Desktop Support Engineer (Band 1) x3

Working Location: Tuas x1 / Jurong x1 / Changi x1 (Client Site)
Working Days : 5 Days ( Mon- Fri)
Working Hours: 8am-5pm
Salary Range: $2,600 - $2,800

Job Description

• Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system.
• Facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center.
• Desktop Support Engineer provides Break Fix, fault diagnosis and resolution.
• Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite.

Position Responsibilities and Functions

• Provide first/second level contact and problem resolution for customer issues.
• Work with Third Party Vendors to remediate complex AV issues as needed.
• Provide timely communication on issue status and resolution.
• Maintain ticket updates for all reported incidents.
• Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
• Should have basic knowledge of Mac operating system, to support Apple pc users.
• Install, upgrade, support and troubleshoot for printers, computer hardware.
• Performs general preventative maintenance tasks on computers, laptops, printers.
• Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
• Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.
• Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.
• This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.

Qualifications and Skills

• Bachelor Degree or equivalent in Computer Science or related field.
• CompTIA A+, Microsoft Certified Professional (MCP) or better.
• 1-2 years’ experience in Windows Desktop support.
• Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.
• Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory.
• Proven analytical, troubleshooting and problem solving skills.
• Willing to work off-hours and weekends when required for projects or emergency support.

In addition the Band 1 Technician will mentor and assist Band 0 technicians in their work and provide support to Band 2 Technicians in resolving tickets.

Tan Meng Liang Reg No: R23115923

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Location: Penjuru Lane

Salary: $2,800 - $3,100

Working days: Monday - Friday

Working hours: 8:30am – 5.30pm

Responsibilities:

• Committed to doing everything possible to prevent injuries and to maintain a safe and healthy environment
• To support the OSH program and make safety and health a part of their daily routine and to ensure that they are following safe work methods and relevant regulations
• Monitoring vessel movement with agent and via Portnet system
• Liaise closely with customer, plant operator on order status and loading schedule
• Planning and deployment of task to driver with ensuring the given KPI met and to control and maintain smooth operation throughout job supply till completion
• Prioritize urgent request and ensure deliveries are made on time
• Prepare and check all shipping documents processing via Portnet & Jurong Port online to ensure that they are complete and comply with customers requirement to ensure deliveries are fulfilled
• Check and verify driver’s and supply team trips form with deployment after job completion
• Attend to customer’s enquires relating to documents, e.g., delivery receipts / proof of delivery within lead time given
• Ensure all drivers are aware of specific customer requirements and monitor GPS tracking system to keep track of the progress that drivers make along the assigned routes
• Handles customer feedbacks, other administrative issues and perform any other duties as required by Transportation Manager
• Incident / investigation report submission when there is a requirement
• Able to handle fleet of Prime Movers and drivers
• To standby / handle 24/7 duty phone (rotation) during operations

Job Requirements:

• GCE ‘A’ level or Diploma holder on Logistics / Supply Chain Management
• At least 3 years relevant experience in 3rd party logistics, preferably in Traffic Planning & work force Planning & Allocations
• Proficiency in Microsoft Office: Power point Presentation, Excel & Word

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

Duration: 6 monhs

Location: Caldecott

Responsibilities

• Assist in developing and executing engagement strategy on new focal areas with cross-cutting priorities within Family Life Group
• Support in identifying and engaging key stakeholders and opinion leaders on new focal areas
• Develop engagement toolkits and levers to engage different stakeholders (e.g. religious organisations, Social Service Agencies, corporates)
• Develop stakeholder mapping/tiering to guide customised engagement efforts
• Basic Research Support: Assist in conducting desktop scans and basic research activities (e.g. create online survey form) to gather relevant information and insights for operational planning and transformation initiatives within the Family Life Group
• Data Analysis and Reporting: Using Microsoft or other tools to collect, analyse, and present data from basic research activities to support decision-making and identify areas for improvement
• Project Support: Ensure progress coordination, documentation and tracking of key research and transformation initiatives. Ensure alignment with project requirements and timeline
• Admin and Logistics Support: Prepare for meetings (e.g. assist in obtaining agenda materials), support collation of info/responses/inputs across teams, logistics support for workplan/engagement sessions (e.g. booking venues, coordinating refreshments, collating attendance/feedback, printing materials etc.)
• Documentation and Knowledge Management (KM): Contribute to the development and maintenance of KM within OPT. This includes developing and maintaining an organized archive of operational planning materials.

