As Location Support Specialist, you will handle a wide range of tasks involving hands-on support for end users. The role can be seen as Support Services’ pro-longed arm on site to provide technical assistance and support in troubleshooting.  

Key responsibilities

• Act as Support Services’ extended arm on site for technical assistance and troubleshooting. Provide hands-on support for end users for incidents that cannot be solved remotely.
• Responsible for on-site configurations, installations and inspections of products and services (e.g. hardware for new employees).
• Provide technical assistance such as troubleshooting of malfunctioning software and hardware, as well as perform local installations for offices and warehouses only.
• Responsible for documentation and communication of ongoing assignments, progress, and potential areas of improvement.
• Provide hands and feet for infrastructure specific needs including physical checks/ work and maintenance (infrastructure vendor management e.g., ISP, telephone etc.) *

Product Vision and Strategy: Define and communicate the product vision and strategy aligned with company goals. Conduct market research and analyze industry trends to identify opportunities for product innovation and differentiation.

Product Roadmap: Design Thinking or innovative thinking while conducting workshops with stakeholders to groom the product thinking. Develop and maintain a product roadmap that outlines key features, enhancements, and milestones. Prioritize features and initiatives based on business value, customer impact, and resource availability.

Requirements Gathering: Collaborate with stakeholders (marketing, sales, customer service, and design) to gather and document detailed product requirements. Conduct customer interviews, surveys, and usability studies to understand user needs and preferences.

Agile Product Development: Work closely with the development team to ensure timely and high-quality delivery of product features. Write clear and concise user stories, acceptance criteria, and product backlog items. Participate in agile ceremonies (e.g., sprint planning, daily stand-ups, retrospectives) to facilitate smooth product development processes.

Product Launch and Go-to-Market: Coordinate product launches, including marketing campaigns, sales training, and customer support. Develop go-to-market strategies and ensure successful execution to maximize product adoption and revenue. Performance

Monitoring and Optimization: Monitor product performance using key metrics and analytics. Gather feedback from customers and stakeholders to continuously improve the product. Identify and implement enhancements to optimize user experience and business outcomes.

Stakeholder Communication: Serve as the primary point of contact for product-related inquiries and updates. Communicate product status, progress, and priorities to executive leadership and other stakeholders.

Sales and Distribution: Experience with e-commerce platforms and omnichannel strategies. Knowledge of sales strategies and retail partnerships. Understanding of supply chain management and logistics in the beauty industry.

Customer Experience and Engagement: Skills in enhancing customer experience and loyalty. Expertise in customer feedback mechanisms and CRM (Customer Relationship Management) systems. Experience with community building and managing customer relationships

Education: Bachelor's degree in Business, Marketing, or a related field. MBA or advanced degree is a plus.

Experience: Minimum of 5 years of experience as a Product Owner or in a similar product management role, preferably in the beauty, fashion, or Retail and CPG/eCommerce industries.

Industry Knowledge: Deep understanding of the beauty, fashion, and retail market, including trends, customer behavior, and competitive landscape.

Technical Skills: Proficiency with product management tools and familiarity with agile development methodologies.

Analytical Skills: Strong analytical and problem-solving skills, with the ability to interpret data and make data-driven decisions.

Communication Skills: Excellent verbal and written communication skills, with the ability to articulate complex concepts clearly and effectively.

Leadership: Demonstrated ability to lead cross-functional teams and manage multiple projects simultaneously.

Customer Focus: Passion for understanding and solving customer needs, with a user-centric approach to product development.

Project Management: Lead and manage projects related to digital transformation, ensuring they are completed on time and within budget. Coordinate with internal and external teams for successful project delivery.

Change Management: Support organizational change by communicating effectively with stakeholders, providing training and resources, and fostering a culture of innovation. 

