Total 51 cash management officer job vacancies in Customer Service category in D03 Queenstown, Tiong Bahru

Roles & Responsibilities :

• Able to work independently.
• Preferably able to start immediately.
• Good communication skill.
• Experience in Trade Bill will be an advantage.
• Support Sales Engineer.
• Handle Quotation / PO / DO / Invoice / Profit and Loss Statements / shipments / receivables from customers / payables to suppliers / Filing / any other ad hoc duties.
• Communicate with customers / suppliers.

Job Requirements :

• Minimum 1 year related working experience.
• Experience in using MS Office.

We offer attractive remuneration plus other benefits. If interested, please email with full resume to [email protected]

Highlights:

• Health insurance
• Dental reimbursement
• AWS + Performance Bonus
• Friendly environment
• Multiple buses to town
• Upcoming Havelock MRT Station (TE16) just outside our office

Job Summary:

The Customer Service Officer is an expert in account activities management focusing on delivering excellence to ensure service quality satisfaction.

Job Description:

• Effectively handle and manage customers’ feedbacks and complaints
• Responsible to upkeep the service level to ensure service excellence delivery to both internal and external customers and partners
• Responsible for front-office and back-office duties which includes customer enquiries, quotations, order processing and fulfilment
• Work closely with team members to ensure accurate and timely delivery of services
• Participate actively in the customer retention program and strategy
• Tracks and assist in collection of outstanding payments in relation to the income generated from your department
• Ad-hoc duties such as billing and filing
• Perform other duties or projects assigned

Requirements:

• Minimum Diploma and 3 years of experience in service-related industry
• Meticulous, organised and an effective team player
• Good command of English and Chinese, written and spoken, to liaise with English and Chinese speaking clients
• Immediate commencement

About our client: Our client is a leading international engineering services company, well-known for delivering large-scale projects for Oil & Gas, Petrochemical, Chemicals and Pharmaceutical industries.

*This is a yearly renewable role and the successful candidate will work on-site in our client's office.

Work Location: Alexandra

Working hours: 7:30 AM - 5: 30 PM, Mondays to Fridays

About the role:

• Answering of telephone calls
• Outgoing mails-postage reconciliation
• Coordinating of meeting rooms
• Registration of visitors pass
• Taxi bookings
• Receiving of documents on behalf of DMG department whenever they are shorthanded
• Maintenance of the registration printer
• Arranging of trunk calls
• The collection point for letters/cheques by Accounts to clients

About you:

• Minimum GCE “O” Level qualification
• At least 3 years' of experience in a similar role.
• Prior experience using telephone switchboard, unified communication systems (eg. phone, video conferencing etc)
• Previous experience with Microsoft Office software preferred
• Able to communicate with different levels of organization.
• Able to work effectively in a busy office environment.

*Please note that only shortlisted candidates will be contacted.

EA Name: Kingsforce Management Services Pte. Ltd.

EA License No: 94C3545

EAP Name: Paola Jane Ofrasio Fajardo

EAP Reg. No: R1325507

Join Our Friendly Team!

STOREFRIENDLY is one of Singapore's leading provider of self-storage solutions and the only provider in Singapore that has incorporated the usage of robotic self-storage technology. Our clients are mainly businesses and individuals who require clean, safe, climate-controlled and 24/7 access self-storage.

The Group expanded rapidly since its inception in 2019 and now has branches in Paya Lebar, Ubi, Bedok, Bukit Merah, Leng Kee and Clementi. To complement its suite of self-storage solutions, the Group also added moving services, wine self-storage and co-working spaces to our product offerings for customers.

The Group recently acquired its 5th building, Storefriendly Jurong East and is now recruiting more motivated, dynamic and friendly individuals to join the Team to support its expansion initiatives:

CUSTOMER SERVICE OFFICER

Highlights

• 9 am to 6 pm (no shift) - suitable for candidates with family or study commitments.
• Company will consider posting to most convenient branch for candidate.
• Attractive basic salary, allowances and performance incentives.
• Company structure facilitates career progression and job specialisation.

