Total 7,633 executive officer job vacancies in Customer Service category in Singapore

Info can be shared: -

• Basic Up $3000 + AWS + VB
• Freight Forwarding Services
• CIAS Cargo Changi (East Area)
• 5 Days, 9:00am - 6:00pm

Your Responsibilities: -

• Cargo booking, planning and closing to achieve maximization of cargo space & loading
• Planning and attending to customer complaints, claims and tracing
• Prepare Cargo Sales Report (CSR), airline daily reports, data entry, quotations and telesales
• Liaise with several parties to ensure cargo submitted according to IATA regulations

You will need: -

• Minimum 1 year of customer service experience in Supply Chain / Logistics industry

Interested applicants may click "Apply Now" or email to [email protected] to submit your application.

By submitting your personal data and/or resume, you will be deemed to have agreed and consented to us collecting, using, retaining, and disclosing your personal information to prospective employers for their consideration.

We regret to inform that only shortlisted candidates would be notified. We wish you the best of luck!

Recruit Lync Pte. Ltd. | EA Licence Number: 22C1000

Jonathan Chang Sing Erh | EA Personnel Licence: R22110541

Our client is a MNC company, one of the leading players in the FMCG sector. Due to business needs, they are now recruiting a Customer Service Officer to be part of their team for ongoing transformation projects. They are located in the West – easily accessible.

Responsibilities of Customer Service Officer:

• Communicate and work closely with the various teams on the reception of customer orders, and liaise with the various customers accordingly on receipting/forecasting
• Input/Maintain data records using the company’s system for the various customers job orders
• Prepare the various customers’ account summary/statement and manage the invoicing process
• Address/Resolve the various customer concerns effectively and efficiently
• All other adhoc duties as assigned

Requirements:

• Minimum Diploma in any field of studies
• Minimum 2 years of relevant working experience in telesales

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Job Description

• Able to handle key customer account or manage accident claims operation team
• Manage daily operational activities to ensure smooth handling of customers.
• Inspection of returned vehicles and make assessment of damages for Close Rental Assessment.
• Resolve professionally all matters relating to vehicle, accident, breakdown issues with customers.
• Manages the operation and maintenance of the organization's motor vehicles.
• Manage periodic servicing schedule, LTA Inspection compliance, AVP and reporting as it relates to the fleet.
• Manages fleet management budgets by negotiation of repair pricing with authorised workshop.
• Develops and implements vehicle and equipment preventative maintenance programs.
• Be the main person to manage all assigned customer feedback/ complaints in relation to vehicle conditions and repairs.
• Manages through subordinate managers and professionals in larger groups of moderate complexity.
• Give input into developing budget.
• Provides input to strategic decisions that affect the functional area of responsibility.
• Capable of resolving escalated issues arising from operations and requiring coordination with other departments.
• Performs ad hoc duties as assigned by Supervisors.
• Develops and maintains outside vendor and service provider relationships.

Requirements

• Min O Level
• 1 to 2 years relevant work experience (car rental)
• MS Office proficiency
• Team player, motivated and able to work well under pressure.
• Must be contactable by means of hand phone at any time including weekend and public holidays.
• Ability to handle key customer account

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Please submit your updated resume in MS Words format by using the APPLY NOW BUTTON

Alternatively, you may send your application and resume in MS Words format to [email protected] or Whatsapp to 8767 9648

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

K N Tan
Registration Number: R1768143
EA Licence No: 17C8778 (JIH SUN EMPLOYMENT AGENCY)

R:12EHR5G9

Key Accountabilities

• Achievement of a good Balanced Score Card (comprising Unplanned Leave, Punctuality, Productivity, Compliments)
• Achievement and maintenance of customer satisfaction

Job Responsibilities & Duties

• Attend and respond to incoming Calls, Emails and Call-Back requests, Live Chats (if applicable to the supported Project),

within Service Levels and to deliver pleasant Customer Experiences

• Follow-up on all outstanding incidents/cases
• Logged all calls reported into the case management system.
• Maintains and accurately update customer’s enquiry, problem and resolution into the case management system.

