The Team Member Experience Analyst – Human Resources is responsible for managing various HR processes, providing support and guidance on delivering truly Human Experiences during the Team Member (TM) lifecycle, impacting touch points including, Onboarding, engagement as well as Industrial Relations, compliance, and administration of Human Resources operational activities. The ideal candidate will have a strong understanding of HR principles, excellent communication skills, people-centric with the ability to work effectively in a dynamic and fast-paced environment.

What will I be doing?
As the Team Member Experience Analyst – Human Resources, you will be responsible for performing the following tasks to the highest standards:

• Provide innovative, practical, and impactful human resources solutions that support the overall mission and core values of the company.
• Implement and execute HR guidelines, procedures, and standard documents that support the TM journey from onboarding to leaving Hilton.
• Compile HR data and metrics and create HR dashboards containing relevant automated data for easy analysis and comparison.
• Manage the onboarding of new employees and support the relocation process where required.
• Build strong brand affiliation by facilitating the implementation of new TM orientation and training.
• Prepare and administer, payroll preparation, benefit programs administration and communication, and TM relations activities.
• Design, document and implement procedures to streamline HR processes.
• In charge of work pass processes for foreign employees
• Educate and support TM's adoption of company policies and HR practices.
• Manage TM surveys and exit interviews.
• Maintain and update TM employment records.
• Gather and disburse government labor statistics, new employment regulations, and labor laws.
• Contribute to systems updates and participate in HR system projects in support of the overall HR strategy.
• Organize events and activities to promote a positive workplace culture.
• Contribute to the development of HR strategies aligned with organizational goals.

What are we looking for?
A passionate people person who can deliver high-quality business outcomes that support Hilton in achieving its people goals and bringing our vision to life.
To ensure your success, you should have the following skills and experience:

• A relevant University Degree or at least 3 years of relevant experience.
• A result-oriented mindset with a good critical thinking ability.
• Ability to work in a non-routine, fluid, and at times chaotic environment whilst making sure the work is delivered to the highest professional standards.
• Proficiency in Excel, PowerPoint, and Word.
• Strong communication and interpersonal skills with the ability to manage different management levels.
• Strong initiative with the ability to anticipate, and not simply react to business needs.
• Ability to manage a range of competing priorities and demands through strong time management skills.
• Experience in working in a diverse cultural environment.
• A background in the Hotel/Hospitality industry is advantageous.
• Ability to communicate effectively with both internal and external stakeholders, and Team Members of all levels (including senior leadership)
• Experience and knowledge using HR systems.

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Job Responsibilities:

• Prepare internal credit portfolio reports, regulatory reports / surveys as applicable
• Responsible for assisting in the monitoring of the Branch’s credit portfolio and identifying potential credit exposures in order to mitigate credit risk.
• Prepare and analyse provision figures under SGAAP/IFRS9 framework
• Assist in formulating scenarios for credit stress test, conduct stress test and analyse the stress test results
• Liaise with internal/external stakeholders on credit portfolio matters
• Presentation of portfolio trends/reviews, stress test results and other credit-related topics to Management during monthly Credit Committee meetings and other internal Forums.
• Participate in projects relating to the implementation/revision of regulatory or internal reporting
• Support enquiry from business and other stakeholders in relation to credit regulatory reporting and portfolio management
• Support internal and external audits within the department by preparing documentation as required
• Maintain good working knowledge of industry trends, products, relevant laws and regulations.

Job Requirements:

• Minimum 1 year of experience in corporate credit related reporting/management (Analyst)
• Minimum 3 years of experience in corporate credit related reporting/management and Stress Test (AVP)
• Knowledge in Banking products and credit risk
• Familiarity with MAS IWST (credit), MAS credit-related reports/surveys and IFRS framework will be an advantage
• Experience in using Microsoft skills (Excel, Word, PowerPoint)
• Good analytical skills to interpret large and complex data sets and ability to identify implications of data sets.
• Committed and able to handle time-sensitive reports / projects
• Good communication and presentation skills with ability to influence others using complex data or analysis to support line of reasoning.
• Able to work in teams as well as standalone
• Good interpersonal skills to deal effectively with others.

We regret to inform that only shortlisted applicants will be notified.

