Customer Support Executive (CSE) - Video Analytics

Location: One North

Working Days: 5 days A Week [Mon - Fri)

Working hours : 9am – 6pm

Salary : Up to $6,000 + (Car allowance based on mileage travel)

Roles & Responsibilities:
- Customer and Site Management:

• Act as the primary liaison for customers and sites.
• Conduct maintenance and daily checks on deployments, troubleshoot issues and escalate matters to the CTO.
• Collaborate closely with customers to comprehend their technical needs and provide customized solutions.
• Offer ongoing technical guidance, support throughout the deployments by understanding the users’ pain points and recommending solutions to address them.
• Conduct training sessions and workshops to educate customers on the utilization of company products and technologies.
• Ensure customer satisfaction and retention.
• Monitor and report on key customer success metrics.
• Willingness to travel to customer sites as required

- Physical Deployment of Video Analytics solutions:

• Deliver and install hardware to integrate company's Video Analytics solutions into customers’ workflows and systems.

- Troubleshooting:

• Troubleshoot and resolve technical issues to ensure customer satisfaction.

- Platform Administration:

• Provide comprehensive support for the web dashboard and mobile applications, including user account creation, site creation, and troubleshooting.

- Cross-functional collaboration:

• Coordinate internal resources to address customer requirements effectively.
• Work collaboratively with internal teams to enhance the overall customer experience.
• Provide constructive product feedback and suggestions to Company’s technology team.

- Documentation:

• Contribute to the development of customer success processes, blueprints, and best practices as the team evolves.

- Mentor for Interns:

• Provide guidance to interns on efficient and effective practices in daily tasks.
• Impart knowledge and experience in implementation of Video Analytics solutions and customer management to ensure customer satisfaction.

- Keeping current:

• Stay informed about the latest industry trends and technologies to enhance customer success strategies.

Job Requirement

• Demonstrated experience in a customer success or account management role.
• Proven background in technical support roles.
• Knowledge of Computer Vision or Video Analytics or IP camera technologies and platforms is a great plus.
• Proficient in project management and organizational skills.
• Familiarity with Project Management software (like Jira, Confluence) and customer success metrics.

Tan Meng Liang Reg No: R23115923

The Supreme HR Advisory Pte Ltd EA No: 14C7279

• Location: Penjuru
• Salary: $2800 - $3100
• Working days: Monday – Friday
• Working hours: 8:30am – 5:00pm

Responsibilities

• Committed to doing everything possible to prevent injuries and to maintain a safe and healthy environment.
• To support the OSH program and make safety and health a part of their daily routine and to ensure that they are following safe work methods and relevant regulations
• Responsible for Order Processing support (order processing, customer order verifications & follow up with customer orders)
• Prepare orders for Planner and follow-up with customers when there are incomplete information or documents
• Coordination with booking agents or ship operators for status of supply schedule / vessel loading
• Collaborate closely with the planner to ensure timely supply and coordination
• Tally overall order received at the end of day to ensure all order is not missed out
• Ensure all delivery orders are received (arrange dispatch) once job completed and forward to customers as proof of delivery
• Closing of job orders for billing once job is completed
• Handle customer complaints, provide appropriate solution and alternatives
• Foster long-term, sustainable relationships with customers by maintaining open, transparent and interactive communication, thereby building trust and ensuring customer satisfaction
• Other Duties as assigned

Job Requirements:

• 2 - 3 years’ experience in Logistic Operations
• Proficient in Microsoft Office

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Job Responsibilities

• Inbound call handling for Accounts servicing, campaigns, products enquiries and helpdesk enquiries;

• Fulfillment follow through on case handling and with customers.

• Ensure group compliance & control standards are observed and met in the execution of customers’ enquiries, transaction requests and maintaining confidentiality of Bank and customers’ information

Job Requirements

• Minimum of ITE, 'O' levels

• Experience in Call Centre, Banking or Customer Service (calls and correspondents) environment will be an advantage.

• Possess a positive mindset with a “CAN-DO” attitude and passion to deliver quality customer service.

• Possess a pleasant voice, excellent comprehension, communication, interpersonal skills and work etiquette.

• Possess good command of written and spoken English.

• Good analytical skills; passion for working and is good in working with numbers.

• Resourceful, proactive, results-driven, attentive to details and a good team player who likes to work in a fast-paced changing environment.

• Passion for working, responsible and with good working attitude.

• Proficient in PC skills including MS Office applications.

• Ability to work on rotational shifts (Morning & afternoon)

Responsibilities

· Perform daily health check to ensure the system is running as per schedule.

· Monitor the jobs and recover the job if there is any job failure.

· Understand the application architecture and ensure IT disaster recovery plan is tested regularly for effectiveness.

· Work with vendor in supporting day-to-day operations, investigate issues and to perform service recovery if any production incident.

· Conduct regular meetings with vendors to Work with vendors on any fix implementation, supporting end-to-end testing etc.

