Key Responsibilities:

· Lead BIM-focused projects, ensuring adherence to industry standards and project requirements.

· Write and uphold BIM Execution Plans, maintaining project consistency and quality.

· Integrate BIM into Integrated Digital Delivery (IDD), Virtual Design Construction (VDC), and Integrated Project Delivery (IPD).

· Generate clash reports and lead BIM coordination meetings with clients and consultants.

· Oversee multidisciplinary coordination, including Phase Planning (4D) and Cost Estimating (5D).

· Troubleshoot issues with models and projects, ensuring timely resolution.

· Oversee the BIM team, providing mentorship and support to enhance team performance.

· Provide guidance to architects on implementing appropriate BIM strategies and technologies.

· Plan and resource delivery aspects of projects, ensuring efficient execution.

· Conduct training sessions on BIM processes to improve team capabilities.

Requirements:

· Specialist Diploma in BIM, Degree in Architecture, or equivalent.

· At least 4 years of relevant experience in BIM management.

· Proficient in Singapore BIM Standards.

· Strong drive to stay updated with the latest BIM developments and a commitment to continual improvement.

· Comprehensive knowledge of BIM processes, tools, and technologies.

· Capacity to work in a challenging and fast-paced environment.

· Strong interpersonal and communication skills.

· Good leadership abilities, with a track record of effective team management.

· Excellent teamwork and collaboration skills.

Please send your CV & portfolio to [email protected] if you are interested in the position. Thank you!

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople
• Developing goals for the development team and business growth and ensuring they are met.
• Training personnel and helping team members develop their skills.
• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Company’s Profile

They are a leading IT solutions provider, serving more than 3000 companies across various industries including the government sector and MNCs. Established for over 30 years in Singapore, they are now looking for enthusiastic individuals to join their expanding team.

Location: Kaki Bukit

Working Hours: Mon – Fri, 9.00am – 6.30pm

Responsibilities:

• Responsible for the entire sales cycle
• Actively explore new business accounts and develop client base
• Conduct cold calls and face-to-face meetings with clients
• Enjoy interacting and communicating with people, maintain good rapport with our IT Business Partners
• Follow-up on leads and sales inquires
• Closing sales and driven to achieve monthly sales target

Requirements

• Min. Diploma in Business Management/Administration or related field
• Min. 1-2 years’ B2B sales experience in Business Development or Account Management
• Bonus if possess sales experience in IT-related products

Your recruiter for this job: WhatsApp Celine @ 84940873 for a quicker response.

Connect with me on LinkedIn: www.linkedin.com/in/your-recruiter-celine-chan

Interested candidates may apply directly as well. For more job opportunities, follow SnatchJobs on Telegram: https://t.me/sgfulltimers

Celine Chan | R21103433

Recruit Now Singapore Pte Ltd | EA No: 21C0845

Responsibilities:

• Lead the compliance and Investigation team and ensure compliance investigation process is appropriately conducted.
• Proactively assist the business with identifying appropriate remedial and preventative actions to prevent a re-occurrence and to understand trends and to analyse and report on such trends.
• Provide advice and support to internal parties including Senior Management and HODs of Corporate Office with related to litigation risk management, dispute resolution, settlement strategy, indemnities and other contract concerns as requested.
• Prepare reports of compliance findings, analytics and corrective actions for Senior Management.

Qualifications and Experience:

• Possess at least a Degree with minimum 10 Years of relevant working experience.
• Candidates with Accounting background will be preferred.

About NETS

The NETS Group is a leading payments services group, enabling digital payments for merchants, consumers and banks across the entire payments value chain.

The Group operates Singapore’s national debit scheme enabling customers of DBS Bank/POSB, HSBC, Maybank, OCBC Bank, Standard Chartered Bank and UOB to make payments using their ATM cards or mobile devices at more than 130,000 acceptance points in the country as well as online payments.

Overall Function

Group Audit is an independent function within NETS Group that provides an objective assurance and risk advisory role. The primary purpose of the role is to provide an independent and objective audit service to NETS Group based on a systematic risk-based approach to ensure key risks in the organization are identified, recommended controls / action plans discussed, agreed and reported to senior management in a timely manner.

Group Audit reports directly to the NETS Group Board on all audit related matters. The Board is assisted by the Audit and Risk Management Committee (ARMC) in fulfilling its oversight responsibilities for the financial reporting, internal control, risk management system, compliance framework and the audit process.

