We are seeking a hands-on, dynamic and results-driven Digital Media Marketing Manager to join our team. This role will oversee the regional strategic development and implementation of campaigns to achieve our Company’s brand objectives. These includes enhancing brand awareness, optimizing SEO strategies, managing inlinking efforts, leveraging social media platforms to drive engagement and growth etc.

The ideal candidate will have a proven track record in regional digital marketing, especially in managing social media campaigns and in-depth understanding of SEO and inlinking tactics.

Key Responsibilities:

Regional Strategy Development:

• Develop and execute comprehensive regional digital marketing strategy aligned with the Company’s business objectives.
• Plan and coordinate local and overseas marketing campaigns across various digital platforms including SEO, PPC, social media, email marketing, and content marketing
• Monitor and analyse regional market trends, competitor activities, and customer behaviour to adjust strategies.

Campaign Management and Inlinking Strategy:

• Plan and executive effective SEO/SEM strategies to improve organic search rankings and drive website traffic.
• Conduct detailed keyword research to identify high-traffic, relevant keywords.
• Perform on-page SEO optimization including meta tags, headers, image alt text, and internal linking.
• Develop and manage link-building campaigns to improve domain authority and search engine rankings.
• Monitor and analyze site performance using SEO tools and analytics to identify and address issues.

Social Media Management:

• Develop and implement regional social media strategies to increase brand awareness and engagement.
• Create and curate engaging and relevant content for the Company's social media channels, including Facebook, Twitter, LinkedIn, Instagram, and YouTube.
• Schedule and publish social media posts, ensuring consistent messaging and branding across platforms.
• Monitor regional social media trends, track performance metrics, and adjust strategies to improve engagement and reach.
• Engage with the online community, respond to comments, and manage customer feedback on social media.

Content Marketing:

• Oversee content creation and distribution across regional digital channels to attract, engage, and convert target audiences.
• Develop content calendar and ensure timely delivery of high-quality content including blog posts, articles, videos, and infographics.
• Collaborate with internal teams and external content creators (local and overseas) to produce compelling content aligned with brand guidelines and SEO best practices.
• Use analytics to measure content performance and optimize strategies based on insights.

Analytics and Reporting:

• Monitor and analyze digital marketing performance using tools such as Google Analytics, Moz, SEMrush, and social media analytics.
• Generate detailed reports on regional campaign performance, including traffic, engagement, conversion rates, and ROI.
• Provide actionable insights and recommendations to senior management based on data-driven analysis.
• Implement optimization techniques to improve campaign effectiveness.

Ownership and Collaboration:

• Provide regular updates to management on digital marketing performance, results, and strategies for improvement.
• Collaborate with cross-functional teams and overseas entities including sales, customer service, and IT to ensure cohesive marketing efforts and a unified brand message.
• Foster a collaborative work environment, encouraging creativity and innovation within the team.

Budget Management:

• Develop and manage the digital marketing budget, ensuring optimal allocation of resources for maximum impact.
• Monitor expenses and ROI, making adjustments as necessary to meet financial goals.
• Ensure all marketing activities are cost-effective and deliver a high return on investment.

Requirements:

• Bachelor’s degree in Marketing, Digital Media, Media Arts, Business, or a related field.
• Proven experience in digital media or media art industry, preferably in the e-commerce or technology industry.
• In-depth knowledge of regional media marketing strategy, inculding media arts, SEO, PPC, social media, content marketing, and email marketing.
• Experience with marketing automation tools and CRM systems.
• Strong analytical skills
• Excellent communication, leadership, and project management skills.
• Ability to work in a fast-paced environment and manage multiple projects simultaneously.

Job Summary:

The incumbent is responsible for delivering all facets of recruiting success throughout the organization and assists in promoting a strong employment brand and ensuring a positive candidate experience by creating a high touch environment. Develop and execute sourcing plans, employing strategic sourcing strategies and resources as well as developing new campus graduate program. Develops and executes robust recruiting strategies and communicates regularly with clients on process, status and feedback of all candidates.

Job Duties and Responsibilities (Technical/Operational Responsibilities and Performance Objectives):

• Partner with senior managers/business leaders to develop staffing strategy for current and future needs including building pipeline for critical roles.
• Analyze internal recruitment data and trends (including talent/diversity gaps) provide insights and drive strategies to meet short term and long-term hiring goals
• Proactively represent our client as a thought leader both internally and externally. Facilitate and promote awareness of our client's global diversity and inclusion initiatives
• Gather requirements and proactively identify trends that may impact the candidate and hiring manager experience.
• Deploy tools/surveys that will enhance both candidate and hiring manager experiences.
• Enable data driven decisions by systematically gathering information from a variety of sources, identify implications of data, draw conclusions, generate alternatives and solutions by using quality metrics and data.
• Manage and monitor internal applicant tracking system, ensuring that all candidates and applicants are properly tracked and responsible for driving accuracy on the system
• Any other ad-hoc duties assigned.

