The Lead Salesforce Architect role will be responsible for building and mentorship of a multi-skilled Salesforce team as well as design and implementing Salesforce solutions for our customers that follow best practices in both IT and Salesforce projects.

Responsibilities

• Manage robust teams of Salesforce.com delivery team members, including BAs, Tech Leads, Architects, Developers & QA
• Perform project and program management activities, including project financials.
• Liaise and manage collaboration between horizontals to bring in synergies and ensure successful delivery
• Take accountability of delivery of work packages to customer facing project teams, ensuring packages are delivered on time and with quality
• Ensure for all projects, each Apex method developed has an equivalent test method with at least one valid unit test (using an assertion)
• Ensure total test coverage within QA and higher environments is at least 85%
• Ensure all code is peer-reviewed against Cognizant development standards prior to deployment to QA
• Maintain and publish Salesforce development standards to broader technical teams on a quarterly basis
• Ensure developers are incorporating code review feedback prior to deployment to QA. Enforce the practice with regular training & project audits.
• Ensure version control has been correctly setup at the beginning of the project
• Ensure all developers are using version control as the source of truth for development
• Be an active part of the COE, owing technical & solution reviews for all projects on a regular basis
• Reporting to internal senior management or Leadership teams on the overall engagement (across different dimensions like delivery, bid management, staffing, financials etc.
• Ability to understand pain areas of business and present workable solutions
• Acts as the escalation point when issues arise and understand what to do and who to work with to resolve them.
• Ability to stay focused in a fast-paced, high-energy, challenging environment where there are multiple competing priorities on a daily basis.
• Work closely with business analysts, architects, developers, testers and a variety of IT and business stakeholders.
• Keeping up to date with Salesforce releases and new functionality.
• Adhere to company and project standards and guidelines.
• Accurate time management and reporting of own work.
• Quality, on time delivery of agreed deliverables.
• Ability to work on multiple applications/ projects/ BAU enhancement simultaneously and must have a “can do” attitude.
• Grow the maturity of our practice by leading internal initiatives to further develop methodology, tooling, and skillsets. This includes owning our Architect & CTA Academy, enable CICD & version control for all projects
• Define & enable development plan for TL’s to make them into strong TA’s
• Help drive bootcamp for developers and enforce best practices in all our developers

Requirements

• Extensive years of strong experience in handling large delivery engagements with managing SFDC programs
• Deep knowledge and expertise across the Salesforce.com platform (Sales Cloud, Service Cloud, etc.), including experience delivering complex SFDC solutions
• Has delivered multiple full end-to-end Salesforce.com implementations/projects, especially including highly integrated/complex ecosystems. Understands how to deliver capabilities on Salesforce AppExchange products
• Strong program management and problem-solving skills
• Should have excellent presentation and written communications skills
• Strong Exposure to SDLC and Agile methodologies
• Exceptionally strong in scope management
• Has ownership for key projects’ timelines, deliverables, budget and metrics
• Proven ability to efficiently manage a portfolio and drive operational improvements
• Should be flexible in time and attitude
• Works independently to manage the whole program and respective stakeholders/ and projects
• Hands on experience with setting up branching strategy, version control & CICD

Qualifications

• Platform Developer I (mandatory)
• Platform Developer II (desirable)
• Salesforce Application Architect (mandatory)
• Salesforce System Architect (desirable)
• Integration Architecture certified (desirable)
• TOGAF Certified (desirable)
• Project Management or Delivery focused certification (mandatory)

Job Responsibilities:

• Provide full secretarial and administrative support
• Work closely with other department to follow up with clients regarding projects
• Responsible for all correspondence, emails, meetings arrangements and ensure proper dissemination and follow up
• Communicate and liaise with internal departments and external contacts
• Maintain documentation and filing system
• Perform strong administrative and other ad-hoc tasks assigned such as quotation, filing and archiving of documents, work as Director’s Personal Assistant
• Having knowledge of arranging work for Operations department

Requirements:

· Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in Others or equivalent

· Able to read and interpret construction technical drawings

· Strong organisational skills and ability to multitask

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Responsibilities

· Manage all aspects of the technical project to ensure it is completed on time, within budget and meet all contractual requirements

· Lead and manage the project team

· Able to interpret the Contract and extract all essential information with the project team for the efficient and effective management of the project to meet its objectives

· Identify all contractual system requirements and all other deliverables and responsible for managing system designs, reviews and all deliverables. Analyze and define all project materials and service purchases based on cost optimization and appropriate risk management

· Perform day to day coordination, risk management, liaison, control and supervision of resources including all project team members, sub-contractors, internal and external project related parties and customers to ensure that the project meets its objectives

· Provide regular project reports/updates to customers, internal departments and management

· Monitor all payment milestones to ensure timely billing in accordance to the planned scheduled

Requirements

· Degree in Electrical, Electronics, Communications Engineering, or equivalent

· Minimum 5 years in technical project management work experience

· Experience in New Product Introduction management is preferred

· Strong project & people management skills.

· Excellent communication and problem solving abilities

· Able to work within tight schedules

· Self driven and good team player

· Working location is in Jurong East

· Singaporeans only

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Our Client is one of the leader in the FMCG industry, they are currently hiring a business support exeuctive to provide crucial link between various departments, ensuring data accuracy, and supporting both the digitization process and marketing activities. It requires a mix of technical skills, attention to detail, and effective communication to collaborate across teams and provide valuable insights to management.

