Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail, and supply chain.

We are currently looking to hire Application Support.

This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.

Job Type: One-year Renewable Contract

Responsibilities: -

· Co-ordinate with System Admins team for both Non-Prod and Prod environment

· Maintain and support the regulatory reporting application BAU runs for SG, AU and TW

· Performing issue and incident analysis

· Provide timely update and ensuring relevant stakeholder as kept abreast of any issue or maintenance activities taking place on the servers.

· Support patches as per calendar and perform below activities:
- RHEL Upgrades
- OS Patches
- DB Patches,
- ISCD-Server Hardening,
- DR Flips,
- NVA Issues,

· Common activities like,
- New Server procuring requests
- Firewall Requests
- NVA issues related to App follow ups and Fix
- UAM (User Access Management)- Function IDs & Security groups creation and Management, Cyber-Arc lodging and Maintenance

· VM Maintenance activities like,
- Adding RAM
- Adding CPU
- Any Housekeeping activities
- Able to write basic scripts
- Key Exchange between servers

· Help in change management - CR processes

· Other project related common activities w.r.t Marketplace, UAMS, Infra and PCF related activities.

Requirements

· 5-7+ years of hands-on experience working as in a production support environment

· Should have a solid technical skill with diversity of thought and creative solutions that are in the best interests of our customers globally.

· Thought leader in the group especially in the end-to-end solutioning.

· Experience in deploying application in a containerized environment using PCF.

· In-Depth OS experience (RHEL, Windows Server) with strong debugging, troubleshooting, and problem-solving skills.

· Hand-on experience with microservice and batch-based technologies and tools especially in deployment, monitoring and operations, such as, Elasticsearch, Grafana, OpenTelemetry.

· Strong working knowledge of modern development technologies and tools such Agile, CI/CD, Git, Terraform and Jenkin

· Hands on experience of MSSQL, Oracle and or other Big Data DB’s as well as hands on experience on ETL processes.

· Experience performing root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement.

· Experience supporting and working with cross-functional teams in a dynamic environment.

Core technical competency required:-

· 5-7+ years of hands-on experience working as in a production support environment

· Hand-on experience with microservice and batch-based technologies and tools especially in deployment, monitoring and operations, such as, Elasticsearch, Grafana, OpenTelemetry.

· Strong working knowledge of modern development technologies and tools such Agile, CI/CD, Git, Terraform and Jenkin

· Linux; Unix Shell Scripting

· SQL, MariaDB/MySQL

· Preferably banking

· In-Depth OS experience (RHEL, Windows Server) with strong debugging, troubleshooting, and problem-solving skills.

Working Hours

· Normal office hours i.e. 9am to 6pm, however it is a 24x7 support and the support person needs to be on call

· Be available on weekends for Production deployment supports

WHAT’S ON OFFER

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.

To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to [email protected]. Your interest will be treated with strict confidentiality.

CONSULTANT DETAILS

Consultant Name: Preethi Kanthappan

Reg No: R1765546

Avensys Consulting Pte Ltd
EA Licence 12C5759

Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys' privacy policy.

Job Description & Requirements

•HAVE experience in ACMV Project Administrative

•Day-to-day admin function of the department

•Answering phone calls related to project enquiries

•Coordination and communication between HOD and project team

•Provide administrative support for project managers, engineers and to various inter departments.

•Preparation of quotations, OMM, Testing and commission report required by project team

•Follow up on invitation for minor work tender and Request for quotation (RFQ)

•Maintain documents archiving system for hardcopies and filing into server

•Assist to monitor project costing and budget

•Manage schedule meetings for project team

•Other add-hoc duties and responsibilities when required

About Innowave Tech

Innowave Tech is a leading AI solution provider in the semiconductor industry, specializing in

developing cutting-edge technologies for innovation and efficiency. Our focus is on leveraging

computer vision and large-scale data analytics to meet the complex needs of our clients.

Position Overview:

The Sales and Marketing Intern will play a crucial role in supporting our sales and marketing efforts. This hands-on position offers a unique opportunity to gain practical experience in various aspects of sales and marketing within a fast-paced and collaborative environment. The intern will work closely with our sales and marketing teams to execute campaigns, analyze market trends, and contribute to the overall success of the company.

Responsibilities:

1. Market Research: Conduct in-depth market research to identify potential customers, analyze competitor strategies, and stay informed about industry trends.

2. Content Creation: Assist in the creation of compelling marketing materials, including but not limited to social media content, trade exhibition materials.

3. Data Analysis: Analyze sales and marketing data to measure campaign effectiveness, identify areas for improvement, and make data-driven recommendations.