· Perform regular application review and to ensure compliance.

· Have a good understanding of the interfaces for the supported applications, provide impact analysis to the upstream/downstream should there be any incident arise or changes going to make.

· Monitor, manage and improve the efficiency of application services.

· Perform Root Cause Analysis and identify areas for review and for improvement. Responsible for handling Change Management, and capable to communicate with different work groups within IT and BU/Operations / vendors on issue reported.

Skills/Requirement

· Minimum 5 years Backoffice Application Support Experience on Local/Foreign Exchanges for Equity markets.

· Sound knowledge of Financial Markets products and Order Management Flows.

· Ability to work under pressure and deliver excellent results.

· Preferably to have application knowledge on NovaCAS, Margin and Control-m.

· Proven experience as a Technical Lead or similar role in margin migration projects.

· Strong knowledge of Security house, margin systems, processes, and technologies.

· Preferably have knowledge in supporting Windows, Unix, and Oracle systems.

· Deep Knowledge of Unix scripting, Control M Scheduler, crystal reports, PLSQL and SQL language with common database platforms such as SQL Server and Oracle

· Knowledge and experience with DevOps practice and tools (JIRA, Bitbucket, Confluence, Junit, and Jenkins etc.) is a plus.

Optimum Solutions (Registration Number: 199700895N) is Singapore's leading Information Technology , Consulting and Professional Services company with Competence in Digital Transformation, Automation, Robotics, Cloud, Big Data, Analytics and Emerging technologies projects. Optimum has been successfully delivering IT projects since 1997 and has been a key IT service provider to clients delivering Software Design, Development, Engineering and IT Transformation Projects.

Job Description / Key Requirements:

Role : Digital Technical Head of Delivery– Banking

• A degree in Computer Science and/or a business-related degree; or equivalent work experience.
• 10+ years in a technical delivery management in IT services organisations delivery Digital Banking projects engagements.
• Must have hands-on experience and understanding of Agile and Agile ways of working.
• Must have hands-on experience working in Tech delivery projects end-to-end.
• Working experience in banking industry is a must.
• Successful track record in end-to-end delivery and technical project management.
• Must have a good track record of key stakeholder management for technical project management.
• 10+ years of experience in technical projects tracking, reporting and governance.
• Strong communication skills.
• Knowledge in various Quality frameworks and methodologies.
• Understanding of financial reporting and resources management including managing resources on bench
• Domain - Banking

Key Responsibilities:

• Provide technical delivery leadership to deliver technology projects on time and within budget for banking domain.
• Responsible for end-to-end customer satisfaction and overall technical delivery management.
• Actively engage with client stakeholders and technical teams for projects throughout the project life cycle including estimations, scoping, design, development, SIT, UAT and product demo sign offs.
• Engage with in-house functional and technical teams to deliver projects throughout the project life cycle.
• Actively involved in project resources identification and resource mapping for deliver the projects.
• Complete ownership for customer satisfaction and overall delivery excellence.
• Able to identify delivery gaps and ensure capacity management for quick resolutions.
• Responsible for projects financial and projects tracking.
• Act as an advisor to client stakeholders and technical teams on projects delivery management.
• Responsible for ensuring compliance to client delivery governance models.
• Overall ownership of technical delivery for multiple projects
• Good understanding of Digital Banking and Agile Ways of Working.
• Responsible for client stakeholder technical relationship management.

Assistant Teacher

• Location: Membina, Hillview, Balmoral Crescent
• Working Days: 5-days
• Salary: $1600 to 2000 (Depends on experience)
• Attractive Benefits

Role description:

· Support the main classroom teachers in the implementation of daily programs to facilitate learning of children

· Conduct daily routine care and related duties

· Assist in preparing and implementing the programs for children

· Assist with planning, share ideas and exchange feedback with the entire team once a month, adhoc basis and as required

· Prepare age and developmentally appropriate teaching aids

· Evaluate and maintain records of children’s development

· To render basic first aid as and when necessary

· Responsible for the upkeep of teaching resources, prepare art and craft materials, arrangement, appearance, decorations, and learning environment of the classroom

· Use positive discipline techniques at all times

· Maintain and build relationships with children and parents

Being part of the team, you will participate in parents and community engagement activities

Tan Meng Liang Reg No: R23115923

The Supreme HR Advisory Pte Ltd EA No: 14C7279

English Language Teacher

• Location: Hillview, Ubi Techpark, Angmokio, Tampines HQ, Upper East Coast, Springside Avenue, Clarke Quay, MacPherson, Serangoon, Hillview, Mayflower, Raffles Place, Dakota, Bedok, Boon Keng, Simei
• Working Days: 5-days
• Salary: $2400 to 4200 (Depends on experience)
• Attractive Benefits

Job Description

• Builds a secure and good learning environment for children.

• Supports the holistic development of children.