Key Responsibilities

• The Audit Manager conducts and where required supervises the audit to ensure NETS meets its financial, operational and compliance objectives from planning to report finalization and participates in issue follow-up
• Works closely with the Data Analytics team and business units in the implementation of continuous auditing/monitoring

Audit Planning

• In Audit Lead capacity, sets the overall audit objective, scope and approach. Prepare and draft the audit planning memorandum
• Establish audit work programs to effectively evaluate business and operational processes, based on best practices and regulatory requirements
• Participate in business process analysis, assessment of risks and evaluation of control design
• Identify possible areas feasible for the use of data analytic tools for more complete testing

Audit Fieldwork

• Lead and ensure adequate supervision over the execution of audit fieldwork to ensure proper evaluation of the design and effectiveness of the key controls and assessment of residual risk
• Monitor the audit progress and perform review on the work performed by team members
• Guide and coach junior team members
• Ensure stakeholders are kept informed of the audit progress and issues arising

Audit Reporting

• Discuss, agree and ensure factual accuracy of audit issues with relevant management
• Provide practical recommendations (based on industry best practices, regulatory requirements) on mitigating actions on the identified risks
• Responsible for accurate, quality and timely reporting
• Prepare and draft final audit report

Audit Issue Follow-up

• Ensures audit issue follow-up is adequately and timely performed and documented

Requirements

• Degree in Accountancy, Finance, Business or equivalent, preferably with CIA and CAMS qualification
• Minimum 6 years of external/internal audit experience, preferably with AML expertise
• Sound knowledge of internal control concepts and auditing techniques
• High level of integrity, drive and sense of urgency
• Ability to work independently and in a team environment with strong interpersonal and collaboration skills
• Excellent verbal and written communication skills with the ability to lead meetings
• Strong analytical and report writing skills
• Experience in the use of data analytics tools for audit review such as IDEA, ACL and data visualization tools e.g. Tableau
• IT Audit experience with understanding of application controls will be an added advantage

COMPANY

PIF Capital is a boutique consultancy firm dedicated to helping small and medium-sized businesses worldwide fast-track their business growth using capital mechanisms. With over a decade of experience, we have engaged with numerous SMEs, enabling us to identify common challenges and pain points. This wealth of knowledge allows us to tailor our programs specifically to guide and mentor aspiring SMEs, preparing them for their transformative journey towards Capital Entrepreneurship.

We are expanding rapidly regionally and we look forward to having additional aspiring marketing personnel to be part of our growing strong team!

CRITERIONS

● Achieve monthly sales target

● Deep understanding of product knowledge (comprehensive training is provided)

● Believer and confident in selling innovative products

● Weekly Sales reporting

● Passionate in helping SMEs

● Team player

COMPETENCIES

● Strong cold calling ability

● Strong staging ability

● Strong sales closing ability (no hard sell/close, needs’ based)

● Hunter and farmer orientation

● Strong communicator/presenter/convincer (clear and precise manner)

● Sharp and sensitive in dissecting customer’s pain points

● Solution provider (toward customers/management)

● Objective and task oriented

CHARACTER

● Can Do + Relentless + Never Give Up

● Self-Motivated + Energetic

● Resourceful + Creative

● Relish challenges + Open-minded

● People person + Relationship builder

● Charismatic + Influencer

● Fast + Empathy skill

● Discipline + Structured

CREDENTIALS

● Proven Grade A Salesmanship

● 5 -7 years of direct sales experience, preferably serving SME owners directly

● Strong SMEs network (preferably)

● Proven achievement and experience in high commission remuneration set-up

● Tertiary certificate (preferred), welcome aspirers who have strong experience and track record with no tertiary certificate

COMPENSATION

● Basic + Commission + Incentives + Bonus + Employee Share option

CAREER

● Promotion pathway; Senior Management of a listed company

● Acquire Skills; Management, Leadership, Mentorship

● Acquire Know-how; Business Model (Scalable & Sustainable)

● As Capital Entrepreneur, Entrepreneurship environment & development

APPLICATION

Interested candidates do send us your resume via WhatsApp or Telegram to 87141919 or email to [email protected]

. purchase goods in India, Myanmar and China

. need to travel and station in overseas

. minimun stay in overseas for at least 6 months

. at least 5 years experience in overseas purchasing

. independent in overseas liaising work

. source for metal and plasticware products

. overseas accommodation provided

• Understand customer needs and offer solutions and support
• Organize and coordinate sales representatives schedules
• Research potential leads from business directories, web searches, or digital resources
• Recruit, hire, and train new sales representatives
• Receive and report on all sales leads
• Supervise sales representatives and assistants
• Answer potential customer questions and follow-up call questions
• Work with sales team when closing sales
• Track weekly, monthly, and quarterly performance and sales metrics
• Meet all sales quotas and goals
• Assist sales representatives and team to meet and exceed goals