Job ID: 10063456

Position title: System Analyst

Working Days: 5 days (Mon-Fri)
Working hours: 8am – 5.30pm
Location: Woodlands Square
Salary: $4,000 - $6,000 (depends experience)

Responsibilities

• Liaise with user, IT teams and vendor for project activities and meetings.
• Participate in designing, coding, testing, debugging, documenting and implementing IT systems
• Design and develop systems specifications
• Propose and explore new applications for company
• Occasional travel to overseas

Requirements

• University graduated degree or above in Information Technology, Computer Science or a related discipline
• SAP experience is must (FICO is an advantage)
• 3 years IT related work experience
• Manufacturing application experience is an advantage
• AI application experience is an advantage
• Cloud experience is an advantage e.g. AWS and Azure

Interested Personal kindly contact WhatsApp :+65 8833 7969(Lydia)

OR

Email to : [email protected]

Lydia Chieng Zhi Yee Reg No: R1988890

The Supreme HR Advisory Pte Ltd EA No: 14C7279

The Opportunity

• This is an exciting opportunity to work for one of the leading banks.
• It is an opportunity for a KYC Analyst to join their team
• This will start off as a 6-month contract role

Main Duties

• Perform assessment on periodic reviews or trigger event reviews of existing relationships including but not limited to higher risk relationships. This includes reviewing the adequacy of source of wealth (SOW) corroboration, performing high level transaction review, identifying incremental AML or reputational risk via refreshed name screening.
• Conduct investigations on suspicious transactions/ activities surfaced during periodic review and prepare STR reports to the STRO.
• Liaise with relationship managers/ business compliance managers for issues and deficiencies identified during periodic review.
• Review and approve requests from Front Office to temporarily unblock accounts which are placed on enhanced monitoring.
• Prepare weekly and monthly reports to Senior Management on periodic review statistics in Singapore.

Requirements

• PB KYC exp including name screening, transaction review exp. (at least 3-4 years of AML experience (KYC review experience) in a private banking environment in Singapore.)
• Risk assessment exp.
• SOW corroboration exp. (if possible)
• University degree in Accountancy, Finance, Business Administration or equivalent, or higher education.
• Professional certifications such as ACAMs or ICA would be an added advantage.

Next Step

• We could contact you in the soonest time if you send your resume to: [email protected]

Senior Customer Support Associate ( Rotating Shift)

As a Customer Support Associate, you will be responsible for handling in-bound calls, facsimiles, and email requests for general enquiries within the company targeted service standard levels.

Highlights

• Industry: Healthcare
• 1 Year Contract (Convertible to permanent position based on performance)
• Rotating Shift: 8 hours / shift (Allowance provided)
• Remuneration: Up to $3000 (Depending on experience)

Challenges

• Respond promptly and professionally to patient inquiries.
• Provide accurate and clear information.
• Attending to general health guidelines
• Address and resolve patient concerns, complaints, and issues in a courteous and effective manner.
• Escalate complex issues to appropriate departments or supervisors as needed.

What it takes:

• Diploma in any discipline / GCE O Levels
• Experience working in Call Centre / Customer Service / or those from Consumer Sales seeking for a non-sale role.
• Able to provide quality customer service to patients over the phone.
• Good communication skills

Interested candidates please kindly send your updated CV to rei @talentsatwork.sg or WhatsApp 9051 2191 for more information.

Rei (EA Reg No: R2199207)
EA Licence No:21C0501

*We regret to inform that only shortlisted candidate will be notified. Thank you.

Job Description
- Prepare quotations and provide support to the management and external sales staff.
- Team meeting reports and follow-up activities
- Maintain and update sales and customer’s records
- Generation of periodical reports, and other statistics for the Sales Department
- Arrange delivery and prepare invoices with supporting documents.
- Ad-hoc administration in other work areas as and when required/necessary

Requirements

• Diploma or higher in related field
• Minimum 1 year of experience in sales
• Ability to effectively communicate information
• Working knowledge and experience in SAP System (Quotation, Order Entry, Invoicing and Delivery documents).

Maltem Asia is currently seeking a Desktop Support Engineer (Trading Floor) for an Energy Client based in Singapore.

Responsibilities :

• Provide 1st & 2nd line support by telephone, mail or in person.
• Identify, track, and resolve hardware and software incidents that affect the end-users
• Active filtering, handling, coordination and follow-up of IT service requests
• Provide user assistance in a broad sense including tablets, Smartphone’s, ... via all the Client's communication means such as :

Phone, Mail, IT Corner, Yammer etc.

• Ensure Workstation Assets Management
• Be able to master, set up and configure workstations
• Coordinate technical assistance to resolve operational issues provided by internal and
• external service providers
• Liaise with external suppliers to ensure delivery to agreed standards and timescales
• Prepare accurate and timely support documentation where required
• Work with Infra Operations lead on modernization projects
• Work with European Helpdesk teams to collaborate on issues
• Weekend work with desk moves and maintenance work
• Writing of scripts for creating automatic task schedulers and creating automation tools with Python or PowerShell

Mandatory Requirements :

• 3 years relevant working experience.
• Bachelors Degree in IT and relevant Certifications (ITIL, MS Certifications).
• Trading Floor experience working with Traders.
• KVM Switching for all Microsoft PCs.
• Windows 10 migration to Windows 11 Environment
• STRONG in Excel Pricing Sheets
• Market Data Apps (Bloomberg, ICE, Reuters)
• Collaborative tools -Teams / Office 365 / Active Directory / SCCM / ServiceNow
• Troubleshooting Laptop, Desktop, etc.
• Comfortable to perform Out-Of-Office standby support.
• Interactive behavior : Active Listening and communication skills, team player
• Problem solving : Issues perception, analyzing, practical thinking, creativity, innovation
• Personal effectiveness : Facilitation skills, pragmatism and pro-activity, resilience to stress, taking initiative, learning ability

Good to have :

• Experience in Servers and Network appliances
• CLI & Desktop Patching Server
• Troubleshooting Network Issues
• Programming : Python / PowerShell

Business Operations Analyst (Procurement)

• 6 months contract, with a possibility of extension
• Work location: Depot Close or Alexandra
• Ideally immediate starter
• Newly graduates are welcome to apply

Our Client

• MNC IT products and services company

The Opportunity

• Responsible for planning, scheduling and coordinating demand/supply management, business processes and/or manufacturing/delivery of products and services to company policy and country regulatory requirements.
• Partners with stakeholders to identify/implement opportunities for business process improvement to effectively manage costs, integrate new and existing businesses, and adapt to changes in the business and regulatory environment.
• Time horizon is typically focused on less than six months for forecasting/planning.
• Leading and working with cross-functional teams, creates and implements plans that enable the execution of business strategies.
• Participates in the process by which demand signals are developed, validated for alignment with transition plans, supply constraints identified, and an executable plan defined that meets financial and market share goals.
• Scope includes business execution processes related to lifecycle planning; order management (including allocation management, Available to Promise (ATP) / commit processes, business attainment tracking); logistics management (including inbound/outbound coordination and consolidation of domestic and international systems to support shipments); and inventory management (including analysis, optimization and velocity).
• Partners cross-functionally to develop, track and manage business metrics for the organization (may include customer availability, service levels, on-time delivery, supplier response time (SRTs), supply chain costs and inventory).
• Applies basic foundation of a functions principles, theories and concepts to assignments of limited scope.
• Utilizes professional concepts and theoretical knowledge acquired through specialized training, education or previous experience.
• Exercises independent judgment within defined parameters.
• Develops expertise and practical knowledge of applications within business environment.
• Acts as team member by providing information, analysis and recommendations in support of team efforts

Your Background

• First level university degree or equivalent experience.
• Typically 0 to 2 years of experience in a supply chain function.
• No relevant experience required

Interested parties please click "Apply Now" or contact May Anne Ramos (EA Reg no: R1110127) at [email protected] for more information.
Peoplebank Singapore Pte Ltd, EA Licence Number: 08C5248.

Responsibilities

• Able to support our IT client in existing project
• Develop hardware circuits in accordance with design specifications and verify their performance.
• Workbench integration and test interface support.
• Support in hardware testing and troubleshooting.
• Delivery of all required documents (Hardware Design document, Test Procedure results, etc).
• Support in Firmware testing
• Any other ad-hoc duties as assigned by supervisor.

Requirements

• Diploma / Degree in engineering / IT or relevant fields
• At least 1 year experience in hardware design and software testing
• Good in MS Office

Interested applicants, please email your resume to Andre Chua Jing Ming

Email: [email protected]

CEI Reg No: R1989053

EA Licence No: 99C4599

Recruit Express Pte Ltd

Our Client is a SGX Listed company in Hospitality industry. Due to business needs, they are now recruiting a Corporate Development Analyst to be part of their Corporate Development team for ongoing transformation projects. They are located in the West Area - easily accessible.

Roles and Responsibilities of Corporate Development Analyst:

• Create financial models, conduct feasibility assessments, perform valuation analyses, and scenario planning to support decision-making processes.
• Support transactional activities including due diligence, negotiations, and deal structuring.
• Aid in the preparation of recommendations, studies, and presentations for senior management.
• Oversee strategic initiatives from project inception to completion.
• Foster relationships with internal stakeholders and external partners such as financial, tax, real estate, and legal advisors.
• Assist in various ad-hoc tasks related to the coordination of Corporate Development functions.

Requirements:

• Degree in Business, Finance, Real Estate, or a related field
• Minimum of 2 years' relevant experience in similar industry
• Experience in hospitality/real estate industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

• EA License No: 19C9682
• EA Personnel No: R2198636
• EA Personnel Name: Oh Puey Xin

Job Objectives

The Process Assurance Team (PAT) is within Global Market and Enterprise Technology (GMET) organization, supporting bank’s Project, Development and Service Delivery teams to ensure process compliance to System Development Methodology (SDM) process

The team acts as a quality gate for SDM major milestones to ensure entry & exit criteria are met and is responsible to review the quality of the artefacts such as functional & design specification, testing documents and others project deliverables.

The successful candidate will be working with Project and Technical Delivery managers to ensure high quality of deliverables.

Key Responsibilities

• Establish controls and compliance checks on SDM processes

• Design, formulate and enforce governance & compliance process improvement.

• Conduct quality gate review for SDM major milestones (analysis, design, build, test and deployment)

• Perform walkthroughs and interviews with project and application delivery managers to drive process adherence

• Report findings and provide consulting support in ensuring compliances with procedures

• Aside from day-to-day duties, there will be requirements to undertake other responsibilities such as management reporting & other centrally driven project initiatives as needed

Key Requirements

• Degree in computer science/engineering or related disciplines with 3 - 5 years of relevant experience

• MUST have IT and SDLC experience

• Experience in IT process compliance audit, Project Management and Business Process Design

• Excellent written and verbal communication, interpersonal, organization and analytical skills a MUST

• Strong working experience with MS Office (Word, Excel, PowerPoint), MS Visio, MS Project and SharePoint

• Prior experience in IT risk management and security will be added advantage

Position title: System Analyst

Working Days: 5 days (Mon-Fri)
Working hours: 8am – 5.30pm
Location: Woodlands Square
Salary: $4,000 - $6,000 (depends experience)

Responsibilities

• Liaise with user, IT teams and vendor for project activities and meetings.
• Participate in designing, coding, testing, debugging, documenting and implementing IT systems
• Design and develop systems specifications
• Propose and explore new applications for company
• Occasional travel to overseas

Requirements

• University graduated degree or above in Information Technology, Computer Science or a related discipline
• SAP experience is must (FICO is an advantage)
• 3 years IT related work experience
• Manufacturing application experience is an advantage
• AI application experience is an advantage
• Cloud experience is an advantage e.g. AWS and Azure

Interested Personal kindly contact WhatsApp :+65 8833 7969(Lydia)

OR

Email to : [email protected]

Lydia Chieng Zhi Yee Reg No: R1988890

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Optimum Solutions is on the look out for a Project Analyst for one of our prestigious banking clients in Singapore.

Job Summary:

As a project analyst you will support the Project and Program Managers to deliver their commitments. On day-to-day basis, the Project or Program Manager shall provide instructions about the deliverables expected. Being timely and accurate is a critical success factor for this job function.

Roles and Responsibilities:

· Support the program lead in providing oversight of the purpose, status, project financials, risks and issues across projects and coordinate decision-making at program level to ensure that project goals are properly monitored.

· Perform project document control and management, follow-up sign off for all deliverables, cost control and finance reporting.

· Perform project reviews and audits, organize project meetings, arrange and assist with logistics for various project activities.

· Ensure the SDLC adherence and monitor the implementation within the project, assist PM in preparing various governance forums presentations.

· Perform all the management reporting and responsible for collating reports for senior IT management.

· Support the project team with various procurement related activities such as getting quotes from vendors, raise purchase requests, process invoices, and facilitate payment in consultation with the Project or Program Manager.

· Capture meeting minutes and distribute as per project communication needs.

Requirements:

· 2 - 5 years of experience in a similar position

· Prior experience in Banking is a plus.

· Able to work independently with minimum supervision.

· Understanding of IT project SDLC and agile methodology

· Understanding of IT project financials

• Client Communication:Interacting with clients to understand their needs and address inquiries.
  Providing assistance and guidance to clients regarding products or services.
  
• Problem Resolution:Resolving customer issues or concerns efficiently and effectively.
  Collaborating with other departments to address complex problems.
  
• Account Management:Managing and maintaining client accounts.
  Updating account information and ensuring accuracy.
  
• Product or Service Knowledge:Developing a deep understanding of the company's products or services.
  Staying informed about updates or changes to products/services.
  
• Training and Onboarding:Assisting clients in the onboarding process.
  Providing training and support to clients on using the company's products or services.
  
• Documentation:Maintaining accurate and up-to-date records of client interactions.
  Documenting issues and resolutions for future reference.
  
• Cross-functional Collaboration:Collaborating with sales, marketing, and other departments to ensure a unified approach in serving clients.
  Sharing client feedback and insights with relevant teams.
  
• Feedback Collection:Gathering feedback from clients to identify areas for improvement.
  Conveying client feedback to the appropriate departments.
  
• Policy Adherence:Ensuring that clients adhere to company policies and procedures.
  Addressing any non-compliance issues in a professional manner.
  
• Upselling and Cross-Selling:Identifying opportunities for upselling or cross-selling additional products or services to existing clients.
  
• Technology Proficiency:Using and understanding relevant software or tools for account management and support.
  
• Bilingual in Tamil and Bangladeshi

Human Resource Executive (Line Support) – Jurong – 5.5 day week -Singaporeans only

• Collaborate closely with HR team and related departments to deliver a full spectrum of HR services to the assigned departments.

• Provide guidance to Line Managers on performance management related matters, resolve ER issues and address grievances, training & development, payroll matter

• Participate in leadership meetings and proactively provide inputs to the development of business and operational plans/ initiatives.

• Work effectively and achieve synergies in various processes concerning performance appraisal exercises, mass salary reviews and bonus exercises, recognition and development award nominations, budget exercises etc.

• Monitor and report on manpower and succession planning.

• Develop a keen understanding of business/ function needs and objectives, analyse trends and metrics so as to provide effective HR solutions to the stakeholders.

• Proactively identify gaps in the existing processes, propose and drive changes necessary to establish good HR practices.

Requirements

· Candidate must possess at least a Diploma in Human Resource Management or equivalent.

· At least 2 year(s) of relevant working experience

Salary Range : $3,000 to $3,500

contact Grace 87952790

Admin | Customer Support | Training Provided | Bedok

Location: ESR BizPark @ Chai Chee (Bedok)
Working days & time: 44 hours a week
Salary: $2,000 - $3,000

Job Descriptions:

- Attend to enquiries via Phone Call, Email, WhatsApp and Walk In

- Checking and marking of class attendance

- Handle daily and monthly accounts

- Organizing Company Events

- Selling of Leotards/Handgrips – Monthly stocktake required

- Ensure tidiness of the front desk area

- Proficient in MS Office application, especially MS Word and MS Excel

- Support with invoices processing and purchase order

Requirements:

- No experience required, training will be provided

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

THE ROLE - GROW IT

To enable our vision, to analyse product performance and identify opportunities to drive trade, maximise sales and reduce liability.

• To review trade results, analyse data and make recommendations to drive sales with a digital-first mindset and maximise gross profit (GP)
• To collaborate with Retail and VM to identify and act on trade opportunities, manage stock health and prevent dilution
• To collaborate with Supply Chain to optimise inventory and deliver efficient and effective service to stores and customers
• To manage effective execution of promotional activities, share performance insights and make recommendations to inform decision making

THE WINNING SKILLS

• You've commercial acumen & good judgment; your performance is measured on Sales and Gross Profile (GP), Stock on hand (SOH), Weeks cover and store size and dilution.
• Shape culture, embrace change, read the play, and hustle
• Keep it simple, fearless, and fun!

YOU

We strive to empower our team to be the best they can, both at work and in their personal lives. Taking a whole-self approach, we enable our teams mentally and physically through wellness tools, resources & benefits.

• Own your development and accelerate your personal and professional growth through expert led development sessions and our award winning online learning platform YOU Learning.
• Try new experiences and develop your skills, zig-zagging your career through our 7 brands.
• Work hard, play hard; annual overseas incentive trips, community ambassador trips with the Cotton On Foundation and 50% discount for COG’s 7 brands.

At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers. We foster an inclusive culture and are looking for diverse, talented people to join Alcon.

Roles and Responsibilities:

The Technical Support Engineering II is responsible for supporting Field Service Engineers and Customers through the different communication channels adopted.

Strive to resolve difficult problems relating to product deficiencies or user errors within the shortest time.

This role is tasked with maintaining product knowledge within the Tech Support group to manage escalated technical support requests.

The person in this position may also conduct training on products.

• General expert on several Alcon products.
• Generate Knowledge Articles based on the review of trends on service requests.
• Monitor and respond to GTS Now (service hotline and email/ticket support) service requests for the products he/she is trained on.
• Participate in training classes as assisting trainer or trainer in development
• Support in planning, coordinating and defining the content of product-specific training in coordination with all training locations.
• Collaborate with the Training Team when creating or reviewing training content
• Requires occasional travel, 20%

Education:

• Bachelor’s Degree or equivalent years of directly related experience

Experience (Years):

• Minimum 3 Years of Relevant Experience in Ophthalmology / Medical Device Industry in Technical Services roles.
• Experience in installing, maintaining, and repairing medical device equipment.
• Excellent problem-solving skills and ability to analyze complex technical issues.
• Strong communication skills, both verbal and written, with the ability to convey technical information clearly and concisely.
• Detail-oriented with a commitment to delivering high-quality results.
• Ability to work effectively in a fast-paced, dynamic environment.

Preferred Experience:

• Bachelor's degree in engineering or a related field. A focus on biomedical engineering or medical device technology is preferred.
• Experience troubleshooting and resolving complex issues on medical devices.
• Experience in technical service training to Field Service Engineers.
• Electrical/Electronic, Mechanical, and Optical Systems level training.
• Experience with networked products and installing medical devices in networked environments.

How You Can Thrive at Alcon:

• Opportunity to work with a leading global medical device company.
• Collaborate with a diverse and talented team in a supportive work environment.
• Competitive compensation package and comprehensive benefits.
• Continuous learning and development opportunities.

Alcon Careers

See your impact at alcon.com/careers

This is a 12 months contract assigned to our client

Work Location: To be confirmed

Salary Range : $3,500-$5,500

Top 3 Must have skills / Primary skills Top 3 MUST have skills:

1. At least 1 to 3 years of hands-on experience in SAP technology as a functional consultant or tester

2. Experience in the preparation of test packages, perform functional testing, conduct user

acceptance test etc.

3. Working experience on the SAP Projects

Good to have skills (Optional)

1. Deep knowledge or understanding of SAP HCM modules

2. SAP HCM payroll knowledge/experience

3. Involvement in the SAP upgrade projects

4. Experience in conduction UAT sessions with the end users.

Detailed Job Description

1. Read through the functional design documents and understand the functionality of the existing

applications.

2. Working in a team and involved in the preparation of test packages/test data and perform testing.

3. Troubleshooting if any data issues and/or work with the developer in resolving the system issues

identified as part of the testing

4. Prepare the test data as per the test package and conduct the User acceptance test together with the

end-users design/test/implementation of SAP HR system, especially submodule SAP HR Payroll.

5. Experience on SAP HCM On Premise Human Capital Management

Job Description

The Production Support Lead is responsible for providing L1 and L2 support for Java applications covering 24 x 7 services. Required to provide technical support or guidance, troubleshoot and resolve technical issues, and with other departments to identify and resolve Application issues. (Splunk experience is mandatory.)

Required Technical Background:

• A high degree of analytical, troubleshooting and problem-solving abilities having experience with 8+ years of Java Production Support (In L1 and L2 Support).
• Knowledge of multi-tier application architecture.
• Experience with web technologies and internet-based applications.
• Experience working in an on-call and 24x7 Support Systems.
• Monitoring experience and working knowledge of log analysis tools like Splunk, NGINX, App dynamics, Grafana, Epic etc
• Knowledge of object-oriented languages (e.g. Java, J2EE, Spring or other MVC framework). SOAP and Restful are a plus.
• Working knowledge of Linux/unix
• Understanding of Oracle database servers. NoSQL database is a plus.
• Knowledge of Spinnaker, Jenkins, Ansible and Python is required.
• Knowledge of load-balanced environments such as BigIP F5, Cisco, or Citrix.
• Knowledge of any issue/problem tracking system, such as ServiceNow.
• Basic knowledge in diagnosing network-related technical issues.
• Work ticket to solve technical issues and troubleshooting skills
• Knowledge of Tomcat based applications.
• Assist the business in identifying the appropriate solution based on their needs
• Communicate with stakeholders in other departments when necessary to identify and resolve Application issues
• Participate in ongoing training sessions, including product knowledge, internal policies, and security practices.
• Monitor the health of the Applications and work on incidents and follow up on them until closure.
• Update knowledge base articles as needed. Confluence is a plus.
• Escalate unresolved incidents or open new ones as appropriate.
• Support team in resolving issues and cross training
• Good understanding of SLAs and KPIs for Production Support

Job Title : Bank Ops (Analyst Junior)

Job Type : Contract One year

Job Location : West/East Singapore

We are looking for X2 Bank Ops, Analyst to start immediately, and location either in the East or West.

Job Description:

· Process fulfilment of requests through retrieval of information & updates in Bank’s operating systems within specified Service Standard, timely and accurately

· Process requests on Account Maintenance/Updates on customer’s accounts.

· Highlight on operational issues and provide timely escalation to management

· Identify operational risks and implement measures to address/mitigate the risk

· Participate in process improvement in providing ideas/initiatives in digitization and automation

· Establish and maintain effective relationship & partnership with key internal & external stakeholders

· Work closely with various stakeholders in daily activities, understand process frictions and recommend ideas to achieve Design-For-No-Ops strategy

· Contribute to updates of Process Risk Maps & Standard Operating Procedures

· Timely escalation of any ops/system issue to Team Lead

· Any other ad-hoc assignments from Team Leader to improve the team’s performance

Job Requirements:

· Diploma, A Level or equivalent

· Training will be provided for those without related working experience

· Proficient in Microsoft Office Word, Excel, Outlook, PowerPoint

· High level accuracy level, well-organized

· Knowledge of the bank’s core operating systems and control standards is advantage

· Meticulous, with an eye for details, team player and can do attitude

· Good communication skills verbally and written

· Singaporeans only need to apply

Others

· Working Hours : Mon – Fri (8.30AM – 6PM)

· Working location : West- Toh Guan Road/East-Changi

If your skills & experience match the requirement, please share your updated CV in MS Word Format stating your current, expected salary details & availability at [email protected] to take it forward. We regret to inform that only shortlisted candidates will be notified.

EA License No 93C4403

EA Regn No R1872602

Job Description & Requirements
The role of a Sales Support Executive / Coordinator / Admin is responsible for rendering all the after-sales support services to the customers. This includes processing of orders, preparing internal & external credit notes, payment collection, preparation of quotations, contracts, mailers, samples and coordination with other departments.

Specific Responsibilities
1. Responsible for taking customers’ orders via phone or email, input into system, print and sort the invoices.

2. Responsible to prepare internal & external credit notes.

3. Responsible for payment collection from customers.

4. Assist in the preparation of quotations / contracts / mailers / samples for sales team.

5. Assist point between customers and logistics department on all logistics matters.

6. Assist to check and coordinate on supply issues with warehouse, purchasing and production departments.

7. Maintain and replenish sales samples drawers.

8. Attend to office deliveries/mails as we do not have receptionist.

9. Assist in the preparation of the monthly report on sales performances to the management for sales performance evaluation when required.

10. Any other area of responsibilities that the company deems necessary.

Competency Requirements
1. GCE ‘O’ level.
2. NAV/Microsoft Dynamics 365 Business Central will be an added advantage.
3. Communication skills for coordination and customer service.

Working Hours
Monday - Friday : 8 30am - 5 45pm (1 Hour Break)
Saturday: 8 30am - 2 30pm (1 Saturday Shift Every 4 Weeks)

Key Responsibilities:

• Perform administrative support tasks such as preparation of welcome pack, document scanning and archiving
• Perform the account change request process including maker role to ensure that all changes are processed in adherence to the policy and procedures in a timely manner
• Ensure the accurate CIP (Client Identification Programme)/KYC information entered into the client account maintenance tool during change request process
• Perform periodic review including maker role to ensure the review is processed in adherence to the periodic review procedure in a timely manner
• Perform ad hoc enhanced due diligence review for higher risk accounts, including the review of high risk factors such as Politically Exposed Person (PEP)/negative news
• Manage various regular account review cycles such as Singapore Accredited Investor (SGAI), Vulnerable Client (VC), Investment Profile Questionnaire (IPQ), and Insider Declaration
• Liaise and follow up with sales teams on change request or periodic review related information/documentation and handle their daily queries on BAU tasks

To succeed in this account documentation environment, you will need to have the ability to work in a wealth management environment.

Key Requirements:

• Account maintenance, documentation and KYC experience in private banking
• Fluent in English and Mandarin, as the candidate is required to work with Mandarin-speaking stakeholders
• Strong sense of risk and fraud control
• Proficient in MS Office applications
• Able to work effectively under pressure and tight deadlines
• Good communication and interpersonal skills

This is a leading global top tier financial institution and is progressively expanding and growing its business on a global scale. This organisation offers employees the opportunity to enhance their experience across the business function and across multiple business lines. This organisation offers exceptional job opportunities for growth and career development with the right ethos and practices which makes it a great place to work.

If you are driven, determined and want to take the next step in your career, this is the role for you. Great career progression opportunities await the right person in this exciting Account Documentation Analyst role.

Apply now to learn more.

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1435983 Glen Chua

The Opportunity

• Adecco is partnering with one of the most well-established and respected financial institution with a strong track record of success.
• They have a culture of innovation and continuous improvement, constantly looking for ways to improve their services and offerings.

