Total 4,356 human resource executive job vacancies in Customer Service category in Singapore

Royal Ocean Marine is seeking a highly motivated and customer-focused Customer Service Executive to join our client team a logistics company in the West. As a Customer Service Executive, you will be responsible for providing exceptional service to our valued customers in the logistics industry.

• Job Type: Full-time
• Pay: $2,800.00 - $3,100.00 per month
• Benefits:
• Free parking
• Schedule:
• Monday to Friday (8.30am to 5.30pm)
• Company transport to/from Jurong East MRT
• Monday to Friday,

Key Responsibilities:

• Handle incoming customer inquiries and provide prompt and accurate information
• Resolve customer complaints and issues in a professional and timely manner
• Collaborate with internal teams to ensure seamless customer experience
• Maintain customer records and update relevant information in the system
• Assist in coordinating logistics and transportation services for customers
• Provide support in administrative tasks, such as generating reports and preparing documentation
• Identify opportunities for process improvements and contribute to team initiatives

Requirements:

• Prior experience in a customer service role, preferably in the maritime or logistics industry
• Excellent communication and interpersonal skills
• Strong problem-solving and decision-making abilities
• Attention to detail and ability to multitask
• Proficient in MS Office
• Knowledge of maritime industry processes and terminology is a plus
• Ability to work independently and as part of a team
• Customer-oriented mindset with a focus on providing exceptional service

Only for Singaporean and local Residents . Not open for non resident or non Singaporean

Chan Chee Meng

EA 07C3069

R1110620

Job Description

• Industry/ Organization Type: Freight Forwarding / Transportation
• Position Title: Customer Service Executive (Freight Forwarding)
• Working Location: Loyang Way
• Working Hours: 5 days, Monday – Friday (8:30 am – 5:30 pm / 9 am – 6 pm)
• Salary Package: Basic up to $3,000 + AWS + Variable Bonus + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Respond promptly to customer inquiries concerning quotes and operational matters.
• Handle inquiries, prepare quotations, and manage shipment activations, including cross-trade shipments.
• Coordinate smoothly with customers for incoming, outgoing, and cross-trade shipments.
• Liaise with Overseas Agents for shipment activities.
• Good understanding of import and export procedures.
• Ensure timely completion of all required documentation.
• Assist in sales and marketing activities as needed.
• Address and resolve customer issues promptly, ensuring the non-recurrence of similar concerns.
• Perform accurate data entry for reporting purposes.
• Perform ad hoc tasks as assigned.

APPLY NOW!!!

• Minimum of GCE 'O' Level, 'N' Level, or ITE certification.
• A minimum of 2 years of work experience in a related field.
• A positive, customer-focused attitude and working attitude.
• Ability to thrive under pressure in a fast-paced environment.
• Preferably possess basic experience in sea/air shipment procedures.
• Self-motivated and able to work independently with minimal supervision.
• Flexibility to work overtime as required.

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66168 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

A homegrown brand with a diverse portfolio

Spa Esprit Group is a hospitality company that creates, owns and operates a series of timeless, thoughtful portfolio of concepts and brands, each with a unique story and a distinct perspective on the cultural-culinary landscape of the time. While each has a diverse language of its own, the properties are united by a carefully considered sense of place, purpose, pioneering design and above all, a commitment to the most awesome homegrown experiences for all who walk through the doors.

Job Description

•⁠ ⁠Taking ownership of customer queries / feedback received via phone, email, and in person through to resolution in line with policies/procedures, KPI’s and Customer First training best practice

•⁠ ⁠Ensures that personal KPI targets are met

•⁠ ⁠Consistently monitor individual’s progress and development

•⁠ ⁠Proven organisational skills, ability to prioritise tasks and manage time efficiently while maintaining attention to detail

•⁠ ⁠In addition to the above, this role may also be required to help on projects and workload as determined by business needs.

Customer Service Executive - Full Time

We're looking for a meticulous and independent individual to join our team.

You will be in charge of attending to customer's emails

• Reply to all online enquiries and is responsible for efficient, prompt and thoughtful response to customers.
• Handle and resolve customers' complaints, provide appropriate solutions, and follow up to ensure resolution.
• Process exchanges, returns and issue credits
• Uphold efficiency and customer satisfaction.
• Handle and process customer's exchanges and returns efficiently.

