Location: Penjuru Lane

Salary: $2,800 - $3,100

Working days: Monday - Friday

Working hours: 8:30am – 5.30pm

Responsibilities:

• Committed to doing everything possible to prevent injuries and to maintain a safe and healthy environment
• To support the OSH program and make safety and health a part of their daily routine and to ensure that they are following safe work methods and relevant regulations
• Monitoring vessel movement with agent and via Portnet system
• Liaise closely with customer, plant operator on order status and loading schedule
• Planning and deployment of task to driver with ensuring the given KPI met and to control and maintain smooth operation throughout job supply till completion
• Prioritize urgent request and ensure deliveries are made on time
• Prepare and check all shipping documents processing via Portnet & Jurong Port online to ensure that they are complete and comply with customers requirement to ensure deliveries are fulfilled
• Check and verify driver’s and supply team trips form with deployment after job completion
• Attend to customer’s enquires relating to documents, e.g., delivery receipts / proof of delivery within lead time given
• Ensure all drivers are aware of specific customer requirements and monitor GPS tracking system to keep track of the progress that drivers make along the assigned routes
• Handles customer feedbacks, other administrative issues and perform any other duties as required by Transportation Manager
• Incident / investigation report submission when there is a requirement
• Able to handle fleet of Prime Movers and drivers
• To standby / handle 24/7 duty phone (rotation) during operations

Job Requirements:

• GCE ‘A’ level or Diploma holder on Logistics / Supply Chain Management
• At least 3 years relevant experience in 3rd party logistics, preferably in Traffic Planning & work force Planning & Allocations
• Proficiency in Microsoft Office: Power point Presentation, Excel & Word

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

A leading multinational investment bank is looking for a Trade Support Consultant.

What you will be doing

• Working with technology for implementation of new processing platforms and system enhancements.
• Performing and enhancing daily control processes for regulatory reporting to local regulators.
• Timely and accurate trade capture and checkout.
• Resolve trade discrepancies with counterparties by liaising with trading, sales and relevant teams.
• Monitoring and processing trade lifecycle events.
• Supporting new business initiatives and strategic projects

The ideal candidate will possess

• University degree with 10-15 years of experience in an operations role with experience managing a team
• Experience in implementing new products, flows and strategic projects
• Experience with global investment bank, with trade support experience especially in Commodities or Fixed Income OTC.
• Strong team supervision and stakeholder management skills.

If you feel you are good for the role, do click apply now or submit your CV to [email protected]
Do also feel free to refer any contacts that are looking out with every successful referral being entitled to a voucher. Lets connect!

Registration ID No. R1873584 EA License number : 07C3924 Company Registration No. 200609504D

Responsibilities:

Program Support Activities

• Develop and deliver training within the scope of ATM system contracts.
• Develop and maintain the training syllabus including:Production and maintenance of training methods/tooling and documentation as directed by the Training Manager.
  Maintenance of eLearning syllabus/content.
  Managing access to eLearning as required by project/program requirements.
• Provide operational support to V&V:Contributing to test validation on time and on budget, in cooperation with the customer representatives, during Factory Acceptance Tests (FAT) and Site Acceptance Tests (SAT) at the program’s relevant site
• Contributing operational concept/context to the correction and validating the Problem Change Reports (PCR’s) in coordination with the other teams (e.g. System Engineering, V&V)
• Contribute to the maintenance of traceability between customer requirements and the functional baseline
• Support Technical Working groups both internally and externally to define technical solutions that are operationally fit-for-purpose.
• Develop and conduct test procedures in conformity with specifications in order to ensure customers’ acceptance of ATM products.
• Provide system use guidance to existing and potential customers when required.
• Deliver ATC Awareness training as required to internal AMS teams.

Bid and Strategic Business Activity

• Provide ATS support and advice to the Thales Engineering and Marketing teams.
• Support development of Sales & Marketing Department product demonstrations in responding to Requests for Tender.
• Deliver product demonstrations to:prospective clients
  client management, technical and operations personnel.
• Review and provide feedback of proposed enhancements of the TopSky product [product roadmap]
• Assist the Operational Support and Training Manager with preparation/validation of AOS estimates in the context of projects/bids

General

• Prioritisation of competing deadline activities
• Identify risks, and propose effective solutions; execute mitigation actions and report on outcomes and residual risks
• Provide recommendations to Lead ATC Operations Specialist and Operational Authorities on modification of ATM related products/features.