4. Social Media Management: Manage and grow our social media presence by creating engaging content, interacting with followers, and monitoring social media analytics.

5. Event Coordination: Support the planning and execution of events, trade shows, and other marketing initiatives.

6. Sales Support: Collaborate with the sales team to follow up on inquiries, and provide support in the sales process.

Requirements:

1. Poly or Uni students majoring in Marketing, Business, or a related field.

2. Strong communication and interpersonal skills.

3. Enthusiastic and proactive approach to learning and problem-solving.

4. Familiarity with social media platforms and basic marketing principles.

5. Proficient in Microsoft Office suite; experience with graphic design tools is a plus.

6. Ability to work collaboratively in a team and independently when needed.

7. Eagerness to contribute ideas and take initiative in a dynamic work environment.

TOPPAN Next Tech is expanding its Security, Solutions and Services (SSS) division to enhance its business edge for pursuing emerging opportunities in our market area. Toppan SSS is an exciting and innovative team providing Security Solutions & Services to our customers, utilising cutting edge biometrics devices, equipment and technology at the forefront of the biometrics security industry.

The successful candidate will join our dedicated team to help grow our portfolio and customer base, with ample opportunities to grow your career. The candidate will be part of Toppan SSS Architecture Team involve in the delivery of our Solutions including:

• Robotics and Automation Solutions
• Personnel Access Control Systems
• Vehicle Access Control Systems
• Automated Border Control Systems

Being resourceful, innovative and exhibiting a high degree of flexibility with a can-do attitude are key attributes to be successful in the role.

RESPONSIBILITIES

• Responsible for Workflows Design and System Solutions based on Functional Requirements Specifications (FRS), especially for Projects Implementation, in compliance to Customer Policies and Guidelines
• Take ownership of the System Design Specifications (SDS) delivery to Customer, ensuring that it is delivered on schedule and meeting Customer’s Quality Standard, as well as clearing Toppan’s internal Review
• Provide Briefing, Presentations and Updates to Project Teams and Customers on the finalized Solution Architecture, to ensure the whole Project Team, including Customer understand the Solution Design
• Initiate sessions with Customers to clear any Solution Design issues and getting Customers’ approval and consensus for any Deviation from their Policies and Guidelines.
• Conduct Update Sessions to internal stakeholders about any issues encountered with the Solution Architecture, impact to schedule and costs, to seek agreement on proposed resolutions to the issues during Project Implementation.
• Follow-up with Project Implementation Team to ensure that the Systems are delivered according to Solutions designed.
• Ensure that the final System Solution take into consideration optimal use of Technology, minimized Risks, stay within Scope and Budget, at the same time can be delivered on schedule to Customer meeting Toppan and Customer Quality standards.
• Evaluate and set directions, standards and technology to be used, including Software Hardware, 3rd Party Applications for Solutions, for Bids and Project Deliveries, which form the Toppan Standard Platform (TSP) list of hardware, software and applications, that Toppan used to build Solutions in Bids and Projects.
• Support Bids/Tender processes, in conceptualizing Solutions Design and writing of the Tender Proposals.

PRE-REQUISITES

• At least a Bachelor Degree in Computer Science, Engineering or other relevant discipline
• Minimum 3 years of proven work experience as a Solutions Architect or in similar capacity
• Conversant in conceptualizing Solutions Workflow from business and Functional Requirements Specifications
• Good knowledge and understanding in the following areas including:
• Resourceful and Independent Worker
• Ability to work and interact well as a Team
• Possess excellent Communication Skills for collaborating with others, including supervisor, internal teams, customers and clients, ensuring the intended messages are put across clearly and concisely, while building a good rapport with your audience
• Have a highly Analytical Mindset and capability to resolve problems with innovative solutions
• Ability to lead Solution Design discussions and presentation internally and with customers
• Convincing in justification for Compliance Deviation and getting Waivers for such specific situations
• Familiar with Singapore Government Policies, Standards and Security processes
• Experience in working with international teams from multiple countries and possesses a good command of English and Mandarin to liaise with Chinese speaking associates
• Knowledgeable in structured database and NOSQL designs. With the ability to produce data dictionary and database design architectures.
• Good knowledge of Biometrics Devices will be a plus
• Proficient in C#, Python, React programming languages
• Good knowledge of software engineering practices and design patterns
• IP and Networking concepts
• Various popular OS and Virtualized Environments
• Common Databases
• Monitoring Applications covering Systems, Applications and Networking
• Micro-Services, Containers and CICD
• IT Security, PKI and Certificates
• Data Storage Solutions and Technology
• Backup & Recovery processes

Job Description

Responsibilities

• Preparation of presentations and proposal documents.
• Proficient in Microsoft programs including Excel, Power Point and Word.
• Collaborate with the internal stakeholder(s) to maintain and uphold quality of deliverables.
• Perform regular checks, creation, amendment, and updating of data.
• Deliver exceptional customer service to both external and internal stakeholders.
• Communicate with landlords, arrange viewings, and schedule appointments.
• Interact seamlessly with internal teams, including office leasing and retail leasing departments.
• Assist the stakeholder in resolving daily operational issues.
• Perform ad hoc duties as assigned by management.
• Apply robust coordination skills to efficiently manage assigned tasks.

