Established in 2006, Easmed has grown over the years to be a leading medical device distributor specialising in bringing innovative products in the fields of ENT, General Surgery, Urology, Sleep Medicine, Respiratory and Critical Care in South-East Asia.

As part of our expansion plan to continue to push our boundaries to transform healthcare through medical education and delivering our promise to create a better life for all and hence raising the standards of medical care, our team is seeking to recruit an Data analyst / IT Support Executive.

Reporting to the Senior Regional Operations & Technical Service Manager, you will represent the company to support IT needs. You will be the first point of contact for employees who experience technical issues with computer hardware, software, networking or other devices.

Specifically, you will

• provide technical support & advice to employees and customers
• install, configure and maintain computer hardware, software and systems
• troubleshoot and solve technical issues relating to computers/phones/tablets
• maintain software licenses and the in-house server
• manage email accounts – including set up for new users
• manage purchase of new assets, the return of assets and the inventory for each repair
• manage and maintain network security & equipment safety
• assist IT projects and deployments
• train and guide employees on the use of technology
• evaluate, configure & implement new technology for company
• keep up-to-date with new technologies and industry developments

You should possess at least a Diploma preferably IT-related and/or have 1 to 2 years of relevant working experience.

To succeed in this role, you should possess the competency for efficient & quality to ensure IT team’s contribution is valuable. As you will be required to work with various divisions, you must possess strong collaboration skills.

We regret to inform that only shortlisted candidates will be contacted.

Responsibilities:

• To lead and drive the requirements gathering process.
• To lead and manage a small team of developers to deliver the modules to develop web-based application systems.
• Participate in the design and development of web applications based on Ecquaria’s product (J2EE-based).
• Lead and manage the user acceptance testing process.
• Implement, customize, test, document and maintain software applications.
• Ensure that the modules delivered are according to the specifications and are of high quality.

Requirements:

• A Degree/Diploma in Computer Science with at least 3 years' software development experience in Internet technology in Win NT, UNIX or LINUX platform
• Those with leadership experience may be considered for the Project Lead position.
• Technical skills include proven object-oriented programming experience with Java and C++ together with extensive RDBMS through JDBC
• Experience in J2EE, Web Services and XML will be advantageous
• Experience in Elixir reporting solutions will be advantageous
• Very strong in SQL
• Data analysis skill will be an added advantage, although this is not compulsory to have.
• Good interpersonal skills

Toppan Ecquaria is an equal opportunity employer and values diversity within our company. We welcome all interested candidates to apply for this position, however, we regret to inform that only shortlisted candidates will be contacted by us for an interview.

Find us at www.topppanecquaria.com or www.linkedin.com/company/toppan-ecquaria

For more career opportunities, please visit our career site at:- https://toppanecquaria.com/careers/job-openings?utm_source=Jobstreet&utm_medium=Page&utm_campaign=2020

(Please copy & paste the above link onto your browser)

Purpose of the Role

The Program Office Associate is responsible for supporting the Program Office on business management and to monitor status of projects/initiatives, collate information and assist in report preparation, and providing updates to management. He/she also drives and supports on staff engagement and development activities across Technology and Operations.

Role Attributes

• Oversees administration needs of the Program Office on projects/initiatives, staff engagement and development to support overall T&O group strategies.
• Key Responsibilities
• Provide business management and project management support (strategic projects).
• Drive Tech and Operations annual Budget planning exercise
• Follow-up on management actions/ track project status and timeline to ensure regular and timely progress update from relevant responsible parties.
• Identify and escalate medium and high risk/issues to Head of Program Office from progress updates received
• Organise, coordinate and facilitate T&O meetings (e.g. management meetings, townhalls etc). Work with multiple stakeholders to prepare agenda and presentation deck.
• Build and maintain effective relationships with project teams as well as extended stakeholders, including sponsor, business representatives and other projects and programs.
• Responsible for improving employee engagement index by conceptualizing and implementing various employee development and engagement activities.
• Initiate and implement innovative team building and collaborative initiatives.
• Responsible to develop and implement communications, events and engagement plan.
• Leading and/or supporting the development and delivery of internal communication plans and materials.

Requirements

• Strong stakeholder engagement and management experience as well as political awareness
• Strong in organizing, adaptable to dynamic changes and excellent in follow-through.
• Relationship management skills with key stakeholder
• Experience with projects and events management preferred.
• Understanding of insurance and IT an added advantage
• Fresh Graduates (Bachelors in Information Technology or others)

As a Technical Support Engineer - Instrument/Electrical Engineering, you will:

• Complete our New Hire Orientation and a thorough training program where you learn about our products, customers and company culture via classroom training, customer interactions, visiting operating facilities, shadowing and hands on experience helping customers get value from their software systems.
• Enable our customers’ success to manage their operations by supporting them remotely through phone, email, web channels or on-site to best serve their environment while performing a variety of complex technical challenges.
• Teach our customers how to use our software as an instructor for public classes, or assist in the development of your peers by getting involved as an internal instructor or job trainer
• Develop your business acumen by communicating frequently with our customers to understand how they utilize our software to solve their business challenges, and by collaborating with different AVEVA departments to deliver and improve our customers’ experience with our company and products.
• Grow your technical skill-set by developing a solid foundation in the AVEVA Engineering software portfolio, related software and industry technologies.

