The Opportunity

• Opportunity to work for one of the leading financial service providers and top banks
• Great exposure and dynamic working culture
• Opportunity to develop Employee Experience strategy with Generative AI
• Work location: CBD

The Job

• Manage the Employee Experience Council (EXC) as part of the programme office, ensuring alignment to Employee Experience strategy and consistent communications to employees
• Develop aspirational Employee Experience strategy with Generative AI
• Discover and define challenges impacting Technology Satisfaction and partner relevant squad members/ stakeholders to uplift Technology Satisfaction

The Talent

• Bachelor degree with >5 years of experience in financial services or consulting, is a critical thinker, creative problem solver, and process driver
• A self-starter and collaborator that flourishes in a fast-paced, ever-changing, and deadline-driven environment
• Ability to manage a wide range of stakeholders and objectives with conflicting and competing priorities
• Ability to adapt and understand dynamic and ecosystem of the firm in order to interact with relevant stakeholders
• Proven track record to work creatively and analytically with digital solution and technology driven organisation
• Demonstrate curiosity and passion in emerging trends and technologies

Next steps:

• Drop your resume and contact us to follow-up, or send your resume to [email protected]
• Email Topic: Apply Business Analyst - Employee Experience|Technology (Banking)

Sarah Ng Mei Wern
EA Licence Number: 91C2918
Personnel Registration Number: R1983856

Roles and Responsibilities

· Oversee, manage multiple vendors and external providers of ICT services, work with team members from application and infra teams, to deliver project on time and within budget

· Assist in business Change Management activities

· Analyse, facilitate, model, and organize information in order to reconcile conflicts, elicit requirements and distinguish solution ideas from business needs

· Assist in Hands-on coding and scripting

· Project Management (Scope, Budget and Schedule) including regular management reporting for maintenance and/or development projects

· Conduct requirements workshop to gather user requirements and analyses business processes to provide clear analysis and documentation of the problems

· Ensure that projects are executed based on the project plan to meet identified business needs, within agreed parameters of cost, duration and quality

· Participate and contribute in project activities such as Requirement Gathering, User Acceptance Testing, Training & Implementation

· Review project deliverables. e.g. functional specifications, system test plan & results, user guide, operation manual

· Plan and perform user acceptance testing

· Assess service requests for enhancements and maintenance of systems

· Ensure Service Level Agreements for projects and incidents are met

· Identify potential project risks and its implication to the organisation and to recommend mitigating measures so as to manage the risks

· Understand the IT management policy, quality management policy and security guidelines to ensure the development processes, procedures and system are designed to comply with these policies and guidelines

· Manage and resolve day-to-day IT related issues pertaining to application, infrastructure or security, to facilitate smooth running of daily operations

Knowledge and Skills

EDUCATIONAL QUALIFICATIONS

· Tertiary education in Computer/Computer Science or Electronics Engineering or Information Technology or equivalent

· Project Management Certification or equivalent

RELEVANT EXPERIENCE

· Relevant working experience as a developer/ technical Business analyst or equivalent in at least 2 Agile/ full project development life cycle

· Cloud solutioning and hand-on experience with AWS managed services

· Ability to work both independently and as part of a team with professionals at all levels

· Strong problem-solving skills and able to prioritise and manage multiple tasks

· Good design, coding, testing and debugging skills

· Relevant experience in requirement elicitation techniques such as design thinking, persona analysis and customer journey mapping etc

· Solid knowledge of relevant technology concepts (e.g. client-server, relational dsatabases, cloud-based architectures, docker and containers)

· Relevant experience in and knowledge of microservice architecture will be advantageous

· Relevant experience in facilitating user requirement workshops

· Relevant experience in web-based development and mobile IT projects

· Working experience in .Net/J2EE applications is preferred

· Proficiency and experience in programming (Python, VB.NET, C#, JavaScript, HTML, CSS) is advantageous

· DevOps experience is preferred to be able to handle and review works done by partners.

· Working experience in government environment will be advantageous

· Familiarity with governance, adoption of digital services in enterprise IT environments.

· Work experience and strong troubleshooting skills in resolving application, infrastructure (including desktop, server, network) and security related issues in a (Singapore) government environment is preferred

Others:

Strong analytical, conceptualisation and problem-solving skills

Ability to take a broad, strategic perspective as well as drill deep to understand business needs and challenges

Team player with strong organization and people handling skills

Excellent communication skills, both oral and written, with the ability to pitch ideas and influence stakeholders

Our client , a leading financial services firm is looking to hire a Senior Executive – Investment Compliance based in Singapore.

