DevOps tooling.
• Excellent communication skills in English, both written and verbal, with the ability to convey technical concemts to non-technical users.
• Strong perseverance, diligence towards attaining goals and effective time management
• Self-motivated, flexible and an excellent team player
• Understanding and respect of cultural diversity
• Ability to multi-task and work independently with minimal supervision
• Understand concepts of IT Production environment and deployment process/piplines.
• Good hands on experience in following technologies:

1. Jenkins, Maven, Nuget, SonarQube, Jira and Nexus
2. Versioning control systems: Git , AzureDevOps|TFS and SVN
3. SQL scripting (SQL Server or Oracle are preferred)
4. JIRA platform experience

• Experience in writing Windows / Linux scripting (PowerShell, Bash, Ruby, Python, etc.)

Nice to Have

• Experience working in the financial industry or a similarly regulated environment.
• Additional certification in ITIL, sybersecurity
• Programing or scripting slikkls for automation purpose.

Other Professional Skills and Mind-set

• Strong communication (written, and verbal) in English is a must.
• Proactive style of working, organizational skills.
• Strong analytical and problem solving skills.
• Ability to multi-task and work independently with minimal supervision.
• Team player mindset.
• Understanding and respect of cultural diversity.

EA License Number : 11C4879

Responsibiities :-

• Establish and maintain the governance guidelines for projects execution;
• Ensure project implementation process adherence to governance guidelines;
• Define clear roles, responsibilities and accountabilities that align with business unit’s practices;
• Identify and support all projects issues and risks;
• Track overall progress of IT projects;
• Acts as a single point of contact for IT project status.

Requirements :-

• A Bachelor's degree in Computer Science or a related field;
• 5-8 years of experience managing or participating in projects and teams within the finance and 2 years in a professional management role;
• Proficiency in project methodologies (Agile, Scrum, SDLC) and project management tools (Jira, Confluence);
• Strong leadership skills;
• Good written and verbal communication skills;
• Strong attention to details and technicalities;
• Excellent organizational and technical skills;
• Good interpersonal and multi-tasking skill;
• Successful experience and outcomes leading a PMO;
• A Scrum master and Project Management Professional (PMP) Certification may be advantageous.

Description

Some careers open more doors than others.

If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Global Asset Management, the investment management business of the HSBC Group, serves HSBC’s worldwide customer base of retail and private clients, intermediaries, corporates and institutions invested in both segregated accounts and pooled funds. Global Asset Management fulfils its purpose of connecting HSBC’s clients with investment opportunities around the world through an international network of offices in approximately 30 countries, delivering global capabilities with local market insight.

We are currently seeking a high calibre professional to join our team as a Maternity Cover - Energy Transition Infrastructure (6-months contract).

Principal Responsibilities

Candidate will play a support role to the maternity coverage lead. This role requires a highly organized, detail-oriented individual with excellent communication skills and organizational skills.

• Marketing Material Update : Update latest marketing materials, pitchbooks, thought leadership pieces
• Event Management : Support coordination of logistics and communications for investor days, conference calls, and roadshows
• Updated Notes/Database : Investor tracking, updated notes, investor mapping database
• Internal Collaboration : Work closely with the investment team, marketing, sales teams and communications teams to ensure a unified message
• Data room management for ETA fund

Qualifications

• Degree level education (or equivalent)
• Excellent verbal and written communication skills
• Ability to interpret and communicate complex financial information clearly
• Proficiency in Microsoft Office Suite, especially Excel and PowerPoint
• Strong analytical and problem-solving skills
• Ability to manage multiple tasks and meet tight deadlines in a fast-paced environment
• Detail-oriented with strong organizational skills
• Proactive and able to work independently
• Strong interpersonal skills with the ability to build and maintain relationships
• Ability to work in a dynamic environment and manage overlapping timelines for key duties

To be considered for this role, the relevant rights to work in Singapore is required.

You’ll achieve more when you join HSBC.
www.hsbc.com/careers

https://hsbc.taleo.net/careersection/external/jobdetail.ftl?lang=en_gb&job=0000K2TM

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.