The Job

• Helping customers on-site to select suitable storage units, service and/or merchandise
• Process rental / renewal agreements, collect payment and maintain timely and accurate records
• Help customers to resolve requests or issues with their storage
• Check, report and follow-up on any maintenance issues required in the branch you are in-charge of.
• Prepare and submit reports as required

At Storefriendly, we believe that customer service is our top priority. We want our customers to feel like they're getting the best possible service. That's why we're looking for :

The Candidate

• Friendly and is good at finding solutions
• Patient and understanding
• Able to communicate with people from all walks of life
• Able to work independently and as part of a team

It will be advantageous if you also have at least 1 year working experience, especially if in sales/customer service and can start work immediately.

If you're a people person who loves helping others, then we want to hear from you! Write in now and tell us about yourself, expected salary and earliest availability.

About our client: Our client is a global MNC company in the Oil&Gas industry.

About the role: This is a 6-month maternity cover position, and we are looking for someone who can commit to the full term. If you are a proactive, organized individual with experience in customer service or administrative roles, we encourage you to apply.

1) Order Processing:

● Support in the registration of vessels, ITT, trucking and drumming orders in MyService accurately
● Update customer orders based on instructions from Account Manager
● Create relevant feed/run down order in the Industrial Terminals.

2) Trucking and Drumming activities:
● Coordinate and plan drumming activities
● Book time slots for trucking activities
● Liaise with haulier to optimize planning
● Coordinate service disruptions with Account Manager and Operations
● Coordinate and plan drum delivery and collection

3) Documentation Handling:

● Conduct relevant Customs Clearance Processes
● Handle shipping and ITT documentation
● Handle prevailing administrative tasks for the department
● Perform relevant dispatcher activities on the terminal

4) Periodic Reporting:
● Assist Account Managers with manual inventory reports for customers
● Create all other prevailing periodic reports, including Qliksense

About you:

• Prior experience in a customer service or administrative role in the Oil & Gas industry is advantageous.
• Ability to manage multiple tasks and deadlines effectively in a fast-paced environment.
• Basic understanding of logistics, shipping, and customs clearance processes is preferred.
• Strong attention to detail and accuracy in handling data and documentation.
• Excellent organizational skills and the ability ovpato prioritize tasks effectively.
• Strong communication and interpersonal skills, with the ability to work well with team members, customers, and external partners.
• Ability to work independently and as part of a team in a fast-paced environment.
• Excellent organizational skills and the ability vto prioritize tasks effectively.

Other:

• Work location: Penjuru (transport provided at Jurong East)
• Work hours: Monday to Friday (8.30am to 5.30pm)
• Contract duration: 6 months (Jan to Jun 2025)

*Please note that only shortlisted candidates will be contacted.

Employment Agency: Kingsforce Management Services Pte. Ltd.

Employment Agency Licence No: 94C3545

EA Personnel: Wong Pik Kiun (Kimberly)

EA Personnel Reg. No.: R1984508

Performance Motors Limited (PML), a Sime Darby Motors Company, endeavours to be the undisputed leader in the automobile industry. As the dealer of BMW cars and motorcycles in Singapore since 1979, Performance Motors has been synonymous with performance and sheer driving pleasure.

Job Description

• Handle calls at all times and charge (wrap up code) accordingly if any
• Act as first point of telephone contact for customer support requests
• Obtain precise customer personal particulars, vehicle registration, car ownership (raise change management form for amendment / update)
• Check for support agreement / warranty validity per local guideline.
• Ensure all inbound/ outbound calls, including customer compliments and complaints logged in CRM system are defined
• Log complete and accurate data within the call logging tool (CRM) and booking appointment (date/time) for all 3 service centres & ensure mobility service are offered to customer at all time
• Provide technical call screening and assign call to the appropriate delivery method and payment type
• Optimise available workshop capacities by effectively assigning work/ cars to each service centres
• Provide customer with call number for follow-up and set customer expectations on the next steps in the service delivery process
• Provide best effort technical advice to customer in a timely and professional manner
• Assist in special product campaign or promotions
• Arrange for airport service, pickup and delivery for customers
• Schedule customers for professional car care services
• To ensure daily service level achievement
• Assist in generating daily, weekly and monthly reports as and when required

Requirements

• Minimum ‘O’ Levels
• Minimum 2 years in Customer Service industry or 2 years in Call Centre support
• Team player
• Good Customer Service and communications skill
• 5.25 Alternate saturday

