• Industry/ Organization Type: Consumer/ Retail
• Position Title: Sales Admin Executive/ Inside Sales Executive
• Working Location: Bugis
• Working Hours: 5 days (Monday to Friday, 9 am to 6 pm)
• Salary Package: Basic + AWS
• Duration: Full Time/ Permanent

Key Responsibilities

• Process enquiries via email or phone
• Check data accuracy in orders and invoices
• Contact clients to obtain missing information or answer queries
• Liaise with the Logistic department to ensure timely deliveries
• Maintain and update sales and customer records
• Develop monthly sales reports
• Communicate important feedback from customers internally
• Distribution of sales enquiries
• Stay up to date with new products and features.
• Handle E-commerce sales & Processing of e-invoice
• Follow up on Account Receivables / Statement of Account
• Submission of event Permit to Work / Security Clearance
• Vendor creation documents
• Other tasks as assigned by Management

APPLY NOW!!!

• Diploma/Degree in Business Administration or its equivalent professional qualifications
• 1 -2 years experience

This role is specifically for the TSE Implant support organization in AMSEA within AGS and as such requires product specialism in Implant VIISta and Legacy hardware and associated software and systems.

Location is anywhere in AMSEA geographical region.

Key Responsibilities

Responsible for all technical support related within AGS TSE. Mainly supporting technical escalations, Root cause analysis and follow up tech doc creation, system installation support , FSO improvement programs and service contract SME support.
Acts as intermediary and field escalation focal point between customer and Division by providing tech support and documentation to field engineers, technicians and product support personnel who are diagnosing, troubleshooting, repairing and debugging equipment. 
Can Provide Alpha Site support to Engineering  specifically related to installation, operation, calibration, service and /or testing of a new hardware, process or software design in house or on an engineering tool
Can Provide Beta Site Support; specifically related to installation, operation, calibration, service and/or testing of a new hardware, software or processes on a customer tool. 
Can Present at customer level and has the communication skills to present at all levels within AGS and the Business Unit

Functional Knowledge

• Demonstrates conceptual and practical expertise in own discipline and basic knowledge of related disciplines

Business Expertise

• Has knowledge of best practices and how own area integrates with others; is aware of the competition and the factors that differentiate them in the market

Leadership

•  Acts as a resource for colleagues with less experience; may lead small projects with manageable risks and resource requirements

Problem Solving

• Solves complex problems; takes a new perspective on existing solutions; exercises judgment based on the analysis of multiple sources of information

Impact

• Impacts a range of customer, operational, project or service activities within own team and other related teams; works within broad guidelines and policies

Interpersonal Skills

• Explains difficult or sensitive information; works to build consensus. Can effectively Manage complex conversations with key partners in the field org and business units

Qualifications

Education:

Skills:

Certifications:

Languages:

Years of Experience:

Work Experience:

Additional Information

Time Type:

Employee Type:

Travel:

Relocation Eligible:

Applied Materials is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law. 

Responsibilities:

• Manage and oversee the technical aspects of security system projects, specifically CCTV systems.
• Lead and supervise a team of technicians and engineers in the installation, maintenance, and troubleshooting of CCTV systems.
• Collaborate with clients to understand their security requirements and provide customized solutions.
• Conduct site surveys and assessments to determine optimal locations for CCTV cameras and equipment.
• Design and develop CCTV system architectures and infrastructure.
• Ensure compliance with industry standards and regulations in the implementation of security systems.
• Provide technical support and guidance to clients and internal teams.
• Manage project timelines, budgets, and resources to ensure successful project completion.

Requirements:

• Bachelor’s degree in Electronics Engineering or related field.
• With 6 or more years working experience in the Security Industry.
• Prior experience in handling at least 5 or more engineers.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume or send to [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Interested applicants can send your resume to [email protected] and allow consultants to match you with our clients. No charges will be incurred by candidates for any service rendered.

Roles & Responsibilities:

• Be the Subject Matter Expert in managing VMware or Hyper-V.
• Perform Ad-hoc root cause analysis and problem resolution.
• Research and recommend innovative and automated approaches for System administration tasks.
• Create and modify scripts to automate tasks using Shell programming.
• Actively involved in disaster recovery plan.
• Execute service and change requests from users.
• Manage, coordinate, and implement software upgrades, security patches, hot fixes on servers.
• Participant and perform assistance in regular compliance and/or audit related activities.
• Perform regular security monitoring to identify any possible intrusions.
• Remediate VA scan vulnerabilities, perform security assessments and harden system for continual improvements.
• Interface and collaborate with cross functional teams to facilitate system enhancement.
• Prepare written documentation and operating procedures for system enhancement.
• Maintain best practices in managing systems and services across all environments.

Requirements:

• Tertiary education (Degree or Diploma) in relevant field is preferred.
• At least 6 years of working experience in managing or maintaining virtualised environment such as VMware or Hyper-V.
• Possess a strong understanding of security practices in hypervisor, virtualization system and network is important.
• Relevant technical certifications in the administration and troubleshooting of VMware is mandatory.

Irene Koo
IT&T Recruiter

BGC Group Pte. Ltd., Singapore
EA License No.: 05C3053

Interested applicants can send your resume to [email protected] and allow consultants to match you with our clients. No charges will be incurred by candidates for any service rendered.

Roles & Responsibilities:

As a System Operation Support Engineer (Windows & VMware platform), responsible for supporting critical business applications in a fast-pace, agile environment. This role requires candidate to be hands-on in Windows and VMware for planning, designing, implementation, Patch administering using SCCM, scripting, monitoring, and carrying out required changes to complete tasks/projects including to resolve incidents/problems.

• Plan, install, configure, and administer Windows systems in physical and virtual environment.
• Plan, design, implement and administer Active Directory & DNS and related systems, to serve as an escalation point for troubleshooting and issue resolution with regards to multi forest Active Directory systems and other Windows systems.
• PowerShell scripting and automation.
• Monitor critical systems and take corrective actions prior to failure.
• Troubleshoot software or hardware failures to arrive at the root cause.
• Perform regular system patching and upgrades to improve system posture.
• Design solutions to technical problems and implementation of new systems or infrastructure changes.

Requirements:

• Tertiary education (Degree or Diploma) in relevant field is preferred.
• At least 4 years of relevant work experience in System Administration of Windows environment in knowledge of Windows 2012 to 2019 Servers with installation, configurations, OS hardening, SCCM Deployment & Performance tuning.
• Technically competent in one or more of the following platforms, tools and technologies:

1. Hyper-V / VMware - Virtualization management and troubleshooting
2. Compliance, Vulnerability & Patch management
3. End Point security Antivirus & IOC Hash Scan management, preferably Trend Micro

• Certification in Microsoft Certified Solutions Associate (MCSA) or ITIL would be advantageous.
• Ability to work beyond business hours and weekends for work contingencies where necessary.

Irene Koo
IT&T Recruiter

BGC Group Pte. Ltd., Singapore
EA License No.: 05C3053

Interested applicants can send your resume to [email protected] and allow consultants to match you with our clients. No charges will be incurred by candidates for any service rendered.

Roles & Responsibilities:

• Be the Subject Matter Expert in managing Microsoft Windows and Microsoft Windows server.
• Perform Ad-hoc root cause analysis and problem resolution.
• Research and recommend innovative and automated approaches for System administration tasks.
• Create and modify scripts to automate tasks using Shell programming.
• Actively involved in disaster recovery plan.
• Execute service and change requests from users.
• Manage, coordinate, and implement software upgrades, security patches, hot fixes on servers.
• Participant and perform assistance in regular compliance and/or audit related activities.
• Perform regular security monitoring to identify any possible intrusions.
• Remediate VA scan vulnerabilities, perform security assessments and harden system for continual improvements.
• Interface and collaborate with cross functional teams to facilitate system enhancement.
• Prepare written documentation and operating procedures for system enhancement.
• Maintain best practices in managing systems and services across all environments.

Requirements:

• Tertiary education (Degree or Diploma) in relevant field is preferred.
• Mandatory to have Microsoft Windows and Microsoft Windows server experience.
• Possess strong understanding in Systems Integrations and OS security.
• ITIL V4 Foundation Certified, RHCSA certified or equivalent.

Irene Koo
IT&T Recruiter

BGC Group Pte. Ltd., Singapore
EA License No.: 05C3053

• Managing and monitoring all installed systems apps
• Installing, configuring, testing and maintaining operating systems, server application software and system management tools
• Ensuring the highest levels of systems availability.

Responsibilities

1. Manage and monitor all installed system apps.
2. Install, configure, test and maintain operating systems, application software and system management tools.
3. Perform system patching and reporting.
4. Proactively ensure the highest levels of systems availability
5. Maintain and monitor security, backup policy.

Requirement

• Educational Qualification: Diploma Holder in IT or related engineering field
• Years of IT Experience: 1 Year
• Work Experience: 1 year System Support
• Good to have Skill: Microsoft Server; System Management Tools
• Working Location: DSTA
• Working on Shift:
• CAT-1 clearance is required
• Mandarin speaking is essential to liase with native speakers

We are a SME company in Facilities Management. This position will be station in Tampines.

Responsibilities:

• Handle HR operations and administration processes
• Conduct employee onboarding or existing
• Arrange employee training & development
• Provide support to employees in various HR related topics such as leaves, compensation etc. and resolve issues and problems
• Coordinate document submission with site office personnel
• Assist in Employees Work Pass Applications via Government Portals
• Any other ad-hoc duties assigned

Requirement

• Min 2 Year(s) of working experience (Admin Support) in the related field is required for this position.
• HIGHER NITEC with 2 years experience will be considered as well
• Preferably Junior Executive specialized in Clerical/Administrative Support or equivalent.
• Able to do coverage (adhoc basis) at customer site office(Town area) for front desk duties.

Job Description

• Industry/ Organization Type: Accounting & Secretarial Service Provider
• Position Title: Sales Coordinator / Sales Support Executive
• Working Location: East - Paya Lebar
• Working Hours: 5 days / Monday-Friday: 8.30 am - 6 pm
• Salary Package: Up to SGD 3500 + AWS
• Duration: Permanent

Key Responsibilities

• Provide after-sales support
• Prepare quotations and provide support to the sales team
• Service client and attend to their inquiries
• Assist in marketing campaign and materials
• Make calls to potential and existing customers to get appointment settings for Sales Department
• Ad-hoc administration in other work areas as and when required/necessary

APPLY NOW!!!

• Min. Diploma
• Min. 1 year of working experience in a related field
• Training is provided to an inexperienced candidate
• Proficiency in Photoshop will be an advantage

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #65788 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

Job Description

• Industry/ Organization Type: IT Solution Provider
• Position Title: IT Desktop Support Engineer
• Working Location: Ubi
• Working Hours: Monday – Friday, 9 am – 6 pm
• Salary Package: Up to $4,000 + VB
• Duration: Permanent

Key Responsibilities

• Management of asset services, including hardware and desk-side support services.
• Coordination and management of 3rd party vendor support services.
• Maintenance of the assets database, ensuring accuracy and quality of data, and correcting any errors within an agreed time frame.
• Management of relationships between users and assets, correcting any inconsistencies within the requested time frame.
• Receipt and support of goods from third-party hardware suppliers.
• Performance of regular checks on assets and reporting on data quality.
• Management of PC disposal with third parties to minimize financial risks.
• Management of PC ordering forecasts for the country, including monitoring orders and deliveries.
• Maintenance of an end-user support knowledgebase.
• Provision of on-site support to maintain a close relationship with end-users.
• Management of various IT devices used in the client environment.
• Coordination with 3rd party suppliers, including escorting them during services.
• Reporting any service non-compliance and issues to client IT.
• Extended support such as storage and dispatching across client sites, disaster recovery plan support, and process PC support in client plants.
• Datacenter support including maintaining rack layout and cabling information, physical devices hardware inventory list, and providing escort services when other suppliers require access to client racks.
• Perform special services such as supporting events, sales force annual meetings, special support for projects, and any other reasonable requests from the client.

APPLY NOW!!!

• Minimum NITEC in Information Technology/Computer Science with at least 1 year of experience in a relevant field
• Proficient in Microsoft software applications
• Strong understanding of user desktop administration

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #65860 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Norman Wee | EA Reg No.: R23115114

• Make sure smooth running of the Company’s computer systems and provide technical support to users both in office and on board vessels own/operated
• Support in implementation of new info-system management software

Requirements:

• Diploma and above
• At least 2 years of working experience in setting up and running new info-software systems

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

• Maintaining contacts with airlines, trade, industry and government bodies to keep abreast of information and economy/market developments
• Manage daily shipping co-ordination of shipments by air, sea (export/import/3rd party/local delivery)

Requirements:

• GCE O Level and above
• At least 2 years of working experience as Sales admin

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

• Provide instruction and training to customers for start-up and operational of UPS and DC systems.
• Collaborate closely with customers and engineers to ensure site work is done in a safe manner.
• Maintaining track of maintenance contracts and ensuring prompt completion of tasks.
• Assist and provide technical support to customers for UPS and DC systems and coordinate with end-users for onsite battery installation, commission, repair and maintenance.

Requirements:

• Minimum Diploma in Electrical/ Electronic Engineering or equivalent.
• At least 5 years of relevant experience in UPS and DC power industry.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

• creating, enhancing, and managing the assigned Computer Integrated Manufacturing (CIM) applications and components to ensure their optimal performance and functionality.
• Responsible to provide 24/7 level 2 & 3 support to ensure the eefiecient operation of production lines.
• Involve collecting specifications, creating, implementing, and rolling out new versions of CIM applications, with a particular emphasis on automation solutions for the Equipment Manager system.
• collaborating with other IT teams towards a shared objective of enhancing system response time and availability.

Requirements:

• Diploma in Computer Science or equivalent.
• At least 2 years of experience in Java development, SEMI Equipment Communication Standard (SECS), Oracle SQL, and/or Tibco.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Admin Assistant | HR Support | Paya Lebar

• Working Days: Monday - Friday
• Working Hours: 9am - 6pm
• Salary: $2000 - $2600
• Location: Paya Lebar Square

Responsibilities:

• Responsible for administrative works
• Assist in Human Resource (HR) matters
• Day to Day Documentations
• Assist in hotel reservation and flight booking for staffs and expats
• Business Visa and Entry Permit Application
• Maintain company assets.
• Deal with supplier and property agent
• Prepare office stock report and fixed asset listing
• Assist management on corporate membership and event registration
• Plan and prepare for team building and festival
• Prepare day to day payment application form via system for payment purpose
• Provide support to HQ for corporate secretary case
• Liaise with local corporate secretary for filing matters
• Provide support to auditor during audit period
• Prepares monthly office budget & actual expenses report for Management.
• Handle incoming and outgoing phone calls
• Order Materials (e.g: Stationery)
• Follow up with previous and following day work related issues.
• Handle incoming and outgoing phone calls
• Ad-hoc tasks as requested by the management

Requirements:

• Minimum Diploma or equivalent on HR & Business Admin
• Minimum 1 – 2 years of relevant working experience

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Reports to: Fleet Manager

Job Discription:

§ Monitor assigned vessel’s technical operation and maintenance.

§ Monitor performance through monthly return reports / vessel inspections and maintain optimum maintenance levels

§ Monitor and establish reasons for excessive/unusual wear and tear and develop means to control/rectify same, through consultation with Technical Manager.