The following would depend on the experience of the candidate and on need basis:

• Generates management reports.
• Provides assistance and guidance to junior colleagues.
• Perform other duties as assigned

Minimum Qualification:

Diploma in IT or Business or related discipline

Minimum Years/Type of Experience:

• Minimum 1 year of call center experience
• Having good communication skills (speaking and writing)
• Ability to multi-task e.g. on the call and keying in to the ticketing system at the same time. We operate on a leveraging shared model where CSOs/Agents support more than 1 project.
• Interested with policy and procedures, application/eService usage and/or transaction behaviour support in Contact Centre via phone, email, online and digital platform.

Position: Customer Service Officer

Location: Serangoon

Time: Tuesday to Sunday, 12.00 pm to 8.00 pm

Job Description:

• Handling Customer Enquiries
• Handling Vouchers Redemption
• Handling Calls
• Data Entry

Job Requirements:

• Excellent customer service and communication skills
• Proficient in handling voucher redemption procedures
• Strong telephone etiquette
• Accurate and efficient data entry skills

Attention to: Hailey

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret to inform you that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

Elitez Pte Ltd | EA Licence: 16C8004| Hailey YANG | Registration No: R1876431

Find Out Even More At: https://tinyurl.com/mindflex-full-time-position

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

Details:

• Assist in shortlisting and recommending suitable tutor profiles to parents
• Coordinate & arrange 1st tuition lesson between client and tutors
• Assist with day-to-day Admin and Operations of company
• 4 Weekdays, 1 Weekend OR 3 Weekdays, 2 Weekends, 9.00AM to 6.30PM
• Able to commit for minimum 1 year
• $2,300 - $3,000/Month & Monthly Bonuses ($200 - $700/Month)
• Clear Salary Progression & Annual Salary Review (Min 10%)
• Casual attire, company culture is fun and relaxed
• Strictly no Overtime, no Bring Work Home
• Office with Modern & Fun Entertainment Facilities

• Facilitating and/ or supporting discussions with diverse stakeholders across clinical divisions in the conceptualisation of clinical and supporting services.
• Supporting the development of key strategic plans in line with future models of care for services for the facility while focusing on new paradigms in a post-COVID-19 environment.
• Collecting, organising and analysing data to support the planning process, as well as application of research with exposure to different models of care led by other institutions or industries.
• Providing secretariat support to assigned Committees led by Senior Management, and its supporting Workgroups.
• Engaging a myriad of stakeholders across clinical, operations, architectural, IT, engineering and other domains to assist with developing a detailed business case proposal.
• Supporting the DCEO, COO and Directors in whole-of-campus space management and planning, including vacated spaces in and around the organisation, with the view to achieve resource optimisation

Requirements:

• Min Bachelor’s degree in any discipline
• Min. 3 years of relevant experience
• Secretariat experience in supporting committees led by C-suite members and Senior Clinical Leadership will be an advantage
• Ability to liaise with various level of stakeholders
• Team-player and independent
• Good project management skills, detail oriented
• Excellent written skills, especially in paper and minute writing, as well as oral communications and presentation skills
• Ability to prepare slides (Microsoft Powerpoint) comprising clear and concise messaging with visually appealing infographics
• Ability to multi-task and work under tight deadlines
• Proficient in Microsoft Office
• Experience in policy writing and /or clinical service planning will be an advantage

For interested candidates, please send your most recent and updated resume to [email protected]

Subject heading: Clinical Service Planning Executive

Andrea Eunice Tan Min Er (R23112594)

Recruit Express Pte Ltd

EA License No. 99C4599

Find Out Even More At: https://tinyurl.com/mindflex-full-time-position

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

Details:

• Assist in shortlisting and recommending suitable tutor profiles to parents
• Coordinate & arrange 1st tuition lesson between client and tutors
• Assist with day-to-day Admin and Operations of company
• 4 Weekdays, 1 Weekend OR 3 Weekdays, 2 Weekends, 9.00AM to 6.30PM
• Able to commit for minimum 1 year
• $2,300 - $3,000/Month & Monthly Bonuses ($200 - $700/Month)
• Clear Salary Progression & Annual Salary Review (Min 10%)
• Casual attire, company culture is fun and relaxed
• Strictly no Overtime, no Bring Work Home
• Office with Modern & Fun Entertainment Facilities

