Total 1,583 call center job vacancies in Customer Service category in Singapore

To consistently meet the Customer Centre targets set (KPIs) without compromising quality of service delivery

•To ensure accuracy and compliant for all customers’ requests

•To successfully cross-buy the Bank’s products and services

•To successfully migrate customers to Bank’s digital platform by understanding customers’ wants and needs

•To adhere to professional standards of behavior& conduct in dealing with customers & fellow CSOs.

•Flexibility in work deployment when business needs arise

•Support and protect the DBS brand by creating positive discussions in the social media community and to ensure message consistency across the different online platforms

•Support Operations in managing and resolving requests related to customers’ follow up and transactional request fulfilment. (Fulfilment Team)ensure message consistency across the different online platforms

Minimum Educational level :

1) Diploma & Degree holders

We are hiring Temp Call Centre Officers to be outsourced to our clients from reputable healthcare organizations.

Apply now!

Job Responsibilities

• Handle enquiries/complaints
• Provide high service levels

Job Requirements:

• Min N/O/A levels and above
• Good interpersonal and communication skills
• Able to commence on short notice

All Interested candidates are invited to email your resume in MS Word format to:
[email protected]

Please include your full working experience, education background, notice period, expected salary.

Natalie Chew Shi Qian

Outsourcing Team

Ref Code: #HGNT

Recruit Express Pte Ltd

Company Reg. No. 199601303W | EA License Number: 99C4599

We regret to inform that only suitable candidates will be shortlisted for an interview

Job Purpose:

Competent Call Centre Executive to train, manage and lead Call Centre Agents. You will be

responsible for assessing their call quality and providing feedback to attain maximum

customers’ satisfaction. Your goal is to achieve excellent performance from your team that will

bring sustainable business growth.

Job Description:

 Assist in the formulation of KPIs targets for individuals and teams

 Assist in training new call centre agents and ensure agents are well prepared for their calls

 Develop training documents that supports call centre operations

Good Pay + Good allowance + Good Bonus

Interested candidates please send an updated Resume / CV in Ms Word format to [email protected] or WhatsApp’s your resume to 98332779 ( no Calls)

Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

Jobs Responsibilities

• Provide quality support for incoming enquiries via calls
• Assist clients with their log in and online portal navigation issues
• Liaise with other departments to troubleshoot and resolve client issues where applicable
• Take ownership of client issues and follow through to resolution
• Perform outreach to clients for clarification or assist them with their requests
• Other ad hoc duties as necessary

Job Requirements

• Min. GCE O Levels
• Prior customer service experience

Application Procedures

Interested candidates, please email your resume to:
Attention: Lynn Mak Ling Ling (CEI No. R1986990)
[email protected]
Recruit Express Pte Ltd (EA No. 99C4599)

We regret that only shortlisted candidates will be notified.

Job Purpose:

Competent Call Centre Executive to train, manage and lead Call Centre Agents. You will be

responsible for assessing their call quality and providing feedback to attain maximum

customers’ satisfaction. Your goal is to achieve excellent performance from your team that will

bring sustainable business growth.

Job Description:

 Assist in the formulation of KPIs targets for individuals and teams

 Assist in training new call centre agents and ensure agents are well prepared for their calls

 Develop training documents that supports call centre operations

Good Pay + Good allowance + Good Bonus

Interested candidates please send an updated Resume / CV in Ms Word format to [email protected] or WhatsApp’s your resume to 98332779 ( no Calls)

Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

Call Support Specialist/ Telemarketer (WFH, Remote Support) - Commission based

STAR CAREER is hiring Call Support Specialist/ Telemarketer (WFH, Remote Support).

If you are keen to Work from Home (WFH) as a Call Support Specialist/ Telemarketer (WFH, Remote Support).

We want you and we would like to journey with you to help you achieve your next career purpose that commensurate with an attractive benefit/ Commission and an integrated work life harmony.

Come, join our Team!

Interested applicants, we are waiting for you… wait no further and send over your MS word resume over to us.

Job Requirements

• Good track record in providing Customer Service/ Telemarketer.
• Proven experience as Recruitment Consultant, HR Consultant or similar position will be an added advantage
• Min. 2 years of Customer Service/ Telemarketer/ Cold-calling in a Call Centre environment experience.
• Experience working as a Telemarketer in a Bank or Contact Centre environment is highly desirable.
• Able to communicate effectively and professionally over the phone.
• Confident and pleasant personality
• Enjoy talking to people over the phone.
• Willing to learn the traits of recruitment.
• Able to work independently and as a team

**Incumbent must be CEI Certified or willing to go for the CEI course is required.

Candidate must be willing to take on a Commission base role.