Sime Darby, ranked No. 25 in the Fortune Southeast Asia 500 list, is the parent company of Sime Darby Motors, a leading automotive player in the Asia-Pacific region. With a presence in nine markets—Malaysia, Australia, China, Hong Kong, Macau, New Zealand, Singapore, Thailand, and Taiwan—Sime Darby Motors is invested across the entire automotive value chain, from assembly, importation, distribution, and retail, to after-sales services and rental. With over 13,900 employees across these markets, we are committed to delivering excellence in every aspect of our business

Job Responsibilities:

• Handle calls and emails promptly by providing accurate and timely information, alternatives and solutions to customers on relevant products and services
• Respond to customers' queries and concerns with the aim of achieving first call resolution satisfactorily
• Depending on the projects assigned, candidates may be required to perform cross selling and upselling of products and services to existing customers and prospects

Requirements:

• Able to communicate fluently in English and at least one other language to attend to non-English speaking customers
• Prior experience in a call centre environment is preferred
• Candidates with prior customer service experience in other businesses and operations may be considered as well
• Possesses a customer service mind set and is able to empathies with customers and quickly grasp the issues they’re facing

Job Highlights:

Enhance exposure to the government sector

Nearest MRT: Woodlands

Working hours: Monday - Thursday: 8.30am – 6.00pm, Friday: 8.30am – 5.30pm

Salary: up to $2,550 per month

Contract duration: 6 months

Job Description:

• Provide IT service support to the school in the preparation and delivery of full-time, part-time academic modules, outreach, projects and events such as software, hardware, and classroom/laboratory setup, troubleshooting and any other ad-hoc duties during and after office hours.
• Perform all general maintenance of the school IT laboratories.
• Managing and monitoring all installed both physical or virtual systems and infrastructure.
• Support and participate in events organized by the school.

Job Requirements:

• Only Singaporean.
• Minimum Higher Nitec & Diploma in any related discipline.
• Fresh graduates with IT experiences are welcome to apply.
• Relevant industry certifications such as CCNA, MCSE, VMware, Microsoft Azure / AWS, Palo Alto, BizSafe Level 2, will be an added advantage.

Interested candidates please click “Apply Now”. We regret to inform you that only shortlisted candidates will be contacted for further interviews.

Rachel Tham Pei See
R23114253
BGC Group Pte Ltd (Outsourcing)
EA 05C3053

COMPANY DESCRIPTION

MINDS has been caring for Persons with Intellectual Disabilities (PWIDs) and their families since 1962.

Grounded in the belief that all PWIDs have innate abilities and talents, MINDS is committed to empowering them and enhancing their quality of life, while advocating for greater inclusivity for PWIDs as a nation.

MINDS is today one of the largest charities in Singapore employing more than 850 staff. With the key focus to expand community-based services, improving the employability of PWIDS, strengthening education, and engendering inclusive community living, MINDS offers a holistic range of services and programmes across the PWIDs’ lifespan.

These include schools, employment and training development centres, home-based care services and community-based services to cater to the physical, psychological, environmental and social needs of PWIDs. For more information, please visit www.minds.org.sg.

RESPONSIBILITIES

• Responsible for overall IT infrastructure stability, resilience and performance including physical and virtual servers and network resources.
• Responsible for ensuring appropriate IT infrastructure capacity to ensure optimum operational performance for the organisation.
• Coordinates and works with resources (internal and external) to meet established project milestones and to achieve project deliverables.
• Identifies areas for improvement, develop an improvement program and monitors the implementation to increase process efficiency.
• Recommends suitable technology infrastructure updates to develop long-term and short-term planning.
• Assists in developing IT budget for IT infrastructure.
• Develop plans for implementation of new projects, perform Project Management.
• Participates in evaluations, recommends and plans implementations of new technologies and platforms to determine alignment with business’s needs.
• Manages resource availability to continuously support the business, including backup administration.
• Reviews all new and updated processes and procedures introduced into the production environment to ensure SLA compliance for both outsourced and internally managed services. • Participates in the development, maintenance and testing of disaster recovery plans as required & implements improvements.
• Provides mentoring and support to Business and Usual (BAU) ICT Executives.
• Manage response to alerts and notifications of after-hours activity.
• Travel to branches as required.
• Off-hour support as required.

• Degree Computer Science or Technology related studies

• Preferably with some years’ (8-10) experience in IT management level of similar sized structure and business, hands on experience and technical knowledge of applications and communications infrastructure
• An added advantage for those familiar with ITIL

Join Our Friendly Team!

