About the role

Reporting to the Head of Industrial Vertical for Asia Pacific, this role will work closely with internal and external stakeholders on Industrial accounts, building long-lasting relationships and ensuring a high-level of service quality across all services.

What you will be doing

1) Perform lobbying actions

• Identify Key Account targets based in Asia Pacific region, identify decision-makers and specifiers and achieve the widest knowledge possible (activities, subsidiaries, decision structures…) for Industrial accounts
• Send sales leads to network in order to increase CEVA Logistics penetration in Asia Pacific
• Establish a referencing strategy for regional or international Industrial accounts (decision-makers, accounts mapping, lines of approach…)
• Undertake necessary lobbying among prospective Industrial Key Accounts to promote CEVA Logistics and to obtain the opportunity to participate for future Tenders

2) Commercialize and argue Bollore Logistics sales offer

• Represent CEVA Logistics to Key Accounts whose reporting needs a centralized and collaborative action (multi-scope)
• Represent CEVA Logistics to lead and participate in tender process (RFP/RFI/RFQ)
• Sell the whole CEVA Logistics services supported by internal expertise
• Promote CEVA Logistics services and key Asia stations and regions
• Implementing new business strategies to expand new customer base and to secure target prospects

3) Provide consistent tariff offers

• Determine a tariff policy in conjunction with Middle Office and Regional Sales Management and a consistent organization between various implicated sites
• Establish, confirm and update CEVA Logistics tariff offers and write contracts in coordination with Legal Services
• Answer to tenders with Tender Management Desk if needed
• Participate in conjunction with Purchasing Department to negotiation among Suppliers

4) Service support

• Transfer obtained contracts to Operations in order to ensure required customer quality service to customers
• Support services or operation sites via appropriate information on SOP to apply
• Intervene among sites and participate in dispute settlement
• Monitor customer account profitability and problems linked to receipts with sites manager

5) Synthetize information through reporting

• Consolidate statistical elements from various operation sites and achieve a monthly regional reporting vision of our business
• Report sales actions undertaken to perpetuate and develop CEVA Logistics Key Customer Accounts for Industrial vertical
• Update CRM with weekly activities and key accounts monthly reports

The successful candidate

• At least a Bachelor's degree in Business / Logistics / Engineering
• At least 7 years of related work experience in Freight Forwarding (Both Air & Sea Freight) & Contract Logistics
• Experience in Key Account management and development, preferably with network/contacts of decision makers in Asia Pacific
• Excellent communication, presentation and interpersonal skills
• Ability to work under pressure, independently and as a team player
• Good critical thinking and problem solving skills

About the role

Reporting to the BI Solutions Support Team Lead, this role will support internal stakeholders in Asia Pacific with all performance issues relating to back office BI applications, ensuring smooth operations while looking into potential process improvements.

What you will be doing

• Monitor and manage ticketing system effectively
• Perform analysis and troubleshooting of reported issues to identify root cause
• Collaborate and share knowledge with other team members to resolve issues and identify opportunities for improvement
• Prepare or update technical documents or user guides
• Participate in the enhancement and support of cyclical processes (e.g. annual budget, year opening processes)

The successful candidate

Essential

• At least a Bachelor's degree in Information Technology, Computer Science, Business Intelligence, or related field
• At least 2 years' experience in application support or similar roles
• Strong working experience in BI tools (e.g. Tableau, PowerBI)
• Working knowledge of MS SQL server and SQL scripting

Desirable

• Motivated, self-driven
• Meticulous and able to multi-task in a fast-paced environment
• Able to communicate clearly and effectively with all levels of users in English
• Open to learn and work with new technologies

• Strategically plan and manage logistics, warehouse, transportation and customer services
• Direct, optimize and coordinate full order cycle
• Liaise and negotiate with suppliers, manufacturers, retailers and consumers
• Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency
• Arrange warehouse, catalog goods, plan routes and process shipments
• Resolve any arising problems or complaints
• Supervise, coach and train warehouse workforce
• Meet cost, productivity, accuracy and timeliness targets
• Maintain metrics and analyze data to assess performance and implement improvements
• Comply with laws, regulations and ISO requirements

• Define and implement procurement procedures. A logistics project manager should establish a framework defining how to manage competing demands and make decisions. This person should also create a process for identifying and vetting suppliers.
• Emphasize transparency. Transparency is essential for a supply chain project manager to ensure accountability when outcomes don’t meet expectations. It also creates an environment that fosters the exchange of ideas and solutions.
• Optimize processes. Logistics and supply chain project managers should continuously analyze working procedures to identify areas of improvement. They should then develop a strategy for improving the company’s procurement efficiency.
• Act as a resource. A logistics project manager should be a subject matter expert who guides and supports subordinates. In this role, they should have a deep knowledge of the company’s logistics and supply chains.
• Ensure accountability. Coordinating logistics and supply chain projects is complex. That’s why a project logistics manager must have the authority and resources to oversee all aspects of a complex project. This can be done only if they are held accountable for the project’s success.
• Oversee execution. Successful procurement project managers create opportunities to improve their supply chain business. That’s why they should monitor the evolution and performance of the company’s logistics and supply chains. They also need to ensure these processes align with the company’s strategic objectives.