Qualifications:

• At least a NITEC in Business Studies, Office Studies, Administration (or any relevant field), or completed “O” / “N” level.
• Computer literate and proficient with Microsoft applications.
• Able to convey clear messages and communicate effectively with internal and external stakeholders at all levels.
• Comfortable making calls, coordinating meetings, and liaising with various internal departments.
• Detail-oriented and able to maintain high accuracy in a fast-paced environment.
• Thrive under pressure and work well in a dynamic setting.

1. Handling Office Administration & Jobscope

2. Daily Operation and Admin Support Duties

3. Co-ordinating Sales & Purchasing Functions

4. Ensure Daily Workscope are duly completed

5. Generate Monthly Reports & Data Updates

6. Monitor & Follow-up on Logistics & Shipping

7. Procurement

Requirements

1. Qualification: Diploma in Business, Marketing,

Administration, Management or Accounting

2. Undergrads currently studying welcome to apply

3. Knowledge of Microsoft Office (EXCEL skills)

Job Info

1. Part Time / Flexi hour arrangement

2. Office located in Ubi / Macpherson

3. no WFH arrangement

Job Responsibilities:

 Handle customer Technical product enquiries and ensure correct product specification.

 Involved and support current projects and provide solution

To customer Toolings requirement.

 Provide Technical Support to customer’s production, Engineering & maintenance department.

 Quality checking and Control on product received to ensure conform to customer product specification.

 Communicate well with suppliers for correct product technical

Specifications, productivity & Quality related issues.

 Provide Sales & Technical support to Asia customers.

Requirements :

Diploma/Degree in Mechanical/Manufacturing/Industrial/EEE/

Engineering.

 Experience in Manufacturing/Industrial/Production Engineering.

 Fluent in EXCEL spreadsheet and computer software program

 Good communications skills and customer service mindset.

 Independent, Responsible, Self Starter and Result Driven.

Job Information

· Permanent positiom

· Training will be provided

· Required to work in office (no WFH arrangement)

· Can Start immediately

Responsibilities:

1. Provide onsite support, Computer troubleshooting/ maintenance on Computer

2. Assist in other I.T. related projects when needed

• Take complete ownership of all the reported issues.
• Provide weekly report to supervisor / manager.
• Must be a team player.

Office Location: 81 Ubi Avenue 4 UB One Singapore 408830

Requirements:

1. Knowledge on LAN/WAN internet and network infrastructure

2. Good Knowledge on Window 8, Window 10 and above, Microsoft Server

3. Experienced in hardware installation, setup, configuration, data migration, upgrading and maintenance of PC and windows software.

4. Able to provide on-site and support on phone, email and on-site

5. Able to troubleshoot and resolve all IT related problems without supervision.

6. Any IT Related Cert/ITE/Diploma are welcome to apply

7. Positive working attitude, self-motivated, independent and pro-active. Take complete ownership of all the tasks assigned.

8. Good communication skill and must be a team player.

9. Salary ranges from $3000 - $3200 depending on experience.

10. Require Class 3 Driving License

• Bachelor's degree in business administration, Banking / Finance
• Minimum 5 years of IT Project Support experience, preferably in Banking/financial industry.
• Advance knowledge of MS Word, Excel, PowerPoint and SharePoint.
• Strong organisational, analytical and time management skills, and meticulous with details.
• Highly-motivated self-starter and strong team player and able to work with a high degree of autonomy.
• Excellent communication skills and able to communicate well with senior stakeholders.
• Demonstrated ability to work collaboratively with project teams and stakeholders.
• Good attitude, coachable and able to maintain a high degree of confidentiality with the information handled during the course of work.
• Able to handle high degree stress and meet tight deadlines as required.
• Have the ability to take detailed project meeting minutes for audit trail will be a plus.

