Total 2,008 administrative assistant job vacancies in Customer Service category in Singapore

Location: Yishun

Working Hrs: 42hrs/weekly

Responsibilities:

Reception

• Cover front desk customer service duties for Primary School and MOE Kindergarten.
• Answer phone calls, attend to walk-in visitors, takes messages,responds to enquiries and provide general useful information (in a dynamic environment where high calls volume can be expected during peak hours).
• Maintain customer related information when required, eg phone log.
• Communicate with teachers regarding parents’ feedback/ message from phone calls or walk-in parents.
• Handle daily varied demands and queries from parents/ students/ vendors/ staff etc.
• Render first level assistance to walk-in students’ needs including attending to sick and injured students, early dismissals. To escalate
• such cases to other colleagues in the office immediately if it is beyond superficial cases
• Handle/ support situation when student(s) vomited and soiled their clothes.
• Assist students in times of need, e.g. handling lost & found items, change of uniform, contacting teacher/ parent, locating classroom.
• Assist in receiving of goods and incoming mails.
• Maintain tidiness of the reception area at all times.

General Administration

1. Assist in the counting / sorting / packing / distribution of brochures or leaflets/items to the teachers and students.

2. Assist in the dissemination of information: school circulars, parents’ messages.

3. Inventory management of spare uniforms and first aid items.

4. Assist with the updating of Organisational Chart when new staff joins, or resigning staff leaves.

5. Assist with updating the attendance system on a daily basis, using the IT-enabled system of attendance tracking.

6. Any other duties assigned by School Leaders, Administrative Managers (AM) or Operation Managers (OM), including supporting school key personnel as assigned by the AM.

Qualifications:

1. Minimum 3 GCE N Level passes including english & Mother tongue languages

2. Must be proficient in computer applications such as MS Word, MS Excel.

3. Possess customer service oriented disposition with good interpersonal and communication skills.

4. Shall have at least 3 years of relevant experience in administrative role and/or front desk reception, preferably with prior working experience in an educational institution.

5. Able to relate well with young children.

Reception

• Cover front desk customer service duties for Primary School and MOE Kindergarten.
• Answer phone calls, attend to walk-in visitors, takes messages, responds to enquiries and provide general useful information (in a dynamic environment where high calls volume can be expected during peak hours).
• Maintain customer related information when required, eg phone log.
• Communicate with teachers regarding parents’ feedback/ messages from phone calls or walk-in parents.
• Handle daily varied demands and queries from parents/ students/vendors/ staff etc.
• Render first level assistance to walk-in students’ needs including attending to sick and injured students, early dismissals. To escalate such cases to other colleagues in the office immediately if it is beyond superficial cases
• Handle/ support situation when student(s) vomited and soiled their clothes.
• Assist students in times of need, e.g. handling lost & found items, change of uniform, contacting teacher/ parent, locating classroom.
• Assist in receiving of goods and incoming mails.
• Maintain tidiness of the reception area at all times.

General Administration

•  Assist in the counting / sorting / packing / distribution of brochures or leaflets/items to the teachers and students.
• Assist in the dissemination of information: school circulars, parents’ messages.
• Inventory management of spare uniforms and first aid items.
• Assist with the updating of Organisational Chart when new staff joins, or resigning staff leaves.
• Assist with updating the attendance system on a daily basis, using the IT-enabled system of attendance tracking.
• Any other duties assigned by School Leaders, Administrative Managers (AM) or Operation Managers (OM), including supporting school key personnel as assigned by the AM.

Qualification:

 Minimum 3 GCE “N” Level Passes including English and Mother Tongue language.

Skills:

• Must be proficient in computer applications such as MS Word, MS Excel.
• Possess customer service oriented disposition with good interpersonal and communication skills.

Experience:

• Shall have at least 3 years of relevant experience in administrative role and/or front desk reception, preferably with prior working experience in an educational institution.
• Able to relate well with young children.

Contract Period: From 1 Jan 2025 to 31 Dec 2025 with an option to extend the Contract for a further period of 12 months.

Personnel to be deployed at the following hours:

- Mondays to Thursdays: 7:00am to 4:00pm, inclusive of 0.5 hr lunch break

- Fridays: 7:00am to 3:30pm, inclusive of 1 hr lunch break

- Service not required on Saturdays, Sundays and gazetted public holidays

Location: Yishun Primary School, 500, Yishun Ring Road, Singapore 768679

Scope of work

• Handle telephone calls and inquiries from stakeholders

• Help with walk-in queries from students, parents and teachers

• Provide first-aid to students

• Assist with daily administrative duties such as documentation, data entry

• Pack brochures, booklets and souvenirs for staff and students

• Print worksheets and examination papers

• Any other ad hoc duties assigned by the school

Qualifications, skills and experience:

• GCE 'O' Level

• 3 years in administration

• Proficiency in Microsoft Office - Microsoft Word, Microsoft Excel

• Good communication skills and comfortable engaging stakeholders

• Ability to multitask with good time management

Contract Period: From 1 Jan 2025 to 31 Dec 2025 with an option to extend the contract for a further period of 1 year.