• Understand customer needs and offer solutions and support
• Organize and coordinate sales representatives schedules
• Research potential leads from business directories, web searches, or digital resources
• Recruit, hire, and train new sales representatives
• Receive and report on all sales leads
• Supervise sales representatives and assistants
• Answer potential customer questions and follow-up call questions
• Work with sales team when closing sales
• Track weekly, monthly, and quarterly performance and sales metrics
• Meet all sales quotas and goals
• Assist sales representatives and team to meet and exceed goals

• Understand customer needs and offer solutions and support
• Organize and coordinate sales representatives schedules
• Research potential leads from business directories, web searches, or digital resources
• Recruit, hire, and train new sales representatives
• Receive and report on all sales leads
• Supervise sales representatives and assistants
• Answer potential customer questions and follow-up call questions
• Work with sales team when closing sales
• Track weekly, monthly, and quarterly performance and sales metrics
• Meet all sales quotas and goals
• Assist sales representatives and team to meet and exceed goals

• Understand customer needs and offer solutions and support
• Organize and coordinate sales representatives schedules
• Research potential leads from business directories, web searches, or digital resources
• Recruit, hire, and train new sales representatives
• Receive and report on all sales leads
• Supervise sales representatives and assistants
• Answer potential customer questions and follow-up call questions
• Work with sales team when closing sales
• Track weekly, monthly, and quarterly performance and sales metrics
• Meet all sales quotas and goals
• Assist sales representatives and team to meet and exceed goals

Working location: Bishan

Industry: Beauty & Aesthetics

Working hours: 8.30am to 6pm (Mon to Fri)

JOB DESCRIPTION

• Enhance and adapt training materials to fit new trends and needs
• Conduct induction and deliver timely training to therapists not limiting to beauty product knowledge, treatment protocol
• Motivate Therapists and Sales Consultants through coaching and training to ensure continued growth of the brand
• Contribute to training projects, training needs, evaluation analysis, update of training programs, action plan on training and coaching as well as identifying and providing feedback for future training needs.
• To be active on the field to observe customer purchase behaviors and interact with the Sales consultants and customers
• Be resourceful to furnish company with the latest beauty industry information, e.g. competitors’ activities and beauty care trends, treatment, products etc
• To perform any other assigned job duties as per assigned by the management

JOB REQUIREMENTS

• Minimum 2 years of experience as a Trainer, ideally in Aesthetic face and body treatments
• Certified by CIDESCO, CIBTAC, ITEC, WSQ ACTA Full Certificate, WSQ SOA or any other relevant qualifications in beauty and aesthetic
• Strong experience in training including delivery of training, ability to coach with a strong sense of detail and a strong focus on growing sales capabilities

EA Reg. Number: R24122275

EA License Number: 22C1278

PIF Capital

Who we are

PIF Capital is a One-stop Capital Resource Platform to Fast-Track Growth Development for SMEs. Our vision is to build A+ Companies & Capital Entrepreneurs, to grow and corporatise SMEs to maximise their business valuation.

Roles & Responsibilities

Reporting to the Chief Marketing Officer, this role will support the Marketing team’s branded and special events and will coordinate the team’s efforts in building, championing and enhancing PIF Capital’s corporate reputation through a mix of strategic and integrated initiatives with a special focus on events and brand marketing across the region.

We are looking for an exceptional Senior Events Marketing Specialist/ Assistant Manager/ Manager who thrives on interpersonal interactions, possess an innate drive that engage regularly with key stakeholders, passionate about inbound communications and most importantly, excited about driving and managing successful events for our Capital Community.

As part of the marketing team, you will be responsible for our members’ engagements and with our brands, leaders, partners and educational framework.

Role & Responsibilities

· Plan and manage a calendar of hybrid and physical events;

· Ensure the smooth execution of both hybrid and physical events for the company across several markets;

· Support the planning and smooth execution of conferences, seminars, event sponsorships and exhibitions;

· Providing timely reporting on all engagement metrics and post event analysis;

· Support and coordinate all logistical arrangements for both hybrid and physical events;

· Support the governance of policies, guidelines and processes related to the brand (e.g., brand identity, public relations/social media, web style guide, social media playbook), and assist in monitoring our partners’ and vendors’ adherence to achieve consistency across the region;

· Play an integral part in building and maintaining warm yet professional communications with prospects, members and other key stakeholders, contributing towards our robust lead management processes; and

· Any other tasks as assigned by the Management.

Requirements

· At least 4 years of relevant working experience in an events or conference management role

· Competent in planning and executing tradeshows, conferences, seminars, event, sponsorships and exhibitions

· Ability to work independently and collaborate as a team player

· Comfortable with the use of IT equipment and software applications (i.e. Zoom) for conferencing and or webinars

What We Offer

PIF Capital is a family-oriented company with a friendly, fun, exciting and entrepreneurial environment that offers you with the opportunity to growth your skills and talent effectively as we believe in investing in our talents.

We offer you a very comprehensive hands-on training on operational skills, leadership as well as entrepreneurship. We offer you the opportunity to learn and gain valuable insights about the unique IPO industry. Immediate commencement will be a great advantage!

Requirements

· Diploma/Degree in Events Management, Tourism and Hospitality Management and or any other related fields

· Experience in vendor/agency management and project management is a must

· Advanced proficiency in Microsoft Office, including Excel, PowerPoint, Word, Office 365

· Good written and verbal communication in English with seasoned presentation skills

· Skills in strategic thinking, creative analysis, ideation, and problem-solving are a must

· Attention to detail

COMPANY

PIF Capital is a Small Medium Enterprise (SME) focused consultancy firm, which has a singular aim to help SMEs all over the world, to fast track their companies’ growth leveraging on the know-how and execution of Capital mechanism. We wanted to develop not only convectional but Capital Entrepreneurs. We are creating a vibrant Asia Capital Community with our membership program and via our preview events, whereby we openly and generously share to proliferate the ‘’power’’ of capital. Through our deep understanding of the pain points of SMEs, we tailor-make each and every of our program to hand hold aspiring SMEs to prepare them for their exciting corporatization journey toward public listing (IPO) and beyond. We are expanding rapidly and we look forward to having aspiring personnel to be part of our growing strong team.

Our Vision is be Asia’s Silicon Valley.

Our Mission is to develop A+ Companies & Capital Entrepreneurs.

CRITERIONS

· Business-develop and establish Channel Partnership

· Business-develop by outreach to business owners, associations, agencies, etc.

· Manage and support established Channel Partner in funneling-in SME business owners

· Manage and support Channel Partner in aligning/adhering to company’s SOPs (Marketing, Event, Sales)

· Prospect and port-in SME business owners to Channel Partner as value-adding into better managing Channel Partner

· Direct contact and foster SME business owners’ relationships

· Understand and execute our Unique Selling Proposition (comprehensive training will be provided)

· Spearhead and achieve sales development goals, objectives, and processes

COMPETENCIES

· Natural flair in grasping business concepts and execute business development strategies

· Experience in B2B, B2C concepts

· Experience in Educational (Zoom and Onsite event) related industry (preferred)

· Experience indirectly or directly in event selling or event flow process (preferred)

· Interest in macroeconomics and able to inter-relate business implications

· Confident and interest in people relationship

· Strong communicator/presenter/convincer (clear and precise manner)

· Sharp and sensitive in formulating customer angles

· Solution provider

· Objective and task oriented

· Fast pace and pro-active

CHARACTER

· Can Do + Positive

· Self-Motivated + Energetic

· Resourceful + Creative

· Relish challenges + Open-minded

· People person + Relationship builder

· Fast + Empathy skill

· Discipline + Structured

CREDENTIALS

· Experience, confident and relish in engaging business owners

· At least 5 years of experience in sales or business development

· Proven track record of effecting successful business development strategies

· Diploma in Business or Sales/Marketing, welcome other disciplines

· Other related certificate/s is a plus

COMPENSATION

● Basic + Bonus + Employee Share option

CAREER

● Promotion pathway; Senior Management

● Acquire Know-how; Business Model (Scalable & Sustainable)

● As Capital Entrepreneur, Entrepreneurship environment & development

Interested candidates do send us your resume via WhatsApp or Telegram to 87141919 or email to [email protected]

We apologize that we will only respond to shortlisted candidates.

Thank you for applying.

Job Title: Digital Marketing Manager

Company

PIF Capital is a boutique consultancy firm dedicated to helping small and medium-sized businesses worldwide fast-track their business growth using capital mechanisms. With over a decade of experience, we have engaged with numerous SMEs, enabling us to identify common challenges and pain points. This wealth of knowledge allows us to tailor our programs specifically to guide and mentor aspiring SMEs, preparing them for their transformative journey towards Capital Entrepreneurship. We are expanding rapidly regionally and we look forward to having additional aspiring marketing personnel to be part of our growing strong team.

Critical Competencies / Critical Success Factors

You must be someone who is constantly looking for improvements in the digital space, questioning data and delving into the detail to understand and improve metrics. You will take immense pride in owning the digital account and constantly asking, why?

• A proven self-starter with an inquisitive mind, attention to detail and a creative flair

• Results driven with ability to quantify performance and optimize results driving all digital KPIs and ROI for campaigns.

• Minimum 4 years’ experience in digital marketing and campaign management with a strong understanding of digital marketing tools, platforms and best practices

• Proficiency with Google Analytics, Google Data Studio, Google Search Console, Google Tag Manager, and social media advertising (e.g. Facebook, LinkedIn)

• Experience managing PPC, SEO and Email marketing campaigns and optimizing landing pages plus user funnels

• Not be afraid to challenge the status quo and proactively surface challenges and solutions, driving best practices and excellence.

• Experience with A/B and multivariate experiments

• Ability to think innovatively, shaping and communicating new concepts in a collaborative and fast-moving tech marketing environment.

• Demonstrate creative abilities to develop campaign concepts collaboratively working with external agencies or internal creative teams.

• Experience working with stakeholders across countries in APAC

• Passion for social media and media intelligence, an entrepreneurial spirit, and the ability to quickly grasp technology concepts

• Proficient in understanding marketing research and statistical analysis

• Curious, proactive and enjoys challenging the norm with energy and drive in a challenging and dynamic environment

• Exceptional communication and interpersonal, organizational, and project management skills.

• An understanding of content marketing and/or predictive marketing would be a plus

• Performance-oriented and a can-do attitude

• Good communication and writing skills with an excellent command of the English language

• Able to communicate in Chinese language to coordinate and handle queries in regards with the development of market content matters

• Tech-savviness and a good understanding of web-tools and platforms for marketing would be desirable

• A good team player with initiative, creativity and resourcefulness

Key Accountabilities

• Take the lead with digital ad campaigns to drive brand awareness, engage audiences and generate consumer sales through multiple digital (social and search) channels.

• Deliver timely campaigns throughout the year that are aligned with business objectives and product launches / enhancements, as well as continue building the PIF brand story.

• Lead the wider product and marketing team in brainstorming ideas to create original, thought-provoking, and creative content to be used across paid marketing channels.

• Drive the day-to-day digital media operations including campaign set-up and optimisation to maximise engagement, conversion rate and overall ROI

• Communicate actionable insights to key stakeholders and make proactive recommendations for creative enhancements and optimisation of homepages, landing pages and user funnels.

• Brainstorms new and creative growth strategies and campaigns, bringing out the talent of peers through facilitated digital marketing workshops.

• Identify opportunities to improve marketing effectiveness through better audience segmentation, marketing techniques, and processes.

• Develop omni channel programs (email/push/in-app/media) delivering segmented notifications that are proven by both quantitative and qualitative measurements.

• Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.

• Develop joint marketing plans and initiatives with digital partners (B2B / B2C) and alliances with regional objectives to achieve business and revenue growth targets

• Responsible for planning and driving all sales KPIs and ROI for campaigns, rolls up sleeves.

We offer

• A comprehensive Salary package inclusive of Base + Incentives + Bonus + Employee's Share Rewards

• An extensive career development Fast-track management scheme

• Custom-made personal growth and development for every employee to achieve career goals.

The Operations Manager will be responsible for overseeing the daily operations of the company, ensuring that projects are completed on time, within budget, and to the highest standards. This role requires strong leadership skills, excellent organizational abilities, and a deep understanding of the interior design industry.

Key Responsibilities:

1. Project Management:Oversee the planning, execution, and completion of renovation projects.
   Develop project timelines, allocate resources, and monitor progress to ensure timely delivery.
   
2. Team Management:Lead, mentor, and manage a team of project managers, site supervisors, and construction workers.
   Conduct regular performance reviews and provide ongoing training and development.
   
3. Client Coordination:Serve as the primary point of contact for clients, ensuring clear communication and exceptional customer service.
   Address client concerns and provide regular updates on project status.
   
4. Supplier and Vendor Management:Establish and maintain relationships with suppliers and vendors.
   Negotiate contracts and ensure timely delivery of materials and services.
   
5. Quality Control:Implement and enforce quality control measures to ensure all work meets the company's standards and client expectations.
   Conduct site inspections and address any issues promptly.
   
6. Budget Management:Develop and manage project budgets, ensuring cost control and financial efficiency.
   Monitor expenditures and report on financial performance to senior management.
   
7. Health and Safety:Ensure compliance with health and safety regulations on all job sites.
   Promote a culture of safety and conduct regular safety audits and training sessions.
   
8. Process Improvement:Identify opportunities for process improvement and implement best practices to enhance operational efficiency.
   Develop and maintain standard operating procedures (SOPs) for various operational tasks.
   
9. Reporting:Prepare regular reports on project status, team performance, and financial metrics.
   Present findings and recommendations to senior management.
   

Benefits:

• Competitive salary and performance-based bonuses.
• Health, dental, and vision insurance.
• Opportunities for professional development and career growth.
• Flexible working hours and a collaborative team environment.

In this role, you will be responsible for developing, implementing, and managing our digital marketing strategy to enhance our online presence, attract potential clients, and drive growth. You will work closely with the design and sales teams to ensure our digital marketing efforts align with our business goals.

Key Responsibilities:

1. Digital Strategy Development:Develop and execute comprehensive digital marketing strategies aligned with the company's goals.
   Identify and implement growth opportunities across various digital channels.
   
2. Content Marketing:Create and oversee content strategy, including blog posts, articles, social media updates, and other digital content.
   Collaborate with designers, copywriters, and other team members to produce high-quality content.
   
3. Social Media Management:Manage the company’s social media profiles and presence, including Facebook, Instagram, LinkedIn, and other relevant platforms.
   Develop and implement social media campaigns to drive engagement and increase followers.
   
4. SEO and SEM:Optimize website content for search engines (SEO) to improve organic search rankings.
   Manage paid search campaigns (SEM) including keyword research, ad creation, and performance tracking.
   
5. Email Marketing:Develop and execute email marketing campaigns to nurture leads and engage customers.
   Manage email lists, segmentation, and personalization to maximize campaign effectiveness.
   
6. Analytics and Reporting:Track, analyze, and report on the performance of digital marketing campaigns using tools like Google Analytics.
   Provide actionable insights and recommendations for improvement based on data analysis.
   
7. Website Management:Oversee the company’s website, ensuring it is optimized for user experience and lead generation.
   Coordinate with web developers to implement necessary updates and improvements.
   
8. Lead Generation:Develop and implement strategies to generate qualified leads through digital channels.
   Work closely with the sales team to ensure effective lead handover and follow-up.
   
9. Budget Management:Manage the digital marketing budget, ensuring efficient allocation of resources.
   Monitor expenditures and return on investment (ROI) for all digital marketing activities.
   Benefits:

• Competitive salary and performance-based bonuses.
• Health, dental, and vision insurance.
• Opportunities for professional development and career growth.
• Flexible working hours and a collaborative team environment.

CUSTOMER SERVICE MANAGER - SINGAPORE

STATUS: FULL TIME

START DATE: ASAP

COMPANY BACKGROUND

WOORAILOORA PTE LTD (W) provides a selection of curated premium to affordable professional hair and beauty solutions across Asia. With a focus on stylist & salon education, lasting customer service and a nurturing mindset for our brands commitments to social and environmental causes.

We offer Professional Salon Solutions, where professional service meets professional brands for Hairdressing Supplies and Beauty Supplies.

BUSINESS ROLE

This key role in our business reports to the Business Leader where your goal will be to provide prompt and accurate service to our Business Consultants Vendors, and Clients. You will strive to consistently meet or beat the established Sales Order Processing targets and our Customer Service Level Agreements (SLAs). Duties will require:

• High volume order processing from stores, online and regional distributors

• Review of PO's, pricing, and quantities to ensure invoicing is accurate

• Wholesale order management and reviewing minimum order quantities

• Work collaboratively across Warehouse and Vendors to ensure accuracy of orders

WORKING RELATIONSHIPS

• BUSINESS LEADER – Assist in the handling of day-to-day business activities.

• BUSINESS CONSULTANTS – Service support to attract & retain customers.

• WAREHOUSE TEAM - Guide our warehouse team on client order processing.

• CLIENTS – Assist with enquiries to help drive sales and business growth.

• VENDORS – Oversee the import and export of goods through our appointed vendors

RESPONSIBILITIES

INVENTORY MANAGEMENT

• Monitor stock movement in and out of all warehouses to ensure inventory accuracy.

• Process stock adjustment aligning physical stock level.

• Perform monthly stock reconciliation with warehouse.

• Facilitate and process annual stock take.

• Generate expiring stock list on regular basis and flag the risk to management.

• Dispose unwanted stock in a compliant method.

CUSTOMER SERVICE

· Provide priority-level service to our clients while interacting with the finance, sales, marketing and warehouse departments

· Engage and service customers through multi-channel communication.

· Maintain and exceed industry standard service levels in response time.

· Resolve customer issues to achieve the highest level of customer satisfaction and first contact resolution

· Manage critical relationships with external customers, as well as, inside management within intra-company workings

· Develops, run and maintain reports

· Process improvement and service level improvement

ABOUT YOU

This position would suit someone with a background in B2B supply chain & / or Customer Service.

• Available to start the role ASAP

• Minimum 2 years’ experience in Customer Service related roles

• Previous experience working with an ERP system

• Previous experience managing relationships with freight forwarders and vendors

• Intermediate Excel skills

• Strong communicator to facilitate business partnering

• Attention to detail

• Able to prioritise and manage multiple deadlines simultaneously

BENEFITS

· Competitive Salary + a Bonus plan for the right candidate

· A vibrant and fun work environment

· Small but fast growing company

· Career Advancement

· Laptop & Phone

· Monday – Friday (9am – 6pm) working hours

· Health Benefits and Annual Health Screening

Apollo Healthcare Resources (Register No.: 53187249A, Website: www.apollo-healthcare.com.sg) was established in March 2011. It is now the most comprehensive Active Pharmaceutical Ingredient (API) and Excipient distributor in Singapore. We carry over 1000 products for Pharmaceutical, Personal Care and Food industries.

You’ll help us meet and surpass business expectations and contribute to our company’s rapid and sustainable growth. You’ll feel a sense of purpose, as we know our work improves the health of billions of patients.

The Pharmaceutical (API) Sales Executive reports to the Director of Sales, as the essential point of contact between the existing & potential customers and our China purchasing team. This position will have complete training & guidance, a competitive salary, and better promotional possibilities.

Job Responsibilities:

1. Actively seek out new sales opportunities.

2. Conduct market research to identify selling possibilities and evaluate customer needs.

3. Collaborate with the China purchasing team to achieve better results.

4. Collect customer payment as needed and ensure timely resolution of any payment issues.

5. Negotiate/close deals and handle complaints or objections.

Job Requirements:

1. Strong interpersonal skills

2. A solid understanding of the business world, especially of the pharmaceutical (API) or chemical industry.

3. Good problem-solving abilities for solving tricky issues.

4. Maturity, confidence, and patience are vital attributes.

5. Fluency in Chinese is highly valued, as our purchasing team is based in China.

If you are interested in this job, please feel free to email your resume to: [email protected] , hr<a>apollo-healthcare.com.sg .

• Understand customer needs and offer solutions and support
• Organize and coordinate sales representatives schedules
• Research potential leads from business directories, web searches, or digital resources
• Recruit, hire, and train new sales representatives
• Receive and report on all sales leads
• Supervise sales representatives and assistants
• Answer potential customer questions and follow-up call questions
• Work with sales team when closing sales
• Track weekly, monthly, and quarterly performance and sales metrics
• Meet all sales quotas and goals
• Assist sales representatives and team to meet and exceed goals

• Understand customer needs and offer solutions and support
• Organize and coordinate sales representatives schedules
• Research potential leads from business directories, web searches, or digital resources
• Recruit, hire, and train new sales representatives
• Receive and report on all sales leads
• Supervise sales representatives and assistants
• Answer potential customer questions and follow-up call questions
• Work with sales team when closing sales
• Track weekly, monthly, and quarterly performance and sales metrics
• Meet all sales quotas and goals
• Assist sales representatives and team to meet and exceed goals

• Understand customer needs and offer solutions and support
• Organize and coordinate sales representatives schedules
• Research potential leads from business directories, web searches, or digital resources
• Recruit, hire, and train new sales representatives
• Receive and report on all sales leads
• Supervise sales representatives and assistants
• Answer potential customer questions and follow-up call questions
• Work with sales team when closing sales
• Track weekly, monthly, and quarterly performance and sales metrics
• Meet all sales quotas and goals
• Assist sales representatives and team to meet and exceed goals

• Understand customer needs and offer solutions and support
• Organize and coordinate sales representatives schedules
• Research potential leads from business directories, web searches, or digital resources
• Recruit, hire, and train new sales representatives
• Receive and report on all sales leads
• Supervise sales representatives and assistants
• Answer potential customer questions and follow-up call questions
• Work with sales team when closing sales
• Track weekly, monthly, and quarterly performance and sales metrics
• Meet all sales quotas and goals
• Assist sales representatives and team to meet and exceed goals

Marketing Manager – Roles & Responsibilities

1. Crystallise marketing execution strategies to realise the company’s business plan.

2. Actively support the management team in sharpening and articulating the Gush brand and defining the brand value proposition and positioning.

