Total 21,098 support analyst job vacancies in singapore

Presently we have a Job Opening for a Business Analyst position

• Analyze an organization and design its processes and systems, assessing the business model and its integration with technology.
• Assess current state, identify customer requirements, and define the future state and/or business solution.
• Research, gather and synthesize information

Citi’s Global Legal Affairs and Compliance (GLAC) empowers and protects Citi by providing legal, compliance, investigative, and security services to our firm. We manage compliance risk, provide legal analysis and advice, protect Citi’s people and businesses, advocate for legal and regulatory outcomes that benefit our firm and our clients, and ultimately promote behavior that is consistent with Citi’s mission and culture.

The Execution Intermediate Analyst is an intermediate position responsible for performing risk and compliance reviews in coordination with the broader Anti-Money Laundering (AML) team. The overall objective is to utilize in-depth AML knowledge to review, analyze and conduct effective due diligence and investigations on higher risk cases that may be a potential risk to Citi.

Responsibilities:

• Conduct investigations and research on potentially suspicious clients using various internal and external systems and databases
• Conduct Cross Sector reviews among multiple Citi business lines.
• Document and report the review/investigation findings and prepare case files with the required supporting documentation
• Summarize, in writing, clear and concise findings of the investigation
• Advise senior management on next steps and provide recommendations on the next course of action (relationship retention, termination, Suspicious Activity Report (SAR))
• Manage risk by analyzing the root cause of issues and impact to business
• Has the ability to operate with a limited level of direct supervision.
• Can exercise independence of judgement and autonomy.
• Acts as Subject Matter Expert (SME) to senior stakeholders and /or other team members.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
• Participate in industry project where assigned

Qualifications:

• 2-5 years’ relevant experience
• Knowledge of AML regulations preferred
• Proficient in Microsoft (MS) Office
• Excellent verbal and written communication skills
• Demonstrated analytical skills

Education:

• Bachelor’s/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Citi’s Global Legal Affairs and Compliance (GLAC) empowers and protects Citi by providing legal, compliance, investigative, and security services to our firm. We manage compliance risk, provide legal analysis and advice, protect Citi’s people and businesses, advocate for legal and regulatory outcomes that benefit our firm and our clients, and ultimately promote behavior that is consistent with Citi’s mission and culture.

The Execution Intermediate Analyst is an intermediate position responsible for performing risk and compliance reviews in coordination with the broader Anti-Money Laundering (AML) team. The overall objective is to utilize in-depth AML knowledge to review, analyze and conduct effective due diligence and investigations on higher risk cases that may be a potential risk to Citi.

Responsibilities:

• Conduct investigations and research on potentially suspicious clients using various internal and external systems and databases
• Conduct Cross Sector reviews among multiple Citi business lines.
• Document and report the review/investigation findings and prepare case files with the required supporting documentation
• Summarize, in writing, clear and concise findings of the investigation
• Advise senior management on next steps and provide recommendations on the next course of action (relationship retention, termination, Suspicious Activity Report (SAR))
• Manage risk by analyzing the root cause of issues and impact to business
• Has the ability to operate with a limited level of direct supervision.
• Can exercise independence of judgement and autonomy.
• Acts as Subject Matter Expert (SME) to senior stakeholders and /or other team members.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
• Participate in industry project when assigned

Qualifications:

• 2-5 years’ relevant experience
• Knowledge of AML regulations preferred
• Proficient in Microsoft (MS) Office
• Excellent verbal and written communication skills
• Demonstrated analytical skills

Education:

• Bachelor’s/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Responsibilities

• In-charge of international movement of items (import/ export) and provide daily support to all business units
• Review and approve export request by the Inspection Distribution Centers via ERP System to ensure meeting all export requirements
• Identify and evaluate improvement measures to improve quality and efficiency of trade compliance activities
• Utilize cost management programs (Foreign Trade Zones/ Free Trade Agreements)
• Work with custom brokers/ freight forwarders to ensure smooth import & export operations
• Prepare and review import & export documentations
• Support the review, development and implementation of compliance procedures
• Knowledge of import & export auditing practices
• Monitor regulatory and legislative changes to ensure policies and procedures are up-to-date
• Ad hoc duties as assigned

Requirements

• Bachelor in Supply Chain Management or Business Administration or equivalent
• At least 5 - 8 years of experience in global trade compliance role
• Knowledge in US import/ export regulations

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R1654399

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Our client, one of the leading investment banks, is expanding their presence in Singapore and they are urgently looking for a young and energetic C# .NET developer to join their team. The successful candidate will have the opportunity to work on their Front- and Middle-Office systems. Excellent opportunity and exposure.

