Total 6,676 hr officer job vacancies in Customer Service category in Singapore

Job Summary:

• Mall/ Office Tower
• Salary Range: Up $3,000 + AWS + Average 2.5 Months VB
• Working Location: Central
• 5 days working day, Retail hours

Job Responsibilities:

• Manning of the office tower reception counters and retail mall information counters – including basic operations of systems e.g. office turnstile, BI CRM
• To assist and support shoppers’ needs and requests at the customer service counter
• Ensure all CX related reports are accurately recorded – inventory, redemption transactions, shift reports, lost & found, enquiries log
• Resolve receipt dispute issues by liaising with merchant and shoppers
• Respond to Live Chat and online enquiries, including feedback related to general enquiries.
• Respond to in-bound casual leasing enquiries for atrium space through online platforms (KPI: Enquiry response time & responsiveness)
• Follow up on leasing leads for pushcart and vending machines:
• Secure booking of pushcarts and vending machines, subject to approval of merchandise category by Revenue team (KPI: Closing rate)
• Site walk and inspection of vendor operations

How to apply:

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret only shortlisted candidates will be notified.

Registration Number: R22108956

EA Licence No: 20C0426 (Elitez & Associates Pte Ltd)

Key Highlights

• Exposure in the government sector
• Location: Maxwell Road MRT: Tanjong Pagar
• Working Hours: Mon- Fri (office hours)
• Duration: 12 months

Key Responsibilities

• Routing feedback to the rightful agency in an accurate and timely manner;
• Replying to feedback submitted by members of public to clarify their feedback

Requirements

• Min Degree.
• Only Singaporeans.
• Experience with managing feedback -management/triaging is advantageous

Interested candidates please click "Apply Now". We regret to inform you that only shortlisted candidates will be contacted for further discussion.

Chok Kah Hwa

Outsourcing Team

BGC Group Pte Ltd

EA Licence Number: 05C3053

LOCATION: BUANGKOK

BACKGROUND

Embark on a Rewarding Career in Welfare Home as an Personal Care Officer.

The Personal Care Officer will take care of the operation activities within the Home, ensuring smooth operation daily. The Personal Care Officer will also ensure the safe custody of the Residents and provide quality standard of care through the coordination of Home programs and activities. He/she will support the Management team in developing a flexible and sensitive approach to service delivery.

DUTIES & RESPONSIBILITIES

• Security and Maintenance of Home
• Safe custody of Residents
• Daily Welfare and Care of Residents
• Conduct daily Programmes and Activities
• Individualized Care Plan and Case updates
• Record, Administration, Incident Reporting
• Emergency Contingency Plans
• Able to work 3-rotating shifts (AM, PM and Night), including weekends

Technical Competencies:

• Collaborative Practices Across Disciplines and Sectors
• Emergency Response and Crisis Management
• Individual and Cultural Diversity

Core Competencies:

• Interpersonal Skills
• Problem Solving
• Service Orientation

Characteristics:

• Wiling to listen and learn
• Passionate with his work
• Independent in his line of duty
• Able to work 3 shifts including night duty

Key Responsibilities:
1. Inbound and Outbound Calls:

• Handle customer inquiries, complaints, and billing questions with the highest degree of courtesy and professionalism.
• Conduct outbound calls as necessary, such as follow-up on customer issues or informing customers of new products or promotions.

2. Customer Issue Resolution:

• Identify and assess customers’ needs to achieve satisfaction.
• Resolve customer complaints via phone, email, or social media, ensuring resolution and customer satisfaction.

3. Information Management:

• Keep records of customer interactions, process customer accounts, and file documents.
• Follow communication procedures, guidelines, and policies.

4. Product/Service Knowledge:

• Be knowledgeable about the products/services available to inform and assist customers effectively.
• Take the extra mile to engage customers, providing additional information and guidance as needed.

