Responsibilities:

• Support day-to-day administrative and coordination work to the department
• In charge of filing, data entry and administrative duties
• Preparation and submission of Management reports
• Provide support to ensure effective information flow and communication among various internal and external stakeholders
• Outreach to vendors for business procurement related matters
• Forecast business related budgeting and costings
• Ensure that the company's objectives and sales targets are met
• Any other ad-hoc tasks as assigned

Requirements:

• Candidates must have a minimum of 1 - 2 years relevant office support / business operations / administrative experience
• IT savvy and good in Microsoft Office
• Able to work independently in a fast paced environment
• Able to communicate effectively with various departments

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Location:

• Work Location: Redhill
• Contract Duration: 1 Year Contract to Perm
• Salary Range : UP to 3,400 + Completion Bonus
• Working Days : Monday to Friday
• Working Hours: 9am to 6pm

Main Duties & Responsibilities

• Processing of Purchase Orders
• Preparation of Invoices
• Follow up and monitor customer’s complaints and overdue payment
• General clerical duties, data entry including filing, a compilation of reports as and when required.
• Undertake any other duties that may be assigned by the General Manager.
• Office support and follow-up for the sales and aftersales team
• Good skill communication and coordination
• Computer literate – MS Microsoft Word, Excel, PowerPoint
• Responds to any customer inquiry
• Follow up with HQ production plant and customer import department on shipping documents
• Liaise with Local and Oversea logistics team with matters pertaining to importation and exportation.
• Keeps information accessible by sorting and filing documents
• Accomplishes the organisation’s mission by completing related results as needed.
• Documentation Skills, Basic knowledge about customs clearing, importing and exporting.
• Report meeting minutes and any issue which leads to unwelcome situations to the supervisor.
• Liaise with finance/management team on any sales and purchase finance related matters.

Requirements:

• 2 - 3 years of experience in International sales administration

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R22111375 Chua Jie Lin

• Act as the main point of contact and intermediary between the CEO and both internal and external stakeholders.
• Handle the CEO's calendar, arrange appointments, and facilitate meetings, including the compilation of meeting documents and presentations from relevant parties.
• Assist in the submission of commercial tenders and project bids.
• Aid in market research by creating and maintaining a market database, gathering, structuring, and analyzing business data.

Requirements:

• Diploma and above.
• At least 3 years of experience in secretarial duties.
• Proficient in business writing to craft reports and presentation slides for Senior Management and the Board.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

• Tickets escalated from Service desk - Printer / Wi-Fi / Software issue / Hardware issues / CCTV.
• OEM - vendors for hardware replacement ( DELL / HP )
• Shop floor specific software basic trouble shooting.
• Manage vendor site visit for Hardware issues.
• Hardware provision for customer end users
• Help users with email activation, first time login in laptops and configure profile.
• OS Installation / Software installation for Desktop / Laptops
• Shop floor visits in case of P1 issues during shifts and on-call rotation during weekends
• Also handle VIP End Users.
• Asset Management
• L1 Network and Server troubleshooting skills

Salary Range: $ 2500 - $ 2800
Working time: Monday to Friday, 8am - 5pm // 9am - 6pm
Working location: Ang Mo Kio

Job Description

• Analyze sales data and calculate monthly commissions for staffs, ensuring accurate and prompt payment
• Develop and maintain spreadsheets, databases, and POS software to support business operations
• Organize and maintain filing systems to ensure easy access and retrieval of important documents
• Provide administrative and operational assistance to the team
• Other duties as assigned by immediate superior

Requirement

• Proficiency in MS excel
• Minimum 1 year of experience in the related fields

Chin See Min Reg No. : R22107450

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

• Responsible to collect business requirements and translate them into functional requirement specifications.
• Manage the SDLC of assigned projects from initialization to closure.
• Liaise with vendors to ensure successful software system delivery and technical feasibility.