§ Monitor technical performance of vessels and monitor consumption of spares/ luboil and bunkers to ensure these are not caused by poor condition of vessel.

§ Liaise with Marine Superintendent, Master or Chief Engineer on the vessel’s maintenance programme and on operational matters.

§ Ensure that all forms are filled in correctly and filed onboard / sent to the office.

§ Inspect vessel’s under his charge at intervals of not more than six months(-/+ 1 months). A vessel inspection checklist shall be used as guidance.

§ Provide detailed operating budgets for maintenance dry-docking and special survey

§ Prepare monthly report on vessel’s budgeted and actual expenditure and submit/report to Technical Manager on same. Initiate follow-up action where possible, to contain costs within budgeted parameters

§ Check all bills for repairs/luboils/spares/stores and keep verification of same through shipboard record of supplies/consumption. Maintain current data on costs obtained from various sources, in-cooperation with Procurement department.

§ Control volume and prepare specifications for repairs given to outside workshops/repairers and organize supplies of repair equipment. Provide feedback on purchases and encourage ship staff to tackle same onboard.

§ Draw timely attention of principals to areas where costs might be expected and which are additional to the budget.

§ Advise the ships under control on the budget as well as the actual cost for the technical items. Reduce costs by motivating the ship’s staff, improving cost awareness by regularly advising them on cost of stores and spares ordered.

§ Monitor survey cycles, statutory survey requirements.

§ Maintain validity of class, international, national and specific certificates. Plan regular and special surveys/repairs/dry-docking in advance with max time and cost benefits for each vessel.

§ Keep up to date on requirements/changes in statutory/class rules/development and other regulations. Attend to matters for registration reflagging, selling and buying as per flag requirements.

§ Ensure that safety and pollution control (ISM) priority becomes part of all aspects of shipboard management.

§ Ship staff to be continuously updated/instructed/advised/follow up on implementation of same in co-ordination with Technical Manager and Marine Department.

§ During inspection, to review effectiveness of company’s ISM system and to discuss with Master on its implementation.

Job Requirements:

· With at least three years’ experience of chief engineer on oil tanker or LPG.

· With capability of supervising, managing and guiding the ship maintenance affairs relating to LPG and be familiar with relevant laws, regulations and conventions.

· Working Experience in related shore-based position will be an advantage.

· With strong organization and coordination ability.

· With good English language skills, both speaking and writing.

· Strong sense of responsibility, initiative, integrity, and professionalism.

Job Description & Requirements

• Liaise with Clients, Consultants, and Authorities for management of the project
• Must have the experience in Diaphragm wall and pilling
• Perform Civil/Structure engineering design works
• Responsible for on-site technical / engineering / administrative matters
• Involve in project planning, implementation, and close monitoring of projects
• Determine best materials and methods with Professional Engineers
• Liaise with Architects on design and safety of the structure
• Analysis of structural components with engineering software
• Prepare drawings, specifications, and computer models of the structure
• Ad-hoc duties as assigned by the Senior Engineer

Requirements:

• Candidate must possess at least Degree in Civil/Structural Engineering
• Minimum 10 years of LTA experience required
• Required Skill(s): Good communication and interpersonal skills, ability to liaise with all levels of people
• Relevant experience in the design of Buildings, Civil and Infrastructure works
• Preferably with project site co-ordination experience

Knowledge of engineering software and MS Office

Responsibilities:

• Support day-to-day administrative and coordination work to the department
• In charge of filing, data entry and administrative duties
• Preparation and submission of Management reports
• Provide support to ensure effective information flow and communication among various internal and external stakeholders
• Outreach to vendors for business procurement related matters
• Forecast business related budgeting and costings
• Ensure that the company's objectives and sales targets are met
• Any other ad-hoc tasks as assigned

Requirements:

• Candidates must have a minimum of 1 - 2 years relevant office support / business operations / administrative experience
• IT savvy and good in Microsoft Office
• Able to work independently in a fast paced environment
• Able to communicate effectively with various departments

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Tenure- 6 months

The Client Services Unit’s Support Staff will serve as an integral front-facing ambassador between members of the public and SINDA in addressing their queries, needs and always ready to go the extra mile.