Those are some of the essential roles a logistics project manager plays. These strategies and their ability to navigate complex processes are part of a successful career in supply chain management.

• Monday to Friday; office hours
• Location: West Part of Singapore (Islandwide Pick Up Available)
• Competitive salary and benefits

Our client, a leading player in the distribution of heavy vehicle parts, is seeking for a suitable candidate to join the team!

Job Responsibilities:

• Picking and packing of parts
• Receive and inspect item parts
• Sorting and binning of parts
• Ensure packaging specifications are kept update to date
• Ensure work area is kept neat and tidy
• Other ad-hoc duties as required

Job Requirements:

• Minimum Nitec or equivalent
• Minimum 1 year of experience in the warehouse environment
• Candidates with forklift license is highly preferred
• Physically fit as candidates are required to pick and parts (Up to 20kg)

Interested and suitable candidates, please email your CV in MS Word to

[email protected]

Ammerline Lam Sze Yi

CEI Reg. No.: R1104463

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As Reefer Care Manager, you are responsible for overall end-to-end operational delivery of PIL reefer service to ensure safe, reliable and efficient carriage of reefer cargo.

Job Responsibilities:

• Develop and implement end-to-end reefer handling process
• Coordinate with commercial, trade, operations, equipment, claims and other related shareholders to ensure reliability of reefer product
• Reefer monitoring on land and vessel, including special commodity hyper-care, CA, CT, pharma, etc.
• Resolve reefer malfunction and other exceptions, incl. manage 24/7 emergency technical hotline for reefer malfunction
• Manage outsourced reefer service partners (long term to migrate to SSC)
• Manage reefer ship kit and accessories deployment
• Technical support to commercial, claims, trades, etc.
• Support the monitoring of reefer related cost in the network
• Manage reefer care team (Shared Services Centre)
• Lead stakeholders in reefer handling process

Job Requisitions:

• Tertiary education in science, engineering preferable.
• Preferably with at least 10 years’ experience in reefer equipment operations, maintenance, engineering and post-harvest cargo handling.
• Expert in reefer handling process like:Reefer container preparation, CA, CT, Pharma, etc.
  Reefer monitoring, on land and on board
  Reefer machinery operations
  Reefer data analysis
  
• End-to-end shipping and intermodal operations
• Telematics technologies and application
• Post-harvest cargo knowledge

Our client is a growing logistics conglomerate and looking for experienced operation manager for their frieght forwarding business.

KEY RESPONSIBILITIES

• Advise on key decisions relating to the day-to-day activities for the PL Re-Supply Ocean Freight department, in consultation with the Operations Manager (OM) and Head of Department (HOD) when necessary
• Ensure that job file management, billing, invoicing, costing, and reporting is carried out in accordance with requirements.
• Oversee locally the development of new PL Re-Supply Ocean Freight business, including the commercial policy and future strategic business direction.
• Ensure that financial management, billing, and invoicing, and reporting for freight is carried out in accordance with requirements. Also, to ensure that all costs are booked properly.
• Reporting for the Ocean Freight Export department is carried out in accordance with requirements.
• Ensure that all freight personnel are trained on the information systems and that they are using them correctly to support the needs of the business.
• Handle tender and pricing requests from Network, Agents and internal stakeholders.
• Ocean Freight Procurement, sourcing and negotiating for competitive price-structure.
• Report preparation and submission (various assigned reports)
• Training of new on-board staff.
• Report negative files to OM/HOD and negotiate with vendors to reduce negative impact.
• Other functions as assigned by OM/HOD.

ESSENTIAL QUALIFICATIONS & CERTIFICATES

• Diploma or equivalent certification in logistic related field preferred

PREFERRED EXPERIENCE AND KNOWLEDGE

• At least 5 year(s) of working experience in the related field is required for this position.
• Preferably prior experience as a supervisor specializing in Logistics/Supply Chain or equivalent.

NECESSARY TECHNICAL / FUNCTIONAL SKILLS

• Competent in basic computer skills and applications (Microsoft Excel, Word, Outlook)
• Competency and experience working in ERP systems such as Cargo wise.
• Pro-active,
• Team player with excellent interpersonal skills
• Good communicator, influencer, and negotiator
• Self-motivator
• Good problem solving and analytical skills

Please note that this role is only open to Singaporeans or PR and only shortlisted candidates will be notified.