1.    To perform Data Analysis and Reporting
a.    Analyse and generate reports of Asia Pacific data on Customer Backlog (CBL) 
b.    Work with Sales Logistics Customer Interface Team to ensure data quality and track the progress of CBL.
c.    Perform data validation, identify the root cause and resolves issues to improve the order fulfilment rate and overall impact on customer service level. 
d.    Write complex SQL queries to extract, transform, and aggregate data from large databases efficiently. 
•    Utilize Common Table Expressions (CTEs) to create temporary result sets and simplify query readability. 
•    Leverage Window functions to perform advanced analytical operations, such as ranking, partitioning, and aggregations, within SQL queries.
•    Optimize SQL queries for performance by using appropriate indexing strategies and query execution plans.
•    Employ various JOIN operations (INNER JOIN, LEFT JOIN, FULL OUTER JOIN) to merge data from multiple database tables efficiently.
•    Create subqueries and correlated subqueries when necessary to retrieve specific subsets of data.
•    Implement conditional logic and CASE statements within SQL queries to handle complex data transformations.

e.    Continuously optimize SQL queries for performance, scalability, and maintainability. 
f.    Monitor and tune database performance to ensure efficient data retrieval.

2.    To build and enhance scripts / dashboards to support Process Automation
a.    Build and enhance Power BI dashboards with existing databases (SQL database, etc.) on different Order To Cash (O2C) topics.
b.    Maintain and improve current Power BI dashboards, including enhancing SQL scripts in databases and DAX measures in Power BI.
c.    Provide technical support to resolve data-related issues and troubleshoot problems in dashboards, and reports.
d.    Develop Python scripts to streamline and automate manual data transformation processes. 
e.    Identify repetitive data preparation tasks and create reusable Python scripts to perform data cleansing, formatting, and aggregation. 
f.    Continuously optimize and enhance Python scripts for performance, scalability, and efficiency.

3.    Cross-Functional Collaboration
a.    Collaborate and align with central departments / stakeholders to support in achieving sales targets.
b.    Manage multiple projects simultaneously, ensuring timely delivery of data analysis and reporting solutions. 
c.    Collaborate with project stakeholders to define project scope, objectives, and deliverables.

Job Description

• Repair of non-motorised equipment such as maintenance steps, hydraulic carts, nitrogen carts, etc.
• Perform preventive and corrective maintenance in accordance with approved documents
• Ensure proper and accurate details filled up and signed off on job card and task sheets upon completion of work
• Ensure equipment is in working/serviceable condition before releasing to user
• Able to read and understand engineering schematic drawings and manuals
• Other duties as assigned

Job requirement

• Candidate must possess minimum Professional Certificate/NiTEC in Engineering (Mechanical/Automotive) or equivalent
• At least 1Years of working experience on repair of mechanical and/or hydraulic equipment
• Good Hands-on skills

About the role

Reporting to the Head of Vertical - Beauty, the Regional Key Account Support Intern will be part of the Beauty vertical and will be responsible in providing support for various marketing, communication and projects in the region. This 6-months full-time internship commences Dec 2024/ Jan 2025.

What you will be doing

• Collating of monthly Beauty reports from all entities
• Support the maintenance of Beauty vertical's SharePoint and updating of Beauty's ASPAC deck
• Consolidate statistical elements from various operation sites and achieve a monthly regional reporting vision of our business
• Participate in the set-up and follow-up of internal standard procedures to enhance productivity and transparency
• Maintain acceptable Health, Safety and Environmental risk levels in his/her area of responsibility
• Ensure the compliance with applicable legal requirements

The successful candidate

• Degree or Diploma in Business, Marketing or Communications preferred
• Strong proficiency in English (written & spoken)
• Analytical, with ability to translate complex requirements and data into effective solutions
• Strong marketing, project management and organizational skills
• Takes initiative and able to to work independently
• Advanced in MS Excel, Word, PowerPoint, MS Visio, MS Project

Ready to play ?

We are the champs in crafting and slinging sporting goods, apparel, and equipment. Whether you're smashing goals or conquering the great outdoors, Decathlon's got your back – because winning is our favorite sport!

Job Responsibilities

· Troubleshoot and repair mechanical equipment, e.g. engine, generators, etc.

· Troubleshoot and repair hydraulic and electrical system on aircraft tow tractors, GPU (Generator Power Unit), ACU (Air-Con Unit), ASU (Air Starter Unit), etc.