• Carrying out of a progressive and culturally proper curriculum.

• Builds partnerships with parents and families.

• Follow health, safety, nutritional and hygiene standards, and rules.

• Guide the social and emotional growth along with confidence in children.

• Impart the core values of early childhood education with events.

• Reach out to and foster trust and respect in relationships with children.

• Review teaching and learning approaches that follow Curriculum Frameworks.

• Take part in collaborative projects with people involved with the school.

• Take part in constant learning and reflective practices.

• Understand the learning and developmental needs of young children (birth up to age 8).

• Use classroom management and document children’s learning.

Requirements

• Degree or Diploma in Early Childhood Care & Education

• Familiarity with the Singapore preschool curriculum framework.

Tan Meng Liang Reg No: R23115923

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Service Engineer / Technical Specialist

Location: Loyang Way
Working Days: Mon - Fri
Working hours : 830 a.m. to 530p.m.
Salary : $2,500 - $3,000

Responsibilities

• To provide support and application for Wafer Sort & Testing Related Equipment.
• Service & Calibration of Hi Vacuum Pumps and related equipment for the semiconductor industry.

Requirements

• NTC2 / Diploma in Electronics/Mechanical/Mechatronics Engineering
• Preferably with experience in Vacuum Technology and/or Wafer Testing.
• Training provided
• Travelling required.

Tan Meng Liang Reg No: R23115923

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Service Engineer / Technical Specialist

Location: Loyang Way
Working Days: Mon - Fri
Working hours : 830 a.m. to 530p.m.
Salary : $2,500 - $3,000

Responsibilities

• To provide support and application for Wafer Sort & Testing Related Equipment.
• Service & Calibration of Hi Vacuum Pumps and related equipment for the semiconductor industry.

Requirements

• NTC2 / Diploma in Electronics/Mechanical/Mechatronics Engineering
• Preferably with experience in Vacuum Technology and/or Wafer Testing.
• Training provided
• Travelling required.

Tan Meng Liang Reg No: R23115923

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Salary: $2600-$3000

Industry: Engineering

Located at Chai Chee

Japanese MNC

Have AWS + Bonus + Yearly increment

Job Description

• Perform, document internal audits and other quality assurance activities to ensure readiness on international standards certification audits and GMP inspection.
• Create, review work instructions and standard operating procedures, devise sampling procedures and directions for recording and reporting quality data.
• Communicating with other team members to solve problems.
• Conduct / perform training to employees to improve GMP / international standards certification awareness and compliance.
• Other duties as and when assigned by management.

Requirements

• Diploma in Engineering
• No experience / fresh entry welcome to apply

Applications:

Please submit a copy of your updated CV in MS Word format stating to [email protected]:

• Current Salary
• Expected Salary
• Date of Available and Reason for Leaving

All applicant will treated private and confidential

Emily Fong

Senior Talent Specialist

Atomrecruit Pte. Ltd. | MOM EA License No.: 15C7443

EA Personnel Reg No.: R1768368

Company’s profile
Julian Grey's client specialises in electrical engineering services, offering high-quality installation, design, and supply solutions.

Responsibilities:

• Oversee project from tender handover, including schedule and scope development.
• Prepare and track document/material submissions and approvals.
• Handle purchase requisitions and coordinate with suppliers.
• Plan site manpower needs and coordinate site activities with the team.
• Maintain project schedules and prepare progress reports.
• Manage expectations, prepare meeting materials, and handle change orders.
• Control project costs, manage progress claims, and handle financial documentation.
• Work with all stakeholders, organize Factory Acceptance Testing, and ensure safety and regulatory compliance.

Requirements:

• Minimum Diploma in Electrical Engineering

Follow us for more updates, interview tips!
https://www.instagram.com/juliangreygroup/
https://www.linkedin.com/company/juliangreygroup/
https://www.facebook.com/juliangreygroup/
Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Please WA Jian Wei @ 87389860
Shortlisted candidates will be notified

Quek Jian Wei
Reg No. R22110928
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

Company's Profile
Julian Grey’s client is a global semiconductor equipment provider, specializing in inspection solutions for various industries. They have offices in APAC and are seeking motivated individuals to join their growing team.

Responsibilities

• Support the selection and design of components for inspection systems.
• Accurate documentation and supplier compliance with specifications.
• Provide troubleshooting support and manage the integration of new designs into manufacturing processes.

