Total 26,889 Others/Any level Administrative / Clerical job vacancies

Job Description

• Provide customer service and attend to their product inquiries at Showroom
• Sales Order Processing & scheduling
• Prepare Quotation, Sales order Processing
• Coordinate & support sales team
• Coordinate with store on inventory
• maintain CRM System
• Preparing of reports
• Ad Hoc Admin Work

Job Requirements

• Good communication skills.
• GCE 'N' level or its equivalent.
• Minimum 1-year work experience.
• Pleasant personality.
• Team player.
• 5.5 Days week

Responsibilities

• Manage and coordinate calendar, appointments, and travel arrangements.

• Organize and manage events, meetings, and special projects as required.

• Work with sensitive and confidential information with discretion and maintain confidentiality per compliance with Company’s guidelines and policies.

• Coordinate with both internal and external stakeholders.

• Provide administrative and operational support for the department.

• Any other ad-hoc tasks assigned.

Requirements

• Minimum 5 years' related experiences in relevant capacity.

• Possesses great interpersonal and communication skills to effectively collaborate with stakeholders of various levels.

• Strong organisational and time management skills.

• Flexibility and adaptability in a fast-paced environment.

• Able to exhibit initiative, demonstrate an ability to work independently.

• Proficient in Microsoft Office suites.

Licence no: 12C6060

Responsibilities: -

• Interact with customers and provide exceptional customer service
• Maintain a high level of service quality
• Taking of customers' orders
• Coordination and arranging with customers for deliveries
• Quotations / invoices for customer requests
• Other ad-hoc duties as per assigned

Requirements: -

• No experience welcome to apply, training will be provided
• Basic computer skills is still required (e.g. Microsoft Office)
• Candidate with some administrative experience will be added advantages
• 5.5 days work

Job descriptions

• Assist with day-to-day administrative tasks.
• Emails (writing, distribution, follow-up)
• Analyse service reports with technicians and prepare quotations.
• Maintain a centralized filing system
• Administrative issue resolution
• Procure spare parts and component.
• Offer administrative support and assist the team.
• Co-ordination work between suppliers, clients and internal teams.

Job requirements:

• Minimum GCE "O" or "N" level or ITE qualification.
• Minimum 2 - 3 years of working experience
• Computer literacy, including proficiency in Microsoft Office Applications (Word, Excel, Outlook)
• Proactive and able to work independently.
• Good team player with positive work attitude and pleasant personality

The Group You’ll Be A Part Of

This position will be part of the Business Operations team, based in Singapore, providing order fulfillment support to account team, as well as office general administrative support.

What You’ll Do

Order Fulfillment

• Responsible for order fulfillment activities
• Provide Slotting and Configuration support including submitting slot/configuration change CTL, NSR follow up, SAP quote update, POA review
• Generate weekly BSR, BOBJ, outstanding PO, weekly meeting and ACU reports
• Provide necessary support to complete tool shipment including resolution of shipping document issues
• Support quarter end closure, ensure that all documentation is accounted for revenue recognition
• Provide SAP/NSR training to AT as required
• Responsible for key related KPIs (ILT Changes, Configuration Accuracy, SRD stability)

Office General Administration Support

• Handling general correspondence, including phone enquires and postal mail
• Manage office cleaning contracts and janitors’ day to day work schedules
• Manage and procurement of office supplies, cleanroom supplies, pantry supplies, customer year end gifts and ensuring equipment are properly maintained
• Employees support such as business cards, name plates and corporate telco subscriptions enquires
• Support the business operations director during QxR cycles on GA OpEx forecast
• Any other task assign by the immediate supervisor

Who We’re Looking For

• Nitec/Diploma/Degree in Business administration or similar discipline
• 5 years’ relevant experience in order fulfillment, relevant to semiconductor field
• Familiar to Lam products and experiences is a plus
• Experience in office administration and contractor management is a plus
• Excellent knowledge with MS Office Suite especially with MS Excel and MS Power Point
• Familiar with SAP experience is a plus
• Good communication and interpersonal relations skill
• Independent and can multi-task
• Meticulous with good organizing skill

Position title : Admin Specialist / Administrative

Location: Woodlands Industrial, Singapore757867
Working Days: 5.5 days
Working hours : Mon to Fri (8.30am to 5.30pm) Sat (8.30am to 12.30pm)
Salary : $2,200 - $2,400

Job Scope

• Coordinate with Sales & Marketing Department to prepare quotations.
• Involved in project delivery by receiving clients’ purchase orders, issuing delivery orders and return forms, arranging for equipment testing/ certificates and maintenance; responding to clients’ requests where necessary thereby ensuring smooth operations & maximum client satisfaction.
• Responsible for preparation of delivery orders, progress claims and invoices, and verifying details with clients.
• Responsible for monitoring clients’ payment status, and finalizing project accounts for completed projects.
• Maintain and organize important corporate documents, contracts, and records relating to equipment, operations and corporate compliance documentations.
• Manage and keep records of company’s assets within company’s internal system.

