Technology Operational Risk Analyst, Fintech

In this first line operational risk role, you will identify, assess, monitor and report technology risks as well as working across all controls functions to improve risk. Great opportunity for tech or cybersecurity risk consultants from the Big 4 or major consulting firms to move in-house.

Key Duties:

Assist with IT/technology risk management frameworks, policies, processes, and procedures.

Support identification, assessment, monitoring and reporting of key risks

Assist on risk and controls self-assessments (RCSA)

Liaise with auditors, external stakeholders, etc. as required

Work with management on annual risk tasks/exercises

Work with second and third lines to close any identified gaps.

Ensure accurate and complete documentation is in place.

Requirements:

2 – 3+ years of experience in auditing, assurance or enterprise/operational risk

Financial services exposure preferred (retail banking, insurance, payments, etc)

2+ years of experience in financial services technology audit/consulting, cybersecurity, IT risk etc.

Understanding of common risk management tools, techniques and controls

Foundation knowledge of relevant regulations (MAS TRM Guidelines, MAS Cyber Hygiene, ISO 27001 & ISO 31000 standards, NIST Framework)

Compensation:

$5.25kpm-$6.5kpm

Sloane | Shorey

Sloane Shorey Consulting is a Singapore-based executive search firm founded in 2016. We specialize in risk management recruitment for the banking & financial services sector across Asia and the Middle East. Our coverage includes financial risk management, operational and enterprise risk, and regulatory risk and compliance.

Sloane Shorey is a Ministry of Manpower Licensed Employment Agency: EA License 20S0307

Role: Production Support Analyst

Job Level: 8-10 years of relevant experience (L3)

Job description

Job Title: L2 Production Support

Project: Production Support

Key Skills:

Swift Product Skills:

Retail / Wholesale banking support, AML, AMH, Wealth Management

Programming Languages:

Java, J2EE, JMS, Webservices, Micro Services,

UNIX (Shell Scripting)

Database & Tools:

Oracle (SQL & PL Sql), Control M, Splunk, Prometheus, Grafana,

Servers & Middle Ware: OpenShift Platform (OCP), IBM MQ Series, Weblogic, Tomcat

Job Objectives

We are seeking a skilled and experienced application production support to oversee and manage various projects within our prod support team.

The ideal candidate will have a strong background in the project management, particularly with prod support env, and possess excellent org and comm skills.

This role will primarily focus on coordinating and managing projects related to the maintenance and enhancement of our production systems, ensuring timely delivery, stability, and high-quality results.

Key Responsibilities

• Key point of contact for development team to coordinate / validate on the production readiness, change quality, observability, resilience, and production risk
• Identify and mitigate project risk, proactively addressing potential issues to minimize potential disruptions to production operations
• Serve as the primary point of contact for project-related communications, providing regular updates to stakeholders on project status, milestones, and any changes in scope or requirements.
• Facilitate the resolution of project-related issues and conflicts, working collaboratively with team members and stakeholders to find effective solutions
• Maintain accurate project documentation, including project plans, meeting minutes, status reports, and other relevant records.
• Identify opportunities for process improvements and efficiencies within the production support team, implementing best practices to enhance overall project delivery and performance.
• Ensure compliance with company policies, procedures, and regulatory requirements throughout the project lifecycle.
• Own production operational issues by issuing initial response, data gathering, tracking, and resolution where possible as well as determining escalation protocol based on the nature of the issue
• Ability to direct multiple resources on cross functional teams to troubleshoot and resolve complex systems issues
• Manage and respond to users on timely manner for reported production issues/clarification

Key Requirements

• Minimum 10 years of hands-on experience in Java, J2EE, JMS, Webservices, Micro Service, Oracle, UNIX, IBM MQ Series, CTRL+M, Splunk
• Proven experience in project management, particularly in a production support environment
• Excellent communication and interpersonal skills, with the ability to effectively engage and influence stakeholders at all levels.
• Demonstrated ability to manage multiple projects simultaneously and prioritize tasks effectively.
• Hands-on experience in IT Operations/Production support L2/L3.
• Experience in ITIL process and tools like Control-M is a plus.
• Strong analytical & trouble shooting skills required.
• Experience in Disaster Recovery planning and test execution.
• Exhibits problem solving skills and shows flexibility in supporting evolution in process, standards, and strategy.
• Experience working in financial services industry supporting mission critical applications is a big plus.

• Exciting team lead opportunity with a leading bank!
• Focused in local corporates

You will prepare and review credit applications, financial projections etc. You will also evaluate and structure credit facilities and make recommendations for the relationship managers. Lastly, you will ensure facilities are in line with the bank’s credit policies.

At least 4 years of experience as a Credit Analyst in Commercial or Corporate Banking. Adept in credit analysis and team management experience.