We are seeking a motivated and detail-oriented HR Assistant / Executive to join our team. The ideal candidate will have experience with payroll systems, a solid understanding of Ministry of Manpower (MOM) regulations, and strong Excel skills.

Key Responsibilities:

• Assist in payroll processing and ensure accuracy of employee records.
• Maintain compliance with MOM laws and regulations.
• Support recruitment processes, including job postings and candidate screening.
• Manage employee onboarding and offboarding procedures.
• Prepare HR reports and analyze data using Excel.
• Assist in employee engagement and welfare initiatives.
• Handle employee inquiries and provide support as needed.

Qualifications:

• Minimum education: Diploma from a polytechnic or equivalent.
• Relevant HR experience, preferably in Singapore.
• Strong knowledge of payroll systems and MOM regulations.
• Proficient in Microsoft Excel (formulas, pivot tables, etc.).
• Excellent communication and interpersonal skills.
• Ability to handle sensitive information with confidentiality.
• Detail-oriented and organized.

As a Business Development Executive, you will play a pivotal role in the dynamic world of E-commerce and Logistic management. Your responsibilities will encompass various facets of account management, content management, cross-functional collaboration, and client relationship development. You will be a key point of contact for product and order inquiries, logistics-related matters, and post-sales support. This role may also require occasional business travel.

Job Descriptions:-

- Efficiently manage daily order processing, ensuring timely and accurate order fulfillment.

- Oversee product listing and catalog management, maintaining up-to-date product information.

- Monitor and update inventory levels to prevent stockouts or overstock situations. Physical check might be needed from time to time.

- Maintain and improve basic product descriptions to enhance product discoverability and consumer understanding.

- Collaborate with relevant team and Client to implement website design changes and other non-product-related amendments as necessary.

- Act as a liaison between the business development team and marketing/social media personnel to ensure synergy in e-commerce strategies.

- Establish and nurture strong relationships with e-commerce platforms and partners to drive growth and opportunities.

- Serve as the primary point of contact for product and order inquiries, addressing customer or partner queries promptly and professionally.

- Handle logistics-related inquiries to ensure efficient order delivery.

- Provide exceptional after-sales support, including managing customer feedback and addressing complaints effectively.

- Undertake various ad hoc tasks related to the business, such as meeting preparation and assisting in day-to-day operations.

- Be prepared for occasional business trips as required.

Qualifications:

- Poses Diploma or higher educational level, Major in Business Admin, Marketing or Supply Chain and Logistics management preferred.

- Proven experience in e-commerce account management and business development.

- Strong communication and relationship-building skills.

- Ability to work effectively with cross-functional teams, particularly marketing and social media.

- Customer-centric approach with a focus on providing outstanding post-sales support.

- Proficiency with e-commerce platforms and tools.

- Excellent organizational and multitasking abilities.

- Willingness and flexibility to travel as needed for business purposes.

About the role

The Senior Payroll Executive is responsible for full spectrum of payroll function including processing of salaries/ wages, pay adjustment, CPF submission, annual tax filing as well as regular headcount & reporting related to payroll, ensuring a high level of data accuracy and compliance. This is a one-year contract position.

What you will be doing

• Manage mid to complex monthly payroll processing across different shift patterns including overtime pay, festive advance pay, ad-hoc payroll and allowances.
• Ensure timely submission of tax clearance for non-local leavers.
• Prepare various quarterly accrual and provision reports for Finance reporting.
• Assist in preparation for journal posting to Finance system.
• Assist to prepare pre-payroll activities (e.g month end data for payroll checking, leave and attendance checking).
• Manage stakeholders enquiries relating to payroll costs, reports and grants computation.
• Any other ad-hoc duties as required.

The successful candidate

Essential

• Bachelor’s degree or relevant certification in HR
• Experience in payroll processing for both white-collar and blue-collar employees
• Highly proficient in MS Excel
• Meticulous
• Highly organised

Desirable

• Prior experience with BIPO system will be an advantage

Objective of the role:

• You will lead initiatives to generate and engage with business partners to build new business for Contract Logistics.

The Role:

• Build relationship networks within client teams, consultants, land developers/agents and suppliers.
• Ability to tie in with country specific solution teams.
• Handle country RFI’s and RFQ’s.
• Build and manage a robust sales pipeline that both credible and transparent, meeting the required sales targets.
• Ability to write up the technical solution aspects of the proposal and support overall proposal write up.
• Understand various costing models, review commercial terms and conditions while aware those potential risks.
• Present solution with executive management teams.
• Ability to work through and analyze client data to be able to build a solution given a certain set of assumptions. Where data is lacking the ability to benchmark against existing operations become crucial.
• Oversee handover from Sales to Implementation and kick start project team.
• Ability to support internal cross divisional solutions/teams in end-to-end solutions.