Job Requirements

• At least 1-2 years of clerical admin would be an advantage.
• Minimum GCE O level/ NITEC graduate or administrative field.
• Proficiency in Microsoft Excel, Outlook and Word etc.
• Proficient in Autocad drafting skills is an advantage.

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Administrative Executive

Work Dynamics (Integrated Facilities Management) – Singapore

JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

• Support the on-site team on administrative works
• Assist in consolidation and reporting of FM spend under the responsibility off JLL
• Manage and maintain proper records of site information and register of users/staff particulars and information
• Maintain security and cleaning procedures and controlling access (monitor logbook, issue visitor badges at reception)
• Perform other administrative duties such as filing, photocopying, collating etc.
• Updating of track list for new staffs and resignees (vehicle list)
• Verify invoices for works completed and goods received.
• Work with HQ finance in vendor invoices processing
• Handle the public enquiries and feedback through calls, email, walk-up assisting & support Receptionist in the event where Receptionist newly joined.
• Assist with collating utilities data for tenant units and put up billing report to client to issue billing to clients
• Ordering of hampers, stationeries for office and production supplies
• Assist of booking flights for Client Staff
• Issuance of Purchase Order to vendors
• Ensure prompt submission of vendors invoices
• Assist to support for season parking application and carpark operation administration
• Any other duties as and when assigned
• Support site team on client billing/invoicing and internal financial processes
• Tracking & monitoring payment status (both client and vendor) and site spending
• Assist in the preparation of JLL service reports, funding reports, OT reports and other documentation as required
• Raise Work Orders in Corrigo and Purchase Order Requisition via JDE
• All other admin support as required by FM

Administrative

•Maintain proper office filing & archiving system (soft & hard copies)

•Follow up on Expense Approval process to ensure proper documentation and requisite approvals are in place

•Monitor and track expenses and ensure timely invoice processing by the managers

•Assist to follow up and update SOPs

•Finance administration work such as Raising of PO & GR for ASM, SAP System POR Requestor Procedures, End to End Support, ASM Finance GR Administrative Work, Procurement of all vendor services

•Provide other ad hoc services as and when required.

Contracts

•To assist in vendor contract renewal, vendor creation of processes. Raising for vendor creation basing on ASM creation. Vendor update of detail, of contact information.

•Support all sourcing & procurement activities for ASM.

•Support the development and implementation of procurement guidelines and processes.

•Collaborate with other functions as required, ie Legal, Finance, Engineering & Operations, Human Resources for procurement activities

•Support any ad-hoc tasks as assigned by the senior site lead, not limited to the duties / responsibilities as described above and which may be subject to changes as needed to support the business requirements

Ideal Experience

• ITE certification in Business Administration/ Commerce/Finance or admin
• 1 to 2 years working experience
• Strong PC literacy and proven ability to manage daily activities using various systems, including the internet, e-mail functions & all aspects of Microsoft Office.

Critical Competencies for Success

• Able to cooperate and work well with others to meet targets
• Support the team effectively as and when needed
• Proven ability to commit to flawless execution while complying with firm’s procedures and standards

Client Focus & Relationship Management

• Able to interact with the general client staff & vendors with ease
• Ability to manage conflict and conflicting priorities
• Demonstrates ability to work with vendors to deliver efficient services
• Demonstrates proactive & professional approach to customer service
• Has a customer-oriented attitude

Other Personal Characteristics

• Pleasant Disposition
• Sound inter-personal skills /team player with client facing capabilities.
• Self-starter with “Can do” attitude.
• Enthusiasm and willingness to learn/take responsibility
• Good written & oral communication skills
• Well –organised with the ability to co-ordinate, prioritise and manage under pressure

We are looking for candidate who is able to support in daily operations, able to design simple poster using Canvas or Power point or Words.