The role is pivotal in meticulously ensuring pre- and post-trade compliance monitoring. This involves aligning with regulatory, client agreements, and group policies related to investment guidelines

Key Responsibilities:

Harmonizing Compliance:

• Fine-tuning guideline compliance for regulatory and client harmony.
• Conducting daily pre- and post-trade Investment Compliance monitoring.
• Advising on nuanced interpretation of investment guidelines.
• Elevating efficiency through innovation and automation.
• Addressing breaches transparently.

Delegation Oversight:

• Orchestrating regular attestations from delegates for a harmonious relationship.
• Participating in ongoing due diligence for pitch-perfect compositions.

Coding & Innovation:

• Translating guidelines into innovative language.
• Leading centralization of rule coding and testing for efficiency.

General Assignments:

• Taking center stage in additional compliance tasks assigned by supervisors.

Experience/Qualifications:

• Graduate/post-graduate degree in Business/Accountancy/Finance.
• Minimum 2 years in financial regulatory compliance, preferably in asset management.
• Strong knowledge of MAS Code of CIS, Central Provident Board Investment Scheme, and UCITS Investment restrictions.
• Preferred experience with BlackRock Aladdin or similar systems.

Interested candidates please share your updated CV to [email protected]

There is currently an open position for an IT Helpdesk Analyst.

• The purpose is to handle emails, phone calls and provide remote assistance: IT helpdesk first-level support. To provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.
• Call Center experience is advantageous
• Basic experience with IT troubleshooting
• Problem diagnostics via remote support tool and calls
• Familiar with office productivity tools such as O365
• Familiar with Ticketing System (ServiceNow, Jira)
• Experienced in using Active Directory (Azure, Microsoft)
• Strong communication skills and detailed work
• Proficient Customer Service
• Proficient email and verbal communication
• Qualification: Nitec or equivalent
• Experience: Min 2 years related experience.
• Able to provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.

Main Responsibilities:

• Monitoring and forecasting the supply and demand dynamics of the global iron ore and steel markets, as well as the key drivers and risks affecting them. 
• Providing timely and insightful analysis and commentary on the iron ore and steel market developments, trends and outlooks  
• Developing and maintaining quantitative models and databases to support the iron ore and steel market analysis and forecasting. 
• Collaborating with other analysts across different commodities and regions to ensure a consistent and integrated view of the commodity markets. 
• Contributing to the development and improvement of the research products, methodologies, and tools. 

Experience:

• At least 3 years of relevant experience research or trading, preferably in a commodity trading house, consultancy, or financial institution. 
• A strong understanding of the iron ore and steel market fundamentals, drivers, and dynamics, as well as their impact on the dry bulk market. 
• Excellent analytical, quantitative, and problem-solving skills, with attention to detail and accuracy. 
• Excellent communication, presentation, and interpersonal skills, with the ability to work independently and as part of a team. 

Other skills (Computer Skills, etc)

• Proficient in Excel, PowerPoint, and other data analysis tools.
• Skillful in Python. 

Languages:

• English (Fluent)
• Ability to read and write Mandarin would be an added advantage 

Academics:

•  Degree in Economics, Finance, Engineering or related field of study

Based in Singapore, the position entails developing, writing, and publishing timely market driven insight and strategies on global currency and rates markets incorporating an awareness of impactful factors and events in the adjacent rates, credit and fund flow markets.

Candidates must demonstrate their keen interest in and familiarity with the mechanics of currency and rate markets, alongside a strong grasp of relevant macro-economic drivers and a love of conveying their ideas and opinions via a mix of shorter “pulse” and longer “insight” stories.

We want to meet professional candidates who can demonstrate their knowledge and passion alongside the ability to marry written insight with engaging charts and graphs utilising proprietary and other data resources.

To that end, proficiency with data handling tools, particularly Excel and VBA, as well as strong skills in data analysis and visualisation, are as important as market experience for this position.

The successful candidate should ideally have spent time as a professional currency, fixed income and or economic research analyst/strategist or reporter. Experience in bank trading or as an investment adviser in a private banking or fund set up would also be an advantage.

While an established contact base would be a distinct advantage, enthusiasm to build and maintain your own is a fundamental to success, as is proactively engaging with clients and contacts. Otherwise, a strong desire to produce real time, opinionated and concise market research and fluency in the English language are crucial.