Requirements

• Degree in any field
• 1 year of research support, project support & data management experience
• Experience in managing stakeholders

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

https://go.persolkelly.com/job/apply/9616

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

A leading multinational investment bank is looking for a Trade Support Consultant.

What you will be doing

• Working with technology for implementation of new processing platforms and system enhancements.
• Performing and enhancing daily control processes for regulatory reporting to local regulators.
• Timely and accurate trade capture and checkout.
• Resolve trade discrepancies with counterparties by liaising with trading, sales and relevant teams.
• Monitoring and processing trade lifecycle events.
• Supporting new business initiatives and strategic projects

The ideal candidate will possess

• University degree with 10-15 years of experience in an operations role with experience managing a team
• Experience in implementing new products, flows and strategic projects
• Experience with global investment bank, with trade support experience especially in Commodities or Fixed Income OTC.
• Strong team supervision and stakeholder management skills.

If you feel you are good for the role, do click apply now or submit your CV to [email protected]
Do also feel free to refer any contacts that are looking out with every successful referral being entitled to a voucher. Lets connect!

Registration ID No. R1873584 EA License number : 07C3924 Company Registration No. 200609504D

Tooling Engineer ( Familiar with CAD – SolidWorks )

Salary: $4000 & Above ( Based On Experience )
Location: Nearby Sembawang MRT
Working Hours: 8.15am - 5.30pm (Mon to Fri)

Company specialises in precision plastic injection Moulding, insert Moulding, and component sub-assembly under Manufacturing.

Responsibilities:
- Ensure Meeting all IATF16949 and Customer Specific Requirements.
- Develop and improve Tooling/Molds for new and existing products.
- Monitor and improve production output and yield of the new/existing Tooling/Molds.
- Improve product quality and manufacturing capabilities of the new/existing products.
- Conduct process-mapping, data collection, analyze data, makes inference, implement & track.
- Provide daily production support to the Molding Operation.
- Supervise 8 Pax Toolmakers.

Requirements:
- Diploma in Tool & Die / Degree in Mechanical Engineering preferred.
- Minimum 5 years' experience in Plastic Injection Mold Design/Mold making OR in the capacity as a Tooling Engineer preferred.

Job Skills:
- In-depth knowledge on plastic materials, injection molding, mold design and mold fabrication.
- Conversant with Geometric Tolerance, ISO9001, IATF16949 and ISO 14001 requirements.
- Tooling drawings drafting using SolidWorks preferred.
- Conversant with Automotive customers' requirements, Project Management & Project Scheduling (Gantt Chart), Statistical Analysis & Product Tolerance. Analysis, Industrial Safety.
- Analytic Problem Solving and meticulous.
- Able to prepare financial justification for project funding preferred.
- Good command of English Language.

Company Name: Talent Recruitment Pte Ltd
EA License No: 24C2338
EA Personnel Name: Loke Sai Lye (Loke)
EA Personnel No: R24123366
Email: [email protected]
Contact Number: 8805 9869

Morgan McKinley is seeking a Network Infrastructure Engineer for a 12-month contract role with a leading multinational social media company. This position offers the opportunity to manage and support one of the world's largest and most complex networks, focusing on Network Point of Presence (POP) Infrastructure design, critical infrastructure projects related to space and power, and broader network management tasks.

Key Responsibilities:

• Oversee regional space, power, cabling, and infrastructure requirements to support current and future Edge network needs.
• Design and plan new electrical and mechanical infrastructure for data center sites.
• Collaborate with engineers to design and layout Edge/POP site floor plans, allocating space for network functions such as optical, backbone, IP, and compute.
• Deliver SOW Engineering design packages for both new and existing Edge/POP sites, adhering to Edge and Network Services (ENS) standards.
• Contribute to the evolution of documentation, automation, and operational processes.
• Ensure all infrastructure needs for current and future POP sites are met.
• Lead retrospective reviews to integrate lessons learned into future project roadmaps.
• Ensure adherence to processes and documentation standards, and support the site acceptance process for new POP locations.
• Travel as required for site surveys and evaluations.