We’re looking for:

• Self-motivated individuals with a customer mindset and desire to help people
• Enthusiasm for technical problem solving, with attention to detail and strong communication skills
• Ability to learn and research in a dynamic and engaging environment
• Knowledge of Instrument/Electrical Engineering
• Proven 3 years or more experience of AVEVA products or similar technologies.
• Proven 4 – 7 years or more knowledge of the plant engineering, design, procurement and construction business either from an owner-operator or an engineering contractor background.

As a Senior Industry 4.0 (I4.0) Analyst at Micron Technology, Inc., you will report to the Smart Manufacturing and Artificial Intelligence organization. The team defines, drives and delivers end to end smart manufacturing solution, integrated across functions of the business. The team will investigate applying industry-leading the best methodologies in automation, AI and machine learning to enhance Micron’s product development, business, and administrative processes across the company.

Responsibilities and Tasks

• Lead the analysist for complex business problems and issues using data from internal and external sources to provide insight to decision-makers. Identifies and interprets trends and patterns in datasets to locate influences.
• Constructs forecasts, recommendations and strategic/tactical plans based on business data and market knowledge.
• Creates specifications for reports and analysis based on business needs and required or available data elements.
• May provide consultation to users and lead cross-functional teams to address business issues.
• May directly produce datasets and reports for analysis using system reporting tools
• Understands business problem and translates user requirements into technical language and vice versa for data science / technical solution / IT teams.
• I4.0 Analyst with strong domain knowledge is preferred and will bridge the gap between users and developer team
• Accountable to ensure modules / functionalities address current metrics gaps and new business opportunity
• Translating project expected project metrics gain into dollar values, partnering with Finance
• Defining priority for projects for strategic pillar roadmap provided by Strategy Pillar Leader
• Conduct diagnostic and understand gaps and areas of improvement in current IIoT solutions and ways of working
• Work with PDE, Data Scientist, System Architect and IIoT end users to design & define requirements and analyze information, production interdiction that related to the adoption of IIoT for Smart Manufacturing
• Ensure optimization and standardization of tools and processes leveraging central team business partners to allow I4.0 solutions to be scaled sustainably across Micron Backend sites
• Develop business case, including impact validation approach, ROI of potential solutions and prioritize & propose projects for implementation
• Lead projects and activities that will require the coordination, support, and management of resources from global teams
• Provide expert functional and process guidance on system interfaces and capabilities

Qualifications

• Master/Bachelor's Degree in Electrical Engineering, Specialized in Data Analytic.
• At least 5-7 years of work experience in Assembly & Test and Post Wafer Fab (PwF) Process & Equipment Engineering or similar operations functions, good knowledge in High Bandwidth Memory (HBM) production is preferred
  
• Familiar with Composite Metro solution development, systems and solutions for high volume and high mix production environment
• Good interpersonal skills with demonstrable ability to effectively lead and present to small and large groups
• Proven ability to work multi-functionally with peers, senior and mid-level management
• Peer leadership and relationship management skills
• Strong analytical and problem-solving skills
• Highly organized and ability to remain flexible to the changing business needs

About Micron
As the leader in innovative memory solutions, Micron is helping the world make sense of data by delivering technology that is transforming how the world uses information. Through our global brands — Micron, Crucial and Ballistix — we offer the industry’s broadest portfolio. We are the only company manufacturing today’s major memory and storage technologies: DRAM, NAND, NOR and High Bandwidth Memory. Our solutions are purpose built to demonstrate the value of data to unlock financial insights, accelerate scientific breakthroughs and enhance communication around the world.We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status

Analyzes complex business problems and issues using data from internal and external sources to provide insight to decision-makers. Identifies and interprets trends and patterns in datasets to locate influences. Constructs forecasts, recommendations and strategic/tactical plans based on business data and market knowledge. Creates specifications for reports and analysis based on business needs and required or available data elements. May provide consultation to users and lead cross-functional teams to address business issues. May directly produce datasets and reports for analysis using system reporting tools.

Deployment:

• Mon to Fri- 8.00 Am to 5.15 PM
• Service not required on Saturdays, Sundays and gazetted public holidays

Scope of Works:

1. Open and lock the doors and windows of laboratories to ensure safety and security
2. Maintain general cleanliness of equipment and workspaces
3. Maintain general cleanliness of school premises
4. Assist in the preparation of apparatus, equipment and chemical reagents for Science Practical lessons
5. Clean and maintain basic science laboratory apparatus, equipment and materials

As a Financial Planning Analyst / Sr. Financial Planning Analyst at Micron Technology, Inc., you will be responsible for using and coordinating multiple sources of data to provide business units, functional areas, and management with forecasting results for Assembly/Test or SSD/Module . You will also be responsible for analyzing data for plans and trends, as well as discrepancies and variances. As a Financial Planning Analyst you will also be performing customer specific requests for ad hoc reporting. You will also be presenting your analysis to the various stakeholders through face-to-face meetings and phone conferences.

