Total 7,099 executive officer job vacancies in Customer Service category in Singapore

• Remuneration package: Up to SGD$2,700 Basic +Transport allowance + AWS + Variable Bonus
• Location: Tanjong Pagar
• Shift work: 8.00am – 5.30pm / 8.30am – 6.00pm

Responsibilities

• Attend to enquiries, primarily incoming calls through the hotline or other channels such as email
• Understand customer’s needs and provide quick, accurate and satisfactory answers to their queries
• Types of calls consist of and are not limited to:
  1. Concession-related matters (i.e replacement procedure, extension issues, application issues)
  2. Filing of claims for customer
  3. Perform out bound calls to customers who leave callback
• Ensure proper recording of conversation with customer in the call centre system
• Meet or exceed all individual and team key performance indicators (KPI) set by the management
• Maintain a positive and helpful approach in interactions with all customers
• Able to work during weekend and perform OT when necessary
• Other ad hoc duties as assigned by Team Leaders or Supervisors

Requirements:

• Previous experience in call centre is highly preferred, or customer service experience
• A team player with good interpersonal and communication skills
• Self-motivated and able to work independently with minimal supervision

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

20 Cecil Street, #08-09 PLUS Building Singapore 049705

EA License Number: 02C4944

Registration Number: R23114519

Posting Personnel: Lin Pei Yu

Job Responsibilities

• Responsible for handling front office reception and administration duties
• Greet customers and answer all customers’ enquiries
• Perform scheduling appointment calendar and sending reminders on appointments to customer
• Generating and compiling of daily sales reports
• Perform outlet stock-take and other ad-hoc duties
• Perform cashiering duties such as payment collections

Requirements

• Basic knowledge of Microsoft Word and Excel
• Good interpersonal and communication skills
• Passion for customer service
• Excellent telephone etiquette
• Bilingual in English and Mandarin in order to liaise with mandarin speaking associates
• Prefably with at least 1 year experience with customer service.
• Able to commit to retail hours

We are looking for a Helpdesk Support IT Executive (Contract) to support our IT department due to operational expansion and upgrading works. The successful person shall be offered good opportunity to work alongside with experienced Manager and support the regional offices, and expose to different IT work scope enhancing learning journey. Beside general day-to-day helpdesk support, the support person shall either be guided or work under supervision to provide but not limiting to: -

Key job responsibilities: -

• Provide level 1 /2 support, maintenance and resolution of hardware and software issues related to end-user computer and other associated peripherial including network issues
• Liaison with the IT Manager, vendor and other support to resolve problems in rolling out new initiatives and application
• Support, review and communicate with end-users on the implementation of IT governance framework, policies, systems and infrastructure to ensure compliance and alignment with policies and guidelines
• Install and configure computer hardwork, software, systems, networks, printers, etc.
• Monitor and maintain computer systems and networks
• Response timely to service issues and request
• Setting up new accounts for new users

Job requirements

• Minimum Diploma /tertiary education in any IT discipline, computer engineering or related IT field
• Minimum of not less than two (2) years relevant working experiences
• Good problem-solving skills
• Good written and communication skills
• Ability to analysis raise ticket issue and provide a solution to end-user
• Patience and confident
• Resources, innovative and good at adapting in different working environment
• Must be a team player

Successful candidate can look forward to a worklife balance and friendly working environment. Competitve package will be offered to the right candidate.

Job Description

• Promoting sales of Credit Cards to client based on their needs
• Self-Motivated and independent
• Willing to learn and achieve their monthly target
• Sales driven
• No experience needed (training provided)
• Immediate vacancies
• Others

Minimum Qualification

• Minimum GCE “N” with 3 passed including Math

Additional info

• 5 to 6 working days (Including weekend and public holiday)
• Retail working hours
• $2500 + high commission

Selected candidate will be assigned to location booth to promote credit card services.