Job Details:

• Support and find the product content information from various systems, databases and google search.
• Champion digitization process & master internal systems to support requests such as content readiness reports, complete syndication requests & internal digitization requirements.
• Ensure business teams understand digitization requirements.
• Report on digitization and syndication progress and help improve processes
• Support maintenance requests to keep both B2B and B2C Product Catalogues of the company up-to-date
• Support QA efforts for product information accuracy and consistency on website and eCommerce platforms
• Assist in coordinating and executing marketing activities – consolidation of information
• Countries Progress Tracking of global deployed programs
• Provide reports to management on progress of projects and campaign
• Other administrative and marketing activities

Requirements:

• Candidates must possess at least Diploma/ Advanced/ Higher/ Graduate Diploma/ Bachelor's Degree/Post-Graduate Diploma/ Professional Degree in Business
• No Experience candidates are welcome to apply
• Strong Excel skills to analyze product data and digitize fast in utilization of global product information sourcing in an effective manner
• Good with system and proceeses.
• Strong organisational skills, self-motivated, proactive, and able to work under pressure in a fast-paced environment
• Excellent verbal and written communication skills

Interested candidates may apply through the application system. We regret to inform only Shortlisted candidates will be notified.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E EA License No. 01C4394 • EA Registration No. R21103542 (Ling Kai Jin)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy

Responsibilities

• Responsible for attending the customer complaints and develop resolution
• Responsible in planning and coordinating with the Production on non-conformance product screening as well as conducting containment measures and minimizes DMR issued by customers
• Responsible for providing engineering support to Internal Departments related to quality and technical issues

Requirements

• Min Degree in Mechanical Engineering or its equivalent
• Min 1 years of working experience in process or fixture designs

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

JOB SUMMARY

Under general supervision, process orders, provide customer service, or administrative support. Communicates a variety of information to internal or external customers to support the sale or service of products. Follows established procedures to perform routine tasks and receives general guidance and direction to perform other work with substantial variety and complexity. Originality and ingenuity are required to apply appropriate procedures, processes and techniques to assignments that are broad in nature. Resolves most questions and problems and refers new or unusual issues to a higher level as necessary.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Provides timely and accurate information to update customer order status and product knowledge requests.

Processes customer orders/changes according to established policies and procedures.

Works closely with Finance to maintain Accounts Receivable according to contract terms

Provides timely feedback regarding service failures or customer concerns.

Generate and analyze data using appropriate toolsets

Provides general administrative support to assigned Business Unit.

May perform other duties and responsibilities as assigned.

KNOWLEDGE REQUIREMENTS

High proficiency in Microsoft office suite required while proficiency in Power BI, Power App, Power Automate, Macro will be beneficial.

Possess an ability to deal effectively with different functional personnel to drive results improvements.

Ability to define problems, collect data, establish facts, and draw valid conclusions.

A self starter with the ability to work intuitively and with minimal supervision

Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Strong problem solving, negotiation, and people skills are a must.

EDUCATION & EXPERIENCE REQUIREMENTS

Bachelor’s degree in related discipline required.

Preferably two years related experience

Or an equivalent combination of education, training or experience.

The Opportunity

• Adecco is partnering with one of the most well-established and respected financial institution with a strong track record of success.
• They have a culture of innovation and continuous improvement, constantly looking for ways to improve their services and offerings.

Job Responsibilities

The Data Framework provides a central data store for all the Front Office Orders, RFQs, Transactions and Collateral information. It also provides Market Data sourcing, Data distribution, client, instrument and referential data and is driven by an electronic Data Dictionary application : Collibra.It acts as a source of data for different regulatory reportings (MAR , MIFID 2 , SFTR , EMIR, MAS, HKTR…. etc). The Data Framework team is looking for a development expert to evolve the platform to handle the end to end regulatory reporting chain starting from data ingestion , normalization, transformation until reporting and monitoring across various asset classes. The project milestones are ambitious and challenging. The responsibilities would include designing and architecturing on new technology stack and making technical recommendations and to monitor the results and quality of the different software solutions and projects implemented in the organization.

Job Qualification

An Ideal candidate should have

• Experienced in leading technical design from inception.
• At least 8 years of software development experience with ability to solve complex IT issues.
• Good knowledge of strategic IT solutions and hands-on experience in software development.
• A strong understanding of recent Java language features.
• Good knowledge of algorithms and data structures, with strong fundamentals in complexity analysis
• Strong ability to analyze code – understand execution flow & debug even without access to a debugger
• At least 5 years of experience with Sql Server or any other RDBM
• Understanding of CI/CD pipelines and toolings
• At least a Bachelor’s degree in any of these faculties:

- Computer Science

- Information Technology

- Programming & Systems Analysis

- Science (Computer Studies)

The candidate would need to possess the below skills/expertise

• Java 8 development with multi-threading principles, good knowledge of Java data structure and objects.
• Apache Storm/Flink/Spark
• Experience with cloud computing and cloud technologies would be an added advantage
• Parrallel processing of the message transformation pipeline to fPML, Json and key/value
• Experience of working with large scale Sql Server database
• Kafka publishing/distribution primarily + MQ (optional)
• Microservices based technology. Defining APIs and registering APIs in the service catalogue.
• Systematic dictionarization of data/services
• APIs and functions, taxonomy of attributes in intefaces (Swagger)
• Experence in Performance Tuning and optimizations
• Experience with Jira/other issue tracking system.
• Agile methodology(Scrum/Kanban)