• Bachelor’s degree of Computer Science or Engineering
• Minimum 5 years of experience working in IT industry with relevant experience in technology solutions or support service delivery in the banking/financial industry.
• Good analytic and problem-solving skills
• Able to work in a fast-paced, team-oriented environment and weekend / wee hours.
• Experience in L2 or L3 production support

Good to have: -

• Understanding of ITIL, SDLC
• Knowledge on enterprise tools, i.e., MQ, Connect Direct, Control M etc.
• Knowledge on monitoring, log analytics, automation tools, i.e. Geneos, Splunk, Ansible, Grafana, Elastic Search etc

Company: Medical equipment, Semiconductor

Location: Buona Vista

Work: 44 hours / week

Responsibilities:

• Provide technical support for business and solving technical problems of customers.
• Be familiar with the technical standards and specifications of the Singapore market to ensure that the products or services meet the requirements.
• Cooperate with R&D team to optimize the technical performance of products or services.
• Provide technical training and guidance to customers.
• Collect and feedback the technical requirements of Singapore market and help improve products or services.
• Follow the trend of new technology and provide technical advice for the company's business development.

Requirements:

• Bachelor's degree or above, major in science and engineering.
• Have more than 2 years experience in technical support.
• Familiar with technical knowledge and principles in related fields. Familiar with sheet metal technology, machining technology and electronic assembly technology is preferred.
• Have good problem-solving ability and adaptability.
• Strong team spirit and service consciousness.
• Can adapt to the working environment and culture in Singapore.
• Master the use of relevant tools and software.

As a Support Driver, your role is to manage the upkeep of the cars in the fleet. Our hirers rely on you to have a pleasant and safe rental experience.

Responsibilities

• Help maintain the operational readiness of the vehicles in the fleet (e.g., send cars/motorcycles for servicing, inspection, IU checkups, wash, replace blown bulbs, etc)
• Inspection and servicing of vehicles
• Provide general support to both internal staff and hirers
• Perform any ad-hoc duties assigned by supervisor

Requirements

• Must have a responsible, friendly and have a caring attitude
• Some familiarity with smartphones and web technologies would be a plus
• Having a class 2B licence would be a plus
• Owns a bike (or have intention to buy one) would be a strong plus
• Must have Class 3 driving licence

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail and supply chain.

We are currently looking to hire a Field Support Engineer.This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.

Job Description:

• The job position is located at our customer site and performed in 24x7 rotating shifts as planned. Administration, support and maintain production system and ensure their high availability, service level agreements and customer satisfaction. Perform system integration related tasks, such as installation, testing, analyse and troubleshooting to draw conclusions to the project team.

Main Responsibilities: 

• Support Level 1 & Service tasks 
• Ensure customer satisfaction in maintenance and support 
• Analyse, Troubleshoot, solve assigned tickets by the Team lead. 
• Formalize corrective action plans or local workaround within the SLA 
• Solve or escalate the analysis to the Level 2 support 
• Communicate regularly to keep the customer informed on the progress 
• Maintain components of IT infra and backend, including Hardware and Software  Replacements of Hardware/Endpoint equipment when faulty. 
• Perform site administration activities – Regular health checks on endpoints, Regular restart of services, monthly report submission. 
• Perform Preventive maintenance of servers and wide range of endpoint devices.  Backup and Restore – Database backups, logs housekeeping, Image backup of endpoint, workstation, servers etc., 
• Perform OS Patching, Anti-virus update, security patching. 
• Assist in Change/Service request deployment and testing.

SKILLS/QUALIFICATIONS

Qualifications 

• Diploma or Certification in Information Technologies related fields.

Skills & Experience

• Minimum of 1-2 years of post-education IT work experience required. 
• Working knowledge on Windows Desktop Operating Systems thru Windows 10  Proficient level of computer skills including MS Word, PowerPoint, Excel and Outlook. 
• Experience with call tracking / ticket management system, Autotask preferred 
• Experience with Managed Services, IT Integration and/or Consulting experience a plus 
• Basic Configuration and Administration of PC and Laptops will be a plus.

Abilities: 

• Must be able to work independently and/or in a team environment 
• Ability to deliver valuable and professional IT services to external clients 
• Time management and organizational skills to efficiently complete assigned tasks
• Good communication skills to ensure successful resolution to client issues 
• Ability to interact professionally with a diverse group of colleagues and clients 
• Ability to work on site at client locations with respect to client’s work environment & staff 
• Capable of maintaining a calm cool composure even when navigating challenging situations and frustrated clients 
• Provide excellent communication with client while on site assuring superior client service

WHAT’S ON OFFER

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.

To submit your application, please apply online or share the updated cv to [email protected]. Your interest will be treated with strict confidentiality.

