About the role

Reporting to the BI Solutions Support Team Lead, this role will support internal stakeholders in Asia Pacific with all performance issues relating to back office BI applications, ensuring smooth operations while looking into potential process improvements.

What you will be doing

• Monitor and manage ticketing system effectively
• Perform analysis and troubleshooting of reported issues to identify root cause
• Collaborate and share knowledge with other team members to resolve issues and identify opportunities for improvement
• Prepare or update technical documents or user guides
• Participate in the enhancement and support of cyclical processes (e.g. annual budget, year opening processes)

The successful candidate

Essential

• At least a Bachelor's degree in Information Technology, Computer Science, Business Intelligence, or related field
• At least 2 years' experience in application support or similar roles
• Strong working experience in BI tools (e.g. Tableau, PowerBI)
• Working knowledge of MS SQL server and SQL scripting

Desirable

• Motivated, self-driven
• Meticulous and able to multi-task in a fast-paced environment
• Able to communicate clearly and effectively with all levels of users in English
• Open to learn and work with new technologies

Cash Handling and Reconciliation: Receive and verify cash bags collected by couriers, ensuring quantities match Trust Receipts. Sort, pack, and seal cash bags for delivery to designated banks.
Issue and maintain manifests and Trust Receipts. Coordinate with couriers for bank deposits.
Manage cash float exchange, including packing, receiving, and banking.
Generate detailed reports on all cash transactions, including bags received and issued.
Maintain accurate records of float funds and conduct regular stock counts.

Inventory Management: Assist in issuing consumables to customers.
Record and track the quantity of consumables in and out of the vault.
Participate in periodic stocktaking of cash and consumables.

Security and Compliance: Adhere to strict security protocols and procedures to safeguard valuable assets. Maintain a secure and controlled environment within the vault. Ensure compliance with relevant regulations and internal policies.

Job Requirements:

• Previous experience in cash handling or a similar role preferred
• Strong attention to detail and accuracy
• Ability to work independently and as part of a team
• Excellent organizational and time management skills
• Strong numerical skills and basic computer literacy
• Ability to work in a secure environment with strict adherence to procedures
• Valid identification and clean background check
• Experience with vault management systems and security protocols
• Knowledge of relevant regulations and compliance standards

Job Purpose

To provide quality service and achieve satisfaction to our valued partners and customer.

Roles & Responsibilities

• Promote excellent customer service and ensure satisfaction is delivered consistently. (More to container line)
• Build a strong relationship with customer.
• Communicate and follow-up with customer daily on the status of their shipments or deliveries.
• Ensure customer's requirements are communicated with operations team promptly.
• Communicate and coordinate with superior and warehouse to improve department processes.
• Ensure all emails are to be respond on time.
• Coordination with internal operation team to ensure all information/date provided to them through different system for smooth operations.
• Comply with company rules and regulation.
• Do reports that required from Superior (will advise and guide)
• Other ad hoc duties as assigned

Requirement

• Able to speak and write fluent English and Mandarin
• At least 1 year experience in Logistics, Transportation Firm
• Preferably with some shipping procedures knowledge.
• Proficiency in Microsoft Office is required.
• Able to commit on Saturday.
• Might required to work or answer calls even after work (as operation still ongoing)
• Able to work independently in a busy and fast paced environment

Job Responsibilities

- Daily deliveries collection from customers' warehouse, deliver to local sites & shipyards

- Jurong Port terminals (Marina South Wharves & Penjuru) for loadings / offland collections

- PSA supply within Pasir Panjang, Brani, Tanjong Pagar & Tuas Megaport

- Any other Adhoc assignments

Job Requirements

- Singaporeans And PR

- Possess Class 4 driving license

- Prefer familiar with Singapore roads to daily deliveries & terminal loadings (Training will be provided)

- Forklift license is added advantage (Non Vital, Courses will be arranged)

- Able to speak English & write basic English for communications purpose & checking of DO

- Willing to do overtime if necessary

- 5.5 working days per week

-Contact -Mr Gabriel +65 9691 3874 for more details

OVERVIEW:
The Marine Document Control Specialist will be responsible for managing and organizing all documentation related to QHSE audits, inspections, certifications, and permits for vessel fleets. This role includes coordinating document control procedures, ensuring compliance with maritime standards, and supporting training efforts for new employees and crew members. This position is offered on a 6-month contract basis, with the possibility of renewal based on performance and business needs.

What You Will Be Doing:

Document Management & Control:

• Receive, register, classify, and archive all incoming and outgoing documents, such as bills of lading, packing lists, certificates, contracts, permits, and HSE reports.
• Maintain an organized electronic and/or physical filing system for easy document retrieval and tracking, including HSE records.
• Ensure document metadata is accurate and complete (e.g., document type, date, vessel name, voyage number).
• Implement version control procedures to track document changes and revisions.
• Develop, execute, and uphold comprehensive document control procedures in line with company policies, industry best practices, and HSE standards.
• Provide training and support to staff on document control processes and the use of document management systems.