Qualifications:

• Bachelor’s degree in Electrical/Electronics Engineering or equivalent
• Must have 8+ years of experience in electrical engineering, with a strong background in Data Center design and infrastructure.
• Experience with Telecom Central Offices, Data Centers, Collocations, and Remote Hut environments, with a deep understanding of power and infrastructure engineering.
• Strong proficiency with AutoCAD, AutoDesk tools, BIM 360, and Blue Beam.
• A Professional Engineer (PE) license or local equivalent is preferred.
• Knowledge of optical network design, installation, and maintenance for service providers or enterprise networks.
• Hands-on experience with Power-related projects is a plus.
• Strong analytical, interpersonal, and communication skills.
• Proven ability to work independently, manage time effectively, and operate within a global team.
• Willingness to travel up to 10-30%.

Interested candidates may apply through the application system or send it to [email protected]. Shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Morgan Mckinley Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.morganmckinley.com/sg/privacy-policy. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Morgan McKinley Pte Ltd
Koh Boon Sien
EA Licence No: 11C5502
EA Registration No. R1110345

• Collaborate closely with the technical manager or team lead to meet project SLA (Service Level Agreement) objectives.
• Responsible for the installation, configuration, and providing post-sale support for IT security solutions.

Requirements:

• Diploma and above.
• At least 2 years of experience in an IT security environment.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Location: East

Mon to Fri 8am to 5pm

Have AWS & bonus

Hands-on job

Job Requirement

1. Able to do PLC, HMI, programming with Mitsubishi and Omron brand.

2. Experience in handling Mitsubishi and Omron product servo motor products.

3. Understanding and being able to design automation electrical circuits.

4. Hard working and able to work hands on.

Requirements

• Diploma in Engineering
• At least 2 years experience

*Only shortlisted candidates will be notified*

Please submit your updated resume in MS format by using the APPLY NOW BUTTON.

Alternatively, you may also email your resume to us at [email protected]

Emily Fong

Senior Talent Specialist
Atomrecruit Pte. Ltd. | MOM EA License No.: 15C7443
EA Personnel Reg No.: R1768368

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join Us

Creation is the core of ByteDance's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible. Together, we inspire creativity and enrich life - a mission we aim towards achieving every day. To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At ByteDance, we create together and grow together. That's how we drive impact - for ourselves, our company, and the users we serve. Join us.

About team

The privacy and security team of ByteDance is committed to building a configurable and easy-to-use platform to manage all data of ByteDance internal systems to meet global and ever-changing privacy & compliance requirements. We provide easy to use services mainly to: all R&D personnel, legal teams, data protection teams, etc. within ByteDance. The PnS SRE team is committed to planning, building, and operating distributed ByteDance compliance data centers in multiple regions around the world; establishing a sound monitoring and alarm mechanism, organizing and participating in fault drills; identifying risks and resolving or promoting architecture upgrades.

Responsibilities

1. Focus on compliance data center's lifecycle management, cost reduction, efficiency improvement, and stability;

2. Be responsible for reliability and stability of ByteDance's compliance data center, and be responsible for the SLA of related core PnS products;

3. Participate in the design/development/improvement of stability-related products, including but not limited to efficiency, stability and others;

4. Review the current architecture, identify application architecture risks, and solve or promote solutions to resolve/reduce architectural risks;

5. Build/improve the monitoring and alarm mechanism, downgrade and contingency plan, organize and participate in drills, bleed-stopping, accident review and other stability work;

6. Be passionate about architecture, cutting-edge technology and software development procedures, and be able to continuously improve operation and maintenance procedures, stop-bleeding plans, and improve the overall service operation quality; apply new technologies to serve teams and businesses.

Qualifications

Minimum Qualifications

1. Bachelor’s degree in Computer Science or equivalent with 3+ years of relevant experience；

2. Solid computer software basic knowledge; understanding Linux operating system, storage, network IO and other related principles;

3. Working experience with one or more of the following programming languages: Python/Go/C++;

4. Good communication and collaboration skills;

5. Proven experience in analyzing and troubleshooting distributed systems;

Preferred Qualifications

1. Ability to thrive in a fast-paced environment;

2. Have good product sense, solid system design ability;

3. Have systematic/structured thinking and problem-solving skills, and a strong sense of ownership;

4. Experience in large-scale distributed systems in the field of SAAS/PAAS/IAAS is preferred.

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

This is a 12 month contract role based in Singapore, Experience in Mechanical Engineering/ Electrical Engineering is preferred.