Requirements:

• At least 5 years of Operational ATC experience across multiple disciplines.
• Firm understanding and demonstrated experience in training development and instruction.
• Significant ATM product knowledge or at least 2 years as a member of a Project Team involved in the implementation of a modern ATM system
• Excellent written and oral communications skills
• Capable of working in a self-directed environment without direct supervision
• Ability to work in a multicultural environment,
• Assist in ensuring a harmonious work environment in all departments that you are working with by upholding Thales's key values
• Comply with all relevant company Occupational Health, Safety and Environmental policies and frameworks and work practices, with the intent of preventing or minimising accidental exposures to self, colleagues, visitors and/or the environment and to ensure safe work practises at all times.
• Comply with all relevant Company policies and procedures
• Willingness to undertake periodic interstate or international travel as part of project/program support.
• ATM End users in-the-field use of Thales solutions / products.
• Operational activities, organisations, roles and customer decision making processes when implementing Thales solutions / products.
• The trend of the evolutions of the strategic operational approaches and the future needs of the customers / users.
• Air Traffic Control Licence (Current or previously held) will be added advantage.
• Knowledge in Operating System [UNIX, Linux, Windows] will be added advantage.
• Proven problem identification and analysis skills and system requirements analysis skills
• PC Software - Word, Access, Excel, PowerPoint, AuthorIT.

Primary Responsibilities:

· You will provide customer support on Export-B Emerging Markets by ensuring accurate consolidation of orders and aligning with the demand planning team

· You will ensure timely coordination of allocation to the customers, while also providing customer order form updates to the stakeholders

· You will administer and monitor customer orders, backorder status, shipping requests, AL approvals, material extension, vprice maintenance requests, etc., and sorting of allocation based on monthly supply confirmation

Job Qualifications:

· You have diploma or Degree in Business

· You have at least 2 years of experience is sales/marketing operations/support

· You have strong analytical and communication skills - able to analyze raw data and derive useful information for use in reporting and decision making

· You are well versed with computer skills for common desktop applications such as Words, Excel, PowerPoint, etc.

· You must have initiative and be able to hand confidential matters with utmost discretion

· You must interact well with all layers in the organization is essential

· You must be approachable maintain good working relationship with all associates

• Make sure smooth running of the Company’s computer systems and provide technical support to users both in office and on board vessels own/operated
• Support in implementation of new info-system management software

Requirements:

• Diploma and above
• At least 2 years of working experience in setting up and running new info-software systems

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

JDE Applications Support Engineer

Overview of the client

Our client’s principal activities are to provide Clients with Full Turkey Project Management. This includes engineering, project management through the pre-construction planning, critical path development, construction / fabrication / site management, commissioning and hand over. It has executed a wide range of major projects involving Marine FPSO Conversion/Process Module Construction related to Oil and Gas Industry, Sub-Sea Products, Semi-Submersibles, Repair of Oil Rigs, Pharmaceutical Process Packages and Power Generation Facilities since its foundation in 1990. This vast experience and Total Commitment to Customer Satisfaction has since earned it a strong reputation in the industry as a reliable local business partner that aspire to exceed our clients’ expectations.

It is looking for a JDE Applications Support Engineer.

Role

This Support Engineer will have to provide technical support and assistance to end-users utilizing JDE. He/ she will be responsible for troubleshooting and resolving technical issues with JDE. Moreover, he/she needs to comprehend JDE modules, functionalities, and configurations.

Job Highlights

- Competitive compensation benefits

- Good career advancement opportunities

- Permanent role| 5 days’ work week

Job Description

Job Responsibilities

· Provide technical support for JD Edwards EnterpriseOne applications, troubleshooting issues and ensuring system availability and performance.

· Collaborate with cross-functional teams to analyze, configure, and implement system enhancements and upgrades.

· Conduct regular system maintenance, including patching, updates, and monitoring system health.

· Offer end-user training and create documentation to facilitate efficient use of JDE applications.

· Respond promptly to user queries, identifying root causes and implementing solutions in a timely manner.

· Participate in the development and execution of test plans for system changes and enhancements.

· Maintain compliance with security standards, ensuring data integrity and confidentiality within the JDE environment.

· Proactively identify opportunities to streamline processes and optimize system performance.

Job Requirements

· BSc Computer science or similar

· At least 3 years of working experience in providing applications/system support for JD Edwards

· 3-5 years of supporting level working experience and very familiar with Finance, Logistics and Warehouse and Procurement Module in JDE

· JD Edwards EnterpriseOne Cloud certification will be an added advantage

· You should also have an understanding of business concepts and strong analytical and problem-solving skills

· The role needs someone who knows finance, procurement and engineering modules for JDE

· Adaptable to fast paced work environment

· Able to work under pressure and finish assigned work on time

· Strong oral and written communication skills are essential.