HSE Responsibilities:

• Prepare and maintain HSE statistical tracking and trending data.
• Assist the Marine Manager in meeting client HSE requirements.
• Help develop QHSE Plans that align with company policies and local client needs.
• Provide feedback to the Marine Manager regarding QHSE performance.
• Contribute relevant data for monthly QHSE reports.
• Serve as the administrator and record keeper for QHSE audits, inspections, reports, certifications, and permits.
• Monitor Fleet Lagging and Leading Indicators.
• Conduct QHSE audits and inspections as needed.
• Deliver HSE presentations and training to employees, including HSE Induction sessions.

What We Are Looking For:

• At least a Diploma in a relevant field (e.g., shipping, logistics, business administration) or equivalent experience.
• A minimum of 2 years of proven experience in document control, preferably within the shipping or logistics sector.
• Proficiency in document management systems and Microsoft Office Suite.
• Strong organizational and time management abilities.
• Excellent attention to detail and accuracy.
• Effective communication and interpersonal skills.
• Capability to work independently as well as collaboratively within a team.
• Knowledge of shipping documentation and regulatory requirements is a plus.

OVERVIEW:

The Assistant Marine Superintendent plays a vital role in ensuring the safe, efficient, and compliant operation of our fleet. This position requires a minimum Certification of Competence (CoC) Class 3 and involves a diverse range of responsibilities, including managing safety systems, conducting investigations, optimizing costs, overseeing training programs, and providing marine expertise, all while ensuring regulatory compliance. Collaborating closely with various departments—such as safety, technical, crewing, and training—the Assistant Marine Superintendent is dedicated to maintaining the highest standards of safety, quality, and environmental protection.

KEY RESPONSIBILITIES:

Safety Management and Training:

• Assist in developing, implementing, and maintaining the company’s Safety and Environmental Management System (SEMS) to meet international and industry safety standards.
• Collaborate to create and deliver comprehensive training programs for crew on safety procedures, emergency response, and environmental protection.

Market Research and Investigations:

• Research market trends, regulatory updates, and technological advancements in the maritime sector to identify risks and opportunities.
• Investigate incidents or near-misses involving company vessels to determine causes and recommend corrective actions.

Cost Control and Efficiency:

• Analyze marine operations costs to identify potential savings and implement efficiency measures without compromising safety or performance.
• Monitor vessel operations to ensure compliance with company standards and identify any deviations affecting costs or efficiency.

Reporting and Continuous Improvement:

• Report deficiencies, incidents, and near-misses to relevant stakeholders, including senior management and regulatory authorities.
• Identify areas for improvement in operations, safety procedures, and training, and recommend changes for approval.

Safety and Accident Analysis:

• Work with relevant departments to collect and analyze safety-related data, including injuries and incidents.
• Ensure that appropriate corrective actions are taken to address identified risks.

Training Policies and Review:

• Monitor and review training policies for both shore-based and onboard personnel to ensure effectiveness.
• Collaborate with the training department to update materials and methodologies as needed.

Marine Advice and Vessel Performance:

• Provide expert marine advice to assigned vessels on navigational, communication, cargo handling, and ship handling issues.
• Monitor and provide feedback on the performance of Masters on assigned vessels.

Fleet Instructions and Vessel Vetting:

• Regularly review and update fleet instructions to ensure safe and efficient vessel operations.
• Ensure all vessels undergo thorough vetting to meet the requirements of major oil companies and other stakeholders.

QUALIFICATIONS:

• Valid Class 3 Certificate of Competency (CoC) issued by a recognized maritime authority.
• Bachelor’s degree in Marine Engineering, Naval Architecture, or a related field.
• Minimum of 5 years of seagoing experience as a senior officer, with command experience preferred.
• Strong knowledge of international maritime regulations (e.g., SOLAS, MARPOL, STCW, ISM Code).
• Excellent communication, creative thinking, and problem-solving skills.
• Strong leadership abilities and teamwork skills.
• Proficient in Microsoft Office Suite and relevant software applications.

• Strategically plan and manage logistics, warehouse, transportation and customer services
• Direct, optimize and coordinate full order cycle
• Liaise and negotiate with suppliers, manufacturers, retailers and consumers
• Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency
• Arrange warehouse, catalog goods, plan routes and process shipments
• Resolve any arising problems or complaints
• Supervise, coach and train warehouse workforce
• Meet cost, productivity, accuracy and timeliness targets
• Maintain metrics and analyze data to assess performance and implement improvements
• Comply with laws, regulations and ISO requirements

As a result, they have access to various functions across the logistics and supply chain team, including:

• Supervise the transportation of goods and services
• Schedule and oversee the supply chain management activities
• Manage warehouse and transportation staff
• Resolve supply chain issues and customer-related complaints
• Maintain inventory reporting

The role of a logistics project manager includes the following:

• Define and implement procurement procedures. A logistics project manager should establish a framework defining how to manage competing demands and make decisions. This person should also create a process for identifying and vetting suppliers.
• Emphasize transparency. Transparency is essential for a supply chain project manager to ensure accountability when outcomes don’t meet expectations. It also creates an environment that fosters the exchange of ideas and solutions.
• Optimize processes. Logistics and supply chain project managers should continuously analyze working procedures to identify areas of improvement. They should then develop a strategy for improving the company’s procurement efficiency.
• Act as a resource. A logistics project manager should be a subject matter expert who guides and supports subordinates. In this role, they should have a deep knowledge of the company’s logistics and supply chains.
• Ensure accountability. Coordinating logistics and supply chain projects is complex. That’s why a project logistics manager must have the authority and resources to oversee all aspects of a complex project. This can be done only if they are held accountable for the project’s success.
• Oversee execution. Successful procurement project managers create opportunities to improve their supply chain business. That’s why they should monitor the evolution and performance of the company’s logistics and supply chains. They also need to ensure these processes align with the company’s strategic objectives.

• Possesses deep experience in managing finished goods & spare parts logistics operations in SEAO region, especially in an outsourced 3rd party logistics (3PL) management environment
• Focuses on logistics and domestic distribution areas (including warehousing, inland transportation operations, home delivery & importation)
• Works closely with Subsidiaries’ logistics personnel to understand country-specific business requirements, logistics market trends, service and product offerings in the Consumer Electronics industry vertical
• Be responsible to analyze logistics cost data, identify areas of abnormality and ensure cost accuracy.
• Be responsible for identifying, analyzing and proposing process improvement initiatives and cost savings opportunities across Subsidiaries
• Implements all regional strategic initiatives and coordinates efforts with Subsidiaries’ logistics personnel in providing regional direction and project management support
• Be active in the role of consultancy and interaction with Suwon office and other regional counterparts in discussion and sharing of best practices in logistics operations.
• Due to business needs, to support translation (English to Korean) & prepare Korean reporting

Skills & Competencies:

• Experience with LE module in SAP or other major ERP suites
• Demonstrate strong analytical skills
• Demonstrate ability in auditing & resolving operational issues in an environment where logistics management is outsourced to a 3PL.
• Strong communication and negotiation skills – being persuasive and influential with stakeholders e.g. 3PL and/or subsidiaries logistics partners
• Experience in project management – ability to structure and execute projects, as well as manage key stakeholders and timeline
• Ability to multi-task, deliver on commitments and in accordance to timeline
• Creative thinking – active in pursuit of innovation and excellence in logistics processes and ability to execute the idea.

Qualifications

• Minimum 10 years of experience in Logistics or Supply chain
• Proven track record in logistics operations and demonstrated experience in dealing with supply chain projects
• Good understanding of supply chain, freight management and contract logistics processes
• Experiences in 3rd party logistics company or operational experiences preferred
• Due to regular business communication and reporting requirements with HQ, business level proficiency in both English and Korean language would be highly desirable

Job Descriptions - Full spectrum of HR and Payroll function

Reporting to the HR Manager, you will be part of the HR Team based in Singapore. This role requires you to handle end to end HR and payroll full function for the local brand.

HR Generalists

· Recruiting, retention, and talent succession

(Understand the organization's needs and make sure those needs are met when recruiting for new positions, means hire the right employee)

· Providing reasonable accommodations, investigating allegations of wrongdoing, and terminations when dealing with staff with complex and sensitive issues

· Monthly processing and checking of payroll/reimbursement (200 plus headcount)

· Maintains compliance with local employment laws, regulations and recommended best practices; reviews policies and practices to maintain compliance.

· MOM work pass applications

· Oversees employee disciplinary meeting, investigationand termination.

· Providing information and answering employee questions related matters.

· Performs other duties as assigned.

Administration

· Maintaining employee p-files records, leave management.

· Update Company policies,

· Conduct disciplinary actions. Provides counselling, support and guidance to employee.

· All other ad-hoc administrative duties

Payroll

· Timely and accurate submission/payment of statutory obligations

· Provide support on payroll matters, tax issues and time track matters.

· Manage day-to-day liaison with Internal / Payroll outsourcing partners closely, including monthly attendance metrics.

· Provide reconciliation of final payroll based on monthly accounting schedule.

Requirements

· A Level/Diploma/Degree

· At least 2 years of relevant experience in Payroll

· Fluent in oral and written communication in both English and Chinese, (with Malay language will be a bonus)

· Knowledge of payroll and statutory compliance to MOM, CPF and IRAS

· Hands-on experience on HR and Payroll software/system, e.g. Peoplepay, WhyzeHR

Job Summary

We are seeking a highly motivated and experienced Marine Manager to oversee all aspects of our marine operations. The ideal candidate will possess a Class 1 Certificate of Competency (CoC), a strong command of maritime regulations, a proven track record in vessel management, and extensive experience working with oil majors.