Job Responsibilities:

• Execute regional space, power, cabling and other infrastructure requirements in support of Edge network requirements, present and future.
• Design/Plan new site electrical/mechanical critical infrastructure for Data Center sites.
• Work with in house Engineers and design and draw layout of Edge/POP sites floor plans, allocate space assigned to network function, optical, backbone, IP, compute, etc.
• Execute all SOW Engineering design packages related to new or existing edge/pop sites as per Edge and Network Services (ENS) standards.
• Proactively contribute to documentation, automation and processes as they evolve.
• Understand the overall needs of current and future POP infrastructure.
• Guide retrospective reviews of completed projects with teams to incorporate lessons learned into the team's future roadmaps and goals.
• Ensure processes are being followed and all documentation and systems are delivered as per set standards.
• Support site acceptance process for new POP sites.
• Travel to site across states for site survey and evaluation on as per need basis.

MINIMUM QUALIFICATIONS

• 8+ years of electrical engineer work, Professional Engineer License required.
• Outstanding proficiency with AutoCAD/AutoDesk tools.
• Outstanding proficiency with AutoCAD/AutoDesk tools/BIM 360/Blue Beam.
• Knowledge of engineering principles of the infrastructure architecture (space line up, air flow, cooling etc.)
• Knowledge of Telecom Central Offices, Data Center, Collocations and Remote Hut environments, to include engineering principles regarding power and other infrastructure.
• Understanding of optical network design, installation and maintenance for service providers or enterprise networks
• Knowledge of Telecom Central Offices, Data Center, Collocations and Remote Hut environments, to include engineering principles regarding power and other infrastructure.
• Experience with communication and directing tasks to vendors/suppliers.

Optimum Solutions, Singapore

(Company Registration Number: 199700895N),

Founded in 1997, Optimum is a full-spectrum IT services and solutions company whose mission is to “Empower Business with Technology.”

• 4+ years of working experience in Data Engineering, Big Data solutions, and analytics functions
• Solid background in traditional structured database environments such as Teradata / Oracle, SQL & PL/SQL
• Knowledge on Hadoop ecosystem components such as HIVE, Impala, HDFS, Spark, Scala, HBase
• Fluent in structured and unstructured data, its management, and modern data transformation methodologies
• Hands-on experience working on real-time data and streaming applications using Kafka or other similar tools
• Experience in automation process – building procedures, ETL and automated job scheduling using data integration tool such as Talend
• Knowledge on data warehouse and FSLDM concepts

An exciting new Mechanical Design Engineer position for a global market leader in the Water Technology Industry

Your new company:

A prominent water technology firm delivers innovative solutions for water management and treatment worldwide. With a global presence, they provide cutting-edge technologies and services for various industries, enhancing water quality and efficiency. Their expertise spans industrial, municipal, and commercial applications, addressing critical water challenges. Through continuous innovation and strategic collaborations, they advance sustainable water practices, positively impacting the environment, public health, and communities.

Your new role :

• Design and develop mechanical systems, components, and processes, including injection molds.
• Analyze data to optimize manufacturing processes and improve product quality.
• Collaborate with cross-functional teams, suppliers, and vendors.
• Ensure compliance with quality and safety standards.
• Develop and implement design improvements.
• Conduct simulations and analysis (e.g., moldflow, finite element).
• Create detailed designs, prototypes, and testing plans
• Interact with internal customers and stakeholders.
• Establish parameters for optimal manufacturing environments.
• Identify and resolve design flaws.
• Develop and maintain technical documentation.
• Stay up-to-date with industry trends and best practices.

What you'll need to succeed:

• Bachelor's/Master's degree in Mechanical Engineering or related field.
• Experience with injection mold design and development.
• Proficiency in CAD software (e.g., SolidWorks, Autodesk).
• Strong analytical and problem-solving skills.
• Excellent communication and collaboration skills.

What you'll get in return:

You'll be offered career development opportunities, succession planning and on the job training will definitely be given to you. You'd also have an amazing team supporting you throughout your career.

What you need to do now:

If you feel like you meet the above requirements or know someone who does, then click on the link to apply, or, you may send your application/referral directly to me at [email protected].

If this job isn't quite right for you but you are looking for a new position, please contact me for a confidential discussion on your career.