The job holder will support the operations of Call Centre in the following areas but not limited to:

1. Engagement of residents and community partners to address enquiries about population health services and initiatives and link up with the appropriate team / service where appropriate;
2. Proactively liaising with teams and community partners to facilitate coordination of community based services for residents
3. Support the navigation and provision of community based resources / services to support residents and caregivers to take charge of own health
4. Assisting residents with community appointment related requests
5. Conduct outbound nudges to encourage enrolment and participation in screening and vaccination
6. Proactive team player to contribute to service improvement initiatives and projects and be part of implementation
7. Scan for new ways, tools and technology to improve resident and partners’ experience and efficiency of processes

Requirements

• At least Diploma in any field
• Highly independent, self-motivated and collaborative in team setting
• Highly adaptable and good situational judgement.
• Proficiency with Microsoft suite of applications
• Open to work extended hours eg weekends

If interested, please email me at [email protected]
➖
Alex Goh Hock Leong
(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

Job Description

· In Charge of Import/Export Documentation & Processes

· Shipping documentation (Import/ LC/ documentation/ Bill of Lading )

· Provide customer support for shipments and advise various country customary rules and regulations; provide after-sales support and following up with client till the whole transaction is completed.

· Handling customer enquires or complaints

· Send all necessary information and documentation to clients / agents / sea companies / forwarders / warehouse accurately and on a timely basis

· Liaise and maintain good relations with agents and shipping companies.

· Knowledge in LCL Cargo Consolidation.

· Other ad-hoc duties if required

Requirements

· Minimum GCE N or O level

· Responsible, positive attitude, be able to work independently and as a team player

· Preferably with Logistics/ Shipping / Freight Forwarding Experience

Job Description

• Industry/ Organization Type: Manufacture of Food Products
• Position Title: Customer Service Executive
• Working Location: Boon Lay
• Working Hours: 5.5 days (Monday – Friday, 8 am – 4 pm, Saturday, 8 am – 12 pm)
• Salary Package: Up to $3200 + Performance Bonus + VB
• Duration: Permanent

Key Responsibilities

• Be the on-site partner for the Remote Admin Team in troubleshooting issues and resolving chokepoints for daily deliveries
• Liaise with internal stakeholders and customers to clarify the situation, identify the root cause of issues and brainstorm improvements
• Monitor and track new process implementation to ensure the Remote Admin Team follows through with the new process
• Attend to incoming calls received via office phone and order phone, redirect them to the correct stakeholders
• Review the Daily Incident Tracker to identify opportunities for improvement to prevent recurrence

APPLY NOW!!!

• Minimum GCE ‘N/O’ Levels with 2 years of experience in a similar role, demonstrating a track record of successful troubleshooting and problem resolution
• Proficient in Microsoft Office
• Candidates with prior experience with Microsoft Navision and WMS will be advantageous

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #66044 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Norman Wee | EA Reg No.: R2311511

Job Description

• Industry/ Organization Type: Logistics / Transportation
• Position Title: Customer Service Officer
• Working Location: Tanjong Penjuru (Transport provided from Jurong East MRT)
• Working Hours: 5 days (M-F, 8:30 AM-5:30 PM)
• Salary Package: Basic Salary up to $2,800 + AWS + Variable Bonus + Lunch Provided
• Duration: Permanent Role

Key Responsibilities

• Understand and manage License Warehouse Customs procedures, including permit declarations.
• Communicate with customers regarding orders, coordinate shipments with forwarders, oversee inventory, and carry out general admin and customer service tasks.
• Collaborate with shipping agents and transport companies for scheduling, booking shipments, and organizing local deliveries.
• Address customer inquiries, aiming to improve customer contentment.
• Carry out prompt and accurate billing and job closure in the system, and ensure information is sent to Accounting & Finance.
• Generate and submit warehouse reports for management review as needed.
• Handle customer complaints and claims effectively.
• Examine any issues related to shipment failures or product quality and ensure appropriate follow-up actions are taken.
• Maintain organized and auditable filing and documentation.
• Guarantee precise order processing in line with service agreements and guidelines.
• Regularly reconcile stock and resolve any discrepancies swiftly.
• Be open to involvement in new projects for professional growth.
• Engage with Singapore customs regarding any issues with incoming goods and for audits.
• Any other ad hoc tasks as and when assigned by the Assistant Manager.

