We are looking for an IT Executive as part of our additional resource to support the business operations. The incumbent will be working alongside with the Regional IT Manager to provide all aspects of helpdesk support to BELFOR (Asia) at HQ level and all its business entities across the Asia regions.
Actively operational, the person shall come with practical hands-on experiences accompanied with good academical background knowledge in various aspects of information technologies (i.e., including infrastructures, network, security, hardware and software, etc): -
Key responsibilities: -
- Ensure BELFOR (Asia) IT infrastructure is robust and at performing at optimal operational level with minimum downtime
- Provide support to IT Infrastructure Management that covers a) Helpdesk Support to end-users, b) Security and Compliance, and 3) Policy and Documentation
- Ensure tickets are appropriately addressed within the stipulated time frame
- Perform installation and maintain of computer systems, software and networks ensuring its functionality to support the daily business at optimal operational level
- Study and review system application and conduct training where necessary on the targeted application
- Study and make recommendations to safeguard the usage of IT peripherals
Additional Requirements: -
- Minimum 5 years of relevant working experience. Fresh graduates are welcome to apply who with satisfactory results
- Good written and verbal communication
- Ability to diagnose and troubleshoot issues effectively and provide constructive solutions
- Hands-on experiences with Microsoft Windows Server include Active Directory, DNS, DHCP and AD Group Policy
- Hands-on experiences with administration of Microsoft 365 (Office, Teams, Exchange, Azure, AD, Sharepoint, etc.)
- Hands-on experiences with end user computing support on Microsoft Windows 10 and 11
- Familiarity with Firewall, Router, IP Telephony, VPN and TCP/IP Networking configuration
- Familiarity with MDM, patch management and EDR endpoint security and data encryption
- Ability to work independently with minimum supervisrion and as a good team player
The person should have good practical troubleshooting experience and handle fundamental IT issues and identify potential risks that may deter/hamper efficiency performance level.
Details of the job role will be shared and discussed during the interview for candidate who are selected for the interview. This role is contract for twelve (12) months or till completion of project.
All candidates with relevant working experiences are encouraged to submit a comprehensive resume for review and discussion.