Requirements:

• Proficient in CAD software for electrical and schematic design.
• Experience in designing, fabricating, and testing PCBs and PCBAs is beneficial

Follow us for more updates, interview tips!
https://www.instagram.com/juliangreygroup/
https://www.linkedin.com/company/juliangreygroup/
https://www.facebook.com/juliangreygroup/
Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Interested Applicants
Please WA Jian Wei @ 87389860
Shortlisted candidates will be notified

Quek Jian Wei
Reg No. R22110928
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

• $2,400 to $3,300
• 5 days
• 9am-6pm
• Office location: Bukit Batok Crescent
• Working location: Singapore Islandwide (Client site)

Responsibilities:

• Works with engineering, sales, and ops staff to understand standard component fabrication techniques, standard composite materials to use, and current demands of our customers to formulate design details for the sales staff and our customers.
• Responding to requests for technical queries with detailed analysis of the building management system, planning of project schedule and execution.
• Handle ACMV related equipment controls including control logic programming
• Check and ensure all installations conform to project specifications, and be able to manage system applications, drafting, database generation and commissioning of the systems
• Effective handling of project reviews and handling by conducting FAT(Factory Acceptance test), SAT(Site Acceptance Test).

Requirements:

• Candidate to possess with a ITE, Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Engineering (Computer/Telecommunication), Engineering (Electrical/Electronic) or equivalent.
• On job training provided

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Responsibilities:

• Responsible for managing projects, preventive maintenance, breakdown maintenance and daily operations activities biomedical engineering team
• Performs duties for a broad scope and complexity of biomedical system relating to preventive maintenance and breakdown maintenance
• Ensuring patient safety and safe usage of biomedical system through proper maintenance, testing and calibration
• Assess, manage, maintain relevant documents to ensure compliance to Medical Devices and Operational Technology Security requirements
• Support department continuous improvement efforts by leading or facilitating relevant improvement projects

Requirements:

• Degree in Biomedical Engineering with minimum 7 years’ experience in similar capacity

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY SINGAPORE Pte Ltd)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy

Job Responsibilities:

• Support and provide mechanical engineering design
• Handle design works and/or project management relevant to ACMV, Fire Protection, Sanitary and Plumbing.
• Supervise and coach a team of engineers in mechanical services for the project from concept stage, design development, contract documentation, authority submissions, site administration to project completion
• Act as either Project Manager or Team Leader in projects.
• Act as mentor to new employees.
• Provide technical assistance to engineers.
• Advise engineers on the project administration and contractual issues.
• Conduct technical discussion on common design problems with engineers

Job Requirements:

• Degree in Mechanical Engineering
• Healthcare/Data Centre experience will be advantageous.
• Strong design experience in Fire Safety
• Minimum 5 years of relevant design experience
• Good understanding of Singapore Code of Practice and local authority submission process

Bayes advices leading technical businesses and progressive employers on talent acquisition, shaping perspectives and integrating recruitment expertise to fulfill critical and complex hires. If the role resonates with you and your professional experience complements the responsibilities listed, send your resume to [email protected]

Bayes Recruitment Pte Ltd
16 Collyer Quay, Singapore 049318
bayesrecruitment.com
EA License 10C5468 | EA Registration R2197948

Our website comprehensively shares our Privacy and Data Protection Policy, standards & compliance, and legal responsibilities. All personal data supplied will be treated in confidence, and as permissible by law. By submitting your resume for an application, you also consent that you may be contacted for future, or potential opportunities that may complement your expertise as applicable. You can opt out at any time by contacting our Data Protection Officer.

Company’s Profile
Julian Grey’s client is a solution provider for security and enterprise applications.

Responsibilities

• Manage network, OS, storage, and backup systems.
• Collaborate on system development tasks, including design and testing.
• Provide 24/7 support for systems to minimize downtime.
• Develop and maintain technical documentation and coordinate issue resolutions with external parties.

Requirements

• Proficient in IT infrastructure such as OS and networking, with expertise in networking (e.g., CCNA), VMware NSX, and virtualization (VMware, VSphere).

Follow us for more updates, interview tips!
https://www.instagram.com/juliangreygroup/
https://www.linkedin.com/company/juliangreygroup/
https://www.facebook.com/juliangreygroup/
Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Please WA Jian Wei @ 87389860
Shortlisted candidates will be notified

Quek Jian Wei
Reg No. R22110928
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

Responsibilities

TikTok will be prioritizing applicants who have a current right to work in Singapore, and do not require TikTok's sponsorship of a visa.

About TikTok

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us

At TikTok, our people are humble, intelligent, compassionate and creative. We create to inspire - for you, for us, and for more than 1 billion users on our platform. We lead with curiosity and aim for the highest, never shying away from taking calculated risks and embracing ambiguity as it comes. Here, the opportunities are limitless for those who dare to pursue bold ideas that exist just beyond the boundary of possibility. Join us and make an impact happen with a career at TikTok.

Team Introduction

The Trust and Safety team aims to build a world where people can safely discover, create and connect. Our goals are to ensure the safety of the community and to build a safer experience for users.

The Trust and Safety Engineering team is responsible for building a highly scalable, complex and intelligent platform that is able to manage high traffic loads. You would also be building tools to help protect our users from harmful content and abusive behaviours. With the continuous efforts of our trust and safety team, we can provide the best user experience and bring joy to everyone in the world.