5. Team Collaboration:

• Work collaboratively with team members, sharing feedback and insights from customer interactions.
• Participate in team meetings and training sessions to continually improve service quality

How to Apply:
Interested applicants, please email your resume to [email protected]

Clara Crystal Lim Tyn Wei
CEI No: R23117784
Recruit Express Pte Ltd
EA Licence No: 99C4599

Job Role: Student Care Mentor / Teacher

Work Locations: Hougang / Sengkang / Yishun / Punggol

Working Hours:

Monday to Friday: 6 hours between 12.00pm to 7pm (inclusive of 30 mins meal break)

Saturday: 9am to 12.30pm (if required)

Responsibilities:

• Classroom management and provide guidance and mentorship to school children between 7 years old to 12 years old in after-school care centre
• Supervise and guide with homework / revision
• Plan and deliver programmes, organize enrichment workshops that helps promote the overall development of the children
• Engage the children in both indoor / outdoor activities that will enhance / build their psychomotor skills, critical thinking, innovation and problem-solving skills

Requirement:

• At least post-secondary education with a passion in working with children
• Preferably with experience working with children with special needs and/or possess/intend to pursue WSQ Student Care Certification
• Positive attitude, good team player with good communication skills

Please WhatsApp Resume to (65) 8915 7155 or email [email protected]

Please note that by submitting an application or resume to us, you would be deemed to have given your consent to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.

OneLink HR Consultancy Pte Ltd / Tay Yeow Ling

EA Lic: 13C6505 / Reg. No. R1328207

• Position : Outbound Call Centre Officer (Relevant Exp Req/Office Hours/Bukit Merah)
• Location : Bukit Merah Central
• Working hours : 9:00am - 6:00pm (Monday - Friday)
• Salary(commensurate with experience): Up to $2800 + AWS + 14 Days Annual Leave
• Duration : Permanent
• Industry : Healthcare

Main Responsibilities:

• Handling inbound calls on payment related to hospital bills
• Making outbound calls to follow up on payment related to hospital bills
• Receivables management
• General customer service duties
• Handle patient enquiries, provide billing information to patients
• Sending statement of accounts
• Ad-hoc duties as assigned

Requirements:

• Proficient in Microsoft Office applications (MS Word & Excel)
• Candidate must possess at least Higher secondary/Pre-U/A level/College, Professional Certificate or equivalent.

Email to: [email protected] or call me at: 6398 5682 for more information.

Do visit www.facebook.com/search.personnel for more job listings.

**We do not charge our candidates any referral fee nor bind them with any contract.**

Diana Okta Tio

Associate Consulting Director (APAC)

Reg no.: R2094678

EA No: 13C6684

• Establish and manage partnerships with stakeholders, volunteers, donors, and supporters to ensure quality services for clients.
• Strengthen relationships with current volunteers, contributors, and supporters, including corporations, churches, and individuals.
• Focus on educating the community and society on the importance of a healthy family environment in raising well-adjusted children.
• Increasing the number of volunteers and donors, maintaining close communication with them, and managing donations to ensure they receive assistance.
• Create a fundraising strategy, implement policies, conduct fundraising events, and evaluate event outcomes.
• Managing volunteer placement, educating volunteers on satisfaction, training, and matching.
• Supports and advocates the vision, mission, values, work, and ministry among churches, the community, and society.
• Build a strong brand through various outlets, managing publication distribution, and performing other tasks as assigned by the Head of Home.

Requirements:

• With 1-2 years of experience in related working experience.
• Strong interpersonal skills and organizational skills
• Able to prioritize and manage tasks.

With strong team management and leadership skills.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume or send to [email protected]

EA License No: 13C6305

Reg. No.: R22109637

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

• Basic Salary: S$ 1,600 – S$ 2,000
• Mobile Allowance: S$ 60
• Monthly Car Allowance: S$ 1,100
• Average Monthly Incentive: S$ 800
• Working days: 5 days (8am - 5:45pm)
• Location: Toh Guan Road (Jurong East)
  *Company provide AWS + Performance Bonus

The main responsibility is to identify business opportunities and developing of new customer accounts in a designed channel through networking and cold calling potential new clients. The incumbent will also be required to promote the company’s product and service to optimize sales volume and achieve sales revenue/profit goals.