Job related information

- Permanent - 5 days’ work week| Monday-Friday 8am-5:30 pm

- Location: Gul Circle Road| Company’s transports are available @ designated places

Compensation & Benefits

- Monthly Basic Salary will be based on expertise and qualifications

- Healthcare benefits such as Outpatient, Dental, Health Screening etc.

- Cover with insurances, Personal Accident, Hospital & Surgical, Term Life and Work Injury policy

- Variable Bonuses

- 14 days Annual Leave and 14 days sick leave

- Birthday leave / Festival eve half day leave

- NTUC membership – Applicable for only Permanent confirmed staff

- Company’s transport available @ designated places

NB

· NO QUOTA FOR THE FOREIGNERS PLEASE.

· This job vacancy is posted on the My Career Future Jobs Bank portal, which is only for the Singaporeans and Singapore PRs.

Please contact our Recruitment Manager: Leeza Shaheed (R1770675) @ [email protected] for further enquiries about the role.

Venture Cove Pte. Ltd.

(EA License 21C0547)

OCBC Center, 65 Chulia Street, #46-00 @ OCBC Center

Singapore 049513

Website: http://www.venture-cove.com/

As the company scales, we are currently looking for a dedicated, enthusiastic individual to join our growing team. This role provides exposure to a wide range of technology with On-The-Job training from senior IT colleagues.

The job holder is responsible for providing technical assistance and support to end-users, managing door access systems, facilitating the application of ERP permissions, addressing printing-related issues, assisting in setting up audio and visual systems for meetings, providing mobile support, and supporting in-house applications.

Key responsibilities

• User Support - Respond to IT-related inquiries from end-users. Provide prompt and effective technical assistance for hardware, software, and network-related issues. Guide users through basic troubleshooting steps to resolve common IT problems. Escalate complex issues to the senior engineers if necessary.
• Software and Hardware Support - Install, configure, and maintain software applications on end-users' computers and mobile devices. Assist with the setup and troubleshooting of hardware devices, including computers, printers, peripherals, and audio-visual equipment. Address printing-related issues, including troubleshooting printer connectivity problems. Possess knowledge of basic networking concepts and troubleshooting. Assist users with network connectivity and related issues. Provide support for Microsoft Office products. Conduct regular maintenance checks on computer systems and perform necessary updates.
• Audio and Visual System Setup - Assist in setting up audio and visualsystems for meetings and presentations. Troubleshoot and resolve issues related to audio and visual systems.
• In-House Application Support - Assist users with issues related to in-house applications. Collaborate with developers or relevant teams to address and resolve application-related problems. Provide user guidance and support for in-house application usage.
• Documentation - Prepare and update user guides for various software applications, including in-house applications.
• Others - Perform other IT related duties or projects as assigned.

Requirements

• Basic knowledge in Windows Operating Systems, email server and Citrix
• Experience in Microsoft Office Suite
• Experience with IT troubleshooting
• Proactive, responsible and takes ownership of own work
• Ability to maintain high level of confidentiality
• Fluency in spoken & written Chinese to read HQ policies & procedures in Chinese as well as to engage with Chinese stakeholders
• Able to work beyond normal office hours and during weekends or Singapore Public Holidays, if required. Perform standby duties to support the team
• Entry level candidates are welcome to apply

What you'll do:

As a VP Trade Support, you will play a crucial role in capturing trades accurately and resolving any discrepancies. Your excellent organisational skills will be put to use as you monitor trade lifecycle events and control trade processing exceptions. You will also have the opportunity to work closely with technology teams on the implementation of new processing platforms and system enhancements. Your role will extend beyond daily operations as you analyse new regulatory reform requirements alongside legal/compliance, IT and project teams.

• Ensure timely and accurate trade capture and checkout
• Resolve trade discrepancies by liaising with trading, sales and relevant teams
• Monitor and process trade lifecycle events
• Control, reconcile, and resolve trade processing exceptions
• Work with technology for implementation of new processing platforms and system enhancements
• Analyze new regulatory reform requirements and deploy new processes with legal/compliance, IT and project teams
• Provide back up support for other functional teams in Singapore Branch Operations

What you bring:

The ideal candidate for this VP Trade Support role brings a wealth of experience from an operational role within a global investment bank. Your expertise in commodities or fixed income OTC will be highly valued. You are known for your high personal commitment and integrity. Your deep understanding of products, business operations coupled with your strong communication skills make you adept at interacting effectively across various functions and locations.

• University degree with 10-15 years of experience in an Operation role
• Experience with global investment bank, especially in Commodities or Fixed Income OTC
• High personal commitment and integrity
• Good understanding of products, business and operational knowledge
• Strong communication skills, able to interact effectively across functions/locations
• Detail oriented with strong risk awareness

What sets this company apart:

Our client is renowned for its commitment to excellence and innovation in the financial services industry. They offer a supportive work environment that encourages professional growth and development. Their inclusive culture fosters teamwork and collaboration, making it an ideal place to grow your career.