Responsibilities:

• Responsible for hands-on system development and testing for front office to back office trading system, including Static Data application and Excel tools
• Maintain, enhance, and support front office applications
• Design and develop middle-office systems and interfaces for back-office systems
• Assess the feasibility and impact of various system solutions, presenting clear recommendations for business consideration
• Early shift support may be required upon request

Requirements:

• University degree from a reputed university
• 3+ years of experience in development and support across C#, .NET, Excel VBA, SQL, and SSIS,
• Strong knowledge of object-oriented programming
• Experience in Shell, Python, Java, ASP, Linux, Omgeo CTM, ULBridge, and Fidessa would be an advantage
• Experience in the Investment Banking / Securities Trading industry would be an advantage
• Excellent communication skills in English and Chinese - you will work with regional IT teams

With well over a decade of a solid and enviable track record behind us, headquartered in Hong Kong, Pinpoint Asia Infotech Pte Ltd (EA License: 22S1136) is the go-to IT Search Firm for several top Investment Banks and Financial Institutions.

If you are interested in the above position, please send your CV to Vince Natteri @ [email protected] (EA Registration number: R22104834)

Working Timing: 8.30am – 5.30pm (Mon – Fri).

Working Location: Pioneer Crescent

Description

· Administrative duties

· Print labels for production use

· Inventory record

· Other adhoc duties assigned by Management

Requirements:

• Basic Computer and MS knowledge
• Experience in Filing and other basic admin Duties
• Preferably Singaporean / SPR

In the ever-evolving digital landscape, major corporations face significant challenges in meeting the diverse business needs across their vast operations. Element is seeking a highly skilled and detail-oriented Business Analyst to join our LIMS team. As a Business Analyst, your role becomes crucial in navigating these challenges and bridging the gap between business requirements, specific lab requirements and digital solutions. In our organization, with its complex and diverse business needs, you will play a pivotal role in establishing requirements for a Laboratory Information Management System (LIMS) program. By capturing and categorizing ongoing business requests, you will help create and drive the successful implementation of a robust LIMS program, enabling efficient data management and streamlined processes across our corporation. This is an exciting opportunity to contribute to our digital transformation journey and shape the future of our organization.

This position will be remote, yet international travel to various offices may be required as needed.

Job Duties:

• Collaborate with stakeholders to capture and understand business requirements for the LIMS program
• Establish a systematic approach to categorize and prioritize business requests, ensuring effective management and alignment with program objectives
• Conduct in-depth analysis of business processes, workflows, and data requirements to identify areas for improvement and optimization
• Translate business requirements into clear and comprehensive technical specifications for LIMS implementation and customization
• Collaborate with IT teams and vendors to ensure that the LIMS program meets the defined business needs and regulatory requirements
• Facilitate meetings and workshops to elicit requirements, gather feedback, and address concerns from stakeholders
• Conduct gap analysis to identify areas where existing systems or processes fall short of meeting business requirements
• Develop and maintain detailed documentation, including functional requirements, use cases, and test scenarios
• Collaborate with quality assurance teams to define and execute testing strategies, ensuring that the LIMS program meets quality standards
• Provide support to end-users, enabling them to effectively utilize the LIMS program
• Stay on par with industry trends, suppliers and best practices in LIMS implementation, continuously seeking opportunities for program optimization

Job Requirements:

• Strong understanding of Laboratory Information Management Systems (LIMS) and laboratory workflows
• Excellent analytical and problem-solving skills, with the ability to dissect complex processes and translate them into technical requirements
• A talent for translating complex sets of processes and requirements into clear baseline assessments
• Proficient in requirements gathering techniques, such as workshops, interviews, and document analysis
• Strong written and verbal communication skills, with the ability to effectively convey technical concepts to both technical and non-technical stakeholders
• A knack for categorizing and prioritizing business requests, ensuring efficient management and alignment with program objectives
• Ability (or strong willingness to perfect) to analyse and reflect data in a BI tool, by using dynamic charts and datasets
• Familiarity with quality assurance and testing methodologies in the context of laboratory information
• Exceptional attention to detail, ensuring accuracy and completeness in documenting business requirements and technical specifications

HOW TO APPLY:

Interested applicants, please submit your updated resume to [email protected]

Please state your availability, current & expected salaries for processing purpose. All applications will be treated in the strictest confidence. We regret that only shortlisted candidates will be notified.

