JD:

Requirement Gathering, Analysis, Confluence/Microsoft Visio, SDLC, Application Security, Testing. Stakeholder/Business user management.

a) Offer support in managing, maintaining, and testing IT application systems, ensuring their efficient operation and functionality;

b) Collaborate with business stakeholders and work closely with external parties, ICT providers or government agencies for systems operational and maintenance works and new initiatives/enhancements;

c) Provide advisory role and guide team members on development of IT solutions to meet business and Authority’s needs;

d) Maintain Project Management Office, track documentation and monitoring of progress;

e) Co-ordinate and facilitate the audit reviews that can be conducted by party authorized by the Authority;

f) Review project deliverables (e.g. monthly project report, log review for privileged user access, test plan, test reports, application design/ code) to ensure the completeness for acceptance; and

g) Ensure that the delivery of the project is compliant with relevant policies and guidelines and to identify and close any compliance gaps.

Primary Skills - GCC 2.0 Azure/ Microsoft Azure, Java, Sharepoint/Opentext/Box,

Seconadary skills - PMO, Audit & Compliance.

Key Skills:

Delivery experience on medium to large scale projects.

Job Objectives

To support AML Projects for transaction monitoring across all regions.

Key Responsibilities

Functional specification

a. Responsible to analyse and define detailed functional specifications based on the functional and non-functional requirements document.

b. Collaborate with Functional Business Analyst to clarify functional and non-functional requirements.

c. Define and ensure traceability from functional specifications to business requirements.

Technical Design

a. Responsible to create technical design.

b. Ensure technical design adheres to architectural roadmap, Development practices, and security requirements.

c. In case of vendor implementation: Ensure vendor resources create technical design document.

d. Collaborate with developers and infrastructure teams to clarify functional specification and technical design during build, test and deployment phase.

e. Collaborate with Production Support to establish IT operations procedures and document as part of Tech Design.

f. Coordinate execution of threat modeling process with assistance of Security Architect to ensure implementation of safeguards is comprehensive in accordance with threats.

Testing & Scope Management

a. Clarify test findings escalated by Test Manager and classify the findings accordingly (either as a defect or change request).

b. Provide input to impact assessment and estimation for Project Change Request.

c. Work with Test Manager to review test plan and functional test scope.

Key Requirements

Must have :-

• Commitment.

• Minimum 6 years of working experience in application testing, development and delivery.

• Ability to work in a fast-paced, team-oriented environment.

• A strong & assertive communicator in speaking & writing. Analytical mindset and good problem solving skills.

• Delivery experience on medium to large scale projects.

• Ability to understand and articulate process flows and functions.

• Strong communication and coordination skills across internal and external stakeholders and vendors.

Good to have :-

• Experience in working in vendor environment.

• 1 - 2 years working experience with AML/KYC (Transaction Monitoring) will be nice to have.

Essential Technical Skill :-

• Experience with Oracle PL/SQL, Oracle SQL.

• Batch Scripting, Control M, DevOps.

Job Summary: We are looking for motivated individuals with a sense of business acumen and are passionate about enriching youths through supporting on marketing innovative training programmes.

Job Responsibilities:

• Support to promote and market training programmes to MOE government schools
• Provide support to Sales Education Consultant
• Plan and project manage training programmes
• Work cohesively with trainers and stakeholders to achieve overall business goals
• Establish and enhance rapport with new and existing clientele

Job Requirements:

• Open to short term contract work
• ITE/Diploma/Degree in Business, Marketing, Information Technology, Media, Multimedia or others
• Candidates with no prior job experience or Entry Level are welcome to apply
• Passionate about engaging and enriching youths
• Experience in the education or sales industry would be an advantage
• Ability to work independently and collaboratively in a team

Please include the following information in your resume in doc or pdf format:

• Personal particulars.
• Education background.
• Work experiences.
• Reason(s) for leaving if any.
• Date of availability / Notice period.

We regret to inform that only shortlisted candidates would be notified.

Location: Hougang Secondary School, 2 Hougang Street 93, Singapore
Contract Duration: 1 January 2025 – 31 December 2025
Option to Extend: The contract may be extended for an additional year from 1 January 2026 to 31 December 2026, at the Authority’s discretion.

Working Hours:

• School Term:Mondays to Thursdays: 7:00 AM – 5:00 PM (inclusive of a 1-hour lunch break)
  Fridays: 7:00 AM – 3:00 PM (inclusive of a 1-hour lunch break)
  
• School Holidays and Public Holidays: Service is not required.
• Note: Some extended hours may be required, and time-off in lieu will be provided for such occasions.