Please contact us or apply in-confidence your update MS Word Resume to : [email protected]

Yong Jeline (Reg. No. R1101621)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Contract duration: 6 / 18 months contract

Work location: Eunos

Working hours: Mon - Fri (9am - 6pm)

Salary: Up to $3800 + Completion Bonus!

Responsibilities

• Attend to enquiries and requests from phone calls/emails in a professional and prompt manner.
• Update complete and accurate information on customer interaction in the Customer Relationship Management (CRM) system.
• Ensure effective and timely follow-up as promised to customers.
• Alert management of issues and concerns that require escalation for complete resolution.
• Prepare effectively and accurately requests including but not limited to policy summary, premium paid, beneficiary information.
• Work closely with stakeholders on the service request requirements.
• Deliver service requests within stipulated service standards.
• Undertake projects or other responsibilities as assigned.

Requirements

• Preferably ’A’ Levels or Diploma holder with relevant working experience.
• Good interpersonal and communication skills.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

Contract Duration: Till 31 December 2024 - Yearly Renewable
Office Location: Novena / Clarke Quay

• Conduct outbound calls & site visit to ensure timely consent collection
• Reach out to the respondent from selected establishment to participate and in digital survey data transmission
• Explain survey objectives and procedures to respondent on the confidential database to be extracted
• Interpret survey questions to help respondents’ comprehension
• Compile, record, input results and data from interview surveys into the system
• Conduct administrative tracking of the collection progress.
• Ensure that the given KPI are being met based on the project timeline
• Identify and report problems in obtaining valid data

Requirements:

• A Levels and above
• Singaporeans
• Call Centre experience is a big plus. No experience is welcome to apply!
• Microsoft Excel | Travel in Singapore
• Familiar with KPI-driven environment.

Please contact Terence at +65 9645 4048 your resume directly for fast respond.

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO.
By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tac and the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

• Oversee the handling of customer complaints and quality-related issues, ensuring timely resolution and customer satisfaction.
• Required to supervise a team of 6.
• Investigate root causes of customer concerns and collaborate with cross-functional teams to implement corrective actions
• Analyze customer feedback and quality data to identify trends, patterns, and opportunities for improvement.
• Communicate effectively with Management and other departments to provide updates on customer issues, trends, and resolutions.
• Present survey results and implementation measures to stakeholders

Requirements

• Proven experience in Customer Service Management
• Supervisory experience preferred.
• Strong communication skills, both verbal and written

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)

Recruit Express Pte Ltd (EA Licence No: 99C4599)

The Job:

• Oversee the handling of customer complaints and quality-related issues, ensuring timely resolution and customer satisfaction.
• Develop and maintain processes for tracking and monitoring customer issues, including escalation procedures as needed
• Responsible for surveys and handling of the responses
• Investigate root causes of customer concerns and collaborate with cross-functional teams to implement corrective actions
• Provide guidance and support to team members in handling complex customer inquiries and resolving issues effectively

The Requirements:

• Proven experience in Customer Service Management, preferably in the automotive industry.
• Strong communication skills, both verbal and written
• Strong understanding of automotive quality standards and processes

Interested applicants can send their detailed resumes to [email protected] or call JANE @ 6735 1955.

CEI: R1104482

JANE LUI JIE'EN

Our client is an established local bank, they are looking to hire a customer service officer to join their contact center.

Working hours:

5 working days per week - 4 weekdays 1 weekend

AM shift will be any 8 hours between 8am - 8pm

PM shift will be any 8 hours between 1pm - 12 midnight

• Deliver personalized service over the telephone to customers in call center on banking products, accounts and service enquiries in an effective and efficient manner.

• Ability to understand customers' needs and provide appropriate solutions and attention

• Identify cross-sell opportunities during customer interaction

• Consistently deliver excellent quality service to customers to achieve total customer satisfaction

• Solicit customers' feedback and identify problem trends for improvement actions

Interested candidates may apply through the application system. We regret to inform only Shortlisted candidates will be notified.

EA License No. 01C4394 • RCB No. 200007268E •Derrick Tiew Yong Han EA Registration No. R1877971

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Our client is an established local bank, they are looking to hire a customer service officer to join their contact center.