CONSULTANT DETAILS

Consultant Name: varra Chaitanya

Avensys Consulting Pte Ltd

EA Licence 12C5759

Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys' personal information and privacy policy.

Responsibilities

• Installing computer hardware and software.
• Troubleshooting basic network and software issues.
• Active Directory, o365 and SharePoint administration.
• Train staff on computer, system and cyber security.
• Fixing hardware, software, CCTV and network issues.
• Responding to general IT requests.
• Ensuring security software is kept up to date.
• Perform assets, Inventory, and deployment (hardware and software) management
• Liaise with IT vendors to ensure cost-effective, timely quality service delivery
• Support and troubleshoot any IT related problem
• Provide day-to-day IT support operations and ad-hoc duties when assigned
• Weekly reports and meeting with the Head of HR and Admin to discuss system needs/projects/outstanding matters
• Implement and maintain the computer systems so they are compliant with the organization’s guidelines or SOP (Standards Operating Procedure).
• Install, configure, and test operating systems, application software, and system management tools
• Take proper security measures for the systems.
• Ensure that all installed systems and infrastructure are managed and monitored on an ongoing basis.

Qualifications

• Diploma in IT / Computing/ Engineering or ITE Certificate with relevant IT experience
• Good knowledge of IT and Microsoft Office software/applications (e.g. Excel) and ITIL foundation trained will be advantageous

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail and supply chain.

We are currently looking to hire Field Support Engineer. This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.

Shift: 24x7 rotating

Job Scope:

• Support Level 1 & Service tasks
• Ensure customer satisfaction in maintenance and support
• Analyse, Troubleshoot, solve assigned tickets by the Team lead.
• Formalize corrective action plans or local workaround within the SLA
• Solve or escalate the analysis to the Level 2 support
• Communicate regularly to keep the customer informed on the progress
• Maintain components of IT infra and backend, including Hardware and Software
• Replacements of Hardware/Endpoint equipment when faulty.
• Perform site administration activities – Regular health checks on endpoints, Regular restart of
• services, monthly report submission.
• Perform Preventive maintenance of servers and wide range of endpoint devices.
• Backup and Restore – Database backups, logs housekeeping, Image backup of endpoint,
• workstation, servers etc.,
• Perform OS Patching, Anti-virus update, security patching.
• Assist in Change/Service request deployment and testing.

Required:

Qualifications

• Diploma or Certification in Information Technologies related fields.

Skills & Experience

• Minimum of 1-2 years of post-education IT work experience required.
• Working knowledge on Windows Desktop Operating Systems thru Windows 10
• Proficient level of computer skills including MS Word, PowerPoint, Excel and Outlook.
• Experience with call tracking / ticket management system, Autotask preferred
• Experience with Managed Services, IT Integration and/or Consulting experience a plus
• Basic Configuration and Administration of PC and Laptops will be a plus.

Abilities:

• Must be able to work independently and/or in a team environment
• Ability to deliver valuable and professional IT services to external clients
• Time management and organizational skills to efficiently complete assigned tasks
• Good communication skills to ensure successful resolution to client issues
• Ability to interact professionally with a diverse group of colleagues and clients
• Ability to work on site at client locations with respect to client’s work environment & staff
• Capable of maintaining a calm cool composure even when navigating challenging situations
• and frustrated clients
• Provide excellent communication with client while on site assuring superior client service

WHAT’S ON OFFER:

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.

To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to [email protected]. Your interest will be treated with strict confidentiality.

CONSULTANT DETAILS:

Consultant Name : Nishant Pawar

Avensys Consulting Pte Ltd

EA Licence 12C5759

Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys' privacy policy.

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail and supply chain.

We are currently looking to hire Field Support Engineer . This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.

JOB SUMMARY

• The job position is located at our customer site and performed in 24x7 rotating shifts as planned.
• Administration, support and maintain production system and ensure their high availability, service
• level agreements and customer satisfaction.
• Perform system integration related tasks, such as installation, testing, analyse and troubleshooting
• to draw conclusions to the project team.

MAIN RESPONSIBILITIES

Main Responsibilities:

•  Support Level 1 & Service tasks
•  Ensure customer satisfaction in maintenance and support
•  Analyse, Troubleshoot, solve assigned tickets by the Team lead.
•  Formalize corrective action plans or local workaround within the SLA
•  Solve or escalate the analysis to the Level 2 support
•  Communicate regularly to keep the customer informed on the progress
•  Maintain components of IT infra and backend, including Hardware and Software
•  Replacements of Hardware/Endpoint equipment when faulty.
•  Perform site administration activities – Regular health checks on endpoints, Regular restart of
• services, monthly report submission.
•  Perform Preventive maintenance of servers and wide range of endpoint devices.
•  Backup and Restore – Database backups, logs housekeeping, Image backup of endpoint,
• workstation, servers etc.,
•  Perform OS Patching, Anti-virus update, security patching.
•  Assist in Change/Service request deployment and testing.