Objective:

Key Responsibilities:

1. Student Discipline and Management Support:

• Patrol school premises and surrounding areas during and after school hours to ensure student safety and discipline.
• Assist with disciplinary investigations and follow-up actions, including handling student late-comers and those in detention or in-house suspension.
• Oversee and administer Corrective Work Orders as required.

1. Administrative Duties:

• Input data into the School Cockpit mobile system and other school-based systems for tracking student information.
• Track and follow up on student late-comers, maintaining accurate records and files.
• Update detention records and maintain orderly documentation related to disciplinary actions.

1. Pupil Management Programmes Support:

• Support targeted student programs such as the Smoking/Vaping Cessation Programme and the GEAR UP Programme, which may involve accompanying students for out-of-school activities.
• Work with the PMT to engage students in initiatives aimed at positive behavior reinforcement and life skills development.

1. Data Analysis and Reporting:

• Assist the HOD/Pupil Management and PMT in analyzing discipline data to identify trends in student behavior and attendance.
• Maintain attendance records and monitor trends in late-coming to support timely interventions.

Qualifications and Experience:

Education:

• Minimum of a diploma (preferred fields: Psychology, Early Childhood Education, Counselling, or similar).

Experience:

• At least 1 year of experience working with youths and/or managing disciplinary matters.

Job purpose

• To ensure smooth operation by monitoring and maintaining our Client’s Software and Hardware systems while providing technical support to onsite and remotely.

Duties and responsibilities

• Providing first-level helpdesk and end-user support.
• Setup PC/Laptop, Backup PC/Laptop and migration of PC/Laptop Data
• Installing and configuring computer hardware, software, systems, networks, printers, and other IT equipment.
• Documenting and managing of Client IT Assets, Inventory, and other IT supplies.
• Documentation

Requirements

• Able to work independently with good analytical problem-solving, time management and decision-making skills.
• Willingness to take ownership of task and express interests in learning new technologies and systems.
• Fresh Graduate are welcome to apply

Activate Interactive Pte Ltd (“Activate”) is a leading Technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Senior Support Engineer
The Senior Support Engineer is responsible for the support, operations and maintenance of the software applications. He/She should have a deep understanding of the maintenance objectives, targets and the application functionalities. He/She is responsible to interact, setting up and onboarding of end users. He/She works in a team setting and is proficient in applications development procedure, monitoring tools and techniques required. He/She is also familiar with the software platforms on which the solutions are implemented.

He/She is analytical in issue management, a good communicator and is focus on resolving issues based on priorities. He/She is able to assess, classify, prioritise, diagnose issues effectively in a collaborative manner and strive for continuous improvement and service excellence.

Provide software support

• Maintain a good knowledge base / FAQ for operational support
• Effectively assess, classify, prioritise, diagnose issues in a collaborative manner
• Collaborate with external stakeholders and vendors to resolve incident
• Recommend tools to facilitate the analysis of operational data
• Facilitate monitoring of security access i.e. registration of passwords and accounts
• Maintain training materials and conduct training for operational support personnel
• Maintain operational manual and user manual
• Carry out system transition and archival plan
• Comply with internal, external business and regulatory requirements
• Develop operational software configuration documentation

Oversee service level agreements and service improvement

• Deep understanding and comply with the service-level objectives and targets
• Carry out maintenance plans activities to meet service level
• Take reference to the service-level dashboard to monitor the targets and ensure that requirements are met
• Conduct root casual analysis upon issue closure
• Support trend analysis on a monthly basis
• Propose improvements to refine the SDLC processes and achieve continuous improvement
• Define, measure and achieve client satisfaction through the metrics collected
• Support the development of incident report for high severity issue

Implement software maintenance

• Implement software maintenance activities according to plans
• Implement corrective, adaptive and preventive maintenance
• Provide timely maintenance to improve system efficiency, performance and continuity
• Develop deployment request form for approval for software release
• Define, analyse and automate system monitoring

Requirements

• Bachelor’s degree in Computer Science or equivalent. Diploma holders’ relevant experiences will be considered.
• Experience in Dot Net or Java.
• Experience in web and mobile application production support in a large and complex systems operation environment.
• Experience with government agencies.
• Experience with various Singapore Government or Statutory IT compliance standards will be an advantage.
• Experience in SDLC, Agile, and Scrum methodology.
• Experience with Jira, Confluence, or other collaborative platforms.
• Strong Database skills, including MS SQL and MySQL.
• Good understanding of App/Web Server, SQL Database, and Mobile development configuration and setup.
• Knowledge of DevOps pipelines and related tools (such as Bitbucket, Artifactory, Bamboo, Jenkins).
• Ability to troubleshoot web portals API and read server/app logs to resolve issues.
• Able to grasp knowledge of application business logics.
• Familiarity with Azure, AWS, or GCP platforms will be an advantage.
• Knowledge of MS SharePoint will be an advantage.
• ITIL, server, project management, and network certifications will be an advantage.
• Able to lead an IT service support team if required.
• Strong critical thinker with problem-solving aptitude.
• The ability to take initiative and work independently with very little supervision.