Working hours:

5 working days per week - 4 weekdays 1 weekend

AM shift will be any 8 hours between 8am - 8pm

PM shift will be any 8 hours between 1pm - 12 midnight

• Deliver personalized service over the telephone to customers in call center on banking products, accounts and service enquiries in an effective and efficient manner.

• Ability to understand customers' needs and provide appropriate solutions and attention

• Identify cross-sell opportunities during customer interaction

• Consistently deliver excellent quality service to customers to achieve total customer satisfaction

• Solicit customers' feedback and identify problem trends for improvement actions

Interested candidates may apply through the application system. We regret to inform only Shortlisted candidates will be notified.

EA License No. 01C4394 • RCB No. 200007268E •Derrick Tiew Yong Han EA Registration No. R1877971

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Responsibilities:

• Answers incoming and outgoing calls in a timely manner and in accordance with the Hospital policy.
• Maintains confidentiality of caller and Hospital information as directed.
• Directing calls to internal and external stakeholders.
• Updating of contact details and relevant information into the Call Centre Enquiry System.
• Handling and resolving complaints.
• Reporting fault on telecommunication equipment
• Performs other related duties as assigned or requested.

Requirements:

• Min. Nitec or Diploma in any field of study
• Min. N/O Level (with call centre exp)
• Keen interest in the healthcare/ medical industry
• Prior call centre exp preferred
• Basic knowledge of Microsoft Office
• Able to commit long term

Interested applicants, please email your updated CV to [email protected] or WA 91792208 for more information.

Recruiter's Ref Code: #HHM

EA Personnel No: R21103938

EA Personnel Name: Reina Ng Hwee Min

Company Registration Number: Recruit Express Pte Ltd (99C4599)

Job Purpose:

Competent Call Centre Executive to train, manage and lead Call Centre Agents. You will be

responsible for assessing their call quality and providing feedback to attain maximum

customers’ satisfaction. Your goal is to achieve excellent performance from your team that will

bring sustainable business growth.

Job Description:

 Assist in the formulation of KPIs targets for individuals and teams

 Assist in training new call centre agents and ensure agents are well prepared for their calls

 Develop training documents that supports call centre operations

Good Pay + Good allowance + Good Bonus

Interested candidates please send an updated Resume / CV in Ms Word format to [email protected] or WhatsApp’s your resume to 98332779 ( no Calls)

Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

Call Centre Officer
Location: Changi OR Jurong East
Contract: 12 Months
Working Days: 4 Weekday 1 weekend

Working Shift:
AM shift - 8AM to 8PM (8 hours working hours), example 8AM to 5PM or 9AM to 6PM

PM shift - 1PM to 12AM Midnight (8 hours working hours), example 1PM to 10PM or 2PM to 11PM
(Shift schedule will be given to you 1 month in advanced but might subject to changes based on business need)

JD:
- Deliver personalized service over the telephone to customers on banking products, accounts, and services enquiries in an effective and efficient manner.
- Ability to understand customers’ needs and provide appropriate solutions and attention.
- Identify cross-sell opportunities during customer interaction.
- Consistently deliver quality service to our customers to achieve total customer satisfaction.
- Solicit customers feedback and identify problem trends for improvement actions.

Requirements:
- Call Centre experience is an advantage
- Great interpersonal & positive attitude
- Proficient in MS Office

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. Reg No: R23117785 (Lok Ding Hann)

The Job:

• Oversee the handling of customer complaints and quality-related issues, ensuring timely resolution and customer satisfaction.
• Develop and maintain processes for tracking and monitoring customer issues, including escalation procedures as needed
• Responsible for surveys and handling of the responses
• Investigate root causes of customer concerns and collaborate with cross-functional teams to implement corrective actions
• Provide guidance and support to team members in handling complex customer inquiries and resolving issues effectively

The Requirements:

• Proven experience in Customer Service Management, preferably in the automotive industry.
• Strong communication skills, both verbal and written
• Strong understanding of automotive quality standards and processes

Interested applicants can send their detailed resumes to [email protected] or call JANE @ 6735 1955.

CEI: R1104482

JANE LUI JIE'EN

*Award-Winning Customer Service

*Promising Career Progression

*Training provided and continuous support from superior

*5 days work week, Rotating shift, 1 weekday & 1 weekend off

We are partnering with one of the well-established Local Banks in Singapore that provides the full range of services in consumer, SME and corporate banking activities across Asia and the Middle East. They are currently looking for a Customer Service Officer to join their consumer bank.