Job Scope

• assist in recruiting new students
• handle enquiries and student registration
• able to design simple leaflet as and when needed
• general administrative duties (preparing teachers materials and photocopying students’ worksheets)
• able to multi-task

Job Requirement

• O level, Diploma and above
• effective and good communication skills
• fluent in English and Chinese (write and read)
• only Singaporeans (No quota available)

Working Hours (Full- time)

• Monday, Tuesday, Thursday, Friday: 1.45pm-9.30pm
• Saturday: 9.15am-6.00pm
• Off days: Wednesday and Sunday

Working Hours (Part- time)

• 2 to 3 days per week
• Monday, Tuesday, Thursday, Friday: 2.30pm-9.30pm
• Saturday: 9.30am-5.30pm
• Off days: Flexible, based on agreed schedule

Job Description:

• Provide administrative support to the team to ensure smooth day-to-day operations
• Assist operation team to check, accurately record (data entry), update and maintain all digital form submissions in Sharepoint
• Create and update into Stakeholding system for new form submissions or amendments
• Handle queue/walk in enquiries
• Assist customers/Members of the Public with online payments
• Perform data entry and other ad-hoc administrative duties assigned from time to time

Work Schedule:

• Monthly Salary: $2390/Month
• Working Days: Monday to Friday
• Working Hours: 8am - 5pm
• Contract Duration: 11 Months
• Location: City Hall

Job Requirement:

• Computer literacy (must be familiar with MS Sharepoint, MS Office applications, especially MS Word, Excel)
• Detailed-oriented and meticulous
• Able to work independently as well as a team player
• Good communication and interpersonal skills
• Training will be provided.

EA License No.: 96C4864

Reg. No.: R22110485

Job Description

• Handle Account Payable, Account Receivable and report to Directors on AR listing
• Answer customer phone call & reply client email
• Prepare invoices / debit note and credit note
• Bank reconciliation
• Prepare Giro & cheque payments
• Follow up closely with outstanding collections
• Check daily bank statement
• Issue debit note and credit note

Job Requirement

• At least 2 Year (s) of working experience in the related field is required for this position.
• Bilingual.
• Must possess at least basic accounting knowledge.
• Good communication skills

Job Info

• Location: Ubi
• Working hours: 8.30am - 6.15pm (Mon - Fri)

Highly rewarding based on performance and stable salary package

Best resources and training provided for fresh graduates

Basic up to $5,200 for experienced candidates

Basic up to $5,200 + $300 Allowance + Monthly/Quarterly Uncapped Commission

Job Description:

• Provide financial advice to clients through offering wealth management solutions, such as insurance, structured deposits, loans and unit trusts
• Develop and strengthen long-term relationships with clients
• Conducting regular follow-ups with both existing and potential customers to evaluate and address their financial requirements.
• Follow up and create opportunities with warm or cold leads provided
• Attend networking events to acquire more prospects

Requirements:

• Minimum qualification of a Diploma/Degree in any discipline.
• No experience required
• Experienced candidates can expect higher renumeration and Senior positions

Interested candidates kindly call/whatsapp/SMS 81210641 or email [email protected] for more information.

June Lee Yue Qing (R1874679)

Just Recruit Singapore Pte Ltd (EA12C6295)

• Location: Woodlands Industrial Park
• Working Days: 5.5 days
• Working hours : Mon to Fri (8.30am to 5.30pm) Sat (8.30am to 12.30pm)
• Salary : $2,200 - $2,400

Job Scope

• Coordinate with Sales & Marketing Department to prepare quotations.
• Involved in project delivery by receiving clients’ purchase orders, issuing delivery orders and return forms, arranging for equipment testing/ certificates and maintenance; responding to clients’ requests where necessary thereby ensuring smooth operations & maximum client satisfaction.
• Responsible for preparation of delivery orders, progress claims and invoices, and verifying details with clients.
• Responsible for monitoring clients’ payment status, and finalizing project accounts for completed projects.
• Maintain and organize important corporate documents, contracts, and records relating to equipment, operations and corporate compliance documentations.
• Manage and keep records of company’s assets within company’s internal system.

Job Requirements

• At least 1-2 years of clerical admin would be an advantage.
• Minimum GCE O level/ NITEC graduate or administrative field.
• Proficiency in Microsoft Excel, Outlook and Word etc.
• Proficient in Autocad drafting skills is an advantage.

Leong Jia Qi Reg No. : R24124746

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

Office Administrator

Summary:
We are seeking a detail-oriented and organized Office Administrator to join our team in Singapore, West region (BUKIT BATOK CRESCENT). The ideal candidate will have 1-3 years of experience in administrative roles, with proficiency in data entry, record keeping, invoicing, invoice processing, and Microsoft Office applications. This is a full-time, on-site position requiring a minimum qualification of secondary education or high school.