What Do You Need to Have?

• Candidate MUST possess a Diploma or Degree in Supply Chain, Logistic or any related discipline.
• Candidate MUST possess 5 to 8 years of sales/business development working experience in the Logistic/3PL/Supply Chain industry with experiences in Business Development in Contract Logistics.
• Knowledge of RFQ and Tender procedures.
• Proposal writing skills and knowledge of warehousing, logistics services and supply chain management (both operational and strategic).
• Working knowledge of various costing methods and cost drivers (Fixed/Variable /Activity).

If you think you fulfilled the job criteria above, please send your updated CV to [email protected]

We would love to hear from you! Please note that only shortlisted candidates will be notified.

About the role

The incumbent will be leading a team and be part of a larger team within the IFF department in providing seamless and customer-focused solutions to support the achievement of business objectives.

What you will be doing

• Lead the Customer service team for Sea freight
• Liaise with customers on the standard operating procedures
• To meet up with clients on projects / special matters
• Prepare customer key performance index reports
• Promptly handle customers / team escalations
• To implement corrective actions and preventive measures for immediate service recovery
• To co-ordinate with Ocean carriers for bookings / uplift upon escalation from team
• Attend to freight management and rates negotiation
• Provide quotes / rates to COD customer or overseas offices
• Liaise with overseas agents on the various requirements and rates
• Review the profit & loss of product desk
• Analyse job file purchasing and raise concern to Pricing team
• Review & approve changes of work processes before escalation to Head of Sea Freight
• Conduct recruitment exercise for officer / executive position when needed
• Provide related training concerning the BU to new staff assign to the team
• Joint sales visit to resolved operations issue when necessary

Team Management

• Ensure and monitor team compliance to the Bollore’s Code of Conduct and Company’s regulations
• Ensure team understanding and implementation on Bollore’s Value in daily work behaviors
• Plan and monitor team performance including give coaching and counselling needed to deliver expected outcomes
• Plan and monitor team development together with HR Division
• Ensure updated Job Description availability for the team by coordinating with HR Division
• Ensure all changes in Department / Section communicated properly to the team

The successful candidate

• Diploma / Degree preferred
• Minimum 8 years of experience in freight forwarding with sea freight experiences
• Previous customer service experience is an added advantage
• Possess excellent communication and interpersonal skills
• Pleasant personality and a good team player
• Proficient in MS Office & ability to work independently
• DGR trained will be an advantage
• Location: 101 Alps Ave Singapore 498793 (Designated transport Pasir Ris, Ang Mo Kio, Tanah Merah, Tampines, Admiratly, Yishun and Sengkang)

The Senior Business Development Associate is responsible for new business acquisition, and onboarding of merchants.

He/She will be responsible for generating, qualifying, nurturing and closing potential leads for the various services that Ninja Van Singapore provides. During the onboarding period, the incumbent will also be expected to resolve all issues that may arise from client’s unfamiliarity of our services.

Responsibilities

• New Business Acquisition
• Schedule meetings with potential prospects to understand service requirements of clients
• Acquire new clients to increase country revenue
• Pitch operational requests to internal stakeholders to help meet clients’ requirements and SLAs
• Prepare sales proposals, presentation decks, profitability analysis and contract documents
• Compliance to sales process and legal compliance
• Educate clients on the basic requirements of Ninja Van’s service
• Lead Generation and Qualification
• Creatively seek and reach out to key decision makers of potential leads
• Respond to and qualify inbound leads in a timely manner
• Import and maintain data of leads in Salesforce CRM
• Ensure that clients’ business is a good fit for Ninja Van
• Account Management
• Build and maintain positive working relationships and strong rapport with accounts for high account retention and client satisfaction
• Identify ways to increase sales revenue and wallet shares with existing accounts
• Monitor and ensure promised delivery SLAs are met
• Stakeholder Management
• Collaborate with external and internal operations teams to ensure required resources and operational support is available to them and their team

Requirements

• 2 - 5 years of experience in a business development and client-facing role
• Diploma in any field or higher, Degree preferred
• Experienced in sales negotiation, analysing pricing strategies and solutioning
• Experience with end-to-end sales pipeline management and closing large, strategic deals
• Manage enquiries and complaints with tact and professionalism
• Good team player with ability to interact with all levels
• Proactive, curious and entrepreneurial
• Proficiency in Microsoft Office suite

Job Responsibilities:

• Develop and Execute Sales Strategies: Create and implement effective sales plans to meet revenue targets and grow the customer base.
• Identify New Business: Conduct market research, networking, and cold-calling to identify and engage potential customers, managing the entire sales cycle from lead generation to closing deals.
• Build Strong Client Relationships: Establish and maintain strong connections with key decision-makers, such as shippers, manufacturers, and distributors, while understanding their needs to provide tailored logistics solutions.
• Prepare month-end sales reports

Requirements:

• Minimum Diploma qualification with at least 5 years of sales-experience (hunter) in freight forwarding or logistics.
• Self-driven and motivated individual, results-oriented and able to work towards tight deadlines with a strong sense of responsibility.
• Dynamic, self-motivated and persevering
• Possess strong analytical and problem-handling skills
• Possess very good communication, interpersonal and negotiation skills
• Demonstrates strong sense of initiative with the ability to work independently as well as a team player.

Sales & Logistics Assistant (Permenant Part time)

Job Description & Requirements:

- Perform general office administration duties

- Update and maintain proper documentation of all relevant transactions and records

- Orders fulfilment

- Handle inquiries, prepare quotations, and maintain good customer relationships with clients through emails, social media platforms and chats

- Ensure stock accuracy by maintaining Excel stocklist

- Oversee monthly stock take

Requirements:

- No work experience required.

- Good written and spoken communication skills

- Organized, independent, reliable, resourceful, willing to learn, and a good team player

- Strong multitasking and prioritisation skills with the willingness to adapt to change

- Proficient in MS office

Suitable for:

- Mothers

- Retirees

- Candidates recovering from burnout

Lunch provided, flexible working hours from 10 am to 6 pm, Monday to Friday

Walking distance from Dover MRT station

Salary: $9-$10/ hr

We are looking for a highly organized and detail-oriented Logistics & Sales Admin Executive to join our team. The ideal candidate will possess strong problem-solving and communication skills, essential for efficiently managing logistics and supply chain operations. Proficiency in technology and a solid understanding of industry regulations will be key in ensuring timely, cost-effective, and compliant logistics processes.

TALENT PROFILE

· Strong problem-solving, planning, and analytical abilities.

· Knowledge of regulatory compliance standards and best practices in logistics and supply chain management is an advantage.

· Proficiency in Microsoft Office; experience with logistics and inventory management systems or enterprise-wide platforms such as SAP or MS Dynamics 365 is highly desirable.

· A minimum of 2-5 years of experience in logistics administration, supply chain management, or a related field with MNCs or SMEs in Singapore

· Possess a Diploma or Bachelor’s Degree in logistics, supply chain management, business administration, or equivalent from recognized institutions

ROLES & RESPONSIBILITIES

· Coordinate and liaise with principals, suppliers, customers, and logistics providers to ensure smooth operations.

· Prepare, process, and handle Tradenet permit declarations for the import and export of shipments.

· Oversee and track orders to ensure timely deliveries and monitor inventory levels as directed by management.

· Compile and manage customers’ storage or usage licenses for Dangerous Goods (DG) cargo in accordance with NEA’s requirements.

· Activate Purchase Orders (POs) based on customer requirements, ensuring alignment with inventory levels at the warehouse.

· Monitor customer forecasts and usage, submitting periodic consumption reports to selected customers

. Perform additional duties and responsibilities as assigned by the company.

• Strategically plan and manage logistics, warehouse, transportation and customer services
• Direct, optimize and coordinate full order cycle
• Liaise and negotiate with suppliers, manufacturers, retailers and consumers
• Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency
• Arrange warehouse, catalog goods, plan routes and process shipments
• Resolve any arising problems or complaints
• Supervise, coach and train warehouse workforce
• Meet cost, productivity, accuracy and timeliness targets
• Maintain metrics and analyze data to assess performance and implement improvements
• Comply with laws, regulations and ISO requirements

Job Scope

• Sales Order Excellence: Take the help of our sales order process, ensuring each customer’s journey from order to fulfillment is seamless and satisfying.To manage the accounts assigned to you by increasing the sales and developing new sales
• Logistic Coordination : Assign to SG logistics management , keeping our warehouse operations effective , support regular stock takes that inform business strategy and support sales success.
• Strategic Material & Stock Coordinating: Play a vital role as team member for internal Sale and Operation to collaborate with PMC , Sales and Product team to ensure stable supply chain and quality .
• Operational Dynamo: Propel efficiency through your involvement in the inbound and outbound logistics, demonstrating an eye for improvement and a knack for problem-solving.
• Customer Success Advocate: Act as a key contributor to our commitment to customer satisfaction, where your efforts in order execution and delivery management result in triumphant customer experiences.
• Other tasks assigned by supervisory or management

• Candidates must possess at least a diploma related to supply chain, logistics, or management.
• Excellent communication, interpersonal and presentation skills
• Able to work both independently and as an effective team member
• Bilingual proficiency in Mandarin and English will be advantageous as this role involves liaising with our associates in China
• at least 2 years relevant experience

Performance Bonus: Our company recognizes and rewards high performance with competitive bonuses tied to your results.