SKILLS/QUALIFICATIONS

Qualifications

•  Diploma or Certification in Information Technologies related fields.

Skills & Experience

•  Minimum of 1-2 years of post-education IT work experience required.
•  Working knowledge on Windows Desktop Operating Systems thru Windows 10
•  Proficient level of computer skills including MS Word, PowerPoint, Excel and Outlook.
•  Experience with call tracking / ticket management system, Autotask preferred
•  Experience with Managed Services, IT Integration and/or Consulting experience a plus
•  Basic Configuration and Administration of PC and Laptops will be a plus.

Abilities:

•  Must be able to work independently and/or in a team environment
•  Ability to deliver valuable and professional IT services to external clients
•  Time management and organizational skills to efficiently complete assigned tasks
•  Good communication skills to ensure successful resolution to client issues
•  Ability to interact professionally with a diverse group of colleagues and clients
•  Ability to work on site at client locations with respect to client’s work environment & staff
•  Capable of maintaining a calm cool composure even when navigating challenging situations
• and frustrated clients
•  Provide excellent communication with client while on site assuring superior client service

WHAT’S ON OFFER:

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.

To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to [email protected] Your interest will be treated with strict confidentiality.

CONSULTANT DETAILS:

Consultant Name : Jyotsana Madnani

Avensys Consulting Pte Ltd EA Licence 12C5759

Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys' privacy policy

1. Ensure efficient project management which include lead and direct the project team which comprise of own workforce and subcontractors.

2. Responsible for all work-in-progress installation and testing. Ensure proper final testing and commissioning at the end of the project to handover the project to our clients in order.

3. Assist the Project Manager / Project Engineer on the shop drawings and as-built drawings. Propose alternative design to substitute tender design that is practical, viable and cost saving based on site experience.

4. Assist the Project Manager / Project Engineer to source for more competitive costs materials and recruitment of reliable subcontractors. Liaise with suppliers to ensure on-time delivery of materials to the site.

5. Assist the Project Manager / Project Engineer to certify subcontractor progress claims in accordance to work done. Feedback and review on subcontractor performance for management decision.

6. Assist the Project Manager / Project Engineer in site correspondences for site matters as and when required.

7. Any other work duties as assigned by Management or Supervisor.

Key Responsibilities:

1. Monitor mailbox for incoming support requests and inquiries.

2. Perform simple triage of support tickets, categorizing and prioritizing them based on urgency and impact.

3. Perform verification checks after deployment of fixes or updates to ensure successful resolution of reported issues.

4. Monitor and observe system alerts or out of the normal system behaviours.

5. Perform consolidation of records for reporting for monitoring, analytics or audit purposes.

6. Manage the life cycle of incident tickets from creation, update, escalation to closure.

Required Skills and Qualifications:

• Proven experience in a helpdesk or technical support role.
• Strong communication skills and ability to interact effectively with both technical and non-technical users.
• Familiarity with helpdesk software and ticketing systems.
• Basic understanding of IT infrastructure and troubleshooting techniques.

Key Responsibilities:

1. Monitor mailbox for incoming support requests and inquiries.

2. Perform simple triage of support tickets, categorizing and prioritizing them based on urgency and impact.

3. Perform verification checks after deployment of fixes or updates to ensure successful resolution of reported issues.

4. Monitor and observe system alerts or out of the normal system behaviours.

5. Perform consolidation of records for reporting for monitoring, analytics or audit purposes.

6. Manage the life cycle of incident tickets from creation, update, escalation to closure.

Required Skills and Qualifications:

• Proven experience in a helpdesk or technical support role.

• Strong communication skills and ability to interact effectively with both technical and non-technical users.

• Familiarity with helpdesk software and ticketing systems.

• Basic understanding of IT infrastructure and troubleshooting techniques.

• Possess a Diploma or Degree preferably in Engineering or Information Technology.

Main Core Responsibilities

To support the restaurant outlets and office users with all IT related matters (POS / SOK, Laptops, printers, and CCTV). Handle POS menu keys creation and revision. Trouble-shoot IT issues and implement technology solutions to enhance business efficiencies. Coordinate with software contractors for maintenance and second level technical support.

- Work closely with team members to ensure timely execution of ongoing projects.

- Responsible for data entry work related to various e menu systems. Manage delivery platform settings and maintenance.

