Company: Hospitality/ Tourism & Leisure Company

Location: Central (Near MRT Somerset Station)
Working from home

Position: Holiday Counsellor (Job ID: 18889)

Job Description:

As a holiday advisor/travel consultant, your primary responsibility will be to handle incoming calls from Japanese membership base and fulfilling their holiday requirements through the promotion and selling companies leisure products. As well as servicing for English speaking members. (Australia and New Zealand.)

Responsibilities will include:

• Identifying the “holiday experience” required by our members and aligning availability to that experience, offering similar alternatives where necessary.
• Promoting all company products and services to maximize sales opportunities.
• Processing bookings.

Job Requirements:

• Japanese and English language skills in order to liaise with Japanese and English speaking clients and counterparts in Japan.
• Proficiency in any additional Asian language is desirable for effective communication and collaboration with clients who speak that language
• Good communication skills to work with clients.
• An excellent telephone manner as communication with client will be done on phone.
• First class influencing skills.
• The ability to use multi-application software and reservations systems.
• Sales and/or call center experience; travel industry sector experience is desirable.

Interested applicants please send your resume to kuramoto at pasona.com.sg with email subject header "Job Application for Holiday Counsellor (Japanese Speaking, Customer support, Tourism & Leisure) -KN (Job ID: 18889)".

We regret that only shortlisted candidates will be notified. Other applications will be updated to our database for future job opportunities.

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Effective from 1 October 2020 under the new Employment Agencies (EAs) Licence Conditions,

EAs will be required to collect the personal data (e.g. NRIC number number for overseas candidates) of applicants referred to employers for permanent or contract job positions of at least six months with a fixed monthly salary of S$3,300 and above.

PDPA requirements on collection, use, and disclosure of personal data would not be applicable to EAs that are collecting such information as it is a regulatory requirement by Ministry of Manpower.

Please find Privacy Policy Agreement from the below link.
http://www.pasona.com.sg/privacy.html

Kuramoto Natsumi
EA Registration No: R23118271
Pasona Singapore Pte. Ltd.
1 FINLAYSON GREEN #09-02 SINGAPORE 049246
Direct: +65 6239-4208 | General: +65 6732-6933
Email: kuramoto at pasona.com.sg
URL: www.pasona.com.sg
EA License No:90C4069

• Opportunity to join a Global Multinational Organization with long term stability
• Regional Role

About the Client
Our Client is a Global MNC with a well-established presence of more than 20 years with more than 5000 employees worldwide. With rapid expansion plans, they are now looking for an Information Security Analyst / Executive to be a part of their team

About the Job
As an Information Security Analyst, your job responsibilities involve:

• Aligning with the global Cybersecurity team on priorities and roadmaps while ensuring the rollout of the Cybersecurity Policy on the APAC scope.
• Contributing to the evolution of the Cybersecurity Policy, guidelines, and documentation.
• Providing support to Data Privacy teams in the different markets.
• Providing support to Local and Regional Teams in implementing security actions/projects.
• Rolling out controls defined by the Tech Cybersecurity Team to monitor the level of compliance with the Cybersecurity Policy and defining new controls if needed.
• Promoting a Cybersecurity culture across the organization.
• Regularly communicating best security practices to Regional and Local IT Teams in alignment.
• Relaying global awareness and training programs issued by the global Cybersecurity team and setting up specific awareness/trainings if needed.
• Supporting and facilitating cybersecurity audits for projects before go-live.
• Participating in the global response team in case of a major incident.
• Suggesting improvement plans based on the return of experience of previous incidents.

Skills and experience required
As a successful candidate, you should have at least 3 years of working experience in an Information Security role with a good experience in managing IT security policies, frameworks and controls.

You should also have a good understanding of IT Governance, Risk, Compliance and cybersecurity standards and best practices.

Whats on Offer
This is an exciting opportunity to join a Global MNC as their Information Security Analyst. You will get the opportunity to contribute and align on the synergies between Global and APAC on information security policies, frameworks, structure and best practices.



To apply online please use the 'apply' function, alternatively you can reach me at https://www.linkedin.com/in/RoystonLow. (EA: 94C3609 / R1871559)

Join the Bacha Coffee team

Great ideas start with coffee, Bacha Coffee starts with you. We are headquartered in Singapore with coffee rooms and boutiques in Europe and Asia currently. We are expanding aggressively to achieve a worldwide presence in the upcoming months...

Bacha Coffee specialises in 100% Arabica coffees and provides customers with a unique opportunity to travel the world through their cup by exploring harvests from over 30 of the most well-reputed coffee producing countries. Even our distinctive fine blended, fine-flavoured and naturally decaffeinated coffees are produced using only 100% Arabica beans to give coffee lovers the widest choice, without ever sacrificing quality or flavour.