Other Professional Skills and Mind-set

• Excellent communication (wriiten and verbal) and interpersonal skills across all levels with demonstrated ability to influence different stakeholders.
• Strong analytical and problem solving skills
• Proficient in software development life cycle
• Autonomy to include implicit deliverables in assignment based on best practices
• Appetite to participate to technical market trends and communities
• Candidate would be expected to provide insight and manage all technology relate aspects within the delivery team.
• Strong sense of confidentiality

Next Step

Click “apply” or send resume to: Tamanna Bilandi [email protected]

EA Licence No.91C2918 | Personnel Registration No. R2096241

Responsibilities

About TikTok

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

About the Team

The team located in Singapore responsible for HDFS Storage plays a crucial role in supporting key products and core business lines, overseeing the management of extensive amounts of data, totalling tens of exabytes. With a wealth of expertise in source code and architecture optimization within the realm of HDFS, our team has consistently contributed to the technological advancement of large-scale storage systems, ensuring TikTok receives dependable, efficient, and user-friendly big data storage services.

By joining this team, you can anticipate a well-structured training program and the opportunity to handle a broader scope of responsibilities, allowing ample room for personal and professional growth.

What you will be doing:

- Involve in platform-related infrastructure development;

- Continuously improve the storage system in terms of stability, scalability, functionality, performance and cost;

- Provide timely technical support for our online applications, extract potential needs and points of optimisation, and continuously optimise the system.

Qualifications

What you should have:

- Bachelor's Degree or above, majoring in Computer Science, or related fields, with 4+ years of relevant development experience in the field with a strong programming ability, and proficiency in one of C/C++/Java;

- Familiar with Linux systems, with high proficiency in multi-threading and network programming;

- Solid knowledge of data structure, operating system, and principles of the distributed system;

- A willingness to tackle challenging problems without clear solutions, a strong enthusiasm for learning new technologies, and prior experience in managing large-scale data.

Preferred Qualifications

- Knowledge of HDFS principles is preferred;

- Display expertise in low-level aspects of operating systems, with a background in optimizing system performance for TCP/IP, I/O operations, and other critical component;

- Expert in working on one or more of these technologies is a plus: Hadoop, HDFS, Flink, Spark, ClickHouse, Apache Doris;

- Contributor/Committer or PMC of the open-source community is a plus;

- Possess expertise in mentoring junior engineers, developing professional learning objectives and training strategies, and playing a pivotal role in overseeing the advancement of new team members as the project's core focus.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Responsibility

• Assists day-to-day operation by picking up the phone calls/email/walk-ins/ticketing system to understand user’s enquires/request, provide IT support and perform troubleshooting or escalate to the relevant PIC, or provide alternatives to resolves the cases.
• Ad-hoc duties such as software installation, clone laptops, inventory checks, disposal etc.
• Perform troubleshooting in systems and report the status to superior on time without delay .
• To support project from another team/section/department as instructed by superior .
• To perform any ad-hoc assignment as instructed by superior .

Requirements

• Diploma or Higher Nitec studied in IT or related fields
• Preferable with at least 1-2 years of relevant working experience
• Responsible, meticulous, fast learner and able to understand the internal system process quickly
• Able to follow the internal systems thoroughly to make sure the tasks are smoothly process

Interested applicants, please Email , and look for

Jensen Fang Lifa

[email protected]

Recruit Express Pte Ltd

EA License No. 99C4599

EA Personnel Registration Number: R2197080

We regret that only shortlisted candidates will be contacted.

Responsibilities:

• Assist in planning, design and prepare the Electrical/Mechanical services drawings for townships, commercial, residential and industrial developments, as well as the upgrading of existing buildings’ drawings for tender (These services include electrical/mechanical installation to indoor and outdoor facilities, underground piping system, lightning protection system, CCTV, single line diagram/schematic drawings etc).
• Liaise with Engineer-in-charge and prepare submission drawings to relevant authorities for clearance/approval.
• Prepare all Electrical/Mechanical tender drawings in 2D and 3D format (eg. Using AutoCAD, ArchiCad and Revit software).

Requirements:

• Diploma in Electrical/Mechanical Engineering or equivalent.
• Minimum 3 – 5 years of drafting experience in Electrical/Mechanical building services in consultancy firm/relevant industry.
• Good knowledge and skillful to use AutoCAD, ArchiCad & Revit Software.
• Have good understanding of Building Information Modelling (BIM)
• Well-versed in Microsoft Office application.
• Candidates with no experience are welcome to apply.

About Us:

George P. Johnson (GPJ) is the World’s Leading Event And Experiential Marketing Agency. For over a century we’ve been partnering with the world’s top brands to deliver creative solutions that make a real difference.

Our strategic thinking and creativity breathes life into brands. Our ideas create impact, inspire audiences and grow business. It’s what turns our goals, and those of our clients, into results.

We’re happy working wherever the brief takes us. At home or abroad. On the huge, or the hugely important. Our scalability enables us to answer briefs of all shapes and sizes - effectively and efficiently.