Personnel to be deployed at the following hours:

• Mondays and Wednesday: 8:30am to 5:30pm, inclusive of 30 minutes lunch break

• Tuesday and Thursday: 8:00am to 5:00pm, inclusive of 30 minutes lunch break

• Fridays: 9:00am to 5:30pm, inclusive of 30 minutes lunch break

• Service not required on Saturdays, Sundays and gazetted public holidays

Location: Anglo-Chinese School (Junior), 16 Winstedt Road Singapore 227911

Location: Ang Mo Kio

Working Hrs: 42.5hrs/weekly

Responsibilities:

1. Main Duty - Customer Service Duty (mindset has to meet the realist challenges and demands of a Primary School setting)

2. To answer phone calls, manage visitors, takes messages, responds to enquiries and provide general useful information (in a very dynamic environment where calls are volumous)

3. Able to use school implemented IT system for administrative purposes.

4. To handle daily varied demands and queries from parents / students / vendors / staff etc

5. To call pupils absentees and to check with parents on their child’s status every morning.

6. To call pupils to convey messages during ad-hoc / special events

7. To render first level assistance to walk-in pupils’ needs including sick & injured pupils. To escalate case to other colleagues in the office immediately if it is beyond superficial cases.

8. To handle / support situation when pupils’ vomit, soiled their clothes.

General Duties:

1. To assist in canteen matters, utility, FAS application, arrears fee, bus booking, etc

2. To help update the school activity notice board in the office (data accuracy is important)

3. To maintain the forms cabinet in the office. All forms must be current and to be replenished constantly.

4. To assist in general typing duties.

5. To assist in Stores supplies management during school holidays

6. To support any other general admin duties as and when required

Qualifications:

1. Full GCE ‘N’, or ‘O’ Level certificate or its equivalent

2. Good communication and inter-personal skills in reception duties, preferably in school environment

3. Good team player with high level of initiative

This advertisement is recruiting for position of Receptionist cum Administrative Assistant.

If successfully selected, you will be seconded to MOE primary school located in Yishun.

Contract Period: From 1 January 2025 – 31 December 2025

Option to Extend: for a further period of 12 months.

Personnel to be deployed at the following hours:

• Mondays to Thursdays: 7:00am to 4:00pm, inclusive of 0.5 hr lunch break.
• Fridays: 7:00am to 3:30pm, inclusive of 1 hr lunch break.
• Service not required on Saturdays, Sundays and gazetted public holidays

The service required are set out as follows :

Reception

• Cover front desk customer service duties for Primary School and MOE Kindergarten.
• Answer phone calls, attend to walk-in visitors, takes messages, responds to enquiries and provide general useful information (in a dynamic environment where high calls volume can be expected during peak hours).
• Maintain customer related information when required, eg phone log.
• Communicate with teachers regarding parents’ feedback/ messages from phone calls or walk-in parents.
• Handle daily varied demands and queries from parents/ students/ vendors/ staff etc.
• Render first level assistance to walk-in students’ needs including attending to sick and injured students, early dismissals. To escalate such cases to other colleagues in the office immediately if it is beyond superficial cases
• Handle/ support situation when student(s) vomited and soiled their clothes.
• Assist students in times of need, e.g. handling lost & found items, change of uniform, contacting teacher/ parent, locating classroom.
• Assist in receiving of goods and incoming mails.
• Maintain tidiness of the reception area at all times.

General Administration

• Assist in the counting / sorting / packing / distribution of brochures or leaflets/items to the teachers and students.
• Assist in the dissemination of information: school circulars, parents’ messages.
• Inventory management of spare uniforms and first aid items.
• Assist with the updating of Organisational Chart when new staff joins, or resigning staff leaves.
• Assist with updating the attendance system on a daily basis, using the IT-enabled system of attendance tracking.
• Any other duties assigned by School Leaders, Administrative Managers (AM) or Operation Managers (OM), including supporting school key personnel as assigned by the AM.

The personnel shall minimally have the following qualifications, skills and experience:

Qualifications:

• Minimum 3 GCE ‘N’ level Passes including English and Mother Tongue language.

Skills:

• Must be proficient in computer applications such as MS Word, MS Excel.
• Possess customer service oriented disposition with good interpersonal and communication skills.

Experience:

• Shall have at least 3 years of relevant experience in administrative role and/or front desk reception, preferably with prior working experience in an educational institution.
• Able to relate well with young children.

▶️ Basic up to $2500
▶️ Monday - Friday (7:00am - 4:00pm), Lunch Break (30 minutes)

This advertisement is recruiting for the position of Receptionist cum Administrative.

If successfully selected, you will be seconded to MOE primary located in Ang Mo Kio.

Contract Period: From 02 January 2025 to 31 December 2025.

Option to Extend: From 01 January 2026 to 31 December 2026.

Personnel to be deployed at the following hours:

Contract Period: From 02 Jan 2025 – 31 December 2025.

• Mondays to Fridays: 7:00am to 4:00pm, inclusive of 1/2hr lunch break
• Service not required on Saturdays, Sundays and gazetted public holidays

Option Period: From 01 Jan 2026 – 31 December 2026.