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

Work Arrangement

• Work Hours: Wednesday - Saturday, shift work available and to be discussed

• Work Hours: Sunday, full shift required (8.30am - 6.30pm)

• Location: Oasis Terraces

• Commitment: 3 months and above

• Hourly Rate: $12 - $15 / hr

Job Description

• Handle all walk-ins, phone and online enquiries in a professional and customer-oriented manner

• Handle registration, student movements (transfers / withdrawals) and payment collection in accordance with the centre's SOPs

• Actively promote and upsell programmes to both prospective and existing customers

• Attend to customers' needs and enquiries in a prompt and service-oriented manner

• Maintain an updated record of customer interactions, including inquiries, feedback and complaints

• Escalate unresolved customers' feedbacks and grievances promptly to the Centre Manager or Management

• Provide support and assistance to teachers and students whenever required

• Maintain a strong communication link between teachers and parents to ensure a seamless client experience

• Assist in other adhoc duties as assigned

Job Requirements

• Strong proficiency in spoken and written English

• Possess emotional maturity and passion for customer service

• Good team player with ability to work with minimal supervision

• Able to work shift hours and at least one weekend (Sundays full shift)

Working Hour: Monday – Friday (9am – 6pm)
Salary range: $2,000 - $2,500
Location: Potong Pasir // Geylang Bahru

Job Descriptions:

• Manage incoming calls and attend to enquiries or emails from clients
• Prepare quotations, sales orders, purchase orders & delivery orders
• Able to process all orders accurately and within expected timeline
• Provide administrative support (for example, check visuals and floor plan, prepare installation report etc) for the Sales Team
• Co-ordinate smooth workflow of orders and relevant logistics arrangement
• Any other ad-hoc duties and assignments as required as by the Sales Team

Job specifications:

• Minimum GCE “N” / “O” Levels or equivalent
• 1 to 2 years’ administrative or operational experience preferred
• Proficient in MS Excel and Word

✅✅ Interested applicants kindly contact via WhatsApp: +65 8656 3696 (JOHN).

No Charges will be incurred by Candidates for any service rendered.

Email：[email protected]

Lau Zhao Rui Reg.No: R22109652

14C7279 The Supreme HR Advisory Pte Ltd

*Company name and address will only be disclosed once shortlist for interview.

Job Description

• Handle inbound/outbound calls/emails on inquiries, feedbacks and complaints
• Ability to understand customers needs and provide appropriate solutions
• Consistently deliver quality service to achieve customers satisfaction
• Ensure proper follow up, escalation & closure of individual case
• Provide accurate product and service information to customers
• Resolve queries efficiently and escalate issues promptly
• Perform KPIs set by Supervisors
• Others duties assigned by Supervisors

Qualifications

• Minimum “O” Levels (one year of relevant work experience will be an advantage)
• Customer service oriented and possesses strong problem solving skills
• Team player, initiative and willing to learn with positive mindset
• Able to adapt changes and work in a fast-paced environment
• Good interaction, communication and interpersonal skills
• Possesses self confidence and ability to multi task
• Willing to work weekends and public holidays

Supporting the contact centre, the Executive (Contact Center Sales) will help to create an environment that delivers an unrivalled Customer experience in the insurance industry in Singapore.

Your role is to ensure the delivery of quality services provided to customers over our various platforms supporting the long-term achievement of objectives of the business. An essential part of the role would be to ensure the monthly sales targets and key KPIs are being met. We are looking for a proactive individual to be the “voice of DirectAsia” – someone who has a passion for sales, providing great service and beyond the call of duty to delight our customers

Main Responsibilities:

· Delivering our brand promise at all times and offering high levels of consistent, quality service support to our customers

· To deliver the required sales targets and KPIs consistently

· Perform sales calls and attend to customers’ requests in line with policies and procedures

· Using simple, clear and concise languages to communicate effectively with customers

· Actively listen and probe appropriate questions to accurately recommend products and solutions based on customer’s needs and requirements

· Proactively engage customers through our sales cycle and ensure prompt follow-up on every lead to increase our Contact Centre Outbound sales conversion, reducing leads wastage

· Effectively handle complaints at the first point of contact, aiming to resolve situations to customers’ satisfaction

· Being customer centric – Gather customers’ feedback, ideas and suggestions to bring the team/organisation be closer to our customers

· Actively participate in process improvement sessions, providing constructive feedback and suggestions

· Ensure that all feedback relating to products and services is escalated to relevant parties and documented within systems

· Work towards the team’s objectives and demonstrate commitment to achieve business targets and personal goals.