Job Description:

•Deliver personalized service over the telephone to customers in a call centre on banking products, accounts, and services enquiries in an effective and efficient manner

•Ability to understand customers’ needs and provide appropriate solutions and attention

•Consistently deliver excellent quality service to our customers to achieve total customer satisfaction

•Solicit customers’ feedback and identify problem trends for improvement actions

Requirements:
•Min. O level holder and above
•Good written/verbal communication skills
•Call centre experience

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. Reg No: R23117785 (Lok Ding Hann)

• Oversee the handling of customer complaints and quality-related issues, ensuring timely resolution and customer satisfaction.
• Investigate root causes of customer concerns and collaborate with cross-functional teams to implement corrective actions
• Analyze customer feedback and quality data to identify trends, patterns, and opportunities for improvement.
• Communicate effectively with Management and other departments to provide updates on customer issues, trends, and resolutions.
• Present survey results and implementation measures to stakeholders

Requirements

• Proven experience in Customer Service Management, preferably in the automotive industry.
• Strong communication skills, both verbal and written

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)

Recruit Express Pte Ltd (EA Licence No: 99C4599)

• Follow and adhere to work processes and standard operating procedures in performing day-to-day tasks

• Receive and handle inbound customer orders, queries and complaints (via hotline). Document and record customer details, queries and complaints

• Conduct outbound calls to follow up on issues/orders/complaints to ensure customer satisfaction

• Resolve customer queries/complaints as per standard operating procedures and channel to respective operations team for immediate resolution

• Provide feedback to supervisor on improvement areas based on customer/client issues

• Prepare and submit regular/ad hoc reports to respective departments or management on all the cases logged in system

• Maintain up-to-date information on processes, products, price lists, etc.

• Liaise with respective operations team for issues, follow-up and actions

• Establish and maintain good working relationships with clients/customers

For interested candidates, please send your updated resume:

Email: [email protected]

Jessie Wong Yuan Si

R2197171

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

Are you ready to be the calm voice in the storm, the lifeline for those in need, and the first responder on the other end of the line? Join our dynamic team as an AMBULANCE SERVICES CALL OPERATOR and play a vital role in saving lives, providing reassurance, and making a difference in critical situations. As an Ambulance Services Call Operator, you will be the frontline hero who bridges the gap between chaos and control. Your quick thinking, empathy, and communication skills will shine as you receive emergency calls, assess situations, dispatch ambulances, and guide callers through life-saving procedures. This fast-paced role requires a level head, a compassionate heart, and the ability to make split-second decisions that can mean the difference between life and death.

RESPONSIBILITIES

· Receive and manage incoming emergency calls with professionalism and composure.

· Gather critical information from callers and assess the severity of the situation.

· Provide calm and clear instructions to callers

· Perform telephone triaging to ensure accurate dispatch and swift response.

· Maintain accurate and detailed records of each call, ensuring that all necessary information is documented.

· Monitor ongoing incidents and provide updates to responders as needed.

· Participate in training sessions to stay updated on medical protocols, emergency procedures, and communication techniques.

Able to work rotating shifts

Day 1: 8.00am – 8.15pm

Day 2: 8.00pm to 8.15am

Day 3 and Day 4: OFF

Working Location: UBI / JALAN BAHAR, SINGAPORE

Training will be provided: Around Sept/Oct

If you're passionate about making a real difference and have the strength to be a calming presence in the storm, we invite you to apply for the Ambulance Services Call Operator position. Apply today and be the voice that saves lives.

Responsibilities

· Attend to enquiries and requests via calls and live chat in a professional and prompt manner;

· Update and complete accurate information on customer interaction in the Customer Relationship Management (CRM) system;

· Ensure effective and timely follow-up as promised to customers;

· Manage customer complaints and feedback with a good closure;

· Perform additional or overtime duties during operational exigencies when required; and

· Assist with ad-hoc initiatives/projects as delegated by Management.

·

Skills/Requirement

· Diploma/ Degree holder from recognized institution;

· Applicant along with 1 to 2 years of customer service experience, preferably from insurance/ banking industries; Candidate with no experience may be considered and training will be provided;

· Comfortable conversing with customers from all walks of life;

· Ability to communicate via online chat in a professional manner;

· A team player with good writing, interpersonal and communication skills;

· An individual who possesses a pleasant and cheerful disposition; and

· Relevant insurance certification will be an advantage.