Some traits that we are looking for:

• Positive with a willing to learn attitude
• Strong communication & interpersonal skills
• Customer-orientated and passionate
• Ability to solve issues efficiently
• Has a high level of professionalism, work ethics and honesty
• Meticulous

Requirements:

• A strong interest in fashion
• Good command of English
• Min education: Diploma
• Basic Excel Skills required
• Able to work independently
• Minimum commitment of one year
• Only Singaporeans or Perm Residents
• Will be required to work on weekends

How to apply:

Send your application to: [email protected]

• Provide efficient and effective sales administration and coordination to ensure the highest level of customer satisfaction.
• Support Account Managers in preparing sales quotations in response to customer inquiries with attention to detail and thorough follow-up.
• Respond to customer requests for quotations and product information for new purchases or renewals of licenses/maintenance.
• Verify prices before submitting to the Purchaser to process Purchase Orders.
• Process Sales Orders for confirmed sales.
• Respond to customer requests regarding delivery and coordinate with the Operations team.
• Escalate maintenance or support issues reported by customers to the Operations team.
• Work closely with Account Managers to achieve sales performance goals.
• Gather information and support Account Managers in tender requirements, liaising with Suppliers and the Technical Solution Team.
• Follow up on tender progress and updates.
• Establish good relationships with customers to identify additional opportunities beyond the requested products, expanding business opportunities to increase sales revenue.
• Perform other administrative duties as assigned or as required by the company.

Requirements:

• With Diploma or Higher in related field.
• At least 2+ years of experience in related working experience.
• Excellent communication skills

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: [email protected];

EA License No.: 13C6305

Registration No.: R23117856

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

• AWS + VB + Medical + Dental
• 9am to 6pm Monday to Friday

Job Description:

• Process and coordinate orders, ensuring accurate and timely delivery.
• Respond to customer inquiries promptly and ensure their needs are met satisfactorily.
• Prepare and send out quotations once approved.
• Collaborate with overseas factories on procurement, production, quality inspection, and shipping.
• Support the marketing team in planning and forecasting activities.
• Provide exceptional customer service and address any issues that arise.

Requirements:

• Minimum 'O/A' Levels or Polytechnic Diploma in relevant fields.
• Proficiency in Microsoft Office software.
• At least two years of experience in sales quotations, logistics, customer service, and administrative functions.
• Knowledge of international freight forwarding is necessary.

Tyson Jay Recruitment Pte Ltd | EA License No.: 16C7954

Ivan Lim | EA Personnel No.: R1109856

ASEANet Manpower Consulting Is a boutique search firm and our founder and consultants have years of experience from various industry and businesses background. Our expertise include Executive Search, Permanent Placement , Career Transition and Talent Development.

We connect outstanding people with the best Innovative Companies.

ASEANet Manpower Consulting offer different specialisms including:

Accounting & Finance, Admin & Secretarial, Banking, Construction, Engineering, Events, Education, Financial, F&B , Healthcare & Medical, Supply Chain & Logistics, Manufacturing, Retail, and Information Technologies.

With our professional recruitment service, we can assist you with your desired career path.

Contact us for a FREE Consultation.

We believe that YOUR SUCCESS - IS OUR MISSION.

Join our prestigious Hotel client's Team

Multiple exciting position available

Job Responsibilities:

· Registering of arrival guest and handling of departing guest’s folio in accordance to hotel act requirements.

· Supervise all minibar records, financial postings, inventory, and late charges.

· Provide and perform foreign currency exchange accordingly to MAS requirements.

· Upsell or sell rooms with the correct method designed in order to maximize revenue and occupancy.

· Ensure all necessary down time reports are being saved in PDF softcopy format and backed up accordingly.

· Perform non-refundable charge, modifying of registration cards, room move (life/dead), assigning of arrival guest rooms, and handling of enquiry emails.

· Coordinate with Housekeeping department to make sure all arrival rooms are cleaned and all special room amenities are placed in room prior to guest arrival.

· Creating of room reservations and controlling of extranet bookings during the absence of reservations department.

· Handle pay out and cash refund with care.

· Attending to phone calls and guests’ queries.