Responsibilities

● Operational Excellence:

○ Plan, direct, and coordinate all marine operations, ensuring efficiency, safety, and compliance with industry best practices.

○ Optimize vessel schedules and deployments to maximize productivity and profitability.

○ Oversee cargo operations, bunkering, and port calls, ensuring smooth and timely execution.

● Compliance and Safety:

○ Ensure full compliance with all relevant local and international maritime regulations, including those of the Maritime and Port Authority of Singapore (MPA).

○ Implement and maintain a robust safety management system (SMS) in accordance with the International Safety Management (ISM) Code.

○ Conduct regular safety inspections and audits to identify and mitigate potential risks.

○ Oversee investigations into any incidents or accidents, implementing corrective actions to prevent recurrence.

○ Specifically ensure adherence to oil major safety protocols and best practices.

● Team Development:

○ Identify the training needs of the Marine Management team.

○ Identify and implement training programs to enhance skills, promote continuous improvement, and ensure staff are kept abreast of new regulations and industry initiatives.

Requirements

• Class 1 Certificate of Competency (CoC) is preferred.
• Minimum of 5 years of relevant experience in ship management, with at least 2 years in a managerial role.
• Experience working with oil majors is preferred.
• In-depth understanding of international maritime conventions and regulations, including SOLAS, MARPOL, and the ISM Code.
• Extensive experience working with oil majors, demonstrating a strong understanding of their specific safety and operational requirements.
• Must possess a relevant chemical tanker certification OR have substantial experience in the safe handling of chemical cargoes.
• Proven ability to lead and motivate teams, with excellent communication and interpersonal skills.
• Strong analytical and problem-solving abilities, with proficiency in data analysis and reporting.

Job Description:

• Perform all assigned warehouse tasks through safe, efficient, cost effective and accurate handling of customer products and materials using manual labour and equipment including forklift, reach truck and pallet jack
• Track and monitor inbound and outbound container status; and plan and coordinate loading and unloading of goods
• Timely loading and unloading of goods; and take photos of the unstuffing process to verify if there are damaged and/or discrepancy of goods received
• After unstuffing, check and take photos of the containers to ensure that the containers are externally sound and undamaged
• Submit the photos taken during and after the unstuffing process to the customer service department before returning the containers to depot appointed by the carriers to avoid disputes concerning the condition of returned containers as well as discrepancy in goods received
• Ensure prompt reporting of any suspected or apparent damage of containers and missing and/or damaged goods to the immediate supervisor
• Responsible for moving, sorting, labelling, repacking, stacking and storage control of goods
• Accurately locate and pick, both by hand and by using appropriate equipment including forklift and reach truck, from pallets, racks and shelves and the staging area
• Packing and/re-packing goods according customer specifications
• Release cargo for deliveries and self collections by customers
• Manage returned goods and conduct investigation on causes of returns; and provide feedback to team lead for recommendation of solutions
• Update warehouse management system and inventory status in client’s system
• Conduct stock take periodically and report discrepancies, if any
• Scanning of delivery orders duly signed by customers with company stamp
• Inspect equipment used in warehouse periodically and report any abnormalities or mechanical failures to the team lead to arrange for repair and servicing
• Responsible for housekeeping to ensure that the warehouse is maintained in a clean, neat, safe and orderly manner
• Comply with company regulations and rules at all times
• Perform general works and/or other duties as assigned by immediate supervisor and/or authorised personnel

Qualifications:

• Experienced in operating forklift, reach truck and pallet jack
• Physically fit to lift goods
• Able to read and comprehend basic English
• Possess basic Math skills
• Must have attention to details
• Good interpersonal skills with ability to communicate with colleagues and customers in basic English and; in a professional and positive manner
• A diligent and an excellent team player with flexibility to extend support during manpower shortage and with commitment to collaborate with other functions of the Company
• Ability to use computer and scanner; and knowledge of inventory control and general warehouse procedures are distinct advantages

Location of Work:

2 Tuas South Link 1 #06-07/08 Singapore 636904

Working Hours:

Monday to Friday : 8am – 5pm

Saturday : 8am – 12noon

Job Description:

• Strategically plan and manage operations, manpower, transportation and logistics
• Enforce and ensure workers comply with safety standards and SOPs
• Attend and conduct necessary investigation and inspections for all accidents and infringements
• Resolve all operational issues and report rectification to management
• Prepare and attend weekly safety and operations meetings and reviews

Job Requirements:

• Minimum Degree or equivalent
• Possess Class 3/4 driving license is an added advantage
• Good analytical and problem solving skills
• Good interpersonal and multi tasking skills
• Able to work independently as well as in a team
• Able to work under stress and meet tight timeline
• Able to perform overtime when necessary
• Able to work on rotating shifts/weekends/public holidays when necessary
• Proficient in MS Office

Fresh entry applicants are welcome.