EA Reg Number: R21100565 | EA License Number: 07C3924 | Company Registration No: 200609504D

Our client is a distributor of automotive and industrial solutions.

• Manage and configure network devices such as firewalls, routers, VPNs, internet proxies, and wireless networks.
• Optimize enterprise networking, including WAN, LAN, and VPN implementations and support.
• Monitor system performance and troubleshoot issues to ensure optimal performance and reliability.

Requirements:

• CCNA certified
• Diploma in Computer Science/Information Technology or equivalent.
• At least 2 years of experience in Infrastructure Engineering.
• Good knowledge with internet architecture designs (TCP/IP, DNS, DHCP, Proxy and Firewall).

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/eX39z4hd

• Strong support from management to invest in data
• Exposure to latest technology - Microsoft Azure Data

About the company
Our Client is an established company within their industry. With rapid expansion and technology investment plan, they are now looking for an Senior Data Engineer / Data Engineering ( Azure Data ) to join their team.

About the job

Your role involves:

• Establish and manage data pipelines for the transformation and loading of data from the data lake into Data Warehouse models.
• Collaborate with various global data sources to supply data to our Azure Cloud-based Global Data Analytics Platform.
• Develop, construct, and maintain Data Warehouse models to meet the data analytics needs of Company's global, regional, and local business units.
• Delving into data sets to uncover insights, pinpointing features and discrepancies, and effectively communicating findings to stakeholders.
• Stay updated on emerging trends and technologies in data engineering and recommend improvements to existing systems

Skills and experience required

As a successful applicant, you will be have at least 4 years of experience in azure data.

Proven track record in Azure Data Factory, Azure Synapse Analytics/Data Warehouse, Azure Analysis Services and Python will be highly preferred.

Whats on offer
This is an excellent opportunity to join an established company with high investment in data engineering. You will get the opportunity to work in a high performing team with exposure to latest technology.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/eX39z4hd (EA: 94C3609/ R1219669)

• Develop and update automated test cases, test plans, and test framework to align with requirements and policy changes.
• Conduct a variety of tests, including manual, functional, performance, and exploratory tests, to support User Acceptance Testing (UAT).

Requirements:

• Degree in Computer Engineering or equivalent
• At least 3 years of experience of quality testing with hands-on automation.
• Proficient in CI/CD.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

You will be leading a technical support team of 5 members for a financial institution to provide system and application support for statement printing system

Responsibilities

• Leading a team to provide level 2 support for both systems and application
• Ensuring smooth running of infra and application
• Managing Incidents and issues related to applications under remit
• Involved in leading the team to perform root cause analysis
• Carrying out automation of processes
• Ensuring timefly resolution especially for high severity incidents to business users
• Provide management reporting
• Ensuring processes are followed

Requirements

• Min 12 years of experience with min 7 years in technical support role
• Prior experience in leading support team in banking industry is preferred
• Comes from strong technical background, able to perform troubleshooting if required
• Prior experience in automation using windows
• Experience in troubleshooting windows systems issues
• Experience in vbscript is a plus
• Good experience in incident and problem management
• STrong analytical skills
• Strong communication skills

Interested candidates please email your latest resume to [email protected]

Working Location: Tuas
Working Days : 5 Days ( Mon- Fri)
Working Hours: 8am-5pm

Salary: $2600 - $2700

Job Description

• Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system.
• Facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center.
• Desktop Support Engineer provides Break Fix, fault diagnosis and resolution.
• Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite.

Position Responsibilities and Functions

• Provide first/second level contact and problem resolution for customer issues.
• Work with Third Party Vendors to remediate complex AV issues as needed.
• Provide timely communication on issue status and resolution.
• Maintain ticket updates for all reported incidents.
• Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
• Should have basic knowledge of Mac operating system, to support Apple pc users.
• Install, upgrade, support and troubleshoot for printers, computer hardware.
• Performs general preventative maintenance tasks on computers, laptops, printers.
• Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
• Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.
• Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.
• This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.

Qualifications and Skills

• Bachelor Degree or equivalent in Computer Science or related field.
• CompTIA A+, Microsoft Certified Professional (MCP) or better.
• 1-2 years’ experience in Windows Desktop support.
• Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.
• Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory.
• Proven analytical, troubleshooting and problem solving skills.
• Willing to work off-hours and weekends when required for projects or emergency support.