· To ensure the Private/Patio lounge and work station cleanliness/image.

Job Requirements:

· GCE 'O'/'N' levels and above.

· Entry level candidate are welcome to apply as Training will be provided.

· Experience in Hospitality, Customer Service, Guest Relations and Services or equivalent.

· Cheerful personality and excellent customer service skills.

· Other required Skill(s): knowledge of sales, cash handling.

· Able to work rotating shifts, including night shift, during weekends & public holidays.

· Other required Skill(s): knowledge of sales, cash handling

Candidates with more experiences may be considered for Senior role.

Chua Mui Khim

( EA Registration Number : R22104766)

ASEANet Manpower Consulting Pte Ltd

(Co Reg : 202141565E / EA License: 21C0866)

We regret to inform that only shortlisted candidates will be notified

1) OBJECTIVE:

This position is responsible for assisting the Leasing departmentwith the coordination and execution of customer service, administrative and any other tasks related to Leasing.

The position will communicate directly with customers, depots, factories and vendors/suppliers, working closely with our other departments (Operations, Resale & Trading, Finance and FP&A).

Communication, organization, problem-solving skills as well as the ability to respond/act promptly to any inquiries will be fundamental to succeed in this supporting role.

The management and execution of these tasks need to be done in a way representing the values and the missions of the company to the customers as well as within the organization.

2) MAIN DUTIES AND RESPONSIBILITIES:

Bookings / Onhires:

• Send weekly lease availability (IICL depot units) to lessees via email.

• Create and manage all lease/factory/One Tripper bookings.

• Coordinate and liaise with depots/factories to ensuring timely release/delivery of units.

• Submission and rectification of EDI errors for factory/One-tripper bookings.

Redeliveries / Offhires:

• Coordinate with Leasing Managers/Directors for exceptional redelivery/offhire requests.

• Issue redelivery acceptance orders to customers upon request(out of I-TOUAX).

• Transmission of off-hire confirmations to customers.

• Check offhire/redelivery queries from lessees.

• Revise/update/re-issue redelivery refs when required (during change of contract).

Total Loss Management:

• Manage total loss request from leasing customers - includes DV checking, invoice issuance/cancellation/reinstatement.

Contract Management:

• Create and update contract terms in system.

• Follow up on contract signing process and maintain updated records.

• Follow up and maintain records of insurance renewal certificates from leasing customers.

Invoicing/Payment related Tasks:

• Assist customers’ inquiries on invoices revision and/or check-up.

• Analyse, calculate and amend wrong invoices (credit notes or extra billing) using miscellaneous and manual invoicing system.

• Sending of monthly E-billing file/PDF invoices to specific customers via email.

• Sending of monthly SOA and ensure timely payment from leasing customers.

Other duties:

• Handle customer service general emails.

• Update leasing customers’ details in system and maintaining mailing list (CRM platform) for distribution of leasing inventories and required notifications.

• Generate, prepare and provide required reports (both internal and external).

• Attend weekly calls / meeting with line managers and follow-up action plans.

• Perform any other duties, from time to time, as may be assigned.

Procedures, Guidelines and Policies:

• Implement, maintain and up-date the procedures given by the HQ at regional level.

• Follow guidelines and policies given by the HQ at regional level.

• Preparation for ship position updates.
• Manage the day-to-day operational activities and liaise with vendors to ensure efficient commercial operations.
• Update clients on ship activities, personnel, and fleet changes.

Requirements:

• Diploma and above
• At least 2 years of working experience in Ship Operations.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Duration: 3-6 months

Location: MacPherson

Working hours: Mon to Fri 9am to 6pm

- Answering customer inquiries through various channels like emails, live chats via WhatsApp, and social media

- Providing accurate and timely information about the company's products or services

- Resolving customer issues efficiently and in a friendly manner.

- De-escalating/escalating situations and handling frustrated or upset customers with empathy and proactive follow-up.

- Document/ update the QnA depository to ensure the knowledge is updated with standard answers/ future reference.

- Provide weekly report

- Other ad hoc duties assigned

Interested applicants please send your resumes to [email protected]

Jessica Nguyen Huynh Thanh Truc

Recruiter (R23113787)

EA License No. 99C4599

We regret that only shortlisted candidates will be notified.