What you will be doing:

1. Build a highly-scalable, efficient and robust trust and safety platform and tools;

2. Understand product objectives to develop an easy-to-use platform that aligns with customers' needs;

3. Collaborate with trust and safety specialists, experts and machine learning engineers;

4. Improve system design and architecture to ensure high stability and performance of the services;

5. Work with Trust and Safety teams to protect TikTok globally.

Qualifications

What you should have:

- At least Bachelor's degree in Computer Science, Software Engineering, or a related field (or equivalent practical experience);

- At least 5 years of relevant experience, familiar with C++/Go/Java program development (at least one), striving for high-quality code and focusing on the technical quality of the code.

- Experience with large-scale distributed systems

- Familiar with Data storage systems and Queries

- Independent thinking, able to take the initiative to identify problems, systematic problem analysis, and problem-solving skills.

- Have the ability to learn, explore and research in unfamiliar areas.

- Great communication and teamwork skills

Preference will be given to those who have one of the following:

- Good mentorship skills

- Experience with Trust and Safety

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

• 5 days, Alexandra (South-West), walking distance from MRT
• $4000 - $4800 basic, 1mth AWS,performance bonus
• Phone allowance, Career advancement

Responsibilities:

• Support the customer requirements in collecting data, perform statistical analysis and coming up with better processes or updated processes.
• Work closely with the department leads in mapping the current process and developing the 'to be' processes.
• Create SOP, work instructions and get the required approvals. Train operations team after work instructions approval.
• Handle multiple projects of small and medium sizes.
• Support current business solutions team as required.
• Train and build technical and process capabilities within department while providing technical expert support to other sites.

Requirements:

• Possess a Diploma/Degree preferably in Mechanical Engineering, IT Engineering, Process Engineering, Supply Chain or equivalent.
• Comprehensive understanding in Warehousing system.
• Experience with Data collection and statistical analysis.
• Knowledge in manufacturing systems e.g. CAD, SAP,ERP etc.
• Able to lead small Project teams and do SIT,UAT as per customer requirements.
• Proven project management skills.
• Good presentation skills and in MS Word, Powerpoint and Excel.
• Good to know the Industrial Engineering basics-VSM, process mapping, time studies.

Interested applicants, please send your resume to [email protected]

Details of the Division and Team:

As a Assistant Vice President for Technology in Cash Management team, you will partner with business, technology managers and Risk and Control team to create and maintain the application stack and execute strategical programs. You’ll be an integral part of the bank’s infrastructure, guiding the Corporate Bank Technology team through the engineering practices. You will enable the digital environment that helps our people share their knowledge, expertise and real passion for our business. Deutsche Bank is investing heavily in technology, which means we are investing in you. Join us here, and you’ll constantly be looking ahead.

What we will offer you:

A healthy, engaged and well-supported workforce is better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That’s why we are committed to providing an environment with your development and wellbeing at its center.

You can expect:

• Flexible benefits plan including virtual doctor consultation services
• Comprehensive leave benefits
• Gender Neutral Parental Leave
• Flexible working arrangements
• 25 days of annual paid leave, plus public holiday & Flexible Working Arrangement

Your key responsibilities:

• Oversee the development of Proof-of-Concept/ solutions and provide technical expertise on the development of software and platform features, ensuring that appropriate security and risk factors are considered.
• Oversee the acquisition and development of software systems in organisational units.
• Collaborate and communicate openly; pairing with colleagues to write software and solve problems.
• Engage directly with business stakeholders to elicit requirements and ensure that the software delivered is fit for purpose.
• Technical analysis, solution design, developing, unit testing, code review, architecture and API documentation.
• Engage with QA to prepare infrastructure for integration and load testing activities.
• Deployment of the solution for SIT, UAT testing activities and for demonstration session to business stakeholders.
• Production SL3 support.
• Monitor the results and quality of the different software solutions and projects implemented in the organisation.
• Mentor and coach junior engineers.

Your skills and experience:

• Minimum 10 years of relevant experience working with ITX/ WTX technology as an engineer.
• Minimum 4 years of experience working with PL/SQL.
• L3 support experience and exposure with conflict handling and Release management
• Developing and implementing technical solutions
• Develop testing strategies for efficient and error-free testing.
• Deploy the ITX systems in UNIX and LINUX
• Bachelor’s degree in Computer Science or Information Technology or Programming & Systems Analysis or Science (Computer Studies)
• Analyze and gather requirements and new implementations and change requests.
• Collaborating with business analysts and business partners
• Stakeholder management and Prioritization
• Git knowledge
• Ability to develop a functional approach.
• Rigor, availability, good communication skills
• Proactivity, initiative, and tenacity
• Ability to coordinate several technical interlocutors and to solve problems.
• Coding with best practices in mind
• Coaching and mentoring junior team members

Role is required to be performed on-site at One Raffles Quay office. Relevant vaccination requirements may apply.

