We're in search of a Business Analyst who will act as a crucial link between our company and our customers. Your role will entail a combination of analytical thinking and exceptional customer service to assist clients in diagnosing and resolving technical issues. Additionally, you will have the opportunity to create and implement plans for improving customer support and utilizing insights from support issues to influence future product designs and business processes.

We're seeking a natural problem-solver who enjoys assisting others and can easily explain technical details. As the guardian of our customers' trust, you'll be responsible for providing them with prompt and accurate solutions to their technical issues. If this sounds like you, we'd love to meet you!

Responsibilities

• Provide the first level of support, work with and ask customers targeted questions to quickly understand and diagnose root cause of the issue, troubleshoot and/or escalate to the relevant teams.
• Research and identify solutions to common issues; document and maintain a knowledge base for Frequently Asked Questions so that end-users can look up solutions independently.
• Develop mitigating and/or preventive solutions to optimize efforts spent on customer support, including establishing problem solving guidelines, checklists, or other materials to improve response to recurring or routine user problems.
• Generate summary reports; analyse and present support trends and patterns to inform business needs or technical requirements.

Qualifications:

• Diploma or Bachelor’s degree in any field. Strong interest in working with computer applications and software.
• 3-5 years of proven experience in a Business Analyst or similar role, preferably within professional services or client-facing environments.
• Strong critical thinking and problem-solving skills: even when you do not have the solution to the problem, you know how to get the solution; this includes the ability to know what questions to ask
• Exceptional interpersonal and communication skills: able to articulate effectively in writing and verbally
• A quick learner and displays high willingness to learn
• Attitude: possess determination and commitment to strive towards excellence in everything you do. No detective leaves a case unsolved.
• Able to work independently and as a team: able to support multiple requests concurrently, able to multi-task and stay organized in a fast-paced environment.
• Possess a keen interest to pursue a career in tech. Those without tech experience are welcome to apply, subject to certain job roles where some tech experience may be required.

• Opportunity to work with a high-value enterprise-level software that applies cutting edge AI-based optimization technology.
• Hone your ability to apply analytical & technical skills apart from a pure customer service role.
• Mentorship to manage internal and external stakeholders.
• Diverse opportunity for career advancement

Our Growth Market Analyst Program in Singapore is a 24-months’ structured rotation development program with a 1-year business assignment that offers you the opportunity to be part of a dynamic work environment alongside industry experts to explore different front-office functions and gain hands-on experience. The individual will help to support and increase SMBC’s multi franchise banking footprint in our ASEAN countries

Growth Market Analyst Program

In the 24-months program structure, it will consist of 4 rotations in Structured Finance, Specialize Products and Corporate Banking (Sector Banking teams). You will learn about:

Risk and/or Credit

Understand how the business manages their credit risk. Provide oversight and challenge on risk being taken through deals across our portfolio

Client Coverage

Support building relationships, sourcing deals, understand ASEAN customers through research, analysis, and due diligence

Products

Pitching and marketing offerings, financial modelling, executing deals, building in depth product knowledge

These structured learnings will help you build a holistic understanding of our front office departments.

Upon successful completion of the program, you will have an opportunity to do a 1-year business assignment before embarking on an exciting career in our Asia Growing Markets Department.

Who are we looking for?

We are in search of enthusiastic individuals with an enterprise and agile mindset looking to launch their career in banking and finance.

• Fresh graduates with a Bachelor’s or Master’s degree are welcome to apply. University graduates with up to 2 years work experience are also welcome to apply.
• Degrees majoring in Finance/ Economics/ Political Science/ Accountancy/ Law/ Engineering is beneficial to understand the work, we also welcome individuals from other relevant degree background to apply.
• The successful candidate must be available to start in January 2025.

Additional valued skills/experience:

• Proven record of academic achievement (minimum: Second Upper Class)
• Strong interpersonal and communication skills.
• Excellent quantitative and numeric skills.
• Ability to work under time pressure and maintain high levels of accuracy and attention to details.
• Diversified internship experiences in Financial Institutions.
• Demonstrate good knowledge of ASEAN markets.
• Fluency in English and another ASEAN language is beneficial to communicate with ASEAN customers and stakeholders for the role.
• Effective interpersonal, communication and teamwork skills.
• Proactiveness, positive work and learning attitude.

Responsibilities

• Serve as Technical SME for remittance system and other applications for regional branches.
• Analyse, design, develop, implement and maintenance of the remittance system.
• Work closely with team leader to gather requirements from customer, perform technical impact analysis and estimate effort for development.
• Prepare and update functional and technical documents and prepare test cases; Conduct peer source code and documentation review.
• Develop and modify the applications according to requirements for the development.
• Perform unit test and system integration test, support user acceptance test; Prepare release procedure and support production implementation.
• Update user manual, system operational manual and other necessary deliverables.
• Troubleshoot issues and problems to provide workarounds; Perform root cause analysis and come up with preventive measures.
• All other duties and tasks as assigned

Requirements

• Bachelor’s degree in Computer Science, Computer Engineering, Information Systems or equivalent fields
• Min. 5 years' experience in software development using Java technologies, preferably with Spring Framework and J2EE experience
• Min. 1 year's experience in stored procedure related development, preferably with Oracle PLSQL experience
• Experience in working in a complex matrix organization
• Good knowledge in SDLC methodologies (waterfall)
• Banking and finance domain knowledge will be an added advantage

Additional info:

• Company industry: IT Solution under Japanese Bank
• Location: Expo

GMP Recruitment Services (S) Pte Ltd | EA Licence : 09C3051 | VO UYEN AI LINH | Registration No: R 22109232

Responsibilities

• Design, configure, deploy, and maintain Wintel and Linux server environments.

• Conduct server hardening for both Windows and Linux systems.

• Lead and collaborate with the teams to implement and oversee server hardware, virtualization technologies, and storage solutions to ensure availability and scalability.

• Lead virtualisation initiatives using industry-standard platforms such as VMware vSphere, Hyper-V, or KVM.

• Optimise virtualisation environments for efficiency, performance, and resource utilization.

• Design and manage Storage Area Networks (SAN/NAS) and backup solution, ensuring data availability, integrity, and optimal performance.

• Implement and administer storage solutions, including storage provisioning, zoning, and troubleshooting.

• Implement security best practices for infrastructure components and virtualized environments.