Video URL - External

https://www.youtube.com/embed/zjrWwmYbXqo

about the company

A stable and mid-sized European bank with a global presence that offers corporate banking and structured financing solutions. With a growth strategy, the bank has an approved headcount approved in its Credit Risk team for Project Finance portfolio.

about the job

• Implements strategies and protocols aimed at effectively managing credit risks
• Contributes to the determination of risk ratings and limits by examining credit portfolios, applications, and transactions
• Provides unbiased assessments of new loan proposals and requested changes
• Monitors and supervises risks associated with designated loan portfolios through ongoing reviews, news monitoring, and internal assessments
• Demonstrates comprehensive understanding of credit analysis methodologies and regulatory frameworks
• Functions independently with limited supervision
• Skilled in communication and influencing, capable of excelling in dynamic work environments
• Demonstrates strong analytical capabilities, critical thinking prowess, and meticulous attention to detail

about the manager/team

Reporting to the Head of Credit Risk, you’ll be part of a dynamic team with good teamwork and working culture.

skills and experience

• Degree holder in Accounting, Business, Banking & Finance and Economics
• At least 3 to 8 years of experience in credit risk functions in corporate banking, with relevant experience in Project Finance/ Structured Finance/ Leveraged Finance

To apply online please use the 'apply' function, alternatively you may contact Judy at judy.low[@]randstad.com.sg or drop me a message on LinkedIn at https://www.linkedin.com/in/judy-low-bb09619a

(EA: 94C3609/ R22110790)

Wise is on a mission to make money without borders - convenient, fast, and eventually free. We’re looking for a Lead Analyst to join our Spend Squad in Singapore. This role is a unique opportunity to have an impact on Wise's mission, grow as an analytics leader, and help deliver product experiences that delights our customers and drives our growth.

As part of the Spend Squad, you’ll primarily work on enabling customers to spend from their Wise accounts and also on bringing new ways of payment to markets. 

Here’s how you’ll be contributing to the Global Product Tribe

• Analytics Product Ownership

  • Take ownership of the tribe’s data and analytics assets, i.e. data pipelines, dashboards, analytical models and ensure roadmaps are in place to improve quality / address any known weaknesses at the required pace

  • Ensure the tribe’s data and analytics assets are discoverable and leveraged

• Leadership 

  • Support and develop analyst function within the tribe, lead a ~5 member analyst team, create structures to improve analyst cohesion and collaboration

  • Hiring and on-boarding of new analysts

  • Guide analyst work across the tribe; e.g. help analyst structure projects and define data models

  • Contribute to overall analytics strategy, ensuring that tribe data and analytics is discoverable and leveraged

• Partnership 

  • Support and develop the data and reporting for the tribe, including ensuring that user behaviour tracking is robust

  • Our analysts will partner with our product teams in the tribe to help project and measure the impact of our product changes and help us understand what customers want from our product, how can we acquire them, retain them and how we can provide an engaging experience for them

  • You’ll partner with our tribe leadership team to help them drive the priorities of the tribe and build conviction through data

  • You’ll identify opportunities how to more powerfully use our data, and machine learning, to automate and optimise our processes and solutions

This role will give you the opportunity to: 

• Choose your path to impact - we believe people are most empowered when they can act autonomously. So rather than telling you what to do, you’ll work with your team to create a vision of your own. Of course, you can always gather feedback from smart, curious people across Wise but you’ll have the freedom to make your own calls

• Grow as a leader - Build your team and inspire them to join our mission

• Be part of our mission to make money without borders the new normal

Essential Functions

• Support and advocate for Visa clients comprised of financial institutions and vendors
• Properly escalate incidents promptly per support guidelines and procedures
• Proactively monitor, recognize, analyze, isolate, and resolve VOCC outages utilizing a variety of tools and techniques
• Internal and External Bridge Stewardship in support of timely resolution of internal and client-facing issues
• Work simultaneously and independently on multiple platforms
• Assess the impact of incidents and author communication for distribution to appropriate recipients within set time frames without guidance
• Support scheduled changes

Work Hours: This position requires the candidate to work 12 hours shift work during the day (with a 2 weeks rotation). When scheduled, the staff would be required to work on weekends and public holidays.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Job Description

We are seeking a dedicated and technically proficient individual to join our team. The ideal candidate will have a keen understanding of systems, networks, and applications, and will be responsible for monitoring and maintaining them to ensure optimal performance.

Responsibilities

1. Technical Proficiency: Monitor and maintain systems, networks, and applications. Troubleshoot issues and find solutions quickly. Use monitoring tools to track and analyze system performance over time.