How we’ll support you:

• Coaching and support from experts in your team
• A culture of continuous learning to aid progression
• A range of flexible benefits that you can tailor to suit your needs
• Training and development to help you excel in your career
• Coaching and support from experts in your team

About us and our teams:

Deutsche Bank is the leading German bank with strong European roots and a global network. click here to see what we do.

Deutsche Bank & Diversity

We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.

Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.

We welcome applications from all people and promote a positive, fair and inclusive work environment.

Overview:

Provide sales and administrative support to the institutional and intermediary business development teams.

Key Responsibilities:

• Assist in producing accurate and prompt department reports for internal stakeholders.
• Assist in producing initial draft of client portfolio reports.
• Liaise with internal stakeholders to obtain inputs for RFPs, reports and presentation materials for prospects.
• Prepare and update performance and factsheet pages for fund presentations on a monthly basis, including upcoming and adhoc client meetings.
• Assist in submission of documents for compliance and legal clearance.
• Monitor public tenders.
• Manage collateral and client database, assist in updating and maintaining the CRM database.
• Assist in KYC due diligence screening new and existing client accounts.
• Coordinate and set up internal meetings for the team.
• Coordinate and confirm on travel arrangements and appointments.
• Coordinate and support on logistic for client events and projects.

Knowledge and Skills

• Strong written and oral communication skills in English.
• Strong Microsoft Excel, PowerPoint, Mail merge skills. Knowledge of VBA or use of Excel Pivot tables is a plus.
• High sense of responsibility and attentive to detail.
• Must be self reliant, resourceful and proactive, at the same time a team player who is able to operate credibly and leverage the firm’s resources and global infrastructure.
• Highly motivated individual with a commitment to excellence.

Experience and Qualification

• Polytechnic Diploma in related field (Economics, Finance, Accounting)
• More than 5 years’ experience as a team assistant, administrative or client servicing support role.

This position is for 12 months contract period.

JDE Applications Support Engineer

Overview of the client

Our client’s principal activities are to provide Clients with Full Turkey Project Management. This includes engineering, project management through the pre-construction planning, critical path development, construction / fabrication / site management, commissioning and hand over. It has executed a wide range of major projects involving Marine FPSO Conversion/Process Module Construction related to Oil and Gas Industry, Sub-Sea Products, Semi-Submersibles, Repair of Oil Rigs, Pharmaceutical Process Packages and Power Generation Facilities since its foundation in 1990. This vast experience and Total Commitment to Customer Satisfaction has since earned it a strong reputation in the industry as a reliable local business partner that aspire to exceed our clients’ expectations.

It is looking for a JDE Applications Support Engineer.

Role

This Support Engineer will have to provide technical support and assistance to end-users utilizing JDE. He/ she will be responsible for troubleshooting and resolving technical issues with JDE. Moreover, he/she needs to comprehend JDE modules, functionalities, and configurations.

Job Highlights

- Competitive compensation benefits

- Good career advancement opportunities

- Permanent role| 5 days’ work week

Job Description

Job Responsibilities

· Provide technical support for JD Edwards EnterpriseOne applications, troubleshooting issues and ensuring system availability and performance.

· Collaborate with cross-functional teams to analyze, configure, and implement system enhancements and upgrades.

· Conduct regular system maintenance, including patching, updates, and monitoring system health.

· Offer end-user training and create documentation to facilitate efficient use of JDE applications.

· Respond promptly to user queries, identifying root causes and implementing solutions in a timely manner.

· Participate in the development and execution of test plans for system changes and enhancements.

· Maintain compliance with security standards, ensuring data integrity and confidentiality within the JDE environment.

· Proactively identify opportunities to streamline processes and optimize system performance.

Job Requirements

· BSc Computer science or similar

· At least 3 years of working experience in providing applications/system support for JD Edwards

· 3-5 years of supporting level working experience and very familiar with Finance, Logistics and Warehouse and Procurement Module in JDE

· JD Edwards EnterpriseOne Cloud certification will be an added advantage

· You should also have an understanding of business concepts and strong analytical and problem-solving skills

· The role needs someone who knows finance, procurement and engineering modules for JDE

· Adaptable to fast paced work environment

· Able to work under pressure and finish assigned work on time

· Strong oral and written communication skills are essential.

Job related information

- Permanent - 5 days’ work week| Monday-Friday 8am-5:30 pm

- Location: Gul Circle Road| Company’s transports are available @ designated places

Compensation & Benefits

- Monthly Basic Salary will be based on expertise and qualifications

- Healthcare benefits such as Outpatient, Dental, Health Screening etc.

- Cover with insurances, Personal Accident, Hospital & Surgical, Term Life and Work Injury policy

- Variable Bonuses

- 14 days Annual Leave and 14 days sick leave

- Birthday leave / Festival eve half day leave

- NTUC membership – Applicable for only Permanent confirmed staff

- Company’s transport available @ designated places

NB

· NO QUOTA FOR THE FOREIGNERS PLEASE.