• Mondays to Fridays: 7:00am to 4:00pm, inclusive of 1/2hr lunch break
• Service not required on Saturdays, Sundays and gazetted public holidays

The service required are set out as follows :

Job Description

• Main Duty - Customer Service Duty (mindset has to meet the realist challenges and demands of a Primary School setting)
• To answer phone calls, manage visitors, takes messages, responds to enquiries and provide general useful information (in a very dynamic environment where calls are voluminous)
• Able to use school implemented IT system for administrative purposes.
• To handle daily varied demands and queries from parents / students / vendors / staff etc
• To call pupils absentees and to check with parents on their child’s status every morning.
• To call pupils to convey messages during ad-hoc / special events.
• To render first level assistance to walk-in pupils’ needs including sick & injured pupils. To escalate the case to other colleagues in the office immediately if it is beyond superficial cases.
• To handle / support situations when pupils’ vomit, soiled their clothes.

General Duties

• To assist in canteen matters, utility, FAS application, arrears fee, bus booking, etc
• To help update the school activity notice board in the office (data accuracy is important)
• To maintain the forms cabinet in the office. All forms must be current and to be replenished constantly.
• To assist in general typing duties.
• To assist in Stores supplies management during school holidays
• To support any other general admin duties as and when required

The personnel shall minimally have the following qualifications, skills and experience:

• Full GCE ‘N’, or ‘O’ Level certificate or its equivalent

The Personnel to have the following skills and experience:

• Good communication and inter-personal skills in reception duties, preferably in school environment
• Good team player with high level of initiative

Job Description

1. Main Duty - Customer Service Duty (mindset has to meet the realist challenges and demands of a Primary School setting)
2. To answer phone calls, manage visitors, takes messages, responds to enquiries and provide general useful information (in a very dynamic environment where calls are volumous)
3. Able to use school implemented IT system for administrative purposes.
4. To handle daily varied demands and queries from parents/students/vendors/staff etc
5. To call pupils absentees and to check with parents on their child’s status every morning.
6. To call pupils to convey messages during ad-hoc / special events.
7. To render first level assistance to walk-in pupils’ needs including sick & injured pupils. To escalate case to other colleagues in the office immediately if it is beyond superficial cases.
8. To handle / support situation when pupils’ vomit, soiled their clothes.

General Duties

1. To assist in canteen matters, utility, FAS application, arrears fee, bus booking, etc
2. To help update the school activity notice board in the office (data accuracy is important)
3. To maintain the forms cabinet in the office. All forms must be current and to be replenished constantly.
4. To assist in general typing duties.
5. To assist in Stores supplies management during school holidays
6. To support any other general admin duties as and when required

Qualifications:

- Full GCE ‘N’, or ‘O’ Level certificate or its equivalent

Skills and experience:

- Good communication and inter-personal skills in reception duties, preferably in school environment

- Good team player with high level of initiative

Contract Period: From 02 Jan 2025 – 31 December 2025.

Option Period: From 01 Jan 2026 – 31 December 2026.

Personnel to be deployed at the following hours:

- Mondays to Fridays: 7:00am to 4:00pm, inclusive of 1/2hr lunch break

- Service not required on Saturdays, Sundays and gazetted public holidays

Location: Ang Mo Kio Primary School, 20 Ang Mo Kio Avenue 3 Singapore 569920

Job Description

•  Main Duty - Customer Service Duty (mindset has to meet the
• realist challenges and demands of a Primary School setting)
•  To answer phone calls, manage visitors, takes messages,
• responds to enquiries and provide general useful information (in
• a very dynamic environment where calls are volumous)
•  Able to use school implemented IT system for administrative
• purposes.
•  To handle daily varied demands and queries from parents /
• students / vendors / staff etc
•  To call pupils absentees and to check with parents on their
• child’s status every morning.
•  To call pupils to convey messages during ad-hoc / special events
•  To render first level assistance to walk-in pupils’ needs including
• sick & injured pupils. To escalate case to other colleagues in the
• office immediately if it is beyond superficial cases.
•  To handle / support situation when pupils’ vomit, soiled their
• clothes.

General Duties

•  To assist in canteen matters, utility, FAS application, arrears fee,
• bus booking, etc
•  To help update the school activity notice board in the office (data
• accuracy is important)
•  To maintain the forms cabinet in the office. All forms must be
• current and to be replenished constantly.
•  To assist in general typing duties.
•  To assist in Stores supplies management during school holidays
•  To support any other general admin duties as and when required

Work Schedule

• Contract Period: From 02 Jan 2025 – 31 Dec 2025.
• Mondays to Fridays: 7:00am to 4:00pm
• Service not required on Saturdays, Sundays and gazetted public holidays

Requirement

• Good communication and inter-personal skills in reception duties,
• preferably in school environment
• Good team player with high level of initiative

EA License No.: 96C4864

Reg. No.: R22110485

Please ensure you have submitted the additional information in the form below: https://forms.afizan.com/index.php/962926?lang=en

Please note that we will not consider your application if this form is not submitted.