Job Responsibilities

• Contribute to the team’s business needs with strong functional expertise on GPP-SP platform for International Payments, Real Time Payments, Cash & Liquidity Management, Compliance/AML, FX, Messaging (Swift and ISO), clearing and settlement mechanisms
• Provide expertise on Corporate Payments, Correspondent Banking and Indirect Participants Banking
• Provide the strong expertise on GPP-SP configuration management and Business & system configurations
• Understanding the BRD and conducting requirement gathering by various means like brainstorming, workshops, Questionnaire and working with different stakeholders of the cash management team like Product Managers (Global as well as In-Country), Client Services, Implementation, Operations and Finance in the context of GPP-SP.
• Mapping the identified functional requirements to GPP-SP and defining a solution with the help of it to full fill the payment processing.
• Do Fit-Gap Analysis of the Business Requirements and design configuration solutions in GPP to minimize the Gaps and use GPP capabilities to address the requirements.
• Provide Defect Triage analysis of the issue raised by Quality Assurance team and work towards fixing of the issue using GPP configuration capabilities.
• Identifying the scope of the requirements, validating the requirements in the context of GPP-SP.

Analysis and design of GPP solutions:

• Follow Business Analysis best practices and Engagement of Stakeholders across Front-to-Back functions.
• Is responsible for all analysis of functional requirements arising from the requirements of business stakeholders, business users and technology.
• Manage the requirements and provide design options for the solutions available and guide the team.
• Evaluate of alternative IT solutions and provide appropriate recommendations.
• Provide domain expertise with the strong understanding of all cross border payment processing knowledge to help define a viable business solution, working with the key business sponsors in GPP-SP.
• Ensure that the services delivered conforms with, and contributes to the development of the business strategy.
• Assess the impacts on the project deadlines resulting from change requests, adhoc projects, or technology issues.
• Coordinate with various user groups and interface teams and getting them on board as interface services for various financial services.
• Manage stakeholders, risks, issues, quality, and project controls.

Contribute to the testing and support of GPP and Cross Border payment applications

• Work closely with the technical implementation team in bridging the gap from translating functional to technical details
• Provide functional Guidance to the Team, working closely with developers/Tech Leads/BAs and to the contributor applications for assisting in resolution of queries Perform level 3 support of applications in production.
• Analyze and evaluate the defects as raised by first and second level support.
• Coordination with support team and technical team to investigate the defects.
• Make sure it works in continuous integration environment.
• Write tests to ensure the robustness of the fix.

Job Qualification

At least 5 years of hands-on experience in payment systems (especially GPP SP) and good understanding of payments domain

• Work on complex systems and a challenging international work environment
• Knowledge of all phases of IT system development and implementation life cycle
• Highly analytic and detail oriented in approach with Excellent communication and presentation skills, with experience converting highly complex information into clear, concise documentation.
• Strong analytic skills
• Capable to effectively interact with technical team
• Strives to deliver the solution in the most effective and timely manner
• Proactive with excellent verbal and written communication skills in English
• Hold a Bachelor’s /Master’s degree from a reputable university, and whilst not essential, subjects including computer science, electronics are a plus.
• Strong organizational and communication skills
• Strong analytical and problem solving skills
• Team spirit - Like explaining and sharing knowledge
• Awareness of various software development procedures
• Ability to follow defined procedures
• Working knowledge of Agile Scrum framework (good to have)

Legal and Regulatory Responsibilities

Comply with all applicable legal, regulatory and internal Compliance requirements, including, but not limited to, the Singapore Compliance manual and Compliance policies and procedures as issued from time to time; Financial Security requirements, including, but not limited to, the prevention of Financial Crime and Fraud including reporting obligations to the Money Laundering Reporting Officer.

Maintain appropriate knowledge to ensure to be fully qualified to undertake the role. Complete all mandatory training as required to attain and maintain competence.

Next Step

Click “apply” or send resume to: Tamanna Bilandi [email protected]

EA Licence No.91C2918 | Personnel Registration No. R2096241

Front Desk Officer | Receptionist | Customer Support | Ubi

• Working Hours: Monday to Friday (7:45am – 5:15pm) + alternate Saturday (7:45am – 11:45am)
• Salary: $1800 - $2400
• Working Location: Ubi

Requirements:

• Preferably with receptionist or customer service experience.
• Candidates with hotel lobby or with flight attendant experience would be an added advantage.

Job descriptions:

• Handle phone calls, answer general enquiries, take/pass messages to recipients.
• Greet, check in and announce customers’ arrival.
• Check visitors in and direct them to specific destinations.
• Responsible for incoming mails, parcels and front desk’s petty cash.
• Manage hardcopy filing of front desk’s monthly report.
• Coordinate with chauffeur on pickups and sending off customers.
• Summarise and verify retail transactions settlement for account use.
• Custodian for customer area’s cleanliness.
• General adhoc admin duties that may be assigned from time to time.

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant