5.5 days, 9am-6pm, 9am-1pm (Sat) + Standby duty at least once a month

Salary: $2400 -$2800 + OT on standby duty

Address: Pasir Panjang

Primary Function:

To provide general sales support services in meeting all deadlines and undertaking all administrative work of the department with professionalism.

Job scope:

• To handle inquiries and ensure quotations are furnished to customers on time.
• Processing of orders within the dateline and consolidate customer’s requirements ensuring on time delivery.
• Liaise with customers for delivery timings and locations
• Filing of invoices and other related documents.
• Undertake any other duties in relation to the job scope as assigned by your superior from time to time.

Requirements:

• Minimum: GCE O Level
• Basic Microsoft application especially Excel & Word
• Knowledge of Singapore Customs permits will be an advantage but not a necessity as training will be provided.

Quah Siying (Jeslyn) R1982418

The Supreme HR Advisory Pte Ltd 14C7279

< Responsibilities & Duties >

1) Perform quantitative analysis.

2) For Equity Investment;

• Quantitative research for ESG related factors and stock prices.
• Evaluate and implement effectiveness of earning revisions.
• Quantitative research for effectiveness of internal ratings and performances in Asia equity especially for China market.

3) For Fixed Income investment;

• Quantitative research with ESG related factors to help integrations in investment processes.
• Collaborate with the Headquarters in Tokyo and global fixed income investment teams to help ESG integrations.
• Investment performance analysis with quantitative approaches.
• Quantitative modelling for Asia fixed income markets.

4) Develop a new products and/or investment models with implementations of AI and machine learnings.

5) Provide explanations of mathematically complicated model, performances and other analytic methods to external stakeholders in Japan in a simplified manner comprehensible to those without a mathematical background.

<Required>

1) More than 4 years of experience in Asset Management industry.

2) More than 3 years of experiences in quantitative analysis and operational processes.

3) Working experience in asset management industry developing and maintain Quantitative Investment Model.

4) Strong expertise in macro-economic and market data analysis.

5) Experience in preparing performance report for clients or fund evaluation agencies.

6) Higher quality skills of exploring `Alternative Data (Patent, ESG, Point of Sales and Tick).

7) Microsoft Office Suite: Proficient with Word/PowerPoint/Access/Excel and VBA programming.

8) OMS, Financial data services: Excellent command of CR-IMS and Bloomberg.

9) Japanese language skill of JLPT N1 or equivalent to be able to directly provide clear and accurate explanation on complicated model, performances and other analytic methods to external stakeholders in Japan.

<Preferred>

1) A Bachelor of Engineering or Bachelor of Science (Information System) Master’s Degree in Engineering preferred.

Position: Actimize System Analyst
Employment Type: 1-year Agency Contract (Highly Renewable)
Location: Alexandra Road
Mode of Work: Hybrid

Project: Actimize TM L3 Support

Key Skills
Shell Script, Oracle SQL, Control-M, System Diagram

Job Objectives

To support AML Actimize TM L3 support for Singapore and Regional entities

Key Responsibilities

• Supporting AML Actimize L3 support for Transaction Monitoring system
• Liaise with application teams across group and countries build the fixes or possibly enhancements according to the technical solution plan
• Analyse user requirements and convert requirements to design document and other system documentation to capture key design decisions
• Plan technical deliverables, perform development works to meet project’s requirements within schedule
• Perform data mapping and process mapping with interfacing applications
• Escalate issues that impacts project schedule on timely basis and propose workarounds/resolutions
• Create technical documents for the solutions. Compile timely, comprehensive, and accurate documentation as requested
• Test, maintain and recommend software improvements to ensure strong functionality and optimization
• Work with production support team members to conduct root cause analysis of issues, review new and existing code and/or perform unit testing
• Partner with Test Management teams to ensure completion of SIT, UAT, performance / load testing and application security testing with quality result
• Liaise with other application teams and business users to prepare test cases and test data prior to testing in UAT and Mock Run environment
• Manage project change request approval windows and deployment schedule
• Facilitate and provide technical and testing support before and after production deployment
• Liaise with other units across IT and Business in the organization
• Manage external vendors for project delivery within schedule

Job Requirements:

• At least 10 years of working experience in IT industry
• At least 6 years of experience working with Actimize AML technology solution
• At least 6 years of experience / knowledge in Unix Shell Scripting, Oracle, Java and Python
• At least 6 years of experience in application and database design and UI/UX design
• At least 2 years of experience in business analysis, data mapping and process mapping
• Ability to multitask effectively and handle large amounts of data

If keen, kindly forward your CV to [email protected]

Tangspac Consulting Pte Ltd
#03-02 The Octagon, 105 Cecil Street, Singapore 069534
EA Personnel Name: Olsem Stefanus Emmanuel
EA License: 07C3635 | EA Registration: R2094432

Role and Responsibilities

1. Works closely with the Project Lead to Create New Estimation Model, Modifies/Enhances existing Estimation Models.

2. Liaise with stakeholders to understand and identify business requirements.

3. Conduct in-depth analysis of the business requirements specifications and feasibility studies on possible solutions using Excel / Excel Macro

4. Develop / modify the Estimation Models

5. Conduct User Acceptance Test (UAT) with the stakeholders, Fix bugs detected from the UAT

6. Work with the Project Lead to develop the documentation.

7. Provides technical go live support.

Requirements / Qualifications

1. Proficient in Excel and Excel Macro

2. Ability to work independently with minimum supervision.

3. Team Player

Regards,

Lini

Recruitment Consultant

R22108463

Research Analyst

My client is a Family Office, located in Singapore. They are looking for a Research Analyst to join their investment team.

Your New Company

You will be working for a reputable Family Office within the Banking & Financial Services industry who is looking for a research analyst to be based in Singapore. As the business continues to scale, they are looking for a highly driven and motivated analyst to join their global and dynamic business.

Your New Role

As a research analyst, you will be conducting fundamental research and performing due diligence with external stakeholders. You will also be working closely with the investment team to identify and evaluate investment opportunities.

What You’ll Need to Succeed

To be successful in this role, you must have

· Minimally 1 year of working experience, ideally in Funds of Funds and Family Office research

· Good communication skills to liaise with internal stakeholders

· Strong drive and motivation

What you’ll get in return

· Opportunity to work with an industry leading professional in the business

· Competitive compensation package including a performance-based bonus structure

· Overseas exposure opportunities for career development

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to [email protected]. If this job isn't the right opportunity for you but you are looking for a new opportunity in the banking space, please contact me for a confidential discussion on your career.

Registration No: R23113633 ; EA License No: 07C3924, Company Registration No: 200609504D

JOB PURPOSE:

The Marketing Price Support Representative (MPSR) is responsible for coordinating and supporting all activities involved in obtaining and maintaining preferred supplier pricing for specific customer opportunities.

MPSR only support suppliers with Information System setup for pricing and debits establishment.

They work directly with the Supplier and Product Marketing team for the following processes:

1. to process pricing requests (Locals)
2. to convert Locals to pricing contracts (ship & debits or SSD)
3. to maintain validity of established ship & debits (SSD)

Core Responsibilities:

• To qualify local requests ensuring they meet the Product Marketing established Service Level Agreement and suppliers require information while filtering out requests that already have valid debit pricing in place.
• To prepare and submit locals to suppliers with supplier’s information system or supplier’s portal.
• To convert local requests to debits upon notification by Product Marketing and update internal systems (Associate Meet Comp) with the appropriate evident of supplier debits agreement.
• To proactively follow up with suppliers to secure pricing responses and communicate them to Product Marketing.
• To maintain validity of all established ship & debits.

CREDENTIALS:

QUALIFICATIONS

Local Diploma holders of any discipline preferably from an Electronics faculty.

EXPERIENCE

Operating knowledge of Microsoft Office (Excel, Word & Outlook) and ability to navigate web based systems.

Company overview

Nomura is an Asia-based financial services group with an integrated global network spanning over 30 countries. By connecting markets East & West, Nomura services the needs of individuals, institutions, corporates and governments through its three business divisions: Retail, Asset Management, and Wholesale (Global Markets and Investment Banking). Founded in 1925, the firm is built on a tradition of disciplined entrepreneurship, serving clients with creative solutions and considered thought leadership. For further information about Nomura, visit www.nomura.com

Aon’s Benefit Index®, Nomura’s benefits rank #1 amongst our competitors

Nomura's Operations department supports the company's business activities through efficient operational processes. The team collaborates with senior leadership, business units, and stakeholders to develop effective operational strategies, providing guidance on process design, implementation, and management to align operations with business objectives. Nomura's Operations team specializes in trade processing, settlement, custody, and asset servicing, known for providing exceptional service to clients. With a strong track record and commitment to innovation and global reach, Nomura's Operations department is well-positioned to continue driving growth and success in the financial industry.

Function overview
The Know Your Customer (KYC) Controls team has a regional exposure covering the controls against money laundering and terrorist financing for different entities of Nomura in the region. The requirements for compliance are conferred by regulations and guidelines in different countries.

Role description

• Conduct name screening for client on-boarding or periodic review due diligence for Wealth Management clients, counterparties and other parties
• Ensure name screening alerts are handled according to Bank guidelines and procedures
• Ensure client information and documents are validated / updated correctly for name screening
• Ensure proper reasoning and justification on any escalations to FCC, Legal & Compliance teams
• Ability to work with minimal supervision, oversight and with cross region teams
• Flexible and be quick to adopt change in policies, systems and requirements

Job Requirement:

• Degree in Banking/Business/Economics/Finance
• Preferably with 1 to 2 years of relevant experience in KYC
• Knowledge of AML/KYC regulatory requirement in Wealth Management / Private Banking
• Team player and willing to take on adhoc initiatives and projects
• Accuracy, attention to details to avoid errors
• Proficient technically and analytically
• Good communication and interpersonal skills
• Good knowledge and skills on MS Excel and MS PowerPoint
• bAbility to read and understand Chinese is an advantage

Diversity Statement

Nomura is committed to an employment policy of equal opportunities, and is fundamentally opposed to any less favourable treatment accorded to existing or potential members of staff on the grounds of race, creed, colour, nationality, disability, marital status, pregnancy, gender or sexual orientation.

DISCLAIMER: This Job Description is for reference only, and whilst this is intended to be an accurate reflection of the current job, it is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. The management reserves the right to revise the job and may, at his or her discretion, assign or reassign duties and responsibilities to this job at any time.

Nomura is an Equal Opportunity Employer

SFID: 5844

iNova was certified as a Best Place to Work in 2021. We are innovative, motivated, and passionately solution focused to support our customers in leading a healthy lifestyle. Join the team to experience the reasons why people love working for us!

The Opportunity

We currently have an opportunity for an experienced Pipeline Business Analyst & Program Manager to join our Group Innovation team on a full-time basis.

Reporting to the Executive Director – Portfolio Strategy & Innovation, the primary purpose of this position is to support and coordinate the management of this iNova pipeline, including the NPD governance model (iGate/iLaunch, with support to various related sub-processes), business analytics and reporting to ensure efficient resource deployment and enable effective and accurate decision making

Key accountabilities include:

1. iGate & NPD portfolio process management

• Manage iGate executive meeting calendar, agenda, pre-reads, scorecards, TM1 uploads, etc. for both central and delegated model iGates, all iGate documentation, storage and workflow (Cloud-based SharePoint and TM1). Gatekeeper for iGate Stage gate process – ensure templates are populated correctly and ready for iGate executive review and approve. Relay decisions and outcomes from iGate executive to relevant parties across regions
• Manage all iGate communications across all regions and evolve iGate process in line with company needs as needed and work with project managers and innovation leads to populate aggregate iNova NPI portfolio tracker, Project status reports (RAG review) and NPD grids. Arrange ad hoc iGate training as/when required across regions
• Coordinator for pre-iGate Triage forums. This includes agenda build, coordinating inputs, generating reports building presentation decks, sending pre-reads and follow up actions/minutes and support for other iGate/iLaunch related sub-processes with SME’s and process owners (e.g. change control process, Veeva artwork process, NPD claims support process, etc.

2. Pipeline Analysis & Reporting

• Accountable for managing all new product pipeline data (project and financial details) across all iNova systems and platforms (TM1, Power BI, Portfolio Tracker, 5 year NPD grids, etc.). Ensure timely uploads and ongoing accuracy checking, working with relevant data owners and stakeholders. Generate regular pipeline reports for various stakeholders and meetings (ED- Strategy & Innovation; iET, TPG board meeting, Innovation team WIGO’s, to aid decision making and resource planning.
• Coordinator for regular NPD Prioritisation Reviews. This includes agenda build, coordinating inputs, generating reports, building presentation decks, sending pre-reads and follow up actions/minutes, troubleshoot as required – e.g. pacing of NPD across years, regions and markets; gaps x region, NPD launch year bottle necks; pacing of iGates fortnightly; resource gaps/insufficiency, etc.

3. Innovation Software Systems & IT platform management

• Manage current system (PTT/TM1) including TM1 uploads from iGate templates with IO and finance leads, checking data integrity of iGate metrics in TM1 and reports with IO’s/Finance leads, generate relevant NPD portfolio reports and metrics. Migrate current systems into new software solutions and manage ongoing and manage SharePoint repository for iGate process and documents (including electronic workflow)

About You

To be successful in this role, you will possess a minimum of 3 years’ experience in managing multiple OTC/healthcare projects from a project management and program management perspective

Other key requirements for this role include:

• Project Management qualifications
• MS Project software or similar
• NPI portfolio software or similar
• Process management and Coordination
• Business Analytics skills
• IT acumen
• Innovation process experience and skills

Additional Requirements / Working Conditions

• Adhere to company values at all times

The Company

iNova has a diverse portfolio of iconic brands across 20 countries including Australia & New Zealand, Asia and Africa and a dedicated team who put people's health first every day. With our unique blend of leadership and empowerment, we are just that little bit different and are proud of who we are.

We know our people perform their best when they are happy and healthy at work, so we offer a range of benefits including:

• Health and wellness initiatives
• A thriving awards and recognition program
• And a day off for your birthday!

How to Apply

If you wish to be part of an energetic team within a thriving organisation, focused on bringing innovative products to market, please APPLY TODAY by sending your resume to Elisse Lee at [email protected]! We want you to join us in our pursuit of healthy living!

Contract type: Full Time- permanent.
Location: Singapore.

JOB OVERVIEW
We are seeking a Senior Data Analyst to offer analytics support to crucial business sectors, with a focus on delivering valuable management information and insights to a diverse range of internal and external stakeholders. Key to this position is the capacity to collaborate with stakeholders at various organizational levels, ensuring their needs are transformed into both technical and non-technical outcomes. A vital aspect of the role involves actively contributing to advancing Study Group's transition towards a more data-driven culture, all while supporting data governance initiatives.

ABOUT THE ROLE

• Undertake simple and complex statistical analysis of a variety of different datasets whilst producing (and monitoring) performance measures, modelling scenarios and outcomes as necessary, for a variety of stakeholders across the organisation. This will include internal and external data, and the use of quantitative and qualitative analytics techniques. Data quality checks and screening are often necessary as is the ability to provide quality assurance re: imported data.
• Derive insights and explain/interpret trends identified, and their implications which can include presenting findings to stakeholders. This will involve preparing and leading on reports and producing suitable metrics which are appropriately benchmarked. An integral component of the role is ensuring that data is fully understood and utilised appropriately, providing further information or context as required, and training end users on new reports and dashboards.
• Manage and design the reporting environment, working to identifying areas to increase efficiency and automation of processes, whilst establishing and maintaining automated data processes. This will involve working with the Data Architecture Team around the data lake by identifying and revising reporting requirements. Will need to develop and maintain MI/data reports and dashboards. Reports often must be generated from multiple systems and some data integration work will be required. Also there is a responsibility to maintain documentation relating to reports and dashboards.
• Create appropriate data visualisations, utilising PowerBI, Tableau and other appropriate tools like R, all in service of providing an accessible way to see and understand trends, outliers, and patterns in data.
• Manage complex data-related projects and the production of data products from their inception to conclusion, including those involving complex data modelling and forecasting. This will include supporting initiatives for data integrity and normalisation.
• Support adhoc requests for data.
• Process confidential data and information according to guidelines, with a complete understanding of GDPR and the Data Protection Act and the implications for the work – advising stakeholders as appropriate.
• Collaborate with colleagues to share knowledge and understanding of data analysis tools and techniques, ensuring effective data utilization. Contribute to discussions on systems, databases, platforms, software, and data tools, particularly concerning data and analytics requirements for new or upgraded systems.
• Take a lead in promoting improved data literacy within Study Group and contribute to fostering a data culture across the organization. Advocate for enhanced use and management of data at Study Group.

ABOUT YOU

• Undergraduate degree (2:1 or above) from a reputable university or equivalent experience.
• Preferably holds a master’s or PhD qualification.
• Extensive experience in a Management Information/Analyst role using Cognos Business Analytics or PowerBI, Tableau, advanced Excel, and SQL.
• Proven track record of effective collaboration with stakeholders in specialist and technical roles, including IT infrastructure, data, and analytics specialists, as well as senior executives.
• Demonstrated ability to exercise sound judgment and initiative in managing competing priorities and requirements while ensuring key objectives are met.
• Ideally experienced with SQL server, Microsoft Azure Data Lake, or Oracle databases and data warehouses.
• Highly desirable to have experience with Alteryx, R, and/or Python.

ABOUT US

Study Group is a leading international education provider that is dedicated and passionate about helping students around the world, creating a brighter future and reaching their full potential. With university partnerships and a variety of face-to-face, online, and hybrid study programmes, we are able to provide students with the resources and guidance they need to succeed. Our global network of offices and university partnerships ensure that students receive the best educational services available. Additionally, our Insendi platform enables us to deliver innovative, accessible, and intuitive digital learning experiences with the most advanced digital tools available.

ORGANISATIONAL COMPLIANCE

Study Group is proud of its high standards in safeguarding and recognises its importance in enabling the best possible student experience and outcomes. For successful applicants, the following checks will be conducted- Criminal Background Check (country-specific), x2 References, ID and Right to Work checks as well as Education Verification.
We are proud to be an equal-opportunity employer and we strive to create a diverse and inclusive workplace. We are committed to providing equal opportunities for all individuals, regardless of race, gender, religion, nationality, or any other factor. We believe that the best person for the job should be selected based on skills and experience alone. Your information will be kept confidential and stored securely. Please see our Privacy Policy.

• Coordinate and support the sales team in achieving their sales targets for insurance policies and products.
• Support the sales team in preparing and processing insurance policies, quotes, and applications.
• Respond to inquiries about insurance coverage, policy details, claims, and related issues.
• Prepare and maintain accurate sales reports, records, and customer databases in compliance with relevant regulations and company policies.
• Communicate effectively with team to gather required information, answer inquiries, and provide exceptional customer service.
• Provide administrative support to the sales team by managing paperwork, filing, and documentation.

Requirement:

• GCE ‘N’ level & above.
• At least 2 years of admin experience in Insurance industry.
• Proficient with Microsoft Office

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Responsibilities

• Support the product team for iFAST product financing business (margin loans) in the management of the margin business and drive growth for the regional loan book across Singapore/Malaysia/Hong Kong
• Research and analyse current market trends to develop and execute marketing campaigns to drive offshore wealth and banking business division for key markets
• Assist and collaborate in large-scale regional Fintech projects that would add value to iFAST ecosystem and support in end-to-end planning and delivery of project cycle
• Work closely with internal stakeholders including legal/compliance, IT, finance, operations and various regional business units to achieve project outcomes
• Support in the ad-hoc UAT testing on web and mobile application portals for ongoing and new projects
• Additional/ ad-hoc duties may be assigned by Manager when required

Requirements

• Bachelor’s Degree in Business/Finance/Marketing
• Strong ownership and accountability
• Strong analytical skills and verbal/written communication skills
• Knowledge in financial products, banking services and wealth management is a plus
• Some experience in project or product management would be an added advantage

All applications will be treated in strict confidence. We regret that only shortlisted applicants will be notified.

Note: Job responsibilities / requirements are representative and are not intended to be a detailed list. Other tasks/abilities may be required of the incumbent, relative to the specific assignment.

• Attend to helpdesk requests and provide 1st level desktop support to all users.
• Troubleshoot issues related to computers, applications and mobile phones.
• Setup PCs & printers.
• Setup projectors for meetings.
• Install desktop applications.
• PC upgrade and migration of data.
• Any other matters / projects that the management may require assistance with from time to time.

Requirements:

• Diploma in Information Technology or Computer Science.
• Minimum 2 years of working experience in similar capacity preferred. Applicants without working experience may also apply.
• Strong problem-solving skills.
• Able to work independently with minimal supervision.
• Good interpersonal skills and a team player

Please visit our website at www.drewnapier.com for more information.

Kindly email us your detailed resume in MS Word or PDF format only, stating full details of qualifications, experience, current and expected salaries.

(We thank all applicants for writing in. Only shortlisted candidates will be notified. All applications will be treated with the strictest confidence).

14

• Responsible to collect business requirements and translate them into functional requirement specifications.
• Manage the SDLC of assigned projects from initialization to closure.
• Liaise with vendors to ensure successful software system delivery and technical feasibility.

Requirements:

• Degree in Computer Science or the equivalent
• At least 2 years of experience in software development and maintaining web and mobile applications.
• Proficient in frameworks such as Angular, Spring Boot and in Unix/Linux based environment.
• Strong knowledge in programming such as Java, JavaScript, Angular, Unix Shell Scripting and relational databases and related scripting such as Oracle, SQL, mySQL.
• Willing to take a contract role with a possibility of conversion to permanent.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Job Description

To perform business support for the Internal Control and Administration team of Global Corporate & Investment Banking Division (GCIB) with a focus on the responsibilities set out below.

• To provide support to GCBDA and AIBD for general administrative duties such as, but not limited to, scheduling, systems set up/access application, expenses, logistics and other tasks such as filing, scanning, printing, binding, sending documents, assisting on conference room setup, issuing visitor access pass, reviewing business card application, vault/warehouse management & new joiner on/offboarding process and stationery management.
• Supporting Managing Directors in GCBDA and AIBD for business trip and Gift & Hospitality event pre-event arrangements and post-event claims.
• To arrange payment of invoice and to submit claims in relation to business trip, entertainments and miscellaneous expenses which cannot be requested or processed by MGS (outsourcing entity).
• Personal Assistant (PA) and cover PA for senior management, when they are out of office as a backup.
• Support and work closely with assigned internal stakeholders and colleagues across varied departments and also offshoring team to ensure smooth delivery of work responsibilities and operations.
• To coordinate and control office’s equipment (e.g., mobile PC, soft/hard token, assets verification report, etc.) in GCIB.
• To provide support in administrative matters and ad-hoc tasks assigned by HOD from time to time.

Job Requirements:

• Minimum Diploma Qualified
• Minimum 5 years’ experience in business support, coordination, or administration.
• Team player with good interpersonal and communication skills.
• Ability to work under strict timelines and manage multiple tasks simultaneously.
• Ability to adapt to the changing needs of the organization and demands of internal and external stakeholders.
• Attention to details and desire to deliver high quality outputs.
• Proficiency in MS Excel (e.g., running and creating functions, pivot tables, charts), Word, PowerPoint

Job ID: 10063866

We are looking to speak to Software Support Analysts with experience in supporting or developing applications.

Responsibilities

• Provide technical and functional Level 1 and Level 2 application support to a portfolio of Corporate IT and Security applications.
• Communication with end-users via phone, chat, email, and/or a support ticketing.
• Analyze and manage incidents/problems/requests coming from users.
• Collaborate with cross-functional teams to troubleshoot and resolve technical issues efficiently.
• Readressing the issue towards L3 application or infrastructure teams.
• Supervise and monitor daily and monthly jobs.
• Handle user request by working closely with project, infrastructure and production teams
• Process and issue daily, weekly and monthly reporting on data and tickets
• Able to work in shifting schedules (ASIA and EMEA)

Requirements

• Possesses strong analytical, logical and problem solving skills
• Technical background (basic/intermediate knowledge of databases, application servers and programming languages)
• Excelent communication skills in English, both written and verbal, with the ability to convey technical concemts to non-technical users.
• Possesses strong written and verbal communication skills in English.
• Strong perseverance, diligence towards attaining goals and effective time management
• Self-motivated, flexible and an excellent team player
• Understanding and respect of cultural diversity
• Ability to multi-task and work independently with minimal supervision
• Understand concepts of IT Production environment and deployment process
• Experience working in the financial industry or a similarly regulated environment
• Programing or scripting skills for automation purpose

iKas International (Asia) Pte Ltd

“Sanderson-iKas” is the brand name for iKas International (Asia) Pte Ltd

EA License No.: 16S8086

EA Reg Personnel No.: R21101138

Job Responsibilities:

• To manage the loan drawdown process for front office groups - preparation of necessary documents for account opening, loan execution and drawdown
• To liaise with customers and facility agents for on-boarding and ongoing account management matters
• To manage the administrative aspect of an Account Bank (such as quoting of rates, rate fixing, update of signatories, liaising with customers and back office)
• To liaise with various booking offices on loan administration matters and update control sheets, other records from drawdown, rollover, interest fixing and repayments
• To prepare various management reportings (such as portfolio credit reportings)
• To support the daily monitoring of MTM exposures of IRS and FX facilities
• To support the periodic MAS reportings (such as MAS Top 100, MAS610, MAS757, s35)

Job Requirement:

• At least a high school/secondary school completion certificate
• At least 5 years in a financial institution, in a loan administration function
• Good understanding of the mechanics of loan administration functions
• Good working experience of Word and Excel applications
• Ability to work independently to deliver within timeline
• Strong coordination abilities, to manage multiple tasks concurrently within tight timeframes
• Willingness to deal with issues/challenges in a solution-oriented manner

• Maintaining contacts with airlines, trade, industry and government bodies to keep abreast of information and economy/market developments
• Manage daily shipping co-ordination of shipments by air, sea (export/import/3rd party/local delivery)

Requirements:

• GCE O Level and above
• At least 2 years of working experience as Sales admin

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Company overview

Nomura is an Asia-based financial services group with an integrated global network spanning over 30 countries. By connecting markets East & West, Nomura services the needs of individuals, institutions, corporates and governments through its three business divisions: Retail, Asset Management, and Wholesale (Global Markets and Investment Banking). Founded in 1925, the firm is built on a tradition of disciplined entrepreneurship, serving clients with creative solutions and considered thought leadership. For further information about Nomura, visit www.nomura.com

Aon’s Benefit Index®, Nomura’s benefits rank #1 amongst our competitors

Nomura's Operations department supports the company's business activities through efficient operational processes. The team collaborates with senior leadership, business units, and stakeholders to develop effective operational strategies, providing guidance on process design, implementation, and management to align operations with business objectives. Nomura's Operations team specializes in trade processing, settlement, custody, and asset servicing, known for providing exceptional service to clients. With a strong track record and commitment to innovation and global reach, Nomura's Operations department is well-positioned to continue driving growth and success in the financial industry.

Function Overview
The Know Your Customer (KYC) Controls team has a regional exposure covering the controls against money laundering and terrorist financing for different entities of Nomura in the region. The requirements for compliance are conferred by regulations and guidelines in different countries.

Role description

• Conduct name screening for client on-boarding or periodic review due diligence for Wealth Management clients, counterparties and other parties
• Ensure name screening alerts are handled according to Bank guidelines and procedures
• Ensure client information and documents are validated / updated correctly for name screening
• Ensure proper reasoning and justification on any escalations to FCC, Legal & Compliance teams
• Ability to work with minimal supervision, oversight and with cross region teams
• Flexible and be quick to adopt change in policies, systems and requirements

Job Requirement:

• Degree in Banking/Business/Economics/Finance
• Preferably with 1 to 2 years of relevant experience in KYC
• Knowledge of AML/KYC regulatory requirement in Wealth Management / Private Banking
• Team player and willing to take on adhoc initiatives and projects
• Accuracy, attention to details to avoid errors
• Proficient technically and analytically
• Good communication and interpersonal skills
• Good knowledge and skills on MS Excel and MS PowerPoint
• Ability to read and understand Chinese is an advantage

Diversity Statement

Nomura is committed to an employment policy of equal opportunities, and is fundamentally opposed to any less favourable treatment accorded to existing or potential members of staff on the grounds of race, creed, colour, nationality, disability, marital status, pregnancy, gender or sexual orientation.

DISCLAIMER: This Job Description is for reference only, and whilst this is intended to be an accurate reflection of the current job, it is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. The management reserves the right to revise the job and may, at his or her discretion, assign or reassign duties and responsibilities to this job at any time.

Nomura is an Equal Opportunity Employer

SFID: 5633

To provide application support the following system:

1. CRMS

2. CIMS

3. CRMS

• Daily Monitoring and Support of servers and equipment
• Monitoring of alerts during and after office hours
• Perform hotfixes as and when required.
• Perform monthly deployments and quarterly DB password change.
• Adhoc task related to system activities such as server patches, troubleshooting and assist in monthly report preparation.
• Monitoring of servers to ensure efficient operations.
• To be well versed with our integrated Customer Relationship Management system in order to respond to technical queries.
• To provide first level support to business users in a timely, effective, and efficient manner.
• To collaborate with business partners, third party vendors, and technology teams to achieve effective issue resolution within the specified SLA.
• To analyse, document and track all actions taken throughout the lifecycle of the issue.
• To evaluate documented resolutions, analyse trends, and make recommendations to prevent future occurrences of similar issues.
• To participate and collaborate with the development team in requirements gathering, clarification, and analyse impacts on issue or users’ requirements.
• To assist the application development team as needed by validating fixes or enhancement to ensure problems have been adequately resolved.
• To report to the Project Manager pertaining all production support activities.
• To participate in system maintenance activities at odd hours when required including midnights, weekends and public holidays.

Overview

With over 18,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft’s end-to-end customer experience. Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services, but also because we provide a differentiated and connected customer experience.

Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we help customers and partners resolve their issues quickly, prevent future problems from occurring, and demonstrate new ways to achieve more from their Microsoft investment.

Connected Customer Support Experience delivers connected support experiences to our customers to gain and keep their trust.

Our Service Manager will be positioned and aligned with our customers as Chief Operating Officers within the account, strategically placed to ensure that we have the appropriate level of engagement to support and drive the customer’s reactive support landscape and improve operational health. As such you will work with some of the world’s largest companies, public sector depts and not for profit organisations pursuing strategic activities, utilising Microsoft technologies to modernise their business.  
We create an environment where you can do your best work and build a career both in the Service Manager role as well as the wider Microsoft. As your interests and goals evolve we will enable you to connect you with a diverse, thriving community that can help you grow.

This role is flexible in that you can work up to 50% from home.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

Customer Resolution

• Acts as an internal expert to resolve longer running, sensitive, or escalated issues or acts as a primary contact for escalated issues on behalf of less experienced IC levels. Identifies and builds relationships with various internal and external teams and senior leaders to resolve customer issues. Leads strategic projects. Informally provides coaching, mentorship, or support to less experienced Support Escalation Managers to resolve customer issues.
• Leads inter-regions, cross-regions, cross-group, or account team unit (ATU) initiatives by creating plans and managing relationships with other business units to improve the customer support experience for a group of customers or a specific region/area. Acts as a subject matter expert on best practices to support the customer experience.
• Reviews status updates to customers and provides informal guidance to others on communicating with internal stakeholders through various channels of communication for highly sensitive or difficult issues.
• Leads strategic projects designed to improve resolution times, customer satisfaction, and support experience.
• Proactively coordinates resources and establishes relationships to drive opportunities within the team and across stakeholder groups in postmortem discussions to remediate future issues.

Collaboration

• Leverages relationships across teams to remove roadblocks. Establishes and oversees the development of written protocols to ensure customer issues are resolved. Identifies reoccurring roadblocks across the team and escalates as needed.
• Owns escalated issues and manages account-aligned customer incidents to identify and remove barriers. Ensures existing processes are not a blocker to customer issue resolution and influences the direction of process improvement efforts with a global perspective. Acts as an expert and provides informal guidance to Support Escalation team members on how to handle moderate to highly complex cases.

Communication

• Manages customer and field expectations around issue response and represents the company independently. Ensures customer and MSFT internal stakeholders stay informed on the response and resolution status of customer issues.
• Communicates and influences internally to drive faster issue resolution.
• Identifies and builds strategic relationships with internal teams, partners, and
  communications with senior leadership to resolve issues that are complex in
  scope.

Process Improvement

• Surfaces feedback from the team and drives collaboration across functions to identify systematic issues and leads process breakdowns to ensure resolution/progress. Creates strategy for process improvements and leads project or workgroup to improve internal processes.
• Reviews postmortem executive summaries and identifies patterns across customer issues. Creates strategies to resolve reoccurring or highly sensitive issues in partnership with leadership.

Vendor Relationships

• Owns and leads relationships with outsource vendor to resolve issues and foster positive cultural and behavioral changes.

Other

• Embody our culture and value

Qualifications

Required/Minimum Qualifications

• 9+ years technology industry, customer service, or related experience
• OR Bachelor's Degree in technology, business, or related field AND 6+ years technology industry, customer service, or related experience
• OR Master's Degree in technology, business, or related field AND 4+ years technology industry, customer service, or related experience
• OR equivalent experience.

Additional or Preferred Qualifications

• 12+ years technology industry, customer service, or related experience
• OR Bachelor's Degree in technology, business, or related field AND 9+ years technology industry, customer service, or related experience
• OR Master's Degree in technology, business, or related field AND 8+ years technology industry, customer service, or related experience
• OR equivalent experience.
• Project management experience.
• Experience working with Microsoft products and services.
• Cloud Technology Certification (Azure Fundamentals. M365 Fundamentals)

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

In this role, you will have an in-depth understanding of business processes, and define the use cases / user story for applications in Prudential Singapore. You will also develop acceptance criteria to provide assurance for quality of the applications releases. As part of this dynamic role, you will report to Lead Business Analyst, and work closely with business units and other IT teams to deliver leading edge digital capabilities for Prudential Singapore.

Job Description:

• Understand business processes and able to translate business requirements into precise, high quality user stories that are clear and concise and are easy to understand and implement by the development team.
• Conduct gap analysis of current business process to identify improvement opportunities.
• Solid consulting and business analysis experience, preferably exposed to digital transformation challenges.
• Design IT solutions together with relevant IT teams that will meet business requirements and timeline.
• Deliver IT solutions in accordance to relevant IT policies and procedures.
• Provide and share knowledge to other team members.
• Good understanding of Software Development Life Cycle (SDLC) processes.

Who we are looking for:

Competencies & Personal Traits

• Independent and works well across different functions.
• Strong analytical, problem-solving skills and delivery mindset, being experienced working in an agile delivery environment.
• Excellent verbal and written communication skills.
• Strong sense of drive and commitment to deliver on responsibilities.
• Works well in a dynamic environment.
• Ability and willingness to be hands-on.
• Self- motivated with a positive can-do attitude, creative with excellent presentation, communication, negotiation and interpersonal skills including strong persuasive techniques.
• Demonstrated ability to understand and discuss technical solutions.

Working Experience

• 2-8 years in delivering IT applications.
• Experience in Agile software development.

Education

• Bachelor degree

Language

• Fluent written and spoken English

JOB SCOPE:

Job Responsibilities:

• Provide domain expertise & focus in payment/securities domain.
• Propose alternative solutions and technologies to improve and bring about high-quality system solutions.
• Ensure that the resulting IT solution meets the needs of the defined business requirements.
• Plan and lead requirement gathering and design.
• Clarify requirement and manage scope against baseline.
• Participate in developing and reviewing Functional Specifications/Use Cases
• Participate in developing test plan, reviewing Test Specifications and test results.
• Lead testing team to conduct test plan and when required, conduct the testing together with team.
• Provide domain/functional guidance to software engineers in delivering in accordance to requirement
• Lead and co-ordinate various testing phases, managing internal and external stakeholders.

Experience:

• Bachelor’s degree in computer science, Information Systems, or a related field.
• Hands-on experience in implementing (from start to finish) at least one of the following transaction processing platforms for multiple countries or markets (preferably ASEAN, AU, HK):
  o domestic payment system
  o cross border payment system
  o securities middle / back-office system (for post trade, settlement and custody)
• Hands-on experience in handling ISO 20022 message standards for payment (PACS), cash management (CAMT) and securities (SESE, SEEV, SEMT)
• Familiar with payment business lifecycles – from initiation, to clearin
• settlement, accounting and reporting (advice and statement.
• Familiar with government securities business lifecycles – from issuance, auction, allotment, settlement (primary and secondary markets), collateral management, repo, re-issuance, corporate actions, redemption (full or partial)
• Demonstratable traits in business analysis, problem solving and troubleshooting.
• Demonstratable track record in solutioning for transaction processing systems
• Articulate in thought process and oral/written communication
• Familiar with Software Development Life Cycle (SDLC)
• Ability to produce specifications for documentations and implementations.
• Self-motivated with a positive “can-do” attitude, creative with excellent presentation, communication, negotiation and interpersonal skills including strong persuasive techniques.
• Ability to lead, develop and maintain respectful and trusting relationship.

The Company

Our client is a global consulting firm working with a global bank specialized in Wealth Management. We are looking for a Financial Crime Prevention – STR Testing Analyst with the ability to join as early as possible on an exciting 6 months project with potential of extension.

The Role

• Support the post-mortem review of STRs filed in the past.
• Identify and evaluate the effectiveness of controls designed to address FCP risks, provide practical, innovative, and value-added solutions to issues identified, and prepare reports of compliance testing findings for senior management.
• Develop and draft compliance testing reports summarizing design review and testing results and remediation efforts required by line management to address open issues.
• Help to develop applicable and appropriate compliance testing methods, processes, and templates to be used for specific compliance tests.

Your profile

• University degree or international equivalent, with a focus in a finance or internal audit related fields.
• 8 to 10 years of experience performing compliance testing and/or internal audit/program assessments either at a bank or a consulting/internal audit company to a bank, preferably Big 4 or similar.
• Familiar with the products of Wealth Management/Private Banking.
• Industry knowledge of relevant regulations, regulatory expectations, testing concepts and methods (e.g., sampling).
• Prior experience conducting AML related investigations.
• Well organized, especially in the areas of testing workpapers, documenting testing results and decision making, as these will be subject to review by internal audit and regulators.
• Good team player, and ability to work independently and confidently drive stakeholder discussions.
• Effective communication skills with all seniority levels, strong verbal and in writing skills.

Apply Today

Please send your resume, in WORD format only and quote reference number GO12880420, by clicking the apply button. Please note that only short-listed candidates will be contacted.

Robert Half International Pte Ltd. Co. Registration no.: 200612189E | EA Licence No.: 07C5595 | Gabriela De Brito Lopes Prestes Oxby EA Registration no.: 1989404

You will be part of an IT infrastructure Support Team managing mission critical high-tech biometrics devices at critical locations of significant national interest. You will be trained to manage, troubleshoot and maintain the operational availability of these devices and to remedy faults to prevent operational down-time.

As a IT Support Engineer, you will be responsible for the following :-

• Assist the project teams with setting up, installing, and configuring operating systems, applications, and peripheral devices for PCs/Workstations.
• Provide first level on-site IT support to end-users on a 24x7 rotational shift, including weekends and holidays.
• The successful applicants should be prepared to be deployed primarily at Tuas Checkpoint. The successful applicant could be deployed to Tuas checkpoint in future on a rotational basis.
• Provide findings and timely status update to the Project Manager on major issues escalated by users.
• Perform daily health check and inventory check on system.
• Experience in installing, configuring, and troubleshooting PC/peripheral devices and providing application maintenance support is necessary.
• Hands-on experience in supporting end-users in a Windows (Windows clients) environment is required.

• Having prior exposure to IT operational environments is advantageous.
• A strong Team player with the ability to collaborate and willingness to support one another.
• Communicates well and has good interpersonal skills.
• independent and has ownership of his/her assigned tasks.
• Certification in Nitec, Higher Nitec or Diploma, ideally with a focus/specialization in IT.
• Have keen interest in IT Service Management
• Willing to work on rotations.

In the course of your tenure as IT Support Engineer, you will learn and acquire the following:

• Experience in installation, configuration, troubleshooting of biometrics devices as well as the maintenance of related software applications.
• Hands-on experience in supporting high-tech devices in Windows (Windows clients) environment/platform.
• Understanding of IT Service Management where SLAs (service-level agreements), KPIs (key-performance indicators) need to be managed and adhered to.
• Familiarity with the fundamental scope of work typically delivered in IT Support Services.
• Ability to work under time-sensitive situations.
• Career progression to Lead a team in providing IT Support Services.

• Provide first level customer support and services

• Follow up enquiries or problems reported by customer and ensure prompt response and effective resolution

• Bridge between technical team and customers to communicate problems and solutions

• Perform daily & weekly operational processes on case logging, data handling and reporting

• Support the operations and activities of the sales and marketing team

• Provide training to the new customers if needed

• Attend roadshows and events if needed

• Other administrative duties assigned by superior

Job Requirements:

• Diploma or equivalent in any discipline

• Minimum 1year working experience in a customer services environment

• Good interpersonal and communication skills

• Good attitude and responsibilities to jobs and assignments

• Good team player who is able to work under pressure in a fast-pace environment