Position:

Receptionist cum Administrative Assistant (Permanent)

Multiple Locations:

Toa Payoh North

Bishan Street 12

Woodlands Drive 62

Anchorvale Drive

Jalan Bunga Rampai

Martia Road

Working Hours:

7:00 am to 4:30 pm or 7:30 am to 5:00 pm or 8:00 am to 5:30 pm

Expected Interview Date:

If you are shortlisted, you will be notified within 2 weeks from the application date.

Packages:

• Salary Range: $2,000 to $3,500, depending on experience
• Annual Leave: 12 days per year
• Sick Leave: 14 days per year
• Medical Insurance
• Variable Bonus

Responsibilities:

• Perform front desk duties by professionally attending to the needs of walk-in customers, including parents, visitors, partners, teachers, staff, and students.
• Assist students according to school guidelines, such as issuing graduation certificates and other documents.
• Accept goods on behalf of staff and coordinate with them to confirm receipt.
• Handle incoming calls professionally, ensuring they are answered within three rings, and manage call-related tasks such as recording messages and directing calls.
• Issue stationery and loan items, providing guidance on the appropriate forms to use.
• Notify the General Office when stationery and first aid supplies in the Sick Bay require replenishment.
• Administer basic first aid to injured or ill students in the Sick Bay and issue excuse chits for those needing to leave school early.
• Manage lost and found items, ensuring they are promptly recorded, labelled, and organised.
• Handle administrative duties such as data entry and verifying the completeness of submitted forms and documents, including MOE FAS application forms and leave application forms.
• Manage latecomers by updating their details in the Google form, issuing latecomer slips, updating daily attendance records, and notifying the Office Manager about students issued with Corrective Work Orders.
• Schedule parents' appointments with key personnel during Parents-Teachers Meetings.
• Support the Discipline Master in safeguarding Ezlink cards and mobile phones for latecomers or students.
• Provide administrative assistance for fundraising events and maintain orderliness and cleanliness at the reception counter.
• Undertake ad hoc duties and projects assigned by the school, including handling calls, walk-in enquiries, deliveries, school mail, and parcel dispatches.
• Attend to unwell pupils in the General Office (GO) and ensure compliance with the school’s early dismissal procedures.
• Coordinate with the teacher in charge to update weekly school activities in the GO.
• Pack and prepare materials for distribution to all classes.
• Compile basic information and statistics using MS Office and file and distribute school correspondence and materials.
• Provide logistical support for ad hoc staff requests, including preparation of school materials and facility bookings.
• Collate student data while administering applications for financial assistance and other support schemes.
• Provide administrative support during major school events, such as Primary 1 orientation.
• Perform any other duties as assigned by the school.

Requirements:

• Applicants must be Singapore Citizens, Singapore Permanent Residents, or possess an ICA-issued Long-Term Visit Pass (LTVP/LTVP+).
• Candidates should hold at least a GCE N Level Certificate, with a preference for a GCE ‘O’ Level or an equivalent qualification, including passes in English and Mathematics or relevant WSQ certificates.
• Ideally, candidates should have a minimum of two years of experience in frontline customer service.
• A minimum of three years of experience in administrative support is required.
• Relevant experience in similar roles, preferably within a school environment, is advantageous.
• Proficiency in the Microsoft Office suite, including Word, Excel, and PowerPoint, is essential.
• Strong communication and active listening skills are necessary.
• Excellent interpersonal skills, with the ability to engage effectively with students, parents, and stakeholders.
• Ability to thrive in a fast-paced environment while handling inquiries professionally and courteously.
• A collaborative attitude with strong teamwork skills and a high level of initiative is important.
• A strong customer service orientation is required.
• Capability to multitask and manage time effectively.
• Ability to address basic issues independently.
• Basic knowledge of First Aid is preferred.

Job description:

• Respond promptly and professionally to customer inquiries via phone, WhatsApp, and email.
• Provide accurate information regarding order status and product details.
• Collaborate with relevant departments to address and resolve customer issues efficiently.
• Proactively manage customer feedback, ensuring effective recovery solutions and maintaining high customer satisfaction.
• Deliver outstanding customer service to walk-in clients.
• Process customer orders and order modifications following company policies and procedures.
• Perform various administrative tasks as assigned on a daily basis.

Requiremetns:

• Proficiency in Microsoft Office Suite and strong computing skills.
• Positive attitude and willingness to learn and adapt.
• Strong organizational and time management skills.
• Excellent problem-solving skills, attention to detail, and ability to work independently.
• Good interpersonal and communication skills.

Key Highlights

• Contract Duration: 2-years
• Nearest MRT: Woodlands (Main Office), Pasir Panjang or Tampines
• Salary: $2,300 - $2,800 per month
• Working Arrangement: Monday – Friday (Office Hours)

Responsibilities

You will be part of a team that champions for the fair treatment of domestic workers in Singapore and promotes cohesive social integration among the community.