• Ensure compliance with industry standards and regulations related to infrastructure and data storage.

• Manage and remediate the VA and PT findings and GITSIR

• Develop and maintain scripts and automation tools to optimize IT infrastructure.

• Monitor system performance, troubleshoot, and resolve issues related to the IT infrastructure.

• Design and deploy functional networks (LAN, WLAN, WAN).

• Familiar with network and backup devices (switches, routers, etc.)

• Maintain complete technical documentation.

Requirements

• Bachelor’s degree in computer science/ information systems/ information technology or related field.

• Minimum of 5 years of experience in IT infrastructure engineering with a focus on Windows Server and/or Linux Server administration.

• Proven experience in designing on-prem data center architectures.

• Proficiency in configuring, managing, and troubleshooting Windows Servers and/or Linux environments.

• Backup Implementation Experience with Dell EMC is a plus.

Licence no: 12C6060

About ByteDance

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join Us

Creation is the core of ByteDance's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible. Together , we inspire creativity and enrich life - a mission we aim towards achieving every day. To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At ByteDance, we create together and grow together. That's how we drive impact - for ourselves, our company, and the users we serve. Join us.

About the team

The ByteDance Large Model Team is committed to developing the most advanced AI large model technology in the industry, becoming a world-class research team, and contributing to technological and social development. The Large Model Team has a long-term vision and determination in the field of AI, with research directions covering NLP, CV, speech, and other areas. Relying on the abundant data and computing resources of the platform, the team has continued to invest in relevant fields and has launched its own general large model, providing multi-modal capabilities. The Machine Learning (ML) System sub -team combines system engineering and the art of machine learning to develop and maintain massively distributed ML training and inference system/services around the world, providing high-performance, highly reliable, scalable systems for LLM/AIGC/AGI. As a vital AI infrastructure for the company, our machine learning system integrates our most up-to-date R&D results in AI algorithms and systems. Come and join us, you will get the chance of building large-scale machine learning systems, and working with the best AI system and algorithm researchers and engineers.

We are looking for talented individuals to join us in 2025. As a graduate, you will get unparalleled opportunities for you to kickstart your career, pursue bold ideas and explore limitless growth opportunities. Co-create a future driven by your inspiration with ByteDance.

Candidates can apply to a maximum of two positions and will be considered for jobs in the order you apply. The application limit is applicable to ByteDance and its affiliates' jobs globally. Applications will be reviewed on a rolling basis - we encourage you to apply early.

Responsibilities:

- Architect and develop efficient, highly scalable and secured services for machine learning system

- Optimize backend systems and services for machine learning system,computational efficiency and scalability;

- Analyse business and technical requirements carefully to solve challenging problems

- Participate in design reviews and code reviews

- Collaborate with fellow engineers, product managers, and business owners in the team to ensure timely delivery of business requirements

- Research, design , and develop computer and network software or specialized utility programs.

- Analyse user needs and develop software solutions, applying principles and techniques of computer science, engineering, and mathematical analysis.

- Update software, enhances existing software capabilities, and develops and direct software testing and validation procedures.

- Work with computer hardware engineers to integrate hardware and software systems and develop specifications and performance requirements.

Qualifications

Minimum Qualifications:

- Final year or recent graduate with a background in Computer Science, Computer Engineering or related fields;

- Strong software programming capabilities, exhibits good code design and coding style;

- Familiarity with at least one of the programming languages: Go, Python , Java or C++;

- Pragmatic understanding of data structure, algorithm design and analysis, networking, data security, distributed system, and highly scalable systems design.

Preferred Qualifications:

- Agile, quick self learner, highly self-motivated with a strong sense of product ownership and creative problem solver.

- Deeply passionate about software coding/development and building distributed system. - Good collaborator and team player, comfortable working in a fast moving, culturally diverse and globally distributed team environment.

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too. By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: https:/ /jobs.bytedance.com/en/legal/privacy. If you have any questions, please reach out to us at [email protected].

The client is the world leading semiconductor fabrication provider with presence in Singapore for over 20 years. Below position is open urgently.

Position: CIM Engineer (12 months contract, renewable)
Venue: Pasir Ris
Working Hours: Monday to Friday 8:30am to 5.30pm

Job Summary:
We are looking for a CIM Systems Engineer to set up and support our Computer Integrated Manufacturing system. You will troubleshoot production issues, create documentation, and collaborate with teams to improve system performance. The ideal candidate has experience in semiconductor CIM development and strong problem-solving skills.

Responsibilities:

• Setup, configure and provide operation support to CIM system.
• Investigate, analyze production line operation issue, develop solution to system related problem.
• Develop technical or training material as required.
• Provide cross-functional leadership (for senior position) and vendor interaction to troubleshoot, analyze and develop solution for problem involving integrated systems.
• Provide training to enable 1st line support equipped with appropriate knowledge/skill to provide frontline operation support for production.

Requirements:

• Degree in Electronic Engineering, Computer Science, Information Technology or equivalent fields
• Semi-conductor (wafer) CIM development and support with average 2 years of related working experience.
• Familiar with SECS / GEM Protocol
• Database knowledge (SQL commands, data accessing etc.)
• Familiar with SDLC (Software Development Life Cycle) process
• Linux scripting knowledge
• Familiar and expertise in doing VB.net code
• Familiar with Elastic Search, Kibana, Logstash will be advantage

**Interested candidates, kindly email updated resume to [email protected] with Subject of "Integrated System Engineer", thank you.

System Administrator

Working Days & Hours: 5 days | Mon-Fri: 9am to 6pm
Working location: 16 New Industrial Rd, Singapore 536204 (Bartley)
Salary: $2800-$3200

Job Responsibilities

• Assessing the server systems requirements for the organization.
• Asset inventory, software licenses & version control management.
• Audit compliance & Risk management.
• Backup, replication, & recovery operations.
• Business continuity and Disaster recovery.
• Change management, change configuration, patch management, & upgrades.
• Documentation & knowledge transfer between the team.
• DLP, Server & Endpoint protection, security policies & controls.
• Incident management, fault reporting & troubleshooting.
• Install, configure, test, & maintain the server systems infrastructure.
• Multi-factor authentication, Public Key Infrastructure & Digital Certificates.
• Server room operations (access controls, airflow & cooling, Environmental Monitoring System, floor loading, humidity, lighting, rack placement, PDU, power protection, fire protection & exhaust).
• Server systems administration, load balancers, secure file transfer, file & print.
• Server systems performance monitoring & reporting.
• Server systems projects, RFI, RFQ, RFP.
• Password management.
• Perform the day-to-day server systems job requests, operations & support.
• Proactive monitoring, alert notifications, & server systems operations checklist.
• Product life cycle & tech refresh.
• Server systems cable management.
• Subject matter expert for server systems infrastructure.
• Working with different teams to complete assigned tasks.
• Support Carpark Operation.

