Total 19,562 customer service manager job vacancies in Customer Service category in Singapore

Responsibilities:

• Process inquiries and enter customer orders.
• Develop positive and productive relationship with assigned accounts and serve as point person/expert on specific customers’ needs.
• Provide customer service for accounts and interacting with customers via email, fax and telephone, throughout Asian region.
• Monitor and assist in the maintenance of general and custom and market inventory and make appropriate recommendations to the Manager and the Outside Sales person.
• Maintain an effective working relationship with Outside Sales person and all other cross-functional personnel in the region as well as with our corporate headquarters, manufacturing and logistics in the USA.
• Know and adhere to all relevant company policy, procedures and work rules.
• Perform special assignments as required by Director – Logistics & Customer Service.

Requirements:

• Degree in Business/Engineering is preferred.
• Minimum 3 years relevant work experience preferred.
• Computer skills required.
• Experience/knowledge in dealing with Industrial Products will be an added advantage.

Job ID: L649RRW5

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9740

http://www.peopleprofilers.com

EA License Number: 02C4944
Registration Number: R1330005
Posting Personnel: Reeve Lim Kok Kiong

• Position: Customer Service Executive [Freight Forwarding]
• Working Days: Mon-Fri 9am – 6pm / Sat alternative 9am – 1pm
• Working Location: Vision Exchange (Jurong East)
• Salary: $2800 – $3000

Interested applicants can also send your resume to WA: +65 8827 8712 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Job Descriptions:

• Handle customers’ shipments.
• Co-ordinate & Liaise with vendors between customers and transporters, warehouse etc
• Provide support to sale department
• Assist in documentation
• Assist in invoicing

Job Requirements:

• With relevant working experience is preferred.
• With Diploma in Logistic / relevant discipline is preferred.
• Training provided

Responsibilities:

• Communicate with overseas office/agents/shipping line/customers
• Attend to all customers’ inquiries via telephone or email and to response timely and accurately to their queries.
• Ensure proper coordination of all shipments
• Monitor and resolve and follow up closely with customers on any disputes cases.
• Maintain a proper and efficient filing system of all documents for easy and systematic retrieval.
• Perform other duties as assigned

Requirements:

• Min ‘O’ Level
• Proficiency in MS office
• Meticulous, good interpersonal skills, team player and positive work attitudes
• Able to work in fast paced environment.
• High stress tolerance
• Works well under pressures/deadlines
• Ability to work effectively, independently and in a Team environment.
• Excellent verbal and written communication skills

Qualified or interested candidates, please submit your updated resume in MS format by using the Apply Now Button or email to shinleng.liew(at)cvistahr.com

Candidates are also encouraged to contact our office where our approachable Consultants will address any inquiries and advice you with relation to this job advertisement. Our dedicated HR Consultants will get in touch with shortlisted candidates for a confidential discussion

R23119309 | EA License 16C7883

Our Client is a TV, Firming Service MNC. Due to their current expansion plan, they are looking for an Logistics Manager to join their team, in hopes of developing the current high performing team. They are located in the East.

Responsibility

• Manage all activities and communications related to project shipments, ensuring accuracy and timely documentation.
• Follow standard procedures and complete necessary legal and administrative formalities for third-party hires.
• Inform internal teams of shipment timelines for effective planning and deadline adherence.
• Assist the Sales Team with freight estimates for quotations.
• Analyze and determine logistics budgets to meet project needs.
• Work with the Finance Department to secure budget approvals and complete documentation.
• Ensure high accuracy in logistics documentation.
• Optimize service quality and pricing for logistics activities.
• Ensure timely equipment receipt by coordinating with freight forwarders and addressing any issues.
• Build strong relationships with other departments.
• Assist with sourcing, negotiation, cost management, quality, and delivery terms. Manage procurement and rental of external resources.
• Maintain positive relationships with suppliers for optimal pricing and support.
• Develop and enhance SOPs for logistics and procurement.
• Support the implementation of goals and policies to enhance operations.

Requirement

• Min Diploma in Logistics or Supply Chain
• Min 5 years of working experience in managing logistics operations.
• Experience in Purchasing / Inventory/ Material/Logistic and Warehouse Management or equivalent.
• Supervisory experience will be added advantage
• Manage strategic plannings on movement of goods and equipment
• Knowledge in Permit declaration and custom clearance

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R21103987 (Yan Yongmao)

Application Infrastructure Specialist

• Location: Central
• Working Hours: Office hours (Hybrid)
• Remuneration Package: Up to $8,500 + AWS

We are seeking an Application Infrastructure Specialist with a knack for analyzing complex ICT challenges and proposing effective solutions, coupled with strong communication skills to seamlessly coordinate across teams. This role requires adept problem-solving abilities, adaptability to evolving technologies, and a meticulous attention to detail in managing project milestones and ensuring high-quality standards.

Responsibilities:

• Technical Project Oversight: Responsible for overseeing all technical aspects of ICT infrastructure projects from initiation through to implementation. Study business and application requirements, review existing organizational ICT infrastructure, and design and implement ICT architecture to meet current and future needs.
• Vendor and Contract Coordination: Manage designated vendors and ICT contracts to ensure contractual obligations are met, supporting successful project delivery. This includes overseeing vendor performance, adherence to timelines, budgets, and quality standards.
• Infrastructure Evaluation and Enhancement: Evaluate the effectiveness of current ICT infrastructure plans, programs, and initiatives. Identify areas for improvement and propose enhancements to meet evolving infrastructure requirements and technological advancements.
• Coordination and Reporting: Accountable for coordinating technical activities, providing status reports, and ensuring infrastructure and resources are delivered on time, within budget, and according to high-quality standards. Adjust project plans and resources as necessary to meet project team expectations.
• Milestone Tracking and Adjustment: Track key project milestones and proactively adjust technical plans and resources to ensure alignment with project goals and timelines. Maintain communication with stakeholders across the enterprise to manage scope, risks, and resources effectively.

Requirements:

• Degree or diploma in Computer Science or equivalent with a minimum of 5 years of relevant experience in ICT infrastructure operations.
• Proficient in Microsoft Windows and SQL Server clustering technologies. Experience with VMware virtualization suite, including vSAN, and capability to install, design, and support VMware infrastructure. Hands-on experience with enterprise backup solutions, responsible for strategy, performance tuning, and ensuring system RPO and RTO are met.
• Good to have proficiency in AWS and Azure cloud services, including IaaS, SaaS, and PaaS. Experience in deploying, managing, and optimizing cloud environments.
• Knowledge of system vulnerability management and CIS (Center for Internet Security) compliance standards. Ensure infrastructure meets security requirements and proactively manage vulnerabilities.
• Strong technical project oversight skills with experience managing ICT projects from initiation to completion. Ability to coordinate technical aspects effectively, ensuring alignment with project goals and technical requirements.

If you are excited about this opportunity and enjoy making things happen, apply now!

OR

Email your updated resume to: spat(at)scientecpersonnel.com by quoting "J47310" in your email subject for faster processing.

All job applications will be processed with strict confidence, and only shortlisted candidates will be contacted.

Aloysius Tan Sheng Rong - R22110441

ScienTec Consulting Pte Ltd - 11C5781

Location: Outram Park

Duration: 3 months (extendable)

Salary: $18.50 Per Hour

Working Hours: Monday - Thursday: 8:30am - 6:00pm, Friday: 8:30am – 5:30pm

Key Responsibilities:

• Support the team in adhering to project timelines, including promptly addressing stakeholder inquiries.
• Organize meetings as needed, including sending invitations, preparing agendas, and compiling necessary materials.
• Help the team stay on track with project deadlines for reviewing frameworks, ensuring timely and successful completion.

Requirements:

• Singaporeans only.
• Minimum degree holder in any discipline.
• Prior working experience in healthcare/education will be advantageous.
• Proficient in MS Office applications.
• Detail-oriented and able to multi-task various projects.

Interested candidates may apply via email to [email protected] (indicating Job ID J47349 for faster processing). All job applications will be processed with strict confidence and only shortlisted candidates will be contacted.

Law XinXuan Stesha - Outsourcing Team

ScienTec Consulting Pte Ltd - 11C5781

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

Opportunity

The candidate is required to re-engineer existing systems, provide solutions to integrate multiple platforms, provide technical support to maintenance team, support system testing and commissioning and compile operation manuals for systems and be involved in Customer Care Pre/Post-variation order activities. This candidate will also be tasked to take on and be accountable for keys maintenance activities, including providing the required project support from start to completion of various project stages.

Responsibilities:

• Assist team manager in managing day-to-day maintenance operation.
• Perform off site survey with clients to capture essential requirements.
• Re-engineer the systems through analysing and identifying areas for modifications/ enhancements.
• Provide solutions to resolve and/or integrate multiple platforms and hardware, e.g., CCTV, security card access.
• Compile operation manuals and liaising with principal suppliers and maintenance teams on performance of systems on site.
• Provide on-site technical support for variation orders received by Projects Delivery and Customer Care departments.
• Support maintenance on testing and commissioning by drafting specific tests and commissioning plans and rectification of systems’ faults.
• Resolve complex technical system issues and coordinate with both internal teams and external vendors /sub-contractors to meet client’s requirements.
• Provide guidance to junior engineers by providing hands-on training and guidance.
• Take on and be accountable for all system faults rectification and provide the required support to team members from start to full resolution stage.
• Support ad-hoc mini project planning, scheduling, and executing the delivery of projects within timeline and client’s expectations.
• Coordinate with internal resources and third parties/vendors, e.g. Sub- Contractors/Suppliers.
• Ensure all system faults are resolved within the required
• Ensure that all works are executed in accordance with approved requirements.
• Create and maintain comprehensive operational manual, including maintenance SOP.
• Perform safety and risk management for all works on site.
• Able to perform 24x7 standby duties to support maintenance and project teams when required.
• Any other duties that may be assigned.

Requirements:

• Preferably a Diploma in Electrical/Electronics/Engineering.
• 3 - 5 years of relevant job experience in similar fields.
• Solid technical knowledge related to ELV works and telecommunication infrastructures.
• Strong interpersonal, customer management and communication skills.
• A good team player with the ability to multi-task.
• Excellent written and verbal communication skills.
• Excellent team player with the ability to meet tight project timeline and system resolution

Job Description & Requirements

Successful candidate will assist Service Manager on the following tasks:

• Site daily operations, routine/ad-hoc maintenance and service work for industrial water treatment systems in semiconductor and pharmaceutical industries.
• Conduct routine equipment inspection, performance checking/review, data collection, repair and trouble-shooting of industrial pure water and wastewater systems.
• Perform regular PM /calibration for equipment and instruments.
• Any other duties given by Service Manager.

Skills and Experience:

• Degree/Diploma/Certificate in Chemical, Environmental or Mechanical Engineering.
• Preferably with 3-5 years of related experience in operations for industrial water treatment systems.
• Must be a hands on person
• A team player that is willing to work with different age groups and nationalities.

Responsibilities

• Assist the sales team in organizing schedules, managing sales documents, and effectively communicating relevant information to internal and external stakeholders.
• Collaborate with the Sales Manager in client meetings, ensuring seamless communication and fostering good customer relationships.
• Handle incoming sales inquiries and process orders through phone or email, ensuring all customer requests are met promptly and accurately.
• Ensure the availability and adequacy of sales-related equipment and materials, supporting the sales team in their daily operations.
• Provide excellent after-sales support by responding to customer inquiries and addressing any issues that may arise, ensuring high levels of customer satisfaction.
• Proactively inform clients of any unforeseen delays or problems, maintaining transparency and trust.
• Develop and maintain an organized filing system for managing sales databases, keeping all sales records up-to-date and easily accessible.
• Identify potential shortcomings in current sales processes and propose innovative solutions to enhance efficiency and effectiveness.

Requirements

• Diploma or higher qualification in Engineering field.
• Experience as a sales coordinator or in administrative roles.
• Interest in becoming a confident, customer centric and results driven salesperson in the future.
• Proficiency in MS Office and other computer applications relevant to the role.

Tan Cheu Hoon, Fenny

EA License No.: 02C3423

Personnel Registration No.: R22105896

The Job:

• Actively implement, drive, promote, monitor and manage safety in compliance with Company's guidelines
• Ensure compliance with Incident reporting guidelines of any major Equipment failures, Product Safety Incidents and/or Near misses on site according to company procedures and legislation
• Ensure compliance in required quantity/quality of toolbox talks/safety walks/ safety inspections
• Develop and maintain Relationship with Customers to understand their needs and expectations and solve any arising issues to ensure highest customer satisfaction

The Requirements:

• Minimum Degree Holder with min 5 years’ experience in the Service industry, preferably of industrial/engineering goods
• Good communication and interpersonal skills

Interested applicants can send their detailed resumes to [email protected] or call JANE @ 6735 1955.

CEI: R1104482

JANE LUI JIE'EN

Company Registration No. 199601303W

EA Licence No. 99C4599

Job Descriptions

• Prepare the store (front-of-house and back-of house) for business operations.
• Assist to run Shift and to ensure the following practices are carried out in your store.
• Performing station functions in Service/Kitchen area.
• Handle cleaning of dining and kitchen area.
• Carry out stewarding duties.
• Perform cashiering duties.
• Handle customer queries.
• Ensure compliance to food safety, hygiene and sanitation standards.

Job Requirements

• Secondary school education
• Working experience is not required.
• Service-oriented with a pleasant disposition.
• Ability to work in a fast-paced environment.

Benefits

• Meal Allowance approximate $300 per month
• City stores - about $200 per month
• Paid on work days

Working hours

• 5.5 days, 44 hrs, Shift hours 9 - 6pm, 2pm - 11pm

Job Responsibilities:

• Perform service administration effectively and maintain high customer service level
• Attend to customer enquiries and service bookings promptly and courteously
• Meet and provide technical advice and upsell workshop services to customers, assess and meet their expectations
• Provide accident claim advice, repair quotations, and other necessary administration work
• Provide administration and technical support to corporate customer
• Follow up with repair work and update customer of the work progress and ensure that jobs are completed on time for delivery and outgoing QC check
• Monitor the bike bookings and loading system and decide on priority service
• Coordinate with the Workshop Supervisor for efficient workflow to meet financial sales target by fast turnaround of bikes with excellent customer service and quality
• Monitor unpaid bills and follow up on outstanding credit

Job Requirements:

• Candidate must possess at least NITEC or equivalent
• At least 2 year(s) of working experience in the related field is required for this position
• Has passion for bikes and enjoys customer service
• Good communication skills
• Must possess a valid Class 2B license
• Possess a valid Class 2A/2 license is an advantage

By submitting your resume / application, it is deemed that you have acknowledge and give consent to the collection, use and disclosure of your personal data as provided in your application by the Company, for the purposes of verification, evaluation and other recruitment-related procedures in accordance with the Personal Data Protection Act.

Thank you for your submission and we regret that only shortlisted candidate will be notified.

• To represent the Company as first point of contact with the Customers.
• Receive shipment booking from customers.
• Coordinate with operations to arrange for shipment pick up.
• Monitor incoming shipments and investigate with origins on any current/ potential delays.
• Pro-actively update customers and business owners of shipment issues/ discrepancies/ delays.
• Check warehouse inventory report and ensure shpt movement are scheduled as plan.
• Take customers feedbacks/ complaints, documenting the same in the record and escalating to the Supervisor for advice and resolution.

Requirements:

• Minimum Diploma or Degree in Business / Transport & Logistics
• Minimum 3 years related experience in freight and supply chain industry

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)

Recruit Express Pte Ltd (EA Licence No: 99C4599)