· Participate in team meetings and ongoing specialized training to ensure the accuracy of information communicated to clients

· Perform other duties as assigned by immediate supervisor

Job Description

• Promoting sales of Credit Cards to client based on their needs
• Self-Motivated and independent
• Willing to learn and achieve their monthly target
• Sales driven
• No experience needed (training provided)
• Immediate vacancies
• Others

Minimum Qualification

• Minimum GCE “N” with 3 passed including Math

Additional info

• 5 to 6 working days (Including weekend and public holiday)
• Retail working hours
• $2500 + high commission

Selected candidate will be assigned to location booth to promote credit card services.

Changing communities for the better starts with you

Join us on our mission to change the world.

Civica is a global organisation of over 5,000 employees, providing vital cloud software to public services resulting in better outcomes for people and communities.

We do this by collaborating with a large number of organisations including schools, libraries, local councils, state governments, and healthcare and community organisations, applying innovation and creative thinking.

We are problem solvers and experts in our field. And we love what we do because it makes a difference to those who really need it.

In our team we have some truly amazing people - smart, passionate, fun. And there’s plenty of room for you to join us.

So are you ready to become part of our vision in building a better world though smart software and cloud services?

What does it take to become a Civican?

To manage day to day library operations, operate Library Automation System and provide support in all areas of library information services, manage and maintain resources in the library including circulation, cataloguing as well as programme delivery to the customer as part of the Business Services Delivery in Singapore.

• Provision of short/long-term relief support to schools across Singapore when their regular librarian is not available
• Ensure efficient processing and circulation of resources to students and other library patrons.
• Shelve library materials and read shelves in accordance with recognized library standards i.e., DDC for school libraries
• Catalogue and process new materials promptly to have them ready for borrowing
• Creation of promotional materials and displays to support the school curriculum and library programmes
• Conduct library programmes and activities
• Generate regular reports on loans, overdue items, fines and other collection-related statistics
• Assist library patrons with queries
• Ensure good housekeeping in the library, including tidying the library and maintaining clear and accurate shelf signages to assist patrons in locating materials.
• Follow-up with students and staff on overdue, damaged and/or lost books
• Work with the stakeholders to manage damaged and/or lost books. This includes withdrawing, repairing or reconditioning library materials.
• Stocktaking and weeding of library materials

We welcome your unique talents

Please apply for this role if it would make you excited to come into work every day.

There is no such thing as the perfect candidate, so if you think you have what it takes, but don't necessarily meet every single point on the job description, please still get in touch. We'd love to have a chat and see if you could be a great fit.

• 4 GCE ‘O’ level passes, including English
• Good interpersonal and communication skills
• Enjoy interacting with students and teachers
• Familiar with Microsoft Word, Excel and Powerpoint
• Open to learning to operate the Spydus Library System
• Comfortable working independently
• Comfortable with stooping, bending, lifting and reaching for picking up and shelving of books.
• You must be comfortable with travelling to different schools throughout Singapore with travel allowance provided.

Training will be provided. Apply now and our recruiting team will connect with you to share more details!

Why you’ll love working with us

We know that when our people are happy they will work better and have greater work satisfaction.

So here at Civica, we look after you. Here’s what you can expect:

Career opportunities – we take great satisfaction in seeing you grow and share your knowledge to other parts of our large business

We’re all different – and we love this about us. We provide an inclusive, safe and welcoming environment to all Civicans, new and old

Focus on learning – there are heaps of opportunities to enable you to grow and be your best.

Apply for this job - Become part of something special

Do you see yourself in this role? If so then we would love to hear from you. Please include a cover letter outlining how your experience, aspirations and values are a match, along with your resume and we will take it from there

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. In fact, we strongly believe that diversity of experience contributes to a broader collective perspective that will consistently lead to a better company and better outcomes. We are working hard to increase the diversity of our team wherever we can and we actively encourage everyone to consider becoming a part of it.

Our client is from the Retail Industry. They are looking for a IT Support Executive to assist their team in the next phase of their business. They are located in They are located at East – easily accessible.