Responsibilities:

Ensuring Positive Client Experience

• Manage the day-to-day client service operations across all modes – calls, emails, and walk-ins.
• Maintaining a positive, empathetic, and professional attitude towards clients at all times.
• Provide accurate and complete information regarding SINDA’s wide range of programmes.
• Transfer clients to respective units and have their needs adequately met.
• Respond to client service issues and follow-ups to ensure resolution in a timely manner.

SINDA Fund Administration

• Assist in the smooth administration of contributions to the SINDA Fund.
• Engage with stakeholders and the community on SINDA Fund matters.
• Ensure that applications are processed in a timely manner.

Data Accuracy & Reporting

• Ensure that all client service activities are recorded accurately and within stipulated guidelines.
• Ensure full accuracy and completeness of data.

Others

• Perform other related duties as management requires.

Requirements:

• Intermediate bilingual skills preferred (English/Tamil) for client service operations
• Able to write well and on demand
• Able to work independently and in a team
• Good organisational and time-management skills
• Good interpersonal skills and ability to manage stakeholders across various levels.
• Prior experience in customer service would be beneficial

This is a 6 months contract position

Interested candidates are invited to send their resumes with current and expected salary information.

Only shortlisted candidates will be notified. We thank all applicants for their interest.

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by SINDA to carry out its business in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about SINDA’s Data Policy, please visit https://www.sinda.org.sg/data-policy/

• Project: Mount Elizabeth hospital
• Working days: Mon to Sat 8:30 to 19:00
• Contract: 2years

REQUIREMENTS:

• Minmum Diploma in civil/structural discipline or equivalent and shall be accredited by JAC of IES/ACES as QSS
• Minimum 3 years of relevant exprience in projects similar in nature to the works
• Candidate with experience in medical and/or healthcare projects will be an advantage.
• Experience in large scale addition and alteration work at live building.
• Strong knowledge of Architectural details, working drawings and local construction practice.
• Basic knowledge of C&S and M&E drawings.
• Conversant with Singapore Statutes, Building Codes and Regulations.
• Experience in supervision of building construction, architectural and fitting out works.
• Good leadership skills, ability to manage and organise a large site staff team.
• Ability to use Autocad, Microsoft Project Programming and Management Software and related software.

Red Hat Services team is looking for an experienced, enterprise-level engineer to join us as a Technical Account Manager in Singapore. In this role, you will serve as a trusted advisor who will work with a small set of key strategic customers to provide practical technical and architectural guidance for the Red Hat Ansible Automation.

You will provide personalized, attentive, proactive support and mentorship to assigned strategic enterprise customers. You will establish high-value relationships with key stakeholders to understand their environment, including IT infrastructure, internal processes, and business requirements. You will share technical best practices and serve as a point of contact for any major incidents, managing customer expectations and communications to a resolution of such incidents. As a Technical Account Manager, you will work closely with our Engineering, R&D, Product Management, and Global Support teams to debug, test, and resolve issues. You'll need to be able to work as part of a team, enjoy working hard, and be professional and dedicated to meeting and exceeding expectations and building relationships. You'll also need to have excellent collaboration skills and ability to learn new technologies quickly and use their time efficiently.