Job Requirements

• Diploma in IT Network And System Administration or its equivalent.
• Travel between remote sites on ad hoc basis.
• Experienced in On-prem & Cloud environment.
• Proficient with Active Directory Domains, DNS, DHCP, GPO, IIS, Powershell, SAP basis, SCCM, SCOM, O365, WSUS, DAS, NAS, clustering operations, computer networking, SAN: FC / FCoE / iSCSI, LUN, virtualization: network / server / storage.

Tan Jia Jun | REG No: R23112681
The Supreme HR Advisory Pte Ltd | EA No: 14C7279

Salary Range: $2.4k - $3k
Working Days: 4 days
Working Hours: 12-hr rotating shift, 7.30am-7.30pm, 7.30pm-7.30am
Location: Toh Guan Road

Responsibilities

• Responding to intrusion alarm system activation
• Performing maintenance service, commissioning of alarm systems.
• Attending to customer request on alarm and card access systems
• Conducting patrols at night

Requirement

• Possess at least a Higher Nitec
• Valid class 3 license
• 1-2 years relevant working experience
• With Enhanced Basic Security certification will be an added advantage.

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

TRANSCOSMOS ZERO is looking for a passionate and enthusiastic Technical Project Manager of IT system to join our growing team. This is an middle level role suitable for candidates looking to step into the Call Center industry.

Ability of close mutual work with Development Team in Vietnam is required for this position.

As a nature of business, especially a knowledge and exeprience in a Call Center Industory together with IT development project management experience are required. It's a rare, but a challenging position.

The ideal candidate will be responsible for

- Understanding the in-house Technical Guideline to support developers

- Supporting Developers and QCs as a Bridge Engineer

- day-to-day technical support and translation of IT techinical documents

- Having a strong understanding of our in-house tools and act as a key support to clients and internal teams in the APAC region with a strong knowledge of IT system, which is mainly call center system.

Requirement

- 5+ yrs experience in project management within a software development environment with project roadmap, project planning, project deliverables, and team management (especially offshore teams and onsite teams)

- MUST experience in Microservice Architecture and Highly Availability Architecture for Enterprise Workloads

- Experience in Web development (web application & web services) with Javascript Stacks (Node JS, Express JS, React JS, Vue JS, SQL, NoSQL)

- Experience in cloud development i.e AWS, GCP

- MUST Knowledge of Agile or Scrum environments

- Familiarity with common project management tools (Jira and Confluence)

- The ability to communicate technical information clearly to both technical and non-technical audiences

- Exeperience of the working in Call Center as operator and supervisor, or a strong understanding of Call Center Operation

• Incident request assessment, incident research and resolution, problem management, day-to-day operation (include backup, patching) to support client infrastructure
• Primary scope in server operation such as patching and ensure vulnerabilities are addresses
• Work with vendor to ensure timely resolution
• Documentation, status reporting, weekly / monthly meeting & reporting.
• Implement new service request

Job Requirements

• Minimum 3 years (prefer 5 yrs) in IT infrastructure technology,
• Working experience including active directory, endpoint configuration management, patch management, Anti-Virus (AV) software & Endpoint protection and Microsoft clustering
• Working experience on IT Security (e.g. OS/System hardening, vulnerability remediation)
• Experience in planning, design, deploy and operate systems technologies for complex IT infrastructures, and project, contract and vendor management
• Strong working experience in configuration change/patch management tools like Microsoft System Center Configuration Manager (SCCM), Windows Server Update Services (WSUS), Red Hat satellite server for patching of OS, software deployment, configuration changes and reporting; Microsoft Key Management Services (KMS) for Microsoft license management.
• Relevant Experiences in Microsoft SQL, PowerShell / PowerCLI /other scripting languages, automation tools

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use, and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Interested candidate please submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile> https://go.persolkelly.com/job/apply/9255

Job Description:
We are seeking a highly motivated and experienced R&D Engineer (Applications and Systems) specializing in Sensing Technologies to join our Client's dynamic team. The ideal candidate will play a critical role in bridging the gap between IC design, product development, and customer needs, while driving technical advancements and creating innovative application solutions. This role involves close collaboration with cross-functional teams to develop and implement sensing features, create evaluation kits, and support customer success through documentation and training. If you have a strong background in sensing technologies and a passion for innovation and customer engagement, we’d love to hear from you!

Key Responsibilities:

1. Product Understanding & Technical Collaboration

• Work closely with IC design & product development teams to develop a deep understanding of new products’ characteristics and features.
• Collaborate with R&D teams to architect, design, and implement new sensing features and algorithms that align with products, solutions, or customer requirements.

2. Feature Development & Solution Design

• Design and develop use models and application demonstrations to highlight product features for sales and marketing promotion.
• Create evaluation kits and demonstration kits for new sensing products, ensuring robust testing and documentation to support product performance.

3. Technical Documentation & Support

• Develop comprehensive application notes, white papers, and technical documents to provide information and support to customers.
• Conduct system-level evaluations to validate product functionality and gather data to enhance technical documentation.

4. Internal & Customer Training

• Conduct application training sessions for internal teams on new products and technologies.
• Provide feedback to design & development teams by communicating customer needs, issues, and opportunities that can be leveraged for future product improvements.

5. Cross-Functional Collaboration & Customer Engagement

• Partner with IC design and product development teams to plan and conduct system-level evaluations in support of new product development.
• Act as a technical liaison between the organization and customers, offering technical support and training as needed.
• Develop customer-centric solutions to address specific needs and applications, ensuring high levels of customer satisfaction and success.

Education & Qualifications:

• Bachelor's degree in Electrical, Electronics Engineering, or a related field.