SAP Consultancy

1. Close cooperation with Lead Consultant Logistics, Key User community and Global Process Owner

• Be counterpart of LC and GPO
• Support performance of process management
• Align process definition with tesa strategy and IT strategy
• Perform strategic process consultancy
• Perform functional process consultancy
• Support in methods for process modeling
• Ensure process documentation
• Consult in process definition, ensure processes fit to existing system landscape or adjustments to it could be easily implemented
• Translate between business and technical IT experts
• Be counterpart of business in IT

2. Support in design of IT solutions

• Creation of the concepts in corporation with the Business
• Support Lead Consultant in design IT-solutions together with technical IT experts
• Be responsible for IT-solution from perspective of process support
• Responsible for the functional specifications and product descriptions

3. End-to-end process consultancy

• Main focus and deeper knowledge also about system solutions for specific process steps
• Understand the whole process with all integration aspects
• Consult business how the best implementation of functional requirements in the existing system would be (best practise)

SAP Roll-out

• Implement of the new processes and solutions
• Perform quality assurance during rollout project
• System customizing
• Perform unit testing
• To work with the other SAP team members to ensure the system integration aspect.
• Coordinate and manage external service provider

Innovation and Improvement

• Independence process analysis, creation of ideas for process and system optimization including implementation
• Manage system upgrades and enhancements for SAP Logistics
• Tracking market trends and state of the art solution as well as performing benchmarking
• To provide the third level support to the users

Ad-hoc Projects

• Assist IT Director on special ad hoc project on a need’s basis.

Jason Marine Group Limited is a Marine Communication Equipment and Service Provider based in Singapore, providing marine electronic equipment and marine communication integration solutions for offshore vessels arriving in Singapore or around the Asia region.

Reporting to the Logistics Manager, the Logistics Assistant is responsible for coordinating general warehouse operations and activities including picking and packing, shipping and receiving deliveries, conducting stock checks, documenting warehouse transactions and records, and storing of inventory.

He is also responsible for the safe and efficient operation of handling equipment and spare parts. He is expected to work with internal and external stakeholders to accomplish his work.

Key Duties and Responsibilities

1) Perform receiving, goods checking, put-away, order picking and issuing / shipping of equipment and spare parts

2) Update all receiving and issuing transactions into the inventory management system

3) Check the quality of materials and monitor product lifespan

4) Handle import and export documentation

5) Assist in inventory control and conduct proper housekeeping in the store

6) Provide logistics administrative support

Requirements

1) ITE or equivalent

2) Basic IT and SAP knowledge

3) Cargo lifting, Cargo receipt, inspection

Work Environment

1) Full-time, working hours 8.30am to 5.30pm Mondays to Fridays, with lunch break.

40 hours per week

3) Our warehouse is located at Pantech Business Hub

Job description

• Ensure smooth order process flow from start to end and rendering full support to the Corporate Sales Team
• Handle all sales orders including manual order entries, processing, releasing orders to warehouse for processing and arranging local/export shipments
• Issuance of delivery orders (DO) and invoices. Verifying prices.
• Picking of goods according to documents.
• Delivery logs (daily) filing and completion. Ensure timely and completion of all deliveries and Master delivery log card (daily).Basic technical knowledge of all vegtables and fruits
• Knowledge of the problems of agriculture industry
• Initiative, drive and enthusiasm
• Excellent communication and'people skills'
• Good planning, IT and organtzational skills
• The ability to work calmly under pressure
• Willingness to travel in the assigned area
• Knowledge on handling import shipments
• Working days: 5 Days week (Off on Weekday and Sunday)

• Min. Education Level : Dipolma or Bachelor Degree
• Field of Study : Logistics, Sales or Marketing relevant field
• Year of Exp Required : 2
• Skills : Team Player, Sales, Customer service, Direct marketing - Campaign development, Marketing Promotions, Handling customer complaints, Interpersonal skills, Communications skills

JOB DESCRIPTION

· Answer phone enquiries and orders professionally and efficiently with the use of good telephone techniques, customer service, speed and accuracy

· Respond to customer enquiries and provide quotations to customers promptly

· Ensure timely and accurate processing of orders and issue billings accordingly

· Ensure procedures for processing of orders with specific restrictions and that require price approval are strictly adhered to

· Work closely with overseas agent/partner and customer for scheduling of shipment

· Check on vessel sailing schedule, source for quotations, negotiate rates with carrier and co-loader, and confirm booking with carrier

· Follow up and update customer on all shipment details, schedule and status

· Request loading plan from freight forwarder at least 2 working days before vessel expected time of arrival and share loading plan with customer; and coordinate on all loading issues

· Prepare and handle full set of shipping documents including but not limited to submission of dangerous goods form to carrier if necessary, transhipment and export permit, master bill of lading, house bill of ladings, certificate of origin application, tax invoice and arrival notice

· Send stuffing photos, tally sheet, shipping note and final summary to overseas agent/partner