APPLY NOW!!!

• Minimum 1-2 years of relevant experience in warehouse/logistics operations
• Knowledge of Form D and COO handling will be an advantage
• Knowledge of SAP will be an advantage
• Team player with the ability to collaborate well with others

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66152 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Logistics Service Supplier
• Position Title: Customer Service Executive (Shipment)
• Working Location: Jurong Island (Company Transportation Provided, Islandwide)
• Working Hours: 5 days (Monday to Friday, 8 am – 5.45 pm)
• Salary Package: Up to SGD 3100 + Allowances + Incentive + AWS + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Strong in operations and customer service-related industry.
• Handling day-to-day operations independently.
• Data creation and entries.
• Daily interactions with customers and vendors on shipment status.
• Arrange Import/Export documentation & provide daily customer support.
• Interact with cross-functional departments to ensure compliance, and facilitate customs clearance and deliveries to customers.
• Proficient in SAP order processing is an advantage.
• Ensure that all commercial documents in connection with the orders are in place and compliant with shipping practices.
• Provides direct operational support for internal and external customer requests related to imports and exports of commodities.
• Management of Customs record-keeping requirements where applicable, analyze and determine duty opportunities, and draft responses to Customs inquiries.
• Other duties as assigned.

APPLY NOW!!!

• Min. O level
• Min. 1 year of relevant experience in Third-party logistics (3PL) / Freight Forwarding / Logistics industry
• Experience in inventory management with strong administrative skills is a plus
• Knowledge of SAP order processing is an added point

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #65951 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

Responsibilities:

Student Enrolments

• Ensure a smooth enrolment process for students.
• Familiarize with the academy's programs and offerings.
• Be proactive in reaching out to potential clients and transitioning them into the clientele portfolio.

Knowledge of Service and Product Releases

• Stay updated on the academy's service and product features.
• Communicate new releases to potential and existing clients to showcase the academy's offerings.

Customer Feedback Communication

• Act as a liaison between customers and internal/external stakeholders.
• Gather and relay customer feedback to contribute to the improvement of processes.

Positive and Professional Customer Interaction

• Maintain a positive and empathetic attitude in all customer interactions.
• Handle complaints professionally and efficiently across various platforms.

Inventory Management and Invoicing

• Assist in inventory management processes.
• Handle invoicing matters accurately and efficiently.

Events Management

• Facilitate communication with gymnasts, parents, vendors, and external companies.
• Ensure smooth coordination of events.

Facility Maintenance

• Keep the counter, coach resting area, and studios clean and organized.
• Liaise with the building management team for maintenance and repair matters.

Initiative and Workflow/CRM Improvements

• Take the initiative to propose improvements to existing workflows and CRM systems.
• Work collaboratively with the team to implement enhancements.

Ad-Hoc Duties

• Be flexible to handle any additional tasks assigned.

Period:

• Permanent

Location:

• Bukit Merah

Working Hours:

• Monday to Friday: 11am – 8pm

Salary:

• Up to $3,500

Requirements:

• Minimum Diploma with at least 3 years of relevant experience
• Educational background in Sports Management would be an advantage (Diploma/Degree).
• Job requires strong communication skills with solution-based approach and the ability to manage time effectively.
• Proactive approach to problem-solving.
• Maintaining a positive and professional demeanor in all interactions is crucial for providing excellent customer service.
• Additionally, being adaptable and willing to take on various responsibilities will contribute to the overall success of the role
• Motivation to work with people from culturally diverse backgrounds.
• Our core values include approaching life with excitement and sense of adventure, continuous learning, and open mind.
• PC literacy required (Word, Excel, Power Point etc.)