✅The Supreme HR Advisory Pte Ltd EA No: 14c7279

✅SAMUEL SIAW Reg No: R24124745

Working Location: Jurong
Working Days : 5 Days ( Mon- Fri)
Working Hours: 8am-5pm

Salary: $2600 - $2700

Job Description

• Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system.
• Facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center.
• Desktop Support Engineer provides Break Fix, fault diagnosis and resolution.
• Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite.

Position Responsibilities and Functions

• Provide first/second level contact and problem resolution for customer issues.
• Work with Third Party Vendors to remediate complex AV issues as needed.
• Provide timely communication on issue status and resolution.
• Maintain ticket updates for all reported incidents.
• Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
• Should have basic knowledge of Mac operating system, to support Apple pc users.
• Install, upgrade, support and troubleshoot for printers, computer hardware.
• Performs general preventative maintenance tasks on computers, laptops, printers.
• Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
• Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.
• Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.
• This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.

Qualifications and Skills

• Bachelor Degree or equivalent in Computer Science or related field.
• CompTIA A+, Microsoft Certified Professional (MCP) or better.
• 1-2 years’ experience in Windows Desktop support.
• Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.
• Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory.
• Proven analytical, troubleshooting and problem solving skills.
• Willing to work off-hours and weekends when required for projects or emergency support.

✅The Supreme HR Advisory Pte Ltd EA No: 14c7279

✅SAMUEL SIAW Reg No: R24124745

Working Location: Tuas/ Jurong / Changi (Client Site)
Working Days : 5 Days ( Mon- Fri)
Working Hours: 8am-5pm
Salary Range: $2,500-$2,800

Job Description

• Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system.
• Facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center.
• Desktop Support Engineer provides Break Fix, fault diagnosis and resolution.
• Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite.

Position Responsibilities and Functions

• Provide first/second level contact and problem resolution for customer issues.
• Work with Third Party Vendors to remediate complex AV issues as needed.
• Provide timely communication on issue status and resolution.
• Maintain ticket updates for all reported incidents.
• Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
• Should have basic knowledge of Mac operating system, to support Apple pc users.
• Install, upgrade, support and troubleshoot for printers, computer hardware.
• Performs general preventative maintenance tasks on computers, laptops, printers.
• Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
• Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.
• Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.
• This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.

Qualifications and Skills

• Bachelor Degree or equivalent in Computer Science or related field.
• CompTIA A+, Microsoft Certified Professional (MCP) or better.
• 1-2 years’ experience in Windows Desktop support.
• Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.
• Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory.
• Proven analytical, troubleshooting and problem solving skills.
• Willing to work off-hours and weekends when required for projects or emergency support.

In addition the Band 1 Technician will mentor and assist Band 0 technicians in their work and provide support to Band 2 Technicians in resolving tickets.

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

ROLES & RESPONSIBILITIES

• To be responsible for all deliverables required in the agreement with Singapore General Hospital.
• To organize his team to align with the overall client’s expectation and contractual requirements andsupport the operations of the hospital, especially in the front end engineering and customersupports. To plan and execute all fix it and programmed maintenance within the frame work of theallocated resources.
• To plan the resources available to align with the operational requirements for fix it and programmedmaintenance.
• Managing all minor repairs and fix it work within the budget.
• Work closely with other service providers in the hospital to be part of the team to create a safe andsound environment for the patients, staff and visitors, especially ISS House Keeping and Portering team to demonstrate the strength and capability of ISS’s integrated service model to be productive, efficient and effective.
• Constantly engaging the client and end users to seek feed back, gaps and improvementopportunities through survey and dialogue.
• Responsible for overall customer and end users relationship management while exercising costcontrol monitor and measure with the awareness to generating additional works to enhancemargin.
• To stabilize the team during upon operations and continued to seek improvement in theorganization structure and operations process to improve supports to the hospital.
• Manage relationship with all specialist sub-con and contractors appointed by the hospital toachieve the required KPI, client’s expectations and deliverables in the contract with SingaporeGeneral Hospital.
• Be part of the team to management energy saving and initiatives.
• Identify engineering issues and trouble shooting to response to end users’ request. Resolving andmitigating potential engineering problems and potential cause to system breakdown. Work closelywith the Central Operations to tackle engineering problems.