Job Overview:
We are seeking a highly motivated and experienced individual to join our team as a Field Service Engineer. The successful candidate will be responsible, for ensuring the efficient delivery of technical support services to end-users. The role involves a combination of hands-on technical expertise, and effective communication skills at all levels including the customers management.

Responsibilities:
1. Customer Service:

• Ensure a high level of customer satisfaction by delivering excellent support services.
• Act as a point of contact for escalated customer inquiries, maintaining a professional and customer-focused approach.
• Build and maintain solid relationships with end-users, understanding their technical needs and preferences.
• Gather feedback from users to identify areas for improvement and implement solutions to enhance the overall user experience.
• Conduct user training sessions to promote self-service options and empower users to resolve common issues independently.

2. Technical Support:

• Identification and resolution of hardware and software issues for end-users, both onsite and remote.
• Serve as an escalation point for complex technical problems, ensuring timely and effective solutions.
• Collaborate with other IT teams within the organization (Infra, Network and App) to address and resolve technical issues.
• Oversee the development and maintenance of standardized laptop images for various user profiles.
• Deployment of laptops to new and existing users ensuring consistency, security, and compliance with organizational standards.
• Design and implement efficient processes for onboarding new employees, including laptopsetup, account provisioning, and orientation on IT policies.
• Streamline and execute offboarding procedures, ensuring secure data removal, account deactivation, and retrieval of IT assets.
• Ability to analyze issues related to Microsoft 365 applications.
• Having knowledge to troubleshoot Wi-Fi or Network related issues.
• Possess expertise in diagnosing and resolving printer-related issues, including hardware malfunctions, connectivity problems, and print queue management.
• Develop and implement preventive and corrective maintenance strategies to optimize printer performance and minimize disruptions.
• Collaborate with vendors for escalated printer issues, warranty claims, and hardware replacements.

3. Documentation and Reporting:

• Maintain accurate records of support activities, including incident reports, service requests, and resolutions.
• Generate and analyse performance reports to identify trends and areas for improvement.

Qualifications:

• Bachelor’s degree in information technology, Computer Science, or related field (or equivalent work experience).
• Proven experience in a technical support role, with a minimum of 3 years in a leadership or supervisory position.
• Solid knowledge of desktop operating systems, hardware, and software applications.
• Excellent troubleshooting and problem-solving skills.
• Effective communication and interpersonal skills.
• IT certifications (e.g., CompTIA A+, Microsoft Certified Desktop Support Technician, ITIL V4) are desirable.
• Solid understanding of ITIL framework and best practices for IT service management.

Cyber Security Support

Network Security Support - knowledge

Network Solutions - Symantec

KEY ROLES AND RESPONSIBILITIES

• Perform Network Security operations.

• Responsible for installation/configuration/upgrade of security infrastructure (Firewalls).

• Prepare documentation for security technical standards, standard operational procedures, and hardening standards.

• Coordinate and implement appropriate technical security systems.

• Monitor, analyse, respond and resolve security incidents, conduct investigative procedures and implement corrective measures.

QUALIFICATIONS & EXPERIENCE

• Degree in Computer Science / Engineering or its equivalent.

• Knowledgeable in Network Security, Cyber Security in the operational environment.

• Expertise across a variety of security products including firewalls

• Must have experience in Firewalls management and migrations of Firewalls.

• Must have experience in network operational support.

Job Scope:

• Maintain general cleanliness of classrooms and special rooms, general office etc.

• Escort contractors during maintenance works.

• Assist in traffic control and Gate duties during arrival and dismissal time.

• Look out and report any safety hazard and building fault found around the school.

• Basic knowledge and understanding electrical work such as resetting the DB during power trip.

• Provide logistical support for school events and activities, including carrying and arranging furniture and equipment.

• Closing and arming of school.

• Any other duties assigned by the Principal, Vice-Principals, Operations Manager, or any other authorised officer.

Working Arrangement:

Location: Punggol

Date: Immediate - May 2025

Working Hours:

Tuesdays to Fridays: 9.00am to 6.30pm

Mondays: 9.30am to 6.30pm

Saturdays: Day Off

Lunch: 1 hour

Salary: $1900/Month

Job Requirements:

• Prior experience will be useful
• Experience in admin and customer service

EA License No.: 96C4864

Reg. No.: R22110485

Our client, one of Asia-Pacific’s leading organizations is looking for:

Operation Support Lead

Responsibilities:

• Oversee and ensure the smooth running of the systems under your charge and that all key maintenance and support tasks are completed in a timely manner.
• Manage outsourced vendors and/or in-housed contractors to meet the delivery and operation needs of the systems.
• Work with internal and/or external parties to troubleshoot the root causes of the issues reported, ensure that the issues identified are reported and fixed according to the service level agreement as well as incident management framework.
• Manage on-/off-boarding of user accounts and changes in roles, and review user access/audit logs to ensure compliance.
• Plan, execute and support system implementation, software /hardware upgrades and security patches.
• Perform regular risk assessment to identify security and/or other compliance issues with IT policies and procedures, liaise with the relevant subject matter experts to provide solutions, and oversee the proper implementation of such solutions.
• Monitor and maintain the software licenses and maintenance support relating to the systems and coordinate the procurement and renewal as necessary.
• Work with internal tech teams and vendor(s) to implement pro-active monitoring of application system health and upkeep of system performance.

Requirements:

• Experience in managing and supporting IT projects/systems, preferably in the financial/government sector.
• Strong technical expertise in areas such as networking, systems administration, cloud computing, and IT security will be an advantage.
• Familiarity with IT Service Management (ITSM) processes in accordance with IT Infrastructure Library (ITIL) best practices.
• Knowledge of IT security best practices and compliance standards.
• Sound understanding of the technical aspects of systems integration in an environment with diverse technologies.
• Proficiency writing Approval of Requirements, Tender Specification.

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Interested applicants can also email CV at [email protected] (for faster processing, please state the exact job/position title applied “Operation Support Lead”)

Only shortlisted candidates will be notified.

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EA License Number: 10C3636
EA Personnel Name: Vimmi Baunthiyal
EA Personnel Registration Number: R1543982

Tasks & responsibilities

• Send periodic reminders to clients on key matters using standard templates
• Serve as the main point of contact for client follow-ups
• Conduct research on for related information
• Identify and recommend further opportunities to expand client services
• Work closely with internal teams to offer additional support and solutions
• Maintain a tracking system to ensure timely follow-ups on outstanding tasks
• Handling office administrative duties and paperwork which includes data entry, copying, scanning & attending to e-mails, etc.
• Update and maintain proper filing systems and records
• Coordinate with colleagues to achieve department goals
• Other Ad hoc Duties assigned

Qualifications & experience

• Degree in Business Administration or Law. Other qualification will be considered
• Prior experience in relevant field will be an advantage
• Excellent written and spoken communication skills in English
• Proficiency in Mandarin required to liaise with Mandarin speaking clients
• Positive working attitude, pro-active, good team player and able to work independently with minimal supervision
• High attention to detail and accuracy in data entry and paperwork
• Possess strong honesty, integrity and confidentiality
• Proficiency in Microsoft Office (Word, Excel, Outlook)
• Able to work under pressure

Benefits

• Medical & Dental benefits upon confirmation
• Increased annual leave entitlements and birthday leave upon confirmation
• Birthday Leaves upon confirmation
• Long service award and cash incentive for confirmed employees
• Annual salary review & performance bonus for confirmed employees
• Company reward incentives for confirmed employees
• Quarterly employee engagement activities
• Free snacks and drinks
• Free monthly company arranged lunch & drinks
• Training & Development

Position Overview

The Application Support Analyst provide application support to users. The candidate poses a structured and analytical approach to the identification, diagnose and rectification of user reported issues.

Role & Responsibilities

• Provide applications troubleshooting and on-site support.
• Log, escalate and follow through with issues.
• Simulate user problems to resolve operating difficulties.
• Coordinate activities to identify, diagnose and rectify problems
• Provide 24/7 primary application maintenance support.
• Provide reports for related KTLO activities
• Ensure that all KTLO related activities are done on time
• Liaise with vendor on issues and ensure that issues are resolve promptly according to SLA requirements.
• Work closely with vendor and users to fulfil operation requirements and issue resolution
• Involvement in the system integration testing phase / User Acceptance test prior to implementation.
• Assist, Support and Ensure contract management related process and documents are complete on time

Requirements

• Diploma/Bachelor’s degree in computer science or other highly technical, scientific disciplines
• 1-3 yrs of Technical / Application Support experience on multi technology platforms
• ITIL v3/v4 certification and strong service oriented experience / background preferred.
• Knowledge and understanding of IT industry environment and business needs

Working Environment:

• Location: Bugis Junction
• consultative work environment
• self-directed accountability and responsibility
• Full time position
• 5 days’ work week / hybrid work schedule
• performance / sales commission

Job Responsibilities:

• Generate recurring sales in our training and ISO Management Systems maintenance services with existing clients to achieve business objectives and target.
• Maintain and enhance good business relationship with existing clients.
• Maintain effective business and administrative activities / actions including documentations and records, sales invoicing and follow-ups of payments by clients
• Maintain corporate website and social media activities

Job Requirements:

• At least 2 years in clients supports / sales supports function.
• Fluent in English
• Build good rapport with customers / clients
• Effective communication and presentation skills
• Self - motivated and discipline individual
• Positive attitude
• Independent and good team player
• Possess at least NITEC / Higher NITEC / Diploma in Business Studies/ Business Administrations

Job Description

• Industry/ Organization Type: Manufacturing (Consumer Appliances)
• Position Title: Technical Support Assistant
• Working Location: Pasir Ris
• Working Hours: 5 days (Mon – Fri, 8.30 am – 6.30 pm)
• Salary Package: Basic salary up to $3,500 + AWS + Overseas Allowances + Variable Bonus
• Duration: Permanent Role

Key Responsibilities

• Troubleshoot various hotel guestroom appliances such as safes, minibars, kettles, hairdryers, irons, and clocks.
• Manage the entire spare parts inventory and improve inventory control processes.
• Handle technical issues for local and overseas hotel customers and generate investigation reports.
• Collaborate closely with certification and sales colleagues to address challenges.
• Participate in testing, evaluating, and implementing new products.
• Visits to overseas customers/distributors to provide technical support.

APPLY NOW!!!

• A diploma or degree in electrical and/or mechanical engineering is advantageous.
• Familiarity with Microsoft Word, Excel, and PowerPoint.
• A hands-on, eager-to-learn, and progressive attitude.

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #69028 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Electrical Equipment Manufacturer/ Production
• Position Title: Technical Support Engineer
• Working Location: Ubi
• Working Hours: Monday to Friday, 8.30 am – 5.30 pm; Saturday 8.30 am – 12.30 pm
• Salary Package: Up to $5,000 + AWS + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Provide technical support to customers for UPS, DC Systems, and Battery installations, commissions, repairs, and maintenance.
• Coordinate with end-users on-site to ensure smooth installation, commissioning, and maintenance activities.
• Collaborate with customers and engineers to ensure safe execution of site work.
• Deliver training to customers on the startup and operation of UPS and DC Systems.
• Monitor and follow up on maintenance contracts to ensure work is completed promptly.

APPLY NOW!!!

• Minimum Diploma in Electrical/ Electronics Engineering or its equivalent.
• At least 3 years of relevant experience in the UPS and DC power industry.
• Willing to travel across Asia on short notice.
• Immediate availability and own transport required.

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #69101 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Purpose and Scope

Our Client is embarking on a major transformation journey that focused on improving value, deepen market presence, and capture product innovation and growth. At the core of this transformation is the Company’s Digital business aiming to further strengthen its leadership position through the modernization and innovation of its technology capability. The candidate will be responsible for all end user computing support and delivery of group defined solutions.

Role and Responsibilities

• Provide assistance, knowledge and user support in all aspects of IT to ensure the company business gets maximum benefit from IT systems

• Technical support to Desktop, Local Area Network (LAN\WiFi) and all business applications.

• Perform system changes and developments to any of company systems and applications to agreed standards and timescales.

• Install standard business desktop/laptop Images to an agreed standard.

• Configure and install appropriate hardware/software to the user’s desktop in a professional manner and timescale in order to meet business needs.

• Provide basic hardware/software configuration, fault finding and problem resolution.

• Conduct routine maintenance, monitoring and administration on IT systems, hardware, network, and business applications.

• Provide video and audio-conferencing system support to end users

• Supporting D&T projects/initiatives

• Liaise with external support organisations to ensure their service meets company business requirements e.g. Service Desk, Telecoms provision and support.

• Answer technical queries and meet operational service levels

• Ensure own work satisfies quality requirements and is documented to departmental standards with all associated databases updated.

• Work as a team member and share knowledge with colleagues.

• Work to agreed personal development plans to broaden the skill range available for all systems and application areas.

• Generate KPI’s and reports to publicise and share details on the IT service and IT activities.

• Provide user training, hints and tips and other user assistance as required on company’s systems and applications.

• Provide purchasing advice to and purchase IT equipment on behalf of the business, place orders and manage the stock of IT equipment and spares.

• Be available to support the business during ‘out of core hour’ working time.

• Overall management and delivery of Unified Communication, Telephony, Audio Visual and Video Conferencing products/solutions.

• Proactively supports and operates solutions and takes measures to enhance processes and improve service delivery.

• Monitoring of Unified Communication, Telephony, Audio Visual and Video Conferencing Infrastructure to ensure optimal service delivery.

• Support local and overseas\remote offices Unified Communication, Telephony, Audio Visual and Video Conferencing infrastructure.

• Manage incidents and requests from customers.

• Administration and patching of Unified Communication, Telephony, Audio Visual and Video Conferencing products/solutions.

Job requirements

• A sound range of IT skills, which need to be kept up to date in line with IT developments in the business.

• Have a basic understanding of the desktop and LAN\WiFi\WAN technical domains, involving familiarity with a wide range of environmental components and support tools.

• Good knowledge of computer hardware, Windows and Mac operating systems, and software applications

• Good understanding of mobile / smart devices, Android, and iOS

• Good working knowledge of video conferencing platforms, Zoom, BlueJeans, Skype for Business

• Good working knowledge and experience in managing Office365 and Azure

• To demonstrate the ability to acquire and apply new technical knowledge, be able to work without close supervision.

• Work to high professional and personal standards in a disciplined manner to agreed standards and procedures and maintain appropriate databases and documentation

• The ability to work within a complex technical environment and able to perform tasks and resolve problems on a variety of systems and applications

• The ability to work within a team and be willing to share learning and to learn from others.

• Possession of good verbal and written communication skills.

• Maintain good personal skills and an ability to cope with potential conflict.

Qualifications and Experience

• IT / engineer related diploma from polytechnic or degree from university

• Microsoft Certified Systems Engineer (MCSE) or a COMPTIA certification would be beneficial.

• ITIL Foundation V3 would be beneficial

• Thoroughness for investigating and monitoring systems and tenacity for resolving the root cause of problems.

• Familiarity with professional development standards

• Thorough knowledge of IT products and the marketplace

• Maintaining a good network of contacts within IT and within the business

• It is beneficial to have experience in the following technical support areas – Windows operating systems, LAN / WiFi / WAN, Office 365, Office products Outlook, Internet Web Browsers, Skype, Zoom, BlueJeans messaging and conferencing.

• Preferably has background and knowledge in IP-based Unified Communication, Telephony, Audio Visual and Video Conferencing technology

• Technical working knowledge of on premise and/or hosted contact center solutions, features, and capabilities, IVR and common business call flow.

Job Responsibilities:

• Be the Bridge Between Customers and Executives: Respond to phone and email inquiries with clear and accurate information, facilitating communication between customers and executives.
• Customer Service Hero: Resolve customer inquiries and disputes efficiently, escalating complex issues promptly when necessary.
• Record Keeper: Maintain accurate and organized records of customer interactions within the company's operating system.
• Supports Daily Operations: Perform a variety of administrative and clerical duties, providing ad-hoc support around the office as needed.
• Organized and Detail-Oriented: Ensure all documentation is meticulously maintained within the company's operating system.
• Team Player with a Can-Do Attitude: Be a positive and proactive team member, willing to take on additional administrative tasks as assigned.

Requirements:

• NITEC or Equivalent: Possess a NITEC qualification or equivalent experience.
• Bilingual Communication: Have a strong command of written and oral communication in English and Chinese to effectively liaise with associates.
• Communication Champion: Demonstrate excellent communication skills and feel comfortable confidently handling phone calls.
• Tech-Savvy Assistant: Be proficient in using MS Word and Excel for daily tasks.
• Fresh Graduates are welcome.

Key Responsibilities

• Manage and administer M365 environments, handling routine maintenance and troubleshooting.
• Provide L1 support in a mid-to-large enterprise setting, addressing user issues and requests.
• Deliver excellent customer service and effectively communicate technical solutions to users.
• Collaborate with team members to resolve complex issues, escalating as necessary.
• Assist with network and firewall tasks as needed (not mandatory but preferred).

Required Qualifications

• 1+ years of experience with Microsoft 365 administration.
• 2+ years in L1 support within a mid-to-large enterprise environment.
• Strong customer service, communication, and problem-solving skills.
• Ability to work both independently and as part of a team.
• Network and firewall knowledge is a plus but not required.

Location: Concord Primary School, 3 Choa Chu Kang Ave 4, Singapore
Contract Duration: 1 January 2023 – 31 December 2023 (with an option to extend for 1+1 years)
Working Hours:

• Mondays to Fridays: 8:00 AM – 5:00 PM (inclusive of a 30-minute lunch break)
• Service not required on Saturdays, Sundays, and public holidays

Key Responsibilities:

1. Website and Multimedia Management:

• Update and manage the school’s website and e-Broadcast materials.
• Provide photography and videography for school events, ensuring high-quality visual documentation.
• Edit multimedia content for school events, creating videos and graphics as needed.

1. ICT Inventory and Equipment Support:

• Assist in managing the inventory of ICT equipment, including cataloging, organization, and maintenance.
• Manage the loaning of ICT devices and equipment, ensuring proper documentation and return of items.
• Assist with the setup and deployment of devices for school events and mass activities (e.g., MCCA).

1. PA and AVA Support:

• Manage the school’s PA and AVA systems during events and other occasions.
• Provide ICT services and technical support to ensure smooth operation of audio-visual equipment and ICT setups.

Qualifications and Skills:

1. Education:

• Minimum 'A' Level graduate, or
  Diploma holder from a local polytechnic, or
  ITE graduate (or Higher Nitec)

1. Skills:

• Basic video editing skills using suitable software/tools.
• Proficient in MS Office, Google Suite (Google Docs, Sheets, Slides), and Gmail.
• Competency in photography and videography, including the use of DSLR cameras and video cameras.

1. Experience:

• Preferably 1 year or more of relevant experience in an educational or ICT-related environment.
  

Location: CHIJ St Nicholas Girls’ School (Primary Section), 501 Ang Mo Kio St 13, Singapore 569405
Contract Period: 1 December 2024 to 30 November 2025
Option to Extend: 1 December 2025 to 30 November 2026).

Working Hours:

• Mondays to Thursdays: 6:45 a.m. to 3:45 p.m. (inclusive of a 30-minute lunch break).
• Fridays: 6:45 a.m. to 3:15 p.m. (inclusive of a 30-minute lunch break).
• Total Working Hours per Week: 42 hours.
• Flexible Hours: Depending on school requirements, working hours may change to any time between 7:00 a.m. to 5:30 p.m.
• Days Off: Not required to work on Saturdays, Sundays, and gazetted public holidays.

Key Responsibilities:

1. Administrative Support:

• Handle incoming calls, walk-in inquiries, and manage the delivery of school mails and parcels.
• Attend to pupils who are unwell in the General Office, ensuring adherence to the school’s early dismissal procedures.
• Coordinate with the teacher in charge to update weekly school activities in the General Office.
• Pack and prepare materials for distribution to all classes.
  Compile simple information and statistics using MS Office applications.
• Organize and distribute school correspondences and materials.
  Provide administrative support during major school events, such as P1 orientation.

1. General Office Management:

• Ensure the efficient functioning of the General Office by maintaining an orderly environment.
• Assist with the management of records and documentation to ensure compliance with school policies.

1. Other Duties:

• Perform any additional duties as assigned by the School administration.

Qualifications, Skills, and Experience:

Education:

• At least a GCE ‘O’ Level (or equivalent).

Language Proficiency:

• Preferably well conversant in both English and Mandarin.

Experience:

• Minimum of 3 years of experience providing administrative support.

Technical Skills:

• Proficient in MS Office applications (Word, Excel, PowerPoint).

First Aid Knowledge:

• Basic knowledge of first aid is required.

Administrative Duties:

• Handling administrative request and queries
• Prepare files for archiving and manage return and retrieval of files following firm guidelines
• Provide timely and accurate support to Director, with administrative support needs
• Perform other related duties as required

HR Support:

• Assist in the recruitment process by job posting, scheduling interviews, coordinating candidate assessments, and preparing interview materials
• Maintain employee records, including personnel files, attendance records, and performance evaluations
• Support onboarding and offboarding processes for new hires and leaving employees, including conducting orientation sessions and exit interviews.
• Assist with the implementation of HR policies and procedures
• Assist with facilitating mid and year end reviews
• Assist to coordinate employee training and development initiatives, including scheduling training sessions and tracking employee participation
• Act as a point of contact for employee inquiries regarding HR policies, benefits, and other related matters
• Compile data, information, reports and submit survey requests from Ministry of Manpower (usually on a quarterly basis).
• Prepare draft government claims on childcare leave, maternity leave and NS leave for Office Manager's review and submission
• Assist in the planning and execution of employee engagement activities, such as team-building events, recognition programs, and employee surveys
• Sending reminders and tracking
• Assist with the internship and practice training programme
• Participating in Career fairs and events
• Collaborate with the wider alliance HR team on projects and initiatives to support the overall strategic goals of the firm
• Assist in preparing payroll

Office Management:

• Submit invoices from vendors to the Accounts team and ensure timely payments
• File and affix signatures on approval forms, distributing them to staff and organizing them in folders
• Prepare offices for visiting overseas staff and manage stationery orders

Qualifications and Skills:

• Minimum Nitec in Business Administration, Human Resources, or related field preferred
• Previous experience in an administrative or HR role is advantageous
• Strong organizational and multitasking abilities
• Excellent communication and interpersonal skills
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Ability to work independently and collaboratively in a fast-paced environment
• Attention to detail and a proactive approach to problem-solving

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

Job Description

• Industry/ Organization Type: Logistics Service Supplier
• Position Title: IT Support Administrator
• Working Location: Jurong Island (Company Transportation Provided, Islandwide)
• Working Hours: 5 days (Monday to Friday, 8 am – 5.45 pm)
• Salary Package: Up to SGD 3000 + Allowances + Incentive + AWS + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Support employees on all officially sanctioned hardware and software for end-user computing.
• Diagnose and resolve issues with hardware and software, providing relevant recommendations.
• Contribute to project-related tasks as needed.
• Adopt a proactive stance in ensuring all personnel at the primary facility receive comprehensive IT support, in collaboration with the IT department to guarantee efficient operational support.
• Coordinate with the Service Desk to hasten the resolution of technical problems, respond to user inquiries, and ensure thorough follow-up.
• Collaborate with the Local IT Project Team to deliver infrastructure services, support new client implementations, and participate in internal projects which include conducting technical investigation, preparing documentation, and overseeing testing and execution processes.

APPLY NOW!!!

• Min. Diploma in Information Technology
• Min. 1 year of technical knowledge of Microsoft Tools
• Preferably IT-Certification in Microsoft Tools
• Customer service experience/Logistics Business Knowledge is a plus

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #69991 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

Job Description

For Price Forbes Companies situated within the Asia-Pacific, you are required to provide support to the Broking Teams as required on the following: -

1. (Re)insurance New & Renewal Business and Endorsement Processing for all lines of business (Employee Benefits, Property, A&H, and Special Risks).
2. Assist with the preparation of slips for all markets involved on accounts.
3. Preparation of all (re)insurance related technical documentation, ensuring completeness and accuracy – Evidence of Covers (EOCs), Endorsements & Addenda.
4. Support with correspondence to clients and markets as required.
5. Maintain client files, ensuring all correspondence is correctly filed for ease of review.
6. Attend client or underwriter meetings as required.
7. Perform any other ad hoc duties as reasonably required by the broking teams.

Job Requirements

• Responsible for (Re)insurance New & Renewal Business and Endorsement non-financial processing as assigned.
• Review and verify placement documents and ensure accuracy against all correspondence.
• Ensure the insurers and reinsurers are in the approved security listings.
• Collate all documentation necessary to onboard new clients and markets.
• Ensure completeness of checklists.
• Ensure timely and accurate issuance of the (re)insurance related documentation, meeting service standards and document turnaround time.
• Brokers liaison.
• Update of pipeline and renewal tracking spreadsheets.
• Ensure accuracy of clients’ & market information
• Support annual audit and E&O review as a team.
• To handle filing and documentation, including annual files archive. Ensuring documents are saved and files are passed on to the others in accordance with Company Rules and Procedures.
• Perform any other duties as assigned.

Representing Price Forbes:

• Champion the PF name and core values.
• Represent PF with clients, agents, suppliers and other organisations.

Compliance:

• Comply with relevant legal, regulatory and compliance requirements, E&O compliance procedures and quality initiatives.
• Escalation of any potential E&O's to Division Head / Directors at the earliest opportunity.
• Ensure completion of all mandatory Company training and to deadline.

Knowledge Required:

• Detailed understanding and knowledge of Insurance & Reinsurance and relevant legal principles.
• Detailed understanding of the Company’s internal procedures and practices.

Requirements / Skills Required

• Diploma holder or equivalent with at least 3 years of relevant experience.
• Collaborative team working approach.
• Ability to prioritise and organise own workload.
• Ability to work under pressure.
• Ability to work with employees at all organisational levels.
• Accurate and attention to detail.
• Good written and verbal skills.
• Proficiency in Microsoft Office 365 (Outlook, Excel, Word) and Adobe.
• Only Singaporeans & SPRs need apply.

Job Description

• Industry/ Organization Type: Cargo & Container Leasing
• Position Title: Client Support Representative
• Working Location: Bugis
• Working Hours: 5 days (Monday to Friday 8.30 AM – 5.30 PM)
• Salary Package: Basic Salary up to $5,000 + AWS + Performance Bonus
• Duration: Permanent Role

Key Responsibilities

• Coordinate and communicate with the Regional Sales Manager about existing clients and prospects in such a way as to ensure optimal support, both internally and externally.
• Provide information by telephone to clients about business opportunities and lease options.
• Assist with providing rate indications to customers as support in such a way as to ensure the timely and proper provision of proposals.
• Assist in the preparation of lease proposals for potential customers.
• Draft proposals and apply the predetermined price structure, providing an explanation upon request.
• Prepare and send lease contracts for tank containers to existing clients within the scope of agreed framework contracts, and process accepted proposals in the system.
• Maintain proper document filings - hardcopy contracts, lease amendments, related documents, etc.
• Compile the Exposure Reports, Bi-weekly Off-hire Forecast Summary, and monthly activity report.
• Any other ad-hoc duties as assigned.

APPLY NOW!!!

• Diploma in Engineering, Administration, Facility Management or equivalent
• Has a minimum of 1-2 years of relevant working experience
• Prior working experience in the tank container industry would be an added advantage

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #68109 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781