Working days: Mon - Fri (office hours)

Work location: Novena / Clarke Quay

Salary: $4,000 per month

Contract duration: Up to 1 year contract (subject to operations needs & individual performance)

Responsibilities:-

• Provide assistance, guidance, and coaching support to officers to meet KPI
• Assess work performance of officers and identify areas that need improvement
• Monitor and provide project status report to management
• Supervise officers to conduct survey interviews via outbound calls and field visits to collect timely and reliable data for national statistical information
• Understand of the surveys and Singapore standards by successful completion of the training provided
• Ensure officers understand the survey objectives and procedures
• Ensure officers compile, record, input results and data from interview surveys into the system
• Conduct verification to ensure completeness and accuracy of data collected
• Ensure that the given KPI are being met based on the project timeline
• Identify and report problems in obtaining valid data
• Reach out to the respondent from selected establishment to participate and in digital survey data transmission
• Explain survey objectives and procedures to respondent on the confidential database to be extracted
• Establish and maintain relationship with respondents throughout the project period
• Organize workflow and ensure that officers understand their duties and delegated tasks
• Set goals for KPI and deadlines in ways to meet project timeline
• Provide fair, constructive, and timely feedback towards performance expectations and goals
• Manage escalated cases and maintain public relations; regarding any complaints or concerns

Requirements:

• At least 3-5 years experience in leadership role
• Prior experience in call center environment will be beneficial
• Able to work in a fast paced environment & achieved assigned targets/KPIs
• Well spoken & good communication skills
• Proficient in MS office, especially Excel

Interested candidate please click "APPLY"to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

Should you be interested in this position, please contact Coco at 8121 4759 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23117223 (Poh Siew Ling)

The Job:

• Oversee the handling of customer complaints and quality-related issues, ensuring timely resolution and customer satisfaction.
• Develop and maintain processes for tracking and monitoring customer issues, including escalation procedures as needed
• Responsible for surveys and handling of the responses
• Investigate root causes of customer concerns and collaborate with cross-functional teams to implement corrective actions
• Provide guidance and support to team members in handling complex customer inquiries and resolving issues effectively

The Requirements:

• Proven experience in Customer Service Management, preferably in the automotive industry.
• Strong communication skills, both verbal and written
• Strong understanding of automotive quality standards and processes

Interested applicants can send their detailed resumes to [email protected] or call JANE @ 6735 1955.

CEI: R1104482

JANE LUI JIE'EN

Responsibilities:

• Answers incoming and outgoing calls in a timely manner and in accordance with the Hospital policy.
• Maintains confidentiality of caller and Hospital information as directed.
• Directing calls to internal and external stakeholders.
• Updating of contact details and relevant information into the Call Centre Enquiry System.
• Handling and resolving complaints.
• Reporting fault on telecommunication equipment
• Performs other related duties as assigned or requested.

Requirements:

• Min. Nitec or Diploma in any field of study
• Min. N/O Level (with call centre exp)
• Keen interest in the healthcare/ medical industry
• Prior call centre exp preferred
• Basic knowledge of Microsoft Office
• Able to commit long term

Interested applicants, please email your updated CV to [email protected] or WA 91792208 for more information.

Recruiter's Ref Code: #HHM

EA Personnel No: R21103938

EA Personnel Name: Reina Ng Hwee Min

Company Registration Number: Recruit Express Pte Ltd (99C4599)

Description:

• Follow and adhere to work processes and standard operating procedures in performing day-to-day tasks
• Receive and handle inbound customer orders, queries and complaints (via hotline). Document and record customer details, queries and complaints
• Conduct outbound calls to follow up on issues/orders/complaints to ensure customer satisfaction
• Resolve customer queries/complaints as per standard operating procedures and channel to respective operations team for immediate resolution
• Provide feedback to supervisor on improvement areas based on customer/client issues
• Prepare and submit regular/ad hoc reports to respective departments or management on all the cases logged in system
• Maintain up-to-date information on processes, products, price lists, etc.
• Liaise with respective operations team for issues, follow-up and actions
• Establish and maintain good working relationships with clients/customers

Requirements:

• Min. 'N' / 'O' Levels
• Some call centre / order processing experience is preferred

Working hours: Monday to Friday, office hours

Location: West (Transport provided at Jurong East, Woodlands, Serangoon, Chua Chu Kang, Tampines, Paya Lebar, Harbourfront)

Interested candidates, please forward your resume to [email protected]

Consultant: Huang Jingsheng Kevyn (R1333338)

Recruit Express Pte Ltd (99C4599)