If you are interested in this opportunity, please send your CV to [email protected]

Reg No. R1875901

BeathChapman Pte Ltd

Licence no. 16S8112

Responsibilities

• Responsible for attending the customer complaints and develop resolution
• Responsible in planning and coordinating with the Production on non-conformance product screening as well as conducting containment measures and minimizes DMR issued by customers
• Responsible for providing engineering support to Internal Departments related to quality and technical issues

Requirements

• Min Degree in Mechanical Engineering or its equivalent
• Min 1 years of working experience in process or fixture designs

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Responsibilities

• Support the review and enhancement of data governance framework, policies, standards, guidelines and data inventory across the Group

• Assist in performing risk and impact assessments

• Provide advisory to Business Units on personal data protection at various stages of the personal data life cycle

• Review and assist in conducting awareness training on personal data protection to foster personal data protection awareness across the Group

• Assist in data breach incident investigations and facilitate remediation action plans

• Manage the data incident log to ensure accuracy and up-to-date

• Assist in providing data incident summaries and reports as per request

• Providing support in the Cross-Border Privacy Rules certification renewal process

• Assist in any other ad hoc duties as assigned

Skills/Requirement

• At least 1+ years of relevant working experience in the area of data protection and risk management, preferably from the financial services/insurance industry

• Knowledge of Singapore PDPA and preferably with knowledge of other related/relevant privacy regulations

• Training in Data Protection Management, Business Risk Management, and Cyber and Data Breach Incident Management is desired

• Proficient in Microsoft Office applications

• Meticulous attention to detail and accuracy

• Team player and able to work under pressure and meet timelines

• High level of integrity, takes accountability of work and good attitude towards work

• Coordinate with entities of companies on logistics activities regionally
• Active involvement in strategic planning of logistics solutions
• Analyse KPI on a country and catergory basis to help in decision making
• Stregthen company's business and regional logistics activities
• Work closely with all stakeholders in the APAC region
• Provide advice to management and prepare key reports to keep stakeholders informed

Requirements:

• Diploma or Degree in Busienss or equivalent
• At least 3 years of relavant experience in Logistics industry
• Excellent communication skills
• Able to work independently and a good team player

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: [email protected];

EA License No.: 13C6305

Registration No.: R1872398

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Responsibilities:

· Lead and manage a team of application support specialists, providing guidance, coaching, and mentoring.

· Escalate and resolve complex technical issues related to .NET, Java, and SQL/Database applications.

· Proactively identify and implement solutions to improve application performance and stability.

· Collaborate with development teams to troubleshoot and fix bugs.

· Manage vendor relationships, ensuring timely resolution of support requests and optimal service delivery.

· Build and maintain strong relationships with internal stakeholders, including business users, IT operations, and management.

· Develop and implement processes for continuous improvement of the application support function.

· Stay up-to-date on the latest technologies and trends in application support and related fields.

· Perform other duties as assigned.

Qualifications:

· Bachelor’s degree in Computer Science, Information Technology, or a related field (Master’s degree preferred).

· Minimum of 5 years of experience in application support, with at least 2 years in a leadership role.

· Proven experience in troubleshooting and resolving complex technical issues related to .NET, Java, and SQL/Database applications.

· Excellent communication, interpersonal, and presentation skills.

· Strong analytical and problem-solving skills.

· Ability to work effectively in a fast-paced, team-oriented environment.

· Experience with network and infrastructure management a plus.

· Strong vendor management and stakeholder relationship building skills.

· Experience with ITIL or similar methodologies preferred.

About the Company

A top-tier tire manufacturer, they provide high-performance solutions for various vehicles globally. They focus on innovation and sustainability ensures reliability and environmental responsibility. Trusted by leading automotive brands, they synonymous with quality and innovation in the industry.

Role Summary:

The Commercial Finance Analyst role within the Sales Operations Control and Analysis function entails serving as the primary finance business partner, offering strategic commercial financial analysis and insight to support the Company's manufacturing and trading business, particularly in global export markets. This position collaborates closely with the commercial finance leadership team and relevant business leaders to achieve business strategy objectives and meet revenue and profit targets.

Key Responsibilities:

· Conduct comprehensive financial analysis on product categories, brands, and markets, leveraging data to generate commercially relevant insights. This includes advanced financial modeling, profitability analysis, monitoring of business issues and their impact on the bottom line, and assessing the introduction of new products for actionable insights.

· Collaborate with business directors to monitor business goals, prospects, client profitability, and provide timely and relevant reporting and insights.

· Perform monthly variance analysis of financial results, reviewing them with commercial business leaders to ensure comprehension of drivers and associated risks, and managing selling and distribution expenses.

· Develop and manage budgets and rolling forecasts for sales and selling expenses, and conduct business reviews comparing actual performance to forecasts.

· Manage customer contracts, liaise with Legal Counsel and Business Directors, and oversee contracted sales targets and incentive programs.

· Ensure that overseas sales entities (including the Singapore market) adhere to operational controls and governance requirements.

· Utilize BI tools (such as Tableau) to enhance visibility of business performance and improve risk controls.

Desired Skills / Experience:

· Bachelor's Degree in Accounting/Finance or a related field.