Responsibility:

• Collaborate with external vendors for maintenance and service coordination.
• Provide troubleshooting and support at levels 1 and 2 for both corporate and store users.
• Install, administer, and configure various systems, including desktops, laptops, and mobile devices.
• Assist in training, onboarding, and offboarding of staff.
• Ensure the firmware of devices such as laptops and desktops is kept up to date.
• Manage and maintain IT assets effectively.
• Develop, establish, and update Standard Operating Procedures (SOP) and documentation for IT-related tasks.
• Compile and generate departmental reports in Korean for the HQ IT team.
• Serve as the liaison between the Singapore IT team and HQ IT team to facilitate effective communication and execution of projects and assignments.
• Handle other ad-hoc duties as assigned.

Requirements:

• Min Diploma or bachelors’ degree in Information Technology or related discipline.
• Minimum 2 years of relevant experience in retail environment
• Strong in business level Korean & English language in order to liase with HQ IT Team in S Korea.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidates will be notified.

Email address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115141(Tan Su Yee)

Our client is a Government link company in the FMCG industry. Due to business needs, they are now recruiting a HR Business Partner to be part of their Human Resource team for ongoing transformation projects. They are located in the West – easily accessible.

Working hours: 5 days per week

Mondays to Fridays: 8:30am - 6pm

Location: Joo Koon

Job Scope:

• Ensure compliance with SLAs, SOPs, and business continuity plans.
• Identify and address gaps and incidents promptly.
• Manage and govern activities at the outsourced contact center.
• Conduct monthly meetings with the vendor to review performance and address identified gaps
• Handle escalated feedback and provide timely solutions.
• Collaborate with internal and external stakeholders to address operational challenges.

Job Requirements:

• Proficient knowledge of Microsoft Office applications (including Excel, Word, and PowerPoint).
• Familiarity with Warehouse environments.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email to [email protected] an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

EA License No: 19C9682

EA Personnel No: R21101676

EA Personnel Name: Ng Zhi Qing Alethea

ROLES & RESPONSIBILITIES

• Prepare and disseminate reports.
• Collate and submit monthly online sales & marketing accruals and expenses.
• Assist and support sales teams on new accounts opening procedure and Pricing update
• Sales Order Processing and Delivery
• Customer A&P tracking and claims
• Set up a contract management system to store and track the renewal of contracts
• Assist Technical department personnel on monthly equipment reports to headquarters and update equipment inventory
• Other ad-hoc duties as assigned from time to time.

REQUIREMENTS

• Possess at least a Diploma
• Highly proficient in Microsoft Excel and knowledge in Microsoft Word and PowerPoint
• Meticulous, responsible and team player

Job Description

• Promoting services to client based on their needs and requirement
• Self-Motivated and independent
• Follow up with customers regarding their application
• Meeting sales target set by company
• Acquiring sales compliantly with honesty and integrity
• Others

Requirements

• Require hunter skills
• You have unparalleled drive and verbal communication skills
• You persevere through rejection with ease
• Maintain a beginner’s mindset (hungry to learn)

Minimum Qualification

• “N” Level with 5 Credits Pass including Math

Additional info

• 6 working days
• Bank branches operating hours.
• Need to work on Sunday/ PH according to work schedule
• $2100 + high incentive

Selected candidate will be assigned and station at Bank Branches promoting our company services.

Summary:

1. Strong sound, analytical and decision making abilities

2. Excellent inter-personal and communication skills in dealing with all levels of staff and external parties

3. Demonstrate critical thinking: ability to suggest improvements and identify risks

4. Strong Service orientation and professional work attitude: ability to prioritize, and manage internal clients’ expectation

=Cheque Processing Vendor Management

=Service levels performance

=Monthly invoices review

=Change Controls and Special Requests

=Risk and control identification

=Operational issue/incident management

=Audit facilitation

=Business Continuity Planning (BCP)

=Data Loss Prevention (DLP) support

=Control gaps remediation

Responsibilities :

1. Manage Cheque Processing Vendor to ensure optimal performance and improvement of existing processes

2. Monitor service levels performance against critical measures set in service contract

3. Review monthly invoices billed by vendor

4. Oversee Change Controls and Special Requests to manage changes in the outsourced environment with the respective subject matter experts or control functions in the bank.