• To interview migrant domestic worker (MDWs) in their native language, with the assistance of interpreters, if necessary, either face-to-face or by other means for the purpose of understanding their employment and welfare conditions.
• Render assistance or provide advisory on employment related issues (both to MDWs and employers).
• Escalate infringement of employment and welfare to the relevant authorities.
• Collate and record responses of interviewees onto a custom-designed interview platform, and the collation of reports.
• Perform general clerical duties such as answering phones, appointment scheduling, calling employers to missed interview, letter printing and folding, entering data into spreadsheets, photocopying and collating.
• Other duties as assigned by organisation/supervisor/ centre manager.

Requirements

• ‘O’ Level, ‘A’ Level and Diploma in any field.
• Good command of the English, Mizo and Burmese language to liaise with Myanmar external partners.
• Experience in administrative and customer service will be advantageous.
• Able to communicate in a clear and confident manner, written and verbal.
• Strong interpersonal skills with positive disposition.
• Strong team player.

Interested candidates please click "Apply Now". We regret to inform you that only shortlisted candidates will be contacted for further discussion.

Wong Xue Ying

BGC Group Pte Ltd

EA License No: 05C3053

Registration No. R22108799

Job Description

•  Main Duty - Customer Service Duty (mindset has to meet the realist challenges and demands of a Primary School setting)
•  To answer phone calls, manage visitors, takes messages, responds to enquiries and provide general useful information (in a very dynamic environment where calls are volumous) Able to use school implemented IT system for administrative purposes.
•  To handle daily varied demands and queries from parents / students / vendors / staff etc
•  To call pupils absentees and to check with parents on their child’s status every morning.
•  To call pupils to convey messages during ad-hoc / special events.
•  To render first level assistance to walk-in pupils’ needs including sick & injured pupils.
• To escalate case to other colleagues in the office immediately if it is beyond superficial cases.
•  To handle / support situation when pupils’ vomit, soiled their clothes.

General Duties

•  To assist in canteen matters, utility, FAS application, arrears fee, bus booking, etc
•  To help update the school activity notice board in the office (data accuracy is important)
•  To maintain the forms cabinet in the office. All forms must be current and to be replenished constantly.
•  To assist in general typing duties.
•  To assist in Stores supplies management during school holidays
•  To support any other general admin duties as and when required

We are looking for a friendly, team-oriented individual who is keen to join the team! If your forte lies in interacting with people of all ages and all walks of life, and you possess a flair for detail and organisation, you are just what we are searching for!

Key Responsibilities (administrative aspect of the job)

You will represent the company as well as uphold the company's image with the impression you leave on our clients. You will be the focal point of communication between students, parents and management, providing information, scheduling classes, sorting out administrative tasks, handling queries and sales, and managing feedback. In order to let clients feel welcome at the gymnastics centre, an approachable attitude is the way to go.

Job Requirements

• Minimum 3 years experience of administrative and receptionist background (please provide references)
• Education qualifications (degree, diploma, or certificate in administration and business)
• Proficient in English (verabl and written)
• A customer-service oriented attitude
• Able to work independently to meet deadlines
• Possess effective communicative and interpersonal skills
• Proficiency in intermediate Excel & other MS office application
• Meticulous, independent and has good analytical and problem solving skills
• Work during business operation hours i.e. from afternoon to night, 3.5-6 days work week
• Singaporeans or PRs only

*Only shortlisted candidates will be contacted

Han Hua Mandarin Centre is Toa Payoh's leading destination for primary and secondary level students looking to rediscover the joy of learning Chinese Mandarin. We are committed to each and every of our student, with small class sizes and a supportive working environment.

We are seeking a highly driven individual, with or without experience, but what is important is to possess a passion for education, to apply for the position of Center Administrative Manager cum part time Teacher to lead and oversee the day-to-day operations of our enrichment center, and also taking on the responsibility of teaching a few classes.

As the Centre Admin, you will be responsible for the following:

• Handling of student registrations, payment information, make up classes arrangements and queries from parents
• Coordinating the printing and distribution of lesson worksheets
• Liaising with teachers on make-up lessons absentees and miscellaneous logistical matters
• Ensuring classrooms are kept clean and neat before and after each class

As a part time teacher at the centre, you will be responsible for:

• Planning and setting of curriculum and lesson materials for assigned level(s)
• Conducting of assigned classes

Working hours

• 5 day week
• Required to work on weekends and some public holidays

Off Days

• 2 weekdays per week

Welfare

• At least 3 weeks of annual leave
• Performance bonus

Mon - Fri 8:30 a.m. - 5.30 p.m.

Sat 8:30 a.m. - 12:30 p.m

( Alternate Saturday )

Key Responsibilities:

- Greet customers in a friendly and professional manner as they arrive at the service center.

- Assist customers with scheduling service appointments and provide them with accurate information regarding service options and pricing.

- Coordinate with service advisors and technicians to ensure timely completion of customer vehicles.

- Escort customers to the waiting area and provide them with updates on the status of their vehicles as needed.

- Assist with vehicle check-in and check-out procedures, including documenting vehicle condition and obtaining customer signatures.

- Manage incoming phone calls and respond to customer inquiries in a courteous and knowledgeable manner.

- Maintain cleanliness and organization of the service reception area and customer waiting lounge.

- Assist with administrative tasks, such as filing service records, preparing invoices, and processing payments.