· Able to read and understand engineering schematic drawings and manuals

· Able to perform preventive and corrective maintenance on equipment

· Other duties as assigned

Job requirement

· Candidate must possess minimum Professional Certificate/NiTEC in Engineering (Electrical/Electronic) or equivalent

· At least 3 Year(s) of working experience in mechanical and electrical

· Comfortable with shift work arrangement

· Preferably with Class 3/4/5 Driving License and/or Class 3 ADP (Airfield Driving Permit)

Job Summary:

The Data Analyst will be responsible for analyzing and interpreting data related to the performance and efficiency of the airport's BHS. The role involves working closely with operations, maintenance and IT teams to ensure that data-driven insights are used to optimize system performance, enhance baggage processing times, and improve overall passenger experience.

Key Responsibilities:

• Collect, process, and analyze data generated by the Baggage Handling System or the Material handling System.
• Monitor system performance metrics and identify trends, anomalies, and areas for improvement.
• Develop and maintain dashboards and reports to provide real-time insights into system operations.
• Collaborate with cross-functional teams to implement data-driven solutions for optimizing baggage flow and reducing processing times.
• Conduct root cause analysis of system failures or inefficiencies and provide recommendations for corrective actions.
• Support the IT and operations teams in integrating new technologies or upgrades into the BHS.
• Ensure data accuracy, integrity, and consistency across all reporting and analysis activities.
• Participate in regular performance reviews and provide insights to management for decision-making.
• Stay updated with industry trends and best practices related to airport operations and baggage handling systems.

We’re looking for a highly-driven and motivated Commercial Analyst Intern for our team in Singapore. The duration of the assignment will be for 6 months minimum. If you are looking for a place where you can gain hands-on exposure and have a direct impact, then this may be the place for you! He/She will assist the Senior Commercial Analyst to support the project management team on various projects, while still being able to work independently.

The ideal candidate This role will be based in Singapore and will report to the Senior Manager, Commercial Projects.

About the job:

We’re looking for a highly-driven and motivated Commercial Analyst Intern for our team in Singapore. In this role you will be working with big data, testing, analyzing and building models to provide strategic insights to the business as well as comprehensive solutions. If you are looking for a dynamic environment where you will be exposed to projects covering operations, marketing, commercial and finance, then this may be the place for you!

Responsibilities:

• Conduct thorough, insightful and skilfully presented deep-dives into specific business topics and trends
• Work closely with teams in the commercial department to understand business challenges and recommend solutions across the various projects.
• Monitoring project KPIs, building and managing project dashboard to help evolve and define project vision and growing projects within budget and within scope
• Analyze the data, create hypotheses, run experiments & prove the customer value as recommendations to the company
• Automate and validate newly created reports and develop corrective actions to improve data integrity and quality
• Support ad-hoc data requests and analysis

Team Summary

Global Controllership is responsible for establishing Visa’s global accounting policies, providing technical accounting guidance to the business, processing accounting transactions globally and consolidating all Visa entities financial results. The team is responsible for the accuracy and timeliness of the Visa Inc. financial statements under U.S. GAAP (Generally Accepted Accounting Principles), and local statutory financial statements under IFRS (International Financial Reporting Standards)

What a Sr Financial Analyst does at Visa:

• Manage the overall integration of the Visa entities in AP region
• Perform the accounting close process and ensure high quality accounting accuracy, timely and meaningful reporting, and compliance to US GAAP, SEC and SOX requirements.
• Lead the local statutory accounts preparation, audit to filing process, ensuring compliance, timeliness, efficiency and reconciliation with US GAAP numbers.
• Preparation of monthly accounting journal entries and reconciliations
• Performs quarterly account reconciliations to ensure accurate reporting with no aged unreconciled accounts
• Provide flux analysis on balance sheet and income statement
• Manage cashflow which includes forecast, funding requests and intercompany transactions as well take on administrator role for the banking platform
• Support business units’ conduct of business transactions to ensure compliance with applicable accounting standards, laws, policies and procedures.
• Work closely with the business, FP&A, Operations Support and other stakeholders to influence and drive issue resolution and initiate changes to enhance internal control and efficiency
• Prioritize tasks within job function balancing the need to meet tight deadlines and other corporate demands.
• Initiate and implement process changes to improve controls, work productivity or quality of work output.
• Lead or participate in projects as assigned

Why is this important to Visa:

This role will perform the accounting and financial controlling for the Visa entities in the Asia Pacific region, ensuring timely and accurate capture of financial information/output necessary for effective management decisions, and in compliance with US GAAP, local statutory laws and accounting standards, corporate policies/procedures and key controls. Constantly challenge status quo and be a change agent with the objective of driving for efficiencies but not compromising on controls. This role will report into the Hub Accounting Director.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

We are seeking a highly skilled and experienced System Analyst to join our dynamic team at Unison Consulting Pte Ltd. As a System Analyst, you will play a crucial role in bridging the gap between IT and business, ensuring that our systems and applications meet the highest standards of performance and reliability.