**Key Responsibilities:**
1. Perform data entry tasks accurately and efficiently.
2. Maintain organized records and files for easy retrieval.
3. Handle invoicing processes and ensure timely payments.
4. Process invoices and reconcile discrepancies as needed.
5. Assist with general administration tasks to support office operations.
6. Utilize Microsoft Office tools for documentation and communication.

Required Skills and Qualifications:
1. 1-3 years of experience in office administration roles.
2. Proficiency in data entry and record keeping.
3. Experience with invoicing and invoice processing.
4. Strong knowledge of Microsoft Office applications.
5. Excellent organizational and time management skills.
6. Ability to work effectively in a team environment.
7. Good communication and interpersonal skills.
8. Secondary education or high school qualification.
9. Must be able to communicate in Mandarin

Other Details:
- Job Type: Full Time
- Work Mode: On-site
- Location: Singapore, West

- Mon to Fri - 10am to 7pm.

Job Descriptions of Accounts and Administrative Clerk

· To assist in data entry

· To assist in procurement

· To assist in Human Resources tasks when instructed to;

· Other accounts and administrative related works as instructed;

· Maintains an organized workplace;

· To work as part of a team;

· Administrative tasks such as photocopying, scanning, answering of phone calls, filling & documentation, etc.;

· To ensure you maintain a clean and safe workplace;

· To undertake any other such tasks as may be assigned from time to time by your immediate supervisor

Responsibilities:

Administrative Functions

a. Ensure cleanliness and orderliness in the reception area.

b. Handle, prepare, and verify relevant documents, including maintaining and updating records, compiling statistics, filing, and drafting/responding to correspondences.

c. Carry out ad-hoc tasks as assigned by the Administration Manager.

Reception Duties

a. Provide counter services and handle general inquiries.

b. Answer and manage phone calls.

c. Handle incoming parcels, mails, and emails, including receiving deliveries and coordinating distribution to the appropriate parties.

d. Manage inquiries and coordinate with parents, teachers, vendors, and other relevant parties.

e. Attend to unwell students in the 'sick bay' and coordinate with the teacher in charge or parents until the student is back to class or sent home.

f. Assist walk-in visitors (parents, vendors, etc.) and students at the General Office.

Requirements for Ideal Candidate:

Min. G.C.E ‘O’ Level

Pleasant, meticulous and good interpersonal skills

Able to multi-task and work independently.

Knowledge of MS office

Preferably with 2 years of experience in administration work and customer service.

Candidates who are trained in First Aid will have an advantage.

Attention to: Hailey

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret to inform you that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

Elitez Pte Ltd | EA Licence: 16C8004| Hailey YANG | Registration No: R1876431

• To perform administrative works related to contract eg. create PO, related to staffs matter eg. OT, leave, etc.
• Candidate must possess minimum "O" Level or ITE certification in Office Skills or equivalent.
• Must be Computer literate with good communication and interpersonal skills.
• Minimum 2 years of relevant working experience required.
• Alternate 6 days/week

Roles & Responsibilities

• Assist with day to day operations of the HR functions and duties;
• Provide clerical and administrative support to HR Executives;
• Compile and update employee records;
• Work Passes including application renewal, cancellation and tax clearance;
• Coordinate worker related matters such as attendance, leave application, training, Covid-19 matters, workers’ vaccination, workers’ medical claim and so on;
• submit name list for BCA approve working at the site;
• Submission of all HR and manpower-related statutory reports required by Government bodies, such as MOM
• Prepare worker's salary
• Responsible for bank reconciliations
• Monitor cash flow
• Responsible for fixed assets recording
• Any other duties as and when assigned
• Monthly progress claim
• follow work done on site
• follow up payment

Requirements

• Candidate must possess at least Bachelor's Degree/Post Graduate Diploma/Professional Degree in Human Resource / Management or Entry-level Accountancy candidates
• Proficient in Microsoft Office
• Relation-building skills
• Excellent time management skills and ability to multi-task
• Good communication of written and oral, both in English and Mandarin
• Ability to work in a fast-paced environment

Fitness Instructor | Up to $1.7k | Training Provided | Personal Trainer | Islandwide

Salary: Basic $1400 + Commission (Avg $3000-$10,000)

After 1 month training basic up to $1700

Working days: 5 & 6 days rotating shift from 6am- 11pm (8 -9 hours per shift)

Location: Islandwide

Job scope:

• To create an engaging atmosphere where all members can achieve their personal fitness goals, in addition to cleaning and maintaining the equipment and fitness facilities.
• Achieve desired Personal Training Sales and Conducted results as agreed during monthly Goal Setting session with your Fitness Manager.
• Constant communication with the Fitness Manager on all aspects of the fitness department related to the Gym Floor.
• Participate in monthly department meeting to keep yourself well-informed, to solve problems, and to set goals.
• Daily interface with members of the Fitness Team.
• Actively promote all fitness programs, educational programs, activities, sales promotion etc in the club in order to establish regular usage by members.
• Maintain and check all equipment in good order, report any equipment malfunctions or damage immediately to the Fitness Manager or Front of House Manager.
• Contact newly-joined members with first four weeks for induction session appointment (driven by the Fitness Manager).
• On-floor coverage at all times (strength, free-weight & cardio areas) by enforcing correct technique in the execution of all movements and exercises.
• Ensure monthly KPIs of Personal Training Sales and Conducted are met.

Requirements:

• Recognised Personal Training qualification / diploma in sport science.
• Prior personal training work experience is an added advantage.
• Experienced in encouraging regular participation of exercise programs.

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Location: Yangzheng Primary School, 15 Serangoon Avenue 3, Singapore 556108

Contract Period:

• Base Period: 1 January 2025 to 30 November 2025
• Option Period: 1 January 2026 to 30 November 2026 (optional 11-month extension at the discretion of the Authority)

Working Hours:

• Monday to Friday: 7:00 AM to 4:15 PM (inclusive of a 45-minute lunch break)
• Non-Working Days: Service is not required on Saturdays, Sundays, and gazetted public holidays.

Key Responsibilities:

1. Reception & Front-Desk Duties:

• Attend to front-desk duties in the General Office, greeting visitors, staff, and students.
• Handle telephone calls and walk-in inquiries, directing them to appropriate personnel as needed.

1. Mail and Deliveries:

• Receive and distribute incoming mails and goods deliveries.
  Arrange and process outgoing mails for posting.

1. Administrative Support:

• Maintain and update school records and compile data as required.
• Assist in preparing resources, handling logistical tasks (e.g., taking photos/videos), and supporting school programs and events.

1. Student Assistance:

• Attend to unwell students and assist with basic first-aid or provide other necessary care.
  

1. General Administrative Tasks:

• Provide support for various general administrative tasks as assigned by the school.
  

Qualifications and Skills:

• Minimum Education: Diploma or GCE ‘O’ Level or higher.
• Language Proficiency: Fluent in at least two languages, including English and a Mother Tongue language. Preference will be given to candidates fluent in both English and Mandarin.
• Technical Skills: Proficiency in Microsoft Office applications (Word, Excel, PowerPoint).
• Interpersonal Skills: Pleasant disposition with strong communication and interpersonal skills.
• Experience: Relevant experience in administration and/or customer service is preferred.

We are looking for someone who is Meticulous, organized, and able to multitask. The person must be well verse with MS Office: Words & Excel.

Job Scope:

• Prepare Payouts

• Support admin and bookkeeping task, including filing and data entry

• Ad-hoc tasks

Work Schedule (choose either options between 20 to 25.5 hours per week) :

1) M-F half day of 4-5 hours daily

2) M-W full day 8:30am to 6pm

Work Location:

1B Senoko Crescent

Senoko Food Connection

Duration of Job:

2- 3 months

• Position : Project Admin Assistant or Executive (Salesforce)
• Location : Near Outram MRT
• Working hours : 5 days work week;(8.30am - 6.00pm)
• Salary (commensurate with experience) : Up to $3600+ AWS + Performance Bonus + $60 Mobile reimbursement + Birthday leave + Health insurance
• Duration : Permanent
• Industry : Security system

Main Responsibilities:

• Coordinate with technical team members in updating work progress
• Assist Technical Director in supervising the technical team members and ensure the guidelines are met
• Follow up and update technical documents such as Team KPI reports, attendance tracking, training arrangement and record updates, team org charts, etc.
• Assist in calendar support, team meeting arrangement, record & distribution of meeting minutes
• Assist in development and distribution of job status reports
• Assist in project time tracking and costing reports when necessary
• Facilitate all project logistics and facility needs
• Purchase of PPE items and wish list items through HR / Procurement
• Effectively handle and manage customers’ feedback and complaints
• Responsible to upkeep the service level to ensure service excellence delivery to both internal and external customers and partners
• Other duties assigned by Technical Director

Requirements:

• Min. 1 year of related experience
• Min. ITE or Diploma
• Strong Microsoft Excel report, word and PPT skills
• Bilingual in English and Mandarin to liaise with Chinese clients who can converse in Mandarin only.