JOB REQUIREMENTS

1. Contractual fulfilment of ISS for the outsourced facility management contract

2. Compliance of all statutory requirements

3. Successful mobilization

4. Achieve financial margin set by the management

5. Motivation and leadership of the outsources facility management team

6. Meeting KPI requirements and meet customers’ and end users’ expectations

7. Healthy QEHS records

8. Provide an safety environment to enhance the patient’s staff’s and visitors’ experience

Job Responsibility:

• To manage the team in the respective Areas and Central Operations to carry out daily back-end engineering maintenance works and ensuring excellency and consistency in operational supports within Singapore General Hospital (SGH) according to the design intents of the various mechanical, electrical, medical and specialist
• To be responsible for all deliverables required in the agreement with Singapore General Hospital.
• To organize the team to align with the overall client’s expectation and contractual requirements and support the operations of the hospital, especially in the front-end engineering and customer
• To plan the resources available to align with the operational requirements for fix it and programmed maintenance.
• Managing all minor repairs and fix it work within the budget.
• Work closely with other service providers in the hospital to be part of the team to create a safe and sound environment for the patients, staff, and visitors, especially ISS House Keeping and Portering team to demonstrate the strength and capability of ISS’s integrated service model to be productive, efficient, and effective.
• Constantly engaging the client and end users to seek feedback, gaps and improvement opportunities through survey and dialogue.
• Responsible for overall customer and end users’ relationship management while exercising cost control monitor and measure with the awareness to generating additional works to enhance margin.
• To stabilize the team during upon operations and continued to seek improvement in the organization structure and operations process to improve supports to the hospital.
• Manage relationship with all specialists’ sub-con and contractors appointed by the hospital to achieve the required KPI, client’s expectations and deliverables in the contract with Singapore General Hospital.
• Be part of the team to management energy saving and initiatives.
• Identify engineering issues and troubleshooting to response to end users’ request. Resolving and mitigating potential engineering problems and potential cause to system breakdown. Work closely with the Central Operations to tackle engineering problems.

Job Requirements:

• Diploma in Engineering (Electronic, Electrical, Mechanical, Civil, Building Services Estates Management) with minimum three (3) years’ experience in supervision works.
• Must be matured and self-motivated. Minimum of ten (10) years working experience

Primary Responsibilities:

· You will provide customer support on Export-B Emerging Markets by ensuring accurate consolidation of orders and aligning with the demand planning team

· You will ensure timely coordination of allocation to the customers, while also providing customer order form updates to the stakeholders

· You will administer and monitor customer orders, backorder status, shipping requests, AL approvals, material extension, vprice maintenance requests, etc., and sorting of allocation based on monthly supply confirmation

Job Qualifications:

· You have diploma or Degree in Business

· You have at least 2 years of experience is sales/marketing operations/support

· You have strong analytical and communication skills - able to analyze raw data and derive useful information for use in reporting and decision making

· You are well versed with computer skills for common desktop applications such as Words, Excel, PowerPoint, etc.

· You must have initiative and be able to hand confidential matters with utmost discretion

· You must interact well with all layers in the organization is essential

· You must be approachable maintain good working relationship with all associates

• Make sure smooth running of the Company’s computer systems and provide technical support to users both in office and on board vessels own/operated
• Support in implementation of new info-system management software

Requirements:

• Diploma and above
• At least 2 years of working experience in setting up and running new info-software systems

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Position Purpose

Provides first line of technical support for APAC CB ITO Applications for various domains (Cash Management, Core Banking & Functions, and Trade and Finance Services).

Key Responsibilities

· Responsible to respond to user requests, incidents and problems on a timely manner

· Resolve or coordinate the resolution of issues with other internal teams and/or the vendor

· Escalate and collaborate with respective Level 2 application support teams or other support if necessary.

· Communicate and provide status updates on issues to business users, management team and other stakeholders.

· Document operation procedures, contribute to knowledgebase and cross train other team members

· Analyze and challenge existing support processes to achieve continuous improvement

· To understand and support ITIL procedures and guidelines defined by tower owners.

· To be able to apply and relate ITIL procedures in handling day to day tasks.

· To be able to provide innovative solutions and recommendations as needed.

· Support Disaster Recovery Test and Business Continuity activities

Competencies (Technical / Behavioral)

The candidate should demonstrate a combination of technical and functional skills together with excellent communication and interpersonal skills. He/she must have a genuine willingness to work in a role where the operation of availability- & time-critical systems is routine.