2. Analytical Skills: Pay close attention to detail when observing large amounts of data. Identify small changes or inconsistencies that could indicate larger problems. Analyze, troubleshoot and solve issues quickly and effectively.

3. Problem-Solving Skills: Once an issue is identified, troubleshoot and resolve it. Manage incidents, address application, system, network issues. Coordinate change management tasks with multiple teams. Prioritize and balance tasks and handle multiple issues at once.

4. ITIL Knowledge: Understand ITIL processes and procedures for managing the IT service lifecycle. Ensure alignment with business needs and maintain service quality.

5. Communication Skills: Communicate effectively with team members, other departments, and clients. Document network configuration, changes and troubleshoot steps.

6. Time Management: Resolve incidents in a timely manner.

Requirements:

- Support the marketing team in strategic, tactical creative plans to drive sales for our business and ensure brand growth through various marketing activities.

- End to end execution and management of marketing campaigns - from content generation to copywriting to compaigns tracking and reporting .

- Strategize, plan, create and deliver quality, engaging social media and digital content for company blog site

- Handle artwork and design

- Contribute ideas, design new artwork and have the expertise to work with a wide range of digital graphi tools to produce high-quality visual communications.

https://t.me/fastrecruitmentsg

Add this telegram group for more details of Work.

Location: Ubi

Working Days: 5 Days Work Week

Working hours : Monday- Friday 9am -6pm

Salary : $2,700~3,400

Job Responsibilities

• Assist office employees with their business travel and accommodation arrangements
• Basic Office maintenance and management
• Maintenance of office supplies
• Recruitment and onboarding procedure
• Handle phone calls and email queries
• Any other ad-hoc duties as assigned by the Management

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Evelynn) || EA Personnel License R24120580

• Coordinate and support the sales team in achieving their sales targets for insurance policies and products.
• Support the sales team in preparing and processing insurance policies, quotes, and applications.
• Respond to inquiries about insurance coverage, policy details, claims, and related issues.
• Prepare and maintain accurate sales reports, records, and customer databases in compliance with relevant regulations and company policies.
• Communicate effectively with team to gather required information, answer inquiries, and provide exceptional customer service.
• Provide administrative support to the sales team by managing paperwork, filing, and documentation.

Requirement:

• GCE ‘N’ level & above.
• At least 2 years of admin experience in Insurance industry.
• Proficient with Microsoft Office

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Job Details:

• Working Location: Plaza Singapura
• Working Hour: Single shift from 10.30am to 9.30pm
• Working Days: 4 days per week (2 weekday + 2 weekend - both Sat & Sun); remarks: there will be 1 day weekend off per month, either Sat or Sun - according to roster
• Contract: 1 year (renewable)
• Completion bonus up to 1 month’s salary

Responsibilities:

• Provide sales support administrative as Customer Relations Officer
• Handle all operational matters and work closely with sales team to ensure fulfilment of sales.
• Generate Sales Order upon completion of sales for call centre and online orders
• Deliver excellent service to ensure high levels of customer satisfaction
• Respond to customer complaints and concerns in a professional manner
• Arrange and update appointments for commercial customers, and liaise with the Commercial team
• Ensure adequate support and timely coordination with interdepartmental colleagues e.g Finance, showroom matters
• Ensure upkeeping and accuracy of all administrative duties, including managing of online store records, documentation etc
• Other duties assigned by Supervisor

Interested candidate please click "APPLY"to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile. https://go.persolkelly.com/job/apply/3622

Should you be interested in this position, please contact Coco at 8121 4759 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23117223 (Poh Siew Ling)

This position will see you working within the London Exchange Operations team and deal with all Exchange related tasks from monitoring LMAX markets to onboarding and supporting Exchange members and clients.

Main Duties & Responsibilities:

• Managing Exchange Members, Liquidity Providers, Prime Brokers, Central Counterparties, post-trade vendors and market data vendors to ensure the smooth daily operation of the Exchange. Exchange members include global top tier banks, HFTs, hedge-funds and institutional clients.

• Provide Operational and Technical support to Exchange members, third parties and clients involving FIX & API onboarding and integration, network, account, and trade flow setups.

• Responsible for managing the technical onboarding of new and existing Exchange members and clients, ensuring optimal setups for Exchange members using the features available on the platform.