Job Purpose

As Technical Director you’ll be quickly embedded as a senior lead within our agile and dynamic Integrated Production team. Our inclusive team culture is one where better never stops. We always aspire to deliver the flawless execution of our live events, at pace, often within ambiguity and within evolving scope.

Reporting to the Head of Integrated Production, you will have overall responsibility for the successful technical delivery of the portfolio of events by the Integrated Production team.

Working in close collaboration with the Executive and Senior Producers, our creative and account teams, and external technical partners, you will be responsible for ensuring seamless technical delivery across all projects.

Key Responsibilities

Operational Delivery

- Lead the technical delivery of GPJ’s largest and more complex projects, including onsite delivery

- Lead on defining GPJ’s technical approach and solutions across all projects

- Oversee the successful technical delivery of all projects, ensuring the right technical team is in place across each project. Onsite presence where required across all projects

- Consult and advise across projects and between departments

- Consult and advise our senior client stakeholders in conjunction with the Producers.

- Work closely with the Head of Integrated Production to resource projects with appropriately skilled technical production managers.

- Ensure the technical production managers (both full time and freelancers ) diligently deliver their assigned projects to time, cost and quality

- Collaborate well & build internal and external relationships

- Relationship lead on technical supply chain, continually evolving the list as our portfolio expands

- Responsible for the health & safety plans for all events. Ensuring the technical team deliver safety and compliance by creating risk assessments, method statements and event safety plans

- Create, support and refine internal processes to increase the quality and efficiency of our output

- Be an active participant in the agency’s diversity, inclusivity and sustainability objectives

New Business Development

- Identify opportunities, through a production lens, to innovate and inspire

- Understand the vision and strategy of GPJ and spot opportunities to support commercial growth

- Provide pitch support including technical innovation, ideation & budgeting where needed

Talent Management

- Ability to source, nurture, grow and develop a team of direct reports (both full time and freelance)

- Impart your knowledge to the entire Integrated Production team; advising and building knowledge within the department among the ‘non-technical’ producers

Finance

Direct budget management of all technical aspects for the projects you are responsible for

- Oversight of all technical budgets within the department

- Ensuring status of all budgets is effectively communicated by Technical Production managers to Project Leads

About you

- You can hold yourself responsible and accountable for the effect your influence has on the Integrated Production team and the organisation as a whole

- You have the experience to constantly question, innovate and be open to and identify new ways of working

- You can inspire your team and peers to learn, grow and be curious

- You have solid experience of working with new technologies in relation to content creation and broadcast

- You challenge clients and suppliers in order to get to a better result/outcome; be confident in our abilities/position within the industry

- You demonstrate empathy, adaptability and organisational awareness

- You have a passion for live events and a curiosity for innovation and design

- You have the ability to adapt your working style and practices quickly to respond to different projects in terms of scale, content, complexity

- You have experience of being senior in a team and are able to communicate at all levels of experience

- You are an expert in your discipline; fostering confidence, collaboration and trust amongst your colleagues in all departments of the agency

Your Background, Skills & Experience

- A minimum of 10 years experience providing technical solutions for complex event projects

- An effective and open communicator who is honest, clear and constructive with your communications

- Active listening skills and can remain open-minded in all situations

- Expert understanding of audio-visual and lighting technologies, transport and logistics, fabrication, finishes, materials & print techniques

- Excellent financial acumen, numeracy and negotiation skills

- Experience of managing complex budgets of varying sizes

- Vast experience within both physical and virtual event disciplines

- Vast experience of responding and delivering to clients with digital, social media or tech solutions

- You are a collaborative, consultative team player with enthusiasm, passion and drive

- You are able to manage and execute on multiple projects effectively within deadlines and manage time and priorities effectively within a fast-paced environment

The Lead Salesforce Architect role will be responsible for building and mentorship of a multi-skilled Salesforce team as well as design and implementing Salesforce solutions for our customers that follow best practices in both IT and Salesforce projects.

Responsibilities

• Manage robust teams of Salesforce.com delivery team members, including BAs, Tech Leads, Architects, Developers & QA
• Perform project and program management activities, including project financials.
• Liaise and manage collaboration between horizontals to bring in synergies and ensure successful delivery
• Take accountability of delivery of work packages to customer facing project teams, ensuring packages are delivered on time and with quality
• Ensure for all projects, each Apex method developed has an equivalent test method with at least one valid unit test (using an assertion)
• Ensure total test coverage within QA and higher environments is at least 85%
• Ensure all code is peer-reviewed against Cognizant development standards prior to deployment to QA
• Maintain and publish Salesforce development standards to broader technical teams on a quarterly basis
• Ensure developers are incorporating code review feedback prior to deployment to QA. Enforce the practice with regular training & project audits.
• Ensure version control has been correctly setup at the beginning of the project
• Ensure all developers are using version control as the source of truth for development
• Be an active part of the COE, owing technical & solution reviews for all projects on a regular basis
• Reporting to internal senior management or Leadership teams on the overall engagement (across different dimensions like delivery, bid management, staffing, financials etc.
• Ability to understand pain areas of business and present workable solutions
• Acts as the escalation point when issues arise and understand what to do and who to work with to resolve them.
• Ability to stay focused in a fast-paced, high-energy, challenging environment where there are multiple competing priorities on a daily basis.
• Work closely with business analysts, architects, developers, testers and a variety of IT and business stakeholders.
• Keeping up to date with Salesforce releases and new functionality.
• Adhere to company and project standards and guidelines.
• Accurate time management and reporting of own work.
• Quality, on time delivery of agreed deliverables.
• Ability to work on multiple applications/ projects/ BAU enhancement simultaneously and must have a “can do” attitude.
• Grow the maturity of our practice by leading internal initiatives to further develop methodology, tooling, and skillsets. This includes owning our Architect & CTA Academy, enable CICD & version control for all projects
• Define & enable development plan for TL’s to make them into strong TA’s
• Help drive bootcamp for developers and enforce best practices in all our developers