Key Elements of the Role

• Provide support to generate trading insight and strategies in G10 and EM Asian Currency and Fixed Income markets and cross asset classes based on fundamental macro analysis and experience
• Contribute to ensuring an accurate and timely flow of reasoned opinion demonstrating close touch with markets
• Formulate and publish longer term research and presentations, incorporating fund flows, charts
• Exercise and apply sound judgement in analysis of market moving influences
• Develop and maintain a deep regional contact base, cultivating sources from both sell-side (bank) and buy-side (investor) communities
• Contribute to daily, weekly and special reports
• Provide flexible cover for colleagues across multiple disciplines and possibly time zones

Job Description

• To perform requirement analysis and oversee the implementation of architectures of project scope
• To provide customized reusable solutions of project, program or operational scope
• To develop high-quality and detailed designs
• To conduct unit testing using automated unit test frameworks and identify and address possible risk by conducting mitigation action planning
• Conducting configuration of your own work or from the team and assess the technical impact of multiple technologies/strategies
• Reviewing the work of other developers with feedback for improvement (if applicable)
• Using coding standards and best practices to ensure quality deliverables
• Contribute as a team member to an operational, integration or application architecture requirements, design, implementation, or on-going operations deliverables

Requirements

• Candidate must possess at least a Diploma/Degree in Computing/Information Technology or equivalent
• At least 5 years of development experience in Java
• Experience in Spring/Spring Boot framework
• Experience in relational databases such as Oracle and MySQL
• Experience in implementing web services such as SOAP and RESTful web services
• Experience in frontend frameworks such as Angular, Struts, jQuery and Bootstrap
• Experience in batch processing implementations
• Have implemented some form of custom frameworks such as security and validations
• Have some team leading experience
• Good verbal and written communication skills
• Advanced understanding of modern software development methodologies
• Advanced understanding of software testing methodologies, scripting and tools
• Minimum experience of three or more full SDLC for web application projects
• Ability to work effectively in a team and with client
• Experience in Agile development environments
• Experience in DevOps toolchains
• Experience in container platforms such as Docker and Kubernetes
• Experience in messaging platforms such as Kafka and IBM MQ
• Experience in Application Servers configurations like WebSphere and WebLogic will be an advantage
• Experience in software testing tools such as Selenium, Karate, Microfocus UFT and Katalon

Responsibilities

• Translation of business requirements from internal stakeholders in high quality Application Design.
• Analyze and translate business requirements into documentation, product rules and draft concise and detailed technical and functional solution documents for development.
• Ensure the completeness of the business requirements and add value by proposing best-in-class solutions.
• Providing inputs to operational considerations related to Temenos platforms in particular T24.
• Deep understanding of the private banking modules like SC, DX, SY, Corporate actions and accounting/ reporting modules.
• Implementation experience of the SWIFT messaging, interfacing patterns, STP processes, order-processing flows.
• Excellent personal organization and ability to prioritize and carry out multiple tasks. Able to influence and drive projects to meet key milestones and overcome challenges.
• Able to translate functional requirements to efficient and fit-for-purpose technical solutions.
• Working with the Business users and Product owners for different strategic solutions.

Skills Requirements

• Bachelor’s or Master’s degree in engineering/Technology or related course.
• 12 -16 years of development experience in T24 platforms as well as in providing solutioning expertise to the Development team.
• Exposure to Latest T24 release R19+ and to T24 Upgrade processes.
• T24 performance optimization and T24 data Archiving.
• Experience with Tivoli, Dynatrace, Splunk or similar tools for logging and monitoring.
• Oracle DB concepts relevant to T24, Linux scripts.
• Understanding of deployment architecture and infrastructure.
• Experience in T24 Upgrades and data migration best practices.
• Possess excellent communication, written, oral and interpersonal skills.
• Experience working in Agile environment.

Good to have

• Expertise in T24 R16 and higher.
• Expertise in TAFJ R16 and higher.
• Multi-Company set-up and multi-app server set-up.
• Hands on with Design Studio, Source code repository, Job schedulers, SQL developer.
• Experience in Temenos Unit Test framework.
• Exposure to Integration framework and Interaction framework (IRIS), MQ, JBOSS.
• Understanding on T24 COB and Services framework.