• Monitor Member Credit Limits and liaise with Banks and Prime Brokers for credit limit administration.

• Maintain and monitor the markets and the operation of the Exchange.

• Investigate and resolve pricing and trade queries/breaks and perform trade reconciliations throughout the day.

• Internal and External setup of New Exchanges and Trading Venues

• Manage, prioritise, and escalate defects raised by members/third parties with the development team to meet member needs, while managing member expectations and deadlines

• Maintain Operational and Technical documentation including API documentation, process documents and instrument and market information documents.

• Work closely with the Sales and Liquidity teams to understand and support client requirements.

• Build relationships with Exchange Members’ technical support and onboarding teams.

• Liaising closely with various internal teams including Sales, IT/Development, Compliance, Liquidity and Finance

• Train other team members and maintain training plans.

• Shift work to cover and overlap London and New York time zones, including weekend on-call shifts.

Essential Skills / Experience:

· University degree or equivalent

· Excellent written and verbal communication skills

· Proficient at using Microsoft Excel

· Experience of organisational practices and capable of prioritising

· Ability to understand complex financial products, including corporate actions

· Ability to understand Exchange technology and technical concepts

· Ability to work independently, a self-starter, innovative and a team player

· Enthusiasm to take on new tasks and flexibility in working to meet deadlines

· Drive and determination, ability to work in a dynamic, fluid organisation

· Willing to work in overseas offices

· Willing to work weekends when required

Desirable Skills / Experience:

· Experience working in an Exchange environment

· Experience working in an operational and/or technical support role

· Experience in or knowledge of the financial sector and the trade life cycle

· Knowledge in the FIX protocol, Python, Java &.NET APIs

· Additional languages advantageous

Provide excellent customer service

· Provide IT technical onsite support for end user services problem which includes identification, diagnosis, rectification and escalation.

· Support on desktops, notebooks, printers, scanners hardware components.

· Installation, re-installation, troubleshooting and reconfiguration of Microsoft Windows and Microsoft applications that are found in the Desktop PCs and Notebook PCs. Examples of such software are Windows 10 OS or any standard desktop OS, MS Office, Internet Explorer, MS Outlook, MS Outlook Express, etc.

· Installation of Apple IPad software’s.

· Provide support for queries, escalation, problem determination, resolution and MAC – move, add and change.

· Printer Maintenance.

· Take on and resolve complex calls or tasks the other engineers could not resolve.

· Responsible for learning and working independently.

· Responsible for providing excellent support and timely service.

Job Overview:

To handle the operations of shipments, ensuring smooth execution of voyages, communications with various parties (trading desk, shipbrokers, shipowners, shipping agencies, etc) to find solutions to resolve shipment issues.

Your duties and responsibilities shall notably include, but shall not be limited to, the following:

• Report to Managing Director on all work as needed for smooth and efficient operation in liaison with Managing Director and Board of Director (BOD)
• Always communicate with copy to supervisor and all relevant persons in charge of business.
• Attend email full time to check all the incoming/outgoing mails from/to brokers and all other customers, agents, bunker traders, and so on in relation to our business
• Check port information and disbursement accounts
• Check and declare laycans
• Assist on vessel nominations, ensure all in good order and push for acceptance in due course
• Monitor closely on the movements of the vessels at load ports and discharge ports
• Coordinate with relevant parties to ensure all necessary for the loading/discharging operations are in place, e.g. appointment of load port/discharge port agents, pre-stowage plan, letter of indemnity, Bills of Lading, etc.
• Issue freight invoices and give instructions for payments accordingly
• Work on laytime calculations and settle disputes if any
• Send Sailing Instruction to the master, if needed
• Check always counterparty risk level and do thorough backgrounds check of all Head owners & Disponent owners & Charterers that we are negotiating business with and take approval of new clients with whom we have not done any business in the past from management / supervisor.
• Declare vessels to P&I club
• Foster good relationships with shipowners, shipbrokers, shipping agents, etc
• Co-ordinate business related activities for the management.
• Filing
• Other ad-hoc duties.