Responsibilities:

• Bringing new business opportunities, Identify and solicit new leads and prospect through cold email, cold call, networking, and social selling.
• Prepare and conduct presentation proposals and contracts to potential customer
• To submit progress weekly activity report and channel development to the immediate superior.
• To penetrate and increase distribution of all products to increase the potential maximizing for the profit.
• Provide regular feedback on competitors’ information, market activities, programs, new products and maintain prospect database.
• Assist in any other duties as assigned from time to time.
• Visit assigned accounts regularly to build and maintain good rapport with customers.
• Collect payment, achieve sales targets set by the company.
• Other tasks as assigned.

Requirements

• Must have own vehicle
• Minimum of 2 years relevant operational experience in FMCG sales roles

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Job Details:

• Basic salary range - $3,200 - $3,500 + KPI/Team Allowance ($150) + Skillset Allowance $300 (Pass all papers and answer questions correctly)

• Working Location: Tampines

• Working Days & Hours: Mon to Fri ONLY - 830AM - 530PM / 9AM - 6PM / 930AM - 630PM (3 Rotation Shifts)

Responsibilities:

• Attend to insurance enquiries via inbound call/email

• Provide excellent customer service

• Provide policy recommendations

Requirements:

• Have obtained at least a GCE 'O' or 'N' Level.

• Preferable with BCP, PGI and HI certificates

• Preferable with at least 1 year of call centre experience in any industry

Send your resume to:
Email: [email protected]
WhatsApp: 9833 5766

ONG HUI XIN R23114158
Just Recruit Singapore Pte Ltd EA12C6295

Job Roles

1. Execute the assigned duty as per the duty roster.

Driving Duties:

• To collect and drive buses from designated drop off areas to fuel bays.
• To drive fueled buses through the Auto Bus Wash machine in accordance with the requirements.
• To ensure electric buses are plugged into the designated chargers and ensure charging process started.
• To ensure buses are parked according to company’s daily deployment.
• Drive safely and ensure an accident-free environment.
• Comply with relevant SOPs.

Refueling Duties:

• To ensure all buses are properly refueled and recorded.
• Proper and careful handling refueling equipment.
• Proper and accurate recording of refueling information.
• Comply with refueling SOPs and relevant SOPs.

Demounting Duties:

• Ensure complete demounting of all the buses per demounting list.
• Proper accounting/documentation after the completion of demounting activities.
• Comply with all demounting SOPs and relevant SOPs.

Traffic Control:

• Ensure safety and orderly parking of buses whilst waiting for refueling inside Loyang Depot compound.
• Comply with Safety and accident SOPs.

2. Support any other activities as required for run-in/ Garaging activities.

3. Proper housekeeping in the workplace.

4. Adhere to workplace safety and health policies, practice safe work procedures and safety rules implemented at the workplace; and not engage in any unsafe or negligent act that may endanger self or others.

Job Requirements

• Candidate should possess at least a minimum Primary and/or Secondary School Certificate or equivalent.
• Candidate to have a valid Class 3 driving license with minimally one year of driving experience.
• Able to work 6.30pm to 2.30am (Overtime may be required).
• Prior working experience would be advantageous.

Interested applicants are invited to Apply Now or contact us at 88766001 for more information.

We regret that only shortlisted applicants will be notified.