Responsibilities

• Provide end to end support and 1st level resolution for employees and managers reaching out to People Services Team via live chat, ServiceNow or email.
• Provide appropriate and accurate information and guidance to employees and managers regarding HR and policies
• Act as the Benefits Partner to handle all benefit related queries and liaise with the insurance vendor for excellent service delivery
• Supporting the life cycle of an employee through Workday transactional processing and understand the downstream impact of transactions to other areas of the business e.g. benefits, payroll, global mobility etc
• Responsible for end-to-end completion of Joiners/Leavers/Change-Job on Workday and other required systems. Works with various stakeholders in other function teams ensure process SLAs and documentation closure.
• Accountable for Workday Data Accuracy.
• Advise managers across the region regarding all aspects of Recruitment/Position Specialist queries.
• Serves as subject matter expert on HR transactions, processes and other services to ensure excellent customer service is delivered at all times

Requirements

• Bachelor Degree in Business Administration/Human Resource or equivalent
• At least 3 years of experience working in a HR Shared Services or HR operational role
• Experience in Workday or SAP HR system
• Strong knowledge of SAP HCM (leave, absence, OT) is a bonus
• Proficiency in standard MS Office software (word, excel, PowerPoint)
• Strong communication and interpersonal skills
• Able to work in collaborative, cross functional team and influence without authority

To apply, please visit www.gmprecruit.com and search for Job Reference: 23706.
To learn more about this opportunity, please contact XinYi at [email protected].

We regret to inform that only shortlisted candidates will be notified.

Project Description:Luxoft is looking for an experienced and motivated Consultant who will assist the APAC team.
This role will be based in Singapore, working closely together with the account management, the services team and collaborate with the product teams in France.
You will join a team of experienced consultants and participate in the implementation and support of the application, the installation of new modules and features, and oversee the installation, configuration and, workflow definition and optimization using NeoXam cutting edge data management platform, DataHub.

Responsibilities:

• Accountable for high-impacting and challenging implementation projects, and acquire a global vision of the business processes at the world's top financial firms
• Provide best practice guidance to clients by leveraging technical expertise, NeoXam DataHub software knowledge and industry experience
• Design, configure, implement of NeoXam's DataHub software solutions based on client requirements
▪ Manage the overall design and configuration activity by ensuring the team follows configuration / scripting / design guidelines.
• Identify and resolve any installation and implementation problems to the client's satisfaction within
established time frames
• Analyze the clients' needs, accompany and coach their teams and/or take charge of the product implementation, meet clients' requests, manage the client relation and coordination of the project.
• Provide project management leadership under the responsibility of the Account Manager or Project Director
• Develop and conduct product training workshops for clients
• Provide presales consultancy by assisting the sales teams with presentations, Proof of Concept, implementation expertise, etc.

Mandatory Skills Description:

• Engineering or Business school, Master's degree, Bachelor's degree or equivalent
• Financial instruments' / financial domain knowledge
• Up to 1-2 years of software development / scripting experience
• Should have an experience in Power BI , Python and SQL
• Independent, with own initiative and good interpersonal skills and are concerned about the quality of service provided
• Proactive and a real team player
• Excellent communication skills (verbal and written)

Nice-to-Have Skills:Understanding of any treasury trading platform and trade life cycle

We are seeking a dynamic and experienced IT Support and Services Leader to join our team. As the leader of our IT support and services function, you will play a crucial role in ensuring the seamless operation of our retail and back office teams. If you are a proactive and strategic thinker with a proven track record in managing IT teams and projects, we want to hear from you.

Key Responsibilities:

• Team Management and Coaching:
• Lead and coach the IT support team to deliver high-quality service, optimizing operational performance and ensuring maximum uptime for retail and back office teams.
• Project Management:
• Oversee the Point of Sale project, including maintenance, enhancements, and service uptime.
• Manage RFID systems, ensuring their maintenance, enhancements, and service uptime.
• Take charge of retail store opening projects, ensuring successful implementation.
• Support and Troubleshooting:
• Organize support, troubleshooting, and repair activities for IT equipment and networks.
• Vendor Management:
• Collaborate with external IT vendors and oversee procurement activities.

Required Experience:

• Over 3 years of experience in managing IT support and services teams.
• Over 3 years of experience in managing network infrastructure.
• Previous experience with Point of Sale projects.
• Experience in managing service ticket resolution systems and adherence to SLAs.
• Familiarity with Business Continuity and Disaster Recovery Processes.
• Proficient in Windows and Mac OS; experience with Linux is a plus.
• Proven project management experience with successful planning, delivery, and stakeholder engagement.
• Excellent communication skills.
• Demonstrated ability to work independently and as a self-starter.

Skills and Qualifications:

• Diploma or Degree in Computer Science or a Related Field.
• Extensive experience with computers and networks.
• Strong leadership and management skills.
• Exceptional written and verbal communication abilities.
• Effective problem-solving, decision-making, and critical thinking skills.
• Attention to detail, even when working under pressure.