Requirements

• Extensive years of strong experience in handling large delivery engagements with managing SFDC programs
• Deep knowledge and expertise across the Salesforce.com platform (Sales Cloud, Service Cloud, etc.), including experience delivering complex SFDC solutions
• Has delivered multiple full end-to-end Salesforce.com implementations/projects, especially including highly integrated/complex ecosystems. Understands how to deliver capabilities on Salesforce AppExchange products
• Strong program management and problem-solving skills
• Should have excellent presentation and written communications skills
• Strong Exposure to SDLC and Agile methodologies
• Exceptionally strong in scope management
• Has ownership for key projects’ timelines, deliverables, budget and metrics
• Proven ability to efficiently manage a portfolio and drive operational improvements
• Should be flexible in time and attitude
• Works independently to manage the whole program and respective stakeholders/ and projects
• Hands on experience with setting up branching strategy, version control & CICD

Qualifications

• Platform Developer I (mandatory)
• Platform Developer II (desirable)
• Salesforce Application Architect (mandatory)
• Salesforce System Architect (desirable)
• Integration Architecture certified (desirable)
• TOGAF Certified (desirable)
• Project Management or Delivery focused certification (mandatory)

Job Highlights

· Excellent Exposure and career path in the AI Robotics industry

· Work with an ambitious team of professionals

· Attractive Remuneration Package

Job Responsibilities

· Build up and lead a local service and support team of SQD SG for providing after-sales support services for projects

· Manage logistics, demand planning and equipment procurement for after-sales support services

· Check and monitor all repair and maintenance works of robots are carried in good quality and compiled with standards and specifications required by authorities and clients

· Prepare defect lists of robotic repair and maintenance works and ensure the defect rectification is appropriately carried out by the service and support team

· Work closely with SQD HK Technical Team to provide efficiency, quality and timeliness of delivery

Requirements

· Bachelor’s degree in technical and engineering-related disciplines

· Minimum ten years of relevant experience in the construction or technical industry, in which 3-5 years are gained at supervisory level

· Proficiency in both written and spoken English and Chinese

· Strong analytical, customer-oriented, excellent communication skills

· Strong leadership skills with experience in leading and mentoring a team

· Organisational and multi-tasking ability when working in a fast-paced environment

Job Responsibilities:

• Opening and closing of centre
• Managing front counter and centre hotline
• Performing customer service duties and answering all enquiries
• Assisting clients with registration of programmes and application for assistance schemes
• Performing administrative and clerical duties such as collection of programme fees, data entry, centre maintenance and general housekeeping
• Promoting CDAC programmes and recruiting participants
• Preparing rooms and materials for centre activities
• Following up with attendance for centre activities and calling of absentees
• Preparing incident reports where applicable
• Handling walk-in donations
• Covering duties when necessary
• Any other ad hoc duties

CDAC- Toa Payoh

Working hours:
Tuesday: 5.00pm - 9.30pm

Wednesday: 12.30pm - 9.30pm

Thursday: 12.30pm - 9.30pm

Sunday: 10.00am - 5.00pm

Job Requirements:

• Able to serve English and Mandarin-speaking clients
• Possess prior customer service experience
• Computer literate
• Service oriented with pleasant personality
• Able to multi-task
• Team player
• Passion to serve in social service sector

Aftersales Support Executive | Schematic & Block Diagrams | West

Working location : on board of vessels (West side)

Working days : 5 days

Working hours : 8am - 5pm

Salary : $2,500-$3,500

Description:

• Preparation of Quotation for both spare parts and service attendance to customer
• Preparation and issue service kits and spare parts to service engineers
• Maintain good rapport with customers
• Attend to technical enquiries from customers
• Pick & pack of spares when necessary
• Prepare shipping documentation and arrange delivery with courier companies

Job Requirements:

• Able to read and understand schematic and block diagrams(Training will be provided)
• Min. Diploma in Electrical and Electronic

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Customer Care Officer (Marketing & Sales Support)

Salary: $2200 - $2700
Location: Upper Thomson - Next to Thomson Nature Park
*Will be relocated to Geylang area in April’24

Working Day & Time: 5 Days work week; 8:45am - 5:30pm
*Require to rotate once a month to manage our Business WhatsApp on Saturday from 0900hrs to 1300hrs) working from home

Job Description:-

• Handling of Customer Enquiries & Feedback via our Communication Touchpoints (Call, Email, WhatsApp, and etc)
• To respond to customer’s service enquiries. This will include scheduling of appointment with our technicians and updating the customer.
• To follow-up with sales enquiries. For new orders, to work with sales coordinator to generate the invoice & scheduling of delivery.
• To handle feedback and provide supplementary information like pricing, stock availability and etc
• Providing support to the sales team
• Assisting the sales team to arrange with customers on the servicing of products
• Handling of 1-to-1 exchange process
• To ensure that display sets are in proper working condition at point of sales
• To manage our service partners
• To ensure that leads provided are promptly attended to
• Provide product information and details to enquiries by our service partners
• Scheduling of installations for our customers with our service partners
• Handle feedback from customers with regards to our service partners