STOREFRIENDLY is one of Singapore's leading provider of self-storage solutions and the only provider in Singapore that has incorporated the usage of robotic self-storage technology. Our clients are mainly businesses and individuals who require clean, safe, climate-controlled and 24/7 access self-storage.

The Group expanded rapidly since its inception in 2019 and now has branches in Paya Lebar, Ubi, Bedok, Bukit Merah, Leng Kee and Clementi. To complement its suite of self-storage solutions, the Group also added moving services, wine self-storage and co-working spaces to our product offerings for customers.

The Group recently acquired its 5th building, Storefriendly Jurong East and is now recruiting more motivated, dynamic and friendly individuals to join the Team to support its expansion initiatives:

CUSTOMER SERVICE OFFICER

Highlights

• 9 am to 6 pm (no shift) - suitable for candidates with family or study commitments.
• Company will consider posting to most convenient branch for candidate.
• Attractive basic salary, allowances and performance incentives.
• Company structure facilitates career progression and job specialisation.

The Job

• Helping customers on-site to select suitable storage units, service and/or merchandise
• Process rental / renewal agreements, collect payment and maintain timely and accurate records
• Help customers to resolve requests or issues with their storage
• Check, report and follow-up on any maintenance issues required in the branch you are in-charge of.
• Prepare and submit reports as required

At Storefriendly, we believe that customer service is our top priority. We want our customers to feel like they're getting the best possible service. That's why we're looking for :

The Candidate

• Friendly and is good at finding solutions
• Patient and understanding
• Able to communicate with people from all walks of life
• Able to work independently and as part of a team

It will be advantageous if you also have at least 1 year working experience, especially if in sales/customer service and can start work immediately.

If you're a people person who loves helping others, then we want to hear from you! Write in now and tell us about yourself, expected salary and earliest availability.

New medical group seeking to enlist the services of a Primary Care Physician who will be responsible in delivering the best, up-to-date medical care to all patients of the medical group.

Primary Care Responsibilities

1. Manage a wide range of general practice cases, from infants to elderly patients.
2. Perform developmental assessments, physical exams, and refer to secondary care as needed.
3. Develop care plans and set measurable outcomes aligned with Healthier SG guidelines.
4. Provide acute and emergency care, managing referrals in critical cases.
5. Conduct personalized health screenings based on patient health and risk factors.
6. Perform simple bedside procedures.
7. Provide safe and regulated telemedicine consultations.
8. Ensure all issued medical certificates are justified and appropriately documented.
9. Collaborate with allied health services (e.g., physiotherapy, podiatry) for comprehensive patient care.

B. Principal Officer Responsibilities

1. Collaborate with Clinic Ops/Area Manager and Clinic Supervisor to ensure punctual daily operations.
2. Coordinate with CMO on clinic services and medication specific to location and client needs.
3. Implement MOH directives and company policies as received from the CMO.
4. Advise on incidents and feedback in line with the Company’s reporting framework.
5. Oversee locum doctors for punctuality, discipline, and standards.
6. Regularly inform the CMO of clinic issues requiring improvement.

C. Additional Responsibilities

1. Carry out additional tasks assigned by the CMO for patient care and business needs.
2. Work with the CMO to develop chronic disease management pathways.

Requirements:

• MBBS/MD with at least PGY 6 experience and a current SMC Practising Certificate. BCLS accreditation required; ACLSpreferred.
• Postgraduate qualifications in areas like Occupational Health, DWD, GDFM, or MMED.
• Strong bedside manners and excellent patient communication skills.
• Highly motivated, proactive, and humble, with a willingness to learn and collaborate effectively within a clinical team and allied health providers.

Job Description

. Handling of customer LCL / FCL bookings and handle nomination accounts

. Coordinate and arrange Import / Export shipment delivery

. Closing / Finalizing of job files

. Handle customers’ enquiries

. Liase with customers’ and internal department to

execute customers’ instruction

Requirement

. Minimum GCE ‘O’ Level

. Good interpersonal and able to interact with all level

. Prefer 1-2 years experience in freight forwarding & consolidation

Key Highlights

• Nearest MRT: Kent Ridge
• Working Hours: Mon- Fri (office hours)
• Salary:  Up to $2,500 per month
• Contract Duration: 8 months

Key Responsibilities

• Handle Admissions and Scholarships enquiries via email and telephone.
• Attend walk-in Admissions and Scholarships enquiries (if required).
• Any other ad-hoc duties.