Job Reauirements:

• Bachelor Degree in Human Resource Management or related discipline.
• 5 to 8 years of relevant experience handling recruitment within the semiconductor industry or in an agency set-up. Experience in campus hiring is an added advantage.
• Strong working knowledge of MS Office Suite which includes MS Word, MS Excel and MS PowerPoint.
• Strong understanding of local legislation.
• Working knowledge of SuccessFactors will be an advantage.
• Is a team player with good communication and interpersonal relations skill.
• Independent and is meticulous with good organizing skill.
• Able to maintain confidentiality.
• Work well under pressure and is able to meet tight deadline.

UEN: 201508072D

EA License: 22S1099

Personnel Registration Number: R22107983 (Zhen Shuyi)

Key Responsibilities:

• Ensures that the assigned infrastructure at the client site is configured, installed, tested and operational.
• Ensures that any software that is part of the solution is installed and configured according to client requirements.
• Proactively identifies problems and errors as they occur and logs such incidents in a timely manner with the required level of detail.
• Liaises with all stakeholders including client IT environments, carriers and colleagues to expediate diagnosis of errors and problems and to identify a resolution.
• Investigates second line support calls assigned and identifies the root cause of incidents and problems following knowledge articles.
• Responds to and diagnoses all alerts, escalate to L3 Field Engineer when unable to resolve within the stipulated time.
• Ensures incidents are updated with progress and resolution details in a timely manner using the required platform.
• Ensures the efficient and comprehensive resolution of incidents and requests.
• Applies tools, techniques and processes to track, log, report on and correct configuration items, components and changes.
• Investigates problems in systems, processes and services and assists with the implementation of agreed remedies and preventative measures.
• Provides second line remote and onsite technical support to clients.
• Provides second line field engineering services to clients.
• Reports and escalates issues to 3rd party vendors if necessary.
• Follows the required handover procedures for shift changes to ensure service continuity.

Knowledge and Attributes:

• Good communicate skills, both verbal and written.
• Ability to plan activities and projects well in advance and take into account possible changing circumstances.
• Ability to maintain a positive outlook at work.
• Ability to work well in a pressurized environment.
• Ability to work hard and put in longer hours when it is necessary.
• Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information and refraining from interrupting.
• Ability to adapt to changing circumstances.
• Ability to place client at the forefront of all interactions, understanding their requirements and creating a positive client experience throughout the total client journey.

Academic Qualifications and Certifications:

• Bachelor's degree or equivalent in Information Technology or Computing or related field.
• Professional level certification in different Data Centre technologies such as Cisco, NetApp, EMC- Ex: CCNP (DC), ONTApp etc.
• Professional level certification in different Networking technologies such as Cisco, Juniper, Aruba, F5, CCNP, JNCIP, ACMP etc.
• Collaboration certifications such as - Valid CCNP Collaboration Certification required; Microsoft Voice certification (MS700 & MS720) advantageous; Valid Webex Calling & Webex Contact Centre certification.

Required Experience:

• Moderate level experience in Collaboration technologies such as Call managers, Voice Gateways, Call recording, Scripting, Messaging, VOIP, IP Telephony.
• Moderate level experience in technical support to clients.
• Moderate level experience in diagnosis and troubleshooting.
• Moderate level experience providing remote support in Collaboration technologies.
• Moderate level experience in relevant technology (Cisco and its product stack, SBC's such as AudioCodes and Oracle, CUBE's, Webex calling etc.).
• Basic understanding of Network routing and switching.

Job Description:

• Responsible for providing after-sales technical support for the company's CDN products, answering customer inquiries through phone, email, and online chat; promptly responding to and resolving technical issues encountered by customers during use, providing professional solutions.
• Collaborating with the technical team to follow up and resolve complex technical problems, collecting and organizing customer feedback, and providing improvement suggestions to the product and development teams.
• Maintaining good customer relationships to enhance customer satisfaction.

Job Requirements:

• Familiarity with CDN technology principles; relevant work experience is preferred.
• Good communication skills and service awareness, able to patiently listen to and resolve customer issues; strong analytical and problem-solving abilities, capable of working under pressure.
• Team player with a spirit of collaboration; able to adapt to shift work schedules.
• Fluency in English and Mandarin required for communication with clients.

Job Summary –

• Have computer foundation, have a certain understanding of computer operating system, and commonly used software and hardware.
• College degree or above
• Knowledge in customer support

Years of experience needed – 0-2 years.

Technical Skills:

• Provide professional remote technical support services for client users
• Remotely guide users to deal with system and software problems, including system installation, debugging, use, and related software
• Troubleshoot and diagnose hardware failures, inquire about scheduled spare parts, and coordinate follow-up maintenance.
• Special cases are upgraded in time, and cooperate with other teams to solve user problems.
• Clearly and completely record case information in the system according to the process.
• Find out the user's usage needs, and recommend upgrading products and configurations to improve the user's experience.

