There is currently an open position for an IT Helpdesk Analyst.

• The purpose is to handle emails, phone calls and provide remote assistance: IT helpdesk first-level support. To provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.
• Call Center experience is advantageous
• Basic experience with IT troubleshooting
• Problem diagnostics via remote support tool and calls
• Familiar with office productivity tools such as O365
• Familiar with Ticketing System (ServiceNow, Jira)
• Experienced in using Active Directory (Azure, Microsoft)
• Strong communication skills and detailed work
• Proficient Customer Service
• Proficient email and verbal communication
• Qualification: Nitec or equivalent
• Experience: Min 2 years related experience.
• Able to provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.

• Perform work in shifts to provide 24/7 on-site or on-call support.
• Incident and Problem management.
• Should have knowledge on SRE Best practices and able to adhere to SRE guidelines in the work.
• Provide root cause analysis techniques to determine cause and resolve complex system issues.
• Perform post-resolution follow-ups to ensure problems have been adequately resolved.
• Communicate application problems and issues to key stakeholders, including management, development teams, end users, and unit leaders.
• Work with onsite and offshore teams across multiple technologies/applications
• Continuous improvement of the system, eq. removal of TOIL, job automation, performance tuning.
• Proactive management of production services by measuring and monitoring availability, latency, throughput, user journeys and overall system health.

Interested candidates, kindly submit your updated CV in a Word Format to: [email protected]. Only shortlisted candidates will be notify. Thank you.

Duties and Responsibilities

• Act as Incident first responder for a 24/7 staffed SOC, reviewing and verifying system alerts
• Assist with the development of incident response plans, workflows, and SOPs
• Maintain security sensors and tools
• Monitor security sensors and review logs to identify intrusions
• Escalate security incidents using established policies and procedures
• Perform initial analysis of security events, network traffic, and logs to engineer new detection methods, or create efficiencies when available
• Work directly with threat intelligence analysts to convert intelligence into useful detection
• Identify incident root cause and take proactive mitigation step
• Perform lessons learned activities
• Provide analysis of security log data from a large number of heterogeneous security devices
• Review vulnerabilities and track resolution
• Review and process threat intel reports
• Implement detection use cases
• Liaise with Ensign customers on security intrusions and provide swift and accurate remedial action.

Requirements

• Diploma/Degree in Information System/Information Security from a recognized institution.
• 0-4 year of working experience in networking environment.
• Basic, yet sound knowledge of network routing and switching fundamentals to include knowledge of Multiprotocol Layer Switching (MPLS)
• Basic, yet sound technical understanding of operating systems, network architecture and design
• Basic, yet sound knowledge of encryption, key management and cryptology
• Proven ability to plan and prioritize work, both their own and that of project team.
• Sound understanding of organizational issues and challenges. Able to work effectively with participants at all levels in an organization
• Ability to analyze problems and determine root causes, generating alternatives, evaluating and selecting alternatives and implementing solutions.
• Possess excellent writing skills and the ability to communicate to teammates as well as technical and executive level staff
• Results Oriented
• Fresh graduates with passion for cyber security are welcome and they will be enrolled in an extensive On-Job-Training (OJT) and training for professional certification

Preferred Skills /Qualities

• Professional information technology/security certifications such as ITIL, CCNA and CEH will be preferred but related qualification (i.e. GCIA, CISSP etc.) will be an advantage

Other Special Working Conditions

• Able to perform 12-hour shift duties (2 days’ work with 2 off-days). Working hours: AM - 8:30am to 8:30pm; PM - 8:30pm to 8:30am. Shift patterns and duration may vary from time to time.

Job Description:

• Handle claims notification and registration
• Issue expired cheque
• Handle screening of medical bills to verify with policy information and status
• Liaise with and follow up with claimants, policyholders and agents

Application Procedures

Interested candidates, please email your resume to:

Attention: Jamie Tan Pei Zhen (CEI No. R2199473)

[email protected]

Recruit Express Pte Ltd (EA No. 99C4599)

• Project Description: We are looking for experienced and enthusiastic L1 IT support engineers.
  The team goal is to deliver excellent service to client employees by resolving and routing various IT incidents received by different communication channels, including phone, chat, email, ticket systems. A key focus is on the support for remote working.
  
  Team is expected to cover normal Singapore working hours from client office Mon-Fri.
  