3. Oversee and own all design projects, from conception to delivery

4. Design all physical and digital assets such as packaging, visual merchandising, social media, EDMs, brochures etc which shall represent Gush effectively and positively

5. Propose art direction for design projects

6. Conceptualize, create, and execute video and animation content for marketing and advertising campaigns meant for in-house social media content usage.

7. Deliver independently on new material or product features that relate to marketing and outreach, from physical touchpoints such as brochures and flyers to digital touchpoints such as webpages and social campaigns, with minimal support from others

8. Manage the engagement metrics for Gush’s social media presence and improve on existing tools, templates and features where necessary

9. Execute marketing and social media campaigns and strategies for Gush’s social media channels including Facebook, Instagram, TikTok, LinkedIn, and other relevant platforms

10. Write clear, concise, and fit-for-purpose copy for ads, marketing materials, websites, and any other collateral

11. Prepare and publish articles that describe our company and products to increase gush’s visibility and establish gush as a thought leader

12. Liaise with KOLs and partners to meet marketing strategies

13. Manage all aspects of video and animation production from planning to editing to ensure the final product meets quality standards.

14. Collaborate with cross-functional teams, stakeholders and external vendors to develop and execute video concepts aligned with brand goals.

15. Direct talent and crew during video shoots to ensure production stays on schedule and within budget.

16. Collaborate with sales and business managers to plot timelines and schedule content to create a consistent stream of new content for audience interaction while analysing, managing, and altering schedules where necessary

17. Communicate with the Customer Service and Sales teams for product launches, new content and/or campaigns are pushed out to prepare them for possible inquiries or leads

18. Perform other tasks as assigned by the management.

Requirements

Requirements and Qualifications

• Bachelor’s degree in marketing, business, or related field.
• Minimum of 5 years of experience in a similar role
• Excellent written and verbal communication skills.
• Proven experience developing marketing plans and campaigns.
• Strong project management, multitasking, and decision-making skills.
• Metrics-driven marketing mind with eye for creativity.
• Experience with marketing automation and CRM tools.
• Proficiency with online marketing and social media strategy.

OUR STORY

At ST, we believe in the power of technology to drive innovation and make a positive impact on people, business, and society. We are a global semiconductor company, and our advanced technology & chips forms the hidden part of the world we live in today.

When you join ST, you will be part of a global business of more than 115+ nationalities and present in 40 countries, 50,000+, diverse and dedicated creators & makers of technology around the world!

Developing technologies takes more than talent: it takes amazing people who understands collaboration and respect. People with passion and desire to disrupt the status quo, push boundaries and drive innovation – whilst unlocking your own potential.

We are seeking a strategic Human Resources Business Partner (HRBP) to join our dynamic team within the semiconductor front-end industry. The ideal candidate will act as a consultant to management on human resource-related issues, as well as an employee champion and change agent. The role assesses and anticipates HR-related needs, communicating proactively with our HR department and business management to develop integrated solutions.

Key Responsibilities:

1. Strategic Partnership:

• Align business objectives with employees and management in designated business units.
• Serve as a consultant to management on Human Resource related issues.
• Analyze trends and metrics in partnership with the HR group to develop solutions, programs, and policies.

2. Employee Relations:

• Manage and resolve complex employee relations issues. Conduct effective, thorough, and objective investigations.
• Provide day-to-day performance management guidance to line management (e.g., coaching, counseling, career development, disciplinary actions).

3. HR Program/Project Management:

• Work closely with management and employees to improve work relationships, build morale, and increase productivity and retention.
• Provide HR policy guidance and interpretation.
• Develop contract terms for new hires, promotions, and transfers.

4. Talent Development:

• Identify training needs for business units and individual executive coaching needs.
• Participate in evaluation and monitoring of training programs to ensure success. Follow up to ensure training objectives are met.

5. Compliance and Reporting:

• Ensure legal compliance throughout human resource management.
• Maintain in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks, and ensuring regulatory compliance.

Qualifications:

• Bachelor's degree in Human Resources, Business Administration, or related field required.
• A minimum of 5 years of experience in Human Resources positions, with at least 2 years of experience as an HR Business Partner.
• Experience in the semiconductor front-end industry.
• Proven ability to navigate complex organizational structures and work in a fast-paced environment.
• Excellent people management skills and the ability to engage with staff at all levels.
• Strong understanding of employment law and other compliance regulations.

Skills:

• Communication: Exceptional verbal and written communication skills.
• Analytical Skills: Strong problem-solving skills and the ability to use data to drive decisions.
• Interpersonal Skills: Excellent interpersonal and negotiation skills.
• Organization: Highly organized with a focus on delivering business results.