Responsibilities:

• Managing of incoming calls and customer service inquiries
• Identifying and assessing customers’ needs to achieve satisfaction
• Provide accurate, valid and complete information by using the right methods/tools
• Handle customers’ complaints, provide appropriate solutions and alternatives; follow up to ensure resolution
• Follow communication procedures, guidelines and policies

Requirements:

• Minimum 1 year of experience in the related field
• Strong phone contact handling skills and active listening
• Familiarity with CRM systems and practices
• Customer orientation and ability to adapt/respond to different types of characters
• Excellent communication and presentation skills
• Ability to multi-task, prioritize, and manage time effectively
• Able to work retail hours, weekends and public holiday

Those with more experience will be considered for Senior CSO

English Tutor - Enrichment Centre / Training Provided [3770]

Salary: SGD 3,500 - SGD 4,200

Working Day: 5-day work week including 1 weekend
Working Hour:

• Weekdays: 10.30am to 7.30pm //12.30pm to 9.30pm
• Weekends: 8.45am - 6.30pm

Location: Clementi, Bukit Batok, King's Arcade, Ang Mo Kio, Hougang, Marine Parade, Tampines

Job Responsibilities:

• Plan and deliver English language composition writing and English language lessons in accordance with the Company's guidelines and framework to achieve desired learning outcomes.
• Mark students' scripts in accordance with the Company's guidelines and rubrics
• Ensure marked scripts are returned in a timely manner.
• Maintain accurate records of students' progress and cater to students' educational needs in a timely manner.
• Be actively involved in the planning and preparation of curriculum and innovation of teaching methodology.
• To provide timely feedback to parents and address their concerns appropriately.
• To be tasked with 12 classes of various levels (Primary 1 - Secondary 4)

Qualifications:

• Prefer candidates with a degree qualified in a related field (English Language, Linguistics, Arts and Social Sciences, Mass Communications, Humanities, and Law)
• Achieved academic excellence in English Language, English Literature and General Paper (GP).
• With at least 1 year of relevant teaching experience in established enrichment centers is preferably.
• Familiar with the latest MOE syllabus and examination requirements.
• Prior experience in teaching English language creative writing is an advantage

WhatsApp: +65 82026403

Email: [email protected]

14C7279 The Supreme HR Advisory Pte Ltd

R21103770 Chu Jenn Anne

Working Days: Monday to Friday

Working Hours: 8.15am to 5.15pm

Salary: $ 2400 to $ 2800

Working Location: Aljunied

Responsibilities:

• Receive children, parents and visitors at the front desk
• Conduct health checks
• Handle walk-in enquiries, building tenants and vendors / contractors
• Arrange repairs for facilities
• Liaise and coordinate daily school buses
• Manage uniform inventory
• Ad-hoc

Requirements:

• With one year of relevant working experiences

Chin See Min Reg No. : R22107450

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

Working Day: Mon to Fri

Working Hours: 9am- 6pm

Address: Woodlands

Job scope:

• Perform equipment on-site installation, diagnosing, troubleshooting, servicing, and repairing
• Perform equipment continuous improvement programs, preventive maintenance, modifications and repairing works
• Serves as company contact point with customer on technical matters
• Attends to customers complaints and provides timely solutions
• Other ad hoc duties

Requirements:

• Degree in Mechanical/ Mechatronic Engineering or related discipline
• Training provided

Low Jia Yi R22104302

The Supreme HR Advisory Pte Ltd 14C7279

Find Out Even More At: https://tinyurl.com/mindflex-full-time-position

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

Details:

• Assist in shortlisting and recommending suitable tutor profiles to parents
• Coordinate & arrange 1st tuition lesson between client and tutors
• Assist with day-to-day Admin and Operations of company
• 4 Weekdays, 1 Weekend OR 3 Weekdays, 2 Weekends, 9.00AM to 6.30PM
• Able to commit for minimum 1 year
• $2,300 - $3,000/Month & Monthly Bonuses ($200 - $700/Month)
• Clear Salary Progression & Annual Salary Review (Min 10%)
• Casual attire, company culture is fun and relaxed
• Strictly no Overtime, no Bring Work Home
• Office with Modern & Fun Entertainment Facilities