Working Hours:
Shift work (Morning & Afternoon only) *Rotating Shift

5 days work week

Responsibilities:

• Work closely with the Assistant Manager and provide courteous services to guests. Respond efficiently and tactfully to guests’ complaints, requests and inquiries.
• Provide courteous and efficient service, striving to fulfill each guests’ request whenever possible. Ensure all telephone calls are promptly handled within three rings.
• Handle cashiering functions and adhere to the residence’s Standard Policies & Procedure.
• Maintain good guest relations with in-house guests at all times, projecting a courteous and hospitable attitude.
• Be familiar with all room types and rates in the hotel, as well as their availability status and upsell whenever possible.
• Take ownership of problems and promptly handle guest complaints according to established procedures. Report to the supervisor for further follow-up when necessary and submit glitch reports as necessary.
• Ensure guest room security, emergency, and fire procedures are followed, and encourage the use of Safe Deposit boxes (El-Safe) while adhering to related policies & procedures.
• Acquire knowledge of hotel facilities, functions, major city attractions, and events to provide accurate information to guests upon request. Maintain a professional, courteous working relationship, and ensure effective communication with all hotel personnel.
• Maintain a well-groomed appearance and a tidy work area, upholding the highest standard of personal grooming.

Requirements:

• Strong organization and time management skills
• Excellent communication and interpersonal abilities
• Able to work independently

How to Apply:

Please prepare your updted resume (Include your current salary and expected salary) and email to [email protected]or Whatsapp +65 8512 8044

We regret only shortlisted candidates will be notified.

EA License No: 05C3451
EA Personnel Reg No: R2198644
Ellen Lee Wei Xin

Working Days: Monday to Friday

Working Hours: 8.30am – 6pm

Location: Bukit Batok, West Region

Salary: $2,000 - $2,700 (AWS + Medical Benefit + OT if applicable)

Our client is a resourceful and proficient one-stop freight forwarding company with a worldwide network of agencies.

Job Description

• Follow up on customer enquiries, agents & complaints
• Arrange trucking, transportation & collection
• Co-ordinate & monitor shipment with carriers and clients
• Process custom permit
• Process booking for shipments with shipping lines/consol & prepare shipping documents
• Ensure all cargoes are send in good condition and if any damage shall revert to customer immediately
• Keep Sales Personnel informed about their bookings
• Assist with billing, input job reference and closing jobs
• Support in all aspect of sales and operational activities
• Other ad-hoc duties as assigned by the supervisor

Job Requirements:

• Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in Logistic/Transportation or equivalent
• At least 2 year(s) of relevant experience, preferably in Freight Forwarding / Shipping industry.
• Proficient in MS Office applications, Portnet
• Preferably specializing in Logistics/Supply Chain or equivalent.
• Preferably experienced in shipping systems, such as online booking, declaring custom permit

Low Jia Yi R22104302

The Supreme HR Advisory Pte Ltd 14C7279

- Answering customer inquiries through various channels like emails, live chats via WhatsApp, and social media based on SLA.

- Providing accurate and timely information about the company's products or services based on the defined set of QnA

- Resolving customer issues efficiently and in a friendly manner.

Elsa Fontanne

Outsourcing Team

Contact Number:67860100

Email Address:[email protected]

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be contacted

Description:

• Process customer orders / enquiries daily by email, fax, or phone call.
• Close follow up with business units on fixed / ad-hoc billing; generating monthly report and posting of invoices.
• Coordinate and correspond to customer/sales on the sales order status.
• Coordinate with internal department to ensure smooth deliveries and resolve arising issues in a timely manner.
• Handle export shipments for intercompany and direct overseas customers.
• Prepare the shipping document for Singapore and export shipment.
• Support in investigations of internal / external complains to identify root cause and provide solutions.
• Ensure hazardous substance license from customers are valid and adhere to the regulation set.
• Ad-hoc duties assigned by manager.