Email me at [email protected]

Do visit www.facebook.com/search.personnel and https://www.instagram.com/search.personnel for more job listings and career tips!

***We do not charge our candidates any referral fee nor bind them with any contract.***

Joie Chang

Deputy Consulting Director

Reg no.: R2090601 | EA No: 13C6684

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.

1) Support/Assist Sales team in coordination and arrangement of goods and services

2) Preparation of documents like Quotation, PO, invoices, authorisation letters, credit forms,

3) Handling and posting staff claim(OT, reimbursement, etc.) and cash management in coordination with accounts team(overseas)

4) Responsible for processing of customer enquiry through emails and phone calls Liaise with customers on their service enquiries

5) Assist during yearly audit by keeping proper records of stock in and out.

6) Assist in ISO standards preparation, filing and compliance. GST filing

Responsibilities

Manage day to day claims operations, ensuring smooth flow of processes and procedures between all parties.

Verify claims from medical centres/hospitals and pilgrims

Submit claims to insurance underwriters

Keep track of claims and submit weekly reports

Manage external and internal communications to ensure consistency in dissemination of information

Ensure high service quality to meet patients/pilgrims’ needs

Coordinate and support administrative duties

Ad-hoc admin work as assigned

Requirements

Diploma in Business or equivalent

Min 1 year relevant with working experience in insurance or medical/healthcare industry

Fresh graduate may apply

Proficient in MS Excel

Meticulous and keen in details

Able to communicate in Arabic will be an advantage

Salary up to $2,500 depending on qualification and experience

Working Hours:

Mon to Fri 9.00am to 6.00pm

Please state your

1. Earliest available start date

2. Current salary

3. Expected salary

Resume without these information will be automatically rejected

For more information, please visit https://www.stntinternational.com/

• Handling of purchase orders & invoices
• Other administrative works as assigned
• N’/’O’ Level or equivalent

Job Overview:

The After Sales Admin Coordinator is responsible for managing all aspects of after-sales service in a diamond shop. This role involves coordinating repairs, returns, customer inquiries, and maintaining customer satisfaction while ensuring efficient administrative processes.

Key Responsibilities:

1. Customer Service:Respond to customer inquiries via phone, email, and in-person regarding after-sales services.
   Address complaints and resolve issues related to purchases, repairs, and returns.
   
2. Order Management:Process and track after-sales orders, including repairs and custom orders.
   Maintain accurate records of customer interactions and transactions.
   
3. Repair Coordination:Liaise with jewelers and repair staff to ensure timely and quality service.
   Schedule and manage repair timelines, keeping customers informed of progress.
   
4. Returns and Exchanges:Handle the return and exchange process, ensuring compliance with company policies.
   Assist customers with documentation and provide necessary information for processing returns.
   
5. Inventory Management:Monitor inventory levels of returned and repaired items.
   Assist in managing stock levels and placing orders for replacement parts as needed.
   
6. Documentation and Reporting:Maintain accurate records of all after-sales activities and customer interactions.
   Prepare regular reports on after-sales performance, including customer feedback and service metrics.
   
7. Team Collaboration:Work closely with sales, marketing, and management teams to align after-sales services with overall business goals.
   Participate in team meetings and contribute ideas for improving after-sales processes.
   
8. Training and Development:Provide training and support to new staff on after-sales procedures.
   Stay updated on product knowledge and industry trends to assist customers effectively.
   
9. Customer Follow-Up:Conduct follow-up calls or emails to ensure customer satisfaction post-service.
   Gather feedback to identify areas for improvement in after-sales services.
   

Qualifications:

• High school diploma or equivalent; a degree in business administration or related field is a plus.
• Previous experience in customer service or administrative roles, preferably in retail or jewelry.
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite and experience with CRM software.
• Open to OT. Open to 6 days work week/weekend need to work. (working hours more than 44 hours is consider OT)

Skills:

• Attention to detail and problem-solving abilities.
• Ability to work independently and as part of a team.
• Customer-focused mindset with a passion for delivering exceptional service.

Please send in your latest resume to [email protected] or contact to +65 64160542

*Only shortlisted candidates will be notified*

Tammy Yap Yong Qi (R24121217)| Employment Agency Licence No:04C3537