5. Review processes and identify areas for improvement, risk and control.

6. Perform operational issue / incident / escalation management of cheque/courier-related matters and identify root cause(s) and implement preventive measures.

7. Prepare and facilitate audits by internal, external or regulatory audit functions.

8. Provide operational support to Business Units for new initiatives.

9. Manage Business Continuity Planning (BCP) for outsourced-related matters

10. Support Data Loss Prevention ( DLP ) implementations in the outsourced area

11. Perform and support site visits with site visit SMEs and control functions

12. Ensure control gaps are addressed with timely and appropriate action plans by the vendor

"

Our client is an MNC, one of the leading players in the aviation sector. Due to business needs, they are now recruiting a Junior Customer Support Specialist to be part of their team for ongoing transformation projects. They are located in the East and are easily accessible.

Working hours: 5 days per week

Mondays to Fridays: 8am - 5pm

Location: Changi

Job Scope:

• Analyze customer purchase orders to determine specifications. Input orders into the ERP system, overseeing portal management.
• Engage with warehouse roles, Sales, and Quality teams to ensure timely order resolution, prioritizing based on shipping deadlines.
• Utilize ERP system for research and resolution.
• Ensure prompt shipment for vital orders through internal coordination and stakeholder liaison.
• Resolve customer claims, manage credit processes, and implement corrective actions.

Job Requirements:

• Proficient knowledge of Microsoft Office applications (including Excel, Word, and PowerPoint).
• Familiarity with Warehouse environments.
• Proficiency in Program Management and/or Customer Support.
• Capability to efficiently enter substantial order volumes into the system.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email to [email protected] an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

EA License No.: 19C9682

EA Personnel No.: R23115655

EA Personnel Name: Michelle Yeo Swee Xiang

Customer Service Executive

Working Hour: Monday – Friday (9am – 6pm)
Salary range: $2,000 - $2,500
Location: Potong Pasir // Geylang Bahru

Job Descriptions:

• Manage incoming calls and attend to enquiries or emails from clients
• Prepare quotations, sales orders, purchase orders & delivery orders
• Able to process all orders accurately and within expected timeline
• Provide administrative support (for example, check visuals and floor plan, prepare installation report etc) for the Sales Team
• Co-ordinate smooth workflow of orders and relevant logistics arrangement
• Any other ad-hoc duties and assignments as required as by the Sales Team

Job specifications:

• Minimum GCE “N” / “O” Levels or equivalent
• 1 to 2 years’ administrative or operational experience preferred
• Proficient in MS Excel and Word

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

• Handle customers’ queries (via telephone / email) escalated from Call Centre

• Handle queries from walk-in customers

• Handle first level troubleshooting with regard to the Internet e-services

• Escalating complex queries for superior’s intervention

• Engaging customer in change management campaigns

• Suggest improvements arising from feedbacks or interaction with the customers

• Submit daily report in a timely manner

• Meticulous

• Good interpersonal and communication skills.

• Result oriented

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

Duration: 12 months extendable and convertible

Location: Kallang

Working hours: 08.00am – 5.00pm or 08.30am – 5.30pm (Monday to Friday, 8 hours work per day)

Alternate Saturday 08.00am – 1.00pm (4 hours work)

Up to 3 months bonus per year

Answer incoming queries and address in a professional and timely manner

Provide accurate and detailed information to customers regarding products and services

Resolving customer issues, complaints or concerns with empathy and problem-solving skills

Documenting customer interactions and maintaining accurate records in the database

Adhering to company policies and procedures while maintaining a positive and customer-centric attitude

Requirements

Singaporean

GCE 'N' Levels

At least 2 years of experience in contact centre handling voice and/or non-voice channels

Possess excellent interpersonal, communication and customer service skills

Able to work independently in a face-paced environment while being a cohesive team member

Self-directed, able to multi-task, self-motivated and able to work under pressure

Possess initiative to respond to customer’s needs with a commitment towards service excellence