Responsibilities and Tasks

Collect and Organize Required Corporate Metric Data

• Navigate information system applications (SAP, COGNOS, LPI, etc.) to collect actual and forecast data
• Combine and coordinate multiple sources of data from Finance, Business Units, and Manufacturing
• Load data into financial systems
• Validate Financial inputs to source data
• Archive data inputs for record keeping

Analyze Financial Data

• Validate data and outputs for legitimacy and follow-up for discrepancies
• Build reports to summarize plan and trend variances
• Document and distribute explanations for plan and trend variances to management and other internal stakeholders
• Perform ad hoc analysis based on customer requests

Design, Develop, and Maintain Forecast Models

• Identify need, scope, and system resources
• Design and develop system solutions
• Validate solutions through stakeholder feedback; modify accordingly
• Implement and communicate model functionality and output
• Provide training to stakeholders as needed
• Perform continuous process improvements

Present Data Summaries and Provide Consultation

• Maintain knowledge of SOX requirements
• Present a consolidated forecast according to customer requirements
• Highlight areas of concern and provide recommendations for improvements
• Identify and explain assumptions and variances to plan
• Coordinate summary presentation logistics
• Maintain knowledge of internal and regulatory requirements (SOX, GAAP, Corporate Retention policy, etc.)
• Mentor team members on systems, processes, and policies

Requirements

• Bachelor/Masters Degree in Finance, Accounting or other relevant course
• Ability to build strong interpersonal relationships
• Strong analytical skills and business acumen
• Excellent written and verbal English-language communication and presentation skills
• 5 - 7 years of work experience in Finance, Accounting, Business Strategy, or related fields in the manufacturing industry preferred
• Experience with advance data analytical & visualization tools (Python, Power BI, SQL) and benchmarking is a plus

Responsible for developing, interpreting and implementing financial concepts for financial planning and control. Performs technical analysis to determine present and future financial performance. Gathers, analyzes, prepares and summarizes recommendations for financial plans, acquisition activity, trended future requirements, operating forecasts, etc. Performs economic research and studies in the areas of rates of return, depreciations, working capital requirements, investment opportunities, investment performance, and impact of governmental requirements.

DUTIES & RESPONSIBILITIES:

Project management

Scope:

- Business operation: Accounting, Logistics mainly

- IT system: Navision(current) and D365(future), also peripheral systems and interfaces are included.

Management:

- Organizing Business requirements: List up requirements from the viewpoint of daily operations, legal requirements including future situation, and prioritize those items with project members

- Organizing Business transition: coordinate with IT vendors, support the transition design, promote the transition tasks, and implementing quality management

- Lead to implement to target companies

- Risk control: check risks, prepare countermeasures and contact and consider making the situation better with key persons

- UAT: create UAT lists, explain the contents of those to users and lead the UAT and complete the UAT phase

- Training: overall implementation of user training, including preparation and promotion

- Skill transfer: after the go-live, create documents, share those with target companies and IT vendor

Operations:

- WBS: create and maintain the list with IT vendors

- ToDo & Issue list: create and maintain the list, monitoring the status of each task with IT vendors

- Meetings: set up and facilitate meetings and create meeting minutes

- Report: report to supervisors the project status and forecasts periodically in each communication channel, including budgeting and workloads

Education and Qualifications:

Bachelor's degree or above in IT related field

Practical Experience:

At least 4-5 years relevant experience

Professional Business Skills:

Knowledge and skills for:

IT areas of D365/Dynamics AX (to communicate with IT vendors)

General accounting knowledge (to communicate with accounting staff)

Interpersonal & Social Skills:

Good interaction with people

Able to communicate concepts and ideas well.

Strong written and verbal communications, Logical thinking

Able to work independently as well as work in the team

Computer Skills:

Basic skills of MS Office (Teams, PowerPoint, Excel etc.)

Other Requirements:

Understand Japanese business culture,

Working experience in Japanese industry will be an advantage

Role and Responsibility :-

• To provide quality day-to-day L2 Production support for Java/Web-based application.
• To coordinate and support infrastructure maintenance activities.
• To manage implementations of new application releases, adhering to the best practices of the release management process.
• To work with various partners such as Peer Application Teams, Infrastructure, Vendors, Security and Change teams, to provide seamless support for the business.
• To manage Production issues by responding in a timely manner in accordance to the Service Level Agreement with the Business.
• To enhance existing support process to maintain/improve service level & quality.
• At least 2 years working in an L2 Application Support Environment

Core technical competency required :-

• Linux; Unix Shell Scripting
• SQL (MYSQL/MSSQL)
• Java/Web-based
• OpenShift/Docker

Good to have experiences :-

• AngularJS
• ActiveMQ
• Elastic Search
• Application Monitoring Tools
• CI/CD (Continuous Integration & Continuous Deployment)
• Python
• Microservices concept

Personnel to be deployed at the following hours:

· Mondays to Fridays: 8.00am to 1:30pm, inclusive of 30-min lunch break

· Service not required on Saturdays, Sundays and gazetted public holidays

The Services required are set out as follows:

• Supporting minor maintenance and decoration of the school
• Providing support to staff on all matters relating to eco-learning and recycle art matters.
• Perform minor repair works
• Operating and maintaining basic office equipment and materials
• Taking on additional or ad-hoc duties assigned by the Authority

What will you be doing?

• Review business loan applications, evaluate credit rating and prepare loan recommendations to ascertain and mitigate credit risk.
• Analyse company documents, including credit reports and other financial information to assign credit ratings based on internal scoring models.
• Manage credit exposure and monitor portfolio performance to optimise for business growth and profitability.
• Collaborate with Sales, Operations and Finance teams to establish efficient credit underwriting processes and workflows by keeping up with industry best practices.
• Regularly review and enhance the credit assessment framework and credit policy.

What are we looking for?

• Bachelor’s degree in Business, Finance or Accounting.
• Minimum 2 years’ experience in credit risk management, preferably in Fintech or Banking industry.
• In-depth knowledge of credit risk assessment methodologies, credit scoring models, and underwriting principles.
• Strong analytical skills and ability to interpret large and complex data sets.

Join Our Team at Appvantage in Singapore!