Key Requirements:

• Min GCE A-Level / Diploma and above in any related field
• Proficient in MS Office (Outlook, Excel, IE) and Zoom will be a plus!

Interested candidates please click "Apply Now". We regret to inform you that only shortlisted candidates will be contacted for further discussion.

Venice Kang
Outsourcing Team

BGC Group Pte Ltd

Registration No.: R23117645
EA License Number: 05C3053

Job Description

• Responsible for providing day-to-day customers services queries and request via phone and email.
• Able to communicate complex questions in a relatable and understandable manner.
• Ensure that customer service transactions and inquiries are handled promptly and accurately.
• Ability to work independently manages cases, including maintaining accurate and proper records.
• Responsible for the management of change, quality assurance and change management for assigned projects.
• Implement procedures and processes in accordance with laid down guidelines.

Requirements

• GCE ‘O’ Level or higher
• Has good communication and interpersonal skills
• Fresh Graduates are welcomed

Job Highlights:

Enhance exposure to the government sector

Nearest MRT: Orchard

Working hours: 8.30am – 6.00pm (Monday to Thursday), 8.30am – 5.30pm (Friday)

Salary: up to $2,390 per month

Contract duration: 12 months

Job Description:

1. Provide administrative support which include:

• Updating the various databases & training records.
• Liaising with community partners for community service opportunities, probationer’s progress and documents.
• Liaising with external stakeholders to coordinate learning opportunities for staff.
• Preparing relevant community service documents for probationers and agencies.
• Managing specified documents (e.g. training feedback form) through online platforms and directing the relevant information to respective departments.
• Tracking of probationer’s progress on community service and supporting relevant officers to ensure probationers completes their required number of hours ordered by the Court for community service.
• Updating the casefiles in the online case management system.
• Preparation of onboarding schedules for new officers.
• Preparation for regular and ad-hoc training (eg. Logistics, administrative support, outlook invites).

2. Support in digitalisation of training / Design engaging and visually appealing event/training Electronic Direct Mailers (EDM) to promote event/trainings.

3. Support and collaborate with the PD team in drafting emailers to encourage/assess staff training nominations and participation.

4. Support in the planning and execution of special/ group projects with partners.

5. Assist in the planning and execution of engagement and appreciation events.

Job Requirements:

• Only Singaporean
• Minimum Diploma in any related discipline
• Proficient in Microsoft Office tools & Canva

Interested candidates please click “Apply Now”. We regret to inform you that only shortlisted candidates will be contacted for further interviews.

Rachel Tham Pei See
R23114253
BGC Group Pte Ltd (Outsourcing)
EA 05C3053

About our client: Our client is a leading pharmaceutical manufacturing company.

*Job type: Contract, part-time

*Duration: 6 months

*Working days and schedule:

• 2 weekdays onsite (8 hours)
• 12 hours remote work on weekends (WFH)

About the role: The Automation Support has a solid understanding of manufacturing processes and industry-specific Good Manufacturing Practice (GMP) requirements. This role reports to the Automation Manager at the Singapore manufacturing site and is essential for ensuring the efficient operation and optimization of production processes.

Responsibilities:

• Address abnormal production situations and emergencies, such as process outages, critical alarms, or equipment failures.
• Diagnose issues and take immediate corrective actions or perform manual interventions with the Manufacturing supervisor or delegate to restore normal operations and prevent safety or quality incidents.
• Collaborate with the production team to maintain stability in production processes and ensure smooth operations.
  Identify opportunities for operational improvements and implement optimization strategies.
• Assist Standard Users with system-related queries and issues.
• Provide support to manufacturing operations outside regular office hours, responding to urgent requests and ensuring timely resolution of issues.
• Be available for holidays and overtime as needed.
• Adjust work schedule as required to meet production demands.
• Participate in manual intervention remediation projects, identifying and implementing changes to the system, as well as performing test executions.
• Adhere to all applicable EHS requirements.
• Foster a fair and respectful environment, aligning behavior with company's Code of Conduct.
• Perform any additional duties as assigned by the supervisor.