- Standby for emergencies and critical support requests after regular work hours.

- Propose recommendations to management for improving efficiency and productivity in outlet operations, ordering systems, HQ, etc

- Provide technical support across the company.

- Perform any other duties as assigned.

Intermediate Work (Middle Management Duties)

- Assist in setting up new store by supervising contractors for POS, E menu, SOK, CCTV, and network setup.

- Assist in IT inventory management and monitoring data backups.

- Assist in IT administrations including paperwork & documentations.

– Manage relationships with relevant external vendors.

Requirements

- Strong capability in basic PC & network troubleshooting.

- minimum 3 years’ experience of experience with operational management knowledge in the F&B or similar field.

- Senior Executive position available based on experience and qualification

- Diploma or Degree in an IT-related field

- Good problem-solving skills, demonstrating resourcefulness in finding solutions.

- Strong sense of responsibility, self-motivated, and ability to perform in fast-paced environment.

- Service excellence attitude for technical support matters.

- Individual who takes initiatives and can work with minimal supervision.

- Have a service excellence attitude for technical support matters.

Job Responsibilities:

• Sales support in preparing quotations and proposals
• Coordinate sales and purchase orders, manage lead time
• Manage stock inventory
• Receive payments, issue reminders and follow-up on outstanding account
• Prepare sales report and ageing report
• Ad-hoc sales support duties
• Excellent Career Advancement, AWS, Bonus, Holidays

Requirements:

• Proficient in Microsoft office & computer skills.
• Interest in Administrative tasks & Sales related matters
• Possess a keen to learn attitude and is a team player
• Fresh Graduates are welcome to apply

About Innowave Tech

Innowave Tech is an Artificial Intelligence (AI) company offering solutions for the Semiconductor and Advanced Manufacturing industry. Utilizing deep industrial domain knowledge, proven experience, and innovation, we provide expert AI solutions and systems to address various industry pain points.

Why Join Us

As our clientele expands within the semiconductor and advanced manufacturing sectors, our team needs to expand accordingly. If you possess quick learning abilities and thrive in a rapidly evolving environment, this is the perfect opportunity to join us !

Key Responsibilities

• Assist in the development and maintenance of C# Windows Forms applications.
• Contribute to the development of console applications using C#.
• Work closely with the development team to understand requirements and implement solutions.
• Participate in code reviews and adhere to coding standards and best practices.
• Help document code and maintain software documentation.

Requirements

• Only Singaporean, Singapore PR, Malaysian, and local graduate bonded for local employment can apply due to MoM regulation.
• Currently pursuing or recently graduated with a degree in Computer Science, Software Engineering, or related field.
• Basic understanding of C# and .NET framework.
• Familiarity with Windows Forms and console applications development is a plus.
• Strong problem-solving skills and a willingness to learn.
• Excellent communication and teamwork skills.

What We Offer

• A collaborative and supportive environment to grow your skills.
• Hands-on experience working on real-world projects.
• Guidance and mentoring from experienced software developers.
• Opportunity to contribute to impactful projects.

Screen Questions to emphasize in resume

1. Are you Singaporean/PR, Malaysian/NAS Work Permit holders, or local graduate bonded for local employment?
2. Do you have strong problem-solving skills and a willingness to learn?
3. Are you able to commence work in one month notice or less?

Job Title: Technical Support Analyst

Job Purpose

To provide first and second level support on faults and technical enquiries, 7 days by 24 hours, to StarHub business, Managed Service customers and wholesale customers for StarHub diverse suite of products and services with excellent knowledge in products, processes, and systems.

Responsibilities
• Deliver helpdesk support for the Mobile, TV, Cloud Computing, StarHub Fixed Voice, Data, Internet and Global Managed services to business and wholesale customers.
• Troubleshoot and resolve customer incidents and provide customer status updates in a professional and timely manner.
• Take ownership of the assigned cases and conduct full and thorough diagnostics and escalate to the appropriate team if required.
• Proactively work with internal business units and external Network Operation Centre to ensure prompt and accurate resolutions are provided to customers’ satisfaction.
• Be the point of contact for technical matters escalated by the customers, internal and external stakeholders.
• Ensure all technical issues are progressed and cleared within agreed SLA, including the need to escalate to other internal and external teams where appropriate.

Requirements

Qualification

• Bachelor’s degree or Diploma in Computer Engineering, Computer Studies, IT or equivalent.
• Some experience in the people and service industry.