• Variable monthly performance bonus (up to 20%)
• Be a shareholder, with exclusive annual option to invest in Decathlon shares.
• Opportunity to work in a international, sporty environment
• Staff discount across all Decathlon brands
• Internal and external training available

By applying, you consent to the collection, use and disclosure of your personal data in accordance with our Privacy Policy (https://www.decathlon.sg/s/privacy-policy).

Job Description:

· Coordinate among various functional lines between group and parent company to meet the financial requirements from the parent company

· Development of monthly and quarterly management reports which include analysis and commentary

· Assist in the preparation of internal budgets and forecasts

· Assist in the development of performance reports to facilitate timely decision making and track expenditure in reaching budget targets

· Review and analyse consolidation financial results

· Cooperating with internal and external audits, self-assessment etc

· Responsible for tracking on loss-making company developments, action plan, prepare analytical reports and feedback to parent company on timely basis

· Translation of documents into both English and Chinese languages as requested

· Any ad-hoc management reports and duties as assigned

Requirements:

· Bachelor's degree in Finance/Accountancy/Banking, CPA/ACCA or equivalent

· At least 3 years related working experience in finance reporting/FP&A

· Work experience in a technology company is a plus

· Responsible for translation of China documents and reports, proficiency in Chinese is a must

· Proficient in Microsoft Office, especially Excel, PPT, Word

· Team player with strong analytical skill

· Able to work under pressure and meet tight deadlines

• Serve as the first point of contact for customer seeking technical assistance over the phone or email
• Perform remote troubleshooting through diagnostic techniques and pertinent questions
• Determine the best solution based on the issue and details provided by customer
• Walk the customer through the problem-solving process
• Direct unresolved issue to the next support personnel
• Provide accurate information on IT products and services
• Record events and problems and their resolution in logs
• Follow up and update customer status and information
• Pass any feedback and suggestion by customer to the appropriate internal team
• Identify and suggest possible improvement on procedures

Interested parties, kindly click ‘Apply Now’ and submit your resume to < https://go.persolkelly.com/job/apply/2613> or [email protected]

We regret that only shortlisted applicants would be notified.

Bautista Gia Grace De Guzman | REG No: R23111973

PERSOLKELLY SINGAPORE PTE LTD | EA License No: 01C4394

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

Key Responsibilities:

• Infrastructure & Server Support: Ensure network and server stability through maintenance
• and troubleshooting.
• Perform server/firewall/network maintenance, configuration, and troubleshooting. Monitor
• network performance and address issues proactively.
• Manage, maintain, and update asset inventories, tracking hardware, user access
• maintenance and software resources.
• Provide L2 technical support to end-users, resolving complex hardware and software issues.
• Coordinate with IT vendors/service providers and hardware and software procurement,
• maintenance agreements, and support contracts.
• Procurement: Collaborate with stakeholders to identify hardware and software
• requirements. Obtain quotes, create purchase orders, and manage the procurement process.
• Collaborate on regional IT projects for successful execution.

Qualifications:

• Minimum of 4 years of experience in IT support with a focus on L2 responsibilities.
• Strong knowledge of infrastructure networks and server technologies LAN & WAN network,
• security, firewall, Virtual machine, Google, Lark etc.
• Proficiency in hardware and software troubleshooting, with the ability to resolve complex
• issues.
• Excellent problem-solving and communication skills.
• Experience in asset management and procurement processes.
• Vendor management and negotiation skills.
• Relevant certifications is a plus.
• Ability to work both independently and collaboratively in a team environment.

The Opportunity

• Adecco is partnering a leading bank to look for a PMO Finance Analyst
• This will start off as a 12 months contract

The Talent

• Assist PM to Initiate new project. Track and monitor actual spending of project budget (e.g. within pre-designated categories like Software, Hardware, PS, Travel, Expenses, etc; and according to the correct accounting treatment CAPEX/OPEX)
• Forecast invoice processing based on work to be delivered (e.g. agreed payment milestones, project phasing) or persistent resources (e.g. monthly squad burndown)
• Work with central PMO team to accrue expenses for work delivered
• Validate actuals against forecast, and carry out corrective actions if required to ensure proper financial discipline
• Monitor and enforce proper timesheet clocking to the project
• Monitor and enforce proper timesheet contractor’s recharge to the project
• Ensure timely and proper issuance of purchase orders and processing of invoices, liaising with vendors whenever necessary
• Administer expense claims related to projects, to ensure there is proper documentation, alignment to Bank policy and sufficiency of earmarked budget
• Provide relevant information for monthly initiative reporting to the Council/Forum
• Work with relevant units for financial closure of project (e.g. retag assets, budget transfers, change contract ownership)
• Submit project contracts for review and lodgement via the Central VMO portal
• Raise purchase requests through Procurement System
• Ensure timely and accurate updates to the Central Resource Database
• Map persistent cell information to the Central Resource Database and recharges into projects
• Support adhoc information requests or reports required by Central COO team