Interested candidates, please send over your resume to [email protected]

Job Description:

• Responsible for providing after-sales technical support for the company's CDN products, answering customer inquiries through phone, email, and online chat; promptly responding to and resolving technical issues encountered by customers during use, providing professional solutions.
• Collaborating with the technical team to follow up and resolve complex technical problems, collecting and organizing customer feedback, and providing improvement suggestions to the product and development teams.
• Maintaining good customer relationships to enhance customer satisfaction.

Job Requirements:

• Familiarity with CDN technology principles; relevant work experience is preferred.
• Good communication skills and service awareness, able to patiently listen to and resolve customer issues; strong analytical and problem-solving abilities, capable of working under pressure.
• Team player with a spirit of collaboration; able to adapt to shift work schedules.
• Fluency in English and Mandarin required for communication with clients.

Shift Working Hours:

• AM Shift: 7.30am to 3.30pm
• PM Shift: 3.15pm to 11.30pm
• Night Shift: 11.15pm to 7.30am

Responsibilities:-

• Respond inquiries via phone, email or in person
• Coordinate with internal secretarial teams to deliver client services, eg: assist in client due diligence
• Ad-hoc administration in other work areas as and when required/necessary

Requirements:-

• 'O' level, NiTEC, Diploma, Business Admin or equivalent
• Fresh graduates will be considered for junior position
• At least 3 years of relevant work experience
• Good oral and written communications in English are essentials
• Independent, multi-tasking, good personality with positive attitude

Job Description:

1. Oversees projects management and implementation;
2. Codify implementation design into documented for end user's record;
3. Conduct training and presentation for team members and end-users;
4. Provide technical testing or support to pre-sales engineer/customer on the network setup;
5. Assist on technical communications with customer/partner, to ensure closure of sales order;
6. Ensuring that the solution can deliver on the customer’s requirements;
7. Work closely with Level 2 support, if case issue is escalated to Level 3;
8. Maintain rapport with customers and competence in managing vendors; and
9. Any other ad-hoc duties assigned.

Job Requirement:

• Degree/Diploma in IT Networking or equivalent
• At least 2 years of work experience in a SI or distributor environment with network security skillset
• Good IT knowledge in OSI 7 Layer, TCP/IP, LAN/WAN technologies and network security
• Ability to work under pressure with minimal supervision
• Excellent in communication and analytical skill
• Experience in network security projects implementation
• Positive working attitude and a good team player
• Willing to work extended office hours and after office hours when needed
• Exposure to security solution such as Firewall, local balancer or endpoint protection will be an added advantage

Financial Planning and Analysis

• Financial forecasting: Preparing financial projections and budgets.
• Financial modeling: Creating financial models to assess different scenarios and risks.
• Variance analysis: Comparing actual results to budgeted or forecasted figures.
• Cost-benefit analysis: Evaluating the financial impact of potential projects or investments.

Financial Reporting

• Financial statement preparation: Overseeing the preparation of income statements, balance sheets, and cash flow statements.
• Financial reporting compliance: Ensuring compliance with accounting standards (e.g., FRS(I), IFRS, GAAP).
• Financial analysis: Analyzing financial data to identify trends, strengths, and weaknesses.
• Financial audits: Managing statutory audits, company secretary, ACRA requirement, and department of statistics requirements.

Financial Control

• Internal controls: Implementing and monitoring internal controls to safeguard assets and prevent fraud. Managing internal audits.
• Risk management: Assessing and mitigating financial risks.
• Cash flow management: Ensuring adequate cash flow to meet operational needs.
• Treasury management: Overseeing the company's cash, investments, and debt.

Financial Strategy

• Capital allocation: Allocating resources to maximize return on investment.
• Mergers and acquisitions: Evaluating and managing mergers, acquisitions, and divestitures.
• Financial performance evaluation: Measuring and reporting on the company's financial performance.

Tax Management

• Tax compliance: Ensuring compliance with tax laws and regulations.
• Tax planning: Identifying tax-efficient strategies to minimize tax liabilities.
• Tax audits: Managing tax audits and disputes.

Team Management

• Team leadership: Leading and managing a team of finance professionals.
• Talent development: Recruiting, training, and developing finance team members.
• Performance evaluation: Evaluating the performance of finance team members.