  Luxoft offers great opportunities for building IT career in different directions. Powerful Luxoft training center provides hundreds of training on programming, software testing, business analysis, Agile and more, which are accessible to Luxoft employees for free.
• Responsibilities:1) Answering user calls, cases and emails, trying to identify the root cause of an issue, conducting troubleshooting, thus general IT practices awareness is highly appreciated
  2) Monitoring ticket system for new incidents
  3) Direct incident resolution using knowledge base
  4) Work closely with other IT support teams to ensure timely incident resolution
  5) Remote network troubleshooting and administration
  6) Virtual Device administration and management
• Mandatory Skills Description:
• • 5-10 years of relevant experience in L1 Technical Support (ideally Banking Environment)
  
  Technical Skills required:
  • Remote desktop support for Microsoft Windows
  • Remote network troubleshooting and administration
  • Microsoft Windows, Windows Server and Microsoft 365 deployment, administration and management
  • Virtual Device administration and management (for example: Active Directory, Microsoft Azure, AWS, VMware, vSphere, Horizon Client)
  • Experience working with ticketing systems like ServiceNow or Jira in a high-paced MSP environment is a major plus
  
  Soft Skills:
  • A passion for customer service and great ‘soft’ skills
  • Ability to present technical information in plain terms to non-technical users
  • Great attention to detail especially when it comes to documentation and taking excellent notes
  • A passion for learning and the ability to adapt to new technologies

The International Payroll Analyst combines technical expertise, project management and employee relations all in one.

You will play a key role in preparing monthly payroll instructions to third party vendors and support internal payroll projects. Working closely with the greater International Payroll team, you will act as a trusted advisor to both third party vendors and internal stakeholders regarding integrated solutions and implementation projects.

The ideal candidate will have a passion for people, payroll, project management, implementation and problem solving. This role requires a self-motivated professional that consistently brings a high level of dedication to projects and the ability to strategically and tactically navigate the unique challenges that innovation brings.

Job scopes include, but are not limited to:

• Prepare monthly payroll instructions for international payroll third party vendors
• Audit payroll results received from third party vendors to ensure accuracy
• Prepare monthly journal entries and assist with balance sheet reconciliation queries for payroll accounts
• Manage weekly/monthly/quarterly cash forecasting reporting and other reports for management review and to meet statutory requirements
• Familiarity with and follow SOX controls for the international payroll process
• Assist with payroll and statutory audits as needed
• Prepare year-end documentation as required
• Track new hires, terminations, and employee changes and audit accuracy for respective country payroll results
• Ensure direct deposit and tax details are established for new employees
• Manage payroll tickets for international employees
• Prepare and maintain International payroll process documentation

COMPANY DESCRIPTION

Mediacorp is Singapores largest content creator and national media network, operating a suite of TV channels, radio stations, and multiple digital platforms. Its mission is to engage, entertain, and enrich audiences by harnessing the power of creativity.

We are committed to creating an inclusive and diverse workplace where talent thrives. Our hiring decisions are made based on merit and fit-to-role. If you have a disability or special need which requires accommodation to participate in the recruitment process, please inform us when you submit your online application. We will be happy to support as necessary.

Thank you for your interest and application to this role. Please note that only short-listed candidates will be contacted.

RESPONSIBILITIES

The Engineer in Media Asset Management Support will be providing comprehensive technical services to support the Companys broadcast enterprise systems for workflow orchestration, media asset management and post-production. The engineer will be providing professional services in supporting the system maintenance, operation requirements and implementation of project with alignment to the Companys business strategy. You arerequired tocarry out corrective maintenance, preventive maintenance, security patching and remediation for all systems under Media Asset Management Support (MAMS) with minimum supervision. The Engineer is required to perform shift duty and to provide standby support during key events (The Engineer will also need to implement new solutions and manage projects for system under MAMS.

Responsibilities

• Provides technical support for Media Asset Management (MAM) systems, post-production systems, workflow orchestration and etc.
• Perform corrective and preventive maintenance.
• Perform system analysis and troubleshooting to identify issues and provide resolution with minimum supervision.
• Perform security measure and hardening of system and remediation.
• Perform system administration, configuration, and setup.
• Liaise with different business units to provide technical solutions to enhance operations and system setup.
• Evaluate and recommends new technology.
• Perform shift work and standby duty.

• Degree/Diploma in Electronics/Electrical Engineering, Info-Technology, Computing or Media.
• Minimum 1 year of relevant working experience
• Strong broadcast IT knowledge, well verse in Microsoft server, Microsoft SQL, VMWare, Window OS, Unix, Red Hat, Centos, Ubuntu, Cloud knowledge
• Familiar with Networking solution such as Cisco and Arista, Dalet, Baton, Diva, ESB, Vantage, Avid PAM, Avid Media Central, broadcast workflow and production systems and file format
• Relevant experience in supporting, Media Asset Management, Post-Production Systems and/or Workflow Systems will be an advantage

Portfolio Management & Analytics Division

Sitting within Reserve Management department, the front office business analyst / product owner is responsible for managing the applications and processes used for portfolio management and trading of assets managed in-house.

• Work closely with portfolio management and trading functions to understand their business requirements, translating business-to-technical requirements and vice versa

• Design, build/enhance, test, implement and document processes/tools/systems in partnership with IT, middle and back offices as well as software vendors to support front office workflow

• Plan and work with department and partners on implementing road map of front-office workflow feature development / upgrades

• Ensure front office processes and procedures meet internal standards for data integrity, security and auditability

• Monitor, analyse and troubleshoot front office processes to ensure their smooth functioning.

• Manage project implementations with vendors, covering procurement and related administrative issues;

• Oversee change management to facilitate the users to product adoption and new ways of working.

What we are looking for

• An undergraduate degree in business-related or IT-related fields

• Preferably 3-10 years relevant working experience, including product management/ownership or system used in similar functions, preferably in investment or financial domain

• Strong sense of ownership and growth mindset

• Strong analytical skills and critical thinking with good problem-solving skills

• Good understanding of user-centric principles and/or service design

• Adept communicator (both written and verbal) with the ability to effectively convey complex information to stakeholders across all levels

• Experience working in cross-functional groups, representing views of different stakeholders and influencing teams towards achieving shared goal

For over 170 years, Leica Microsystems has helped shape the future by developing groundbreaking optical and digital solutions. As a global leader, we’re driven by continuous improvement to excite our customers and to create the best work environment for our people. Customer focus, innovation, and teamwork are at the core of our culture and the foundation of our success.

Want to be part of a company whose products are part of cutting-edge research around the world? Join Leica Microsystems in our commitment for brilliant solutions and insight.

Leica Microsystems is one of 10 Life Sciences companies of Danaher. Together, we accelerate the discovery, development and delivery of solutions that safeguard and improve human health.

We currently offer the following position in our office in Singapore which will be hybrid.

Service Support Administrator

Your Responsibilities

Overview

The incoming Service Support Specialist is responsible to drive the SEA service administration and backend operation forward through DBS approach, meeting operation metrics, ensuring resources optimization and timely reporting. He/She has overall accountability to build a robust service support standard work, collaborate with sales operation to drive growth, effective management of dealers‘ service teams, as well as radically increase in customer satisfaction.

• Responsible for service contract management in new contract creation, contract renewal and contract termination.
• Responsible for timely service billing.
• Responsible for service warranty and service repair in processing of service order, coordination of shipment and arrangement of loaner if necessary.
• Responsible for service call management and PM scheduling.
• Document backend service processes.
• Service support on service enquires, service quotation, service inventory management and invoices preparation.
• Drive annual review of service pricing
• Perform customer and service data analysis
• Champion for SAP and SFDC

Key Deliverables

• To process all warranty claims and perform service billing timely
• To handle customer request and quote service quotation timely
• To prepare and submit monthly service performance and growth report
• To work with team, peers, stakeholders to drive customer satisfaction and operational targets
• Deployment of standard work (SW) and daily management (DM)
• To meet all service metrics:Revenue and orders
  Utilization and productivity
  Total Time to Repair (TTR) and First Time Fix rate (FTF)
  Inventory ITO and management of warranty cost impact
  Customer Satisfaction (NES/NPS)
  

Your Profile

• 2 years of service management experience in aftersales service delivery function, preferably in a sales & service organization, especially in medical device, life science instrument, and healthcare equipment industry.
• A good team player with excellent communication and interpersonal skills.
• ERP knowledge, preferably SAP and SFDC is a plus
• Possess business management, marketing, technical degree or equivalent

What We Offer

• Equal pay is a given for us.
• Learn all there is about Kaizen, PSP's and Muda as part of our Danaher Business System (DBS) trainings - if you believe in continuous improvement like us
• We have no room for prejudices and stereotypes. We promote equal opportunities, diversity and inclusion.
• We offer a balance between support and autonomy to achieve your own goals in an international environment.

At Leica Microsystems we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, hybrid working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a hybrid work arrangement in which you can work part of the time at the Company location identified above and part of the time remotely from your home. Additional information about this hybrid work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Leica Microsystems can provide.

Get More Insight

Learn more about what we do and who we are by watching our company video “We Are Leica”: https://www.youtube.com/watch?v=1zHmalqMXN4

Are you interested to discover new opportunities in an innovative, team-oriented environment?

Do apply online - we are looking forward to your application!

Interested applicants can send your resume to [email protected] and allow consultants to match you with our clients. No charges will be incurred by candidates for any service rendered.

As a System Engineer, you are responsible for supporting critical infrastructure services such as Active Directory, Secret and Identity Management, or Remote Access Systems, across on-premises and cloud, in a fast-paced environment.

Roles & Responsibilities:

• Plan, design, install, configure, and administer critical infrastructure services such as Active Directory, Remote Access system, Secret and Identity Management system across on-premises and cloud.
• Perform regular system patching or upgrades to maintain product supportability.
• Prepare documentation and develop standard operating procedures.
• Serve as an escalation point for troubleshooting and issue resolution on 24x7 basis.
• Continuously automate system operation, enhance monitoring, malware detection and auto-recovery capability.
• Continuously improve system security posture, assess risks exposed by security vulnerabilities and carry out remediation by SLA.
• Continuously enhance system capability, design solutions to technical problems and implementation changes to existing systems or new system.
• Work with various teams in implementing integration solutions with Active Directory, Azure Active Directory, API Platform, Secret Management, etc.

Requirements:

• Tertiary education (Degree or Diploma) in relevant field is preferred.
• At least 4 years of relevant work experience in designing, deploying, and managing Microsoft Active Directory.
• Technically competent in following technologies:

1. Azure / AWS / GCP
2. Azure AD / Microsoft Entra
3. Microsoft ADFS
4. Infrastructure as code such as Terraform, Ansible, Python or other automation languages
5. DevSecOps practices
6. Remote Access systems like Citrix, Microsoft RDS, Amazon Workspace or HashiCorp Boundary
7. PKI, Secret Management or Vault solutions
8. Identity and Access Management Systems/ Privileged Identity Management systems

• Professional certification in Cloud, Security and/or similar credentials would be advantageous.
• Self-motivated team player who demonstrates initiative and possesses strong analytical skill.
• Strong communication skills and ability to work collaboratively with different stakeholders.
• Ability to work beyond business hours and on weekends for work contingencies or for planned activities where necessary.

Irene Koo

IT&T Recruiter

BGC Group Pte. Ltd., Singapore

EA License No.: 05C3053

Job description

1) IT Support monitors and maintains the company computer systems, install and configure hardware and software, and solve technical problems.

2) Provide technical support to customers via email, phone and onsite.

Responsibilities

1) Serve as the first point of contact for customers seeking technical assistance over the phone and email.

2) Perform remote troubleshooting through diagnostic techniques and pertinent questions.

3) Perform regular system monitoring, backup status and OS updates.

4) Determine the best solution based on the issue and details provided by customers.

5) Direct unresolved issues to the next level of support personnel.

6) Record events and problems and their resolution in ticketing system.

7) Maintain up to date and accurate customer documentation.

8) Follow-up and update customer status and information.

9) Identify and suggest possible improvements on procedures.

Job Requirements

Candidate must possess at least Primary/Secondary School/"O" Level, Higher Secondary/"A" Level/Pre-U in any field.

At least 1 Year(s) of working experience in the related field is required for this position.

Proven experience as a help desk technician or other customer support role.

Tech savvy with working knowledge of Windows 10, Windows Server, DNS, router, NAS, email, printer.

Good understanding of computer systems, networking, ERP system.

Ability to diagnose and resolve basic technical issues

Proficiency in English.

Excellent communication skills.

Customer-oriented and cool-tempered.

Responsible for the Technical Department, providing leadership to existing technical team (consists of 1 technical supervisor and several technicians) by ensuring the entire plant laundry machinery, utilities equipment, premises and facilities are maintained at optimum level so that operations could carry out smoothly, efficiently and effectively.

KEY RESPONSIBILITIES

• To ensure all maintenance operations adhere to the applicable statutory legislations and regulation, also responsible for all the technical staff to work in a safe and healthy environment.
• To manage plant technical maintenance activities, technical staff planning, deployment and improve productivity of the technical operations.
• To ensure the life span of all equipment, system and structure can be prolonged with minimum disruption and operating costs.
• To prepare and manage annual technical operational budget
• To take charge of workplace safety & health
• To maintain ISO as well as bizSAFE certification
• To lead and supervise Procurement and Information Technology (IT)
• To take up projects or committees as and when assigned by the Management.

KEY REQUIREMENTS

• Degree / Diploma in relevant discipline such as in M&E, Industrial & System Engineering.
• Relevant working experience preferred.
• Good knowledge of Microsoft Office software.
• Able to work independently and results-orientated.
• Possess ability to lead and motivate a team include managing conflicts.

Duties and Responsibilities

• Act as Incident first responder for a 24/7 staffed SOC, reviewing and verifying system alerts
• Assist with the development of incident response plans, workflows, and SOPs
• Maintain security sensors and tools
• Monitor security sensors and review logs to identify intrusions
• Escalate security incidents using established policies and procedures
• Perform initial analysis of security events, network traffic, and logs to engineer new detection methods, or create efficiencies when available
• Work directly with threat intelligence analysts to convert intelligence into useful detection
• Identify incident root cause and take proactive mitigation step
• Perform lessons learned activities
• Provide analysis of security log data from a large number of heterogeneous security devices
• Review vulnerabilities and track resolution
• Review and process threat intel reports
• Implement detection use cases
• Liaise with Ensign customers on security intrusions and provide swift and accurate remedial action.

Requirements

• Diploma/Degree in Information System/Information Security from a recognized institution.
• 0-2 year of working experience in networking environment.
• Basic, yet sound knowledge of network routing and switching fundamentals to include knowledge of Multiprotocol Layer Switching (MPLS)
• Basic, yet sound technical understanding of operating systems, network architecture and design
• Basic, yet sound knowledge of encryption, key management and cryptology
• Proven ability to plan and prioritize work, both their own and that of project team.
• Sound understanding of organizational issues and challenges. Able to work effectively with participants at all levels in an organization
• Ability to analyze problems and determine root causes, generating alternatives, evaluating and selecting alternatives and implementing solutions.
• Possess excellent writing skills and the ability to communicate to teammates as well as technical and executive level staff
• Results Oriented
• Fresh graduates with passion for cyber security are welcome and they will be enrolled in an extensive On-Job-Training (OJT) and training for professional certification

Preferred Skills /Qualities

• Professional information technology/security certifications such as ITIL, CCNA and CEH will be preferred but related qualification (i.e. GCIA, CISSP etc.) will be an advantage

Other Special Working Conditions

• Able to perform 12-hour shift duties (2 days’ work with 2 off-days). Working hours: AM - 8:30am to 8:30pm; PM - 8:30pm to 8:30am. Shift patterns and duration may vary from time to time.

Responsibilities:

• Support and assist in regular server maintenance, system accesses, systems monitoring, backups, patching and daily health checks
• Maintain service operations documentation and guides.
• Develop supporting documentation for all Service Operation activities.
• Monitor Service level dashboards, perform daily health monitoring, system capacity review and allocation of adequate capacity
• Defect fixes and resiliency related improvements
• Assist in investigation of user reported issues
• Develop mitigating and/or preventive solutions
• Level 2 support will include attending to user queries, analysis and investigation of issues reported, ensuring the issues are fixed as per user requirement.
• Evaluate potential solutions and make recommendations to resolve application issues and user queries.
• Log the issues received, track and monitor the progress of fixes in a timely manner, according to established Service Level Agreements (SLA)
• Involvement in the system integration testing (SIT) and user acceptance testing (UAT) prior to production implementation of changes.
• Assist and involve in change management process (Change Approval, Implementation, Testing, Deployment and verification)
• Liaise closely with vendors in implementing application patches, bug fixes and any necessary upgrades in accordance with OS/Software/Security policies.
• Work with various internal teams (Infra/Database/Security/Cyber Defence/Data Centre Ops) to detect and remediate incidents, problems and changes.
• Provide periodic updates and reports to internal and user management

Requirement:

• A recognized Diploma / Degree in IT or related discipline
• At least 3 years of hands-on experience in software development and maintenance support
• Possesses an excellent understanding of business requirements and IT strategies
• General Understanding of Internet and Intranet server/application architecture and experience in working with medium/large systems involving multitier architecture and interface/integration to other systems.
• Experience in implementing multiple websites/web applications on same platforms with interdependency of data and shared features will be advantageous.
• Possess strong MS platform knowledge and skills.
• Excellent knowledge of programming / systems analysis, quality assurance, prototyping, construction, integration, and migration functions
• Full project lifecycle experience in designing and implementing large applications.
• Good problem solving and analytical skills to resolve technical problems;
• ITIL v3/v4 certification and strong service oriented experience / background preferred
• Strong Knowledge and understanding of IT industry environment and business needs
• Proven experience supporting Web / Mobile / Client based applications

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661

MAIN PURPOSE:

• Conduct seed molecular genetic testing in row crops.
• Collaborate with global platform functions to ensure strong partnership and knowledge exchange to enable successful delivery of strategies.
• Understand customer and stakeholder needs to work towards exceeding their expectations driving a customer centric mindset.
• Assure quality enables supply and delivers products that comply with business, regulatory, and customer specifications.
• Prioritizing and defining Quality strategy and projects with regional seed technology & platform lead as well as with global plotform leads.

Key Responsibilities:

• Planning and execution of genetic purity testing using protocols defined by global platform functions.
• Ensure timely data reporting as per defined TAT by Product Supply Service Level Agreement
• Responsible for general lab equipment maintenance and lab areas, support in inventory management for overall operation effectiveness
• Work with Global platform functions for validation and implementation of new test protocols.
• Support new QC test and validation as per Global Quality Testing platform.
• Participate in Continual Improvement projects and implement best practice.
• Ensures compliance with all existing Safety, BioSafety, QMS and Stewardship standards
• Promote quality culture in all lab operations.

Required Qualifications:

• Graduate (B. Sc or technical school) level
• Good understanding of technical aspects of laboratory procedures such as DNA extraction, PCR
• Software skills: Lab Information Management Systems (LIMS), lab data analysis software, Power BI
• Good self-organization, planning and communication skills.
• Able to work under time pressure, sense of urgency and accuracy.
• Teamwork
• Languages: English

Has developed proficiency in a range of processes or procedures through job-related training and considerable on-the-job experience. Completes a variety of atypical assignments, as needed. Works within defined processes and procedures or methodologies and may help determine the appropriate approach for new assignments. Completes work with a limited degree of supervision. Likely to act as an informal resource for colleagues with less experience.

Key Responsibilities

Assists in planning the daily work schedule within assigned territory to ensure completion of Preventive Maintenance and remedial maintenance.

Uses escalation policies as required to keep management informed of down situations.

Verifies and approves the operational quality of system equipment. Performs daily, weekly, monthly, quarterly, biannual, and annual periodic maintenance on systems within established time frames. Also performs wet cleans as required. Instructs customers in the operation and maintenance of systems. Troubleshoots and corrects process variations on systems partially with assistance from senior engineers.

Assumes responsibility for complete customer satisfaction within assigned accounts. Assists in planning, communicating, and co-ordinating support plans with customer management.

Performs start-up, warranty, paid service, and service contract activities. Performs TIER II start-ups within established time frames. Assists on TIER III start-ups. Provides technical assistance to less experienced Applied personnel. Uses training and experience to identify some process related system problems.

Serves as the Company liaison with the customer's front line management on administrative and technical matters for assigned projects. Assists in the preparation of and participates in customer meetings.

Develops and implements plans to increase productivity. Tracks equipment performance and plan uptime improvement. Has a working knowledge of Statistical Process Control. Utilises Quality Improvement Process methods and terminology.

Plans and executes support activities on a wide range of Applied Materials' systems. May need technical assistance in performance of daily responsibilities.

Functional Knowledge

• Has developed proficiency in a range of analytical processes or procedures to carry out assigned tasks

Business Expertise

• Has a good understanding of how the team integrates with others to achieve objectives

Leadership

• May provide informal guidance and support to more junior team members

Problem Solving

• Provides solutions to problems in situations that are atypical or infrequently occurring based on existing precedents or procedures

Impact

• Impacts the quality of own work and its contribution to the team

Interpersonal Skills

• Uses communication skills to regularly exchange information

Qualifications

Education

• Associate's Degree
• 4 - 7 Years of Experience

Job Description:

• Perform in-house and onsite system maintenance tasks related

• Able to do troubleshooting for both hardware & software

• Able to support engineering department activity, daily operation and ad-hoc tasks

• Able to perform 24/7 standby

• On job training provided

• Willing to be deployed overseas to support maintenance work as required

Requirements:

• Minimum Diploma in Engineering or related technical field with 2 years experience

• Only Singapore citizens need apply

• Preferably possess Class 3/3A Vehicles license

• Positive attitude

• Be able to work with cross functional teams

• Candidate without prior experience will also be considered

S3 aims to provide the best quality of post-stroke care in the community so that our clients and their families are able to rebuild their lives after stroke. Beyond rehab, the Wellness Team plays a critical role in this continuum of care by creating a safe and supportive environment for stroke survivors and their families to enhance their physical, mental, social, and emotional health.

The incumbent plays an important role in the Programmes Team in assisting to carry out wellness and rehabilitation programmes to the clients.

Responsibilities:

• Carry out prescribed therapeutic exercises and activities as instructed by therapist
• Render physical assistance to therapist during therapy sessions
• Prepare client for rehabilitation and other activities
• Setting up and maintaining of equipment or logistics for therapy and programme activities
• Conduct group exercises and activities.
• Assist in development of new programmes.
• Assist with outreach programs to enrol new clients or volunteers.
• Responsible for housekeeping at the centre and safety of the activity areas
• Perform basic data entry and administrative task

Requirements:

• Minimum GCE ‘O’ or ‘N’ levels with Higher Certificate in Healthcare Support (Therapy Support) or equivalent
• Minimum 2 years of experiences in similar position or in healthcare sector
• Must have an interest to work with elderly and persons with disabilities
• Team player with good interpersonal and communication skills
• Patient, gentle disposition with empathy and strong listening skills
• Able to converse in English and at least one other local language is preferred
• Candidates must be willing to commute between our 2 centres (Lengkok Bahru and Jurong Point Shopping Centre)

Responsibilities

1. Partner with GTO Retail & Channels T&O (GRCTO) teams to identify the pipeline of new initiatives and project notations

2. Organize and track the pipeline, capturing data on readiness for approval and other relevant data

3. Ensure there is an aligned pipeline view across GRCTO and GTO COO Office

4. Maintain and update GRCTO projects approval data and dashboard

5. Partner with GTO COO Office and Delivery Teams to organize and track in-flight projects

6. Prepare the weekly Management dashboard for projects – Pipeline, In-Flight Projects and Projects Target Delivery view

7. Prepare the agenda and partner GRCTO teams for content for the weekly Pipeline Deck Review cadence

8. Organize the provision of the current pipeline decks for review by the GRCTO leadership

9. Support the Pipeline education & training needs for the GRCTO teams

10. Understand the Projects Data Reconciliation (timesheets, investment amounts etc), Project Quality & Process Adherence checks/reports, and prepare the action dashboard for GRCTO teams

11. Support special initiatives, management and governance forums & workshops that may arise

Qualifications and Skills Required

· Bachelor’s Degree, with demonstrated working experience in a similar role in Financial Services

· Solid organizational skills including a methodical approach to planning & process, attention to detail and accuracy

· Good sense of risk & issue management, and escalation management

· Able to produce structured and effective presentations

· Proficient in creating presentations using the Microsoft suite of software

· Able to handle multiple priorities, maintain standards and deliver with quality under tight timeframes & pressure

· Highly self-motivated, autonomous & pro-active, and a collaborator & team-player with flexibility to take on special initiatives that may arise

· Excellent written and verbal communication skills

Comfortable with engaging senior management

Job Highlights:

• Basic up to $4000 + AWS + VB
• Monday to Friday, 7.50am to 4.55pm
• The office is located in the Tuas area
• Company transport is provided (Pick-up points islandwide)
• Our client is a well-known electronics company (MNC)
• One year contract (Contract is extendable / convertible)

Job Responsibilities:

• Collaborating with end-users, business partners, and software vendors to articulate user requirements and system design specifications.
• Creating, developing, testing, and deploying new software solutions to meet business needs.
• Offering application support and managing changes for existing applications.
• Actively engaging in innovation and implementing cutting-edge technologies across diverse application platforms.
• Evaluating software design architecture and revising technical documents.
• Overseeing server and database administration, ensuring their functionality and maintenance.

Job Requirements:

• Minimum 2 years of relevant experience
• Familiar with Software development lifecycle (SDLC)
• Capable to learn new IT application technology
• Good analytical skill and programming skill
• Experience with Syteline ERP system is an added point

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We wish you all the best in your career search.
You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280
Ian Gan Zhi Shen | EA Personnel No.: R21102913
JD1064

Overview

ING Financial Markets (FM) Client Solutions Group (CSG) is looking for a member to join its multi-asset FM risk solution team on a short-term assignment (STA). Focus will be on servicing APAC clients in the field of non-flow (often event driven) derivatives applications. You will be working in the dealing room - which is a highly dynamic and international environment - where you will also have the opportunity to take on client facing responsibilities.

Client Solutions Group is a global team (with presence in dealing rooms of Amsterdam, Brussels, London, New York, Singapore, Hong Kong, and Sydney), that works together with various local Corporate Sales teams in more than 25 locations to service our clients. CSG consists of product specialists (non-flow Rates, FX Options, Commodities and Equity) and area specialists (Project Finance, Debt Capital Markets, M&A). The team functions as a linking pin between Origination Sales, Sector Coverage bankers, Trading, Structuring, and Execution Sales.

We are looking for a person that can boost the inclusion of quantitative elements (including full risk analytics) in the pitching activities of our salesforce by demonstrate generally (or on a client specific basis) the objectives of hedging strategies. By visiting clients in the region together with sales we want to introduce and scale the risk analytics offering further in APAC based on client feedback.

You will be based in Singapore.

Key Responsibilities

• Map out the WB APAC client base and determine where Risk Analytics could give us an edge.
• Draw up a plan together with local Sales Heads and identify a set of target clients per country
• Create Risk Analytics pitches and deliver these to clients across the APAC region
• Teach and equip sales and CSG colleagues on Risk Analytics tools and approaches.
• Identify and groom APAC based FM colleagues that can be the Risk Analytics ambassador beyond the STA

In return

• You will get exposure to deals and product development trajectories across the full CSG product suite and will be able to work closely with senior CSG team members

(A) Key Competencies

• Collaborative team player with strong interpersonal and communication skills
• Entrepreneurial, commercial drive and deal oriented. Self-starting, hands-on, and pragmatic. Positive attitude and “can do” mind-set

(B) Specific knowledge & skills

• Strong quantitative, financial, legal, and analytical skills
• Experience in treasury sales and a proven track record of (being part of) generating FM revenues with corporate clients

(C) Other important pre-requisites

• 2 to 5 years of relevant working experience in the financial services sector.
• Some experience as a Financial Markets professional, with a degree in economics, and/or CFA or equivalent bachelor/masters degree
• Solid knowledge of financial markets and related instruments / products is considered essential
• Good command of spoken and written English

What you will be doing

• Build, manage and execute to an overarching change management plan for the project
• High level conceptual and analytical skills with the capacity to develop solutions for a range of complex global issues
• Demonstrated knowledge and experience of change management of major organisational reform within a large complex organisation.
• Demonstrated knowledge of the tools, techniques and methodologies used for change management.
• Undertake current and future state gap analysis and assess changes and impacts to ensure that transformation strategy and transition planning meet program objectivesConduct change analysis and change impact assessments Workshops using Change Methodologies
  Ability to contribute to (review/update) or develop new process flow documentation
• Training Experience:Undertake Training needs analysis and develop learning strategy to uplift capability and build learning content and materials/resources
  Experience developing training materials, training plans and delivery of training
• Communications experience:Ability to develop engaging communications and artefacts to support successful implementation of the project
  

Working Location: East Side

Responsibilities
• Participate in UAT for projects within the department
• Manage tenancy agreements for expatriates which includes new applications and renewal
• Process claims on Travel Expense, Entertainment & Gift expense and other miscellaneous claims
• Checking of invoices and inputting of expense payment into systems
• Daily verification and EOD reconciliation between systems
• Prepare monthly and ad-hoc reports
• Process incoming swift messages and constructing of outgoing swift messages
• Updating of EMS database
• Reconciliation and monitoring of cash card balance, petrol card transactions and overtime for company drivers

Requirement
• Diploma/ Degree's holder in any discipline
• Previous working experiences as Admin and Account Payable are preferred

We apologize that only shortlisted candidates will be contacted. Thank you

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PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E

EA Registration No. R1653100 (Goh Jia Zhen Crystal)

Job Objectives

The main objective is to analyze, develop, enhance, debug, support, maintain, test informatica application.

The primary work comprises of requirement analysis, mapping design, technical specification, programming, code review, job scheduling, perform unit test and SIT, support UAT, deploy to production, post implementation support, and technical documentation.

Key Responsibilities

· Responsible for installing, configuring, testing and maintaining Informatica PowerCenter software

· Responsible for reviewing and understanding requirements and translating them into high-level and low-level documentation including source to target mapping

· Responsible for building of data mappings, sessions and workflows to meet requirements (Informatica 10.x or higher)

· Responsible for development of job schedules that integrate the upstream and downstream systems (e.g. Control-M)

· Responsible for unit testing, debugging, and performance testing, with key focus on data accuracy and integrity

· Accountable for on-time delivery of all documentation, design, build, testing, and deployment according to the work breakdown structures

· Work with production support teams as required to support production activities, including production migrations, continuity testing, environment migration activities

· Must have impeccable written and oral communication skills down to the mapping documentation level

· Ensure that documentation is captured, maintained, understood by and available to business and/or IT partners

· Escalate critical technical issues and potential problems as needed to the Project Manager to address any related issues in advance of deadlines

Key Requirements

· Should be independent, quick learner and team player

· Able to work independently with minimum guidance

· Have good communication skills (to work with various levels)

· Minimum 4 years or above with the relevant experience

· Proficiency in Informatica PowerCenter 10.x or higher preferably in a Unix (Linux/AIX) environment with AS400/Oracle sources and targets.

· Must have experience in Oracle 19c or higher (SQL*Plus, PL/SQL)/Experience in Unix Shell Scripting (Linux/AIX)

· Experience Job scheduling tools like Control-M

· Good to have experience in Change Control Management tools & Visio

· Have experience on all stages of Software Development Life Cycle (SDLC)

· Able to do requirement gathering, impact analysis, ETL mapping, build, unit testing, support SIT/UAT/Production

· Able to organize and prioritize assignments in a fast-paced and deadline-oriented environment

Role:Senior Business Analyst

Description:

Requirements
• Experience of derivative product characteristic, including structure of products, valuation/pricing information associate with the products
• Knowledge with vanilla product and derivatives and understand the general market practice
• Understand the basic concept of valuation/pricing approach of vanilla and derivatives
• Knowledge in market data
• Experience with scripting language, i.e. Python or Excel Macro
• Master in Financial Engineering, Quantitative Finance or CFA will be a great plus
Responsibilities
• Principle duties are collecting functional requirements from stakeholders, and able to document and explain the requirements to development and QA team
• Facilitate requirements workshops to engage the various stakeholders such as Front Office, Middle Office, Finance users to elicit and validate business requirements.
• Lead and manage issues during UAT/Sprints, and ensure all requirements have proper traceability.
• Leverage the subject matter experts in Technology & Operations in delivery of structured and well-thought through solutions.
• Become an effective “bridge” between business users and technology.
• Good team player with strong interpersonal skills.
• Respond promptly to issues raised, through good understanding of business, operational and technical considerations, and recommend sound solutions.