In this role, you will work closely with key stakeholders to gather requirements, design and propose solutions, and deliver application enhancements and projects that conform to our company's technology architecture guidelines, technology information security standard, and IT management process. You will also be responsible for conducting system impact assessments, ensuring compliance with technology architecture standards and security policies, and investigating and resolving technical issues reported during testing.

1. Strong SQL
2. Reg Reporting experience on ⁠loan and credit card (MAS 610)
3. ⁠Techno Functional
4. ⁠data warehouse background
5. ⁠Self-Independent

To be successful in this role, you should have:

• Proven experience as a System Analyst, with a strong background in business analysis and application development.
• Strong knowledge of technology architectures, including web-based technologies, database management systems, and scripting languages.
• Experience with application development life cycle and agile methodologies.
• Proficiency in SQL and Oracle database management systems.
• Excellent problem-solving and analytical skills.
• Strong communication and collaboration skills to work effectively with stakeholders across different teams.

• Responsible in the consolidation of management books P&L (Revenue, COGS, OPEX, Headcount)  across Asia-Pacific, Middle East and Africa region
• Provides support in the annual budgeting, long-range planning and forecasting process
• Tracks and analyzes key performance metrics to monitor business performance against targets and identify areas for improvement.
• Collaborates closely with the various department heads and share financial insights on the revenue and OPEX performance control, financial modelling, contract renewals and areas for improvement.
• Prepares the weekly, quarterly revenue forecast, revenue reconciliation and latest OPEX estimates.
• Performs variance analysis and continuously drive forecast accuracy improvements.
• Prepares the monthly financial deck for management reporting and leadership updates to both corporate and internal stakeholders.
• Uploads the budget, forecast numbers and headcount into Hyperion.
• Evaluates the pricing strategy and impact of new contracts and sales promotion.
• Involves in the Hyperion customisation and UAT testing.
• Participates in other projects, such as new business streams as required.
• Supports other ad hoc analysis as needed.

Your Career

As a Global Sales Support Specialist, you will provide support to our Field Sales Teams with quoting of complex deals, educating on one-off quotes to order inquiries, and advising on product configuration rules. You will also support short-term marketing sales promotions while collaborating with internal business partners to ensure that deals are moving forward.  

Leveraging your passion for knowledge sharing, you will facilitate training with the Field Sales Team on Quote to Order processes and procedures guidelines, educate new hires one Salesforce and advanced quoting sessions. You will also be able to identify system gaps or improvement opportunities and escalate to proper resources for resolution.

Each team member works out of a shared mailbox and is responsible for managing Global Sales Support activities with accuracy and speed.  Requests for assistance from an Account Manager are prioritised for completion based on revenue acquisition, customer relationship building and other forms of determining timing requirements. 

The Global Sales Support Specialist resides within the Sales operations organization and fulfils a variety of key support functions to help ensure revenue attainment.  This role will report to the Global Sales Support Manager.

Your Impact

• Hardware quoting and order tracking to ensure that deals are closed efficiently and accurately
• Collaborating with cross functional teams such as Sales Operations, Sales, and Deal Desk to improve the sales process 
• Reviewing and developing new processes to improve the effectiveness of the sales organization
• Providing training and coaching to sales on the contract and quote building process

This role is responsible for all aspects of the clients billing and accounting activities, ensuring timeliness, accuracy of inputs/outputs relating to member billing activities. This hands-on role requires good accounting background, data management/ queries skills (e.g. Microsoft PowerQuery), and take a solutions-oriented approach.