Are you ready for an exhilarating new journey with us?

At Appvantage, we're not just a team; we're a passionate community of digital strategists, designers, and developers. Our expertise shines through as we tackle major digital projects for global corporations across the Asia & Pacific region, particularly in the automotive industry.

Why Appvantage?

We are proud to be recognized as a leading workplace in the technology sector. Appvantage has received accolades and has been named on the prestigious "Singapore Best Workplaces™ in Technology List". This "Great Place to Work" certification is a collective achievement that we are all proud of, as it reflects our shared commitment to creating a supportive, empowering, and inclusive work environment. Join us and be part of a dynamic team dedicated to innovation and excellence.

As we continue to expand and drive innovation, we are seeking a dynamic and experienced Support Manager to join our team in Singapore and oversee the support operations for our in-house digital products. As the Support Manager, you will be responsible for timely and effective resolution of customer issues and delivering exceptional customer service. The ideal candidate should have a deep understanding of digital products and applications, strong leadership skills, and a passion for customer satisfaction.

Job Description

Here's a glimpse of your responsibilities:

Cultivate Connections: Foster strong relationships with clients, vendors, and partners while ensuring that project implementations meet our stringent quality standards.

Operation Support: Oversee and manage the support operations, ensuring efficient and effective resolution of customer issues and providing exceptional support to our in-house product.

• Ensure timely and accurate responses to customer inquiries and issues, maintaining a high level of customer satisfaction.
• Collaborate with cross-functional teams to identify root causes of issues and drive continuous improvement in product quality and development processes.
• Develop and implement strategies to optimize the support processes, including ticket management, issue resolution, and customer communication.
• Monitor and analyze key performance indicators (KPIs) to assess the effectiveness of the support operations, identify areas for improvement, and implement corrective actions as needed.
• Collaborate with the product management team to provide customer feedback and insights for product roadmap planning and enhancement prioritization.
• Develop and maintain comprehensive documentation, including FAQs, troubleshooting guides, and knowledge base articles, to enable the support team to efficiently address customer inquiries.
• Stay up-to-date with industry trends and best practices in digital product support, customer service, and user experience.

Quality Assurance: Oversee QA/QC activities to ensure the highest quality and reliability of our in-house product.

• Develop and execute comprehensive test plans, test cases, and test scripts to ensure the quality and functionality of our in-house product.
• Collaborate with product owners, designers, and developers to understand software requirements, user stories, and acceptance criteria.
• Verify backlog items to ensure accurate implementation and alignment with customer requirements and expectations.
• Conduct User Acceptance Testing (UAT) for new product features and enhancements, collaborating with the development team to ensure functional requirements are met, and providing feedback on usability and potential issues.
• Provide regular updates on UAT progress, backlog verification status, and documentation efforts to relevant stakeholders.
• Ensure accurate and up-to-date documentation of UAT scenarios, test cases, and results.

Versatile Contributor: Take on additional duties and responsibilities as assigned.

Job Requirements

1. Educational Background: Bachelor’s Degree in Information Systems or Business.
2. Experience: 1-2 years' experience in the IT industry is preferred.
3. Communication: Excellent communication skills are essential.
4. Tech-Adept: Proficiency in Microsoft Office (Excel, Word, PowerPoint). Experience with JIRA or similar Project management tools.
5. Attitude: You're organized, meticulous, and always approach tasks with a positive attitude.
6. Project Acumen: Strong administrative skills and a general understanding of the project life cycle, project documentation, and project standards.
7. Methodologies: Prior experience with SCRUM/Agile methodologies is a plus.

Join us at Appvantage, where every day brings exciting challenges and opportunities for growth. If you're ready to make your mark in the dynamic world of digital innovation, we invite you to embark on this journey with us. Your adventure starts here!

We're in search of a Business Analyst who will act as a crucial link between our company and our customers. Your role will entail a combination of analytical thinking and exceptional customer service to assist clients in diagnosing and resolving technical issues. Additionally, you will have the opportunity to create and implement plans for improving customer support and utilizing insights from support issues to influence future product designs and business processes.

We're seeking a natural problem-solver who enjoys assisting others and can easily explain technical details. As the guardian of our customers' trust, you'll be responsible for providing them with prompt and accurate solutions to their technical issues. If this sounds like you, we'd love to meet you!

Responsibilities

• Provide the first level of support, work with and ask customers targeted questions to quickly understand and diagnose root cause of the issue, troubleshoot and/or escalate to the relevant teams.
• Research and identify solutions to common issues; document and maintain a knowledge base for Frequently Asked Questions so that end-users can look up solutions independently.
• Develop mitigating and/or preventive solutions to optimize efforts spent on customer support, including establishing problem solving guidelines, checklists, or other materials to improve response to recurring or routine user problems.
• Generate summary reports; analyse and present support trends and patterns to inform business needs or technical requirements.

Qualifications:

• Diploma or Bachelor’s degree in any field. Strong interest in working with computer applications and software.
• 3-5 years of proven experience in a Business Analyst or similar role, preferably within professional services or client-facing environments.
• Strong critical thinking and problem-solving skills: even when you do not have the solution to the problem, you know how to get the solution; this includes the ability to know what questions to ask
• Exceptional interpersonal and communication skills: able to articulate effectively in writing and verbally
• A quick learner and displays high willingness to learn
• Attitude: possess determination and commitment to strive towards excellence in everything you do. No detective leaves a case unsolved.
• Able to work independently and as a team: able to support multiple requests concurrently, able to multi-task and stay organized in a fast-paced environment.
• Possess a keen interest to pursue a career in tech. Those without tech experience are welcome to apply, subject to certain job roles where some tech experience may be required.

Benefits

• Opportunity to work with a high-value enterprise-level software that applies cutting edge AI-based optimization technology.
• Hone your ability to apply analytical & technical skills apart from a pure customer service role.
• Mentorship to manage internal and external stakeholders.
• Diverse opportunity for career advancement

Job Description

Review, recommend and deploy suitable security solutions for clients. Develop and drive effective IT security compliance programs involving activities such as reviewing and developing security policies, processes/procedures, and guidelines. To ensure compliance with policies and to conduct security reviews and audits, penetration tests, security assessment and cybersecurity incident management.

Key Responsibilities

• Ensure technical implementation and business processes are aligned.
• Support the Managed Security Services.
• Familiarise with the solutions carried by the Company.
• To conduct security risk management exercise.
• To conduct information security awareness training.
• Point of contact to assist and advise customer for ICT security related matters.
• Participate in the creation, review, and update of information security policies.
• Provide technical advice, recommendations, and consultancy services.

Requirements

• Diploma in Information Technology, Information Systems, IT Security, Computer Science or equivalent.
• Prefer at least 2 years of hands-on experience in consulting or other relevant IT/ Cybersecurity responsibilities. (Motivated fresh graduates are welcome to apply and will be considered for entry positions.)
• Possessing one or more IT Security Certifications is an advantage (e.g. OSCP, CREST, CISSP, CEH, CISM)
• Ability to align information security policies with business requirements
• Project management skills and able to translate business requirements into technical IT security deliverables
• Flair for translating information security requirements into IT security controls and measures
• Able to work independently, meticulous in work and a team player.
• Excellent communication skills – both written and oral

Benefits

• Marriage Leave
• Childcare Leave
• Medical Benefits

By submitting any application or resume to us, you will be deemed to have agreed & consented to us collecting, using, retaining & disclosing your personal information to prospective employers for their consideration.

*We regret to inform that only shortlisted candidates will be notified. *

Position Purpose

1. To beef up the supply chain financing solutions team with Business Analyst to work on projects and application support of Connexis Supply Chain (Front Office & Back Office Application) global releases.

2. To work with Product Managers and Operation users from all the regions (APAC/EMEA/NAR/India/Indonesia) on the requirements gathering, impact analysis and functional specifications for the enhancements and issues reported in production. CSC Business Analyst is also responsible to define the test scope of SIT, UAT, and NRT and validating test outcomes with the users and testers.

Responsibilities:

Direct Responsibilities

1. To ensure the business/operational objectives of the new business requirements are well defined via:

2. Performing systematic business analysis,

3. Validating business requirements to align with business/operations needs as well as IT architecture and security standards.

4. Designing functional solutions & user workflows and documenting Functional Specifications.

5. To walkthrough requirement and proposed solutions to all stakeholders and get them reviewed and signoff.

6. To develop SIT/UAT/NRT scope and approach. To guide the Testing team in writing test scenarios/cases and review to get signoff from stakeholders. To rationalize test cases when needed to match with available resources and target timeline.

7. To validate SIT test results produced by the testing team to signoff.

8. To assist users in planning/executing UAT, analyzing defects, and defining defects priority for fix delivery by the development team.

9. Work closely with business teams to prepare and verify solution documents for Doc Trade based on the functional specifications.

10. Documenting/reviewing user manuals and release notes as required

11. Assist in providing tactical/strategic solutions for new client requirements

12. Assist in the conversion/migration exercise where necessary

13. For production defects, perform functional analysis and propose solutions.

14. Ensure Bank compliance policies and CIB ITO APAC standards/practices are strictly followed.

Contributing Responsibilities

To participate in technical design reviews and contribute to improving the overall solution offered.

Technical & Behavioural Competencies

1. Strong functional & business analysis skills with the ability to communicate and bridge between business/operations & IT.

2. Good functional experience in Supply chain/Trade/Electronic invoicing applications. x Good team player with great commitment and attitude.

3. Good communication and coordination skills among multiple teams that are cross-cultural and cross country.

4. Ability to work independently.

5. Familiar with standard formats such as XML, SWIFT, EDIFACT, ISO20022 & data transformations.

6. IT Design and development exposure is a definite plus.

7. Fluency with reading/speaking in Mandarin/Cantonese language is added advantage to liaise with North Asia stakeholders.

Specific Qualifications (if required)

Graduate degree in IT/Computer Science or equivalent

Minimum 6 years of experience in Corporate Banking environment with last 3-4 years as Trade Finance or supply chain Finance IT Business Analyst.

Description

We are looking for an experienced Senior Business Analyst to play a pivotal role in bridging the gap between our organization and our clients within the professional services sector. In this role, you will apply your analytical expertise and outstanding client engagement skills to identify and resolve business and technical challenges while driving improvements in our service delivery processes. Additionally, you will leverage insights from client interactions to enhance business strategies and operational efficiencies.

We are seeking a solution-oriented professional who enjoys collaborating with clients and can effectively communicate complex business and technical concepts. As a trusted advisor to our clients, you will be responsible for delivering prompt, accurate solutions that meet their needs. If you excel in a dynamic environment and are passionate about making an impact, we would love to hear from you.

Responsibilities

• Act as the primary point of contact for clients, working closely with them to understand and diagnose business challenges, troubleshoot issues, and escalate as necessary.
• Research and develop solutions for common business and operational challenges; create and maintain a comprehensive knowledge base that empowers clients to address routine issues independently.
• Implement preventive measures and solutions to streamline service delivery, including developing best practices, guidelines, and checklists to improve response to recurring challenges.
• Generate reports and analyze client data to identify trends and insights, providing actionable recommendations that shape future business processes and service offerings.

Qualifications:

• Diploma or Bachelor’s degree in any field. Strong interest in working with computer applications and software.
• 5-7 years of proven experience in a Business Analyst or similar role, preferably within professional services or client-facing environments.
• Strong analytical and problem-solving skills, with the ability to quickly understand and resolve complex business challenges.
• Exceptional communication and interpersonal skills, capable of articulating business and technical solutions to both clients and internal teams.
• Proficient in data analysis and reporting tools, with experience in delivering insights to support business decisions.
• Self-motivated and able to manage multiple projects and priorities in a fast-paced environment.
• Familiarity with professional services workflows, as well as experience with Agile or Scrum methodologies, is a plus.

Benefits

• Opportunity to work with a high-value enterprise-level software that applies cutting edge AI-based optimization technology.
• Hone your ability to apply analytical & technical skills apart from a pure customer service role.
• Mentorship to manage internal and external stakeholders.
• Diverse opportunity for career advancement

Business Analyst

Singapore

To gather and elicit business requirements, collating and preparing data, performing analyses and making recommendations to assist the company / project(s) in developing business and improving operations.

• Perform requirements elicitation & analysis. Gather business and system requirements from clients.
• Assist Project Manager in project scoping, estimation & planning, and in managing project change requests.
• Effectively communicate and collaborate with a cross-functional development team. Work with the UX/UI team for design and screen mockups / wireframes.
• Write test scenarios for UAT. Support clients during the UAT phase.
• Serve as a liaison between stakeholders to ensure requirements are fully understood and are specified in detailed manner.
• Create system / feature requirements specifications, user story / backlog, business rules, and wireframe(s) for complex user stories.
• Develop documentation throughout the software development life cycle (SDLC).

Requirements

• Bachelor degree in IT / Computer Science or equivalent.
• At least 02 years of working experience in BA role (handling business requirements directly from business users). Excellent in written communication in English language.
• Knowledge of software development process, especially software requirement analysis.
• Experience in the process of testing and people training.
• Strong communication and interpersonal skills.
• Competent presentation and documentation skills.
• Good analytical and critical thinking.
• Growth mindset: embrace the challenge and learn.
• Willingness to listen, calm down, and patiently champion ideas to others.

As a Senior Business Analyst in the Assembly and Test Manufacturing Central Team (AT MCT) Control Systems Management team at Micron, you are responsible for identifying new system needs, investigating possible solutions and implementing system solutions. You will be on the forefront of Micron manufacturing systems innovation and discovery. Your responsibilities include, but are not limited to:

• Assist IT and procurement in decisions related to external solution providers
• Assist IT and manufacturing with the identification of system requirements to meet business and process needs.
• Help shepherd system enhancement/replacement projects through conception, requirements gathering, development, acceptance testing and implementation.
• Perform analysis with partners to identify issues and create a transformation plan
• Collaborate to lead business activities related to improvement opportunities or large initiatives, including leading current state process discovery sessions, gathering requirements, modeling processes, analyzing impacts, develop validation methods, and supporting the implementation of improvements
• Deliver innovative solutions, internally or externally sourced, that increase business value by embracing standardization, simplicity, as well as automating for speed, accuracy, alignment, and sustainability
• Participate in the decision-making process to identify the best solutions for Micron. This includes the collection of requirements and helping IT to analyze solutions vs the requirements
• Operate as an expert with respect to Micron’s vendor communications and security protocols
• For chosen external solutions, collaborate with the provider to become proficient in that solution to be able to perform as a Business Analyst as the project moves forward
• Collaborate with IT and the vendor to identify and close gaps between system capabilities and business requirements
• Teaming with the business and IT to develop and maintain a systems roadmap for the global backend at Micron
• Collaborate with all partners to ensure projects and work items are operationally ready within established timeframes and budget
• Identify and track overall project achievements, technical challenges, lead times and risk mitigation plans
• Monitor key performance metrics and participate in actions that support successful performance to plan
• Coordinate complex, multi-function projects requiring engagement of people across multiple sites and lines of business

Requirements:

• Bachelors in IT, Computer Science, Data Science, Physics, Mathematics, Electrical, Electronic, Manufacturing Engineering/Management
• Good knowledge of semiconductor Assembly & Test process and Key Manufacturing Systems
• More than 1 year of experience as a business analyst in a related field
• > 3 years of collaboration with Manufacturing and IT teams
• Experienced in collaborating with a global team across various time zones, including travel and off hour schedules
• Experienced with business process, business analysis, and project management Best Known Methods, especially pertaining to system processes and IT projects
• A proactive problem solver that communicates openly; take the initiative to assume added responsibilities.
• Has high level of self-motivation.
• The ability to be team oriented with a solid focus on effective team dynamics.
• Excellent verbal and written communication.
• Demonstrable ability to quickly learn new concepts (Team Center and Critical Manufacturing (CMF) learning curves are key)

Wee Hur Holdings Ltd (Group) is a listed company on the Singapore Exchange, with businesses in property development, construction, worker’s dormitory, fund management and purpose-built student accommodation (PBSA). We are seeking a driven, motivated and passionate Sales Admin Support as we embark upon our exciting new phase of growth and expansion in the PBSA sector in several major cities in Australia.

You will be employed under Y Suites by Wee Hur Hospitality Pte Ltd (Company), a wholly owned subsidiary of the Group, which is the entity that is responsible for the success of our PBSA management brand. You will report directly to the Assistant Manager, Sales & Reservations and Regional Senior Manager, Business Development. You will be required to work closely with our Sales team in Singapore and BD team in China.

This role is designed for professionals with robust track record in sales admin support, excellent interpersonal and communication abilities, strong detail-oriented mindset and deep motivation to learn and grow. Experience in Sales support, Reservations or Admin coordinator within the hospitality industry are added advantage. Proficiency in Mandarin Chinese is preferred.

You will assist the sales team to retrieve and collate reports, check room availabilities, and make changes to existing reservations. You will need to manage 2 key software systems, namely a sales CRM and an enterprise property management software, so experience and track record in data retrieval and software system utilisation is strongly preferred. You are also expected to respond to sales team request for information or changes at a high frequency and due to the time-sensitive nature of sales closure, we require somebody who is agile, responsive, and highly communicative on chat channels, with a strong bias for action.

Please apply for this position via our careers page (https://www.ysuites.co/careers/).

Key responsibilities:

1. To have a good grasp of the property management system (PMS) to check room availabilities and provide fast response to the China BD team when required.
2. To have a deep and robust understanding of our product.
3. Provide reliable and consistent support on data input and churn out for reporting purpose.
4. Provide weekly room occupancy data from PMS, Competitor Pricing checklist report and other sales admin reports required by the Assistant Manager, Sales & Reservations.
5. To be able to configure changes in the student booking in PMS correctly as and when required by the Booking team.

Required skills and attributes:

1. Bachelor's degree with good honours
2. Candidates with at least 3-5 years of experience and proven track record as a sales admin or admin support an advantage
3. Exceptional verbal, reading and written skills are a must
4. Robust interpersonal, communication and relationship skills
5. Familiarity with CRM & PMS best practices, experience with CRM leads management software (SalesForce or Fresh Sales) an advantage.
6. Experience in working with enterprise software systems an advantage
7. Strong Microsoft Excel Skills desirable
8. Have a detail-oriented mindset and an acumen for understanding
9. Excellent time management and organisational skills
10. Dependable and proactive in follow up
11. Team player and highly independent and able to work under stressful situations

Key Performance Indicators:

• Timely and proactive respond to request from China BD team on room availability
• Accurate data input and churn out for reports requested by Assistant Manager, Sales & Reservations
• Accurate and timely changes in reservation details and ensuring all amendments are done correctly
• Agile, timely and swift response to business request pertaining to lease closure, lease amendments, offer drafting, information required for offer.
• High visibility and timely reporting on weekly reports.
• Strong stakeholder engagement in accordance with best practices, SOP training and brand guidelines
• Strong product knowledge, demonstrate professionalism and competence in task assigned.

Job Description

• Oversees team operations and daily performance while providing guidance and coaching.
• Monitors transactions to ensure that client service quality consistently meets established standards.
• Distributes tasks effectively, manages workloads and backlogs, and makes necessary adjustments.
• Identifies opportunities for improvement and implements new structures and processes as needed.
• Promotes team discipline, communication, and morale to enhance collaboration.
• Engages with clients to execute service recovery actions when service levels fall short.
• Regularly updates the team on current products, services, and operational procedures.
• Ensures team members are informed about new developments within a specified timeframe to perform their roles effectively.
• Collects and reports relevant statistics daily, weekly, and monthly as part of their responsibilities.
• Performs additional duties as assigned by management when required.

Requirements

• At least 3 years of experience in IT support, including 1 year in a leadership or supervisory capacity.
• Proven track record of managing and motivating teams to meet performance targets and deliver excellent customer service.
• Strong communication and interpersonal skills, with the ability to effectively engage with stakeholders at all levels.
• Demonstrated problem-solving skills and a proactive approach to identifying and addressing issues.

BROAD FUNCTION

• Responsible for the evaluating, developing and supporting of application systems deployed in the Organization

ROLES AND RESPONSIBILITIES

• Conduct user requirement gathering for new systems and/or enhancements to existing systems/solutions
• Conduct user requirement analysis for the development / implementation of new systems and enhancements to existing systems
• Perform documentation of requirements and new process/workflows for the developed solutions
• Developing and executing test plans to ensure that systems and processes are functioning as intended
• Monitoring system performance post-implementation and resolving any issues that arise
• Facilitating communication between business units and IT teams or vendors to ensure mutual understanding and project alignment
• Ensure information systemsand databases are functioning in the most efficient, effective, and reliable manner possible.
• Ensuring compliance with regulatory standards and best practices in system design and implementation

To assist Assistant Finance Manager in managing finance operations and provide financial analysis.

Responsibilities:

• Reporting on operating results and financial statement positions on a monthly, quarterly and annual basis
• Ensure and support an orderly process for monthly, quarterly and yearly closing activities
• Cost center reporting and analysis
• Ensure compliant business operations
• Engage in the Procurement process

Requirements:

• Degree in Accounting or its equivalent
• At least 5 years of working experience in accounting
• Experience working in an educational institution is an added advantage
• Proficient in MS Office applications and SAP accounting software
• Good organizational and communication skills
• Available for entire contract period

Be part of the dynamic creative and innovative RGS teaching and learning experience. At the same time, build a meaningful and rewarding career with us.

We offer a competitive and attractive salary package and benefits commensurate with experience.

Interested candidate, please send a detailed resume to: -

The Human Resource Department

Email: [email protected]v.sg

(Only shortlisted candidates will be notified)

Job Description:

• Reception duties in welcoming visitors and directing them to the relevant office/personnel.
• Support Office Management as the centralised booking point for Sales Team to make restaurant (meals) reservations for all business meetings.
• Ensure premises security and access authority – issue access card, termination, change of access profiles and printing of cards.
• Track and replace office supplies including pantry as and when necessary to avoid interruptions.
• Handle office maintenance and activities such as ordering F&B for birthday celebration and special meetings, vendor maintenance of plants etc.
• Assist in office facilities management and office administration.
• Ensure the tidiness of reception area and meeting rooms, and with all necessary stationery and material.
• Support Marketing Dept on festive decoration and event decoration.
• Any other ad-hoc duties as assigned by Office Manager.

Job Requirements

• Diploma/NTE in administration, business or relevant field is preferred.
• Minimum 1 - 2 years of experience working as office admin or similar positions.
• Experience with administrative tasks.
• Experience of Microsoft Office and other office management tools and applications
• Good organizational and time management skills
• Be detail-oriented, and be able to handle multiple tasks effectively
• Able to prioritize and carry out routine responsibilities with minimum supervision
• Good command of written and verbal communication skills

Job Description

The Executive is responsible for the collection and analysis of sales data to increase sales productivity and customer satisfaction as well as reduce sales barriers and low revenue levels. He/She creates standardized and customized reports that evaluate existing and potential customers, markets, products and business opportunities. He/She also manages sales performance data and all other system data to ensure organization-wide data integrity and consistency.

System Data Custodian

• Manage enabling technologies, including CRM, to optimize the effectiveness of the organization’s strategy and investments
• Administer data management policies and procedures to ensure accuracy, integrity and consistency of data
• Manage system database; create and update data accurately and in a timely fashion

Pricing Management

• Coordinate pricing strategy formulation and take necessary pricing actions to enhance profitability, ensuring integrity and accuracy in all pricing matters
• Work closely with various internal stakeholders including sales, logistics and medical specialty care to tabulate cost of sales
• Compute and update base prices
• Govern and administer pricing and discounting management framework to ensure compliance with established guidelines, policies and procedures

Business Intelligence Reporting

• Generate business reporting for strategic analysis and internal business review
• Prepare business intelligence including revenue and product trends, business segment performance, leading growth indicators and sales effectiveness
• Assist in the consumer research and collation of industry specific information, including industry trends and competitor activities, as well as pipeline reports

Work Experience & Qualification

• Recognized Bachelors Degree in Mathematics, Statistics, Accountancy, Business, Engineering or related fields
• Minimum 1 years of relevant work experience, fresh graduates are welcomed as well
• Experience in QlikView / Qlik Sense, Tableau or any other BI tools
• Experience and knowledge in Business Intelligence and Market Analytics

Competencies

• Communications: Good oral, written and inter-personal communications skills in dealing with individuals and groups at all levels
• Functional: Good working knowledge of word processing, spreadsheet, database and presentation software
• Industry: Basic knowledge of various regulations, policies, statutory requirements, assistance schemes and procedures related to the industry
• Planning: The ability to forecast resources and to manage resources to deliver workplace objectives
• Analytical Ability, Problem Solving & Strategic Thinking: The ability to assimilate and analyze information quickly and accurately and to formulate decisions and make recommendations for the short- to medium-term

Attributes

• Driven and committed individual who addresses and resolves challenges proactively and achieve goals and deliver optimal results
• Positive and flexible individual who manages resources and tasks in an effective and efficient manner
• Strong will individual who ensures that one is always doing the right thing by upholding the ethical and professional standards and is honest in all transactions with the organization and the stakeholders
• Meticulous and attentive to details
• Embrace the idsMED values of Loyalty, Integrity, Balance, Care, Agility, Reliability and Entrepreneurship
• Show a genuine desire to care for others, with a Happy, Engaging, Approachable, Responsible and Trustworthy personality

The Technical Support Assistant (Junior) (contract-based, yearly renewal) is to assist our clients with all technical-related issues.

The candidate will be required to respond to the reported tickets and assist clients via remote access or on-site, which may include installing software systems, diagnosing and resolving issues, installing upgrades, co-ordinate with Development and Infra teams.

During software testing and deployment, the candidate will be expected to work in shifts around the clock and odd hours to support the activities.

The responsibilities of the Technical Support Assistant (Juniore) include the following:

• First level of analysis and responding to technical support tickets.
• Contacting clients to find out the nature of the technical issue.
• Assist and coordinate with the maintenance and development team for troubleshooting.
• Diagnosing and troubleshooting software, network, database issues.
• Traveling to clients' offices or Data Center within Singapore.
• Rotate in shift work during software testing and deployment.
• Maintaining good client relations.
• Ability to proposing simple and effective solutions.
• Documenting the detailed analysis of the ticket and reporting.
• Excellent Team player.

Requirements:

• Diploma in computer science or information technology-related field
• Knowledge of code execution, web services, and API e.g. C++, Java, RoR, Ansible, Unix, SQL Command.
• Knowledge of scripting (Shell, Perl) is good to have.
• Ability to troubleshoot complex software, hardware, network issues.
• Excellent written and oral communication and articulating the observation and problems noticed.
• Critical thinker.
• Good interpersonal skills.