Requirements:

• Degree in Computer Science or the equivalent
• At least 2 years of experience in software development and maintaining web and mobile applications.
• Proficient in frameworks such as Angular, Spring Boot and in Unix/Linux based environment.
• Strong knowledge in programming such as Java, JavaScript, Angular, Unix Shell Scripting and relational databases and related scripting such as Oracle, SQL, mySQL.
• Willing to take a contract role with a possibility of conversion to permanent.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

• creating, enhancing, and managing the assigned Computer Integrated Manufacturing (CIM) applications and components to ensure their optimal performance and functionality.
• Responsible to provide 24/7 level 2 & 3 support to ensure the eefiecient operation of production lines.
• Involve collecting specifications, creating, implementing, and rolling out new versions of CIM applications, with a particular emphasis on automation solutions for the Equipment Manager system.
• collaborating with other IT teams towards a shared objective of enhancing system response time and availability.

Requirements:

• Diploma in Computer Science or equivalent.
• At least 2 years of experience in Java development, SEMI Equipment Communication Standard (SECS), Oracle SQL, and/or Tibco.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

My client is a established leading provider in designs, builds and markets its semiconductor manufacturing equipment used in the production of integrated circuits which are widely used in industries such as consumer electronics, IT and communications, automotive, aerospace, healthcare and others. Its core capabilities are in providing high-end vision inspection and ultra-precision handling solutions for die-sorting, vision inspection and laser marking requirements under its proprietary brand.

• Position : Technical Support Engineer
• Working Hour : 5 days, Office hour
• Location : North (AMK)
• Remuneration : Attractive Remuneration and Bonus

Responsibilities:

• Support Set-up, troubleshooting and identify problems for onsite software issues / problems encountered.
• Provide support to FSEs for onsite software related matters.
• Review machines log files, machine configuration and related machine information to identify problems areas for software related matters.
• Liaise with Engineering Software team to clarify customers’ request, issues, problems that are identified.
• Create User request, SIR (Software Issue Report) and needed information for Engineering software team to understand the requirement as to provide correct solution.
• Support bench or machine test for new release software before onsite implementation.
• Provide technical training for FSEs / customers on Software related troubleshooting matters.
• Update and maintain all service-related documentation or reports in databases (e.g. customer feedback system) for effective recording, monitoring, and resolution for software issues.

Qualifications:

• Higher NITEC / ITC / Diploma in Electronics/Electrical Engineering
• Some experience in servicing automated / production equipment.
• Computer literate with C++ program knowledge
• Able to travel overseas at short notice

Next Step

• Interested applicants may email your resume to [email protected] with your latest updated resume
• Only shortlisted candidates will be contacted

We are looking for Technical Business Analysts at various levels (middle/senior) to join our team - we will work together to design, implement and deliver mission-critical web and mobile applications for our clients. It is imperative that our software applications are designed to be robust, secure and future proof, especially given our portfolio of customers. We would like to tap on your experience, technical knowledge and resourcefulness to deliver world-class solutions for our clients.

Responsibilities

• Work as a key member of the project management team to drive the project forward and ensure smooth and successful project delivery.
• Collaborate with client stakeholders (IT team and System owners) and internal stakeholders (Project Management, Development and DevOps team).
• Work closely with the project’s Solution Architects (both external and internal) to understand technical requirements in the realm of Cloud Architecture, DevSecOps, Continuous Integration and Continuous Delivery (CI/CD).
• Analyze and synthesize business requirements; and build suitable business cases and generate client/business needs through human-centric, visual methods.
• Develop user stories, functional/technical specifications and acceptance criteria.
• Analyze the impacts of requested changes, and conceptualise and recommend appropriate solutions that continuously address changing business needs.
• Conceptualize business processes and present it visually using workflow diagrams and slide decks to effectively communicate complex ideas and concepts.
• Analyze technical requirements; factor in dependencies and critical path, and deliver technical deliverables on a timely basis.
• Deliverables may include the following:
  - Architecture Diagrams
  - Cloud Hosting and Set-up (AWS or Azure cloud)
  - Technical integrations with 3rd party systems
  - Performance and Load Testing
  - Solution Design / Technical Specifications
  - Data Extraction, Transformation and Migration
  - User stories/ functional specifications
  - Workflow diagrams to demonstrate business processes
• Manage the project’s technical track, in relation to overall project timeline; plan and prioritise tasks in a constantly changing environment.
• Create informative, actionable and repeatable reporting that effectively presents progress and status of different aspects of the project to different stakeholders.
• Support the full software development cycle to ensure project readiness for smooth deployment, adoption and operations.
• Be open to learning and exploring new technologies, and more importantly, love getting your hands dirty.

Requirements

• Degree in Computer Science, Infocomm Technology, Computer Engineering with excellent academic records or outstanding professional or personal achievement.
• Minimum 3 years of relevant experience e.g. Software Development, Cloud Architecture, Technical Analyst / System Analyst etc.
• Participated in a full software or product development cycle, preferably using Agile Methodology.
• Prior hands-on coding experiences.
• Excellent analytical, conceptualisation and problem-solving skills.
• Excellent verbal and written communication skills with the ability to pitch ideas.
• Strong influencing and people management skills.
• Ability to understand and translate technical requirements into digital mediums e.g. Word, PowerPoint, and Excel.
• Meticulous and detailed oriented with excellent documentation skills.
• A driven and motivated personality with aptitude for analysis.
• Being a pro-active, self-motivated and resourceful team member who can guide and mentor others.

The following would be a “plus”:

• Relevant certifications e.g. Cloud Certificates, Project Management Certificates.
• Prior experience in a product development firm or consulting experience (IT consultancy, IT service delivery etc).
• Knowledge or experience in one or more of the following areas:
  - Database designs
  - Cloud architecture
  - CI/CD pipelines

If you are interested in joining us, kindly submit your application via https://thesoftwarepractice.freshteam.com/jobs/4PjkczMxlgmH/technical-business-analyst-projects?ft_source=MCF_3000241553&ft_medium=CareerSite_3000194761

We seek your understanding that only shortlisted candidates will be notified.

Job Purpose

This role will be responsible for providing administrative and client service support to Relationship Managers on KYC related matters servicing Corporate Banking clients

Job Responsibilities

• Provide administrative and business support to Relationship Managers on KYC related matters servicing Corporate Banking clients
• Conduct annual KYC reviews/ trigger reviews within stipulated timeframe and with minimal reworks
• Conduct onboarding/offboarding of corporate clients in accordance with KYC and due diligence requirements
• Review and ensure documents collected for KYCs are complete and properly certified in accordance with regulatory and internal requirements
• Perform due diligence checks on clients using external and internal platforms and database
• Conduct risk assessments to address on trigger events and for existing clients applying for new account and facilities
• Review daily AML alerts escalated to business units and ensure prompt and timely closure of alerts
• Provide account services support in the areas of account documentation review for clients during onboarding, maintenance, and closure as well as system update
• Handle queries from BCAPD AML and LCAPD in relation to KYC related matters
• Ensures compliance with HO, local & internal regulations in relation to KYC related matters

Job Requirements

• Bachelor’s degree with banking experience
• Minimum 3 years of relevant working experience with thorough understanding of end-to-end KYC process and business support function in Corporate Banking preferred
• Good working knowledge and understanding of current regulatory compliance requirements pertaining to KYC/AML/sanctions
• Meticulous, proactive, organized, and self-motivated
• Good communication and interpersonal skills
• Works independently as well as within the team with the ability to multi-task, prioritise and work under pressure

Scope of Service

a. Advise on viability, feasibility, and impact of policy/business changes on systems.

b. Elicit, analyse, and document business and information needs which can be supported by the proposed platform as user stories.

c. Translate business requirements into technical requirements.

d. Participates in product backlog creation, Product Backlog refinement, and sprint planning with Product Owner and Project Team.

e. Works with Project Teams to resolve issues and ensure defects are rectified according to requirements specifications timely.

Work Experience

a. The BA shall have at least a Diploma, with at least three (3) years’ experience as a Business Analyst, Scrum Master, Product Owner or equivalent in Agile projects.

b. The BA shall be a Certified Scrum Product Owner or Certified Scrum Master or equivalent.

c. BAs who graduated from Business School, Computer Science, Information Technology, and other Engineering discipline would be advantageous.

Technical Skillset

a. BA with knowledge and experience in Salesforce, SaaS, CRM will be an added advantage.

b. BA with knowledge and experience in AWS, APEX coding and DevOps will be an advantage.

General Skillset

a. BA with strong analytical, conceptualisation and problem-solving skills will be an added advantage.

b. BA with ability to thrive in a highly agile and iterative environment and translate business requirements into user journeys and technical requirements.

c. Be efficient in the documentation of minutes for requirement studies and functional requirements specifications.

d. BA with experience in applying Design Thinking principles from ideation to the completion of the project will be an advantage.

e. BA with experience in developing prototypes using visual mock-ups, wireframe, etc.

f. BA with experience in defining the user interface and user experience of the product will be an advantage.

g. BA with change management skills to facilitate the users to product adoption and new ways of working will be an advantage.

h. BA with strong verbal and written communication skills in stakeholders’ engagement will be an advantage.

Responsibilities include:

• Ensure proper practices of established operational procedures

• Monitor and revise operational procedures as needed

• Establish controls as per best practices or as required by compliance

• Publish reports as required by management / regulators

• Conduct training to new hires

• Maintain and deliver training programs for the team or business

• Develop business case justifications and present for approvals.

• Maintain regular communications with IT and business department managers and business process managers regarding pertinent IT activities.

• Adhere to business processes, departmental standards, style requirements and all other procedures necessary to meet the business objectives and quality deliveries.

• Manage external vendors if required

• Perform other duties as assigned

Desired Skills & Experience:

The candidate needs to have :

• 5+ years of operations experience in the Commercial insurance industry mainly on reinsurance preferred. Experience is operating Delegate Authorities channel is desired

• Strong experience with policy administration solutions and implementing BAU changes.

• Experienced with Agile SCRUM methodology or project delivery methodologies preferred

• Hands-on experience writing both High-level Business requirements and user stories is desired.

• Knowledge and experience leveraging both IT solutions and business process improvements.

• Experience operating and interfacing with business management, including negotiation and presentation skills.

• Proven track record of creating clear, concise deliverables that reflect a deep understanding of business needs and technical system needs.

• Excellent problem-solving and analytical skills.

• Excellent communication skills, both written and verbal. Understands communication channels and escalates appropriately.

• Experience in SQL and Power BI Reporting is an advantage.

• Strong initiative; able to self-manage. Comfortable with ambiguity and able to work through it to get the right things done.

• Must be able to see tasks through to completion without significant guidance.

• Personal time management skills and ability to meet individual and team deadlines.

• Experience using standard project and business tools including, Microsoft Project, Excel, PowerPoint, Project, SharePoint.

• Team player who works well with technical and business resources.

• Assist with the consolidation of various reports ; weekly tracking, monthly capital reports, service contracts attachment rates for the Team
• Compile market data such as demographics, market and regulatory environment, competitors’ information, strategic accounts, procedures volume and mix, disease prevalence, countries’ reimbursement rates etc.
• Generate monthly sales reports from Power BI and analyze the data for unusual trends/patterns
• Analyze sales/margins - volume, price, mix vs. plan/forecasts; identifying issues & recommending actions
• Support the Marketing and Education Director in groundwork preparation for campaigns and programs such as, compiling countries’ feedback, survey results etc. and analyzing the collated data for trend
• Support the Commercial Team in tracking and consolidating the number of cases supported and performing trend analysis for Management decision making
• Support the Commercial Team in the monitoring/tracking of their capital footprints, service contracts, tenders, sales funnel opportunities
• Prepare reports for the Commercial Team to track, monitor and analyze inventory movements of key distributors for decision making
• Aid in the preparation of market model for SEA, monitoring and analyzing the trend, growth and market share etc. for Management’s use in decision making and during business reviews
• Assist the Commercial Team in the preparation of slides for business reviews
• Other ad-hoc requirements as assigned by the Reporting Manager and Country Head

Job Requirements:

• Bachelor's Degree in Business Administration/ Finance/Business Analytics or in related fields
• 1-2 years’ experience in Commercial/Business Analytics roles preferred
• Possess strong interpersonal and communication skills with the ability to interact with, influence and drive consensus with different stakeholders
• Ability to deep dive into voluminous data and derive insights through consolidation, drill downs and pattern recognition
• Proactive in learning, creating, and leveraging new processes and tools to improve efficiency and effectiveness
• Good understanding on the demand trend and analyse reason for variation

Location : Beach Road – 5 days

Salary : S$3,500.00 - S$4,000.00

We regret to inform that only shortlisted candidates will be contacted

.
Interested candidates, please forward your resume to [email protected]

PERSOLKELLY Singapore Pte Ltd EA License No. 01C4394 I RCB No. 200007268E EA Reg. No. R1107631

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy

• Perform pre- and post-sales technical support to customers.
• Provide support to the sales staff in technical presentations.
• Evaluate and establish a vision system performance specification.

Requirements:

• Diploma in any Engineering field
• At least 2 years of experience in field servicing and semiconductor industry.
• Able to troubleshoot electronics hardware system, PC hardware, OS and networking.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Responsibilities:

• Able to analyze and generate credit, financial and management reports
• Prepare and monitor credit facility submissions to the banks
• Provide credit support to commercial teams
• Maintain the credit system and ensure that credit policies and processes are complied with
• Provide comprehensive credit analysis and reviews of clients
• Liaison with banks, other credit providers and agencies
• Any other ad hoc duties as assigned

Soft skills:

• Good attention to details with strong analytical background
• Strong computer knowledge
• Good communication skills
• Good knowledge of spreadsheet
• Ability to think for himself/herself and to develop new solutions/reports from scratch
• Ability to work as part of a team
• Ability to meet timelines

Qualifications and experience:

• Must have experience in analyzing financial reports and accounting with a keen interest in the oil and shipping markets
• At least 2 years of work experience

We are looking for Business Analysts to join our team - we will work together to design, implement and deliver mission-critical web and mobile applications for our clients. It is imperative that our software applications are designed to be robust, secure and future proof, especially given our portfolio of customers. We would like to tap on your experience, knowledge and resourcefulness to deliver world-class solutions for our clients.

Responsibilities

• Work as a key member of the project team to ensure the project maintenance and enhancement are smooth and successful.
• Collaborate with client stakeholders (IT team and business owners) and internal stakeholders (project management, business management, development and quality assurance).
• Analyze and synthesize business requirements; and build suitable business cases and generate client/business needs through human-centric, visual methods for maintenance project(s).
• Analyze the impacts of requested changes, and conceptualise and recommend appropriate solutions that continuously address changing business needs.
• Evaluate and recommend suitable technology for software enhancement while aligning with the company’s and client’s technology directions, including Tech Stack, cloud-based, enterprise architecture and modernization of legacy systems.
• Conceptualize business processes and present it visually using workflow diagrams and slide decks to effectively communicate complex ideas and concepts.
• Develop user stories, functional/technical specifications and acceptance criteria.
• Document and present findings in the form of workflow diagrams, specifications and other project specific documentation.
• Manage the project timeline, plan and prioritise tasks.
• Support the software enhancement cycle to ensure smooth deployment, adoption and operations.
• Create informative, actionable and repeatable reporting that effectively presents progress and status of different aspects of the project to different stakeholders.
• Identify new opportunities for the company’s digital transformation.

Requirements

• Diploma/Degree in Computer Science, Infocomm Technology, Computer or Electronics Engineering with excellent academic records or outstanding professional or personal achievement.
• Minimum 4 years of proven experience as a Business Analyst in a software delivery project, with a focus on maintenance projects with Agile Methodology in the software industry.
• Prior relevant experiences e.g Business Analysis, Project Management, IT business analysis, application solutioning design and testing.
• Excellent analytical, conceptualisation and problem-solving skills.
• Excellent verbal and written communication skills with the ability to pitch ideas.
• Strong influencing and people management skills.
• Ability of visualizing workflows and translating them into digital mediums e.g. Word, PowerPoint, and Excel.
• Meticulous and detail oriented with excellent documentation skills.
• A driven and motivated personality with aptitude for analysis.
• Strong and avid interest in web and mobile applications.
• Being a pro-active, self-motivated and resourceful team member with good tech/digital knowledge.

The following would be a “plus”

• Prior experience in managing multiple maintenance projects simultaneously.
• Knowledge or experience in implementing projects in at least one of the following areas - Data Analytics, Agile Methodologies, Cloud, Internet and Mobile Technologies, Customer Relationship Management, Knowledge Management and Service Design.
• Business Analysis certification, e.g. Certified Business Analysis Professional (CBAP).

We seek your understanding that only shortlisted candidates will be notified.

Responsibilities:

• Support day-to-day administrative and coordination work to the department
• In charge of filing, data entry and administrative duties
• Preparation and submission of Management reports
• Provide support to ensure effective information flow and communication among various internal and external stakeholders
• Outreach to vendors for business procurement related matters
• Forecast business related budgeting and costings
• Ensure that the company's objectives and sales targets are met
• Any other ad-hoc tasks as assigned

Requirements:

• Candidates must have a minimum of 1 - 2 years relevant office support / business operations / administrative experience
• IT savvy and good in Microsoft Office
• Able to work independently in a fast paced environment
• Able to communicate effectively with various departments

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Executive Summary

Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.

We are looking to hire a Project Finance Analyst to support our client in Singapore which is a top global investment bank.

Responsibilities:

• Assist in preparing of project estimate and forecast
• Tracking of project budget, ensuring it does not deviate from forecast
• Handle Invoicing and Billing, ensure accurate billing from vendor and payments are make accordingly.
• Ensure no duplicate payments are made, liaising with vendors and the relevant depts
• Monitoring project activities, particularly relating to project budget and expenses
• Work closely with PM on Project budget and Resource Budget

Requirements:

• Background in Finance / IT / accounting
• Possess 2-4 years of relevant project finance experience, supporting technology/IT related projects
• Past experience in keeping track of project budget, expenses
• Past experience handling invoice and billing, interacting with vendors
• Possess strong excel skills
• Effective communication and interpersonal skills to collaborate with project teams and stakeholders at all levels.

Responsibilities :

• Handling technical support cases on-site or through phone, Whatsapp and email
• Responsible for carrying out on-site installation and commissioning, troubleshooting, repair and maintenance.
• Escalation and liaising with Vendors on reported technical-related cases.
• Conduct training or demonstrations to clients or users.
• Internal product repair and training

Qualification :

• Min Diploma in Electrical/Electronic Engineering or IT related.
• 2 years relevant experience
• Good presentation and written communication skills
• Customer service oriented, positive attitude

Job Purpose & Objectives

· Work in the Operations Middle Office team in Singapore which handles predominantly Trade Finance, Guarantees, Loans and some Remittances.

Key Responsibilities

· To handle customer enquiries regarding mainly trade finance transactions; liaise with counterparties regarding documents’ discrepancies after checking by Hub/ back office.

· Remit Trade Finance documents and processing of loans (mainly trade-related);

· Review of Midas system transactions and reconciliations;

· Prepare Guarantees Letters / fees invoices etc

· Funding for loan drawdown and rollover;

· Prepare instruction forms for Loans/Guarantees/Trade Finance for input by Hub;

· Setup/ create customer record in Midas and input all authorized signatories/ directors/ beneficiary owners;

· Check account opening forms and documents;

· Download SWIFT AMH messages;

· Perform market price checks and enquiry in Trade Finance Registry;

· Handle remittances & provide month-end bank statements to customers;

· Follow-up of unreconciled Nostro items with counterparties;

· Prepare reports as required for regulatory or internal purpose;

· Handle audit confirmation requests from customers;

· Assist on Worldcheck and FIRCO checks when required;

· Other duties that may be assigned as necessary.

Qualification & Experience

· Over 8 – 10 years hands-on experience in Trade Finance;

· Experience in Loan administration;

· Bachelor Degree or Diploma in Banking / International Trade / Business Administration / Finance or similar.

Knowledge & Skills

· UCP600 & ISBP knowledge required.

· Able to handle full set of Import/ Export documents including LC and all related document checking, financing, discounting, advising, collection, SBLC etc

· Good knowledge and familiar with Singapore banking regulations & practices and reporting requirements

· PC skills – words, excel etc

Language

· Fluent in written and spoken English. Ability to converse in Mandarin is preferred.

Other Skills (e.g. Interpersonal, Communication etc)

· Strong interpersonal and communication skills;

· Customer-oriented;

· Well-organized and meticulous/ keen eyes for details;

· Self-motivated and ability to work in a multi-cultural environment;

· Strong team player with ability to work independently;

· Ability to work under pressure.

Recruitment Process

The recruitment process would include personal interviews.

If you are interested in applying for this role, please email your full CV to [email protected]

The Sales Support Manager is responsible for overseeing the Customer Service Representative Team and ensure timely, accurate order processing and responding. The Manager will manage and track approved customer RFQ, orders and billing, as well as, work closely with the Contracts team and Program Management organization, to address and resolve any order issues. This job reports to the Sales Support Director.

Summary of Duties:

• Ensure the team processes internal and external customer purchase orders and requests, in a timely manner
• Review customer orders - EDI, web portal based, e-mail, for accuracy
• Take an active role in identifying and resolving any order issues
• Understand all aspects of the Order Management process
• Provide Order Processors with training and guidance; assist co-workers with resolutions of issues on orders.
• Develop, document, existing and new processes/procedures
• Partner with Sales, Operations, Quality & Finance to streamline interconnecting processes impacting Order Management
• Maintain the company's order processing manual
• Review daily order deck to ensure order accuracy
• Monitor Order Processing productivity and SOM activity through Order Management
• Ensure team can effectively resolve customer issues/concerns
• Respond to customer esclated inquiries and requests
• Develop and maintain excellent rapport with customers, both internal and external
• Manage customer’s backlog order and customers’ billing process
• Maintain working knowledge of M3 products and order processes
• Perform other ad hoc duties as assigned
• Manage department’s schedule to attend shipping/production needs
• Track and make sure billing and invoice reach to customer successfully
• Assist with billing dispute if needed
• Work with Program Management and the Contracts team to reduce errors, double activities and inefficiency.
• Customarily and regularly directs the work of two or more employees
• Responsible for hiring, termination and the advancement/promotion of employees
• Customarily and regularly exercises discretion and independent judgment

Qualifications:

Education: Bachelor’s degree in Business or a business-related field preferred

Experience: 5+ years of experience of Order Management processing.

Experience: 2+ years of experience leading or managing people.

Other Skills: Problem-solving, well organized, detailed oriented and accurate, excellent written and verbal communication skills. Advanced skills in Microsoft Excel, PowerPoint, and Word. Knowledge and understanding of basic ERP/MRP functions and applications is preferred.

Description: Entry – Mid Level position within field

Traveling is required

• Monitor fleet charter status with commercial head of shipping
• Maintain technical library, fleet membership, provide up-to-date information, fleet list
• Retrieve DANAOS messages, point out reports
• Liaise with Greece office
• Control the operational status, vessel monitoring, analysis data and produce report
• Engage in carbon control measures

Job Overview

We are looking for a Fraud Risk Analyst to be responsible for identifying and remediating potential mules/scam-related risks within the Institutional Banking Group while providing strategic support to the Fraud Review Team.

The ideal candidate should demonstrable analytical skills along with a passion for research and discovery.

Responsibilities

-Use data driven insights to improve effectiveness and recommend process optimization(s)

-Identify new and emerging fraud patterns using data analytics, reports and systems

-Escalate complex or unresolved fraud risk to stakeholders as required

-Educate stakeholders on emerging fraud threats

-Embrace new approaches to increase efficiencies, improve fraud detection and reduce risk

-Actively support the Group’s Anti-Fraud strategy and other related functions

Requirements and skills

-Self-initiated to resolve issues, with demonstrated ability to understand and identify appropriate solutions and/or alternatives

-Strong interpersonal and communication skills

-Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy

-Honest and ethical with high levels of integrity and confidentiality

Qualifications

-Bachelors' degree in Mathematics, Computer Science, Information Management or Statistics or related

-1-2 years’ experience as a Data Analyst or Business Data Analyst

-Proficient in Microsoft Word, Excel, Power point

-Proficient in Python and JavaScript; experience with SQL is preferred.

-Experience with common data science toolkits, such as Pandas, NumPy, Pyppeteer, Matplotlib. Experience in ML toolkits such as scikit-learn is a plus

Interested candidates may apply through the application system. We regret to inform only shortlisted candidates will be notified.

EA License No. 01C4394 • RCB No. 200007268E •Derrick Tiew Yong Han EA Registration No. R1877971

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• Providing technical application support to infra and application teams; Assisting with system integrations and infrastructure

• Identifying and resolving technical issues; support day to day operations

• Provide operational support like shakedown, monitoring the availability of the applications, deployment, system health check, etc

• Attend to incidents and problem resolution within stipulated SLA

• Maintaining and updating technical documents and procedures

• Work with the vendor like Microsoft, IBM for upgrades/issues/analysis

• Interface with different stakeholders in the project (security team, customers, infra and application teams)

• Experience in monitoring, tuning and troubleshooting of IIS, .Net Framework related issues

About your role:

• To provide quality day-to-day L2 Production support for Java/Web-based application.
• To coordinate and support infrastructure maintenance activities.
• To manage implementations of new application releases, adhering to the best practices of the release management process.
• To work with various partners such as Peer Application Teams, Infrastructure, Vendors, Security and Change teams, to provide seamless support for the business.
• To manage Production issues by responding in a timely manner in accordance to the Service Level Agreement with the Business.
• To enhance existing support process to maintain/improve service level quality.

Your Background

1. Linux; Unix Shell Scripting: Proficiency in Linux operating system.
   Strong knowledge of Unix Shell Scripting for system administration and automation tasks.
2. SQL (MYSQL/MSSQL): Expertise in SQL databases, including MYSQL and MSSQL.
   Ability to write complex queries and optimize database performance.
3. Java/Web-based: Extensive hands-on experience in Java programming.
   Proficiency in web-based application development using Java technologies.
4. OpenShift/Docker :Familiarity with containerization technologies such as OpenShift and Docker.
   Ability to implement and manage containerized solutions for deployment and scalability.
5. Proven experience as an Application Developer or similar role.
   

EA License Number : 11C4879