Job Responsibilities

• Manage and grow customer relationships by delivering attentive, relationship-based support
• Build a sense of trust with customers and serve as their advocate within Red Hat
• Perform technical reviews and share knowledge to identify and prevent issues
• Gain an understanding of customer technical infrastructures and environments, hardware, and offerings
• Create customer engagement plans and keep the documentation on customer environments updated
• Support enterprise customers, implementing automated and containerized cloud application platform solutions
• Perform initial or secondary investigations and respond to online and phone support requests
• Partner closely with Red Hat's engineering, product management, and technical support teams to debug, test, and resolve issues
• Regularly contribute to the Red Hat knowledge base and share best practices with peers and colleagues
• Participate in internal projects and initiatives and serve as a subject matter expert and mentor for specific technical or process areas
• Deliver key portfolio updates and help our customers successfully implement upgrades
• Manage customer use cases and maintain clear and concise case documentation
• Engage with Red Hat's solutions engineering teams to help develop solutions patterns based on customer engagements as well as personal experience that will guide platform adoption
• Engage with Red Hat's field teams, customers, and partners to ensure a positive cloud technology experience and a successful outcome resulting in long-term enterprise success
• Communicate how specific Red Hat’s cloud solutions and our cloud roadmap align with customer use cases
• Travel, as necessary, to visit customers and attend events within the region

Required Skills

• 5+ years of experience working in customer support, development, engineering, or quality assurance (QA) organization
• Ability to manage and grow existing enterprise customer relationships by delivering proactive, relationship-based support
• Outstanding written and verbal communication skills; ability to convey complex information to customers clearly and concisely
• Competent comprehension of enterprise architecture and strategic business drivers
• Ability to manage multiple issues and projects with a focus on detail
• Aptitude to learn new technologies quickly, including topics like container orchestration, container registries, container build strategies, and microservices on container platforms
• Plus to be Singaporean/SG PR to support Singapore Governments customers

Required Skills

The following are considered a plus:

• Experience with automation of playbook creation and maintenance
• Bachelor's degree in a technology-related discipline, preferably computer science or engineering
• Prior experience working in a technical leadership or mentorship role
• Experience with training and presentation delivery
• Expertise with enterprise cloud solutions like Platform-as-a-Service (Red Hat OpenShift), containers, Kubernetes
• Experience working in DevOps environments
• Software engineering background; experience with RPM-based Linux and Java technologies
• Experience deploying applications in cloud environments
• Experience developing containerized applications
• Good understanding of continuous integration (CI) and continuous delivery (CD) concepts

Job Description

· Generate Sales Order, Purchase Order & Purchase Requisition for Project

· Manage collection for purchased items or ordered services

· Notification to company insurance agent for coverage of any awarded jobs

· Update Procurement and Sales Support Status report for Cryogenic Services

· Manage consumables inventories for Project team

· Filling and documentation according to ISO standard

· Assist Project team in filing of project reports

· Internal Auditor for Cryogenic’s ISO29000

· Other Ad-hoc activities from Managers

Benefits

• Annual Wage Supplement ( AWS )
• Variable Bonus
• Outpatient medical
• Company events

The candidate must be proficient in Mandarin, to liaise with Mandarin speaking clients.

Work Experience

• 3 years of experience in desktop support, maintenance, and basic infrastructure/network troubleshooting.

• Knowledge of ITIL processes and practices.

• Basic understanding of infrastructure and network concepts, including TCP/IP, DNS, DHCP, and network protocols.

• Strong technical knowledge of desktop operating systems, applications, and hardware.

• Excellent problem-solving and troubleshooting skills.

• Strong communication and customer service skills.

• Ability to work independently as well as in a team environment.

• Flexibility to work outside of normal business hours, if required.

Education Requirement

• Relevant certifications such as CompTIA A+, Microsoft Certified Desktop Support Technician (MCDST), ITIL Foundation Certification, or basic networking certifications (e.g., CCNA) is a plus.

Working Hours:

Mon to Wed (Pioneer Road - 8am to 5pm)

Thurs to Fri (Macpherson- 8am to 5pm)

Job Description:As a Technical Support Specialist at [Company Name], you'll be the go-to person for helping our customers with any issues they encounter during the installation and use of our electrical products. Whether it's over the phone, email, or in person, you'll be their problem solver, ensuring their experience with our products is smooth and hassle-free. You'll work closely with our installation teams and engineers to provide valuable feedback and help improve our products based on customer needs. We're looking for someone who can explain things simply, understands electrical systems, and is passionate about delivering top-notch customer service.