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1435983 Glen Chua

Position Purpose

Provides first line of technical support for APAC CB ITO Applications for various domains (Cash Management, Core Banking & Functions, and Trade and Finance Services).

Key Responsibilities

· Responsible to respond to user requests, incidents and problems on a timely manner

· Resolve or coordinate the resolution of issues with other internal teams and/or the vendor

· Escalate and collaborate with respective Level 2 application support teams or other support if necessary.

· Communicate and provide status updates on issues to business users, management team and other stakeholders.

· Document operation procedures, contribute to knowledgebase and cross train other team members

· Analyze and challenge existing support processes to achieve continuous improvement

· To understand and support ITIL procedures and guidelines defined by tower owners.

· To be able to apply and relate ITIL procedures in handling day to day tasks.

· To be able to provide innovative solutions and recommendations as needed.

· Support Disaster Recovery Test and Business Continuity activities

Competencies (Technical / Behavioral)

The candidate should demonstrate a combination of technical and functional skills together with excellent communication and interpersonal skills. He/she must have a genuine willingness to work in a role where the operation of availability- & time-critical systems is routine.

Successful candidate might be required to work in shift weekend rotation and occasionally work on public holidays.

The following knowledge and experience are required:

· A background in banking, and more specifically in Corporate Banking, and prior exposure to payments platform is a plus.

· Proven track record in maintenance & support of business critical applications while realizing operational efficiencies

· Good understanding of messaging infrastructure and the ability to analyze and monitor data flows

· Good understanding of change, incident & problem management methodologies

· Familiarity with approaches & procedures of Business Continuity/Disaster Recovery

· Good understanding of IT risk and security

· Strong team player

Skills

· Dynamic, Proactive and Teamwork oriented

· Self-starter and fast learner

· Good command of spoken and written English.

· Functional knowledge in UNIX, ORACLE DB, PL/SQL, COBOL, CICS & VSAM, Java & Tibco

· Functional knowledge in Microsoft Office suite (Excel, word, powerpoint, visio)

· Familiar with Windows platform

· Programming and Shell scripting

· Ability to develop support tools/scripts as required

· Practical knowledge of change, incident & problem management tools

· Practical knowledge of active monitoring and alerting tools

· Web / Application server technology

· Trouble shooting and problem solving

· Flexible attitude

· Ability to perform under pressure

· Strong analytical skills

· Education Level: Degree in Information Technology, Computer Science or Engineering

· Experience Level:minimum 5 years

About BNP PARIBAS

As the leading European Union bank, and one of the world’s largest financial institutions with an uninterrupted presence in the region since 1860, BNP Paribas offers a wide range of financial services for corporate, institutional and private investors spanning corporate and institutional banking, wealth management, asset management and insurance.

We passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued and encourage applicants of all backgrounds, including diversity of origin, age, gender, sexual orientation, gender identity, religion applicants who may be living with a disability. We have a number of internal employee networks in place to empower our staff to act and challenge the status quo.

• BNP Paribas PRIDE is highly active in favour of the LGBTQIA+ community

• BNP Paribas MixCity which fosters better representation of women at all levels of the organization

• Ability, the mutual aid network for employees with a disability or a disabling or chronic illness

• BNP Paribas CulturAll which celebrates diverse backgrounds

BNP is committed to financing a carbon-neutral economy by 2050. The Group is a founding member of the Net-Zero Banking Alliance and has set up its own Low Carbon Transition Group to support its clients through their energy transitions.

https://careers.apac.bnpparibas/

More information

BNP Paribas - Diversity & Inclusion Journey

BNP Paribas - The Bank Of Green Changes

Award Obtained

BNPP has won Top employer Europe award in a 10th consecutive year

About Foodsta Kitchens

Headquartered in Singapore, Foodsta Kitchens is a digital first restaurant company with operations in Singapore and India. Foodsta owns and operates 6 fast casual brands in Singapore – Bloom Cafe Pte Ltd (Formerly known as Artisan Boulangerie Co.(ABC), Alt. Pizza, Green Monster, Chi Ji and Fat Mario, Now Pizza. We believe that people are the foundation of our business are committed to providing a fun work environment and scope for rapid career development.