Career Advancement Opportunities: We provide clear career progression pathways and support your development to help you reach your full potential.

Collaborative Work Environment: Join a team that values innovation, collaboration, and continuous improvement.

This role is responsible for organizing the operations standards and approach to drive and achieve cost to serve targets, compliance standards. The incumbent will also support commercial solutioning requirements including integration of various services to formulate a customer response. Oftentimes the customer solutioning is triggered by a formal customer request. It is responsible for ensuring strict compliance to process standards to ensure service texture consistency across Asia. Role will deliver continuous improvement on processes to meet business and efficiency requirements, ensuring process stability and capability. The incumbent will work with operating regions to deliver compliance to operational KPI's that meet industry and customer requirements.

Process Engineering & Performance Management
- Manage, reengineer and enhance operations processes for all LOBs, ensuring standardization as appropriate, stability and capability versus market demands. Design, re-Engineer and deploy OTC process and seamlessly links the FLO to the GBS across all functions.
- Ensure strict compliance to process standards to ensure service texture consistency. This includes the development of an operational organization which will support our standard process.
- Continuously enhance processes to meet business and efficiency requirements. This includes performing ad-hoc reviews and audits of standard operating procedures to streamline and automate operations.
- Deployment of relevant operational KPI’s that ensures high level of service delivery. Work with regional and key account owners to define Service level commitments that is clearly linked to our cost to serve. Any exceptions will need commercial and operational leadership approvals to ensure relevant are costs or approved.

Operations Excellence & Management
- Develop and maintain systems to establish standards and measurements relating to activities and products to instill a performance-based measurement culture.
- Develop quality data sources and conduct statistical quality control.
- Deal with non-compliance cases timely and reduce the impact to business.
- Vendor management and build strong relationships with the vendors. Conduct routine audits on quality of vendors’ services provided, ensure alignment with SLA.
- Negotiate for better rates with vendors for APLL group (purchasing power).
- Develop a process to develop internal capability in managing operations.
- Coordinate the Continuous Improvement activities to provide broader business benefits and a centralized focus whilst establishing a common reporting methodology.
- Organize the appointed region’s operations standards and approach to drive and achieve cost to serve targets, compliance standards.
- With Regional Leadership, measure use of resources and ensure high level of productivity to lower cost.
- Drive unit metrics mindset and measure outputs consistently to power cost improvement. Develop and prepare regular statistical reports and monitoring tools on project operation performance – performance reports, productivity reports, costing reports etc.
- Determine operational metrics by studying business models; gathering information; evaluating output requirements and formats.
- Review and interpret operational data to identify operational issues and provide solutions which optimize service levels, efficiency, and overall process flows.
- With Regional teams, support the development on organizational design the meets efficiency and commercial growth objectives.

Solutions Engineering and Commercial Support
- Support the logistics and solutions engineering requirements of commercial pursuit which includes the integration of physical, information and document solutions relevant to complex pursuits.
- Work with other stakeholders on new business & innovation activities to support new service development to enable an aligned approach.

Leadership
- Lead and develop team members to drive and manage transformational change.
- Manage resources including tackling staff performance issues and identification of training needs, reviewing productivity and local recruitment.
- Ability to inspire teams to accomplish objectives.
- Drive thought leadership in scope with intention of improving our product to compete and cost to serve.
- Engage Commercial, Regional Leadership teams, Functional Leads, and external stakeholders to effectively to carry out above responsibilities.
- Lead in the implementation of Greater Asia’s initiatives to achieve regional goals.

Financial
- Support achievement of CM, OI relevant to scope
- Review annual budget and present to Senior Leadership team.
- Meet or exceed budget for the department.
- Monitor weekly operation movement and performance based upon agreed KPIs.

Qualifications

-Degree or equivalent in Business, Logistics, or related field

-Minimum 8-10 years of experience working in multinational corporations; preferably in transportation, freight, supply chain or logistics industry.
-Experience in implementing LEAN and six sigma methodologies.
-At least 5 years of team management experience managing a large team of more than 10; preferably in global transportation.

Our client is a 3rd party full-service supplier of logistics and engineering solutions. Currently, our client is seeking for Operations Executive (Senior) to be handling warehouse operation duties.

