• Provide end user support.
• Handle VIP users ticket as priority, ensure issues are escalate to the correct team for quick resolution.
• Support and troubleshooting which includes diagnosis of hardware and software failures or problems.
• Responsible for correcting all problems associated to supported list of End User Equipment and Software.
• Installation of software/application.
• Provide accurate and timely documentation in IT Service Management Tool.
• Closing all assigned and resolved Incidents; focus on ticket resolution within SLA.
• Synchronizing application settings to environment requirement.
• Relocation of computer devices and peripherals.
• Setting up of the end users’ profiles for applications.
• Proactive update and follow up to end users.
• Guide end user on required applicable tasks.
• Responsible in collecting or distributing of devices in onboarding and offboarding process.
• create and update technical documentation and manual.
• Own incidents involving DaaS devices & maintain end to end tracking.

Position

In a challenging and multicultural environment, we seek an application deployment and support specialist to join our Release Management (RMG) team of core banking IT domain.

Overview: The candidate will be responsible for Software Deployment in Integration and UAT environments and to provide technical support L1/L2 for the International core banking eco-system of the bank running worldwide.

The core banking eco-system includes 25+ applications covering accounting, financing trade, payments, client referential data, risk management, local regulatory reporting and Head Office reporing.

Work in close interaction with Project Stakeholders (Application Development team, Application Support team, Production team, Business entities) in order to deliver worldwide the various Strategic, Tactical and Regulatory projects multi year roadmap.

Main responsibilities

• Application deployment and level 1&2 support during SIT, UAT and production implementation for the core banking system of the bank (for Asia, Europe, Middle East and Africa).
• Follow UAT issues and enquiries from business users until their appropriate closure (incident communication, root cause analysis and permanent resolution).
• Engagement with development teams on a regular basis. Appropriate escalation of critical queries.
• Monitoring of batches to ensure that any incident is solved in a timely manner.
• Contribute to continuous improvement and improve DevOps tools.
• Prepare and maintain installation instruction documents, technical procedures and release procedures.
• Act as point of contact for assigned relese activities and Coordinate with various contributors from End Users, Application development and support to production services for smooth roll-out of the relelases worldwide.

Qualifications and Profile
The candidate should have a related diploma (IT, Finance) with up to 6 years experience in application deployment and support, with exposure to Banking industry.

Technical

• Hands on experience on Java, SQL, UNIX, Shell scripting, Jetty
• Hands on experience on RDBMS Oracle 12/19, PL/SQL and Control M.
• Hands on experience on Docker EE, Kubernetes, Argo CD.
• Exposure in DevOps tools like Jenkins, Master Deploy etc.
• Exposure in Elastic search (KIBANA), Grafana
• Exposure in data warehouse and business intelligence tool (SAP Business Objects) is an advantage.
• Exposure in ETL tools is an advantage.

Nice to have

• Good knowledge of all phases of the system development and implementation life cycle (SDLC).

Other Professional Skills and Mindset

• Excellent communication and interpersonal skills.
• Strong analysis, problem solving and troubleshooting skills.
• Self motivated and excellent team player.
• Perseverance and diligence towards attaining goals and effective time management.

Interested applicants, please email your resume to Shaun Quek Yew Meng

Email: [email protected]

CEI Reg No: R1660732

EA Licence No: 99C4599

Job Summary:

Group Audit helps the Board and Executive Management meet the strategic and operational objectives of the Group. We conduct independent checks to ensure that the Group’s risk and control processes are adequate and effective. All our team members are highly sought-after professionals who work as trusted advisors to our clients, in all matters related to a company’s internal controls.

In CBG audit function, we look after a portfolio made up of Consumer Banking Group (including Wealth Management), Legal & Compliance function (including Financial Crime & Security Services) and Corporate Functions (such as CRESA & GSMC etc.)

Responsibilities:

• Conduct audits of BU/SUs - risk, product and processes regionally.
• Evaluate the design and operating effectiveness of processes and controls and develop appropriate tests to be conducted and ascertain the level of testing of controls required.
• Escalate issues appropriately and timely.
• Ensure concise and clear audit findings and reports are presented on a timely basis.

Requirements:

• Degree qualification, with at least 4-6 years’ relevant experience in the internal audit of financial services industry, preferably with relevant experience in consumer banking, wealth management and/or legal & compliance functions
• Self-motivated and demonstrates the initiative & ability to work independently and effectively with multiple priorities
• Strong communication skills (both verbal and written), i.e., able to articulate key messages effectively.
• Ability to establish and maintain positive relationships with stakeholders and team mates.
• Proven robust analytical skills with strong attention to detail.
• Accounting or internal audit qualifications (Associate Chartered Accountant (ACA), Association of Chartered Certified Accountants (ACCA), Certified Public Accountant (CPA), Certified Internal Auditor (CIA) or Certified Information Systems Auditor (CISA)) are preferred. Other AML professional qualifications would be desirable.

EA License No. 01C4394 • RCB No. 200007268E • Lim Jia Jie EA Registration No. R22108969

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at https://www.persolkelly.com.sg/policies. I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

This is a 12 months contract assigned to our client

Work Location: To be confirmed

Salary Range : $4,000-$6,000

Scope of Work

1. Main Work will be Application Remediation.

2. The mandatory skillsets for the above role is to have a Degree or Diploma in IT/Computing

3. Experience in managing applications and products to ensure day to day operations.

Job Description

1. Monitor the health/performance of applications to identify and address potential issues.

2. Conduct regular system checks and maintenance tasks to ensure optimal functionality.

3. Provide prompt and effective support to end-users, addressing inquiries, troubleshooting issues, and

offering solutions.

4. Collaborate with users to understand and document their needs, ensuring a positive user experience.

5. Investigate and diagnose software issues, working closely with development teams to resolve

complex technical problems.

6. Document and communicate solutions to recurring problems to minimize future occurrences.

7. Maintain comprehensive documentation of application configurations and support processes.

8. Create user guides and knowledge base articles to empower users to resolve common

issues independently.

9. Work closely with cross-functional teams to ensure effective communication and collaboration.

10. Participate in the testing and deployment of new software releases.

Primary skillset:

1. Application Support

2. Troubleshooting and Patching

3. Singaporean only as work requires to handle sensitive data

My client, a leading reinsurance broking firm is seeking an Analyst, Finance & Operations to join their team in Singapore. The incumbent will support the Head of Operations as well as other Senior Management in all aspects of the financial management of the business units and ensure the delivery of the financial KPIs as defined by the company. The job responsibilities will include, but are not limited to;

• Monitoring revenue and costs, ensuring they are appropriately budgeted, forecasted and reported in line with the Group’s revenue recognition policy.
• Reviewing monthly management financials and assist in providing insight on significant variances.
• Assist in the annual budgeting and monthly / quarterly forecasting processes.
• Act as the key link between Finance & the Business Units
• Ensure that all controllable costs and those allocated costs where the Business Units has some influence (e.g.
• overseas offices costs, etc) are both acceptable, budgeted and correctly forecasted.
• Be prepared to represent the Business Units in any financial forum.
• Ensure that Sales data (CRM) is appropriately collated and shared with Business Leader and Sales Team.
• Provision of other ad hoc financial reports as requested.

We are keen to speak to individuals with experience in finance within the reinsurance or reinsurance broking scene. The successful individual should be a strong communicator and comfortable in engaging senior stakeholders both locally and globally.

If this sounds like a role for you, please apply and/or email your latest resume to [email protected]

EA License 16S8145

MOM Registration No R1443068

Position: IT Application Analyst

Location: Alexandra Road (near MRT Labrador Park)

Salary: S$5,000 - 5,500

Primary Responsibilities:

• Understands company business processes in order to provide application support
• Understands how assigned applications work, data structure and workflow
• Ensures assigned applications operate at optimum levels through regular maintenance
• Works with business users and application developers to identify bugs, recommend and implement enhancements
• Provides identification, tracking and resolution of application problems, both on-board and within the office, on a day-to-day basis via the IT Ticketing system
• Document issues, observations and outcomes accurately to ensure enough information is capture to escalate issues as required
• Liaises with fellow team members to seek clarification and resolve issues
• Develops and executes test plans, tests new software versions as made available by the vendor and documents test results when required
• Provides evening and weekend support for applications as required
• Performs other duties as required

Requirements:

• Degree or diploma in IT, computer science, or similar field
• Minimum of two to three years’ experience in an IT role
• Strong knowledge of systems analysis and system development life cycle theory emphasizing project management, continuous quality improvement and management information systems techniques
• Strong verbal and written communication skills, and good writing style
• Proven ability to work independently with minimal supervision and collaboratively with cross-functional teams
• Attention to detail
• Ability to plan and organize, priority and multi-task effectively
• Critical thinking and problem solving skills
• Sound decision-making skills

Additional Desired Qualifications:

• Experience in a ship management company

HOW TO APPLY:

If you are a team player, meticulous & organized, and more importantly, believe that YOU CAN MAKE A DIFFERENCE, we would like to hear from you. Submit your application by emailing a detailed copy of your updated Resume in MS Word Format to Syeera Khairudin (EA Personnel Reg. No. R2199017, Achieve Career Consultant Pte Ltd EA Licence No. 05C3451) or contact Syeera at 65909916 or WhatsApp 8911 9615 for a confidential discussion.

Email – [email protected]

Please click “Apply Now” button to submit.

Please indicate the below information in your resume:

· Current & Expected salary

· Reason(s) for leaving

· Notice Period / Availability to commence work

YOUR SUCCESS IS OUR ACHIEVEMENT!

Notice:

We regret that only short-listed candidates will be notified. All applications will be treated with the strictest confidence.

By submitting any application or resume to us, you will be deemed to have read & agreed to the terms of our Privacy Policy, and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration, and for our marketing EDMs which you may opt out by unsubscribing in the mailer. You may refer and access our website at www.achievegroup.asia/privacy-policy/ for more information.

Cessation of Collection of full NRIC Numbers:

In compliance with the Personal Data Protection Act and commitment to protect candidates’ personal data, Achieve Group will cease to collect, process or use full NRIC numbers during our screening and job application process.

Kindly ensure your resumes provided to us does not contain your full NRIC number and full home address during your job application.

There is currently an open position for an IT Helpdesk Analyst.

• The purpose is to handle emails, phone calls and provide remote assistance: IT helpdesk first-level support. To provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.
• Call Center experience is advantageous
• Basic experience with IT troubleshooting
• Problem diagnostics via remote support tool and calls
• Familiar with office productivity tools such as O365
• Familiar with Ticketing System (ServiceNow, Jira)
• Experienced in using Active Directory (Azure, Microsoft)
• Strong communication skills and detailed work
• Proficient Customer Service
• Proficient email and verbal communication
• Qualification: Nitec or equivalent
• Experience: Min 2 years related experience.
• Able to provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.

• European-American MNC
• 5-day work week
• Up to S$6,000
• Minimum 3 years of experience in FP&A
• Experience in manufacturing environment is preferred

Our client, a leading automotive technology supplier, is looking for suitable candidates to join their growing business as Finance Analyst (FP&A).

RESPONSIBILITIES:

• Coordinate, prepare, compile, and analyze the Annual Budget before submission to the corporate office
• Analyze financial variances and pro-actively hosts meetings with operations departments to review and discuss monthly forecast performance
• Co-relate complex data from numerous sources & formulating it into management reports
• Review a wide variety of records and involve departments to ensure data validity
• Manage SOX and internal/external audit queries
• Streamline processes and participate in ad-hoc LEAN projects

REQUIREMENTS:

• Bachelor Degree in Accounting, Finance or related disciplines
• Minimum 3-4 years of relevant experience in financial planning & analysis (FP&A)
• Experience in manufacturing environment is preferred
• Proficiency in Microsoft Office particularly in Excel & PowerBI

OTHER INFORMATION:

• Location: North-East
• Working hours: Monday to Friday, Office Hours
• Salary: Up to S$6,000 (Salary will commensurate according to experience & qualifications).
• The Company strives to achieve employee satisfaction and provides a conducive working environment, attractive incentives, and remuneration to all staff.

HOW TO APPLY:

Interested candidate, please submit your updated resume in MS WORD Format to Florence Pang Rou Jing (R23118044) :

Email – [email protected]

or call your Friendly Consultant, Florence at 6590 9906 or WhatsApp 8655 6810 for a confidential discussion.

Please click “Apply Now” button to submit.

Please indicate the below information in your resume:

• Current & Expected salary

• Reason(s) for leaving

• Availability to commence work

YOUR SUCCESS IS OUR ACHIEVEMENT!

Notice:

We regret that only short-listed candidates will be notified. All applications will be treated with the strictest confidence. By submitting any application or resume to us, you will be deemed to have read & agreed to the terms of our Privacy Policy, and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration, and for our marketing EDMs which you may opt out by unsubscribing in the mailer. You may refer and access our website at www.achievegroup.asia/privacy-policy/ for more information.

Cessation of Collection of full NRIC Numbers:

In compliance with the Personal Data Protection Act and commitment to protect candidates’ personal data, Achieve Group will cease to collect, process or use full NRIC numbers during our screening and job application process.

Kindly ensure your resumes provided to us does not contain your full NRIC number and full home address during your job application.

Are you someone who:

• Believes in making active choices to lead a life that is physically and mentally well?
• Is innately curious and interested in pushing our clients to achieve their full potential?
• Is independent, resourceful, analytical, organised and dependable?
• Is emphatic and enjoys working and interacting with clients?

If the above answer is "YES", we want you!

S3 aims to provide the best quality of post-stroke care in the community so that our clients and their families are able to rebuild their lives after stroke. Beyond rehab, the Wellness Team plays a critical role in this continuum of care by creating a safe and supportive environment for stroke survivors and their families to enhance their physical, mental, social, and emotional health. Leveraging on our signature Wellness programme, S3 is also expanding to serve seniors by curating and developing healthy ageing activities for our upcoming Active Aging Centre (AAC) residents near Boon Lay mrt.

The Manager will play a key role in overseeing and leading the development, implementation, and evaluation of:

• S3’s upcoming AAC@Boon Lay
• S3’s Wellness Programme and Membership
• S3’s Stroke Prevention and Outreach efforts

The Manager can expect to:

• Lead the Wellness coordinators to operationalise the Wellness and Active Ageing services programme offerings
• Develop partnerships with service providers and partners
• Coordinate and plan programmes
• Provide a seamless onboarding experience for clients/caregivers to the Wellness Programme
• Plan, budget and oversee the development of AAC programmes and activities for seniors at Boon Lay

Requirements:

• Bachelor's degree in any discipline with at least 5 - 8 years of relevant experience preferably in a Healthcare environment
• Meticulous and organized
• Ability to communicate effectively, possessing good stakeholder management skills
• Familiar with Microsoft Office applications experience will be advantageous

Responsibilities:

• Provide excellent customer service.
• Provide IT technical onsite support for end user services problem which includes identification, diagnosis, rectification and escalation.
• Support on desktops, notebooks, printers, scanners hardware components.
• Installation, re-installation, troubleshooting and reconfiguration of Microsoft Windows and Microsoft applications that are found in the Desktop PCs and Notebook PCs. Examples of such software are Windows 10 OS or any standard desktop OS, MS Office, Internet Explorer, MS Outlook, MS Outlook Express, etc.
• Installation of Apple IPad software’s.
• Provide support for queries, escalation, problem determination, resolution and MAC – move, add and change.
• Printer Maintenance.
• Take on and resolve complex calls or tasks the other engineers could not resolve.
• Responsible for learning and working independently.
• Responsible for providing excellent support and timely service.

 Requirements:

• At least a Professional Certificate, Diploma or advanced /Higher /Graduate Diploma.
• Prefer minimum 3 years healthcare environment experience.

 Skill Sets:

• Hardware Skill – Desktop, Laptop, Printer and Scanner, Windows OS (Must know Windows 10)

Requirements:

You will be part of an IT infrastructure Support Team managing mission critical high-tech biometrics devices at critical locations of significant national interest. You will be trained to manage, troubleshoot and maintain the operational availability of these devices and to remedy faults to prevent operational down-time.

As a IT Support Engineer, you will be responsible for the following :-

• Assist the project teams with setting up, installing, and configuring operating systems, applications, and peripheral devices for PCs/Workstations.
• Provide first level on-site IT support to end-users on a 24x7 rotational shift, including weekends and holidays.
• The successful applicants should be prepared to be deployed primarily at Tuas Checkpoint. The successful applicant could be deployed to Tuas checkpoint in future on a rotational basis.
• Provide findings and timely status update to the Project Manager on major issues escalated by users.
• Perform daily health check and inventory check on system.
• Experience in installing, configuring, and troubleshooting PC/peripheral devices and providing application maintenance support is necessary.
• Hands-on experience in supporting end-users in a Windows (Windows clients) environment is required.

• Having prior exposure to IT operational environments is advantageous.
• A strong Team player with the ability to collaborate and willingness to support one another.
• Communicates well and has good interpersonal skills.
• independent and has ownership of his/her assigned tasks.
• Certification in Nitec, Higher Nitec or Diploma, ideally with a focus/specialization in IT.
• Have keen interest in IT Service Management
• Willing to work on rotations.

In the course of your tenure as IT Support Engineer, you will learn and acquire the following:

• Experience in installation, configuration, troubleshooting of biometrics devices as well as the maintenance of related software applications.
• Hands-on experience in supporting high-tech devices in Windows (Windows clients) environment/platform.
• Understanding of IT Service Management where SLAs (service-level agreements), KPIs (key-performance indicators) need to be managed and adhered to.
• Familiarity with the fundamental scope of work typically delivered in IT Support Services.
• Ability to work under time-sensitive situations.
• Career progression to Lead a team in providing IT Support Services.

Desktop Engineer

Job description:
This role performs varying degrees of problem determination and resolution of desktop hardware and software problems through the effective use of available technical resources, per contracted service level agreements.
They may also perform installs, moves add, and change (IMAC) activities, as well as data backup and restore on certain accounts, for clients.
As the main interface to the client, they need to understand the local infrastructure and key contacts in the other competencies, i.e. network team, server admin, etc., in order to ensure that the proper team is aware of, and taking action on the problem.
Strong client communication and business skills are therefore needed since direct client interaction is often required.
Adequate in understanding customer's site environment in a fast-paced manner.

Responsibilities:
1. Resolve client hardware/software PC problem tickets.
2. A technical knowledge of the supported platform is required as well as a working knowledge of the hardware. Resolve tickets within the client SLA and obtain a high client Satisfaction Rating.
3. Good communication skills are required.

Requirements include:
1. All education levels are welcome, preferably diploma and above
2. Comfortable to work in Healthcare environment.
3. Able to work as shift and/or poly engineers if required.
4. Candidates without experience are welcome to apply!!
5. MANDATORY to be vaccinated against Covid and MUST be vaccinated with MMR/TDAP vaccine (sponsored by company).

Working hours:
Monday to Friday, 8am to 6pm. Saturday on standby for half-day, will activate if required. OT claimable.

Location:

Singapore General Hospital

Job title: Operations Analyst with UAT

Work location: Changi business park

Job mode: 12 months renewable contract.

Only Singaporeans required for this role

Roles & Responsibilities:

• Perform User Acceptance Testing (UAT) and Live Verification, as well as prepare Standard Operating Procedure & other documentations for team projects and digital initiatives
• Handle daily checking of the clearing account for customer claim.
• Investigate self service banking transactions.
• Perform settlement and reconciliation of the team’s key GL accounts
• Apply agile methodology and process improvement frameworks to contribute towards the digital transformation journey .

Key Requirements

• Diploma or bachelor's programme in Business, Finance, Economics, Computer Science, Information Systems, or other related field
• Fundamental understanding and interest in banking and technology (e.g. RPA, API, Data Analytics, Qlikview, VBA) - not mandatory
• Good verbal and written communication skills
• Good analytical and problem solving skills, ability to demonstrate critical thinking, and enjoy working with data to facilitate your work

Disclaimer: The company is committed to ensuring the privacy and security of your information. By submitting this form, you consent to the collection, processing and retention of the information you provide. The data collected (which may include your contact details, educational background, work experience and skills) will be used solely for the purpose of evaluating your qualifications for the position you're applying for. Your data will be stored securely and retained for the duration necessary to fulfill our hiring process. If you are not selected for the position, your data will be kept on file for a limited period in case future opportunities arise. You have the right to access, correct, or delete your data at any time by contacting us at Quess Singapore | A Leading Staffing Services Provider in Singapore (quesscorp.sg)

Join Our Team at Appvantage in Singapore!

Are you ready for an exhilarating new journey with us?

At Appvantage, we're not just a team; we're a passionate community of digital strategists, designers, and developers. Our expertise shines through as we tackle major digital projects for global corporations across the Asia & Pacific region, particularly in the automotive industry.

Why Appvantage?

We are proud to be recognized as a leading workplace in the technology sector. Appvantage has received accolades and has been named on the prestigious "Singapore Best Workplaces™ in Technology List". This "Great Place to Work" certification is a collective achievement that we are all proud of, as it reflects our shared commitment to creating a supportive, empowering, and inclusive work environment. Join us and be part of a dynamic team dedicated to innovation and excellence.

Job Description

As we continue to expand and drive innovation, we are seeking a dynamic and experienced IT Project Manager cum Business Analyst to join our team in Singapore. Here's a glimpse of your responsibilities:

Cultivate Connections: Foster strong relationships with clients, vendors, and partners while ensuring that project implementations meet our stringent quality standards.

Project Support: Collaborate with Project Directors, Senior Project Managers, or other Project Managers in various aspects of project management, including:

• Crafting proposals and quotations, and skillfully negotiating with clients.
• Managing project implementation plans and budgets.
• Defining project deliverables at each milestone.
• Vigilantly monitoring progress and taking proactive measures when needed.

Requirement Elicitation and Analysis: Collaborate closely with Clients, product owners, stakeholders, and end-users to gather, analyze, and document detailed business requirements, user stories, and acceptance criteria. Translate business needs into actionable tasks for the development team.

User Story Creation: Translate business requirements into clear and concise user stories that outline the who, what, and why of each feature or functionality. Craft user stories with well-defined acceptance criteria that are understandable by both technical and non-technical team members.

Cross-functional Collaboration: Act as a liaison between the development team and business stakeholders. Facilitate effective communication and collaboration to ensure a shared understanding of requirements and project progress.

Quality Assurance: Oversee QA/QC activities to ensure successful and timely project delivery, aligning precisely with client expectations.

Documentation Guru: Prepare a variety of project documentation, including Minutes of Meeting, Requirement Specifications, Design Specifications (or Understanding Documents), Training and User Manuals, Release Notes, and Project Status Reports.

Versatile Contributor: Take on additional duties and responsibilities as assigned.

Job Requirements

1. Educational Background: Bachelor’s Degree in Information Systems or Business.
2. Experience: Minimum 3 years’ experience in the IT industry is preferred.
3. Softskills: Excellent communication, problem solving, time management and critical thinking skills are essential.
4. Tech-Adept: Proficiency in Microsoft Office (Excel, Word, PowerPoint, MS Teams), Jira.
5. Attitude: You're organized, meticulous, always approach tasks with a positive attitude, and work well.
6. Project Acumen: Strong administrative skills and a general understanding of the project life cycle, project documentation, and project standards.
7. Methodologies: Prior experience with SCRUM/Agile methodologies is a plus.

Join us at Appvantage, where every day brings exciting challenges and opportunities for growth. If you're ready to make your mark in the dynamic world of digital innovation, we invite you to embark on this journey with us. Your adventure starts here!

Job description:

• Oversee and govern all data to create reports with effective visualizations of team activities, ensuring the data is presented in a format that can be shared with a broader team, including sales, merchandising, and training.

Regular deliverables:

• Periodic reports by extracting data from GFA, channel sales, and training reports.
• Provide monthly insights into market trends and competitor activities.
• Maintain a comprehensive report archive. Comparisons with past data across all channels, products, and sales when asked.

Goals and objectives:

• Promote team alignment by providing clarity on the current position and guiding future directions through numbers and data.
  Aid both the team and XFN in making well-informed decisions by comprehensively understanding both ongoing and historical data.

Measurement:

• The quality of reports, considering punctuation, usefulness, data accuracy, accessibility, and insight quality, with measurements conducted by CSA lead and XFN.
• Ensure there is a continuous improvement process in place, taking action based on the feedback received.

The Renaissance Engineering Programme (REP) is one of the key programmes under the NTU Premier Scholars Programmes (PSP) to nurture students as future leaders of industry. It is a broad-based, inter-disciplinary programme which integrates engineering, science, business, technology management and humanities and prepares students to be future-ready. Other than studying locally, students have the opportunity to spend the third year overseas at one of the renowned partner universities, with professional attachment.

The Senior Executive’s primary role is to provide administrative and operational support for the undergraduate academic and examination matters under the REP. The position will play a pivotal role in providing general administrative support for overseas exchange to students, annual admission exercise and alumni. In addition, the position will support the digital media activities, outreach, student engagement, publicity and accreditation matters.

• Provide administrative support for examination matters including supporting the Board of Examiners meeting, examination timetabling and post examination analysis
• Provide administrative support for the Overseas Exchange Programme such as pre-departure administrative matters, course mapping, post exchange credit transfer and professional attachment matters
• Develop a digital media strategy for the programme and provide support for student and alumni engagement activities, outreach events and publicity matters
• Provide administrative support for annual admissions exercise and accreditation exercise

Requirements:

• Recognised Degree in any discipline
• At least 3 years of relevant working experience preferably in a tertiary institution
• Prior experience in programme management and operations in an institute of higher learning would be an advantage
• Good knowledge of IT skills in Microsoft applications
• Strong analytical thinking and communication skills, both written and verbal
• Good interpersonal skills with a genuine interest in interacting with students
• Strong in contents management and marketing for social media and website
• Good organisational skills and able to attend to details

Job description:

• Quote and secure new business (from new customers or increased share from existing customers)
• Liaise with customers on air/sea import/export shipment instructions
• Coordinate with internal CS/Ops teams and vendors to execute shipments
• Resolve problems when they crop up (rare but sometimes will happen at night / weekends)
• Build and maintain key customer relationships and gather market information

Requirements:

• Minimum education in Diploma or equivalent
• At least 1 year of working experience in freight forwarding/logistics
• Self-motivated and possess a positive customer-oriented mind set
• Strong verbal and communication skills
• Good team player

Working hours: Monday to Friday, 9am-6pm

Position: Desktop Support Engineer (Band 1)
Working Location: Jurong / Tuas (Client Site)
Working Days : 5 Days ( Mon- Fri)
Working Hours: 8am-5pm /830am-530pm
Salary Range: $2,500-$2,800

Interested applicants can also send your resume to

WA:+65 8151 4682 (Ms Angel) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

LIEW ONN KEE REG NO : R22108518

THE SUPREME HR ADVISORY EA NO:14C7279

Job Description

• Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system.
• Facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center.
• Desktop Support Engineer provides Break Fix, fault diagnosis and resolution.
• Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite.

Position Responsibilities and Functions

• Provide first/second level contact and problem resolution for customer issues.
• Work with Third Party Vendors to remediate complex AV issues as needed.
• Provide timely communication on issue status and resolution.
• Maintain ticket updates for all reported incidents.
• Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
• Should have basic knowledge of Mac operating system, to support Apple pc users.
• Install, upgrade, support and troubleshoot for printers, computer hardware.
• Performs general preventative maintenance tasks on computers, laptops, printers.
• Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
• Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.
• Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.
• This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.

Qualifications and Skills

• Bachelor Degree or equivalent in Computer Science or related field.
• CompTIA A+, Microsoft Certified Professional (MCP) or better.
• 1-2 years’ experience in Windows Desktop support.
• Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.
• Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory.
• Proven analytical, troubleshooting and problem solving skills.
• Willing to work off-hours and weekends when required for projects or emergency support.

Job Title : Business Analyst(PMU)

Job Type : Permanent

Job Location : North Buonavista Road

Job Scope: In this role, you will review business processes and policies, as well as engage internal and external users to define business requirements for process improvement and product development. You will work closely with different product and ICT teams to develop various systems and support the onboarding of users. You will also be involved in conducting business analytics to support operational objectives.

Job Responsibilities:

· Conduct thorough analysis and evaluation of existing policies, processes, systems and data relating to business operations to identify areas for improvement and optimization

· Develop a deep understanding of operational workflows and procedures and maintain up-to-date documentation of policies and processes

· Partner business units, corporate departments and key stakeholders to elicit and define business needs through user-centric methodologies and develop the appropriate business cases

· Design and implement policy and process improvements; and surface opportunities for product development and enhancement to deliver operational outcomes effectively

· Gather, document and translate business needs into functional and technical requirements to inform product design and development; and work closely with product team(s) to deliver product(s)

· Identify interdependencies across projects/initiatives and strategize how these can be managed and coordinated, in collaboration with the relevant teams

· Support business transition and help drive change through actively engaging key stakeholders and end users

· Own and maintain overview of ‘business operations health’ and support operational decision-making through business analytics by:

- Establishing standards and metrics to measure impact, progress and performance of operational initiatives

- Tracking, analyzing and interpreting complex datasets to surface insights that inform business units (e.g. program planning and delivery, budget and cost estimations, potential issues, risks and benefits)

· Provide regular updates and reporting to management, highlighting key findings, recommendations and progress towards operational goals

· Keep abreast with industry trends, best practices and emerging technologies related to business operations and process improvement

Job Requirements:

· Proven experience as a Business Analyst or in a similar role, preferably in a business operations or process improvement capacity

· Strong analytical skills with the ability to collect, organize, analyze and interpret large datasets

· Good understanding of user-centric principles and/or service design

· Excellent problem-solving skills and the ability to think critically to propose innovative solutions

· Adept communicator (both written and verbal) with the ability to effectively convey complex information to stakeholders across all levels

· Enjoys both working independently and collaboratively in a fast-paced, dynamic environment

· Proficient in using data analysis tools and techniques such as Python, SQL, or data visualization software is a bonus.

If you are interested, kindly send your resume (in MS Word format) to Mounika at [email protected] stating your salary expectations & availability to take it forward.

To expedite processing, you can lodge your application directly at https://www.rmaconsultants.com.sg/employment/registerjobseeker.aspx or https://bit.ly/expeditejobappl

Mounika Tanuku

EA Licence No. 93C4403

EA Regn. No. R22109193

Summary of role:

Provide an efficient and responsive secretarial and administrative support to the Head of Department and the Medical Department, helping HOD to prioritise and manage their time, support department to achieve organization targets.

Main Duties:

1. Provide secretarial and administrative support to the Head of Department:

• Handling correspondences and call on behalf of the Head of Department
• Support the Head of Department in clinical rosters, leave matters/applications, court appearance, travel plans and claim matters
• Verify the doctors’ claims before routing the Head of Department to approve
• Contact point for meeting scheduling and calendaring matters support for Head of Department
• Schedule individual face-to-face meeting for Head of Department for the annual performance appraisal exercise
• Any other duties as assigned by Head of Department

2. Department Admin Support

• Support HOD in formulating and executing long term & short term strategies setting sight towards departmental workplan (e.g. collate information and details for the annual budget planning)
• Support department operations for the purpose of department manpower deployment to ensure smooth and optimal clinical services
• Facilitate and support the department operations in the engagement of the respective stakeholders for the achievement of organisation’s targets (e.g. wait times)
• Support the department in rolling out and evaluating new initiatives (e.g. collate data needed, monitor project timelines)
• Maintain website for the respective department(s)
• Coordinate and take minutes of department meetings and Faculty & Resident meeting
• Work with Medical T&E on organization of courses
• Provide administrative support for the Year End event
• Planning of travel arrangement for scientific conference, mission and business trip
• Handle office duties such as purchase request of stationeries, pantry supplies, office equipment, coordinate IT requests
• Collate department information and details for the annual budget planning
• Provide coverage for medical secretaries during their absence

3. Administrative support to Doctors of the Department

• Verify doctors’ on-call claim submission
• Keep track of the leave applications and update leave records
• Facilitate doctors' leave applications so as to block clinics and OT sessions and arrange for coverage of clinics in the event of manpower shortage
• Verify leave applications against doctors’ roster and follow up with doctors on pending leave applications for KPI payments
• Provide advice and guidance on institutional’s policies for doctor’s adherence
• Monitor doctors’ vendor conference sponsorship eligibility
• Facilitate resource modifications to doctors' clinics and OT sessions

4. Provide secretarial and administrative support to specific clinician leaders

• Handling correspondences and call on behalf of the clinician leaders
• Contact point for meeting scheduling and calendaring matters support for clinician leaders
• Any other duties as assigned by clinician leaders

Requirements:

• Possessed at least a Degree with 3 years of experience in Secretary
• Experience in Healthcare Industry will be a great advantage
• Good written adn verbal communication skills

Our client is a Global Manufacturing MNC, one of the leading players in the Oil & Gas servicing sector. Due to their current expansion plan, they are looking for a Customer Support Executive to join their team, in hopes of developing the current high performing team. They are located in the West.

Job Responsibilities:

• Assisting in acquiring and developing Company’s products.
• Manage in generating and processing of sales order schedules.
• Regularly engage/communicate with customers for sales.
• Offering consistent and efficient post-sales support to customers.
• Manage daily operations and orders in hand by liaising/cooperate with other departments.
• Responsible for the creation of necessary service manuals and procedures documentation by coordinating with the service department and customers to ensure timely availability.
• Acquiring technical information, drawings and data as needed.
• Coordinating with marketing team on customers’ needs.
• Active participation in meetings (e.g production and sales order review).
• Any other duties as assigned.

Requirements:

• Min Diploma or Degree in Business or other relevant equivalent field of study.
• Min 3 years relevant experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

Responsibilities

• Responsible for attending the customer complaints and develop resolution
• Responsible in planning and coordinating with the Production on non-conformance product screening as well as conducting containment measures and minimizes DMR issued by customers
• Responsible for providing engineering support to Internal Departments related to quality and technical issues

Requirements

• Min Degree in Mechanical Engineering or its equivalent
• Min 1 years of working experience in process or fixture designs

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Jane Neo

Registration Number: R1328870

EA License No. 22C1026

Responsibilities

• Understand user requirements and perform system analysis, design and document functional and system specifications.
• Design, develop, troubleshoot, test, document, and deploy new solutions quickly and reliably.
• Build the frontend and backend software, build business logics and APIs in the back-end to connect all systems and components together.
• Ensure the delivered applications follow security best practices and comply to enterprise security standards.
• Maintain and improve existing web applications
• Involve in both frontend and backend development
• Any other Ad Hoc duties as assigned

Job Requirements

• Degree/Diploma in software engineering or computer science or any related disciple
• Minimum of 1 -2 years of development experience with Microsoft .NET, C#, MVC, and Microsoft SQL.
• Familiar with Object Oriented Design and Analysis, Design Pattern and UML
• Proactive, motivated and team player

Interested applicants, please Email , and look for

[email protected]

Jensen Fang Lifa

Recruit Express Pte Ltd

EA License No. 99C4599

EA Personnel Registration Number: R2197080

We regret that only shortlisted candidates will be contacted.

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

APAC Wholesale Lending Services Middle Office provides end to end execution on lending services to multiple line of business across Commercial Banking and Corporate Investment Banking. Services provided include documentation & credit admin support, loan origination, loan agency, servicing support for loans and secondary loan trading support. Services are tailored to the needs of clients and line of business, ranging from bilateral to syndication. The team supports Bankers and Trade Sales and works closely with business partners across Credit, Legal, Compliance and line of business operations to deliver a client focused support model and seamless execution.

Role: The role is within Business Management team in Singapore and reports to Business Manager APAC – Wholesale Lending Services.

Responsibilities include:

• Generate Monthly/ Quarterly Management Reports across multiple lines of business
• Prepare periodic KPI (Key Performance Indicator) & MIS (Management Information Systems) Reports for functional teams
• Generate presentation decks for reporting to Senior Management
• Facilitate business review meetings
• Organize/coordinate various events and activities for APAC Wholesale Lending Services (WLS) e.g., All-Hands, town halls, senior leader visits, etc.
• Running capacity models and providing capacity utilization reports
• Lead/Support various projects under Business Management team, including any remediation efforts
• Coordinate new/ renewal of inter-affiliate outsourcing arrangements and related documents such as functional service level agreements, Power of Attorney, etc.
• Support resiliency testing requirements across different APAC locations
• Support audit requirements with location and functional teams
• Review and maintain updated WLS APAC Book of Work

Qualifications:

• Bachelor’s degree with 3+ years’ experience.
• Proficiency in use of Excel, Microsoft Word and PowerPoint. Knowledge of Tableau and/or Alteryx preferred.
• Strong verbal, written, presentation and communication skills along with a strong Control mindset
• Proactive/ self-starter with the ability to deliver value-added support to business partners and clients in a dependable, timely and accurate manner
• Candidates must be self-motivated with the ability to work in a fast-paced and results-driven environment.
• Ability to interact and collaborate effectively with internal stakeholders to support the goals of the business.
• Attention to details and ability to work independently.
• Strong interpersonal and relationship building skills.
• Knowledge of banking products and high-level transaction flow is an added advantage
• Good organization skills, and ability to work well under pressure and to meet tight deadlines, including strong prioritization skills
• Flexibility to handle multiple tasks and changing priorities, accept new assignments in rapidly changing environment

If you're interested in working in an environment where you can aspire to be the best, execute superbly and be part of a great team and winning culture, then explore this opportunity at J.P. Morgan.