Job Responsibilities:

• Manage day to day aspects of Human resource function - recruitment, payroll, performance management, employee relations, policy and planning etc
• Leverage multiple recruiting sources and programs to identify and recruit candidates
• Manage employee lifecycle end to end from onboarding to off boarding including preparationand execution of various employee contracts
• Manage statutory and compliance submissions such as CPF, taxes, work pass applications etc.
• Process payroll timely and in a timely and accurate manner and liaise with finance department for payment processing
• Develop and maintain strong relations with departments to understand their people requirements and provide necessary support
• Pro-actively work towards fostering and reinforcing a positive work environment & culture
• Identify opportunities for productivity improvement by improving business process and adopting best practices
• Ensure that employee data is always up to date in HR systems
• Prepare and submit documentation and reporting in a timely manner

Job Requirement:

•  Diploma preferably in HR Management or related studies
•  Excellent communication skills
•  1 years of relevant experience in human resources function, preferably in F&B industry (Optional)
• Knowledgeable in Singapore labour laws and employment act and other regulatory requirements
•  Adaptable in fast-paced working environment
•  Competence to build and effectively manage interpersonal relationships at all levels of the company

• Develop channel partners’ aftermarket capability in a geographic area by resolving product, performance, and process issues.
• Resolve product process and technical issues and ensured dealers meet customer ownership experience, profitability, and growth expectations.
• Communicates with factories on appropriate issues and solutions
• Delivers product training, technical, and/or management training to channel partners, company employees or customers
• Facilitates channel partner employee development by counseling them on training plans and class enrollment.
• Administer product warranty, product support policies and/or processes and other reimbursement policies.
• Provides marketing support to ensure product optimization via customer clinics and assisting with demonstrations and farm shows.

Desktop Support Engineer (Band 1) x3

Working Location: Tuas x1 / Jurong x1 / Changi x1 (Client Site)
Working Days : 5 Days ( Mon- Fri)
Working Hours: 8am-5pm
Salary Range: $2,600 - $2,800

Job Description

• Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system.
• Facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center.
• Desktop Support Engineer provides Break Fix, fault diagnosis and resolution.
• Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite.

Position Responsibilities and Functions

• Provide first/second level contact and problem resolution for customer issues.
• Work with Third Party Vendors to remediate complex AV issues as needed.
• Provide timely communication on issue status and resolution.
• Maintain ticket updates for all reported incidents.
• Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
• Should have basic knowledge of Mac operating system, to support Apple pc users.
• Install, upgrade, support and troubleshoot for printers, computer hardware.
• Performs general preventative maintenance tasks on computers, laptops, printers.
• Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
• Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.
• Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.
• This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.

Qualifications and Skills

• Bachelor Degree or equivalent in Computer Science or related field.
• CompTIA A+, Microsoft Certified Professional (MCP) or better.
• 1-2 years’ experience in Windows Desktop support.
• Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.
• Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory.
• Proven analytical, troubleshooting and problem solving skills.
• Willing to work off-hours and weekends when required for projects or emergency support.

In addition the Band 1 Technician will mentor and assist Band 0 technicians in their work and provide support to Band 2 Technicians in resolving tickets.

Tan Meng Liang Reg No: R23115923

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Customer Support Executive (CSE) - Video Analytics

Location: One North

Working Days: 5 days A Week [Mon - Fri)

Working hours : 9am – 6pm

Salary : Up to $6,000 + (Car allowance based on mileage travel)

Roles & Responsibilities:
- Customer and Site Management:

• Act as the primary liaison for customers and sites.
• Conduct maintenance and daily checks on deployments, troubleshoot issues and escalate matters to the CTO.
• Collaborate closely with customers to comprehend their technical needs and provide customized solutions.
• Offer ongoing technical guidance, support throughout the deployments by understanding the users’ pain points and recommending solutions to address them.
• Conduct training sessions and workshops to educate customers on the utilization of company products and technologies.
• Ensure customer satisfaction and retention.
• Monitor and report on key customer success metrics.
• Willingness to travel to customer sites as required

- Physical Deployment of Video Analytics solutions:

• Deliver and install hardware to integrate company's Video Analytics solutions into customers’ workflows and systems.

- Troubleshooting:

• Troubleshoot and resolve technical issues to ensure customer satisfaction.

- Platform Administration:

• Provide comprehensive support for the web dashboard and mobile applications, including user account creation, site creation, and troubleshooting.

- Cross-functional collaboration:

• Coordinate internal resources to address customer requirements effectively.
• Work collaboratively with internal teams to enhance the overall customer experience.
• Provide constructive product feedback and suggestions to Company’s technology team.

- Documentation:

• Contribute to the development of customer success processes, blueprints, and best practices as the team evolves.

- Mentor for Interns:

• Provide guidance to interns on efficient and effective practices in daily tasks.
• Impart knowledge and experience in implementation of Video Analytics solutions and customer management to ensure customer satisfaction.

- Keeping current:

• Stay informed about the latest industry trends and technologies to enhance customer success strategies.