Responsibilities

• Attend to customers' enquiries and feedback on customer orders' status
• Manage and oversee all inbound and outbound inventory activities
• Review materials forecast and execute supply plan
• Analyze Forecast Variance and identify strategies to improve the Forecasting process to minimize the variance.
• Analyze the variance of demand and supply
• Monitor the fulfillment gaps, drive investigation of root cause and recovery plan
• In-charge of inventory control and analysis
• Ad hoc duties as assigned

Requirements

• Diploma in Supply Chain Management, Logistics or equivalent
• 1 - 2 years of customer service/ supply chain/ inventory distribution management experience

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected]

EA License No.: 13C6305

Registration No.: R1654399

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

​Our Client is an established company in Singapore, who is seeking to recruit Customer Care Officer (Shift hours/ Location Raffles Place).

Customer Care Officer (Shift hours/ Location Raffles Place)

Job Responsibilities

· Interacts with customers through phone to provide effective service to every customer by building a personal relationship with each caller, using the appropriate skills, tools and techniques for their requirement and ensuring that each call is either closed or escalated within the agreed timescales by owning each call.

· Key Roles & Responsibilities

· Provide quality customer service to customers either by telephone or electronically

· Respond and follow up promptly to customer enquiries

· Handle and resolve complex cases to ensure customer satisfaction

· Handle customer service hotline and provide first level of support.

· Obtain and evaluate all relevant information to handle enquiries and complaints

· Follow Standard Operating Procedures closely.

· Work as a team and ensure that the contact centre service level is met.

· Any other tasks assigned.

Job Requirements:

· Candidate must possess minimum 'N' levels

· Customer-oriented with good interpersonal and communication skills

· Highly adaptable to a fast-paced and dynamic environment

· Pleasant disposition and personality

· A team player

· Candidates with experience in customer service or contact centre will have an added advantage

· Fresh graduates with a passion in customer service are welcome to apply

JJ Consulting Services

EA Licence No.: 12C6207

Applicants are invited to send in a MS Word resume to [email protected] stating position applying for/present/expected salaries and earliest available date.

We thank all applicants in advance and regret that only short listed candidates will be notified.

Service Technician （Home Appliance）

Salary: $2200 - $2900

Monday - Friday l Alternative Half Day Saturday

8:45am - 5:30pm / 9am - 1pm

Office Location: Upper Thomson - Near Thomson Nature Park

Responsibilities:-

• Provides responsible service, repair and installation services to our customers in a professional manner
• Accurately diagnose, service, repair, and maintain product in optimum operating condition
• Reviews product performance and quality and communicate to Technical Director any downward shifts in performance and quality
• Perform testing and inspection on finished goods for quality issues and perform corrective actions
• Provide assistance and technical service requests to and by project clients
• Other duties as assigned by Technical Director and/or management
• Manage KDK quality claims
• Achieve department KPI

Requirements:-

1. Possess a valid Electrical Technician License.
2. Minimum Higher NITEC in Mechanical/Electrical/Electronics.
3. Possess Class 3 driving license
4. Knowledge of MS Office applications.
5. Experience in Electrical / Refrigeration trouble shooting is advantageous.

✅✅ Interested applicants kindly contact via WhatsApp: +65 8656 3696 (JOHN).

No Charges will be incurred by Candidates for any service rendered.

Email：[email protected]

Lau Zhao Rui Reg.No: R22109652

14C7279 The Supreme HR Advisory Pte Ltd

*Company name and address will only be disclosed once shortlist for interview.

Customer Service

• Working hours : Monday - Friday (8.30am to 6pm) / Alternative Sat : 8.30am to 1pm
• Salary: $2000 to $2300
• Location: Near to Ubi MRT (Focus One)

Job Responsibilities:

• Answer Customers enquiries from phone calls, email.
• Issue invoice
• Arrange deliveries
• Quotations
• Part time cashiering duties

✅✅ Interested applicants kindly contact via WhatsApp: +65 8656 3696 (JOHN).

No Charges will be incurred by Candidates for any service rendered.