Requirements:

• Bachelor's degree in Finance, Accounting, or a related field; CPA or equivalent certification preferred.
• A minimum of 5 years of experience in finance, with at least 2 years in a managerial role.
• Proven experience in financial planning, analysis, and reporting, with strong expertise in financial forecasting, modeling, and variance analysis.
• Must have prior auditing experience at one of the Big 4 accounting firms, with a deep understanding of compliance, internal controls, and financial reporting standards (FRS(I), IFRS, GAAP).
• Strong knowledge of tax management, risk management, and treasury functions.
• Demonstrated ability to lead and develop a team of finance professionals.
• Excellent communication and interpersonal skills, with a strategic mindset and the ability to influence senior management.

Responsibilities:

• Monitor commercial pipelines daily for new and upcoming robot deployments.
• Allocation of Service Engineers for deployment processes and adjust resource allocation as needed.
• Coordinate customer User Acceptance Tests (UAT) and manage UAT documentation.
• Organize customer training on robot handling and software platforms, including logistics.
• Preparation of necessary documentation prior to robot live operations on customer sites.
• Compile Product Performance Reports for customers on a regular basis.
• Allocate Service Engineers for routine Robot Preventive Maintenance.
• Monitor and escalate open Robot Issues to ensure timely resolution.
• Maintain accurate records of customer requests, robot performance, and issue resolutions in a ticketing system.
• Collaborate with team members to maintain an updated deployment schedule.
• Ensure timely execution and reporting of onsite activities, including issue resolution and preventive maintenance.
• Assist in the preparation of purchase order documents for robotics equipment, supplies, and services.
• Contribute to and maintain an organized system for customer support documentation, including FAQs, user guides, and troubleshooting guides.
• Undertake ad-hoc duties as required to support robot operations, including coordinating deliveries and providing operational support.

Requirements:

• Required: Diploma in engineering, business administration, or a related field.
• Preferred: 2 years of experience in project coordination, operations management, or a similar role (fresh graduates may apply).
• Strong organizational and multitasking abilities, capable of managing multiple operational tasks concurrently.
• Excellent communication and interpersonal skills to collaborate effectively with cross-functional teams and stakeholders.
• Ability to thrive in a fast-paced and dynamic work environment.

Responsibilities:

• Provide 2nd level onsite troubleshooting support in response to escalation from helpdesk to ensure consistently meet customer response / resolution times and objectives based on SLA
• Coordinate with equipment vendors and 3rd part suppliers to resolve issues
• Attend to customer enquiries (through phone and email) and follow-up on outstanding issues closely while ensuring that customers are kept updated on the progress
• Maintain call log database system and ensure all unresolved problems are escalated to the senior engineers
• Participate in adhoc projects when required

Requirements:

• Possess NITEC certification or Diploma in IT or relevant discipline
• Experience in desktop support and good working knowledge in Windows OS, Basic Network experience
• Minimum 2 to 3 years experience in customer support environment will be an added advantage
• Able to work under pressure and independently in a team environment
• Must be able to work in a fast-paced and dynamic environment
• Willing to travel around Singapore to multiple sites
• Able to work on rotating shifts

*Rotational shifts: Members in the team will rotate accordingly around 3 shifts (time will shift to an hour later during the daylight-saving time in the year).

**On call support: This covers 7 consecutive days during non-business hours to manage escalated incidents and to work on planned changes, weekend included.

• Morning: 7am-4pm

• Afternoon:2pm-11pm

• Evening: 5pm-2am

Main responsibilities

You will mainly be responsible for:

• Performing all run activities in respect of the firm’s process, ensuring:

– SLA and priorities are respected

– Appropriate reaction, in line with the severity of an incident or escalation.

– Firm’s process are dully followed (service request, change, incident, problem management)

– Management of technical issues, escalations and ensuring good level of delivery

– Primary operational technical support and assist the functional support teams

– Good collaboration between various teams

• Continuous improvement of service

– Propose improvement and solution to reduce repetitive tasks

– Improving complex operations (DRP, Migrations, Major maintenance etc.)

– Improving reliability and quality of our systems (automation, monitoring, alerting, security, RCA etc.)

– Reducing time-to-market by implementing CICD pipelines where possible

– Improve and standardize existing workflow processes and framework

– Bridging the gap between Dev and Ops

• Managing knowledge within the team

– Share the knowledge within teams

– Promoting knowledge sharing within the organization (trainings, documentations etc.)

• Driving the most complex operations & ensures they are well prepared (involvement on DRP test, WIP, etc…).

– Act as global coordinator main events.

– Review of major releases roadmaps

– Ensure post checks are documented, performed and report is shared

Job Requirements:

– The position requires a minimum of 3 years relevant experiences as a production support or at least infrastructure support or development role.

– Experience in a banking environment is a plus.

– Minimum 3 years of experience with UNIX environments

– Minimum 3 years of experience in scripting languages such as Python, Powershell

– Minimum 2 years of hands on experience in any of these tools and technologies such as Ansible, Gitlab, Azure Devops, Docker, Kubernetes

– Experience with task schedulers such as Control-M

– Good understanding of IT ecosystems and application architectures

– Knowledge about : CICD pipelines, ITIL practices, Agile practices, Lean, Observability tools such as Grafana, Kibana, Prometheus, or Dynatrace is a plus

Interested applicants please send your resume in MS Word format and attention it to Tan Joanna (R1104661).