Requirement: -

• Preferably two years of working experience in similar field

Chew Xing Shan Reg No: R22107044

The Supreme HR Advisory Pte Ltd EA No: 14C7279

WhatsApp: +65 83592812 [Shannon]

Technical Support Engineer

Working time: Mon-Fri / 8.30am to 6pm

Work address: Ubi

Salary range: $2500 - $3000 (depending on qualification and work experience) + Commission

Responsibilities :

• Handling technical support cases on-site or through phone, Whatsapp and email
• Responsible for carrying out on-site installation and commissioning, troubleshooting, repair and maintenance.
• Escalation and liaising with Vendors on reported technical related cases.
• Conduct training or demonstrations to clients or users.
• Internal product repair and training

Qualification :

• Min Diploma in Electrical/Electronic Engineering or IT related.

• 2 years relevant experience

https://wa.me/6596420989

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Roles & Responsibilities

• To support in the people development by designing and delivering impactful technical training programs
• To lead and engage effective training sessions; both classroom setting and hands-on workshop
• To review and assess the effectiveness of the training programs through the learner's performance metrics, post-training assessment and feedback mechanisms
• To modify and improve training contents and delivery methods for future sessions

Job Requirement

• Possess a Diploma in Electrical Engineering or related discipline. Those that is a Licensed Electrical Worker will have an added advantage.
• Those that possess ACTA or ACLP are strongly welcome to apply
• Prior experience in teaching adult learners will have an added advantage
• Strong communication skills

Job Description

1. Design, build and implement workflows and enhancements for the enterprise identity and access management platform.

2. Act as the subject matter expert for identity management business processes (identity lifecycle, user access reviews, application matrices etc)
3. Troubleshoot and resolve workflow and/or system issues
4. Responsible for BAU support, monitoring, upgrades, patching and configuration

Requirements:

The ideal candidate must be 'hands-on', analytical, risk and compliance focused, and self-driven as this is a fast-paced and highly technical environment. Someone wanting to learn and grow with an organisation will thrive in this role. The role requires responsiveness, along with excellent verbal and written communication skills.

• 5-8 years of software development experience with VB.NET, C#, Angular JS and SQL

• Experience with API design and development (SOAP and REST)

• Working knowledge of user provisioning and directory services

• Ability to deliver low level design and/or implementation documentation

• Knowledge of privileged access management, multi-factor authentication and single sign on technologies is advantageous

• Current or prior experience in administering and supporting identity and access management solutions and platforms (e.g. Sailpoint, OneIdentity) is advantageous

• Domain knowledge of access control and information security governance

• Strong communicator with strong analytical, interpersonal and writing skills

• Ability to collaborate with different roles to achieve common goals

• Bachelor’s degree in information technology, information system security, cybersecurity, or related fields

Job Objectives

· The Bank is looking for an experienced Production Support to join its support team

· To provide proactive, timely, effective and efficient support to the business users

· To perform production support activities which involve assignment of issues and issue analysis and resolution within the specified SLAs

· To own issues and projects, and work with the various teams to develop solutions for the users

· To collaborate with business partners, third party vendors, and technology teams to facilitate the support process and work toward timely and effective issue resolution

Key Responsibilities

· The Production Support person is responsible for managing the Enterprise Data Management for the Bank’s application including web GUI, SQL database and Tectia SFTP batch scripts.

· Work in the Production support team; Provide front-line support for incoming issues to ensure timely and effective resolution of user issues, queries and projects

· Adopt standard Incident and Problem Management workflow and processes, i.e. timely ticket, defect and incident loggings, proper change management process, and quality issue/impact emails

· Actively manage all incidents and issues to proper closure – escalate issues as appropriate to necessary teams and management

· Analyse, document and track all actions taken throughout the lifecycle of the issue including decisions made, successful and unsuccessful actions taken, and final steps executed for resolution. Evaluate documented resolutions, analyse trends, and make recommendations to prevent future occurrences of similar issues

· Participate and collaborate with the development team in requirements gathering, clarification, and analyse impacts on issue or users requirements

· Assist the application development team as needed by validating fixes or enhancement to ensure problems have been adequately resolved

· Embrace standard Change Control Management practices, procedures and guidelines for application releases

· Engage vendor to provide solutions for the stability and sustainability of the production environment.

· Participate in annual DR/BCM activities or infrastructure related upgrade

· Utilize software updates, drivers, knowledge bases, and FAQ resources on the Internet/Intranet to aid in problem resolution

Key Requirements

· Knowledge in HIS Markit EDM solution, MS SQL database, Windows/Tectia scripts, control-m job scheduling

· Degree in Computer Science / Engineering or related disciplines

· 2-5 years of hands-on application management experience, preferably in the Asset Management business

· Strong skills in Windows batch, Tectia scripting, MS SQL Database, BMC Control-M Scheduler

· Good team player, Independent , proactive and self-starter with excellent interpersonal and communication skills

Good to have:

· Basic understanding of the front to back of Asset Management operations

· Experience working in an ITIL-driven environment, and working knowledge of ITIL principles

About AETOS

AETOS Capital Group Pty Ltd is a renowned Australian broker specializing in financial products trading services, provide retail and corporate clients with diversified financial derivative products including Margin Forex Contracts and CFD in Precious Metals, Indices, Commodities, Shares and Cryptocurrencies.