Specific Skills

• Good understanding of TCPIP, Telephony, Internet, Windows and LAN/WAN technologies.
• Good listener with excellent interpersonal and communication skills.
• Customer focused with a strong analytical problem-solving mind.
• Ability to multi-task.
• The ability to communicate and liaise effectively with the customers including internal and external stakeholders.
• Familiar with OSI Model and TCP/IP including knowledge in Service Provider technologies.
• At least 3 years of relevant experiences in an NOC and Helpdesk support environment.
• CCNA certification or equivalent is preferred but not required.
• ITIL certification will be advantageous.
• Experienced in troubleshooting and resolving WAN, LAN, WLAN network issues.
• Experienced in network monitoring tools such as Solarwinds Orion and MRTG Tools will be advantageous.

Responsibilities:

• Accountable for day-to-day operational activities in company's systems, to ensure optimum system performance and determine the system strategy for business continuity.
• Review, implement and uphold the effective implementation of IT policies and operations protocols within the company.
• Lead a team of operational engineers to work with outsourced service providers and stakeholders in delivering company's operational objectives e.g. data conveyance, tools updates and maintenance, troubleshooting system issues, .
• Review and plan for systems integration efforts to ensure the company's system is built in an efficient and robust manner towards a high level of maintainability, reliability and availability based on established guidelines and best practices.
• Monitor and ensure that ATFM and Service Desk operations are functional, assist and triage issues.
• Review and ensuring backup solution for company's data and system are in place
• Responsible for ensuring data pipeline in operational state and ensuring data integrity and accessibility.
• Manage application/platform and security incidents, work with various internal teams and vendors to resolve issues on a timely basis to meet SLA, escalating to higher management if necessary. Reporting of incidents, short- and long-term incident resolution plans at appropriate forums.
• Accountable for maintaining and tracking of company's asset inventory management to ensure all assets are accounted for.
• Ensure that Standard Operation Processes (SOPs) are properly documented and complies with audit requirements.

Requirement:

• Degree in Computer Science/Engineering, Information Technology, or in relevant disciplines.
• At least 6 years of working experience in Cloud-based services, IT operations and vendor management
• Proactive and dedicated individual with strong leadership, and multi-tasking capabilities
• Ability to build and maintain relationships with a wide array of people at both junior and senior levels
• Experience in running incident, problem and change management processes.
• Implementing processes as per ITIL framework. – incident, problem and change management, service transition.
• Familiarity with security and access control measures to control privileged access to test and production environment.
• Experience in networking technologies such as WAN, LAN, Network Security, Firewall rules, Load Balancers, VPNs and DNS.
• Knowledge of disaster recovery, system backup and restore
• Experience with cloud-based services (e.g. AWS including including Redshift, EMR, QuickSight, Lambda, Glue, etc) and project management tools (e.g. Atlassian, JIRA) are an added advantage
• Infrastructure as Code (IaC): Familiarity with Infrastructure as Code tools (e.g., Terraform, CloudFormation) for managing AWS resources.
• Cost Management: Ability to optimize costs and manage AWS budgets effectively.
• Database and Data Warehousing: Knowledge of database management systems, data warehousing concepts, and SQL.
• Monitoring and Troubleshooting: Proficiency in monitoring tools (e.g., CloudWatch) and troubleshooting issues in AWS environments.

Responsibilities:

The position of Technical Support is responsible for presales support to our sales team. Maintaining a high level of customer satisfaction.

• Provide technical consultation, system design and system solutions for all sales/SAM for SEA projects.
• Pre-sales activities support including site survey, client meeting, technical presentation, system demo, etc.

Quotation & Configuration Check

• Ensure all the system configuration and quotes are accurate for SEA region.
• Provide technical training for SEA sales team and technical team.
• Provide after sales technical support (project/CS) if any PM/engineer needs help.
• Provide T&C support for SEA projects.

On site client training

• Ensure quality of services following company standards and policies strictly, to deliver prompt and efficient response to all service requests within assigned region.
• Prepare customer training materials and deliver professional customer training.
• Attend internal training, improve skills.

Requirements:

• Min 3 years or above related working experience in security, electronic or small electronic project implementation and commissioning, preferably in a multinational environment.
• Basic IT knowledge in security hardware, network and database.
• Familiar with security access control system, CCTV and alarm system products / systems is an advantage.
• Candidates with technical presales background will be an advantage.
• Good communication and coordination skills.
• Client service oriented and quick learner.

Qualified or interested candidates, please submit your updated resume in MS format by using the Apply Now Button or email to shinleng.liew(at)cvistahr.com

Candidates are also encouraged to contact our office where our approachable Consultants will address any inquiries and advice you with relation to this job advertisement. Our dedicated HR Consultants will get in touch with shortlisted candidates for a confidential discussion

R23119309 | EA License 16C7883