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Reg No: R1107390)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)
3 Shenton Way, #19-01 Shenton House, Singapore 068805
T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

Call Centre Officer

Duration: 6 months contract

Working hours: Monday - Friday

Mondays to Fridays: 8.30am-6pm

Location: Kallang

Job Scope:

• Respond to a high volume of incoming customer calls through an automated phone system.
• Initiate outbound calls to patients, referrals, and sales contacts as necessary.
• Employ available resources to diagnose and resolve patient concerns or problems.

Requirements:

• Minimum Diploma in relevant studies
• 1-2 years of customer service experience required
• Call center experience preferred

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

EA License No.: 19C9682

EA Personnel No.: R22106363

EA Personnel Name: LUM PEI YEE

Industry: Aerospace
Location: Loyang
Working Hours: Mon- Thurs 740am – 0535pm, Fri 740am- 255pm
Basic Up to $4500 + AWS + Bonuses

Job Responsibilities

• Handle all administrative tasks relating to customers' repair orders (create, maintain, quotation, invoicing).
• Regularly update customers on repair orders status and expected delivery dates.
• Co-ordinate all customers' enquiries with cross-functional teams and provide quality and timely responses.
• Prepare repair/overhaul quotations and liaise with customers till acceptance.
• Close and Invoice customers' repair orders promptly.
• Perform repair order costing and profitability analysis.
• Perform back up services (coverage) for other Commercial
• Customer Service Executives (CCSE) during their absence.
• Active contribution to Continuous Improvement Project
• Perform any other duties as assigned.

Job Requirement

• Diploma or Degree holder
• 3-4 years' customer service experiences in a fast pace environment.
• IT Proficient (Microsoft Excel)
• Team player with ability to work independently to meet deadlines.
• Good communication skills

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

We regret that only shortlisted candidates will be notified. Please send your updated CV to [email protected]

EA Personnel: Wong Kaili (Kylie)

EA Registration No.: R21100484

People Profilers Pte Ltd
20 Cecil St, #08-09, PLUS Building, Singapore 049705
EA Licence Number: 02C4944
Tel: 6950 9749

Are you looking to take step into healthcare but not sure where to start? Come join us and enter the world of healthcare.

BJIOS Orthopaedics is looking for an individual who is able to aid in the coordinating of care across multiple healthcare providers and settings. This role enhances the overall patient experience and the quality of care. To carry out this role, the following lists down the responsibilities of the PSA/O.

Core Responsibilities

• Scheduling appointments for Patients
• Providing and educating patients and family members on health grants and medical assistance information
• Registering and processing payments of patients
• Assist patients with Insurance and Medisave claims
• Assist Nurses and Doctors in administrative and clinical support

Requirements

• Minimum General Certificate of Education (GCE) Ordinary Level or equivalent
• Able to work in a team or independently with minimal supervision
• Outgoing and pleasant personality with good interpersonal and communication skills
• Proficient in computer skills
• Service Oriented and patient focused
• Possess organisational and problem-solving abilities to manage coordinate schedules

Benefits

• 16 Days annual leave
• 13 Month AWS with Variable Bonus
• Medishield-rider benefit
• Outpatient Medical & Dental coverage
• Discounted in-house services

Working Hours

Mon- Fri: 8:30am to 5:30pm

Sat: 8:30am to 12:30pm

Find Out Even More At: https://tinyurl.com/mindflex-full-time-position

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

Details:

• Assist in shortlisting and recommending suitable tutor profiles to parents
• Coordinate & arrange 1st tuition lesson between client and tutors
• Assist with day-to-day Admin and Operations of company
• 4 Weekdays, 1 Weekend OR 3 Weekdays, 2 Weekends, 9.00AM to 6.30PM
• Able to commit for minimum 1 year
• $2,300 - $3,000/Month & Monthly Bonuses ($200 - $700/Month)
• Clear Salary Progression & Annual Salary Review (Min 10%)
• Casual attire, company culture is fun and relaxed
• Strictly no Overtime, no Bring Work Home
• Office with Modern & Fun Entertainment Facilities

Job Description:

• Call or send reminder to patients to remind them for appointment.
• Answer incoming queries from patients or patient's' family.
• Handling daily clinic scheduling and liaise with Allied Healthcare Professionals to resolve conflicted schedule.
• Manage and maintain the department's record and filing system.
• Any ad-hoc duties as per assigned.