JOB DESCRIPTION

We are looking for a Technical Account Engineer to maintain, upgrade and manage software, hardware, and networks. Resourcefulness is a necessary skill in this role. You should be able to diagnose and resolve problems quickly. You should also have the patience to communicate with a variety of interdisciplinary teams and users. Your goal will be to ensure that our client’s technology infrastructure runs smoothly and efficiently.

Your responsibilities include:

· Maintenance and operational support of IT equipment.

· Troubleshoot and rectify end users IT incident.

· Manage of incident and service request tickets.

· Setup/ change / replacement of IT infrastructure products such as switch/ server/ backup/ phone & CCTV system

· Manage of software renewal support according to customer decision.

· Manage of equipment maintenance renewal according to customer’s decision.

· Upgrade systems with new releases and models

· Health check reporting

· Deskside support including but not limited to desktop/ laptop and printer.

JOB REQUIREMENTS

· Minimum Diploma in Information Technology, Computer Science, or a related discipline; professional certification (e.g., Microsoft Certified Systems Administrator (MCSA)) is a plus.

· At least 2 years’ experience in similar capacity as a System Administrator, network administrator or similar role.

REQUIRED SKILL-SET

· Experience with networks (LAN, WAN) and device patch management

· Basic knowledge of system security (e.g., intrusion detection systems) and data backup/recovery

· Familiarity with various operating systems and platforms

· Resourcefulness and problem-solving aptitude

· Excellent communication skills

**We regret that only shortlisted canddiates will be notified. Personal data collected will be used for recruitment purposes**

Review electrical engineering drawings and refer issues requiring changes.

Assign job tasks and work as per electrical project schedules.

Review all electrical drawings with Leadmen performing on assigned jobs to them.

Stimulate fabrication standards to ensure quality work attained from assigned staff.

Recruit, guide, train, monitor and terminate assigned employees as required.

Recommend effective solutions specified particular weight related to employment status of employees.

Schedule, assign, plan and supervise electrical shop personnel performance on different electrical projects.

Plan and prepare work and equipment usage schedule

As a business process analyst intern, you will be required to work closely with business stakeholders to:

• Derive, scope and define business requirements in line with the business vision
• Identify, document, analyse and improve business and system processes and user journeys
• Participate in requirements documentation, functional design, change management, user training, and delivery efforts in alignment with the Project Manager

Job Description

• Formulate and define system scope and objectives using knowledge of information technology and industry knowledge/ requirements.
• Act as a liaison between client and technical solutions/ support groups, using strong communication skills to elicit, document, analyze and validate business processes, systems, and solution requirements.
• Research, identify, and specify solutions to problems.
• Support and conduct visualization, user experience and configuration elements of solution design.
• Document requirements specifications using high-maturity methods, processes and tools.
• Support requirements management and change management processes.
• Support aspects of the business cycle, including proposals, feasibility studies, and implementations.
• Consider the business implications of the application of technology to the current business environment.

Requirements

• Typically a Bachelor's degree in a technical or business discipline or equivalent experience.
• Minimum of 2 years of related experience or a Master's degree and up to two years of experience.
• 2 or more years experience.
• Essential: requirements determination using structured techniques for documentation, analysis, evaluation/ validation; decomposition of high- level information into details; abstracting low- level information; distinguishing requests vs needs; distinguishing requirements vs. solutions; classifying/ prioritizing requirements; requirements change management and traceability; identifying risks; applying creativity to solving complex problems; building relationships and working collaboratively; effective verbal/ written communication; experience in an industry domain.
• Specialized: developing structured user manuals and training; business rules modeling; develop and executing acceptance test plans.

about the company
We are presently working with a growing European law firm with global offices in EMEA & APAC and a strong presence in the logistics and resources sectors.

about the job
You will be a pioneer hire as an experienced analyst handling KYC/AML, sanctions and client due diligence screenings for the new business intake team across the firms various APAC offices including Oceania, North Asia and South East Asia regions.

about the manager/team
You will be working in tandem with a senior compliance advisor based in Europe.

skills and experience required
You will require prior compliance, AML/KYC and/or sanctions screening experiences in a legal firm or within a management consultancy firm.

To apply online please use the 'apply' function.
(EA: 94C3609/ R23115352)

This role is designed for a marketing executive (at least 3-5 years’ experience) with robust track record and technical skills in digital and performance marketing strategies, marketing analytics, excellent interpersonal and communication abilities, strong campaign and agency management track record, focused commitment to excellence, and deep motivation to learn and grow.

Key responsibilities:

1. Strong driver of all marketing campaigns with a clear eye for technical set-up and technical optimisation
2. Define clear marketing objectives and measurables with external agencies and
3. Curate target personas, competitor social and digital landscape and customer journey to develop actionable insights
4. Audit content calendar and provide actionable, research-based input to curate content
5. Manage SEO agencies with a clear eye on 1) target KPIs 2) SEO goals 3) technical process
6. Work with external freelancers on the design and production of marketing collaterals and assets
7. Work with external marketing agencies for on-site marketing and partnerships/sponsorships with key stakeholders such as universities
8. Build relationships with our external partners in Southeast Asia and Australia, manage communication lines, and oversee booking data from each partner
9. Strategic identification of the right marketing channel (OSEP) and the right content type based on user journey and target persona.
10. Assist the team in developing an overall content marketing plan and digital marketing plan
11. Manage, report and optimise the performance of organic channels and campaigns
12. Manage, report and optimise the performance of paid channels and campaigns
13. Ownership of marketing KPIs for each content asset class and for each marketing channel (OSEP)
14. Promote our marketing assets and content on various marketing platforms/Channels outside of Facebook/Google
15. Work closely with agency in A/B testing to optimise ad performance
16. Monitor and manage cost per clicks to ensure optimised investment returns
17. Provide reporting fortnightly to management
18. Write clear briefs with specific, measurable targets for short-term promotion or engagement campaigns and facilitate implementation.
19. Provide clear reporting on performance of short-term campaigns
20. Manage KOL campaigns with clear ROI reporting and recommendations

Required skills and attributes:

1. Bachelor's degree preferably in business, data analytics or marketing with good honours OR general degree with honours with training and certification in digital marketing
2. Candidates with 3-5 years of experience and proven track record as a digital and performance marketing specialist
3. Extensive hands-on experience in campaign management tools and A/B experimentation
4. Experience in articulating coherent and well-defined marketing strategy paper and agency briefs
5. Strong in campaign and project management, with ability to work with multiple stakeholders, manage competing priorities, and meet tight deadlines
6. Well versed in campaign performance management, optimisation and reporting across all OSEP channels
7. Strong experience in working with copywriters, graphic designers and other content creators to curate brand-specific, original and impactful content that drives marketing outcomes and meet campaign goals
8. Technically competent in the functionalities of google analytics and search engine optimisations
9. Agency experience a big plus
10. Experience managing a marketing budget or a team is an advantage
11. Deep understanding on how to use data to optimise performance of website, Adwords, and Facebook Ad
12. Robust track record in building brand awareness through managing organic (shared/owned/earned) social media post and brand campaigns.
13. Strong Microsoft Power Point and Excel Skills desirable
14. Must be energetic, goal-oriented and outcome-driven with a strong bias for action
15. Strong content curation background and ability to chart and execute a strategic SEO roadmap
16. Have a customer-oriented mindset and an acumen for understanding and addressing customer needs and wants
17. Excellent time management and organisational skills
18. Dependable and proactive in follow up
19. Robust execution and implementation abilities
20. Highly independent and able to work under stressful situations

Our client is one of the reputed MNC firms in Singapore

Responsibilities

• Support trade applications rollout of changes and/or problem fixes into production system
• Work with L2 team in incident management and production monitoring
• Work with L3 team lead to plan problem fix to meet delivery.
• Implement changes in production following Aldon LME and/or DevOps process
• Analyse production issue trend and give feedback to development on quality improvement and issue prevention

Skills/Requirement

Must have Skills:

• A Bachelor or Maser degree in Computer Science, Information Technology
• 6 or more years IT working experience in production support role in bank/FI environment
• Alternatively, working experience in development role is acceptable, understand application issue, analyse root cause and implement fix
• Be proficient and hands-on experience in AS400 system and COBOL programming; be able to use TAMIC tool is an advantage
• Good experience in FX/Trading Life cycle domain.
• Ability to work independently and sharp problem analysis and resolution skills
• Good communication skills with technical and non-technical stakeholders
• Time management and work prioritization
• Be able to work under pressure and handle multi-tasking

Interested candidates, who wish to apply for the above position, please send in your resume to [email protected]

We regret to inform that only shortlisted candidates will be contacted

PERSOLKELLY Singapore Pte Ltd
EA License No. 01C4394
EA Registration No. R1547247 (Jyothi Chandrakanth Kamath)

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By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its local and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an emailto let us know. Please feel free to contact us if you have any queries.

All parties involved in any form of workforce engagement are to strictly adhere to prevailing regulations and laws that govern local fair employment practices, and to invest reasonable efforts in building a strong Singaporean core workforce, recruit and select candidates based on merit and prohibit discrimination based on age, race, gender, religion, marital status and family responsibility or disability. For more information, please refer to MOM and TAFEP websites.

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Responsible for carrying out maintenance works in a safe, efficient and timely manner in accordance with maintenance strategy, to meet planned schedule requirements.

Responsibilities:

· Attend to work orders allocated by Maintenance Engineers

· Analyse process parameters, alarms and information / drawings to diagnose and trouble shoot equipment problems

· Perform preventive maintenance to ensure that plant equipment and auxiliary systems continue to operate smoothly and efficiently

· Perform unit functional test for re-commissioning of overhaul units

· Lead in the repair or replacement defective or malfunctioning components of machinery and equipment

· Assess spare part requirements and raise purchases, record parts and materials used and review tender quotations

· Coordinate logistic arrangement for all maintenance activities

· Maintain a safe and orderly work area by practicing organised housekeeping

· Preparation of weekly activity reports

· Perform other duties as assigned by supervisors

Requirements:

· Diploma in Electrical / Electronics Engineering or equivalent

· Self-driven, with good working attitude and a good team player

-Perform diagnostic analysis of the network system, identify possible faulty devices, troubleshoot faulty modules, troubleshoot network problems and outages and prepare necessary documentation detailing actions taken.

-Monitor system performance and track usage and develop and deliver a trend analysis of system load, usage and response.

-Monitor the reachability of all connections within the network adhering to circuit restoral priorities and initiate troubleshooting to restore full network capability.

-Analyze system functions and failures to isolate and define problem areas

At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

Citi Global Wealth (CGW) brings together the full power of Citi to serve the entire continuum of wealth clients, from affluent to ultra-high net worth to family offices.

Citi Private Bank (CPB) is dedicated to serving the world’s wealthiest individuals and their families. From 52 locations across 20 countries, we offer our services to more than 14,000 ultra-high net worth clients from nearly 100 nations. Our clients include entrepreneurs, business leaders, executives, their heirs and families, whom we offer customized services to help protect and responsibly grow their wealth. Our unique approach focuses on fewer, larger and more sophisticated clients with an average net worth above $100 million.

Responsibilities:

• Attend and fulfill client enquiries and requests relating to their bank accounts within the expected quality and service standards.
• Support internal enquiries and requests from the various business functions in the Bank in regard to systems, processes, procedures and other banking matters.
• Manage client issues and complaints, and work with relevant stakeholders to resolve these issues in accordance to internal procedures and regulatory standards.
• Engage and work closely with partners and stakeholders in identifying root causes of system outages, process gaps and deficiencies. And follow-up on the implementation of preventive measures to prevent recurrence of issues or problems.
• Support the implementation of business change activities and technology initiatives with close partnerships with business, operations and technology functions.
• Review and facilitate client and staff requests with a risk and control perspective, ensuring that the purpose and nature of these requests are in compliance with internal standards and regulatory expectations/requirements.

Education:

• Bachelor's degree/University degree or equivalent experience

Qualifications:

• Minimum 2 years of relevant banking experience preferred
• Experience in customer experience/client issue and complaint handling management
• Proven investigative and analytical skills
• Possess ability to present concepts and influence/lead change
• Demonstrate clear and concise written and verbal communication skills
• Knowledge of risk and control expectations in a banking environment
• Must be comfortable in handling technical system application issues and enquiries
• Deliver high-quality customer service with focus on client issue management and achieving quality results consistently

Our client is one of the leading maritime services provider companies and they are now looking for a proactive & experienced Technical Sales Manager to join their team. The candidate is expected to optimize sales and profit of the designated and new customer portfolio and align understanding of customer needs in his/her assigned region. Creates value for customers and key selling points, technical sales process and dealing with advanced technical questions and deal closing. Develop plans and strategies for the customer portfolio while capturing and understanding the needs of the customer. This position will report to the Business Development Manager and requires close cooperation with Operation Team, Customer Services and Credit/Accounts.

Responsibilities

• Drive profitable sales growth on existing customers

• Secure new business from existing customers and hunt for new customers.

• Build sales pipeline and secure sales growth

• Collaborate closely with Customer Services to secure growth on existing accounts, and secure an account team approach

• Collaborate closely with commercial team to secure that customer deals are profitable

• Together with Sales Manager set and reach ambitious targets for own customer portfolio

• Secure full compliance with company sales governance for own portfolio

• Ensure accurate and updated information on own accounts in Salesforce

• Contract management, make sure accounts adhere to all terms, including credit

• Develop sales plans for own client portfolio

• Work closely with the Commercial team to increase sales and develop strong customer relationships

• Secure multilevel entry points with own accounts

• Implement and follow up on campaigns/offers

• Collaborate closely with the Credit team, monitoring and taking corrective actions when needed

• Responsible for ensuring all client accounts have credit approval limits in place in accordance with the Credit Policy and DLA.

• Responsible for credit collections and credit risk management related to client portfolio.

• Co-ordinate for all NDT Testing Business including Quote preparation, NDT testing Plan confirmation, co-ordination with Client

Accountabilities

This position will be measured:

• Agreed sales targets

• Designated Accounts’ sales growth

• Account profitability

• Customer face time (Sales calls)

• Compliance with company Sales Governance

• Total Accounts Receivable and Customer Credit Time

• Customer credit exposure against credit exposure approval limits

• Overdue debt percentage

Requirements

• Bachelor degree. Lack of formal education can be compensated by relevant experience.

• Preferably international sales experience (Prefer to have shipyard and NDT experience)

• Experience of negotiating with customers.

• Proven communication skills and a good command of the English language (verbal and written)

• Proven track record of establishing and maintaining relationships with customers.

• Ability to work independently by planning and organizing own work.

• Ambitious and a strong desire for success with a commercial mindset

• Able to meet deadlines through good time management and allocation of priorities.

• IT literate, with experience from working with excel, MS office, CRM systems etc.

• Highly structured

• Good time management & allocation of priorities

• Results oriented.

To apply, please send your CV to [email protected]

We regret that only shortlisted candidates will be notified.

JOB SUMMARY:

Sustainability at Williams-Sonoma, Inc. (WSI) encompasses our environmental and social initiatives. In this position, you will be focused primarily on our environmental initiatives and will be involved in a wide array of projects, which will include action on climate change with our key suppliers, HIGG FEM, raw material traceability, responsibly sourced product tracking, supply chain mapping, product certification, water stewardship. You will contribute to the success of WSI's sustainability initiatives by ensuring these projects are expertly executed with the timely collection, management, and analysis of data from our supply chain partners.

An ideal candidate should have an interest in creating business solutions to sustainability issues and be comfortable working on multiple projects in a fast-paced environment.

This position is a 12-months contract position with the possibility of conversion.

KEY RESPONSIBILITIES:

· Support the WSI Sustainability team in in achieving companywide and brand-specific goals related to climate change & responsible materials

· Oversee self-managed and third-party environmental and energy assessments in supply chain and vendor base such as Higg Index for some markets.

· Support Scope 3 emissions reduction strategy with supply chain to accelerate impact toward energy and emission reduction goals

· Support data collection, data analysis and reporting of environmental sustainability KPIs

· Drive improvements in vendors environmental performance through training, one-one engagement

· Engage WSI vendors on data collection and drive compliance with international regulations and internal requirements pertaining to textile and wood sources

· Generate reports highlighting trends and opportunities to drive business integration of sustainability

· Manage and track product certification requirements

· Coordinate with internal and external partners for maintenance, development, and enhancement of data management systems and reporting

DESIRABLE QUALIFICATIONS & COMPETENCIES:

· Tertiary education in business, environmental sustainability, supply chain management, or related fields

· Minimum 3 years of working experience in sustainability, experience in climate change & scope 3 emissions reduction projects is an advantage

· Detail oriented with proven analytical skills and experience processing large amounts of data to derive insight and develop recommendations for action

· Independent and proactive in setting own goals and deadlines

· Proficiency in Microsoft Office Skills (especially Excel)

· Exceptional written and verbal communication skills

· Knowledgeable about Power BI is a plus

Work Location: Bukit Timah

Work Hours: Monday to Thursday 9.00am to 6.00pm Friday 9.00m to 5.30pm ( 30 Minutes)

Contract Period: 15 January 2024 to 15 January 2025.

Job Responsibilities:

Art:

Main duty:

1. To assist the art dept with acquisition of materials and resources/Maintenance and Upkeep of the Art Block (Art rooms) 2.Maintainence and upkeep of art materials and assets. E.g, Drill press, Bend Saw, 3D printers

3.Supervision of students at work when no teaching staff is around.

4. Photodocumentation of students at work for purposes of T&L review

Music:

Main duty:

1. To assist the music dept with acquisition of materials and resources as well as all related admin related to procurement

2. To help in the maintenance and upkeep of the music rooms, including management of the library, cataloguing and regularly stock taking.

3. Supervision of students at work on occasions when teaching staff is not around.

4. Helping with the locking up of rooms at the end of the day on certain days of the week

5. Helping with lesson preparation materials when necessary

6. Helping to set up for lessons in terms of instruments / computer / electronic set up 7. Setting up of video cameras for practical examinations and extraction of videos + sending of relevant comment

Job Requirement

a. Good communication and interpersonal skills

b. Good team player with a high level of initiative and independence.

c. Proficient in MS Office

d. Candidate with prior working experience in schools will be preferred.

e. Qualification: Full GCE O Level certificate or its equivalent

f. Able to work in a fast paced environment g. Preferably with some prior experience in a makers space or art studio environment

22C1322 Maxhunt Resource Pte Ltd

R23115755 Choy Sin Ern, Nicole

There is currently an open position for an IT Helpdesk Analyst.

• The purpose is to handle emails, phone calls and provide remote assistance: IT helpdesk first-level support. To provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.
• Call Center experience is advantageous
• Basic experience with IT troubleshooting
• Problem diagnostics via remote support tool and calls
• Familiar with office productivity tools such as O365
• Familiar with Ticketing System (ServiceNow, Jira)
• Experienced in using Active Directory (Azure, Microsoft)
• Strong communication skills and detailed work
• Proficient Customer Service
• Proficient email and verbal communication
• Qualification: Nitec or equivalent
• Experience: Min 2 years related experience.
• Able to provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.

Our client is a Biomedical Company, one of the established pioneers in the Medical industry. Due to business needs, they are now recruiting QC Lab Analystto be part of their Laboratory team. They are located in the West.

Job Responsibilities of QC Lab Analyst:

• Manage the release of product batches for distribution and usage
• Provide guidance to warehouse staff, overseeing stock levels, purchase procedures, and expediting delivery
• Support batch release processes for product distribution and usage
• Supervise quality inspections for incoming inventory, ensuring adherence to quality standards
• Collaborate with the laboratory regarding product non-compliance issues and supplier feedback

Requirements

• Diploma in Biomedical/ Biotechnology or any other life sciences.
• Entry Level is welcomed

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidates will be notified

Email Address: [email protected]

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Technical Support Executive

• Min ITE/Technical Certificate/GCE level
• Min 3 to 5 years in electronics manufacturing environment.
• Ability to work independently, material kitting and close liaison with engineers and production team
• MS office proficiency.
• 5-days work week (8:00 am to 5:30 pm)
• Salary S$2,200/- to S$2,600/- (pending PCBA sourcing experience)
• 5-day work-week (8:00am to 5:30pm)
• Location; Toa Payoh

Responsibilities

• Collaborate with the sales team to understand client requirements and identify opportunities for innovative financial solutions.
• Build and execute go-to-market platform sales strategy for origination and client profiling.
• Analyze and interpret financial data, including cash flow statements, balance sheets, and income statements, to gain insights into clients' financial positions.
• Conduct market research to stay updated on industry trends, competitors, and emerging financial technologies.
• Work closely with clients to understand their financial goals and objectives, offering customized financial solutions.
• Structure trade working capital finance products and platform capabilities to create bespoke solutions that address clients' specific needs.
• Collaborate with internal teams to ensure the seamless execution of proposed solutions.
• Prepare and present solution proposals and sales pitches to clients.
• Support the sales function in the negotiation and closure of deals.
• Provide ongoing support to clients, monitoring the performance of solutions and making adjustments as necessary.
• Keep abreast of changes in regulations and compliance related to financial products and services.

Qualifications

• Bachelor's degree in finance, business, economics, strategy, supply chain or a related field.
• 2-3 years of experience in financial analysis, sales support, or a related role.
• Knowledge of trade working capital finance products and treasury workflow automation.
• Strong analytical and problem-solving skills.
• Strong background in working with decision makers is among the core’s skills.
• Ability to work collaboratively in a team and build strong client relationships.
• Ability to communicate and interact effectively.
• Strong attention to detail and ability to work under pressure.
• Analytical background with proven results.
• PowerPoint and Excel skills at an advanced level