Shortlisted candidates will be notified

Data provided is for recruitment purposes only

www.ambition.com.sg

EA Registration Number: R1104661

Business Registration Number: 200611680D. Licence Number: 10C5117

Responsibilities:

• Provide first-line support for technical issues via phone, email, or in-person.
• Diagnose and resolve hardware, software, and networking problems.
• Install, configure, and maintain operating systems, applications, and hardware.
• Monitor and maintain IT infrastructure, ensuring optimal performance and security.
• Assist in the setup and deployment of new hardware and software.
• Create and maintain documentation for processes, procedures, and troubleshooting steps.
• Collaborate with other IT team members to improve processes and resolve complex issues.
• Provide training and support to end-users on new technologies and tools.
• Any ad-hoc matter assigned by superior.

Requirements:

• Diploma in Information Technology, Computer Science, or a relate field and above.
• At least 2 years of proven experience in IT support or a similar role.
• Experience in system engineering, IT support, or a related role are advantageous.
• Basic knowledge of operating systems (Windows 10, 11 & Server) and office productivity software.
• Basic networking fundamentals.
• Experience with remote support tools and ticketing systems.
• Understanding of security principles and practices.
• Proficient in MS Office such as PowerPoint, Excel, Words etc

Join Our Team at Appvantage in Singapore!

Are you ready for an exhilarating new journey with us?

At Appvantage, we're not just a team; we're a passionate community of digital strategists, designers, and developers. Our expertise shines through as we tackle major digital projects for global corporations across the Asia & Pacific region, particularly in the automotive industry.

Why Appvantage?

We are proud to be recognized as a leading workplace in the technology sector. Appvantage has received accolades and has been named on the prestigious "Singapore Best Workplaces™ in Technology List". This "Great Place to Work" certification is a collective achievement that we are all proud of, as it reflects our shared commitment to creating a supportive, empowering, and inclusive work environment. Join us and be part of a dynamic team dedicated to innovation and excellence.

As we continue to expand and drive innovation, we are seeking a dynamic and experienced Support Manager to join our team in Singapore and oversee the support operations for our in-house digital products. As the Support Manager, you will be responsible for timely and effective resolution of customer issues and delivering exceptional customer service. The ideal candidate should have a deep understanding of digital products and applications, strong leadership skills, and a passion for customer satisfaction.

Job Description

Here's a glimpse of your responsibilities:

Cultivate Connections: Foster strong relationships with clients, vendors, and partners while ensuring that project implementations meet our stringent quality standards.

Operation Support: Oversee and manage the support operations, ensuring efficient and effective resolution of customer issues and providing exceptional support to our in-house product.

• Ensure timely and accurate responses to customer inquiries and issues, maintaining a high level of customer satisfaction.
• Collaborate with cross-functional teams to identify root causes of issues and drive continuous improvement in product quality and development processes.
• Develop and implement strategies to optimize the support processes, including ticket management, issue resolution, and customer communication.
• Monitor and analyze key performance indicators (KPIs) to assess the effectiveness of the support operations, identify areas for improvement, and implement corrective actions as needed.
• Collaborate with the product management team to provide customer feedback and insights for product roadmap planning and enhancement prioritization.
• Develop and maintain comprehensive documentation, including FAQs, troubleshooting guides, and knowledge base articles, to enable the support team to efficiently address customer inquiries.
• Stay up-to-date with industry trends and best practices in digital product support, customer service, and user experience.

Quality Assurance: Oversee QA/QC activities to ensure the highest quality and reliability of our in-house product.

• Develop and execute comprehensive test plans, test cases, and test scripts to ensure the quality and functionality of our in-house product.
• Collaborate with product owners, designers, and developers to understand software requirements, user stories, and acceptance criteria.
• Verify backlog items to ensure accurate implementation and alignment with customer requirements and expectations.
• Conduct User Acceptance Testing (UAT) for new product features and enhancements, collaborating with the development team to ensure functional requirements are met, and providing feedback on usability and potential issues.
• Provide regular updates on UAT progress, backlog verification status, and documentation efforts to relevant stakeholders.
• Ensure accurate and up-to-date documentation of UAT scenarios, test cases, and results.

Versatile Contributor: Take on additional duties and responsibilities as assigned.

Job Requirements

1. Educational Background: Bachelor’s Degree in Information Systems or Business.
2. Experience: 1-2 years' experience in the IT industry is preferred.
3. Communication: Excellent communication skills are essential.
4. Tech-Adept: Proficiency in Microsoft Office (Excel, Word, PowerPoint). Experience with JIRA or similar Project management tools.
5. Attitude: You're organized, meticulous, and always approach tasks with a positive attitude.
6. Project Acumen: Strong administrative skills and a general understanding of the project life cycle, project documentation, and project standards.
7. Methodologies: Prior experience with SCRUM/Agile methodologies is a plus.