Job Qualifications and requirements:

• 1 to 2 years experiences, fresh graduates are also welcome
• Good organisational and communication skills
• Positive learning attitude
• Problem solver
• Proactive

Job Requirement:

• Bachelor's degree in Maritime Studies or related field. Other degree disciplines are welcome to apply if you are keen to develop a career in a fast paced commodity trading house
• Strong analytical skills and attention to detail.
• Excellent communication and interpersonal skills.
• Ability to work well under pressure and meet tight deadlines.
• Prior experience in post-fixture operations or related roles is a plus.

Responsibilities:

Building partnerships and maintaining strong relationships with business departments · Understand the business from financial aspects.
Analyze the trends of Key Performance Indicators (KPIs), especially relating to financial metrics such as sales, expenditures, and profit margin.
Monitor KPIs and identify the cause of any unexpected variances.
Prepares comprehensive reports and presents business financial information.
Providing analysis and delivering insight that links finance to business strategies.
Develop and continually improve budgeting, financial projections, and operating forecasts.
Analyse and hedge various fiat and risk exposure.
Manage position and forecast.
Support management team and the Heads of Department with data-driven analysis.
Performs other related duties when necessary.

Requirements:

Bachelor’s degree in Accounting or Finance
At least 5 to 8 years of experience as a Finance business partner or in accounting.
Effectively bilingual, able to speak in fluent Mandarin to liaise with chinese counterparts
Independent learner with strong leadership skills.
Visionary and strategic thinker with a proven track record for growing operations in a challenging economic environment.
Proficient in Microsoft Office Application.
Creative and proactive approach to problem solving.

Start Date: May 2024

• Coordinate with company trading, accounts, hedging, operations teams and all relevant teams to ensure contracts are in compliance
• Perform all duties related to the completion and issuance of contracts in a timely manner
• Perform all checks and coordination amongst various stakeholders to facilitate onboarding of new Customer/Vendor/Consignee/Notify Party.
• Update existing Customer/Vendor/Consignee/Notify Party master data, including ensuring accuracy and completeness of the data.
• Obtain the necessary approvals to ensure smooth onboarding of vendors, suppliers, and customers
• Assist with Trading exposure form approval process, including payment terms confirmation etc
• Support Trading team on contract related matters
• Coordinate and obtain the necessary required Waste Exportation Permit and TFS document between the Yard and Buyers
• Perform all checks and update the received date of all relevant signed Sales Contracts received from the buyer along with ensuring that BL Instruction received has been cascaded to the right Customer Service Team
• Forwarding of Sales Contract to the affected buyers who are having issue receiving documents from the system auto-distribution in place.

Requirements:

• Diploma/Degree
• Minimum 3 years of working experience in relevant field
• Knowledge of contract terms and trading is preferred
• Knowledge of SAP/BSM is preferred
• Possess sound analytical & problems solving techniques.
• Independent, pro-active, well-organized, detail and result oriented.
• Visual acuteness for detailed work; prepare and/or review documentation for accuracy
• Able to work independently, under pressure, self-motivated, responsible and process oriented
• Excellent time management skills and ability to prioritise tasks

Should you be interested in this position, please contact Andrine at 8125 3689 your resume directly for fast respond.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R1770602 (Teng Min Yee)

• Planning, tracking, scheduling and liaising for audit visits to ensure smooth audit flow
• Coordinate and serve as point of contact to long term care providers/outsourced auditors relating to audit scheduling and preparations
• Collating and filing of audit reports and email correspondences
• Planning and scheduling meetings and events for the team
• Manage statistics on complaints and inspections
• Administrative support (e.g. data entry/collation, organising meetings) and usage of virtual meeting platforms such as Zoom and Microsoft Teams
• Liaison work with service providers and external vendors
• All other administrative work as needed.

Job Requirements Mandatory Skills:

• Diploma in Healthcare-related discipline/ Life sciences / Biological Sciences (or any other relevant science background)
• Basic excel analytical skills
• Good written and communication skills
• Applicants should be able to commit for at least 6 months.
• There is the possibility of contract extension for up to a year.

Other information:

• Salary: $13/hr
• Working days: Mon - Fri (office hours)
• Contract: 6 months with the option to extend 6 more months
• Location: Harboutfront Centre

**We regret that only shortlisted candidates will be notified**

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its Singapore and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services, complying with Government’s COVID-19 health advisories and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an email to let us know. Please feel free to contact us if you have any queries. Juven Lee Hui Teng (EAP No. R23116281) EA Licence No. 01C4394