Key Responsibilities:

1. Assist customers with troubleshooting and resolving issues related to the installation and usage of our electrical products.
2. Diagnose problems and guide customers through solutions, ensuring they can effectively use our products.
3. Collaborate with our installation teams and engineers to address complex issues and provide comprehensive solutions.
4. Document customer interactions and feedback to help improve our products and services.
5. Stay updated on the latest industry trends and product developments to better support customers.
6. Create user-friendly guides and manuals to aid customers in understanding and using our products effectively.
7. Conduct product testing to identify and address any potential issues or improvements.
8. Maintain a positive and helpful attitude when assisting customers and working with colleagues.
9. Provide after-hours support as needed to ensure customer satisfaction.
10. Continuously strive to enhance your knowledge and skills in electrical systems and customer support.

Requirements:

1. A background in electrical installation or a related field, with hands-on experience preferred.
2. Previous experience in a technical support role, ideally within the electricity installation industry.
3. Strong understanding of electrical systems and components, including troubleshooting techniques.
4. Excellent communication skills, both verbal and written, with the ability to explain technical concepts clearly.
5. Customer-focused mindset with a dedication to providing exceptional support and service.
6. Proficiency in using computer software and tools for tracking customer interactions and resolving issues.
7. Ability to work independently and collaboratively in a dynamic environment.
8. Problem-solving skills with a proactive approach to finding solutions.
9. Flexibility to adapt to changing priorities and work schedules, including occasional evenings or weekends.
10. Certifications or training related to electrical installation or technical support are a plus.

Shifts: 24/7 shifts and support work required;

Flexibility in working hours to accommodate shift work requirements.

Role : Contract

Min 10 + years Experience

Experience with financial institutions or banking systems is a must .

The ideal candidate will utilize their analytical and programming skills to analyze business requirements, design, develop, and implement solutions based on a well-defined software development life cycle (SDLC). The role will involve working on both COBOL and Golang programs, as well as providing support during 24/7 shifts and support work. Flexibility in working hours is essential to meet the demands of the role.

Responsibilities:

• Analyze business requirements and design/develop COBOL and Golang programs.
• Create and execute testing scripts, and support test managers with delivering bug fixes during testing phases (system integration/user acceptance).
• Investigate and troubleshoot testing/production issues, communicating with business partners to identify gaps between requirements and expectations.
• Participate in Agile practices such as sprint planning, daily stand-up meetings, and contribute to sprint retrospectives to improve processes and executions.
• Document changes required in the system.
• Provide 24/7 shifts and support work as necessary, ensuring systems are operational and resolving any issues promptly.
• Maintain flexibility in working hours to accommodate the demands of shift work.

Qualifications:

• Bachelor’s degree in Computer Science, Mathematics, or related field.
• Extensive experience in programming languages including Golang, COBOL.
• Proficiency with mainframe technologies such as CICS, Eztrieve, JCL, DFSORT, MVS, OS/390, TSO/ISPF, IDCAMS, VSAM.
• Prior experience in providing 24/7 shifts and support work is preferred.
• Flexibility in working hours to accommodate shift work requirements.

NTT DATA, a global leader in digital business and IT services, offers a thriving environment for career growth and excellence. Recognized as a "Top Employer 2023" in multiple countries, NTT DATA's commitment to talent acquisition, values, and ethics creates an outstanding workplace. With a diverse community of over 140,000 innovators worldwide, competitive benefits, and a focus on innovation,

NTT DATA empowers employees to drive transformation in cloud, data, and applications. This is an opportunity to join a culture of collaboration, and impactful contributions, whether you're an experienced professional or a recent graduate, on a journey toward a more connected and sustainable future.

COLLECTION, UTILIZATION, AND DISCLOSURE OF PERSONAL DATA: NTT DATA will assess and evaluate your suitability for employment, appointment, or continued engagement within any position within our organization.