Requirements:

• Minimum 5 years of experience in R&D, Application Engineering, Embedded Systems, or Product Development environments.
• Proficiency in common programming languages, such as C, C#, Python, and familiarity with development platforms like Raspberry Pi, Arduino, or Wireless-SoC.
• Experience with development tools such as IDEs, in-circuit emulators, and oscilloscopes.
• Strong technical knowledge of optoelectronics devices and sensor applications.
• Experience in optical-related testing and characterization is desirable.
• Exposure to machine learning frameworks is a plus.
• Ability to work effectively in a multidisciplinary team environment.

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Job Responsibilities:

• Directly report to the System Manager, providing functional expertise, leadership, and support for systems, equipment, and solutions in the region.
• Oversee the implementation and maintenance support for systems and equipment projects.
• Install and configure systems and equipment, including Bi-Directional Amplifiers and Voice Recording systems.
• Perform security hardening, manage backups, and maintain baseline system documentation.
• Develop, maintain, and document installation and configuration procedures.
• Prepare factory acceptance test reports, site acceptance test reports, and training and support documentation.
• Prepare, update, and deliver regular status updates on projects.
• Exercise discretion in handling confidential information.
• Possess strong analytical, communication, and interpersonal skills.
• Effectively present information, respond to inquiries, prioritize tasks, and communicate professionally in a team environment.
• Demonstrate a commitment to learning and developing new skills.
• Exhibit strong ownership and follow-up skills.
• Display strong organizational abilities and work independently and efficiently.
• Ability to prioritize tasks and meet deadlines effectively.
• Capable of working on customer premises and traveling overseas for job assignments as required.
• Willingness to work after hours, on weekends, and public holidays when necessary.
• Available to perform standby duty to address customer needs during and after office hours, including weekends and public holidays.
• Work well with minimal supervision, both independently and as part of a team.
• Adapt to a fast-paced work environment and meet tight deadlines.
• Understand and adhere to health and safety policies, ensuring that quality workmanship is maintained to the highest standards at all times.

Requirements:

• Diploma/Degree in Engineering/ Electronics/ Information Technology/ Computer Engineering/Computer Science or equivalent
• Will be on site deployment

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).
Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Nyon Hock Sen
EA Personnel Reg No: R24124070

System Administrator

Working Days & Hours: 5 days | Mon-Fri: 9am to 6pm
Working location: 16 New Industrial Rd, Singapore 536204 (Bartley)
Salary: $2800-$3200

Job Responsibilities

• Assessing the server systems requirements for the organization.
• Asset inventory, software licenses & version control management.
• Audit compliance & Risk management.
• Backup, replication, & recovery operations.
• Business continuity and Disaster recovery.
• Change management, change configuration, patch management, & upgrades.
• Documentation & knowledge transfer between the team.
• DLP, Server & Endpoint protection, security policies & controls.
• Incident management, fault reporting & troubleshooting.
• Install, configure, test, & maintain the server systems infrastructure.
• Multi-factor authentication, Public Key Infrastructure & Digital Certificates.
• Server room operations (access controls, airflow & cooling, Environmental Monitoring System, floor loading, humidity, lighting, rack placement, PDU, power protection, fire protection & exhaust).
• Server systems administration, load balancers, secure file transfer, file & print.
• Server systems performance monitoring & reporting.
• Server systems projects, RFI, RFQ, RFP.
• Password management.
• Perform the day-to-day server systems job requests, operations & support.
• Proactive monitoring, alert notifications, & server systems operations checklist.
• Product life cycle & tech refresh.
• Server systems cable management.
• Subject matter expert for server systems infrastructure.
• Working with different teams to complete assigned tasks.
• Support Carpark Operation.

Job Requirements

• Diploma in IT Network And System Administration or its equivalent.
• Travel between remote sites on ad hoc basis.
• Experienced in On-prem & Cloud environment.
• Proficient with Active Directory Domains, DNS, DHCP, GPO, IIS, Powershell, SAP basis, SCCM, SCOM, O365, WSUS, DAS, NAS, clustering operations, computer networking, SAN: FC / FCoE / iSCSI, LUN, virtualization: network / server / storage.

Tan Jia Jun | REG No: R23112681
The Supreme HR Advisory Pte Ltd | EA No: 14C7279

About ST Engineering

ST Engineering is a global technology, defence, and engineering group with offices across Asia, Europe, the Middle East, and the U.S., serving customers in more than 100 countries. The Group uses technology and innovation to solve real-world problems and improve lives through its diverse portfolio of businesses across the aerospace, smart city, defence, and public security segments. Headquartered in Singapore, ST Engineering ranks among the largest companies listed on the Singapore Exchange.

Our history spans more than 50 years, and our strategy is underpinned by our core values – Integrity, Value Creation, Courage, Commitment and Compassion. These 5 core values guide every aspect of our business and are embedded in our ST Engineering culture – from the people we hire, to working with each other, to our partners and customers.

About our Line of Business – Mission Software & Services

Our Mission Software & Services business provides leading-edge mission critical command, control, and communications (C3) systems with secured IT infrastructure and managed services. We support our client’s innovation journey through design thinking, analytics, and AI-enabled decision support with our full suite of cloud computing solutions. We provide intelligent, actionable insights and sustainable solutions to our valued partners in diverse industries including defence, government, and commercial sectors.

Together, We Can Make A Significant Impact

The role involves managing and deploying DNSSEC (Domain Name System Security Extension) to secure DNS infrastructure. This includes a deep understanding of key DNSSEC concepts like the Zone Signing Key (ZSK), Key Signing Key (KSK), and digital signatures. The responsibilities cover the full DNSSEC lifecycle, from preparing and configuring DNS zones to signing zones and publishing DNSSEC records.

Be Part of Our Success

• Deep understanding of DNSSec Basics, eg what is one signing key (ZSK), key signing key (KSK), Digital Signatures, etc
• Able to prepare DNS Zone which will include identify the Zone and Check DNS Software Support
• Able to generate Cyrptographic Keys which will include generate ZSK and KSK and also select the correct key algorithm
• Able to sign the zone which include creation of DNSSec records
• Able to publish DNSSec records which include update DNS server configuration and test DNSSec Zone
• Able to establish a Chain of Trust which include parent zone delegation
• Able to maintain DNSSec which include Key rollover, monitor & audit
• Able to deploy DNSSec on Resolvers which include enable DNSSec Validation and Test Validation
• Able to troubleshoot DNSSec problems with appropriate tools

Qualities We Value

• Relevant certifications, such as CCNA or CCNP
• Relevant working experience in DNS
• Relevant experience in setup/ managed large scale DNS environment/ system for a large enterprise of MNC
• Strong knowledge of DNS and DNSSec.
• Excellent problem-solving and analytical skills.
• Strong communication and teamwork abilities

Our Commitment That Goes Beyond the Norm

• An environment where you will be working on cutting-edge technologies and architectures.
• Safe space where diverse perspectives are valued, and everyone’s unique contributions are celebrated.
• Meaningful work and projects that make a difference in people’s lives.
• A fun, passionate and collaborative workplace.
• Competitive remuneration and comprehensive benefits.

Morgan McKinley is hiring for a highly skilled Technical Business Analyst for the Workday Core Integration project. This role is for a 1-year contract with our client, a global leader in consulting and professional services.

The primary focus of this position is to collaborate directly with clients on Workday Core Integration. You will gather requirements, analyze, design, and implement technology-driven business improvements in line with the company’s strategy and goals.

Responsibilities:

• Apply Workday and company methodologies effectively.
• Facilitate or support client workshops to gather, understand, and analyze business requirements.
• Develop functional and process designs, including scenario design and flow mapping.
• Present design options and functionality through prototyping.
• Stay informed of the latest Workday innovations for client applications.
• Configure designs, demonstrate to the client, and ensure validation.
• Assist in designing integrations with other systems, supporting testing, and resolving issues.

Qualifications:

• Diploma or Degree in Computer Science, Information Technology, or a related field.
• With 2-3 years of relevant experience in business analysis.
• Must have experience with Workday Benefits, Workday Business Process Framework & Design, and Workday Foundation Data Model Organization Management.

Interested candidates may apply through the application system or send it to [email protected]. Shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Morgan Mckinley Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.morganmckinley.com/sg/privacy-policy. You acknowledge that you have read, understood, and agree with the Privacy Policy.


Morgan McKinley Pte Ltd
Koh Boon Sien
EA Licence No: 11C5502
EA Registration No. R1110345

Duties and Responsibilites

• Assist in gathering and analysing data related to patient demographics, treatment outcomes, and operational performance.
• Collaborate with cross-functional teams to understand business needs and translate them into actionable insights.
• Support the development and implementation of data-driven strategies to enhance patient experiences and optimize workflows.
• Analyse trends and identify opportunities for process improvement, cost reduction, and revenue enhancement.
• Prepare clear and concise reports and presentations to communicate findings and recommendations to stakeholders.
• Participate in meetings and brainstorming sessions to contribute innovative ideas and solutions.

Requirements

• Currently pursuing a Bachelor's or above in Business Administration, Healthcare Management, or a related field.
• Strong analytical and problem-solving skills with an eye for detail.
• Knowledge of data analysis tools and techniques (e.g., Excel, Airtable, Softr, statistical software) is a plus.
• Excellent communication and interpersonal skills to work collaboratively with diverse teams.
• Passion for the healthcare industry and a genuine interest in improving patient outcomes.
• Ability to maintain confidentiality and handle sensitive healthcare data.

PLEASE APPLY THROUGH THIS LINK (Do not use the "Apply" button)

https://airtable.com/applh4M9Ze6n9abId/shr9CyX0FDSjvQ2Ek

Job Summary:

The role of a Business Analyst for an IT product is vital for ensuring that the final product aligns with business objectives and delivers value to users. They help create a bridge between technical teams and business stakeholders, ensuring a smooth and successful development process. The Business Analyst serves as a liaison between various stakeholders including business users and the IT department, translating business needs into functional requirements that guide the development of software solutions and process improvements. You need to gather, document, and analyze business requirements, identify opportunities for process enhancements, and contribute to the successful implementation of technology-driven solutions.

Responsibilities:

General:

• Assistance with Manager to lead the workflow between developers, designers and others team member.

Requirement Gathering and Analysis:

• Collaborate with stakeholders to understand business goals, processes, and needs.
• Elicit and document clear and comprehensive business requirements.
• Analyze current business processes and systems to identify inefficiencies and areas for improvement.
• Translate high-level business objectives into actionable technical specifications.
• This involves conducting workshops and research to fully understand the needs and goals of the project.
• Ensure data accuracy, completeness, and consistency in all reporting deliverables.
• Create automated reports that provide regular updates to relevant teams.

Solution Design:

• Develop detailed functional specifications and use cases based on gathered requirements.
• Collaborate with development teams to design solutions that align with business needs.
• Ensure proposed solutions are feasible and aligned with the organization's technological capabilities.
• This includes making decisions about UI/UX, data flow, and integration points.

Process Improvement:

• Identify process bottlenecks and areas for optimization.
• Recommend process changes, workflow modifications, and automation opportunities to increase efficiency and productivity.
• Participate in discussions and workshops to drive continuous improvement initiatives.

Stakeholder Communication:

• Act as a bridge between technical and non-technical teams. Clearly communicate requirements and expectations to developers and other team members, and translate technical concepts back to business stakeholders.
• Present findings, proposals, and progress updates to both technical and non-technical audiences.

Documentation:

• Create and maintain comprehensive documentation of business requirements, functional specifications, and project-related materials.
• Create detailed requirement documents, such as user stories, use cases, and functional specifications. These documents outline the features, functionalities, and workflows that the IT product needs to have.
• Ensure all documentation is accurate, up-to-date, and easily accessible for reference.

Gap Analysis:

• Identify any gaps or inconsistencies in requirements and address them by working with relevant stakeholders. This helps prevent misunderstandings and ensures that everyone is on the same page.

Change Management:

• Handle changes to requirements that may arise during the development process. Ensure that changes are properly assessed for impact and communicated to relevant parties.

Testing and Validation:

• Assist in defining test cases and scenarios based on the requirements. Work with QA teams to ensure that the product is thoroughly tested and meets the specified criteria.

User Acceptance Testing (UAT):

• Coordinate and support UAT with business users to ensure that the product meets their expectations and requirements before it is released.

Project Support:

• Assist in project planning, estimation, and prioritization of tasks.
• Monitor project progress and communicate potential risks or delays. Work with the team to mitigate these risks and come up with contingency plans.
• Provide ongoing support during implementation and post-implementation phases.
• Take immediate response action on the issues.

Requirements Prioritization:

• Collaborate with stakeholders to prioritize requirements based on business value, technical feasibility, and project constraints. This helps ensure that the most critical features are developed first.

Continuous Improvement:

• Gather feedback from stakeholders after product releases and use it to improve future iterations of the product. Identify areas for enhancement and suggest improvements.
• Stay up-to-date with the latest trends and developments in the BI and analytics space.
• Identify opportunities for adopting new tools, methodologies, and best practices to enhance BI capabilities.
• Transfer of knowledge to other team members to build additional capacity.
• Plan the timeline for end-to-end project execution and assist in enforcement of project deadlines and schedules.

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent work experience).
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Proficiency in requirement gathering techniques, documentation, and modeling tools.
• Knowledge of business process modeling and improvement methodologies.
• Knowledge of Agile methodologies is often beneficial
• Ability to create clear and concise documentation
• Familiarity with software development life cycle (SDLC) methodologies.
• Ability to work effectively in cross-functional teams.
• Experience in supporting PHP, JS (Vue / Node), Python, Golang, SQL (MySQL/Oracle) in microservices environment
• Familiar with cloud infrastructure like, kubernetes, CDN, Databases, S3, in microservices usage environment

About the Client

Our client is one of the reputed MNC firms in Singapore

Responsibilities

• Provide Level 2 Support for Treasury and Market’s eFX Application
• Responsible for stability of production environments ensuring application and all interfaces have maximum availability.
• Collaborate closely with other internal technical teams/business users in investigating, testing and implementing Application fix
• Responsible for handling Change Management, raising Change Request and scheduling for the implementation of fixes and enhancements.
• Act as a facilitator and coordinate between various teams like Infrastructure, Level 1, Application vendor to resolve complex issues and outages
• Track incidents and provide regular updates to users on request status and progress
• Perform Root Cause Analysis and Regular Reporting to identify areas for review for improvement

Skills/Requirement

Must have Skills:

· Bachelor’s degree

• Write Unix scripts and suggest automation to improve efficiency/effectiveness of support team
• Work with ECNs and Liquidity Providers.
• Work on Oracle, MariaDB, KAFKA, OpenShift, MQ, CD, Jenkins, Bitbucket
• Work with Network and Firewall team.
• Work on FIX Protocol related set ups.

Interested candidates, who wish to apply for the above position, please send in your resume to [email protected]

We regret to inform you that only shortlisted candidates will be contacted.

PERSOLKELLY Singapore Pte Ltd

EA License No. 01C4394
EA Registration No. R1547247 (Jyothi Chandrakanth Kamath)

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Job Description & Requirements

Responsibilities:

• Perform the In-Dev Tester role while working alongside squad team members to ensure that committed functionalities are developed and deployed appropriately as per user stories.
• Prepare test cases and test scenarios by understanding user stories.
• Execute test cases for the user stories developed by the squad.
• Prepare agile quality metrics based on test execution results.

Essential Requirements (Skills Requirements):

• Bachelor of Engineering / Bachelor of Technology.
• 8+ years of experience in testing Banking Payment & Cash Management application development lifecycle.
• Ability to work as part of a squad.
• Ability to prepare test cases based on user stories and acceptance criteria.
• Experience in executing test cases, logging defects, etc. Experience with JIRA.
• Excellent communication skills, essential for sprint-end demos to the Product Owner (PO) and other stakeholders.

Good to Have:

• Experience in API testing and automation testing.
• Experience in writing basic SQL queries in databases.

Technical / Professional Skills:

• Experience in Agile ways of working; experience working in a full-stack squad is preferred.
• Experience in Transaction Banking - Cash Management is preferred.
• Experience with JIRA and Confluence.
• Ability to work as a Business Analyst to understand user stories and write test cases for functionalities.
• Provide daily reports of test case coverage and test execution results.
• Ability to derive quality metrics based on test execution results.
• Experience in providing functionality demos at the end of a sprint to various stakeholders & PO.

Non-Technical / Soft Skills:

• Excellent written and verbal communication skills in English.
• Team player who can work with a multi-cultural team across geographies.
• Ability to work with different stakeholders to remove blockers and navigate through complexities to achieve timely outcomes.

Skills: Software Testing, Agile, Banking Payment & Cash Management, JIRA, Confluence, API Testing, Automation Testing, SQL

SAP Business/Data Analysts

• SAP Business Analysis: Understanding and interpreting SAP Transactions and relating them to business processes.

• Ability to understand technical details, integration, and functions of multiple applications/complex systems

• Review SAP data and suggest process optimisation.

• Articulate requirements to technical teams in a variety of ways, including via logical diagrams, use cases, data samples, and anecdotes

• Act as bridge between IT and business teams

• Oversee cleansing and validation efforts as part of SAP data migration

• Documentation: Create and maintain detailed documentation to support the business processes.

• Strong Communication and collaboration skills

• Expertise in SAP modules

• Financial Accounting (FI),

• Sales and Distribution (SD)

• Materials Management (MM)

• Knowledge of ABAP

• Experience in Unix / Linux / Mac environment

• Exposure to cloud environments / AWS

eCommerce / Retail / SAP

Position

In a challenging and multicultural environment, we seek for a Business analyst to join our Core Banking IT department in charge of the development and maintenance of the International Core Banking System of the company. This information system is deployed in 25 business units all around the world. The system has multiple modules to manage reference data, commercial back office functions (payments, remittances, loans, deposits, guarantees, letters of credit …), accounting, management control and credit risk monitoring. The system caters to local regulatory reporting needs and head office reporting, based on a data warehouse.

The candidate will be in charge of understanding the requirements and to test the payment system of the bank which is Global Pay Plus – Sevice Platform (GPP-SP) from Finastra (previously D&H). The role will focus primarily on testing the various evolutions of the in-house solution together with the payment engine (GPP-SP).

Main responsibilities

As a Business Analyst:

• Understanding the BRD and conducting requirement gathering by various means like brainstorming, workshops, Questionnaire and working with different stakeholders of the cash management team like Product Managers (Global as well as In Country), Client Services, Implementation, Operations and Finance.
• Mapping the identified functional requirements and define a solution
• Identifying the scope of the requirements, validating the requirements.
• Working with Lead Business Analyst & Technology partner i.e., Solution Architects to agree on the solution.
• Working as a liaison between Business users, operations and Developers.
• Preparing various documents like BRD, FSD and reviewing SIT Test scenarios and Test Cases. Experience in Agile world is a plus.
• Working with different stakeholders for product collateral and training needs.
• Working with Integration partners and other vendors within bank
• Identify & resolve issues and manage project risks, supporting different teams, chairing & documenting meetings.

As a Functional Tester:

• Handle the core banking system’s and payment system’s various test phases : regression tests, integration tests, functional tests, test automation
• Good Knowledge and working experience of Software Development Life Cycle (SDLC), Software Testing Life Cycle (STLC) and Defect Life Cycle.
• Define functional test scenarios for core banking and payment systems
• Overall responsible for ensuring User acceptance testing for all the streams.
• Maintain up to date test libraries (test scenarios, test cases)
• Working with SIT & UAT Testing Team, reviewing, testing scenarios, test cases and helping developers and testers in clearing their doubts about the requirements etc.
• Recording defects utilizing defect tracking tool with priority and severity and alert the management
• Manage planning, communicate with stakeholders
• Prepare regular reports on test results
• Supporting the business users for User Acceptance Testing
• Supporting Operations team / Business Users team to complete the testing
• Managing testing at times when required and found the issues / testing not closing or moving as expected
• Lead Defect Management related actives

Qualifications and Profile

The position requires a minimum of 10 years relevant business analyst experience with Payment systems and Core Banking applications.

Functional

• Good knowledge in Payment area like interaction with Clearing, payment file format ISO20022, SEPA Products (SCT, SDD and Instant SCT) and SWIFT (Cross Border Payments). Hands-on experience with such data mapping and testing.
• Hands on experience on payment systems and exposure to Payments Hub, Clearing and Settlement, Automated clearing house programs and channels.
• Extensive knowledge on various kinds of payment products such as TT, RTGS, LVP, Payroll, Cheque, DD, Cashier Order, Mass & Bulk payments.
• Good knowledge of reporting products like Intraday/End of period accounting statements - (CAMT53, CAMT54, MT942 & MT940 formats), Debit and Credit advises – (CAMT52, MT900 & MT910- formats) and Payment status reports – (XML Pain.02 format).
• Proficient in User Acceptance Testing (UAT), Functional & System Integration testing of banking and financial applications.
• Experience in following areas is a plus: Retail Banking, Wholesale & Corporate Banking, Corporate commercial Payments, International & Domestic Payments, Payment Hub/Factory, Correspondent Banking, ACH, Real Time Payments, Cash & Liquidity Management, Compliance/AML, FX, Messaging (Swift and ISO) & Trade Finance.

Technical

• Hands on experience on testing methodologies
• Working knowledge of ALM/QC/JIRA
• Experience is creating Feature files for Cucumber
• Understanding of Graph based Database like JanusGraph and Elastic search.
• Experience is Kafka platform for event storage and real time streaming of data.
• Knowledge on Kibana visualization tool for log and time-series analytics and application monitoring.

Other Professional Skills and Mindset

• Work on complex systems and a challenging international work environment
• Knowledge of all phases of IT system development and implementation life cycle
• Highly analytic and detail oriented in approach with Excellent communication and presentation skills, with experience converting highly complex information into clear, concise documentation.
• Strong analytic skills
• Capable to effectively interact with multiple stakeholders
• Strives to deliver the solution in the most effective and timely manner
• Proactive with excellent verbal and written communication skills in English
• Team spirit - Like explain and share knowledge
• Hands on and versatile
• As part of an integrated organization across 3 main sites (Paris, SQY, Singapore), be able to forge close relationships with program director, others team leads, architecture functions and quality assurance teams. It could be a limited travel aspect for this role.

Next Step

Prepare your updated resume and expected package.

Simply click on 'Apply here' or email to [email protected] to drop your resume

All shortlisted candidates will be contacted.

Prasant Sirohi

EA License Number: 91C2918

Registration Number: R22106307

Position

In a challenging and multicultural environment, we are looking for a Support Analyst to join our Risk, Compliance, Referentials & Finance IT (RFI) Department of the company.

The person we are looking for would provide Level 1 and Level 2 support on applications within our scope. At the same time, he/she should be able to manage good relationship with any stakeholder with good verbal and writing communication skills.

Main responsibilities

Within the team, the successful candidate has to:

• Understand the key concepts and methods of support functions within the company. Understand the scope of support within the department.
• Control and maintain healthy environment for the applications within scope.
• Provide Level 1 and Level 2 support with good quality of service and response.
• Be in the forefront of communications and having good relationship with customers and any stakeholder involved.
• Perform duties following a shift organization (Singapore time, Europe time)

Qualifications and Profile

Mandatory Skills:

• Having 6+ years of expertise in application support,
• Having good understanding and exposure to SQL language,
• Having proven experience on issues and root causes analysis
• Having good ability to express and explain with both technical and non-technical terms verbally and in writing,
• Experience in scripting languages (Windows or Unix) and command lines (Linux)
• Experience supporting applications using Kafka and API
• Having good experience in managing incidents, requests and problems resolution,
• Ability to support multiple applications in parallel,
• Experience using Jira, Metis and Confluence tools,
• Experience monitoring CTRL-M jobs,
• Assess priorities and act accordingly
• Understand concepts of IT Production environment and deployment process,
• Understand concepts of ITIL.

Nice to have:

• Experience in application development life-cycle,
• Experience in working with application monitoring and automation,
• Experience in any BI Reporting Tool (SAP BO, MSBI, etc.),
• Exposure to Financial domain applications.

Other Professional Skills and Mindset

• Bachelor degree in IT or equivalent,
• Very good analytical abilities with strong detail orientation; problem solving abilities,
• Ability and willingness to learn and adopt new technologies,
• Be very responsive,
• Proficient written and oral communication, including technical writing,
• Keen to land a helping hand to others, to train junior colleagues,
• Great organization skills,
• Team player mindset,
• Honest, understanding and respect of cultural diversity.

Next Step

Prepare your updated resume and expected package.

Simply click on 'Apply here' or email to [email protected] to drop your resume

All shortlisted candidates will be contacted.

Prasant Sirohi

EA License Number: 91C2918

Registration Number: R22106307

Faststream Recruitment has partnered with a leading Oil and Gas organization to identify and attract a Supply Chain Analyst for their operations in Singapore.

Our clients are one of the world’s leaders in the marine products and services industry with a particular focus on the maritime and oil and gas markets. With an impeccable pedigree, a global reach and strong brand equity my clients are looking to add a Logistics Analyst to their team in Singapore.

This role offers a hybrid working arrangement and 20+ days annual leave.

This exciting and challenging position will see you overseeing the following:
- Responsible for providing sustainability analysis in the supply chain process
- Liaise with various stakeholders within the supply chain for the purpose of data collection to optimize and improve processes
- Responsible for quality assurance analysis to ensure compliance to company's sustainability standards
- Research and develop new sustainability measures using statistical software

You should have intermediate use of MS Excel and be comfortable with statistics. You should also be capable of interpreting, analysing and transforming data into commercially useful and viable information.

The selected candidate will work and integrate into a vibrant, multicultural environment with an excellent and dynamic company culture. On offer is also an attractive salary package that is negotiable for the right candidate.

If you are interested in the position, please send your updated CV to [email protected]

Pearlene Toh (EA Reg no: R22108102)
Faststream Recruitment Pte Ltd, EA Licence no: 09C3403

Position

In a challenging and multicultural environment, we seek a motivated and skilled IT business analyst to join our GIT/ISAP/DEC – Digital Excellence Center.

Mission: on a portfolio of transversal projects for various business lines, design, develop and document solutions. Guaranty the alignment between users' needs and products delivered (in-house solutions). You will intervene during the project life cycle within a fully integrated team in Singapore.

In the role of IT Business Analyst, you will interface with key stakeholders and other IT teams to apply your proficiency across different stages of the Software Development Life Cycle (SDLC). You will be responsible for gathering and analysing requirements, building work breakdown structure, providing estimations with help from technical teams(s), quality control post-development, and steering UAT with end-users. The role is heavily focused on data analysis and design. You will work with multiply data sources and data representation on data warehouse. A successful candidate will drive innovative ideas across the team, reframe thinking, build consensus, and co-create values by delivering passion for innovation. You will be part of a learning culture where teamwork and collaboration are encouraged, excellence is rewarded, and diversity is respected and valued.

Qualifications and Profile

This position requires a minimum of 4+ years of relevant experience as an IT Business Analyst supporting the development of enterprise-wide complex information systems within major organizations, ideally in a banking environment.

Main responsibilities

Main responsibilities of the role:

• Liaise with project stakeholders (onshore IT teams and business users) in defining detailed functional specifications and clarifications.
• Proactively communicate and collaborate with stakeholders to analyze information needs and functional requirements and deliver the following artefacts as needed: detailed functional specifications, use cases, test strategy and test cases.
• Analyze and transform business requirements into solutions with the help of Development teams.
• Prepare, maintain and communicate functional documentation.
• Plan, prepare and execute the qualification strategy and tests of the target solutions.
• Perform System Integration Testing (SIT) before allowing transition to the User Acceptance Testing (UAT) phase.
• Identify test data required to complete the test activities.
• Steering of the User Acceptance Tests (UAT) and reporting status to project stakeholders.
• Report and escalate key risks and issues related to project execution to the project manager.
• Deliver thoroughly tested products on time, up to production deployment.
• Support the project planning, schedules and milestones in coordination with project teams.
• L3 support, troubleshooting of production incidents.
• Work with large data volumes, analysis and troubleshoot of data anomalies/inconsistencies.
• Legal and Regulatory ResponsibilitiesComply with all applicable legal, regulatory and internal Compliance requirements, including, but not limited to, the Singapore Compliance manual and Compliance policies and procedures as issued from time to time; Financial Security requirements, including, but not limited to, the prevention of Financial Crime and Fraud including reporting obligations to the Money Laundering Reporting Officer.
  Maintain appropriate knowledge to ensure to be fully qualified to undertake the role. Complete all mandatory training as required to attain and maintain competence
  

Mandatory

• Hands-on experience of coordination between the business and IT teams (various locations) and as primary functional support for development teams.
• Strong ability to interpret business needs and translate them into requirements.
• Knowledge in software development life cycle and software testing life cycle.
• Experience in writing test documents and performing functional tests.
• Risk awareness, ability to evaluate and predict risks and drawback of target solution.
• Identify and determine enhancements to improve business processes and to mitigate/reduce risks.
• Proficiency in SQL database queries (complex queries).
• Ability to prepare dataset for analysis and validation purposes.
• Strong experience in working with Microsoft Office tools, JIRA.

Nice to Have

• Knowledge of performance testing and associated tools
• UI/UX experience is a great plus.
• Banking sector domain knowledge: payments, accounting, SWIFT, global markets, accounting, etc.
• Ability to speak or understand French

Other Professional Skills and Mind-set

• Strong analytical and problem solving skills.
• Proactive style of working.
• Strong communication (written, and verbal) and organizational skills.
• Ability to multi-task and work independently with minimal supervision.
• Team player mindset.
• Ability to work under pressure.
• Understanding and respect of cultural diversity.

Next Step

Prepare your updated resume and expected package.

Simply click on 'Apply here' or email to [email protected] to drop your resume

All shortlisted candidates will be contacted.

Prasant Sirohi

EA License Number: 91C2918

Registration Number: R22106307

Title: APPLICATION SUPPORT ANALYST

JD:

"The Service Operations Engineer provides technical support for application related issues and performs daily service health monitoring, server maintenance and resiliency improvements.

Support and assist in regular server maintenance, system accesses, systems monitoring, backups, patching and daily health checks
Maintain service operations documentation and guides. Develop supporting documentation for all Service Operation activities
Monitor Service level dashboards, perform daily health monitoring, system capacity review and allocation of adequate capacity
Defect fixes and resiliency related improvements
Assist in training
Assist in investigation of user reported issues
Develop mitigating and/or preventive solutions
Provide on-going maintenance support for production systems/applications and 24/7 stand by support
Level 2 support will include attending to user queries, analysis and investigation of issues reported, ensuring the issues are fixed as per user requirement.

Thanks, and Best Regards

Karanam Vijaya Kiran

(EA Registration no: R1443178)

HP: +65 92333815

Recruitment Manager

Helius Technologies Pte Ltd (EA Licence No: 11C3373)