JOB DIMENSION (SCOPE)

• Supervising warehouse operations, including deployment of operators and equipment, inventory management and reporting function.
• Manage daily operations and ad hoc requests and requirements from customers.
• Month end stock take and reconciliation of inventory.
• Lead, develop and supervise a team of workers to support the activities of the company.
• Ensure strict adherence to workplace safety and health requirements.
• Look for and work on continuous improvement of productivity.

REQUIREMENT

• Min. Diploma and above in Logistics Management or equivalent.
• Experience in managing warehouse / logistics operations such as inventory management, material reconciliation, etc.
• Strong in managing teams and excellent manpower deployment & optimisation skills.
• Excellent supervisory and interpersonal skills are a must.
• IT savviness is expected with good working knowledge in MS Excel.
• Problem solving and analytical skills are necessary.

Responsibilities
1. To deliver and collect parcels
2. Complete an allocated number of parcels deliveries/pickups daily.
3. Loading and unloading of goods.
4. Assist in other ad-hoc operational duties when required.

Requirements
1. Physically fit
2. Possess a class 3 licence (P Plates are welcome)
3. Comfortable driving a 10 footer truck

Benefits
1. CPF included
2. Truck Allowance (Able to bring truck home)
3. Medical, Specialist and Dental Insurance
4. Annual Leave
5. Monthly performance-based incentives
6. Progression opportunities available

About the role

The incumbent will be part of a larger team within the Solution and Automation department in providing robotics and automation solutions to support the achievement of operation and business objectives to drive long term sustainable business growth.

What you will be doing

Robotics & Automation Solutions:

• Support the development of new customers, either with existing client contracts or by supporting the sales team for RFQ, site visits and presentation.
• Initiate and lead projects, from scoping to implementation phase with a focus on Robotics & Automation.

·       Assess Robotics & Automation opportunities across the business and provide cost-benefit analysis for investments required

• Level 1 support for implemented robotics and automation systems by providing expertise and initial troubleshooting of systems for operation team.
• Perform technologies watch and scout technologies that have high potential to solve operation problem statements that are not readily off-the-shelves
• Set up and support Project Management good practices and methodologies across the department
• Liaise with cross functions for project collaborations and to create internal and external communication contents.
• Proactively support the team members in their day-to-day work by providing expertise and insight.

Supporting Intracompany & Outreach Initiatives

• Assist local and regional entities in scoping, development and potential implementation of robotics and automation initiatives.
• Liaise with local institutions of higher learning to foster relationships, joint-collaboration and improve visibility of the company with regards to robotics and automation.
• Assist B’Lab in providing tours to customers, educational institutions, and other visitors

The successful candidate

• Degree in Computer Science / Engineering / Supply Chain or related field is mandatory.
• Excellent interpersonal (verbal and written) communication skills are required to support working in project environments
• Requires strong analytical, conceptual, and problem-solving abilities
• Ability in drafting proposal & businesses cases using ROI or similar metrics
• Ability to manage multiple priorities, and assess and adjust quickly to changing priorities
• Experience / knowledge of supply chain, transportation or logistics domains is highly desirable
• Experience / knowledge of Robotics and Automation, IoT solutions are desirable
• Passion for technology / tech - savvy

Job Description – Head of Logistics

Job Summary

Reporting to the Commercial Director, the Head of Logistics is responsible for the effective management of our end-to-end Logistics chain. This role spans day-to-day issue resolution, the planning, booking, and tracking of inbound shipments across multiple worldwide freight lanes, techno-regulatory compliance, and customs clearance, through warehouse management and local transportation.

Job Scope - The Head of Logistics is responsible for:

Overview

· The effective management of all matters pertaining to Logistics.

· Logistics budgeting and tracking against budget.

· Day to day immediate and effective issue resolution related to Logistics.

· Regular, rigorous review of the end-to-end logistics chain to maximize value creation.

· Building relationships with freight partners worldwide to deliver the best possible value from our supply chain.

· Compliance against SFA regulations relating to importation of food and drink.

· Special growth projects relating to Logistics.

Freight

· Effective shipment planning across circa 20 worldwide freight lanes, both sea and air freight to minimize cost whilst maximizing availability.

· Working carefully with the buying team and freight forwarders to plan and communicate weekly freight schedules.

· All communication with relevant freight forwarders.

· Daily shipment tracking and reporting to the Buying team and Commercial Director.

· Working with freight partners to effectively clear cargo from port.

· Producing and analyzing management information to facilitate good business decisions related to Logistics.

Warehousing and local transportation

· The day-to-day relationship management with all 3rd party logistics partners.

· Performance management of all 3rd party partners against contracted KPIs.

· Regular review of 3rdparty partner KPIs.

· Management of stock takes in the warehouse to an agreed timeline.