· This job vacancy is posted on the My Career Future Jobs Bank portal, which is only for the Singaporeans and Singapore PRs.

Please contact our Recruitment Manager: Leeza Shaheed (R1770675) @ [email protected] for further enquiries about the role.

Venture Cove Pte. Ltd.

(EA License 21C0547)

OCBC Center, 65 Chulia Street, #46-00 @ OCBC Center

Singapore 049513

Website: http://www.venture-cove.com/

As the company scales, we are currently looking for a dedicated, enthusiastic individual to join our growing team. This role provides exposure to a wide range of technology with On-The-Job training from senior IT colleagues.

The job holder is responsible for providing technical assistance and support to end-users, managing door access systems, facilitating the application of ERP permissions, addressing printing-related issues, assisting in setting up audio and visual systems for meetings, providing mobile support, and supporting in-house applications.

Key responsibilities

• User Support - Respond to IT-related inquiries from end-users. Provide prompt and effective technical assistance for hardware, software, and network-related issues. Guide users through basic troubleshooting steps to resolve common IT problems. Escalate complex issues to the senior engineers if necessary.
• Software and Hardware Support - Install, configure, and maintain software applications on end-users' computers and mobile devices. Assist with the setup and troubleshooting of hardware devices, including computers, printers, peripherals, and audio-visual equipment. Address printing-related issues, including troubleshooting printer connectivity problems. Possess knowledge of basic networking concepts and troubleshooting. Assist users with network connectivity and related issues. Provide support for Microsoft Office products. Conduct regular maintenance checks on computer systems and perform necessary updates.
• Audio and Visual System Setup - Assist in setting up audio and visualsystems for meetings and presentations. Troubleshoot and resolve issues related to audio and visual systems.
• In-House Application Support - Assist users with issues related to in-house applications. Collaborate with developers or relevant teams to address and resolve application-related problems. Provide user guidance and support for in-house application usage.
• Documentation - Prepare and update user guides for various software applications, including in-house applications.
• Others - Perform other IT related duties or projects as assigned.

Requirements

• Basic knowledge in Windows Operating Systems, email server and Citrix
• Experience in Microsoft Office Suite
• Experience with IT troubleshooting
• Proactive, responsible and takes ownership of own work
• Ability to maintain high level of confidentiality
• Fluency in spoken & written Chinese to read HQ policies & procedures in Chinese as well as to engage with Chinese stakeholders
• Able to work beyond normal office hours and during weekends or Singapore Public Holidays, if required. Perform standby duties to support the team
• Entry level candidates are welcome to apply

DeltaV System Design & Development

• Design & Implement DeltaV Systems: Lead the design and delivery of Emerson DeltaV DCS applications, ensuring system performance and compliance with industry standards and GMP regulations.
• S88 Standards Compliance: Develop automation solutions adhering to S88 batch control standards, including control modules (CM), equipment modules (EM), phases, recipes, and units.
• System Modifications: Work with cross-functional teams to design and develop system modifications, ensuring effective integration of system architecture, control strategies, and sequences of operation.

System Development Life Cycle (SDLC)

• SDLC Deliverables: Create and review System Development Life Cycle deliverables, ensuring that they align with the site’s technical and compliance standards. Define processes and data flow that meet project needs.

Commissioning & Testing

• System Testing & FAT: Supervise and execute Factory Acceptance Testing (FAT) and other system tests, ensuring DeltaV systems meet operational and regulatory standards.
• System Commissioning: Participate in system commissioning efforts, ensuring seamless system integration and operation in a GMP manufacturing environment.

Collaboration & Automation Strategy

• Team Collaboration: Collaborate with project teams to ensure that automation systems are designed, developed, and implemented effectively.
• Automation Strategy: Ensure adherence to the project’s automation strategy, driving efficient execution and regulatory compliance throughout the system lifecycle.

Requirements

• Industry Experience: Proven experience in a similar role, ideally within the pharmaceutical or biotechnology industries, with expertise in automation for GMP manufacturing.
• DeltaV Expertise: Extensive experience with Emerson DeltaV DCS systems, including DeltaV Batch control systems.
• System Design & Commissioning: Strong background in designing and commissioning DeltaV DCS projects for GMP sites.
• Technical Proficiency: Deep knowledge of control systems, including control panels, networking, panel/field wiring, and PLC systems.
• S88 Batch Standards: Comprehensive understanding of Batch S88 standards, particularly control modules, equipment modules, phases, recipes, and units.
• GAMP Knowledge: Familiarity with GAMP lifecycle guidelines and quality management processes used in the pharmaceutical industry.
• Teamwork & Leadership: Strong teamwork skills, with experience leading system testing and commissioning activities.
• Testing & Troubleshooting: Proven ability to supervise and conduct system testing, including FAT, and resolve technical issues.
• Software Proficiency: Proficient in Microsoft tools such as Excel, SharePoint, Word, and PowerPoint.
• Communication & Problem-Solving: Excellent communication skills, with strong customer orientation, analytical, and problem-solving abilities.