About you:

• Degree / Diploma / Nitec in Chemical Engineering / Bioengineering / Chemical & Biomolecular Engineering / Pharmaceutical Engineering.
• Relevant years of experience: 2 - 4 years (Degree holders) OR 4 - 6 years (Diploma holders) OR 6 - 8 years (Nitec holders).
• Problem-Solving skills with the ability to respond quickly and effectively in emergency situations.
• Skilled in navigating and utilizing PCS7 systems.
• Good interpersonal skills for effective communication and teamwork.
• Experience in optimizing processes and providing user support.
• Capable to work independently and manage support requests outside of regular office hours.
  

*Please note that only shortlisted candidates will be contacted.

EA Name: Kingsforce Management Services Pte. Ltd.

EA License: 94C3545

EAP Name: Paola Jane Ofrasio Fajardo

EAP Reg No: R1325507

Spa Esprit Group, established in Singapore in 1996, is a renowned beauty, lifestyle, and F&B brand with a diverse portfolio including Strip, Browhaus, and Tiong Bahru Bakery. With a mission to meet the lifestyle needs of the modern consumer, each of the nine companies within the group sets trends and values quality, value, and innovation. Operating globally with over 70 retail outlets in nine cities, including Singapore, New York, London, Shanghai, and Hong Kong.

JOB PURPOSE

Responsible for accepting inbound calls and enquiries in a competent, courteous, efficient manner and be the proactive point of contact for customers

CRITICAL ACCOUNTABILITIES

• To answer all customer telephone and enquiries accurately, consistently, and with confidence within agreed service time.
• Deal competently with customer complaints and take all possible action to resolve problems in a professional and customer-focused manner so to achieve customers’ full satisfaction.
• Using on-line systems to access data to answer customer enquiries within agreed service time.
• To take customer bookings for all products and services and accurately enter relevant booking data into the computer system, always offering the most suitable products and services to the customer.
• Provide technical information when required.
• Highlight opportunities and suggest solutions to improve work procedures, technology, and service.
• Maintain statistics for complaints & enquiries.

MINIMUM JOB REQUIREMENTS

• Good communication and interpersonal skills.
• Ability to change & adapt (high adaptability).
• Self-starting.
• People-centric.
• Able to take accountability.

About our client: Our client is one of the MNC companies in the Chemical industry.

About the role:

• Support onsite helpdesk and workplace operation in Singapore.
• Support offshore colleagues (e.g. India, Japan and Korea) colleagues via remote support tool.
• L1 Triage with ServiceNow tickets assignment, tracking and resolution within SLA.
• Responsible for Asset inventory.
• Microsoft Intune Laptop/desktop lifecycle for new hires/ resigned.
• Supports Site IT and lab Applications as backup.
• Support IT office technology (e.g. File, print services, IP phones & etc).
• Hand on support for network and PC hardware issues.
• Configure printers and label printers on network and resolve printer problems.
• Participate in global/local projects to deliver solutions on-site.
• Email messaging support configurations, troubleshooting (Lotus Notes Archive)
• Managing User Accounts, Profiles, Groups & resource Permissions.

About you:

• Bachelor’s degree/Diploma in Information Technology, Computer Science, or a related field.
• 2-3 years of experience in IT support or a similar role, preferably in the chemical industry.
• Experience with helpdesk ticketing systems (e.g., ServiceNow).
• Proficiency in Microsoft Intune for managing laptop/desktop lifecycles.
• Familiarity with remote support tools for assisting offshore colleagues (India, Japan, Korea).
• Strong knowledge of network and PC hardware troubleshooting.
• Experience in configuring and resolving issues with printers and label printers.
• Understanding of email messaging support configurations and troubleshooting (e.g., Lotus Notes Archive).
• Familiarity with asset inventory management.
• Good Team player and communication skills.
• Strong teamwork and collaboration abilities.
• Good organizational skills with attention to detail.
• Ability to manage user accounts, profiles, groups, and resource permissions effectively.
• Willingness to participate in global/local projects.
• Ability to support site IT and lab applications as needed.

Others:

• Work location: Jurong Island (company transport provided)
• Work hours: Mon - Fri (8.00am - 4.30pm)
• Contract Duration: 1 year, subject to extension

*Please note that only shortlisted candidates will be contacted*

Employment Agency: Kingsforce Management Services Pte. Ltd.

Employment Agency Licence No: 94C3545

EA Personnel: Wong Pik Kiun (Kimberly)

EA Personnel Reg. No.: R1984508

Enhance exposure to the government sector

Nearest MRT: Outram Park

Working hours: 8.30am – 6.00pm (Monday to Thursday), 8.30am - 5.30pm (Friday)

Salary: up to $3,200 per month

Contract duration: 3 months (possibility of extension)

Job Description:

• Support various committees in complaints and disciplinary processes
• Advise on possible avenues/options and draft comprehensive reports
• Collaborate with legal counsel on case preparation for Disciplinary Tribunals
• Draft responses to enquiries from doctors and the public

Job Requirements:

• Only Singaporean.
• Minimum Diploma & above in any related discipline.

Interested candidates please click “Apply Now”. We regret to inform you that only shortlisted candidates will be contacted for further interviews.

Rachel Tham Pei See
R23114253
BGC Group Pte Ltd (Outsourcing)
EA 05C3053

Performance Motors Limited (PML), a Sime Darby Motors Company, endeavours to be the undisputed leader in the automobile industry. As the dealer of BMW cars and motorcycles in Singapore since 1979, Performance Motors has been synonymous with performance and sheer driving pleasure.

Job Description

• Greet and meet every customers in the most friendly manner
• Handle calls at all times and charge (wrap up code) accordingly if any
• Act as first point of telephone contact for customer support requests
• Obtain precise customer personal particulars, vehicle registration, car ownership (raise change management form for amendment / update)
• Check for support agreement / warranty validity per local guideline.
• Ensure all inbound/ outbound calls, including customer compliments and complaints logged in CRM system are defined
• Log complete and accurate data within the call logging tool (CRM) and booking appointment (date/time) for all 3 service centres & ensure mobility service are offered to customer at all time
• Provide technical call screening and assign call to the appropriate delivery method (CSA) and payment type
• Optimise available workshop capacities by effectively assigning work/ cars to each service centres
• Provide customer with call number for follow-up and set customer expectations on the next steps in the service delivery process
• Provide best effort general advice to customer in a timely and professional manner
• Assist in special product campaign or promotions
• Arrange for airport service, pickup and delivery for customers
• Assist schedule customers for professional car care services
• To ensure daily service level achievement, monitor customer’s waiting time, look out for body language etc.
• Assist in generating daily, weekly and monthly reports as and when required
• Hand over vehicle to customers with basic work explanation.

Job Requirements

• Minimum Diploma holders and above
• Able to work under pressure and fast-pace environment
• Preferably 2 years in Customer Service industry or 2 years in Call Centre support
• Good Customer Service skills
• Good Communication skills

Sime Darby Motors is the automotive arm of Sime Darby. One of the leading automotive players in the Asia-Pacific region with presence in nine markets, Sime Darby Motors spans across Malaysia, Australia, China, Hong Kong, Macau, New Zealand, Singapore, Thailand, and Taiwan. A key industry player, it is actively invested across the entire value chain of the automotive business, from assembly, importation, distribution and retail, to after-sales services and rental, with more than 12,000 employees across the nine markets.

Job Highlights:

Enhance exposure to the government sector

Nearest MRT: Havelock

Working hours: 8.30am – 6.00pm (Mon – Thurs), 8.30am – 5.30pm (Fri)

Salary: up to $2,500 per month

Contract duration: 11 months

Job descriptions:

• Handle enquiries such as calls and emails from the employers and migrant workers.
• Assist to e-route, review and tabulate consent forms and other cases to relevant team
• from the companies’ submission.
• Manage consent mailbox and replies.
• Follow up on clarifications and queries from migrant workers and employers on the requirement.
• Collate necessary statistics for reporting on status of the compliance checks done.
• Handling of returned mails for letters sent out by relevant team
• Manage the queries and process appeals against insufficient quota/ local workforce discrepancy.

Job requirements:

• Singaporean only.
• Candidates without experiences are welcome to apply.
• Proficient in MS Office.

Interested candidates please click “Apply Now”. We regret to inform you that only shortlisted candidates will be contacted for further interviews.

Rachel Tham Pei See
R23114253
BGC Group Pte Ltd (Outsourcing)
EA 05C3053

Customer Service Delivery

~ Assist Customer In Refueling Their Vehicle

~ Traffic Control At Forecourt

~ General Housekeeping

~ Any Other Responsibility From Time To Time

~ Part-Time

~ 3pm till 7pm Monday till Friday

~ Near Tiong Bahru Market

Performance Motors Limited (PML), a Sime Darby Motors Company, endeavours to be the undisputed leader in the automobile industry. As the dealer of BMW cars and motorcycles in Singapore since 1979, Performance Motors has been synonymous with performance and sheer driving pleasure.

Job Description

• Greet and meet every customers in the most friendly manner
• Handle calls at all times and charge (wrap up code) accordingly if any
• Act as first point of telephone contact for customer support requests
• Obtain precise customer personal particulars, vehicle registration, car ownership (raise change management form for amendment / update)
• Check for support agreement / warranty validity per local guideline.
• Ensure all inbound/ outbound calls, including customer compliments and complaints logged in CRM system are defined
• Log complete and accurate data within the call logging tool (CRM) and booking appointment (date/time) for all 3 service centres & ensure mobility service are offered to customer at all time
• Provide technical call screening and assign call to the appropriate delivery method (CSA) and payment type
• Optimise available workshop capacities by effectively assigning work/ cars to each service centres
• Provide customer with call number for follow-up and set customer expectations on the next steps in the service delivery process
• Provide best effort general advice to customer in a timely and professional manner
• Assist in special product campaign or promotions
• Arrange for airport service, pickup and delivery for customers
• Assist schedule customers for professional car care services
• To ensure daily service level achievement, monitor customer’s waiting time, look out for body language etc.
• Assist in generating daily, weekly and monthly reports as and when required
• Hand over vehicle to customers with basic work explanation.

Job Requirements

• Minimum Diploma holders and above
• Able to work under pressure and fast-pace environment
• Preferably 2 years in Customer Service industry or 2 years in Call Centre support
• Good Customer Service skills
• Good Communication skills

Sime Darby Motors is the automotive arm of Sime Darby. One of the leading automotive players in the Asia-Pacific region with presence in nine markets, Sime Darby Motors spans across Malaysia, Australia, China, Hong Kong, Macau, New Zealand, Singapore, Thailand, and Taiwan. A key industry player, it is actively invested across the entire value chain of the automotive business, from assembly, importation, distribution and retail, to after-sales services and rental, with more than 12,000 employees across the nine markets.

* Basic Salary & Allowance

* AWS & Performance Bonus

* Medical, Dental & Insurance Benefits

RESPONSIBILITIES:

• To receive and make inbound & outbound calls from/ to customers.
• To perform job order taking/ entry, related to vehicle breakdown.
• To accurately capture and submit job order via GPS/CAD system.
• To assign jobs and monitor job status.
• To liaise with contractor when there is a need to utilize their services.
• To handle all calls in a professional and courteous manner.
• To attend to customers' complaints and escalate complaints to supervisor, if necessary.
• To perform credit card sale transaction when required.
• To undertake adhoc tasks as and when assigned.

REQUIREMENTS:

• Minimum ‘N’ Level and above.
• Preferably with 1 to 2 years working experience in Customer Service.
• Good computer and communication skills will be advantage.
• Good team player who is service-oriented.
• Able to work on rotating shifts, including weekends and public holidays.
• Entry level with positive attitude are welcome to apply.

About our client: Our client is an EPC contractor in the Offshore Oil & Gas industry.

About the role:

• Provide technical support for JD Edwards EnterpriseOne applications, troubleshooting issues and ensuring system availability and performance.
• Collaborate with cross-functional teams to analyze, configure, and implement system enhancements and upgrades.
• Conduct regular system maintenance, including patching, updates, and monitoring system health.
• Offer end-user training and create documentation to facilitate efficient use of JDE applications.
• Respond promptly to user queries, identifying root causes and implementing solutions in a timely manner.
• Participate in the development and execution of test plans for system changes and enhancements.
• Maintain compliance with security standards, ensuring data integrity and confidentiality within the JDE environment.
• Proactively identify opportunities to streamline processes and optimize system performance.

About you:

• BSc Computer science or similar
• At least 3 years of working experience in providing applications/system support for JD Edwards.

Other information:

• Work location: West (company transport is provided in selected MRT stations)
• Working days: 5 days

*Please note that only shortlisted candidates will be contacted. *

Employment Agency: Kingsforce Management Services Pte. Ltd.

Employment Agency Licence No: 94C3545

EA Personnel: Vikneswaaree Subramaniam

EA Personnel Reg. No.: R24124033