AETOS Support Services Pte Ltd is a wholly owned operational office within the AETOS Capital Group Pty Ltd. AETOS Support Services team consists of the departments of IT, Dealing, Operation and Finance in Singapore office. A position has emerged in the dealing room for someone looking to work as part of a growing team with access to multi-asset class around the market.

About the Role - Job Description:

• Monitoring trades execution. Conducting audit checks to ensure that orders are executed at the correct levels.
• Investigating client disputes and analyzing internet trading logs.
• Maintaining system pricing consistency and connectivity between our clients and service providers.
• Administering and applying settings changes on our bridges and trading platforms.
• Providing product support on specifications, session times, swaps, Holidays and Margin rates.
• Preparing various trade reports and processing comprehensive data analysis.
• Assisting in generating all sorts of trade-related statistics.
• Performing risk assessment and risk evaluation regarding our systems and company's exposure to the market. Implementing risk management process for the organization.
• Assisting in the continuous improving and developing of our risk monitoring tool.
• Maintaining strong market presence by continuously expanding and improving company's product offering.

Knowledge, Skills and Experience - Job Requirements:

• Previous experience in a similar position is highly preferred
• Tertiary qualification required
• Strong attention to details and numeric skills
• Strong MS Excel skills. MYSQL, MQL and Python skills are advantageous
• Knowledge regarding MetaTrader as well as technology vendors such as PrimeXM and OneZero is considered an advantage
• Expertise in equity market is desirable
• Able to work night shift rotation and on public holidays
• Fresh graduates are welcome to apply

This is a permanent full-time employment opportunity for people seeking to gain experience on a Multi-Asset Class Dealing Desk environment. We offer competitive remuneration package to the right candidates.

Please post your interest by sending your cover letter and CV (in PDF or MS-Word format) to [email protected] including your Availability, Current and Expected Salary.

All personal data collected will be used for recruitment purpose only.

Salt is looking to hire an Operations Support Specialist for a Social media client for 10 months & renewable contract role. If you are passionate about gaming industry or someone with strong operational skills in a dynamic tight deadlines environment, then this role would be an ideal fit.

Job Scope:

• Utilize various internal tools to help onboard creators and troubleshooting on an ongoing basis.
• Process contract changes on a regular basis and where needed
• Work closely with Managers to drive operational improvements for the region and lead various other ad-hoc initiatives to support the business.
• Adapt quickly to product changes and limitations, new features, and communicate these strategically to stakeholders
• Work closely with stakeholders to understand their needs/challenges and develop business case to actionable items for process improvement and business strategy
• Work cross-functionally with a variety of teams to advocate for partner needs
• Advocate for creators and the gaming community through different issues and new features
• Help to build gaming community in various countries through community management and efficient communications.

Qualification:

• 2+ years of experience in business operations
• Advanced skill in MS Excel and PowerPoint.
• Exceptional communication and presentation skills, and the ability to clarify and summarize complex issues
• Ability to work effectively and cross-functionally with all levels of management, both internally and externally
• Self-starter, agile, intellectually curious and creative individual comfortable operating in a fast-paced, ever-changing environment
• Strong operational prowess with experience in community management and process improvement
• Have a good understanding of the gaming industry and passion and love for games
• Fluency in English required and Vietnamese, Tagalog, or Thai speakers are preferred due to the nature of the job.

If this role sounds like your ideal job move, please reach out to me, Jaya at [email protected] alternatively you may apply via the system!

Regret only shortlisted candidates will be notified.

CEI No: R1659595 / EA No: 07C3147

Technical Officer (CCTV & Card access system/ G50 Clearance /With own transport)

• Working location: Tan Boon Liat Building (Near Havelock MRT)
• Working days & hours: Mon-Fri, 8.30am to 6pm
• Salary range: Technical Officer (2200-2800), Senior Technical Officer (2600-3500) + transport allowance

Interested applicants can send your resume to 8739 9469 Janie / [email protected] and allow our Consultants to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

Requirements:

• At least 2 years working experience.
• With own motorbike / car
• Able to cleared for camps access, meet G50 clearance
• Knowledge and hands-on experience in security systems such as Integrated Security Management Systems, Card Access Control Systems, Intrusion Detection Systems and CCTV systems is a must.

Responsibilities:

• Execution of service and maintenance workflow.
• Liaise closely with client representatives on all service/maintenance related issues.
• Mentor a team of service team members.
• Assisting the supervisor in employing teams on service deliveries and distribute responsibilities.
• Manage day-to-day client interactions and expectations for optimal results.
• Provide support to supervisor in ensuring the timely delivery and completion of troubleshoot and service/maintenance of security systems at clients’ premises.
• Ensure that works carried out are in compliance with the Workplace Safety and Health Act.
• Perform any other technical tasks as and when required.

Fun Jia Jia (Janie) | Reg No: R22107945

The Supreme HR Advisory Pte Ltd | EA No: 14C7279

This is a full-time hybrid role for a Sales Support Specialist at Unocle Pte Ltd located in Singapore. The Sales Support Specialist will be responsible for managing and resolving customer issues and providing support to the sales team. They will act as the link between the sales team, customers, and suppliers, and will assist in managing customer accounts . Additionally, the Sales Support Specialist will collaborate with the sales team to develop new business opportunities and improve customer satisfaction, and may occasionally work from home.