Automation Strategy Compliance: Ensure that all development activities align with the project's overall automation strategy.

DevOps Engineer is essential in integrating the project functions and resources across the product life cycle, from planning, building, testing, and deployment to support.

We seek individuals responsible for deploying product updates, identifying production issues, and implementing integrations that meet our customers’ needs. If you have a strong technical background and are interested in working with developers and engineers to ensure that software development follows established processes and works as intended, then a career as a DevOps engineer could be the perfect fit for you.

Objectives of this role

• Building and implementing new development tools and infrastructure
• Understanding the needs of stakeholders and conveying them to developers
• Working on ways to automate and improve development and release processes
• Testing and examining code written by others and analysing results
• Ensuring that systems are safe and secure against cybersecurity threats
• Identifying technical problems and developing software updates and fixes
• Working with software developers and engineers to ensure that development follows established processes and works as intended
• Planning projects and being involved in project management decisions

Responsibilities

• Deploy systems, updates and fixes and provide Level 1 technical support
• Build tools to reduce the occurrence of errors and improve customer experience
• Develop software to integrate with internal back-end systems
• Perform root cause analysis of production errors and resolve technical issues
• Develop scripts to automate visualisation
• Design procedures for system troubleshooting and maintenance

Pre-requisite skills required for a DevOps Engineer role include:

• Experience working on Linux-based infrastructure
• Excellent understanding of Ruby, Python, Perl, and Java
• Configuration and managing databases
• Excellent troubleshooting
• Working knowledge of various tools, open-source technologies, and automation tools which may be required for process automation and testing
• Awareness of critical concepts in DevOps and Agile principles

Job Purpose

As the use of Manufacturing Execution Systems (MES) grows within the life sciences sector, we are looking for an experienced Senior Systems Engineer to join our expanding MES team. The candidate will be based on-site at a pharmaceutical multinational corporation (MNC) and will play a critical role in the execution phase of MES projects. Responsibilities include providing engineering support, troubleshooting, managing validation documents (IQ/OQ/PQ), and offering GoLive support to ensure seamless system integration and operation.

Key Responsibilities

MES System Troubleshooting & Support

· MES & ERP Troubleshooting: Identify and resolve issues in recipe execution and recipe authoring within MES and ERP systems.

· Change Control Documentation: Collaborate with QA to ensure approved change control documentation is in place for all MES system updates and modifications.

System Design, Testing & Validation

· Design & Validation: Design, write, and execute high-quality test and validation protocols, risk assessments, and system documentation, ensuring compliance with cGMP standards.

· Recipe Creation & Modifications: Create and update MES and ERP recipes, worksheets, and equipment/material specifications, including phase transition logic, to ensure alignment with system processes.

· Process Alignment: Ensure MES processes are properly aligned with equipment, cleaning, and product procedures.

Training & Knowledge Sharing

· MES Training: Provide comprehensive training to site personnel on MES-related roles, including system access, and ensure cross-training within the MES team.

· Governance & Issue Management: Participate in MES knowledge exchanges and governance meetings, managing issues, workarounds, and fixes as they arise.

System Upgrades & Maintenance

· System Upgrades: Collaborate with IT to manage MES system upgrades, patching, and hardware support, including system security and access.

· Hardware Support: Ensure maintenance and periodic upgrades of MES hardware such as printers, scales, scanners, and barcode labelers to maintain operational efficiency.

Continuous Improvement & Documentation

· Continuous Improvement: Contribute to continuous improvement initiatives aimed at enhancing the quality, safety, environmental, and production systems on-site.

· Documentation & Compliance: Ensure all activities and changes are thoroughly documented in compliance with cGMP and industry standards.

Requirements

· MES Expertise: Hands-on experience with MES systems such as Werum PAS-X, Aspen, Syncade, Siemens MES (Camstar, Opcenter, Simatic IT), including full application configuration and interfacing with SAP and automation systems.

· Pharmaceutical Process Knowledge: In-depth understanding of pharmaceutical business processes, including chemical manufacturing (W&D, solid bulk manufacturing, packaging) and biopharma operations.

· Batch Record Creation: Experience creating Master Batch Records within Werum PAS-X.

· Industry Standards: Strong knowledge of S88 and ISA S95 industry standards, as well as experience with GAMP lifecycle and pharmaceutical quality management processes.

· Communication & Collaboration: Excellent communication skills with the ability to collaborate effectively with internal teams and external groups.

· Project Experience: Demonstrated experience working on projects in pharmaceutical or biotechnology environments.

This role offers an exciting opportunity to be at the forefront of MES development in the life sciences industry while contributing to the success of critical manufacturing projects.