• Manages the manual billing operations for Products.
• Perform ongoing reviews of billing process and controls to mitigate the risks of potential billing errors.
• Contribute to continuous enhancements to increase value add and process simplifications
• Establish and maintains relationships across a broad base of stakeholders and serves as a key point of contact for Billing Ops issues
• Analyze newly executed contracts to assess appropriate billing and accounting implications
• Perform setup in the Billing (VGBP) system and all its related databases
• Response to billing related inquiries, data requests and issues resolutions
• Support the wider Billing Ops team as needed
• Support ad-hoc analysis and projects, as needed

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

The Grains and Oilseeds (G&O) Platforms are two of LDCs longest standing business. The Platforms have an international presence in the world’s major producing and consuming regions and originate, handle, store, transform and merchandize products across the spectrum of Grains and Oilseeds products.

As an Operational Controlling Analyst, your primary responsibility will be to produce and monitor the Positions, FX Exposures and Weekly P&Ls for the G&O business in SEA which currently includes Trading, Marketing and Distribution activity primarily in Singapore, Malaysia, Vietnam and Australia.  You will be required to understand various trade flows, trading strategies and to produce high quality commentary and margin analysis as required.  You will also be responsible for ensuring some elements of the monthly closing process, working closely with Accounting.

You will also play an important role from a business operations perspective, supporting the SEA G&O Operational Controller and collaborating closely with Commercial and Execution teams.  You will actively contribute in areas such as Commercial Margin, Net Interest, Working Capital and Secondary Cost analysis. You may also be involved in IT and Process Improvement/Efficiency projects.

Main Responsibilities:

• Prepare, monitor and understand the Trading Positions, Weekly P&Ls and FX Exposures for the SEA G&O businesses
• Provide Commentary and analysis on Desk/Platform performance
• Ensure an accurate monthly closing in accordance with internal deadlines and reporting requirements. 
• Produce Ad-hoc Reports and analysis as required by the Platform, Region or Central Reporting
• Liaise and communicate with other Departments including Trading, Execution and Accounting
• Propose/Champion/Participate/Collaborate with colleagues in other Departments in business process improvement initiatives or global projects to align/streamline processes in line with LDC’s Trade to Cash Principles

Experiences:

• 2 years of experience in Product Control/Business Analysis/Management Accounting/Audit
• Working knowledge of Financial Markets, in particular Commodity and Foreign Exchange Markets
• Strong verbal and written communication skills, ability and willingness to interact effectively with all levels of employees & management
• Ability to handle multiple responsibilities and to prioritize.
• Self-starter with ability to work independently and to take initiative; proactive attitude toward problems and issues
• Ability to work in a high-pressure atmosphere.  Flexibility on working time during periodic closings.
• High level vision with attention to detail.
• Ability to identify/control weaknesses and implement process improvements.
• Strong analytical skills.
• Highly proficient with Microsoft Excel.
• Knowledge of SQL and PowerBI is a plus

Academics:

•  Degree in Business/Accounting/Economics or similar field.

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Internal Code: A24086

This is a one-year contract role.

What will you do?

The IT Application BA shall be involved in strategizing and implementation of the project and initiatives involving the requirement study, procurement, testing, management, implementation, and maintenance support of applications.

You will be working in a Healthcare Project.

What are we looking for?

• Minimum of 5 years of IT Application BA experience
• Practical experience with Agile Methodologies, tools and delivery
• Good understanding of Cloud Technology and have attended the related fundamental Cloud Technology trainings
• Experience in Vendor and Contract Management, Change Management/Service Request Management, Problem/Incident Management will be an added advantage
• Experience in supporting Government Projects will be an added advantage
• Experience in supporting/implementing projects with databases ie Oracle and/or Postgres Database, middleware ie weblogic or JBoss or Tomcat as well as exposure in automated software testing will be an added advantage
• Strong analytic, conceptualization and problem solving skillsets will be an added advantage
• Strong communication skills, both oral and written and able to pitch to engage stakeholder will be an added advantage
• Relevant healthcare domain knowledge will be an added advantage
• Experience in supporting applications operations will be an added advantage

What do we offer?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, sex, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Job Description

• Support on Customer Relationship Management (CRM) tools
• Assist the ASEAN sales team with ongoing analytical, administrative and operational tasks
• Manage price records, sales reports, sales dashboards and sales process to make data access extraction more efficient
• Involve in various projects with different stakeholders to support and drive sales
• Support Preferred partner program and channel strategies
• Market research when required
• Assist in preparation of presentation slides and other ad-hoc sales activities
• Assist in other ad-hoc analytics and marketing project and tasks

About us

Navarino is an innovative global technology company with offices in Greece, Norway, Germany, Cyprus, the United Kingdom, Hong Kong, USA and Singapore. We develop technology solutions for the shipping industry and are a leader in our sector. Our R&D and engineering departments focus on building and enriching our product portfolio, with specialized software and services that we develop in-house.