- Collaborate with other team members to support overall departmental goals and objectivesobjectives.

Job Description

• Industry/ Organization Type: Manufacturer (Commercial Cleaning Equipment)
• Position Title: Assistant Service Engineer/ Service Engineer
• Working Location: Gul Crescent (Transport provided at Boon Lay, Lakeside, Chinese Garden, Yew Tee)
• Working Hours: 5 days (Monday-Friday, 8:15 AM-5:30 PM)
• Salary Package: Up to $3800 + OT + AWS + Variable Bonus
• Duration: Permanent Role

Key Responsibilities

• Repair & maintenance of commercial cleaning equipment; e.g. road sweepers, ride-on auto-scrubbers etc.
• Must be able to perform troubleshooting on various electrical circuitry.
• Able to lead a team of technicians to provide excellent service support.
• All other assigned duties.

APPLY NOW!!!

• Minimum Diploma (Electrical Engineering) with expertise in AC & DC motors, single-phase & three-phase systems, lead acid & lithium batteries, electrical control circuits, and hydraulic systems.
• Minimum 1 year of experience in customer support and in repairing heavy industrial equipment.
• Possess a Class 3 driving license or equivalent.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #65054 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

About Aureus Group

Established in September 2013, Aureus Academy is Singapore’s leading music school with over 18,000 students enrolled in our school. Aureus Academy specializes in providing individually tailored piano lessons, violin lessons, drum lessons, voice lessons, and more to students of all ages and abilities.Aureus has transformed a traditional brick-and-mortar service into a cutting-edge business featured in Forbes, Business Times, Straits Times, and Channel News Asia. Aureus Group, the parent company of Aureus Academy, has been ranked 4th in the “Singapore’s Fastest Growing Companies” survey conducted by The Straits Times and Germany-based global research firm Statista.

Company Vision

The Aureus Group’s Mission/Vision is to become the undisputed leader of Creative Arts Education globally by Sep 2025 and to make Aureus the first brand/activity of choice in any market or segment we operate in.

Mission of the Role

The primary mission for the Assistant Centre Manager is to actively support and contribute to the overall success of the Aureus centre under their purview. Working directly with the Centre Manager, the Assistant Centre Manager plays a pivotal role in executing the established sales strategies and systems. The focus will be on achieving business and revenue growth, elevating customer satisfaction levels, and enhancing employee satisfaction within the assigned centres.

The Assistant Centre Manager drives scalable sales initiatives aligned with divisional goals, fostering a positive environment through proactive collaboration. Primary responsibilities involve driving sales and event management, overseeing day-to-day operations, executing training programs, and providing mentorship to staff. Tasked with optimizing strategies to meet and exceed set goals. The Assistant Centre Manager actively contributes to performance enhancement initiatives, coordinating events and marketing campaigns to maximize growth productivity.

Job Responsibilities

1. Performance Enhancement and Feedback- Regularly evaluating the front desk team's performance in providing excellent service, effective customer communication, sales proficiency, positive customer experiences, professional conduct, and packaging through a 360-degree feedback loop involving various stakeholders for centre under their purview.
2. Enhance Centre Experience- Administering and overseeing logistical and facilities maintenance operations to ensure a seamless and well-maintained working environment, comparable to a 5-star hotel experience. This encompasses upkeep, cleanliness, and overall experiential quality.
3. Sales and Growth- Achieve assigned monthly lead generation, sales/ enrolments and lead-conversion targets, in addition to any other targets that may be set by the management in relation to centre growth. Cultivate team members through effective on-the-ground mentoring and ensure they achieve their individual management-assigned targets
4. Workplace Culture and Etiquette- Promoting a positive work environment aligned with company values. Execute initiatives to address challenges and organize staff welfare events, aiming to achieve a target employee satisfaction index score.
5. Customer Relationship Management- Ensure customer retention by promoting adept problem-solving skills and upholding high service standards among team members. Drive the team to do their very best in finding optimal solutions that align with both customer needs and company objectives, with the ultimate goal of reaching a target customer satisfaction index score.
6. Communication and Transparency- Ensuring consistent and aligned communications with the company's core values across all channels. Proactively communicate any issues or potential concerns to the management team to foster a collaborative and responsive approach.
7. Aureus Curriculum System- Guaranteeing the full adoption and attainment of set goals for the Enigma system by ensuring compliance with all directives.
8. Documentation and Reporting- Tracking and reporting team evaluations, development, and improvement plans.
9. Ad- Hoc- Performing and fulfilling additional duties as assigned by the Management.

Hiring Criteria

• The applicant should have a minimum of 2 years of experience in the related field and at least 1 year in a team-leader position.
• The successful applicant must be available to work on both weekends, with two weekdays off days.
• We are looking for individuals with a strategic mindset and the ability to think critically in various sales situations.
• Strong verbal and written communication skills are essential for effective collaboration and leadership.
• Goal-driven individuals with the ability to focus and prioritise tasks that drive the growth of the centre
• The applicant must have a strong commitment to compliance and ethical business practices, ensuring adherence to industry regulations and company standards.