· Arrange for cargo pick up, permit clearance and transfer; and attend to customer queries; and engage haulier services when necessary

· Check commodity harmonized system code if applicable

· Manage and coordinate the flow of information between customers, warehouse and the transport team concerning the status of orders, incoming shipments, arrangement for cargo pick up, engagement of haulier services, unstuffing of incoming shipments, delivery arrangement, wrong orders, returned/damaged goods, unavailable loading bay at customer site, direct reject of orders at point of delivery, etc

· Ensure that critical information with regard to urgent delivery, special timing request are communicated and follow up with the transport team till completion of delivery

· Liaise with customers to evaluate and establish actual reason for direct reject of orders at the point of delivery; and rectify the error when necessary and work with finance to process credit note promptly and accurately

· Work closely with accounts team to:

a. Resolve and reconcile credit note discrepancies against payment made by customers;

b. Resolve and reconcile price error in orders and generate price difference credit note upon receipt of approval from customers and the Company

· Exercise good customer service skill when managing difficult customers and/or customer complaints

· Verify and analyse information gathered from customers’ feedback; and resolve the issues on the spot whenever possible. Otherwise, work closely with the relevant department to ensure customer complaints are appropriately addressed, service recovery are carried out promptly and preventive actions are in place to prevent recurrence of similar issues

· Provide administrative support when necessary and this includes but not limited to filing, data entry, retrieval of documents, etc or any other duties assigned

· Analyse data pertaining to customer feedback and complaints to identify key focus areas; and propose and executive action plans to enhance quality of service, improve process efficiency and service standard so that optimal results are achieved

· Perform scheduled service call to customers semi annually to gather customer feedback and strengthen relations

· Other ad hoc duties as assigned

QUALIFICATIONS

· Minimum Diploma in Supply Chain Management, Logistics or relevant field

· Fresh Diploma/Degree graduates are welcome to apply

· Prior experience in customer service and/or in the logistics industry would be distinct advantages

· Knowledge in import/export shipping procedure, incoterms and documentation are added advantages

· Proficiency in Microsoft Office is a pre-requisite

· Excellent communications and interpersonal skills with ability to build key relationships across all levels with internal and external stakeholders

· Self-starter who is hands-on, motivated, flexible, meticulous, proactive and action driven

· Strong planning, organizing, prioritization and time management skills

· Strong analytical and problem solving skills with ability to identify and assess problems quickly; to apply judgment and recommend solutions within broadly defined guidelines

· A strong team player with commitment to collaborate with other functions of the Company

· Able to multitask and work under pressure and tight deadlines independently

LOCATION OF WORK

192 Pandan Loop #01-02 PANTECH Business Hub Singapore 128381

WORKING HOURS

Monday to Friday : 9am – 6pm

Extended hours depending on the exigencies of service

About the role

The Senior Payroll Executive is responsible for full spectrum of payroll function including processing of salaries/ wages, pay adjustment, CPF submission, annual tax filing as well as regular headcount & reporting related to payroll, ensuring a high level of data accuracy and compliance. This is a one-year contract position.

What you will be doing

• Manage mid to complex monthly payroll processing across different shift patterns including overtime pay, festive advance pay, ad-hoc payroll and allowances.
• Ensure timely submission of tax clearance for non-local leavers.
• Prepare various quarterly accrual and provision reports for Finance reporting.
• Assist in preparation for journal posting to Finance system.
• Assist to prepare pre-payroll activities (e.g month end data for payroll checking, leave and attendance checking).
• Manage stakeholders enquiries relating to payroll costs, reports and grants computation.
• Any other ad-hoc duties as required.

The successful candidate

Essential

• Bachelor’s degree or relevant certification in HR
• Experience in payroll processing for both white-collar and blue-collar employees
• Highly proficient in MS Excel
• Meticulous
• Highly organised

Desirable

• Prior experience with BIPO system will be an advantage

About the role

The incumbent will be leading a team and be part of a larger team within the IFF department in providing seamless and customer-focused solutions to support the achievement of business objectives.

What you will be doing

• Lead the Customer service team for Sea freight
• Liaise with customers on the standard operating procedures
• To meet up with clients on projects / special matters
• Prepare customer key performance index reports
• Promptly handle customers / team escalations
• To implement corrective actions and preventive measures for immediate service recovery
• To co-ordinate with Ocean carriers for bookings / uplift upon escalation from team
• Attend to freight management and rates negotiation
• Provide quotes / rates to COD customer or overseas offices
• Liaise with overseas agents on the various requirements and rates
• Review the profit & loss of product desk
• Analyse job file purchasing and raise concern to Pricing team
• Review & approve changes of work processes before escalation to Head of Sea Freight
• Conduct recruitment exercise for officer / executive position when needed
• Provide related training concerning the BU to new staff assign to the team
• Joint sales visit to resolved operations issue when necessary