Join us at Appvantage, where every day brings exciting challenges and opportunities for growth. If you're ready to make your mark in the dynamic world of digital innovation, we invite you to embark on this journey with us. Your adventure starts here!

Want to be part of a fun and exciting team in one of the fastest growing IT companies in Singapore? Xtremax is an established IT company that provides IT services such as website development and design to government agencies and private companies to help them transform their digital experience. We are expanding and actively looking for an experienced and highly motivated individual for the Technical Support role.

Responsibilities:

• Provide customer support by answering phone and email enquiries
• Primary investigation, information gathering before escalating to internal team for further diagnosis
• Manage operational issues/risks in a timely manner; escalating when necessary
• Keep track of service requests to meet service KPIs
• Follow standard operating procedures, and respond professionally
• Communicate effectively between customers and development team on escalated issues
• Understanding of issues raised by customer
• Good sense of ownership to customers’ reported issues and track them through resolution and bring to closure of ticket raised
• Serve as a key point of contact based on agencies assigned
• Cross functional collaboration: You are required to work with different teams within our organisation to meet the needs of our business.
• Escalate critical issues / roadblocks to the Technical Support Team Lead

Requirements

• Minimum polytechnic diploma in IT, computer engineering, or relevant experience
• Preferably have knowledge in cloud services (eg. Microsoft 365, Amazon Web Services, Microsoft Azure, Google Cloud)
• Preferably have knowledge in ticketing system (JIRA)
• Good interpersonal and communication skills
• Strong analytical and problem solving/troubleshooting skills
• Strong interest in technology
• Ability to communicate highly technical information to both technical and non-technical customer audience
• Ability to work independently and as a team in a dynamic environment

By submitting your resume/CV, you consent and agree to allow the information provided to be used and processed by or on behalf of Xtremax Pte Ltd for purposes related to your registration of interest in current or future employment with us and for the processing of your application for employment.

You also represent to us that you have obtained the consent of your referees when you disclose to us their personal data for the purpose of conducting reference checks.

The personal data held by us relating to your application will be kept strictly confidential and in accordance with the PDPA. You may also refer to our Privacy Policy for more details here: https://www.xtremax.com/privacy-policy

We regret to inform you that should you not consent to providing the necessary data required for us to process your application, your application will be considered void.

Apply for this job

1.Project Planing(One of the first tasks of a construction manager is to plan the scope, schedule, and cost of a construction project.)

2.Project Management(A construction manager is responsible for managing the day-to-day operations of a construction site.)

3.Project Coordination(A construction manager acts as a liaison between the different parties involved in a construction project.)

4.Project Completion(A construction manager ensures that the project is completed on time, within budget, and according to the specifications.)

5.Skill and Quolification(To become a construction manager, you need to have a combination of education, experience, and skills.)
6.Pick up and drop off workers to and form works.(Need have driver's license)

The Job

· Responsible for a full spectrum of shipping operations, contracts management and documentation;

· Handle full set of shipping documents for fast turnaround, shipment process, contracts allocations & vessel nominations;

· Handle shipment coordination with suppliers, buyers, shipbrokers, ship owners/agents, surveyors, insurance, etc., to ensure smooth loading and delivery;

· Liaise with banks on Letters of Credit opening, clean negotiations, and collection documentation;

· Work on SAP/ITAS/related system for invoicing and matching

· Follow up on shipping claims, demurrages/despatch, receivables, payables, clients aging accounts etc;

· Work closely with internal stakeholders (Commercial, Risk, Global offices, Finance, Accounts, Pricing, Chartering etc) to ensure execution risks are identified in advance and look at possible solutions;

· Proactively highlight and resolves issues related to the execution of the shipment;

· Adhered to company’s SOPs to ensure smooth execution;

· Manage other ad-hoc shipping or operational activities

Pre-requisites

· Experience in Rice will be given an advantage

· Must be able to work under tight deadlines with minimum supervision

· Logical and good in figures work as well as good analytical and interpersonal skills

· Diligent and able to perform under high pressure in a fast-paced working environment

· Meticulous and ability to multitask

Hardworking, good interpersonal skills, details orientated and team player

Key Responsibilities

• Ensure cleanliness and proper maintenance of the mosque facilities to improve the comfort level of mosque congregants
• Ensure mosque equipment, furnitures and fittings are in good working order
• Maintain office and pantry cleanliness including wiping of cabinets, appliances , refrigerator etc.
• Provide support in the preparation and logistic needs of Mosque's events and programmes
• Perform any other duties as and when assigned by Reporting OfficerRequirements