Requirement:

• Diploma in Business Management, Business Administration, Healthcare Management or equivalent

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click Apply Now button.

** We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities.**

JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel: Kam Xiu Ping

EA Personnel Reg No: R21101828

Benefits Summary:

• Up to $2100 + AWS + Bonus + Allowances
• 4 days per week, including weekend
• Working Location: Central

Responsibilities:

• Support daily customer service
• Prepare and deliver appropriate presentations on products and services
• Maintaining good relationship with new and existing client
• Undergoing outdoor sales activities and roadshows
• Other ad-hoc duties

Interested candidates, please submit your updated resume in MS format by using the Apply Now Button.

Follow us on Facebook for more info:
https://www.facebook.com/EC-Recruitment-Pte-Ltd-113771667194961/

Text us on WhatsApp for more details:
https://wa.me/6582693981

Follow us on Telegram for more job opportunities:
https://t.me/ecrecruitment

Our dedicated and approachable E&C consultants will get back to you soon for a confidential discussion.

By submitting your application or resume to us, you will be deemed to have agreed and consented us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

**We regret to inform that only shortlisted candidates would be notified. **

• Position : Customer Service Executive (Logistic/Incoterms/Shipping)
• Location : Bukit Merah (Few bus stops from Tiong Bahru MRT)
• Working hours : 5 days (Monday-Friday office hours),
• Salary (commensurate with experience): Up to $4200 + AWS +Bonus + Mobile + 14 days Annual leave
• Duration :Permanent
• Industry : Logistics/Freight - MNC

Main responsibilities:

• Responsible for facilitating and managing activities involving sea export, sea import, warehousing & trucking.
• Create bookings in Company’s proprietary freight forwarding system and job files
• Handle full set of import and export shipments and shipping documents such as Bill of Lading,
• Delivery Order, Permit Declaration, Notice of Arrival etc
• Monitoring pre-alert documents from Origin offices or sales support (sea import only)
• Track and monitor vessel arrivals / departures and update customers if any deviations.
• Handle all customers & enquiries timely and effectively.
• Sourcing for rates from service providers as per the sale/customer's enquiry.
• Coordinate with business partners on Sales lead from the origin or the destination.
• Provide comprehensive service to all aspects of customer & requirement/problem solutions to handle their shipments.
• Preparing of invoices for customers' checking about subcontractor’s invoices preparing of reports for internal & external customer.
• Ensure compliance with customer & Standard Operating Procedures (SOP)
• Preparing SOP for our internal use.
• Interface with multiple parties including customer, warehouse, carriers, depot, trucking, insurance, customs clearance etc based on shipment requirements
• All other ad-hoc work instructions from Managing Director or Manager

Requirement:

• Familiar with incoterms, custom requirements, import and export procedures.
• Minimum 2 - 5 years working experience in Freight Forwarding.
• Diploma in Freight Forwarding / Logistics is preferred.
• Bilingual in English and Mandarin to liaise with Mandarin speaking associates in view of business communications

Email to [email protected]

Do visit Search Personnel Pte Ltd for more job listings.

***We DO NOT charge our candidates any referral fee nor bind them with any contract.***

Joie Chang

Deputy Consulting Director (APAC)

Reg no.: R2090601 | EA No: 13C6684

Reporting to the Customer Service Executive, the Customer Service Officer’s main responsibility is to handle the billing processes.