· Minimum of 5 years' experience in commercial business partnering within a multinational corporation.

· Strong preference for candidates with experience in manufacturing and export business environments.

· Proficiency with ERP systems (Oracle) and Microsoft Excel is essential.

· Highly organized, detail-oriented, with a strong work ethic and demonstrated teamwork skills.

· Excellent analytical, project management, and financial skills are required.

· Ability to work effectively both independently and within a team.

· Demonstrated capability to balance and manage various tasks with different skill requirements efficiently.

· Experience in pricing and costing analysis is preferred.

Please submit your updated and comprehensive CV in MS WORD FORMAT ONLY (NOT PDF) with detailed career information, including your current or last drawn salary breakdown (base, incentives, AWS, etc.), expected salary, contact details, educational qualifications, work experiences, reasons for leaving each past employment, and your availability date to:

Email: [email protected]

Personal Data Protection Statement for Job Applicants:

Please be informed that the personal data you provide through your job application to FSK advisory Pte Ltd will be collected, used, and disclosed by or on behalf of FSK advisory Pte Ltd to assess your suitability, eligibility, or qualifications for employment with FSK advisory Pte Ltd and/or its clients. It will also be used to manage your job application process, including considering you for potential future positions and notifying you of such positions, whether existing or in the future.

Thank You!

We thank all applicants for their interest. Due to the high volume of applications, we may only contact shortlisted candidates for interviews.

FSK advisory Pte Ltd | MOM EA Licence: 15C7414

UEN: 201419265D

Find Out Even More At: https://tinyurl.com/mindflex-full-time-position

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

About Us:

MindFlex Education Pte Ltd is Singapore's #1 Education Agency. Our team is highly focused on bringing the best value to our clients, whilst building an enjoyable and vibrant office culture. Cultivating and caring about our personnel remains at the heart of our company. We promote a fun-filled family-like environment with strictly no office politics and no overtime culture.

We are currently expanding and looking for fresh & energetic talent to join our team. If you are a great team player with a good sense of responsibility and work ethic, do apply to this posting and we would love to get in touch with you!

Job Scope:

- Handle Day-To-Day Business Operations of Singapore's #1 Education Agency

- Attend to interested clients via various forms of warm leads (form orders, calls, WhatsApp...etc)

(no cold-calling or anything of that sort!)

- Assist clients in shortlisting and recommending suitable tutor profiles based on their criterias

- Coordinate and arrange 1st tuition lesson for clients and tutors

- Follow-up with any necessary administrative support and after-sales service

- Familiarize with and utilize custom-made company software which is focused on automation

Job Requirements:

- Friendly, Passionate and Energetic Team Player

- Organized and Good Administrative Skills

- Responsible and Strong Work Ethic

- Decent Typing Speed and Computer Skills

- Polite, Patient and Calm Personality

- Able to Commit for Minimum of 1 Year

- Poly & University Fresh Graduates are welcome, no experience required

Salary:

- $2,300 - $3,000/Month + CPF

(Depending on Qualifications & Work Experience)

- Attractive Monthly Team Bonuses ($200-700/month)

- Looking at about $2,500 - $3,700/Month or more after incentives

- Clear Salary Progression, Annual Salary Review (Minimum 10% Increase)

Working Hours:

- 4 Weekdays, 1 Weekend OR 3 Weekdays 2 Weekend

- 9.00am - 6.30pm

- Strictly No Overtime and No Bring-Work-Home Culture

Why Choose Us:

- Fun Working Environment

- Casual Working Attire, Relaxed Setting

- Spacious Office with Modern & Fun Entertainment Facilities (Pool Table, Playstation 5, Karaoke Set, Board Games...etc)

- Company Meals / Outings / Events / Bonding Activities

- Full Leave Benefits: PH, Annual Leave, Sick Leave

- Strictly No Office Politics / Drama

- Great and Enjoyable Company Culture

- Career Progression and Extremely Low Staff Turnover Rate

- New Bright Hill MRT (Brown-Line) at Doorstep of Office

Others:

- Shortlisted candidates will be contacted for a short interview over Zoom or Face-to-Face

- Signing of Non-Compete contract will be required upon successful employment

• Position : Application Engineer-Sales Support
• Location : Near Joo Koon MRT
• Working hours : Monday -Friday, 9.00am-6.00pm
• Salary : Up to $5200 (Depend on experience) + Transport allowance + AWS + Variable Bonus + Medical
• Duration : Perm
• Industry : Manufacturers of vacuum pumps, blowers and compressors

Main Responsibilities:

• Responsible for engineering, fabrication and performance of small and medium vacuum systems
• Accountable for fabrication cost , supervise fabrication work, performance output and on-time delivery to customer
• Engage customers to evaluate application possibilities, calculate and design vacuum systems and propose suitable solutions
• Select instruments and components to meet customer’s requirement and specification
• Responsible for coordination and performance of large systems where system is built by company
• Provide inside sales support, handle sales inquiries, generate proposals and follow up on quotations and technical clarification
• Supervise and provide guidance to system technician (direct report) to execute system assembly involving pipe fittings, valves, instruments, skid frames, control panel and up to testing and painting.
• Responsible for Final Acceptance testing (FAT) in system production facility and Testing & Commissioning (T&C) at site
• Coordinate with factory, outsource vendors and sub-contractor
• Create G.A. Drawing, P&ID etc using 3-D Solidwork
• Track and report quote activities; participate in Monthly Reporting process
• Execute contract review and clarify with customer where necessary to resolve unclear requirements
• Coordinate with Order Admin team on shipment update and information back to customer

Requirements:

• Bachelor Degree in Mechanical or Chemical Engineering is required
• 3 to 4 years of working experience in application engineering and sales support
• Experiences in systems design can be an advantage but not mandatory
• Familiar with 3-D SolidWorks
• Willing to travel whenever needed (customer site)
• Bilingual in English and Mandarin to liaise with Mandarin speaking associates in view of business communications

• Position: Data Analyst (Server)
• Location: Jurong West
• Working hours: 5 days, Monday to Friday (8.30am to 6.00pm)
• Salary (commensurate on experience): Up to $2700 + AWS + Variable Bonus + OT
• Duration: Contract (3-4 months extendable)
• Industry: Logistics - MNC

Responsibilities

• Perform waste walk and time studies in the data server operations and ensure the accuracy of data as assigned.
• Updating the collected data in the standard formats in excel/gsheet.
• Prepare weekly/bi-weekly summary reports using collected raw data, identified problems and caused, and improvement recommendations
• Any other ongoing tasks related to the current projects
• Ability to stay inside data center floors for prolonged periods (2 hours approx.) each time under some level of machine noise

Requirements

• Studies complete or ongoing in Diploma/ Degree in Industrial Engineering, Business Administration or Logistics
• Proficient in Microsoft Office – Excel, Word, PowerPoint
• Strong analytical skills, coordination and reporting skills
• Good communication skills to work with different levels of personnel
• Basic understanding on production processes and information flow would be added advantage.

Email to [email protected]

Do visit Search Personnel Pte Ltd for more job listings.

***We DO NOT charge our candidates any referral fee nor bind them with any contract.***

Joie Chang

Deputy Consulting Director (APAC)

Reg no.: R2090601 | EA No: 13C6684

Work Experience

• 3 years of experience in desktop support, maintenance, and basic infrastructure/network troubleshooting.

• Knowledge of ITIL processes and practices.

• Basic understanding of infrastructure and network concepts, including TCP/IP, DNS, DHCP, and network protocols.

• Strong technical knowledge of desktop operating systems, applications, and hardware.

• Excellent problem-solving and troubleshooting skills.

• Strong communication and customer service skills.

• Ability to work independently as well as in a team environment.

• Flexibility to work outside of normal business hours, if required.

Education Requirement

• Relevant certifications such as CompTIA A+, Microsoft Certified Desktop Support Technician (MCDST), ITIL Foundation Certification, or basic networking certifications (e.g., CCNA) is a plus.

The candidate must be proficient in Mandarin, to liaise with Mandarin speaking clients.

Working Hours:

Mon to Wed (Pioneer Road - 8am to 5pm)

Thurs to Fri (Macpherson- 8am to 5pm)

In the ever-evolving digital landscape, major corporations face significant challenges in meeting the diverse business needs across their vast operations. Element is seeking a highly skilled and detail-oriented Business Analyst to join our LIMS team. As a Business Analyst, your role becomes crucial in navigating these challenges and bridging the gap between business requirements, specific lab requirements and digital solutions. In our organization, with its complex and diverse business needs, you will play a pivotal role in establishing requirements for a Laboratory Information Management System (LIMS) program. By capturing and categorizing ongoing business requests, you will help create and drive the successful implementation of a robust LIMS program, enabling efficient data management and streamlined processes across our corporation. This is an exciting opportunity to contribute to our digital transformation journey and shape the future of our organization.

This position will be remote, yet international travel to various offices may be required as needed.

Job Duties:

• Collaborate with stakeholders to capture and understand business requirements for the LIMS program
• Establish a systematic approach to categorize and prioritize business requests, ensuring effective management and alignment with program objectives
• Conduct in-depth analysis of business processes, workflows, and data requirements to identify areas for improvement and optimization
• Translate business requirements into clear and comprehensive technical specifications for LIMS implementation and customization
• Collaborate with IT teams and vendors to ensure that the LIMS program meets the defined business needs and regulatory requirements
• Facilitate meetings and workshops to elicit requirements, gather feedback, and address concerns from stakeholders
• Conduct gap analysis to identify areas where existing systems or processes fall short of meeting business requirements
• Develop and maintain detailed documentation, including functional requirements, use cases, and test scenarios
• Collaborate with quality assurance teams to define and execute testing strategies, ensuring that the LIMS program meets quality standards
• Provide support to end-users, enabling them to effectively utilize the LIMS program
• Stay on par with industry trends, suppliers and best practices in LIMS implementation, continuously seeking opportunities for program optimization

Job Requirements:

• Strong understanding of Laboratory Information Management Systems (LIMS) and laboratory workflows
• Excellent analytical and problem-solving skills, with the ability to dissect complex processes and translate them into technical requirements
• A talent for translating complex sets of processes and requirements into clear baseline assessments
• Proficient in requirements gathering techniques, such as workshops, interviews, and document analysis
• Strong written and verbal communication skills, with the ability to effectively convey technical concepts to both technical and non-technical stakeholders
• A knack for categorizing and prioritizing business requests, ensuring efficient management and alignment with program objectives
• Ability (or strong willingness to perfect) to analyse and reflect data in a BI tool, by using dynamic charts and datasets
• Familiarity with quality assurance and testing methodologies in the context of laboratory information
• Exceptional attention to detail, ensuring accuracy and completeness in documenting business requirements and technical specifications

HOW TO APPLY:

Interested applicants, please submit your updated resume to [email protected]

Please state your availability, current & expected salaries for processing purpose. All applications will be treated in the strictest confidence. We regret that only shortlisted candidates will be notified.

JOB SCOPE:

Job Responsibilities:

• Provide domain expertise & focus in payment/securities domain.
• Propose alternative solutions and technologies to improve and bring about high-quality system solutions.
• Ensure that the resulting IT solution meets the needs of the defined business requirements.
• Plan and lead requirement gathering and design.
• Clarify requirement and manage scope against baseline.
• Participate in developing and reviewing Functional Specifications/Use Cases
• Participate in developing test plan, reviewing Test Specifications and test results.
• Lead testing team to conduct test plan and when required, conduct the testing together with team.
• Provide domain/functional guidance to software engineers in delivering in accordance to requirement
• Lead and co-ordinate various testing phases, managing internal and external stakeholders.

Experience:

• Bachelor’s degree in computer science, Information Systems, or a related field.
• Hands-on experience in implementing (from start to finish) at least one of the following transaction processing platforms for multiple countries or markets (preferably ASEAN, AU, HK):
  o domestic payment system
  o cross border payment system
  o securities middle / back-office system (for post trade, settlement and custody)
• Hands-on experience in handling ISO 20022 message standards for payment (PACS), cash management (CAMT) and securities (SESE, SEEV, SEMT)
• Familiar with payment business lifecycles – from initiation, to clearin
• settlement, accounting and reporting (advice and statement.
• Familiar with government securities business lifecycles – from issuance, auction, allotment, settlement (primary and secondary markets), collateral management, repo, re-issuance, corporate actions, redemption (full or partial)
• Demonstratable traits in business analysis, problem solving and troubleshooting.
• Demonstratable track record in solutioning for transaction processing systems
• Articulate in thought process and oral/written communication
• Familiar with Software Development Life Cycle (SDLC)
• Ability to produce specifications for documentations and implementations.
• Self-motivated with a positive “can-do” attitude, creative with excellent presentation, communication, negotiation and interpersonal skills including strong persuasive techniques.
• Ability to lead, develop and maintain respectful and trusting relationship

Job Scope:

• Resolving IT support requests from employees
• Answering employee questions regarding computer systems, in-house programs
• Gathering and analyzing data to diagnose problems with computer systems
• Changing configurations, settings and permissions to fix computer issues
• Generating sign ins and preparation of new computers for new hires during the onboarding process
• Installing new software and hardware drivers and updating existing ones as needed
• Updating employees on the status of their service requests
• Logging all service requests and updating tickets as needed

Requirements:

• 3+ years experience in IT support and systems maintenance.
• Excellent written and verbal communication skills.
• Good interpersonal skills.
• Attention to detail.
• Good problem-solving skills.
• Willing to travel around SG on your own
• Willing to take on additional tasks and roles as and when required

This position reports to Learning & Programme Manager, Certification Programmes.

KEY RESPONSIBILITIES

(A) Course Administration:

· Provide support for course development, enhancement and management, including preparation and procurement of materials, scheduling, course registrations and enrolments

· Coordinate and prepare logistics for learning activities, including venue and facilities setup, catering, etc.

· Provide other administrative support, including procurement, preparation of reports, etc.

(B) Learner Management:

· Manage learner records and database processes.

· Manage course registrations and enrolments.

· Assist in the orientation and onboarding of learners.

· Dealing with learner enquiries.

· Collect feedback from learners.

(C) Administration of Learning Management System (LMS):

· Administer user accounts on the LMS.

· Upload and distribute course materials through the LMS.

· Monitor learner progress and prepare learning progress reports.

· Liaise with LMS vendors/suppliers for support.

(D) Course Funding Administration:

· Prepare necessary documentation and execute processes to support Skillsfuture Singapore course funding applications and disbursement and any other subsidy schemes.

KEY SPECIFICATION

· Minimum diploma with at least 3 years’ relevant working experience.

· Prior experience in educational administration, programme coordination, or a related field, preferably in a higher education or adult learner setting

· Experience with using and administering learning management systems would be an advantage.

· Prior experience with Skillsfuture Singapore funding administration would be an advantage.

· Able to build positive and productive relationships with colleagues and other stakeholders.

· Good interpersonal, writing, communication and presentation skills.

· Meticulous, resourceful and organised.

· Able to work confidently with members of the Judiciary and legal community

· Proficient in Microsoft Office applications, particularly Microsoft Word, Excel, PowerPoint and Teams.

Find Out Even More At: https://tinyurl.com/mindflex-full-time-position

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

About Us:

MindFlex Education Pte Ltd is Singapore's #1 Education Agency. Our team is highly focused on bringing the best value to our clients, whilst building an enjoyable and vibrant office culture. Cultivating and caring about our personnel remains at the heart of our company. We promote a fun-filled family-like environment with strictly no office politics and no overtime culture.

We are currently expanding and looking for fresh & energetic talent to join our team. If you are a great team player with a good sense of responsibility and work ethic, do apply to this posting and we would love to get in touch with you!

Job Scope:

- Handle Day-To-Day Business Operations of Singapore's #1 Education Agency

- Attend to interested clients via various forms of warm leads (form orders, calls, WhatsApp...etc)

(no cold-calling or anything of that sort!)

- Assist clients in shortlisting and recommending suitable tutor profiles based on their criterias

- Coordinate and arrange 1st tuition lesson for clients and tutors

- Follow-up with any necessary administrative support and after-sales service

- Familiarize with and utilize custom-made company software which is focused on automation

Job Requirements:

- Friendly, Passionate and Energetic Team Player

- Organized and Good Administrative Skills

- Responsible and Strong Work Ethic

- Decent Typing Speed and Computer Skills

- Polite, Patient and Calm Personality

- Able to Commit for Minimum of 1 Year

- Poly & University Fresh Graduates are welcome, no experience required

Salary:

- $2,300 - $3,000/Month + CPF

(Depending on Qualifications & Work Experience)

- Attractive Monthly Team Bonuses ($200-700/month)

- Looking at about $2,500 - $3,700/Month or more after incentives

- Clear Salary Progression, Annual Salary Review (Minimum 10% Increase)

Working Hours:

- 4 Weekdays, 1 Weekend OR 3 Weekdays 2 Weekend

- 9.00am - 6.30pm

- Strictly No Overtime and No Bring-Work-Home Culture

Why Choose Us:

- Fun Working Environment

- Casual Working Attire, Relaxed Setting

- Spacious Office with Modern & Fun Entertainment Facilities (Pool Table, Playstation 5, Karaoke Set, Board Games...etc)

- Company Meals / Outings / Events / Bonding Activities

- Full Leave Benefits: PH, Annual Leave, Sick Leave

- Strictly No Office Politics / Drama

- Great and Enjoyable Company Culture

- Career Progression and Extremely Low Staff Turnover Rate

- New Bright Hill MRT (Brown-Line) at Doorstep of Office

Others:

- Shortlisted candidates will be contacted for a short interview over Zoom or Face-to-Face

- Signing of Non-Compete contract will be required upon successful employment

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX.

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

What gets measured, gets managed.” The Business Analyst is responsible for gathering and understanding business requirements, collating and preparing data, performing analyses, extracting insights, and making recommendations to assist the company in developing meaningful business solutions and operational improvements. The position is also expected to monitor progress to agreed measurables and within set organizational procedures.

The ideal candidate can work on multiple initiatives simultaneously and translate data into digestible and actionable insights that improve our businesses.

You are also required to perform these job functions:

• Work on the analytics projects across operation performance, HR and finance etc at group level
• Work with operations & stakeholders across different regions, countries, and cultures to streamline data collection, transformation for reporting and analysis enabling better and faster decision making for C-Suite
• Conduct statistical analysis for better insights extraction.
• Provide data analytics support for operation whenever needed.
• Work with IT and data engineering team to set up proper backend for data storage and ETL.
• Proactively come up with new initiatives to improve the process & efficiency and optimize the existing practice.
• Educate internal/external users appropriate use of analytics and business intelligence
• Occasional travel may be required.
• Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance, and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Bachelor’s Degree or higher. Major in mathematics, statistics, business, marketing, analytics related are preferred.
• Strong interest in working with data/database/big data for business problem-solving.
• Proficient in BI tools such as Tableau and Power BI; knowledge/experience in SQL/Python/R is a plus.
• Able to navigate through large, messy and complex data to extract business insight to help solve business problems.
• Passionate about identifying user pain points, process bottlenecks, or inefficiencies and designing data solution for resolution.
• Strong analytical thinking, problem solving, strategic thinking, and presentation & communication skills in front of leadership and stakeholders, outstanding organizational and time management skills to handle complex tasks efficiently, excellent stakeholder management ability, able to thrive in an agile, dynamic and collaborative environment.
• Able to work independently and under pressure, and to influence others without having direct authority.
• Eager to learn, an initiative `taker, problem-solver and team player.

Who is TDCX?

TDCX (NYSE: TDCX) provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX

Job Responsibilities:

• Opening and closing of centre (12.30pm to 9.30pm on weekdays and 10am to 5pm on weekends)
• Managing front counter and centre hotline
• Performing customer service duties and answering all enquiries
• Assisting clients with registration of programmes and application for assistance schemes
• Performing administrative and clerical duties such as collection of programme fees, data entry, centre maintenance and general housekeeping
• Promoting CDAC programmes and recruiting participants
• Preparing rooms and materials for centre activities
• Following up with attendance for centre activities and calling of absentees
• Preparing incident reports where applicable
• Handling walk-in donations
• Any other adhoc duties

CDAC@ Bedok

Blk 138 Bedok North St 2 #01-185 Singapore 460138

Vacancy for one admin support staff on 28-hour work week including working on weekends (Saturday or Sunday).

Monday: 12.30 pm – 5.00 pm / 5.00 pm to 9.30 pm (rotating every 3mths)

Wednesday: 12.30 pm to 9.30 pm

Friday: 12.30 pm to 9.30 pm

Saturday / Sunday: 10.00 am to 5.00 pm

Job Requirements:

• Able to serve English and Mandarin-speaking clients
• Able to serve Dialect-speaking clients will be an added advantage
• Possess prior customer service experience
• Computer literate
• Service-oriented and Team player
• Passion to serve in social service sector

• Minimum 3 years of experience
• The successful candidate will be expected to support application operations and project implementation.
• Experience in Java (SpringBoot/Maven).
• Experience in SQL and PSQL Oracle database.
• Possess learning and collaborative mindset.
• Strong analytical and problem solving skills.
• Skillsets (Goood to have) -Familiar with DevOps tools, CICD cycle, GitHub, and Jenkins, Experience in Linux environment, Experience in Python.

Work Experience

• 3 years of experience in desktop support, maintenance, and basic infrastructure/network troubleshooting.

• Knowledge of ITIL processes and practices.

• Basic understanding of infrastructure and network concepts, including TCP/IP, DNS, DHCP, and network protocols.

• Strong technical knowledge of desktop operating systems, applications, and hardware.

• Excellent problem-solving and troubleshooting skills.

• Strong communication and customer service skills.

• Ability to work independently as well as in a team environment.

• Flexibility to work outside of normal business hours, if required.

Education Requirement

• Relevant certifications such as CompTIA A+, Microsoft Certified Desktop Support Technician (MCDST), ITIL Foundation Certification, or basic networking certifications (e.g., CCNA) is a plus.

Work Location: Jurong Island & Pasir Panjang

Work Timing: Monday to Friday / 8:30 am to 5:30 pm

There is currently an open position for an IT Helpdesk Analyst.

• The purpose is to handle emails, phone calls and provide remote assistance: IT helpdesk first-level support. To provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.
• Call Center experience is advantageous
• Basic experience with IT troubleshooting
• Problem diagnostics via remote support tool and calls
• Familiar with office productivity tools such as O365
• Familiar with Ticketing System (ServiceNow, Jira)
• Experienced in using Active Directory (Azure, Microsoft)
• Strong communication skills and detailed work
• Proficient Customer Service
• Proficient email and verbal communication
• Qualification: Nitec or equivalent
• Experience: Min 2 years related experience.
• Able to provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.

Client is an esteemed global MNC Banking and Financial Payment company.

Job Description:

• Respond to incoming customer requests quickly, proficiently and professionally while meeting specific quality expectations.
• Collaborate with peers to help cardholders, provide thought-leadership and inspire both customers and peers in a diverse business environment.
• Evaluate the nature of each call and determine the appropriate action to complete the request.
• Answer general customer service questions from cardholders, explain multiple program features, and where appropriate, transfer the customer to the issuing bank to obtain specific account information or transfer the customer to an appropriate Third-Party Service Provider.
• Adhere to established procedures and guidelines while providing quality customer service in order to meet and exceed department standards.
• Provide status update on Emergency Card and Cash requests when customer calls to follow up.
• Ensure smooth delivery set up of Emergency card and disbursement of Emergency cash upon receipt of approval from the banks.
• One Stop Fulfillment of Emergency service with customer and their banks.
• Document cases to show action taken.

Requirements:

• Candidate needs to be proficient in either German/Italian/Russian and should be open to support and liaise with customers or clients.
• Candidates are required to work from 3pm to 12am (5-day work week, including weekends). This will be rotated in the future.

Benefits:

• Daily allowance of $10-20
• Monthly remuneration up to $4,500
• Quarterly incentive from $800 - $1,000
• Transport claimable (to and from work)
• Hybrid work arrangement (Work from home for up to 2 days)
• Yearly increment and salary review
• Strong employee benefits (AL, MC, Medical Coverage)

We apologize that only shortlisted candidates will be contacted. Thank you.

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PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E

EA License No. 01C4394 • EA Registration No. R23115759 (CHUA YOU YI, OLIVIA)

As Ground Transportation Systems (GTS), we are advancing rail signalling and safety solutions to ensure safe and efficient railway operations worldwide.

Our technologies help to bring billions of people reliably to their destinations by rail every year – making sustainable mobility a reality.

Configuration Analyst (Ref.No. R1004496)

at our location in Singapore

You will enjoy having this responsibility:

• Establish hardware configuration management baselines for all NSEW projects according to templates and customers’ requirements.
• Maintenance of Hardware Configuration Management Database (CMDB) by ensuring all documentation (BOMs, Design Book of wirings, PICOs, testing reports, site photos etc.) are accurately update for all URS projects.
• Point of contact for Handover Inspection between internal (Installation) and external customer (LTA/SMRT)
• Monitor and coordinate calibration workflow
• Maintenance of Calibration Assets List
• Prepare the software release notes and submit CDs to customers
• Update the software registration according to latest SORs
• Support the Configuration Manager in managing configuration management tools described in the CMP
• Support Configuration Manager in project CM activities:Configuration Identification
  Configuration Control
  Configuration Status Accounting
  Configuration Verification and Audit
  
• Undertake ad-hoc duties assigned by CM manager

You have:

• Diploma in Engineering or technical field or equivalent experience.
• Better to have 3-5 years of related industry experience in configuration management.
• Fresh graduates are also welcome to apply.
• Able to start work immediately will be an added advantage.
• Knowledge in change management tools (Jira, ClearQuest, Livelink etc.) is a plus.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, MS Teams etc.).
• Good analytical skill, communication and interpersonal skills.
• Fast learner, team player, self-driven and able to work under pressure with a sense of urgency.
• Ability to adapt to a fast-paced work environment.
• Ability to assertively implement configuration management procedures

Our Talent Acquisition Team is looking forward to hearing from you

We look forward to receiving your application in just a few clicks via our career portal.

For further information about Thales and GTS as an employer visit us on https://www.thalesgroup.com/en/career

About us

Our motivation is the mobility turnaround. To achieve this, our teams find innovative products and solutions that ensure the operation and reliability of the entire rail network and increase capacities on the rails.

Our projects are diverse. To make our teams even stronger, we are looking for your support. In return, we offer you an attractive overall package with the following benefits:

• Stronger together: Networking through internal networks and working in international teams
• Our drive: Together, we are laying the foundations for the digitization of the rail around the world, to get people safely to their destinations and to their loved ones!
• Attractive conditions: A secure and permanent job with a global company

Equal opportunities and self-determined participation of severely disabled persons and persons of equal status as well as respectful cooperation are firmly anchored principles within the Thales Group and its subsidiaries. We also aim to offer all our equal opportunities to start a career and to receive training and further education in our company. We consciously promote diversity and togetherness in our teams.

Responsibilities

• Review credit applications/reviews, credit ratings, financial statements and projections submited by RMs
• Recommend reasonable amendations/adjustments
• Follow up with RMs on outstanding matters
• Conduct Credit Stress testing
• Other adhoc duties as assigned

Requirements

• Possess at least 5 years of corporate credit analysis experience
• Familar with Trade financing, Syndication and also preferably project financing
• Strong team player with good communication and stakeholder engagement and management skills

JOB SCOPE:

Responsibility:

• Gather, analyse and formalise user’s business requirements and processes, evaluate on feasibility of implementation and manage scope of project.
• Prepare project documentation such as Requirement Specifications/Use Case Specifications etc Adhere to project scope, update requirement traceability matrix, inform and record out-of-scope issues.
• Develop technical design specification and translate technical design into process/program specification. Involved in the design review session.
• Make changes to configurable items, which include hardware, software, documentation, etc.
• Participate in Coding and Code Review.
• Assist in the integration testing, system testing, User Acceptance Test & implementation activities.
• Prepare user manual and operations manual, and plan & facilitate training of users and operators.
• Provide post implementation support (including production support and service requests).
• Escalate and discuss critical issues such as scope creep with the relevant managers.
• Conduct requirement gathering sessions. Conduct gap analysis of current business process to identify improvement opportunities.

Requirement

• Degree in Computer Science/ IT or other related fields
• Typically, 6 years IT working experience.
• Possess relevant system development / maintenance experience using Java -related technologies.
• Good understanding of Software Development Life Cycle (SDLC) processes
• Ability to produce specifications for documentations and implementations.
• Experience in IT business analysis techniques
• Self-motivated with a positive “can-do” attitude, creative with excellent presentation, communication, negotiation and interpersonal skills including strong persuasive techniques.
• Ability to lead, develop and maintain respectful and trusting relationship.
• Proficient in written and spoken English.