We pride ourselves on our people and culture. We encourage innovative thinking, teamwork, and excellence. Our committed people, our values and ways of working create a dynamic, professional, fun, and family-oriented environment which delivers high value and excellence to our customers.

What will you be doing?

We are looking for enthusiastic and creative technical support engineer to be part of our growing team. You will be a member of our After Sales Support team that provides five-star customer service and promotes this idea throughout the organization. The goal is to increase customer satisfaction, loyalty, retention and meet their expectations. Your main focus area will be to provide technical service-related after sales support to the customers for all our products and services, mainly in network and system related issues. You will also be responsible for monitoring the smooth operation of our products.

• Four-year degree in Computer Engineering, Telecommunications or equivalent

• Red Hat Certified System Administrator (RHCSA) or similar certificate (LFCS)
• Experience as a Linux System Engineer
• Solid knowledge of OSI Layer, TCP/IP networking, and firewall
• Fluent in English
• Fulfilled military obligations

Great to have

• At least one-year working experience at customer support
• Experience with VOIP and asterisk
• Shell scripting bash and/or python
• Experience with relational databases (PostgreSQL)
• Experience in Virtualization and Cluster technologies
• Experience in monitoring systems (Zabbix)

Beyond offering a working environment which values and supports people and their well-being, we at Navarino offer other benefits such as:

• An attractive financial package
• A generous bonus, announced yearly, based on overall company’s performance and your contributions to our team's success
• Excellent working conditions with a good work-life balance
• Personal development and training opportunities to build your professional growth, skills, and knowledge
• A working environment certified as a “Great Place to Work” for two consecutive years (2022 and 2023)

HQ management (50%)

• Manage APAC HQ’s books including the below required to ensure timely and accurate reporting of month end figures:

1. Prepare journals in our system, check and process claims and supplier invoices, prepare intercompany POs and billing workings, update and maintain detailed HQ P&L file
2. Work closely with Shared Service Teams and contacts from various intercompany contacts to ensure timely communication and processing of operational matters

• Prepare rolling forecasts and budgets, and upload data to Hyperion Financial Management system

Regional & Client Finance Analysis (50%)

• Consolidate and analyse financial information for regional management

1. P&L Financials – extracted from Group reporting system, Hyperion Financial Management
2. Additional qualitative information received from APAC markets

• Help prepare presentations and financial information for Actuals, Rolling Forecasts and Budgets
• Work on regional reporting for global and key clients, and work closely with business leads and markets to ensure accuracy and consistency
• Analyse client profitability – perform reviews, compare data across markets
• Closely monitor pipeline using Salesforce and work closely with markets to ensure data completeness and accuracy
• Build and work on dashboards relating to client performance, pipeline, profitability, and any other adhoc projects
• Be involved in regional pitches with the need to collect, benchmark and standardise rates and overall fees to submit to clients
• Provide support required for any other ad hoc analysis / presentations

Your Role

We are looking for a highly motivated Sr Business Analyst to join our JAPAC Go-To-Market Shared Services team. As a business analyst, you will play a key role in sales and program initiatives focused on our commercial go-to-market execution in the JAPAC region. Your work will help us identify trends and correlations to better drive business outcomes. Key elements of your role will include the optimization and execution of global programs and regional initiatives targeted at our sales expansion into commercial via our channel route-to-market.

Your Impact

• Work with key business stakeholders and regional teams (sales operations, business intelligence, strategy and planning) to deliver insights, reports, visualization and analysis to solve important business problems and optimize growth opportunities

• Act as the lead liaison and strategic partner in collaborations with Distribution & Commercial cross-functional teams, including field account managers, marketing team, speedboat teams, other channel groups, as well as external business partners.

• Lead systems and related projects across the project lifecycle, starting from planning, initiation, development, implementation, communication, change management activities, risk management and the collection of best practices

• Working closely with the Director of Operations to develop, implement and maintain consistent operating procedures around distribution route-to-market priorities such as frictionless transactional process, stocking strategies and other similar initiatives.