Requirements

• Hardworking and physically fit
• Prior work experience in cleaning and/or mosque setting advantageous
• Able to work on shifts, weekends and Public Holidays
• Teamplayer and service oriented

• Responsibilities:
  Provide sales and service assistance for banking customers
  Resolve sales problems by identifying and selecting solutions from acquired technical experience and precedent
  Deliver quality service to customers and refer potential customers to Acquisition Managers
  Assist in meeting overall branch sales and service goals

Qualifications:

• Diploma or Degree
  Customer service experience in Banking
  Consistently demonstrates clear and concise written and verbal communication
  Min 3 years in a bank/financial institution; at least 5 years if no bank experience

Send your cv to [email protected]

Job Summary

The Water Treatment Marketing Support Engineer will provide technical support to the marketing team, focusing on membrane filtration technologies and water treatment solutions. This role involves collaborating with sales teams, customers, and engineering departments to effectively communicate product benefits, conduct market research, and support business development initiatives.

Key Responsibilities

1. Technical Support: Provide in-depth technical knowledge of water treatment processes, particularly membrane technologies (e.g., Nano Filtration, Reverse Osmosis) to assist the marketing and sales teams.
2. System Design: Develop and optimize designs for membrane filtration systems, including Nano Filtration and Reverse Osmosis technologies.
3. Water Quality Assessment: Analyse raw water quality data to determine treatment requirements and evaluate the effectiveness of membrane technologies.
4. Membrane Selection: Evaluate and select appropriate membranes based on performance specifications and project requirements.
5. Process Optimization: Identify opportunities to enhance system efficiency and increase water recovery rates.
6. Troubleshooting: Support operational teams in diagnosing issues related to membrane fouling, scaling, and maintenance.
7. Documentation: Maintain accurate records of system performance, maintenance activities, and compliance with quality standards.
8. Customer Engagement: Engage with customers to understand their requirements and provide tailored solutions that meet their specific water treatment challenges.
9. Training and Education: Develop training materials and conduct workshops for internal teams and customers on product features, benefits, and applications.
10. Marketing Materials: Contribute to the creation of marketing collateral such as brochures, case studies, and technical papers that highlight product advantages and applications.
11. Feedback Loop: Gather customer feedback on products and services to inform future product development and marketing strategies.

Qualifications

1. Diploma, equivalent or higher, with a major in Chemical Engineering, Environmental Engineering, Water Resource Management, or a related field.
2. Knowledge of design and visualization software such as AutoCAD is a plus.
3. Experience: Minimum of 3 years of experience in water treatment processes or related fields with a focus on membrane technologies.
4. Communication Skills: Excellent verbal and written communication skills for interacting with technical teams, customers, and stakeholders.
5. Presentation Skills: Ability to present complex technical information clearly and effectively to diverse audiences.
6. Bilingual in English and Chinese is required.
7. Technical Skills:

6.1. Strong understanding of membrane filtration technologies (Nano Filtration, Reverse Osmosis).

6.2. Familiarity with water quality parameters and analytical methods.

6.3. Experience in market analysis and product positioning.

Desired Attributes

1. Strong analytical skills with a problem-solving mindset.
2. Ability to work collaboratively within cross-functional teams.
3. Proactive approach to identifying opportunities for improvement in products and processes.

Working Conditions

1. The position may require occasional travel for customer visits, trade shows, or training sessions.
2. Flexibility to work in a dynamic environment with changing priorities.
3. Salary (commensurate with experience): S$3200 – S$ 4200.
4. A part-time position is also available for application.

Application Process

1. Interested candidates should submit their resume along with a cover letter detailing their relevant experience and qualifications.
2. Interested applicants, kindly forward above required document and indicating earliest availability / notice period required, current and expected salary via email to: [email protected]

We regret that only shortlisted candidates will be notified.

Working Location: Defu Industrial City/PUB Water Exchange

Working hrs: Mon to Fri (0730AM to 05.00PM)

Location: Jurong west

Requirements:

• Diploma in Science or related field
• 1-year experience in Science lab operations and administration
• Experience in Science, STEM, and Sustainability programs
• Skilled in digital resource creation (e.g., PowerPoint)
• Proficient in lab equipment maintenance
• Fluent in English
• Strong interpersonal and communication skills
• Experience with primary school students
• Ability to work independently and in a team
• First aid certification is a plus

Scope of works

• Prepare materials for Science labs and enrichment programs.
• Label and maintain records of Science resources and lab materials.
• Organize and keep Science rooms clean.
• Ensure lab equipment is functional; conduct biannual stock-takes.
• Properly dispose of waste materials.
• Ensure student safety and maintain incident logs.
• Update first aid box and check safety devices.
• Provide logistical support for Science competitions and assessments.
• Conduct lab safety and equipment awareness briefings.
• Perform other assigned duties.