The Job

• 7 – 10 years of financial management experience, preferably in banking environment
• Self-motivated, flexible and good team player essential
• Good knowledge in Project/Program Management including Agile practices
• Sound knowledge in financial management & understand CAPEX/OPEX/Depre etc
• Experience in working with Microsoft tools like Work/Excel/Projects/SharePoint/Planner/Team etc
• Experience in vendor management, negotiations, MSA, NDA etc
• Experience in handling onshore/offshore resourcing model

Next Step

• We could contact you in the soonest time if you directly send your resume to: [email protected]. Please include your expected salary and last drawn salary details
• Email Topic: Apply PMO Finance Analyst
• We regret to inform that only shortlisted candidates will be contacted

Cecilia Sim Xin Yang

Personnel Registration No. R22105099

EA Licence No.91C2918

Project Description:Our Customer is a Leading bank headquartered in Singapore implementing a front to back integrated platform for straight through processing and risk management.
This is a multi-year initiative where different projects run in concurrence across streams including: new product initiatives, new entity roll-outs and regulatory compliances.
The project you will be working on is a multi-year initiative looking to implement market-risk FRTB IMA for the customer by 2025.
This project is a great opportunity for the successful candidate to gain or extend in-depth knowledge on FRTB IMA.

Responsibilities:

• As part of the Trade Transformation delivery team, the position will be responsible for the delivery of Global Trade and FSCM Technology platform, managing the quality of functional delivery and ensuring the implementation of agreed functional capability
• Contribute to building expertise by mentoring, guiding and training as appropriate
• Functional lead for the roll-out of multi-country programs working closely with Intellect Delivery team and internal stakeholders across implementation, technology, FSCM on boarding teams.
• Working closely with stakeholders to develop practical domain roadmaps to move the enterprise towards the future state vision, while taking into account business, technical and delivery constraints
• Analyzing stakeholder requirements, current state architecture, and gaps to create a future state architecture vision for one or more parts of the enterprise with a focus on reduced complexity, cost efficiencies, reuse, reduced risk and/or improved business capabilities
• Reviewing problem ticket and incident to propose short term and long term resolution to fit with the domain roadmap
• Guiding and challenge the project on functional architecture, design decision and performance testing
• Reviewing non-functional requirement and proposed architecture changes to anticipate evolving non-functional requirements
• Communicating the principles, standards, vision and roadmaps to stakeholders and proactively addressing any questions / concerns identified
• Acting as a trusted advisor to stakeholders in both business and IT to assist in defining and delivering high quality solutions
• Provide thought leadership on functional architectural or other topics

Mandatory Skills Description:

• 6- 8 years of experience as a system analyst in Murex Product Control
• Experience in Understanding Treasury product and their valuation mechanism, for at least 1 asset class
• Hands on Experience on Market data setup in Murex
• Strong knowledge of Credit Support annex (CSA) and its effect on valuations
• Proven and demonstrable track record delivering projects in financial services - preferable Investment banking and Risk
• Solid experience in gathering and writing requirements and functional specifications

Team Lead - Credit Analyst (Corporate Banking)

Our client is a leading bank dedicated to delivering innovative financial solutions to their corporate clients. They are seeking an experienced and motivated professional to join them as a Team Lead for their Corporate Credit Analyst team. This leadership role will play a critical part in managing and guiding a team of credit analysts.

Responsibilities:

• Lead and mentor a team of Corporate Credit Analysts, providing guidance, support, and fostering a collaborative work environment.
• Oversee workload distribution, ensuring tasks are allocated effectively and deadlines are met.
• Review and approve credit analyses prepared by the team, ensuring accuracy, completeness, and adherence to established policies.
• Provide constructive feedback to team members to enhance their analytical skills and professional development.
• Monitor the credit portfolio, identifying trends and potential risks.
• Propose strategies to optimize the credit portfolio and mitigate emerging risks.
• Develop and implement training programs to enhance the team's skills in credit analysis, financial modeling, and industry research.
• Stay informed about industry best practices and share knowledge with the team.

Qualifications:

• Bachelor's degree in Finance, Accounting, or a related field; Master's degree is a plus.
• 8 years of experience in corporate credit analysis, with demonstrated leadership experience.
• Strong analytical and quantitative skills.
• Ability to make sound decisions in a fast-paced environment.

Office Location: Singapore, Central

Interested candidates kindly forward your CV to [email protected] (Ethel Tan Seok Khoon, Reg No: R2096281). Feel free to forward this great opportunity to someone who would be a great fit for this role.