Requirements:

• Min. Diploma in any discipline
• Min. 3 years of exp in Supply Chain shipping

Working hours: Mon - Fri, 8.15am - 5.00pm

Location: West (Transport provided from Boon Lay, Jurong East, CCK, Outram, Bedok)

$3.5K to $4K

Interested candidates, please forward your resume to [email protected]

Consultant: Huang Jingsheng Kevyn (R1333338)

Recruit Express Pte Ltd (99C4599)

PRIMARY OBJECTIVE:

• Provide quality and efficient customer service at all times
• Ensure accuracy and efficiency are not compromised in cash handling practices
• Comply with the Bank's policy and guidelines in cash handling practices
• Contribute to team effort by accomplishing related results as needed

KEY RESPONSIBILITIES:

Customer Service

• Show confidence in dealing with customers in different situations
• Create a good rapport with customers by providing a positive customer experience at all times
• Manage customers’ expectations by offering the appropriate support and/or solution

Operational

• Manage Singapore Dollars & foreign currencies float effectively and accurately
• Assist Teller to collect Singapore Dollar deposit and cash processing
• Perform Teller duties if the need arises
• Ensure accurate transaction validations are performed
• Maintain accurate daily cash holding balances
• Perform daily check on foreign currency stock holdings
• Other ad hoc duties assigned

Compliance

• Adhere to Bank / Department policy and guidelines strictly to ensure task is carried out properly

Team Work

•  Assist colleagues to achieve team goals by offering support and advice
• Encourage and promote team work within the team

Responsibilities:

• Assist in carrying out administrative work in the delivery of advisory services to patients and their families.
• This includes processing of information and statistics on assistance through an electronic system. Executive care advisory may be required to gather information from patients and their families and assist them with the financial assessments procedures.
• Conduct assessment / home visits when necessary.
• Liaise with relevant agencies / authority / patients family.
• Assure that all referrals are attended to by relevant personnel.
• Liaise with nurses on patient-related matters.
• Assure that all referrals are attended to by self or relevant personnel.
• Supervise the operational work carried out by customer care coordinator when handling subsidy cases.
• Act as a channel of communication between management and the customer care coordinator.
• Handle difficult customer and communicate escalated issues to the Manager.
• Keep update records of patients ( electronic or written data)
• Up-to-date the relevant information of government’s policy with regards to the elderly care Services and funding.
• Maintain confidentiality of customer database.

Requirements:

• Minimum O Level education
• Minimum 3 years of relevant working experience
• Expertise in Social Work and/or Customer Service would be an advantage
• Able to work on alternate Saturdays
• Working Location : Clementi/Changi

Video

(optional)

Job Summary:

We are looking for a motivated and customer-oriented Car Sales Representative to join our dynamic sales team. The ideal candidate will be responsible for assisting customers in choosing the right vehicle, understanding their needs, and guiding them through the purchasing process. The role requires a combination of strong product knowledge, excellent communication skills, and the ability to close sales effectively.

Key Responsibilities:

Customer Interaction:

• Greet customers promptly and warmly as they enter the dealership.
• Engage with customers to understand their vehicle needs and preferences.
• Provide detailed information about the features, specifications, and benefits of available vehicles.
• Offer test drives to potential customers and demonstrate the vehicles’ features.

Sales Process:

• Assist customers in selecting a vehicle by suggesting appropriate options and providing comparisons.
• Explain financing options, warranties, and after-sales services to customers.
• Negotiate terms of sale, including price, financing, and trade-ins, in a transparent and fair manner.
• Prepare sales contracts, ensuring all documentation is completed accurately and in compliance with dealership policies and regulations.

Product Knowledge:

• Stay up-to-date with the latest vehicle models, features, and industry trends.
• Attend training sessions and product launches to continuously improve product knowledge.
• Keep informed about competitor products and pricing.

CustomerService and Follow-Up:

• Provide excellent customer service throughout the sales process and after the sale.
• Follow up with customers to ensure satisfaction with their purchase and to encourage repeat business and referrals.
• Address and resolve customer concerns and complaints promptly and professionally.

Inventory Management:

• Assist in managing inventory by keeping track of available vehicles and their condition.
• Coordinate with the inventory team to ensure the dealership lot is well-organized and that vehicles are clean and presentable.

Reporting and Record-Keeping:

• Maintain accurate records of all sales transactions and customer interactions.
• Report sales performance, customer feedback, and other relevant data to the Sales Manager.
• Use dealership CRM systems to manage customer information and follow-ups.

Responsibilities

• Oversee day-to-day operation to ensure smooth operational effectiveness
• Handling vehicles for inspection and other services (when requried)
• Assist in handling customer’s enquiries (when required)
• Data entry for work related matters
• Provide good Customer Service
• Ad-hoc duties as assigned

Requirements

• Possess Valid Class 3 License
• Possess Vocational License will be an added advantage
• Proficiency in Microsoft Word, PowerPoint and Excel
• Communication, Customer Service and Problem Solving Skills
• ‘O’ Level, Diploma, Advanced/Higher/Graduate Diploma
• Able to work independently
• A good team player who is proactive and meticulous
• Has good communication and interpersonal skills
• Keen to learn with positive work attitude
• Entry level candidates are welcome to apply
• 5.5 days work

Salary: Up to $3.1K

Location: Yishun

Duration: Perm

Job Scope:

• Assist the Line Manager to maintain customer service excellence activities/programs.
• Contribute to the Customer Relations team by providing support on pre and post sales related enquiries (products and service) through various customer touch-points (calls, emails and website enquiries).
• Resolve customer’s complaint/feedback through excellent service recovery, promoting customer satisfaction.
• Instill customer loyalty and retention through the company's retention programs and outbound service calls
• Participate in company and Customer Management department’s projects assigned by Line Manager

Job Requirements:

• Min. Diploma in any relevant field
• Min. 1 yr customer service experience
• Proficient in computer skills; Microsoft Office

For interested applicants, please send your updated resume to: [email protected]

All candidates’ information will be treated with the strictest confidence

Melissa Zhang Zhiqi (Mezzo)

R2197564

Recruit Express Pte Ltd

99C4599

The IT Level 1 Support Role is to ensure smooth system operation and functionality so that end users can accomplish business tasks. The objective of the IT Level 1 Support Role will be to respond to support requests in a timely manner, be the initial reference point for all IT support issues, and to ensure the satisfaction of the end user, among other technical duties.

IT Level 1 Support are expected to display good interpersonal skills as they will interact with colleagues from various departments, executive levels and customers daily.

IT Level 1 Support Responsibilities:

• Provide helpdesk support to end-users through appropriate communication and responsive services
• Troubleshoot and support issues related to domain, servers, end terminals, COTS application, and network
• Prioritize incidents and service requests according to defined processes to meet defined SLAs.
• Use tools and diagnostic utilities to aid in resolving support requests.
• Document all reported incidents and service requests
• Assist and train users to improve the user experience
• Assist in the deployment of hardware for customer events at designated locations
• Support customer’s events which may require some days of shift work
• Carry out patching of firmware and cyber security patches for hardware eg servers, routers, switches, as well as COTS patches
• Install antivirus software and ensure virus definitions are up to date.

IT Level 1 Support Responsibilities:

· Minimally with Diploma in IT or with a relevant course.

· Knowledge in Windows server OS, Linux OS in a virtual environment would be an advantage

· Knowledge in network switches/routers would be an advantage

Knowledge in AWS

· Excellent written and verbal communication to convey technical ideas to both technical and non-technical audiences and contribute within a team environment

· Pro-active, dynamic and with good analytical/conceptual thinking

· Able to work independently as well as in a team and good interpersonal skills

Shift work and 90% Work-from- Home (Laptop provided)

Maestro HR

damien lee tian hong

R1106726

16C8462

Who We Are

As Singapore's first institute for lifelong learning, the Singapore University of Social Sciences (SUSS) champions inclusivity to bring education to all and ensure that they are given equal opportunities to develop to their fullest potential in our diverse learning environment.

We advocate for the same for our people. We believe everyone should have equal opportunities and develop to their fullest potential in their careers.

Embark on an exciting lifelong journey with us in making a positive difference in your career and serving our society.

For more information on Singapore University of Social Sciences, please visit www.suss.edu.sg

Centre for Applied Research

The successful candidate will support the day-to-day activities arising from the research projects and programmes within the University.

The scope of work will involve serving in the secretariat for grant reviews and management, handling the research administrations, tracking and reporting of progress and ensuring compliance of the conduct of these research projects and programmes.

Job Description

The detailed scope of work will include the following:

• Manage grant call activities and research applications.
• Assist in the preparation of documents required for grant reviews.
• Assist in the preparation of budgetary estimates for the department and individual research projects.
• Facilitate the review process and maintain related records.
• Arrange meetings and take minutes during meetings.
• Develop and maintain departmental policies and procedures.
• Maintain the departmental webpage and repositories.
• Provide support for the implementation of research projects and programs.
• Track research expenditures to ensure expenses align with budget allocations and monitor grant utilization rates, providing regular updates.
• Track research KPIs and assist in the preparation of reports for management and funding agencies.
• Assist in audit activities related to research grants and ensure compliance with corporate governance.
• Ensure accurate and timely reporting to internal and external stakeholders/funders.
• Support the department’s initiatives to promote a research culture at SUSS.
• Organize in-house seminars, events, courses, and workshops.
• Serve as a liaison with other public institutions and industry/business partners.
• Handle ad hoc tasks and projects as assigned.

Job Requirements

• Bachelor’s degree or higher in any specialized field.
• 2-3 years of experience in research administration (3+ years for senior position).
• Strong verbal and written communication skills, with a focus on good English writing ability.
• Self-starter with problem-solving abilities.
• Ability to work independently, manage time effectively, and handle multiple tasks.
• Proficient in Microsoft Office and spreadsheet computations.
• Excellent organizational and interpersonal skills, and good judgment.
• Ability to perform information research and data collection.
• Team player with a strong work ethic.

What We Offer

At SUSS, we advocate the Spirit of Learning and pride ourselves as lifelong learners. You will gain access to various learning platforms and plenty of development opportunities to support your growth in a meaningful career!

Besides that, you will also get:

• Competitive Pay Package
• Hybrid Work Arrangement (Subject to Job Role)
• Medical Benefits
• Flex Benefits
• Family Care Leaves
• Volunteer Service Leaves
• Wellness & Recreation Activities
• Lifelong Learning Opportunities
• Career Development Opportunities through Internal Job Postings and Transfers

About the Company

Our Client is a global leader in logistics and supply chain solutions serving companies across multiple industries.

Responsibilities

We’re looking for a motivated Service Delivery Executive (Logistics) to be a key point of contact for clients, providing customer-centric service to maintain long-term client relationships in the Asia Pacific region.

• Manage shipment import and export within the Asia Pacific region;
• Collaborate with internal and external stakeholders on service delivery details;
• Engage in inbound and outbound operational activities;
• Perform escalating and reporting of deliverables and data input;
• Work closely with internal teams and departments on review and stocking of inventory;
• Work closely with internal cross-functional teams to define, plan and execute service improvement projects in a timely manner;
• Support regional service delivery projects.

Requirements

• 2 years of relevant experience in the logistics & supply chain industry;
• Experience managing import and export activities in the Asia Pacific region;
• Knowledge of Microsoft Office;
• Knowledge of SAP;
• Strong communication and negotiation skills;
• Meticulous and detail-oriented;
• Able to work well independently, as well as effectively in a team;
• Highly organised and detail-oriented.

Employment Details

• Attractive benefits and remuneration

Get in touch with us

If you’d like to explore this opportunity, please reach out to Cleon Tan (Regn No. R1547199) at [email protected] for a confidential discussion.

FCS CAREERS PTE LTD (EA 94C4359)

Data Protection Notice: By submitting any application or resume to us, you acknowledge that you have read, understood, and agreed to our Data Protection Policy (www.fcs-careers.com/about/data-protection), and that you consent to the collection, use and/or disclosure of your personal data by us for the purposes set out in the Policy. You may withdraw consent or make an access or correction request in respect of your personal data, however, depending on the nature or scope of such request, we may not be able to continue providing services to you. For any request, enquiry, or feedback, please contact our Data Protection Officer ([email protected]).

Geolah is a Singapore-based AI-powered tech platform founded in 2020. We offer on-demand services such as ride-hailing, limousine services, parcel delivery, and transportation. We prioritize the well-being and safety of our fleet drivers, promoting a better work-life balance and reshaping the future of mobility.

Roles:

Customer Support:

• Respond to customer inquiries via phone, email, and chat.
• Assist customers with bookings, app usage, and troubleshooting.
• Handle and resolve complaints efficiently.
• Provide information about services, fares, and policies.