• Familiarity with multi-tier server architecture (Application, Web, Database).
• Hands-on experience with Oracle, SQL Server, or MariaDB.
• Proficiency in web services, including protocols like SOAP & REST.
• Knowledge of system applications such as backup software, Application Server - Jboss, Web Server - Apache, Messaging system - MQ / AMQ
• Experience in CI/CD pipeline tools like Jenkins using OpenShift cloud platform

The successful candidate would be required to:-

(1) Publicity and Staff Engagement

• Collaborate with cross-functional teams to plan and execute Fleet-wide initiatives aimed at fostering internal and external stakeholder engagement
• Coordinate staff communications, cohesion activities, events, and ceremonies to promote a positive organisational culture
• Develop creative publicity and communications strategies to showcase staff achievements, new initiatives, and projects across various media platforms

(2) Crewing Matters

• Oversee the timely application, renewal, and cancellation of certificates and documents for new and existing vessels, ensuring compliance with regulatory requirements
• Liaise with relevant authorities and institutions to facilitate inspection and documentation preparation for vessel licenses and certifications
• Coordinate with Fleet Operations team to facilitate crew certification renewals and ensure proper documentation upkeep
• Provide administrative support for vessel sales and charter agreements, including documentation preparation and coordination with business partners
• Ensure prompt preparation of vessels and crew for Outside Port Limit (OPL) jobs, including immigration clearance and departure/arrival applications
• Offer basic IT support and troubleshooting assistance for crew
• Perform any other ad-hoc duties as assigned

The successful candidate shall preferably possess:-

• A degree in Business, Business Administration, Maritime Business, Logistics or Supply Chain
• Minimum 2 years of working experience in the maritime and/or logistics industry
• Strong communication and interpersonal skills, and ability to engage with stakeholders at all levels
• Excellent critical thinking and numeracy skills, coupled with meticulous attention to detail
• Proficiency in the Microsoft Office suite of applications

Position Summary:

The Lab Support Specialist performs Instrument and Information Technology Support including infrastructure, software, system integration, instrument support, IT, and project management as required to support EFII growth across all sub-business units. The Lab Support Specialist will ensure assigned applications are effectively implemented and maintained to meet applicable regulatory requirements.

Essential Duties and Responsibilities:

• Demonstrates and promotes the company vision
• Develop or aid in the development of test plans for software validation and change control in accordance with all SOPs and Policies
• Validate and maintain computer software used to generate, process, or print raw data
• Perform simple to advanced programming activities including test, creation, or modification of the assigned applications based on user and/or system design specifications
• Identify opportunities to enhance automation/digitization within the business
• Complete specific programming or application improvement projects
• Review and update application documentation related to projects
• Develop, coordinate, and perform training sessions for users of the assigned applications/systems
• Evaluate new software for applicability within the business and determine if it meets SOP/Policy requirements for security
• Maintain all IT infrastructure, systems, hardware, software, IT closet, and hardware inventory
• Act as the liaison with the Eurofins IT NSC
• Lead application troubleshooting efforts within EFII
• Assist in risk mitigation efforts for disaster recovery plans, including performing or monitoring application/system back-up procedures
• Manage appropriate IT inventory on-site in Singapore to support the business growth and required response time
• Perform IT asset disposal
• Maintain neat and accurate records
• Regular attendance and punctuality
• Applies GMP/GLP in all areas of responsibility, as appropriate
• Conducts all activities in a safe and efficient manner
• Performs other duties as assigned

Basic Minimum Qualifications (BMQ):

To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. The requirements below are representative of the knowledge, skill or ability required.

• Ability to administer, manage, and maintain multiple applications and/or systems
• Demonstrated knowledge of PC, operating systems, IT infrastructure and security
• Advanced computer skills such as Power BI, SQL and Crystal Report
• Advanced knowledge in Windows-based data capture systems
• Ability to work independently and in a team environment
• Ability to learn new tasks
• Ability to think critically and solve problems quickly and efficiently
• Associates degree or at least 3+ years applicable experience in IT, infrastructure, or network environment (Vocational certificates are acceptable). Experience may be substituted for education
• Bachelor’s degree in IT, computer programming, network management, or comparable vocational certificates are acceptable
• Able to speak with internal clients to discuss user requirements, resolve minor issues, and understand business impact
• Ability to safely enter confined spaces and to troubleshoot IT systems
• Knowledge of ISO 17025, GLP, and GMP standards

1. Minimally Nitec qualifications in IT related disciplines
2. Minimum 1 year Customer Service Experience in technical or non-technical call center environment.
3. Knowledge in Windows OS, Active Directory Account Administration, MS Outlook, mobile devices support.
4. Excellent communication skills, strong customer service skills, good problem-solving skills, and the ability to work well in a team environment.
5. Able to manage multiple tasks simultaneously.