Team Management

• Ensure and monitor team compliance to the Bollore’s Code of Conduct and Company’s regulations
• Ensure team understanding and implementation on Bollore’s Value in daily work behaviors
• Plan and monitor team performance including give coaching and counselling needed to deliver expected outcomes
• Plan and monitor team development together with HR Division
• Ensure updated Job Description availability for the team by coordinating with HR Division
• Ensure all changes in Department / Section communicated properly to the team

The successful candidate

• Diploma / Degree preferred
• Minimum 8 years of experience in freight forwarding with sea freight experiences
• Previous customer service experience is an added advantage
• Possess excellent communication and interpersonal skills
• Pleasant personality and a good team player
• Proficient in MS Office & ability to work independently
• DGR trained will be an advantage
• Location: 101 Alps Ave Singapore 498793 (Designated transport Pasir Ris, Ang Mo Kio, Tanah Merah, Tampines, Admiratly, Yishun and Sengkang)

Responsibilities:

· Coordinate and handling of daily Reefer Operations inside PSA Terminal

· Liaise with internal & external customers to ensure repair job carry out timely and efficiently

· Conduct warranty check and QA check on job done by technical team to ensure proper billing to customer

· Any other duties as assigned by Supervisor / Manager

Requirements:

· Min. GCE “O” / Nitec in Engineering or equivalent

· Proficient in Microsoft Office and Email

· Good interpersonal and communication skills and able to interact with people of all levels

· Willing to work on rotation shift including Sunday & Public Holiday

We thank all applicants for your interest and regret to inform that only shortlisted candidates will be notified

This role provides support to essential business activities including daily operational activities, generating invoices, and other support to the Novogene NGS business.

Responsibilities

• Provide administrative support for local and international shipment activities, including inbound and outbound courier booking and tracking, ensuring shipment compliance.
• Support commercial activities and local despatch coordination, facilitating delivery or collection between the customers and service providers.
• Handle the receiving of biological samples, ensuring compliance with protocols.
• Understand and adhere to temperature requirements for samples. following established protocols.
• Handle customer enquiries through calls & emails.
• Support commercial activities, such as generating invoices and delivery order.
• Any other tasks as assigned.

Requirements

• Able to commit to a duration of 9-12 months.
• Strong computer literacy, with proficiency in Microsoft Excel.
• Prior working experience in the logistics industry is preferred.
• A team player.
• Details oriented, meticulous, and conscientious in work.
• Able to handle stress and adapt to changing priorities.
• Good coordination skills.
• Good communication skills, both verbal and written.
• Good phone etiquette, with the ability to communicate effectively with customers.
• Committed to supporting month-end business activities.
• Flexible and willing to accept ad-hoc and urgent tasks as needed.

We are seeking a highly organized and detail-oriented Crewing Assistant to join our dynamic ship management team. In this role, you will play a crucial part in ensuring the smooth and efficient operation of our vessels by providing comprehensive administrative and logistical support to our crew members.

Responsibilities:

Crew Changes and Shore Visits:

• Manage crew sign-on/sign-off procedures in strict adherence to the latest Maritime and Port Authority of Singapore (MPA) requirements.
• Prepare and submit necessary documentation for crews back from home leave.
• Coordinate with relevant authorities, agents, and internal departments to ensure seamless crew changes.

Crew Onboarding and Documentation:

• Liaise with new crew members to arrange their entry, travel, accommodation, medical check up and MOM WP registration.
• Consolidate and verify personal details, documentation, and certifications, including online authentication of certificates.
• Issue Personal Protective Equipment (PPE) to new and existing crew members, maintaining accurate stock records.
• Applying Flag state documents for crew.

Recruitment and Interview Coordination:

• Assist in the recruitment process by arranging interviews for ratings candidates.
• Coordinate with the Marine & Technical Managers to schedule officer / engineer interviews and ensure a smooth candidate experience.

Administrative Support:

• Perform essential administrative tasks such as filing, scanning, generating letters, recording crew details, and maintaining up-to-date records.
• Remind Technical/Marine Superintendents to deliver crew mail onboard vessels.
• Monitor crew members completing their 6-month probation period and report findings to the supervisor.
• Update ICA for crew details (New Passport No. / FIN no. expiry date)

Crew Welfare and Travel:

• Arrange transportation (sea/land) for crew members as required.
• Assist in monitoring crew personal documentation to ensure compliance with Flag State, Maritime Labour Convention (MLC), and MPA requirements.
• Report any crew issues or concerns to the supervisor promptly.
• Assist in travel arrangements for crew mobilization and demobilization, including booking air/ferry/land tickets, visa applications, and hotel accommodations.

Other Duties:

• Undertake any ad-hoc duties, projects, and activities as assigned by the supervisor.
• Ship visits for observation of crew work environment, performance, welfare and collect feedbacks on any crew personal issue.