Perks & Packages

• Work Incentives of up to $1,400* per month
• Medical and Insurance Coverage
• Worklife and Wellness including 14 days of Annual Leaves and Sick Leaves
• In-House Learning, Development, and Training are provided
• Professional Career Development Opportunities
• Complimentary Music Lessons
• Vibrant and Supportive Company Culture
• Work Equipment including IT Devices is provided

Mon - Fri 8:30 a.m. - 5.30 p.m.

Sat 8:30 a.m. - 12:30 p.m

( Alternate Saturday )

Job responsibilities

• To be responsible for the preparation of report required by principal and internal stakeholders

• Be responsible on minutes taking and timely submission.

• To coordinate with internal stakeholders on related matters (e.g. Finance, Human Resource Department, etc.)

• To be in-charge of ensuring documents are being submitted timely with compliance to principal and company guidelines.

• Taking ownership of tracking Work in Progress status, follow up and update status to HOD.

• Preparation of the WIP summary for monthly meeting.

• To be familiar with warranty processes and ensure company adhere to warranty policies and guidelines,

• Ensure all repair orders and invoices are kept in order.

• Any other duties or tasks that are assign by Service Manager whenever needed.

Job requirements

• GCE ‘O’ Level or GCE ‘A’ Level/ Diploma

• 3 years’ experience in relevant industry

• Self-motivated and able to work independently.

• Quality orientation

Job Scope for Customer Sales Assistant

The Customer Sales Assistant for the accounting system solution provider. Plays a crucial role in delivering excellent customer service, addressing initial system usage inquiries, and establishing a strong foundation for positive customer relationships.

Handling Product and Service Inquiries:

Assist potential customers by providing information about products or services, answering their initial inquiries, schedule appointments and helping them understand the features and benefits of the offerings.

Customer Documentation:

You would be responsible for preparing and maintaining various administrative documents, such as sales order, invoice and receipt.

Customer Communication:

Maintain effective and professional communication with customers. Keep them informed about the status of their inquiries, provide updates on issue resolution progress, and ensure a positive customer experience.

Collaboration:

Facilitate a smooth handover and onboarding process by partnering closely with the implementation team. Ensure that products or services are configured accurately and meet customer expectations. Collaborate effectively with internal teams, including Level 2 and Level 3 support, to resolve issues promptly and deliver seamless, high-quality customer support throughout the service lifecycle.

Feedback Loop:

Provide feedback to the product development and engineering teams based on common customer issues, suggestions, or improvements that could enhance the product or service.

Continuous Learning:

Stay updated on product updates, new features, and industry trends to provide accurate and up-to-date information to customers.

5-Day Work Week:

A standard 5-day work week, Monday through Friday, with regular office hours. However, the specific working hours may vary depending on the organization's policies and requirements.

Requirements

• Strong communication skills
• Able to work independently
• Cooperative and supportive team member
• Friendly, positive and solution-oriented disposition

Qualifications and Experience

• "O" level or equivalent
• Minimum 1 year of working experience preferred
• Accountant, Bookkeeper or Customer Service experience preferred
• Knowledge and experience with Accounting software would be an advantage
• Immediate availability preferred

Are you interested in being part of the OCi Team? Please email to [email protected]

COMPANY DESCRIPTION

About NTUC Health Co-operative Limited

NTUC Health Co-operative Limited (NTUC Health) is an NTUC social enterprise that provides a comprehensive and integrated suite of quality and affordable health and eldercare services to meet the growing needs of families and their dependents. Building on close to three decades of experience and expertise, NTUC Health is among the largest providers of active ageing, senior day care, nursing home, and home personal care services in Singapore. We also serve vulnerable seniors in selected areas in Singapore through Community Case Management Services (CCMS), CREST mental health support, and a sheltered senior group home. In addition, we run a family medicine clinic.

Our purpose is to achieve ‘health for life'; enabling healthy and fulfilling years by being a trusted partner of seniors and their families in our community.

For more information, please visit https://ntuchealth.sg or follow us on Facebook, Instagram, and LinkedIn.

Services: Senior Day Care | Home Care | Nursing Home | Active Ageing and Senior Fitness | Rehabilitation and Physiotherapy | Family Medicine

Community Support: CCMS (Community Case Management Services) | CREST (Community Resource, Engagement and Support Team) | Henderson Home

RESPONSIBILITIES

Our goal is to help elderly individuals maintain independence and quality of life while remaining in the comforts of their own homes. We aim to provide quality services designed to meet various care needs, from basic personal assistance to specialised nursing care, ensuring seniors receive appropriate and compassionate support.

In this role, you will be responsible for providing mentorship, guidance, and professional development to Care Associates as well as actively participating in quality improvement initiatives to continuously refine care processes and elevate service excellence. Additionally, you will play a key role in fostering a supportive team environment and implementing best practices to enhance client satisfaction and operational efficiency.