All information will be kept strictly confidential. We regret to inform that only successful applicants will be contacted.

PeopleSearch Pte Ltd

EA License No: 16S8057

A glimpse of what you’ll do:

• Identification and assessment of current state processes based on interviews, focus group discussions, data gathering, etc.
• Development of future state processes in consultation with stakeholder groups including the Authority’s contractors/vendors.
• Facilitation of stakeholder group discussions or workshops to gather requirements, seek concensus on proposed future state processes, etc.
• Documentation of process models using the Authority’s preferred tool.

What you’ll need:

• Bachelor’s degree in Finance, Computer Science, IT or equivalent fields
• Minimum 3 years (or 5 years for Senior Subcontractor) of relevant experience in performing the Role.
• Knowledge in data management technologies, including data lake and warehousing, ETL, and data visualization tools.

Benefits

• AL: 14 days
• ML: 14 days
• Medical Card
• 1 month bonus for every completion of 12 months service
• Additional benefit – A maximum of 4 days of AL balance will be encashed at the end of each contractual year not to be carried to next contractual year

Interested applicants: kindly submit your resume to [email protected]

Job Responsibilities

• Providing 1st line support for the timely resolution of incidents and problems for a Data Center
• Engineers need to provide 24/7 support when needed as well as required to participate in on-call duty.
• Monitor network performance and adhere to configuration policy and standards
• Must be able to read and understand Design, System Architecture Drawings, and technical deliverables

Job Requirements

• Singaporeans ONLY (Work Pass holders need not apply)
• Diploma qualification
• Knowledge of ITIL framework and IT service management concepts
• Must have hands-on experience working in Alcatel networking
• Hands-on experience in supporting, maintaining, and deploying Nokia IP and Optics products
• Routing and Switching– all network technology used to connect services from all network centers to any connected endpoint
• Must be capable of mounting switches and carrying weighted equipment
• Experience in tracing end users remotely as well as Network device power requirements
• Experience in structure cabling technologies and data center cabling methodologies
• Basic knowledge about servers (Wintel and Linux and virtualization)
• CCNA Certification
• Ability to effectively prioritize tasks in high-pressure environments
• Engineers must be able to speak confidently and able to conduct presentations
• Exhibit excellent problem-solving/root-cause analysis skills
• Good knowledge of project management and vendor management
• Have strong written and verbal communication skills

If you are keen in this role, you may also send us your updated CV in MS Words format to Christopher Wong at [email protected] for review and we will arrange for a convenient time to speak more.

We regret that only shortlisted candidates will be notified.

Roles and Responsibilities

1. Oversee, manage multiple vendors and external providers of ICT services, work with team members from application and infra teams, to deliver project on time and within budget;
2. Project Management (Scope, Budget and Schedule) including regular management reporting for maintenance and/or development projects;
3. Conduct requirements workshop to gather user requirements and analyses business processes to provide clear analysis and documentation of the problems and proposed;
4. Ensure that projects are executed based on the project plan to meet identified business needs, within agreed parameters of cost, duration and quality;
5. Participate and contribute in project activities such as Requirement Gathering, User Acceptance Testing, Training & Implementation;
6. Review project deliverables. e.g. functional specifications, system test plan & results, user guide, operation manual;
7. Plan and perform user acceptance testing;
8. Assess service requests for enhancements and maintenance of systems;
9. Ensure Service Level Agreements for projects and incidents are met;
10. Identify potential project risks and its implication to the organisation and to recommend mitigating measures so as to manage the risks;
11. Understand the IT management policy, quality management policy and security guidelines to ensure the development processes, procedures and system are designed to comply with these policies and guidelines; and
12. Manage and resolve day-to-day IT related issues pertaining to application, infrastructure or security, to facilitate smooth running of daily operations

Knowledge and Skills

EDUCATIONAL QUALIFICATIONS

• Tertiary education in Computer/ Computer Science or Electronics Engineering or Information Technology ir equivalent
• Project Management Certification or equivqlent

RELEVANT EXPERIENCE

• Relevant working experience as a developer/Business analyst or equivalent in at least 2 Agile/full project development life cycle.
• Ability to work both independently and as part of a team with professionals at all levels
• Strong problem-solving skills and able to prioritise and manage multiple tasks
• Good design, coding, testing and debugging skills
• Relevant experience in requirement elicitation techniques such as design thinking, persona analysis and customer journey mapping etc.
• Relevant experience in facilitating user requirement workshops
• Relevant experience in web-based development and mobile IT projects.
• Working experience in .Net/J2EE applications, iOS/Android for mobile apps is preferred.
• Proficiency and experience in programming (Python, VB.NET, C#, JavaScript, HTML, CSS) is advantageous
• Working experience in government environment will be advantageous
• Familiarity with governance, adoption of digital services in enterprise IT environments.
• Work experience and strong troubleshooting skills in resolving application, infrastructure (including desktop, server, network) and security related issues in a (Singapore) government environment is preferred.
• Strong analytical, conceptualisation and problem-solving skills.
• Ability to take a broad, strategic perspective as well as drill deep to understand business needs and challenges.
• Team player with strong organization and people handling skills.
• Excellent communication skills, both oral and written, with the ability to pitch ideas and influence stakeholders.

The role of a business analyst is to act as a crucial bridge between the business and the development teams, facilitating effective communication and collaboration between these two essential components of a project. This liaison is pivotal in ensuring that the business goals, requirements, and objectives are clearly understood and translated into actionable plans for development, ultimately leading to the successful execution of projects and the achievement of organizational objectives.

• Create detailed business analysis, outlining problems, opportunities and solutions
• Manage, track and raise project issues and exceptions where required for approval
• Involve in the requirement study and gathering, creating mock-up, use cases, testing, and driving a smooth deployment and adoption, and support the ongoing operations of the project
• Assist to understanding and troubleshooting technical issues when needed
• Learn to undertake root cause analysis for problems in order to implement preventive and corrective measures to meet business and performance needs
• Write and document requirements and functional specifications
• Observe industry trends and recommend new features or solutions to the product development team

Job Specifications:

• Currently pursuing a Diploma or Degree in Business, Information System/technology, computer science, or equivalent
• Proficient with Microsoft Office tools like MS Word, MS Excel, and MS PowerPoint
• Effective oral and written management communication skills
• Good analytical skills
• Adaptable and flexible
• Clear communicators, smooth facilitators, and precise analysts
• A team player with good communication skills
• Self-motivated person who thrives in a fast-paced environment

Benefits

• An internship that is more than 3 months old will be entitled to 1 AL from the 4th month onwards.

You hereby freely give ACP Computer Training & Consultancy consent to use and process your personal data relating to my job application and have read and understood the ACP Computer Training & Consultancy Data Protection Notice for Job Applicants. (Link: https://www.acpcomputer.com/data-protection-notice/) You may withdraw your consent at any time with future effect in line with the said notice as well.

Key Roles & Responsibilities

• Setup and maintenance of desktops, laptops, phones, printers, peripherals and mobile devices – Windows and Apple Platforms
• Escalate and work with second or third level support/third party vendor on resolution of problem when necessary
• Support remotely, if necessary
• Perform duties of a backup IT engineer, as and when required
• Maintain hardware inventory at assigned locations
• Provision new users with hardware, software and account setup
• Provide with both remote and onsite support for multiple locations, if required
• Troubleshoot and resolve a variety of technical problems
• Assist with network connectivity issues
• Provide great communication and customer service to company employees in person and through phone calls and emails
• Work on assigned tasks and projects including hardware and software rollouts
• Work with hardware / software vendors, whenever required
• Provide training when needed help to facilitate users requests and in the implementation of company project
• Provide VPN support including end-user setup and problem
• Work closely with other support teams (client support team, application support team, server support team)
• Develop and document IT operational processes whenever required
• Active Directory (User/ID creation, delete, reset, update, distribution, list/security and accesses), if required
• Assist on AV setup in meeting rooms for conference calls and meetings
• Provide regular checks and maintenance on system health of the meeting rooms
• Provide back-end support for live event broadcast
• Support ad-hoc IT project deployments
• Attend meetings to update current projects
• Attend trainings provided by the company
• Perform procurement/RMA duties as and when required and liaise with vendors, keep track of orders and update users or IT team on delivery status
• IT Asset Management

Key Qualifications & Skills

• Minimum Diploma in Information Technology or equivalent in relevant discipline
• Minimum 2 years of experience in PC, hardware, software support & IT security preferably
• Ability to perform PC hardware and software trouble-shooting with experience in the use of diagnostic programs and tools
• Preferably with MS Office 365 hands-on experience of minimum 1 year
• Level 1 & 2 Support

Key Requirements

• Analytical, competent, able to work independently and self-motivated and with good-problem solving skills
• Helpful and able to communicate effectively with fellow colleagues and customers
• Fluent in English and writing
• Currently residing in Singapore
• Able to start work immediately or within short notice

Interested candidates are invited to apply online.

We regret to inform that only shortlisted candidates will be notified. Thank you.

There is currently an open position for an IT Helpdesk Analyst.

• The purpose is to handle emails, phone calls and provide remote assistance: IT helpdesk first-level support. To provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.
• Call Center experience is advantageous
• Basic experience with IT troubleshooting
• Problem diagnostics via remote support tool and calls
• Familiar with office productivity tools such as O365
• Familiar with Ticketing System (ServiceNow, Jira)
• Experienced in using Active Directory (Azure, Microsoft)
• Strong communication skills and detailed work
• Proficient Customer Service
• Proficient email and verbal communication
• Qualification: Nitec or equivalent
• Experience: Min 2 years related experience.
• Able to provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.

CONTROLLERS

We're a team of specialists charged with managing the firm’s liquidity, capital and risk, and providing the overall financial control and reporting functions. Whether assessing the creditworthiness of the firm’s counterparties, monitoring market risks associated with trading activities, or offering analytical and regulatory compliance support, our work contributes directly to the firm’s success. The division is ideal for collaborative individuals who have strong ethics and attention to detail.

YOUR IMPACT

Would you like to utilize your accounting knowledge and further build your brand by way of controllership opportunities in Goldman Sachs? We are looking for a team player with strong accounting knowledge and a passion in finance to support South East Asia Corporate entities and also regional objectives including risk control as well as various other initiatives.

HOW YOU WILL FULFILL YOUR POTENTIAL

The primary mission of Controllers is to ensure that the firm meets the financial control and reporting obligations of a global, regulated and public financial institution.

The Legal Entity Controller team is responsible for the financial and regulatory reporting functions for the firm's various subsidiaries in the Asia Pacific region.

Primary responsibilities include:

• Maintain the books and records for the firm's subsidiaries
• Prepare consolidation reporting packages under US GAAP
• Prepare financial statements under relevant local GAAP
• Prepare regulatory and statistical returns to regulators and government agencies
• Ensure that control standards are maintained and documented
• Work closely with other areas within Controllers, both in Singapore and globally, as well as with other divisions
• Develop a broad understanding of the securities and banking business and financial products

BASIC QUALIFICATIONS

• 1-2 years’ of professional accounting experience
• Degree in Accounting
• Excellent written and oral communication skills
• Committed, self-motivated and proactive, with a desire to succeed
• Strong control awareness
• Team player
• Strong Microsoft Office skills, particularly with Excel
• Good organizational skills

PREFERRED QUALIFICATIONS

• Working knowledge in banking industry or audit in banking industry
• Working knowledge of US GAAP and/or IFRS

ABOUT GOLDMAN SACHS

At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world.

We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at GS.com/careers.

We’re committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: https://www.goldmansachs.com/careers/footer/disability-statement.html

About The Role

We are seeking a Junior Analyst to join the Fund Operation Team. In this role the individual will be responsible for oversight of fund processes, procedures, and improvements, including, valuation, financial statements, trade execution, and investor relations. You will be part of a dynamic and fast-paced team and collaborate with internal and external stakeholders, including custodians, fund admin, lawyers, and other third-party service providers.

Job Responsibilities

· Fund accounting and reporting: Ongoing review of portfolio financial, operational information, and monthly fund financial statements. Communicate with fund admin service providers and auditors to maintain up-to-date information.

· Support investor relations and investor onboarding to ensure compliance with KYC and AML policy. Handle investor's subscription & redemption and address related enquires in a timely and profession manner.

· Assist in deal structuring & compliance (e.g. KYC requests & SP setup) and ensure collection of complete investment documentation.

· Assist with operational and administrative matters pertaining to asset management business (e.g. opening of bank accounts, trading accounts, etc).

· Handle trade process and settlement, cash and position reconciliation.

· Assist the Research department in various ad hoc projects and other fund operation matters.

Qualifications And Experience

· Bachelor degree holder in Accounting, Finance and related discipline.

· Excellent communication skills in both English and Mandarin.

· 0 to 3 years working experience in finance operations.

· Positive attitude and attention to detail.

· Good communication and interpersonal skills, excellent team player.

Our client is an aerospace and aviation company. They are looking for a Temp Customer Support Specialist to assist their team for the next phase of their business. They are located in the East - easily accessible.

Responsibilities:

• Reviews customer orders to understand needs.
• Manages and updates customer orders in the ERP system.
• Works with warehouse and other departments to resolve orders promptly.
• Prioritizes orders based on delivery dates and analyzes if additional input is needed.
• Uses the ERP system to research and resolve order issues.
• Modifies and addresses pending orders.
• Ensures timely shipment for critical orders through coordination with other teams.
• Monitors and expedites urgent orders.
• Resolves customer claims with various departments and recommends corrective actions.
• Manages part usage and demand for contracts and programs in collaboration with Customer, Sales, and Planning teams.

Requirements:

• Minimum of 2 years of relevant work experience
• Work experience in warehouse environment
• Proficient in using MS Office applications

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

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