Job Requirement

• Demonstrated experience in a customer success or account management role.
• Proven background in technical support roles.
• Knowledge of Computer Vision or Video Analytics or IP camera technologies and platforms is a great plus.
• Proficient in project management and organizational skills.
• Familiarity with Project Management software (like Jira, Confluence) and customer success metrics.

Tan Meng Liang Reg No: R23115923

The Supreme HR Advisory Pte Ltd EA No: 14C7279

• Working Location: Tuas x1 & Changi x1 , Jurong x1 (Client Site)
• Working Days : 5 Days ( Mon- Fri)
• Working Hours: 8am-5pm
• Salary Range: $2,600 - $2,800

Responsibilities:

• Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system.
• Facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center.
• Desktop Support Engineer provides Break Fix, fault diagnosis and resolution.
• Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite.

Responsibilities:

• Provide first/second level contact and problem resolution for customer issues.
• Work with Third Party Vendors to remediate complex AV issues as needed.
• Provide timely communication on issue status and resolution.
• Maintain ticket updates for all reported incidents.
• Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
• Should have basic knowledge of Mac operating system, to support Apple pc users.
• Install, upgrade, support and troubleshoot for printers, computer hardware.
• Performs general preventative maintenance tasks on computers, laptops, printers.
• Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
• Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.
• Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.
• This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.

Qualifications:

• Bachelor Degree or equivalent in Computer Science or related field.
• CompTIA A+, Microsoft Certified Professional (MCP) or better.
• 1-2 years’ experience in Windows Desktop support.
• Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.
• Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory.
• Proven analytical, troubleshooting and problem solving skills.
• Willing to work off-hours and weekends when required for projects or emergency support.

In addition the Band 1 Technician will mentor and assist Band 0 technicians in their work and provide support to Band 2 Technicians in resolving tickets.

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Customer Service Executive

Location: Changi

Working days: 5 days

Weekday: 8am - 5.45pm

Salary: $2,300 - $ 2,800

Key Responsibilities:

1. Respond promptly to customer inquiries via phone, email, and online chat, delivering accurate and helpful information.

2. Administrative tasks for piano technicians, including scheduling appointments and maintaining accurate documentation.

3. Provide customer service to walk-in clients, and handle cashiering duties.

4. Proactively follow up with relevant departments on billing matters to ensure accurate and timely resolution.

5. Manage spare parts inventory efficiently, ensuring timely ordering and precise tracking to maintain seamless operations.

6. Perform various administrative duties, including data entry, filing, and document management, to support the smooth operation of the customer service department.

7. Perform any other duties as assigned.

Requirements:

1. 1-2 years of experience in parts management within the music instrument industry.

2. Proficient computing skills and familiarity with relevant software and systems.

3. Knowledge of musical instruments is highly desirable, enhancing your ability to provide expert support.

Tan Meng Liang Reg No: R23115923

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Customer Support Executive (CSE) - Video Analytics

Location: One North

Working Days: 5 days A Week [Mon - Fri)

Working hours : 9am – 6pm

Salary : Up to $6,000 + (Car allowance based on mileage travel)

Roles & Responsibilities:
- Customer and Site Management:

• Act as the primary liaison for customers and sites.
• Conduct maintenance and daily checks on deployments, troubleshoot issues and escalate matters to the CTO.
• Collaborate closely with customers to comprehend their technical needs and provide customized solutions.
• Offer ongoing technical guidance, support throughout the deployments by understanding the users’ pain points and recommending solutions to address them.
• Conduct training sessions and workshops to educate customers on the utilization of company products and technologies.
• Ensure customer satisfaction and retention.
• Monitor and report on key customer success metrics.
• Willingness to travel to customer sites as required

- Physical Deployment of Video Analytics solutions:

• Deliver and install hardware to integrate company's Video Analytics solutions into customers’ workflows and systems.

- Troubleshooting:

• Troubleshoot and resolve technical issues to ensure customer satisfaction.

- Platform Administration:

• Provide comprehensive support for the web dashboard and mobile applications, including user account creation, site creation, and troubleshooting.

- Cross-functional collaboration:

• Coordinate internal resources to address customer requirements effectively.
• Work collaboratively with internal teams to enhance the overall customer experience.
• Provide constructive product feedback and suggestions to Company’s technology team.

- Documentation:

• Contribute to the development of customer success processes, blueprints, and best practices as the team evolves.

- Mentor for Interns:

• Provide guidance to interns on efficient and effective practices in daily tasks.
• Impart knowledge and experience in implementation of Video Analytics solutions and customer management to ensure customer satisfaction.

- Keeping current:

• Stay informed about the latest industry trends and technologies to enhance customer success strategies.