What you should have:

• Diploma in Logistics, Supply Chain Management, Maritime Studies, or a related field.
• Strong understanding of crew management processes and relevant regulations (MPA, Flag State, MLC).
• 2+ years of experience in shipping operations or a similar role. Fresh graduates are welcome to apply.
• Proficient in Microsoft Office Suite and crew management systems.
• Strong communication and interpersonal skills. Able to communicate in Bahasa Indonesia or Bahasa Melayu will be an advantage.
• Meticulous attention to detail and accuracy

The Procurement Executive plays a crucial role in ensuring efficient and cost-effective procurement of equipment, services, and supplies for our fleet. This position involves close collaboration with the Purchasing Manager, vessel crew, and suppliers to meet the operational needs of our ships while adhering to company guidelines and industry regulations.

What you will be doing:

• Assist the Procurement Manager in daily procurement activities, handling ad-hoc tasks as required.
• Develop comprehensive plans for acquiring equipment, services, and supplies, considering factors such as cost, quality, availability, and lead times.
• Review existing administrative procedures and systems, identifying opportunities to streamline and improve efficiency in procurement processes.
• Ensure all procurement activities comply with the organization's purchasing guidelines, procedures, and relevant industry regulations.
• Track costs and expenses related to procurement, contributing to the preparation of accurate budgets.
• Arrange timely and cost-effective shipments of stores and spares via air, sea, and road freight to both local and international ports.
• Conduct occasional inventory and storeroom inspections on ships to understand crew needs, maintain positive relationships, and address procurement-related issues.

What we are looking for:

• Diploma in Business, Supply Chain Management, Logistics, Maritime Studies, or related field.
• 1 year of experience in shipping operations or a similar role. Fresh graduates are welcome to apply.
• Knowledge in technical shipping management is a plus.
• Proficient in Microsoft Office Suite and Ship Procurement System
• Good communication and interpersonal skills.
• Meticulous attention to detail and accuracy.
• Independent, resourceful, pro-active and team player.
• Sense of ownership and urgency.

Your position will be Sales Executive, your duties and responsibilities will be as designated by the Company, with an initial focus on:

• Develop and implement effective sales and marketing strategies, working with the team leader in executing those strategies, and ensuring the team's overall success.

• Identify and target potential clients in need of home removal services and international moving.

• Review our current lead handling process to increase the conversion ratio of leads received.

• Identify new business opportunities and stay updated on industry trends and competitor activities.

• Build and maintain a strong sales pipeline, consistently meeting or exceeding sales targets.

• Develop and deliver persuasive sales materials to prospective clients highlighting the value and benefits of our business services.

• Conduct on-site surveys and provide company introductions upon customers' requests.

• Negotiate and close quotations, ensuring customer satisfaction and establishing long term partnerships for referral business.

• Collaborate with marketing, operations, customer service, etc., to ensure the quality and smooth execution of the removal process and timely delivery of services.

• Identify areas for improvement, develop action plans, and implement strategies to meet or exceed sales targets.

• Stay updated on industry regulations and compliance requirements related to international removals.

• Prepare and submit accurate sales/leads reports, forecasts, and market feedback to management.

• Monitor and analyze sales data, key performance indicators (KPIs), and other metrics to assess team performance.

• Keep management informed about market information.

Requirements:

1. Tertiary education or above, major in business, marketing, or a related field.

2. Proven track record of success in sales, preferably in the logistics or removals industry.

3. Strong understanding of the international removals market, including knowledge of customs regulations, documentation requirements, and logistics processes.

4. Excellent communication and interpersonal skills, with the ability to build rapport and establish long-term relationships with clients.

5. Results-driven mindset, with a demonstrated ability to meet or exceed sales targets

6. Exceptional negotiation and persuasion skills.

7. Self-motivated and proactive, with the ability to work independently and as part of a team.

8. Detail-oriented with excellent organizational and time management skills.

Join our team and be part of a dynamic organization that offers a competitive salary, commission structure, and opportunities for career growth in the removal business industry.

Job Description:

• Prepare Purchase Orders and various shipping documents such as invoices, packing lists, certificates of origin, beneficiary certificates, export permits, etc.
• Liaise with suppliers and customers to ensure smooth order fulfillment.
• Coordinate with banks, inspection bodies, and insurance companies for document submissions and Letter of Credit issuance.
• Handle Letter of Credit negotiations.
• Assist and support Sales Representatives with customer inquiries related to order fulfillment and documentation.
• Source freight and arrange shipment bookings.
• Prepare and submit regular reports as assigned.
• Perform other ad hoc duties as required by the department manager.

Requirements:

• Minimum qualification: ‘O’ Level.
• 3-5 years of experience in a similar role.
• Self-motivated, proactive, and results-oriented team player.
• Proficient in MS Office and SAP software.
• Ability to work cross-departmentally on specific projects and developments.
• Strong understanding of Supply Chain Management, International Trade, Business Contracts, and Negotiations, including UCP600 standards.
• Excellent interpersonal, verbal, and written communication skills.