You would

• Provide and exemplify organisational standards for home personal care services
• Conduct regular field visits to ensure care is delivered according to expected standards
• Manage a team of Care Associates, offering mentorship, direction, and advocacy
• Communicate effectively with the team regarding guidelines and updates on care standards
• Monitor and manage the deployment schedule, leave, and medical leave of Care Associates
• Coordinate and arrange for regular reassessments of care plans to ensure continuity of care
• Maintain inventory and records of consumables and equipment required for service delivery
• Participate in quality improvement initiatives to enhance care processes
• Lead or participate in initiatives aimed at driving revenue growth and increasing service utilisation

You are

• Holder of Higher Nitec in any discipline
• Experienced in eldercare, healthcare, or hospitality, along with relevant leadership experience, would be advantageous
• Able to thrive in a collaborative and dynamic environment
• Skilled in communication and stakeholder management
• Passionate in community services and service-oriented
• Proficient in Google Suite Applications

This is in partnership with the Employment and Employability Institute Pte Ltd ("e2i"). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to NTUC Health's PDPA and e2i's PDPA.

Troubleshoot IT Network issues, help desk ticket support, hardware setups and software applications

• Support system upgrades, installations, and software updates
• Assist in the administration of user accounts, permissions, and access rights and set up email accounts
• Maintain accurate and up-to-date IT inventory records, including equipment and software licenses
• Provide IT support to local and remote users (Hardware/ Software/ Network)
• Attend to ad-hoc service repair calls
• Assist in web design and graphic design work
• Any other duties assigned by the Superior

Requirement

1. Diploma or degree in Computer Science, Information Technology

2. Interested in marketing IT tools and web services

3. Good communication skills. People-oriented and able to speak in public/zoom briefing

4. Provide support outside of normal operating hours as required

5. IT Savvy and familiar with IT tools such as Microsoft Office and Microsoft Access, SQL database, Phyton, C++, Java, etc

6. Able to commit to a minimum 6-month to 12-month intern contract.

Responsibilites:

• Assist the Outlet Manager in the operations of outlet
• Drive revenue, maximise profits and minimize costs of the outlet
• Establish good relations with guests, handle all guest requests or enquiries in a prompt, professional and sincere manner
• Ability in handling customers’ feedback and maintaining high service standards
• Responsible in maintaining overall cleanliness of outlet area
• Form robust relations with team members and assist in their development
• Manage staff discipline, appearance and work performance
• Co-lead the team to achieve high quality services delivered to guests at all times.
• Responsible for recruitment, orientation and training of staffs
• Responsible for monthly staff’s schedule planning
• Any other ad-hoc duties as assigned by the company

Requirements:

• Candidate must possess min. Diploma in Food & Beverage or equivalent
• Candidate must possess at least 3 years relevant experience of KTV/Restaurant Service/Retail or equivalent
• Acute financial management skills, strong business acumen and excellent knowledge of latest sales and marketing trends
• Strong customer service and problem solving skills
• Strong planning and people management skill to lead a dynamic service team
• Team player with excellent interpersonal and communication skills
• Flexibility is a must so is the ability to multi-task, work under pressure with short deadlines
• Able to work in fast-paced F&B environment
• Able to commit shift work, weekends and public holidays
• Proficient in MS Office applications for administrative work

This position supports the travel agency’s operations by resolving technical issues, coordinating with vendors, analyzing data, managing social media tools, and exploring new technologies to enhance business efficiency.

Responsibilities:

• Troubleshoot and resolve technical or system issues, including after office hours if needed.
• Assist staff with IT problems and provide basic training on system usage.
• Coordinate with external vendors for system updates and issue resolution.
• Analyze data to generate reports on system performance and trends.
• Manage and monitor the agency’s social media tools and platforms.
• Research and recommend new technologies to improve operations and customer experience.
• Maintain IT equipment, user access, and software licenses.
• Ensure regular data backups and system security.
• To carry out any other job function given by manager / management from time to time

Requirements:

• Degree in IT, Data Analytics, or a related field.
• 3–4 years of IT support experience (travel industry experience is a plus).
• Familiarity with social media tools and platforms.
• Interest in exploring and implementing new technology.
• Proficiency in Excel or other data analysis tools.
• Strong problem-solving and communication skills.

Job Description

• Industry/ Organization Type: Manufacturer (Commercial Cleaning Equipment)
• Position Title: Assistant Service Engineer/ Service Engineer
• Working Location: Gul Crescent (Transport provided at Boon Lay, Lakeside, Chinese Garden, Yew Tee)
• Working Hours: 5 days (Monday-Friday, 8:15 AM-5:30 PM)
• Salary Package: Up to $3800 + OT + AWS + Variable Bonus
• Duration: Permanent Role

Key Responsibilities

• Repair & maintenance of commercial cleaning equipment; e.g. road sweepers, ride-on auto-scrubbers etc.
• Must be able to perform troubleshooting on various electrical circuitry.
• Able to lead a team of technicians to provide excellent service support.
• All other assigned duties.

APPLY NOW!!!

• Minimum Diploma (Electrical Engineering) with expertise in AC & DC motors, single-phase & three-phase systems, lead acid & lithium batteries, electrical control circuits, and hydraulic systems.
• Minimum 1 year of experience in customer support and in repairing heavy industrial equipment.
• Possess a Class 3 driving license or equivalent.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #65054 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641