Total 4,343 human resource executive job vacancies in Customer Service category in Singapore

Customer Service:

Provide prompt and helpful responses to all inquiries, quote requests, order confirmations, product returns, and evaluations through any incoming method (phone, digital channels, walk-ins).

Monitor shipment status to ensure timely delivery and escalate internally and to the factory to resolve order fulfillment issues raised by customers.

Proactively follow up on outstanding customer service issues until resolved.

Communicate clearly and professionally with a helpful attitude to assist customers, ensuring a high level of customer satisfaction through basic product knowledge.

Customer Education:

Educate customers on the use of web-based services, including Swagelok.com.

Effectively utilize internal resources such as iSwagelok, document-sharing platforms, and product literature.

Team Support:

Provide support to other team members and assist in ad-hoc/special tasks as assigned by the Leader/Manager.

Key Account Management:

Provide Key Account Management services to selected customers.

Receive and respond to customer queries, requests, and complaints within established guidelines.

Process Adherence:

Understand and ensure daily work follows established procedures, policies, and guidelines.

EA License No: 22C1414

Reg No.: R23113314

By submitting any application or resume to us, you will be deemed to have agreed & consented to us collecting, using, retaining & disclosing your personal information to prospective employers with the services provided by our company.

-JOINING BONUS OF $5K!

-ELIGIBLE FOR PERFORMANCE BONUS AND AWS!

Oversee and lead a team in managing daily operations, making final decisions on matters of importance to ensure a positive passenger experience and satisfaction. Guide, develop, motivate, and mentor both new and existing staff, maintaining the highest service, grooming, and discipline standards. Ensure compliance with safety, security, and standard operating procedures of the company, airlines, and airport authorities. Additionally, assist the Duty Manager in daily deployment based on agreed service standards with the airlines and airport authorities.

• A diploma in any discipline
• Good command of written and spoken English
• Pleasant with a cheerful disposition and good interpersonal skills
• Team player in a fast-faced environment.
• Independent and able to multi-task
• Able to prioritise tasks effectively to ensure most important tasks are completed on time

R1659862
22C1140

Job Overview:

• My client looking for a proficient IT Executive to contribute significantly to the IT automated storage and retrieval machine projects, customer warehouse integration, and providing advanced support.
• In this role, you will assist in project execution, deliver excellent customer support, and ensure seamless operations.
• Your technical skills and customer-focused approach will be vital to their success.

Responsibilities:

IT Projects Implementation:

• Aid in the software project implementation of warehouse automated storage and retrieval systems for customers, including integration with customer ERP systems, IT infrastructure, and networks.
• Collaborate in setting up machines, configuring software, conducting UAT/SIT, and providing software user training for both customers and internal staff.
• Support the software go-live process.
• Thoroughly document IT projects, detailing processes, configurations, and outcomes.
• Perform IT site visits to assess requirements, troubleshoot issues, and gather insights for improvements.

IT Service Support:

• Deliver remote helpdesk and onsite support services for customers, addressing technical needs promptly and professionally.
• Be available onsite on scheduled days to provide hands-on IT software support and ensure customer satisfaction.
• Prepare detailed IT service reports for accurate tracking and analysis.

IT Tasks and Ad-hoc Duties:

• Undertake various IT-related tasks to effectively support onsite customers.
• Respond to IT ad-hoc duties assigned by the Supervisor, demonstrating adaptability and versatility.

Requirements:

• Availability to travel for customer support in Singapore and Malaysia.
• At least 3 years of hands-on experience in a similar role.
• Experience in software application support, particularly with systems like inventory, warehouse management, and ERP.
• Familiarity with basic IT infrastructure, server setup, and network troubleshooting.
• Strong communication skills to effectively liaise with team members, customers, and vendors.
• Ability to clearly escalate technical and customer inquiries to technical teams and superiors.

To Apply:

Interested candidates who wish to apply for the advertised position, please click on “Apply Now” and "ATTN: JOSL"

Alternatively, you may email us an updated copy of your resume (ATTN: JOSL)

We regret that only shortlisted candidates will be notified.

Email Address: [email protected]
Joseph Low | Registration No: R2089920 | EA Licence No: 12C6253
Dynamic Human Capital Pte. Ltd. | 2 Kallang Avenue #03-08 CT Hub Singapore 339407

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

Under the revised Employment Agencies Licence Condition 5(b), employment agencies (EAs) are required to collect the personal data (e.g., NRIC, FIN) of applicants referred to employers for permanent or contract job positions of at least 6 months with a fixed monthly salary of $3,300 and above. PDPA requirements on collection, use and disclosure of personal data are not applicable to EAs that are collecting such information, as it is a regulatory requirement.

https://www.mom.gov.sg/faq/submit-quarterly-referral-and-placement/are-employment-agencies-allowed-to-collect-personal-data

• Well Established Company
• Basic $2500 - $3000 + Incentive + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location : Tuas (Transport Provided)
• Working days : Monday to Friday
• Working hours : 8am to 5pm

Job Responsibilities:

• To receive all inquiries, take note of the caller’s particulars such as name, position, Company, telephone and facsimile numbers, and other relevant details for subsequent follow-up by sales staff
• To assist in preparing proposals based on verbal or written information provided by the Sales and Marketing staff
• To prepare invoices, monthly reports for consolidated billing
• To maintain and upkeep the filing system and SWM software on all aspects of waste information
• To assist Customer Service Manager to ensure smooth daily operational in the team
• To assist Customer Service Manager and Director – Sales in matters relating to customer care (feedback and complaints), collate market intelligence and marketing communications
• To update customer database in respect of customers and potential customers
• To coordinate with the various departments, i.e. logistic and operations dept to ensure customers’ requirements are met

Requirements:

• Min Diploma in Business Management or equivalent
• At least 1 year of Customer service experience

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

THIEN CHING MEI (R2198032)

EA Recruitment Pte Ltd

EA License No: 21C0492

• Run the front desk to create a positive impression for guests, greeting them and visitors warmly and professionally.
• Support with basic office duties like filing, data entry, and handling correspondence.

Requirements:

• GCE O Level and above
• At least 2 years of front desk experience in an office building.
• Able to work independently.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

Key Responsibilities:

• Execute procurement processes in PCF’s Procurement Management System (PMS), including the creation of Small Value Purchase (SVP)/Request for Quotation (RFQ), Purchase Order (PO), Goods Received Note (GRN)
• Work closely with Information Technology Division (ITD) and Procurement Department (PRO) on technical issues encountered on PCF PMS
• Coordinate with Finance Division (FID) on payment matters
• Liaise with PRO to execute necessary follow-up actions and ensure proper closure of outstanding cases recorded such as in ageing reports
• Work closely with Senior Care Centres (SCCs) and Active Aging Centres (AACs) for procurement and payment-related matters
• Manage SCC/AAC staff’s professional development training process including registration, marking of attendance, and account activation via PCF Learning Management System (LMS) and Agency for Integrated Care (AIC) LMS platforms; while taking charge to relevant ensure course fee payments are processed
• Maintain SCC/ACC staff’s training records online
• Procure furniture and equipment for new centres alongside the Centre Manager, Senior Nurse, Therapists as well as the Admin and Finance team
• Perform grant claim submissions
• Take down minute notes for meetings
• Undertake projects and tasks that might be introduced from time to time

Job Holder Requirements and Qualifications:

• Degree in Business Administration or Economics or Management (minimum Polytechnic Diploma in Business or Management if the candidate has excellent career track in relevant experience)
• At least 2 years experience in administration, financial or procurement portfolios
• Proficient in Microsoft Office – MS Word, Excel and PowerPoint
• Good team player with good analytical and problem-solving skills.
• Able to multi-task, well organised and meticulous

Please send your resume to [email protected] indicating your current and expected salary.

We regret that only shortlisted candidates will be notified.

Note: In compliance with Personal Data Protection guidelines, we do not require an indication of your NRIC or Foreign Identification numbers in your CV/Job Application Form. Your CV and/or Job Application will be retained for a period of 1 year, and we will respectfully destroy these documents thereafter (in the event your job application is unsuccessful).

• Handle all sales orders, contracts, invoices, delivery orders etc.
• Oversee daily local sales deliveries to ensure efficient and smooth process.
• Make purchase and sales contracts and all other import/export documents.

Requirements:

• Diploma and above
• At least 2 years of experience in logistics
• Able to work on Alternate Saturday (half day)

If you are keen to apply for the position, kindly email your detailed resume in MS Word to[email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

We are looking for an experienced Senior / Customer Relationship Executive to engage and develop customer relationship with industry associations, VIPs and assist Hosted Buyers Programme for food portfolio.

The role will be responsible for engaging with key customers by building and preserving trusting relationships and constantly identify opportunities to grow the customer base and build positive relationships with new clients. You should also be strategic and analytical when finding solutions to problems to ensure maximum client satisfaction.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

· Assist coordination of the Hosted Buyers Programme & buyer engagement campaigns

· Work closely with marketing team on promoting and delivering buyer engagement campaigns

· Strong and proactive follow up with the selected VIPs and industry associations to ensure their attendance to our events

· Build new leads and maintaining positive business relationships with key customers

· Provide customers with timely update on the latest development of our events

· Collate and maintain the customer database in a systematic way with accuracy

· Understand and address industry trends and customer individual needs

· Understand the business matching requirements of customers, explore and line up business matching opportunity

· Assist coordination of delegation and buyers programme at physical events

POSITION REQUIREMENTS:

· At least 4-5 years of work experience in related field with a minimum of 3 years in customer relations

· Degree holder or above in Business or related discipline

· Practical hands-on project management experience within B2B environment

· Ability to prioritize and execute tasks under pressure and meet tight deadlines

· Ability to work both independently and collaborative environment

· Strong attention to details and ability to manage multiple campaigns simultaneously

· A self-motivated and innovative person who will input for creative and effective campaigns to engage buyers

· Excellent interpersonal and communication skills

· Proficient in all Microsoft applications

· Candidate with less experience will be considered as Customer Relationship Executive

OTHER PREFERRED ATTRIBUTES:

· Cooperative, flexible and initiative

· Capable to work under pressure in tight deadline

Our client is a leading power generation company in Singapore. Due to their current expansion plan, they are looking for a Customer Service Executive to join their team, with the aim of further developing the current high-performing team. They are located in the central area, easily accessible.

Responsibilities:

• Answer and manage customer calls promptly and professionally.
• Respond to emails in the Customer Care mailbox.
• Handle enquiries from various channels (phone, email, etc.).
• Assist customers with account-related queries and issues.

Requirements:

• Diploma or A-Level qualification.
• Strong interpersonal skills and ease with engaging new people daily.
• Ability to work independently and as part of a team.
• Experience in the FinTech industry is preferred.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

EA License No: 19C9682

EA Personnel No: R23115655

EA Personnel Name: Michelle Yeo Swee Xiang

Job Responsibilities:

Provide air freight quotes and proposals to customers.

Coordinate rates and bookings with airlines.

Communicate with customers regarding export shipment instructions and booking updates.

Coordinate with vendors such as DG specialists, fumigation services, marine insurance providers, etc.

Prepare job sheets for the Operations team to follow up on.

Monitor shipment status and uplift progress.

Conduct job costing.

Address and resolve any issues that arise.

EA License No: 22C1414

Reg No.: R23113314

By submitting any application or resume to us, you will be deemed to have agreed & consented to us collecting, using, retaining & disclosing your personal information to prospective employers with the services provided by our company.

• Basic up to $3000
• AWS + VB
• Working Hours: 5 days, 8.30am to 5.30pm / 9am to 6pm
• Location: Changi

Main Responsibilities:

• Handle inquiries and prepare quotations
• Coordinate with customers and overseas agent regarding shipping activities
• Handle import and export documents
• Handle complaints and data entry

Requirements:

• At least 2 years working experience in related field
• Experience in sea / air shipment procedures

Regret to inform that only shortlisted candidates will be contacted by our consultants.

Align Recruitment Pte Ltd (20C0253)
Kiu Kwong Yik (Reg No. R24119753)

Our client is a leading power generation company in Singapore. Due to their current expansion plan, they are looking for a Customer Service Executive to join their team, with the aim of further developing the current high-performing team. They are located in the central area, easily accessible.

Responsibilities:

• Answer and manage customer calls promptly and professionally.
• Respond to emails in the Customer Care mailbox.
• Handle enquiries from various channels (phone, email, etc.).
• Assist customers with account-related queries and issues.

Requirements:

• Diploma or A-Level qualification.
• Strong interpersonal skills and ease with engaging new people daily.
• Ability to work independently and as part of a team.
• Experience in the FinTech industry is preferred.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

EA License No: 19C9682

EA Personnel No: R23115655

EA Personnel Name: Michelle Yeo Swee Xiang

Job Description

• Industry/ Organization Type: Freight Forwarding / Transportation
• Position Title: Customer Service Executive (Freight Forwarding)
• Working Location: Loyang Way
• Working Hours: 5 days, Monday – Friday (8:30 am – 5:30 pm / 9 am – 6 pm)
• Salary Package: Basic up to $3,000 + AWS + Variable Bonus + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Respond promptly to customer inquiries concerning quotes and operational matters.
• Handle inquiries, prepare quotations, and manage shipment activations, including cross-trade shipments.
• Coordinate smoothly with customers for incoming, outgoing, and cross-trade shipments.
• Liaise with Overseas Agents for shipment activities.
• Good understanding of import and export procedures.
• Ensure timely completion of all required documentation.
• Assist in sales and marketing activities as needed.
• Address and resolve customer issues promptly, ensuring the non-recurrence of similar concerns.
• Perform accurate data entry for reporting purposes.
• Perform ad hoc tasks as assigned.

APPLY NOW!!!

• Minimum of GCE 'O' Level, 'N' Level, or ITE certification.
• A minimum of 2 years of work experience in a related field.
• A positive, customer-focused attitude and working attitude.
• Ability to thrive under pressure in a fast-paced environment.
• Preferably possess basic experience in sea/air shipment procedures.
• Self-motivated and able to work independently with minimal supervision.
• Flexibility to work overtime as required.

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66168 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Job Description

1. Data entry to SMS and LMS: entering, sorting, compiling, tabulating, and evaluating data

2. Academic document management: filing, scanning, and managing documents e.g. deliver schedules, results, surveys.

3. Handle and respond to email, telephone, and in-person academic-related queries

4. SMS:

· Backlog of in-house/EDP results

· Ongoing in-house/EDP module results

· Generate and monitor resit/re-module list

· Communicate and monitor resit assignment submission

· Enter delivery schedules

5. LMS:

· Setup module site for all in-house programmes

· Upload module learning materials

· Create assignment submission points; reminder announcement to non-submission

· Making announcement to students concerning account setup, results

· Remind lecturers to complete grading

· Generate results for EB approval

6. Swirl recording of the lectures (charge and set-up the instrument for the recordings) and monitor the quality and upload the lecture video content in LMS.

Job Summary

The individual must possess a passion to champion service excellence. He/ she is supporting the hotel’s learning and development function and will be committed to cultivating a strong service culture with the hotel division.

Primary Responsibilities

• Involve in learning design, conduct research and generate insights for the development of learning materials for learning programs (e.g. case studies, guests’ feedback)
• Conduct stand-up training and webinars (e.g. New employee orientation, Product knowledge training)
• Conduct and facilitate learning tours
• Manage day-to-day Learning & Development administration and operations
• Support the end-to-end coordination of Learning & Development programs, including general training execution (from pre-training, during training and post training)
• Co-owns/develop customized learning roadmaps and content with Corporate L&D team
• Assist to prepare learning materials such as presentations and guidelines
• Staying updated on the latest product knowledge in Resort World Sentosa and Sentosa Island to create relevant quizzes for team members.
• Create, maintain, and monitor the progress of learning and coaching plans
• Other ad-hoc duties as assigned

Requirements

• Effective communication and interpersonal skills
• Fast learner with strong time management skills to meet deadlines
• Detail-oriented and well-organized in a dynamic work environment
• Possess a can-do attitude
• Comfortable working independently and in a team
• Comfortable in public speaking
• Proficient in Google and Microsoft Office products such as Excel and PowerPoint

Job Summary:

• Basic Salary Range: Up to $3500 + Variable Bonus
• Time: Monday – Friday, 9am - 6pm
• Location: 138 Carpenter Street, nearest MRT is Clarke Quay

Job Responsibilities:

• Handle full sets of accounts duties and daily finance operations, which includes but not limited to General Ledger, General Journals, Cash/fixed asset management, Accounts Receivables and Accounts Payables.
• Responsible for the timely and accurate month end and year end close for the Management accounts, ensuring that the financial statements are properly supported, debtors and creditors reconciliation
• Complete payment and control expenses by processing, verifying and reconciling invoices received with supporting documents such as purchase requisitions, purchase orders and delivery orders and receipts
• Prepare payments ie. issue cheques, preparing Giro, telegraphic transfers and ensuring they are made on timely basis
• Handle intercompany transactions, bank and balance sheet reconciliation and confirmation.
• Prepare and process invoices, reconcile invoice discrepancies
• Prepare the annual statutory financial statements and tax submissions, and ensure compliance with tax regulations and other legal requirements.
• Prepare monthly cash flow forecasts
• Preparing/processing petty cash claims in accordance with policy and procedures
• Assist in stock take and cycle count for general inventory function
• Update and maintain vendor database in Accounting system
• Manage and handle audits
• Verify that transactions comply with Company policies and procedures and are approved by appropriate personnel
• Any other ad-hoc duties as assigned

Requirements:

• Diploma/Degree in accountancy/LCCI or similar accounting qualification
• Minimum 3 to 5 years of full sets accounting experience, preferably from shipping industry
• Independent worker as well as a good team player, able to work in a fast paced environment
• Effective communication skills
• Proficient Microsoft office skills, prior experience with using Navision/business central is a distinct advantage
• Meticulous and accurate with data

How to apply:

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret that only shortlisted candidates will be notified.

David Tang
Registration Number: R23115252
EA Licence No: 16C8004 (Elitez Pte Ltd)

Customer Service Executive

Working Time: Monday to Friday, 8.30 am – 5.30pm / 9am – 6pm
Working Location: Singpost Centre [Nearest MRT: Paya Lebar]
Salary: $3200 - 3800

Overview for the role:

This Role reports into the OCSM and will form the focal point for customer queries and supply chain operations. Maintenance of close relationship with both internal & external customers in all business activities of company including affiliated companies, associates, and partners. This involves responding to all enquiries in a timely manner, opening and closing of all files, perform costing for invoice preparations and be called upon to perform activities and work closely with other departmental functions to achieve the goals set by the company.

Job Duties:

• Handles all clients inquires, concerns and complaints in a professional manner
• Monitor shipments with contractors and vendors and update both internal & external stakeholders
• Performs data entry, opening & closing of files and costing preparation in tandem to invoice generation
• Collaboration with all departments to better address clients needs, providing regular updates to higher management
• Assist in the preparation of Pricing & Quotations
• Support & involvement in continuous improvement programs with internal team to ensure control & processes to provide a high level of customer service & work efficiencies
• Upselling company products and identify new business opportunities through clients’ referrals

Job Requirements:

• Possess Diploma in Logistic / Supply Chain / relevant discipline is preferred.
• Relevant work experience in the Logistics / Shipping or Freight Forwarding Industry is a plus
• With permit declaration through Tradenet is preferable

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279

Job Description

• Industry/ Organization Type: Trader of Semiconductor
• Position Title: Customer Service Executive
• Working Location: East – Chai Chee Industrial Park (Nearest MRT: Bedok)
• Working Hours: 5 days (Monday-Friday: 8 am-5.30 pm)
• Salary Package: Up to SGD 3500 + AWS + Variable Bonus + Transport allowance
• Duration: Permanent

Key Responsibilities

• Provide Sales and Customer Service Support
• Follow up from Purchase Orders to delivery
• Develop and build strong customer relationships at all levels

APPLY NOW!!!

• Min. N level
• Min. 1 year of working experience in the related field
• Training provided to an inexperienced candidate

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #67077 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

Job Description

• Industry/ Organization Type: Logistics
• Position Title: Customer Service Executive
• Working Location: Katong
• Working Hours: 5 days, Monday to Friday (8.45 am-6.30 pm)
• Salary Package: Basic Salary up to $2,600 + Performance Bonus + Medical Claim
• Duration: Permanent

Key Responsibilities

• Talk to international offices, agents, shipping companies, and customers.
• Quickly and correctly answer customer questions over the phone or by email.
• Arrange and keep track of all shipments.
• Handle customer complaints attentively and resolve them.
• Keep documents filed neatly for easy access.
• Carry out additional tasks as needed.

APPLY NOW!!!

• At least a GCE 'O' Level education.
• Skilled in Microsoft Office.
• Attentive to detail, good at working with others, and carries a positive attitude.
• Able to keep up with a high-speed work setting.
• Comfortable with handling pressure.
• Capable of meeting tight deadlines, both while working alone and with a team.
• Excellent at both speaking and writing.

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #67104 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Our client is a leading power generation company in Singapore. Due to their current expansion plan, they are looking for a Customer Service Executive to join their team, with the aim of further developing the current high-performing team. They are located in the central area, easily accessible.

Responsibilities:

• Answer and manage customer calls promptly and professionally.
• Respond to emails in the Customer Care mailbox.
• Handle enquiries from various channels (phone, email, etc.).
• Assist customers with account-related queries and issues.

Requirements:

• Diploma or A-Level qualification.
• Strong interpersonal skills and ease with engaging new people daily.
• Ability to work independently and as part of a team.
• Experience in the FinTech industry is preferred.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

EA License No: 19C9682

EA Personnel No: R23115655

EA Personnel Name: Michelle Yeo Swee Xiang

WhatsApp: +65 90820021 (Kyler)

Email: [email protected]

Working Time: Monday to Friday, 8.30 am – 5.30pm / 9am – 6pm
Working Location: Singpost Centre [Nearest MRT: Paya Lebar]
Salary: $3200 - 3800

Overview for the role:

This Role reports into the OCSM and will form the focal point for customer queries and supply chain operations. Maintenance of close relationship with both internal & external customers in all business activities of company including affiliated companies, associates, and partners. This involves responding to all enquiries in a timely manner, opening and closing of all files, perform costing for invoice preparations and be called upon to perform activities and work closely with other departmental functions to achieve the goals set by the company.

Job Duties:

• Handles all clients inquires, concerns and complaints in a professional manner
• Monitor shipments with contractors and vendors and update both internal & external stakeholders
• Performs data entry, opening & closing of files and costing preparation in tandem to invoice generation
• Collaboration with all departments to better address clients needs, providing regular updates to higher management
• Assist in the preparation of Pricing & Quotations
• Support & involvement in continuous improvement programs with internal team to ensure control & processes to provide a high level of customer service & work efficiencies
• Upselling company products and identify new business opportunities through clients’ referrals

Job Requirements:

• Possess Diploma in Logistic / Supply Chain / relevant discipline is preferred.
• Relevant work experience in the Logistics / Shipping or Freight Forwarding Industry is a plus
• With permit declaration through Tradenet is preferable
• Computer literacy eg: proficient in MS Word & Excel etc

The Supreme HR Advisory Pte. Ltd | 14C7279

Gan Kai Le | R23112683

Core responsibilities

• Manage incoming calls and attend to enquiries or emails from clients
• Prepare quotations, sales orders, purchase orders & delivery orders
• Able to process all orders accurately and within expected timeline
• Provide administrative support (for example, check visuals and floor plan, prepare installation report etc) for the Sales Team
• Co-ordinate smooth workflow of orders and relevant logistics arrangement
• Any other ad-hoc duties and assignments as required as by the Sales Team

Job specifications

• Minimum Diploma in related fields
• 3 to 5 years’ administrative or operational experience preferred
• Possess effective organizational and follow-up skills with eye for details
• Able to interact professionally with both internal and external customers
• Proficient in MS Excel and Word

Job Scope

• Assist the day-to-day customer - services & admin activities of the centre such as: Coordinating and facilitating classes for the centre/s.
• Centre operations
• Handle walk-ins and telephone enquiries
• Provide course consultation to prospective customers
• Handle and resolve feedback and complaints
• Liaise with customers & teachers pertaining to parents’ feedbacks / students' progress
• Handle admin duties such as: daily collections, preparation of materials for classes
• Data-entry and maintaining Student Management System & CRM
• Process and administer new student’s enrolment

Requirements

• Candidate must possess at least a Diploma / Bachelor's Degree / Post Graduate Diploma / Professional Degree (In the field of Business Studies / Marketing / Business Administration / Mass Communications)
• At least 1 - 2 year(s) of working experience in the related field is required for this position.
• Effective planning & able to multi-tasks.
• Good interpersonal skills
• Effectively bilingual (English & Chinese speaking required to handle and resolve feedbacks from English & Chinese speaking customers and also to converse with Chinese speaking teachers pertaining to parents’ feedbacks / students' progress.)
• Proficient in MS office applications
• Able to work on weekends & two weekday evenings that in line with centre's operating hours

Branch Locations (Travelling required between these locations)

• Thomson
• Punggol

We regret that only shortlisted applicants will be notified.

Core responsibilities

• Manage incoming calls and attend to enquiries or emails from clients
• Prepare quotations, sales orders, purchase orders & delivery orders
• Able to process all orders accurately and within expected timeline
• Provide administrative support (for example, check visuals and floor plan, prepare installation report etc) for the Sales Team
• Co-ordinate smooth workflow of orders and relevant logistics arrangement
• Any other ad-hoc duties and assignments as required as by the Sales Team

Job specifications

• Minimum GCE “N” / “O” Levels or equivalent
• 1 to 2 years’ administrative or operational experience preferred
• Possess effective organizational and follow-up skills with eye for details
• Able to interact professionally with both internal and external customers
• Proficient in MS Excel and Word

• Able to speak English & Mandarin adequately
• Willing to work on alternate weekends & public holidays
• Customer interactions & satisfication
• Answering phone calls & assist with customer queries
• Helping with sales and marketing

Singapore Wake Park is the Nation's only Cable-Ski Park. 15 mins walk to Siglap MRT (Opens late June 2024)