· Peak planning with the warehouse.

Techno-Regulatory Compliance and Food Safety

· Management of techno-regulatory compliance, import permits, and customs declarations across all freight lanes to minimize delays and costs.

· Management of SFA inspection booking and associated follow-up.

· Staying completely up to date with relevant techno-regulatory requirements, and informing the Commercial Director and Buying team when alterations will have any impact.

· Managing our Food Safety program as it relates to Logistics, particularly temperature compliance throughout the chain. Regular review and improvement of these standards.

Job Prerequisites

· Embraces the Little Farms’ Culture and Values

· Attitude of continuous improvement

· Fluent in English

· Detail oriented

· Passionate about helping us build a great business

· Proficient with Microsoft Office (i.e. Excel, Word, Outlook)

Roles & Responsibilities

Job description

· Handles customer enquiries (Export/ Import/ Transhipment / Customer Service)

· Coordinate with agents for rates/ bookings/ shipment arrangement.

· Handle SEA/AIR shipment and ensure all documents

· Create and issue invoice to customers

· Arrange deliveries and follow up with vendors and customers to ensure final destination of shipments

· Perform declaration of permit

Job Type: Permanent

Salary: $2,500.00 - $2,800.00 per month

Benefits:

• Additional leave

• Cell phone reimbursement

• Flexible schedule

Schedule:

• Day shift

• Night shift

• Weekend availability

Supplemental pay types:

• 13th month salary

• Yearly bonus

Education:

• GCE 'O' Level or GCE 'N' Level (Preferred)

Work Location: One location

Local or PR may apply.

No quota.

Summary of role requirements:

• Looking for candidates available to work:
• Monday: Afternoon, Evening
• Tuesday: Afternoon, Evening
• Wednesday: Afternoon, Evening
• Thursday: Afternoon, Evening
• Friday: Afternoon, Evening
• Saturday: Afternoon, Evening
• Sunday: Afternoon, Evening
• No experience required for this role
• Working rights required for this role
• Expected start date for role: 01 October 2024
• Expected salary: $2,500 per month

• GCE 'O' Level or GCE 'N' Level (Preferred)

Supplemental pay types:

• 13th month salary

• Yearly bonus

Job Purpose

This position is responsible to deliver service excellence as committed to customers through development of new process/products/services/systems, on boarding new customers, implementing new systems, leading roll-out of quality initiatives, monitoring regional KPIs, Coordinating RFP with PNL owner.

Responsibilities

- Facilitate to establish documentation and measurement of business process, service development in accordance with customers' requirements.
- Audit KPIs and regional analysis: Conduct various regional analysis to monitor regional operational performance, including KPIs, Profit & Loss by customer, customer report cards.
New Service & Business Implementation
- Lead implementation of new customers, establish process and measurements with operations to ensure fulfilling customer needs.
- Lead the services and new product developments in accordance with customers’ requirements and the regional business planning.
New Information System Development
- Facilitate development and implementation of new technology, system enhancement, automation initiatives to strike for services and productivity improvements.
- Develop problem solving and continuous improvement tools and train country operations on these tools.
- Identify and adopt information technology and automation projects to improve work processes, environment and efficiency.
- Send network alerts to both internal and external stakeholders on any events that impacts to the supply chain integrity of our customers.
- Plan and conduct regular audits on country operations to ensure process & training compliance and standardization.
- Drive key improvement initiatives including; process redesign, EHS, Six Sigma, shop productivity, Quality and inventory cycle reductions.
- Review new Logistics Procedures or any amendments to ensure that workforce and process can support the new/additional requirements.

Others
- Support SQ Manager for various projects, coach new team members and maintain performance under pressure and proactively act on it.

Qualifications

Degree holder or equivalent qualification

- Minimum 6-10 years working experience in international Logistics.
- Good PC skills, e.g. Windows/Microsoft Office Suite/Access/Visio/Internet. And Experienced in Logistics related system, e.g. LSS+, ACSR, TMS, WMS etc.
- Extensive experience in international transportation, intimate knowledge of order management, freight forwarding, warehousing and land transportation services.
- Ability to adopt & adapt new system and technologies.
- At least 2 years of experience in facilitating workshops and trainings, as the sole or lead facilitator/trainer
- Certified Six Sigma Green/Black Belt will be an added advantage.
- Great Facilitation & Coaching skills, communication with various departments.
- Good problem solving and analytical skills.
- Passion in driving and achieving service excellence.
- Situational Leadership skills.
- With good project management mindset and ability to excel in a fluid and cross-functional team environment.
- Fluent English and Mandarin in speaking, writing and presentation.
- Preferably with extensive experience to serve key accounts, cost/financial knowledge.