Email：[email protected]

Lau Zhao Rui Reg.No: R22109652

14C7279 The Supreme HR Advisory Pte Ltd

*Company name and address will only be disclosed once shortlist for interview.

Job Info:

• Salary: Basic up to $3000 + AWS&VB
• Working Hour: 8am to 6pm, inclusive of 1 weekend 44 hours a week
• Location: Whitley Road

Job Scope:

• Scheduling and confirming of referral appointments for our specialists from various departments
• Managing service specific cancellation lists
• Manages any doctor reschedules due to urgent/ad-hoc surgeries and blocks schedule as needed
• Manage appointment fit in requests
• Communicating concerns and feedbacks from clients to our various specialists and department veterinarians
• Confirming diagnostic appointments for surgeries, CT and MRI scans with clients and communicating appointment instructions
• Reviewing of referral forms and medical histories received from the referring clinics
• Ensure all relevant medical histories (including x-rays, ultrasound scan reports, blood tests, etc) are received and in order prior to confirming the appointment with the client
• Obtain any other required information from referring clinics as requested by our specialist prior to the consult appointment date
• Ensure referral booking protocols are followed for each department
• Update and maintain a database of primary care practitioners/ general vet clinics and veterinarians in Singapore

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform you that only shortlisted candidates would be notified*

We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

Chou Jia Hooi | EA Personnel No.: R23115147

Find Out Even More At: https://tinyurl.com/mindflex-full-time-position

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

Details:

• Assist in shortlisting and recommending suitable tutor profiles to parents
• Coordinate & arrange 1st tuition lesson between client and tutors
• Assist with day-to-day Admin and Operations of company
• 4 Weekdays, 1 Weekend OR 3 Weekdays, 2 Weekends, 9.00AM to 6.30PM
• Able to commit for minimum 1 year
• $2,300 - $3,000/Month & Monthly Bonuses ($200 - $700/Month)
• Clear Salary Progression & Annual Salary Review (Min 10%)
• Casual attire, company culture is fun and relaxed
• Strictly no Overtime, no Bring Work Home
• Office with Modern & Fun Entertainment Facilities

You will be responsible to provide an excellent and consistent level of service to your customers. The Guest Service Officer - Concierge is responsible to contribute to the smooth and efficient running of the Rooms Division.

• Possess minimum G.C.E. "O" levels.
• Candidates with Diploma / Degree in Hospitality / Tourism Management or equivalent will be preferred.
• Minimum 6 months work experience in hotel operations.
• Possess good customer relations, communications and interpersonal skills.

Responsibilities:

• Support retail security systems & display product deployment
• Ensure smooth marketing collateral deployment in stores
• Address store displays and POSM placement issues
• Manage marketing & visual merchandising inventory
• Draft & submit monthly billing invoices
• Assist in events, roadshows & premium distribution
• Work closely with the team to achieve organizational goals
• Requirements & Qualifications:

Class 3 Driving License required

• Visual merchandising, IT Retail experience advantageous
• 5 Day Work Week (10am – 7pm)
• Orientation & on-the-job training provided

Send your resume to:
Email: [email protected]
WhatsApp: 9833 5766

ONG HUI XIN R23114158
Just Recruit Singapore Pte Ltd EA12C6295

Find Out Even More At: https://tinyurl.com/mindflex-full-time-position

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

Details:

• Assist in shortlisting and recommending suitable tutor profiles to parents
• Coordinate & arrange 1st tuition lesson between client and tutors
• Assist with day-to-day Admin and Operations of company
• 4 Weekdays, 1 Weekend OR 3 Weekdays, 2 Weekends, 9.00AM to 6.30PM
• Able to commit for minimum 1 year
• $2,300 - $3,000/Month & Monthly Bonuses ($200 - $700/Month)
• Clear Salary Progression & Annual Salary Review (Min 10%)
• Casual attire, company culture is fun and relaxed
• Strictly no Overtime, no Bring Work Home
• Office with Modern & Fun Entertainment Facilities