A bit about us

We’re a world-leading smart mobility SaaS tech company with over 1.8 million active users. Our teams are collaborative, vibrant and fast-growing, and all team members are empowered with the freedom to influence our products and technology.

Are you curious, innovative and passionate?

Do you take ownership, embrace challenges, and love problem-solving?

We’re looking for a Senior Systems Support Officer who will empower us to provide the best-in-class technical support to our external customers and internal users of our software platform

You want to

● Give customers and internal users an excellent and stress-free experience while reaching out to support

● Assist users with configuring their applications to get it working exactly as they want

● Diagnose and find root causes to issues raised by customers and end users

● Log, track and manage support tickets using a ticketing system

● Build a knowledge base for problem diagnosis and resolution

● Setup processes and infrastructure to help increase efficiencies and reduce turn around times on support tickets

● Mentor and guide junior members of the team

● Work closely with 1st level support, the development and the quality assurance team to swiftly resolve issues as well as improve product quality and stability

You have

● More than 5 years of experience working in a technical support team

● Good experience in analysing application application logs

● Comfortable writing SQL queries to help diagnose issue

● Familiarity with Javascript / PHP / .Net / Python or similar programming languages

● Familiarity with command line for Linux

● A “never give up” attitude while trying to find the root cause of issues

● Take pride in solving issues quickly and contributing towards the improvement of product quality and stability

● An ability to understand issues faced by the user and have a thought process that is geared towards problem-solving

● Excellent verbal and written communication skills

• Willing to be on call over the weekends / holidays in a rostered setup.

Job Description

The ideal candidate is a team player responsible for working with company data in various business areas.

• Specific responsibilities include reporting metrics, analyzing methodologies, suggesting operation improvements, and building proposal evaluations in a cross-functional environment.
• Perform a bridging role between the finance and data science team.
• Create reporting frameworks for new product features in financial reports.
• Provide solutions for extracting relevant data and information to represent the financial reporting requirements accurately.
• Troubleshoot system-related issues through essential communication, walkthrough and testing.
• Document process workflows and business logic.
• Manage stakeholders’ needs, concerns and problems regarding changes, enhancements or fixes.
• Think strategically and analytically about business, product and technical challenges.
• Ensure the reports are delivered on time with the highest level of accuracy.

Requirements

• Bachelor’s degree in Finance, Accounting, Economics, Business Administration, Business Analytics, or related disciplines.
• Knowledge of SQL is a must; experience dealing with databases is an advantage.
• Robust data analytics and/or visualization skills, preferably with Python and/or Microsoft Power BI.
• Effective team player and passion to serve.
• Versatile and results-oriented in a fast pace environment.
• Strong analytical thinking and problem solving.
• Excellent verbal and written communication and project management skill.
• Keen sense of ownership, drive and determination.
• Dependability and a strong work ethic.

Enterprise Platforms Division, User Service Centre:

The Tech Support/ Admin will be part of the Information Technology Department team responsible for driving the transformation initiatives in end user computing environment, covering service, performance, quality and budget forecasting

Job Responsibilities:

Service Desk Management & Operations Support

• To support the organisation’s digital transformation.
• Oversight the team on desktop support, IT Service Desk and VIP support functions to Financial Institutions
• Maintain high performance levels for service-related processes and implement improvement activities wherever necessary
• Take accountability for service delivery performance, meeting customer expectations, create strategies for service delivery optimisation

Performance and Quality Management:

• Recommend methods of improvements and manage the implementation of service delivery upgrades in a timely manner
• Provide accurate and regular report to management on performance of the service delivery
• Collaborate with various technical teams to set standards for software, hardware, and security

Stock and Inventory Management

• Design and implement an inventory tracking system to accurately monitor stock levels
• Work closely with Service Desk and Imaging teams to organise the efficient flow of inventory
• Lead the annual stock taking and asset verification exercise

Budget, Procurement and Forecasting

• Manage and execute the procurement of ICT systems, goods and services in a timely manner
• Effectively engage and manage the project stakeholders to complete the procurement of goods and services on time
• Understand the government procurement policy, ICT management policy, quality management policy and security guidelines
• Monitor spending patterns and implementing measures to promote adherence to budgets

Requirements

• Proficiency in leading both physical and virtual teams
• Experience with dealing with third party provided services, customer-facing skills
• Mastery of ITIL (Information Infrastructure Library) principles
• Expertise in people management and leadership with good interpersonal and communication skills to be able to work independently as well as in a team
• ITIL certifications
• Project Management certifications
• MUST- HAVE Good communication Skills and Tertiary education with focus on IT

Company Description

OPPi is an AI-powered audience insight platform located in Singapore. Our simple emergent surveys promote self-awareness, reveal shared beliefs, and provide real-time sentiment analysis to tackle urgent issues. We help leaders with better engagement, analysis, and decisions by being the pulse of the people.

Role Description

This is a full-time hybrid Research Analyst role located in Singapore, with work-from-home allowed. The Research Analyst will be responsible for conducting market research, analyzing data and statistics, and communicating insights to internal and external stakeholders regularly. The research analyst will also be responsible for turning data into stories to help our clients make better decisions.

Qualifications

• Analytical skills, including experience with data analysis
• Strong research skills, including experience with data collection and analysis
• Excellent communication skills, both verbal and written
• Experience in market research
• Deep familiarity with statistics
• Ability to work independently and as part of a team
• Experience with survey design, implementation, collection and analysis is a plus

Specific skillset:

• Experience with IBM SPSS, Tableau and Excel
• Good with presentation and visualisation tools such as Google Slides and Google Sheets
• Experience with Python or R will be beneficial

CBRE Hotels provides a full service offer to clients and investors with business lines covering Valuation, Brokerage, Capital Advisors (Debt / Equity), Research, Feasibility Studies, Advisory, Operator Selection and Asset Management.

Due to expansion we are seeking an Analyst to support the CBRE Hotels Asset Management team across Asia. This will include conducting and documenting moderate to complex hotel financial analysis, as well as researching and writing business development and property marketing documents.

Key Responsibilities:

• To conduct real estate analysis on a broad spectrum of hotel assets and markets, including all segments of the industry throughout Asia.
• To gather and analyse data and interpret it in the context of the project (e.g. reconcile hotel financial statements, prepare income summary statements, and benchmark property financial performance against proprietary databases and/or field research).
• Assist in preparing appropriate financial projections for review using both the proprietary models and/or excel spreadsheets.
• To conduct investment analysis for hotel properties utilizing various methodologies such as Discounted Cash Flow, Direct Capitalization, Room Revenue Multiplier and Sales Comparison approaches.
• To assist with the production of proposal documents and marketing materials.
• During the course of an asset sale process, to organize and facilitate the distribution of specific due diligence materials to potential buyers.
• To maintain appropriate contact with clients through the preparation of regular marketing efforts.
• To track client intelligence via the maintenance of various internal databases.

Skills and Experience:

• Requires strong analytical and quantitative skills. Ability to comprehend, analyse, and interpret complex financial information and transactions. Knowledge of hotel financial statements, as well as real estate valuation terms and concepts, strongly preferred.
• Excellent written and verbal communication skills. Ability to effectively present information in written and verbal form to clients, both internal and external. Ability to provide efficient, timely, reliable and courteous service to customers.
• The ability to maintain and update industry knowledge for use in project-related work and professionally represent the firm as international experts in hospitality.
• Well-developed IT skills, with specific knowledge of Microsoft Excel and PowerPoint.
• Strong organization skills. Must be detail-oriented and able to multi-task.
• Degree-level qualifications.

Responsibilities :

(a) Support daily portfolio and project office (PPO) governance;

(b) Create and validate Project in SAP to support project execution, monitoring and billing;

(c) Provide user support and guidance on Project Charter, resource assignment and timesheet related queries;

(d) Conduct Roadshows and training on PPO templates and processes;

(e) Generate Project performance KPIs and management analysis reports;

(f) Enable yearly project and maintenance services upload; and

(g) Custodian of annual workplan and project charter.

(i) Requirements

(1) The PMO Analyst shall be proficient in Microsoft Office Excel and SharePoint;

(2) SAP & Tableau User Knowledge will be an added advantage;

(3) The PMO Analyst shall have effective information-gathering, through meeting facilitation, one-on-one interactions and/or observations;

(4) The PMO Analyst shall have experience in documentation work products including manuals, SOPs, training aides and process documents;

(5) The PMO Analyst shall have hands on and creative problem-solving skills

• Maintaining contacts with airlines, trade, industry and government bodies to keep abreast of information and economy/market developments
• Manage daily shipping co-ordination of shipments by air, sea (export/import/3rd party/local delivery)

Requirements:

• GCE O Level and above
• At least 2 years of working experience as Sales admin

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

*Salesforce Commerce Cloud experience needed

1. Quality Assurance:

• Conduct meticulous QA testing for new ecommerce platforms and enhancements to existing platforms.
• Identify and resolve defects and inconsistencies, ensuring the delivery of high-quality digital solutions.

2. Solution Support & Integration:

• Provide invaluable support for the integration of Digital and Ecommerce central/region solutions with local architecture.
• Manage and support Region 3rd Middleware platforms and facilitate daily operations in Ecommerce.

3. Communication Management:

• Manage and maintain effective communication between central, regional, and local teams to ensure seamless operation and implementation of digital solutions.
• Coordinate with various internal teams, including Backoffice IT & CRM, to align strategies and resolve issues promptly.

4. Operational Support:

• Support the daily operations of Digital and Ecommerce platforms, ensuring stability and reliability.
• Work collaboratively with business analysts and QA resources, stepping in as necessary to support project execution and resolution.

To Apply:

Interested candidate please click on the following link to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile. <https://go.persolkelly.com/job/apply/4549>

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg No : R22110511 | Teh Chee Hoong

The Opportunity

• This is an exciting opportunity to work for one of the leading banks in Singapore
• It is an opportunity for an experienced Finance Analyst to join their team
• This contract will be till 22 Dec 2024

The Job

Regional Finance:

• Strategic Cost Management (SCM) Reporting and Tracking
◦ Execute good control governance over SCM reporting process for both FTE & Cost Savings
◦ Exercise good change control over updates to the list of Planned saves in the Repository & Initiative Trackers, ensuring data is accurate and complete
◦ Ensure accurate and effective SCM governance and reporting - Target vs Planned vs Actuals, in Country Cadences
◦ Interface with stakeholders, Location, Regional Teams and Group Finance

• Platform Initiatives Financials Tracking
◦ Execute good control governance over Platform financials and tracking of related realised SCM saves
◦ Follow through resolution of variances and issues noted
◦ Support Regional Digital Transformation & Data (DTD) team with preparation of Business Cases, including addressing Group Finance queries

• Direct Billing & Cost Allocations

• Budget & Forecast exercises (July - Nov)
◦ Support the team in the data collation and accuracy of all data points across 14 locations
◦ Support preparation of Budget and Forecast slides (including internal references)

The Talent

• Degree holder preferably Accounting trained with 4-8 years of professional experience in program management, governance and change management
work experience
• Detail oriented and able to draw insights from data and good at collation of large data sets via Excel
• Ability to navigate in a complex environment, work in ambiguity and achieve outcome
• Pro-active to identify and follow-up on issues to resolution
in budget preparation, leveraging data to provide insights & forecasting

Next Steps

• Drop your resume and contact us to follow-up, or send your resume to [email protected]
• Email Topic: Apply Finance Analyst
• Only shortlisted candidates will be contacted

Business Analyst / Senior Business Analyst

Responsibilities:

Reporting to the Maintenance Manager, your responsibilities would be to:

• Support the day-to-day operation of projects need
• Understand and translate business requirements to requirement specifications and functional designs
• Ensure the system and deliverables are within the scope of the contractual requirements
• Responsible Unit Testing and System Integration Testing of Service requests and Defects reported.
• Work as a part of the team to meet project targets and quality objectives
• Lead and mentor members of the assigned project team
• Provide hands-on advice and coaching to members of the project team
• Supervise in trouble-shooting, optimizing and fine-tuning of the applications
• Supervise in deployment fixes and releases at in-house and customer environments
• Create and update relevant documents on all executed changes in a timely manner
• Respond to email from various customer queries and supervise troubleshooting issues raised by customers and providing its resolution
• To perform tasks as assigned beyond official working days and working hours when is required by customer of project needs.
• Create a positive team environment and coordinate work effort of each team member in a cohesive fashion
• Interact effectively with stakeholders at all levels
• Represent the company in a professional manner at all times and build positive relationships with clients and partner to the company’s benefit.

Requirements:

You should possess the following qualifications:

• Minimally Diploma or Degree of Information and Communications Technology discipline
• Preferably with at least 6 year of IT-related experience
• Preferably with experience using SQL query tool
• Able to speak well in both English and Mandarin
• Possess good English writing skills
• Possess good interpersonal skills
• Have positive attitude to meet new challenges

Salary range $3500 to $6500

Job Summary

• Tax will be in charge of all categories of tax matters, including but not limited to tax compliance and planning projects.

Primary Responsibilities Of This Position Include

• Handling overall tax matters and tax related accounting matters to ensure the tax compliance of the company and reduce potential tax risk;
• Keeping up-to-date with the changes in tax regulation and industry trends, keeping up with professional networks and reading professional publications;
• Providing tax advice to business partners to ensure the business processes and transactions are consistent with Singapore tax regulations;
• Dealing with global tax issues including but not limited to tax regulations and practices research, tax solutions provision etc.;
• Handling tax compliance related matters, including but not limited to:
• Performing regular tax compliance work, such as GST filing, CIT filing, etc.;
• Tax planning;
• Preparing and submitting external tax-related reports;
• Applying for tax incentives, such as zero tax rate of GST etc., and cooperating with the inspection of the relevant authorities;
• Preparing Transfer Pricing Document (if necessary);
• Maintain and develop effective communication with the government authorities, prepare and submit the data/reports required;

Basic Qualifications

• A Bachelor's degree majoring in accounting, taxation or economics and 4 years working experience at least;
• Proficient in Singapore GAAP and local tax regulations;
• Strong executive ability and adaptability, with the personal quality of meticulous, conscientious and responsible;
• Good communication skills;
• Bilingual in English and Chinese is required, to communicate with internal stakeholders.

Working Days: 5 days Monday – Friday

Working Hours: | 9am – 6pm

Location: 3 Pioneer Sector 3, Singapore 628342

Salary: $2,600 – $3,000 + $200 Transport Allowance

Job Description:

Warehouse operation management

• To manage inbound and outbound cargos and operation activities.
• To be responsible for maintaining acceptable and accurate inventory levels.
• To communicate and coordinate with warehouse operation team according to customer requirements.
• Handle Transportation arrangement and co-ordinations.

Team management

• Support Team work on daily reporting such as inventory report, warehouse and distribution tracking report.
• Work on monthly billing report for transportation and warehouse customers and do system invoicing.
• Communication with customer to receive orders and enhance customer satisfaction.
• Willing to take challenges and work offsite for different projects in the future.

Quality control and continuous improvement

• To assist with warehouse team leader/Manager for quality control and continuous improvement.
• To propose to warehouse team leader on continuous improvement schemes.
• To conduct the cost saving within the team.
• Monitor bonded (duty unpaid) cargoes, tally inventory with Singapore custom record.
• Monitoring products inventory and make sure the accuracy between physical stocks and system quantity.

Job Requirements:

• Diploma in Logistic Management / Supply Chain / Business Management.
• Minimum 2 years’ experience working in a warehouse environment preferably in a logistics, freight forwarding or related industry.

Cheah Khai Yeen (Catherine) Reg No : R1986405.

The Supreme HR Advisory Pte Ltd EA no: 14C7279

Responsibilities:

• Requirement gathering and analysis
• Conducting meetings/clarification workshops with customer
• Managing stakeholder communications
• Develop user stories/business case/mockups
• Conduct review meeting with customer and sign off requirements
• Gathering, reviewing, and analyzing business and industry data
• Discuss with tech team on end-to-end solution, evaluate and recommend suitable technology
• Requirements management
• Monitoring project progress and log change requests
• Helping business users in completing UAT
• Maintaining documentation regarding various projects, processes, and operations
• Identifying specific business opportunities and influencing shareholders to support business projects

Requirements:

• Degree in computer engineering, business administration, or related field.
• 5 years in an IT technology-driven role.
• At least one full software or product development cycle
• Excellent problem-solving skills.
• Analytical mindset.
• Good communication skills
• Exceptional interpersonal skills.
• Excellent written and verbal communication skills.
• Attention to detail.
• Business Analysis certification is preferred, e.g., Certified Business Analysis Professional (CBAP)

Our client is Singapore’s leading sustainability-driven energy company. Due to their current expansion plan, they are looking for a Customer Relations Officer to join their Sales and Operations team, with the goal of further developing the already high-performing team. They are located in the Town.

Working days: Work 4 days per week including both weekends

Working Hours: 10.30am to 9.30pm

Responsibility:

• Handle operational matters, collaborating with the sales team for effective sales fulfillment.
• Generate Sales Orders, call center, and online orders.
• Ensure excellent service, addressing customer complaints and concerns promptly.
• Arrange and update appointments for commercial customers, liaising with the Commercial team.
• Other ad-hoc duties or reassignments as required

Requirements:

• Minimum O level qualification.
• Preferably 1-2years with relevant experience
• Computer literate

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email [email protected] an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115655 (Michelle Yeo Swee Xiang)

-Provide Pre-sales & Post-Sales support to Customers using our cloud-based HRMS, ERP & other business solutions.

-Work on support strategy

-Implementation of Project full cycle includes the following but not limited to the following

- Meeting / discussion to gather requirements

- Communicate with development team on customer needs, after development test the outcome, help on implementation.

- Assist in functional specifications, documentations, test cases

- Responsible for training (Onsite / online) & support for end users

- Any additional job functions assign by team

- Assist in the implementation of other enterprise projects.

- To assist in other support activities and other software-related issue if no training and implementation is in progress

- Project status need to be updated regularly with project manager & management

- Self-motivated & Good Decision-making skills

- Friendly, patient and focus on customer service is important

- Excellent communication skills & team player

-Qualification: ICT realted Diploma or above (IT Related)

-1-4 years in Software Support Experience (Saas & Enterprise software solutions will be advantages)

• 3 to 5 years of experience in the Education industry.
• Experience in implementing and involvement in business analysis work.
• Experience with manual/automated web testing, including functional, API, and UI/UX testing.
• Work closely with users, conducting workshops to analyse and gather user requirements through developments with overlapping activities.
• Participate in product review sessions with business stakeholders.
• Coordinate with the vendor on user requirements to ensure implementation aligns with endorsed requirements.
• Conduct system testing, including Functional and Regression Tests, and System Integration Testing.
• Verify business rules and detailed data.

Thanks, and Best Regards

Karanam Vijaya Kiran

(EA Registration no: R1443178)

Recruitment Manager

Hand Phone: +65 92333815

Helius Technologies Pte Ltd (EA Licence No: 11C3373)

Find Out Even More At: https://tinyurl.com/mindflex-full-time-position

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

About Us:

MindFlex Education Pte Ltd is Singapore's #1 Education Agency. Our team is highly focused on bringing the best value to our clients, whilst building an enjoyable and vibrant office culture. Cultivating and caring about our personnel remains at the heart of our company. We promote a fun-filled family-like environment with strictly no office politics and no overtime culture.

We are currently expanding and looking for fresh & energetic talent to join our team. If you are a great team player with a good sense of responsibility and work ethic, do apply to this posting and we would love to get in touch with you!

Job Scope:

- Handle Day-To-Day Business Operations of Singapore's #1 Education Agency

- Attend to interested clients via various forms of warm leads (form orders, calls, WhatsApp...etc)

(no cold-calling or anything of that sort!)

- Assist clients in shortlisting and recommending suitable tutor profiles based on their criterias

- Coordinate and arrange 1st tuition lesson for clients and tutors

- Follow-up with any necessary administrative support and after-sales service

- Familiarize with and utilize custom-made company software which is focused on automation

Job Requirements:

- Friendly, Passionate and Energetic Team Player

- Organized and Good Administrative Skills

- Responsible and Strong Work Ethic

- Decent Typing Speed and Computer Skills

- Polite, Patient and Calm Personality

- Able to Commit for Minimum of 1 Year

- Poly & University Fresh Graduates are welcome, no experience required

Salary:

- $2,300 - $3,000/Month + CPF

(Depending on Qualifications & Work Experience)

- Attractive Monthly Team Bonuses ($200-700/month)

- Looking at about $2,500 - $3,700/Month or more after incentives

- Clear Salary Progression, Annual Salary Review (Minimum 10% Increase)

Working Hours:

- 4 Weekdays, 1 Weekend OR 3 Weekdays 2 Weekend

- 9.00am - 6.30pm

- Strictly No Overtime and No Bring-Work-Home Culture

Why Choose Us:

- Fun Working Environment

- Casual Working Attire, Relaxed Setting

- Spacious Office with Modern & Fun Entertainment Facilities (Pool Table, Playstation 5, Karaoke Set, Board Games...etc)

- Company Meals / Outings / Events / Bonding Activities

- Full Leave Benefits: PH, Annual Leave, Sick Leave

- Strictly No Office Politics / Drama

- Great and Enjoyable Company Culture

- Career Progression and Extremely Low Staff Turnover Rate

- New Bright Hill MRT (Brown-Line) at Doorstep of Office

Others:

- Shortlisted candidates will be contacted for a short interview over Zoom or Face-to-Face

- Signing of Non-Compete contract will be required upon successful employment

Responsibilities:

• Monitoring, maintaining, troubleshooting computer systems and network problems
• Handle support tickets within the required SLA and IT service measures and with a high customer satisfaction
• Install and set up laptops, printers, phones, operating systems, and applications (and other necessary equipment)
• Image computers according to specification
• Active directory maintenance
• Office 365 and corporate software related support
• Supporting the roll-out of new applications and hardware
• Repair and support equipment as necessary
• Act as the security liaison in the Singapore local office; adhering to the security guidelines and ensuring employees are following the company security policies and procedures
• Other ad doc tasks and projects as needed

Requirements

• Diploma / Degree in Information Technology or equivalent with at least 3 years of experience.
• Demonstrated ability with Active Directory, Exchange administration (email accounts, distribution lists, shared mailboxes, resources) and remote-control support tools
• Must have extensive Office 365 Product Suite experience especially Exchange Online, OneDrive, Teams, SharePoint, Power Apps
• Good understanding of LAN, WAN, DNS and DHCP concepts

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to [email protected] or please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Hooi Wai Man (Samantha)

EA Personnel Reg No: R21100062

• Manage and provide support to customers and managers
• Perform sales administrative and order management functions
• Handle customer enquiries and correspondences
• Liaise with various departments on planning, delivery, quality, engineering and registration matters
• Provide design and administrative support in marketing materials and corporate website
• Any other sales administration and marketing related duties as assigned

Job Requirements:

• Diploma/Degree in Business Administration or relevant discipline
• Relevant working experience in manufacturing sector
• Good communication and interpersonal skills
• Meticulous and Adaptable
• Proficient in Microsoft Office, Adobe Photoshop Illustrator and Visual Graphic Design tools will be an added advantage

For interested candidates, please send your most recent and updated resume to [email protected]

Subject heading: Sales Support Executive

Andrea Eunice Tan Min Er

(R23112594)

Recruit Express Pte Ltd

EA License No. 99C4599

Responsibilities:

• The keeper of all Key performance Indicators or KPIs, scorecard reporting related to the assigned Operations.
• Understand the objective of each parameters, definition, target, calculation, frequency, source, retrieval method.
• Highlight issues of failing Key performance Indicators (KPIs) and trigger correction action with relevant function.
• Collaborate with other departments to adopt digitalization opportunities through designing, developing and implementing applications and workflow platforms for automation.
• Analyse data trends to identify improvement areas, streamline and follow through to implementation.

Requirements:

• Bachelor’s Degree holder in Logistics, Supply Chain, Data Analytics and/or Engineering
• At least 1 years of working experience in Logistics / 3PL industry
• Hands on experiences in Python, Robotics Process Automation (RPA), and visualization tools (PowerBI)
• Positive mindset, team player and high desire for learning.
• Detail oriented, analytical and inquisitive.

Qualified or interested candidates, please submit your updated resume in MS format by using the Apply Now Button or email to [email protected]

Candidates are also encouraged to contact our office where our approachable Consultants will address any inquiries and advice you with relation to this job advertisement. Our dedicated HR Consultants will get in touch with shortlisted candidates for a confidential discussion!

R22103985 | EA License 16C7883

Find Out Even More At: https://tinyurl.com/mindflex-full-time-position

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

About Us:

MindFlex Education Pte Ltd is Singapore's #1 Education Agency. Our team is highly focused on bringing the best value to our clients, whilst building an enjoyable and vibrant office culture. Cultivating and caring about our personnel remains at the heart of our company. We promote a fun-filled family-like environment with strictly no office politics and no overtime culture.

We are currently expanding and looking for fresh & energetic talent to join our team. If you are a great team player with a good sense of responsibility and work ethic, do apply to this posting and we would love to get in touch with you!

Job Scope:

- Handle Day-To-Day Business Operations of Singapore's #1 Education Agency

- Attend to interested clients via various forms of warm leads (form orders, calls, WhatsApp...etc)

(no cold-calling or anything of that sort!)

- Assist clients in shortlisting and recommending suitable tutor profiles based on their criterias

- Coordinate and arrange 1st tuition lesson for clients and tutors

- Follow-up with any necessary administrative support and after-sales service

- Familiarize with and utilize custom-made company software which is focused on automation

Job Requirements:

- Friendly, Passionate and Energetic Team Player

- Organized and Good Administrative Skills

- Responsible and Strong Work Ethic

- Decent Typing Speed and Computer Skills

- Polite, Patient and Calm Personality

- Able to Commit for Minimum of 1 Year

- Poly & University Fresh Graduates are welcome, no experience required

Salary:

- $2,300 - $3,000/Month + CPF

(Depending on Qualifications & Work Experience)

- Attractive Monthly Team Bonuses ($200-700/month)

- Looking at about $2,500 - $3,700/Month or more after incentives

- Clear Salary Progression, Annual Salary Review (Minimum 10% Increase)

Working Hours:

- 4 Weekdays, 1 Weekend OR 3 Weekdays 2 Weekend

- 9.00am - 6.30pm

- Strictly No Overtime and No Bring-Work-Home Culture

Why Choose Us:

- Fun Working Environment

- Casual Working Attire, Relaxed Setting

- Spacious Office with Modern & Fun Entertainment Facilities (Pool Table, Playstation 5, Karaoke Set, Board Games...etc)

- Company Meals / Outings / Events / Bonding Activities

- Full Leave Benefits: PH, Annual Leave, Sick Leave

- Strictly No Office Politics / Drama

- Great and Enjoyable Company Culture

- Career Progression and Extremely Low Staff Turnover Rate

- New Bright Hill MRT (Brown-Line) at Doorstep of Office

Others:

- Shortlisted candidates will be contacted for a short interview over Zoom or Face-to-Face

- Signing of Non-Compete contract will be required upon successful employment

• Well Establish Company
• Basic $3500 - $4000 + Allowance
• Excellent Welfare and Benefits + Career Progression
• Working location: Changi
• Working Days: Monday – Friday
• Working Hours: 9am – 6pm

Job Responsibilities:

• Understanding business processes and identifying business requirements and translate into functional specifications
• Assist in tracking and reporting of project progress, issues and risks to ensure deliverables are on track
• Effective management of day-to-day IT operations by ensuring IT requests and incidents are attended and resolved within the defined service level agreements
• Manage IT related equipment and ensure they function properly at all times
• Assist in supporting multiple applications systems and platforms
• Manage cloud operations
• Provide Enterprise IT support
• Design and create enterprise architecture framework
• Develop Business Continuity Plan
• Installation, patching, troubleshooting, and managing of Linux server on cloud environment.
• Managing and updating of company’s website

Job Requirements:

• Possess Diploma/Degree in Information Technology with 3-5 years related experience
• Preferably with experience on Linux and SQL server
• Knowledge on PHP/ other web programming languages/ API integration will be an advantage

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

CHENG JAU WEI (R23115788)

EA Recruitment Pte Ltd

EA License No: 21C0492

Job Summary:

The role of a Business Analyst for an IT product is vital for ensuring that the final product aligns with business objectives and delivers value to users. They help create a bridge between technical teams and business stakeholders, ensuring a smooth and successful development process. The Business Analyst serves as a liaison between various stakeholders including business users and the IT department, translating business needs into functional requirements that guide the development of software solutions and process improvements. You need to gather, document, and analyze business requirements, identify opportunities for process enhancements, and contribute to the successful implementation of technology-driven solutions.

Responsibilities:

General:

• Assistance with Manager to lead the workflow between developers, designers and others team member.

Requirement Gathering and Analysis:

• Collaborate with stakeholders to understand business goals, processes, and needs.
• Elicit and document clear and comprehensive business requirements.
• Analyze current business processes and systems to identify inefficiencies and areas for improvement.
• Translate high-level business objectives into actionable technical specifications.
• This involves conducting workshops and research to fully understand the needs and goals of the project.
• Ensure data accuracy, completeness, and consistency in all reporting deliverables.
• Create automated reports that provide regular updates to relevant teams.

Solution Design:

• Develop detailed functional specifications and use cases based on gathered requirements.
• Collaborate with development teams to design solutions that align with business needs.
• Ensure proposed solutions are feasible and aligned with the organization's technological capabilities.
• This includes making decisions about UI/UX, data flow, and integration points.

Process Improvement:

• Identify process bottlenecks and areas for optimization.
• Recommend process changes, workflow modifications, and automation opportunities to increase efficiency and productivity.
• Participate in discussions and workshops to drive continuous improvement initiatives.

Stakeholder Communication:

• Act as a bridge between technical and non-technical teams. Clearly communicate requirements and expectations to developers and other team members, and translate technical concepts back to business stakeholders.
• Present findings, proposals, and progress updates to both technical and non-technical audiences.

Documentation:

• Create and maintain comprehensive documentation of business requirements, functional specifications, and project-related materials.
• Create detailed requirement documents, such as user stories, use cases, and functional specifications. These documents outline the features, functionalities, and workflows that the IT product needs to have.
• Ensure all documentation is accurate, up-to-date, and easily accessible for reference.

Gap Analysis:

• Identify any gaps or inconsistencies in requirements and address them by working with relevant stakeholders. This helps prevent misunderstandings and ensures that everyone is on the same page.

Change Management:

• Handle changes to requirements that may arise during the development process. Ensure that changes are properly assessed for impact and communicated to relevant parties.

Testing and Validation:

• Assist in defining test cases and scenarios based on the requirements. Work with QA teams to ensure that the product is thoroughly tested and meets the specified criteria.

User Acceptance Testing (UAT):

• Coordinate and support UAT with business users to ensure that the product meets their expectations and requirements before it is released.

Project Support:

• Assist in project planning, estimation, and prioritization of tasks.
• Monitor project progress and communicate potential risks or delays. Work with the team to mitigate these risks and come up with contingency plans.
• Provide ongoing support during implementation and post-implementation phases.
• Take immediate response action on the issues.

Requirements Prioritization:

• Collaborate with stakeholders to prioritize requirements based on business value, technical feasibility, and project constraints. This helps ensure that the most critical features are developed first.

Continuous Improvement:

• Gather feedback from stakeholders after product releases and use it to improve future iterations of the product. Identify areas for enhancement and suggest improvements.
• Stay up-to-date with the latest trends and developments in the BI and analytics space.
• Identify opportunities for adopting new tools, methodologies, and best practices to enhance BI capabilities.
• Transfer of knowledge to other team members to build additional capacity.
• Plan the timeline for end-to-end project execution and assist in enforcement of project deadlines and schedules.

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent work experience).
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Proficiency in requirement gathering techniques, documentation, and modeling tools.
• Knowledge of business process modeling and improvement methodologies.
• Knowledge of Agile methodologies is often beneficial
• Ability to create clear and concise documentation
• Familiarity with software development life cycle (SDLC) methodologies.
• Ability to work effectively in cross-functional teams.
• Experience in supporting PHP, JS (Vue / Node), Python, Golang, SQL (MySQL/Oracle) in microservices environment
• Familiar with cloud infrastructure like, kubernetes, CDN, Databases, S3, in microservices usage environment

• Maintaining contacts with airlines, trade, industry and government bodies to keep abreast of information and economy/market developments
• Manage daily shipping co-ordination of shipments by air, sea (export/import/3rd party/local delivery)

Requirements:

• GCE O Level and above
• At least 2 years of working experience as Sales admin

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Responsibilities:

• 1st Level IT Support when required.
• Perform routine monitoring and resolve basic issues according to Standard Operating Procedures (SOPs)
• Follow through the escalation process as necessary
• Track and manage all incidents to closure within Service Level Agreements (SLAs)
• Provide administrative support to ensure smooth day-to-day operations
• Perform data management and documentation duties to ensure accuracy of records
• Generate and prepare reports
• Source for viable vendors and request for quotations
• Liaise with internal and external stakeholders on projects to ensure timely delivery
• Identify opportunities for the automation of day-to-day operational processes such as data collection and tracking
• Design and implement automation solutions
• Support ad-hoc duties and projects as assigned

Requirements:

• Candidates must possess at least a diploma
• Willingness and capacity to learn new skills and technology
• Excellent verbal and written communication skills
• Meticulous, excellent record keeping and documentation skills
• Good customer service skills
• Some background in IT will be an added advantage

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to [email protected] or please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

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Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Hooi Wai Man (Samantha)

EA Personnel Reg No: R21100062