Driver Support:

• Help drivers with onboarding, documentation, and app usage.
• Address driver inquiries and resolve issues.
• Ensure drivers adhere to service standards and policies.

Issue Resolution:

• Investigate and resolve service-related issues.
• Coordinate with internal teams for quick problem resolution.

Feedback, Reporting & Assurance:

• Collect and analyze customer feedback.
• Generate reports on service metrics.
• Suggest improvements based on feedback.
• Monitor customer interactions for quality.
• Participate in training and improvement initiatives.

Responsibilities:

• Excellent communication skills (written & verbal).
• Problem-solving superpowers.
• Calm under pressure with a smile (figuratively!).
• Tech-savviness for navigating apps & tools.
• A passion for helping people & a positive attitude.
• Multilingual skills.

Who We Are

As Singapore's first institute for lifelong learning, the Singapore University of Social Sciences (SUSS) champions inclusivity to bring education to all and ensure that they are given equal opportunities to develop to their fullest potential in our diverse learning environment.

We advocate for the same for our people. We believe everyone should have equal opportunities and develop to their fullest potential in their careers.

Embark on an exciting lifelong journey with us in making a positive difference in your career and serving our society.

For more information on Singapore University of Social Sciences, please visit www.suss.edu.sg

About The Role

The Centre for Applied Research​ (CFAR) undertakes, administers, and facilitates research and related activities. It also serves as an incubation centre for research programmes and projects.

We are seeking a highly organized and proactive individual to join our team to provide essential support to ensure the efficient operation of CFAR Department. The ideal candidate will have excellent organizational skills, strong attention to detail, and the ability to prioritize and multitask effectively.

What You Will Be Doing

• Assist in project management, which entails working with an external consultant, managing the data collection and preparation of the report to external stakeholders.
• Provide support to implement research projects and programs, including hiring research manpower and procuring equipment, materials, and vouchers for subjects.
• Assist in audit activities related to research grants and ensure compliance with corporate governance.
• Ensure accurate and timely reporting to internal and external stakeholders/funders.
• Arrange meetings and take minutes during meetings.
• Develop and maintain departmental policies and procedures.
• Maintain the departmental webpage and repositories.
• Organize research forums, in-house seminars, events, courses, and workshops.
• Facilitate inhouse publication.
• Support initiatives to promote a research culture at SUSS.
• Handle general administration and maintain departmental records.
• Handle ad hoc tasks and projects as assigned.

Job Requirements

• Bachelor’s degree or higher in any specialized field.
• 1-2 years of experience preferably in research administration. Fresh graduates are welcome to apply.
• Strong verbal and written communication skills, with a focus on good English writing ability.
• Self-starter with problem-solving abilities.
• Ability to work independently, manage time effectively, and handle multiple tasks.
• Proficient in Microsoft Office and spreadsheet computations.
• Excellent organizational and interpersonal skills, and good judgment.
• Ability to perform information research and data collection.
• Team player with a strong work ethic.

What Do We Offer

At SUSS, we advocate the Spirit of Learning and pride ourselves as lifelong learners. You will gain access to various learning platforms and plenty of development opportunities to support your growth in a meaningful career!

Besides that, you will also get:

• Competitive Pay Package
• Hybrid Work Arrangement (Subject to Job Role)
• Medical Benefits
• Flex Benefits
• Family Care Leaves
• Volunteer Services Leaves
• Wellness & Recreation Activities
• Lifelong Learning Opportunities
• Career Development Opportunities through Internal Job Postings and Transfers.

Apply now

Job ID: 653223

Responsibilities:

• Responsible for client day to day accounting duties
• Analyze financial data and prepare reports
• Bookkeeping, financial statement preparation, and account reconciliations
• Prepare bank reconciliation and audit schedules
• Prepare monthly payslips for payroll purpose
• Handle account closing up to the monthly trial balance, income statement and balance
  sheet
• Prepare and ensure timely submission of payroll, corporate tax filings, and GST returns
• Prepare financial data for entry into system
• Any other ad-hoc duties assigned

Requirements:

• Degree holder
• At least 3 years of full set working experience in accounting firm
• Experience in payroll, corporate tax, GST is essential

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities

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EA Personnel name: Chong Gui Feng
EA Personnel Registration Number: R1768033
EA License no.: 07C5771