• Partner with the commercial sales team to drive the data analysis effort from start to end for our Inside Sales Representatives (ISR) team to optimise efficiency and productivity in the whitespace territories including Small and Medium Business segmentation (SMB)  

• Work with complex data sets from across the value chain such as sales, perform deep analytical dives into transactional database and identify subsets of trends and correlations to better drive business outcomes. Conduct ad-hoc analyses to support cross functional projects.

• Act as a representative of channel strategy with internal and external business partners. Assist in the review and evaluation of business initiatives, product and projects with respect to formulate insights for senior business leaders.

• Assist with business strategy, controls and financial performance. Manage and execute a disciplined change management process.

• Lead workshops to elicit business needs and create requirement models. Interface with support teams and operations to solve challenging business pain-points.

• Develop and execute channel growth strategy & initiatives, planning, including opportunities to generate further value and partner retention

• Design, implement, and support KPIs for HR Services

• Mentor, guide, advise and/or check the work of less experienced Business Systems Analysts

About Sleek

Sleek is on a mission to revolutionize how entrepreneurs operate their business. We want to give small business owners peace of mind and the power of online solutions to allow them to focus on what they do best - growing their business. As we work for our thousands of customers, we gather millions of data points about their business, and in turn we transform those into useful, actionable insights and recommendations to accelerate their growth through smart algorithms. 

We are a team of 500  builders from 18 countries, with offices in Singapore, Philippines, India, Vietnam, Hong Kong, Australia and the UK committed to delivering a delightful experience to our clients!

Attributes

• Make data meaningful to stakeholders where they can derive better insights towards achieving a business goal.
• Be a critic to the product team to help them focus on the right metrics at the same time provide the requisite direction through data.
• Autonomy, drive the direction of data usage, sources  to achieve business goals
• Business acumen to co-relate data to solving real life problems.

Data Analysis & Reporting:

• Collect, process, and analyze large datasets to identify trends, patterns, and insights.
• Develop and maintain dashboards, reports, and visualizations to communicate findings effectively.
• Use statistical tools and techniques to interpret data and analyze results.
• Prepare and present detailed analytical reports for stakeholders at all levels of the organization.
• Collaborate with the product team to understand their analytical needs and deliver actionable insights.

Data Management:

• Ensure the accuracy, completeness, and consistency of data across different sources.
• Work with IT and data engineering teams to optimize data pipelines and workflows.

Project Collaboration:

• Partner with product managers, developers, and other stakeholders to integrate data analysis into product development and business strategies.

• Bachelor's degree in Data Science, Statistics, Economics, Finance, Computer Science, or a related field.
• Minimum of 3 years of experience in a data/business analyst role, preferably within the fintech industry.
• Strong proficiency in SQL and experience with data manipulation and querying.
• Experience with data visualization tools such as Tableau, Power BI, or similar.
• Proficiency in statistical analysis software (e.g., R, Python) and Excel.
• Strong analytical and problem-solving skills with the ability to translate data into actionable insights..
• Excellent communication skills, both written and verbal, with the ability to present complex information clearly to non-technical stakeholders.

At Sleek, we work in a fast-paced start-up environment. We have a strong culture built around our five core values: Simplicity, Loyalty, Excellence, Entrepreneurship, Kindness.  As a deliberately multicultural team, our team comprises more than 18 nationalities and spoken languages.

We consider the company’s success to be a result of committed individual and team efforts, and are looking to onboard talented and creative people who want to make a difference. Corporate social responsibility is a passion, and as an equal opportunity employer we aim at making the world a better place.  We are the 1st international incorporation and accounting brand to achieve B Corp certification status, meeting the highest standards of social and environmental impact performance. With a strong commitment to also make Sleek a great place to work, we offer a flexible working environment where we empower every team member to be the best they can be - regardless of race, ethnicity, religion, gender, age or identity.

If you think you would be a good fit for our mission, we look forward to hearing from you!