The qualities that have made Bacha Coffee a legendary brand around the world also make us a great place to work: innovation, creativity, passion, and excellence.

Responsibilities

• Report to Head of IT to assist in the implementation of all application system projects, including POS, ERP, Digital eCommerce, etc
• Work with respective department heads to analyse and propose process solution
• Hands-on technical development skills to perform application enhancements in Navision C/SIDE, Microsoft Dynamics-Business Central, SQL scripts, Java scripting, or any other ERP applications
• Impart and groom junior staffs.
• Manage third-party developers to deliver customisation documentation with proper documentation
• Performs and conduct systems testing, user training & acceptance testing, and post mortem follow-up
• Responsible for quality of deliverables, and customer satisfaction.
• Lead Report Analytics implementation

Requirements

• Independent and self-motivated with excellent interpersonal, communication & reporting skills.
• Willing to get hands-on and work with the team
• Able to travel inter-state and overseas where required
• Preferred language: Chinese (Written and Spoken) due to the need to support our North Asia subsidiaries

Welfare & Benefits

• Recognition & growth opportunities
• Performance Bonus
• Long Service Incentives
• Birthday Incentive
• Staff Discount

Bacha Coffee is an equal opportunity employer. Only shortlisted candidates will be notified.

Location: Island-wide Location Available (You will be stationed at one project site)

Pay: $2,400 to $3,500

Duration: 1 Year Contract (Extendable)

Working Hours:

Responsibilities:

• Provide timely and effective resolution of desktop support requests and incidents.
• Perform troubleshooting for client platform related problems.
• Provide timely status updates to relevant parties.
• Serve as the point of contact for escalated technical issues and complex problem resolution.
• Maintain desktop SOPs and documentation.
• Collaborate with other IT teams and stakeholders to ensure seamless integration and alignment of desktop support services with overall IT strategies and initiatives.
• Adhere to Service Level Agreement
• Provide L1 to L2 Desktop Support to end users

Requirements:

• Minimally Nitec in Information Technology or similar fields
• Must be comfortable to take up contract position under agency payroll

Interested applicants, please send your resume to [email protected] [Attn: Fiona]

OR Text / WhatsApp 8338 3121 [Attn: Fiona]

Kindly understand that only shortlisted candidates will be notified.

Fiona Leow (R21100211)

Senior Consultant

RecruitFirst Pte Ltd (E.A. 13C6342)

Location: Central

*Flexible working arrangement

This is an exciting opportunity with a highly established industry expert in delivering actionable maritime insight, data, and analytics.

• Produce an agreed number of credit reports per month against volume and timeliness KPI and support the Credit Risk Team Lead – APAC to ensure the regional and global targets are met
• Actively research and analyse companies, shipping, and financial markets as well as other relevant data and information to make confident and concise credit risk judgements while displaying knowledge and integrity
• Support the Credit Team Lead in training and onboarding Credit Report Analysts, mentoring and coaching junior colleagues, and contribute to training materials and process improvements
• Grow and maintain a network of contacts via phone and email by engaging in proactive information exchange, acting as a brand ambassador
• Ensure that any critical and non-critical errors in output are flagged and escalated accordingly
• Support the Credit Risk Management Team by being a regional go-to person for company analysis SME and therefore attend client calls when required alongside sales and/or product management, and when required support our account managers on networking events and relevant conferences
• Stay abreast of market news and new Seasearcher product developments and functionality covered in Go to Markets and continually develop your understanding of the maritime industry to enable high quality writing on the profile of the company
• Foster collaboration and share information with other in-house data teams that research company ownership structures, to optimise the quality of data

Requirements:

• At least 2-3 years’ experience in business intelligence, consultancy, or data research
• Proven experience in analysing complex company financial data and company due diligence, and making consistent assessments of a company’s financial standing
• A customer-first approach and strong time management skills and ability to produce high quality content within set deadlines
• Ability to compile training methodology and feedback documents to drive output enhancements is a pre-requisite

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV or email to [email protected]

CEI Registration Number: R1985071

EA License Number: 21C0661

Company Registration Number: 201127615M

· Attractive Salary Package

· Stable Organisation

About the company

Our client is a Global MNC with a well-established presence of more than 50 years with more than 1000 employees worldwide. With rapid expansion plans, they are now looking for a Application Support Analyst to be a part of their team.

About the job

As an Application Support Analyst (.NET / C#), your job responsibilities involve:

• Overseeing the complete software development life cycle, encompassing planning, development, testing, implementation, integration, and documentation.

• Managing day-to-day operations and concurrently handling multiple projects.

• Supporting and maintaining software applications and databases.

• Collaborating with business users to analyze business requirements and formulate solutions based on existing products and the tech stack, or introduce new tech solutions.

• Staying current with the latest industry trends in technologies.

Skills and experience required

As a successful candidate, you should have at least 3 years of working experience in a Software Engineering or Software Development role.

You should have a good working experience with Microsoft technologies and programming such as C# / .NET / Sharepoint systems.

Whats on Offer

This is an exciting opportunity to join a Global MNC as their Application Support Analyst. You will get the opportunity to be integrated closely with the Applications team to be involved in end to end SDLC operations, enhancements and development.

Job Description

The number one goal of everyone in our team is to make our Clients exceptionally happy. The Senior Technical Support Consultant (Level 3) plays an important role in making sure that happens.

Roles and Responsibilites

• Responsible for Level 3 support and escalations for network and System issues;
• Configure and install network devices such as routers, switches, firewalls, load balancers, etc.
• Monitor network to ensure optimum performance, reliability and availability;
• Work closely with internal and external teams for problem resolution;
• Perform maintenance and upgrades of systems and networks;
• Check on resource utilisation for trending and capacity planning purposes;
• Adhere to policies on change management to ensure the success of such projects;
• Implement security measures and ensure that policies are followed to reach the required level of security;
• Work on and resolve escalated Helpdesk Tickets
• Delight our Clients with a Friendly, Quick and Helpful Experience
• Provide the Client with advanced on-site troubleshooting
• Provide the Client with on-site installation and removal of equipment
• On-Site Hardware Maintenance and Support
• Use our Ticketing System to work on and resolve Helpdesk Tickets & Service Requests
• Managing and recording all work through our Ticketing System
• Make sure that Client Documentation is well-maintained
• Split tickets that have several issues into their ticket
• Make sure that tickets aren’t “stale” throughout the process
• From time to time the projects team will need additional resources to help deliver projects on-site
• Create and maintain documentation for on-site processes
• Escalate tickets that require Service Delivery Manager support
• Work with Level 1 and Level 2 Engineer to communicate to the client the status of their ticket every step of the way, notify them of any changes or outages related to their issue
• Identify, Communicate, and Mitigate potential risks to the Service Delivery Manager and Clients
• Follow the schedule provided by the Service Delivery Manager or the appointed Service Coordinator
• Follow Standard Operating Procedures (SOPs) for daily/weekly recurring tasks
• Follow all our Security Procedures and Keep a Vigilant Eye for Security Issues
• Identify opportunities for improvement and make constructive suggestions for change
• Contribute to the process of innovative change effectively

Qualifications and Education Requirements

• 4 to 6 years of work experience
• Diploma or Degree in Engineering (Electrical & Electronic, Computer Science, Telecommunication, Information System of the equivalent) or higer
• CCNA certification would be an advantage
• At least 4 years of hands-on experience in network device configuration and troubleshooting, as well as system and OS support.
• Proven work experience as a Network Engineer, Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role
• Hands-on experience with Windows/Linux OS environments
• Good understanding of computer systems, mobile devices and other tech products
• Good knowledge of cloud concepts and networking
• Ability to diagnose and troubleshoot basic technical issues
• Familiarity with remote desktop applications
• Excellent problem-solving and communication skills
• Ability to provide step-by-step technical help, both written and verbal

Responsibilities

· Billing - Monitor and ensure that the monthly billing is complete and accurate.

· Analyze and perform billing adjustments timely and accurately to customer accounts making sure that the proper levels of authorization and documentation are in place

· Process manual invoices/credit memos and order quotes as requested·

· Review Invoices and conducts variance analysis, with sign off required

· Coordinate monthly invoice run to ensure accurate and timely customer billings

· Manage the Customers’ Cases in SFDC (ECM) timely and accurate manner to meet all internal SLAs.

· Assist in month end close related tasks.

· Assist in Audits & SOX controls

· Works closely with cross functional organizations to respond to customer inquiries and resolve potential customer billing issues

· Resolve and track billing issues as they arise working with the upstream teams to fix root cause problems (e.g. SLA credits, install date discrepancies)

· Acts as First Line Support for approval requests and deal inquiries

· Project Management - Participate on UATs, projects and ad hoc assignments as needed

· Implement and document processes and procedures required by SOX

· Provide input into the on-going development and support of billing systems, processes, and policies System Operational Support

· Drives delivery of continuous process improvement initiatives and implement best practices to achieve operational efficiencies

· Assist in the training and coaching

Qualifications

· Bachelor's degree required

· 3+years’ experience preferred

· Ability to work independently and self-motivated

· Strong analytical data mindset

· Good communication (both spoken and written) and interpersonal skills

· Proficient in Excel and PowerPoint

Skilled in MS Excel, SFDC, Oracle and Sebel.

We are looking for an admin assistant to provide logistics and sales support. Interested parties may send their resume to [email protected] or call 68088708 for an interview.

Duties and Responsibilities:

- request and review freight quotes

- arrange and coordinate crossborder shipment of DG cargo

- facilitate export document completion and support forwarder in customs clearance as may be required.

- create and send sales quote to customers

- prepare sales documents ( invoice, delivery notes, packing list, statement of accounts )

- process credit notes

- facilitate order processing and monitoring of shipment

- manage stocks and inventory

- address product related enquiries of customers and assist in the resolution of issues.

- maintain records of sales, goods and customers

- prepare customer onboarding

- monitor customer payments and send reminders

- perform related ad-hoc duties as may be required

Required Qualifications

-Min Diploma in any related field of study or at least 2 years relevant working experience in freight forwarding

-Excellent command of the English language (both oral and written)

Responsibilities:

• Support our group company PC Securities Financial Group with account lifecycle management processes from onboarding to maintenance of clients, follow through documentation up until handover to Operations
• Establish and manage relationship, build and preserve trusting bonds with clients
• Handle clients’ needs and enquiries to provide them with quality services
• Manage the total wealth of clients by matching our financial and investment product solutions to their needs
• Establish workflow processes and take part in automation of client onboarding project

Requirements:

• Minimum 1 year of relevant working experience in financial services organization
• MAS licensed representative, possession of CMFAS certification (M5, M6, M6A, M8, M8A, M9, M9A & HI) preferred
• Customer focused and able to provide a high standard of client service
• Ability to take ownership of client enquiries
• Team player, helpful and well organized
• Experience in covering HNWI in the Southeast Asia market will be given priority
• Good command of both English and Mandarin (oral and written, to handle both English and Mandarin speaking clients)
• Remuneration commensurate with experience

The main objective of the department is to assist the CRO and Assistant CRO in the management of MC Branch offices and subsidiaries in the Asia-Oceania region, of its related activities and support our senior executives in our head office in Tokyo by providing geopolitical intelligence, as well as supporting our various business groups in developing new businesses and providing relevant industry insights.

In doing so, you will collaborate deeply with our colleagues in our head office in Tokyo, as well as our branch offices and subsidiaries in the Asia-Oceania region. Therefore, you are expected to contribute by understanding the needs of our senior executives and business groups, support to collect, collate, analyse and disseminate relevant information the relevant business groups. The roles include but not limited to the followings:

• To support and coordinate for the activities of the CRO Office.
• Manage all the necessary documentations and provide administrative and logistics support for the CRO Office in the event of any internal and external business functions, as well as receiving VIPs.
• To understand fully the strategies and requirements of our senior executives and business groups in our head office in Tokyo, as well as support the activities of our branch offices and subsidiaries in Asia-Oceania region.
• Prepare geopolitical intelligence related reports to senior executives in the head office, based on the above-mentioned strategies and requirements.
• To coordinate, support and manage interactions and collaboration between branch offices and subsidiaries in Asia-Oceania region.
• Management of CRO Office assets including record keeping of confidential documents, books and other office items etc.
• Any other ad-hoc administrative tasks to be assigned.

Job Requirements

• Minimum Bachelor’s Degree in any discipline or equivalent.
• Relevant knowledge and experience in providing geopolitical intelligence.
• High proficiency in English language and Japanese language (JLPT Level N1 or ability to speak, read and write at business level) to communicate effectively through phone calls, emails and/or meetings with the head offices in Tokyo, as well as both local and expatriate staff in the branch offices and subsidiary companies.
• Skills to create and present materials both in Japanese and English to communicate effectively with counterparties.
• Attention to details, strong communicator, proactive interaction with the team and cross-department to enable smooth and efficient operation of daily tasks.
• More than 2 years’ experience in abovementioned requirements.

Our client is a Global Manufacturing MNC, one of the leading players in the Oil & Gas servicing sector. Due to their current expansion plan, they are looking for a Customer Support Coordinator to join their team, in hopes of developing the current high performing team. They are located in the West.

Job Responsibilities:

• Assisting in acquiring and developing Company’s products.
• Manage in generating and processing of sales order schedules.
• Regularly engage/communicate with customers for sales.
• Offering consistent and efficient post-sales support to customers.
• Manage daily operations and orders in hand by liaising/cooperate with other departments.
• Responsible for the creation of necessary service manuals and procedures documentation by coordinating with the service department and customers to ensure timely availability.
• Acquiring technical information, drawings and data as needed.
• Coordinating with marketing team on customers’ needs.
• Active participation in meetings (e.g production and sales order review).
• Any other duties as assigned.

Requirements:

• Min Diploma or Degree in Business or other relevant equivalent field of study.
• Min 3 years relevant experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

Our client is a Global MNC, one of the leading players in the Medical Devices sector. Due to business needs, they are now recruiting an IT Support Engineer (Navision System) to be part of their team for ongoing transformation projects. They are located in the East – easily accessible.

Responsibilities Desktop Support Engineer (Navision System):

• Provide support and maintenance for the ERP system.
• Perform programming for e-commerce platforms and participate in website design and development projects.
• Design and develop websites according to specified requirements.
• Troubleshooting and provide training to end user.
• Offer support for implementing new EDI solutions and applications, including developing and maintaining EDI integrations using XML.
• All other ad-hoc duties as assigned

Requirements:

• Minimum Diploma in Computer Science, Information Technology or other relevant field of studies
• Minimum 2 years of relevant working experience in ERP System Implementation and Maintenance

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

EA License No: 19C9682

EA Reg. No. R22108850 (Chan Mun Mun)

Job Description

• Effectively contribute to projects aiming to better secure the organisation by various technologies and processes.
• Analyse security controls implemented to system against policy, standards and security best practices
• Assessment and improvement of technologies management
• Establish relationship with project and BAU personnel at appropriate levels when required
• Demonstrate technical capabilities and professional knowledge and ability to assimilate new knowledge
• Demonstrate good understanding of security principles and key security technologies
• Passion in delivering sustainable security solutions and continued improvement in control and risk mitigation
• Discipline in timely submission and reporting key metrics and status

Requirements

• Degree or Master graduate
• 2-5 years of relevant experience
• Strong communication skills to wide and diverse audiences

Responsibilities:

· Analyze sales data and calculate monthly commissions for staffs, ensuring accurate and prompt payment

· Develop and maintain spreadsheets, databases, and POS software to support business operations

· Organize and maintain filing systems to ensure easy access and retrieval of important documents

· Provide administrative and operational assistance to the team

· Other duties as assigned by immediate superior

Requirement:

· Proficiency in MS excel

· Minimum 1 year of experience in the related fields

· Process organizational and time management skills to effectively prioritizes work to meet established deadlines.

· Demonstrate high accuracy in work and strong attention to details

· Ability to work independently with minimal supervision as well as collaboratively within a team

· Immediate starter preferred

· Working location: NorthStar @ AMK

Immediate starter preferred.

We regret that only shortlisted candidates will be contacted.

Responsibilities:

a. Experience in development (.NET framework preferred), secure coding, DevSecOps process and support/maintenance of existing system.

b. Prepare end user documentation (training manual, user manual, business process flows) on the operation or maintenance of technical systems.

c. Assists with the documentation of technical design, specification, and technical solution.

d. Ability to interact with SMEs (Subject matter Experts) and grasp a good technical understanding.

e. Gather user feedback to update and improve documentation content.

f. Analyse the project's needs, scope the problem and develop technical use case to address the problem.

g. Map and review the business requirements to technical design. Write clearly and articulate technical documentation.

h. Maintain document repositories used by project teams and assist with project documentation as needed.

i. Work with the users to ensure smooth deployment and adoption of new solution.

Perform analysis.

a. Technical Analysis Planning and Monitoring: Identify stakeholders, techniques, and processes to manage, track and trace requirements.

b. Enterprise Analysis: Refine and clarify business needs, define solution scope, and develop use case.

c. Requirements Analysis: Assess current state, analyse stated requirements of stakeholders, and elaborate to sufficient detail that accurately defines business need within specified scope.

d. Solution Assessment and Validation: Source and evaluate alternatives to identify solution that best fits business need, identify gaps, and determine workarounds/changes to the solution. Assess deployed solutions to see how well they met the original need.

e. Manage conflicts, issues, and changes to ensure stakeholders and project team remain in agreement on solution scope, communicate and manage expectations of stakeholders.

Requirements:

· Degree/Diploma in relevant fields is preferred.

· Hands-on experience in full project development life cycles

· Past track record in business analysis, application solutioning and design

· Analytical, conceptualisation and problem-solving skills.

· Ability to model business requirements in business process modelling tool.

· Ability to perform qualitative, quantitative, and root-cause analysis.

· Pro-active, resourceful, and self-motivated to innovate and take smart risks to achieve business goals.

· Ability to facilitate discussions/workshops to elicit, manage and prioritise key business needs.

· Ability to take a broad, strategic perspective as well as drill deep to understand business needs and challenges.

· Knowledge in one of the following areas will be added advantage, Agile Methodology, Cloud Technologies, Container Technologies, and Knowledge Management.

· Knowledge in Singapore government securities will be an added advantage.

· Knowledge of Singapore Authority procurement and governance processes will be an added advantage.

· ICT Assessment Certification for software Developer (NUS-ISS) will be an added advantage.

· Knowledge of design thinking and workshop facilitation will be an added advantage.

· Team player with strong organization and people handling skills, customer oriented.

· Good communication skills, both oral and written, with the ability to pitch ideas and influence stakeholders.

• Salary: $3000 - $4000
• 5 days; Mon – Fri; 9.00am – 6.00pm
• Location: Suntec
• 14 AL + AWS + VB + Yearly Increment + $600 medical & dental allowances

Job Responsibilities:

• Maintain customer relationships and assist in RFQ preparation.
• Manage global accounts, conduct business reviews, and engage in customer-related activities.
• Regularly update SOPs, share best practices, and contribute to cost reduction plans.
• Support internal meetings on freight forwarding strategies.

Job Requirements:

• GCE "O" level and above.
• Min. two years’ experience in freight Forwarding.
• Willing to travel Oversea.

For consideration, kindly submit your CV or TEXT +65 9422 1220 for confidential discussion.

*Only shortlisted candidates would be notified*

MTC Consulting Pte Ltd | 15C7752

EA. Registration No.: R22111807 | Yap Teng Hui

We are looking for a Project Manager, IT Business Systems Analyst to join the team.

As an IT Business Systems Analyst, you will be directly involved in performing analysis of existing application software and exploring innovative solutions to improve business efficiency. You will also be expected to manage end-to-end delivery of Commissioning of IT systems technologies from planning to post implementation support.

Responsibilities:

· Provide application support in resolving and troubleshooting problems together with stakeholders and vendors for further investigations.

· Perform analysis of existing application software and explore new solutions to improve business efficiency.

· Plan, execute and manage projects or commissioning of IT systems and technologies from initiation to delivery, including post-implementation support and system maintenance to achieve automation and operational efficiency.

· Track and manage all incidents to ensure resolution or escalation to the relevant support staff and vendors.

· Manage the interface and integration requirements between IT application systems.

· Manage and govern IT service providers and vendors to ensure SLA commitments are met.

· Ensure compliance of all security measures in application development processes.

· Facilitate end-user training to ensure the correct usage of IT application workflows by users.

· Manage system access roles and rights and user-IDs. (Add, modify and delete).

· Manage and monitor IT budget, procurement and utilisation relating to systems and applications.

· Maintain user documentation including release notes, training guides and UAT documentation.

· Provide IT project management and domain knowledge to users when required.

· Partner users in evaluating IT solutions and products so that the solution implemented is secure, reliable and has the necessary vendor support and warranty in place.

· Any other projects that are assigned by the Manager.

Job Requirements:

· Diploma or Degree in Computer Science or Information Technology.

· Working knowledge of both waterfall and agile development methodology.

· Experience with application development will be an added advantage.

· Comfortable learning new technologies as needed for new solutions.

· Proactive, resourceful, willing to learn and take on responsibilities.

· Team player with strong communications, interpersonal and organisational abilities.

· Capable of working independently and under time constraints.

· Proficient in the use of Microsoft Office applications.

· Must be willing and able to travel across Singapore to support remote sites when required.

The position

• Implementation and support of FO/AX in Finance/Trade & Logistics and Production modules.
• Perform gap analysis to complete the client business requirements
• Prepare functional specification for customization required
• Managing content development
• Prepare User Manuals and deliver training to end users
• Prepare test scripts and conduct user acceptance testing
• Proactively identify, analyze and respond to issues and risks.
• Recognize and pursue opportunities for cross-selling and additional client projects.
• Advice customer organization on solution usage and help minimize gaps with customer’s business processes through creative configuration.
• Directly interacts with customers to resolve conflicts and issues with the goal of improving and maintaining positive relationships
• Resolving client queries and problems

Managing and guiding junior/partner consultants by using HOYA guidelines and project framework

Required candidate attributes

• Minimum 5 years of implementation experience on Microsoft Dynamics 365FO/AX2012/AX2009, with added considerations for D365FO
• Must have 5+ years of experience with MS Dynamics AX ERP (Trade and Logistic: Purchase, Sales, Inventory, Finance, Manufacturing, Warehouse Management System, Service. Candidate is also to learn on ISV package for Repair.
• Successful completion of at least Three full lifecycle of Dynamics AX 2012/2009 and D365 implementation projects as a Project Manager or Consultant
• Experience implementing large scale ERP project is a definite asset
• Nice to have 5+ years experience in a relevant industry vertical
• Deep understanding of Microsoft Dynamics AX platform and possess skills in how to architect solutions on a functional and technical level that will deliver high quality results, to meet or exceed the client's needs and utilize the features and functions correctly and effectively
• Must have 5+ years’ experience in Business Analysis practice, with proven proficiency / mastery of basic Business Analyst competencies
• Must have experience with package (COTS) customization and deployment
• Experience in Reporting/ Business Intelligence suites and application integration is an asset
• Experience in Data Retrieval & Analysis from application databases is an asset.
• CSV experience will be an asset (Computer System Validation)
• Having experiences on Total Quality Management for IT Implementation will be an asset
• Project Management certification will be an asset
• Strong work ethic; Ability to work in non-structured work environment
• Possesses Excellent interpersonal, presentation and written communication skills
• Strong ability to convey technical information to non-technical clients
• Self-starter with ability to handle multiple tasks and shifting priorities
• Thinks clearly and calmly under pressure
• Investigates problems to establish real or hidden causes
• Demonstrate strong analytical and problem-solving skills, particularly with regards to anticipating and solving problems or issues before they occur or become critical.
• Learns new concepts quickly and thoroughly
• Requires the ability to change the thinking of, or gain acceptance from others in sensitive situations without damage to the relationship
• Good time management, well organized, consistently meet commitments and creates high quality deliverables
• A strong work ethic and ability to be a self-starter
• Service oriented and positive attitude
• Places emphasis on client satisfaction
• Promotes the mission and shared values of our company
• Directly interacts with customers to resolve conflicts and issues with the goal of improving and maintaining positive relationships

• Minimum one (1) year of EUCD Support, ICT End User Computing or Service Desk Agent experience
• Ability to perform the daily EUCD Support operations with minimum supervision
• Possess technical skills in supporting existing and new computing devices such as desktops, notebooks and mobile devices
• Possess knowledge in IT networking and LAN to troubleshoot computer problems
• Knowledge to support Microsoft Outlook Client, MS-Office O365, Microsoft windows 10, etc
• MUST possess at least one (1) of the following certifications

1. Microsoft Certified Solution Associate (MCSA) Win7/Win8 or equivalent
2. Microsoft Certified Technology Specialist (MCTS) in any discipline or equivalent
3. CompTIA A+ 220-801/ 220-802, CompTIA PDI+ or equivalent

Main responsibitlies:

• Act as a reference for colleagues with less experience and supports junior team members.
• Influence decisions related to own activity, anticipating dependencies and consequences in complex scenarios
• Contribute to transversal projects by proposing improvements to processes and is accountable for own and team commitments.
• Assess requirements - Build, maintain and share the functional knowledge of our processes, services and usage of end user products.
• Analyze business requirements submitted by Product Management.
• Consolidate and articulate business needs into new product concepts or upgrades
• Size specification and validation work.
• Support stakeholders in doing sufficient analysis to ensure requirements are ready to be worked on Carry out functional design
• Write Feasibility Studies, Solution Overview Documents, Interface Control Documents, Product Specifications and present functional walk-throughs to all concerned stakeholders.
• Interface with relevant divisions and departments to identify interactions with other Amadeus applications and ensure functional compatibility. Overview validation
• Contribute to the implementation of the test strategy, and review test plan, to ensure compliance of the delivered functionality and system integrity
• Ensure traceability of tests with specifications
• Ensure production integrity by investigating, validating and prioritizing reported incidents. Manage relations with key stakeholders
• Interface and communicate with Product Management, Project management, Amadeus Customer Services, Implementation, Migration and Development teams.
• Interface with the customer during requirements understanding, functional specification, testing and implementation phases. Contribute to product promotion
• Support the product features definition (scoping) and contribute to RFP/RFI for the product.
• Share content for product documentation, sales tools and collateral.
• Give presentations, demos and familiarization sessions to customers and customer-facing teams
• Participate to the preparation of key events, guaranteeing the success of product launch and follow up. Participate to team events
• Support team stakeholders by participating to team ceremonies: Agile forums, Team meetings, Solutionassessments.

About ideal candidate:

• Has relevant working experience and advanced and specialized technical/functional knowledge in own discipline, with knowledge in GDS products.
• Able to work independently within plan dictated by manager, with some guidance on most complex situations.

• Make a significant impact on investment decisions as part of an agile team
• Investment philosophy prioritizes long-term value creation over short-term gains

About Our Client

Our client, a family office, is dedicated to managing and growing assets with a focus on long-term value creation and prudent investment strategies. They strive to deliver superior returns while managing risk effectively.

Job Description

• Conduct thorough fundamental analysis of public companies across various sectors, including financial statements analysis, industry research, and competitive positioning assessments.
• Develop and maintain financial models to forecast company performance and valuation metrics.
• Monitor market trends, news, and events to identify investment opportunities and risks.
• Generate investment recommendations based on rigorous analysis and present findings to the investment committee.
• Collaborate with portfolio manager and other team members to optimise portfolio performance and asset allocation strategies.
• Maintain up-to-date knowledge of market developments, regulatory changes, and industry trends.

The Successful Applicant

• Bachelor's degree in Finance, Economics, Accounting, or related field; CFA designation or progress towards CFA is preferred.
• At least 5-8 years of experience in equity research, investment analysis, or related roles within the financial services industry.
• Strong analytical skills with the ability to interpret complex financial data and draw actionable insights.
• Excellent written and verbal communication skills, with the ability to effectively present investment ideas and recommendations.
• Proficiency in financial modelling and valuation techniques.
• Detail-oriented with a high level of accuracy and precision in work.

What's on Offer

• Competitive salary commensurate with experience.
• Opportunities for professional development and career advancement.
• Collaborative and supportive work environment.

We are seeking a Finance Analyst to join our dynamic team at our furniture company. In this role, you will play a pivotal role in maintaining the financial health of our organization and contributing to its growth. Your responsibilities will include:

Financial Analysis and Reporting:

• Analyze financial data to provide insights and recommendations for improving financial performance.

• Prepare regular financial reports, including income statements, balance sheets, and cash flow statements.

• Conduct variance analysis to track budget versus actual performance and identify areas for improvement.

• Monitor key financial metrics and provide management with actionable insights.

Budgeting and Forecasting:

• Assist in the preparation of annual budgets and financial forecasts.

• Collaborate with department heads to gather budget information and ensure alignment with company objectives. • Evaluate and track budget performance throughout the year, making adjustments as necessary.

Cost Management:

• Analyze product costs, manufacturing expenses, and pricing strategies to optimize profitability

. • Identify cost-saving opportunities and efficiency improvements within the organization.

• Monitor inventory levels and advise on inventory management strategies.

Data Analysis and Tools:

• Utilize financial software(Xero) and Excel to manipulate and analyze data efficiently.

• Develop financial models and scenarios to support decision-making.

• Provide ad-hoc financial analysis as requested by management.

Requirements:

• Bachelor's degree in Finance, Accounting, or a related field.

• Proven experience in financial analysis, preferably in the furniture industry.

• Strong understanding of accounting principles and financial regulations.

• Proficiency in financial software, Microsoft Excel, and data analysis tools.

• Exceptional attention to detail and accuracy in financial analysis.

• Excellent written and verbal communication skills.

• Ability to work both independently and collaboratively within a team.

• Strong problem-solving skills and a proactive approach to financial challenges.

Our client is Singapore’s leading sustainability-driven energy company. Due to their current expansion plan, they are looking for a Customer Relations Officer to join their Sales and Operations team, with the goal of further developing the already high-performing team. They are located in the Town.

Working days: Work 4 days per week including both weekends

Working Hours: 10.30am to 9.30pm

Responsibility:

• Handle operational matters, collaborating with the sales team for effective sales fulfillment.
• Generate Sales Orders, call center, and online orders.
• Ensure excellent service, addressing customer complaints and concerns promptly.
• Arrange and update appointments for commercial customers, liaising with the Commercial team.
• Other ad-hoc duties or reassignments as required

Requirements:

• Minimum O level qualification.
• Preferably 1-2years with relevant experience
• Computer literate

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email [email protected] an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115655 (Michelle Yeo Swee Xiang)

• Perform installation, moves, changes, upgrades, decommissioning, configuration, testing and other planned requests on the end user devices as per the Operational Service Manual (OSM)
• Deal with incoming incidents and end to end management of EUC Tech Support.
• Troubleshooting and resolving IT related incidents
• Communicate with business the status of the IT related incidents
• Procurement of end user devices & accessories
• IT Audit & Hardware asset management
• Disposal of end user devices as per Schroders’ policy
• Business Continuity Process (BCP) & Disaster Recovery Support
• Work closely with Information Security to ensure continued high levels of Security are maintained
• Be aware of regional and global regulations, keeping Schroders true to their compliance requirements
• Ensure customer satisfaction.
• iPad, iPhone, Android – basic troubleshooting,

• At least 3 years of Desktop Support Experience.
• Knowledge in Call Management, Ticket Management and Escalation Management.
• Knowledge/provisioning /profile administration on Active Directory, MS Teams/ Skypes
• Mobile Iron /Intune configurations, troubleshooting/ installation, configuration, upgrade, removal.
• User profiles administration, provisioning.
• Proficient in IT Services Management experience. Strong customer service focus.
• Basic / 1st Level troubleshooting:

Desktop Support Engineering, IT Support