Job Requirement

• Demonstrated experience in a customer success or account management role.
• Proven background in technical support roles.
• Knowledge of Computer Vision or Video Analytics or IP camera technologies and platforms is a great plus.
• Proficient in project management and organizational skills.
• Familiarity with Project Management software (like Jira, Confluence) and customer success metrics.

Tan Meng Liang Reg No: R23115923

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Working Location: Tuas/ Jurong / Changi (Client Site)
Working Days : 5 Days ( Mon- Fri)
Working Hours: 8am-5pm
Salary Range: $2,500-$2,800

Job Description

• Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system.
• Facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center.
• Desktop Support Engineer provides Break Fix, fault diagnosis and resolution.
• Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite.

Position Responsibilities and Functions

• Provide first/second level contact and problem resolution for customer issues.
• Work with Third Party Vendors to remediate complex AV issues as needed.
• Provide timely communication on issue status and resolution.
• Maintain ticket updates for all reported incidents.
• Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
• Should have basic knowledge of Mac operating system, to support Apple pc users.
• Install, upgrade, support and troubleshoot for printers, computer hardware.
• Performs general preventative maintenance tasks on computers, laptops, printers.
• Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
• Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.
• Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.
• This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.

Qualifications and Skills

• Bachelor Degree or equivalent in Computer Science or related field.
• CompTIA A+, Microsoft Certified Professional (MCP) or better.
• 1-2 years’ experience in Windows Desktop support.
• Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.
• Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory.
• Proven analytical, troubleshooting and problem solving skills.
• Willing to work off-hours and weekends when required for projects or emergency support.

In addition the Band 1 Technician will mentor and assist Band 0 technicians in their work and provide support to Band 2 Technicians in resolving tickets.

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Duration: 2 years contract

Location: Shenton

Responsibilities

Employee Onboarding and Offfboarding

• Facilitate the onboarding process for new hires, including orientation, training coordination, and documentation management.
• Manage offboarding procedures for departing employees, ensuring compliance with company policies.

HR Administration

• Maintain employee records, including personal information, employment history, and benefits enrollment.
• Assist in the preparation of HR reports and analytics to support decision-making.

Requirements

• Diploma/Degree
• 1 - 2 year of relevant working experiences
• Excellent communication skills

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

Working Location: Tuas
Working Days : 5 Days ( Mon- Fri)
Working Hours: 8am-5pm

Salary: $2600 - $2700

Job Description

• Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system.
• Facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center.
• Desktop Support Engineer provides Break Fix, fault diagnosis and resolution.
• Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite.

Position Responsibilities and Functions

• Provide first/second level contact and problem resolution for customer issues.
• Work with Third Party Vendors to remediate complex AV issues as needed.
• Provide timely communication on issue status and resolution.
• Maintain ticket updates for all reported incidents.
• Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
• Should have basic knowledge of Mac operating system, to support Apple pc users.
• Install, upgrade, support and troubleshoot for printers, computer hardware.
• Performs general preventative maintenance tasks on computers, laptops, printers.
• Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
• Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.
• Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.
• This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.

Qualifications and Skills

• Bachelor Degree or equivalent in Computer Science or related field.
• CompTIA A+, Microsoft Certified Professional (MCP) or better.
• 1-2 years’ experience in Windows Desktop support.
• Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.
• Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory.
• Proven analytical, troubleshooting and problem solving skills.
• Willing to work off-hours and weekends when required for projects or emergency support.

✅The Supreme HR Advisory Pte Ltd EA No: 14c7279

✅SAMUEL SIAW Reg No: R24124745

Working Location: Jurong
Working Days : 5 Days ( Mon- Fri)
Working Hours: 8am-5pm

Salary: $2600 - $2700

Job Description

• Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system.
• Facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center.
• Desktop Support Engineer provides Break Fix, fault diagnosis and resolution.
• Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite.

Position Responsibilities and Functions

• Provide first/second level contact and problem resolution for customer issues.
• Work with Third Party Vendors to remediate complex AV issues as needed.
• Provide timely communication on issue status and resolution.
• Maintain ticket updates for all reported incidents.
• Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
• Should have basic knowledge of Mac operating system, to support Apple pc users.
• Install, upgrade, support and troubleshoot for printers, computer hardware.
• Performs general preventative maintenance tasks on computers, laptops, printers.
• Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
• Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.
• Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.
• This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.

Qualifications and Skills

• Bachelor Degree or equivalent in Computer Science or related field.
• CompTIA A+, Microsoft Certified Professional (MCP) or better.
• 1-2 years’ experience in Windows Desktop support.
• Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.
• Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory.
• Proven analytical, troubleshooting and problem solving skills.
• Willing to work off-hours and weekends when required for projects or emergency support.

