Basic Qualifications:

• Bachelors/Degree in Computer Science or other technology field.
• Must have at least 3 years of professional production support experience in HA environment.
• Must be familiar with agile and DevSecOps principles and practices.
• Scripting experience with Windows PowerShell and Unix scripting.

·

Preferred Qualifications:

• 3+ years of experience with Java applications, SQL/NoSQL, Handling Production operations.
• Experience working with any log analysis tools and observability applications like Grafana, Tableau, Splunk.
• Experience with Linux and Windows administration, networking, security, and troubleshooting.
• Excellent communication, collaboration, and problem-solving skills
• Knowledge on Docker/Kubernetes, NginX, CDN, Caching
• Installing and Uninstalling various Windows and Unix/Linux applications and software experience

•Co-ordinate customers' orders, payment updates and other related matters.

•Attend to customers' enquiries and requests via emails, texts, and phone calls.

•Experience in using ERP system for processing of orders.

•Basic Microsoft Office skills to prepare data or reports to the sales team.

•Assist sales team in arranging appointments with clients.

•Able to understand English and read simple technical documents. (For the purpose of understanding customers' requirements and learning about product features.)

•Good written and verbal communication skills.

•Meticulous with a keen eye for details.

•Fast learner

•Team player

Basic Qualifications:

• Bachelors/Degree in Computer Science or other technology field.
• Must have at least 3 years of professional production support experience in HA environment.
• Must be familiar with agile and DevSecOps principles and practices.
• Scripting experience with Windows PowerShell and Unix scripting.

·

Preferred Qualifications:

• 3+ years of experience with Java applications, SQL/NoSQL, Handling Production operations.
• Experience working with any log analysis tools and observability applications like Grafana, Tableau, Splunk.
• Experience with Linux and Windows administration, networking, security, and troubleshooting.
• Excellent communication, collaboration, and problem-solving skills
• Knowledge on Docker/Kubernetes, NginX, CDN, Caching
• Installing and Uninstalling various Windows and Unix/Linux applications and software experience

Reporting to the Product Manager, you will perform microbiological analysis of food, water and pharmaceutical products to ensure compliance with international standards.

Key Responsibilities:

• Perform microbiological analysis of food, water and pharmaceutical products to ensure compliance with international standards
• Perform sampling on food and water at food-service establishment, etc
• Assist to develop and validate new test methodologies
• Prepare test reports as well as perform other related administrative work
• Maintain and upkeep test equipment and instrument to ensure compliance with laboratory quality management and safety guidelines
• Other laboratory tasks as assigned by the Supervisor

Key Requirements:

• Higher NITEC or Diploma in Food Science / Biomedical Science or its equivalent
• Candidates with relevant working experience in Microbiological Testing laboratories and familiarity with ISO 17025 quality management system will be an added advantage
• Results and service-oriented individual who possesses initiative and good communication skills
• A proactive team player but with the ability to work independently in challenging projects and timelines
• Enthusiastic and resourceful with a "can-do" attitude

**Position Overview:**

The IT Support Engineer is a key member of the IT department responsible for providing technical assistance, troubleshooting, and support to end-users within the organization. This role involves resolving hardware and software issues, setting up and maintaining systems, and ensuring smooth technology operations to enhance productivity and minimize downtime.

**Key Responsibilities:**

1. **Technical Support:**

- Respond to user inquiries and technical issues via phone, email, or in-person promptly and professionally.

- Diagnose and resolve hardware, software, and network-related problems efficiently.

- Provide step-by-step guidance to users on issue resolution or workaround solutions.

2. **End-User Assistance:**

- Assist users with software installations, updates, and configurations.

- Educate users on best practices for using hardware, software, and applications effectively.

3. **Hardware and Software Maintenance:**

- Install, configure, and maintain computer systems, laptops, printers, and peripherals.

- Perform regular updates, patches, and security measures on software and systems.

- Troubleshoot and repair hardware components as needed.

4. **Network Support:**

- Troubleshoot network connectivity issues, both wired and wireless.

- Assist in setting up and managing network devices, such as routers, switches, and firewalls.

5. **System Administration:**

- Maintain user accounts, permissions, and access levels.

- Assist in the administration of servers, domains, and other IT infrastructure.

6. **Documentation and Reporting:**

- Maintain accurate records of support requests, resolutions, and actions taken.

- Provide reports on recurring issues, trends, and improvements to management.

7. **Remote Support:**

- Provide remote assistance to off-site users, ensuring their technical needs are met.

8. **IT Projects:**

- Collaborate with the IT team on various projects, such as system upgrades, migrations, and implementations.

9. **Training and Knowledge Sharing:**

- Conduct training sessions or workshops for users to enhance their IT skills and knowledge.

- Share technical knowledge with colleagues to foster a learning culture.

**Qualifications:**

- Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience).

- Relevant certifications (e.g., CompTIA A+, Microsoft Certified: Azure

Fundamentals) are advantageous.

- Proven experience in providing technical support and troubleshooting.

- Strong knowledge of hardware, operating systems (Windows, macOS), and common software applications.

- Familiarity with network fundamentals, including TCP/IP, DNS, DHCP.

- Excellent problem-solving and communication skills.

- Customer-oriented approach and the ability to work well with end-users.

- Ability to work independently, manage priorities, and meet deadlines.

- Adaptability to changing technologies and environments.

**Benefits:**

include competitive salary, a dynamic work environment.

Job Description:

• Responsible for IT Infrastructure setup, maintenance and operations
• Provide end user support on desktop/ laptop/ printers/ networking and software. Engaged with user by IT request form for the new/ replacement of IT hardware and software installation & configuration, troubleshooting and setup
• Ensure security of data, network access and backup systems
• Good knowledge in network and servers security and problem solving
• Develop, implement and coordinate systems, policies and procedures
• Handle IT projects and system implementation which involve gathering information, designing and planning. Conduct User acceptance test and provide user training
• Manage and liaise with external system vendors such as Sage ACCPAC, ParaDM and HR Payroll system
• Provide advice and recommendations to management on process and techniques for improved work operations
• Handling all the IT functions of the Company and its subsidiary, which are located in Singapore and Malaysia respectively

Requirements:

• NITEC/ Diploma in Information Technology or equivalent
• Strong technical and analytical skills
• Basic networking skill preferably able to setup and troubleshoot
• Able to plan and work independently with minimal supervision
• Positive attitude towards learning and performing hands-on technical work
• 2 to 3 years of support experience in manufacturing sector would be an advantage

Why Join Us?

• Career Progression & Development Opportunities
• Comprehensive Leave Packages (e.g: additional leave, birthday leave, eldercare leave, etc...)
• Executive Health Screening
• Friendly and Supportive Work Environment
• Opportunity to Work Alongside an Innovative Team

Responsibilities & Duties:

• Performs administrative duties such as document control, data entry, records and information management, request for quotations for comparison, creative/graphic design, deliver artwork/video clips etc.
• To support department with workplace safety & health matters
• To organise events including planning and coordination work
• Performs simple data analysis
• Coordinates and assists in daily activities of Corporate Department
• Liaise with vendors and contractors
• Assists in ISO auditing and IMS Document Control
• Other ad-hoc tasks as assigned

Job Requirements & Qualifications

• Possesses GCE ‘A’ Level/Diploma in any field
• Proficient with MS Office such as Word, Excel, PowerPoint, Adobe Software (e.g: Adobe Illustrator, Adobe Premiere Pro) or equivalent editing software
• Self-motivated, cooperative and able to work independently
• A good team player with outgoing personality; creative and innovative
• Relevant certificate in workplace safety & health and/or construction related certificate is preferred
• Relevant ISO auditor certificates
• Salary package commensurate with experience

Basic Qualifications:

• Bachelors/Degree in Computer Science or other technology field.
• Must have at least 3 years of professional production support experience in HA environment.
• Must be familiar with agile and DevSecOps principles and practices.
• Scripting experience with Windows PowerShell and Unix scripting.

·

Preferred Qualifications:

• 3+ years of experience with Java applications, SQL/NoSQL, Handling Production operations.
• Experience working with any log analysis tools and observability applications like Grafana, Tableau, Splunk.
• Experience with Linux and Windows administration, networking, security, and troubleshooting.
• Excellent communication, collaboration, and problem-solving skills
• Knowledge on Docker/Kubernetes, NginX, CDN, Caching
• Installing and Uninstalling various Windows and Unix/Linux applications and software experience

Responsibilities

• Desktop support
• Provide basic support and troubleshooting to our staffs, such as password resets, printer configurations, break/fix instructions, support routing and escalation to L2 support.
• Taking ownership of staffs issues reported and tracking them through resolution
• Responding in a timely manner to service issues and requests
• Liaise with third party vendors to coordinate issues on specific services.
• Liaise with product manufacturers for problem escalation and resolutionYou will be responsible for the end-user’s hard and software related issues as well as our corporate information systems.

Requirements

• Higher Nitec or Diploma in Computer Science/Information Technology.
• Good knowledge on computer networks.
• Strong analytical and problem-solving skills.
• Good understanding and possess troubleshooting know-how on IT infrastructure and software.
• Able to handle sensitive information in confidential manner.
• At least 2 years of IT related working experience.

About our Company:

We are a leading engineering and construction company based in Singapore. With multifaceted project management capabilities and a strong diverse workforce, we provide a full range of services in engineering, procurement, construction and maintenance of power and industrial plants across the world.

Responsibilities

• Supervise construction works, maintain quality control and ensure that the works are carried out in accordance with the project specifications, design intent, approved drawings and site instructions by the supervising qualified persons
• Ensure that site personnel carry out their work in compliance with the prevailing regulations set up by the building authorities and government agencies of Singapore
• Perform tests to check the quality of materials
• Review project drawings and specifications, and raise any discrepancies and/or potential problems to the appointed Qualified Person and relevant stakeholders
• Attend meeting with qualified persons and relevant stakeholders
• Prepare progress reports
• Work under the control and direction of the appointed Qualified Person(s) when carried out his/her duties for the assigned project
• Any other duties as assigned from time to time

Prerequisites

• Diploma/Degree in Civil & Structural Engineering
• Accredited as a C&S Resident Technical Officer (RTO) by Institution of Engineering Singapore (IES) or Association of Consulting Engineers Singapore (ACES)
• Certificate in BCSS (Building Construction Safety Supervision) or other similar construction-safety certification
• Minimum 2 years of experience as a Resident Technical Officer (RTO)
• Able to read and interpret architectural drawings and details of construction projects
• Project Location: Jurong Island (Transport will be provided at designated pick-up points)

Responsibilities

· To optimize airside equipment selection in order to minimize the cost and enhance winning probability for project tender

· To respond to customers in timely manner on changes in project tender requirement

· To process PO, SO, MSR, etc. into the system

· To enter order to factory with accuracy

· To ensure delivery schedule meets customer’s requirement to align with the sales forecast

· Any other duties as assigned from time to time

· Ensure all works carried out in accordance with the specified quality and EHS standards

Requirements

· Education levels should be Diploma in Engineering or equivalent

· At least 1-2 years of experience in relevant job scopes

· A team player, able to work in a team closely

· Meticulous and has eyes for details with pleasant characteristics

· Good communication skills

Technical Area Sales Manager

About HMT

HMT was founded in 1978 with the objective of providing better technology to the aboveground storage tank market. HMT’s founders created products which not only solved the emissions problems of the day but also eliminated the operational issues created by the existing floating roof and seal technologies.