Qualifications

• Excellent communication, interpersonal, and customer service skills
• Ability to multitask, prioritize, and manage time effectively
• Demonstrated ability to work collaboratively in a team environment and meet deadlines
• Proficient in Microsoft Office or similar software applications
• Fluent in written and spoken English, and proficiency in other languages is a plus
• At least 2 years of relevant experience in sales support or customer service roles, preferably in the technology or banking industry
• Bachelor's degree in Business Administration or a related field is preferred
• Experience in Salesforce or other customer relationship management software is a plus

Some travel required

Our Client:

Our client is a US stock-listed multinational technology company that provides consulting, technology, and business process services. Headquartered in the USA, and with more than 300,000 global employees (and growing), the company provides its services globally throughout Americas, Europe, and Asia-Pacific.

The business offers comprehensive IT solutions. This includes consulting, development, integration, transformation, and BPOs. Their proven clientele is all global, including the public sectors as well as the behemoth multinational firms in various critical industries. The company is a major proponent of artificial intelligence adoption on its solutions and services. With various collaborations and partnerships with prominent research and academic institutions, the business strives to be at the forefront of technological advancement and to delivery cutting-edge solutions to its clients.

The Responsibilities:

We are looking for an experienced Salesforce Architect who will be designing and implementing Salesforce solutions. You are also tasked with mentorship of a team in guiding them to follow the best practices in both the IT and Salesforce projects.

Your responsibility will include but is not limited to:

• Lead and oversee dynamic teams within Salesforce, comprising Business Analysts, Technical Leads, Architects, Developers, and Quality Assurance personnel
• Assume responsibility for delivering work packages to customer-facing project teams, ensuring timely and high-quality completion
• Facilitate collaboration across different teams to leverage synergies and ensure successful project outcomes
• Implement practices to ensure robust testing, such as requiring equivalent test methods for every Apex method developed
• Achieving at least 85% test coverage in QA. Enforce code review processes against established development standards before deployment to QA
• Establish and disseminate Salesforce development standards to broader technical teams regularly
• Ensure developers incorporate feedback from code reviews before deployment to QA through consistent training and project audits
• Verify the correct setup of version control at project initiation and enforce its use as the primary source for development
• Execute project and program management tasks. Participate actively in the Center of Excellence (COE), conducting technical and solution reviews for all projects regularly
• Provide comprehensive reports to internal senior management or leadership teams on various engagement aspects, including delivery, bid management, staffing, and financials
• Lead internal initiatives to enhance methodology, tooling, and skill sets within the practice, including initiatives such as the Architect & CTA Academy and implementing CI/CD and version control
• Develop and enable development plans for Technical Leads to strengthen their capabilities
• Facilitate developer bootcamps and enforce best practices across the development team
• Demonstrate the ability to identify business pain points and propose feasible solutions. Serve as the escalation point for issue resolution, collaborating effectively with relevant parties
• Thrive in a fast-paced environment with multiple priorities, staying focused and delivering results consistently. Collaborate closely with various stakeholders, including business analysts, architects, developers, testers, and IT personnel
• Adhere to company and project standards and guidelines. Handle multiple projects simultaneously with a proactive attitude. Ensure timely delivery of agreed-upon deliverables with high quality. Manage time effectively and report work accurately
• Stay updated on Salesforce releases and new features

The Requirements:

• Bachelor's Degree in Computer Science, Information Technology, or related field
• Platform Developer I qualification, Project Management / Delivery qualification, and Salesforce Application Architect qualification is mandatory
• Vast experience overseeing substantial delivery projects, with a robust background in overseeing Salesforce.com initiatives
• Extensive familiarity and proficiency with the Salesforce.com ecosystem, encompassing Sales Cloud, Service Cloud, and more, and adept at delivering intricate SFDC solutions
• Successfully led numerous complete end-to-end Salesforce.com implementations, particularly within highly integrated and complex environments, demonstrating expertise in deploying Salesforce AppExchange products
• Proficient in program management and adept at problem-solving, with exceptional presentation and written communication skills
• Thorough exposure to Software Development Life Cycle (SDLC) and Agile methodologies
• Particularly adept at scope management. Assumes responsibility for critical project aspects including timelines, deliverables, budget, and metrics
• Demonstrated capability in efficiently managing portfolios and driving operational enhancements
• Capable of autonomously managing entire programs and respective stakeholders and projects
• Hands-on experience in establishing branching strategies, version control, and Continuous Integration/Continuous Deployment (CICD) practices

What’s in it for You?

• Working for one of the globally acknowledged IT firms within the industry. A truly established global company
• Available avenues to contribute positively for the organization to grow and being recognized for it

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Disclaimer: The Company complies withthe Tripartite Guidelines on Fair Employment Practices (TGFEP), including the prevailing guidelines on recruitment. All qualified applicants will be considered for the position regardless of their age, race, religion, nationality, marital status, or family responsibilities. A more detailed discussion of the TGFEP is available on the Tripartite Alliance for Fair and Progressive Employment Practices (TAFEP) website at https://www.tal.sg/tafep

JO Reference: JO-240202-344468