1. Within Miltenyi Biotec’s Global Technical Support Team, you join our group of global specialists supporting Miltenyi´s various product portfolios. You provide expert-level technical support, deliver product trainings, and support products along their complete lifecycle. 
2. You provide Technical Support to worldwide colleagues (sales, support and service), distributors and customers. This includes answering inquiries, providing application support, investigating and troubleshooting technical issues. You handle complaints in collaboration with other departments. You carefully document your support activities and also collect, analyze and communicate data required for analysis of product performance. You manage and maintain our product knowledge database.
3. You occasionally provide on-site support during customer demos, instrument installations or troubleshooting. 
4. You create, manage and deliver product training in-house and in the field worldwide. 
5. You support products by working with marketing, R&D and production during all stages of the product lifecycle. 
6. You take part in global projects to develop processes, tools and to launch new products.

1. Within Miltenyi Biotec’s Global Technical Support Team, you join our group of global specialists supporting Miltenyi´s various product portfolios. You provide expert-level technical support, deliver product trainings, and support products along their complete lifecycle. 
2. You provide Technical Support to worldwide colleagues (sales, support and service), distributors and customers. This includes answering inquiries, providing application support, investigating and troubleshooting technical issues. You handle complaints in collaboration with other departments. You carefully document your support activities and also collect, analyze and communicate data required for analysis of product performance. You manage and maintain our product knowledge database.
3. You occasionally provide on-site support during customer demos, instrument installations or troubleshooting. 
4. You create, manage and deliver product training in-house and in the field worldwide. 
5. You support products by working with marketing, R&D and production during all stages of the product lifecycle. 
6. You take part in global projects to develop processes, tools and to launch new products.

About the job

In your role as an intern in the Sales and Supply Support team, you will create and constantly improve excellent availability, range management and forecasting at the lowest possible costs. Together with the Sales and Supply Support Manager, you will support the Store’s commercial team and act as a communication link between the store and Supply and Availability, Service Office matrix.

Your assignment

• You will assist in the stock inventory process to secure highest stock accuracy level.
• Support the Sales and Supply Support Manager with stock discrepancies analysis as part of the inventory management process.
• Carry out qualitative and timely administration of parameters in the system to prevent unnecessary orders to manage healthy range frame.
• Check and follow up on order creation to achieve healthy stock structure and capacity.
• You will shadow the Sales and Supply support specialist to learn about our role in the Commercial team.

Your profile

• You can perform routine tasks.
• You have an eye for detail and analytical.
• You are a team player with strong interpersonal skills; able to establish and maintain effective work relationships with cross-departmental colleagues and confident in approaching and talking to people from all levels.
• You are proficient in MS Office / Excel.
• You can commit to work on public holidays and weekends.

This position analyses and supports the hotel’s results and performance in various revenue streams (Rooms, F&B, Spa and Boutique) and recommends strategies and expectations based on the observed data trends and market changes.

Primary Responsibilities 

Manages Revenue Management Operations

• Daily rate strategies review for daily rates and inventory to ensure room revenue optimization
• Manage distribution of rates and inventory for the various market segments to ensure accuracy and parity.
• Ensures daily communication between Reservations and Front Office colleagues regarding inventory, short-term sell strategies, Group / Convention arrivals, rate changes and sell out strategies.
• Support different revenue streams with extraction of sales figures to support and analyze initiatives.
• To accurately process and manage Group reservations.
• Daily review and optimization of F&B reservations to ensure full optimization of covers and revenue for F&B outlets
• With direct leader’s guidance, works closely with different revenue streams to support achieving the budget and forecast expectations.

Involvement in Wider Job Function Actions/Relationships

• Surveys the market and competitors in terms of performance (RevPAR Index, market penetration), pricing and availability as a basis for future tactical decisions.
• Takes an active role in the development of rates, promotions, packages and other selling strategies.
• Ensures compliance with the Best Price Guarantee and manage third party distributors in line with AccorHotels standards.
• Identifies business opportunities for need periods and participates in various newsletters, banners, e-brochures or ads to drive incremental revenue in various revenue streams.
• Stays current with the industry trends.
• Conducts and attends relevant meetings.
• Supports AccorHotels Corporate programs, such as Planet 21.
• Ensures service standards and individual performance are aligned with Accor Values.
• Participates in developing different tactics, encompasses performance metrics, data standards, processes, policies, tools, training, best-practices and case studies to successfully roll out the strategies focusing on all revenue streams including Rooms, Food and Beverage, Spa and Raffles Shop.
• Performs any other duties and responsibilities that may be assigned.