✅The Supreme HR Advisory Pte Ltd EA No: 14c7279

✅SAMUEL SIAW Reg No: R24124745

Duration: 12 months contract

Location: Raffles Place

Working hours: Mon - Fri (9am - 6pm)

Responsibilities

• Handle incoming mails and sorting of mails for claims registration
• Print settlement letters and handle matching of claims settlement/medical report letters with cheques payment for mailing to meet the expected turnaround time.
• Handle filing of claim documents and settlement letters for scanning or warehousing
• Liaise with Servicing Representatives and/or Claimants for self-collection requests.
• Perform any other ad-hoc admin tasks assigned by Supervisor
• Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.
• Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company.
• Highlights any potential concerns /risks and proactively shares best risk management practices

Requirements

• Diploma holder with relevant admin duties or customer service experience
• Customer-centric and meticulous with the ability to work under pressure
• High level of integrity, takes accountability of work and good attitude over teamwork.
• Takes initiative to improve current state of things and adaptable to embrace new changes.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

A leading multinational investment bank is looking for a Trade Support Consultant.

What you will be doing

• Working with technology for implementation of new processing platforms and system enhancements.
• Performing and enhancing daily control processes for regulatory reporting to local regulators.
• Timely and accurate trade capture and checkout.
• Resolve trade discrepancies with counterparties by liaising with trading, sales and relevant teams.
• Monitoring and processing trade lifecycle events.
• Supporting new business initiatives and strategic projects

The ideal candidate will possess

• University degree with 10-15 years of experience in an Operations role
• Experience in implementing new products, flows and strategic projects
• Experience with global investment bank, with trade support experience especially in Commodities or Fixed Income OTC will be an advantage.
• Experience in dealing with sales / traders and clients.
• Strong team supervision and stakeholder management skills.

If you feel you are good for the role, do click apply now or submit your CV to [email protected]
Do also feel free to refer any contacts that are looking out with every successful referral being entitled to a voucher. Lets connect!

Registration ID No. R1873584 EA License number : 07C3924 Company Registration No. 200609504D

Gymnastics Coach cum Administrator

Location: Bedok
Working days & time: 44 hours a week (6 days work week)
Salary: $2,000 - $3,000

Job Descriptions:

ADMIN

• Responding to inquiries via phone, email, WhatsApp, and in-person visits
• Verifying and recording class attendance
• Preparing daily and weekly reports
• Demonstrating proficiency in Microsoft Office applications, particularly MS Word and MS Excel

COACHING

• Briefing / demonstrating of station
• Spotting and correcting the students during class
• Feedback the progress of students to parents
• Setting up of stations
• Maintaining the gym condition

Requirements:

• Training will be provided
• Priority to those with Dance / Cheerleader / Wushu / Sports background.

Tan Meng Liang Reg No: R23115923

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Working Location: Tuas/ Jurong / Changi (Client Site)
Working Days : 5 Days ( Mon- Fri)
Working Hours: 8am-5pm
Salary Range: $2,500-$2,800

Job Description

• Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system.
• Facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center.
• Desktop Support Engineer provides Break Fix, fault diagnosis and resolution.
• Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite.

Position Responsibilities and Functions

• Provide first/second level contact and problem resolution for customer issues.
• Work with Third Party Vendors to remediate complex AV issues as needed.
• Provide timely communication on issue status and resolution.
• Maintain ticket updates for all reported incidents.
• Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
• Should have basic knowledge of Mac operating system, to support Apple pc users.
• Install, upgrade, support and troubleshoot for printers, computer hardware.
• Performs general preventative maintenance tasks on computers, laptops, printers.
• Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
• Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.
• Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.
• This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.

Qualifications and Skills

• Bachelor Degree or equivalent in Computer Science or related field.
• CompTIA A+, Microsoft Certified Professional (MCP) or better.
• 1-2 years’ experience in Windows Desktop support.
• Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.
• Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory.
• Proven analytical, troubleshooting and problem solving skills.
• Willing to work off-hours and weekends when required for projects or emergency support.

In addition the Band 1 Technician will mentor and assist Band 0 technicians in their work and provide support to Band 2 Technicians in resolving tickets.

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

• Working Day: Monday - Friday 8.30 am to 5.30 pm
• Working Location: Near Pioneer MRT
• Salary: $2600 – 3300

Job Duties:

• Attending to incoming calls.
• Planning and scheduling of outdoor service jobs for service technicians all over Singapore.
• Attending to customers on service jobs and complaints.
• Scheduling of daily delivery of goods to customers.
• Preparing sales/service quotations.
• Monitoring of customers' outstanding orders.
• Data entry for service job done.
• Filing, posting of invoices to customers.
• Others as and when assigned.

Job Requirement:

• With relevant working experience.
• With electrical/electronics background.
• Training Provided

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580