Successful candidate might be required to work in shift weekend rotation and occasionally work on public holidays.

The following knowledge and experience are required:

· A background in banking, and more specifically in Corporate Banking, and prior exposure to payments platform is a plus.

· Proven track record in maintenance & support of business critical applications while realizing operational efficiencies

· Good understanding of messaging infrastructure and the ability to analyze and monitor data flows

· Good understanding of change, incident & problem management methodologies

· Familiarity with approaches & procedures of Business Continuity/Disaster Recovery

· Good understanding of IT risk and security

· Strong team player

Skills

· Dynamic, Proactive and Teamwork oriented

· Self-starter and fast learner

· Good command of spoken and written English.

· Functional knowledge in UNIX, ORACLE DB, PL/SQL, COBOL, CICS & VSAM, Java & Tibco

· Functional knowledge in Microsoft Office suite (Excel, word, powerpoint, visio)

· Familiar with Windows platform

· Programming and Shell scripting

· Ability to develop support tools/scripts as required

· Practical knowledge of change, incident & problem management tools

· Practical knowledge of active monitoring and alerting tools

· Web / Application server technology

· Trouble shooting and problem solving

· Flexible attitude

· Ability to perform under pressure

· Strong analytical skills

· Education Level: Degree in Information Technology, Computer Science or Engineering

· Experience Level:minimum 5 years

About BNP PARIBAS

As the leading European Union bank, and one of the world’s largest financial institutions with an uninterrupted presence in the region since 1860, BNP Paribas offers a wide range of financial services for corporate, institutional and private investors spanning corporate and institutional banking, wealth management, asset management and insurance.

We passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued and encourage applicants of all backgrounds, including diversity of origin, age, gender, sexual orientation, gender identity, religion applicants who may be living with a disability. We have a number of internal employee networks in place to empower our staff to act and challenge the status quo.

• BNP Paribas PRIDE is highly active in favour of the LGBTQIA+ community

• BNP Paribas MixCity which fosters better representation of women at all levels of the organization

• Ability, the mutual aid network for employees with a disability or a disabling or chronic illness

• BNP Paribas CulturAll which celebrates diverse backgrounds

BNP is committed to financing a carbon-neutral economy by 2050. The Group is a founding member of the Net-Zero Banking Alliance and has set up its own Low Carbon Transition Group to support its clients through their energy transitions.

https://careers.apac.bnpparibas/

More information

BNP Paribas - Diversity & Inclusion Journey

BNP Paribas - The Bank Of Green Changes

Award Obtained

BNPP has won Top employer Europe award in a 10th consecutive year

What you'll do:

As a VP Trade Support, you will play a crucial role in capturing trades accurately and resolving any discrepancies. Your excellent organisational skills will be put to use as you monitor trade lifecycle events and control trade processing exceptions. You will also have the opportunity to work closely with technology teams on the implementation of new processing platforms and system enhancements. Your role will extend beyond daily operations as you analyse new regulatory reform requirements alongside legal/compliance, IT and project teams.

• Ensure timely and accurate trade capture and checkout
• Resolve trade discrepancies by liaising with trading, sales and relevant teams
• Monitor and process trade lifecycle events
• Control, reconcile, and resolve trade processing exceptions
• Work with technology for implementation of new processing platforms and system enhancements
• Analyze new regulatory reform requirements and deploy new processes with legal/compliance, IT and project teams
• Provide back up support for other functional teams in Singapore Branch Operations

What you bring:

The ideal candidate for this VP Trade Support role brings a wealth of experience from an operational role within a global investment bank. Your expertise in commodities or fixed income OTC will be highly valued. You are known for your high personal commitment and integrity. Your deep understanding of products, business operations coupled with your strong communication skills make you adept at interacting effectively across various functions and locations.

• University degree with 10-15 years of experience in an Operation role
• Experience with global investment bank, especially in Commodities or Fixed Income OTC
• High personal commitment and integrity
• Good understanding of products, business and operational knowledge
• Strong communication skills, able to interact effectively across functions/locations
• Detail oriented with strong risk awareness

What sets this company apart:

Our client is renowned for its commitment to excellence and innovation in the financial services industry. They offer a supportive work environment that encourages professional growth and development. Their inclusive culture fosters teamwork and collaboration, making it an ideal place to grow your career.

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1435983 Glen Chua