HMT is the global leader in aboveground storage tank solutions. HMT brings a distinct level of innovation and service to the tank industry through a unique approach of partnering with customers to optimize tank operations. Learn more about our industry and company by visiting our website at www.hmttank.com.

The Role

This is a leadership position in selling HMT products and services, through either direct or territorial representatives, to specific assigned area or product group. He or she is responsible and accountable for achieving regional revenue and profit goals as well as ensuring and maintaining good customer satisfaction within the area of responsibility.

The Job

Sales activities:

• Conduct business development and sales activities by email, phone and in person to generate revenue for HMT Asia Pacific regional business.
• Assist customers to select the right equipment for their applications.
• Achieve specification of products for projects and facilities in the territory.
• Generate proposals, including equipment selection, cost estimating and proposal writing.
• Work with General Manager of Sales & Marketing and other Asia Pacific team members to create sales plans.
• Achieve revenue and EBITDA goals established for the territory.
• Utilize Salesforce CRM and Tank Mapping systems, keeping data current to communicate intelligence effectively across the business and keep track of customer follow up tasks.

Project execution activities:

• Review purchase orders for accuracy upon receipt.
• Hand off all pertinent information to Inside Sales / Project Management personnel to ensure smooth execution.
• Assist Inside Sales / Project Management personnel to obtain necessary data from the client to execute project.

Agent-related activities:

• Work with Reporting Manager to direct agent activities, including:

- Develop potential/target client list for each agent’s territory.

- Gather intelligence on client needs or problems in the territory.

- Gather market / competitive intelligence.

- Develop tactical sales plans for each major target client.

• Work with Reporting Manager to conduct review and feedback of each agent once per year.

We are looking for

• Experience in refinery or terminal operations in Asia Pacific, or prior relative work experience in industrial related sector will be considered as a plus
• Good technical aptitude and comfort level with technical products.
• Bachelor’s degree in engineering or related technical field is preferred but not required
• Strong follow up and organizational skills.
• Strong command of English language and MSOffice suite
• Availability to travel regularly for sales activities and agent reviews/training meetings.

We Offer

• 13th salary
• Group Hospital and Accident Insurance
• Dental Treatment coverage
• Opportunity to work for the global leader of above ground fuel storage industry and develop your career further
• Ongoing industry training and certifications i.e. health and safety etc.
• International and local traveling
• Competitive remuneration and bonus system
• High-end equipment (laptop and mobile)

Are you excited about joining a highly diverse international team and the prospect of contributing to an industry-leader in emissions-mitigation equipment for aboveground storage tanks? We will be excited to receive your CV and motivation letter.

Job Description

• Customer service and indoor sales support for NVOCC.
• In charge of Booking issuance.
• Calling the customers on daily basis.
• Supporting sales and marketing team.
• Monitoring the DF Loading and calling the customer to get booking to fulfil the DF Vessels.
• as well as open slot.
• Quoting and Co-ordinating with Corporate Customers.
• Submitting the Performance report to the principle weekly and monthly.
• Submitting Loading and inventory report to Country Manager.
• File the rates in the system.
• Getting DG approval from the Feeder / HAZ Team/PODs.
• Getting Flexi Approval from the Feeder.
• DF vessel meeting and space allocation.

Job Requirements

• Experience in handling dry vans, NVOCC.
• Good communication skill.
• Proactive, and ability to work hard.
• Willing to take challenges to enhance long term career progression.
• Pricing and Budgeting Experience in shipping.

TECHNICAL MANAGER

Responsibilities:

· Lead, train, and manage a team of technical professionals (project and system engineers) to provide Project Management, System commissioning, technical support, and Pre-sales to satisfy customer’s requirement and achieve company’s objective.

· Provide guidance and mentorship to team members, fostering a collaborative and innovative work environment.

· Effectively allocate tasks and responsibilities among team members based on their skills and expertise.

· Establish clear communication channels within the team. Ensure that team members are kept informed about project updates, organization changes, and any other relevant information.

· Conduct performance evaluations, set goals and provide feedback to team member to enhance their performance and career development.

· Collaborate with other departments, such as Sales, Operations, Service, IT, Finance & Admin to ensure alignment and coordination of technical activities with overall business objectives

· To evaluate new products/system to assess its suitability to be included in the new product and service packages for promotion to customers.

· To assist Sales Dept in the Pre-sales and tender bidding to secure new jobs

· To manage purchasing of equipment and company’s equipment and inventory

· preparation of project budgets and proposals for capital expenditure and investments in equipment, systems, or other assets and resources.

o To monitor performance of Sub-contractors to meet customers’ expectations with enforcement of Sub-contractor Control Procedure stipulated in ISO9002 procedure.

· Ensure systems and processes comply with workplace safety and health regulatory requirements.

· Ensure that customer quality specifications are constantly met.

Requirements:

· Degree in Engineering (Preferably Electronics) or equivalent.

· At least 5-8 years of relevant working experience in Security Industry, managing a group of 5 or more engineers.

· Possess excellent planning and organization, interpersonal and communication, and problem solving skills

· Excellent project management skills

· Able to work independently and make good decisions

Inventory & Shipment

· Prepare company's stock on hand for the fortnightly discussions.

· Provide projection of stocks holding period based on latest sales information.

· Highlight any shipment plans needed and ensuring no out of stock situation.

· Oversee the paper work required for importation and exportation.

· Keep track of the local stocks and overseas shipment arrival dates.

· Ensure the accuracy of goods arrivals (SKUs, quantities and shelf life etc) based on the agreed terms with supplier.

· Update the operation team on the shipment arrivals and stocks’ ready date for sale.

Marketing

· Prepare weekly update of channel marketing and price promotions reports for team meeting.

· Coordinate with different channels and suppliers for tactical marketing and price promotions.

Business Development

· Promptly supporting in listing new products and promotions as per agreement between KCT and channels.

Skills & Competencies:

· Stellar people skills and the ability to work with diverse groups of people.

· Strong initiative and the confidence to work independently in complex and ambiguous work environments.

· Capable of handling multiple tasks simultaneously.

· Proficient at meeting deadlines in high-pressure environments.

· Excellent written and verbal communication skills.

· Proficiency in Microsoft Office Suite, including Word, Excel, and PowerPoint, is required.

· Experience in SAP will be beneficial.

Qualifications and experience

· Diploma/ Degree in Business, Marketing, Supply Chain or equivalent.

You may also deposit your resume to [email protected].

n Assist customer in arranging for resource at site

n Setup DR environment according to customer specification

n Assist customer on ascertain setup has been completed

n Assist customer on carry out recovery tasks

n Assist customer on technical enquiry

n Hand-over to customer on the setup

n Assist customer during DR or DR Test

n Assist customer on DR Stand-down

Remove the DR environment that has been setup

Job Description

Basic Qualifications:

• Bachelors/Degree in Computer Science or other technology field.
• Must have at least 3 years of professional production support experience in HA environment.
• Must be familiar with agile and DevSecOps principles and practices.
• Scripting experience with Windows PowerShell and Unix scripting.

·

Preferred Qualifications:

• 3+ years of experience with Java applications, SQL/NoSQL, Handling Production operations.
• Experience working with any log analysis tools and observability applications like Grafana, Tableau, Splunk.
• Experience with Linux and Windows administration, networking, security, and troubleshooting.
• Excellent communication, collaboration, and problem-solving skills
• Knowledge on Docker/Kubernetes, NginX, CDN, Caching
• Installing and Uninstalling various Windows and Unix/Linux applications and software experience

Mandatory Skills

• Willing to work in shifts to provide 24/7, on-call, holiday and weekend support.
• Has experience or knowledge on Incident and Problem management.
• Health check and monitoring production system and job scheduling to ensure SLA is meet.
• Troubleshoot and solve production issues related to performance and reliability throughout the software stack.
• Proactively identify bottlenecks in the system and work to resolve these issues before they become a problem.
• Continuous improvement of the system, e.g. job automation, performance tuning.
• Should be able to identify and fix the bugs.
• At least 2-5 years of hands-on experience on troubleshooting the applications run on full stack preferably in Java, Spring-boot, Microservices.
• At least 2-5 years of working experience, preferably in Banking or Anti money laundering.
• At least 2-5 years of working experience in production support in banking applications running on Windows and Unix environments.
• Should have strong hold on SQL server/Oracle databases and able to write/debug the SQL programs.
• Good knowledge in Linux/Unix/Windows scripting.
• Hands on experience on monitoring tools like Grafana has added advantage.
• Should be open to learn and adapt to new technologies.
• Knowledge on GIT Bitbucket and Jenkins has added advantage.
• Knowledge on Actimize/Hadoop has added advantage.

Mandatory Skills :-

Unix, Windows, SQL, Java Support Experience, Programming on any language, incident and change management

Shift timing

1. 7am to 4pm
2. Need to support on weekends
3. Sat 10pm to 6am
4. Sunday: 6am to 3pm
5. There may be times to be called during off- working hours during the weekday to provide on call support for production issues.

Job Description

Basic Qualifications:

• Bachelors/Degree in Computer Science or other technology field.
• Must have at least 3 years of professional production support experience in HA environment.
• Must be familiar with agile and DevSecOps principles and practices.
• Scripting experience with Windows PowerShell and Unix scripting.

·

Preferred Qualifications:

• 3+ years of experience with Java applications, SQL/NoSQL, Handling Production operations.
• Experience working with any log analysis tools and observability applications like Grafana, Tableau, Splunk.
• Experience with Linux and Windows administration, networking, security, and troubleshooting.
• Excellent communication, collaboration, and problem-solving skills
• Knowledge on Docker/Kubernetes, NginX, CDN, Caching

Installing and Uninstalling various Windows and Unix/Linux applications and software experience

Mandatory Skills

• Willing to work in shifts to provide 24/7, on-call, holiday and weekend support.
• Has experience or knowledge on Incident and Problem management.
• Health check and monitoring production system and job scheduling to ensure SLA is meet.
• Troubleshoot and solve production issues related to performance and reliability throughout the software stack.
• Proactively identify bottlenecks in the system and work to resolve these issues before they become a problem.
• Continuous improvement of the system, e.g. job automation, performance tuning.
• Should be able to identify and fix the bugs.
• At least 2-5 years of hands-on experience on troubleshooting the applications run on full stack preferably in Java, Spring-boot, Microservices.
• At least 2-5 years of working experience, preferably in Banking or Anti money laundering.
• At least 2-5 years of working experience in production support in banking applications running on Windows and Unix environments.
• Should have strong hold on SQL server/Oracle databases and able to write/debug the SQL programs.
• Good knowledge in Linux/Unix/Windows scripting.
• Hands on experience on monitoring tools like Grafana has added advantage.
• Should be open to learn and adapt to new technologies.
• Knowledge on GIT Bitbucket and Jenkins has added advantage.
• Knowledge on Actimize/Hadoop has added advantage.

Mandatory Skills :-

Unix, Windows, SQL, Java Support Experience, Programming on any language, incident and change management

Shift timing

1. 7am to 4pm
2. Need to support on weekends
3. Sat 10pm to 6am
4. Sunday: 6am to 3pm
5. There may be times to be called during off- working hours during the weekday to provide on call support for production issues.

JOB TASKS AND SPECIFICATION

1. Installing and configuring computer hardware, software, systems, networks, printers and scanners.
2. Monitoring and maintaining computer systems and networks.
3. responding to technical support calls from end users int a timely manner to service issues and requests.
4. Providing technical support across the company (this may be in person or over the phone).
5. Create and Modify user accounts in Windows Active Directory & Office 365.
6. Repairing and replacing equipment as necessary.
7. Testing new technologyPossibly training more junior staff members
8. Setting up and installing new computers, networks and software.
9. Installing updates, known as patches, firmware, to hardware and software applications.
10. Installing and configuring operating systems, anti-virus software and other applications such as Microsoft Office.
11. Diagnosing and fixing network problems and hardware or software faults.
12. Maintaining inventories of hardware and software.
13. Keeping a record of issues and faults along with solutions, for future reference.

JOB REQUIREMENTS

• Minimum Diploma /ITE or any Tertiary education related to IT.
• 3-5 years of proven experience in a heavy customer focus position involving and technical knowledge of a companies' products and services Knowledge on Data / Voice Networking is advantageous.
• Comfortable working and assisting others through company help desk software, such as service desk in addition to other remote access desktop programs.
• Extensive experience working with different operating systems including Windows and Linux.
• Time-management skills and the ability to establish reasonable and attainable deadlines for resolution.
• Ability to prioritize and manage several milestones and projects efficiently.
• Professional written and interpersonal skills are essential when communicating with customers and clients.
• Experience in installing and configuring computer systems and applications for a large company.
• Ability to accept constructive criticism and customer feedback regarding their experience with software or IT services.
• Possess effective communication skills.

Remuneration shall commensurate with relevant work experience.

Thank you for your interest in Y3 Technologies.

We regret that only shortlisted candidates shall be notified.

n Assist customer in arranging for resource at site

n Setup DR environment according to customer specification

n Assist customer on ascertain setup has been completed

n Assist customer on carry out recovery tasks

n Assist customer on technical enquiry

n Hand-over to customer on the setup

n Assist customer during DR or DR Test

n Assist customer on DR Stand-down

Remove the DR environment that has been setup

n Assist customer in arranging for resource at site

n Setup DR environment according to customer specification

n Assist customer on ascertain setup has been completed

n Assist customer on carry out recovery tasks

n Assist customer on technical enquiry

n Hand-over to customer on the setup

n Assist customer during DR or DR Test

n Assist customer on DR Stand-down

Remove the DR environment that has been setup

n Build and architect backup solutions to address client requirements

n Manage and operator IT backup devices

n Plan for, develop, deliver and support properly engineered IT services and backup solutions to meet the needs of a business

n Provide technical support, advise and implementation to the various phases of development, user acceptance testing, production and disaster recovery, where applicable

n Installation and maintenance of the backup system

n installation of upgrades and patches

n Performance and capacity monitoring & management and security compliance

n Manage and operation backup systems hardware, software, communications and / or application solutions.

n Coordinate with vendors for hardware break fix and project activities

n Prepare for new or changed services, management of the change process, management of performance of systems and services in relation to their contribution to business performance

n Support the operation and maintenance of vendor products, services and solution.

n Perform sizing, troubleshooting services and manage critical client situations related to backup & restore systems

n Prepare daily, weekly and monthly operational, availability and SLA reports

n Interact with clients (internal or external) to understand and meet requirements for the delivery of services related to backup & restore systems

n Support power shutdown /startup for backup & restore systems

n Provide support to customer projects to enhance the backup & restore infrastructure environment

Perform Services Requests, resolve incidents and implement changes

Job Description

Basic Qualifications:

• Bachelors/Degree in Computer Science or other technology field.
• Must have at least 3 years of professional production support experience in HA environment.
• Must be familiar with agile and DevSecOps principles and practices.
• Scripting experience with Windows PowerShell and Unix scripting.

·

Preferred Qualifications:

• 3+ years of experience with Java applications, SQL/NoSQL, Handling Production operations.
• Experience working with any log analysis tools and observability applications like Grafana, Tableau, Splunk.
• Experience with Linux and Windows administration, networking, security, and troubleshooting.
• Excellent communication, collaboration, and problem-solving skills
• Knowledge on Docker/Kubernetes, NginX, CDN, Caching
• Installing and Uninstalling various Windows and Unix/Linux applications and software experience