Job Responsibilities:

• Deliver superior End User Experience while ensuring a managed, secure End User environment
• Support various LOB users through direct end user support or through projects that deliver changes to the end user environment
• Assist Service Delivery Team in keeping desktops in compliance with Bank standards Work with LOB to identify and proactively manage applications to ensure a well maintained and managed end user environment
• Handle end-to-end Desktop refresh and replacement initiative and timely removal of Not Permitted Technology
• Handle user questions, incidents and requests. Tracking, measuring, and escalating as appropriate
• Adhere to industry and corporate standards and best practices while maintaining a high level of efficiency
• Assist with patching and upgrading end user devices
• Address quality and schedule conflicts

Job Requirements (highlighted ones are critical & must have)

• At least 5 years’ experience in all phases of desktop operating system support, implementation, and maintenance, preferably in the financial sector
• Knowledge/Experience in Asset Disposal Processes
• At least 3 years’ experience on trading floor experience with Bloomberg, Reuters & trading platforms
• Knowledge of desktop operating system and infrastructure required to implement and support enterprise deployments
• Knowledge of Desktop Services security and access standards and practices
• Basic understating of networking and server technologies
• Proficient in supporting a Windows 10 desktop environment & Microsoft suit of applications

• Position : Sales Support Coordinator/Admin - Up to $3500 (West)
• Location : Kian Teck Road (10 Mins Bus from Pioneer)
• Working hours : Monday - Friday 8.30am-6.00pm
• Salary (commensurate with experience) : Up to $3500 + AWS + Performance Bonus + 14 Days Annual Leave + Insurance and Medical Claims
• Duration : Permanent
• Industry : Supplier and Manufacturer for Conduits/Struts/Cable Containment

Main Responsibilities:

• Support sales staff quotations, provide regular updates AND project coordination
• Follow up on samples submission & do updates
• Marketing admin support
• Administration duties assigned by supervisor
• IT Savy to provide digital marketing to outreach to the markets
• Support procurement dept admin needs
• Trained as automatic backup support to indoor sales counter if needed

Requirements:

• 1 year sales/marketing admin experience preferably
• Bilingual in English and Mandarin to liaise with Chinese clients who can converse in Mandarin only.

Email to: [email protected] or call me at: 6398 5682 for more information.

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Diana Okta Tio

Associate Consulting Director (APAC)

Reg no.: R2094678

EA No: 13C6684

• Provide technical leadership, working with clients to create digital solutions that solve challenges in innovative ways while still integrating with the existing technology landscape.
• Execute business development tasks such as developing bids, writing responses to BQ, invitations to tender from clients, preparing materials for client presentations and pitches, etc.
• Develop and communicate the detailed technology architecture and implementation strategy for a solution to the project team.
• Lead technical teams through the design and development of complex transactional systems.
• Lead large-scale system integration, providing both oversight and hands on contributions to the software design, development, and integration.

Requirements:

• 8 years of application engineering experience
• Significant experience in Typescript, React JS, HTML5, CSS3, JavaScript, REST/JSON, experience building with UI libs such as MUI, AntD, Bootstrap and equivalent.
• Development experience writing unit tests and use Jira. Experience with Git (GitHub, BitBucket, Gitlab etc).
• Experience with Figma and knowledgeable on Mobile Development practises (Responsive and Adaptive Design).
• Other technologies in authentication and security technologies such as SSO, MFA authentications, OAuth, OWASP Top Ten and industry standards.
• Experience building PWAs. Familiar with build tools such as Webpack, Rollup and etc.
• Experience or knowledge with CI/CD flows, process and practises.

Kindly indicate 105 – Tech Lead on the subject

Interested applicants may send in their detailed resumes, with subject title: 105- Tech Lead in MS Word format

(Reg. Nos. R1104128)

IT Consultancy & Services Pte Ltd

EA License No.: 92C5311

For more information about ITC, please visit us @ www.itcspl.com

Role : Technical support/desktop support personnel

Experience: Minimum 18 months relevant experience

• Provide first/second level contact and problem resolution for customer issues.
• Work with vendors to remediate complex AV issues as needed.
• Provide timely communication on issue status and resolution.
• Maintain ticket updates for all reported incidents.
• Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
• Should have basic knowledge of Mac operating system, to support Apple pc users.
• Install, upgrade, support and troubleshoot for printers, computer hardware.
• Performs general preventative maintenance tasks on computers, laptops, printers.
• Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
• Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.
• Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.
• This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.

Candidate Required Minimum Qualifications and Skills

• Bachelor Degree or equivalent in Computer Science or related field.
• CompTIA A+, Microsoft Certified Professional (MCP) or better.
• Minimum of 18 months’ years of IT experience.
• Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.
• Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory.
• Proven analytical, troubleshooting and problem solving skills.
• Proven ability to multi-task, effectively determine priorities and meet SLA’s.
• Excellent communication relationship-building and internal customer service skills.
• Adaptable and flexible in a fast-changing industry and work environment.
• Willing to work off-hours and weekends when required for projects or emergency support.

Responsibilities:

• Developing of new features, extending and maintenance of existing features in our in-house build applications

• Coding React JS based Front End and Spring Boot based microservices

• Unit testing and test automation

• Translating designs and wireframes into high quality code

• Understanding business requirements and translating them into technical design

• Supporting testers, troubleshooting issues and fixing defects

• Level 3 production support

• Ability to get things done and to deliver quality results within reasonable timelines.

Requirements:

• At least 5 years’ experience in Software Development including at least 5 years’ experience in Web Technology

• Working experience in Agile project/teams

Core Technical Expertise:

• Highly proficient in React JS, JavaScript (ES6 & ES5), TypeScript, Mobx/Redux, and related frontend technologies

• Highly proficient in HTML5, CSS, SCSS and React UI libraries such as Semantic and Material

• Experienced with Spring Boot based development and microservices design

• Experienced with various options to access relational Databases from java code (JDBC, JPA)

• Experienced with unit test and integration test automation frameworks and techniques

• Familiar with Web Application Security

• General understanding of DevOps tool and practices

Responsibilities

• Handle Order fulfilment, Orders processing and manage sales orders
• Generate sales order schedules
• To provide continuous post-sales support
• Monitor shipment, preparation and expediting of sales orders and invoices
• Sourcing drawings, technical information, and data as required
• Provide operational solutions and support in resolving enquires
• Prepare monthly sales reconciliation report

Qualification and Experience Requirements:

• Min Diploma in Business or Technical discipline
• 3-5 years of relevant sales support / order processing / customer service experience

Interested candidates please send your updated resume in MS Word Format to: [email protected]

Jacqueline Jessica Fong Hsin Ting
Recruit Express Pte Ltd (Healthcare & Lifescience)
Company EA License No: 99C4599
Personal EA License No: R21103226

We are looking for enthusiastic Customer Support Representatives to join our team . In this role, you will be the first point of contact for tourists seeking information and assistance with their travel plans. This position requires a commitment to providing exceptional customer service, with a focus on planning travel routes and selling travel products.

Key Responsibilities:

• Answering questions for tourists through online platforms.
• Planning travel routes and selling travel products tailored to client needs.
• Handling inbound phone calls and conducting online consultations.
• Guiding tourists through the transaction process.
• Keeping accurate records of customer interactions and transactions.

Requirements:

• Excellent communication skills.
• Strong organizational skills and attention to detail.
• Ability to work independently and handle multiple tasks.
• Familiarity with travel destinations and route planning.
• Customer service experience is preferred but not mandatory.

Salary:

• Competitive salary based on experience and qualifications.

Key Responsibilities

Performs standard Tier I procedures including wafer measurement.

Performs preventative maintenance and wet cleans independently. Assists senior engineers with corrective maintenance as needed.

Disassembles, cleans and rebuilds kits as part of kit management quality.

Learns and applies diagnostic techniques and use of documentation and test equipment with assistance from senior engineers.

Able to diagnose and resolve basic technical problems.

Strives to perform BKM’s. Uses knowledge management systems. Follows all IP guidelines.

Has the ability to represent Applied Materials to the customer. Uses good customer service skills at all times while maintaining a professional demeanor. Displays respect for the customer by maintaining a neat and orderly work area. Demonstrates a positive attitude in less than optimal customer situations.

Complies with all safety procedures and consistently demonstrates safety as a value.

Other Requirements: This is a physically demanding position that often requires extensive walking, standing for extended periods of time, working in tight spaces, bending, squatting, twisting, kneeling, reaching, climbing stairs and ladders, lifting up to 35 lbs., the ability to distinguish between colors, the ability to work in an environment with noise that may be difficult for some individuals with sensitivity to noise, and the use of hand and power tools. Additionally, because this position generally involves working in a clean room, it requires the use of appropriate Personal Protective Equipment such as coveralls, hoods, booties, safety glasses, gloves, respirators, chemical aprons, and face shields.

Functional Knowledge

• Has developed analytical skills and application of scientific methods to perform a variety of activities

Business Expertise

• Has good understanding of how the team integrates with others

Leadership

• Has no supervisory responsibilities

Problem Solving

• Recognizes and solves typical problems that can occur in own work area without supervisory approval; evaluates and selects solutions from established operating procedures and/or scientific methods

​

Impact

• Impacts the quality of own work

Interpersonal Skills

• Uses communication skills to exchange of information

We are seeking a Legal Support Assistant to provide secretarial and administrative support in a timely and responsive manner to legal staff, with a consistent and high standard of quality to partners, lawyers and business services staff in the practice group to meet client requirements and deadlines to deliver an exceptional client experience.

KEY RESPONSIBILITIES

• Provide timely and accurate support to lawyers and business service managers, with administrative support needs.
• Deliver high quality, accurate work whilst managing deadlines, responding to change and the competing priorities of all work.
• Meet required deadlines and negotiate alternate timeframes when necessary.
• Scan, print or photocopy relevant documents as and when required by the relevant practice group support colleague or lawyer.
• Liaising with business services and other services to coordinate urgent mail and courier requests.
• Develop and maintain a robust file management system for all electronic and hard copy documents.
• Provide ad hoc support to the group or division such as dealing with incoming mail, answering the telephone, amending documents and any other administrative duties.
• Assist lawyers with petty cash requests, currency requests and expense claims in a timely manner.
• Assist with updating client information and relevant databases, following legal assistant or lawyer instructions in a timely manner (eg, InterAction).
• Prepare files for archiving and manage return and retrieval of files following firm guidelines.
• Assisting internal and external practice group events and functions.
• Adhere to firm, office and practice group policies and procedures, including those that are formal, informal, documented or verbal.
• Take all necessary steps to ensure you are aware of correct procedures. Maintaining inquisitive, collaborative and vigilant work habits, keeping abreast of changes and developing more efficient work processes.
• Demonstrate enthusiasm and proactivity in the workplace, including participating in and contributing to team meetings and activities, firm initiatives, learning and development sessions and other relevant activities.
• Take responsibility for your own learning, undertake recommended training, keep up to date and comply with firm policies, adopt new or improved firm and practice group recommended work practices, and share information with others about better ways of working.
• Comply with WHS obligations and responsibilities in accordance with the requirements for this role as set out on the intranet.

SKILLS, EXPERIENCE AND QUALIFICATIONS

• Typing speed minimum of 60wpm with 98% accuracy.
• Knowledge of the Microsoft suite (Outlook, Word, Excel and PowerPoint).
• Good written and verbal English communication skills with a demonstrated ability to building effective and trusting relationships with people internally and external to the firm.

At Herbert Smith Freehills you will be part of a diverse, innovative culture where high performance, client focus and highly engaged people are our differentiator. People at our firm come from a range of backgrounds and bring a wide variety of experiences and perspectives to their work with us. We strive to ensure that our inclusive environment means you feel valued and able to perform at your best by being your authentic self at work. We know that our future success not only depends on being innovative and progressive in the changing legal market but, most importantly, on our people feeling highly engaged in meaningful work.

We understand that you have commitments and personal interests outside of work and we strive to create a working environment based on mutual trust and respect, in which you can perform at your best whilst maintaining sustainable balance across your life.

An exciting role within our Customer and Service Excellence team that supports the GetGo Singapore community. Reporting to the Community Management Team Lead, you will have the opportunity to work closely with various business functions such as Finance, Customer Experience and Enforcement. You will adopt a data-driven and community-centric approach to build and nurture hundreds of thousands of customers across their journey with GetGo.

Day to Day Activities

• Proactively support our users in lost and found cases and ensure log entries are accurate
• Review, resolve, and respond to GetGo customer(s) disputes submission within a defined timeframe
• Process reimbursement submissions by users and ensure accurate verification
• Verification process includes verifying photo evidence submitted to match booking records
• Correspond with users to request for additional information, i.e. photo evidence, booking or payment details
• Execute exceptional handling for pre-defined cases referencing on existing procedures and processes
• Manage reimbursement and disputes using Google Sheets, and instruct Finance to process reimbursement payments once verification is complete

Who We Are Looking For

• Passionate team member who loves to serve!
• Currently pursuing or recently completed a Diploma / Degree in Business Administration, Communications, or related field
• Excellent written and verbal communication skills
• Ability to adapt quickly to changing circumstances and flexible in work approach
• Proficient in MS Office, Adobe and Google Suite applications

Why You Should Join Us

• Be part of the fastest growing and largest carsharing technology company in Singapore
• Achieve meaningful objectives as part of a mission-driven and values-based organisation
• An opportunity to experience an open, inclusive, and culture-first work environment

Strong Personal Alignment With Our GetGo Values

• Get it going!
• Stay curious and humble
• Drive innovation & improvement
• Keep it simple
• Empathise deeply
• Collaborate for success
• Enjoy the ride

A well-established marine company located in Tuas is seeking JDE Support Engineer on permanent position. Applicant must have experience with JDE Software and well-versed with it's functions.

Benefits

• Monthly Salary
• Variable Bonus
• Insurance covered for: Group H&S, Group Term Life, Group PA and Workmen Compensation Insurance
• Other leaves as per MOM regulations
• 8 am to 5:30 pm Mon to Fri
• Shuttle Bus at designated MRT stations

More openings at www.gasoil.com.sg

• Prepare and maintain IT security policies, guidelines, SOP and action plans for review at least once a year.
• Evaluate, review and ensure SOP’s and other documents are relevant and up-to-update.
• Implement and follow the risk management methodology and comply with Service Management Requirement
• Develop and implement security management frameworks and governance.
• Handle IT Security Incident Management and manage IT security incidents until closure.
• Work with 3rd party suppliers to resolve IT security incidents
• Analyze and update on the latest security problems, risks and solutions
• Prepare and present the stake holders with reports and security score cards at the intervals defined by the stake holders
• Liaise and co-ordinate meetings on IT security matters 3rd party vendors, suppliers and security organisations
• Maintain and Manage Risk register
• Experience in performing User Account reviews for multiple technology stacks
• Tracking and managing the Asset Inventory and EOL/EOS of active softwares in the infra
• Experience in performing Risk Assessment
• Experience in performing GAP analysis
• Perform Security Awareness training to multiple stake holders
• Create and maintain the security baseline for multiple technologies
• Perform multiple reviews like account review, log review, rules review etc
• Perform activity review using system logs, database logs etc
• Generate VA report on weekly basis and follow-up to ensure closure of identified vulnerabilities within the SLA
• Manage all reported security incidents with the respective teams and ensure closure within the SLA
• Perform other activities necessary to secure the infrastructure
• Initiate, drive and ensure successful completion of internal and external audits
• Good understanding of Security Tools like SIEM, VAPT, Log Analysis and WAF
• Participate and assist in IT security incident response table-top exercises and technical assessment exercises
• Understanding of events from Splunk, Windows and Linux systems like RHEL, Solaris etc is preferred
• Experience in managing Antivirus, antimalware and other EDR solutions is a plus

JOB INFORMATION

Job Posting Title: Operation support

Job Description: Process Customer/ Account Maintenance requests for Individual Customers

Complete all data maintenance requests with accuracy and within the agreed Service Level Agreement.

Job Description Summary

Administrative Support is responsible for providing administrative and secretarial support to management teams or product areas. Specializes in providing administrative and secretarial support for a department or group of individuals. Responsibilities may include meeting coordination, supplies and equipment ordering, assistant coordination, payroll for staff eligible for overtime, and overtime reports.

Job Description

1. Process Customer/ Account Maintenance requests for Individual Customers

2. Complete all data maintenance requests with accuracy and within the agreed Service Level Agreement

3. Adhoc duties, as assigned

Job Responsibilities

Join and Report to Delivery Lead and be in the Bank’s IT Governance, Risk and Compliance (GRC) Team, part of Group Risk Management.

The role will encompass the responsibility of

1. Being a Technical Analyst and taking up the development of changes to GRC

2. Implementing and supporting vendor systems components and

3. Providing Level 3- Production Support

4. GRC application development, implementation, and support of SIT/UAT testing, which includes the below:

· Gathering and analyzing requirements and performing very appropriate and accurate impact analysis of the changes requested

· Getting involved in design for both the internal and vendor changes

· Getting involved in development, unit testing as well as system integrated testing for both the internal and vendor changes

· Providing consultation and support in addressing production related issues and tasks and also supporting SIT/UAT activities pertaining to the changes

· Planning, preparing, and executing system rollout and implementations

· Bringing about improvisations and value additions to the system and application components

Key Responsibilities

1. Requirements Management

a) Engage with System Analyst & SME to collate, understand and finalize functional and technical requirements

2. Design & Development

a) Partner with Architects and Dev. Manager to ensure solution design complies with enterprise design principles, security, and control standards

b) Partner with Development Manager in managing application teams to build the enhancements

3. Test Management

a) Partner with Test Manager to ensure the completion of SIT, UAT testing, regression/performance/ load testing and application security testing with quality results

4. Implementation Management

a) Prepare technical implementation plan across application teams

b) Coordinate technical implementation activities with release team and across application teams to ensure clean production cutover without issues and adequate post implementation support

Key Skills:

· MS Windows, Unix/ Linux OS, Unix/Linux Scripting, Pentaho, Apache Tomcat, XML, Oracle, Microsoft SQL server, SQL scripting, Sybase, Java, Aldon, Bitbucket, Control-M scheduler, SFTP/SSL, Connect Direct, SAP BI platform and tools.

· Strong analytical and good problem-solving skills, good exposure to infra setup is required.

Job Requirements

1. Min. 6-to-8-year hands on development experience in any operational risk system or any banking application

2. Experience and knowledge with Aldon LM(e) product & setup is an added advantage

3. Banking domain or financial institution working experience and familiarity with SDLC process and change management tools.

4. Must possess customer oriented and Can-Do attitude (should be able to accommodate overtime work when needed)

The candidate should:

· Have good interpersonal and communications skills

· Be a self-starter and be able to work independently

· Be a good team player and be pro-active

· Be able to work in a fast paced and team-oriented environment and be able to manage priorities

· Be able to work under pressure and work closely with stakeholders and other onshore/offshore developers

· Have strong delivery ability and be able to see end-to-end closure of issues to hit delivery, support commitments with focus & discipline

· Be a quick learner - Gain working level knowledge in any new tools and technology as needed

• Establish and manage partnerships with stakeholders, volunteers, donors, and supporters to ensure quality services for clients.
• Strengthen relationships with current volunteers, contributors, and supporters, including corporations, churches, and individuals.
• Focus on educating the community and society on the importance of a healthy family environment in raising well-adjusted children.
• Increasing the number of volunteers and donors, maintaining close communication with them, and managing donations to ensure they receive assistance.
• Create a fundraising strategy, implement policies, conduct fundraising events, and evaluate event outcomes.
• Managing volunteer placement, educating volunteers on satisfaction, training, and matching.
• Supports and advocates the vision, mission, values, work, and ministry among churches, the community, and society.
• Build a strong brand through various outlets, managing publication distribution, and performing other tasks as assigned by the Head of Home.

Requirements:

• With 1-2 years of experience in related working experience.
• Strong interpersonal skills and organizational skills
• Able to prioritize and manage tasks.

With strong team management and leadership skills.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume or send to [email protected]

EA License No: 13C6305

Reg. No.: R22109637

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

JOB TITLE

System Administrator – IT Infrastructure Support

PURPOSE OF JOB

Support the system and network administration for all IT systems thus providing a reliable platform and foundation for all IT business applications. Responsibilities include efficient and effective performance of all computer hardware, operating systems, cabling, networks and communication and IT infrastructure.

JOB FUNCTION

1. Responsible for Level 1 & 2 IT Infrastructure support, and all aspects of desktop PCs, notebooks, printers, and other peripherals which includes implementation, patching, installation and configuration.
2. Administering, maintaining, and managing the computer systems - Operating Systems and Communication Systems.
3. Maintains documentation regarding security and service records relating to hardware, software, and IT infrastructure.
4. Document, track, and monitor issues in a ServiceNow helpdesk ticketing system to ensure timely resolution.
5. Support and maintain end users account information including rights, security and systems groups.
6. Responsible in managing the data integrity, maintenance and ensure daily data is successfully backup and restore when and there needed.
7. Manage and update all IT assets records periodically.
8. Maintaining and supporting hardware, software and operating systems which in line with the goals and standards of the corporation and IT department policies. This includes installing and upgrading OS of PC hardware and software.
9. Conduct periodic maintenance, audit and compliance for desktop PCs and notebook.
10. Providing support for all office automation products, off-the-shelf application packages, users computing functions and email messaging.
11. Facilitate and liaison with all outsourced vendors for all application remote support and Move-Add-Change requests.
12. Ensuring computer and information security by implementing relevant procedures and standards.
13. Periodic update all Desktop PCs and notebooks to latest security patches and firmware. Conduct regular or quarterly end users’ computer audit and preventive maintenance.
14. Any other work assigned.

INTERACTION

Interfaces with end-users, technical support personnel in the corporation and HQ.

JOB SPECIFICATIONS

A diploma or degree holder preferably in Computer studies, Networking or Communications with at least 3 years working experience in the IT industry. Should be a team player and a reliable, responsible and diligent person that possesses initiative.

• Min. 3 years hand-on experience in administrating Windows Active Directory, DHCP, DNS, MS Exchange, MS Azure and other system related equipment.
• Min. 2 years hand-on experience in maintaining and troubleshooting Cisco network equipment’s, Global Protect VPN and Aruba wireless devices.
• Min. 2 years hand-on experience in managing and configuration of COMMVAULT, Solarwinds, Microsoft Defender, Azure Intune, Endpoint, Microsoft Authenticator, OKTA, OneDrive etc.
• Min. 2 years hand-on experience in Virtualization Technology, VMware, Citrix and SharePoint.
• Preferably holder of MCSA or MSCE, and/with CCNA, and other Management, Service desk skills.

Job Roles

1. Execute the assigned duty as per the duty roster.

Driving Duties:

• To collect and drive buses from designated drop off areas to fuel bays.
• To drive fueled buses through the Auto Bus Wash machine in accordance with the requirements.
• To ensure electric buses are plugged into the designated chargers and ensure charging process started.
• To ensure buses are parked according to company’s daily deployment.
• Drive safely and ensure an accident-free environment.
• Comply with relevant SOPs.

Refueling Duties:

• To ensure all buses are properly refueled and recorded.
• Proper and careful handling refueling equipment.
• Proper and accurate recording of refueling information.
• Comply with refueling SOPs and relevant SOPs.

Demounting Duties:

• Ensure complete demounting of all the buses per demounting list.
• Proper accounting/documentation after the completion of demounting activities.
• Comply with all demounting SOPs and relevant SOPs.

Traffic Control:

• Ensure safety and orderly parking of buses whilst waiting for refueling inside Loyang Depot compound.
• Comply with Safety and accident SOPs.

2. Support any other activities as required for run-in/ Garaging activities.

3. Proper housekeeping in the workplace.

4. Adhere to workplace safety and health policies, practice safe work procedures and safety rules implemented at the workplace; and not engage in any unsafe or negligent act that may endanger self or others.

Job Requirements

• Candidate should possess at least a minimum Primary and/or Secondary School Certificate or equivalent.
• Candidate to have a valid Class 3 driving license with minimally one year of driving experience.
• Able to work 6.30pm to 2.30am (Overtime may be required).
• Prior working experience would be advantageous.

Interested applicants are invited to Apply Now or contact us at 88766001 for more information.

We regret that only shortlisted applicants will be notified.

Responsibilities:

• Proficient in implementation, management and troubleshoot AWS Technologies, Openshift Container Platform, Microservices.
• Proficient in Operating System such as AWS Azure, Linux, Red Hat Enterprise Linux and Microsoft Windows
• Maintain, Manage and Monitor Cloud Infrastructure
• Resolve IT infrastructure issues
• Proactive handling of project and supporting project implementation
• Create high-quality technical documentation
• Support out of hours work if schedule requires
• On-board new Cloud technologies, challenge existing implementation in a professional and constructive manner
• Engage in Cloud security activities
• Comply with ITSM/ITIL methodologies in day to day operations of IT Infrastructure

Requirements:

• Resourceful and self-driven individual with sense of urgency and commitment
• Ability to work effectively in a fast paced implementation environment
• Minimum 5 years of working experience in the related field is required for this position
• Preferably Executives specializing in AWS Cloud, Linux, Java, python, scripting
• Knowledge of Cloud security tools like Aqua, Tenable

Singapore American School (SAS) is an independent, non-profit, co-educational day school offering an American-based curriculum for preschool through grade 12 with more than 4,000 students from more than 50 nations and over 700 faculty and staff on one campus. Our core technology platforms consist of Apple endpoint devices and Google Workspace for Education among a wide variety of classroom technology and applications to support academic and operational needs.

At SAS, High School supports a BYOD program while Middle School has a 1:1 Macbook program. The Elementary School, grades 1 through 5 has a 1:1 iPad program.

Roles and Responsibilities:

The IT Support Engineer (ITSE) is responsible for providing technical support to students, teachers and staff and answering general inquiries for all endpoint hardware, software and audio visual technologies. Specific responsibilities warrant proficiency in using current technology tools and digital platforms to create, communicate, collaborate and organize.

• Provide tier 1 troubleshooting and support, guiding users with steps over the phone, through remote support tools or in person.
• Tier 2 responsibility to support at least one of the assigned technology systems, as directed by the supervisor
• Provide AV/IT equipment setup and ongoing support for school events
• Installing, un-installing, configuring and troubleshooting software on students’, teachers' and staffs' SAS IT devices
• Maintain and support endpoint information technology solutions including audio visuals in a learning space or an office environment.
• Understand and assist in management of digital signage solution on campus
• Face to face and remote support for educators, students and parents.
• Guiding students, teachers and staff on IT software/system and hardware usage
• Recording all incidents and requests with relevant details in the helpdesk system reported via walk-ins, phone calls or emails.
• Vigilantly and effectively monitoring, evaluating and sharing responsibility with other team members for all incidents and requests reported via the helpdesk platform.
• Working diligently to meet the assigned SLAs (Service Level Agreements) for all reported issues and requests.
• Analyzing and evaluating all reported incidents and requests for any coordination, collaboration, escalation or delegation required with other tier 2 or tier 3 level support in the team.
• Collaborating with divisional tech help center coordinators to perform duties when stationed at a divisional tech help center.
• Assisting with deployment of purchased hardware and software
• Assisting with e-waste management of SAS technology hardware for donation or disposal
• Configure Apple devices using Mobile Device Management software
• Assisting team’s procurement specialist to correspond with vendors for faulty hardware unit repairs and replacements
• Performing other duties as and when assigned by the supervisor

Work Hours:

• Work timings will rotate between the slots of: 07:00 am to 03:45 pm, 7:15 am to 4:00 pm, or 08:00 am to 04:45 pm, including a 45 min lunch break

Qualifications and Experience:

• Diploma in Information Technology / Computer Engineering / Business Information Technology
• Relevant experience (at least two years) in providing IT Support in a dynamic environment
• Excellent communication skills in English (verbal and written)
• Positive work attitude and initiative
• Knowledge of Apple hardware and software (macOS, iOS, tvOS)
• Knowledge of audio visual hardware and systems
• Experience in Google Workspace Applications (GMail, Google Drive/Docs, etc.)
• Interest and good knowledge of technology troubleshooting, maintenance, and installations
• Able to work diligently, independently and under time constraints
• Positive and growth mindset with excellent customer service skills
• Ability to learn and adapt to new technology developments
• Keen interest and experience in researching and collaborating with team on seeking new technology solutions
• Ability to work cooperatively with the team
• Ability to be flexible, creative and problem solve novel technology issues in a fast paced and dynamic environment
• Mobile Device Management knowledge would be an advantage

Job Responsibilities

-Provide clients with pre-sales and after-sales technical support services;
-Provide professional technical training for clients;
-Responsible for the establishment of Singapore technical team, develop a sound training plan and management mechanism to train technical personnel;
-Cooperate with business personnel to complete the market development work. Visit clients, attend exhibitions, seminars and other activities;
-Responsible for the communication and implementation of project requirements and localization requirements, and provide clients with system solutions;
-Promote the optimization and upgrading of products, so that products better match the Singapore market demand;
-Conduct new device testing experience and track devcie testing problems; Analyze competing products;
-Responsible for tracking and handling all kinds of device problems, and solved the device problems in time.

Find Out Even More At: https://tinyurl.com/mindflex-full-time-position

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

About Us:

MindFlex Education Pte Ltd is Singapore's #1 Education Agency. Our team is highly focused on bringing the best value to our clients, whilst building an enjoyable and vibrant office culture. Cultivating and caring about our personnel remains at the heart of our company. We promote a fun-filled family-like environment with strictly no office politics and no overtime culture.

We are currently expanding and looking for fresh & energetic talent to join our team. If you are a great team player with a good sense of responsibility and work ethic, do apply to this posting and we would love to get in touch with you!

Job Scope:

- Handle Day-To-Day Business Operations of Singapore's #1 Education Agency

- Attend to interested clients via various forms of warm leads (form orders, calls, WhatsApp...etc)

(no cold-calling or anything of that sort!)

- Assist clients in shortlisting and recommending suitable tutor profiles based on their criterias

- Coordinate and arrange 1st tuition lesson for clients and tutors

- Follow-up with any necessary administrative support and after-sales service

- Familiarize with and utilize custom-made company software which is focused on automation

Job Requirements:

- Friendly, Passionate and Energetic Team Player

- Organized and Good Administrative Skills

- Responsible and Strong Work Ethic

- Decent Typing Speed and Computer Skills

- Polite, Patient and Calm Personality

- Able to Commit for Minimum of 1 Year

- Poly & University Fresh Graduates are welcome, no experience required

Salary:

- $2,300 - $3,000/Month + CPF

(Depending on Qualifications & Work Experience)

- Attractive Monthly Team Bonuses ($200-700/month)

- Looking at about $2,500 - $3,700/Month or more after incentives

- Clear Salary Progression, Annual Salary Review (Minimum 10% Increase)

Working Hours:

- 4 Weekdays, 1 Weekend OR 3 Weekdays 2 Weekend

- 9.00am - 6.30pm

- Strictly No Overtime and No Bring-Work-Home Culture

Why Choose Us:

- Fun Working Environment

- Casual Working Attire, Relaxed Setting

- Spacious Office with Modern & Fun Entertainment Facilities (Pool Table, Playstation 5, Karaoke Set, Board Games...etc)

- Company Meals / Outings / Events / Bonding Activities

- Full Leave Benefits: PH, Annual Leave, Sick Leave

- Strictly No Office Politics / Drama

- Great and Enjoyable Company Culture

- Career Progression and Extremely Low Staff Turnover Rate

- New Bright Hill MRT (Brown-Line) at Doorstep of Office

Others:

- Shortlisted candidates will be contacted for a short interview over Zoom or Face-to-Face

- Signing of Non-Compete contract will be required upon successful employment

Application Support Engineer

• Working Hours: Shift Work
• Working Location: Central
• Remuneration package: Up to $4.5k + AWS + Performance Bonus

Responsibilities

• Running on 24/7 shift level 1 application support.
• Assist in the maintenance of 24/7 applications, high-availability systems
• Identify and document user and system issues
• Ownership of all issues that are raised, through to closure regardless of which development team or vendor ultimately resolves the issue
• Maintain a knowledge base of known defects, issues, process, techniques etc. Update and manage problem tickets appropriately
• Manage stakeholder relationships with management, other technology teams or end-user clients on a day to day basis
• Conduct application testing, support client application testing, and collect and summarize test result
• Create and maintain job schedules, job tracking, client communications, team communications, Web reports, and other documents that may be required
• Train users on applications and help them resolve application issues
• Liaise closely with business users and build good rapport
• Handle escalations and manage client expectations on an ongoing basis

Requirements

• Qualification in Computer Science or equivalent
• Experience with some programming languages(HTML,JAVA) will be an added advantage
• Excellent verbal and written communications skills, including the ability to create organized and informative reports, as well as comprehensive, accurate documentation
• Comfortable working directly with end users
• Willing to work on rotating shifts including weekends and public holidays

If you are excited with this opportunity and enjoy making things happen, do apply now!

OR

Email your updated resume to: spat(at)scientecpersonnel.com by quoting "J43439" in your email subject for faster processing.

All job applications will be processed with strict confidence and only shortlisted candidates will be contacted.

Aloysius Tan Sheng Rong - R22110441

ScienTec Consulting Pte Ltd - 11C5781

CoreTRM provides a cloud-based E/CTRM software platform to Oil and Commodity Trading organisations in Singapore and around the world.

https://coretrm.com/

E/CTRM stands for Energy/Commodity Trading and Risk Management software. Our platform allows trading organizations to handle and simplify the full trade lifecycle of physical and derivative trades from trade capture, through operational logistics, to financial settlement.

Our risk management features enable management to track profit and loss, positions and credit, monitor risk metrics, duties segregation, and ensure adherence to trading limits in real-time.

Due to rapid expansion and business needs, we are now looking for a Support Analyst to assist clients using our platform.

Responsibilities

• Provide Level 1 and Level 2 support via email, IM and phone to existing clients
• Log all support issues in the company issue tracking system
• Monitor outstanding issues and ensure they are dealt with within the Service Level Agreement
• Perform ongoing configuration of support issues
• Work with new clients to ensure smooth transition from implementation to support
• Resolve or explain issues to client satisfaction
• Escalate issues to the development team when appropriate
• Raise change requests for platform enhancements
• Liaise with CoreTRM product developers on changes and enhancements
• Follow CoreTRM standards, procedures, and policies
• Provide after work hours phone stand-by support (on shift with other support analysts) and/or ah-hoc cover for other support analysts (including overseas ones) when needed
• Other ad-hoc duties if needed

Requirements

• IT knowledge/skills is helpful but not a must
• Understanding of oil trading is helpful but not a must
• Excellent communication and analytical skills
• Ability to thrive in a very fast-paced and dynamic environment

NOTE: This is a client-facing role, and not an IT role. Our software is so well-designed that only some basic understanding of IT is sufficient. Ideally, the suitable candidate is a believer of systems and interested to know more about the world and processes of oil trading.

(Only Singaporean need to apply)

The following are mandatory requirements:

• Must be subject matter expert on databases.
• Must be able to work independently with minimal supervision.
• Must possess great collaboration skills.
• Must have proven database knowledge on Oracle databases.
• Experience with database replication tools and technology will have an added advantage.
• Preferable with government sector experience.

Scope of Work

• Manage the database technologies, such as RDBMS and NoSQL databases.
• Perform database security activities, not limiting to regular database security reviews, implementing database security policies, setup database logging, and regular database patching.
• Identify and mitigate audit risks on database implementation.
• Ensure proper database governance policies in every database deployment.
• Collaborate with various teams on continuous integration and delivery (CI/CD) to ensure database releases are always in good standards with proper governance.
• Maintain database documentations.
• Conduct database knowledge transfer.

Good-to-have skills

• Able to automate database pipelines for database deployment.
• Perform Proof-of-Concepts on new database technologies.
• Perform database performance tuning tasks.

Qualifications and skills

• Degree in Computer Science or an equivalent degree.
• Minimum 5 years of relevant experience in database management.
• Basic knowledge on continuous integration and delivery (CI/CD).
• Demonstrates a strong understanding of RDBMS databases such as MSSQL and Oracle databases.
• Experience in working with DevOps and AGILE methodologies.
• Excellent team player with good communications skills.
• Strong analytical and logical skills.

Roles & Responsibilities:

• Candidate will be part of our Support team liaising with Product developers to support Client Products deployed at customer sites across the globe.

• Will work along with the Support Lead, take up support tickets assigned, probe the issue, and give possible resolution within the Turn Around Time.

• Candidates will be trained in client products to give end to end resolutions on usual technical issues raised.

• Candidates will be receiving, prioritizing, documenting and actively resolving issues that arises out of our products in any contact center production environment.

• Job profile involves travel to Customer Site across the globe on need basis to perform any support related activities on Client Products.

• Must perform technical troubleshooting on our products implemented at customer site by taking a remote session (or) by coordinating with onsite engineer.

• May have to extend regular work timings and work on various time zones while working on Support tasks assigned.

• Will report to the Support Lead and will be part of INDIA Delivery Center.

Required Professional & Interpersonal Qualities:

• Any Graduate / BE / BTech /MCA.

• Exceptional ability to build and manage relationships and expectations with stakeholders, supporting organizations, and peers.

• Excellent communication, management, negotiation, and organization skills with the ability to communicate at executive levels of the organization.

• Working according to target market time zone a must. Excellent verbal, written and effective communication skills.

• Demonstrated ability to achieve stretch goals in a highly innovative and fast paced environment.

• Effective time-management, organizational and prioritization skills.

• Strong sense of responsibility, accountability and passion about quality of work, desire to learn and take ownership.