Proficient in MS Office applications

**We regret that only shortlisted candidates will be notified**

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its Singapore and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services, complying with Government’s COVID-19 health advisories and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an email to let us know. Please feel free to contact us if you have any queries. Suzana Binte Slemat (EAP No. R1989461) EA Licence No. 01C4394

Car Sales Executive/ Car Sales Representative

Salary: $2000-$4000

5.5 days

Location: Henderson Road (Near Redhill)

Job duties:

- Assist in the planning and execution of marketing campaigns driven towards brand awareness and sales

- Monitor and gain own sales through social media marketing (FB, XHS, Lemon8, Tiktok)

- Proactively collect market information and monitor industry competitors consolidating reports on a weekly basis

- Assist marketing & projects manager in the preparation for marketing events (Roadshow venues, set-up and tear down, procurement of logistics, design of artwork etc.)

- Propose, design and create graphics, videos and photos for marketing

- Support daily operations and administration of the sales team

- Achieve monthly sales target

- Selling of Cars

- Responsible for following up with potential client

- Calculation and advisory of loan for clients

Job Requirements:

- Friendly and outgoing team players with an eagerness to learn

- Fluent in projecting ideas and vocal

- Happy to speak to different people

- Able to start with short notice

- Sales Driven person

- With previous sales experience preferable

- Must be familiar with social media platforms

Benefits Summary

• Government Healthcare Sector
• Up $3500 + AWS + Bonuses
• Full Time Company Benefit Entitlements
• Stable Career Opportunity

Job Responsibilities

• To supports and providing with administrative support and collaborates with community service providers, government agencies, and multi-disciplinary hospital and healthcare teams to provide coordination and continuity of patient care across the healthcare continuum.
• To enable early detection of deterioration and faster access to care.
• To assist in supporting patients and their family members in navigating their healthcare journey within the community.

Requirements

• Strong team-player, with natural ability to interact with patients/ residents, healthcare team and community partners of all levels.
• Organised, analytical, able to fit different pieces of the puzzle together.

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Interested candidates kindly click the APPLY NOW.

By submitting your personal data and/or resume, you give consent to the collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified. **

Chanel Loh Su Fui

Registration Number: R22110419

EA Licence No: 06C2859 (MCI Career Services Pte Ltd)

EA License No: 06C2859

Job Description

• Industry/ Organization Type: Logistics/ Freight Forwarding
• Position Title: Customer Service Executive/ Customer Service Officer
• Working Location: Tanjong Pagar
• Working Hours: Monday to Friday, 9 am – 6 pm
• Salary: Up to $3,800 + AWS
• Duration: Permanent Role

Key Responsibilities

• Handling of phone/ email enquiries and bookings. Provide quotation to the customer.
• Arrange bookings with carrier / co-loader / transporter.
• Handle a full spectrum of import and export documentation.
• Handle billing, costings and ensure prompt invoicing to customers.
• Liaise with carriers, feeder operators, vendors, overseas agents and customers.
• Experience in handling DG Declaration, Portnet and Tradenet usage.
• Any other ad-hoc duties when required.

APPLY NOW!!!

• Minimum GCE “O” level and above
• At least 3 years of relevant experience in a freight forwarding company.
• Proficiency in MS Office

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #65914 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

12 Months Customer Service Officer x 10 - UP to $2700

Job Responsibilities:

• Answer incoming queries and address in a professional and timely manner
• Provide accurate and detailed information to customers regarding products and services
• Resolving customer issues, complaints or concerns with empathy and problem-solving skills
• Documenting customer interactions and maintaining accurate records in the database
• Adhering to company policies and procedures while maintaining a positive and customer-centric attitude
• Adhoc duties as assigned by Supervisor

Requirements:

• At least 1 year of relevant working experience
• Able to work independently in a face-paced environment while being a cohesive team member
• Possess initiative to respond to customer’s needs with a commitment towards service excellence
• Proficient in MS Office applications

Interested applicants please send your resume in MS Words format to [email protected] and attn it to Chu Chin Siew (Claire) (R1989696)

Short listed candidates will be notified

www.ambition.com.sg
EA Registration Number: R1989696
Data provided is for recruitment purposes only
Business Registration Number: 200611680D. Licence Number: 10C5117