Responsibilities:

• Perform billing administration and customer service function
• Ensure invoices are in order and billed correctly
• Verification of proof of delivery documents
• Basic administrative duties include filing, scanning, or copying
• Attend to inquiries from customers

Competencies

• Self-starter, positive working attitude, and good team player
• Able to work independently and handle high volume work under a tight deadline
• Meticulous with an eye for detail
• Bilingual in English and Chinese for effective communication with our Mandarin-speaking associates

Requirements:

• Minimum GCE "O" Level
• At least 1 year of related working experience in billing-related functions.
• Proficiency in MS Office with expertise in Microsoft Excel & Words
• Availability on short notice preferred

The position will be based at Lim Chu Kang.

Company transport is provided at Kranji MRT Station.

Salary: $2300 to $3000
Working hours: Mon to Fri (8.30am to 5.30pm) | Sat (Occasionally, half day)
Working Location: Orchard Boulevard

Role descriptions:

• Looks after a group of elderly clients assigned with quality care & companionship
• Ensures clients follow the activities in the daily program
• Leads and participates in group activities with clients
• To Provide Personal care and hygiene, including Medication Reminders, Oral Feeding & Toileting, Manual transfer to and from wheelchair or geriatric chair
• Vital Signs Measurement and Monitoring
• Gives utmost care and passion towards clients and staff
• Fully committed to ensure safety in all activities
• Adheres to all administrative activities
• Follows all processes, procedures and guidelines
• Follows instructions to assist clients with simple exercises
• Prompt in reporting of incidents and deviations to Centre Manager
• Retains and expands of client base.
• Supports other Care Executives (teamwork)

Requirements:

• Relevant Healthcare experience
• Healthcare Assistant Certification preferred.
• CPR/AED certification is added advantage

Whatsapp: +65 80135651(Alvin)

Alvin Chua Ming Jing:R23116192

The Supreme HR Advisory Pte Ltd: 14C7279

• Manage and provide administrative services (e.g., assisting patients with their appointments and making arrangements pertaining to their medical treatment).

• Perform service recovery such as managing complaints from patients.

• Chaperoning of patients to ensure smooth treatment process.

• Provide administrative support for corporate & insurance patients such as letter of guarantee, insurance forms etc.

• Ensure operability of patient hotline and to attend to enquiries from patients and clinics.

• Keep accurate and compete records consistent with regulations, policies, and procedures.

• Organise and prioritise own workload to ensure provision of quality services.

• Demonstrate an organised, effective, and timely approach to all tasks.

• Build and strengthen client relationships to achieve long-term partnerships.

• Develop a thorough understanding of our products and service offerings.

• Meet regularly with other team members to discuss progress.

• Generate progress reports for clients and senior leaders within the organisation.

• Other duties and projects assigned by your reporting officer as required.

• Cabin crew experience--is a PLUS

Customer service executive @ HQ (Backend) – Training Provided | Macpherson

Working hours:

5 Days - Mondays to Fridays 10am - 7pm - Basic $2000

6 Days - Mondays to Fridays 10am - 7pm | Sat 9am-6pm – Basic $2200

Working Location: Office/HQ – Macpherson

Job Responsibilities

• Greet and direct customers
• Provide accurate information (e.g. share and explain on leather expertise services and descriptions, product features, pricing and after-sales services. Be a knowledge leader on leather care and maintenance)
• Answer customers’ questions about specific products/services
• Conduct price and feature comparisons to facilitate purchasing of services
• Cross-sell or upsell services and products
• Ensure shop is neatly maintained and pleasant
• - Manage customer enquiries, process orders, take pics of customer items, stock inventory and follow up on delivery dates
• Coordinate with the Retail Sales Representatives and Customer Service team and backend to provide excellent customer service (especially during peak times)
• Inform customers about discounts and special offers
• Provide customer feedback to the Sales Manager
• Stay up-to-date with new products/services
• To provide excellent customer service and meet sales quotas for our business.
• To identify client needs, present and answer questions about our products and services and recommend solutions.
• To ensure that customers leave our store satisfied and you will contribute to the store’s profitability.
• Meet and achieve sales quotas as a team
• Job scope as explained - including packing and preparing of bags, make paper stuffing, polish hardware, leather conditioning as needed.

Job Requirements:

• With min. 1-2 year experience in retail customer service
• Candidate who experience with retail sales process
• Knowledge of inventory stocking procedures

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant